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<h3>Job Description</h3>
Job Description GENERAL DESCRIPTION The Patient Service Representative is responsible for performing all aspects of the front office operations to include check-in, check-out, cashier, call center and insurance verifications. This position requires a self-starter and must be able to identify and take the initiative to assist in all areas of the department. ESSENTIAL JOB FUNCTIONS
<ul>
<li>Demonstrate the ability to effectively communicate with patients about medical questions, outstanding balances, insurance benefits, etc. </li>
<li>Greet patients upon arrival in a professional and courteous manner, check them in and obtain insurance and other required information to ensure a smooth billing cycle.</li>
<li>Check patients out and complete the patient tracking in the electronic medical records (EMR) system.&nbsp; </li>
<li>Maintain accuracy of insurance information and patient demographic by verifying the information at each patient encounter.&nbsp; </li>
<li>Schedule patient appointments using the established operational standards. </li>
<li>Collect coinsurances, deductibles, copays, outstanding balances and self-payments that are owed at the time of checkout. Accurately post payments and provide receipts to patients. </li>
<li>Reconcile individual daily receipts and money collected with the end of day reports to confirm money balances. </li>
<li>Scan documents into the EMR system. </li>
<li>Keep work area clean and neat. </li>
<li>Lock the front door and turn off the television at the end of day.&nbsp; </li>
<li>Answer the telephone in a warm, friendly manner.&nbsp; </li>
<li>Direct urgent calls to the appropriate clinical staff and follow up as needed. </li>
<li>Obtain accurate and complete information for hospital consultations and forward to the appropriate clinical staff and/or physician according to practice protocols.</li>
<li>Educate and promote the patient portal and if needed, provide a token so patients can enroll in the portal.&nbsp; </li>
<li>Address the patient portal tasks in accordance with the Clinic’s protocols.&nbsp; </li>
<li>Answer multi-line phones and either handle the caller’s needs or direct the caller to the appropriate party as needed</li>
<li>Familiar with the practices and job duties at the Wolf River Clinic and all outlying clinics and is able and willing to work at these locations as needed.</li>
<li>Demonstrate knowledge of the EMR system to schedule, cancel and/or reschedule appointments as requested by patients and providers.</li>
<li>Communicate regularly with supervisor, keeping him/her apprised of all pertinent information and providing feedback.</li>
<li>Ensure compliance for all regulatory requirements including OSHA, CLIA and HIPAA; immediately and accurately document and report occurrences to supervisor; and ensure compliance with all legal and regulatory requirements as outlined in the corporate compliance plan.</li>
<li>Support and adhere to all company policies, procedures and management decisions; maintain confidentiality of patients’ medical information; and all confidential administrative related issues.</li>
<li>Demonstrate dependability in attendance, punctuality in reporting for work and initiative in completing a full work schedule; meeting or exceeding all established deadlines and utilizing all resources and supplies efficiently and appropriately.</li>
</ul>
POSITION REQUIREMENTS
<ul>
<li>High School Diploma or GED equivalent is required.</li>
<li>A minimum of two years of experience working at the front office in a physician’s office is required, preferably at a urology practice.</li>
<li>Computer experience is required.</li>
<li>Medical terminology is preferred.</li>
<li>Ability to plan, schedule, prioritize and complete multiple tasks and demands is required.</li>
<li>Excellent oral and written communication, interpersonal, problem-solving and organizational skills are required.</li>
<li>Occasional overtime, evening and weekend work is required.</li>
<li>A valid driver’s license, dependable automobile and current auto insurance are required for occasional travel for business purposes and to work at satellite locations.</li>
</ul>
ESSENTIAL PHYSICAL REQUIREMENTS
<ul>
<li>Requires prolonged sitting, some bending, stooping and stretching, or performing other work requiring moderate physical exertion.</li>
<li>Capacity to maintain physical activity over prolonged periods of time (stamina).</li>
<li>Able to see for the purpose of reading information received in different formats including but not limited to paper, computer, reports, bulletins and manuals.</li>
<li>Able to hear for work-related purposes.</li>
<li>Requires eye-hand coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator and other office equipment.</li>
<li>Able to lift up a minimum of 25 pounds.</li>
</ul>
ESSENTIAL ENVIRONMENTAL CONDITIONS
<ul>
<li>Work is generally performed under normal office working conditions.</li>
<li>Normal level of visual strain.</li>
<li>Ability to cope with stress caused by public interaction, multiple demands and extraneous noises.</li>
<li>Possible exposure to contagious diseases.</li>
</ul>
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n3d6SSvz2y

Patient Service Representative

<h3>Job Description</h3>
Job Description Description:
Job Summary:Optimizes patient satisfaction, patient flow, medical revenue and practice operations by demonstrating flexibility in front office functions including, but not limited to, providing superior customer service, facilitating the registration process, recording patient charges, scheduling appointments, collecting patient fees and recordkeeping/data entry. This position is a Floating Position that will travel between our Winston-Salem, Mount Airy, Elkin, Clemmons and Kernersville offices. Essential Functions:
<ol>
<li>Presents a positive first impression of the practice by answering inbound telephone calls, greeting patients in a warm and friendly manner, and maintaining neat and attractive reception, waiting/children's areas . Assisting new patients with completing medical history and information forms , Registering patients' efficiently. Keeping patients informed about wait times; maintaining a neat work area; projecting a professional image.</li>
<li>Facilitates smooth patient flow by cross covering in all areas; while making optimal use of patient and provider time. Generating encounter forms/routing slips for each visit. Notifying clinical staff of patients' readiness for appointments and monitoring wait times; advising clinical staff and offering patients options when wait times exceed practice standards. Document late, cancel or no show appointments.</li>
<li>Ensures complete, accurate and up-to-date records needed to submit clean claims by obtaining demographic and insurance information from new and existing patients. Scanning photo ID's and insurance cards into patients' computerized record</li>
<li>Supports practice revenue goals by collecting and posting co-pays, deductibles and outstanding balances at time of service using script(s) provided; ensuring referrals have been received if required. Recording and posting payments received into patient's computerized account as well as in other record keeping systems per practice protocols. Obtaining clarification from the provider for any omissions/questionable charges; reviewing patients' insurance coverage.</li>
<li>Supports patient compliance with treatment plans by scheduling return appointments in accordance with scheduling guidelines and provider orders; maintains a list of patients who did not keep scheduled appointments for provider review; scheduling/ placing appointment reminder calls accordingly into patients' electronic medical health record.</li>
<li>Supports sound fiscal operations by posting quick pay receipts for all cash, checks and credit card payments. Notating all quick pay receipts on patients encounter form. Count and log cash drawer daily. Assists with segregation of accounting duties as requested; etc.</li>
<li>Protects patient confidentiality and privacy by complying with HIPAA provisions and practice policy when using or disclosing medical records; screening anyone entering the practice and requiring visitors and vendors to sign a HIPAA log; positioning monitor and documents so that only authorized persons can view PHI; etc.</li>
<li>Complies with OSHA requirements and minimizes risk to patient, co-workers and self by maintaining a working knowledge regarding the safe and proper use and operation of equipment, checking equipment for safety before using and otherwise observing all safety precautions when performing job duties; demonstrating knowledge of emergency procedures; etc.</li>
<li>Organizes the flow of practice information by routing calls to the appropriate staff person/position or provider; taking complete and accurate messages; sorting and distributing mail; providing clerical assistance as workflow permits.</li>
<li>Contributes to teamwork environment by expanding job knowledge through relevant workshops and continuing education; becoming cross-trained in the duties of other staff as directed; obtaining and maintaining all certifications required for her/his position and other positions in which s/he has been cross-trained; filling in for other staff as directed by her/his supervisor.</li>
</ol>
Requirements:
Minimum Requirements:
<ul>
<li>High school diploma or equivalent; completion of a medical office assisting curriculum preferred</li>
<li>Prior customer service/business office experience; preferable in a medical facility; EHR experience helpful</li>
<li>Must be willing to travel to satellite offices</li>
</ul>
Key Competencies:
<ol>
<li>Customer service orientation</li>
<li>Ability to handle multiple tasks simultaneously</li>
<li>Verbal/written communication skills (spelling)</li>
<li>Detail-oriented</li>
<li>Data entry (45 WPM minimum)</li>
<li>Organizational skills</li>
<li>Computer skills (especially practice PMS, EHR)</li>
<li>Coding (CPT, ICD-9, HCPCS, etc.) knowledge</li>
<li>Teamwork/team participation</li>
<li>Work ethic</li>
</ol>
 
PI33d7cc3ea347-25405-38455602

Floating Patient Service Representative

<h3>Job Description</h3>
Job Description
Busy Broomfield Optometry office seeking an energetic, friendly, outgoing Patient Care Representative/ Medical Receptionist. Ideal applicant will be detail oriented, computer literate, be proficient at multi-tasking, have great customer service skills and willingness to work as in a team environment. In this role you will work full-time at the front desk of our eye care office and assist our patients and other visitors. Your primary duties will include greeting and checking in/out patients, answering questions, collecting patient co-pays, processing paperwork, scheduling appointments, and answering phones and text messages. You will also help maintain our electronic records and keep our work areas clean and organized as well as ensure our office provides a welcoming patient environment for our patients. Experience in health care appreciated but not required. Happy to train the right individual! Full benefits package available (including paid vacation &amp; holidays, health, dental, vision &amp; retirement savings.) Limited weekends.
Company DescriptionFront Range Eye Associates has proudly served the Broomfield community since 2006. And we want to help you achieve and maintain clear vision for years to come. Our experienced team of eye care professionals offers comprehensive eye exams, quality lenses and frames, and more. By leveraging advanced diagnostic technology, we are committed to improving the quality of life of our Broomfield community through enhanced vision. 
<h3>Company Description</h3>
Front Range Eye Associates has proudly served the Broomfield community since 2006. And we want to help you achieve and maintain clear vision for years to come.\r\n\r\nOur experienced team of eye care professionals offers comprehensive eye exams, quality lenses and frames, and more. By leveraging advanced diagnostic technology, we are committed to improving the quality of life of our Broomfield community through enhanced vision.

<h3>Job Description</h3>
Job Description
Description
Job Description • Answering phones to respond to inquiries made by patients, vendors, insurance companies and other medical facilities. Must be able to handle 60-80 incoming calls per day. • Efficiently and actively provides excellent customer service by properly greeting, listening, assisting, directing, and closing each call. • Re-scheduling patient appointments as required via telephone calls, SMS or messages received thru our Patient Portal • Screening and routing patient calls to other departments efficiently, insuring accurate registration, appointment scheduling and follow-up appointment scheduling in EMR • Taking clear and accurate messages on behalf of patients when completing an internal communication template. • Responding to patient’s questions and needs by editing, canceling, and rescheduling appointments as necessary according to clinic protocols. • Maintains a good working relationship and effective communication both within the department and with other departments for the benefit of the patient. • Demonstrates knowledge and understanding of SY Health programs and services. • Adheres to current department productivity and quality assurance requirements. • Other duties as assigned.
Skills
Patient service, Customer service, call center, health care
Top Skills Details
Patient service,Customer service,call center,health care
Additional Skills &amp; Qualifications
100% onsite Spanish Bilingual Preferred Experience Required (Minimum level of experience): 1 year of experience in customer service, call center or in a healthcare setting, or successful completion of an externship program with San Ysidro Health. Verbal and Written Skills Required to perform the Job: English fluency in both spoken and written language Exceptional phone manner they match the trainers schedule while training, historically it has been 8/830am-5pm. then they slide them into a 10-6pm. Excellent interpersonal and communication skills Ability to type 35 wpm with 90% accuracy.
Experience Level
Expert Level
Pay and Benefits
The pay range for this position is $25.00 - $25.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
 • Medical, dental &amp; vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life &amp; AD&amp;D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in San Ysidro,CA.
Application Deadline
This position is anticipated to close on Aug 15, 2025.
h4&gt;About TEKsystems: 
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. 
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

<h3>Job Description</h3>
Job DescriptionWe are looking for a dedicated Patient Service Representative to join our team in Greenville, South Carolina. This Contract-to-Permanent position offers an excellent opportunity to contribute to the healthcare industry by providing exceptional support to patients and ensuring their needs are met efficiently. You will play a vital role in delivering outstanding service through effective communication and organizational skills. Responsibilities: • Manage a high volume of inbound and outbound calls daily, ranging from 60 to 80 calls. • Deliver excellent customer service by addressing patient inquiries and resolving issues promptly. • Perform accurate data entry tasks to maintain patient records and documentation. • Assist patients with scheduling appointments and coordinating their healthcare needs. • Collaborate with team members to ensure seamless patient registration and service delivery. • Provide guidance and support to patients navigating healthcare processes. • Uphold confidentiality and adhere to healthcare compliance standards. • Maintain an attentive demeanor and ensure a positive experience for patients during every interaction.• Previous experience in patient scheduling, patient services, or related roles. • Strong customer service skills, particularly in a call center environment. • Proficiency in handling patient registration and appointment coordination. • Excellent communication skills, both verbal and written. • Ability to manage multiple tasks efficiently in a fast-paced setting. • Familiarity with healthcare systems and compliance regulations. • High attention to detail and accuracy in data entry. • Demonstrated ability to provide empathetic and detail-oriented support to patients.

<h3>Job Description</h3>
Job Description
Philadelphia Hand to Shoulder Center is looking for a Patient Service Representative to work at our Glen Mills PA, office.
At Philadelphia Hand to Shoulder Center, we are dedicated to taking care of you so you can take care of business! Our robust benefits package includes the following:
<ul>
<li>Competitive Health &amp; Welfare Benefits</li>
<li>Monthly $43 stipend to use toward ancillary benefits</li>
<li>HSA with qualifying HDHP plans with company match</li>
<li>401k plan after 6 months of service with company match (Part-time employees included)</li>
<li>Employee Assistance Program that is available 24/7 to provide support</li>
<li>Employee Appreciation Days</li>
<li>Employee Wellness Events</li>
</ul>
ESSENTIAL FUNCTIONS
<ul>
<li>Promptly greets and acknowledges patients. Informs Radiologists of patient's arrival.</li>
<li>Answers all incoming calls in a timely manner and accurately supplies requested information to callers; relays written or verbal messages as needed.</li>
<li>Instructs patients in completion of medical history and other patient information forms and makes any necessary corrections to the patient's account as needed.</li>
<li>Obtains accurate and complete demographic and insurance information from patients and collects required financial contract/consent form(s), as well as reviews patients and guarantors’ information assuring all necessary documents are populated, completed, and signed correctly. Ensures all required authorizations and/or referrals are attached to patient appointments for that date of service.</li>
<li>Identifies and collects co-payments, co-insurances, and past-due account balances.</li>
<li>Explains financial requirements to the patient in response to patient questions on billing and insurance matters; refers questions regarding more complex insurance/benefits questions to the Practice Billing Department.</li>
<li>Evaluates patient financial status and establishes payment plans as needed based upon authority levels.</li>
<li>Accurately completes and interprets insurance and benefits verification. Notifies patients, designated family member(s), physicians, and/or supervisors of network insurance coverage issues that may result in coverage reduction.</li>
<li>Scans all new or updated patient information into the EMR system (including but not limited to photo ID, insurance cards, referrals, and patient paperwork).</li>
<li>Schedules follow-up appointments and notifies patient if service requires an authorization or referral, and sends the request to PCP in a timely manner.</li>
<li>Maintains general knowledge of insurance plans accepted by Premier.</li>
<li>Records all record requests in the system and reviews HIPAA requirements and patient Medical Record Request form prior to the release of patient information to any person other than the verified patient.</li>
<li>Communicates with patients in the lobby if physician or provider is running behind schedule.</li>
<li>Reviews and prepares charts for the following day according to the practice schedule.</li>
<li>Maintains a secure and accurate cash drawer, daily balances the cash drawer, and closing batch.</li>
<li>Protects patients’ rights by maintaining the confidentiality of personal and financial information; maintains patient confidentiality consistent with HIPAA requirements.</li>
<li>Maintains a clean and organized front office workspace.</li>
<li>Follows established Front Office SOPs.</li>
<li>Follows all practice/site-specific protocols pertaining to this job description.</li>
<li>Other duties as assigned.</li>
</ul>
EDUCATION
<ul>
<li>High school diploma/GED or equivalent working knowledge experience preferred.</li>
</ul>
EXPERIENCE
<ul>
<li>Minimum of one-two years of patient registration/front office experience in a medical or healthcare setting.</li>
<li>Requires knowledge of insurance rules and regulations, medical terminology, and computer scheduling systems. Allscripts Pro Suite or another Electronic Medical Records experience is highly preferred.</li>
<li>Must be able to communicate effectively with physicians, staff members, patients, and the public and be capable of establishing good working relationships with both internal and external stakeholders.</li>
<li>Previous experience in collecting money is preferred.</li>
</ul>
KNOWLEDGE
<ul>
<li>Knowledge of insurance rules and regulations including eligibility and referral requirements.</li>
<li>Able to verify the eligibility of each payer, per patient according to defined parameters.</li>
<li>Knowledge of medical terminology and HIPAA Guidelines.</li>
<li>Knowledge of computer systems.</li>
<li>Knowledge of safety requirements within the department</li>
</ul>
SKILLS
<ul>
<li>Skill in customer service.</li>
<li>Skill in communicating effectively with physicians, staff, and the public.</li>
<li>Skill in establishing good working relationships with both internal and external stakeholders.</li>
</ul>
ABILITIES
<ul>
<li>Ability to maintain patient confidentiality in accordance with HIPAA Guidelines.</li>
<li>Ability to communicate with upset and frustrated patients while consistently providing excellent customer service.</li>
<li>Ability to demonstrate empathy, concern, good listening skills, and compassion for all patients.</li>
</ul>

<h3>Job Description</h3>
Job Description
Responsibilities
Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, we are Leading Radiology Forward. With dynamic cross-training and advancement opportunities in a team-focused environment, the core of our success is its people with the commitment to a better healthcare experience. When you join usas a Patient Service Representative,you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21st century and align all stakeholders- patients, providers, payors, and regulators to achieve the best clinical outcomes.
You Will:
<ul>
<li>Greet and register patients in a friendly and service-oriented manner.</li>
<li>Obtain or verify proper insurance and patient information, collect signatures and ensure accuracy and completion of necessary documentation.</li>
<li>Collect and log all co-pays and fees</li>
<li>Answer/transfer incoming phone calls.</li>
<li>Schedule, reschedule or cancel new or current patients, confirm appointments and notify staff of changes when necessary.</li>
<li>Give patients appropriate orientation for preparatory and safety protocols, and provide directions to facilities if needed.</li>
<li>Coordinate with the back-office staff for timely and effective care of patients</li>
<li>Demonstrates competency regarding the need to safeguard patient property and Patient Health Information.</li>
<li>Safeguards any on site medications in accordance with Company policies, procedures and any legal requirements.</li>
<li>Demonstrates respect for company property, including any cash and patient financial information on site or on patient portals.</li>
<li>Is responsive to the needs of others by exhibiting and maintaining professional behavior toward patients and coworkers.</li>
<li>Demonstrates respect for patient boundaries and cultural sensitivities during all interactions.</li>
<li>Demonstrates ability to interact diplomatically and sympathetically with patients, their families, and the public in a clinical setting.</li>
<li>Demonstrates ability to establish, nurture, and maintain cooperative working relationships.</li>
</ul>
You Are:
<ul>
<li>Genuinely passionate about customer service and exercise sound judgement and an ability to remain professional in all situations</li>
<li>Able to demonstrate effective and professional communication, interpersonal skills and respect with patients, guests &amp; colleagues</li>
<li>Able to thrive in a fast-paced environment, have a knack for prioritizing work with a structured approach, and enjoy providing world-class customer service</li>
</ul>
To Ensure Success In This Role, You Must Have:
<ul>
<li>High School Diploma or GED</li>
<li>Intermediate to advanced computer skills</li>
<li>Strong multitasking and communication skills</li>
<li>Experience providing exceptional customer service</li>
<li>Medical terminology knowledge and recent medical/radiology office experience is preferred.</li>
</ul>

We Offer: 
<ul>
<li>Comprehensive Medical, Dental and Vision coverages.</li>
<li>Health Savings Accounts with employer funding.</li>
<li>Wellness dollars</li>
<li>401(k) Employer Match</li>
<li>Free services at any of our imaging centers for you and your immediate family.</li>
</ul>

<h3>Job Description</h3>
Job Description
Job Title: Patient Service Representative 
Department: Clinic 
Position type: Full Time 37.5 Hours 
FLSA: Non-Exempt 
Job Summary:
As a Patient Service Representative (PSR), you’ll play a key role in ensuring a smooth, respectful, and efficient experience for every patient who walks through our doors. This position supports clinic operations through front desk coordination, provider assistance, and administrative excellence—all while upholding Trillium Health’s values of inclusivity, professionalism, and community impact. 
Duties/Responsibilities:
<ul>
<li>Serve as the first point of contact for patients, providing a welcoming and professional experience.</li>
<li>Schedule appointments and manage patient information using the EMR system.</li>
<li>Answer and route phone calls; initiate triage requests when appropriate.</li>
<li>Check patients in and out, verify insurance, and process payments.</li>
<li>Maintain accurate medical records and manage incoming/outgoing documentation.</li>
<li>Support providers with administrative tasks and schedule adjustments.</li>
<li>Uphold confidentiality and demonstrate respect for diversity and inclusion.</li>
<li>Participate in quality improvement and compliance activities.</li>
</ul>
Required Skills/Abilities: 
<ul>
<li>Excellent customer service and communication skills.</li>
<li>Ability to speak, read, and understand English fluently.</li>
<li>Proficiency with electronic medical record (EMR) systems.</li>
<li>Strong organizational skills and attention to detail.</li>
<li>Ability to manage multiple tasks in a fast-paced environment.</li>
<li>Comfortable handling sensitive information with discretion.</li>
<li>Team-oriented with a collaborative mindset.</li>
<li>Commitment to inclusiveness and cultural sensitivity.</li>
</ul>
Education and Experience:
<ul>
<li>Minimum of a high school diploma or equivalent (GED) required.</li>
<li>1–3 years of experience working in a medical office or clinic setting required.</li>
<li>Medical Office Assistant Certification or other related education preferred.</li>
<li>Familiarity with electronic medical record (EMR) systems, with EPIC experience strongly preferred.</li>
<li>Bilingual skills in Spanish preferred.</li>
</ul>
Physical Requirements: 
While performing the duties of this job the employee is required to stand, sit, walk, use hands to finger, handle, or feel; reach with hands and arms, talk and hear. Occasionally the employee must stoop, bend and lift or move up to 25 lbs. Specific vision abilities required include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus. 
Equal Employment Opportunity: Trillium Health promotes Equal Employment Opportunity for all, respecting diverse backgrounds, cultures, races, ages, experiences, and opinions. Employees must meet department performance standards and participate in compliance audits, process improvement, and quality improvement plans.

<h3>Job Description</h3>
Job Description
Apply Here: <a href="https://secure.onehcm.com/ta/VRSPLLC.jobs?ShowJob=587338774&amp;TrackId=ZipRecruiter" target="_blank">https://secure.onehcm.com/ta/VRSPLLC.jobs?ShowJob=587338774&amp;TrackId=Zip…</a>
Retina Consultants of Minnesota (RCM)&nbsp; is seeking outgoing, patient focused individuals to work as a Patient Service Representative&nbsp;(PSR).
If you have a passion for providing exceptional patient care, are highly personable, team-oriented, attuned to accuracy and fine detail, and would like to advance your career in Ophthalmology, we would like to talk to you.
We are looking for an organized Patient Service Representative to join our medical practice. You will be responsible for an array of activities related to patient intake and care, including greeting and checking-in patients, as well as verifying information supplied by patients. You should be able to work in a fast-paced environment and demonstrate exceptional multitasking abilities.
To be successful as a Patient Service Representative, you must be able to facilitate and coordinate communication between patients, family members, and medical staff.
Main Patient Service Representative Responsibilities include:
<ul>
<li>Answer multi-line phones and either direct the caller to the appropriate party or handle the caller's needs yourself</li>
<li>Greet patients upon arrival, sign them in and obtain insurance information and any other necessary data</li>
<li>Provide patients with intake and new patient forms as well as copies of our office policies and legally required documents</li>
<li>Process payments from patients for co-pays and uninsured visits</li>
<li>Schedule appointments for new and recurring patients based on Physician availability</li>
<li>Maintain hard copy patient records as well as the files stored in our EHR</li>
<li>Call patients to remind them of upcoming appointments and to help them schedule testing for off-site services</li>
<li>Provide patients with support and guidance as needed</li>
</ul>
Required Skills, Abilities and Attributes for Patient Service Representative include:
<ul>
<li>High School Degree or GED</li>
<li>Applicants MUST be personally motivated to provide excellent patient care!!</li>
<li>Prior Administrative or Front Desk experience, preferably in a healthcare setting</li>
<li>Must be able to "think on your feet" and have exceptional multi-tasking skills</li>
<li>Be an excellent team player who works cooperatively and respectfully with all doctors, supervisors, and co-workers</li>
<li>Displays a desire to perpetually “Learn and Grow”</li>
<li>Efficient and highly accurate user of applicable information technology and health care management systems</li>
<li>Physically capable of working long hours in a fast-paced, often stressful, environment with the potential of emergency situations.</li>
</ul>
We offer excellent compensation and benefits, to include:
<ul>
<li>Paid Holidays - 7 days per year</li>
<li>Personal Time Off (PTO) - 16 days per year</li>
<li>Health Insurance</li>
<li>Health Reimbursement Account</li>
<li>Health Savings Account</li>
<li>Dental Insurance (free single coverage)</li>
<li>Flexible Spending Accounts</li>
<li>Basic and Supplemental Term Life Insurance (free single coverage)</li>
<li>Long Term Disability (free single coverage)</li>
<li>Long Term Care (free single coverage)</li>
<li>Short-Term Disability</li>
<li>Vision</li>
<li>Annual $250 uniform (scrubs and shoes) reimbursement</li>
</ul>
About Retina Consultants of Minnesota (RCM):RCM has 9 Minnesota locations - St. Louis Park, Edina, Edina Specialty, Woodbury, Blaine, Duluth, Maplewood, Anoka and Mankato.Everything we do…. every decision we make…takes our Guiding Principles into consideration. Our guiding principles are:
<ul>
<li>We exist to serve our patients. We will provide the best available medical skills, technology, and service. We will be their advocates. We will care for our patients as if they were members of our family. We will treat our patients with respect, dignity, and kindness.</li>
<li>We are proud of our dedicated staff. We will strive to provide a rewarding career with opportunity for personal and professional growth. We will promote teamwork. We will provide a respectful and safe working environment.</li>
<li>We are humbled that other doctors entrust their patients to our care. We will be available when we are needed. We will promptly communicate the results of patient evaluation and treatment. We will respect the referring doctors’ relationships with their patients.</li>
<li>We recognize that we have a responsibility to our community. We will strive to be desire to perpetually “Learn and Grow”</li>
<li>Efficient and highly accurate user of applicable information technology and health care management systems</li>
<li>A good corporate citizen. We will function ethically. We will be prudent in our stewardship of healthcare resources.</li>
<li>Medical advances are critical to our patients. We will remain at the forefront in the search for new knowledge and treatments of retinal disease. We will participate in clinical research. We will share our knowledge with our patients and referring doctors, and with our retinal colleagues around the world.</li>
</ul>

19,827 patient-service-representative Jobs