<h3>Job Description</h3>
Job Description
Are you passionate about helping those in your community and making a lasting impact on someone's life? 
We are currently seeking a dedicated BHT who will serve as a positive role model to support, lead, and encourage youth and young adults. You will have the chance to form lasting relationships, encourage positive behavior, and design activities to promote the overall welfare of participants, all while increasing your knowledge of social work, behavioral studies, and management skills. We believe that personal relationships hold the key to changing behavior, and we place our trust in our passionate team of BHTs. 
New Horizon Community Care offers outpatient services throughout the valley with locations in Chandler, Tempe, Glendale, Phoenix, and Casa Grande! 
THERAPEUTIC RECREATION PROGRAM
Our Behavioral Health Technicians (BHTs) play a critical role in our Therapeutic Recreation Program, supporting youth and young adults navigating at-risk behaviors in an after-school setting. BHTs provide mentorship, guidance, and care through trauma-informed approaches and cognitive behavior therapy, utilizing sports and activities as therapeutic tools. The role involves working closely with the clinical team to implement individualized treatment plans and ensure the safety and well-being of our clients.
We encourage the development of healthy relationships and personal growth through group and individual treatment programs. Our mentors and clinicians work closely with the client's treatment teams, families, and guardians to ensure they receive the most effective services. 
Responsibilities:
<ul>
<li>Provide immediate support and intervention to youth in crisis, utilizing trauma-informed care principles and de-escalation techniques.</li>
<li>Offer one-on-one mentorship to address emotional and behavioral challenges.</li>
<li>Facilitate and actively engage in workshops focusing on personal development, academic achievement, and professional skill-building.</li>
<li>Supervise youth during activities, ensuring safety and adherence to program policies.</li>
<li>Maintain accurate daily documentation, records, and reports.</li>
<li>Collaborate with team members to provide integrated support to youth through sports and activities.</li>
<li>Provide transportation to and from therapeutic recreation programs in company vehicles.</li>
</ul>
Schedule: 
<ul>
<li>Monday - Friday 12:00 pm - 8:00 pm (typical schedule for BHTs)</li>
</ul>
Program Focus Areas Include:
<ul>
<li>General Mental Health (GMH)</li>
<li>Substance Abuse</li>
<li>Psycho-educational Topics</li>
<li>Anger Management</li>
<li>Emotion Regulation</li>
<li>Grief, Loss, and Trauma</li>
<li>Healthy Relationships</li>
</ul>
 
ABOUT NEW HORIZON COMMUNITY CARE (NHCC)
New Horizon Community Care (NHCC) is a non-profit agency specializing in outpatient behavioral health services, serving at-risk youth, teens, and adults all around the valley. Check out more about NHCC here! 
Established in 2001, NHCC has developed a programming structure that challenges, encourages, and empowers clients to enhance their self-esteem and modify their behaviors in order to become productive community members. Clients participate in activities, groups, and life lessons that help them assess their internal strengths, capabilities and improve decision-making skills.
Our agency proudly and productively works with everyone involved with each client's program. Our experienced staff guides each client in building a strong foundation to benefit them as they develop the skills to reach their fullest potential in an ever-changing and expanding world. Diversity and inclusion are foundational principles at New Horizon Community Care. We are committed to providing accessible, equitable, and culturally competent mental health care to individuals of all backgrounds and experiences.
Must Haves:
<ul>
<li>Minimum state licensing requirements for Behavioral Health Technicians or Paraprofessionals.</li>
<li>Must be at least 21 years of age.</li>
<li>High school diploma or GED.</li>
<li>Experience working with at-risk youth, teens, or adults in behavioral health care.</li>
<li>Valid AZ driver's license with no restrictions.</li>
<li>Ability to complete criminal history self-disclosure affidavits and obtain an Arizona Department of Public Safety (DPS) unrestricted Level 1 Fingerprint Clearance Card (state and federal background checks required).</li>
<li>Must pass a drug test and comply with NHCC's drug-free workplace policy.</li>
</ul>
*All positions at NHCC are safety-sensitive, as defined in ARS 23-439. Therefore, the company prohibits the use, sale, manufacture, distribution, or possession of alcohol, drugs, controlled substances, medical marijuana, or drug paraphernalia on any and all segments of the company premises, company-owned vehicles, or personal vehicles used for company business or parked on company property. NHCC is a drug-free zone with zero tolerance for violators.*
Salary:
<ul>
<li>$23.00 - $27.00 per hour based on education and experience in the behavioral health field</li>
</ul>
Benefits:
<ul>
<li>Access to our fleet of company vehicles, staff do not transport clients their personal vehicles.</li>
<li>Medical Insurance - Fully company-paid plan after 30 days of employment following the first of the month</li>
<li>Dental Insurance</li>
<li>Vision Insurance</li>
<li>Short-Term/Long-Term Disability Insurance - Company Paid</li>
<li>Life Insurance - Company Paid, with an option to contribute more</li>
<li>Employee Assistance Program (EAP)</li>
<li>Generous PTO (Paid Time Off) Policy</li>
<li>Paid holidays</li>
<li>403 B Retirement plan with company contribution matching after one year</li>
<li>Supplemental insurance stipends (ex. AFLAC or Assurity)</li>
</ul>
 
*** Relevant experience may include jobs and positions like:
<ul>
<li>Behavioral Health Technician (BHT)</li>
<li>Case Aide</li>
<li>Case Manager</li>
<li>CFT Facilitator</li>
<li>Community-based Specialist</li>
<li>Counselor</li>
<li>Direct Support</li>
<li>Family Support Worker</li>
<li>Group Home Staff</li>
<li>In-home Support</li>
<li>Life Coach</li>
<li>Social Worker</li>
<li>Youth Mentor</li>
<li>Mentor</li>
</ul>
 
*APPLICANTS MUST ALSO BE ABLE TO COMPLETE CRIMINAL HISTORY SELF-DISCLOSURE AFFIDAVITS AND OBTAIN AN ARIZONA DEPARTMENT OF PUBLIC SAFETY (DPS) LEVEL 1 FINGERPRINT CLEARANCE CARD, WHICH INVOLVES A STATE AND FEDERAL CRIMINAL BACKGROUND CHECK. *
*All positions at NHCC are safety-sensitive, as defined in ARS 23-439. Therefore, the company prohibits the use, sale, manufacture, distribution, or possession of alcohol, drugs, controlled substances, medical marijuana, or drug paraphernalia on any and all segments of the company premises, company-owned vehicles, or personal vehicles used for company business or parked on company property. NHCC is a drug-free zone with zero tolerance for violators. *

Behavioral Health Technician (BHT) - Therapeutic Recreation Program - Casa Grande

<h3>Job Description</h3>
Job Description
Master’s degree in School Counseling, Counseling or a related field, active School Counselor license and 1+ years School Counselor experience required. Applicants who do not meet these qualifications will not be considered. 
An educational institution in Clifton Park, NY, is seeking a skilled Counselor specializing in Career and Technical Education (CTE) to support K-12 students throughout the next school year. This full-time contract role emphasizes adult programming and CTE development, with a focus on career goal consultations to enhance student preparedness and success.
Key Responsibilities:
<ul>
<li>Provide career goal consultation to students and adult learners</li>
<li>Develop and implement robust CTE programs</li>
<li>Support and coordinate adult education programming within the school setting</li>
<li>Collaborate with school staff to integrate CTE initiatives effectively</li>
<li>Maintain pliance with New York state educational standards and guidelines</li>
</ul>
Qualifications:
<ul>
<li>Certification as a School or Guidance Counselor in New York</li>
<li>Experience working with special education (SPED) populations preferred</li>
<li>Proven background in Career and Technical Education (CTE)</li>
<li>Strong interpersonal and munication skills to engage with diverse learners</li>
<li>mitment to fostering student development and career readiness</li>
</ul>
Location:
<ul>
<li>Clifton Park, New York</li>
</ul>
This opportunity invites candidates who are passionate about advancing technical education and guiding students toward successful career paths. If your expertise aligns with these qualifications and you are ready to make an impact in an educational setting, consider applying for this position.
pensation for this position ranges from $25.00 to $45.00. Eligible candidates may also receive healthcare benefits, housing, and meals/incidentals. Full details of our healthcare benefits plan can be found here. This posting is open for 60 days after the posting date.

School Counselor in Clifton Park, NY

<h3>Job Description</h3>
Job Description
Master’s degree in School Counseling, Counseling or a related field, active School Counselor license and 1+ years School Counselor experience required. Applicants who do not meet these qualifications will not be considered. 
A full-time School Counselor position is available within a K-12 school setting in Albany, NY for the new school year. This role focuses on adult programming and career goal consultations, supporting the development of Career and Technical Education (CTE) initiatives.
Key Responsibilities:
<ul>
<li>Deliver adult education programming aligned with CTE objectives</li>
<li>Provide career goal consultations to students and adult learners</li>
<li>Assist in the development and enhancement of CTE curricula and programs</li>
<li>Collaborate with school staff to support special education and counseling services as related to career planning</li>
</ul>
Qualifications:
<ul>
<li>Experience in Career and Technical Education (CTE)</li>
<li>Valid New York State certification as a Special Education, School Counselor, or Guidance Counselor</li>
<li>Strong munication and counseling skills tailored to a K-12 educational environment</li>
<li>Ability to engage with adult learners and support their career development goals</li>
</ul>
Location: Albany, NYDuration: New School Year contract
This opportunity is ideal for professionals dedicated to advancing CTE programs and offering prehensive counseling services in an educational setting. Interested candidates with relevant certification and experience are encouraged to apply promptly.
pensation for this position ranges from $25.00 to $45.00. Eligible candidates may also receive healthcare benefits, housing, and meals/incidentals. Full details of our healthcare benefits plan can be found here. This posting is open for 60 days after the posting date.

School Counselor - Albany, New York

<h3>Job Description</h3>
Job Description
Master’s degree in School Counseling, Counseling or a related field, active School Counselor license and 1+ years School Counselor experience required. Applicants who do not meet these qualifications will not be considered. 
This position focuses on counseling and career development within a K-12 school setting located in Troy, NY, with a contract extending through the school year. The role supports Career and Technical Education (CTE) initiatives and adult programming.
Key Responsibilities:
<ul>
<li>Provide prehensive career goal consultations to students and adult learners.</li>
<li>Support the development and enhancement of CTE programs.</li>
<li>Collaborate with educational staff to integrate career and technical education strategies.</li>
<li>Deliver guidance and counseling services tailored to diverse student needs, including special education populations.</li>
</ul>
Qualifications:
<ul>
<li>Valid New York State certification as a School or Guidance Counselor.</li>
<li>Demonstrated experience working with Career and Technical Education programs.</li>
<li>Background in special education counseling is highly preferred.</li>
<li>Strong munication and interpersonal skills to effectively assist students and collaborate with educators.</li>
</ul>
Location: Troy, NY (K-12 School environment) Contract Duration: Full school year (NSY) 
This opportunity offers a meaningful role in shaping career pathways for both youth and adult learners through targeted counseling and program development. Candidates who meet the qualifications and are mitted to educational advancement are encouraged to apply.
pensation for this position ranges from $25.00 to $45.00. Eligible candidates may also receive healthcare benefits, housing, and meals/incidentals. Full details of our healthcare benefits plan can be found here. This posting is open for 60 days after the posting date.

School Counselor - Troy, NY

<h3>Job Description</h3>
Job Description
Master’s degree in School Counseling, Counseling or a related field, active School Counselor license and 1+ years School Counselor experience required. Applicants who do not meet these qualifications will not be considered. 
An educational institution in Albany, NY, is seeking a dedicated Counselor specializing in Career and Technical Education (CTE) to serve K-12 students throughout the school year under a full-time contract. This role focuses on supporting adult programming and facilitating career goal consultations, contributing to the growth and development of CTE programs.
Key Qualifications:
<ul>
<li>Experience working in Career and Technical Education (CTE)</li>
<li>Valid Special Education (SPED), School Counselor, or Guidance Counselor certification in New York State</li>
<li>Strong skills in career counseling and educational planning </li>
</ul>
Responsibilities:
<ul>
<li>Provide career goal consultations to students and adult learners</li>
<li>Support and develop CTE programs aligned with educational standards</li>
<li>Collaborate with faculty and administration to enhance student career readiness</li>
<li>Address the unique needs of students with disabilities in coordination with the SPED team</li>
<li>Maintain accurate records and monitor student progress within CTE initiatives</li>
</ul>
Location: Albany, NY Job Type: Full-Time, Contract Position (School Year) Education Level: K-12
This position offers the opportunity to make a significant impact on student career development in a supportive educational environment focused on lifelong learning and skills training.
Qualified candidates interested in advancing student success through career education are encouraged to apply for this rewarding role.
pensation for this position ranges from $25.00 to $45.00. Eligible candidates may also receive healthcare benefits, housing, and meals/incidentals. Full details of our healthcare benefits plan can be found here. This posting is open for 60 days after the posting date.

School Counselor in Albany, NY

<h3>Job Description</h3>
Job Description
RightStone is looking for a Bilingual Family Services &amp; Operations Coordinator in Hialeah, FL for $15/hr. This is a 4-month temp-to-hire opportunity. In this role, you will provide compassionate, detail-oriented support to families and ensure smooth operational processes for cemetery memorial services. You’ll coordinate and process marker and monument orders, maintain accurate records, prepare installation and vendor documentation, and assist with reports. As the first point of contact for visitors and callers, you will greet families, handle inquiries with empathy, process payments, and direct communications to the appropriate team members—all while supporting daily office operations.
 
Schedule: Monday–Friday, 8:30 AM–5:00 PM, plus every other weekend (Sat 9 AM–4 PM, Sun 10 AM–3 PM).
 
Essential Functions:
<ul>
<li>Coordinates the designs, ordering of memorials and any related products to memorials.</li>
<li>Prepares marker, monuments placement paperwork from outside vendors</li>
<li>Maintains organized and current all Marker orders</li>
<li>Ensures required documentation to support requested marker, monument are accuratewith cemetery regulations</li>
<li>Ensures the processing of installation orders to grounds and maintenance</li>
<li>Prepares weekly/Monthly reports</li>
<li>Acts as backup to receptionist and Records Department\</li>
<li>Greets family members</li>
<li>Receives incoming calls and directs them to appropriate counselor, SM, GM or OF</li>
<li>Conveys a sense of concern and empathy with family member at all times</li>
<li>Maintains a friendly attitude offering assistance and guidance to all families entering the location</li>
<li>Communicate family’s needs promptly and accurately to the appropriate family counselor</li>
<li>Receives payments to distribute accordingly to counselor also receives Cemetery &amp; Funeral</li>
<li>Home contracts to file</li>
<li>Process cash receipt payments through HMIS system</li>
</ul>
 
Qualifications:
<ul>
<li>High School Diploma or GED</li>
<li>MUST be Bilingual – Spanish and English</li>
<li>1-2 years of office experience in an office clerical or customer service, receptionist or administrative support experience</li>
<li>Proficient in operating telephones, copier</li>
<li>Working Knowledge of office equipment including computers, calculators, copiersScanners and MS office suite</li>
<li>Strong organizational skills and detail oriented</li>
<li>High level of compassion and integrity</li>
<li>Ability to work schedule including every other weekend Saturday and Sunday</li>
</ul>
 
RightStone is a strategic partner that works with our clients to place the highest caliber of talent for a wide range of industries and skill sets. For over 23 years RightStone has assisted organizations in attracting, recruiting, and placing qualified candidates quickly for contract, contract to hire, and direct hire opportunities. The right candidates are the most critical aspect of who RightStone is. If you are that candidate, we are interested in speaking with you!
RightStone is an equal opportunity employer and prohibits unlawful discrimination based on race, color, creed, gender, religion, marital status, registered domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition, sex, genetic information, sexual orientation, military and veteran status or any other consideration made unlawful by federal, state, or local laws.
RightStone is committed to compliance with all applicable laws providing equal employment opportunities. This commitment applies to all persons involved in Company operations and prohibits unlawful discrimination by any employee of the Company, including supervisors, coworkers, independent contractors and other third parties.
Company DescriptionRightStone is a strategic partner that works with our clients to place the highest caliber of talent for a wide range of industries and skill sets. For over 23 years RightStone has assisted organizations in attracting, recruiting, and placing qualified candidates quickly for contract, contract to hire, and direct hire opportunities. The right candidates are the most critical aspect of who RightStone is. If you are that candidate, we are interested in speaking with you! RightStone is a multi-divisional staffing company that has provided a People Focused, Client Driven, and Market Aware foundation to the ever-growing hiring ecosystem since 1996. As a member of the CSSI Family of Companies we provide focused Centers of Excellence both in Technical Staffing and National Recruitment Services. RightStone is the right choice. If you are looking for your next work home or to staff your department – WE ARE ON IT! RightStone’s Excellence Centered approach to contract, contract to hire, and direct hire services across the CONUS is backed by industry leading processes. Processes that steer Candidate Engagement and Client Serving to Success. Candidate Engagement Center of Excellence: Powered by skilled recruiters and human resources professionals, RightStone engages candidates and employees at multiple levels. Bringing the benefits of our strategic partnerships along with best in class support to our people means one thing – Our people are the critical aspect of our business! Client Servicing and Delivery Center of Excellence: RightStone’s account professionals and operations teams bring measurable value to our client’s hiring needs. Through controllable workflows, focused and scalable delivery models, and adaptable labor desk coordination we bring a transactional dialog that truly speaks to our clients. Our dedicated focus to our clients brings our most valuable asset to them – Our people! 
<h3>Company Description</h3>
RightStone is a strategic partner that works with our clients to place the highest caliber of talent for a wide range of industries and skill sets. For over 23 years RightStone has assisted organizations in attracting, recruiting, and placing qualified candidates quickly for contract, contract to hire, and direct hire opportunities. The right candidates are the most critical aspect of who RightStone is. If you are that candidate, we are interested in speaking with you!\r\n\r\nRightStone is a multi-divisional staffing company that has provided a People Focused, Client Driven, and Market Aware foundation to the ever-growing hiring ecosystem since 1996. As a member of the CSSI Family of Companies we provide focused Centers of Excellence both in Technical Staffing and National Recruitment Services. RightStone is the right choice. If you are looking for your next work home or to staff your department – WE ARE ON IT!\r\n\r\nRightStone’s Excellence Centered approach to contract, contract to hire, and direct hire services across the CONUS is backed by industry leading processes. Processes that steer Candidate Engagement and Client Serving to Success.\r\n\r\nCandidate Engagement Center of Excellence: Powered by skilled recruiters and human resources professionals, RightStone engages candidates and employees at multiple levels. Bringing the benefits of our strategic partnerships along with best in class support to our people means one thing – Our people are the critical aspect of our business!\r\n\r\nClient Servicing and Delivery Center of Excellence: RightStone’s account professionals and operations teams bring measurable value to our client’s hiring needs. Through controllable workflows, focused and scalable delivery models, and adaptable labor desk coordination we bring a transactional dialog that truly speaks to our clients. Our dedicated focus to our clients brings our most valuable asset to them – Our people!

Bilingual Family Services & Operations Coordinator

<h3>Job Description</h3>
Job DescriptionDescription:
Position Title: Crisis Support Specialist
Reports to: Clinical Supervisor of Crisis Services
Type: Full-Time / Non-Exempt
Schedule: Swing shift Thursday-Monday 4pm-12am
Pay rate: $26.53/hour
Union Representation: Represented by OPEIU
Location: Seattle, WA
 
PROGRAM SUMMARY: Crisis Connections provides a variety of telephone-based support services that are free and easily accessible to anyone in our community experiencing crisis. Our service area includes King County and WA State. Our passion is to foster resilience and wellbeing for all by connecting people to accessible and compassionate support.
 
POSITION SUMMARY: The Crisis Support Specialist responds to fluctuations in the Regional Crisis Line phone room with the goal of meeting contract objectives. Hours will be scheduled to supplement staffing in meeting contract objectives. In addition, the Crisis Support Specialist will respond to phone calls, assist volunteers, and respond to inquiries as requested by the Crisis Support Clinician on duty. The Crisis Support Specialist tasks will be directed by Crisis Intervention Specialist or designee.
 
JOB DUTIES AND RESPONSIBILITIES:
 
Answer calls on the Regional Crisis Line
<ul>
<li>Follows guidance of Crisis Services Clinician regarding answering crisis and professional line phone calls. Phone workers will follow clinical directives from main CSC on duty.</li>
<li>Follows phone room protocols and phone worker training to provide direct crisis services to callers.</li>
<li>Monitors call queue and responds promptly to meet service and contractual metrics. Demonstrates comprehensive understanding of Mental Health Systems across various counties, including their respective procedures.</li>
<li>Displays proficiency in accessing Crisis Connections resources.</li>
<li>Exhibits proficiency with phone room protocol and procedures, including maintaining accurate clinical logs in adherence with trauma informed guidelines to ensure nonjudgmental language. Maintains a high standard of professionalism in interactions with volunteers, callers, and professionals.</li>
<li>Makes effective use of Clinical Supervision.</li>
</ul>
Administrative Support
<ul>
<li>Review/QA volunteer phone worker documentation in electronic health record.</li>
<li>Other RCL administrative tasks as requested by CIS/CSC.</li>
</ul>
 
Volunteer Phone Worker Support
<ul>
<li>Provides support to phone worker volunteers in handling RCL calls as needed to supplement guidance from CIS and CSC on duty.</li>
<li>Provides practical suggestions to volunteers on resources appropriate for region served. Maintains current knowledge of available resources in each region and can access resource manual as needed.</li>
<li>Provides support to volunteers in accessing and utilizing electronic health record software, CCORS surveys and other phone worker tasks.</li>
</ul>
PROFESSIONAL DEVELOPMENT
<ul>
<li>Actively participates in the Performance Excellence Program to establish and pursue professional growth goals.</li>
<li>Regularly attend training offered by Crisis Connections to enhance professional development and expertise in the field of Mental Health.</li>
<li>Completes ASIST training for suicide prevention, ensuring readiness to provide support and intervention when necessary.</li>
<li>Contributes positively to a culture that supports Diversity, Equity, Inclusion and Belonging with additional training as able.</li>
</ul>
QUANTITY AND QUALITY OF WORK HABITS
<ul>
<li>Consistently arrives on time for scheduled shifts and demonstrates reliability by adhering to assigned work hours.</li>
<li>Adheres to organizational personnel policies and procedures, ensuring compliance with established guidelines and protocols.</li>
<li>Communicates clearly and effectively, both in written and verbal forms, ensuring messages are concise, accurate, and comprehensive.</li>
<li>Cultivates genuine relationships by fostering cooperation, addressing conflicts openly and honestly, and embracing constructive feedback. Demonstrates respect for colleagues, volunteers, and clients/customers.</li>
<li>Appropriately engages with supervision, seeking guidance and support when needed to enhance job performance and effectiveness.</li>
<li>Actively contributes to fostering a positive work environment through collaborative decision-making, fostering team cohesion, and providing encouragement to colleagues and volunteers to achieve excellence.</li>
<li>Demonstrates proactive problem-solving skills by identifying issues and offering constructive solutions to address challenges within the work environment.</li>
</ul>
QUALIFICATIONS AND REQUIRED SKILLS
<ul>
<li>Preferred candidates will possess a Bachelor of Arts degree in social sciences from an accredited institution, demonstrating a foundational understanding of key concepts and methodologies relevant to the field, but are required to have a high school diploma.</li>
<li>Exhibit a comprehensive understanding of the public mental health system, including its policies, resources, and procedures, enabling effective navigation and collaboration within the broader mental health community.</li>
<li>Agency Affiliated Counselor (AAC) credential through the WA Department of Health required within 6 months of hire, for which Crisis Connections will reimburse the cost.</li>
</ul>
Requirements:
Requirements
 
Computer Skills Assessment: Crisis Connections requires a basic Computer Skills assessment to measure computer literacy and skills. The assessment is approximately 15 minutes in length and timed. HR will provide a link to complete the test after screening qualified candidates.
This assessment will be completed on the candidate's personal computer. Upon request, candidates may take the assessment at one of our 2 office locations as accommodation. Additional accommodations for the assessment are provided upon request.
 
Technology Requirements:
Smart phone with ability to download and use Multi-factor Authentication (MFA) application.
 
For Remote / Hybrid positions
· High speed internet (wired ethernet connection preferred). No Cellular or Hotspots.
· A quiet and confidential designated working area.
 
Working Conditions: Individuals in this position should be able to sit or stand for lengthy periods of time. Individuals will need to be able to wear a headset or earphones as they take calls and attend meetings. Individuals will need to manage several IT/software platforms at once and be able to function in an environment with moderate noise and distraction.
· This position will expose you to conversations about suicide, mental health issues and staff responding to crisis situations.
 
Thriving employees means a thriving mission: We work hard to embrace diversity and inclusion. We welcome everyone's lived experiences, cultures, and expertise, at Crisis Connections because it strengthens our team and the care we provide to the community. BIPOC, persons with disabilities, and members of the LGBTQ+ community are strongly encouraged to apply.
 
We are dedicated to supporting our employees by offering excellent benefits and career progression opportunities.
· Excellent medical, dental, and vision coverage
· Annual wage increases
· Generous Paid Time Off &amp; 12 Paid Holidays
· Discount on ORCA transit pass
· Free Parking &amp; Flexible Schedules
· Growth opportunities
· Self-care tools &amp; weekly check ins with your supervisor
 
Voluntary Benefits
· Short-term and long-term disability
· Flexible Spending Accounts (FSA)
· 403B Retirement Plan
 
Offers of Employment: All offers of employment are contingent upon successful completion of a background check including a Criminal History Report and Reference Check.
 
DISCLAIMER: The information presented indicates the general nature and level of work expected of employees in this classification. It is not designed to contain, or to be interpreted as, a comprehensive inventory of all duties, responsibilities, qualifications, and objectives required of employees assigned to this job. As an adaptive organization, responsibilities can and will change in alignment with greater efficiencies and mission metrics.
 
EQUAL EMPLOYMENT OPPORTUNITY AND NON-DISCRIMINATION: Crisis Connections (CC) is committed to equal opportunity for all employees and applicants. CC does not discriminate with regards to hiring, assignment, promotion, or other conditions of staff employment because of race, color, religion, sex, national origin, age, marital status, sexual orientation, gender, gender identity, veteran status, disability, genetic information, or any other status protected under local, state, or federal law. In accordance with the Americans with Disabilities Act, upon request, reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of our positions. 
Crisis Connections is an equal opportunity employer. We value having employees whose skills, experience and background reflect the diverse populations we serve.

Crisis Support Specialist

<h3>Job Description</h3>
Job Description
About Delaware Guidance Services
Delaware Guidance Services for Children and Youth, Inc. (DGS) is the largest provider of outpatient behavioral health services to children and families in Delaware. We operate offices in Wilmington, Newark, Dover, Lewes, and Seaford, and we are the only statewide not-for-profit outpatient behavioral health organization for children and adolescents accredited by JCAHO. In 2020, we were honored as a Compassionate Champion for our dedication to serving youth and families using a trauma-informed approach. 
Through DGS, clients and families have access to outpatient counseling, group therapy, parent-child interaction therapy, and school-based services. Our community-based service lines serve youth and families who require a more intense therapeutic protocol. DGS’ 24-hour statewide Mobile Response and Stabilization Services (MRSS) dispatches skilled crisis intervention clinicians to provide immediate care to children experiencing behavioral health crises. Therapeutic options are available for a wide range of diagnoses including depression, anxiety, mood disorders, eating disorders, traumatic stress-related disorders, and suicidal ideation. In 2021, DGS clinicians provided over 54,000 direct care hours to children, youth, and families in Delaware. Over 93% of clients report improvement in their level of functioning following treatment, and therapeutic benefits derived from trauma-informed care extend to clients’ siblings, caregivers, classmates, and peers. 
Our client population is racially and ethnically diverse; 80% of DGS clients are Medicaid recipients and 90% have household incomes under $30,000. Many of our clients present with significant treatment challenges including learning impacts due to missed school and negative economic impact due to parental missed work. We provide care to anyone in need, regardless of insurance status or ability to pay for care. DGS also provides services specifically tailored to meet the unique behavioral health care needs of child welfare-involved families and foster youth
 
Why Work at Delaware Guidance Services? 
DGS strives to build a collaborative, flexible, and client-focused work environment. Employee wellness is a top priority. In addition to offering flexible work arrangements, DGS offers a comprehensive and competitive employee benefits package including the following:
<ul>
<li>Competitive Compensation</li>
<li>Incentive Pay for Specific Roles</li>
<li>Generous Paid Time Off (starting at 44 days of paid leave a year)</li>
<li>Up to 6% Annual Contribution to Your Retirement Fund</li>
<li>Free Professional Development Opportunities</li>
<li>Medical, Dental and Vision Insurance </li>
<li>Life and Long-term Disability Insurance</li>
</ul>
 
 
Under the supervision of the Crisis Program Manager, the MRSS Crisis Supervisor plans, directs and coordinates activities of MRSS (Crisis Intervention/Prevention) to ensure that clinically appropriate goals and procedures are accomplished in accordance with risk factors, time limitations, funding requirements, and JCAHO and licensing regulations.
DUTIES &amp; RESPONSIBILITIES:
<ul>
<li>Demonstrates knowledge of individual growth and development.</li>
<li>Demonstrates knowledge of family and community systems.</li>
<li>Responsible for managing a clinically appropriate 24/7 crisis program for children.</li>
<li>Develops and maintains procedures/policies for daily operations: mobilization of crisis workers to hospitals, schools, homes and other community agencies in order to provide risk assessments and appropriate referrals to insure the safety of the child.</li>
<li>Develops procedures to enable crisis workers to access supervision on a daily basis to resolve difficulties in clinical assessments and crisis situations.</li>
<li>Provides daily crisis case management and assigning of cases on an as need basis.</li>
<li>Monitors daily crisis interventions and risk factors for individual cases.</li>
<li>Responsible for making the final decision to hospitalize or to place a child in a crisis bed.</li>
<li>Facilitate ongoing crisis training to encourage growth among crisis counselors.</li>
<li>Provide on-site field assistance to crisis counselors as needed.</li>
<li>Implement and coordinate ongoing group and individual supervision for the crisis counselors paying attention to licensing requirements and employee career development.</li>
<li>Work closely with the community mental health providers, law enforcement departments, State of Delaware hospitals and Prevention and Behavioral Health Services to facilitate appropriate services for children and their families.</li>
<li>Develop and maintain ongoing procedures to manage crisis situations ranging from decompensation of the mentally ill, drug/alcohol problems, suicidal/homicidal ideation, family conflict, physical and sexual abuse, etc.</li>
<li>Participate in one week a month on-call rotation for supervisory consultation with crisis clinicians who are assessing clients in the community</li>
<li>Uphold professional standards of treatment and the mission of Delaware Guidance Services in imparting services to children and their families.</li>
<li>Maintain a quality code of conduct, ethics and professionalism as demonstrated in the MRSS Program Manual.</li>
<li>Impart clinical knowledge and expertise in a manner congruent with providing goal-directed and team-oriented services towards children.</li>
<li>Communicate effectively and professionally with all customers, including children, parents, Department of Prevention and Behavioral Health Services and other state and county agencies.</li>
<li>Maintain crisis services to children and families in compliance with requirements published in the Department of Prevention and Behavioral Health Services Manual.</li>
</ul>
ADMINISTRATIVE RESPONSIBILITIES:
<ul>
<li>Responsible for coordinating and maintaining proper documentation of all incoming assessments from crisis evaluation. Verify that risk factors are addressed and all notations are precise and accurate.</li>
<li>Establish and maintain outcome measures.</li>
<li>Responsible for assigning and scheduling crisis counselors to specific shifts and maintain a sense of stability on those shifts.</li>
<li>Attend individual meetings with the MRSS Program Manager and management team meetings.</li>
<li>Responsible for weekly crisis program updates to the MRSSS Program Manager.</li>
<li>Participate in the interview process of potential candidates for the crisis program.</li>
<li>Responsible for evaluating crisis counselors’ progress within the program and updating the MRSS Program Manager with staff concerns.</li>
<li>Facilitate training for newly hired crisis counselors.</li>
<li>Responsible for the coordination of cases and policies with the Department of Prevention and Behavioral Health Services.</li>
<li>Ensure staff knowledge of and compliance with appropriate licensing, contractual and other standards impacting daily operations.</li>
<li>Other duties as assigned.</li>
</ul>
Supervisory responsibilities: Clinical and administrative Supervision of assigned staff
Work environment: Office based, Partial telecommuting with approval
Physical demands: Prolonged periods of sitting at a desk and working on a computer, may be requested to lift up to 15 pounds at times
Travel required: Between sites as needed for supervision, meetings, etc.
Minimum qualifications:
<ul>
<li>Master’s Degree which qualifies for licensure in the state of Delaware as a Licensed Clinical Social Worker (LCSW), License Professional Counselor of Mental Health (LPCMH), Licensed Marriage and Family Therapist (LMFT), or Licensed Psychologist</li>
<li>Possess Delaware Clinical Licensure (social work, psychology, counseling)</li>
<li>Minimum of 3 years post licensure clinical experience preferably within an evidenced-based or evidenced-informed child and family interventions</li>
<li>Minimum of 2 years post graduate supervisory experience preferably within an evidenced-based or evidenced-informed child and family interventions</li>
<li>Valid driver’s license and satisfactory driving record</li>
</ul>
Preferred qualifications:
<ul>
<li>3 or more continuing education credits in clinical supervision within last year</li>
<li>Multilingual</li>
</ul>
EEO: Delaware Guidance Services is an Equal Opportunity Employer, reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Other duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Youth Crisis Program Supervisor

<h3>Job Description</h3>
Job DescriptionDescription:
About the Role
<ul>
<li>Estimated first-year earnings range, including hourly wage and commission: $35,000 - $45,000</li>
<li>Uncapped commission and earnings.</li>
<li>This position sells pre-need and at-need funeral services and inventory as well as cemetery services, property and merchandise.</li>
<li>The Sales Counselor assists families with funeral selections and attends services.</li>
<li>Leads are generated through a combination of walk-ins, inbound calls and proactive lead generation and prospecting.</li>
<li>Training Pay of $18.00 per hour for 6 weeks.</li>
</ul>
 
Why Everstory
 
At Everstory Partners, our mission is to create supportive spaces where individuals and families can find solace, meaning, and hope in the midst of loss. At the heart of our mission is a deep understanding of the profound and complex nature of grief. Every person’s journey through loss is unique, and we are committed to providing compassionate and personalized support. 
 
We also believe that grief is not a problem to be solved or a burden to manage alone, but rather a natural and beautiful part of the human experience. Backed by our national strength and our local partners’ role is to be a steady presence, a source of comfort and guidance, and a partner in celebrating the life and legacy of the person who has passed.
Requirements:
Education and/or Experience:
<ul>
<li>High school diploma or equivalent required with some additional education preferred in a related area such as Business, Marketing, and/or Sales.</li>
<li>1 year of sales experience preferred.</li>
<li>Must possess a valid driver’s license and access to a personal vehicle. Offsite appointments will occur in this role including meetings with clients and community events. Mileage reimbursement is provided for travel associated with job duties.</li>
<li>Proficiency in MS Office (Microsoft Excel and Outlook) required.</li>
<li>Experience working in a CRM (lead management system preferred).</li>
<li>Strong attention to detail with problem solving skills.</li>
<li>Strong verbal, written, and interpersonal communication skills.</li>
<li>Strong organizational and planning skills in a fast-paced environment.</li>
<li>Ability to maintain a high level of discretion and confidentiality when handling sensitive information.</li>
<li>This position requires availability to work some holidays, evenings and weekends as needed. </li>
</ul>
 
Our Investment in You
 
Everstory Partners is proud to provide our employees with a quality work environment and opportunity for both personal and professional growth. As part of our ongoing commitment, we offer a competitive benefits package for our Full-Time Employees including:
<ul>
<li>Medical, Dental, Vision, Life, AD&amp;D and STD Insurance</li>
<li>Tuition Reimbursement</li>
<li>Career Advancement and Training</li>
<li>Funeral and Cemetery Benefits</li>
<li>Employee Referral Bonus</li>
<li>401k with Company Match</li>
</ul>
Everstory Partners is an Equal Opportunity Employer and is committed to employing a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, national origin, age, sex, religion, disability, sexual orientation, marital status, military or veteran status, gender identity or expression, or any other basis protected by local, state, or federal law.
The pay range for this role is based on a wide range of factors that are considered in making compensation decisions regardless of race, gender, age, religion, or any other protected characteristic. They include skill set, experience and training, licensure and certification, and other business and organizational needs. This range estimate has been adjusted for the applicable geographic differential associated with the location at which the position may be filled. Compensation decisions are dependent on the circumstances of each hire.

Sales Counselor

<h3>Job Description</h3>
Job DescriptionDescription:
About the Role
<ul>
<li>Estimated first-year earnings range, including hourly wage and commission: $45,000 - $65,000</li>
<li>Uncapped commission and earnings.</li>
<li>This position sells pre-need and at-need funeral services and inventory as well as cemetery services, property and merchandise.</li>
<li>The Sales Counselor assists families with funeral selections and attends services.</li>
<li>Leads are generated through a combination of walk-ins, inbound calls and proactive lead generation and prospecting.</li>
<li>Training Pay of $18.00 per hour for 6 weeks.</li>
</ul>
 
Why Everstory
 
At Everstory Partners, our mission is to create supportive spaces where individuals and families can find solace, meaning, and hope in the midst of loss. At the heart of our mission is a deep understanding of the profound and complex nature of grief. Every person’s journey through loss is unique, and we are committed to providing compassionate and personalized support. 
 
We also believe that grief is not a problem to be solved or a burden to manage alone, but rather a natural and beautiful part of the human experience. Backed by our national strength and our local partners’ role is to be a steady presence, a source of comfort and guidance, and a partner in celebrating the life and legacy of the person who has passed.
Requirements:
Education and/or Experience:
<ul>
<li>High school diploma or equivalent required with some additional education preferred in a related area such as Business, Marketing, and/or Sales.</li>
<li>1 year of sales experience preferred.</li>
<li>Must possess a valid driver’s license and access to a personal vehicle. Offsite appointments will occur in this role including meetings with clients and community events. Mileage reimbursement is provided for travel associated with job duties.</li>
<li>Proficiency in MS Office (Microsoft Excel and Outlook) required.</li>
<li>Experience working in a CRM (lead management system preferred).</li>
<li>Strong attention to detail with problem solving skills.</li>
<li>Strong verbal, written, and interpersonal communication skills.</li>
<li>Strong organizational and planning skills in a fast-paced environment.</li>
<li>Ability to maintain a high level of discretion and confidentiality when handling sensitive information.</li>
<li>This position requires availability to work some holidays, evenings and weekends as needed. </li>
</ul>
 
Our Investment in You
 
Everstory Partners is proud to provide our employees with a quality work environment and opportunity for both personal and professional growth. As part of our ongoing commitment, we offer a competitive benefits package for our Full-Time Employees including:
<ul>
<li>Medical, Dental, Vision, Life, AD&amp;D and STD Insurance</li>
<li>Tuition Reimbursement</li>
<li>Career Advancement and Training</li>
<li>Funeral and Cemetery Benefits</li>
<li>Employee Referral Bonus</li>
<li>401k with Company Match</li>
</ul>
Everstory Partners is an Equal Opportunity Employer and is committed to employing a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, national origin, age, sex, religion, disability, sexual orientation, marital status, military or veteran status, gender identity or expression, or any other basis protected by local, state, or federal law.
The pay range for this role is based on a wide range of factors that are considered in making compensation decisions regardless of race, gender, age, religion, or any other protected characteristic. They include skill set, experience and training, licensure and certification, and other business and organizational needs. This range estimate has been adjusted for the applicable geographic differential associated with the location at which the position may be filled. Compensation decisions are dependent on the circumstances of each hire.

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