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<h3>Job Description</h3>
Job Title: Customer Service Representative
Location: Rochester, NY 14626 (On-site, 5 days/week)
Schedule: Multiple shifts available between 8:30 AM – 6:30 PM
 
Qualifications:
<ul>
<li>High School Diploma required; BS/BA in Business or related field (or equivalent experience) preferred</li>
<li>1–2 years of experience in a customer-facing role</li>
<li>Experience in a contact center environment strongly preferred</li>
<li>Proficiency in Microsoft applications</li>
<li>Excellent written and verbal communication skills</li>
<li>Strong ability to multi-task and manage multiple priorities</li>
<li>Ability to maintain composure in stressful situations</li>
</ul>
 
Responsibilities:
Customer Support
<ul>
<li>Handle inbound calls, emails, and inquiries in a professional, courteous, and efficient manner</li>
<li>Provide accurate information regarding products, services, orders, and account status</li>
<li>Troubleshoot and resolve customer issues by collaborating with internal teams</li>
<li>Document all customer interactions in the CRM system accurately</li>
</ul>
Operational Excellence
<ul>
<li>Meet or exceed performance metrics such as response time, quality, and customer satisfaction</li>
<li>Adhere to established processes while suggesting improvements for efficiency</li>
<li>Assist peers and contribute to overall team goals</li>
</ul>
Strategic &amp; Project Support
<ul>
<li>Participate in short-term projects related to process improvement, system enhancements, and customer experience initiatives</li>
<li>Provide input on workflows, training materials, and knowledge resources</li>
<li>Collaborate with cross-functional teams to test new tools, systems, or procedures</li>
</ul>
Other Duties
<ul>
<li>Support ad hoc assignments as directed by leadership</li>
<li>Maintain a positive and professional attitude while representing the company brand</li>
</ul>

Customer Service Representative

<h3>Job Description</h3>
Job Description
We are looking for an Customer Service Representative to join our Brown Family! You will be the first point of contact for our customers. Your responsibility is to secure appointments and perform administrative functions to drive our company's success!
Brown Foundation Repair wrote the book on foundation repair. We specialize in quality installation and affordable services, including residential foundation repair, crawl space encapsulation, drainage, and more home services to help families live better.
What is it like working at Brown Foundation Repair?
Our office is cozy and welcoming. We are in the construction industry and except for our administrative staff, most of our team members work in the field. You will be an important team member working closely with the Office Manager and helping our office succeed!
Why join our Brown Family?
<ul> 
<li>Career development and advancement opportunities</li>
 
<li>Paid time off (vacation and sick time)</li>
 
<li>Holiday pay</li>
 
<li>Medical, dental, vision, and life insurance</li>
 
<li>Tuition reimbursement</li>
 
<li>Casual dress code (you can wear jeans to work</li>
 </ul>
What are the responsibilities?
<ul> 
<li>Answer and screen incoming phone calls</li>
 
<li>Schedule service appointments</li>
 
<li>Create/update records ensuring the accuracy and validity of information</li>
 
<li>Maintain up-to-date knowledge of services</li>
 
<li>Perform other clerical duties such as filing and faxing</li>
 </ul>
What are the requirements?
<ul> 
<li>Proven experience as an office assistant, receptionist, dispatcher, or another relevant administrative role</li>
 
<li>Customer service oriented</li>
 
<li>Excellent written and verbal communication skills</li>
 
<li>Excellent organizational and time management skills</li>
 
<li>Analytical abilities and aptitude in problem-solving</li>
 
<li>Working knowledge of office equipment</li>
 
<li>Proficiency in MS Office</li>
 
<li>Must pass a pre-employment drug test and background check</li>
</ul>
Offered compensation:
$14/hr - $16/hr
Experience and License Requirements
<ul> 
<li>Customer Service</li>
 
<li>Microsoft Office</li>
 
<li>Phones</li>
 
<li>Scheduling</li>
</ul>
<ul> </ul>

<h3>Job Description</h3>
Job Description
If you are dependable, hard-working, and looking to join a team providing excellent customer service to our clients, we want to talk with you!
WiZiX Technology Group – Customer Service Representative
We are looking for a friendly, detail-oriented Customer Service Representative to join our service team at our Fresno location. In this role, you will be the first point of contact for customers calling about copier service needs and supply orders. You will coordinate service dispatch, process supply requests, and ensure that every customer receives prompt, professional assistance.
Job Responsibilities
<ul>
<li>Answer inbound service and supply calls from customers regarding copier/printer equipment.</li>
<li>Process and track supply orders, including toner and maintenance kits.</li>
<li>Create and dispatch service tickets to field technicians based on urgency and location.</li>
<li>Provide basic troubleshooting assistance to help customers resolve minor issues over the phone.</li>
<li>Maintain accurate records of customer interactions and service history in our system.</li>
<li>Follow up to ensure customer satisfaction and timely resolution of all requests.</li>
<li>Monitor incoming low toner notifications from our various cloud systems</li>
</ul>
Requirements and Skills
<ul>
<li>High school diploma or equivalent; some college preferred.</li>
<li>Previous customer service or call center experience, ideally in office equipment, copier, or related technology industries.</li>
<li>Strong communication skills—both verbal and written—with a professional phone manner.</li>
<li>Ability to multitask, stay organized, and handle high call volumes.</li>
<li>Proficient with Microsoft Office and CRM/dispatch software (experience with e-automate or similar is a plus).</li>
<li>Positive attitude and a team player.</li>
</ul>
At WiZiX Technology Group, we promote a culture of growth and believe that each employee can make a difference—no matter your role or level of experience.
Just as we aim to help our customers grow their businesses through technology, we offer our own employees growth opportunities to reach their career goals. Certifications and on-the-job training are provided as well as career development and opportunities for promotion. 
About WiZiX:
WiZiX Technology Group, Inc. is a leading provider of office equipment &amp; technology solutions in California and Nevada. 
WiZiX offers a wide range of products, including Copiers, Printers, Scanners, and other office equipment from top brands such as Kyocera, Toshiba, Ricoh, and Brother. WiZiX also provides VoIP Phone Systems, Managed Print Services, Document Management Systems, EV Charging Stations.
At WiZiX, our mission is to provide the highest level of customer service, support, and technology solutions to our clients, enabling them to focus on growing their business and achieving their goals without having to worry about their office technologies.

<h3>Job Description</h3>
Job DescriptionBilingual (Spanish) Customer Service Representative Location: Orlando, Florida 32809 Duration: 25 Weeks, contract Shift Details: 2 shifts : Sunday thru Saturday and Sunday thru Thursday. evening shifts will be 11-8pm and morning shift will be 830-530pm Pay Rate: $16.00 Job Description: SHIFT DETAILS: 2 shifts : Sunday thru Saturday and Sunday thru Thursday. evening shifts will be 11-8pm and morning shift will be 830-530pm
As a Customer Service Rep, you will ensure that we deliver on our promise of outstanding service. You’ll work with customers, business partners and drivers to make sure we are meeting our commitments and delighting our customers at every step of the experience. To succeed in this role, you’ll need to be extraordinary at multitasking and delivering solutions that move multiple projects forward toward completion. As a part of the team, you’ll have a starring role in helping us continue to provide daily freight solutions for our global customers.
What your day-to-day will look like:
• Assist customers and business partners via telephone and email
• Handle customer complaints in a calm, professional manner
• Diagnose, assess, and resolve problems or issues
• Monitor progress of delivery routes
• Scan haul-away pods and verify stamps
• Process changes or cancellations to delivery orders
What you’ll need to excel:
At a minimum, you’ll need:
• 1 year of experience in a customer service role within a call center, answering and responding to customers, resolving problems and issues.
• Experience with Microsoft Office (Word, Excel, &amp; Outlook)
It’d be great if you also have:
• High school diploma or equivalent
• Experience with Microsoft Office and other business-related applications
• Experience in a call center environment
• Bilingual English/Spanish
• Strong customer service skills with the drive to resolve issues
• Excellent organizational skills
• The ability to thrive under pressure while delivering solutions that exceed customer expectations
In this role, you’ll be supported by a passionate team motivated by fast-paced innovation and the desire to deliver for customers. We’re a company where you can continually advance your career, no matter your background — the opportunities are endless and yours for the taking. If you’re driven and looking for a place to grow, come join us. #zr
Company DescriptionCRG is a provider of Executive &amp; Professional Search, Direct Hire &amp; Contract Staffing, and Outsource IT Solutions. We have a team of 500 operating out of 7 Offices in the U.S. &amp; Latin America. Established in 1994, we have completed over 3,000 Searches, 10,000 Contract Placements, and 100 Outsource IT Engagements. <a href="http://www.getCRG.com" target="_blank">www.getCRG.com</a> 
<h3>Company Description</h3>
CRG is a provider of Executive &amp; Professional Search, Direct Hire &amp; Contract Staffing, and Outsource IT Solutions. We have a team of 500 operating out of 7 Offices in the U.S. &amp; Latin America. Established in 1994, we have completed over 3,000 Searches, 10,000 Contract Placements, and 100 Outsource IT Engagements. <a href="http://www.getCRG.com" target="_blank">www.getCRG.com</a>

<h3>Job Description</h3>
Job Description
Join the team at Allstate Insurance - Josh Shunk Agency, located in the heart of Livonia, Michigan, as a Customer Service Representative. In this full-time position, you will be a vital part of our commitment to delivering exceptional service and support to our valued clients. At our agency, we believe in creating a positive and inviting atmosphere, where every team member is appreciated and clients are treated not just as policyholders, but as valued members of our community.
We are looking for an enthusiastic and proactive individual who can effectively manage client interactions and contribute to the smooth operation of our agency. This is an in-office role, offering you the opportunity to work closely with a dedicated team that prides itself on professionalism and client satisfaction. If you are passionate about helping people, have excellent communication skills, and are eager to grow in a collaborative environment, we invite you to apply and become a part of the Allstate family.
 Benefits
Annual Base Salary + Commission
Paid Time Off (PTO)
Health Insurance
Dental Insurance
Vision Insurance
Retirement Plan
Hands on Training
Mon-Fri Schedule
Evenings Off
 Responsibilities 
Customer Assistance: Provide prompt and courteous customer service, addressing inquiries and resolving issues efficiently.
Policy Management: Assist clients in understanding and managing their insurance policies, ensuring clarity and satisfaction.
Record Keeping: Accurately maintain and update customer records to reflect current information and interactions.
Complaint Resolution: Effectively manage and resolve customer complaints, ensuring a positive outcome and enhancing client relationships.
Follow-Up: Conduct timely follow-ups with clients to ensure their needs are met and service expectations are exceeded.
Feedback Collection: Gather customer feedback to identify areas for improvement and to enhance service quality.
 Requirements 
Experience: 1-2 years in a customer service role, preferably within the insurance industry.
Communication Skills: Excellent verbal and written communication skills with a knack for empathy and active listening.
Problem-Solving: Strong analytical skills to effectively resolve client issues.
Customer Focused: A genuine interest in helping others and providing superior service.
CRM Proficiency: Familiarity with customer relationship management software is beneficial.
Teamwork: Ability to collaborate with different departments to resolve customer issues.
Detail-Oriented: Must have strong organizational skills and attention to detail.
Adaptability: Ability to thrive in a fast-paced environment while maintaining accuracy and efficiency.
Reliability: Dependability and punctuality are essential.

<h3>Job Description</h3>
Job DescriptionSalary: $14.00+ 
 Insurance Agent/Office Clerk Needed
 
What Youll Do
<ul>
<li>Educate clients on insurance options (health, life, auto, home, etc.)</li>
<li>Build and maintain strong client relationships through follow-ups and renewals</li>
<li>Conduct needs analysis to provide tailored insurance solutions</li>
<li>Manage inbound leads and generate new business through networking/referrals</li>
<li>Ensure compliance with state and carrier guidelines</li>
</ul>
What Were Looking For
<ul>
<li>Active state insurance license (Life &amp; Health required, Property &amp; Casualty a plus)</li>
<li>Strong communication and sales skills</li>
<li>Self-motivated and goal-oriented</li>
<li>Ability to build trust quickly with clients</li>
</ul>
 
Hours: Monday-Friday 8a-5p
 
Pay: $DOE
 
**BACKGROUND CHECK AND DRUG SCREEN REQUIRED**

<h3>Job Description</h3>
The Customer Service Representative provides customer service to external customers (distributors, contractors, design teams, and building owners) and internal customers (sales representatives) as it relates to processing product orders.
 
ESSENTIAL DUTIES AND RESPONSIBILITIES:
<ul>
<li>Respond to customer calls, emails, and faxed requests in a timely and professional manner.</li>
<li>Handle large volumes of calls, emails, and faxes. Respond to all aspects of customers’ and representatives’ inquiries or requests (orders, product information, stock status, pricing, shipping information, samples, etc.)</li>
<li>Accurately key orders into the system.</li>
<li>Manage and coordinate special pricing and customer portals.</li>
<li>Check stock and inventory availability to confirm orders.</li>
<li>Make special requests such as color matching, special sales order process or (ERP) orders.</li>
<li>Ensure all orders are shipped and invoiced promptly and accurately.</li>
<li>Keep customer and/or sales representatives advised of anticipated ship dates and any order delays.</li>
<li>Proactively communicate changes to orders.</li>
<li>Obtain and continuously enhance a broad knowledge of product line, prices, delivery time and similar data as required relating to the business units being serviced.</li>
<li>Follow ISO required procedures as related to the customer service function.</li>
<li>Troubleshoot issues regarding pricing, tracing, and tracking orders, delivery times, product information and stock availability.</li>
<li>Suggest potential alternatives/solutions to customer concerns.</li>
<li>Supply MSDS upon request and as required.</li>
<li>Develop and maintain effective working relationships with team members, managers and personnel in internal departments whose functions directly or indirectly affect the service level to our customers (to aid in providing exceptional customer service).</li>
</ul>
 
EDUCATION REQUIREMENT: High school diploma or general education degree (GED)
 
EXPERIENCE REQUIREMENT: One to two years related experience and/or training
 
OTHER SKILLS, ABILITIES, AND QUALIFICATIONS:
<ul>
<li>Must be able to clearly communicate verbally and in written form in a professional manner.</li>
<li>Strong proficiency with Microsoft Office applications required.</li>
<li>Understanding of Lean Management Principles is an asset.</li>
<li>SAP experience preferred.</li>
</ul>
 
PHYSICAL DEMANDS: Incumbent must be able to stand, walk, sit, use hands, reach, climb, balance, kneel, talk, hear, and lift up to 50 lbs.
 
BENEFITS AND COMPENSATION:
The salary range for applicants in this position generally ranges between $46,000 and $52,000. This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.
 
The Company offers a variety of benefits to its employees, including but not limited to health insurance, paid holidays, paid time off, 401(k) Savings and Trust &amp; Plan with company match, Company Pension Plan, Performance Based Bonus/Commission, and continuing education.
 
All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, origin, disability or military status.

<h3>Job Description</h3>
JOB SUMMARY
Under supervision and following established policies and procedures, provides excellent customer service by efficiently and accurately processing all transactions. Complies with all regulations which apply within the scope of the position, including Bank Secrecy Act.
 
DUTIES
<ul>
<li>Receive checks and cash for deposit; verify amounts and examine checks for endorsement and any errors.</li>
<li>Enter deposits and issue receipts.</li>
<li>Cash checks and pay out money upon verification of signatures and customer balances.</li>
<li>Place holds on accounts for uncollected funds.</li>
<li>Sell Cashier’s checks and other monetary instruments.</li>
<li>Process Loan payments.</li>
<li>Process outgoing wire.</li>
<li>Process return items.</li>
<li>Notify customers of incoming wires.</li>
<li>Properly handle Safe Deposit customer.</li>
<li>Assist with daily call-backs.</li>
<li>Performs other duties as assigned.</li>
</ul>
 
 
QUALIFICATIONS
EDUCATION: High school diploma or equivalent.
EXPERIENCE: Cash handling, customer service, general office experience helpful.
 
SKILLS/ABILITIES
<ul>
<li>PC literate</li>
<li>typing</li>
<li>Proficient in math</li>
<li>Organized and detail-oriented</li>
<li>Strong communication skills</li>
<li>Bilingual may be required</li>
</ul>
 
WHY WORK FOR US?
Since opening our first branch in Los Angeles in 2008, Royal Business Bank (RBB) has grown rapidly by adding branches in Southern California, Nevada, New York, New Jersey, Chicago, and Hawaii. We offer a comprehensive and innovative suite of banking services for individuals and businesses. We have great benefits that include, but not limited to:
<ul>
<li>Medical insurance</li>
<li>Vision insurance</li>
<li>Dental insurance</li>
<li>401(k)</li>
<li>Disability insurance</li>
</ul>
 
Royal Business Bank may collect personal information from potential job candidates and applicants. For more information on how we handle personal information and your applicable rights, please review our Privacy Policies (GLBA Privacy Notice, California Consumer Privacy Act and Online Privacy) at our website <a href="http://www.royalbusinessbankusa.com" target="_blank">www.royalbusinessbankusa.com</a>. Royal Business Bank is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

<h3>Job Description</h3>
Job description: Account Manager
 
Pay: From $24.00 per hour
 
Hours: 8am - 5pm (Mon - Fri)
 
Job type / location: Full-time / Doraville, GA
 
Servant Leader that loves to maintain relationships over the phone and through email.
The Account Manager is critical to our revenue growth as they provide our customers with email and phone support they need to transact business with us. The Account Manager handles existing customer requests including quotes, processing orders, order status, questions about products, and any other requests from our customers typically related to a transaction.
As part of our operations team, you work out of our Doraville office with no travel requirements and are accountable for your individual performance and have a shared responsibility in the team performance.
 
Sound fun? Here’s what you’ll be doing:
 
<ul>
<li>Provide uplifting service to customers, vendors, teammates, and business partners</li>
<li>Answering incoming calls, emails, and chats from customers</li>
<li>Respond to customer requests for product and order information</li>
<li>Prepare quotes and assist customers with completing transactions</li>
<li>Make outbound calls and emails to existing customers to assist with orders</li>
<li>Resolve customer problems and partner with subject matter experts as needed</li>
<li>Maintain updated knowledge of our products, services, and policies</li>
<li>Navigate through multiple systems to retrieve and enter product/customer information</li>
</ul>
 
I bet you have this sort of background:
 
First and foremost, you’ll be an expert at communication and serving customers.
<ul>
<li>You enjoy helping others</li>
<li>You’ve worked in a customer service environment for at least 2 years</li>
<li>You pay close attention to details and enjoy a fast-paced environment</li>
<li>You are entrepreneurial at heart and prefer an organization where everyone knows everyone's name, and you’re not just a replaceable cog</li>
</ul>
 
What’s in it for you:
 
Job Type: Full-time
 
Benefits:
<ul>
<li>401(k) matching</li>
<li>Dental insurance</li>
<li>Health insurance</li>
<li>Paid time off</li>
<li>Referral program</li>
<li>Vision insurance</li>
</ul>
 
Shift:
<ul>
<li>1st shift</li>
<li>Monday - Friday</li>
</ul>
 
Experience:
<ul>
<li>Live chat: 2 years (Required)</li>
<li>Customer Service: 2 years (Required)</li>
</ul>
 
Work Location: In person

<h3>Job Description</h3>
JOB SUMMARY
Under supervision and following established policies and procedures, provides excellent customer service by efficiently and accurately processing all transactions. Complies with all regulations which apply within the scope of the position, including Bank Secrecy Act.
 
DUTIES
<ul>
<li>Receive checks and cash for deposit; verify amounts and examine checks for endorsement and any errors.</li>
<li>Enter deposits and issue receipts.</li>
<li>Cash checks and pay out money upon verification of signatures and customer balances.</li>
<li>Place holds on accounts for uncollected funds.</li>
<li>Sell Cashier’s checks and other monetary instruments.</li>
<li>Process Loan payments.</li>
<li>Process outgoing wire.</li>
<li>Process return items.</li>
<li>Notify customers of incoming wires.</li>
<li>Properly handle Safe Deposit customer.</li>
<li>Assist with daily call-backs.</li>
<li>Performs other duties as assigned.</li>
</ul>
 
QUALIFICATIONS
<ul>
<li>EDUCATION: High school diploma or equivalent.</li>
<li>EXPERIENCE: Cash handling, customer service, general office experience helpful.</li>
</ul>
 
SKILLS/ABILITIES
<ul>
<li>PC literate</li>
<li>Typing</li>
<li>Proficient in math</li>
<li>Organized and detail-oriented</li>
<li>Strong communication skills</li>
<li>Bilingual may be required.</li>
</ul>
 
Applicants must be authorized to work in the United States without the need for visa sponsorship now or in the future.
 
WHY WORK FOR US?
Since opening our first branch in Los Angeles in 2008, Royal Business Bank (RBB) has grown rapidly by adding branches in Southern California, Nevada, New York, New Jersey, Chicago, and Hawaii. We offer a comprehensive and innovative suite of banking services for individuals and businesses. We have great benefits that include, but not limited to:
<ul>
<li>Medical insurance</li>
<li>Vision insurance</li>
<li>Dental insurance</li>
<li>401(k)</li>
<li>Disability insurance</li>
</ul>
 
Royal Business Bank is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

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