<h3>Job Description</h3>
Job Description
About the Brand:
Grown Brilliance was founded by Akshie Jhaveri, a third-generation jeweler. Inspired by her family’s legacy, Akshie launched a collection and then a company whose mission was to create a transparent and value-driven approach to jewelry with 100% conflict-free lab-grown diamonds always of the highest quality that never compromise on style or value. Grown Brilliance was founded with the understanding that the right jewelry has the power to transform how you look and feel, and we strive to bring you that power with our commitment to timeless jewels and conscious living
As a proud minority-female-founded and 75% female-led company, Grown Brilliance’s commitment to Akshie’s founding mission is only matched by our commitment to supporting brilliant women who continuously push commercial and creative boundaries to empower and inspire future generations of women to pursue their passions. Telling their stories is an integral part of writing our own.
About the Role: We are seeking a passionate and driven Sales Supervisor for our Grown Brilliance boutique in Georgetown. As an integral member of our leadership team, you will oversee the performance and development of your sales team, cultivating a world-class environment that reflects the brand's commitment to excellence and luxury. In this role, you will influence your team to deliver memorable, elevated customer experiences while ensuring the store's operational success. You will collaborate closely with the General Manager to drive sales and client retention strategies, while upholding the brand’s high standards for store presentation, cleanliness, visual merchandising, and inventory management. With a strong "one team" mentality, you will support store and market initiatives, including promotional events and activations. You will also lead by example on the sales floor, ensuring a seamless, client-focused experience while managing opening and closing procedures, and supporting operational tasks. Flexibility to adapt to a fast-paced, evolving environment is key, and proficiency in retail technologies such as Shopify, Endear, and Slack is highly valued.
Position Qualifications:
<ul>
<li>Must be 18 years or older to comply with company standards.</li>
<li>Proven ability to lead and inspire teams, with a focus on fostering collaboration, driving results, and developing future leaders.</li>
<li>Experience in luxury retail or jewelry sales with a solid understanding of premium accessories, including familiarity with materials, product details, and the expectations of high-end clientele.</li>
<li>Strong track record of cultivating and managing a client book, building lasting relationships that foster loyalty and repeat business.</li>
<li>Flexible and adaptable availability, with the ability to respond to the dynamic needs of the business, including evenings, weekends, and holidays.</li>
<li>Engaged, energetic presence on the sales floor, maintaining focus and professionalism while standing and walking for extended periods to ensure a seamless and elevated client experience.</li>
</ul>
Pay Range: $25/hr - $28/hr Compensation for this position follows a hourly-plus-commission model and will be determined based on the candidate's experience, skills, competencies, and qualifications.
Interpersonal Skills:
<ul>
<li>People Leadership: Able to effectively coach, mentor, and guide the team toward achieving goals and building a bench of future leaders.</li>
<li>Client-Centric &amp; Results Driven: Excels in creating personalized connections with clients, anticipating their needs, and achieving sales targets with empathy and expertise.</li>
<li>Adaptable &amp; Strategic Thinker: Navigates a dynamic retail environment with a growth mindset, quickly adapting to challenges and solving problems creatively.</li>
<li>Collaborative Team Player: Actively seeks and offers feedback, excels at building relationships, and thrives when working closely with teams.</li>
<li>Exceptional Communicator: Possesses strong communication skills to clearly convey information, provide constructive feedback, and foster positive relationships with team members and clients.</li>
<li>Professionalism &amp; Discretion: Demonstrates a high level of professionalism in managing client interactions and handling difficult situations with empathy and discretion.</li>
<li>Brand Expertise: Deep knowledge of the product and brand, enabling the ability to provide expert insights that enhance client experiences.</li>
<li>Operational Efficiency: Consistently delivers high-quality work in a time-efficient manner, ensuring smooth store operations.</li>
</ul>
Key Performance Indicators (KPI’s):
<ul>
<li>Sales-driven performance with a focus on achieving and exceeding both personal and team sales goals by optimizing key metrics such as Conversion Rates, Units Per Transaction (UPT), and Average Order Value (AOV). Consistently delivers results through proactive client engagement, strategic selling techniques, and an unwavering commitment to excellence</li>
<li>Strong client retention through personalized, engaging experiences, leveraging networking opportunities, and consistently achieving high Net Promoter Scores (NPS) and secret shopper results.</li>
<li>Effectively communicates loss prevention (LP) insights to management and provides clear guidance to staff to uphold and enhance LP policies.</li>
<li>Strong organizational skills, ensuring efficient completion of tasks, while managing multiple priorities and meeting deadlines.</li>
</ul>
About Leap:
The Leap platform powers insight-driven retail stores for modern brands, delivering superior performance with minimized risk. We manage 100+ stores across the country proudly partnering with trailblazing brands such as Billy Reid, Frankies Bikinis, Grown Brilliance, Malbon Golf, MZ Wallace, Paper Planes, Ring Concierge, SET and many others. To hear more about our platform directly from our CEO, click here!
Leap Perks:
<ul>
<li>Medical, Dental &amp; Vision benefits (must average 32+ hours a week)</li>
<li>AllOne Health - Employee Assistance Programs</li>
<li>401K</li>
<li>Commission based</li>
<li>Accrued PTO:
<ul>
<li>Full-time hourly employees can accrue up to two weeks (80 hours) of paid time off annually</li>
<li>Part-Time hourly employees can accrue based on local laws</li>
</ul>
</li>
<li>Employee discount on participating Leap brands</li>
</ul>
In order to achieve our mission, we need to work hard to create a diverse community of Leapers to support the brand and customers we serve and help us all grow and thrive individually and as a team. Our differences make our organization special and are paramount to our culture. Your age, skin color, beliefs, sexual orientation, nationality, disability, parental status, vet status, gender identity are valued.
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FT Sales Supervisor: Grown Brilliance

<h3>Job Description</h3>
Job DescriptionAbout the Brand
Ring Concierge is the leading luxury jeweler committed to designing for women, by women. Founded by Nicole Wegman in 2013, Ring Concierge has consistently scaled its growth year-over-year by strategically utilizing social media to successfully blur the lines between retailer and influencer. In an industry that has been historically dominated by men, Nicole is disrupting with her vision to design forever pieces that are both inspirational and attainable. The brand has successfully built its bespoke bridal business along with its more accessible fine jewelry collection and multiple brick-and-mortar retail locations in NYC, LA, Houston, and Boca Raton.
About the Role
We are seeking a sophisticated, service-driven Interim General Manager to lead our boutique powered by the Leap Platform, located in Century City for the holiday season. This opportunity is ideal for a seasoned retail leader with a deep appreciation for luxury accessories or fine jewelry and a passion for delivering an exceptional, high-touch client experience.
As the Interim General Manager, you will be the embodiment of the brand’s values and aesthetics—serving as a mentor to your team, a trusted advisor to clients, and a strategic driver of business results. You will inspire and lead a high-performing team that consistently delivers personalized client experiences and cultivates long-term customer relationships. Your ability to recruit, hire, and nurture talent will be key to sustaining a team that reflects the brand’s professionalism, warmth, and excellence.
You will take full ownership of store operations, sales performance, and visual merchandising, ensuring the boutique reflects the highest brand standards at all times. With a deep understanding of the local luxury market, you will identify opportunities to drive growth through community engagement, in-store activations, and tailored outreach.
In addition to managing the daily operations and customer experience within your boutique, you may be called upon to support other Leap-powered luxury locations in your region—sharing best practices, supporting new store openings, and mentoring new leaders. This is a fast-paced, entrepreneurial role ideal for a leader who thrives in a dynamic environment, values autonomy, and is committed to continual growth.
Position Qualifications
<ul>
<li>5+ years of leadership experience in luxury retail, accessories, or fine jewelry, with a track record of exceeding sales and service goals.
<ul>
<li>GIA Certification is preferred but not required</li>
</ul>
</li>
<li>Expertise in personalized clienteling, luxury service delivery, and storytelling through product knowledge.</li>
<li>Strong business acumen with the ability to analyze metrics and pivot strategy to meet evolving goals.</li>
<li>Operational excellence in scheduling, payroll, inventory, visual merchandising, and policy compliance.</li>
<li>Comfortable leveraging digital tools and platforms such as Shopify, Endear, Slack, and Google Workspace to manage business operations, drive clienteling, and streamline communication.</li>
<li>Flexible availability, including evenings, weekends, holidays, and occasional travel as needed.</li>
<li>Ability to actively lead on the sales floor, including standing, walking, using ladders, and lifting up to 50 lbs.</li>
<li>Must be 18+ years of age</li>
</ul>
Annual Base Salary: $85k-$110k. Compensation will be determined based on the candidate's experience, skills, competencies, and qualifications.Interpersonal Skills
<ul>
<li>Inspirational Leadership: Coaches and empowers others through hands-on leadership and consistent feedback.</li>
<li>Customer-Obsessed: Prioritizes service excellence and leads by example in creating memorable, personalized client experiences.</li>
<li>Entrepreneurial Mindset: Thrives in fast-paced, ever-changing environments with a focus on adaptability and innovation.</li>
<li>Collaborative Communicator: Builds trust across teams and communicates effectively to drive alignment and results.</li>
<li>Emotional Intelligence: Demonstrates strong self-awareness, empathy, and the ability to lead with warmth, sensitivity, and professionalism in all interactions.</li>
<li>Detail-Oriented: Ensures all operational and brand standards are executed with accuracy and precision.</li>
<li>Brand Expert: Possesses deep knowledge of product materials, craftsmanship, and brand story to enrich the client experience and empower the team to sell with confidence.</li>
</ul>
Key Performance Indicators (KPIs)
<ul>
<li>Sales &amp; Profitability: Meets and exceeds store sales targets, driving strong results in conversion, AOV, and UPT.</li>
<li>Client Engagement: Achieves high Net Promoter Scores (NPS) and client retention through personalized outreach and relationship-building.</li>
<li>Operational Compliance: Maintains inventory accuracy, visual standards, and procedural excellence.</li>
<li>Team Retention &amp; Development: Builds a loyal, engaged team through proactive coaching, recognition, and growth opportunities.</li>
</ul>
About Leap
The Leap platform powers insight-driven retail stores for modern brands, delivering superior performance with minimized risk. We manage 100+ stores across the country proudly partnering with trailblazing brands such as Billy Reid, Frankies Bikinis, Grown Brilliance, Malbon Golf, MZ Wallace, Paper Planes, Ring Concierge, SET and many others. To hear more about our platform directly from our CEO, click here!
Leap offers a competitive total rewards package, which includes:
<ul>
<li>Unlimited PTO (blackout periods apply)</li>
<li>Commission Eligible</li>
<li>Healthcare benefits (medical, dental, vision)&nbsp;</li>
<li>Flexible time off (paid company holidays, unlimited paid time off, sick leave, parental leave)&nbsp;</li>
<li>Access to company perks (commuter benefits, 401K, paid sabbatical, employee discounts at Leap stores, employee referral bonus, telecom reimbursement)&nbsp;</li>
<li>Employee Assistance Program</li>
<li>Employee discount + wardrobe allotment for participating Leap brands</li>
</ul>
However you identify, whatever your path to get here; Leap celebrates diversity and is committed to maintaining a safe, rewarding and inclusive environment where Leapers thrive individually and as a team. In order to achieve our mission, building the world's largest network of branded retail stores – powered by data, systems and scale; we need to work hard to foster a diverse community to support the brands and customers we serve. These aren't just words, this is who we are. We know that our differences are what make our organization special and are paramount to our culture. Your age, skin color, beliefs, sexual orientation, nationality, disability, parental status, vet status, gender identity are valued.
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Interim General Manager: Ring Concierge (Century City)

<h3>Job Description</h3>
Job Description Join Our Team at Graham Jewelers! Now Hiring for both Wayzata and White Bear Lake.&nbsp; About Us: Graham Jewelers, a beloved family-owned business, has been a cornerstone of the Wayzata community for over half a century. Originally established as Miller’s Jewelry in 1951, we rebranded to Graham Jewelers in 2003. Our team is dedicated to providing an exceptional customer experience in a warm and welcoming environment. We are a full-service jewelry store offering everything from engagement rings and appraisals to estate jewelry sales and repairs. Our custom jewelry combines state-of-the-art technology with traditional craftsmanship. We are passionate about every aspect of the jewelry business and strive to be our customers’ jeweler for life. Position: Sales Associate Job Summary: We are seeking an enthusiastic and customer-focused Sales Associate to join our team. This role is essential to delivering the exceptional service our customers expect. As a Sales Associate, you will drive store sales and metrics through excellent customer service, product knowledge, and effective merchandising. Reports to: Sales Manager Schedule:
<ul>
<li>Closed Sundays &amp; Mondays!</li>
<li>Store hours: Monday to Saturday, 10:00 AM – 6:00 PM</li>
</ul>
 Sales and Goal Achievement:
<ul>
<li>Achieve monthly sales goals and other Key Performance Indicators (KPIs) as determined by Graham Jewelers.</li>
<li>Assist the sales team in obtaining objectives as defined by Graham Jewelers.</li>
<li>Engage in special event preparation and other promotional activities.</li>
<li>Build relationships with customers and actively inspire return visits to the store.</li>
</ul>
 Training:
<ul>
<li>Complete training as required by Graham Jewelers.</li>
<li>Attend sales meetings and other events as required.</li>
</ul>
 Customer Service:
<ul>
<li>Communicate professionally and effectively with a diverse clientele and team members (in person, via text, email, or phone).</li>
<li>Deliver exceptional customer service, including successful execution of Eight Step Selling Behaviors, timely follow-up with customers, effective and quick resolution of customer concerns, and thorough documentation.</li>
</ul>
 Operations:
<ul>
<li>Perform daily opening and closing procedures and jewelry inventory procedures as defined in the Employee Manual and Procedural Manual.</li>
<li>Adhere to all security policies and procedures and standard operating procedures.</li>
<li>Efficiently and effectively operate Point of Sale equipment and other industry-specific tools.</li>
<li>Assist in maintaining an organized, clean, and neat store environment.</li>
</ul>
 Competencies: Professionalism:
<ul>
<li>Approach others in a tactful manner.</li>
<li>React well under pressure.</li>
<li>Treat others with respect and consideration regardless of their status or position.</li>
<li>Accept responsibility for own actions.</li>
<li>Follow through on commitments.</li>
</ul>
 Communication:
<ul>
<li>Maintain appropriate, proactive, timely, and consistent communication and correspondence with store leadership and customers regarding purchases, sales and repairs, quotes, events, and follow-ups.</li>
<li>Enthusiastically support coworkers and actively participate in meetings.</li>
</ul>
 Customer Service Orientation:
<ul>
<li>Provide the ultimate in-store experience through understanding and use of best practices.</li>
</ul>
 Why Join Us?
<ul>
<li>Be part of a family-owned business with a rich history and a commitment to excellence.</li>
<li>Work in a beautiful, welcoming environment with a passionate team.</li>
<li>Enjoy opportunities for professional growth and development.</li>
<li>Competitive salary and benefits package.</li>
</ul>
 If you are passionate about the jewelry industry and have a knack for customer service, we would love to hear from you! Apply Today!

Jewelry Sales Professional

<h3>Job Description</h3>
Job Description
Industry: Tools and Supplies for Jewelry, Industrial, Dental, and Hobby
Are you a skilled bench jeweler looking to transition into a new career?
We are a leading distributor of tools and supplies for the Jewelry, Industrial, Dental, and Hobby industries, providing high-quality products to professionals and hobbyists alike. We are seeking a Product Manager to help us expand and refine our product offerings.
This is a unique opportunity to leverage your hands-on jewelry-making experience and industry knowledge to shape the products and tools used by makers, creators, and innovators worldwide.
What You’ll Do
· Product Strategy &amp; Market Insights
· Product Selection &amp; Development
· Customer Engagement
· Collaboration &amp; Launches
Qualifications:
· 3+ years of experience as a bench jeweler or in a similar hands-on role.
· Knowledge of tools, materials, and techniques in the Jewelry, Industrial, Dental, or Hobby industries.
· Strong communication and collaboration skills.
· Analytical mindset with the ability to interpret market trends and customer feedback.
· Excellent organizational and project management skills.
Preferred:
· Familiarity with product evaluation and manufacturing processes.
· Passion for tools, innovation, and improving the customer experience.
Why Join Us?
· Work with a trusted distributor that serves a diverse range of industries.
· Play a key role in shaping the tools and supplies used by professionals and hobbyists.
· Collaborate with a passionate team dedicated to quality and innovation.
· Enjoy opportunities for growth and professional development.

Product Manager - Part-Time

<h3>Job Description</h3>
Job Description
We are looking for an enthusiastic candidate that has great customer service skills, excellent communication, a positive attitude, with a passion to sell! You must be able to work in a fast-paced environment with an ability to multi-task and values working as a team. Jewelry sales experience is a must!
Company DescriptionPalace Jewelers has been family owned and operated for over 90 years setting us apart as the longest running independently owned jewelry store in all of Genesee County! With generational customers who call us their jeweler we have a vast cliental that have trusted us for many decades. Onsite jewelry repair with our skilled team sets us apart and has created years of trust within our community. 
<h3>Company Description</h3>
Palace Jewelers has been family owned and operated for over 90 years setting us apart as the longest running independently owned jewelry store in all of Genesee County! With generational customers who call us their jeweler we have a vast cliental that have trusted us for many decades. Onsite jewelry repair with our skilled team sets us apart and has created years of trust within our community.

Fine Jewelry Sales Associate

<h3>Job Description</h3>
Job Description
Production Worker - Akron, OH
Pay rate: 17/hr
Shifts: 1st Shift – Monday–Thursday, 6:30 AM–3:15 PM | Friday, 6:30 AM–2:00 PM
Overtime: Required during peak seasons Start Date: Immediate openings available
Job description
A prestigious Akron-area distributor of diamond jewelry is seeking motivated individuals to join the Production team in Portage Lakes, OH. This is an excellent opportunity for anyone interested in beginning a career in jewelry making, production, or repair with opportunities for advancement to Jeweler Apprentice positions. As a Production Jeweler, you will be responsible for resizing and polishing various rings and jewelry pieces while learning essential repair and production techniques. This role involves working with high-speed tools and high-temperature equipment to ensure the quality and precision of each item.
Responsibilities
<ul>
<li>Resize and polish rings and other jewelry items.</li>
<li>Operate high-speed tools and high-temperature equipment safely and effectively.</li>
<li>Process and manage both new and customer-owned jewelry.</li>
<li>Train to perform a variety of technical jewelry repairs, including:</li>
<li>Gold and silver sizing</li>
<li>Re-shanking and soldering</li>
<li>Prong repair and refinishing</li>
<li>Stone fitting and polishing</li>
<li>Participate in team meetings and maintain a collaborative work environment.</li>
</ul>
Qualifications
<ul>
<li>Minimum of 1 year of jewelry repair experience preferred.</li>
<li>Hobbyists with experience in jewelry, gemstones, or mechanical work are encouraged to apply.</li>
<li>Excellent hand-eye coordination and attention to detail.</li>
<li>Strong computer and data entry skills required.</li>
<li>Ability to work independently and communicate effectively with team members.</li>
</ul>

Production

<h3>Job Description</h3>
Job Description
Job Title: Jewelry Repair Technician – Laser &amp; Torch Experience Required ($16-$24 per hour) Location: Montgomery Job Type: Full-time Shift: Day Pay Range: $16-$24 per hour
Position Overview: The Jewelry Repair Technician will be responsible for performing repairs, adjustments, and refinishing work on fine jewelry pieces. This includes ring sizing, stone setting, soldering, polishing, and ensuring that every repaired item meets high quality and aesthetic standards.
Key Responsibilities:
<ul>
<li>Perform jewelry repairs including ring sizing, chain and clasp repairs, prong retipping, and stone tightening</li>
<li>Use laser welding and torch soldering to complete precise metalwork repairs</li>
<li>Clean, polish, and refinish jewelry pieces to like-new condition</li>
<li>Inspect and assess customer pieces for necessary repairs or restoration</li>
<li>Work with gold, silver, platinum, and other precious metals</li>
<li>Maintain organized repair logs and adhere to production deadlines</li>
<li>Ensure quality control standards are met on all completed repairs</li>
<li>Collaborate with sales associates and management to ensure customer satisfaction</li>
</ul>
Requirements:
<ul>
<li>2+ years of jewelry repair experience, including laser and torch work</li>
<li>Skilled in working with multiple metals (gold, silver, platinum)</li>
<li>Strong attention to detail and commitment to high-quality craftsmanship</li>
<li>Knowledge of stone setting, polishing, and finishing techniques</li>
<li>Ability to work independently and manage multiple repairs efficiently</li>
<li>Dependable, punctual, and professional demeanor</li>
<li>Basic knowledge of jewelry tools and safety procedures</li>
</ul>
Preferred Qualifications:
<ul>
<li>Bench jeweler or goldsmith training or certification</li>
<li>Experience in a retail or fine jewelry repair environment</li>
<li>Familiarity with ultrasonic cleaners, polishers, and laser welders</li>
</ul>
Why Join Us? Competitive Pay + Overtime Opportunities Consistent Work &amp; Job Stability Career Growth &amp; Training Available Supportive Team &amp; Positive Work Environment Comprehensive Benefits Package
#2910MGM
PandoLogic. Keywords: Maintenance Technician, Location: Montgomery, AL - 36135 , PL: 601213687

Jewelry Repair Technician - Laser/Torch Experience Required ($16-$24 per hour) - Hiring Immediately

<h3>Job Description</h3>
Job Description
Our store teams are the heart of Leap and we need to find the best and brightest team to be the face of our Grown Brilliance boutique in Woodfield Mall, Illinois. We are seeking Sales Associates who are eager to make a direct impact on the experience of our customers and the success of the store.&nbsp;
About Grown Brilliance:
Grown Brilliance was founded by Akshie Jhaveri, a third-generation jeweler. Inspired by her family’s legacy, Akshie launched a collection and then a company whose mission was to create a transparent and value-driven approach to jewelry with 100% conflict-free lab-grown diamonds always of the highest quality that never compromise on style or value. Grown Brilliance was founded with the understanding that the right jewelry has the power to transform how you look and feel, and we strive to bring you that power with our commitment to timeless jewels and conscious living.
As a proud minority-female-founded and 75% female-led company, Grown Brilliance’s commitment to Akshie’s founding mission is only matched by our commitment to supporting brilliant women who continuously push commercial and creative boundaries to empower and inspire future generations of women to pursue their passions. Telling their stories is an integral part of writing our own.
What We’re Looking For:&nbsp;
<ul>
<li>Create positive and memorable experiences for customers that in turn builds brand loyalty</li>
<li>Able to accomplish multiple tasks in a fast paced environment whilst&nbsp; servicing customers&nbsp;</li>
<li>Participate in general store maintenance; cleanliness &amp; upkeep of store</li>
<li>Support the initiatives of the leadership team to drive sales, client engagement, team engagement, visual merchandising, and operational excellence</li>
<li>Model reliability and flexibility by being able to work varied hours and&nbsp; days to meet the needs of the business; including days, nights, weekends, holidays and special events</li>
<li>Support other brands in the market/cluster that are under the Leap umbrella for new store openings, activations and/or for additional coverage</li>
<li>Embraces learning and leveraging new technologies, systems, apps, etc.; experience with Shopify, Endear, Slack, Google Office is a plus</li>
<li>Capable and willing to perform opening and closing tasks in the store; potential to carry store keys</li>
<li>Must be at least 18 years of age</li>
<li>One or more years of customer service and/or retail experience; background in luxury accessories (i.e; jewelry, handbags, watches, shoes) or bridal preferred</li>
<li>Comfortability working with/using a ladder and lifting a maximum of 50lbs</li>
<li>Maintain an active floor presence, including standing and walking for extended periods of time.&nbsp;</li>
</ul>
Who YOU Are:
<ul>
<li>Customer Obsessed &amp; Service Oriented- Ability to initiate genuine connections, create a hospitable environment, anticipate customer needs and possess excellent selling skills.</li>
<li>Team Oriented- one team mindset, communicates clearly &amp; proactively seeks opportunity to support others.</li>
<li>Professional- punctual, accountable and honest; takes initiative, accountability and demonstrates strong work ethic</li>
<li>Brand/Category Expert- Keeps up with trends, fashion and news in related industries; shows passion and ability to teach and educate customers within a specific category.&nbsp;</li>
<li>Adaptable &amp; Entrepreneurial- Ability to be adaptable in multiple situations with a growth mindset and takes initiative to drive for results and proactively creates solutions to solve problems.</li>
<li>Detail Oriented- operates with high efficiency and effectiveness, consistently produce polished and quality work</li>
</ul>
Measures of Success:
<ul>
<li>Key Performance Indicators: Sales, Conversion, UPT, AUR &amp; Traffic</li>
<li>Support Customer outreach and brand activations</li>
<li>Ability to accomplish tasks on time and effectively</li>
</ul>
About Leap: The Leap platform launches and operates insight-driven retail stores for modern brands with better performance and less risk.&nbsp;Among the trailblazing brands we work with are: ASTR the Label, Frankies Bikinis, Malbon Golf, ThirdLove, True Classic Tees and many more. Leap Employee Perks:
<ul>
<li>Employee discount on product</li>
<li>401K</li>
<li>Commission Eligible</li>
<li>Employee Assistance Program</li>
</ul>
It’s an exciting time to join our team as we revolutionize the world of retail and we look forward to having you on board! LeapCareers!
Pay Rate: $16/hr. - $24/hr.
In order to achieve our mission, we need to work hard to create a diverse community of Leapers to support the brand and customers we serve and help us all grow and thrive individually and as a team. Our differences make our organization special and are paramount to our culture. Your age, skin color, beliefs, sexual orientation, nationality, disability, parental status, vet status, gender identity are valued.
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Sales Associate: Grown Brilliance (Fine Jewelry)

<h3>Job Description</h3>
Job Description
We are seeking a motivated and detail-oriented Sales Associate / Watch Technician to join our team. This hybrid role blends front-line customer service with hands-on technical work. You will greet and assist customers at the counter, intake watch and jewelry repair jobs, and perform basic watch services such as battery replacements and band sizings. You’ll also be trained to identify and price basic jewelry repair jobs.
This is an ideal opportunity for someone with a mechanical aptitude who enjoys working with their hands and values customer interaction in a high-end retail environment.
Key Responsibilities:
Customer Service &amp; Sales:
<ul>
<li>
Greet and assist customers in a friendly, professional manner
</li>
<li>
Receive and document incoming repair jobs (watches and jewelry)
</li>
<li>
Communicate repair timelines and pricing accurately
</li>
<li>
Educate customers on products and services
</li>
<li>
Assist with product sales, including watches, jewelry, and accessories
</li>
<li>
Maintain a clean, organized, and visually appealing retail counter
</li>
</ul>
Watch Technician Duties:
<ul>
<li>
Perform basic watch services including:
<ul>
<li>
Battery replacements
</li>
<li>
Band sizing and adjustments
</li>
<li>
Strap/bracelet replacement
</li>
<li>
Link additions/removals
</li>
</ul>
</li>
<li>
Maintain tools and equipment in proper working condition
</li>
<li>
Perform quality checks to ensure service standards
</li>
</ul>
Jewelry Repair Intake:
<ul>
<li>
Learn to identify and describe common jewelry repair needs (e.g., chain soldering, prong retipping, stone tightening)
</li>
<li>
Price jobs using established guidelines
</li>
<li>
Tag and document jobs accurately for the jeweler or workshop
</li>
<li>
Communicate repair limitations and expectations to customers clearly
</li>
</ul>
Qualifications:
<ul>
<li>
Prior retail or customer service experience preferred
</li>
<li>
Mechanical or watch/jewelry experience a plus (willing to train the right candidate)
</li>
<li>
Strong attention to detail and manual dexterity
</li>
<li>
Excellent communication and interpersonal skills
</li>
<li>
Ability to multitask and stay organized in a busy retail environment
</li>
<li>
Professional appearance and demeanor
</li>
</ul>

Sales Associate / Watch Technician

<h3>Job Description</h3>
Job Description
Rolex Watchmaker
Fink's Jewelers is searching for an expert Rolex Certified Watchmaker at our new flagship store on the corner of N Gayton Road and W Broad Street in Richmond, VA. Prior watchmaker experience is required. Our ideal candidate understands the importance of delivering best in class service.
Responsibilities:
<ul>
<li>Able to perform diagnostics and servicing on both mechanical and quartz timepieces.</li>
<li>Complete service of most Rolex models/calibers.</li>
<li>Test timepiece for accuracy and performance within Rolex tolerances.</li>
<li>Ensure repair work meets or exceeds brand quality standards.</li>
<li>Record and keep track of serial/model numbers, and work performed.</li>
</ul>
Qualifications:
<ul>
<li>Certified Rolex Technician</li>
<li>Detailed orientated with a mechanical aptitude.</li>
<li>Preferred 2 to 3 years of work experience in the craft or relevant certifications.</li>
<li>Watchmaker with WOSTEP, SAWTA, CW21 certification</li>
</ul>
About Fink's Jewelers
In 1930, Nathan Fink founded Fink's Jewelers. Today, our company is owned and operated by the third and fourth generation of the founding family, with customer service remaining the cornerstone of our philosophy. From the first store in Roanoke, Virginia, Fink's Jewelers has now grown to include twelve locations throughout Virginia, North Carolina, and Tennessee. 
As one of America's "Top 50" jewelers, we stand strong behind our traditions and value our wonderful staff members. Come join our well-established team as we continue our mission to be the first-choice jeweler in every community we serve!
Fink's Jewelers is committed to our employees by providing full-time benefits that include: 
Benefits:
<ul>
<li>Competitive Compensation</li>
<li>Dental Insurance</li>
<li>Employee Discount</li>
<li>Flexible Spending Account </li>
<li>Health Insurance</li>
<li>Health Savings Account </li>
<li>Paid Disability Insurance</li>
<li>Paid Life Insurance</li>
<li>Paid Holidays</li>
<li>Paid Time Off</li>
<li>Referral Program</li>
<li>Retirement 401K Plan</li>
<li>Vision Insurance</li>
<li>Voluntary Life Insurance</li>
</ul>
Excellent base salary and bonus opportunities.

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