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<h3>Job Description</h3>
Job Description
 
Join the Wright Insurance Agency LLC- American Family in Westby, WI! As a Customer Service Representative you will be responsible for answering questions and discussing product offerings with potential and existing clients to help meet their unique needs. You'll coordinate your own daily sales activity, complete personal insurance reviews, figure and present quotes, and submit changes on existing policies.
We are a hometown agency serving the greater Westby/Viroqua area. We are not a corporate call center. You will get to know your customers and they will get to know and appreciate you! (Just check out our customer reviews on Google!)
 
 Benefits
Annual Base Salary + Commission + Bonus Opportunities
Paid Time Off (PTO)
Tuition Reimbursement
Career Growth Opportunities
Retirement Plan
 Responsibilities 
Sales and Consultation: Identify and pursue sales opportunities, providing thorough consultations tailored to each client's needs. This is the primary role of this position.
Cross-Selling: Enhance clients' coverage by identifying additional insurance opportunities that benefit them.
Policy Management: Accurately process new policies and manage policy changes and renewals.
Customer Service: Address inquiries, resolve concerns promptly, and review coverage proactively to ensure clients are well-protected.
Provide personalized, professional customer service experiences while building trust and developing strong customer relationships.
Respond to customer inquiries regarding coverages, billing, claims, or products by following established agency processes and procedures.
Processes changes to existing accounts and policies.
Schedules appointments with existing or prospective clients
Performs daily administrative functions to assist the agency owner and other team members as needed.
 
 Requirements 
High school diploma or equivalent
Valid driver's license
Demonstrated customer service experience, 2 years of experience
Effective communication skills
Experience with PC software applications (Microsoft Office Suites, Internet Explorer/Edge.)
Solid knowledge and understanding of basic mathematical skills.
WI Property and Casualty insurance license or the ability to obtain licensing within 30 days of employment. We will reimburse the cost of licensing classes/tests after 6 months of employment.

Customer Service Representative

<h3>Job Description</h3>
Job Description
 Customer Service Representative Requirements
<ul>
<li>Minimum of 1 year of experience in customer service in a high volume, fast-paced environment (preferred)</li>
<li>You are passionate about customers/clients and are fulfilled by finding solutions in real-time over the phone, or communicating via email</li>
<li>You can work in a fast-paced environment where multitasking and organization skills are required</li>
<li>You pay attention to detail and have strong problem solving and decision-making skills</li>
<li>You are a team player who is self- motivated, has a sense of urgency, and looks for process improvement</li>
<li>You demonstrate integrity, exhibit team spirit and enthusiasm, and establish trust and credibility</li>
<li>You have strong interpersonal, and communication skills</li>
<li>You have an interest in working with a hybrid model both on site and remote.</li>
</ul>
Company Benefits
<ul>
<li>Long-term opportunity with a great chance of being hired permanently</li>
<li>Incredible company culture with great growth opportunities</li>
<li>Non-sales</li>
</ul>
Customer Service Representative Job Description Our client is seeking individuals to join their team as a Customer Service Representative. As a Customer Service Representative, you will be responsible for handling customer service and support calls as well as data entry. Daily, this role will require you to:
<ul>
<li>Answer customer service phone calls and emails, and either resolve the issue or escalate the call to the next level.</li>
<li>Document records of customer interactions, transactions, and inquiries.</li>
<li>Provide resolution to any complaints and escalate, as necessary.</li>
<li>Refer unresolved customer issues to designated departments for further investigation.</li>
<li>Enter new customers in multiple software systems using submitted account paperwork.</li>
<li>Enter consumer refunds in a timely and accurate fashion.</li>
<li>Enter and track customer hardware service requests (RMA’s).</li>
</ul>
Hybrid after Training
<ul>
<li>3 days in the office </li>
<li>Monday &amp; Friday from home</li>
<li>Tuesday-Thursday onsite in Malvern, PA</li>
</ul>
#LI-KV1 #Rapidhire
#RapidHire #LI-KV1 #ZR 
Company DescriptionHeadquartered in Annapolis, Maryland, Tential offers three models for unlimited possibilities: IT Professional Services, IT Workforce Solutions, and Recruitment Process Outsourcing for service roles. We come through when it counts, guiding resource strategies from discovery to delivery with speed and confidence. 
<h3>Company Description</h3>
Headquartered in Annapolis, Maryland, Tential offers three models for unlimited possibilities: IT Professional Services, IT Workforce Solutions, and Recruitment Process Outsourcing for service roles. We come through when it counts, guiding resource strategies from discovery to delivery with speed and confidence.

<h3>Job Description</h3>
Job Description
Welcome to Hupp Family Financial Inc, where we believe in the power of personalized and exceptional customer service. As a fresh recruit in our team, we invite you to join us as a Customer Service Representative at our welcoming office in North Aurora, Illinois. Embrace the chance to create meaningful interactions with clients while developing bonds rooted in trust and reliability. With no remote work, you will become part of an energetic and supportive environment where you are valued not just for your skills but as an essential member of our family. We invite you to embark on a journey that promises growth, positive experiences, and a unique opportunity to contribute to a thriving financial services company that prioritizes transparent and honest communications. Your journey with us will be one filled with optimism and potential.
 Benefits
Annual Base Salary Based on Experience
Paid Time Off (PTO)
Health Insurance
Evenings Off
Mon-Fri Schedule
Career Growth Opportunities
 Responsibilities 
Engage with clients to understand their financial goals and needs, ensuring a comprehensive service experience.
Address client inquiries with clarity, accuracy, and a positive attitude to enhance overall satisfaction.
Efficiently manage client records and maintain detailed documentation of interactions and transactions.
Collaborate with the finance team to support clients effectively and ensure seamless service delivery.
Participate in ongoing training and development to enhance service skills and product knowledge.
Assist in the resolution of client complaints and issues in a timely and professional manner.
 Requirements 
Experience: Previous experience in customer service or a related role is preferred.
Communication: Strong verbal and written communication skills are essential.
Problem-Solving: Ability to think on your feet and resolve client issues efficiently.
Interpersonal Skills: Must be friendly, empathetic, and capable of building rapport with clients.
Tech Proficiency: Comfort with computer systems, CRM tools, and the ability to learn new software quickly.
Availability: Must be able to work in-office at our North Aurora, Illinois location.
Team Player: Ability to work collaboratively within a team and contribute to a positive work environment.

<h3>Job Description</h3>
Job Description
Description
Handling inbound calls from providers checking eligibility and/or claim status for members.
Call center environment taking inbound and outbound calls
Respond to both standard and more difficult customer inquiries regarding various products and services via the phone or email in an easy to understand manner
Research customer inquiries and follow up with customers as needed via email or outbound phone calls
Ability to troubleshoot basic website errors/question
Assisting customers with payments and payment related questions, policy changes, explaining coverages and rate changes, etc.
Respond formally to correspondence, either verbally or in writing, utilizing all reference material necessary to provide an informed response to the customer
Request additional/missing information from the customer via written or verbal communication
Document client issues and escalate issues to appropriate parties to resolve
Ability to troubleshoot basic website errors/question
Assist with L&amp;H or P&amp;C insurance policy questions
Ability and flexibility of working a scheduled day
Assisting customers with payments and payment related questions, policy changes, explaining coverages and rate changes, etc.
Skills
Customer service, call center, insurance, health insurance, Customer support
Top Skills Details
Customer service,call center,insurance,health insurance
Additional Skills &amp; Qualifications
Must:
1+ year of customer service experience
High School Diploma or GED
Nice to have:
Any call center experience
Any previous insurance experience
Bank Customer service experience
Experience Level
Entry Level
Pay and Benefits
The pay range for this position is $17.31 - $17.31/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
 • Medical, dental &amp; vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life &amp; AD&amp;D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Austin,TX.
Application Deadline
This position is anticipated to close on Aug 25, 2025.
h4&gt;About TEKsystems: 
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. 
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

<h3>Job Description</h3>
Job Description 
Starting Salary $ 41,355
This is not a remote position.
OVERVIEW:
Looking for a better work-life balance? Join an amazing organization that puts Veterans first for an amazing career. The Veterans Canteen Service (VCS) at the Jefferson Barracks VA Medical Center in St. Louis, MO, is seeking a Customer Service Representative.
As a Customer Service Representative, you will be responsible for operating and monitoring the Special Order 800 Service call center. Ensuring the accuracy and integrity of the program, while at the same time providing the highest level of customer service. Will receive orders for products from VCS customers nationwide. The position holds the responsibility for ensuring that product orders placed over the VCS 800 phone number are accurately entered into RMS. Responsible for verifying and gathering information from VCS customers and notifying service centers of the customers. Responsible for the accurate billing of customers and processing payments via credit card or payroll deduction transactions. Answers Employee Payroll Deduction (EPD) inquiries. 
The incumbent works under the general supervision of the Call Center Supervisor, who, in consultation with the Chief Services Officer, defines objectives, priorities, and deadlines. Completed work is reviewed in terms of technical soundness, appropriateness, and overall effectiveness in meeting the goals of the Special Order 800 Program. Of paramount importance is receiving and processing special orders from the 800 call in line for our customers in a timely, professional manner, and ensuring tire orders are processed as promised in the time frames established by the vendors. 
VCS offers competitive benefits, including:
<ul>
<li>Child Care Subsidy Program</li>
<li>Public Transportation Benefits (Bus Pass)</li>
<li>Annual Cost of Living Pay Increases</li>
<li>Major Medical, Dental, Vision Insurance &amp; Life Insurance</li>
<li>Vacation &amp; Sick Leave to include 11 (paid) Federal Holidays</li>
<li>Company Contribution to Retirement Savings Plan</li>
<li>Visit us at <a href="https://www.vacanteen.va.gov/" target="_blank">https://www.vacanteen.va.gov/</a> for more information about the Veterans Canteen Service</li>
</ul>
Qualification Requirements:
A current, valid REAL ID is required to work at Veterans Canteen Service. 
1-2 years of experience with knowledge of office automation equipment/functions, computers, copiers, scanners, Microsoft Office (including Excel and Word) etc.
Experienced in operating computer systems such as Microsoft Excel and Word
Possesses effective communication skills
Must be able to multitask and work effectively to meet deadlines

<h3>Job Description</h3>
Job DescriptionJob Description: 
Isaac Heating &amp; Air Conditioning is seeking Customer Service Representatives for their Rochester, NY, location. The customer service representative plays a crucial role in the organization by directly interacting with customers, ensuring exceptional customer service, and fostering positive interactions with all callers. 
This position will be IN-PERSON. This position would be ideal for a flexible individual who communicates clearly and concisely with high attention to detail. Summary: 
For over 75 years, Isaac Heating and Air Conditioning has worked diligently to meet the changing heating and air conditioning needs of homeowners and businesses in Upstate and Central New York. Isaac is one of the nation's largest privately held HVAC/R contractors and services over 35,000 clients a year. Creating an enjoyable experience met with anticipation results in an environment where our team, clients, and community can comfortably grow, prosper, succeed, and improve their quality of life. Isaac partners with leading HVAC and plumbing companies throughout the United States, providing the support and resources of a large national company.
  
Responsibilities: 
<ul>
<li>Answer or make calls to clients to learn about and address their needs, concerns, or other questions about products or services.</li>
<li>Respond efficiently and accurately, engaging in active listening to callers to provide assistance while helping them feel supported and valued.</li>
<li>Schedule or update appointments in the computer system.</li>
<li>Document clear and concise notes in clients’ profiles in order to communicate precisely to the technicians and technical leadership team.</li>
<li>Understand and strive to meet Contact Center metrics while providing excellent customer service.   </li>
</ul>
Job Qualifications:
<ul>
<li>High school diploma or equivalent required</li>
<li>At least 1 year of customer service experience required</li>
<li>Call center experience preferred   </li>
</ul>
Competencies: 
<ul>
<li>Strong multitasking abilities</li>
<li>Excellent written, verbal, and active listening skills</li>
<li>Strong administrative skills</li>
<li>Strong organizational skills</li>
<li>Ability to work individually and as part of a team</li>
<li>Problem-solving skills   </li>
</ul>
What can we offer you?
<ul>
<li>Opportunities for Advancement within a Growing Organization </li>
<li>Paid Time Off</li>
<li>Medical, Dental, and Vision insurance</li>
<li>Company-provided training   </li>
</ul>
The starting hourly base wage for this position is $19.00 to $23.00. This is the range of the base pay only, it does not include other components that make up the total compensation package of the position. If offered a position, your total compensation package will be determined by experience, location, skills, and/or education, which may result in a total compensation package that falls outside of the provided range. 
Isaac Heating &amp; Air Conditioning (subsidiaries and affiliates) is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy, or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state, or local law.

<h3>Job Description</h3>
Job DescriptionClient Services CoordinatorJob Description
The Administrative Coordinator is responsible for utilizing the proprietary system to update all information pertaining to client subscriber information. This includes updating billing information, geographical data, and more. The role requires prioritizing tasks and maintaining a strong attention to detail.
Responsibilities
<ul>
<li>Perform basic math calculations to update subscriber information.</li>
<li>Conduct data entry with excellent typing skills and attention to detail.</li>
<li>Respond to emails from over 50 different magazine publishers.</li>
<li>Work in a fast-paced environment where priorities and assignments change as needed.</li>
</ul>
Essential Skills
<ul>
<li>Proficiency in data entry and basic math.</li>
<li>Strong knowledge of Microsoft Office, including MS Outlook.</li>
<li>Excellent customer service and administrative assistance skills.</li>
<li>2+ years of administrative experience.</li>
</ul>
Additional Skills &amp; Qualifications
<ul>
<li>Ability to adapt to changing priorities and tasks.</li>
</ul>
Work Environment
The position operates in a cubicle setting with a team of approximately 15 coordinators. The work schedule is Monday through Friday, with options for an 8:30 AM to 5:00 PM shift with a 30-minute lunch, or an 8:30 AM to 5:30 PM shift with a 1-hour lunch.
Pay and Benefits
The pay range for this position is $17.00 - $20.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
 • Medical, dental &amp; vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life &amp; AD&amp;D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Congers,NY.
Application Deadline
This position is anticipated to close on Aug 22, 2025.
About Aston Carter:
Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email <a href="mailto:astoncarteraccommodation@astoncarter.com" target="_blank">astoncarteraccommodation@astoncarter.com</a> for other accommodation options.

<h3>Job Description</h3>
Job Description
Customer Service Representative - Dublin, GA
Pay rate: 14/hr
Shifts: Day Shift
Overview We are seeking a dedicated and enthusiastic Customer Service Representative to join our dynamic team. This role is essential in providing exceptional customer support and ensuring client satisfaction. The ideal candidate will possess strong communication skills, a friendly demeanor, and the ability to handle various customer inquiries efficiently. Multilingual abilities are a plus, as we aim to serve a diverse clientele.
Responsibilities
<ul>
<li>Respond to customer inquiries via phone, email, and chat in a timely and professional manner.</li>
<li>Provide accurate information regarding products and services to enhance customer experience.</li>
<li>Assist customers with order processing, returns, and troubleshooting issues.</li>
<li>Maintain detailed records of customer interactions through data entry in our systems.</li>
<li>Conduct outbound calls for follow-ups and customer satisfaction surveys.</li>
<li>Collaborate with team members to resolve complex issues and improve service delivery.</li>
<li>Uphold company standards for phone etiquette and professionalism during all interactions.</li>
<li>Handle cash transactions accurately when required, ensuring proper cash handling procedures are followed.</li>
</ul>
Experience
<ul>
<li>Proven experience in customer service or client services roles is preferred.</li>
<li>Familiarity with call center operations is an advantage.</li>
<li>Proficiency in Microsoft Office Suite and general computer skills is essential.</li>
<li>Strong typing skills with attention to detail for accurate data entry.</li>
<li>Excellent communication skills in English; bilingual or multilingual candidates are highly encouraged to apply.</li>
<li>Sales experience is a plus, demonstrating the ability to upsell products or services effectively.</li>
<li>Analytical skills to assess customer needs and provide tailored solutions. Join us in delivering outstanding service that makes a difference!</li>
</ul>

<h3>Job Description</h3>
Job Description
 Join Us at Sexton Roofing &amp; Siding! &nbsp;
Sexton Roofing &amp; Siding seeks an enthusiastic and committed Client Care Representative to join our vibrant team and represent our company. In this capacity, you will be crucial in maintaining efficient office operations and offering vital support for our home improvement initiatives. If you aspire to achieve great things, excel in a dynamic setting, and have a profound wish to grow with a company, we want to hear from you! &nbsp;
Key Responsibilities: &nbsp;
 Client Interaction: &nbsp;
<ul>
<li>
Handle incoming client calls promptly and professionally, creating a positive first impression.&nbsp;&nbsp;
</li>
</ul>
<ul>
<li>
Prioritize client satisfaction in every interaction—phone, email, or in person.&nbsp;
</li>
</ul>
<ul>
<li>
Maintain a personable, uplifting presence enhancing team morale.&nbsp;&nbsp;
</li>
</ul>
<ul>
<li>
Answer calls promptly with the company greeting and dispatch service requests efficiently to ensure client satisfaction.&nbsp;
</li>
</ul>
<ul>
<li>
Manage the dispatch board to optimize field productivity while maintaining a high standard of client service.&nbsp;
</li>
</ul>
 Office Management: &nbsp;
<ul>
<li>
Greet clients and visitors warmly, answer phones, and handle general inquiries to maintain a welcoming office atmosphere. &nbsp;
</li>
</ul>
<ul>
<li>
Keep office operations organized—manage supplies, track KPIs, and support onboarding.&nbsp;
</li>
</ul>
Team &amp; Personal Development&nbsp;
<ul>
<li>
Team Training: Assist in coordinating continuing education for our team members &nbsp;
</li>
</ul>
<ul>
<li>
Personal Growth: Take ownership of your own personal development plan. &nbsp;
</li>
</ul>
 Production &amp; Documentation: &nbsp;
<ul>
<li>
Create and maintain project-related documents, contracts, and invoices, organizing both digital and physical files for easy access. &nbsp;
</li>
</ul>
<ul>
<li>
Support production to keep projects flowing through the queue and clients informed. &nbsp;
</li>
</ul>
 Communication: &nbsp;
<ul>
<li>
Draft and proof emails, letters, and other communications intended for clients, vendors, and internal team members. &nbsp;
</li>
</ul>
<ul>
<li>
Ensure clear communication between office staff, field teams, management and clients. &nbsp;
</li>
</ul>
 Scheduling &amp; Compliance: &nbsp;
<ul>
<li>
Communication with clients to schedule projects, appointments, and site visits, collaborating with production to keep clients informed. &nbsp;
</li>
</ul>
<ul>
<li>
Assist in ensuring compliance with health and safety regulations, maintaining up-to-date safety documentation. &nbsp;
</li>
</ul>
What we’re looking for:&nbsp;
<ul>
<li>
1+ year of admin, office, or client service experience (construction or roofing industry is a plus) &nbsp;
</li>
</ul>
<ul>
<li>
Excellent communication and interpersonal skills. &nbsp;
</li>
</ul>
<ul>
<li>
Stellar organizational and multitasking abilities. &nbsp;
</li>
</ul>
<ul>
<li>
Proficiency in Microsoft Office Suite (Word, Excel, Outlook). &nbsp;
</li>
</ul>
<ul>
<li>
A friendly, solutions-oriented mindset and strong attention to detail&nbsp;
</li>
</ul>
 Job Requirements: &nbsp;
Full Time, in office location, Western Massachusetts &nbsp;
Pay range: starting salary $20 / hour &nbsp;
Why Work for Sexton Roofing &amp; Siding? &nbsp;
At Sexton Roofing &amp; Siding, we’re on a mission to change how people see roofing—one roof at a time. We believe in always doing the right thing and building genuine connections in our community. We’re proud to invest in our team with training, resources, and support to help you grow both personally and professionally. Here, you’ll be trusted to take ownership, communicate openly, and be part of a culture that truly values continuous improvement.&nbsp;
Join us, and you'll be part of a vibrant team where your contributions are recognized, and your growth is encouraged. Together, we can achieve greatness and make a meaningful impact on the lives of those we serve. &nbsp;
 Ready to join our team? Apply now and start your career with Sexton Roofing &amp; Siding! &nbsp;

<h3>Job Description</h3>
Job Description
Join Nicole Hupp &amp; Associates, a company renowned for its exceptional customer service and commitment to excellence. Situated in the vibrant city of Naperville, Illinois, we are seeking a dedicated Customer Service Representative to become an integral part of our team. With a positive and inviting work environment, we believe in fostering growth, professional development, and a sense of belonging among our employees. As a Customer Service Representative, you will play a crucial role in ensuring our clients receive outstanding service and prompt support. You will be the friendly and knowledgeable voice assisting clients with their inquiries, addressing concerns, and providing solutions, while maintaining strong client relationships. If you're enthusiastic about delivering unparalleled customer service and eager to contribute to a company that values its team members, Nicole Hupp &amp; Associates is the perfect place for you to thrive. Apply now to join our inviting community!
 Benefits
Annual Base Salary Based on Experience
Mon-Fri Schedule
Evenings Off
Paid Time Off (PTO)
Career Growth Opportunities
Flexible Schedule
 Responsibilities 
Customer Interaction: Engage with clients to address inquiries and resolve any issues efficiently.
Problem Solving: Provide solutions to customer problems with empathy and professionalism.
Product Knowledge: Stay informed about company products and services to aid customers effectively.
Feedback Handling: Collect and escalate customer feedback for product and service improvements.
Detail Management: Maintain accurate records of customer interactions and transactions.
Relationship Building: Cultivate strong customer relationships to ensure loyalty and satisfaction.
Team Collaboration: Work collaboratively with colleagues to improve service delivery.
 Requirements 
Experience: Proven experience in customer service or a similar role is highly desirable.
Technical Skills: Proficiency in using customer management systems and Microsoft Office Suite.
Communication: Excellent verbal and written communication skills.
Problem-Solving: Strong ability to resolve issues efficiently and empathetically.
Teamwork: Ability to work collaboratively within a team.
Organization: Exceptional organizational skills with attention to detail.
Availability: Open to work from our Naperville, Illinois office with no remote work option.
Attitude: Positive attitude and a genuine desire to assist customers to the best of your ability.

81,800 customer service representative Jobs