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<h3>Job Description</h3>
Job DescriptionDescription:
As a credit union Teller, the responsibilities include processing member transactions, overseeing cash withdrawals and check deposits. 
· Support member engagement by processing teller transactions and making appropriate introductions to member service representatives.
· Complete operational activities while minimizing risks under established policies.
· Perform routine transactional, operational, and member service support tasks efficiently through knowledge of credit union procedures and products, as well as partners across the organization.
· Receive directions from managers and exercises judgment within defined policies and procedures
· Escalate questions and issues to more experienced roles
· Interact with members and individuals to demonstrate care, build relationships, and complete requested transactions
Requirements:
Required Qualifications
· 6+ months’ experience interacting with customer/members, or equivalent demonstrated through work experience, or training.
· Member service focus with experience handling complex transactions across multiple systems
· Experience working with others on a team to meet member needs
· Cash handling experience
· Ability to follow policies, procedures, and regulations
· Ability to identify potential fraud/risky accounts and take appropriate action to prevent loss
· Well organized, independent and able to prioritize in a fast-paced environment
· Ability to exercise judgment, raise questions to management, and adhere to policy guidelines
· Proficient with proactively sourcing, acquiring, building, and maintaining relationships with members and colleagues 
· High School graduate or equivalent
Work Environment
· Office setting with standard working hours
· Ability to work a schedule that includes most Saturdays

Teller

<h3>Job Description</h3>
Job DescriptionDescription:
 
General Responsibilities
Responsible for performing a variety of duties to support the paying and receiving function of the community office; coordinating work within the unit or department, as well as with other departments and units; reporting pertinent information to the immediate supervisor; responding to inquiries or requests for information; complying with regulatory requirements. May be responsible for regularly securing and exiting the bank alone after daylight hours, depending on the individual branch schedule.
Essential Duties
Regular attendance is required and will vary by position. For your specific schedule and hours, please discuss with your supervisor or division head. These hours are determined at the beginning of the year by your supervisor and are submitted to HR on the Budgeted Hours report. Based on need, the Bank does reserve the right to adapt at any point.
Performs a variety of duties to support the paying and receiving function of the community office of which the following are illustrative:
Accepts deposits of various account types.
Cashes checks within approved authority and operating policy.
Accepts utility bill payments as appropriate.
Sells Cashiers Checks, Money Orders, Certified Checks, etc.
Accepts loan payments, safe deposit box rent, and other related payments.
Processes night deposits and mail deposits.
Opens new accounts.
Prepares and ships money to Federal Reserve.
Balances vault cash each day for the office.
Greets and serves customers in a friendly and courteous manner.
Maintains an awareness of new business opportunities with customers; actively refers customers to appropriate customer service personnel.
Maintains an approved level of cash; turns in excess and mutilated cash.
Prepares daily settlement and proof of cash transactions; balances cash drawer accurately and efficiently on a daily basis.
Images own work to go to the Operations Department.
Maintains supplies and an awareness of Teller supply inventory control.
Participates with the Community Office in the Bank’s business development program; takes opportunities to communicate product and service information to potential customers and refers those customers to the proper sales personnel.
Coordinates specific work tasks with other personnel within the unit or department as well as with other units and departments in order to ensure the smooth and efficient flow of information.
Reports pertinent information to the immediate supervisor as requested, or according to an established schedule; compiles information as necessary or as directed and provides data to appropriate bank personnel.
Responds to inquiries relating to his/her particular area, or to requests from customers, other bank personnel, etc., within given time frames and within established policy.
Cooperates with, participates in, and supports the bank's compliance with all regulatory requirements, e.g., Community Reinvestment Act (CRA), Equal Credit Opportunity Act, etc.
Assists in answering the telephone.
Ancillary Duties
May be required, on occasion, to provide safe deposit box services to customers.
May be required to provide support in non-paying and receiving activities, e.g., new accounts, loans, ordering/shipping currency, etc.
May be required to balance and/or service ATM machines.
May be required to perform CSR/Head Teller duties in their absence.
Performs other related duties as assigned or directed.
Job Location
First floor, community office(s)
Equipment/Machines
1. ATM
2. Imager
3. Telephone
4. Coin Machine
5. Calculator
6. Combination Lock
7. Copy Machine
8. Check Cutter
9. Computer keyboard
10. Office doors and security equipment
11.Currency Verifier
12. PC
13. Typewriter
14. Fax Machine
15. Cash Advance Machine
16. Drive Thru Window
Requirements:
Education/Training: A high school diploma or equivalent with an emphasis in a business or accounting curriculum.
Skill(s): Moderate reading, writing, and grammar skills; proficient analytical and mathematics skills; proficient communicative and interpersonal relations skills; proficient eye-hand coordination; ability to operate various office machines; ability to lift approximately fifty (50) lbs. of coin. Ability to travel to all locations within the footprint of the bank.

<h3>Job Description</h3>
Job DescriptionDescription:
Are you looking for a rewarding career with an organization that puts people first? Credit Union of Georgia is looking for a talented Teller to help our growing Johnson Ferry branch.
 
Our tellers provide exceptional member service including efficient and accurate transaction processing including but not limited to deposits, withdrawals, cash advances, loan payments, transfers and check cashing with quality member service.
 
Responsibilities
<ul>
<li>Responsible for upholding Credit Union of Georgia brand standards including following all of the steps of our unique member experience and to Engage, Ask, Solve and Excite and deliver top level member service.</li>
<li>Responsible for efficient and accurate transaction processing, answering member questions concerning Credit Union services and direct members to appropriate department for specific information and service.</li>
<li>Receive and process member financial transactions, including deposits, withdrawals and loan payments, re-pin debit cards; sell money orders and gift cards to members; transfer amounts from member accounts as directed.</li>
<li>Post transactions to member accounts and maintain member records with minimal errors as defined in the Teller Standards.</li>
<li>Balance cash drawer and complete daily transactions with minimal errors as defined in the Teller Standards.</li>
<li>Perform a variety of miscellaneous tasks including scanning checks and teller work, filing, computer input, assisting members as needed with the Coin Sorter, or answering the telephone.</li>
<li>Upsell products and services of the Credit Union</li>
<li>Other duties as assigned.</li>
<li>Abides by, and maintains current and thorough knowledge of Credit Union policies and procedures.</li>
</ul>
Requirements:
Experience
<ul>
<li>1+ years practical work experience.</li>
<li>No teller experience required, but cash handling and customer service experience is strongly preferred.</li>
</ul>
Education
High school degree or GED required.
 
Interpersonal Skills
Courtesy, tact, and diplomacy are essential elements of the job. Work involves personal contact with others inside and/or outside the organization, generally regarding routine matters for purposes of giving and obtaining information, as well as advising or referring, which commonly require shorter discussions.
 
Credit Union of Georgia is an equal opportunity employer.
 
No phone calls please.

<h3>Job Description</h3>
Job DescriptionDescription:
The mission of Oklahoma Central Credit Union is to make a difference in the lives of our employees, our members, and the communities we serve. We know we have to make a difference in the lives of our employees for them to make a difference for our members and communities.
 
In your role as Teller at our Garnett branch, you will be responsible for handling member transactions and delivering outstanding member service.
 
In this role you will:
<ul>
<li>Process member financial transactions including deposits, withdrawals, money transfers and loan payments</li>
<li>Identify and resolve member service issues</li>
<li>Balance cash drawer and daily transactions accurately</li>
<li>Assist with Cash Vault, CDM and ATM functions</li>
<li>Cross-sell credit union products and services based on member needs</li>
<li>Contribute to branch and credit union goals and objectives</li>
<li>Deliver service to both internal and external members that are in alignment with the credit union’s Service Promise.</li>
</ul>
Benefits you can expect when you join Oklahoma Central Credit Union:
<ul>
<li>Competitive pay - Cha-ching!</li>
<li>Work-life balance - Your family, hobbies, and life outside of work are important to us!</li>
<li>401 (k) retirement plan - You contribute to our future, so we contribute to yours!</li>
<li>Best-in-class healthcare coverage - Helping you stay healthy!</li>
<li>Generous PTO and federal holidays - We prioritize what matters!</li>
<li>Community Service - We believe in giving back to the community and you'll receive up to 40 hours of paid volunteer time off!</li>
</ul>
Requirements:
 
Who we're looking for:
You’re a friendly person, a great communicator, and you enjoy helping people. You are detail oriented and know how to stay focused while juggling multiple tasks.
 
You'll need to have:
<ul>
<li>High school diploma, GED or higher</li>
<li>A willingness to work Saturdays</li>
<li>Previous experience working in customer service, teller experience or cash handling</li>
</ul>
Even better if you have:
<ul>
<li>Prior financial institution experience</li>
<li>Working knowledge of a computer</li>
<li>General math aptitude</li>
</ul>
 
Oklahoma Central Credit Union is proud to be an Equal Opportunity Employer and Drug Free Workplace!

<h3>Job Description</h3>
Job Description
 
BASIC PURPOSE: Provide high quality customer service by accurately and efficiently completing bank transactions as well as identifying products to meet financial needs of bank customers. Other duties may be assigned.
PRINCIPLE ACCOUNTABILITIES
Provide high quality customer service within the branch, including:
o Cash checks according to bank policies and procedures
o Accept deposits for checking and savings accounts; verify cash and checks received; determine proper short and long-term holds to be placed on deposited funds, in accordance with Regulation CC.
o Accept payments for various types of loans.
o Accept stop payments, revocations, stop ranges, alerts, address changes, check orders, deposit slip orders, telephone transfers, items for collections.
o Close checking and savings accounts.
o Process night deposits; mail receipts and records.
o Resolve customer’s problems with scope of authority.
o Sell cashier’s checks.
o Order Debit/ATM cards; notify “Hot Card” department and complete unauthorized usage report.
2. Contribute to overall banking center operations
o Balance cash and daily transactions and ATM.
o Understand and ensure compliance for regulations and reporting, including but not limited to: BSA, OFAC, CIP, etc...
o Verify check orders.
o Prepare change order.
o Assist with opening and closing banking center.
Support a sales environment and actively seek opportunities to cross-sell bank products, make customer referrals in support of the retail scorecard goal.
 Adhere to the policies and procedures in Teller Manual.
 Attend and/or complete applicable and required training sessions.
EDUCATION, EXPERIENCE, SKILLS: 
Education- High school diploma or equivalent (GED)
Experience- Three (3) months of cash handling, sales or related experience.
 
BankFirst is an EO employer- Veteran/Disability

Teller I

<h3>Job Description</h3>
Job Description
We are Union Bank of Mena where our people and community come first! The Bank invests in their neighborhoods, schools, civic organizations, and businesses because we all work together to meet the challenges of tomorrow and realize the dreams of today.
ARE YOU READY TO MAKE A DIFFERENCE? 
The Teller is responsible for delivering consistently exceptional customer service by displaying sincere, outgoing friendliness by smiling, acknowledging every customer, introducing themselves, making eye contact, and thanking the customer are all examples. Under the supervision and guidance of the assigned manager, the Teller accepts and processes transactions from the bank's customers by personal contact, mail, and night deposit. The incumbent identifies customer needs and refers them to product experts. The position gains knowledge of other areas in the bank and by cross-training to provide an expected level of exceptional customer service.
We are seeking a candidate that is friendly, organized, and can execute the projects and work of the team. Applicants should have strong verbal and interpersonal skills in order to cross-sell bank products and services. If you have a passion to succeed, come grow with Union Bank of Mena!
WHY JOIN OUR TEAM?
<ul>
<li>Team-centric work environment</li>
<li>Great insurance benefits</li>
<li>401k Retirement Plan with dollar-for-dollar company match up to 7.5%</li>
<li>Generous paid time off</li>
<li>Advancement opportunities</li>
</ul>
POSITION REQUIREMENTS 
<ul>
<li>High school diploma or general education degree (GED) is required.</li>
<li>Sales experience, cash handling, customer service, bank, or other financial service provider experience is preferred.</li>
<li>Previous banking or teller experience and cash handling experience is a plus.</li>
<li>A valid driver's license and ability to be covered under the Company's automobile insurance is required.</li>
</ul>
POSITION KNOWLEDGE, SKILLS, AND ABILITIES
<ul>
<li>Knowledge of principles and processes for providing customer and personal services. </li>
<li>Knowledge of arithmetic, algebra, geometry, and applications.</li>
<li>Knowledge of economic and accounting principles and practices, the financial markets, banking, and the analysis and reporting of financial data.</li>
<li>The ability to talk to others to convey information effectively.</li>
<li>The ability to use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.</li>
<li>The ability to pay close attention to details.</li>
<li>Good organizational and analytical skills.</li>
<li>Good interpersonal communication and computer skills.</li>
<li>The ability to operate a telephone, scanner, copier, and fax machines.</li>
<li>The ability to lift to twenty-five (25) pounds.</li>
<li>The ability to utilize technology to solve problems.</li>
<li>The ability to understand how to deliver mobile strategies to customers.</li>
<li>The ability to work with different groups of people to get things done.</li>
<li>The ability to communicate and develop meaningful relationships with others.</li>
</ul>

<h3>Job Description</h3>
Job DescriptionDescription:
Westamerica is among the largest commercial banks headquartered in California. We are looking for outstanding people to join our winning team. We reached our current strength because our employees, customers, and shareholders believe in the same fundamental goals: Delivering a wide variety of financial services with a superior customer service guarantee.
 
JOB SUMMARY: Under direct supervision: Provides quality service to customers. Promotes sales of Bank services and products.
 
Weekly Working Hours: 37
 
ESSENTIAL FUNCTIONS:
Customer Service
<ul>
<li>Deliver 5 points of service to external customers. (Your Community Banker, Sundown Rule, It’s your time, 24hrs or bust, Statement of fact, Everybody makes a difference)</li>
<li>Adhere to QIS standards.</li>
<li>Actively contributes to team success through clear, effective communication with co-workers</li>
</ul>
Sales Referrals
<ul>
<li>Promote sales of bank’s services. Meet goal of $110/FTE per month on average.</li>
<li>Cross sell appropriate products and services to clients and prospects.</li>
<li>Contributes to Key Initiatives.</li>
</ul>
Teller Standards and Work Habits
<ul>
<li>Meet established standards for accuracy and compliance, while adhering to policies and procedures.</li>
<li>Un-located cash differences, operating losses, and BSA errors (see attached Teller Standards) to be within established limits.</li>
<li>Adhere to Control Consciousness policies and procedures.</li>
<li>Follow branch security procedures in opening, closing, and branch operations.</li>
<li>Under the direction of the CSM, provides support with daily operational tasks. Assigned tasks may include processing Branch Capture, certifications, assisting with cash shipments as well as balancing the ATM and Vault.</li>
<li>Meet attendance guidelines.</li>
</ul>
Sound Decision Making
<ul>
<li>Exercise good judgment and common sense in protecting Bank assets while providing excellent customer service.</li>
<li>Responds well to constructive feedback and works to correct any noted concerns</li>
<li>Takes personal responsibility for quality and quantity of work.</li>
</ul>
Compliance Responsibilities
<ul>
<li>Complete regulatory tutorials to ensure understanding of compliance standards and expectations.</li>
<li>Answer regulatory questions correctly during Audit/Branch Review.</li>
</ul>
 
PROMOTIONAL GUIDELINES:
Tellers are eligible for promotion based upon the following minimum criteria:
<ul>
<li>Must be in current position for six months.</li>
<li>Performance and minimum referral criteria must be met at least four times during the previous six-month period (refer to the “Minimum Monthly Referrals” matrix in Chapter 18 of the Operations Manual for current referral criteria.</li>
<li>Must not have been on counseling for same six-month period.</li>
<li>Performance appraisal does not contain a “below expectation” and/or “needs improvement” in any rated category.</li>
<li>CSM may require additional training/classes based upon specific branch need.</li>
</ul>
 
Work Environment:
The work environment described here is representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee generally works in an office environment but may occasionally be required to perform job duties outside of the typical office setting. While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts. The noise level in the work environment is usually moderate.
 
EQUIPMENT USED TO PERFORM FUNCTIONS:
10-key machine, Microsoft based computers, Fax &amp; photocopier, ATM, tube system for drive-up window, Branch Capture equipment.
 
Requirements:
MINIMUM KNOWLEDGE, PRIOR WORK EXPERIENCE, AND SKILLS NEEDED TO PERFORM JOB FUNCTIONS:
Good customer relations and basic math skills required.
 
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job.
 
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 
While performing the duties of this job the employee may be required to use hands to finger, handle, feel, or manipulate computers, calculators, phones and other office equipment and must be able to clearly communicate and write, hear, and talk with co-workers and customers. The employee is required to walk and stand for long periods of time. The employee is required to occasionally reach, sit, stoop, kneel or crouch. The employee may occasionally lift and/or move up to 25 pounds. Specific visual abilities are required in the job including close vision, distance vision, color vision, peripheral vision, and ability to adjust focus.
 
MENTAL DEMANDS:
<ul>
<li>Accurately count and dispense funds to customer.</li>
<li>Recognize opportunities to cross-sell products.</li>
<li>Respond positively to challenging customers.</li>
<li>Maintain established service standards.</li>
</ul>
EOE
Westamerica Bank's Privacy Policy may be found at: <a href="http://www.westamerica.com/about/privacy" target="_blank">www.westamerica.com/about/privacy</a>

<h3>Job Description</h3>
Job Description
Join Our Team as a Teller at IHMVCU!
 
IHMVCU is dedicated to supporting our members' financial well-being by fostering engagement, creating alignment with their goals and promoting continual growth. We are seeking a member-focused Teller with a passion for building lasting relationships and enhancing member satisfaction to join our team. We value strong interpersonal skills and welcome candidates of all professional backgrounds. If you excel at connecting with people and providing superior service, your experience will be a great match, even if you're new to the financial services industry. 
 
As a Teller, you will play a crucial role in creating a welcoming experience for members while providing accurate financial transactions and personalized solutions to member needs. This position is based at our Rock Island, IL, location, however regional travel to assist other branch locations may occasionally be required.
 
Education and Experience:
<ul>
<li>High School Diploma or equivalent, additional education in finance, business or related field is a plus.</li>
<li>Relative experience in customer support, problem solving and providing quality service is preferred.</li>
<li>High level of integrity and commitment to exceptional member service with genuine desire to help others.</li>
<li>Ability to build rapport quickly, actively listen and develop strong member relationships.</li>
<li>Strong attention to detail skills and commitment to accuracy.</li>
<li>Team-oriented with the flexibility to adapt and support various member needs in a fast-paced environment.</li>
</ul>
 
What are some of the day-to-day responsibilities of a Teller?
 
<ul>
<li>Actively listen to members' needs to identify, assess and educate on solutions that may include products and services such as deposit accounts, loans and credit cards. </li>
<li>Process a variety of transactions, including deposits, withdrawals, transfers, loan payments, and check cashing accurately and efficiently.</li>
<li>Responds to member inquiries regarding the operation of accounts, access to services, resolving account discrepancies, balancing, and reconciling, adding or reducing service features on various accounts, and assisting members to make the most effective usage of service offerings.</li>
<li>Follow all cash, dual control and daily work documentation procedures, to include balancing all work and cash drawer daily. </li>
<li>The pay range for this position is $15.00-$16.00/hour. Final compensation for this position will be determined by various factors such as relevant work experience, specific skills and competencies, education, certifications and internal pay equity.</li>
</ul>
 
Being a team member of IHMVCU is more than just a job, we want to make differences in the communities we live in and serve. IHMVCU provides a healthy balance of benefits including resources and support: 
 
<ul>
<li>Outstanding training; We are committed to learning new skills and growing personally &amp; professionally</li>
<li>Competitive compensation</li>
<li>401(k) with company match and profit sharing</li>
<li>Paid time off with paid holidays</li>
<li>Life Insurance</li>
<li>Paid Community Volunteering</li>
<li>Education reimbursement</li>
<li>Fitness reimbursement</li>
<li>Health insurance including dental and vision</li>
<li>Flexible Spending Accounts &amp; Health Savings Accounts</li>
<li>Employee Assistance Program (EAP)</li>
<li>Access to fitness center</li>
</ul>
 
We look forward to welcoming a new team member who shares our dedication to service and community. Move Up your career at IHMVCU with this great opportunity!
 
Physical Requirements 
<ul>
<li>Standing: Remaining upright on the feet, particularly for sustained periods of time.</li>
<li>Walking: Moving about on foot to accomplish tasks, particularly for long distances or moving from one work site to another.</li>
<li>Talking: Expressing or exchanging ideas by means of the spoken word; those activities where detailed or important spoken instructions must be conveyed to other workers accurately, loudly, or quickly.</li>
<li>Hearing: Perceiving the nature of sounds at normal speaking levels with or without correction and having the ability to receive detailed information through oral communication and making fine discriminations in sound.</li>
<li>Finger, handle, touch: Picking, pinching, typing or otherwise working, primarily with fingers rather than with whole hand or arm as in handling. Applying pressure to an object with the fingers and palm. </li>
<li>Lifting Demands: Up to 50 lbs.</li>
<li>Visual Demands: Visual acuity to do things such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading; visual inspection involving small defects, small parts, and/or operation of machines (including inspection); using measurement devices; and/or assembly or fabrication of parts at distances close to the eyes.</li>
</ul>

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