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<h3>Job Description</h3>
Job Description
 
Summary
The Customer Service Representative is responsible for performing intermediate duties and support related to branch operational activities and financial services by processing all new account-related transactions. Assists customers in their selection of various accounts and financial services, cross-sell the Bank’s products and services, and opens, maintains, and closes all account types.
Essentials
<ul>
<li>Performs intermediate duties and support related to branch operational activities and financial services by processing all new account-related transactions. </li>
<li>Assists consumer and business customers in their selection of various accounts, products, and financial services available from the Bank, and ensures cross-sell opportunities are presented by applying professional sales techniques. </li>
<li>Interviews customers to obtain information; establishes proper identification of new customers; determines need and extent of reference investigation; and assists customers in completing credit applications. </li>
<li>Provides support to all assigned areas of branch operations where service or assistance is needed, including new accounts, teller, safe deposit, vault teller, and lending; and provides leadership, training, and support to less experienced new account representatives and other branch staff members. </li>
<li>Discusses, prepares, and processes documents related to the Bank’s electronic banking services. </li>
<li>Discusses and accepts merchant card applications for submission to the bankcard services department. </li>
<li>Makes decisions regarding the opening of new deposit accounts; assigns account numbers; completes forms requiring customer signature(s); checks credit history; accepts initial deposits; and prepares all documents and items pertaining to checking accounts, savings accounts, and certificates of deposit for processing. </li>
<li>Operates personal computer to process account activity, and determines balances and resolve problems within given authority. </li>
<li>Processes various loan transactions; consumer, commercial, and real estate loan payments and advances. </li>
<li>May represent the Bank in various community, civic, and community reinvestment functions to further enhance the Bank’s image and develop additional business. </li>
<li>Provides effective customer service by answering customer questions; investigates and corrects errors; and resolves problems or other issues. </li>
<li>Issues official checks, certificates of deposit (COD), etc. </li>
<li>Performs safe deposit duties by opening accounts, controlling access, assisting customers, and processing affiliated reports. </li>
<li>Receives and processes stop payment and hold orders. </li>
<li>Presents funds received from customer to teller for initial deposits, determine funds availability and obtains receipt for the customer. </li>
<li>Processes credit reports, wire transfers, address changes, check and deposit slip orders, and endorsement stamp orders. </li>
<li>Records, files, scans documents, updates information, and sorts mail or reports as required.</li>
<li>Gathers data and processes various reports and callbacks. </li>
<li>Answers telephones and directs callers to proper Bank personnel. </li>
<li>Processes debit card applications, card ordering, and file maintenance. </li>
<li>Processes statements, renewal notices, and interest payments for IRA and certificates of deposit accounts. </li>
<li>May assist in opening and closing the vault daily, and assist in balancing vault currency and coin. </li>
<li>Cross-trains less experienced branch personnel. </li>
<li>Types routine letters reports and forms. </li>
<li>Maintains files, copies, and faxes documents, and orders and distributes supplies. </li>
<li>Performs official notary service duties. </li>
<li>Treats people with respect; keeps commitments; Inspires the trust of others; works ethically and with integrity; upholds organizational values; and accepts responsibility for own actions. </li>
<li>Demonstrates knowledge of and adherence to Equal Employment Opportunity (EEO) policy; Shows respect and sensitivity for cultural differences; Educates others on the value of diversity; promotes working environment free of harassment of any type, and builds a diverse workforce and supports affirmative action. </li>
<li>Assures compliance with all Bank policies, procedures, and processes, and all applicable state and federal banking laws, rules, and regulations, and adheres to Bank Secrecy Act (BSA) responsibilities that are specific to the position. </li>
<li>Completes administrative tasks correctly and on time; supports the Bank’s goals and values; and benefits the Bank through outside activities. </li>
<li>Performs the position safely, without endangering the health or safety of themselves or others and will be expected to report potentially unsafe conditions. The employee shall comply with occupational safety and health standards and all rules, regulations, and orders issued under the OSHA Act of 1970, which apply to one’s actions and conduct.</li>
</ul>

CUSTOMER SERVICE REPRESENTATIVE

<h3>Job Description</h3>
Airgas is Hiring for a Customer Service Representative in Germantown, WI!
 
Who are we looking for?
Airgas is seeking individuals with excellent verbal and written communication skills, demonstrated attention to detail, creative problem solving skills, and a positive team player who wants to contribute to the success of their team. As a Strategic Accounts Central Service Coordinator you will be responsible for providing centralized support in a fast paced dynamic environment while working directly with customers and Airgas personnel.
 
What’s in it for me?
Airgas believes in an inclusive, diverse team culture where associates are encouraged to work both collaboratively and independently with opportunities for mentoring and growth. If you are looking for a full-time permanent position with hybrid WFH (after training period), affordable healthcare, and career growth, we want to talk to you!
 
As a Strategic Accounts Central Service Coordinator your responsibilities will include:
<ul>
<li>Support for customer requests which will include researching and verifying the correct servicing branch and contacts, coordinating new account set ups, and processing orders.</li>
<li>Coordinating product deliveries and cylinder pickups while verifying and confirming requested dates and proactively communicating any changes to customers. </li>
<li>Validating cylinder balances and initiating cylinder audits or account closures. </li>
<li>Identifying, analyzing, and creatively solving customer issues and concerns while creating opportunities to increase customer satisfaction. </li>
<li>Managing, organizing and prioritizing workload to maximize completion of all open and daily responsibilities.</li>
<li>A high level of initiative, curiosity and potential to go beyond the described role as the team </li>
<li>responsibilities evolve. </li>
<li>Special duties as assigned. </li>
</ul>
 
Preferred Education and Experience:
<ul>
<li>High School Diploma required. Associate’s or Bachelor’s Degree preferred.</li>
<li>2 years of customer service/sales experience</li>
<li>Or Minimum 2 years of relevant work experience</li>
</ul>

Customer Service Representative

<h3>Job Description</h3>
Customer Service Rep
Kinzers, PA
 
If you like keeping orders organized and details accurate, this role involves managing orders, scheduling, and follow-through from start to finish.
 
Why You'll Love Working with Us:
<ul>
<li>Variety in the Work: No two days look the same, with a mix of projects, products, and customer needs.</li>
<li>Client Diversity: Work with customers across different industries, each with unique goals and challenges.</li>
<li>Supportive Team: Join a close-knit group that collaborates, helps each other, and values doing things right.</li>
<li>Friendly Environment: Enjoy a workplace that's professional but approachable, where people like working together.</li>
<li>Team Connection: Company luncheons throughout the year and a Christmas party help keep the culture connected and fun.</li>
</ul>
 
DavCo Advertising is a full-service printing and promotional products company that creates strategic branding solutions, guided by faith-based values and a commitment to integrity, service, and excellence. We work with a wide range of clients and industries, combining creativity, precision, and teamwork in a close-knit environment.
 
What You'll Do as a Customer Service Rep:
<ul>
<li>Work with customers and the sales team by phone, email, and in person to understand needs and process orders accurately.</li>
<li>Manage promotional and apparel orders from start to finish, coordinating with customers, vendors, and sales to keep everything on track.</li>
<li>Enter orders, pricing, and job details carefully into order processing systems.</li>
<li>Maintain organized and accurate customer files, estimates, and job records, following through on commitments and details.</li>
<li>Communicate clearly with teammates, designers, and managers to keep work moving smoothly.</li>
<li>Look for ways to improve quality or reduce costs for customers when possible.</li>
<li>Handle questions or concerns about orders, billing, or products, and route issues to the appropriate person when needed.</li>
</ul>
 
Our Ideal Customer Service Rep:
<ul>
<li>Experienced: At least 2 years of customer-facing experience (account management experience preferred) and holds a high school diploma.</li>
<li>Computer Skills: Comfortable using computers daily and proficient with Microsoft Outlook.</li>
<li>Detail-oriented: Keeps orders, pricing, and customer files accurate and takes pride in doing the work right.</li>
<li>Self-directed: Thinks through issues, looks for solutions, and manages responsibilities without constant oversight.</li>
<li>Communicative: Works clearly and professionally with customers, the sales team, vendors, and coworkers.</li>
<li>Physical Requirement: Able to sit for most of the workday and lift or carry up to 30 lbs.</li>
</ul>
 
 
What We Offer Our Customer Service Rep:
<ul>
<li>Full-time role, Monday-Friday, 8:00 a.m.-5:00 p.m.</li>
<li>$25-$30 per hour, based on experience</li>
<li>Health insurance</li>
<li>Dental insurance</li>
<li>Vision insurance</li>
<li>Paid time off</li>
<li>Paid holidays</li>
<li>401(k) with company match</li>
<li>Work environment built on integrity, respect, and accountability</li>
<li>Team culture that values service, excellence, and doing the right thing even when it's inconvenient</li>
<li>Opportunity to contribute ideas and improvements in a company that embraces innovation and continuous improvement</li>
</ul>
 
 
To Apply
Apply today to be considered for this full-time Customer Service Representative role with DavCo Advertising. Candidates with experience supporting orders, managing details, and working in a fast-paced, accuracy-driven environment are encouraged to apply.
 
By submitting this application, you agree to receive recurring informational text messages (e.g., appointment alerts) that may be automated to the mobile number used at opt-in from Team Builder Recruiting, LLC. Msg frequency may vary. Msg &amp; data rates may apply. Reply HELP for help and STOP to cancel. See Terms and Conditions &amp; Privacy Policy.

<h3>Job Description</h3>
Our client, a rapidly growing company in the telecommunications industry, is hiring an Customer Service/Inside Sales Rep for their Camden, SC office.
 
The ideally candidate will have experience in a high volume call setting with a driven, ambitious mindset and strong work ethic! This is an On-site Direct Hire position.
 
Responsibilities:
<ul>
<li>Solicit and sell new or upgrade services to both new and existing customers</li>
<li>Manage sales leads by tracking and following up close new sales and customer upgrades</li>
<li>Work with sales and operations team members to generate sales leads</li>
<li>Review existing customer accounts to identify and close new sales and service upgrades opportunities that are mutually beneficial</li>
<li>Process orders for service installation, activation, or change in service</li>
<li>Take ownership of customer complaints concerning billing or services rendered</li>
<li>Perform other work-related duties as assigned</li>
</ul>
 
Qualifications: 
<ul>
<li>High school diploma</li>
<li>1 year of experience in a high volume call setting</li>
<li>Industry experience and sales experience are preferred</li>
<li>Computer literary using multiple systems and monitors</li>
<li>Must have a drive, upbeat attitude and be self-motivated</li>
<li>Good time management and work ethic is essential</li>
</ul>
 
Schedule: 
<ul>
<li>Monday through Friday, 8am to 5pm</li>
<li>One Saturday every 2 months remotely</li>
</ul>
 
Compensation: 
<ul>
<li>$18-20/hour plus commissions averaging $1,000-2,000 per month</li>
<li>Health, dental, and vision benefits</li>
<li>PTO</li>
<li>401k plan</li>
</ul>

<h3>Job Description</h3>
Russell Tobin's client, a global manufacturing company, is hiring a Customer Service Representative in Lewisburg, TN.
 
Job Title: Customer Service Representative
Pay: $17/hr
Location: Lewisburg, TN
Job Type: 6 mos contract with pos of ext.
Schedule: Regular hours are Monday-Friday 8- 4:30 pm
 
 
Customer Service Representative
We are seeking a motivated and customer-focused Tier 1 Customer Service Representative to support distributors across North America, including Canada. This role is ideal for someone who thrives in a fast-paced call center environment and enjoys problem-solving, multitasking, and delivering excellent service.
Position Overview
Tier 1 Customer Service Representatives handle a high volume of inbound calls (up to 50 per day) and related system transactions. The role serves as the first point of contact for both external customers and internal teams, providing information, resolving inquiries when possible, and triaging more complex issues to Tier 2 support.
Key Responsibilities
<ul>
<li>Answer incoming customer calls and respond to customer emails</li>
<li>Provide dealer referrals and general order information</li>
<li>Support customers with product inquiries related to parts and equipment</li>
<li>Assist with transactional requests including orders, claims, and invoicing</li>
<li>Act as a switchboard, directing calls to the appropriate department using internal databases</li>
<li>Triage customer inquiries and escalate cases to Tier 2 when required</li>
<li>Assist with internal customer requests and determine appropriate resolution paths</li>
<li>Accurately document all interactions and transactions in company systems</li>
<li>Enter up to 50 transactions per day with a high level of accuracy</li>
</ul>
Required Skills &amp; Qualifications
<ul>
<li>Excellent customer service orientation</li>
<li>Strong verbal and written communication skills</li>
<li>Ability to work efficiently in a fast-paced environment</li>
<li>Strong time management and organizational skills</li>
<li>Ability to analyze varied information and make sound recommendations</li>
<li>High attention to detail and accuracy</li>
<li>Typing speed of 60+ WPM</li>
<li>Proficiency in Microsoft Office (Excel, Word)</li>
</ul>
Preferred Qualifications
<ul>
<li>Call center experience</li>
<li>Familiarity with SAP and Salesforce</li>
<li>Experience with order entry and customer service systems</li>
<li>Typing and call center assessment tests (preferred, not required)</li>
</ul>
 
Benefits that Russell Tobin offers:
Russell Tobin offers eligible employee’s comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), a 401(k)-retirement savings, life &amp; disability insurance, an employee assistance program, identity theft protection, legal support, auto and home insurance, pet insurance, and employee discounts with some preferred vendors.

<h3>Job Description</h3>
Job Description
Sales and Service Agents serve as essential members of our personal lines service and sales team. In this role, you will manage all inbound personal lines sales and service calls, providing exceptional support and guidance to our customers. Responsibilities include quoting and writing new business, cross-selling products, marketing, processing policy changes, answering billing inquiries, accepting payments, verifying insurance, and addressing a wide range of personal lines insurance needs.
 Benefits
Annual Base Salary Based on Experience
Paid Time Off (PTO)
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Disability Insurance
Parental Leave
Hands on Training
Mon-Fri Schedule
Career Growth Opportunities
Retirement Plan

 Responsibilities 
<ul>
<li>Deliver professional, knowledgeable assistance to customers regarding personal lines service requests.</li>
<li>Market and secure new personal lines business, including proactive cross-selling opportunities.</li>
<li>Assess the full scope of customer service requests, including impacts to related policies or coverages.</li>
<li>Identify coverage gaps during routine interactions and educate customers on risk-mitigation options.</li>
<li>Document all customer interactions and maintain accurate, up-to-date records and files.</li>
<li>Manage timely follow-up on outstanding items and verify completed transactions with customers.</li>
<li>Use available technology effectively to complete daily tasks and service requests.</li>
<li>Apply understanding of personal lines products, carrier guidelines, and agency procedures to support customer needs.</li>
<li>Prepare and send correspondence as needed and perform additional service-related tasks as assigned.</li>
<li>Support the service team, manager, and other colleagues with tasks aligned to the responsibilities above.</li>
<li>Some service work on commercial policies may be needed at times, involving policy changes, ID cards, payments, etc.</li>
</ul>
 Requirements 
Property &amp; Casualty license preferred, or willingness to obtain within 90 days.
Customer Service experience required.
Strong verbal and written communication skills.
High attention to detail with the ability to adhere to compliance standards and document conversations.
Experience working with Microsoft office 365.
Empathy and Problem solving skills. 
CRM experience preferred.

<h3>Job Description</h3>
Our client, a water technology provider, is seeking a Customer Service Representative for a 6+ month contract opportunity located in Tewksbury, MA. This role is onsite.

THE ROLE:
The Customer Service Representative will be responsible for general customer service support primarily focused on providing part and pump price quotes, processing part and pump orders and assisting with warranty claim and invoice billing issues.

CORE RESPONSIBILITIES:
To perform the job successfully, an individual must be able to perform each essential duty satisfactorily. 
<ul>
<li>Perform Customer Service Support functions as the first point of contact with the customer. </li>
<li>Adhere to ISO9001 Customer Service Procedures and Work Instructions. </li>
<li>Maintain Quote Log and Production Order Log Tracking Database. </li>
<li>Utilize the ERP-LX (Order Entry) system. </li>
<li>Provide Part, Pump, Motor quotes to customers as required. </li>
<li>Assist with Warranty claim Processing. </li>
<li>Assist with Credit Memo / No Charge requirements. </li>
<li>Preparing the customer communication folder. </li>
<li>Perform Order Entry Processing and provide Order Status updates as required. </li>
<li>Process Change orders (address changes, schedule date, carrier changes). </li>
<li>Assist Sales teams with customer support activities. </li>
<li>Understand and perform Export Compliance tasks as required. </li>
<li>Interface with the customer to assist in resolving AR Collections Dispute Resolution issues. </li>
<li>Other duties as assigned by the Customer Service Manager. </li>
</ul>
 
QUALIFICATIONS: 
<ul>
<li>High School Diploma. </li>
<li>Prefer associates degree individuals or some level of college experience. </li>
<li>Strong financial/accounting skills required. </li>
<li>Problem solving skills and strong written and verbal communication skills required. </li>
<li>Must be knowledgeable in MS Office applications. </li>
<li>1-3 years experience </li>
</ul>
 
Pay Rate $20.37 - $22.37/hour

<h3>Job Description</h3>
Company Overview
OEG is a leading energy solutions business, providing mission critical infrastructure assets and services to the global offshore energy industry. Through our specialist divisions - topside, marine, subsea, cables, logistics and industrials, we are a pivotal link in the global offshore energy project chain, ensuring our customers’ projects are delivered safely, reliably and efficiently. We are currently seeking a Customer Service Representative to join our Cargo Logistics Division.
 
Location
<ul>
<li>Broussard, Louisiana, USA. </li>
</ul>
 
Core Purpose
<ul>
<li>To provide end-to-end administrative and operational support to the Rental and Inventory department, ensuring that equipment rentals are accurately tracked, documented, and processed from initial enquiry through to return. </li>
<li>Responsible for tracking equipment rentals, communicating effectively with customers, generating accurate invoices, and ensuring compliance with all equipment certification requirements. </li>
<li>This role requires exceptional organisational skills, strong attention to detail, and the ability to manage multiple priorities in a fast-paced environment. </li>
</ul>
 
Key Responsibilities and Accountabilities 
<ul>
<li>Track equipment rentals and maintain accurate, up-to-date records within the rental management system. </li>
<li>Prepare delivery tickets and coordinate logistics for the delivery and collection of rental equipment. </li>
<li>Communicate with customers via email and phone to respond to enquiries, provide timely assistance, and ensure a positive rental experience. </li>
<li>Generate accurate invoices and process payments efficiently. </li>
<li>Maintain and update equipment certifications in the database, ensuring all rentals comply with regulatory standards and company requirements. </li>
<li>Review and reconcile inventories regularly to ensure accurate records, monitor equipment availability, and support efficient operations. </li>
</ul>
 
Skills and Experience 
<ul>
<li>Minimum of 2 years’ experience in any of the following areas is preferred, but not required: Customer Service, Equipment Rentals, Oil and Gas, or Administration. </li>
<li>Proficient in Microsoft Office Suite, including Excel, Word, Outlook and other related applications. </li>
</ul>
 
We are an equal opportunity employer committed to a fair and inclusive recruitment process for all applicants.

<h3>Job Description</h3>
We’re looking for an Ecommerce Customer Service Representative to join our team by assisting customers placing online orders through inbound calls, outbound calls, and email correspondence. Do you have excellent communications skills and problem-solving skills? This may be the perfect job for you! This is an on-site position based in Los Angeles, CA. The ideal candidate for this job is engaging, client-centric, focused on finding solutions, and committed to providing A+ customer service.
 
About the Role - Job Responsibilities Include:
<ul>
<li>Respond, answer, and resolve any customer inquiries and concerns</li>
<li>Help customers place orders over the phone; increase revenue through cross-selling and up-selling merchandise</li>
<li>Communicate with customers who are experiencing various issues through emails, phone calls, and live chat</li>
<li>Develop and maintain a strong knowledge of our clothing and other products, as well as our current promotions</li>
<li>Help receive and prepare incoming ecommerce merchandise so that it is shipment-ready for our customers</li>
<li>Provide product detail to our Ecommerce team to help improve online product descriptions</li>
<li>Communicate clearly with all departments in writing and/or verbally regarding defective and unacceptable merchandise</li>
<li>Offer suggestions as needed to improve team processes or efficiencies</li>
<li>Respond promptly and accurately to customer inquiries and requests</li>
<li>Assist customers with placing, tracking, and returning orders</li>
<li>Work with Ecommerce team on related initiatives and activities as needed</li>
</ul>

Qualifications - Candidate Requirements:
<ul>
<li>High school diploma / GED</li>
<li>Experience working with Gorgias, AirCall, Shopify and/or similar Ecommerce platforms systems preferred</li>
<li>Ability to read, write, and speak in both English and Spanish (bilingual)</li>
<li>Self-motivated with the ability to question and learn new tasks quickly</li>
<li>Ability to empathize with and prioritize customer needs</li>
<li>Ability to determine customer needs and provide appropriate solutions</li>
<li>Highly motivated, energetic and upbeat personality</li>
<li>Microsoft Office Knowledge – Outlook, Excel, and Word</li>
<li>Ability to work independently and with a team</li>
</ul>

Pay range and compensation package - Benefits:
<ul>
<li>401k plan with partial company match</li>
<li>Comprehensive healthcare, dental, and vision plan</li>
<li>Clothing discount</li>
<li>Voluntary life insurance, as well as short-term and long-term disability policies</li>
<li>Voluntary free annual biometric health test</li>
<li>Early access to company sample sales</li>
<li>Company-sponsored Wellness program</li>
<li>Access to free monthly health &amp; mindfulness webinars</li>
<li>Seasonal monetary awards for participation in company Fitness Challenges</li>
<li>Partial healthcare-subsidized fitness membership to 10,000 gym locations across the country</li>
<li>Company-subsidized discounts to theme parks &amp; local attractions, including Disneyland, Knotts Berry Farm, Universal Studios, Legoland, Six Flags, Sea World, and Southern California sports teams; discounts to brands including Vitamix, Sonos, and others</li>
</ul>

<h3>Job Description</h3>
Job DescriptionWe are seeking a motivated and dependable Customer Service Representative to join a growing team south of the city. The ideal candidate is customer-focused, detail-oriented, and comfortable navigating multiple computer applications. Responsibilities Handle inbound calls Communicate empathetically while actively listening to customer needs Accurately gather and input project details into internal systems Relay clear and complete information to facility owners Maintain professionalism and composure in high-pressure situations Follow established procedures and demonstrate strong attention to detail Education &amp; Experience High school diploma, GED, or equivalent required Minimum of 2 years of experience in a customer-facing role preferred Exceptional phone communication skills with a helpful, service-oriented attitude Ability to learn quickly and handle multiple applications simultaneously Equal Opportunity Employer / Disabled / Protected Veterans The Know Your Rights poster is available here: <a href="https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf" target="_blank">https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRi…</a> The pay transparency policy is available here: <a href="https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf" target="_blank">https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_…</a> For temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required. We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team. AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program. <a href="https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf" target="_blank">https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Partici…</a> We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. #2720 Company DescriptionThis company offers growth and a great group of people to work with. 
<h3>Company Description</h3>
This company offers growth and a great group of people to work with.

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