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<h3>Job Description</h3>
Job Description
Federal Retirement Authority is a leading financial services firm committed to providing innovative retirement planning and insurance solutions to clients. This role is vital, ensuring smooth day-to-day operations of the practice while providing superior customer service to existing clients &amp; prospects.
 
Proven experience in a professional office setting required. If this sounds like you, apply today!
Compensation:
$27 - $30 hourly
Responsibilities:
<ul>
<li>Complete and process new business applications.</li>
<li>Receive incoming client service calls in a friendly, warm manner.</li>
<li>Process &amp; Follow-up on client service work.</li>
<li>Update &amp; review database/CRM to reflect account status regarding new business and/or service.</li>
<li>Maintain an organized, compliant, and efficient filing system.</li>
<li>Follow up on pending business and contact individual clients with updates.</li>
<li>Assist Advisors with pre-appointment requirements.</li>
<li>Prepare, manage, and track the new business pipeline.</li>
<li>Assist Advisors with client support and mailings, educational workshops, and client events as needed.</li>
<li>Act as phone back-up to other members of the team.</li>
<li>Maintain current Advisor's licenses and appointments with agencies and companies.</li>
<li>Performance-based bonuses.</li>
</ul>
Qualifications:
<ul>
<li>Must possess exemplary problem-solving, communication, and time management skills</li>
</ul>
<ul>
<li>Must have proven experience in a detail-oriented position.</li>
<li>Experience working in a corporate or professional setting is essential.</li>
<li>Prefer 3-5 years of experience in an insurance or financial services firm.</li>
<li>Professional appearance and demeanor required.</li>
<li>Excellent writing skills.</li>
<li>Google Suite (Docs, Excel, etc).</li>
<li>Calendar/schedule management.</li>
<li>Experience managing CRM/client database.</li>
</ul>
About Company 
Federal Retirement Authority is a leading financial services firm committed to providing personalized retirement planning and insurance solutions to clients.

Client Relations Manager

<h3>Job Description</h3>
Job Description
Are you looking for an opportunity that recognizes your efforts and compensates you for the hard work you do? Do you have a caring spirit? If you are motivated to learn, a dependable self-starter, that works well in a fast-paced environment and is comfortable communicating with customers, this is your opportunity for a rewarding career with excellent growth potential! We are looking for a self-starting personality that has the mindset of a winner! 
 Benefits
Annual Base Salary + Commission + Bonus Opportunities
Mon-Fri Schedule
Hands on Training
Career Growth Opportunities
Flexible Schedule
Paid Time Off (PTO)
 Responsibilities 
<ul>
<li>Develop insurance proposals, make sales presentations, and close sales.</li>
<li>Be involved in the community.</li>
<li>Develop ongoing networking relationships with Real Estate Agents, Mortgage Lenders, Title Companies, etc.</li>
<li>Be outstanding at relationship building.</li>
<li>Maintain client relationships with follow up phone calls.</li>
<li>Use lead management systems.</li>
<li>Prospect for new business by following sales leads generated from referrals, networking, marketing, and lead databases.</li>
<li>Uphold the wants and needs of your customers.</li>
</ul>
 Requirements 
<ul>
<li>Possess a genuine willingness to learn, be intuitive, resourceful, and coachable.</li>
<li>Possess an upbeat, positive, and enthusiastic attitude.</li>
<li>Create relationships with prospects and clientele.</li>
<li>Proficiency to multi-task, follow-thru, and follow-up.</li>
<li>Leadership.</li>
<li>Excellent Communication/interpersonal skills.</li>
<li>Confident, self-starter who works well independently.</li>
<li>Driven and goal-oriented individual.</li>
</ul>

Client Services Manager

<h3>Job Description</h3>
Job Description 
Summary
The Client Care Manager is responsible for developing and maintaining relationships with clients and caregivers. This includes staffing, scheduling, and supervision of field staff to meet the client’s needs. Strong communication, problem-solving skills and making the proper client-caregiver match are necessary for long-term services with JEVS Care at Home. The Client Care Manager will drive growth through client and employee satisfaction. The Client Care Manager reports to the Associate Director of their Office.
Responsibilities
<ul>
<li>Ensure that all Clients receive 100% service utilization, and if not possible provide documentation and timely communication to Managed Care Organizations.</li>
<li>Ensure all Clients have coverage that is aligned with scheduled services.</li>
<li>Reconcile and complete dashboard and pre-billing duties daily and timely for weekly payroll processing.</li>
<li>Ensure EVV and timesheet compliance, discuss discrepancies with client and caregiver, and ensure that documentation received is correct, complete and on a timely basis. </li>
<li>Serve as a liaison with the Area Agencies on Aging, Service Coordination Agencies, and Managed Care Organizations.</li>
<li>Supervise a team of caregivers. </li>
<li>Conduct 90-day and annual performance reviews assessing caregiver’s achievements, compliance, and overall performance.</li>
<li>Collaborate with the Recruitment team in the hiring of potential Caregiver candidates.</li>
<li>Collaborate with the Health and Education Department to assess caregiver abilities and client needs, according to the level and plan of care. </li>
<li>Collaborate with payroll department and Patient Navigator to monitor eligibility, authorizations, and utilization to ensure maximum service delivery.</li>
<li>Communicate with client if/when any disruption in service occurs. Address all authorization/eligibility issues same day as notified</li>
<li>Ensure master week/schedule is up to date and any changes made are reflected in a timely manner.</li>
<li>Complete client visits in a consistent manner in accordance with JCAH policies and procedures. </li>
<li>Complete Incident Report form within 24-hour notice of incident to the JCAH Compliance Department.</li>
<li>Assist with new hire orientation and annual caregiver trainings, as needed. </li>
<li>Serve as back up to On-Call Manager as needed.</li>
</ul>
Required Education and Experience
<ul>
<li>Bachelor’s Degree in Human Services, Business Administration, or related field preferred or minimum 2 years’ experience in Home Care, Social Work, and/or work with The Office of Long-Term Living.</li>
<li>Proficient in Microsoft Office: Word, Excel, Power Point, Outlook.</li>
<li>Knowledge of HHAeXchange, SAMS, and/or HCSIS desirable.</li>
<li>Experience with case management/coordination, records/utilization management, preparing reports, or other documentation desirable.</li>
<li>Bi-lingual preferred, but not required.</li>
<li>Must have own car, valid driver’s license, and insurance.</li>
</ul>
Physical Requirements 
May require sitting, standing, or walking on a level surface for periods throughout the day. May require lifting up to 20 pounds. Regional travel up to 25% required to other JEVS locations, home visits and other related functions.
Benefits
<ul>
<li>Heath insurance</li>
<li>Dental insurance</li>
<li>Life insurance</li>
<li>Paid time off </li>
<li>Retirement benefits </li>
</ul>
For more information about JEVS Care at Home, please visit our website: jevsathome.org

Client Care Manager

<h3>Job Description</h3>
Job DescriptionAbout X
We build the world's most trusted public town square—and we pride ourselves on our commitment to protecting free speech within the boundaries of the law. Beyond that, we aim to increase unregretted user minutes on our platform, and make it the best place on the internet for creators to share content and make money.
About the Role
We are seeking a talented and driven Client Account Manager to join X's world-class team of media professionals, where you will play a pivotal role in building our business with advertisers and their agencies. In this role, you will collaborate with Fortune 500 clients to develop and optimize impactful advertising campaigns, leveraging X's innovative platform to drive results and foster meaningful connections. Ideal candidates are creative, proactive, and passionate about X's mission to become the trusted global digital public square, empowering open discourse and unlimited interactivity through exceptional client relationships.
Responsibilities
<ul>
<li>Collaborate with Fortune 500 advertisers to understand their objectives, recommend best practices, and develop effective, high-impact advertising campaigns.</li>
<li>Educate and consult clients on how to leverage X's advertising products, sharing best practices to create and execute successful campaigns.</li>
<li>Execute, optimize, and analyze advertising programs using internal tools and dashboards to maximize performance and results.</li>
<li>Resolve campaign issues promptly and effectively, identifying and implementing process improvements to enhance efficiency.</li>
<li>Manage contracts and renewals, supporting the Sales Finance team with payables and collections to ensure smooth operations.</li>
<li>Provide actionable feedback to product and tools teams to help scale and improve X's advertising platform.</li>
<li>Mentor new team members, fostering a collaborative and high-performing team culture as the organization grows.</li>
<li>This is an in-person role based in New York City, NY (onsite).</li>
</ul>
Required Qualifications
<ul>
<li>3+ years of experience managing digital marketing programs for advertisers or their agencies.</li>
<li>Demonstrated ability to create, develop, and enhance customer relationships, driving trust and collaboration.</li>
<li>Proven skills in managing large customer relationships, navigating conflicts, and guiding groups to effective business decisions.</li>
<li>Track record of translating marketing objectives into measurable results, with experience optimizing campaigns by analyzing performance and adjusting key drivers.</li>
<li>Excellent communication and presentation skills, with strong attention to detail and a proactive approach to resolving issues.</li>
<li>Aptitude, creativity, and a preference for working in small, collaborative teams with minimal supervision.</li>
<li>Strong understanding of the digital marketplace and the competitive landscape in which X operates.</li>
<li>Bachelor's degree (BA/BS) or equivalent relevant experience.</li>
</ul>
Preferred Qualifications
<ul>
<li>Experience working with Fortune 500 advertisers or agencies in verticals such as retail, technology, or media.</li>
<li>Familiarity with X's advertising products and the broader social media advertising ecosystem.</li>
<li>Proven ability to mentor or onboard team members in a fast-paced, high-growth environment.</li>
<li>A passion for X's mission to protect freedom of speech and foster open public discourse.</li>
<li>Strong analytical skills, with experience using data to drive campaign optimization and strategic decisions.</li>
<li>A sense of humor and adaptability to thrive in a dynamic, mission-driven organization.</li>
</ul>
Annual Salary Range
$65,000 - $110,000 USD
Benefits
Base salary is just one part of our total rewards package at X, which also includes equity, comprehensive medical, vision, and dental coverage, access to a 401(k) retirement plan, short &amp; long-term disability insurance, life insurance, and various other discounts and perks.
X is an equal opportunity employer.
Privacy Policy and California Consumer Privacy Act (CCPA) Notice

Client Account Manager

<h3>Job Description</h3>
Job DescriptionDescription:
Summary: The Client Manager 1 works closely with the Account Executive to service a portion of the BRMS client base. The Client Manager 1 is the day-to-day point of contact for each client account. The CM 1 strives to ensure service levels and expectations are being met by executing regular and proactive communication with all client administration and upper level on a day-to-day basis.
 
 
Essential Duties and Responsibilities include the following. Other duties may be assigned.
<ul>
<li>Organize regularly scheduled communications with all existing clients and internal contacts to determine how BRMS can meet their business needs.</li>
<li>Review accounts on a monthly basis.</li>
<li>Build strong relationships with clients’ HR teams, senior managers, and other key stakeholders.</li>
<li>Manage BRMS client and benefit plan renewals from beginning-to-end with input from the AE.</li>
<li>Responsible for obtaining and revising necessary information on the account and completing all activity as required.</li>
<li>Work on new client implementations.</li>
<li>Prepare, Manage and understand and provide critical review of monthly reports</li>
<li>Ensure execution of contract and any renewal adjustments by working with finance and sales.</li>
<li>Exhibit strong technical knowledge of industry, products, and compliance requirements, including plan deductibles and dates</li>
<li>Work internally to create and maintain plan documents.</li>
<li>Mediate between client and carrier.</li>
<li>Create and update plan documents during and after Implementation</li>
<li>Create and update ID cards during and after Implementation</li>
<li>Maintain PPO Network contract application and Plan Cost Reports</li>
<li>Respond to Anthem Blue Cross Utilization Management update requests</li>
<li>Appropriately escalate issues and opportunities to Upper Management as need be.</li>
<li>Provides feedback to assist in the creation of performance improvement goals and development of training programs.</li>
<li>Ensure proper handling of customer issues and concerns.</li>
<li>Conduct ongoing training to team members to make certain the quality of service delivered to BRMS customers achieves and exceeds company and productivity standards.</li>
<li>Review daily and monthly reports, transactions, and trends, and provide feedback to team members and Upper Management</li>
<li>Performs other duties and responsibilities as assigned by Management.</li>
</ul>
 
Supervisory Responsibilities: This job has no supervisor responsibilities
 
 
Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.
Requirements:
Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 
 
Education and/or Experience: High School Degree or G.E.D.; and minimum of two years experience working in a related Customer Support Role; or equivalent combination of education, training, and/or experience in self-funded employee benefits industry, which demonstrates ability to perform the outlined duties above.
 
 
Language Skills: Ability to read, speak, and write effectively in English. Ability to interpret documents such as safety rules, memos, letters, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before customers or employees of organization. Ability to effectively address or resolve customer service issues within guidelines of the position.
 
 
Mathematical Skills: Ability to add and subtract, multiply and divide with 10's and 100's.
 
 
Reasoning Ability: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
 
 
Certificates, Licenses, Registrations: Valid, class C license in state working with no adverse driving record.
 
 
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 
While performing the duties of this Job, the employee is regularly required to sit for extended periods in front of a computer. The employee is frequently required to reach with hands and arms and talk or hear. The employee is occasionally required to stand; walk and use hands to finger, handle, or feel. The employee may frequently lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus. This position requires the employee to work in the office.

Client Manager I

<h3>Job Description</h3>
Job DescriptionOverview
Company Overview:
Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. We offer a comprehensive benefits package that may include medical, dental, and vision coverage, life insurance, a retirement plan, employee assistance programs, company discounts, and other perks, depending on the position and eligibility.
Job Description:
Job Description
Allied Universal® is hiring a Client Manager. As a Client Manager, you will build long term meaningful client relationships and lead our front-line employees that deliver our security services throughout a designated portfolio. By promoting strong employee engagement, you will drive operational metrics and deliver world-class services to clients across various vertical markets. Aligning with our iCARE Leadership approach, you will be a guide on our journey to be an employer of choice in the service industry by fostering an exceptional employee experience.
Salary Range: $53,654 - $63,654 / year
RESPONSIBILITIES:
Caring Leadership, Client Engagement, and Operational Oversight:
<ul>
<li>Hire, develop and retain front line staff, including Security Officers, Field Supervisors and Operations Managers, for small to medium-sized clients within your designated portfolio</li>
<li>Utilize Allied Universal's AI technology, online reporting tools, and Business Intelligence Platform to monitor and analyze financial and operational metrics; drive operational efficiency by optimizing employee schedules, minimizing non-billed overtime, and supporting revenue growth, cash collections, and overall profitability</li>
<li>Oversee and maintain client performance metrics, including budget management, accounts receivable, accounts payable, and overall account health, ensuring alignment with EBITA targets</li>
<li>Build and maintain client relationships by addressing security needs, reducing risks, managing crises, and implementing effective corrective action plans; you will develop protocols, training, and response strategies that drive operational improvements and ensure client satisfaction</li>
<li>Deliver high-quality service to our clients while maintaining industry standards, company policies, and regulatory requirements</li>
<li>Establish a culture of safety by developing action plans that aid in the prevention of work-related injuries</li>
</ul>
By infusing our core values of agility, reliability, caring, teamwork, integrity, safety, and innovation into your leadership approach, you will not only achieve success in your role but also contribute to the positive culture and growth of the organization.
QUALIFICATIONS (MUST HAVE):
<ul>
<li>Must possess one or more of the following:</li>
<ul>
<li>Bachelor's degree in criminal justice, business, or a related field with a minimum of two (2) years of professional level experience managing hourly employees in a fast-paced service organization</li>
<li>Associate's degree in criminal justice, business, or a related field with a minimum of three (3) years of professional level experience managing hourly employees in a fast-paced service organization</li>
<li>High School diploma with a minimum of five (5) years of professional level experience managing hourly employees in a fast-paced service organization</li>
</ul>
<li>Current driver's license if driving a company vehicle, or personal vehicle in the course of conducting business (e.g., client visits, attending networking events)</li>
<li>Minimum of two (2) years of experience driving operational goals</li>
<li>Skilled in managing a large and dispersed team that fosters teamwork, innovation, agility, client relations and achieving desired results</li>
<li>Ability to maintain a profitable book of business by cross-collaborating and utilizing results-oriented problem-solving skills to meet both client and employee growth and satisfaction</li>
<li>Proficiency in web-based applications and computer systems, including Microsoft Office</li>
<li>Knowledge of safety protocols and service deliverables</li>
<li>Ability to interpret financial data and use it to support decision-making; understanding of financial principles, including budgeting and financial reporting</li>
<li>Proficiency in prioritizing tasks, meeting deadlines, and managing multiple projects efficiently</li>
<li>Excellent oral and written communication skills</li>
</ul>
PREFERRED QUALIFICATIONS (NICE TO HAVE):
<ul>
<li>Law enforcement, military and/or contract or proprietary security services experience</li>
<li>Experience managing a dispersed workforce in a multi-location operation</li>
<li>Experience with (BI) Business Intelligence tools for metrics analysis, reporting, automation, and presentations</li>
</ul>
BENEFITS:
<ul>
<li>Medical, dental, vision, basic life, AD&amp;D, and disability insurance</li>
<li>Enrollment in our company's 401(k)plan, subject to eligibility requirements</li>
<li>Eight paid holidays annually, five sick days, and four personal days</li>
<li>Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law.</li>
</ul>
Closing
Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: <a href="http://www.aus.com" target="_blank">www.aus.com</a>
If you have any questions regarding Equal Employment Opportunity, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: <a href="http://www.aus.com/offices" target="_blank">www.aus.com/offices</a>.
Requisition ID 2025-1456652

Security Client Manager

<h3>Job Description</h3>
Job Description
Hoops HR is seeking a Commercial Lines Account Manager on behalf of a leading insurance agency to join their team! (Target hire date October-November 2025.)
Office Location: Austin, TX.
Work Hours: Full time position, hybrid work schedule with flexible start/end times between 7:45am - 5:00pm (in-office requirement for Tuesdays and Wednesdays) 
Our Awesome Benefits/Perks:
<ul>
<li>401K + employer match</li>
<li>Medical, Dental, and Vision Insurance with HSA and FSA options</li>
<li>Pet Insurance</li>
<li>Fitness Center Discounts</li>
<li>Employer-paid life insurance and disability</li>
<li>Voluntary benefits (such as critical illness and accident insurance)</li>
<li>Travel reimbursement</li>
<li>Tuition Reimbursement</li>
<li>Employee Referral Program</li>
<li>Opportunities for growth and promotion up to leadership level</li>
<li>And so much more!</li>
</ul>
Commercial Lines Account Manager - Role Overview:
The Commercial Lines Account Manager will provide a high level of customer service to clients and sales support to the Production team. The Commercial Lines Account Manager position includes collaborating with agency personnel in the production of new and renewal accounts by assisting in selling, marketing, and servicing in keeping with Agency and individual Producer goals. 
Commercial Lines Account Manager - Role Responsibilities:
<ul>
<li>Client Book Growth:
<ul>
<li>Partner with producers to formulate insurance and risk management plans that are tailor-made for clients’ needs</li>
<li>Meet with new prospects and clients in person or virtually</li>
<li>Grow the book of business by new sales or increased coverage limits on existing accounts</li>
<li>Partner with other Agency departments, including Personal Lines and Employee Benefits, to cross-sell new and existing clients</li>
</ul>
</li>
<li>Client Book Management and Retention:
<ul>
<li>Conduct periodic coverage reviews and exposure analyses for clients to ensure appropriate program design and implementation</li>
<li>Maintain records according to Agency standards and processes. Ensure information is properly documented and readily accessible</li>
<li>Oversee daily processes for the book of business including renewal summaries, proposals, change requests/endorsements, binders, certificates, policy checking, audits, and accounting as needed</li>
<li>Maintain follow-up and suspense on outstanding orders, correspondence, audits, reports, claims, and renewal expirations</li>
<li>Reviews insurance and indemnification parts of contracts</li>
<li>Manage account receivables to ensure timely collection of premiums, reconcile accounting discrepancies and follow up on aging receivables</li>
</ul>
</li>
<li>Manage Client Renewal Process:
<ul>
<li>Attend renewal review meetings with Producers and Team Lead to prepare marketing strategies for upcoming renewals</li>
<li>Lead all accounts through the new and renewal process. Market accounts to insurance carriers and brokers as needed</li>
</ul>
</li>
<li>Uphold Strong Personal Relationships and Team Accountability:
<ul>
<li>Maintain proactive communication with clients, producers, and team members including handling client and/or company questions/issues appropriately</li>
<li>Develop strong personal relationships with appropriate insurance carrier personnel and become familiar with carrier product options</li>
<li>Communicate effectively with the team including Producers, Account Executives, Account Coordinators, or Analysts</li>
<li>Continue professional development by attending continuing education courses, seminars, and workshops</li>
</ul>
</li>
</ul>
Commercial Lines Account Manager - Requirements:
<ul>
<li>2+ years of commercial lines account management/client servicing experience managing a high volume workload in a midsize brokerage house required</li>
<li>Active TX State Property and Casualty Insurance license required</li>
<li>Experience with Insurance Agency Software (Applied Epic preferred)</li>
<li>Proficient in Microsoft Office Suite products (Word, Outlook, Excel, and PowerPoint) preferred</li>
<li>High level of proficiency using online rating systems, maintaining underwriter relationships, and experience working with wholesale brokers</li>
<li>Commit to, utilize, and follow Agency procedures while remaining adaptive/flexible to changing demands of a growing company</li>
<li>The ability to travel locally as required</li>
</ul>
EEOC
We are proud to be an equal opportunity employer. We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Similar Titles: Commercial Lines Insurance Account Manager, Commercial Insurance Account Executive, Commercial Lines Account Executive, Commercial Insurance Customer Service Representative (CSR), Commercial Insurance Specialist, Commercial Lines Account Representative, Insurance Account Manager – Commercial Lines, Insurance Service Representative – Commercial Lines, Client Service Manager – Commercial Insurance, Insurance Associate – Commercial Lines, Commercial Lines Insurance Coordinator, Commercial Insurance Advisor, Insurance CSR – Commercial Lines, or Insurance Account Executive – Commercial Lines.
Keywords: commercial lines insurance, account management, account executive work, account representation, customer service representation (CSR), and client service management. Candidates should be familiar with property and casualty insurance, general liability insurance, workers’ compensation, commercial auto insurance, commercial property insurance, business owner’s policies, umbrella coverage, insurance policies, policy changes and endorsements, insurance renewals, premium audits, insurance carriers, and agency management systems. Skills that are valuable for this role include client service, customer service, policy quoting, policy binding, underwriting support, data entry accuracy, multi-tasking, problem solving, communication skills, and relationship management. Licensing requirements include an active property and casualty license, being P&amp;C licensed, and other relevant insurance licenses.

Client Manager

<h3>Job Description</h3>
Job DescriptionAs a Client Development Manager at Adlook, a leading ad tech company, you will be crucial in driving revenue growth by strategically developing business with upper-funnel focus clients and agencies. Utilising Adlook's innovative advertising solutions, you will be responsible for cultivating and nurturing relationships, and securing new business.&nbsp;What you'll do
<ul>
<li>Manage and grow the assigned book of agency business via the development of account management, business development and commercial strategies;</li>
<li>Take charge of maintaining and expanding the client portfolio within the agency, assuming the role of a strategic advisor to facilitate brief conversations, programmatic execution, and overall campaign success with Adlook;</li>
<li>Serve as the primary point of contact at Adlook for a book of business, addressing technical and commercial inquiries with utmost professionalism and efficiency;</li>
<li>Enable and provide valuable insights to clients regarding campaign enhancements and optimizations by becoming an expert in Adlook solutions;</li>
<li>Build client-facing material and best practices to grow client business;</li>
<li>Provide continual training to clients as new features get rolled out;</li>
<li>Support the regional commercial team during the sales lifecycle through technical expertise and the ability to provide solutions to problems;</li>
<li>Facilitate effective communication with cross-functional leaders, actively engaging in collaborative problem-solving to address business challenges, identify growth opportunities, and collectively drive organizational efficiency and effectiveness</li>
</ul>
Requirements
<ul>
<li>Experience in ad tech (ideally in a DSP, SSP, measurement, ad serving solutions, data provider);</li>
<li>Experience in digital media agencies handling branding, video, and full-funnel campaigns;</li>
<li>Strategic thinking and ability to plan / execute plan to drive business growth for a client</li>
<li>Proficiency in DSPs;</li>
<li>In-depth understanding of agency campaign cycles and decision drivers;</li>
<li>Proven success in creating and managing media plans;</li>
<li>Persuasive communicator with negotiation and presentation skills;</li>
<li>MS Office expertise: Word, Excel, PowerPoint;</li>
<li>Exceptional analytical, problem-solving, and customer-focused skills;</li>
<li>Excellent verbal and written communication abilities;</li>
<li>Multi-tasking, high-energy, and resourceful mindset;</li>
<li>Strong motivation and ability to inspire others;</li>
<li>Fluent English is required </li>
</ul>
Why Adlook?
<ul>
<li>Join an extraordinary company which focuses on future-proof solutions;</li>
<li>You will have an impact on the success of a new business, which will become a strategic revenue source for RTB House group. Your work matters and is essential to the evolution, growth and success of our new business;</li>
<li>You will get to work with amazing people in one of the fastest-growing sectors in online advertising;</li>
<li>Opportunity to work in a truly international environment;</li>
<li>Friendly atmosphere while working with a dynamic team of open-minded professionals with a passion for internet technology and advertising solutions.</li>
<li>High-impact, autonomous position in a rapidly growing business;</li>
<li>Truly international environment with a creative, dynamic team of professionals;</li>
<li>Opportunity to shape the future of adtech, focusing on Privacy, Sustainability, Technology, and Efficiency.</li>
</ul>

Manager, Client Development

<h3>Job Description</h3>
Job DescriptionConstruction is the 2nd largest industry in the world (4x the size of SaaS!). But unlike software (with observability platforms such as AppDynamics and Datadog), construction teams lack automated feedback loops to help projects stay on schedule and on budget.&nbsp; Without this observability, construction wastes a whopping $3T per year because glitches aren’t detected fast enough to recover. Doxel AI exists to bring computer vision to construction, so the industry can deliver what society needs to thrive. From hospitals to data centers, from foreman to VPs of construction, teams use Doxel to make better decisions everyday. In fact, Doxel has contributed to the construction of the facilities that provide many of the products and services you use everyday. We have classic computer vision, deep learning ML object detection, a low-latency 3D three.js web app, a complex data pipeline powering it all in the background. We’re building out new workflows, analytics dashboards, and forecasting engines.&nbsp; We’re at an exciting stage of scale as we build upon our growing market momentum. Our software is trusted by Shell Oil, Genentech, HCA healthcare, Kaiser, Turner, Layton and several others. Join us in bringing AI to construction! The RoleThe ideal candidate for this role is based out of Texas and will require regular weekly travel. You will be joining Doxel's Construction Client Manager team serving as a true brand ambassador at the forefront of all customer needs.&nbsp; Your mission is to help customers drive the most value from our product.&nbsp; This will involve: * Partnering directly with Doxel’s strategic customers’ key stakeholders to demonstrate and prove the impact of Doxel’s products and services* Enabling customers to effectively utilize Doxel’s robust dataset to drive efficiencies and ask the right questions of their teams* Curating media and educational content for customers* Being the first responder to Enterprise customer support requests But most of all, you will rely on the relationships you've built to help customers win - from the user that's closest to the ground and all the way to the Head of Construction who has capital responsibility for billions of dollars of capital expenditure.&nbsp; You will be tasked with maximizing customer usage.What You’ll Do
<ul>
<li>Work as a trusted advisor to Doxel’s strategic customers driving impact and success at all costs</li>
<li>Act as a subject matter expert to Doxel’s products while training multiple customer personas</li>
<li>Lead Monthly and Quarterly Business Reviews with executive stakeholders</li>
<li>Document feature requests, validate minor bugs, and escalate technical requests to the engineering leads as required</li>
<li>Gather feedback from customers and identify trends, pain points, and areas of friction</li>
<li>Build out best practices/FAQ to most effectively and consistently help our customers</li>
<li>Escalate any high-priority customer situations and solve issues</li>
<li>Foster universal adoption of the Doxel platform</li>
</ul>
What You Bring to the Team
<ul>
<li>5+ years in the commercial construction industry </li>
<li>Experience as a project engineer, project manager, scheduler, superintendent, and/or project controls</li>
<li>Knowledge of processes and procedures followed by general contractors</li>
<li>Comfortable with modern tools for managing and communicating with customers</li>
<li>Proactive and self-motivated, you're a beacon of positivity and enthusiasm</li>
<li>High aptitude and willingness to continually learn new technologies&nbsp;</li>
<li>Adaptable to various work settings and strong personal initiative to execute with minimal oversight</li>
<li>Experience working in a multifaceted and evolving environment wearing many hats</li>
<li>Travel 50% to build rapport and drive results with customers</li>
</ul>
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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