<h3>Job Description</h3>
Job Description
A New Landmark Store. A Timeless Career Opportunity.
At REEDS Jewelers, we believe that every milestone deserves to be celebrated, and every moment honored with meaning. As we approach our 79th anniversary, we are proud to open our newest luxury retail destination at Fenton in Cary, NC—a premier, walkable urban village blending luxury retail, chef-driven dining, upscale living, and entertainment in one of the Southeast’s most dynamic markets.
Fenton is a mixed-use development designed to elevate the retail experience—bringing together national brands, local favorites, and modern amenities just minutes from downtown Raleigh and Research Triangle Park. This location will feature top luxury brands and offers immense opportunity for sales success within a growing and vibrant community.
The Raleigh-Durham area was ranked among the Top 10 Best Places to Live by U.S. News &amp; World Report (2024–2025) and is one of the fastest-growing cities in the Southeast. This market presents unparalleled potential for both personal and professional growth.
As one of the largest national family-owned jewelers in the country, REEDS is proud to honor our values and legacy while remaining forward-leaning, modernized, and always growing.
We are seeking a skilled Bench Jeweler to join our team at Fenton. This is a unique opportunity to be part of a high-end, luxury retail environment and bring your craftsmanship to life by creating, restoring, and repairing meaningful pieces for our valued clientele.
Key Responsibilities
Jewelry Repair &amp; Restoration
<ul>
<li>Perform a wide range of repairs including ring sizing, soldering, prong repair, chain repair, and laser welding</li>
<li>Execute stone setting and tightening using all major techniques for various shapes and sizes</li>
<li>Conduct refurbishment and restoration work while maintaining the original integrity and craftsmanship of each piece</li>
<li>Create custom jewelry and participate in hand fabrication and original design work, based on experience</li>
</ul>
Watch Services &amp; Client Collaboration
<ul>
<li>Provide basic watch services such as battery replacements and strap adjustments</li>
<li>Partner with sales associates and clients to set clear expectations around repair timelines and scope</li>
<li>Answer client questions with professionalism, supporting a luxury experience from start to finish</li>
</ul>
Workshop Organization &amp; Quality Control
<ul>
<li>Review and prioritize incoming repair envelopes, verifying merchandise against job descriptions</li>
<li>Maintain a clean, organized, and efficient workbench</li>
<li>Consistently ensure high standards of craftsmanship and attention to detail in every piece handled</li>
</ul>
This team member must embody REEDS' core values:
<ul>
<li>Integrity – We live ethically and honestly in every moment and interaction.</li>
<li>Performance Excellence – We pursue success relentlessly and learn from every experience.</li>
<li>Stewardship – We honor the trust placed in us by our associates, clients, and communities.</li>
<li>Professionalism – We attract and grow exceptional talent through development and self-leadership.</li>
<li>Entrepreneurial Spirit – We embrace imagination, creativity, and forward-thinking action.</li>
<li>Team Orientation – We thrive through collaboration, shared goals, and mutual respect.</li>
<li>Passion – Our love for what we do drives extraordinary customer experiences—and makes it fun.</li>
</ul>
Requirements
<ul>
<li>Qualifications</li>
<ul>
<li>2+ years of hands-on experience as a Bench Jeweler in a fine jewelry environment preferred</li>
<li>Proficient in working with precious metals and gemstones, including advanced repair techniques</li>
<li>Strong eye for detail and precision—able to identify imperfections and deliver flawless results</li>
<li>Independent and dependable with excellent time management skills</li>
<li>Passionate about craftsmanship and continuously learning new techniques or styles</li>
<li>Strong communication skills and confidence in speaking with both team members and clients</li>
<li>Jewelers of America certification or similar professional credential is a plus</li>
<li>Must be legally eligible to work in the U.S.</li>
<li>Must be able to sit or stand for extended periods as required</li>
</ul>
</ul>
Benefits
REEDS Jewelers offers a comprehensive compensation program that includes health/dental/life/LTD insurance, 401k, merchandise discounts, career growth and a drug free workplace.
REEDS Jewelers is an Equal Opportunity Employer. We value the diversity of our team, and employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. REEDS provides a smoke and drug-free environment.

Bench Jeweler - REEDS Jewelers, Fenton

<h3>Job Description</h3>
Job Description
Now Offering $350 HIRING BONUS!
New Employees hired will be awarded a $350 bonus upon completing 30 days of employment with perfect attendance.
Join a dedicated team preserving tradition through skilled restoration work.
Entry-Level Jeweler – Restoration &amp; Repair
Days: M-F
Hours: 7A-5:30P
Pay Rate: $18-$22 depending on experience
Job Description:
A well-established manufacturing company with over 100 years of service to the Omaha community is seeking a detail-oriented and creative individual for an entry-level position in silversmithing, jewelry, and metal restoration.
Responsibilities:
<ul>
<li>Disassemble, repair, and reassemble religious metal items distributed worldwide</li>
<li>Perform soft and silver soldering</li>
<li>Follow detailed written instructions accurately</li>
<li>Collaborate with team members in a safety-conscious environment</li>
</ul>
Requirements and Qualifications:
<ul>
<li>Ability to read and write English</li>
<li>Strong attention to detail and craftsmanship</li>
<li>Basic soldering skills (soft and silver)</li>
<li>Team-oriented with a commitment to workplace safety</li>
</ul>
Apply online or in person today!
<a href="http://www.jobsourceusa.com" target="_blank">www.jobsourceusa.com</a>
402-331-4905 “Se Habla Español” Walk-in-Monday - Friday 8am-3pm 8406 Park Drive, Omaha, NE 68127 (1 Block South of Q on 84th Street) Job Source USA, Inc. is an Equal Opportunity Employer/Vet/Disabled. It is the policy of Job Source USA, Inc. to provide employment opportunities without regard to race, color, religion, sex, national origin, age, disability, marital status, or veteran status.
Company DescriptionIt’s not enough to simply post a job and hope it gets filled. At Job Source USA, we believe that active recruiting is one of the best ways to attract the most qualified people. Our recruitment team is among the best in their ability to identify and source the best and most qualified candidates in the marketplace. 
<h3>Company Description</h3>
It’s not enough to simply post a job and hope it gets filled. At Job Source USA, we believe that active recruiting is one of the best ways to attract the most qualified people. Our recruitment team is among the best in their ability to identify and source the best and most qualified candidates in the marketplace.

Entry-Level Jeweler - Restoration & Repair

<h3>Job Description</h3>
Job Description
REEDS Jewelers is thrilled to open an opportunity for a Bench Jeweler at each of our retail locations.
We're passionate about exquisite jewelry and timepieces, superior customer service, and global fashion and trends in the jewelry industry.
If you're a highly skilled artisan and metalsmith, we want you to join our team and support our well rounded customer experience by sharing your expertise with onsite skills in crafting original jewelry, careful restoration, or simply tuning a watch. 
Specific work in any given day can range from resizing a ring to artistic challenges in custom creations. Every piece you design is admired as a treasure.
This position is available at multiple retail store locations. Please indicate which store(s) you'd like to work in your application. Both contract positions and full-time are available.
Learn more about REEDS and our career opportunities at REEDS.jobs, and visit our company website at REEDS.com. We look forward to seeing your application!
 
 
Requirements
<ul>
<li>2 years experience as a bench jeweler preferred</li>
<li>A passion for jewelry, flawless craftsmanship, and excellence in customer service</li>
<li>Any professional certifications are a plus, such as Jewelers of America Certified Bench Jeweler</li>
<li>Must be legally eligible for employment in the U.S.</li>
<li>Possess and maintain at all times bonding and insurance for the operation of his/her business, including, but not limited to, the following;
<ul>
<li>dishonesty bond</li>
<li>property damage policy</li>
<li>general liability policy </li>
</ul>
</li>
</ul>
Benefits
REEDS Jewelers offers a comprehensive compensation program that includes health/dental/life/LTD insurance, 401k, merchandise discounts, career growth and a drug free workplace.
REEDS Jewelers is an Equal Opportunity Employer. We value the diversity of our team, and employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. REEDS provides a smoke and drug-free environment.

Bench Jeweler - Retail Metalsmith and Craftsman

<h3>Job Description</h3>
Job Description
As a Bench Jeweler, you'll play a vital role in delivering exceptional service and craftsmanship, contributing directly to a memorable in-store experience for every customer.
You Will:
<ul>
<li> Perform a wide range of jewelry repairs including ring sizing, soldering, prong repair, chain repair, and laser welding. </li>
<li> Execute stone setting and tightening for various stone shapes and sizes using all major setting techniques. </li>
<li> Handle refurbishment and restoration of fine jewelry pieces, maintaining the original character and integrity of each item. </li>
<li> Engage in custom jewelry creation, hand fabrication, and original design work (based on experience). </li>
<li> Conduct watch services, including battery replacements and strap adjustments. </li>
<li> Collaborate with customers and the sales team to discuss repair timelines, questions, and expectations. </li>
<li> Review and prioritize job envelopes, verify merchandise against descriptions, and maintain a clean, organized workspace. </li>
</ul>
You Are:
<ul>
<li>Experienced: 1-2 years or more of bench jeweler experience preferred, with confidence in handling precious metals and stones. </li>
<li>Detail-Oriented: You spot imperfections others miss and take pride in perfection. </li>
<li>Independent &amp; Reliable: Able to manage time efficiently and work well both alone and with a team. </li>
<li>Curious &amp; Growth-Oriented: Eager to keep learning through training, workshops, and evolving trends. </li>
<li>Customer-Focused: Comfortable answering questions from the team and customers with confidence and professionalism. </li>
</ul>
Why Join REEDS Jewelers?
<ul>
<li> Be part of a nationally respected, family-owned jewelry company with deep roots and a vibrant future. </li>
<li> Work in a flagship store that blends legacy luxury with cutting-edge style and service. </li>
<li> Thrive in a supportive, family-like work environment that values craftsmanship, community, and creativity. </li>
<li> Enjoy a strong benefits package (Medical, Dental, Vision, 401(k), Paid Time Off), and employee discounts on fine jewelry and watches. </li>
</ul>
And Welcome to Wilmington, NC
Beyond the bench, enjoy the perks of living in Wilmington, a fast-growing coastal city known for:
<ul>
<li> Beautiful beaches, charming historic downtown, and vibrant arts and culinary scenes. </li>
<li> Mild year-round climate and access to boating, surfing, and trails. </li>
<li> A lower cost of living compared to many metro areas, with an unbeatable work-life balance. </li>
<li> A strong sense of community, making it one of the most sought-after relocation destinations in the Southeast.</li>
</ul>
Requirements
<ul>
<li>2 years experience as a bench jeweler preferred</li>
<li>A passion for jewelry, flawless craftsmanship, and excellence in customer service</li>
<li>Any professional certifications are a plus, such as Jewelers of America Certified Bench Jeweler</li>
<li>Must be legally eligible for employment in the U.S.</li>
<li>Must be able to sit and stand for prolonged periods of time.</li>
</ul>
Benefits
REEDS Jewelers offers a comprehensive compensation program that includes health/dental/life/LTD insurance, 401k, merchandise discounts, career growth and a drug free workplace.
REEDS Jewelers is an Equal Opportunity Employer. We value the diversity of our team, and employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. REEDS provides a smoke and drug-free environment.

Bench Jeweler - Mount Pleasant Towne Centre

<h3>Job Description</h3>
Job Description
Experienced Master Bench Jeweler/Goldsmith wanted for family-owned jewelry store in Berkeley, California. We are looking for reliable candidates who are proficient and have working knowledge of everyday goldsmith work, including stone setting, sizing, jewelry repair and polishing, and custom work.
We are looking to fill a full-time hourly position, and compensation will be based on experience ($40-$60 per hour). We also offer paid vacation and holidays, a CalSavers retirement plan, and great hours (closed Sunday &amp; Monday).
JOB REQUIREMENTS
Goldsmith / Bench Jeweler Required Qualifications:
<ul>
<li>
Minimum 5 years experience
</li>
<li>
Proficiency in sizing, repairing, and soldering - working with all precious metals including Platinum, Gold, White Gold, Palladium and Silver
</li>
<li>
An understanding of potential damages to precious stones as well as the general ring structure
</li>
<li>
Proficiency in basic stone setting and stone tightening skills
</li>
<li>
Proficiency in use of laser welder
</li>
<li>
Jewelry custom design a plus
</li>
<li>
Ability to re-string beaded jewelry a plus
</li>
<li>
Excellent organizational skills &amp; detail oriented
</li>
<li>
Customer service oriented
</li>
</ul>
ABOUT US
Oaks Jewelers has been family-owned and operated since 1948. We are a small local business (11 employees total), and are located near the Berkeley/Albany border (just minutes from San Francisco), on an avenue filled with boutiques, small businesses, and great restaurants. We specialize in selling fine jewelry and watches, and do an extensive amount of jewelry and watch repair. Our store has an “old school, Mom and Pop” charm to it, although we are looking to update and advance our efficiency.
We have an excellent reputation in our community, and it’s very important for us to preserve it. Our ideal candidate will be an experienced bench jeweler, who is looking to grow with our business. S/he must be extremely customer service oriented, and have an eye for detail. S/he will have a strong work ethic, must be trustworthy, and will always strive to improve. A relocation package will not be provided.
 If you are interested in this position, please send us your resume and cover letter. Please include a clear description of your experiences and specific competencies. We will evaluate your skills to see if they fit our needs, so be as specific and clear as possible. Please also include a minimum of 3 professional references.

Master Goldsmith / Bench Jeweler for Family-Owned Jewelry Store

<h3>Job Description</h3>
Job Description
Full time jeweler, Part time diamond setter "PRIVATE JEWELER , NOT CORPORATE "
We are seeking a highly motivated Jeweler who will be responsible for all jewelry repairs and manufacturing. You must be able to set diamonds and color gemstones,repairing jewelry pieces for our customers. This role requires a professional shop environment, using their technical skills and creative abilities.
Hours 8am-5pm
Tuesday -Saturday
off Sundays and Mondays
No work on holidays
Jeweler Duties and Responsibilities
<ul>
<li>Set diamonds straight</li>
<li>Create, repair, and modify jewelry pieces</li>
<li>Laser weld</li>
<li>Polish , clean , inspect all repair jobs, tighten stones</li>
<li>Work with various materials, such as platinum, gold, diamonds, and precious stones</li>
<li>Create custom pieces according to customer specifications</li>
<li>All Jewelry shop responsibilities</li>
</ul>
Jeweler Requirements and Qualifications
<ul>
<li>DIAMOND SETTER SKILLS with an excellent eye for detail</li>
<li>General jewelry repairs at expert level</li>
<li>Laser welding experience</li>
<li>Basic wax carving, shadow bands</li>
<li>Strong knowledge of jewelry, gemstones, and metallurgy</li>
<li>Degree in jewelry design or a related field preferred</li>
<li>Excellent interpersonal skills and ability to provide outstanding customer service</li>
</ul>
Company DescriptionLocal family jeweler with established clientele. Plenty of repair and custom jobs to make. 
<h3>Company Description</h3>
Local family jeweler with established clientele. Plenty of repair and custom jobs to make.

Master Jeweler Position Full Time Hourly , or Part Time Diamond Setter

<h3>Job Description</h3>
Job Description
About the Brand: &nbsp;
Ring Concierge is the leading luxury jeweler committed to designing for women, by women. Founded by Nicole Wegman in 2013, Ring Concierge has consistently scaled its growth year-over-year by strategically utilizing social media to successfully blur the lines between retailer and influencer. In an industry that has been historically dominated by men, Nicole is disrupting with her vision to design forever pieces that are both inspirational and attainable. The brand has successfully built its bespoke bridal business along with its more accessible fine jewelry collection and multiple brick-and-mortar retail locations in NYC, LA, Houston, and Boca Raton.
About the Role:
We are committed to finding exceptional talent to represent our boutique in Boca Raton. We are seeking dynamic Part-Time Sales Associates who are passionate about delivering outstanding in-store experiences, driving customer satisfaction, and fostering meaningful brand connections.
The ideal candidate excels at creating positive, lasting customer interactions while building brand loyalty. They thrive in a fast-paced, evolving environment, adeptly balancing multiple priorities and consistently putting the customer first. Key responsibilities include supporting sales initiatives, enhancing team and customer engagement, maintaining visual and operational standards, and contributing to the overall success of the store. This role may include opening and closing responsibilities and the potential for keyholder duties.
As part of the Leap platform, this individual will have the unique opportunity to support other brands in our portfolio through new store openings, activations, and coverage needs. Familiarity with emerging retail technologies such as Shopify, Endear, Slack, and Google Workspace is a strong advantage.
Position Qualifications:
<ul>
<li>Minimum Age: Must be at least 18 years old to align with company standards.</li>
<li>Experience in luxury retail with a growing understanding of premium accessories, including basic knowledge of materials, product features, and the service expectations of high-end clientele.</li>
<li>Availability: Flexible and adaptable to meet business needs, including days, nights, weekends, and holidays, showcasing a commitment to operational excellence.</li>
<li>Physical Requirements: Maintain an active presence on the sales floor, with energy and focus while standing, walking, using ladders, and lifting up to 50 pounds to meet business demands and deliver an elevated customer experience.</li>
</ul>
Hourly Pay Range: $16 to $22. Compensation for this position follows a hourly-plus-commission model and will be determined based on the candidate's experience, skills, competencies, and qualifications.
Interpersonal Skills:
<ul>
<li>Client-Centric &amp; Hospitality-Driven- seeks to create genuine and authentic connections, anticipates needs and possesses exceptional selling skills.</li>
<li>Brand Champion: Demonstrates deep product knowledge and delivers accurate, valuable insights to enhance the client experience.</li>
<li>Adaptable: Thrives in a dynamic, matrixed environment by staying nimble, maintaining a growth mindset, identifying root causes, and creatively solving challenges.</li>
<li>Collaborative Team Player: Actively seeks and offers feedback, excels at building relationships, and thrives when working closely with teams.</li>
<li>Strong Communicator: Effectively shares information, listens actively, and builds positive relationships with team members and clients to support a collaborative environment.</li>
<li>Professional &amp; Reliable: Consistently punctual and dependable, adept at handling client inquiries, complaints, and requests with empathy and professionalism.</li>
<li>Detail-Oriented: Consistently produces high-quality, polished work with exceptional efficiency and effectiveness.</li>
</ul>
Key Performance Indicators (KPI’s):
<ul>
<li>Sales Performance: Drive results by focusing on conversion rates, Units Per Transaction (UPT), Average Order Value (AOV), and return clients.</li>
<li>Excel in customer retention by delivering personalized experiences, leveraging effective networking, and maintaining exceptional Net Promoter Scores (NPS), fostering lasting relationships and loyalty.</li>
<li>Task Management: Demonstrate efficiency and reliability in completing tasks accurately and on time.</li>
</ul>
About Leap:
The Leap platform powers insight-driven retail stores for modern brands, delivering superior performance with minimized risk. We manage 100+ stores across the country proudly partnering with trailblazing brands such as Billy Reid, Frankies Bikinis, Grown Brilliance, Malbon Golf, MZ Wallace, Paper Planes, Ring Concierge, SET and many others. To hear more about our platform directly from our CEO, click here!
Leap Perks:
<ul>
<li>Bonus Eligible</li>
<li>Medical, Dental &amp; Vision benefits (must average 32+ hours a week)</li>
<li>AllOne Health - Employee Assistance Programs</li>
<li>401K</li>
<li>Accrued PTO:
<ul>
<li>Part-Time hourly employees can accrue based on local laws</li>
</ul>
</li>
<li>Employee discount + wardrobe allotment for participating Leap brands</li>
</ul>
In order to achieve our mission, we need to work hard to create a diverse community of Leapers to support the brand and customers we serve and help us all grow and thrive individually and as a team. Our differences make our organization special and are paramount to our culture. Your age, skin color, beliefs, sexual orientation, nationality, disability, parental status, vet status, gender identity are valued.
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j8sofw8Wy6

PT Sales Advisor: Ring Concierge (Boca Raton)

<h3>Job Description</h3>
Job Description
Garfield Refining is a 130+-year-old precious metal refinery located in Philadelphia, PA. A leader in precious metal refining, Garfield provides award-winning refining solutions to the dental, jeweler, pawnbroker, manufacturing, and death-care industries. We believe that recycling is essential, and work hard to provide a valuable service to our clients around the world. We pride ourselves on driving industry leading practices, serving generations of customers, and doing our part to keep precious metal out of landfills. Beyond that, we are a family business that values our culture and strives to balance profitability with sustainability to ensure that we will be in business for another century.
We are looking for a dependable, jack-of-all-trades Operations Specialist to join our team. As part of our operations team, you'll play a vital role in keeping our refining process running smoothly!
What You'll Do: 
<ul>
<li>Inventory Management: Track and manage metal inventory to ensure metal flow throughout the refining process; identify and prioritize delayed returns.</li>
<li>Shipping &amp; Receiving: Pack and prepare outgoing metal shipments to our refinery partners, ensuring proper labeling, documentation and compliance with shipping standards. Receive and inspect incoming materials, recording details accurately in our tracking system.</li>
<li>Quality Control: Perform quality checks for hand sorted materials to verify accuracy and consistency. </li>
<li>Refining Operations: Process melts and hand sorts following established quality and safety standards.</li>
<li>Daily Workflow Review: Finalize and review daily bins to confirm completeness, accuracy, and readiness for processing. </li>
</ul>
What We're Looking For: 
<ul>
<li>4+ years previous work experience in an operations or maintenance environment;</li>
<li>Knowledge of facilities, maintenance programs, and operational procedures; </li>
<li>Strong organizational skills and attention to detail; </li>
<li>Proven ability to manage multiple priorities and meet deadlines;</li>
<li>Excel communication and interpersonal skills </li>
<li>Project and change management experience;</li>
</ul>
Why Work with Us:
<ul>
<li>Full-time, exempt position </li>
<li>Competitive Pay</li>
<li>Medical, Dental, Vision, and Disability plans for employees and their family members</li>
<li>Paid Time Off </li>
<li>401(K) employer contributions </li>
</ul>

Operations Specialist

<h3>Job Description</h3>
Job Description
About the Brand: Grown Brilliance&nbsp;founded by Akshie Jhaveri—a third-generation jeweler—was built on a mission to create a transparent and value-driven approach to fine jewelry. With 100% conflict-free lab-grown diamonds of the highest quality, Grown Brilliance combines timeless style with conscious living. Inspired by her family’s legacy, Akshie sought to redefine the jewelry industry by empowering clients with beautifully crafted, sustainable jewels that transform how they look and feel. As a proud minority-female-founded and 75% female-led company, Grown Brilliance champions women who push creative and commercial boundaries, inspiring future generations to pursue their passions.
About the Role:
We are committed to finding exceptional talent to represent our boutique in King of Prussia Mall. We are seeking dynamic PT Time Sales Associates who are passionate about delivering outstanding in-store experiences, driving customer satisfaction, and fostering meaningful brand connections.
The ideal candidate excels at creating positive, lasting customer interactions while building brand loyalty. They thrive in a fast-paced, evolving environment, adeptly balancing multiple priorities and consistently putting the customer first. Key responsibilities include supporting sales initiatives, enhancing team and customer engagement, maintaining visual and operational standards, and contributing to the overall success of the store. This role may include opening and closing responsibilities and the potential for keyholder duties.
As part of the Leap platform, this individual will have the unique opportunity to support other brands in our portfolio through new store openings, activations, and coverage needs. Familiarity with emerging retail technologies such as Shopify, Endear, Slack, and Google Workspace is a strong advantage.
Position Qualifications:
<ul>
<li>Experience in luxury retail with a growing understanding of premium accessories, including basic knowledge of materials, product features, and the service expectations of high-end clientele.</li>
<li>Availability: Flexible and adaptable to meet business needs, including days, nights, weekends, and holidays, showcasing a commitment to operational excellence.</li>
<li>Physical Requirements: Maintain an active presence on the sales floor, with energy and focus while standing, walking, using ladders, and lifting up to 50 pounds to meet business demands and deliver an elevated customer experience.</li>
<li>Minimum Age: Must be at least 18 years old to align with company standards.</li>
</ul>
Hourly Pay Range: $19 to $22. Compensation for this position follows a hourly-plus-commission model and will be determined based on the candidate's experience, skills, competencies, and qualifications.
Interpersonal Skills:
<ul>
<li>Client-Centric &amp; Hospitality-Driven- seeks to create genuine and authentic connections, anticipates needs and possesses exceptional selling skills.</li>
<li>Brand Champion: Demonstrates deep product knowledge and delivers accurate, valuable insights to enhance the client experience.</li>
<li>Adaptable: Thrives in a dynamic, matrixed environment by staying nimble, maintaining a growth mindset, identifying root causes, and creatively solving challenges.</li>
<li>Collaborative Team Player: Actively seeks and offers feedback, excels at building relationships, and thrives when working closely with teams.</li>
<li>Strong Communicator: Effectively shares information, listens actively, and builds positive relationships with team members and clients to support a collaborative environment.</li>
<li>Professional &amp; Reliable: Consistently punctual and dependable, adept at handling client inquiries, complaints, and requests with empathy and professionalism.</li>
<li>Detail-Oriented: Consistently produces high-quality, polished work with exceptional efficiency and effectiveness.</li>
</ul>
Key Performance Indicators (KPI’s):
<ul>
<li>Sales Performance: Drive results by focusing on conversion rates, Units Per Transaction (UPT), Average Order Value (AOV), and return clients.</li>
<li>Excel in customer retention by delivering personalized experiences, leveraging effective networking, and maintaining exceptional Net Promoter Scores (NPS), fostering lasting relationships and loyalty.</li>
<li>Task Management: Demonstrate efficiency and reliability in completing tasks accurately and on time.</li>
</ul>
About Leap:
The Leap platform powers insight-driven retail stores for modern brands, delivering superior performance with minimized risk. We manage 100+ stores across the country proudly partnering with trailblazing brands such as Billy Reid, Frankies Bikinis, Grown Brilliance, Malbon Golf, MZ Wallace, Paper Planes, Ring Concierge, SET and many others. To hear more about our platform directly from our CEO, click here!
Leap Perks:
<ul>
<li>Bonus Eligible</li>
<li>Medical, Dental &amp; Vision benefits (must average 32+ hours a week)</li>
<li>AllOne Health - Employee Assistance Programs</li>
<li>401K</li>
<li>Accrued PTO:
<ul>
<li>Part-Time hourly employees can accrue based on local laws</li>
</ul>
</li>
<li>Employee discount + wardrobe allotment for participating Leap brands</li>
</ul>
In order to achieve our mission, we need to work hard to create a diverse community of Leapers to support the brand and customers we serve and help us all grow and thrive individually and as a team. Our differences make our organization special and are paramount to our culture. Your age, skin color, beliefs, sexual orientation, nationality, disability, parental status, vet status, gender identity are valued.
Powered by JazzHR
v35Z8hvHK9

PT Sales Advisor: Grown Brilliance

<h3>Job Description</h3>
Job DescriptionLocation: New Orleans, LA Employment Type: Full-Time
We are&nbsp;seeking&nbsp;a skilled and detail-oriented&nbsp;Jewelry Repair&nbsp;Technician&nbsp;to join our team. The ideal candidate will have&nbsp;expertise&nbsp;in repairing, restoring, and&nbsp;maintaining&nbsp;fine jewelry, ensuring each piece meets our&nbsp;high standards&nbsp;of quality and craftsmanship. This role requires precision, a strong understanding of jewelry materials and techniques, and the ability to provide excellent customer service.&nbsp;
What You’ll Do
Key Responsibilities:&nbsp;
<ul>
<li>
Inspect, assess, and repair all types of jewelry, including rings, necklaces, bracelets,&nbsp;and&nbsp;earrings.&nbsp;
</li>
</ul>
<ul>
<li>
Perform soldering, stone setting, resizing, polishing, cleaning, and restoration work on various metals and gemstones.&nbsp;
</li>
</ul>
<ul>
<li>
Identify&nbsp;and diagnose jewelry defects or damage, recommending&nbsp;appropriate repair&nbsp;solutions.&nbsp;
</li>
</ul>
<ul>
<li>
Maintain&nbsp;accurate&nbsp;repair orders, documentation, and inventory of materials used.&nbsp;
</li>
</ul>
<ul>
<li>
Collaborate with customers to understand repair needs, providing guidance and updates throughout the repair process.&nbsp;
</li>
</ul>
<ul>
<li>
Ensure all repaired pieces meet quality standards and aesthetic expectations.&nbsp;
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</ul>
<ul>
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Maintain a clean, organized, and safe workspace, including proper care of tools and equipment.&nbsp;
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</ul>
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<li>
Stay updated on industry techniques, tools, and materials to continuously improve repair quality.&nbsp;
</li>
</ul>
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May be&nbsp;required&nbsp;to work on production pieces based on the volume of repairs&nbsp;
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</ul>
Qualifications:&nbsp;
<ul>
<li>
Proven experience as a jeweler with a focus on jewelry repair (2–5+ years preferred).&nbsp;
</li>
</ul>
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<li>
Strong knowledge of metals (gold, silver, platinum), gemstones, and jewelry components.&nbsp;
</li>
</ul>
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<li>
Skilled&nbsp;in soldering, stone setting, resizing, polishing, and other repair techniques.&nbsp;
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</ul>
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<li>
Detail-oriented with excellent hand-eye coordination and precision.&nbsp;
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</ul>
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Ability to work efficiently while&nbsp;maintaining&nbsp;high-quality standards.&nbsp;
</li>
</ul>
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<li>
Strong customer service and communication skills.&nbsp;
</li>
</ul>
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<li>
Familiarity with jewelry appraisal and evaluation is a plus.&nbsp;
</li>
</ul>
<ul>
<li>
High school diploma or equivalent; formal training in jewelry making or repair is preferred.&nbsp;
</li>
</ul>
Working Conditions:&nbsp;
<ul>
<li>
Work primarily in a jewelry repair bench environment.&nbsp;
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</ul>
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<li>
May handle delicate tools, chemicals, and small components requiring precision.&nbsp;
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</ul>
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<li>
This is not a&nbsp;customer-facing&nbsp;position&nbsp;however&nbsp;you must communicate and prioritize as though it is.&nbsp;
</li>
</ul>
Why Join Us
<ul>
<li>Work with a talented and passionate team.</li>
<li>Opportunities to learn new technologies and continuously grow your craft. </li>
<li>Competitive pay and benefits package. </li>
</ul>
We are proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and the businesses we support. 
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