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<h3>Job Description</h3>
Job Description
The Customer Service Representative is responsible for addressing client and/or provider inquiries via email, fax, telephonic, or written correspondence ensuring adherence to contractual and state guidelines as well as client instructions. 
This is a remote position.
ESSENTIAL FUNCTIONS &amp; RESPONSIBILITIES:
<ul>
<li>Answer phone calls, return phone calls</li>
<li>Answer emails from clients, providers and internal referring offices</li>
<li>Review previous history of the provider in MedCheck, Scheck and SalesCloud</li>
<li>Consult with Supervisor or other departments to clarify answers to inquiries</li>
<li>Contact provider to discuss findings at the appropriate level</li>
<li>Maintain reports and spreadsheets as needed</li>
<li>Requires punctual and consistent attendance</li>
<li>Additional duties as assigned</li>
</ul>
KNOWLEDGE &amp; SKILLS:
<ul>
<li>Knowledge of Workers Compensation fee schedules and regulations</li>
<li>Effective oral, and written and communication skills</li>
<li>Good organizational skills and ability to multitask</li>
<li>Detail Oriented</li>
<li>Proficiency with Microsoft applications</li>
<li>Medical terminology and coding knowledge</li>
</ul>
EDUCATION &amp; EXPERIENCE:
<ul>
<li>High school diploma or equivalent</li>
<li>Customer service experience working in the Managed Care and Benefit Administration industries</li>
<li>Computer/Phone experience required</li>
</ul>
ABOUT CORVEL: 
CorVel, a certified Great Place to Work® Company, is a national provider of industry-leading risk management solutions for the workers’ compensation, auto, health and disability management industries. CorVel was founded in 1987 and has been publicly traded on the NASDAQ stock exchange since 1991. Our continual investment in human capital and technology enable us to deliver the most innovative and integrated solutions to our clients. We are a stable and growing company with a strong, supportive culture and plenty of career advancement opportunities. Over 4,000 people working across the United States embrace our core values of Accountability, Commitment, Excellence, Integrity and Teamwork (ACE-IT!). 
A comprehensive benefits package is available for full-time regular employees and includes Medical (HDHP) w/Pharmacy, Dental, Vision, Long Term Disability, Health Savings Account, Flexible Spending Account Options, Life Insurance, Accident Insurance, Critical Illness Insurance, Pre-paid Legal Insurance, Parking and Transit FSA accounts, 401K, ROTH 401K, and paid time off.
CorVel is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable.
#LI-Remote

Customer Service Representative I

<h3>Job Description</h3>
Job Description
Club Role - Customer Service Representative (CSR)
Here at Crunch Fitness, we strive to cultivate a culture of diversity, acceptance, empowerment, and fun. We are searching for energetic and charismatic individuals to join our team!
 
Job Summary
The Customer Service Representative (CSR) role ensures all members, guests, and prospective members receive top-notch customer service.
 
Duties &amp; Responsibilities
● Greet and check in all members, guests, and prospective members
● Answer phone calls in a polite and professional manner
● Inform prospective members about our membership options and current promotions
● Facilitate necessary updates to members’ accounts
● Ensure all retail items are fully stocked
● Operate the POS system and accept payments
● Assist in maintaining the neatness and cleanliness of the club
● Other duties as assigned
 
Compensation
● Part time employee
● Hourly rate
● Complimentary gym membership
 
Qualifications
● High school diploma or equivalent
● Customer service - 1 year (preferred)
● CPR/AED certification (preferred)
● Basic computer proficiency
● Professional attitude
● Upbeat and positive personality
● Efficient and effective communication skills
● Ability to multi-task and excel in a busy environment
 
Job Requirements
● Pass drug screening
● Background check
● Use of finger scan technology for recording time worked
● Not eligible to work remotely

Customer Service Representative

<h3>Job Description</h3>
Job DescriptionDescription:
GENERAL SUMMARY:
 
This is an hourly position in Manteno, IL that reports to the Customer Service Manager. The CSR will ensure excellent service standard &amp; maintain high customer satisfaction by acting as a liaison.
SCOPE OF JOB FUNCTION
<ul>
<li>Knowledge of product line, prices, transit times, &amp; customer agreements.</li>
<li>Receive, process, &amp; acknowledge customer order via EDI.</li>
<li>Review availability of stock &amp; shipping dates.</li>
<li>Take responsibility for service to assigned account &amp; understand requirements of each customer.</li>
<li>Maintain liaison with other departments for order completion &amp; shipment.</li>
<li>Resolve customer inquiries in a timely manner.</li>
<li>Provide excellent customer service &amp; build customer satisfaction.</li>
<li>Maintain sales order files by customer &amp; ship date.</li>
<li>Provide ongoing feedback to other departments &amp; management.</li>
<li>Establish &amp; maintain a positive working relationship with customer, warehouse team, sales representative, brokers, &amp; inner office departments.</li>
<li>Manage &amp; resolve customer complaints &amp; concerns.</li>
<li>Prepare &amp; request Return Authorazations as appropriate.</li>
<li>Process sample orders to be shipped to customers.</li>
<li>Assist with recall &amp; traceability exercises.</li>
<li>Prepare reports on weekly/daily basis.</li>
<li>Set up new customers in ROSS including credit check. Maintain the customer database, as necessary.</li>
<li>Set up &amp; assign brokers/markets in ROSS (tie them to the customer).</li>
<li>Process invoicing &amp; orders for all the dressing/soup production to COI.</li>
<li>Collections for our past due invoices.</li>
<li>Office supply ordering.</li>
<li>Collaborate with AR on sales order invoicing &amp; discrepancy investigation.</li>
<li>Other duties as assigned. </li>
</ul>
Requirements:
REQUIRED:
<ul>
<li>High School Diploma or equivalent.</li>
<li>3-5 years’ experience in customer service.</li>
<li>Excellent communication &amp; listening skills.</li>
<li>Time management skills with the ability to prioritize in a fast-paced environment.</li>
<li>Strong phone presence with a great attitude.</li>
<li>Computer literate (Microsoft Office Suite, ERP systems, &amp; EDI).</li>
<li>Detail oriented. </li>
<li>Ability to multi-task.</li>
<li>Must have great written &amp; verbal communication skills. </li>
</ul>
DESIRED:
<ul>
<li>A.A. Degree preferred.</li>
<li>Knowledge of general manufacturing environment &amp; practices. </li>
<li>Business Acumen.</li>
</ul>

<h3>Job Description</h3>
Job Description
Club Role - Customer Service Representative (CSR)
Here at Crunch Fitness, we strive to cultivate a culture of diversity, acceptance, empowerment, and fun. We are searching for energetic and charismatic individuals to join our team!
 
Job Summary
The Customer Service Representative (CSR) role ensures all members, guests, and prospective members receive top-notch customer service.
 
Duties &amp; Responsibilities
● Greet and check in all members, guests, and prospective members
● Answer phone calls in a polite and professional manner
● Inform prospective members about our membership options and current promotions
● Facilitate necessary updates to members’ accounts
● Ensure all retail items are fully stocked
● Operate the POS system and accept payments
● Assist in maintaining the neatness and cleanliness of the club
● Other duties as assigned
 
Compensation
● Part time employee
● $11.00 per hour
● Complimentary gym membership
 
Qualifications
● High school diploma or equivalent
● Customer service - 1 year (preferred)
● CPR/AED certification (preferred)
● Basic computer proficiency
● Professional attitude
● Upbeat and positive personality
● Efficient and effective communication skills
● Ability to multi-task and excel in a busy environment
 
Job Requirements
● Pass drug screening
● Background check
● Use of finger scan technology for recording time worked
● Not eligible to work remotely

<h3>Job Description</h3>
Job Description
ABOUT YESSIO
With offices in Sandy UT, you have the ability to be remote! We can hire remotely throughout the state of Utah, including Price, Logan, Cedar City, St. George, Provo, and Salt Lake City. Yessio, LLC is a family owned business established in 2011. Our clients rely on us to provide excellent service. Yessio is a leading provider of customer sales and professional services. We are committed to bring operational and service excellence to every contact with our customers.
Position Overview
This position handles the customer service inquiries and verifying of account information via telephone or email correspondence. Increasing and maintaining high customer satisfaction key in this role. You will also be verifying bank account and employment information so accuracy and attention to detail are attributes we are looking for.
At Yessio you'll experience:
<ul>
<li>Paid training</li>
<li>Personal recognition for a job well done</li>
<li>Performance based incentives</li>
<li>Monthly bonuses</li>
<li>Family owned business that treats employees like family</li>
<li>Company barbeques</li>
<li>Monthly team motivation contests</li>
<li>Spacious work area and desks</li>
<li>Weekly coaching sessions</li>
<li>Employee referral bonus program</li>
<li>A stable employer</li>
<li>Office located across from 7800 S. Trax station</li>
<li>Medical insurance</li>
<li>Dental plans</li>
<li>Company paid holidays</li>
<li>Paid time off (PTO) which is earned starting on your 1st day</li>
</ul>
Job Responsibilities
<ul>
<li>Perform inbound and outbound calls</li>
<li>Educate and build rapport with customers</li>
<li>Consult with customers to answer customer inquiries</li>
<li>Help setup customer accounts and verify banking and employment information</li>
<li>Process customer payments</li>
<li>Excellent service while achieving quality results</li>
</ul>
Required Knowledge, Skills and/or Abilities
<ul>
<li>High School Diploma or GED</li>
<li>Fluent in English</li>
<li>Good communication skills</li>
<li>Cheerful attitude</li>
<li>Ability to learn new skills</li>
<li>Generally computer savvy</li>
<li>Self-motivated to improve skills and add value</li>
<li>Good attendance and punctuality</li>
<li>Basic mathematical skills</li>
</ul>
Schedule and Hours
<ul>
<li>Flexible work schedules.</li>
<li>Call Center Hours: Monday Friday from 7:00 am 6:00 pm and rotating every other Saturday 8:00 am 2:00 pm.</li>
<li>Hiring full-time and part-time positions</li>
</ul>

<h3>Job Description</h3>
Job DescriptionGPS is hiring Full-time Customer Service Representatives for a waste management company in Gaston, SC!Why Apply:
<ul>
<li>$17.00/hr - $19.00/hr depending on experience </li>
<li>1st Shift: 8:00 AM – 5:00 PM, Mon-Fri</li>
<li>Temp-to-Hire Opportunity </li>
<li>Benefits after hire:
<ul>
<li>Health, Dental, and Vision insurance </li>
<li>Accrued Paid Time Off</li>
<li>Family-oriented environment</li>
<li>Opportunity to learn new skills</li>
</ul>
</li>
</ul>
What you will do:
<ul>
<li>Assist residential customers with new account setup.</li>
<li>Answer phones, direct calls, and greet visitors.</li>
<li>Resolve discrepancies and customer complaints. </li>
<li>Process credit card transactions over the phone.</li>
<li>Assist with filing, faxing, and other clerical duties.</li>
</ul>
What you will need:
<ul>
<li>Prior Waste Management experience is a plus.</li>
<li>Stable work history.</li>
<li>Positive attitude with problem-solving skills.</li>
<li>Proficient computer operation skills.</li>
<li>Experience with Google Worksheets and Microsoft Office. </li>
</ul>
Drug-free workplace; criminal background check required. EOE

<h3>Job Description</h3>
Job Description
We’re looking for an enthusiastic, highly motivated customer service representative to provide an excellent experience to our customers. Job seekers should have a background in service and exceptional communication, listening, and problem-solving skills. If you love interacting with people and you’re interested in new opportunities, career growth, and a positive, fast-paced work environment, we want to hear from you!
 
Competitive Salary
 
Great Benefits Package
 
Responsibilities:
<ul>
<li>Answer incoming calls on product and service questions, customer complaints, and general customer inquiries</li>
<li>Find patterns in customer complaints and bring them to the team for improvement</li>
<li>Utilize scripts to handle difficult customer situations and bring them higher up, if necessary</li>
<li>Keep track of customer accounts and make updates with new account information as necessary</li>
<li>Make sure each customer’s complaint is addressed with care and precision to achieve full customer satisfaction</li>
</ul>
Candidate must be able to perform a variety of general office duties, including, but not limited to: 
<ul>
<li>Answering telephones</li>
<li>Respond to customer-facing requests</li>
<li>Record and distribute messages</li>
<li>Take payments</li>
<li>File and maintain customer records</li>
<li>Operate a personal computer for the purpose of data entry, word processing, spreadsheets, email, and the Internet</li>
</ul>
Qualifications:
<ul>
<li>Must have graduated high school, received a G.E.D. or equivalent</li>
<li>Strong knowledge of customer interface and interaction</li>
<li>Must possess exemplary interpersonal skills, communication skills, and active listening skills</li>
</ul>
About Company 
North Carolina Farm Bureau Federation was formed in 1936 as a non-profit general farm organization to serve farmers and provide a unified voice for the interests and needs of the farming community. Today, North Carolina Farm Bureau serves as an advocate for our members at the local, state, national, and international levels – providing educational, economic, public affairs, marketing, and various other services to our members. Over the years, North Carolina Farm Bureau Federation has grown into the largest general farm organization in the state with more than 500,000 member families, yet we remain true to our grassroots heritage and steadfast in our mission to advocate for farm and rural families.

<h3>Job Description</h3>
Job Description
We are looking for an Customer Service Representative to join our Brown Family! You will be the first point of contact for our customers. Your responsibility is to secure appointments and perform administrative functions to drive our company's success!
Brown Foundation Repair wrote the book on foundation repair. We specialize in quality installation and affordable services, including residential foundation repair, crawl space encapsulation, drainage, and more home services to help families live better.
What is it like working at Brown Foundation Repair?
Our office is cozy and welcoming. We are in the construction industry and except for our administrative staff, most of our team members work in the field. You will be an important team member working closely with the Office Manager and helping our office succeed!
Why join our Brown Family?
<ul> 
<li>Career development and advancement opportunities</li>
 
<li>Paid time off (vacation and sick time)</li>
 
<li>Holiday pay</li>
 
<li>Medical, dental, vision, and life insurance</li>
 
<li>Tuition reimbursement</li>
 
<li>Casual dress code (you can wear jeans to work</li>
 </ul>
What are the responsibilities?
<ul> 
<li>Answer and screen incoming phone calls</li>
 
<li>Schedule service appointments</li>
 
<li>Create/update records ensuring the accuracy and validity of information</li>
 
<li>Maintain up-to-date knowledge of services</li>
 
<li>Perform other clerical duties such as filing and faxing</li>
 </ul>
What are the requirements?
<ul> 
<li>Proven experience as an office assistant, receptionist, dispatcher, or another relevant administrative role</li>
 
<li>Customer service oriented</li>
 
<li>Excellent written and verbal communication skills</li>
 
<li>Excellent organizational and time management skills</li>
 
<li>Analytical abilities and aptitude in problem-solving</li>
 
<li>Working knowledge of office equipment</li>
 
<li>Proficiency in MS Office</li>
 
<li>Must pass a pre-employment drug test and background check</li>
</ul>
Offered compensation:
$14/hr - $16/hr
Experience and License Requirements
<ul> 
<li>Customer Service</li>
 
<li>Microsoft Office</li>
 
<li>Phones</li>
 
<li>Scheduling</li>
</ul>
<ul> </ul>

<h3>Job Description</h3>
Job Description
Hertz Rent a Car is looking for hardworking, fun, energetic individuals to join our team! 
We are looking to develop a long-term employee who, not only wants to be successful but is also looking for advancement opportunities. Included with our extremely competitive pay as well as a no cap commission pay, we also offer all full time employees an extensive benefits package including; health, dental, vision, 401K (after 1 year), health and child care flexible spending, life insurance, long and short term disability and paid vacation after 6 months. 
As a customer sales associate you will receive extensive sales training and coaching ensuring you’re extremely knowledgeable in our product and are able to increase your sales monthly. Sales experience, though not required, is helpful. Must be 18 years of age, a high school diploma or GED is required. 
 #hc130104

<h3>Job Description</h3>
Job Description
Club Role - Customer Service Representative (CSR) Morning shifts
Here at Crunch Fitness, we strive to cultivate a culture of diversity, acceptance, empowerment, and fun. We are searching for energetic and charismatic individuals to join our team!
 
Job Summary
The Customer Service Representative (CSR) role ensures all members, guests, and prospective members receive top-notch customer service.
 
Duties &amp; Responsibilities
● Greet and check in all members, guests, and prospective members
● Answer phone calls in a polite and professional manner
● Inform prospective members about our membership options and current promotions
● Facilitate necessary updates to members’ accounts
● Ensure all retail items are fully stocked
● Operate the POS system and accept payments
● Assist in maintaining the neatness and cleanliness of the club
● Other duties as assigned
 
Compensation
● Part time employee
● Hourly
● Complimentary gym membership
 
Qualifications
● High school diploma or equivalent
● Customer service - 1 year (preferred)
● CPR/AED certification (preferred)
● Basic computer proficiency
● Professional attitude
● Upbeat and positive personality
● Efficient and effective communication skills
● Ability to multi-task and excel in a busy environment
 
Job Requirements
● Pass drug screening
● Background check
● Use of finger scan technology for recording time worked
● Not eligible to work remotely

138,504 customer service representative Jobs