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<h3>Job Description</h3>
Job Description
Job Title: Project Manager
Duration: Full - Time
Location: Temecula, CA
 
Summary:
The Project Manager position in the water and wastewater system integration industry is a technical role that involves leading and managing technically complex projects and teams that provide designs for electrical equipment and instrumentation with advanced process automation and controls. In this role, you will be responsible for overseeing multidiscipline project teams, ensuring effective collaboration across various technical and non-technical stakeholders. You will serve as the primary point of contact for customers regarding the technical scope and schedule of projects, guiding them through the process from initial requirements gathering and design approval to final implementation. The ideal candidate will possess a strong technical background, excellent project management skills, and a passion for delivering high- quality results that meet client needs. Essential duties and other responsibilities include, but are not limited to, the following:
<ul>
<li>Project Planning &amp; Execution.</li>
<li>Technical Team Leadership.</li>
<li>Develop initial project financial and scheduling documents.</li>
<li>Coordinate multi-disciplined schedules for the project teams.</li>
<li>Update and track project deliverables.</li>
<li>Monitor and update on project procurement activities or status.</li>
<li>Monitor, update, and process project documents.</li>
<li>Process project invoices.</li>
<li>Administrator Project close-out documents and activities</li>
</ul>
 Required Education and Experience
<ul>
<li>Bachelor’s degree in computer science, Information Technology, Engineering, or a related field.:</li>
<li>A field of study in Information Technology, Computer Science, Construction Management, Civil or Electrical Engineering, Business Administration, or a related discipline.</li>
<li>Degrees in Management Information Systems (MIS), Systems Engineering, or other technical fields will be considered.</li>
<li>5+ years of experience in project management, with at least 3 years focused on system integration projects.</li>
<li>Technical Experience</li>
<li>Familiarity with system integration concepts, methodologies, and technologies.</li>
<li>Understanding of software development life cycle (SDLC) and agile methodologies.</li>
<li>Experience with project management tools (e.g., MS Project, Primavera, Monday.com).</li>
</ul>
&nbsp;
Desired Skills and Knowledge
<ul>
<li>Proficiency in creating and managing project schedules, budgets, and resources.</li>
<li>Strong organizational and time-management skills.</li>
<li>Basic understanding of IT infrastructure, networks, and software systems.</li>
<li>Ability to understand technical documentation and communicate technical information clearly.</li>
<li>Proficiency with productivity software (e.g., Microsoft Office Suite).</li>
<li>Knowledge of collaboration tools (e.g., Microsoft Teams, SharePoint).</li>
</ul>
 
&nbsp;
Certificates, Licenses, Registrations
<ul>
<li>A valid California Driver’s License</li>
<li>Project Management Certifications such as PMP (Project Management Professional), CAPM are preferred but not required.</li>
</ul>

Construction Project Manager

<h3>Job Description</h3>
Job Description
Mercantile Bank, a United Community Bank, is seeking an IT Technician to join our helpdesk team. This individual will work from our Quincy, Illinois locations and will be responsible for end user computing support. They will also provide additional support to our System Administrators. This includes receiving, prioritizing, documenting, and actively resolving end user help requests. Problem resolution may involve the use of approved diagnostics and help tools, as well as require the individual to give hands on help at the desk level.
Essential Duties and Responsibilities:
<ul>
<li>Evaluate urgency of issues, select, and take appropriate steps toward resolution or escalation</li>
<li>Install hardware and peripheral components such as monitors, keyboards, printers and scanners</li>
<li>Load appropriate software packages such as operating systems, networking components and office applications</li>
<li>Provide telephone, in-person and online support to end-users</li>
<li>Keep all assigned non-ticket tasks up to date along with resolution dates for each task</li>
<li>Responsible for imaging and building workstations and laptops</li>
<li>Responsible for patching user machines and servers</li>
<li>Responsible for Active Directory user changes, maintenance, and general housekeeping</li>
<li>Assist in providing support for audio/visual equipment in conference and training rooms</li>
<li>Working knowledge of mobile device technologies and OS</li>
<li>Responsible for printer maintenance and troubleshooting including print server and print queues</li>
<li>Responsible for the development and maintenance of all end user Desktop FAQs and "How To" articles</li>
<li>Escalate network/technical issues to IT Helpdesk Manager, and provide sufficient information to maintain continuity to assist with troubleshooting and problem resolution</li>
<li>Provide proactive communication and notification to users of pending or upcoming problems, outages, or other service issues</li>
<li>Other related duties as assigned</li>
</ul>
 
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Computer Requirements:
<ul>
<li>Proficiency in Microsoft Office (Word, Excel, Access, and Power Point)</li>
<li>Experience using ITI/Director a plus</li>
</ul>
Education/Experience Requirements:
<ul>
<li>Associate's degree or Vocational training in Computer Science/MIS or equivalent experience preferred</li>
<li>Experience with Powershell, SQL, JavaScript, XML or similar scripting and logic experience a plus</li>
</ul>
Additional Requirements:
<ul>
<li>Previous customer service skills preferred</li>
<li>Strong attention to detail and accuracy</li>
<li>Strong time management and organizational skills</li>
<li>Ability to practice discretion and handle confidential information in a professional manner</li>
<li>Ability to handle sensitive and confidential situations and comprehend the level of confidentiality that comes along with the position and protecting employee's, customer and Bank information</li>
<li>Problem Solving/Analysis skills</li>
<li>Ability to communicate effectively with customers and coworkers</li>
<li>Ability to read, write and comprehend simple instructions, short correspondence and memos</li>
<li>Ability to perform basic mathematical calculations and to work with mathematical concepts and apply them to work situations</li>
<li>Ability to manage and execute more than one task at a time</li>
<li>Ability to define problems, collect data, establish facts, and draw valid conclusions</li>
<li>Ability to independently perform duties, establish priorities and meet deadlines with limited supervision</li>
<li>Ability to adhere to safety and compliance regulations and procedures</li>
<li>Knowledge of financial institution regulations </li>
<li>Ability to exercise sound judgement that is consistent with established policies, procedures and business practices</li>
<li>General knowledge of bank procedures and how they apply to other areas of the bank</li>
</ul>
Attendance Requirements:
Employees are expected to report to work as scheduled, on time and prepared to start work. Employees are expected to remain at work for their entire work schedule. Late arrival, early departure or other absences from scheduled hours should be avoided.
Certificates, licenses, or registrations:
<ul>
<li>None required</li>
</ul>
Working Conditions:
This job operates in a clerical office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Physical requirements:
<ul>
<li>Requires bending, stooping or standing as necessary</li>
<li>Requires the ability to hear, speak and/or signal people</li>
<li>Effectively communicate verbally, in writing, and in English</li>
<li>Requires manual dexterity, typing, and the ability to key in transactions</li>
<li>The employee may occasionally lift and/or move up to 25 pounds</li>
</ul>
 Benefits:
The following benefit programs are available to all employees:
<ul>
<li>401(k) retirement plan (requires 60 days of employment, age 20)</li>
<li>Paid Leave Time</li>
<li>Free checking account including identity theft and cellphone protection, Roadside Assistance and more </li>
<li>Free savings account &amp; Safety Deposit Box</li>
<li>Cashier's checks</li>
</ul>
In addition, the following benefits are available to all full-time employees after meeting eligibility requirements:
<ul>
<li>Vacation time (requires 30 days of employment)</li>
<li>Sick/Personal Time (requires 90 days of employment)</li>
<li>Holidays</li>
<li>Jury Duty leave</li>
<li>Health Insurance (requires 60 days of employment)</li>
<li>Dental Insurance (requires 60 days of employment)</li>
<li>Vision Insurance (requires 60 days of employment)</li>
<li>Life Insurance (requires 60 days of employment)</li>
<li>Short-Term Disability Insurance (requires 60 days of employment)</li>
<li>Long-Term Disability Insurance (requires 60 days of employment)</li>
<li>Section 125 Cafeteria Plan including Flexible Spending Accounts (requires 60 days of employment)</li>
<li>Tuition Reimbursement</li>
<li>Military Leave</li>
</ul>
Some benefit programs require contributions from the employee and all begin on the first of the month after eligibility is met. Certain benefits provided by United Community Bank are governed by plan documents. 
Please visit <a href="https://ucbbanks.com/careers" target="_blank">https://ucbbanks.com/careers</a> for more information on UCB's complete benefit package.

IT Help Desk Technician

<h3>Job Description</h3>
Job Description
**This position is contingent on contract award**
Come Join Our Team! First Division Consulting (FirstDiv) provides program management, acquisition, logistics, field service representative, explosive ordnance disposal, and personnel support services to Department of Defense and Federal Government Agencies. We are a Virgina Verified Service-Disabled Veteran-Owned Small Business and a Small Disadvantaged Business. If you are looking for a company who has an overall rating on Glassdoor of 4.8 and who puts their people first, then continue to read below and join the FirstDiv team!
First Division Consulting is seeking an experienced Project/Program Manager III to provide leadership, oversight, and programmatic support for the DoD C5ISR programs and the Sensing and Information Operations (SIO) Integrated Product Team (IPT). The Sensing and Information Operations (SIO) IPT Engineering and Technical Support to Terrestrial/Human Intelligence Programs provide engineering and related technical activities such as cyber security, quality assurance, technical documentation development, configuration management, and program management support services to the customer base within the Sensing and Information Operations (SIO) Integrated Product Team (IPT). This program provides small scale production efforts in support of prototyping and low-rate initial production systems which includes systems engineering for requirements, design, prototyping, and testing support. 
Responsibilities:
<ul>
<li>Serve as the primary interface with Government leadership for contract and program execution.</li>
<li>Oversee planning, scheduling, budgeting, and performance tracking across complex projects.</li>
<li>Provide programmatic support to acquisition planning, risk management, and lifecycle management.</li>
<li>Lead and manage C5ISR system development, integration, and sustainment.</li>
<li>Deliver formal reports, presentations, and briefings to senior stakeholders.</li>
<li>Mentor and manage technical and programmatic staff to meet mission objectives.</li>
</ul>
Requirements
 Education/Certification:
<ul>
<li>Bachelor’s degree in Engineering, Physical Sciences, Mathematics, MIS, or Business from an accredited institution.</li>
</ul>
<ul>
<li>PMP or DAWIA Level II–III in Program Management.</li>
</ul>
Experience: 
<ul>
<li>15 years supporting programs/projects, including equipment, system, and programmatic support.</li>
<li>8 years in program management (technology assessments, systems design/analysis, acquisition and budget planning).</li>
<li>5 years managing C5ISR systems.</li>
<li>Strong knowledge of the FAR and DoD procurement policies.</li>
<li>Excellent written and oral communication skills.</li>
</ul>
Security Clearance Level: An Active Secret clearance is required.
Benefits
Medical, dental, vision, life insurance, STD, LTD, holidays, PTO and 401(k) plan with company match.
First Division Consulting is an Equal Opportunity Employer. All employment decisions are based on merit, qualifications, skills, and abilities. All fully qualified applicants will receive equal consideration for employment in accordance with all applicable federal, state, and/or local laws prohibiting discrimination by protected classes.

Project/Program Manager III

<h3>Job Description</h3>
Job Description
Who We Are…
 
With over 50 years of experience, and several CITY Furniture and Ashley HomeStore showrooms and distribution centers throughout Florida, CITY Furniture continues to be recognized as a top furniture company in South Florida and nationwide. By joining CITY Furniture, you become part of a family-spirited organization that is focused on you! With planned local growth, plus growth in new markets over the next several years, the CITY Furniture team is excited about the future. Join our fun, family-spirited team to build a long-lasting career at a company that will continue to challenge, develop, and appreciate its Associates. Click Here to watch our Company video!

Our Vision is to be the home store.
Our Purpose is to enrich people’s lives and make the world a better place.
Our Mission is to provide quality home furnishings, at excellent values, in an exciting and fun environment.
Our Values: Mutual Trust &amp; Respect | Continuous Improvement | Entrepreneurial Spirit | Customer Focus | Teamwork | Giving Back

What This Opportunity Is…
As a Technology Specialist, the primary function of this position is to support and maintain in-house technology equipment and IT assets. The Technology Specialist is also responsible for installing, configuring, diagnosing, repairing, and upgrading all corporate hardware and equipment while ensuring optimal performance, Troubleshooting technical issues. Addressing customer inquiries and ensuring customer satisfaction.
Position Title: Technology Specialist
Reports To: Technology Support Manager
Location: Orlando Area (Ocoee, Millenia, Altamonte and The Villages)
Department/Sub-Department: IT/Technology Support/Infrastructure
Hourly Pay Rate: $22 

What You’ll Do…
As a Technology Specialist, your primary responsibilities will be to:
<ul>
<li>System Management: Ensures all computer systems are functional and identifies issues with hardware, printers, software, and user access. Researches error messages and corrects problems, manages helpdesk tickets. </li>
<li>Internal Support: Provides support to staff via in-person, email, and phone, assisting with company-supported hardware/software applications and acting as a computer resource. </li>
</ul>
Additional duties and responsibilities as a Technology Specialist:
<ul>
<li>Computer Monitoring: Operates and monitors computers and peripherals like printers and access points. Maintains warehouse systems and equipment for optimal functionality. </li>
<li>Human Resource Management: Offers on-the-job training to new department staff to aid their development.</li>
<li>Installations: Performs hardware and software installations and assists with upgrades for job functions. </li>
<li>Documentation: Records user-submitted tickets and their resolutions for future reference. </li>
<li>Transactions: Creating documentation for work orders, equipment movement sheets, purchase orders for vendors, return merchandise authorization, and FedEx shipping. </li>
</ul>

We’re Looking For…
<ul>
<li>Technical Troubleshooting: Proficiently diagnose and solve hardware, software, and network issues for a smooth user experience.</li>
<li>Customer Service: Provide exceptional assistance with patience, catering to user needs for positive interactions.</li>
<li>Communication Skills: Effectively convey technical details to non-technical users and collaborate with colleagues for complex problems.</li>
<li>Ticket Management: Skillfully prioritize and handle helpdesk tickets, ensuring timely and accurate issue resolution.</li>
<li>Problem Solving: Autonomy in decision-making and problem-solving. Use logical thinking to identify root causes and implement effective solutions.</li>
<li>Adaptability: Stay updated on evolving technologies, adapting to changes in software, hardware, and user needs.</li>
<li>Team Collaboration: Work with colleagues, escalating complex issues for collective problem-solving.</li>
</ul>

What’s Required…
<ul>
<li>Education &amp; Work Experience:
<ul>
<li>AA/AS degree in MIS or relevant Certification preferred</li>
<li>2-4 years or more of related IT technical support experience.</li>
</ul>
</li>
<li>Work Environment &amp; Schedule:
<ul>
<li>
5-day schedule - some flexibility needed for emergencies
</li>
<li>40-hour workweek</li>
<li>Operates in corporate offices, distribution centers, and retail showrooms.</li>
<li>50% Travel contained within Florida.</li>
</ul>
</li>
</ul>
<ul>
<li>Physical Requirements:
<ul>
<li>This position requires limited lifting.</li>
</ul>
</li>
</ul>
<ul>
<li>Technology Requirements:
<ul>
<li>Knowledge of Microsoft Office Programs (i.e. Excel, Word, and Outlook, etc.)</li>
<li>Google Suite (i.e. Docs, Sheets, Slides, etc.)</li>
<li>iPad iOS</li>
<li>Apple Mac OS</li>
<li>Microsoft Windows Operating System</li>
<li>Software Utility Tools</li>
<li>Jira Service Management</li>
</ul>
</li>
</ul>
<ul>
<li>Certifications / Licenses
<ul>
<li>ITF+ Certification preferred but not required</li>
<li>A+ Certification preferred but not required</li>
<li>Network + Certification preferred but not required</li>
</ul>
</li>
</ul>

What Benefits You’ll Receive…
<ul>
<li> Competitive and Transparent Compensation</li>
<ul>
<li>Visibility into all Associate-level pay ranges within your department</li>
<li>Opportunity for performance-based and profit sharing bonuses</li>
</ul>
<li>Associate Well-being</li>
<ul>
<li>Workforce and Demand Planning for Leveled Workload</li>
<li>Paid Vacation &amp; Sick Time</li>
<li>Paid Parental leave</li>
<li>Opportunity for Flexible Work Environment and Schedule (varies by department and role)</li>
<li>Community involvement and volunteer opportunities</li>
</ul>
<li>Health Benefits</li>
<ul>
<li>Free virtual healthcare services (for Associates enrolled in our medical plans)</li>
<li>Medical options include Employer-funded HSA options</li>
<li>Vision to support your eye health and well-being</li>
<li>100% Employer-paid Dental option available to all Associate</li>
<li>Employee Assistance Program (EAP)</li>
<li>Life &amp; Disability Insurance 100% employer-sponsored options</li>
<li>Voluntary Insurance (Accident, Hospital, Critical Care, etc.)</li>
</ul>
<li>Retirement Benefits</li>
<ul>
<li>401(k) - once enrolled, Associates are 100% vested with discretionary Company Match</li>
<li>Roth 401K Option</li>
<li>Financial Wellness webinars</li>
</ul>
<li>Growth Opportunities</li>
<ul>
<li>90% Promote from Within</li>
<li>Access to various training for professional development</li>
<li>Individual Development Plan (IDP) (varies by department)</li>
</ul>
<li>Associate Purchase Discount Program</li>
<li>And so much more….</li>
</ul>

Are Your Excited?…
Here are you next steps:
<ul>
<li>Apply</li>
<ul>
<li>Submit your application and resume</li>
</ul>
<li>Application Review</li>
<ul>
<li>A CITY Furniture Recruiter will carefully review your qualifications</li>
</ul>
<li>Virtual Interview </li>
<ul>
<li>Complete your short video interview with our AI Virtual Assistant, Zara</li>
</ul>
<li>Recruiter Review </li>
<ul>
<li>Your interview will be reviewed by a recruiter</li>
</ul>
<li>Recruiter Follow up</li>
<ul>
<li>A recruiter will contact you by phone to discuss next steps and answer any questions you may have</li>
</ul>
<li>Hiring Manager Interview </li>
<ul>
<li>Meet with the hiring manager for a video or in-person interview</li>
</ul>
</ul>
CITY Furniture, Inc. is an Equal Opportunity Employer. We recruit, hire, train, and promote individuals in all job titles without regard to age, race, color, sex, religion, sexual orientation, gender identity, national origin, disability, genetic information, or status as a covered veteran or any other status protected by federal, state or local law. At CITY Furniture, Inc. we are committed to a fair and equitable workplace where everyone is a respected and a valued member of the team.

FIELD TECHNOLOGY SPECIALIST - ORLANDO, FL AREA

<h3>Job Description</h3>
Job Description
IT Support Analyst
Administration
Monday-Thursday; 7:30am-5:30pm; Friday; 8:00am-12:00pm &amp; On-Call Rotation
- Tuscaloosa, AL -
Competencies:
<ul>
<li>Detailed knowledge and understanding of computer hardware and telephone/telecommunications systems required.</li>
<li>Must be skillful in the use of precision hand tools used in computer adjustments and repair.</li>
<li>Must possess excellent time management organizational, and documentation skills.</li>
<li>Must possess a positive attitude in dealing with people.</li>
<li>Must be able to work independently on assigned tasks.</li>
<li>Must possess ability use or learn crystal reports and or SQL.</li>
<li>Must possess the ability to use MS Office applications including (Word, Excel, Outlook, Access, Power Point).</li>
<li>Must possess knowledge and general understanding of Healthcare Applications and Hardware Systems.</li>
</ul>

Essential Functions/Responsibilities:
<ul>
<li>Serves as a key resource between departments and Information Technology Department.</li>
<li>Assist users with PC and phone operations, i.e. log-in, voicemail, general user information.</li>
<li>Provides end users access to the network and programs, activating or deactivating user accounts as necessary.</li>
<li>Set up computers, desk phones, or mobile devices for staff as requested, relocating as needed, load software.</li>
<li>Set up printers and fax machines as requested.</li>
<li>Respond to user requests in a timely manner and document accordingly.</li>
<li>Assist with knowledgebase documentation for department and agency.</li>
<li>Serves as a resource for all IT tasks and projects with a focus on higher end / advanced solutions.</li>
<li>Serves as a training resource and mentor employees.</li>
<li>Participates in on-call and weekend coverage.</li>
<li>Train supervisors and staff on system changes and updates as needed.</li>
<li>Ability to work effectively as part of a team and coordinate team members and system users.</li>
<li>Ability to multitask and prioritize tasks to meet deadlines.</li>
<li>Communicate regularly and effectively with team members and supervisor.</li>
<li>Ensure that all assigned duties are implemented according to Indian Rivers Behavioral Health policies and procedures.</li>
<li>Ensure that all assigned duties are implemented according to Department of Mental Health policies and standards.</li>
<li>Ensure all safety, fire prevention, and health measures are followed while on duty.</li>
<li>Responsible for developing, writing, and maintaining monthly and on-demand reporting to various departments and agencies.</li>
<li>Maintain communication and awareness of current Organization events by reading memos, emails, bulletin boards, and communication logs.</li>
<li>Work independently and/or with teams to complete assigned tasks and projects accurately and in a timely manner with minimum supervision.</li>
<li>Support Organizational Code of Conduct, Standards Compliance, HIPAA, and Security Programs by ensuring job tasks are performed in a legal and ethical manner, assessing the work area for non-compliance and notifying the supervisor, manager, Executive Director or designee as appropriate, and maintaining training requirements and understanding that training is a required condition of employment.</li>
<li>Maintain the confidential nature of all consumer and Organization related activities by not divulging information outside the facility, discussing information within the facility on a need-to-know basis, acknowledging policy annually by signing confidentiality statement, and by referring media and general inquiries to the Executive Director.</li>
<li>Adhere to attendance and punctuality policy by allowing adequate time to arrive, clock-in and assume responsibilities at designated time, adhering to meal and break times and making timely requests for annual leave and reporting the need for sick leave in accordance with policy.</li>
<li>Demonstrate the skills necessary to keep the business operations of Indian Rivers on task and up to date.</li>
<li>Devote 40 hours per week to the completion of duties as outlined in the job description. More than 40 hours of work per week may be required to meet job responsibilities and deadlines.</li>
<li>Comply with all standards related to safety and health by maintaining current TB Test, CPR/First Aid, CPI, and by reporting infections and on-the-job injuries in accordance with policy.</li>
<li>Identify opportunities for improving the quality of services provided by the department and the organization.</li>
<li>All other duties and responsibilities as assigned by the Supervisor or Executive Director.</li>
</ul>
Minimum Qualifications:

Full-Time Employee Benefits:
<ul>
<li>Associate's, technical, or non-IS Bachelor's degree and minimum one year IS experience OR</li>
<li>Bachelor's degree in CS/CIS/MIS OR a minimum of 5 years relevant IT experience.</li>
<li></li>
<li>EHR Vendor Certification may be required to be obtained and maintained.</li>
<li>Experience in Microsoft Office and Microsoft Applications preferred.</li>
<li>Experience in IT Support for Hardware and Software.</li>
<li>Current Alabama driver's license and good driving record as defined by Indian Rivers' policy.</li>
<li>Must be able to read, write legibly, speak, and comprehend English.</li>
<li>
Blue Cross Blue Shield Medical Insurance
</li>
<li>
Employees Retirement System of Alabama
</li>
<li>
Prescription Drug Coverage
</li>
<li>
Mileage Reimbursement
</li>
<li>
Paid Time Off
</li>
<li>
Voluntary Dental, Vision, and Life Insurance

Indian Rivers is an Equal Opportunity Employer This Employer participates in E-Verify 

</li>
</ul>

IT Systems Support Analyst - 3564

<h3>Job Description</h3>
Job Description
Are you passionate about protecting organizations from cyber threats and helping shape the future of cybersecurity? Virtuo Group is seeking a skilled and motivated Cybersecurity Analyst to join our award-winning team. In this role, you’ll monitor, detect, and respond to security incidents, while working alongside experts who are dedicated to keeping our clients’ systems secure. If you thrive in a fast-paced, dynamic environment and enjoy solving complex challenges, this is the opportunity to make a real impact.
Workdays &amp; Hours: MONDAY – FRIDAY 8:00 AM – 4:00 PM* *Subject to Change / Remote is Not an Option
DESCRIPTION OF DUTIES / ESSENTIAL FUNCTIONS Under the general direction of the Chief Information Security Officer (CISO),duties, functions and responsibilities of this position include:
<ul>
<li>Develop and implement the Houston Police Department (HPD) specific Information Security Program aligned with the COH Cybersecurity Master Plan to address the confidentiality, integrity and availability of HPD systems, data and information.</li>
<li>Directs an ongoing, proactive risk assessment program for all new and existing HPD systems and remains familiar with HPD's goals and business processes so effective controls can be put in place for those areas presenting the greatest information security risk.</li>
<li>Responsible for communicating risks and recommendations to mitigate risks to the COH CISO and HPD senior leadership team in cost/benefit terms so decisions can be made to ensure the security of information systems and information entrusted to HPD.</li>
<li>Oversees all ongoing activities related to the development, implementation and maintenance of HPD's information security policies and procedures by ensuring these policies and procedures encompass the overall security of criminal justice information (CJI) both at rest and in motion.</li>
<li>Assists HPD divisions, programs and HPD Chief Data Officer with efforts to ensure compliance with the Federal Bureau of Investigation (FBI) Criminal Justice Information Security (CJIS) policy.</li>
<li>Ensures HPD vulnerabilities are managed and mitigated per COH Cyber Division requirements.</li>
<li>Assists with the development of HPD specific, role-based information security awareness training programs</li>
<li>Works with COH CISO to ensure proper protections, technical and physical controls are in place to protect the confidentiality, integrity and available of HPD systems, data and information.</li>
<li>Assists with the development and implementation of an HPD business continuity/disaster recovery plan to offset the impact caused by intentional and unintentional acts</li>
<li>Evaluates security incidents and determines what response, if any, is needed and coordinates with COH CISO, and COH Cyber Division on proper responses when sensitive data or information are compromised.</li>
<li>Assists the COH CISO with HPD insider threat investigations.</li>
<li>Remains competent and current through self-directed professional reading, developing professional contacts with colleagues, attending professional development courses, attending training, conferences, and/or courses as directed by COH CISO, and obtaining certifications relevant to job duties.</li>
<li>Supervises the local cyber staff located at HPD and instructs, trains, and evaluates team members on proper information security practices, protocols, and procedures.</li>
</ul>
WORKING CONDITIONS There are no major sources of discomfort, i.e., essentially normal office environment with acceptable lighting, temperature and air conditions. Significant time spent using computer display, keyboard, and mouse.
EDUCATION REQUIREMENTS
B.A. or B.S. degree in Management and Information Systems (MIS), Computer Science, Engineering or a closely related field.
EXPERIENCE REQUIREMENTS
At least 5 years of experience implementing IT Security plans and controls of a department or enterprise IT environment that includes three (3) years managing a technology team. Strong understanding of the department's core business functions and business strategy.
LICENSE REQUIREMENTS Must be able to pass a criminal background check, obtain and maintain federally mandated security clearances where required.
PREFERENCES Preference will be given to applicants who possess:
<ul>
<li>Certified Information Systems Security Professional (CISSP)</li>
<li>Certified Information Security Manager (CISM)</li>
<li>SANS Global Security Essentials (GSEC)</li>
<li>At least 5 years of experience developing and implementing cybersecurity plans and controls in a large enterprise.</li>
<li>Broad working knowledge of criminal justice operations and their related data/software/hardware requirements including, but not limited to police patrol, investigations, case management, and related information technology needs</li>
<li>Comprehensive understanding of the compliance and legal requirements for information confidentiality and integrity especially as it relates to criminal justice information in a law enforcement environment (records management system (RMS), body worn camera (BWC), etc.)</li>
<li>Experience evaluating and managing cyber risk and working within industry-standard frameworks (e.g. NIST Cybersecurity Framework, CIS Top 20, NIST 800-XX, etc.)</li>
<li>Knowledge and experience with Windows, Active Directory, group policy, DNS, encryption, patch management, anti-virus, system configuration management</li>
<li>Knowledge and experience with LAN, WAN, VPN, routers, firewalls, servers, IDS/IPS, SIEM and DLP</li>
<li>Solid expertise in formal/structured IT security risk assessment methodology, including understanding the implementation challenges and advantages across all levels of hardware platforms and software applications</li>
<li>Experience with a wide variety of operating systems: Windows Server X, Windows 10/11, Linux etc.</li>
<li>Knowledgeable of Cyber Kill Chain and Diamond Model of Intrusion Analysis models</li>
<li>Knowledge of SIEM, IDS, anti-virus/anti-malware and firewall technologies</li>
<li>Solid knowledge and understanding of networking and TCP/IP</li>
<li>Well-developed interpersonal skills. Ability to get along with diverse personalities; tactful, mature and flexible Ability to establish creditability and be decisive but also to recognize and support the organization's preference and priorities</li>
<li>Ability to maintain the highest standard of confidentiality is required with zero tolerance</li>
<li>High energy level, comfortable performing multifaceted projects in conjunction with normal activities</li>
<li>Results oriented with the ability to balance other business considerations</li>
<li>Ability to speak and present information effectively to groups of varying sizes</li>
<li>Proven experience working in a rapidly changing, high intensity environment, avid proactive learner and ability to work well in a team-based environment</li>
<li>Strong interpersonal and writing skills</li>
<li>Superior attention to detail</li>
</ul>
Preference shall be given to eligible veteran applicants provided such persons possess the qualifications necessary for competent discharge of the duties involved in the position applied for, such persons are among the most qualified candidates for the position.
SELECTION / SKILLS TESTS REQUIRED Organization may administer skills assessment test.
EEO Equal Employment Opportunity
Virtuo Group Corporation is committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, genetic information, veteran status, gender identity, or pregnancy.
Company DescriptionVirtuo Group is an award-winning cybersecurity firm trusted by over 50 organizations nationwide. We tackle crises and streamline daily workflows with agility, expertise, and dedication. As a service-disabled, minority, woman-, and veteran-owned small business, we value the discipline and commitment veterans bring and actively recruit disabled veterans for key roles. Our core values—agility, technical acumen, and exceptional service—guide every solution, project, and client interaction. Join us and make an impact where it matters most. 
<h3>Company Description</h3>
Virtuo Group is an award-winning cybersecurity firm trusted by over 50 organizations nationwide. We tackle crises and streamline daily workflows with agility, expertise, and dedication. As a service-disabled, minority, woman-, and veteran-owned small business, we value the discipline and commitment veterans bring and actively recruit disabled veterans for key roles. Our core values—agility, technical acumen, and exceptional service—guide every solution, project, and client interaction. Join us and make an impact where it matters most.

INFORMATION SECURITY OFFICER (EXE LEV)

<h3>Job Description</h3>
Job Description
The Guild of St. Agnes is the largest early education and care agency in Central MA with a mission to provide families with quality and affordable childcare in a safe and nurturing environment. Join our team where you will make a tremendous impact on children's lives, one that can have a lasting impression!
We are currently seeking an ERP Billing Manager to join our finance team. This individual will oversee the implementation, maintenance, and optimization of the Guild's Enterprise Resources Planning Childcare and Billing system-FAMLY.

Key responsibilities include but are not limited to:

ERP Management-FAMLY

<ul>
<li>Manage project lifecycles, troubleshoot issues, ensure data integrity, collaborate with stakeholders, and train users to align the system with business goals and improve efficiency.</li>
<li>Lead and train Guild staff and coordinate with third-party vendors for enhancements and support</li>
<li>Provide technical support and maintenance</li>
<li>Maintain up to date technical and training documentation</li>
</ul>

Billing Management-FAMLY

<ul>
<li>Oversee daily operations- Manage all day-to-day activities of the Guild's Billing and Family Access staff</li>
<li>Oversee the process of verifying eligibility and applying appropriate charges to accounts</li>
<li>Monitor and manage the entire revenue cycle including charges, claim submission, and payment posting</li>
<li>Monitor payments and collections</li>
<li>Stay up to date on EEC billing regulations and compliance requirements.</li>
<li>Regularly audit EEC billing reports to identify errors and work with staff to correct them</li>
<li>Provide training to staff on Billing and SOP (standard operating procedures)</li>
</ul>

Qualifications:
<ul>
<li>Require a BS Degree in Business Administration, Accounting, Management Information Systems (MIS), or Information Technology</li>
<li>Solid computer skills in MS Word and Excel</li>
<li>Requires minimum of 5 years' experience with ERP systems</li>
<li>Minimum of 2 years of management experience</li>
<li>Excellent verbal and written communication skills</li>
<li>Strong organizational skills and attention to detail in a changing environment</li>
<li>Strong analytical &amp; quantitative skills</li>
<li>Proficiency in ERP software and revenue management tools</li>
<li>Excellent communication, leadership, and problem-solving skills</li>
<li>Proficient in Project Management methodologies</li>
<li>Ability to manage competing projects</li>
</ul>

The Guild of St. Agnes offers an excellent benefits package including; health and disability insurances, a 401k with up to 10% employer contribution, up to 4 weeks of vacation after one year, and more.
The Guild of St. Agnes is an Equal Opportunity Employer, committed to creating a diverse, inclusive environment for all employees

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