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<h3>Job Description</h3>
Job Description
Institute for Community Living (ICL) is a non-profit organization servicing the NYC-Metro area and for over 35 years, we’ve provided life-saving care to New Yorkers in need that includes but is not limited to addiction assistance, mental health services, and housing support for all. Proudly doing so, with integrity, love, and respect. Our goal is to have a positive and long-lasting impact on the lives of the people and communities we serve with the hope of providing the care, support, and attention they need.
So, it is our pleasure to announce that we are currently seeking a full-time candidate for the role of Case Manager (CM), to join our team! – Veterans preferred for specific VA Shelter locations.
By ICL definition, under the direct supervision of the Program Supervisor, a Case Manager is someone primarily responsible for assisting residents with organized and formulated comprehensive service planning and assessment activities in conjunction with specialty program staff, while assuring plan implementation through direct case management or co-provider services, in addition to, primary or shared responsibility – depending upon the specialty or discipline – in providing the residents with specific linkages/advocacy services with co-providers of housing, mental health, substance abuse, healthcare services, parole boards, etc. In short, for some residents, the CM will be the major provider of a particular service, and for others, a secondary support agent.

MIN. ROLE REQUIREMENTS &amp; PREFERENCES:
<ul>
<li>LOCATION: LIC, NY 11101 + Available 5 Days min. Monday to Sunday, with options for O.T. – Shift: Days &amp; Hours TBD </li>
<li>EDU/EXP: degree options below MUST be majored and/or concentrating (min. 24 credits) in the following human service fields… social work, psychology, nursing, rehabilitation, education, occupational therapy, physical therapy, recreation/recreation therapy, counseling, sociology, community mental health, child and family studies, speech and hearing – OR – a practicum encompassing a substantial number of activities with the target population, alongside coinciding experience with providing direct services to individuals with mental disabilities – preferably in a shelter setting
<ol>
<li>BA Degree and 1+ years of case management or relevant human services exp.</li>
<li>BA Degree with 1-year practicum and 1+ years of case management or relevant human services exp.</li>
<li>AA Degree and 3+ years of case management or relevant human services exp.</li>
<li>GED/HSE or HS Diploma and 5+ years of case management or relevant human services exp.</li>
</ol>
</li>
<li>Certifications: CPR &amp; First Aid and OD Responder from NYS Opioid Overdose Prevention Program (NYSOOPP)</li>
<li>Proper attire always – this includes business casual or professional</li>
</ul>

ESSENTIAL KNOWLEDGE, SKILLS AND ABILITIES:
<ul>
<li>Ability to stand, stoop, bend, and stretch for long periods of time</li>
<li>Ability to effectively use computer software such as MS Word and Outlook</li>
<li>Ability to consistently report for work as scheduled, being on-call if needed</li>
<li>Knowledge of the causes and processes of mental illness and substance abuse disorder</li>
<li>Ability to perform medium to heavy manual labor, including lifting objects weighing up to 50+ lbs</li>
<li>Ability to work in a setting with diverse individuals with mental illness and/or behavioral disorders</li>
<li>Strong problem-identification and solving skills with an awareness of self and one’s impact on others</li>
<li>Ability to work independently and as a team, to conform to all applicable safety and accountability measures</li>
<li>Strong communication, listening, interpersonal, writing, and conveying skills – bi-lingual is a plus but not mandatory</li>
<li>Ability to continually learn and apply knowledge with a willingness to participate in in-service training and development activities</li>
<li>Ability to learn, understand, and comply with all state and city regulations, policies, and procedures regarding case management</li>
<li>Ability to facilitate meetings and organize time effectively to accomplish all tasks in a timely way and meet deadlines without prompting</li>
<li>Ability to follow all safety guidelines in accordance with the performance of the tasks mentioned below...</li>
</ul>

CASE MANAGEMENT TASKS:
<ul>
<li>Housing Support – perform regular inspections of the residents’ living areas to ensure the safety of the residents, accountability of ICL property, and cleanliness of such areas; immediately account for residents and file missing person reports on residents not accounted for in accordance with ICL policy and procedure; execute emergency exit plans as outlined in the policy and procedure manual</li>
<li>Team and Staff Support – function as an effective team member, including performing share of work, cooperating with coworkers, securing cooperation, and maintaining professional relationships and boundaries with co-workers, supervisors, and residents; work with other team members (e.g. Substance Abuse Specialist) in addressing the needs of residents; review length-of-stay profile with supervisor and address barriers to getting and/or keeping employment and housing and participates in weekly length-of-stay reviews; report serious incidents, allegations, or sensitive situations to supervisors; attend regularly scheduled staff and clinical meetings, and supervisions as well as in-service trainings and developmental activities</li>
<li>Compliance Support – comply with attendance and timekeeping rules and report reliably and regularly to work on an on-going basis; comply and promote compliance with all applicable laws, regulations, and agency policies helping to strengthen and maintain an ethical organizational culture; participate in ongoing reviews of existing linkages for resident adequacy and, in recognition that a comprehensive co-provider service array is necessary to good outcomes; seek to extend program and other agency linkages as part of a continuous quality improvement</li>
<li>Admin Support – prepare and complete accurate incident and documentation reports, and other written materials, in accordance with ICL policy, in a timely manner; develop, evaluate, implement and modify a case management plan, meeting all deadlines and productivity standards; maintain up-to-date and accurate individual paper and electronic case records on each assigned resident; conduct quarterly reviews of the service-plans, assessment info, medical records, and changes in care with follows-up to determine quantity and quality service provided; obtain and document and/or file assessment info such as medical, psychological, and social factors contributing to the resident's situation as well as info about the resident’s strengths, needs, abilities and preferences; continually document resident’s treatment progress, developing measurable and objective service plans that maximize a resident’s strengths and abilities in accordance with regulatory guidelines; review the staff communication log and make entries concerning essential elements of information designated by program mgmt.</li>
</ul>
RESIDENT SUPPORT TASKS:
<ul>
<li>Resident Integration – show empathy to residents upon entry; participate in orientation of new residents, explaining the types of clinical services, recreational activities, and ICL programs that are available; instruct the resident in daily living skills, socialization skill enhancement, and conflict resolution</li>
<li>Service Plan Support – obtain and develop resource info for residents in all aspects of their care; disseminate this information to residents in a manner that is clear and understandable; advocate on behalf of residents with outside service providers and within ICL; collaborate with residents to utilize assessment info to complete and maintain resident service plans, offering an Integrated Healthcare approach to services and ensuring that plans include consideration of the residents’ cultural and ethnic background, customs, needs, beliefs and preferred language; use cognitive-behavioral techniques (e.g. role-plays, skills training, plans of action) to assist the resident in meeting service plan goals; conduct weekly meetings with residents to follow-up on service plan goals and objectives; effectively and efficiently write, create, understand and follow verbal and written instructions and questions from residents</li>
<li>Community Support – actively look for ways to assist residents with compassion and hope; believe and help residents work toward recovery; refer residents to community resources and other orgs.; provide support &amp; advice to significant others of the residents and Transitional Veterans Residence staff; provide motivational interviewing to residents as needed; accompany individual during the first-day transition from Transitional Veterans Residence to meetings with community providers, and in establishing connections with local community resources</li>
<li>Travel &amp; Recreational Planning – provide residents on both an individual or group basis with transportation for housing placement, service appointments, recreational, or other service plan-related purposes as appropriate; plans, arranges, and/or escorts residents to social or recreational service activities</li>
<li>Education Support – assist residents in finding and getting into vocational training or other training opportunities; conducts in vivo assessment and living skills training as needed; serves as a role model to residents including modeling appropriate interpersonal interactions, appearance, demeanor</li>
<li>Finance Support – assist residents with developing a savings and money mgmt. plan within the scope of the Dept. of Homeless Services and Veterans Administration regulations; optimize resident income through advocacy with the HRA and VA who will offer and provide residents both group and individual instruction in budgeting, banking, and resident skills such as shopping wisely from a price and product perspective, credit, taxes, etc.</li>
<li>Medical Support – provide counseling in 1:1 or group formats that assist residents with modifying attitudes and behaviors as needed, by increasing understanding of self and others and by addressing service needs, strengths, abilities, and environmental resources to attain goals; accompany residents on regular scheduled appointments or emergency visits to medical treatment facilities, social agencies, government offices, or other locations associated with the treatment or assistance of the resident; participate in substance abuse services with the substance abuse counselor/specialist; administer CPR or first aid to staff or residents who require such services; use sound judgment in identifying and solving problems and knowing when to seek assistance for residents</li>
<li>Conflict Resolution – perform crisis assessment and verbal/non-verbal crisis intervention; mediate conflicts between residents, negotiating ground rules for relationships; may provide critical time intervention procedures; maintain self-control in crisis situations, working with residents, families, and staff in a caring and respectful manner</li>
<li>Discharge Support – facilitate individualized services to residents, meeting their diverse needs and focusing on the discharge planning goal with due understanding of and consideration for cultural differences</li>
<li>Perform other job-related tasks as assigned in an organized and detail-oriented manner…</li>
<li>Please Note: To perform this job successfully, an individual must be able to perform each essential duty listed satisfactorily. Reasonable accommodations may be provided to enable qualified individuals with disabilities to perform the essential functions unless this causes undue hardship to the agency.</li>
</ul>
If you feel that you’re a suitable candidate for this role and would like to join our organization, please submit your resume in response to this ad to contact a recruiter in HR for further related info to the role above or the benefits mentioned below…
ICL BENEFITS:
PLEASE NOTE: ICL Company Benefits are exclusive to employees working 20+ hours and EDU Leave is 40+ hours ONLY!
<ul>
<li>PAID Orientation and Training</li>
<li>Choice of full and/or partial Health, Dental, and Vision Benefits (spousal and child coverage available too)</li>
<li>Life &amp; AD&amp;D Insurance + Medical Flexible Spending</li>
<li>Mental Health Services and Providers</li>
<li>Educational &amp; Parental Leave</li>
<li>Tuition &amp; Work-Life Assistance</li>
<li>Commuter Benefits Plan</li>
<li>Employee Assistance Program</li>
<li>Matching 403B (non-profit)</li>
<li>Payroll Benefits: Corporate Fitness Account / NYS College Savings Program / Etc.</li>
<li>Discounts on select ticketed purchases provided by Plum Benefits</li>
<li>And many more…</li>
</ul>
#ICLCWCM

Case Manager (79532508)

<h3>Job Description</h3>
Job Description Emergency Response Partnership Development Specialist, AmericasDescription:
<ul>
<li>We are on a mission to create the future of emergency housing in times of crisis. We partner with local nonprofits and government agencies to provide safe, welcoming stays for people displaced by disasters, conflict, and other emergencies around the world.</li>
<li>Our partners are essential to our mission: they identify and vet beneficiaries, offer case management, conduct public outreach, surface powerful impact stories, and often serve as liaisons to government entities. They also collaborate with us on communications, PR, and policy efforts—all while operating under the intense pressure and urgency of emergency response.</li>
<li>Within 24 hours of every emergency response activation, our cross-functional objective is to begin providing housing, ensure the public knows how to access support, engage the media with clear messaging, and equip partners with the tools and knowledge they need to carry out beneficiary vetting, intake and case management.</li>
<li>We are seeking an Emergency Response Partnership Development Specialist to support the development of high-impact partnerships with nonprofit organizations in the Americas, particularly those working in disaster response and health-related emergencies.</li>
<li>This role will focus on identifying and engaging prospective partners, supporting onboarding, and maintaining relationships in the U.S., Canada, and Latin America. The contractor must be comfortable moving quickly, working independently, and communicating effectively across time zones. This is a full-time (40 hours/week) remote position.</li>
</ul>
Duties:
<ul>
<li>Own Partnership Identification &amp; Outreach:</li>
<li>Identify and engage prospective nonprofit partners in disaster response and related sectors, with guidance from Global Emergency Response team. Conduct targeted outreach to mission-aligned organizations and networks.</li>
<li>Partner Engagement:</li>
<li>Build and maintain trusted relationships with new and existing partners. Serve as a key point of contact during onboarding and, when needed, during active emergency responses.</li>
<li>Meeting Facilitation &amp; Convening:</li>
<li>Schedule and lead meetings with prospective and current partners. Support the planning and execution of an in-person gathering of core partners in late 2025 to collect feedback and inform the development of partner training materials, toolkits, and other resources.</li>
<li>Documentation &amp; Follow-up:</li>
<li>Track outreach efforts and relationship-building activities. Clearly document progress and independently follow up on next steps and action items.</li>
<li>Travel:</li>
<li>Some travel may be needed for partner-related meetings</li>
</ul>
Requirements:
<ul>
<li>Bachelor's degree and 5+ years of experience in partnership development, program coordination, stakeholder engagement, or similar roles.</li>
<li>Strong cross-sector fluency, with experience working in or alongside nonprofits and tech-driven organizations.</li>
<li>Familiarity with US and international NGO ecosystems, especially in disaster response, public health, and related sectors.</li>
<li>Excellent communication and facilitation skills–capable of engaging stakeholders across cultures and levels of seniority.</li>
<li>Highly organized and self-directed, with the ability to prioritize in fast-paced, dynamic environments.</li>
<li>Experience in startup or emergency contexts and comfort implementing initiatives with limited structure.</li>
</ul>
Compensation:
<ul>
<li>$43.62 – 48.89/hr W—2</li>
</ul>
Req ID: 
<ul>
<li>36360752</li>
</ul>

Emergency Response Partnership Development Specialist, Americas

<h3>Job Description</h3>
Job DescriptionDescription:
Why Join ADAPT?
It's more than a job; it's a calling. It's where passion meets purpose. ADAPT Community Network, formerly United Cerebral Palsy (UCP) of NYC provides a multitude of services to people with developmental disabilities. At ADAPT, we are 3,000 strong, and it takes every one of us to empower the lives of the people we support. With caring and great resources at hand, we know what it takes to help people live fuller, happier, healthier lives. Our employees show their commitment to the people we support every day, and we all deliver on our promise to provide innovative and comprehensive services to individuals with developmental disabilities.
 
For your next career move, apply with us at ADAPT Community Network! Wherever you work among our many locations around New York City, ADAPT offers paid training, competitive benefits, and we foster a team culture of learning, support, collaboration and career growth.
 
 
SUMMARY
Under general supervision, is responsible for devoting their attention to the care and development of the people we support in one of the Agency’s residential facilities. Interacts in a manner which fosters dignity and learning in a way that helps lead to greater independence. Helps create a homelike atmosphere for the people we support in an agency facility.
 
ESSENTIAL DUTIES AND RESPONSIBILITIES
The duties and responsibilities of the Residence Program Specialist will include but are not limited to the following:
<ul>
<li>Provides care and assists with personal development and independence of the people we support.</li>
<li>Ensures that all measures for safety and well-being are maintained at highest level.</li>
<li>Provides training for the people we support in activities of daily living and in development of self-help and social skills.</li>
<li>Maintains a personalized, homelike atmosphere in the residential facility.</li>
<li>Attends weekly staff meetings as well as any other assigned meetings and in-service trainings.</li>
<li>Prepares concise written reports including Incident Reports, Progress Notes and other reports as assigned.</li>
<li>Responds to crisis situations and medical emergencies, including accidents by taking quick and decisive action.</li>
<li>Ensures actions are conducted in a manner that prevents abuse, and reports observations of co-workers who may be abusive in accordance with established procedures.</li>
<li>Administers appropriate first aid based on visible symptoms and medical history of the people we support in accordance with established guidelines and accepted first aid practices.</li>
<li>Summons police, fire, ambulance or other emergency personnel if situation warrants it.</li>
<li>If an emergency has caused a person we support to exhibit behavior that is threatening or dangerous, may have to utilize strategies for crisis intervention in accordance with OPWDD approved Behavior Management guidelines.</li>
<li>Provides transportation for the people we support in agency vehicles to and from work, shopping, programs, restaurants, movies, doctor’s appointments, etc.</li>
<li>Assists with meal planning and preparation as well as with purchasing of food and supplies.</li>
<li>Demonstrates an understanding of and implements behavioral programs.</li>
<li>Participates fully as a member of interdisciplinary plan.</li>
<li>Maintains an ongoing informal exchange of information. Maintains written logs for recording daily activities.</li>
<li>Performs housekeeping, cooking, laundry, light maintenance and light preventative maintenance duties as needed to maintain a safe and homelike environment.</li>
<li>Supervises any other activities as may be necessary to maintain quality of the program.</li>
<li>Dispenses prescribed medications to the people we support after successful completion of the medication administration course, and in line with Agency protocol. AMAP’s are supervised by residential nurse in all areas related to medication administration.</li>
<li>Completes all activities related to skill buildings as outlined in individual program plans</li>
<li>Provides support around personal hygiene, i.e. toileting, bathing and changing as needed.</li>
<li>Handles all personal documents of the people we support in a secure and confidential manner.</li>
<li>Performs related duties as requested.</li>
</ul>
QUALIFICATIONS
To perform this job successfully, an incumbent must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
<ul>
<li>Valid New York State Driver’s License and must maintain it in good standing</li>
<li>Ability to read, write, speak and understand English</li>
<li>Good oral and written communication skills</li>
<li>Good interpersonal skills necessary to interact effectively with co-workers, employees, residents and their families</li>
<li>Ability to analyze problems and determine corrective measures</li>
</ul>
 
EDUCATION and/or EXPERIENCE
<ul>
<li>High School Diploma or GED required</li>
<li>Six months of related experience is preferred but not required</li>
<li>Salaried employees must be approved Medication Administration Personnel (AMAP) at time of hire or within six months of date of hire in salaried status. This training is provided by ADAPT Community Network, if needed.</li>
</ul>
 
COMPENSATION: $19.06/hour (after probation) + Industry-Leading Benefits for all full-time employees.
 
 
At ADAPT, we value diversity, equity, inclusion, accessibility, and belonging. We strive to ensure that our employees are comfortable bringing their whole, authentic self to work and that the people we support can also be their authentic selves. We value diverse backgrounds, opinions, ideas, and ways of thinking. We aim to build an inclusive and diverse workforce that is empowered and supported with leaders who create diverse and inclusive teams. We continuously seek opportunities for the organization to foster a more positive, respected, united, and collaborative culture.
 
ADAPT Community Network is proud to be an equal opportunity employer and is committed to creating an inclusive environment for all employees. Qualified candidates of diverse ethnic and racial backgrounds and status are encouraged to apply for vacant positions at all levels.
Requirements:

Residence Program Specialist

<h3>Job Description</h3>
Job Description
Reports To Vice President of Operations
Direct Reports IT Specialist
Status Regular Full-Time Exempt
Location On site in Downtown Houston, Texas, with flexibility for occasional remote work
OVERVIEW
The Technology Director provides strategic vision and operational leadership for all information technology systems at the Hobby Center for the Performing Arts. This is an in-person role that oversees the planning, implementation, and integration of IT systems to enhance operational efficiency, service quality, and business development. The Technology Director is responsible for both strategic direction and hands-on management of core technologies, including industrial OT systems, CRM/ticketing systems, transactional systems, networking, financial management, customer relations, cybersecurity, and digital file integration. The Technology Director works closely with other department heads to identify how the application of information technology can best serve their business needs. They develop internal and cross-departmental procedures to ensure efficient and reliable use of IT systems. This role manages the Information Technology team and ensures delivery of excellent IT support to staff and world class customer technology experience to Hobby Center. The ideal candidate will bridge the gap between traditional IT and industrial OT systems, bring technical expertise, strong leadership, and a collaborative approach to help optimize our operations and enhance the patron experience. 
MAJOR FUNCTIONS 
Leadership and Supervision
<ul>
<li>Leads the technology strategy while remaining engaged in day-to-day technical execution</li>
<li>Manages and mentors an IT Specialist, providing guidance on daily tasks, professional development, and performance</li>
<li>Oversees the performance and development of the IT team, ensuring all IT-related needs across the organization are met in a timely and effective manner</li>
</ul>
<ul>
<li>Manages and prioritizes IT projects, ensuring that deadlines and quality standards are met</li>
</ul>
IT Strategy and Innovation
<ul>
<li>Develops and executes a long-term technology strategy aligned with the organization’s vision and strategic priorities</li>
<li>Drives organization-wide digital transformation initiatives</li>
<li>Identifies and implements intelligent automation opportunities across business processes</li>
</ul>
<ul>
<li>Champions ethical AI practices, including transparency, privacy, and compliance with evolving regulatory standards</li>
</ul>

IT Systems and Infrastructure Management
<ul>
<li>Ticketmaster Integration: Oversees the integration and optimization of Ticketmaster for seamless ticketing, sales, and customer interaction during events</li>
<li>Tessitura Management: Manages Tessitura, a leading customer relationship management (CRM) and ticketing software, ensuring smooth operation, data integrity, and support for marketing and patron engagement efforts</li>
<li>Sage Intacct: Oversees the management of Sage Intacct, the performing arts center’s financial management software, ensuring proper integration with accounting, budgeting, and financial reporting processes</li>
</ul>
<ul>
<li>POS Systems: Ensures the effective integration and management of Point-of-Sale (POS) system data for concessions, restaurant services, and parking, including troubleshooting, software updates, and user training</li>
</ul>
Operations Technology (OT)
<ul>
<li>Develop and implement OT strategies that support operations.</li>
<li>Collaborate with engineering and operations teams to integrate OT systems with IT platforms.</li>
<li>Ensure the reliability, security, and scalability of industrial control systems.</li>
<li>Manage OT cybersecurity risks and ensure alignment with IT security protocols.</li>
</ul>
Cybersecurity and Data Management
<ul>
<li>Cybersecurity: Develops and enforces comprehensive cybersecurity policies to protect the organization’s data, including patrons' personal information and financial transactions</li>
<li>Ensures compliance with industry standards and regulations</li>
<li>Regularly reviews and updates security protocols, including user access control, software updates, and backup systems</li>
<li>Leads disaster recovery planning and business continuity strategies related to IT infrastructure and data security</li>
</ul>
<ul>
<li>Integrates AI-driven threat detection and zero-trust principles into the core infrastructure</li>
</ul>
Cloud-Based File Sharing and Collaboration Tools
<ul>
<li>Oversees the administration of digital and cloud-based file-sharing platforms, such as Microsoft 365 Suite, or similar systems at recommendation, to ensure seamless document management, sharing, and collaboration across departments</li>
</ul>
<ul>
<li>Ensures that staff are well-trained in utilizing these tools efficiently and securely</li>
</ul>
Venue Management Software
<ul>
<li>Manages the venue management software and ensures all systems are optimized for event scheduling, logistics, and coordination.</li>
</ul>
<ul>
<li>Coordinates with marketing, ticketing, and other departments to ensure system integration supports operational needs for event promotion, ticketing, and logistics</li>
</ul>
Marketing &amp; Human Resources Systems
<ul>
<li>Works closely with the Marketing team to integrate technology solutions that streamline communication, patron engagement, and digital marketing campaigns</li>
</ul>
<ul>
<li>Collaborates with the HR department to ensure that HR systems (such as payroll, employee records, and onboarding) are fully integrated and aligned with organizational objectives</li>
</ul>
Emergency IT Management
<ul>
<li>Responds to IT-related emergencies and incidents, providing leadership and solutions to restore operations in the event of system outages, data breaches, or other disruptions</li>
</ul>
<ul>
<li>Develops and maintains an IT emergency response plan to address potential crises quickly and efficiently</li>
</ul>
Collaboration and Support
<ul>
<li>Serves as the primary point of contact for all IT-related issues across the organization, working closely with other departments to ensure technological solutions meet the needs of each functional area</li>
<li>Provides IT support for all staff, responding to technical inquiries, resolving issues, and providing training when necessary</li>
<li>Functions as a strategic partner to department heads, ensuring that technology adoption aligns with the center’s overall mission and growth goals</li>
</ul>
<ul>
<li>Serves as a key advisor to executive leadership on technology trends, risks, and opportunities</li>
</ul>
Budget and Vendor Management
<ul>
<li>Assists in managing the IT budget, including forecasting for software and hardware purchases, infrastructure upgrades, and any new technology-related initiatives</li>
<li>Evaluates and procures technology tools, systems, and vendor services, ensuring cost-effectiveness and alignment with operational needs</li>
</ul>
<ul>
<li>Establishes and maintains relationships with external technology vendors, ensuring timely service and support</li>
</ul>
Professional Development and Growth
<ul>
<li>Encouraged to actively pursue learning opportunities, including emerging technologies, IT governance, cloud infrastructure, cybersecurity, and leadership development</li>
<li>Time allocation for professional development activities</li>
<li>Support for relevant continued learning and industry certifications</li>
<li>Participation in strategic planning and innovation initiatives</li>
<li>Encouragement to attend industry events and user groups</li>
<li>Sponsored attendance at relevant tech conferences</li>
</ul>
Responsibilities may evolve to meet organizational needs and employee strengths.

REQUIRED QUALIFICATIONS

<ul>
<li>Education: Bachelor’s degree in Information Technology, Computer Science, or a related field; or equivalent combination of education and experience</li>
<li>Experience: Minimum of 5 years of IT management experience, with at least 2 years in a supervisory role</li>
<li>Proven experience managing and integrating complex systems like Ticketmaster, Tessitura, Sage Intacct, and POS systems for operations such as concessions, restaurants, and parking with the goal of Improving customer experience, financial reporting, and operational efficiency</li>
<li>Strong understanding of IT infrastructure, including networks, servers, and cloud-based systems</li>
<li>Experience in managing cybersecurity measures, data backups, and IT security best practices</li>
<li>A positive, collaborative, and initiative-taking work style</li>
<li>Understanding that the Hobby Center’s core business is live performances; evening and weekend events are central to our operations</li>
</ul>
PREFFERED QUALIFICATIONS

<ul>
<li>Experience working in a performing arts environment a plus</li>
<li>Certifications such as CompTIA Network+, Microsoft Certified Systems Administrator (MCSA), or Certified Information Systems Security Professional (CISSP)</li>
<li>Familiarity with advanced venue management and event scheduling software</li>
</ul>
OTHER SKILLS &amp; ABILITIES

<ul>
<li>Strong leadership and team management abilities</li>
<li>Excellent critical thinking skills and the ability to work under pressure, particularly in emergency IT situations</li>
<li>Exceptional communication and interpersonal skills, with the ability to explain complex technical concepts to non-technical staff</li>
<li>Strong organizational skills, with the ability to manage multiple projects and priorities simultaneously</li>
<li>Strategic thinker with a focus on continuous improvement and innovative solutions</li>
<li>Commitment to maintaining confidentiality and protecting organizational data</li>
</ul>
COMPENSATION
The Hobby Center offers a competitive compensation and benefits package including medical, dental, and vision insurance, a 403b savings plan with matching employer contributions, and paid time off. The anticipated hiring range for this position is $100,000 - $125,000. 
ABOUT THE HOBBY CENTER FOR THE PERFORMING ARTS 
The Hobby Center for the Performing Arts serves as a connector, convenor and incubator for all Houston audiences, artmakers and arts organizations. Opened in 2002, the campus houses two theaters and welcomes over 400,000 audience members annually to a wide range of arts experiences including the Memorial Hermann Broadway at the Hobby Center series. The Hobby Center is also home to a full season of musical theatre produced by Principal Resident Company Theatre Under the Stars, as well as a variety of diverse performances from both Houston-based and touring artists and companies. Education and accessibility initiatives are central to the Hobby Center’s impact in Houston through programs like the ExxonMobil Discovery Series, sensory inclusive performances, tactile tours, talkbacks, specialized audience services, and master classes for artists and students. The ExxonMobil Discovery Series creates access to engaging arts experiences for thousands of Houston-area students each year. All ExxonMobil Discovery Series performances are offered free of charge to schools, including transportation. 
The Hobby Center for the Performing Arts is an equal opportunity employer dedicated to building an inclusive, diverse, equitable, and accessible workplace.

TECHNOLOGY DIRECTOR

<h3>Job Description</h3>
Job Description
WHO WE ARE
VEG is a rapidly growing emergency company with hospital locations across the United States. Our mission is helping people and their pets when they need it most. We are revolutionizing emergency medicine with a "customer first" mentality and a true, employee-centric work environment. 

TALENT + CULTURE AT VEG
At VEG, we want people and their pets to feel safe, secure, and valued; we want our employees to feel the same way. What we're aiming to achieve on the customer side is equivalent in nature to what we want for our employees: to have the best experience possible. With the highest NPS score in our industry, we're ready to ensure that VEG remains the place where the best and brightest in the emergency world not only want to work, but stay and grow. For our customers and their pets, we strive to find a way to say, "yes." We do the same and more for our teams. In fact, VEG is one of this year's nominees for INC Magazine's Best Places to Work!

FOCUS
To apply a patient-centered approach while performing treatments, making patient assessments, and all other aspects of patient care. This role will promote learning and growth as an emergency veterinary technician, providing opportunities for advancement towards a Veterinary Technician Specialist certification and participating in the coordination of care. Veterinary technicians autonomously function using critical thinking and leadership to carry out patient treatment plans in coordination with the veterinary team.

WHO WE NEED
You are a credentialed veterinary technician. You are passionate and motivated. You value learning and are a team player that is honest and respectful to your peers. You love what you do. You love working with animals and people. You are comfortable adapting to new scenarios, willing to learn new techniques, and think outside the box. You have excellent interpersonal capabilities across a diverse group. You're happy to pitch in wherever and whenever you are needed, with a positive attitude. You demonstrate the ability to accomplish assigned tasks for all areas involved, knowing when to ask for assistance. You display excellent communication skills with your peers, customers, and team.

WHAT YOU CAN EXPECT TO DO
All clinical team members:
<ul>
<li>
Treat each patient and customer with the highest level of compassion &amp; care.
</li>
<li>
Perform basic to intermediate nursing care tasks, patient monitoring, and treatments.
</li>
<li>
Use understanding of common diseases and conditions, physical assessment, and monitoring parameters to accurately triage incoming patients.
</li>
<li>
Administer subcutaneous, intramuscular, and intravenous medications and understand potential adverse effects of medications.
</li>
<li>
Set-up, monitor, and administer intravenous fluid therapy including constant rate infusions and blood transfusion therapy.
</li>
<li>
Contribute to incoming outpatient care and ongoing inpatient care.
</li>
<li>
Participate in giving and receiving patient rounds to ensure continuity of care.
</li>
<li>
Be trained to properly perform all aspects of CPR as a RECOVER Certified Rescuer.
</li>
<li>
Collect samples and perform diagnostic tests including in-house &amp; point-of-care tests and diagnostic imaging.
</li>
<li>
Perform nursing care tasks such as placing and/or maintaining urinary catheters, nasoenteral tubes, nasal oxygen tubes, chest and abdominal tubes.
</li>
<li>
Set up, maintain, and troubleshoot oxygen cages and other oxygen administration techniques.
</li>
</ul>

Veterinary technicians additionally perform:
<ul>
<li>
Administer, monitor, and maintain patients under general anesthesia with or without mechanical ventilation for patients with varied levels of risk.
</li>
<li>
Perform advanced vascular access techniques including jugular catheter placement, sampling line placement, central line placement, intraosseous catheterization, and arterial catheterization.
</li>
<li>
Perform advanced diagnostic techniques including ultrasonography and paracentesis,
</li>
<li>
Participate in formulating treatment, anesthetic, and nursing care plans.
</li>
<li>
Conduct treatments using clinical decision-making skills according to protocolized plans.
</li>
<li>
Aid in managing patient care workload to ensure the patients are receiving uncompromised care.
</li>
<li>
Coach and guide veterinary assistants and veterinary nurses to perform clinical tasks to maintain standards of care and encourage growth.
</li>
<li>
Collaborate and share knowledge with teammates to ensure optimal patient care.
</li>
<li>
Obtain additional training along guided growth pathways offering roles in addition to direct nursing care such as VTS certification, trainer role, coordination of care, community outreach, and leadership.
</li>
</ul>

WHAT YOU NEED
<ul>
<li>
High school diploma or equivalent
</li>
<li>
Credentialed as a veterinary technician (CVT, RVT, LVT, LVMT) in the location of the VEG practice.
</li>
<li>
Veterinary technician specialist (VTS) certification will receive additional considerations in practice role and compensation.
</li>
<li>
Basic computer skills to use practice management, electronic medical record, and collaboration software.
</li>
<li>
1+ years of experience in a veterinary technician role. Experience in emergency or specialty medicine preferred.
</li>
<li>
Excellent communication skills (written, verbal and electronic) with the team and with customers
</li>
<li>
Fine motor skills adequate for utilizing hospital equipment necessary daily such as syringes, electric clippers, computers, surgery instruments, monitors, diagnostic equipment, etc.
</li>
<li>
Ability to stand for prolonged hours, kneel, work on the floor as well as ability to lift up to 25 kg on own and able to support up to 40 kg with assistance.
</li>
</ul>

WHY YOU SHOULD CHOOSE US
Because emergency is all we do, so we do it best! We also offer:
<ul>
<li>
Industry-leading‌ ‌compensation‌
</li>
<li>
Something new every day - you'll never be bored in emergency medicine
</li>
<li>
We build our hospitals from scratch. You'll be using all of the latest equipment and technology.
</li>
<li>
Generous employee pet discount
</li>
<li>
Referral rewards - tell your friends why they should come work for VEG too!
</li>
<li>
Health‌, Vision, and Dental ‌Insurance‌ ‌ ‌
</li>
<li>
401K‌ ‌w/‌ ‌company‌ ‌match‌
</li>
<li>
Paid‌ ‌parental‌ ‌leave‌ ‌-‌ ‌10‌ ‌weeks‌ ‌of‌ ‌paid‌ ‌leave‌ ‌at‌ ‌100%‌ ‌of‌ ‌regular‌ ‌salary‌ ‌
</li>
<li>
Unlimited‌ ‌Continuing Education opportunities - we want to help you grow in your career!
</li>
<li>
Flexible‌ ‌work‌ ‌schedules‌ ‌for‌ ‌a‌ ‌true‌ ‌work-life‌ ‌balance‌ ‌ ‌
</li>
<li>
Growth‌ and relocation ‌potential‌ ‌ ‌
</li>
<li>
Groceries‌ sent‌ ‌to the hospitals weekly for the staff to enjoy,‌ ‌monthly‌ ‌and‌ ‌quarterly‌ ‌contests,‌ ‌quarterly‌ ‌hospital‌ ‌outings,‌ company-wide retreats,‌ ‌etc!‌ ‌
</li>
<li>
Lastly, because while our work is serious, we believe that it should also be fun!
</li>
</ul>

VEG celebrates diversity and is committed to creating an inclusive workplace that represents a variety of backgrounds, perspectives, and skills. You've found the equal opportunity employer you are looking for. We can't wait to meet you!

Licensed Veterinary Technician - Falls Church, VA - $10K SIGN ON BONUS

<h3>Job Description</h3>
Job Description
Capital Region Airport Commission
CORPORATE COMMUNICATIONS &amp; PR SENIOR SPECIALIST (MK-085-003)
Full Time
Posting # 1390
Richmond International Airport
Pay Range: $80,343.00 - $95,138.00
About Us: Established in 1975 by an act of the Virginia General Assembly, the Capital Region Airport Commission owns and operates Richmond International Airport (RIC). The Commission directs the growth, operation and business activities of RIC and works tirelessly to ensure it continues to be an affordable option for local, regional, and out-of-state travelers. 
Description of Responsibilities: This role plays a vital role in shaping the airport’s public image, strengthening internal engagement, and ensuring our leadership’s voice is heard. The Corporate Communications &amp; PR Senior Specialist is responsible for managing day-to-day communications efforts, ensuring clear, compelling, and consistent messaging across internal and external channels. This role encompasses internal, external and emergency communications, media relations, executive messaging, and the airport’s speakers' bureau.
Required Experience:
<ul>
<li>Bachelor’s degree in communications, journalism, public relations, or a related field.</li>
<li>Three or more (3+) years of experience in corporate communications, public relations, or journalism.</li>
<li>Strong media relations experience and the ability to navigate crisis communications when needed.</li>
</ul>
Required Skills:
<ul>
<li>Excellent project management skills, with the ability to juggle multiple priorities in a fast-paced environment.</li>
<li>Exceptional writing, editing, and storytelling skills, with the ability to tailor messaging to different audiences.</li>
<li>Proven ability to craft executive messaging and support high-level leaders in public engagements.</li>
</ul>
To apply and more information on Capital Region Airport Commission, including employee benefits and our company culture, visit our website at <a href="https://flyrichmond.com/" target="_blank">https://flyrichmond.com/</a>
Capital Region Airport Commission is an Equal Opportunity Employer. Disabled/Veteran.
*Internal applicants must be in their current position a minimum of (1) year with an overall satisfactory performance evaluation for consideration.

Corporate Communications & PR Senior Specialist

<h3>Job Description</h3>
Job DescriptionCompany Description 
At Lucile Packard Children’s Hospital Stanford, we know world-renowned care begins with world-class caring. That's why we combine advanced technologies and breakthrough discoveries with family-centered care. It's why we provide our caregivers with continuing education and state-of-the-art facilities, like the newly remodeled Lucile Packard Children's Hospital Stanford. And it's why we need caring, committed people on our team - like you. Join us on our mission to heal humanity, one child and family at a time. Job ID: LP_00024116-1073
Job Description 
JOB SUMMARY
This paragraph summarizes the general nature, level and purpose of the job.
The Transfer Center Specialist facilitates the transfer or transport and transition for all emergent, urgent, and elective patients into the Lucile Packard Children's Hospital Stanford from referring hospitals, clinics, and physician's offices. Coordinates communication among appropriate medical personnel assuring appropriate level of care, confirming bed placement, and organizing proper mode of transport. Performs several duties including operation of multi-line telephones, radio console, weather products including radar and satellite systems, multiple computer database systems, mapping systems, and related systems and equipment. Evaluates, processes, tracks, documents, and coordinates patient transfers and patient transports into and out of Lucile Packard Children's Hospital Stanford. Efficiently engages the appropriate departments in the transfer process. Participates in training new staff, presenting on topics relevant to staff development, and represent the department on committees, as well as the development of operational procedures and protocols related to dispatch functions.
ESSENTIAL FUNCTIONS
The essential functions listed are typical examples of work performed by positions in this job classification. They are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks, and responsibilities. Employees may also perform other duties as assigned.
Employees must abide by all Joint Commission Requirements including but not limited to sensitivity to cultural diversity, patient care, patient rights and ethical treatment, safety and security of physical environments, emergency management, teamwork, respect for others, participation in ongoing education and training, communication and adherence to safety and quality programs, sustaining compliance with National Patient Safety Goals, and licensure and health screenings.
Must perform all duties and responsibilities in accordance with the hospital's policies and procedures, including its Service Standards and its Code of Conduct.
* Conducts initial telephone intake of information regarding requests for transfer of patients from referring hospitals, clinics and other healthcare facilities to Lucile Packard Children's Hospital Stanford * Receives incoming calls and sets up teleconferences with attending physician(s), flight/transport nurse, referral source and appropriate receiving staff. Advises physicians and nurses regarding the ramifications of denying admission to patient protected under EMTALA rules and regulations. * Operates Transfer Center multi-telephone lines, two-way radio transmission and receiving console, computer database, mapping systems and related systems and equipment in support of air-based medical patient transport services. * Partners with Patient Placement staff, Physicians, and others to appropriately identify the receiving services for patients needing transfer to Lucile Packard Children's Hospital Stanford. * Develops and promotes positive and effective customer service with patients, families, visitors and staff. Ensures accurate and timely dispatch of transport requests * Maintains database on referrals and hospital locations. Access, read and interpret county, state and specialized maps for determining locations of accident scenes or referral sources. * Maintains interface with appropriate agencies to ensure proper coordination of transport services in emergency and trauma-related transport activities. Serves as primary communication link and liaison between Life Flight and Transport crews and medical teams, referring and receiving facilities/agencies, pilots and the physicians throughout transport. * Responds to emergency transport calls and dispatch Life Flight medical crew according to established procedures; provides information on aircraft or ground transport availability, weather projections, locations and time projections. * Maintains, records, and makes written and oral reports concerning patient progress for transfer. Prepares reports and other documents concerning or regarding patients. * Monitors, reads and interprets weather products including radar and satellite systems as requested. Monitors weather, flight following systems and all other communication equipment associated with Life Flight transports, missions and related activities. * Provides information on aircraft or ground transport availability, weather projections, locations and time projections. * Reviews patient information to formulate patient acuity for physicians and nurses (such as presences of infectious diseases, need for transfer, appropriate means of transfer, and anticipated discharge planning needs). * Consults with admitting physician when questions or issues arise regarding medical necessity of transfer. Coordinates with other hospital staff as needed including Social Worker and Case Management. * Coordinates the mode of transport based on patient acuity. * Documents findings and recommendations for accepted transfers or transports. * Documents and tracks all patient acceptance processes in patient electronic medical record system.
Qualifications 
MINIMUM QUALIFICATIONS
Any combination of education and experience that would likely provide the required knowledge, skills and abilities as well as possession of any required licenses or certifications is qualifying.
*Paramedic Training required Experience: Two (2) years of progressively responsible and directly related work experience as Paramedic License/Certification: CA Paramedic license NREMT/Paramedic certification preferred
KNOWLEDGE
These are the observable and measurable attributes and skills required to perform successfully the essential functions of the job and are generally demonstrated through qualifying experience, education or licensure/certification.
* Knowledge of Medical Terminology * Knowledge of the Emergency Medical Treatment and Active Labor Act (EMTALA) and related regulations Knowledge of the requirements and regulations of third-party payers, such as Medi-Cal, Medicare, CCS and other government programs as well as private insurance preferred. * Advanced understanding of radio communications and emergency medical dispatch procedures. * Able to accurately communicate medical status and care provided at referring facility to the acute care nursing staff of patients transferring to the hospital * Ability to maintain confidentiality of sensitive information * Ability to perform complex tasks, prioritize multiple projects, and work under pressure to meet deadlines in a fast-paced environment * Ability to remain calm under pressure and apply sound judgment * Ability to speak and write effectively at a level appropriate for the job
PHYSICAL REQUIREMENTS
The Physical Requirements and Working Conditions in which the job is typically performed are available from the Occupational Health Department. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of the job.
 Additional Information 
Pay Range Compensation is based on the level and requirements of the role. Salary within our ranges may also be determined by your education, experience, knowledge, skills, location, and abilities, as required by the role, as well as internal equity and alignment with market data. Typically, new team members join at the minimum to mid salary range. Minimum to Midpoint Range (Hourly): $39.40 to $44.70
Stanford Medicine Children's Health (SMCH) strongly values diversity and is committed to equal opportunity and non-discrimination in all of its policies and practices, including the area of employment. Accordingly, SMCH does not discriminate against any person on the basis of race, color, sex, sexual orientation or gender identity, religion, age, national or ethnic origin, political beliefs, marital status, medical condition, genetic information, veteran status, or disability, or the perception of any of the above. People of all genders, members of all racial and ethnic groups, people with disabilities, and veterans are encouraged to apply. Qualified applicants with criminal convictions will be considered after an individualized assessment of the conviction and the job requirements, and where applicable, in compliance with the San Francisco Fair Chance Ordinance.

Transfer Center Specialist

<h3>Job Description</h3>
Job Description
Introduction
We are a leading, national consulting firm that provides compassionate, full-spectrum emergency management services including planning and preparedness, response, recovery, and mitigation services to the public and private sectors before, during and after a natural disaster or catastrophic event.
Our mission is to provide compassionate consulting services to local, state, federal, and industry clients, active in disaster response, recovery, and preparedness. We will be on time, on target, and on budget with the services aligned to the evolving threats and hazards facing our nation.
Position Summary:
Job Title: Senior Individual Assistance Program Specialist- Multiple Levels ( Senior Consultant I, Senior Advisor, and Managing Consultant) 
Full Time or Part Time: Full Time
Temporary/Seasonal/Regular: Regular
Compensation: Candidates must meet the MINIMUM REQUIREMENTS for that level, and a corresponding level position must be available.
<ul>
<li>Senior Consultant II: $90-100k/annual</li>
<li>Managing Consultant: $90-115k/annual</li>
<li>Senior Advisor: $114-156k/annual</li>
</ul>
Benefits Summary:
<ul>
<li>Medical, Vision, and Dental Insurance </li>
<li>Short-Term Disability/Voluntary Long-Term Disability </li>
<li>401(k) Account with Company Match </li>
<li>Paid-Time Off (PTO): Annual Leave and Sick Leave Accruals </li>
<li>Paid Parental Leave </li>
<li>Training and Professional Development Opportunities </li>
<li>Wellness Benefits/Allowance </li>
<li>Corporate Computer </li>
<li>Time off to Volunteer </li>
<li>Cell Phone Allowance </li>
</ul>
Locations: Onsite in Florida locations, with travel to deployments required and possible remote work
Travel: Travel and on-site work required. Up to 50% travel.
Mission of Role
Be part of a team of knowledgeable, compassionate, and helpful allies for our clients. The Individual Assistance Specialist for Disaster Recovery Services will play an integral part of helping citizens and communities recover from natural disasters. In addition, this role will be providing general recover assistance for emergency operations. Applicants should be passionate about making a difference in the world, and interested in supporting local, state, and federal jurisdictions prepare for and recover from disasters.
We are seeking a seasoned consulting professional with deep expertise in FEMA Individual Assistance (IA) programs to lead and support disaster recovery efforts for public and private sector clients. This role requires a strategic thinker with demonstrated experience managing large-scale projects, consulting on program implementation, and building recovery programs from the ground up. The successful candidate will possess strong business development skills, a client-focused mindset, and the ability to lead cross-functional teams through the entire program and grant lifecycle.
Tasks, Duties, and Responsibilities
Reasonable accommodation will be made to enable individuals with disabilities to perform the following essential functions and physical demands.
<ul>
<li>Lead/manage the delivery and oversight of FEMA IA programs—including Housing Assistance, Other Needs Assistance (ONA), and Crisis Counseling—ensuring timely execution and regulatory compliance. </li>
<li>Consult with clients across federal, state, and local agencies, offering subject matter expertise on program development, implementation strategies, and recovery operations. </li>
<li>Develop and scale disaster recovery programs, such as Disaster Case Management, in collaboration with case management agencies, ensuring long-term support for impacted individuals and communities. </li>
<li>Serve as the primary liaison with FEMA, state officials, local agencies, and voluntary organizations to ensure coordinated, client-aligned service delivery. </li>
<li>Manage multidisciplinary teams across multiple projects, providing leadership on workstreams, staffing, timelines, performance, and quality assurance. </li>
<li>Oversee the stand-up and operation of Disaster Recovery Centers, managing logistics, personnel, and client-facing services for disaster survivors. </li>
<li>Drive business development efforts, including identifying new opportunities, contributing to proposal development, participating in capture planning, and expanding client relationships. </li>
<li>Deliver strategic advisory services, using data-driven insights to help clients optimize IA program delivery and improve operational outcomes. </li>
<li>Analyze service gaps and coordinate with stakeholders to mobilize additional resources, enhancing support for survivors’ unmet needs. </li>
<li>Ensure accurate data reporting, case documentation, and compliance with federal and state regulations across all recovery initiatives. </li>
<li>Prepare executive-level reports, briefings, and presentations for clients and internal stakeholders, clearly articulating program results, insights, and recommendations. </li>
<li>Facilitate/lead workshops, trainings, and stakeholder engagements, supporting client learning and continuous improvement initiatives. </li>
<li>Stay current on FEMA regulations, federal grant management best practices, and emerging trends in disaster recovery and emergency management. </li>
<li>Support all phases of the grant lifecycle, including proposal writing, implementation, monitoring, and closeout, ensuring alignment with compliance standards. </li>
<li>Deploy to disaster-affected areas as needed, and remain flexible to support extended hours, weekends, or field-based work during active recovery operations.</li>
</ul>
Knowledge, Skills, and Abilities
<ul>
<li>Significant experience in a consulting environment, with a focus on FEMA IA programs or emergency management.</li>
<li>Proven ability to lead large-scale, client-facing projects and deliver high-impact recovery solutions.</li>
<li>Strong business development and proposal writing skills, with experience securing and managing federal or state contracts.</li>
<li>Demonstrated ability to build programs and systems from the ground up and adapt to evolving client needs.</li>
<li>Excellent interpersonal, communication, and analytical skills, with the ability to navigate complex stakeholder environments.</li>
<li>Ability to train others and lead projects and/or programs with senior leadership oversight.</li>
<li>Ability to work independently with minimal direction.</li>
<li>Willingness to travel and support disaster deployments on short notice.</li>
<li>Highly organized and detail-oriented.</li>
<li>Strong knowledge and proficiency in Microsoft Excel.</li>
<li>Able to multitask in a fast-paced environment.</li>
<li>Strong interpersonal and active listening skills.</li>
<li>Strong time management skills.</li>
<li>Strong oral and written communication skills.</li>
<li>Strong knowledge in FEMA PA categories A, B, and E.</li>
<li>Customer service-oriented Technical Skills.</li>
<li>Excellent and proven computer skills, particularly with database software and Microsoft Office Suite project eligibility, scope of work and estimating costs to repair or replace a facility or structure to restore it to its pre-disaster design.</li>
<li>The ability to be flexible in a dynamic environment and outstanding written and verbal communication skills.</li>
</ul>
Physical Demands and Work Environment
<ul>
<li>Not a typical office environment, work environment may be outdoors in various weather conditions, on-site with clients, or with an Emergency Operations Center.</li>
<li>Ability to lift to 25 pounds if needed and be mobile around office or client sites.</li>
<li>Ability to work remotely as needed.</li>
<li>Willingness to travel to meetings, events and client sites as needed, sometimes after hours and on weekends.</li>
<li>May require long hours at a computer.</li>
</ul>
Supervisory Responsibilities:
These positions will have supervisory responsibilities. 
Expected Hours of Work:
Schedule may vary. Work on evenings and weekends may be required. Dependability and punctuality are paramount.
Travel Requirements:
<ul>
<li>Up to 50% travel is expected for this position.</li>
<li>Must be willing to travel and deploy to client sites for extended periods of time.</li>
</ul>
Physical Demands:
<ul>
<li>Mobility required on-site with clients.</li>
<li>Sitting or standing for hours at a time.</li>
<li>Ability to work at a computer for extended periods of time if needed.</li>
<li>Ability to lift up to 50 lbs. repetitively throughout the day and as needed.</li>
</ul>
Requirements
All Level REQUIRED Experience and Education:
<ul>
<li>Bachelor's degree in emergency Management or related field. Equivalency: Professional experience beyond minimum requirements, in a related field may substitute the bachelor's degree on a year for year basis.</li>
<li>At least 1 year of direct leadership experience or experience leading complex portions of projects teams/tasks, program management or full scope programs.</li>
<li>Demonstrated working knowledge of full scope Emergency Management protocols and familiarity with state and local plans, agencies, and funding sources is necessary. </li>
<li>Experience with Grants Portal, EMMIE, or any state-specific grant systems.</li>
<li>Experience in at least two major Disaster Recovery efforts.</li>
<li>Experience working and supporting in an Emergency Operations Center.</li>
<li>Individual Assistance in FEMA Program experience.</li>
<li>Proficient in Microsoft Office 365, particularly Excel.</li>
<li>5+ years of customer service experience.</li>
<li>5+ years of project management experience.</li>
</ul>
Below are experience requirements for a FEMA Individual Assistance Specialist at all 3 levels:
Senior Consultant II Level Minimum Required Experience:
<ul>
<li>5+ years of progressively responsible experience in FEMA Individual Assistance or equivalent roles in disaster recovery. </li>
<li>Direct experience supporting multiple disaster operations or deployments. </li>
<li>Strong knowledge of FEMA IA policies, systems (e.g., NEMIS or Recovery platforms), and appeal processes. </li>
<li>Able to manage complex cases and assist with documentation or appeals. </li>
<li>Skilled in coordinating with community partners and supporting program implementation in the field.</li>
</ul>
Managing Consultant Level Minimum Required Experience:
<ul>
<li>7+ years of progressively responsible experience in FEMA Individual Assistance or equivalent roles in disaster recovery. </li>
<li>Direct experience supporting multiple disaster operations or deployments. </li>
<li>Strong knowledge of FEMA IA policies, systems (e.g., NEMIS or Recovery platforms), and appeal processes. </li>
<li>Able to manage complex cases and assist with documentation or appeals. </li>
<li>Skilled in coordinating with community partners and supporting program implementation in the field. </li>
</ul>
 Senior Advisor Level Minimum Required Experience:
<ul>
<li>10+ years of experience in FEMA IA, emergency management, or related recovery programs, with demonstrated leadership in disaster operations. </li>
<li>Experience managing teams in DRCs, MRICs, or field deployments. </li>
<li>Expert-level understanding of FEMA IA programs, policies, and coordination frameworks. </li>
<li>Proven ability to lead IA functions during declared disasters, including staff supervision, community engagement, and interagency coordination. </li>
<li>Adept at resolving escalated issues and overseeing complex case management processes. </li>
<li>Leads teams of IA specialists, provides performance feedback, and contributes to operational planning and continuous improvement. </li>
</ul>
All Level Preferred Experience and Education:
<ul>
<li>Applicable Certifications: Certified Emergency Manager (CEM), Project Management Certification</li>
<li>Business development experience.</li>
</ul>
Benefits
Regular status positions will receive these benefits:
<ul>
<li>Medical, Vision, and Dental Insurance </li>
<li>Short-Term Disability/Voluntary Long-Term Disability </li>
<li>401(k) Account with Company Match </li>
<li>Paid-Time Off (PTO): Annual Leave and Sick Leave Accruals </li>
<li>Paid Parental Leave </li>
<li>Training and Professional Development Opportunities</li>
<li>Corporate Computer </li>
<li>Time off to Volunteer </li>
<li>Cell Phone Allowance </li>
</ul>
EEO Statement
AC Disaster Consulting is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, gender identity, national origin, disability, or veteran status.
 This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. AC Disaster Consulting will not tolerate discrimination or harassment based on any protected characteristic.
Please redact or remove information that identifies applicant's age, date of birth, or dates of attendance at (or graduation from) an educational institution from the resume or other application documents prior to submitting the application.
If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. You can request reasonable accommodation by contacting AC Disaster Consulting Human Resources team at <a href="mailto:hr@acdisaster.com" target="_blank">hr@acdisaster.com</a>.
We use E-Verify for all candidates who are offered and accept a position with us. Please visit this link to the E-Verify Website and this link to view the E-Verify rights poster to understand your rights in this process.

Senior Individual Assistance Specialists - Multiple Levels

<h3>Job Description</h3>
Job Description
Location: Concord, NC, 28025
Department: Family Services
Reports To: Director of Family Services
Status: Non-Exempt
Schedule: Full-time (12 months)
Pay: $39,790.40
Position Summary
The Department of Family Services offers the Self-Sufficiency Program to Families and Individuals in Rowan and Cabarrus County who choose to make a change in their life. The Family Development Specialist provides comprehensive services in support of obtaining employment, education and/or vocational training, income management, securing standardized housing and the overall goal of becoming self-sufficient.
Duties &amp; Responsibilities
<ul>
<li>Responsible for determining eligibility of program participants and developing participant-driven individual action plans once eligibility is established</li>
<li>Responsible for planning and coordinating daily activities and services for participants of the Community Services Block Grant (CSBG) self-sufficiency program</li>
<li>Responsible for identifying the needs of participants, supporting them in goal development and achievement and leveraging resources for assisting them in becoming self-sufficient.</li>
<li>Responsible for developing community partnerships for the benefit of the participants.</li>
<li>Responsible for conducting regular outreach to the service community, ensuring maximum saturation and service delivery.</li>
<li>Responsible for coordinating public relation activities connected with program service projects.</li>
<li>Responsible for the identification and coordination of resources such as local housing, emergency assistance, education, health and other social service providers.</li>
<li>Responsible for providing counseling on budgeting, housing, and job skills etc.</li>
<li>Responsible for developing appropriate and progressive strategies for project implementation.</li>
<li>Responsible for conducting a minimum of a one bi-weekly contact for each participant and a minimum of four (4) home visits per month overall.</li>
<li>Responsible for maintaining participant records in the established file format, accurate case notes and entering all data into AR4CA system in a timely manner.</li>
<li>Other duties deemed necessary by the Director of Family Services to ensure the smooth operation of the CSBG program.</li>
</ul>
Knowledge, Skills, &amp; Abilities
<ul>
<li>Knowledge of various software programs such as MS Office and AR4CA</li>
<li>Ability to handle multiple tasks often simultaneously.</li>
<li>Strong problem solving skills.</li>
<li>Ability to handle stressful and sensitive situations in a professional manner.</li>
<li>Ability to interpret and implement complex policies and regulations.</li>
<li>Ability to work independently and maintain professional boundaries and confidentiality.</li>
<li>Ability to exercise tact and discretion in all employee interactions.</li>
<li>Strong organization and time management and leadership skills, ability to meet deadlines.</li>
<li>Excellent oral and written communication skills.</li>
<li>Valid driver's license, auto insurance, reliable transportation and able to periodically attend out of town conferences and training sessions.</li>
</ul>
Qualifications
<ul>
<li>Minimum: Associate's Degree or equivalent and/or seven (7) years' experience in Sociology, Social Welfare, Social Work, Psychology or related field; earned Family Development Credential or enroll and obtain with in two-years of employment; an understanding of family development, family support, social services and social welfare; an applied and working knowledge of the economically disadvantaged; good written and oral communication skills; financial and computer literacy</li>
<li>Preferred: Bachelor's Degree and five (5) years' experience or Master's Degree and two (2) years' experience in Sociology, Social Welfare, Social Work, Psychology or related field; and above minimum qualifications</li>
</ul>
SRCAA is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected classes.
 
Employment contingent upon the results of the following: background check and drug screen.

Family Development Specialist/Salisbury and Concord

<h3>Job Description</h3>
Job Description
Are you passionate about making a difference in your community? Are you looking to build a fulfilling career in Public Health? Join Summit County Public Health! Summit County Public Health is seeking a Project Specialist to work full-time (35 hours per week) , Monday through Friday, in our Senior &amp; Adult Services program.
This position provides direct services to participants in the the BRI Care Consultation program, which offers coaching and support to individuals with dementia and their caregivers. It also supports the Gatekeeper Program, which helps identify and assist older adults with suspected or known dementia or Alzheimer's disease who are living alone or have intellectual developmental disabilities-promoting their safety and independence.The role involves case management, assessment, and resource coordination. In addition to direct service, the position provides community education on brain health, fall prevention, dementia awareness, and caregiver support. Experience working with older adults in a supportive or caregiving role is highly valued.
<ul>
<li>Provide direct services to program participants, including intake, case management, and ongoing support to help older adults live safely and independently.</li>
<li>Support the planning, implementation, and evaluation of programs and initiatives within Senior &amp; Adult Services.</li>
<li>Coordinate and deliver community education on brain health, dementia awareness, caregiver support, and fall prevention.</li>
<li>Research, recommend, and apply best practices in public health and aging to improve policies, systems, and environments.</li>
<li>Administer and monitor grant components, including applications, strategy execution, documentation, and compliance.</li>
<li>Collaborate with community partners, participate in coalitions, and support community-based organizational change efforts.</li>
<li>Identify program barriers, assess community needs, and recommend solutions or funding opportunities to improve services.</li>
<li>Assist in tracking and reporting program growth, outcomes, and alignment with grant or program objectives.</li>
<li>Communicate effectively in writing and verbally across diverse populations and settings.</li>
<li>Demonstrate knowledge of public health principles and independently manage tasks with sound judgment and integrity.</li>
<li>Utilize Microsoft Office and Google tools for program administration, documentation, and communication.</li>
<li>Participate in training, emergency preparedness activities, and perform other duties as required to support agency operations.</li>
</ul>
Qualifications:
<ul>
<li>Bachelor's degree in nursing, dietetics, social work, public health, or related field.</li>
<li>Must possess a minimum of 1-2 years related work experience.</li>
<li>Valid Ohio driver's license, automobile availability and insurance coverage.</li>
</ul>
Summit County Public Health (SCPH) is committed to fostering, cultivating and preserving a culture of diversity and inclusion. Our human capital is the most valuable asset we have. The collective sum of the individual differences, life experiences, knowledge, inventiveness, innovation, self-expression, unique capabilities and talent that our employees invest in their work represents a significant part of not only our culture, but our reputation and organization's achievement as well. We embrace and encourage our employees' differences in age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique.
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