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<h3>Job Description</h3>
Job DescriptionSalary: $80,000 - $110,000 annual salary 
Who We Are
Investortools has been a leader in fixed-income technology for over four decades, supporting institutional investors with portfolio management and credit analysis software systems. Our platform is trusted by hundreds of financial institutions, including SMA managers, fund managers, broker-dealers, and other market participants, to manage over $1 trillion in assets. Were committed to creative problem-solving, excellent service, and a collaborative culture rooted in strong values, offering you the opportunity to grow your skills and shape your career.
What Youll Do
As a Client Relationship Manager, youll be a strategic partner our clients rely on to get the most out of their Investortools solutions. Youll work to build long-term relationships with assigned accounts, earning trust with key stakeholders, decision-makers, and users by understanding their unique goals and challenges. After gaining a deep knowledge of our products, youll provide ongoing support, creative problem-solving, project management, and proactive guidance, promoting Investortools solutions that keep client operations running smoothly and efficiently.
In this client-facing, relationship-driven role, youll work closely with developers and internal teams to enhance deployments, streamline integrations, optimize data operations, and refine workflows. Your ability to anticipate needs, address issues before they become problems, and inspire confidence will help develop strong partnerships and create lasting success.
Responsibilities
<ul>
<li>Provide a rapid response to technical and product support requests from clients.</li>
</ul>
<ul>
<li>Build, maintain, and deepen strong, long-term client relationships through trust, credibility and partnership with key users.</li>
</ul>
<ul>
<li>Effectively manage assigned clients short- and long-term projects with competence and consistency.</li>
</ul>
<ul>
<li>Prioritize on-site and in-person client visit opportunities, traveling to financial centers across the country.</li>
</ul>
<ul>
<li>Effectively train users on Investortools products, workflows, and features.</li>
</ul>
<ul>
<li>Advocate internally for clients in a clear, concise, and measured manner.</li>
</ul>
<ul>
<li>Keep internal systems and stakeholders updated through good documentation and proactive communication.</li>
</ul>
<ul>
<li>Collaborate effectively with all stakeholders, including Account Executives, development teams, peers, and supervisors.</li>
</ul>
<ul>
<li>Partner with Account Executives to create a vision for client outcomes, set supporting goals, and deliver results for assigned client accounts.</li>
</ul>
<ul>
<li>Identify and escalate risks and opportunities within assigned client accounts to the appropriate Account Executive.</li>
</ul>
 
What Were Looking For
<ul>
<li>Bachelors degree in Technology, Science, Business, Finance, Economics, Math, Engineering, or similar fields.</li>
</ul>
<ul>
<li>3+ years in a client relationship management or similar senior client-facing role.</li>
</ul>
<ul>
<li>Proven track record of building and maintaining executive-level relationships.</li>
</ul>
<ul>
<li>Desire to learn and support a robust software suite.</li>
</ul>
<ul>
<li>Willingness to learn the complex municipal and corporate bond market.</li>
</ul>
<ul>
<li>Strong analytical and problem-solving skills.</li>
</ul>
<ul>
<li>Proven ability to work well under pressure, manage projects and meet deadlines while maintaining high-quality results.</li>
</ul>
<ul>
<li>Able to work collaboratively across disciplines with excellent communication, organizational, and collaborative skills.</li>
</ul>
<ul>
<li>Exemplary interpersonal skills.</li>
</ul>
<ul>
<li>Eligible to work in the U.S. without visa sponsorship.</li>
</ul>
Why Investortools?
At Investortools, you will have the opportunity to partner with some of the largest and most respected financial firms in the world. You will work primarily with professionals in investment management, such as portfolio managers, credit analysts, and traders, to deliver solutions that have an impact.
We are a family-owned company built on Christian principles that takes a long-term perspective in service to our clients. We value a healthy work life balance and foster a culture of mutual respect, high ethical standards, and true collaboration.
What we offer
<ul>
<li>Competitive Compensation: Estimated range $80k - $110k annual salary based on experience.</li>
</ul>
<ul>
<li>Generous Time Off: 17 days of PTO per year, plus 10 paid holidays.</li>
</ul>
<ul>
<li>Comprehensive Health Coverage: Medical, dental, and vision insurance with multiple deductible options and employer contributions.</li>
</ul>
<ul>
<li>Health Savings Account (HSA): Company-funded HSA plans, based on coverage level and IRS contribution limits.</li>
</ul>
<ul>
<li>Financial Security: Company-paid life insurance and both short- and long-term disability insurance.</li>
</ul>
<ul>
<li>Optional Coverage: Voluntary accident and critical illness insurance available.</li>
</ul>
<ul>
<li>Supportive Programs: Employee Assistance Program and wellness initiatives to support your well-being.</li>
</ul>
<ul>
<li>Retirement Savings: 401(k) retirement plan with company match.</li>
</ul>
<ul>
<li>Perks: Enjoy daily lunch provided on-site.</li>
</ul>
At Investortools, your contributions truly matter. The work is challenging, engaging, and meaningful. Apply now and lets talk about what we can accomplish together.
This is an exempt position anticipated to be between $80,000 - $110,000 annual salary based on experience and knowledge shown in the interview process.

Client Relationship Manager

<h3>Job Description</h3>
Job DescriptionOverview
Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. We offer comprehensive benefits for most full-time positions, including medical, dental, and vision coverage, life insurance, a retirement plan, employee assistance programs, company discounts, perks, and more.
Job Description
Allied Universal is currently seeking a Federal Protective Services Client Portfolio Manager to lead a business segment in a designated region. The primary role of the Client Portfolio Manager is to enhance client experiences, build long-term meaningful client relationships, and engage with employees that deliver our services in the field. The individual will meet or exceed operational goals by providing high-quality, professional, competent, and committed service and an outstanding client and employee experience. To support and ensure success in this role, we provide a comprehensive, week-long management onboarding course designed to provide best practices, tools, and guidance.
Sites will be located in Martinsburg, WV and parts of Northern Virginia
RESPONSIBILITIES:
<ul>
<li>Set the direction, tone, and client-specific plan for achieving agreed-upon service levels and meeting actionable expectations for delivering measurable results</li>
<li>Focus on hiring, development, and retention of appropriate security officers and Operations Managers and Field Supervisors overseeing remote managed business</li>
<li>Communicate high service level expectations consistently to the team to ensure client and employee satisfaction and retention</li>
<li>Engage regularly with clients to share&nbsp;his/her expertise to enhance the value of Allied Universal's offering</li>
<li>Assist in coordinating the day-to-day team effort of Operations Managers and other assigned personnel to ensure that services are delivered in a quality and cost-effective manner.</li>
<li>Work with assigned personnel to ensure that all contractually scheduled hours are met with a minimum of unbilled overtime.</li>
<li>Coach, counsel, and develop assigned personnel to assist with their opportunity for advancement/promotability</li>
<li>Capably utilize WinTeam for scheduling and billing and to produce reports (such as Scheduling Activity, Invoice Aging by Tiers, Training Summary and Training Detail reports) that require interpretation and action for effective business management</li>
<li>Enforce Allied policies as outlined by the handbooks and executive memos.</li>
<li>Work with all levels in the organization to identify, analyze and solve problems and create opportunities for continuous improvement</li>
<li>Act as liaison between Allied Universal and the customer to foster customer intimacy, including travel to/from in person meetings</li>
<li>Keep records and prepare accurate and timely reports both manually and through automated methods</li>
<li>Maintain regular attendance to ensure avoidance of unpredictable, frequent, and/or ongoing late arrivals and chronic tardiness</li>
<li>Actively participate in community and business-related organizations</li>
</ul>
QUALIFICATIONS (MUST HAVE):
<ul>
<li>Must possess one or more of the following:</li>
<ul>
<li>Bachelor's degree in criminal justice, business or a related field</li>
<li>Associate's degree in criminal justice, business or a related field with three (3) years of management experience in a high-volume workforce environment or service industry</li>
<li>High School diploma with five (5) years of management experience in a high-volume workforce environment or service industry</li>
</ul>
<li>Current driver's license if driving a company vehicle, or personal vehicle in the course of conducting business (e.g., client visits, attending networking events)</li>
<li>Minimum of two (2) years of experience in successfully building and developing teams</li>
<li>Minimum of one (1) year of experience driving operational and/or financial metrics while demonstrating strong financial acumen</li>
<li>Leadership skills that foster teamwork, innovation, agility, client relations and achieving desired results</li>
<li>Results-oriented problem-solving skills that meet client and employee needs, while running a profitable business</li>
<li>Proven strong service orientation, excellent interpersonal, leadership and organizational skills</li>
<li>Manage multiple tasks with ability to manage multiple priorities, complex situations, a diverse team of employees, and client requirements on an ongoing basis.</li>
<li>Excellent verbal and written communication skills with the ability to communicate in a timely manner any changes or recommendations that could have impact on our service image or brand</li>
<li>Dynamic networking skills displaying a commitment to safety and trust by participating in local community, client and industry events</li>
</ul>
PREFERRED QUALIFICATIONS (NICE TO HAVE):
<ul>
<li>Law enforcement, military, and/or contract or proprietary security services experience</li>
<li>Experience managing a dispersed workforce in a multi-location operation</li>
</ul>
BENEFITS: 
<ul>
<li>Medical, dental, vision, basic life, AD&amp;D, and disability insurance</li>
<li>Enrollment in our company's 401 (k) or Supplemental Income Plan, subject to eligibility requirements</li>
<li>Eight paid holidays annually, five sick days, and four personal days</li>
<li>Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law.</li>
</ul>
Closing
Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: <a href="http://www.aus.com" target="_blank">www.aus.com</a>
If you have any questions regarding Equal Employment Opportunity, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: <a href="http://www.aus.com/offices" target="_blank">www.aus.com/offices</a>.
Requisition ID 2025-1421342

Client Portfolio Manager

<h3>Job Description</h3>
Job DescriptionSalary: 60,000-75,000 + bonus 
THIS POSITION IS FULLY REMOTE
Applicants need to reside in one of the following states: CT, FL, GA, IL, KS, MI, NC, NE, NJ, NY, OH, PA, TN, TX, VA
 
Position Description
The Client Success Manager serves as the primary contact for new and existing clients, advising and guiding them through implementation of the software, ensuring they adopt it widely and ultimately recognize business value of the solution in order to retain them as long-term customers. 
 
Key Responsibilities
<ul>
<li>Act as the single point of accountability for all aspects of client projects, and as an escalation point for internal and external resources</li>
<li>Project manage client onboarding to successful outcomes, accelerating the time they begin finding value</li>
<li>Engage with client stakeholders to understand the client's business goals and objectives</li>
<li>Collaborate with the Business Analyst to determine a solution to client request and project approach</li>
<li>Create Statements of Work (SOWs) and project plans with project tasks/activities organized against project milestones</li>
<li>Monitor and facilitate the completion of work requests, and schedule deployments of work to client sites</li>
<li>Resolve issues and roadblocks by facilitating communication, gathering additional information, and clarifying requirements</li>
<li>Manage and facilitate project communications to stakeholders and project team members</li>
<li>Identify and manage project risks, and work with clients to avoid or minimize impact</li>
<li>Drive early adoption, setting KPIs and success metrics</li>
<li>Maintain positive relationships with clients and manage client success, including measuring satisfaction and educating on new features</li>
<li>Mine current customer relationships for up-sale possibilities, expansions and renewals</li>
<li>Accurately forecast sales projections and the value of deals</li>
<li>Keep management abreast of developments in major accounts</li>
</ul>
Qualifications
<ul>
<li>Bachelor's degree in Sales, Business Administration, or related field; or equivalent experience</li>
<li>Experience in a customer facing role, such as customer success, account management, sales or consulting</li>
<li>Experience in Customer Success in a SaaS business preferred</li>
<li>SaaS software sales experience preferred</li>
<li>Ability to communicate effectively in both oral and written form</li>
<li>Skilled in identifying needs and solutions to problems</li>
<li>Ability to process information logically</li>
<li>Skilled in time-management and prioritization to meet close deadlines</li>
<li>Ability to follow instructions, and proven methods or techniques to client success</li>
<li>Skilled in active listening, and ability to empathize with clients and their experience to build supportive and trustworthy relationships</li>
<li>Ability to deliver high-quality presentations</li>
<li>Skilled in persuading others to change their minds or behavior</li>
<li>Skilled in bringing others together and negotiating</li>
<li>Proven ability to work independently and in a team environment</li>
<li>Ability to learn new technologies quickly</li>
</ul>
 remote work

Client Success Manager

<h3>Job Description</h3>
Job Description
Why This Role Matters
As a Client Engagement Manager at EdConnective, you’ll play a pivotal role in ensuring educators get the support they need to thrive—and that students benefit from stronger instruction. You won’t just manage accounts; you’ll be a strategic partner to K–12 leaders across the country, helping them unlock measurable success with our services.
This is a full-time remote position with occasional travel (up to 15%) to customer sites and industry events across the U.S.
Who We Are
At EdConnective, we believe the most powerful tool in any classroom is the educator. Our mission is to ensure every student thrives by supporting exceptional teacher and leader growth. When educators grow, students win—and our work accelerates that growth every day.
If that excites you, you’re in the right place. We welcome candidates from all backgrounds, experiences, and education levels.
Why You’ll Love EdConnective
<ul>
<li>Real Impact, Every Day – Your work will directly improve outcomes for educators and students. Our inboxes are full of stories showing just how transformational this support can be.</li>
<li>No Gimmicks, Just Great Work – Our customer approach is consultative, thoughtful, and high-integrity. No pressure tactics. No spammy follow-ups.</li>
<li>Elite Team, Shared Mission – You’ll collaborate with leaders and mentors who’ve helped to build iconic education organizations (Rosetta Stone, Hobsons, and others) and you’ll work alongside expert coaches with thousands of years of combined experience.</li>
<li>Smart Tools, Less Busywork – We use modern tech to automate the tedious and amplify the strategic.</li>
<li>Work-Life Fit – Unlimited PTO, consistent business hours, and advance notice for travel help protect your time and energy.&nbsp;</li>
<li>Strong Compensation &amp; Benefits – Competitive salary, health/vision/dental insurance, 401k, and more.</li>
<li>Serious About Growth – We invest in you. With a personalized development plan and ongoing learning support, you’ll have room to level up fast.</li>
</ul>
What You’ll Love To Do:
<ul>
<li>Build strong, trusted relationships with K–12 leaders rooted in value, clarity, and results</li>
<li>Lead onboarding for new customers, ensuring a seamless, confident transition from sale to success</li>
<li>Monitor customer engagement throughout implementation to ensure timely delivery of services and high-quality educator experiences</li>
<li>Proactively identify, generate solutions for, and address customer concerns or roadblocks to ensure sustained satisfaction and revenue retention.</li>
<li>Collaborate with internal teams (e.g., coaching, growth, operations) to customize recruitment and implementation to meet individual school / district contexts</li>
<li>Seamlessly partner and share accountability with the assigned Account Manager to retain and grow every account.</li>
<li>Analyze data and feedback from coaching engagements to assess program impact, sharing key insights and recommendations with customers to demonstrate value and drive renewal and expansion within accounts.</li>
<li>Design and deliver regular communications and milestone meetings to highlight progress, emerging trends, and program impact.&nbsp; — including written reports and summaries where appropriate.</li>
<li>Represent EdConnective at customer meetings, conferences, and events (virtually and in-person), serving as an ambassador of our mission and services</li>
<li>Maintain accurate and timely customer records, including meeting notes, action items, and usage data, using our CRM, Salesforce, and internal tracking systems</li>
<li>Create EdConnective advocates by turning happy customers into power users and promoters</li>
</ul>
<ul></ul>
What You Bring
<ul>
<li>A growth mindset and hunger to improve—fast. Our best team members see every challenge as a learning opportunity.</li>
<li>Comfort in a fast-moving, ever-evolving environment. You’re adaptable, resourceful, and thrive on change.</li>
<li>Openness to consistent coaching and feedback. You don’t just welcome coaching—you thrive on it. We model the same reflective mindset we champion for educators.</li>
<li>3+ years in customer-facing roles (customer success, account management, or similar)—especially in EdTech, education, or services</li>
<li>A natural problem solver who finds and implements solutions,</li>
<li>A proven ability to connect with and support K–12 leaders effectively</li>
<li>Sharp project management skills and the ability to juggle competing priorities</li>
<li>The ability to turn data into decisions — spot trends, surface insights, and show customers the impact that keeps them coming back.</li>
<li>Tech-savviness and fluency with tools like Salesforce and virtual collaboration platforms</li>
<li>Self-starter with a collaborative mindset; thrives in a remote work environment with minimal supervision.</li>
<li>Respect for the work of educators and a personal commitment to their success</li>
<li>Willingness to travel up to 15% for in-person customer meetings and events across the U.S.</li>
</ul>
Ready to Join Us?
If you're eager to make a difference and grow your career with a team that values impact over ego, we’d love to meet you. Apply now and help shape the future of educator success.
 &nbsp;
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7dq7R6XXya

Client Engagement Manager

<h3>Job Description</h3>
Job DescriptionSalary: 80,000/year 
Were looking to hire a Client Success Manager within the next 23 weeks. If youre a fit, expect a quick and efficient interview process (steps listed below).
 
About Prep For Success Tutors 
We are a team of 99th-percentile LSAT tutors dedicated to helping students achieve their goal scores and secure admissions (and scholarships!) to their dream law schools. We pride ourselves on personalized instruction, proven results, and ongoing support throughout each students LSAT journey.
 
Role Overview
The Client Success Manager is the bridge between our tutors and clients, ensuring every student is supported, engaged, and progressing toward their LSAT goal score. This role goes beyond traditional customer supportit is proactive, relationship-driven, and results-oriented. Success is measured by client retention, satisfaction, and, most importantly, helping students hit their target LSAT scores.
 
What youll be doing
<ul>
<li>Proactively check in with clients after their first session to ensure they enjoyed their lesson.</li>
<li>Rematch clients quickly if they are unsatisfied with their tutor.</li>
<li>Gather feedback, address concerns, and resolve issues when necessary.</li>
<li>Monitor student progress, flag at-risk clients, and implement strategies to keep them on track.</li>
<li>Work with tutors to ensure accountabilityclients complete homework, tutors follow lesson flow.</li>
<li>Strategically upsell tutoring hours when beneficial (e.g., increasing lessons before test dates).</li>
<li>Build long-term client relationships that drive retention, referrals, and positive outcomes.</li>
<li>Track client data to identify trends in satisfaction, drop-off, and performance.</li>
<li>Provide a white glove experience that keeps clients supported at every step.</li>
</ul>
 
 
What youll bring to the table
<ul>
<li>Strong background in customer success, account management, or education.</li>
<li>Comfortable speaking on the phone with clear spoken and written English.</li>
<li>Excellent communication and relationship-building skills.</li>
<li>Proactive problem-solver who can anticipate client needs.</li>
<li>Organized, detail-oriented, and comfortable managing multiple client journeys.</li>
<li>Passion for education and helping students succeed.</li>
</ul>
 
What we bring to the table
<ul>
<li>No commutingthis is a 100% remote position.</li>
<li>No expensive suitsbe comfortable yet professional (sweatpants + polo works fine).</li>
<li>Ability to grow with a fast-paced startup. Career development opportunities100% of sales leadership promoted from within.</li>
<li>Paid time off: 5 paid holidays, 5 paid sick days, and 10 paid vacation days.</li>
</ul>
 
What you will earn
<ul>
<li>Yearly salary of $80,000, paid weekly.</li>
</ul>
 
What hours youll work
<ul>
<li>MondayFriday, 9am6pm PST, with a midday break for lunch.</li>
</ul>
 
What is the application and training process
<ol>
<li>Fill out this application</li>
<li>1st Round Interview: Submit a 24 minute video introduction.</li>
<li>2nd Round Interview: 45-minute live interview, including mock calls based on a script.</li>
<li>3rd Round Interview: 30-minute meeting with team members.</li>
</ol>
From there, youll receive an offer letter, onboarding materials, and first-day steps.
Training: Youll start by watching call recordings, sitting in on live client calls, practicing mock calls with feedback, and learning our scripts, SOPs, and KPIs. Training typically lasts 2 weeks, with your first official client calls starting within 13 weeks.
 
 If youre ready to help students stay motivated, achieve their dream scores, and feel fully supportedapply now.
 remote work

<h3>Job Description</h3>
Job Description
FrankCrum is a Top Workplace!
FrankCrum, voted by its employees as a Top Workplace in Tampa Bay for more than 10 years in a row, is a Professional Employer Organization (PEO) based in Clearwater, Florida. FrankCrum employs approximately 500 people who serve over 4,000 businesses by offering a full range of HR services, including payroll, employee benefits, HR consulting services and workers'&nbsp;compensation insurance. Our PEO is a family culture that encourages people to feel at home, collaborate, and respect each other and we live by our Pillars of Excellence which are Integrity, Prosperity, and Affinity!
Click here to learn more about FrankCrum!
The Role You'll Play to Create Success
We are happy to announce a full-time Client Experience&nbsp;Manager position!&nbsp;In this role, you will have the opportunity to impact the FrankCrum business everyday by promoting sales and client retention through excellent customer service by resolving issues and concerns submitted by internal and external customers and manages the day-to-day duties of the department. 
<ol>
<li>Directly manages, handles and understands the rate review process to analyze an account’s pricing and performance, and provide feedback and recommendation to upper management on what is needed to retain the client.</li>
<li>Assists with taking items to the President/CEO that need additional review and approval. This includes but is not limited to, level one rate reviews. </li>
<li>Daily management of the team to track assigned cases, case handling and resolution. </li>
<li>Organizes and manages the weekly termination report for Executive Leadership.</li>
<li>Organizes and prepares the monthly operating stats for the Leadership report. </li>
<li>Build and support ongoing training for the team to improve client retention.</li>
<li>Reviews and monitors client cases daily, assigning&nbsp;new clients to AM.</li>
<li>Researches and responds to client and broker concerns.</li>
<li>Processes statistical data regarding operational transactions.</li>
<li>Works cooperatively with other key departments to provide superior customer service to our clients and ultimately retain accounts.</li>
<li>Monitors and manages day-to-day incoming cases to ensure that nothing missed and handled timely, escalating&nbsp;cases to VP that need additional review and approvals. </li>
<li>Assists the Client Experience team with HRIS training demos and report requests. </li>
<li>Covers an Account Manager’s desk when they are out of the office to ensure emails and calls are responded to timely.</li>
<li>Manages escalated conflict management cases and finding a satisfactory resolution for our clients and brokers. </li>
<li>Provides weekly training meetings with the Client Experience team to continue to improve the account management support. </li>
</ol>
The Attributes We Seek
Keys to success in this position include having two (2) years of related customer service experience and a high school education or equivalent is required. At least two (2) years of management experience required. PEO experience is required.
Our Competitive Benefits
Along with this great opportunity, FrankCrum also provides exceptional benefits from top carriers including:
<ul>
<li>Health Insurance is zero dollar&nbsp;paycheck cost for employee's coverage and only two-hundred-twenty-five&nbsp;dollars a month for family!</li>
<li>Dental and Vision Insurance</li>
<li>Short Term Disability and Term Life Insurance at no cost to the employee</li>
<li>Long Term Disability and Voluntary Term Life Insurance</li>
<li>Supplemental insurance plans such as Accidental, Critical Illness, Hospital Indemnity, Legal Services and Pet Insurance</li>
<li>401(k) Retirement Plan where FrankCrum matches 100% of the first 4% the employee contributes, and the employee is immediately vested in the employer match</li>
<li>Employee Assistance Program at no cost to the employee</li>
<li>Flexible Spending Accounts for Medical and Dependent Care Reimbursement</li>
<li>Health Savings Account funded by FrankCrum</li>
<li>Paid time off and holiday pay</li>
<li>Education reimbursement up to five thousand two hundred&nbsp;fifty dollars&nbsp;tax free per calendar year</li>
<li>PTO cash out</li>
<li>Tickets at Work</li>
<li>Access to the Corporate America Family Credit Union</li>
<li>Employee and client referral bonus programs</li>
<li>Paid volunteer time</li>
</ul>
What's Special About FrankCrum
FrankCrum, a family-owned business-to-business entity since 1981 made of several companies: FrankCrum Corporate (a professional employer organization), FrankCrum Staffing, Frank Winston Crum Insurance Company, and the FrankCrum Insurance Agency - all based in Clearwater, Florida. This "family&nbsp;of employer solutions" employs more than 400 people who serve over 4,000 clients throughout the United States. FrankCrum employees are trained to deliver high value through exceptional customer service and treat clients and coworkers like family. By living by our Brand Pillars (Integrity, Affinity, and Prosperity) employees are recognized at quarterly events for exceptional customer service and milestones in tenure.
The FrankCrum headquarters spans 14 acres and includes a cafe, subsidized for employees. Menus include made-to-order breakfast, hot lunch options and even dinners that can be ordered to-go, all at very affordable prices. The cafe also plays host to monthly birthday and anniversary celebrations, eating and costume contests, and yearly holiday parties. Through the input of its own employees, The Tampa Bay Times has recognized FrankCrum as a Top Place to Work for more than 10 years in a row! FrankCrum also supports several community efforts through Trinity Cafe, the Homeless Empowerment Program, Angel Tree, and Clearwater Free Clinic!
If you want to play this role to positively impact our clients' day-to-day business, then&nbsp;apply now!
FrankCrum is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.
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Client Experience Manager

<h3>Job Description</h3>
Job Description
Why Work With Us
At ACCC, we’re all about impact—with a side of flexibility. We know that great work comes from people who feel supported, so we offer flexible schedules, remote options, and strong benefits that let you build a career that fits your life (not the other way around). Every client interaction matters, and we believe exceptional service starts with exceptional people. That’s why we celebrate dedication, teamwork, and the little “above and beyond” moments that change lives.
Who We Are
American Consumer Credit Counseling (ACCC) is a nonprofit on a mission: helping individuals and families take back control of their finances and move toward a debt-free future. Since 1991, we’ve provided confidential credit counseling, debt management, and financial education services nationwide—by phone and online—from our headquarters in Auburndale, Massachusetts.
For us, it’s simple: financial independence changes lives. We’re here to make that happen, one client at a time.
Helping People Crush Debt &amp; Take Back Their Future
Do you love connecting with people, solving problems, and being someone’s go-to support when life feels overwhelming? As a Client Success Manager at ACCC, you’ll be the trusted guide for clients enrolled in our Debt Management Program (DMP). You’ll cheer them on, help them stay on track, and celebrate the moment they finally become debt-free.
This isn’t just a job, it’s about changing lives.
What You’ll Do
<ul>
<li>Be the primary point of contact for clients from start to finish.</li>
<li>Explain how the DMP works (payment structures, creditor rules, budgeting tips).</li>
<li>Keep an eye on client accounts—reach out early if things get bumpy.</li>
<li>Partner with teammates in Counseling, Creditor Relations, and Disbursements to resolve issues.</li>
<li>Spot risks before they become problems and improve client retention.</li>
<li>Stay sharp on creditor guidelines and industry updates.</li>
<li>Encourage clients to use self-service tools so they’re empowered.</li>
<li>Re-engage clients who’ve fallen off track might be the reason they finish strong.</li>
<li>Share feedback and ideas that make the client’s journey even better.</li>
</ul>
What Makes You a Great Fit
<ul>
<li>You’re empathetic, approachable, and people trust you quickly.</li>
<li>Strong communicator—you can explain complex financial topics in plain English.</li>
<li>A natural problem-solver who thrives in a fast-paced environment.</li>
<li>Comfortable with numbers, computers, and learning new systems.</li>
<li>Bonus points if you’ve worked in financial services, customer service, or call centers.</li>
</ul>
What You’ll Need
<ul>
<li>High School diploma required; some college in finance, communications, or related field is a plus.</li>
<li>1+ year in customer service or financial services (debt management experience = gold star).</li>
<li>Ability to earn your PFE Certified Debt Management Professional credential within 6 months.</li>
</ul>
Why You’ll Love It Here
We’re a mission-driven team passionate about helping people get out of debt and breathe easier. Every day, you’ll see the real impact your work has on clients’ lives. Plus, you’ll work with supportive teammates, gain financial counseling expertise, and grow your career while making a difference.
If you’re ready to bring your empathy, energy, and problem-solving skills to a role where you help people achieve financial freedom—apply today.

Physical &amp; Communication Requirements 
<ul>
<li>Must be able to speak clearly and professionally on the phone for extended periods</li>
<li>Prolonged periods of sitting and working at a computer</li>
<li>Frequent use of hands/fingers for typing and using a mouse</li>
<li>Regular use of a headset for phone communication</li>
<li>Ability to remain focused and engaged in a screen-based, high-volume environment</li>
<li>Must have a quiet, private, and distraction-free workspace</li>
<li>Occasionally may need to lift or move items up to 10 pounds</li>
</ul>

Schedule &amp; Availability
<ul>
<li>Attendance: Must maintain regular and reliable attendance</li>
<li>Regular Hours: Monday- Friday, hiring 2 positions are 9-5 and a third is 11:00- 7:00. </li>
</ul>
Benefits
<ul>
<li>Flexible work model that supports remote work</li>
<li>Benefits start on the 1st of the month following date of hire</li>
<li>Employee Wellness Program with a variety of discounts</li>
<li>401k with employer match</li>
<li>AD&amp;D insurance</li>
<li>Dental insurance</li>
<li>Vision Insurance</li>
<li>Short-Term, Long-Term Disability insurance</li>
<li>Employee Assistance Program</li>
<li>Health insurance</li>
<li>Health reimbursement account- 100% funded by ACCC</li>
<li>Life insurance</li>
<li>On-the-job training</li>
<li>12 Paid holidays</li>
<li>Generous paid time off- Up to 17 days a year (Full-time)</li>
<li>Paid training</li>
<li>Referral program</li>
</ul>
 We are looking for two Client Success Managers to work Monday- Friday 9-5 and one Client Success Manager to work Monday- Friday 11:00- 7:00.

<h3>Job Description</h3>
Job DescriptionAbout Us At Medix Dental IT, we are dedicated to our core values, providing top-notch IT solutions specifically tailored for dental practices. Based in the Midwest, we have been a trusted partner in dental technology integration and support since our founding in 2003. We collaborate with dental practices nationwide to manage their IT systems and offer strategic advice on technology decisions and compliance. By becoming an extension of our clients’ practices, we minimize technology issues, enhance practice profitability, and boost overall satisfaction. Our commitment to quality and exceptional customer service has led to an impressive client retention rate, setting us apart in the industry. If you are passionate about technology and committed to client satisfaction, we invite you to join our dynamic team and help us transform the dental technology landscape! To learn more about our company, visit <a href="https://medixdental.com/" target="_blank">https://medixdental.com/</a>.
Position Overview:&nbsp; The Partner Success Manager will support our group practices, working closely with the Lead Partner Success Manager to ensure strong engagement and continuity at the practice level. In this role, you'll serve as the primary point of contact for individual practices within the group organizations we support. On a day-to-day basis, you'll coordinate partner needs, foster strong relationships with office managers and key contacts, and ensure their overall satisfaction with our services.&nbsp;
The Ideal Person for this role exhibits:&nbsp;
<ul>
<li>An optimistic and enthusiastic attitude&nbsp;&nbsp;</li>
<li>Strong and clear communication skills&nbsp;&nbsp;</li>
<li>Excellent comprehension and retention of new information&nbsp;&nbsp;</li>
<li>Superb time management skills&nbsp;&nbsp;</li>
<li>Initiative and responsibility for outcomes&nbsp;</li>
</ul>
Location: Remote&nbsp; **This is not a C2C opportunity. Only candidates who reside in the USA will be considered.** Hours: 8 AM to 5 PM, Monday through Friday&nbsp; Salary: $50,000 to $60,000 annually plus commission
Key Responsibilities:
<ul>
<li>Embody the Medix Dental IT Core Values&nbsp;in every aspect of your work.</li>
<li>Become an expert on our products, software applications, and services.&nbsp;&nbsp;</li>
<li>Develop a relationship with partners during onboarding and continuing a business relationship with the champions/decision-makers at practices.&nbsp; &nbsp;</li>
<li>Providing a great partner experience by communicating best practices, IT planning, and assisting practices with budgeting for current/upcoming IT needs.&nbsp; &nbsp;</li>
<li>Analyze costs, value, and enlighten partners of any IT risks, prepare a plan to deliver to partners.&nbsp;&nbsp;</li>
<li>Ensure Opportunities, Sales Board, and Account Management Board are kept up to date with notes within ConnectWise Manage.&nbsp;</li>
<li>Act as liaison between support and Executive Sales Assistant&nbsp;regarding partner and project team requests&nbsp;&nbsp;</li>
<li>Stay up to date with industry news and services.&nbsp; &nbsp;</li>
<li>Suggest and/or implement process changes that improve our partner experience.&nbsp; &nbsp;</li>
<li>Assist with other relevant duties as assigned.&nbsp; &nbsp;</li>
</ul>
Skills &amp; Qualifications&nbsp;
<ul>
<li>High School Diploma or GED</li>
<li>At least 3 years of customer service experience</li>
<li>Preferably, at least 1 year of experience in a similar role.&nbsp;</li>
<li>Excellent written and verbal communication skills&nbsp;</li>
<li>Strategic thinking to develop and implement strategies that improve partner experience and value&nbsp;</li>
<li>MSP or Dental industry experience a plus!&nbsp;</li>
</ul>
Why Joins Us?&nbsp; At Medix Dental IT, you will be part of a supportive and innovative team dedicated to making a difference in dental practices. We offer competitive salaries, comprehensive benefits, and opportunities for professional growth. -------------------------------------------------------------------------------------------------------------------------------------------------- ***We appreciate your interest in joining our team. Due to the high volume of applications we receive, we are unable to respond to each applicant individually. If your qualifications match our needs, we will reach out to you for further discussions. Thank you for your understanding.***  Medix Dental IT is committed to equal employment opportunities and all candidates will be evaluated based on qualification. Equal Opportunity is the Law.
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<h3>Job Description</h3>
Job Description
Staffing Inc is partnered with a client in Kentwood, MI who is actively looking to hire a qualified individual as an Client Relationship and Finance Manager. This position oversees inbound customer communication, lead management, financing coordination, and operational support while managing a team across phone operations, scheduling, and finance.
Benefits:
<ul>
<li>Excellent culture and work environment</li>
<li>Work in a collaborative high growing company</li>
<li>Competitive salary and full benefit package</li>
</ul>
Responsibilities:
<ul>
<li>
Customer Service &amp; Communication: Lead the phone team to ensure prompt, professional handling of all inbound inquiries. Resolve escalated issues and maintain a high standard of customer care.
</li>
<li>
Finance Oversight: Manage the Finance Specialist in supporting homeowners with financing options. Oversee financing processes, application tracking, and reporting.
</li>
<li>
Lead &amp; Operational Management: Administer incoming leads and support the onboarding and assignment of "Pros" for Fred’s Friends. Collaborate with other departments to streamline scheduling and customer interactions.
</li>
<li>
Sales Support &amp; Reporting: Track and analyze sales data to support the sales team and provide regular reports on performance and KPIs.
</li>
<li>
Team Leadership: Foster a collaborative work environment, provide coaching and performance feedback, and lead training initiatives for new hires.
</li>
</ul>
Qualifications:
<ul>
<li>
Bachelor’s degree in Business Administration, Finance, Communications, or a related field (or equivalent work experience).
</li>
<li>
3–5 years of experience in customer service management, client relations, or operations.
</li>
<li>
Experience managing teams across customer service, finance, or scheduling functions.
</li>
<li>
Prior experience working in construction, home services, or related industries is a plus.
</li>
</ul>
Company DescriptionStaffing, Inc. is an Employee Stock Option Plan (ESOP), privately-held organization headquartered in Grand Rapids, Michigan. As an independent, 100% employee-owned company, our team takes a personal interest in your success, listens to your needs, and forms a comprehensive plan to attract, retain, and develop your people. As an ESOP, Staffing Inc. believes that our employees are empowered to innovate, collaborate, and serve clients using better, smarter methods. According to national studies, ESOP companies have proven to be agile, efficient organizations with employee-owners who think about clients’ future as their own. Becoming part of the Staffing Inc. team offers a unique opportunity for individuals up to the challenge. Built on shared core values of excellence, honesty, respect, open communication, empowerment, professional growth, and innovation, the unity of the Staffing Inc. culture shines through in everything we undertake. Staffing Inc. team members are encouraged to continuously pursue personal growth opportunities and are allocated set hours to give back to community-related causes. Our Active AXIOS initiative supports participation in local fitness events and ensures that team members balance work responsibilities with personal health. Additionally, regular group outings and retreats foster collaboration and transparency. 
<h3>Company Description</h3>
Staffing, Inc. is an Employee Stock Option Plan (ESOP), privately-held organization headquartered in Grand Rapids, Michigan. As an independent, 100% employee-owned company, our team takes a personal interest in your success, listens to your needs, and forms a comprehensive plan to attract, retain, and develop your people.\r\n\r\nAs an ESOP, Staffing Inc. believes that our employees are empowered to innovate, collaborate, and serve clients using better, smarter methods. According to national studies, ESOP companies have proven to be agile, efficient organizations with employee-owners who think about clients’ future as their own.\r\n\r\nBecoming part of the Staffing Inc. team offers a unique opportunity for individuals up to the challenge. Built on shared core values of excellence, honesty, respect, open communication, empowerment, professional growth, and innovation, the unity of the Staffing Inc. culture shines through in everything we undertake.\r\n\r\nStaffing Inc. team members are encouraged to continuously pursue personal growth opportunities and are allocated set hours to give back to community-related causes. Our Active AXIOS initiative supports participation in local fitness events and ensures that team members balance work responsibilities with personal health. Additionally, regular group outings and retreats foster collaboration and transparency.

<h3>Job Description</h3>
Job Description
Why Work With Us
At ACCC, we’re all about impact—with a side of flexibility. We know that great work comes from people who feel supported, so we offer flexible schedules, remote options, and strong benefits that let you build a career that fits your life (not the other way around). Every client interaction matters, and we believe exceptional service starts with exceptional people. That’s why we celebrate dedication, teamwork, and the little “above and beyond” moments that change lives.
Who We Are
American Consumer Credit Counseling (ACCC) is a nonprofit on a mission: helping individuals and families take back control of their finances and move toward a debt-free future. Since 1991, we’ve provided confidential credit counseling, debt management, and financial education services nationwide—by phone and online—from our headquarters in Auburndale, Massachusetts.
For us, it’s simple: financial independence changes lives. We’re here to make that happen, one client at a time.
Helping People Crush Debt &amp; Take Back Their Future
Do you love connecting with people, solving problems, and being someone’s go-to support when life feels overwhelming? As a Client Success Manager at ACCC, you’ll be the trusted guide for clients enrolled in our Debt Management Program (DMP). You’ll cheer them on, help them stay on track, and celebrate the moment they finally become debt-free.
This isn’t just a job, it’s about changing lives.
What You’ll Do
<ul>
<li>Be the primary point of contact for clients from start to finish.</li>
<li>Explain how the DMP works (payment structures, creditor rules, budgeting tips).</li>
<li>Keep an eye on client accounts—reach out early if things get bumpy.</li>
<li>Partner with teammates in Counseling, Creditor Relations, and Disbursements to resolve issues.</li>
<li>Spot risks before they become problems and improve client retention.</li>
<li>Stay sharp on creditor guidelines and industry updates.</li>
<li>Encourage clients to use self-service tools so they’re empowered.</li>
<li>Re-engage clients who’ve fallen off track might be the reason they finish strong.</li>
<li>Share feedback and ideas that make the client’s journey even better.</li>
</ul>
What Makes You a Great Fit
<ul>
<li>You’re empathetic, approachable, and people trust you quickly.</li>
<li>Strong communicator—you can explain complex financial topics in plain English.</li>
<li>A natural problem-solver who thrives in a fast-paced environment.</li>
<li>Comfortable with numbers, computers, and learning new systems.</li>
<li>Bonus points if you’ve worked in financial services, customer service, or call centers.</li>
</ul>
What You’ll Need
<ul>
<li>High School diploma required; some college in finance, communications, or related field is a plus.</li>
<li>1+ year in customer service or financial services (debt management experience = gold star).</li>
<li>Ability to earn your PFE Certified Debt Management Professional credential within 6 months.</li>
</ul>
Why You’ll Love It Here
We’re a mission-driven team passionate about helping people get out of debt and breathe easier. Every day, you’ll see the real impact your work has on clients’ lives. Plus, you’ll work with supportive teammates, gain financial counseling expertise, and grow your career while making a difference.
If you’re ready to bring your empathy, energy, and problem-solving skills to a role where you help people achieve financial freedom—apply today.

Physical &amp; Communication Requirements&nbsp;
<ul>
<li>Must be able to speak clearly and professionally on the phone for extended periods</li>
<li>Prolonged periods of sitting and working at a computer</li>
<li>Frequent use of hands/fingers for typing and using a mouse</li>
<li>Regular use of a headset for phone communication</li>
<li>Ability to remain focused and engaged in a screen-based, high-volume environment</li>
<li>Must have a quiet, private, and distraction-free workspace</li>
<li>Occasionally may need to lift or move items up to 10 pounds</li>
</ul>

Schedule &amp; Availability
<ul>
<li>Attendance: Must maintain regular and reliable attendance</li>
<li>Regular Hours: Available until 10:30 PM EST Tuesday–Friday, and until 8:00 PM EST on Saturdays</li>
<li>Schedule: Monday - Friday 11:00- 7:00 or&nbsp;9:00- 5:00.</li>
</ul>
Benefits
<ul>
<li>Flexible work model that supports remote work</li>
<li>Benefits start on the 1st of the month following date of hire</li>
<li>Employee Wellness Program with a variety of discounts</li>
<li>401k with employer match</li>
<li>AD&amp;D insurance</li>
<li>Dental insurance</li>
<li>Vision Insurance</li>
<li>Short-Term, Long-Term Disability insurance</li>
<li>Employee Assistance Program</li>
<li>Health insurance</li>
<li>Health reimbursement account- 100% funded by ACCC</li>
<li>Life insurance</li>
<li>On-the-job training</li>
<li>12 Paid holidays</li>
<li>Generous paid time off- Up to 17 days a year (Full-time)</li>
<li>Paid training</li>
<li>Referral program</li>
</ul>
Company DescriptionAmerican Consumer Credit Counseling (ACCC) is a non-profit based in Auburndale, MA, focused on consumer education, credit counseling, and debt management. We're proud recipients of the Better Business Bureau Award and consistently ranked as a Top Place to Work in Boston. 
<h3>Company Description</h3>
American Consumer Credit Counseling (ACCC) is a non-profit based in Auburndale, MA, focused on consumer education, credit counseling, and debt management. We're proud recipients of the Better Business Bureau Award and consistently ranked as a Top Place to Work in Boston.

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