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<h3>Job Description</h3>
Job DescriptionOverview
Company Overview:
Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. We offer a comprehensive benefits package that may include medical, dental, and vision coverage, life insurance, a retirement plan, employee assistance programs, company discounts, and other perks, depending on the position and eligibility.
Job Description:
Job Description
Join the world's leading global security company!
<ul>
<li>Salary is $72,100 per year</li>
<li>Location: Palm Desert, California</li>
<li>Excellent benefits and career growth opportunities</li>
<li>Annual Bonus</li>
<li>Auto Allowance of $3,510 per year and Auto Fuel Card&nbsp;</li>
</ul>
Allied Universal® is hiring a Client Manager. As a Client Manager, you will build long term meaningful client relationships and lead our front-line employees that deliver our security services throughout a designated portfolio. By promoting strong employee engagement, you will drive operational metrics and deliver world-class services to clients across various vertical markets. Aligning with our iCARE Leadership approach, you will be a guide on our journey to be an employer of choice in the service industry by fostering an exceptional employee experience.
RESPONSIBILITIES:
Caring Leadership, Client Engagement, and Operational Oversight:
<ul>
<li>Hire, develop and retain front line staff, including Security Officers, Field Supervisors and Operations Managers, for small to medium-sized clients within your designated portfolio</li>
<li>Utilize Allied Universal's AI technology, online reporting tools, and Business Intelligence Platform to monitor and analyze financial and operational metrics; drive operational efficiency by optimizing employee schedules, minimizing non-billed overtime, and supporting revenue growth, cash collections, and overall profitability</li>
<li>Oversee and maintain client performance metrics, including budget management, accounts receivable, accounts payable, and overall account health, ensuring alignment with EBITA targets</li>
<li>Build and maintain client relationships by addressing security needs, reducing risks, managing crises, and implementing effective corrective action plans; you will develop protocols, training, and response strategies that drive operational improvements and ensure client satisfaction</li>
<li>Deliver high-quality service to our clients while maintaining industry standards, company policies, and regulatory requirements</li>
<li>Establish a culture of safety by developing action plans that aid in the prevention of work-related injuries</li>
</ul>
By infusing our core values of agility, reliability, caring, teamwork, integrity, safety, and innovation into your leadership approach, you will not only achieve success in your role but also contribute to the positive culture and growth of the organization.
QUALIFICATIONS (MUST HAVE):
<ul>
<li>Must possess one or more of the following:</li>
<ul>
<li>Bachelor's degree in criminal justice, business, or a related field with a minimum of two (2) years of professional level experience managing hourly employees in a fast-paced service organization</li>
<li>Associate's degree in criminal justice, business, or a related field with a minimum of three (3) years of professional level experience managing hourly employees in a fast-paced service organization</li>
<li>High School diploma with a minimum of five (5) years of professional level experience managing hourly employees in a fast-paced service organization</li>
</ul>
<li>Current driver's license if driving a company vehicle, or personal vehicle in the course of conducting business (e.g., client visits, attending networking events)</li>
<li>Minimum of two (2) years of experience driving operational goals</li>
<li>Skilled in managing a large and dispersed team that fosters teamwork, innovation, agility, client relations and achieving desired results</li>
<li>Ability to maintain a profitable book of business by cross-collaborating and utilizing results-oriented problem-solving skills to meet both client and employee growth and satisfaction</li>
<li>Proficiency in web-based applications and computer systems, including Microsoft Office</li>
<li>Knowledge of safety protocols and service deliverables</li>
<li>Ability to interpret financial data and use it to support decision-making; understanding of financial principles, including budgeting and financial reporting</li>
<li>Proficiency in prioritizing tasks, meeting deadlines, and managing multiple projects efficiently</li>
<li>Excellent oral and written communication skills</li>
</ul>
PREFERRED QUALIFICATIONS (NICE TO HAVE):
<ul>
<li>Law enforcement, military and/or contract or proprietary security services experience</li>
<li>Experience managing a dispersed workforce in a multi-location operation</li>
<li>Experience with (BI) Business Intelligence tools for metrics analysis, reporting, automation, and presentations</li>
</ul>
BENEFITS:
<ul>
<li>Medical, dental, vision, basic life, AD&amp;D, and disability insurance</li>
<li>Enrollment in our company's 401(k)plan, subject to eligibility requirements</li>
<li>Eight paid holidays annually, five sick days, and four personal days</li>
<li>Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law.</li>
</ul>
Closing
Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: <a href="http://www.aus.com" target="_blank">www.aus.com</a>
If you have any questions regarding Equal Employment Opportunity, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: <a href="http://www.aus.com/offices" target="_blank">www.aus.com/offices</a>.
Requisition ID 2025-1457420

Security Client Manager

<h3>Job Description</h3>
Job Description
At Beyond Feedback we bring humanity back to business by partnering with business leaders to provide employee and customer lifecycle feedback programs. The tailor-made feedback programs and actionable insights provided by our team of experts drive increased brand loyalty, customer retention, employee retention, and employee engagement for business clients.
We have a new opportunity available for a full-time Client Project Manager to join us in our mission of reaching 35M survey participants by 2035!
Are you the calm in the chaos? The translator between vision and reality? Do you keep projects on track, clients confident, and teams aligned—no matter how many moving parts there are? Do you anticipate needs before anyone asks, communicate with clarity, and solve problems before they become roadblocks? Does your leadership turn complex challenges into smooth wins, leaving a mark at some of the most recognized companies in the country? If so, you may be a good fit for this opportunity.
What You’ll Do:
● Drive Ongoing Project Management– Create and maintain project plans, monitor deliverables, identify resource needs and project risks, and ensure high-quality client experiences.
● Lead Client Onboarding &amp; Setup – Coordinate kickoff activities, prepare materials, and facilitate smooth internal and client-facing onboarding.
● Manage Survey Lifecycle – Coordinate between clients and internal team members throughout the complete project lifecycle—from initial setup and survey design through final results delivery—ensuring client needs are met and expectations are exceeded.
● Oversee Survey Deployment – Manage launch communications, troubleshoot issues, and recommend interventions to drive participation.
● Manage Contact Lists &amp; Data Flow – Coordinate secure data transfer, oversee maintenance of accurate participant lists, and manage resolution of client list issues.
● Administer Online Reporting Dashboards – Set up and manage user permissions, review dashboards for accuracy, and provide client training.
● Support Offline Reporting &amp; Presentations – Coordinate the production of reports and presentations, participate in executive-level meetings, and ensure follow-up requests are completed by the team.
● Facilitate Client Meetings – Contribute agendas, prepare materials, capture action items, and facilitate discussions between client key stakeholders and our Executive Relationship Manager.
● Support Client Action Planning - Distribute templates, resources, and electronic tools to clients to enable them to administer action planning throughout their teams.
What You Bring to the Table (required qualifications):
● Bachelor's degree in business, project management, or related field (Master's preferred)
● PMP AND minimum of 5 years of project management experience, preferably in research, consulting, or professional services
● Proven experience with project management tools and methodologies, including resource allocation and budget tracking
● Advanced Excel skills with ability to create project tracking systems
● Exceptional organizational skills, attention to detail, and ability to manage multiple concurrent projects
● Strong communication and presentation skills for executive-level client interactions
● Analytical thinker capable of engaging with all levels of an organization, being particularly adept at the C-level
● Ability to exercise initiative, judgement, discretion, and decision-making consistent with organizational objectives
● A proactive approach to resolving issues, managing scope changes, and driving project success
What’s In It For You (comp &amp; benefits):
● Competitive pay DOE.
● A comprehensive suite of benefits including medical/dental/vision coverage (with fully paid employee medical coverage after 5 years), life insurance, gym reimbursement, tuition reimbursement, maternity/paternity leave, vacation time, and more.
● Generous paid time off with 15.5 paid holidays plus Birthday Friday and 2 Rest &amp; Reprieve days. Plus - we pay you a $2,000 vacation allowance to use as you choose after year 4 – that’s right we pay you to go on vacation! We even pay you to give back to your community and volunteer at a place of your choosing two days per year.
Our Work-From-Home Arrangement:
You must work from your primary residence located within 35 miles of our office so you can easily attend team-building events that occur throughout the year. You must have reliable internet service at home (minimum speed of 10MB download/5MB upload). You must have a dedicated workspace at your home that is free from distractions just like you would if you worked from our office. Beyond Feedback provides all the computer equipment you need to be successful.
The business hours and regular schedule for this role is 7am-4pm Monday through Friday.
Our Commitment to Diversity &amp; Inclusion:
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
All newly hired employees are subject to background check and E-Verify employment eligibility verification.
Company DescriptionBeyond Feedback is a national leader in measuring and managing customer loyalty and employee engagement. Our services are used by organizations to gain insight into the perspectives of their customers and employees so they can improve their experience and drive better business results. 
<h3>Company Description</h3>
Beyond Feedback is a national leader in measuring and managing customer loyalty and employee engagement. Our services are used by organizations to gain insight into the perspectives of their customers and employees so they can improve their experience and drive better business results.

Client Project Manager

<h3>Job Description</h3>
Job Description
Why Work With Us
At ACCC, we’re all about impact—with a side of flexibility. We know that great work comes from people who feel supported, so we offer flexible schedules, remote options, and strong benefits that let you build a career that fits your life (not the other way around). Every client interaction matters, and we believe exceptional service starts with exceptional people. That’s why we celebrate dedication, teamwork, and the little “above and beyond” moments that change lives.
Who We Are
American Consumer Credit Counseling (ACCC) is a nonprofit on a mission: helping individuals and families take back control of their finances and move toward a debt-free future. Since 1991, we’ve provided confidential credit counseling, debt management, and financial education services nationwide—by phone and online—from our headquarters in Auburndale, Massachusetts.
For us, it’s simple: financial independence changes lives. We’re here to make that happen, one client at a time.
Helping People Crush Debt &amp; Take Back Their Future
Do you love connecting with people, solving problems, and being someone’s go-to support when life feels overwhelming? As a Client Success Manager at ACCC, you’ll be the trusted guide for clients enrolled in our Debt Management Program (DMP). You’ll cheer them on, help them stay on track, and celebrate the moment they finally become debt-free.
This isn’t just a job, it’s about changing lives.
What You’ll Do
<ul>
<li>Be the primary point of contact for clients from start to finish.</li>
<li>Explain how the DMP works (payment structures, creditor rules, budgeting tips).</li>
<li>Keep an eye on client accounts—reach out early if things get bumpy.</li>
<li>Partner with teammates in Counseling, Creditor Relations, and Disbursements to resolve issues.</li>
<li>Spot risks before they become problems and improve client retention.</li>
<li>Stay sharp on creditor guidelines and industry updates.</li>
<li>Encourage clients to use self-service tools so they’re empowered.</li>
<li>Re-engage clients who’ve fallen off track might be the reason they finish strong.</li>
<li>Share feedback and ideas that make the client’s journey even better.</li>
</ul>
What Makes You a Great Fit
<ul>
<li>You’re empathetic, approachable, and people trust you quickly.</li>
<li>Strong communicator—you can explain complex financial topics in plain English.</li>
<li>A natural problem-solver who thrives in a fast-paced environment.</li>
<li>Comfortable with numbers, computers, and learning new systems.</li>
<li>Bonus points if you’ve worked in financial services, customer service, or call centers.</li>
</ul>
What You’ll Need
<ul>
<li>High School diploma required; some college in finance, communications, or related field is a plus.</li>
<li>1+ year in customer service or financial services (debt management experience = gold star).</li>
<li>Ability to earn your PFE Certified Debt Management Professional credential within 6 months.</li>
</ul>
Why You’ll Love It Here
We’re a mission-driven team passionate about helping people get out of debt and breathe easier. Every day, you’ll see the real impact your work has on clients’ lives. Plus, you’ll work with supportive teammates, gain financial counseling expertise, and grow your career while making a difference.
If you’re ready to bring your empathy, energy, and problem-solving skills to a role where you help people achieve financial freedom—apply today.

Physical &amp; Communication Requirements 
<ul>
<li>Must be able to speak clearly and professionally on the phone for extended periods</li>
<li>Prolonged periods of sitting and working at a computer</li>
<li>Frequent use of hands/fingers for typing and using a mouse</li>
<li>Regular use of a headset for phone communication</li>
<li>Ability to remain focused and engaged in a screen-based, high-volume environment</li>
<li>Must have a quiet, private, and distraction-free workspace</li>
<li>Occasionally may need to lift or move items up to 10 pounds</li>
</ul>

Schedule &amp; Availability
<ul>
<li>Attendance: Must maintain regular and reliable attendance</li>
<li>Regular Hours: Monday- Friday, hiring 2 positions are 9-5 and a third is 11:00- 7:00. </li>
</ul>
Benefits
<ul>
<li>Flexible work model that supports remote work</li>
<li>Benefits start on the 1st of the month following date of hire</li>
<li>Employee Wellness Program with a variety of discounts</li>
<li>401k with employer match</li>
<li>AD&amp;D insurance</li>
<li>Dental insurance</li>
<li>Vision Insurance</li>
<li>Short-Term, Long-Term Disability insurance</li>
<li>Employee Assistance Program</li>
<li>Health insurance</li>
<li>Health reimbursement account- 100% funded by ACCC</li>
<li>Life insurance</li>
<li>On-the-job training</li>
<li>12 Paid holidays</li>
<li>Generous paid time off- Up to 17 days a year (Full-time)</li>
<li>Paid training</li>
<li>Referral program</li>
</ul>
 We are looking for two Client Success Managers to work Monday- Friday 9-5 and one Client Success Manager to work Monday- Friday 11:00- 7:00.

Client Success Manager

<h3>Job Description</h3>
Job Description
Federal Retirement Authority is a leading financial services firm committed to providing innovative retirement planning and insurance solutions to clients. This role is vital, ensuring smooth day-to-day operations of the practice while providing superior customer service to existing clients &amp; prospects.
 
Proven experience in a professional office setting required. If this sounds like you, apply today!
Compensation:
$27 - $30 hourly
Responsibilities:
<ul>
<li>Complete and process new business applications.</li>
<li>Receive incoming client service calls in a friendly, warm manner.</li>
<li>Process &amp; Follow-up on client service work.</li>
<li>Update &amp; review database/CRM to reflect account status regarding new business and/or service.</li>
<li>Maintain an organized, compliant, and efficient filing system.</li>
<li>Follow up on pending business and contact individual clients with updates.</li>
<li>Assist Advisors with pre-appointment requirements.</li>
<li>Prepare, manage, and track the new business pipeline.</li>
<li>Assist Advisors with client support and mailings, educational workshops, and client events as needed.</li>
<li>Act as phone back-up to other members of the team.</li>
<li>Maintain current Advisor's licenses and appointments with agencies and companies.</li>
<li>Performance-based bonuses.</li>
</ul>
Qualifications:
<ul>
<li>Must possess exemplary problem-solving, communication, and time management skills</li>
</ul>
<ul>
<li>Must have proven experience in a detail-oriented position.</li>
<li>Experience working in a corporate or professional setting is essential.</li>
<li>Prefer 3-5 years of experience in an insurance or financial services firm.</li>
<li>Professional appearance and demeanor required.</li>
<li>Excellent writing skills.</li>
<li>Google Suite (Docs, Excel, etc).</li>
<li>Calendar/schedule management.</li>
<li>Experience managing CRM/client database.</li>
</ul>
About Company 
Federal Retirement Authority is a leading financial services firm committed to providing personalized retirement planning and insurance solutions to clients.

Client Relations Manager

<h3>Job Description</h3>
Job DescriptionAbout X
We build the world's most trusted public town square—and we pride ourselves on our commitment to protecting free speech within the boundaries of the law. Beyond that, we aim to increase unregretted user minutes on our platform, and make it the best place on the internet for creators to share content and make money.
About the Role
We are seeking a talented and driven Client Account Manager to join X's world-class team of media professionals, where you will play a pivotal role in building our business with advertisers and their agencies. In this role, you will collaborate with Fortune 500 clients to develop and optimize impactful advertising campaigns, leveraging X's innovative platform to drive results and foster meaningful connections. Ideal candidates are creative, proactive, and passionate about X's mission to become the trusted global digital public square, empowering open discourse and unlimited interactivity through exceptional client relationships.
Responsibilities
<ul>
<li>Collaborate with Fortune 500 advertisers to understand their objectives, recommend best practices, and develop effective, high-impact advertising campaigns.</li>
<li>Educate and consult clients on how to leverage X's advertising products, sharing best practices to create and execute successful campaigns.</li>
<li>Execute, optimize, and analyze advertising programs using internal tools and dashboards to maximize performance and results.</li>
<li>Resolve campaign issues promptly and effectively, identifying and implementing process improvements to enhance efficiency.</li>
<li>Manage contracts and renewals, supporting the Sales Finance team with payables and collections to ensure smooth operations.</li>
<li>Provide actionable feedback to product and tools teams to help scale and improve X's advertising platform.</li>
<li>Mentor new team members, fostering a collaborative and high-performing team culture as the organization grows.</li>
<li>This is an in-person role based in New York City, NY (onsite).</li>
</ul>
Required Qualifications
<ul>
<li>3+ years of experience managing digital marketing programs for advertisers or their agencies.</li>
<li>Demonstrated ability to create, develop, and enhance customer relationships, driving trust and collaboration.</li>
<li>Proven skills in managing large customer relationships, navigating conflicts, and guiding groups to effective business decisions.</li>
<li>Track record of translating marketing objectives into measurable results, with experience optimizing campaigns by analyzing performance and adjusting key drivers.</li>
<li>Excellent communication and presentation skills, with strong attention to detail and a proactive approach to resolving issues.</li>
<li>Aptitude, creativity, and a preference for working in small, collaborative teams with minimal supervision.</li>
<li>Strong understanding of the digital marketplace and the competitive landscape in which X operates.</li>
<li>Bachelor's degree (BA/BS) or equivalent relevant experience.</li>
</ul>
Preferred Qualifications
<ul>
<li>Experience working with Fortune 500 advertisers or agencies in verticals such as retail, technology, or media.</li>
<li>Familiarity with X's advertising products and the broader social media advertising ecosystem.</li>
<li>Proven ability to mentor or onboard team members in a fast-paced, high-growth environment.</li>
<li>A passion for X's mission to protect freedom of speech and foster open public discourse.</li>
<li>Strong analytical skills, with experience using data to drive campaign optimization and strategic decisions.</li>
<li>A sense of humor and adaptability to thrive in a dynamic, mission-driven organization.</li>
</ul>
Annual Salary Range
$65,000 - $110,000 USD
Benefits
Base salary is just one part of our total rewards package at X, which also includes equity, comprehensive medical, vision, and dental coverage, access to a 401(k) retirement plan, short &amp; long-term disability insurance, life insurance, and various other discounts and perks.
X is an equal opportunity employer.
Privacy Policy and California Consumer Privacy Act (CCPA) Notice

Client Account Manager

<h3>Job Description</h3>
Job Description 
Summary
The Client Care Manager is responsible for developing and maintaining relationships with clients and caregivers. This includes staffing, scheduling, and supervision of field staff to meet the client’s needs. Strong communication, problem-solving skills and making the proper client-caregiver match are necessary for long-term services with JEVS Care at Home. The Client Care Manager will drive growth through client and employee satisfaction. The Client Care Manager reports to the Associate Director of their Office.
Responsibilities
<ul>
<li>Ensure that all Clients receive 100% service utilization, and if not possible provide documentation and timely communication to Managed Care Organizations.</li>
<li>Ensure all Clients have coverage that is aligned with scheduled services.</li>
<li>Reconcile and complete dashboard and pre-billing duties daily and timely for weekly payroll processing.</li>
<li>Ensure EVV and timesheet compliance, discuss discrepancies with client and caregiver, and ensure that documentation received is correct, complete and on a timely basis. </li>
<li>Serve as a liaison with the Area Agencies on Aging, Service Coordination Agencies, and Managed Care Organizations.</li>
<li>Supervise a team of caregivers. </li>
<li>Conduct 90-day and annual performance reviews assessing caregiver’s achievements, compliance, and overall performance.</li>
<li>Collaborate with the Recruitment team in the hiring of potential Caregiver candidates.</li>
<li>Collaborate with the Health and Education Department to assess caregiver abilities and client needs, according to the level and plan of care. </li>
<li>Collaborate with payroll department and Patient Navigator to monitor eligibility, authorizations, and utilization to ensure maximum service delivery.</li>
<li>Communicate with client if/when any disruption in service occurs. Address all authorization/eligibility issues same day as notified</li>
<li>Ensure master week/schedule is up to date and any changes made are reflected in a timely manner.</li>
<li>Complete client visits in a consistent manner in accordance with JCAH policies and procedures. </li>
<li>Complete Incident Report form within 24-hour notice of incident to the JCAH Compliance Department.</li>
<li>Assist with new hire orientation and annual caregiver trainings, as needed. </li>
<li>Serve as back up to On-Call Manager as needed.</li>
</ul>
Required Education and Experience
<ul>
<li>Bachelor’s Degree in Human Services, Business Administration, or related field preferred or minimum 2 years’ experience in Home Care, Social Work, and/or work with The Office of Long-Term Living.</li>
<li>Proficient in Microsoft Office: Word, Excel, Power Point, Outlook.</li>
<li>Knowledge of HHAeXchange, SAMS, and/or HCSIS desirable.</li>
<li>Experience with case management/coordination, records/utilization management, preparing reports, or other documentation desirable.</li>
<li>Bi-lingual preferred, but not required.</li>
<li>Must have own car, valid driver’s license, and insurance.</li>
</ul>
Physical Requirements 
May require sitting, standing, or walking on a level surface for periods throughout the day. May require lifting up to 20 pounds. Regional travel up to 25% required to other JEVS locations, home visits and other related functions.
Benefits
<ul>
<li>Heath insurance</li>
<li>Dental insurance</li>
<li>Life insurance</li>
<li>Paid time off </li>
<li>Retirement benefits </li>
</ul>
For more information about JEVS Care at Home, please visit our website: jevsathome.org

Client Care Manager

<h3>Job Description</h3>
Job Description
Why Work With Us
At ACCC, we’re all about impact—with a side of flexibility. We know that great work comes from people who feel supported, so we offer flexible schedules, remote options, and strong benefits that let you build a career that fits your life (not the other way around). Every client interaction matters, and we believe exceptional service starts with exceptional people. That’s why we celebrate dedication, teamwork, and the little “above and beyond” moments that change lives.
Who We Are
American Consumer Credit Counseling (ACCC) is a nonprofit on a mission: helping individuals and families take back control of their finances and move toward a debt-free future. Since 1991, we’ve provided confidential credit counseling, debt management, and financial education services nationwide—by phone and online—from our headquarters in Auburndale, Massachusetts.
For us, it’s simple: financial independence changes lives. We’re here to make that happen, one client at a time.
Helping People Crush Debt &amp; Take Back Their Future
Do you love connecting with people, solving problems, and being someone’s go-to support when life feels overwhelming? As a Client Success Manager at ACCC, you’ll be the trusted guide for clients enrolled in our Debt Management Program (DMP). You’ll cheer them on, help them stay on track, and celebrate the moment they finally become debt-free.
This isn’t just a job, it’s about changing lives.
What You’ll Do
<ul>
<li>Be the primary point of contact for clients from start to finish.</li>
<li>Explain how the DMP works (payment structures, creditor rules, budgeting tips).</li>
<li>Keep an eye on client accounts—reach out early if things get bumpy.</li>
<li>Partner with teammates in Counseling, Creditor Relations, and Disbursements to resolve issues.</li>
<li>Spot risks before they become problems and improve client retention.</li>
<li>Stay sharp on creditor guidelines and industry updates.</li>
<li>Encourage clients to use self-service tools so they’re empowered.</li>
<li>Re-engage clients who’ve fallen off track might be the reason they finish strong.</li>
<li>Share feedback and ideas that make the client’s journey even better.</li>
</ul>
What Makes You a Great Fit
<ul>
<li>You’re empathetic, approachable, and people trust you quickly.</li>
<li>Strong communicator—you can explain complex financial topics in plain English.</li>
<li>A natural problem-solver who thrives in a fast-paced environment.</li>
<li>Comfortable with numbers, computers, and learning new systems.</li>
<li>Bonus points if you’ve worked in financial services, customer service, or call centers.</li>
</ul>
What You’ll Need
<ul>
<li>High School diploma required; some college in finance, communications, or related field is a plus.</li>
<li>1+ year in customer service or financial services (debt management experience = gold star).</li>
<li>Ability to earn your PFE Certified Debt Management Professional credential within 6 months.</li>
</ul>
Why You’ll Love It Here
We’re a mission-driven team passionate about helping people get out of debt and breathe easier. Every day, you’ll see the real impact your work has on clients’ lives. Plus, you’ll work with supportive teammates, gain financial counseling expertise, and grow your career while making a difference.
If you’re ready to bring your empathy, energy, and problem-solving skills to a role where you help people achieve financial freedom—apply today.

Physical &amp; Communication Requirements&nbsp;
<ul>
<li>Must be able to speak clearly and professionally on the phone for extended periods</li>
<li>Prolonged periods of sitting and working at a computer</li>
<li>Frequent use of hands/fingers for typing and using a mouse</li>
<li>Regular use of a headset for phone communication</li>
<li>Ability to remain focused and engaged in a screen-based, high-volume environment</li>
<li>Must have a quiet, private, and distraction-free workspace</li>
<li>Occasionally may need to lift or move items up to 10 pounds</li>
</ul>

Schedule &amp; Availability
<ul>
<li>Attendance: Must maintain regular and reliable attendance</li>
<li>Regular Hours: Available until 10:30 PM EST Tuesday–Friday, and until 8:00 PM EST on Saturdays</li>
<li>Schedule: Monday - Friday 11:00- 7:00 or&nbsp;9:00- 5:00.</li>
</ul>
Benefits
<ul>
<li>Flexible work model that supports remote work</li>
<li>Benefits start on the 1st of the month following date of hire</li>
<li>Employee Wellness Program with a variety of discounts</li>
<li>401k with employer match</li>
<li>AD&amp;D insurance</li>
<li>Dental insurance</li>
<li>Vision Insurance</li>
<li>Short-Term, Long-Term Disability insurance</li>
<li>Employee Assistance Program</li>
<li>Health insurance</li>
<li>Health reimbursement account- 100% funded by ACCC</li>
<li>Life insurance</li>
<li>On-the-job training</li>
<li>12 Paid holidays</li>
<li>Generous paid time off- Up to 17 days a year (Full-time)</li>
<li>Paid training</li>
<li>Referral program</li>
</ul>
Company DescriptionAmerican Consumer Credit Counseling (ACCC) is a non-profit based in Auburndale, MA, focused on consumer education, credit counseling, and debt management. We're proud recipients of the Better Business Bureau Award and consistently ranked as a Top Place to Work in Boston. 
<h3>Company Description</h3>
American Consumer Credit Counseling (ACCC) is a non-profit based in Auburndale, MA, focused on consumer education, credit counseling, and debt management. We're proud recipients of the Better Business Bureau Award and consistently ranked as a Top Place to Work in Boston.

<h3>Job Description</h3>
Job DescriptionOverview
Company Overview:
Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. We offer a comprehensive benefits package that may include medical, dental, and vision coverage, life insurance, a retirement plan, employee assistance programs, company discounts, and other perks, depending on the position and eligibility.
Job Description:
Job Description
Allied Universal® is hiring a Client Manager. As a Client Manager, you will build long term meaningful client relationships and lead our front-line employees that deliver our security services throughout a designated portfolio. By promoting strong employee engagement, you will drive operational metrics and deliver world-class services to clients across various vertical markets. Aligning with our iCARE Leadership approach, you will be a guide on our journey to be an employer of choice in the service industry by fostering an exceptional employee experience.
Salary Range: $53,654 - $63,654 / year
RESPONSIBILITIES:
Caring Leadership, Client Engagement, and Operational Oversight:
<ul>
<li>Hire, develop and retain front line staff, including Security Officers, Field Supervisors and Operations Managers, for small to medium-sized clients within your designated portfolio</li>
<li>Utilize Allied Universal's AI technology, online reporting tools, and Business Intelligence Platform to monitor and analyze financial and operational metrics; drive operational efficiency by optimizing employee schedules, minimizing non-billed overtime, and supporting revenue growth, cash collections, and overall profitability</li>
<li>Oversee and maintain client performance metrics, including budget management, accounts receivable, accounts payable, and overall account health, ensuring alignment with EBITA targets</li>
<li>Build and maintain client relationships by addressing security needs, reducing risks, managing crises, and implementing effective corrective action plans; you will develop protocols, training, and response strategies that drive operational improvements and ensure client satisfaction</li>
<li>Deliver high-quality service to our clients while maintaining industry standards, company policies, and regulatory requirements</li>
<li>Establish a culture of safety by developing action plans that aid in the prevention of work-related injuries</li>
</ul>
By infusing our core values of agility, reliability, caring, teamwork, integrity, safety, and innovation into your leadership approach, you will not only achieve success in your role but also contribute to the positive culture and growth of the organization.
QUALIFICATIONS (MUST HAVE):
<ul>
<li>Must possess one or more of the following:</li>
<ul>
<li>Bachelor's degree in criminal justice, business, or a related field with a minimum of two (2) years of professional level experience managing hourly employees in a fast-paced service organization</li>
<li>Associate's degree in criminal justice, business, or a related field with a minimum of three (3) years of professional level experience managing hourly employees in a fast-paced service organization</li>
<li>High School diploma with a minimum of five (5) years of professional level experience managing hourly employees in a fast-paced service organization</li>
</ul>
<li>Current driver's license if driving a company vehicle, or personal vehicle in the course of conducting business (e.g., client visits, attending networking events)</li>
<li>Minimum of two (2) years of experience driving operational goals</li>
<li>Skilled in managing a large and dispersed team that fosters teamwork, innovation, agility, client relations and achieving desired results</li>
<li>Ability to maintain a profitable book of business by cross-collaborating and utilizing results-oriented problem-solving skills to meet both client and employee growth and satisfaction</li>
<li>Proficiency in web-based applications and computer systems, including Microsoft Office</li>
<li>Knowledge of safety protocols and service deliverables</li>
<li>Ability to interpret financial data and use it to support decision-making; understanding of financial principles, including budgeting and financial reporting</li>
<li>Proficiency in prioritizing tasks, meeting deadlines, and managing multiple projects efficiently</li>
<li>Excellent oral and written communication skills</li>
</ul>
PREFERRED QUALIFICATIONS (NICE TO HAVE):
<ul>
<li>Law enforcement, military and/or contract or proprietary security services experience</li>
<li>Experience managing a dispersed workforce in a multi-location operation</li>
<li>Experience with (BI) Business Intelligence tools for metrics analysis, reporting, automation, and presentations</li>
</ul>
BENEFITS:
<ul>
<li>Medical, dental, vision, basic life, AD&amp;D, and disability insurance</li>
<li>Enrollment in our company's 401(k)plan, subject to eligibility requirements</li>
<li>Eight paid holidays annually, five sick days, and four personal days</li>
<li>Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law.</li>
</ul>
Closing
Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: <a href="http://www.aus.com" target="_blank">www.aus.com</a>
If you have any questions regarding Equal Employment Opportunity, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: <a href="http://www.aus.com/offices" target="_blank">www.aus.com/offices</a>.
Requisition ID 2025-1456652

<h3>Job Description</h3>
Job DescriptionDescription:
Summary: The Client Manager 1 works closely with the Account Executive to service a portion of the BRMS client base. The Client Manager 1 is the day-to-day point of contact for each client account. The CM 1 strives to ensure service levels and expectations are being met by executing regular and proactive communication with all client administration and upper level on a day-to-day basis.
 
 
Essential Duties and Responsibilities include the following. Other duties may be assigned.
<ul>
<li>Organize regularly scheduled communications with all existing clients and internal contacts to determine how BRMS can meet their business needs.</li>
<li>Review accounts on a monthly basis.</li>
<li>Build strong relationships with clients’ HR teams, senior managers, and other key stakeholders.</li>
<li>Manage BRMS client and benefit plan renewals from beginning-to-end with input from the AE.</li>
<li>Responsible for obtaining and revising necessary information on the account and completing all activity as required.</li>
<li>Work on new client implementations.</li>
<li>Prepare, Manage and understand and provide critical review of monthly reports</li>
<li>Ensure execution of contract and any renewal adjustments by working with finance and sales.</li>
<li>Exhibit strong technical knowledge of industry, products, and compliance requirements, including plan deductibles and dates</li>
<li>Work internally to create and maintain plan documents.</li>
<li>Mediate between client and carrier.</li>
<li>Create and update plan documents during and after Implementation</li>
<li>Create and update ID cards during and after Implementation</li>
<li>Maintain PPO Network contract application and Plan Cost Reports</li>
<li>Respond to Anthem Blue Cross Utilization Management update requests</li>
<li>Appropriately escalate issues and opportunities to Upper Management as need be.</li>
<li>Provides feedback to assist in the creation of performance improvement goals and development of training programs.</li>
<li>Ensure proper handling of customer issues and concerns.</li>
<li>Conduct ongoing training to team members to make certain the quality of service delivered to BRMS customers achieves and exceeds company and productivity standards.</li>
<li>Review daily and monthly reports, transactions, and trends, and provide feedback to team members and Upper Management</li>
<li>Performs other duties and responsibilities as assigned by Management.</li>
</ul>
 
Supervisory Responsibilities: This job has no supervisor responsibilities
 
 
Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.
Requirements:
Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 
 
Education and/or Experience: High School Degree or G.E.D.; and minimum of two years experience working in a related Customer Support Role; or equivalent combination of education, training, and/or experience in self-funded employee benefits industry, which demonstrates ability to perform the outlined duties above.
 
 
Language Skills: Ability to read, speak, and write effectively in English. Ability to interpret documents such as safety rules, memos, letters, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before customers or employees of organization. Ability to effectively address or resolve customer service issues within guidelines of the position.
 
 
Mathematical Skills: Ability to add and subtract, multiply and divide with 10's and 100's.
 
 
Reasoning Ability: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
 
 
Certificates, Licenses, Registrations: Valid, class C license in state working with no adverse driving record.
 
 
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 
While performing the duties of this Job, the employee is regularly required to sit for extended periods in front of a computer. The employee is frequently required to reach with hands and arms and talk or hear. The employee is occasionally required to stand; walk and use hands to finger, handle, or feel. The employee may frequently lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus. This position requires the employee to work in the office.

Client Manager I

<h3>Job Description</h3>
Job Description
Hoops HR is seeking a Commercial Lines Account Manager on behalf of a leading insurance agency to join their team! (Target hire date October-November 2025.)
Office Location: Austin, TX.
Work Hours: Full time position, hybrid work schedule with flexible start/end times between 7:45am - 5:00pm (in-office requirement for Tuesdays and Wednesdays) 
Our Awesome Benefits/Perks:
<ul>
<li>401K + employer match</li>
<li>Medical, Dental, and Vision Insurance with HSA and FSA options</li>
<li>Pet Insurance</li>
<li>Fitness Center Discounts</li>
<li>Employer-paid life insurance and disability</li>
<li>Voluntary benefits (such as critical illness and accident insurance)</li>
<li>Travel reimbursement</li>
<li>Tuition Reimbursement</li>
<li>Employee Referral Program</li>
<li>Opportunities for growth and promotion up to leadership level</li>
<li>And so much more!</li>
</ul>
Commercial Lines Account Manager - Role Overview:
The Commercial Lines Account Manager will provide a high level of customer service to clients and sales support to the Production team. The Commercial Lines Account Manager position includes collaborating with agency personnel in the production of new and renewal accounts by assisting in selling, marketing, and servicing in keeping with Agency and individual Producer goals. 
Commercial Lines Account Manager - Role Responsibilities:
<ul>
<li>Client Book Growth:
<ul>
<li>Partner with producers to formulate insurance and risk management plans that are tailor-made for clients’ needs</li>
<li>Meet with new prospects and clients in person or virtually</li>
<li>Grow the book of business by new sales or increased coverage limits on existing accounts</li>
<li>Partner with other Agency departments, including Personal Lines and Employee Benefits, to cross-sell new and existing clients</li>
</ul>
</li>
<li>Client Book Management and Retention:
<ul>
<li>Conduct periodic coverage reviews and exposure analyses for clients to ensure appropriate program design and implementation</li>
<li>Maintain records according to Agency standards and processes. Ensure information is properly documented and readily accessible</li>
<li>Oversee daily processes for the book of business including renewal summaries, proposals, change requests/endorsements, binders, certificates, policy checking, audits, and accounting as needed</li>
<li>Maintain follow-up and suspense on outstanding orders, correspondence, audits, reports, claims, and renewal expirations</li>
<li>Reviews insurance and indemnification parts of contracts</li>
<li>Manage account receivables to ensure timely collection of premiums, reconcile accounting discrepancies and follow up on aging receivables</li>
</ul>
</li>
<li>Manage Client Renewal Process:
<ul>
<li>Attend renewal review meetings with Producers and Team Lead to prepare marketing strategies for upcoming renewals</li>
<li>Lead all accounts through the new and renewal process. Market accounts to insurance carriers and brokers as needed</li>
</ul>
</li>
<li>Uphold Strong Personal Relationships and Team Accountability:
<ul>
<li>Maintain proactive communication with clients, producers, and team members including handling client and/or company questions/issues appropriately</li>
<li>Develop strong personal relationships with appropriate insurance carrier personnel and become familiar with carrier product options</li>
<li>Communicate effectively with the team including Producers, Account Executives, Account Coordinators, or Analysts</li>
<li>Continue professional development by attending continuing education courses, seminars, and workshops</li>
</ul>
</li>
</ul>
Commercial Lines Account Manager - Requirements:
<ul>
<li>2+ years of commercial lines account management/client servicing experience managing a high volume workload in a midsize brokerage house required</li>
<li>Active TX State Property and Casualty Insurance license required</li>
<li>Experience with Insurance Agency Software (Applied Epic preferred)</li>
<li>Proficient in Microsoft Office Suite products (Word, Outlook, Excel, and PowerPoint) preferred</li>
<li>High level of proficiency using online rating systems, maintaining underwriter relationships, and experience working with wholesale brokers</li>
<li>Commit to, utilize, and follow Agency procedures while remaining adaptive/flexible to changing demands of a growing company</li>
<li>The ability to travel locally as required</li>
</ul>
EEOC
We are proud to be an equal opportunity employer. We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Similar Titles: Commercial Lines Insurance Account Manager, Commercial Insurance Account Executive, Commercial Lines Account Executive, Commercial Insurance Customer Service Representative (CSR), Commercial Insurance Specialist, Commercial Lines Account Representative, Insurance Account Manager – Commercial Lines, Insurance Service Representative – Commercial Lines, Client Service Manager – Commercial Insurance, Insurance Associate – Commercial Lines, Commercial Lines Insurance Coordinator, Commercial Insurance Advisor, Insurance CSR – Commercial Lines, or Insurance Account Executive – Commercial Lines.
Keywords: commercial lines insurance, account management, account executive work, account representation, customer service representation (CSR), and client service management. Candidates should be familiar with property and casualty insurance, general liability insurance, workers’ compensation, commercial auto insurance, commercial property insurance, business owner’s policies, umbrella coverage, insurance policies, policy changes and endorsements, insurance renewals, premium audits, insurance carriers, and agency management systems. Skills that are valuable for this role include client service, customer service, policy quoting, policy binding, underwriting support, data entry accuracy, multi-tasking, problem solving, communication skills, and relationship management. Licensing requirements include an active property and casualty license, being P&amp;C licensed, and other relevant insurance licenses.

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