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Customer Service Representative

Horizon Point Marketing
locationBirmingham, AL, USA
PublishedPublished: 6/14/2022
Full Time

Job Description

Job DescriptionCompany Description

At Horizon Point, we don’t just create marketing—we go the extra mile to ensure every campaign makes an impact. By combining creativity, strategy, and data-driven insights, we help your business grow, engage your audience, and achieve success that lasts.

Job Description

Introduction

Be part of a customer-focused team where delivering excellent service is the priority. This role is ideal for individuals who enjoy helping others and building strong communication skills.

Responsibilities

  • Assist customers with inquiries, concerns, and service requests.
  • Provide clear, accurate, and professional information.
  • Resolve basic issues and escalate when necessary.
  • Maintain organized records of customer interactions.
  • Support daily operations and contribute to team goals.

Qualifications

  • Strong interpersonal and communication skills.
  • Customer-first mindset with a positive attitude.
  • Reliable and detail-oriented.
  • Comfortable interacting with diverse individuals.
  • Basic computer skills (data entry, CRM systems).
  • Entry-level applicants encouraged; training provided.



Additional Information

  • Competitive salary
  • Clear growth opportunities within a structured development program
  • Professional skills development and leadership training
  • Collaborative and supportive work environment
  • Exposure to multiple business functions and career pathways
  • Full-time position with long-term career potential
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