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job_organization_name

city

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<h3>Job Description</h3>
Job Description
Apply Here: <a href="https://secure.onehcm.com/ta/VRSPLLC.jobs?ShowJob=587338773&amp;TrackId=ZipRecruiter" target="_blank">https://secure.onehcm.com/ta/VRSPLLC.jobs?ShowJob=587338773&amp;TrackId=Zip…</a>
Retina Consultants of Minnesota (RCM)&nbsp; is seeking outgoing, patient focused individuals to work as a Patient Service Representative&nbsp;(PSR).
If you have a passion for providing exceptional patient care, are highly personable, team-oriented, attuned to accuracy and fine detail, and would like to advance your career in Ophthalmology, we would like to talk to you.
We are looking for an organized Patient Service Representative to join our medical practice. You will be responsible for an array of activities related to patient intake and care, including greeting and checking-in patients, as well as verifying information supplied by patients. You should be able to work in a fast-paced environment and demonstrate exceptional multitasking abilities.
To be successful as a Patient Service Representative, you must be able to facilitate and coordinate communication between patients, family members, and medical staff.
Main Patient Service Representative Responsibilities include:
<ul>
<li>Answer multi-line phones and either direct the caller to the appropriate party or handle the caller's needs yourself</li>
<li>Greet patients upon arrival, sign them in and obtain insurance information and any other necessary data</li>
<li>Provide patients with intake and new patient forms as well as copies of our office policies and legally required documents</li>
<li>Process payments from patients for co-pays and uninsured visits</li>
<li>Schedule appointments for new and recurring patients based on Physician availability</li>
<li>Maintain hard copy patient records as well as the files stored in our EHR</li>
<li>Call patients to remind them of upcoming appointments and to help them schedule testing for off-site services</li>
<li>Provide patients with support and guidance as needed</li>
</ul>
Required Skills, Abilities and Attributes for Patient Service Representative include:
<ul>
<li>High School Degree or GED</li>
<li>Applicants MUST be personally motivated to provide excellent patient care!!</li>
<li>Prior Administrative or Front Desk experience, preferably in a healthcare setting</li>
<li>Must be able to "think on your feet" and have exceptional multi-tasking skills</li>
<li>Be an excellent team player who works cooperatively and respectfully with all doctors, supervisors, and co-workers</li>
<li>Displays a desire to perpetually “Learn and Grow”</li>
<li>Efficient and highly accurate user of applicable information technology and health care management systems</li>
<li>Physically capable of working long hours in a fast-paced, often stressful, environment with the potential of emergency situations.</li>
</ul>
We offer excellent compensation and benefits, to include:
<ul>
<li>Paid Holidays - 7 days per year</li>
<li>Personal Time Off (PTO) - 16 days per year</li>
<li>Health Insurance</li>
<li>Health Reimbursement Account</li>
<li>Health Savings Account</li>
<li>Dental Insurance (free single coverage)</li>
<li>Flexible Spending Accounts</li>
<li>Basic and Supplemental Term Life Insurance (free single coverage)</li>
<li>Long Term Disability (free single coverage)</li>
<li>Long Term Care (free single coverage)</li>
<li>Short-Term Disability</li>
<li>Vision</li>
<li>Annual $250 uniform (scrubs and shoes) reimbursement</li>
</ul>
About Retina Consultants of Minnesota (RCM):RCM has 9 Minnesota locations - St. Louis Park, Edina, Edina Specialty, Woodbury, Blaine, Duluth, Maplewood, Anoka and Mankato.Everything we do…. every decision we make…takes our Guiding Principles into consideration. Our guiding principles are:
<ul>
<li>We exist to serve our patients. We will provide the best available medical skills, technology, and service. We will be their advocates. We will care for our patients as if they were members of our family. We will treat our patients with respect, dignity, and kindness.</li>
<li>We are proud of our dedicated staff. We will strive to provide a rewarding career with opportunity for personal and professional growth. We will promote teamwork. We will provide a respectful and safe working environment.</li>
<li>We are humbled that other doctors entrust their patients to our care. We will be available when we are needed. We will promptly communicate the results of patient evaluation and treatment. We will respect the referring doctors’ relationships with their patients.</li>
<li>We recognize that we have a responsibility to our community. We will strive to be desire to perpetually “Learn and Grow”</li>
<li>Efficient and highly accurate user of applicable information technology and health care management systems</li>
<li>A good corporate citizen. We will function ethically. We will be prudent in our stewardship of healthcare resources.</li>
<li>Medical advances are critical to our patients. We will remain at the forefront in the search for new knowledge and treatments of retinal disease. We will participate in clinical research. We will share our knowledge with our patients and referring doctors, and with our retinal colleagues around the world.</li>
</ul>

Patient Service Representative (PSR)

<h3>Job Description</h3>
Job DescriptionDescription:
GENERAL SUMMARY
The Patient Service Representative II ensures the patients receive the highlest level of customer service and care. The Patient Service Representative II is knowledgeable in the areas of non-clinical support and acts as a resource to patient services staff, providing guidance on more complex issues and concerns. The Patient Service Representative II coordinates clerical tasks including answering the phones, greeting patients/visitors, and scheduling appointments in a professional and timely manner. They are responsible for moving the patients through the intake and checkout process including patient registration, scanning and filing medical records, collecting co-payments, deductibles, and any outstanding balances. The Patient Service Representative II may process referrals and charge entries. They ensure that all procedures are closely followed to create a seamless patient experience between clerical and clinical staff. 
ESSENTIAL JOB FUNCTION/COMPETENCIES
Responsibilities include but are not limited to:
<ul>
<li>Acts as a resource to patient services staff, providing guidance on more complex issues/concerns.</li>
<li>Actively participates in problem solving and identifying improvement opportunities.</li>
<li>Welcomes and greets all patients and visitors, in person or over the phone.</li>
<li>Registers new patients and updates existing patient demographics by collecting detailed patient information including personal and financial information (ex. co-payments and insurance cards.)</li>
<li>Collects outstanding patient balances.</li>
<li>Obtains referrals and authorizations when required.</li>
<li>Scans incoming faxes, consents, reports, and all other patient information into patient chart.</li>
<li>Generates batch transmittal reports for each day.</li>
<li>Facilitates the patient flow by notifying the provider or other medical staff of the patients’ arrival, being aware of delays, and communicating with patients and clinical staff.</li>
<li>Schedules follow up services and office visits for patients. May also schedule surgery, diagnostic and imaging as needed ensuring proper authorizations are obtained.</li>
<li>Responds to inquiries by patients, prospective patients, and visitors in a courteous manner.</li>
<li>Keeps medical office supplies adequately stocked by anticipating inventory needs, placing orders, and monitoring office equipment.</li>
<li>Protects patient confidentiality, making sure protected health information (PHI) is secured by not leaving PHI in plain sight and logging off the computer before leaving it unattended.</li>
<li>Ensures proper hand off of responsibilities once their task is completed.</li>
<li>Meets established attendance criteria and starts work promptly.</li>
<li>Punctual and dependent for assigned/confirmed shifts.</li>
<li>Respects and acknowledges the organizations commitment to cultural diversity, which is expressed through behavior, language and actions.</li>
<li>Consistently demonstrates good use of time and resources.</li>
<li>Ensuring that all medical records are accurate and complete.</li>
<li>Supports billing by completing charge entry to ensure billing is achieved within 48 hours and all appropriate procedures are documented and billed for.</li>
<li>Performs other position related duties as assigned.</li>
</ul>
CERTIFICATIONS, LICENSURES OR REGISTRY REQUIREMENTS
<ul>
<li>N/A</li>
</ul>
KNOWLEDGE | SKILLS | ABILITIES
<ul>
<li>Skill in using computer programs and applications including Microsoft Office. Knowledge in healthcare systems operations and experience in navigating EMRs.</li>
<li>Ability to answer multiple incoming telephone calls.</li>
<li>Demonstrate excellent organizational skills, multi-tasked abilities, and the ability to perform well in stressful situations.</li>
<li>Customer-oriented with ability to remain calm in difficult situations.</li>
<li>Ability to work independently and manage multiple deadlines.</li>
<li>Ability to comprehend established office routines and policies.</li>
<li>Ability to keep financial records and perform mathematical tasks.</li>
<li>Knowledge of Medical Terminology.</li>
<li>Excellent verbal and written communication skills.</li>
<li>Proficient interpersonal relations skills.</li>
<li>Basic knowledge of health insurance products (HMO, PPO, HSA, Commercial, Medicare etc.).</li>
<li>Ability to navigate online health insurance portals to verify benefits.</li>
<li>Regularly adheres and supports compliance and accreditation efforts as assigned including, but not limited to OSHA, HIPAA &amp; CMS guidelines for Parts C &amp; D on General Compliance and Fraud, Waste &amp; Abuse.</li>
<li>Complies with HR confidentiality standards.</li>
</ul>
Requirements:
EDUCATION REQUIREMENTS
High School Diploma or equivalent required.
Some college work preferred.
EXPERIENCE REQUIREMENTS
Minimum of 2-3 years’ customer service experience required. Experience in a medical office; specifically, urology, preferred.
Basic knowledge and understanding of CPT procedure coding and ICD-10 diagnostic coding preferred.
REQUIRED TRAVEL
N/A
PHYSICAL DEMANDS
Carrying Weight
Frequency
1-25 lbs.
Frequent from 34% to 66%
26-50 lbs.
Occasionally from 2% to 33%
Pushing/Pulling
Frequency
1-25 lbs.
Seldom, up to 2%
100 + lbs.
Seldom, up to 2%
Lifting - Height, Weight
Frequency
Floor to Chest, 1 -25 lbs.
Occasional: from 2% to 33%
Floor to Chest, 26-50 lbs.
Seldom: up to 2%
Floor to Waist, 1-25 lbs.
Occasional: from 2% to 33%
Floor to Waist, 26-50 lbs.
Seldom: up to 2%

Patient Service Representative II

<h3>Job Description</h3>
Job DescriptionDescription:
GENERAL SUMMARY
The Patient Service Representative II ensures the patients receive the highlest level of customer service and care. The Patient Service Representative II is knowledgeable in the areas of non-clinical support and acts as a resource to patient services staff, providing guidance on more complex issues and concerns. The Patient Service Representative II coordinates clerical tasks including answering the phones, greeting patients/visitors, and scheduling appointments in a professional and timely manner. They are responsible for moving the patients through the intake and checkout process including patient registration, scanning and filing medical records, collecting co-payments, deductibles, and any outstanding balances. The Patient Service Representative II may process referrals and charge entries. They ensure that all procedures are closely followed to create a seamless patient experience between clerical and clinical staff. 
ESSENTIAL JOB FUNCTION/COMPETENCIES
Responsibilities include but are not limited to:
<ul>
<li>Acts as a resource to patient services staff, providing guidance on more complex issues/concerns.</li>
<li>Actively participates in problem solving and identifying improvement opportunities.</li>
<li>Welcomes and greets all patients and visitors, in person or over the phone.</li>
<li>Registers new patients and updates existing patient demographics by collecting detailed patient information including personal and financial information (ex. co-payments and insurance cards.)</li>
<li>Collects outstanding patient balances.</li>
<li>Obtains referrals and authorizations when required.</li>
<li>Scans incoming faxes, consents, reports, and all other patient information into patient chart.</li>
<li>Generates batch transmittal reports for each day.</li>
<li>Facilitates the patient flow by notifying the provider or other medical staff of the patients’ arrival, being aware of delays, and communicating with patients and clinical staff.</li>
<li>Schedules follow up services and office visits for patients. May also schedule surgery, diagnostic and imaging as needed ensuring proper authorizations are obtained.</li>
<li>Responds to inquiries by patients, prospective patients, and visitors in a courteous manner.</li>
<li>Keeps medical office supplies adequately stocked by anticipating inventory needs, placing orders, and monitoring office equipment.</li>
<li>Protects patient confidentiality, making sure protected health information (PHI) is secured by not leaving PHI in plain sight and logging off the computer before leaving it unattended.</li>
<li>Ensures proper hand off of responsibilities once their task is completed.</li>
<li>Meets established attendance criteria and starts work promptly.</li>
<li>Punctual and dependent for assigned/confirmed shifts.</li>
<li>Respects and acknowledges the organizations commitment to cultural diversity, which is expressed through behavior, language and actions.</li>
<li>Consistently demonstrates good use of time and resources.</li>
<li>Ensuring that all medical records are accurate and complete.</li>
<li>Supports billing by completing charge entry to ensure billing is achieved within 48 hours and all appropriate procedures are documented and billed for.</li>
<li>Performs other position related duties as assigned.</li>
</ul>
CERTIFICATIONS, LICENSURES OR REGISTRY REQUIREMENTS
<ul>
<li>N/A</li>
</ul>
KNOWLEDGE | SKILLS | ABILITIES
<ul>
<li>Skill in using computer programs and applications including Microsoft Office. Knowledge in healthcare systems operations and experience in navigating EMRs.</li>
<li>Ability to answer multiple incoming telephone calls.</li>
<li>Demonstrate excellent organizational skills, multi-tasked abilities, and the ability to perform well in stressful situations.</li>
<li>Customer-oriented with ability to remain calm in difficult situations.</li>
<li>Ability to work independently and manage multiple deadlines.</li>
<li>Ability to comprehend established office routines and policies.</li>
<li>Ability to keep financial records and perform mathematical tasks.</li>
<li>Knowledge of Medical Terminology.</li>
<li>Excellent verbal and written communication skills.</li>
<li>Proficient interpersonal relations skills.</li>
<li>Basic knowledge of health insurance products (HMO, PPO, HSA, Commercial, Medicare etc.).</li>
<li>Ability to navigate online health insurance portals to verify benefits.</li>
<li>Regularly adheres and supports compliance and accreditation efforts as assigned including, but not limited to OSHA, HIPAA &amp; CMS guidelines for Parts C &amp; D on General Compliance and Fraud, Waste &amp; Abuse.</li>
<li>Complies with HR confidentiality standards.</li>
</ul>
 
Requirements:
EDUCATION REQUIREMENTS
High School Diploma or equivalent required.
Some college work preferred.
 
EXPERIENCE REQUIREMENTS
Minimum of 2-3 years’ customer service experience required. Experience in a medical office; specifically, urology, preferred.
Basic knowledge and understanding of CPT procedure coding and ICD-10 diagnostic coding preferred.
 
REQUIRED TRAVEL
N/A
 
PHYSICAL DEMANDS
Carrying Weight
Frequency
1-25 lbs.
Frequent from 34% to 66%
26-50 lbs.
Occasionally from 2% to 33%
Pushing/Pulling
Frequency
1-25 lbs.
Seldom, up to 2%
100 + lbs.
Seldom, up to 2%
Lifting - Height, Weight
Frequency
Floor to Chest, 1 -25 lbs.
Occasional: from 2% to 33%
Floor to Chest, 26-50 lbs.
Seldom: up to 2%
Floor to Waist, 1-25 lbs.
Occasional: from 2% to 33%
Floor to Waist, 26-50 lbs.
Seldom: up to 2%

<h3>Job Description</h3>
Job Description GENERAL DESCRIPTION The Patient Service Representative is responsible for performing all aspects of the front office operations to include check-in, check-out, cashier, call center and insurance verifications. This position requires a self-starter and must be able to identify and take the initiative to assist in all areas of the department. ESSENTIAL JOB FUNCTIONS
<ul>
<li>Demonstrate the ability to effectively communicate with patients about medical questions, outstanding balances, insurance benefits, etc. </li>
<li>Greet patients upon arrival in a professional and courteous manner, check them in and obtain insurance and other required information to ensure a smooth billing cycle.</li>
<li>Check patients out and complete the patient tracking in the electronic medical records (EMR) system.&nbsp; </li>
<li>Maintain accuracy of insurance information and patient demographic by verifying the information at each patient encounter.&nbsp; </li>
<li>Schedule patient appointments using the established operational standards. </li>
<li>Collect coinsurances, deductibles, copays, outstanding balances and self-payments that are owed at the time of checkout. Accurately post payments and provide receipts to patients. </li>
<li>Reconcile individual daily receipts and money collected with the end of day reports to confirm money balances. </li>
<li>Scan documents into the EMR system. </li>
<li>Keep work area clean and neat. </li>
<li>Lock the front door and turn off the television at the end of day.&nbsp; </li>
<li>Answer the telephone in a warm, friendly manner.&nbsp; </li>
<li>Direct urgent calls to the appropriate clinical staff and follow up as needed. </li>
<li>Obtain accurate and complete information for hospital consultations and forward to the appropriate clinical staff and/or physician according to practice protocols.</li>
<li>Educate and promote the patient portal and if needed, provide a token so patients can enroll in the portal.&nbsp; </li>
<li>Address the patient portal tasks in accordance with the Clinic’s protocols.&nbsp; </li>
<li>Answer multi-line phones and either handle the caller’s needs or direct the caller to the appropriate party as needed</li>
<li>Familiar with the practices and job duties at the Wolf River Clinic and all outlying clinics and is able and willing to work at these locations as needed.</li>
<li>Demonstrate knowledge of the EMR system to schedule, cancel and/or reschedule appointments as requested by patients and providers.</li>
<li>Communicate regularly with supervisor, keeping him/her apprised of all pertinent information and providing feedback.</li>
<li>Ensure compliance for all regulatory requirements including OSHA, CLIA and HIPAA; immediately and accurately document and report occurrences to supervisor; and ensure compliance with all legal and regulatory requirements as outlined in the corporate compliance plan.</li>
<li>Support and adhere to all company policies, procedures and management decisions; maintain confidentiality of patients’ medical information; and all confidential administrative related issues.</li>
<li>Demonstrate dependability in attendance, punctuality in reporting for work and initiative in completing a full work schedule; meeting or exceeding all established deadlines and utilizing all resources and supplies efficiently and appropriately.</li>
</ul>
POSITION REQUIREMENTS
<ul>
<li>High School Diploma or GED equivalent is required.</li>
<li>A minimum of two years of experience working at the front office in a physician’s office is required, preferably at a urology practice.</li>
<li>Computer experience is required.</li>
<li>Medical terminology is preferred.</li>
<li>Ability to plan, schedule, prioritize and complete multiple tasks and demands is required.</li>
<li>Excellent oral and written communication, interpersonal, problem-solving and organizational skills are required.</li>
<li>Occasional overtime, evening and weekend work is required.</li>
<li>A valid driver’s license, dependable automobile and current auto insurance are required for occasional travel for business purposes and to work at satellite locations.</li>
</ul>
ESSENTIAL PHYSICAL REQUIREMENTS
<ul>
<li>Requires prolonged sitting, some bending, stooping and stretching, or performing other work requiring moderate physical exertion.</li>
<li>Capacity to maintain physical activity over prolonged periods of time (stamina).</li>
<li>Able to see for the purpose of reading information received in different formats including but not limited to paper, computer, reports, bulletins and manuals.</li>
<li>Able to hear for work-related purposes.</li>
<li>Requires eye-hand coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator and other office equipment.</li>
<li>Able to lift up a minimum of 25 pounds.</li>
</ul>
ESSENTIAL ENVIRONMENTAL CONDITIONS
<ul>
<li>Work is generally performed under normal office working conditions.</li>
<li>Normal level of visual strain.</li>
<li>Ability to cope with stress caused by public interaction, multiple demands and extraneous noises.</li>
<li>Possible exposure to contagious diseases.</li>
</ul>
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Patient Service Representative

<h3>Job Description</h3>
Job Description
Responsibilities
Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, we are Leading Radiology Forward. With dynamic cross-training and advancement opportunities in a team-focused environment, the core of our success is its people with the commitment to a better healthcare experience. When you join usas a Patient Service Representative,you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21st century and align all stakeholders- patients, providers, payors, and regulators to achieve the best clinical outcomes.
You Will:
<ul>
<li>Greet and register patients in a friendly and service-oriented manner.</li>
<li>Obtain or verify proper insurance and patient information, collect signatures and ensure accuracy and completion of necessary documentation.</li>
<li>Collect and log all co-pays and fees</li>
<li>Answer/transfer incoming phone calls.</li>
<li>Schedule, reschedule or cancel new or current patients, confirm appointments and notify staff of changes when necessary.</li>
<li>Give patients appropriate orientation for preparatory and safety protocols, and provide directions to facilities if needed.</li>
<li>Coordinate with the back-office staff for timely and effective care of patients</li>
<li>Demonstrates competency regarding the need to safeguard patient property and Patient Health Information.</li>
<li>Safeguards any on site medications in accordance with Company policies, procedures and any legal requirements.</li>
<li>Demonstrates respect for company property, including any cash and patient financial information on site or on patient portals.</li>
<li>Is responsive to the needs of others by exhibiting and maintaining professional behavior toward patients and coworkers.</li>
<li>Demonstrates respect for patient boundaries and cultural sensitivities during all interactions.</li>
<li>Demonstrates ability to interact diplomatically and sympathetically with patients, their families, and the public in a clinical setting.</li>
<li>Demonstrates ability to establish, nurture, and maintain cooperative working relationships.</li>
</ul>
You Are:
<ul>
<li>Genuinely passionate about customer service and exercise sound judgement and an ability to remain professional in all situations</li>
<li>Able to demonstrate effective and professional communication, interpersonal skills and respect with patients, guests &amp; colleagues</li>
<li>Able to thrive in a fast-paced environment, have a knack for prioritizing work with a structured approach, and enjoy providing world-class customer service</li>
</ul>
To Ensure Success In This Role, You Must Have:
<ul>
<li>High School Diploma or GED</li>
<li>Intermediate to advanced computer skills</li>
<li>Strong multitasking and communication skills</li>
<li>Experience providing exceptional customer service</li>
<li>Medical terminology knowledge and recent medical/radiology office experience is preferred.</li>
</ul>

We Offer: 
<ul>
<li>Comprehensive Medical, Dental and Vision coverages.</li>
<li>Health Savings Accounts with employer funding.</li>
<li>Wellness dollars</li>
<li>401(k) Employer Match</li>
<li>Free services at any of our imaging centers for you and your immediate family.</li>
</ul>

<h3>Job Description</h3>
Job Description
Busy Broomfield Optometry office seeking an energetic, friendly, outgoing Patient Care Representative/ Medical Receptionist. Ideal applicant will be detail oriented, computer literate, be proficient at multi-tasking, have great customer service skills and willingness to work as in a team environment. In this role you will work full-time at the front desk of our eye care office and assist our patients and other visitors. Your primary duties will include greeting and checking in/out patients, answering questions, collecting patient co-pays, processing paperwork, scheduling appointments, and answering phones and text messages. You will also help maintain our electronic records and keep our work areas clean and organized as well as ensure our office provides a welcoming patient environment for our patients. Experience in health care appreciated but not required. Happy to train the right individual! Full benefits package available (including paid vacation &amp; holidays, health, dental, vision &amp; retirement savings.) Limited weekends.
Company DescriptionFront Range Eye Associates has proudly served the Broomfield community since 2006. And we want to help you achieve and maintain clear vision for years to come. Our experienced team of eye care professionals offers comprehensive eye exams, quality lenses and frames, and more. By leveraging advanced diagnostic technology, we are committed to improving the quality of life of our Broomfield community through enhanced vision. 
<h3>Company Description</h3>
Front Range Eye Associates has proudly served the Broomfield community since 2006. And we want to help you achieve and maintain clear vision for years to come.\r\n\r\nOur experienced team of eye care professionals offers comprehensive eye exams, quality lenses and frames, and more. By leveraging advanced diagnostic technology, we are committed to improving the quality of life of our Broomfield community through enhanced vision.

<h3>Job Description</h3>
Job Description
Description
Job Description • Answering phones to respond to inquiries made by patients, vendors, insurance companies and other medical facilities. Must be able to handle 60-80 incoming calls per day. • Efficiently and actively provides excellent customer service by properly greeting, listening, assisting, directing, and closing each call. • Re-scheduling patient appointments as required via telephone calls, SMS or messages received thru our Patient Portal • Screening and routing patient calls to other departments efficiently, insuring accurate registration, appointment scheduling and follow-up appointment scheduling in EMR • Taking clear and accurate messages on behalf of patients when completing an internal communication template. • Responding to patient’s questions and needs by editing, canceling, and rescheduling appointments as necessary according to clinic protocols. • Maintains a good working relationship and effective communication both within the department and with other departments for the benefit of the patient. • Demonstrates knowledge and understanding of SY Health programs and services. • Adheres to current department productivity and quality assurance requirements. • Other duties as assigned.
Skills
Patient service, Customer service, call center, health care
Top Skills Details
Patient service,Customer service,call center,health care
Additional Skills &amp; Qualifications
100% onsite Spanish Bilingual Preferred Experience Required (Minimum level of experience): 1 year of experience in customer service, call center or in a healthcare setting, or successful completion of an externship program with San Ysidro Health. Verbal and Written Skills Required to perform the Job: English fluency in both spoken and written language Exceptional phone manner they match the trainers schedule while training, historically it has been 8/830am-5pm. then they slide them into a 10-6pm. Excellent interpersonal and communication skills Ability to type 35 wpm with 90% accuracy.
Experience Level
Expert Level
Pay and Benefits
The pay range for this position is $25.00 - $25.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
 • Medical, dental &amp; vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life &amp; AD&amp;D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in San Ysidro,CA.
Application Deadline
This position is anticipated to close on Aug 15, 2025.
h4&gt;About TEKsystems: 
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. 
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

<h3>Job Description</h3>
Job Description
Summary
The Surgery Scheduler plays a vital role in supporting patients and physicians by managing all aspects of surgical scheduling. This position ensures accurate coordination of pre-op and post-op appointments, insurance verification, authorizations, and operating room scheduling. Acting as the main liaison, the Surgery Scheduler provides patients with a seamless experience before, during, and after surgery while ensuring compliance and efficiency across clinical, administrative, and billing processes.
Requirements
<ul>
<li>
High School Diploma or GED.
</li>
<li>
2+ years of surgery/procedure scheduling experience.
</li>
</ul>
Preferred:
<ul>
<li>
Experience in an Orthopedic setting.
</li>
<li>
Interest in temp-to-perm employment.
</li>
</ul>
Responsibilities
<ul>
<li>
Schedule all patient appointments including pre-op, post-op, and surgical procedures.
</li>
<li>
Verify insurance, secure authorizations, and obtain health clearances.
</li>
<li>
Coordinate pre-op studies, clinical staff assignments, and OR times.
</li>
<li>
Review surgical risks/benefits with patients per physician orders and enroll in required education classes.
</li>
<li>
Act as the primary liaison between physician, patient, and internal/external departments.
</li>
<li>
Arrange for special equipment requested by physicians for procedures.
</li>
<li>
Provide patient support before, during, and after surgery, addressing inquiries and complaints; escalate issues when needed.
</li>
<li>
Deliver concierge-level coordination between the office and patient designees.
</li>
<li>
Manage physician referral work queues and ensure timely completion.
</li>
<li>
Handle physician correspondence, forms, authorization requests, calendar management, and transcription tasks.
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Prepare and maintain accurate charts, demographics, and insurance information.
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Partner with the billing team to deliver reports, support audits, and ensure surgical charges are submitted.
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Work with Workers’ Compensation Adjusters and Case Managers to obtain authorizations and maintain documentation.
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</ul>
Company DescriptionAlphaProTemps is specialized in providing "best-in-class" professional staff augmentation services. These recruiting directives include temporary labor, contract sourcing, professional &amp; technical niches, vendor-on-site, and managed service programs. 
<h3>Company Description</h3>
AlphaProTemps is specialized in providing "best-in-class" professional staff augmentation services. These recruiting directives include temporary labor, contract sourcing, professional &amp; technical niches, vendor-on-site, and managed service programs.

Scheduler/Patient Service Representative

<h3>Job Description</h3>
Job DescriptionWe are looking for a dedicated Patient Service Representative to join our team in Greenville, South Carolina. This Contract-to-Permanent position offers an excellent opportunity to contribute to the healthcare industry by providing exceptional support to patients and ensuring their needs are met efficiently. You will play a vital role in delivering outstanding service through effective communication and organizational skills. Responsibilities: • Manage a high volume of inbound and outbound calls daily, ranging from 60 to 80 calls. • Deliver excellent customer service by addressing patient inquiries and resolving issues promptly. • Perform accurate data entry tasks to maintain patient records and documentation. • Assist patients with scheduling appointments and coordinating their healthcare needs. • Collaborate with team members to ensure seamless patient registration and service delivery. • Provide guidance and support to patients navigating healthcare processes. • Uphold confidentiality and adhere to healthcare compliance standards. • Maintain an attentive demeanor and ensure a positive experience for patients during every interaction.• Previous experience in patient scheduling, patient services, or related roles. • Strong customer service skills, particularly in a call center environment. • Proficiency in handling patient registration and appointment coordination. • Excellent communication skills, both verbal and written. • Ability to manage multiple tasks efficiently in a fast-paced setting. • Familiarity with healthcare systems and compliance regulations. • High attention to detail and accuracy in data entry. • Demonstrated ability to provide empathetic and detail-oriented support to patients.

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