<h3>Job Description</h3>
Job Description
Are you a natural performer, storyteller, or people-person who lights up a room the moment you walk in? Do you love connecting with people, teaching them new things, and creating magical, unforgettable moments?
BelleSante by Kristine Romine, MD is seeking a Patient Experience Maestro to bring our brand-new Edutainment Center to life! This is not your typical front desk or retail role—this is a full-on experience-creation position inspired by the dynamic energy of Disney team members, museum guides, and the wonder-makers at FAO Schwarz.
You’ll be the face, voice, and heart of BelleSante and BioSculpt, engaging guests at three interactive kiosks where you’ll educate and inspire them about everything from aesthetic and laser dermatology, to regenerative health, to medical grade skincare. You’ll help guests connect with the services and solutions that support a Lifetime of Beautiful Health (BelleSante’s mission) and an Optimized HealthSpan (BioSculpt’s mission).
What You'll Do:
<ul>
<li>
Serve as the energetic host of our Edutainment Center, greeting and engaging every guest with warmth, excitement, and expertise.
</li>
<li>
Lead interactive, story-driven mini “edu-tours” through the offerings at our three kiosks—tailoring the experience based on each guest's curiosity.
</li>
<li>
Master the full range of BelleSante and BioSculpt services—from aesthetic and laser dermatology to regenerative therapies—so you can educate with confidence and clarity.
</li>
<li>
Create memorable micro-experiences that spark curiosity and encourage guests to take their next step, whether that's booking a treatment, trying a service or product, or learning more.
</li>
<li>
Be “on stage” during your "scene"—delivering consistently polished, upbeat, and professional interactions.
</li>
<li>
Collaborate with the team to refine the kiosk experience, track engagement, and share insights and ideas. Creativity welcome!
</li>
</ul>
What We’re Looking For:
<ul>
<li>
A dynamic, outgoing personality who genuinely enjoys performing, presenting, and creating joyful, educational moments.
</li>
<li>
Experience in one or more of the following: hospitality, performing arts, luxury retail, guest engagement, or healthcare communication.
</li>
<li>
A passion for learning and teaching others—especially when it comes to beauty, health, and longevity.
</li>
<li>
Ability to connect education with purpose—guiding guests to services and solutions that fit their needs and interests.
</li>
<li>
Comfort learning and conveying science-backed information in a friendly, accessible way.
</li>
<li>
Sales experience is a plus, but here we call it what it really is: education that inspires action.
</li>
<li>
Bachelor’s degree required.
</li>
<li>
Must be authorized to work in the United States.
</li>
</ul>
Perks &amp; Benefits:
<ul>
<li>
Mentorship from internationally renowned Board-Certified Dermatologist, Dr. Kristine Romine.
</li>
<li>
Medical insurance and 401K retirement plan.
</li>
<li>
PTO + paid holidays to recharge and celebrate life.
</li>
<li>
A beautiful, state-of-the-art space where creativity and personality are truly valued.
</li>
<li>
Room to grow—BelleSante is dedicated to raising up the next generation of leaders.
</li>
<li>
Compensation based on Your Unique Experience!
</li>
</ul>
If you're ready to step into the spotlight, make every interaction meaningful, and help others discover a path to Beautiful Health and an Optimized HealthSpan—we’d love to meet you.
Apply now and let’s create something unforgettable together.
Company DescriptionAbout Us: BelleSante by Kristine Romine, MD is a Functional Aesthetic Dermatology practice dedicated to Partnering with Patients for a Lifetime of Beautiful Health. Led by Dr. Kristine Romine, a board-certified dermatologist, our practice offers cutting-edge treatments in a boutique setting, ensuring every patient receives expert guidance tailored to their unique needs. We take immense pride in our incredible team, fostering a supportive, collaborative, and positive work environment where every team member is valued and empowered to thrive! 
<h3>Company Description</h3>
About Us:\r\nBelleSante by Kristine Romine, MD is a Functional Aesthetic Dermatology practice dedicated to Partnering with Patients for a Lifetime of Beautiful Health. Led by Dr. Kristine Romine, a board-certified dermatologist, our practice offers cutting-edge treatments in a boutique setting, ensuring every patient receives expert guidance tailored to their unique needs. We take immense pride in our incredible team, fostering a supportive, collaborative, and positive work environment where every team member is valued and empowered to thrive!

Patient Experience Maestro!

<h3>Job Description</h3>
Job Description
Gastro Florida is the largest gastroenterology group in Tampa Bay with over 65 providers and over 25 locations in Pinellas, Hillsborough, Pasco, Hernando and Polk counties. Gastro Florida offers G.I. screening &amp; treatment, colon cancer prevention, non-surgical cancer intervention, IBD infusions &amp; therapy, nutrition &amp; weight loss services, monitoring between visits, pharmacy &amp; pathology services, and the latest therapies, including clinical research, to provide an integrated patient experience. Our mission is to provide general and advanced/interventional gastroenterology services in an Affable, Affordable &amp; Accessible manner for Accurate Answers.
We are seeking a competent, conscientious, service-oriented individual with strong character for one of our gastroenterology medical offices to serve in the back office and support the front office as needed. This individual will provide exceptional customer service while facilitating front office/clerical related functions. He/She will work under the direction of the division's Practice Manager or his/her designee with possible travel to multiple locations.
Medical Assistant 
-Room Patient
- Basic history and reason for visit.
- Check vitals.
- Maintains inventory and equipment.
- Maintains a hygienic and organized area.
- Assists in clinical service as directed by physicians and within CMA/State of Florida scope.
- Enters clinical data accurately and efficiently.
- Readily provides medical chart info (including from outside practices and labs).
- Assists with patient education.
- Assist in ePrescribing (and other meaningful use/PQRS requirements).
- Contacts patients to advice of test results, physician instructions, and necessarily follow up visits.
- Responds to patient inquiries/triage calls in a timely and cordial manner.
Front Desk/Check-in
- Greet and arrive all patients in a courteous manner.
- Ensure patients complete the required documentation and their information (insurance, demographic, etc) is current.
- Enter appropriate data into EMR.
- Perform insurance verification in practice management system
- Collect any patient copayments and balances.
- Some practices may include rooming the patient in the clinic area.
- Promote all electronic methods of communication to patients.
Check-out
- Inquire if patient has any more questions about their visit. Alert supervisor if service recovery is needed.
- Collect any co-insurance or balances not collected during check-in.
- Schedule follow-up appointments.
Scheduling
- Schedule office appointments and if applicable surgery facility procedures.
- Request PCP or referring doctor, authorization, office notes, and diagnosis codes related to the procedure(s).
- Recommend actions and strategies to improve patient access.
Additional Billing/Telephone
- Patient registration functions if scheduling new patient.
- Charge capture of physician services as necessary.
- Participate in patient financial assistance.
- Maintain current with HIPAA and other compliance training.
- Reconcile daily charges and payments received; and prepare daily bank deposit.
- Assist in collection efforts via phone.
- Triage incoming phone calls in an effective manner.
Other Duties as Assigned
Requirements:
High school graduate or equivalent with 2 years of medical office experience with at least 1 year in a specialty medical practice utilizing EMR/practice management systems. Must have the ability to multitask, take initiative, and work in a fast-paced environment.
Preference may be given to candidates meeting minimum requirements who have work experience from employers that emphasize excellent customer service (e.g. Publix, Disney, Chick-fil-A).
 
 
Criminal background and drug screening required as well as excellent professional references.

MA/Front OfficeSupport

<h3>Job Description</h3>
The opportunity
Delaware North's Patina Group is searching for a Catering Sales and Operations Manager to join our team for the PGA Championship. In this role, you will develop and execute strategic sales and marketing plans while maximizing catering and event-related revenues for the PGA Championship. Our ideal candidate is a goal-oriented individual with extensive catering sales knowledge, skilled at project management and budgeting, and who strives for continuous improvement in their work.
Pay
Minimum – Anticipated Maximum Base Salary: $55,300 - $74,600 / year
In addition to base salary, we offer an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan. The advertised pay range represents what we believe at the time of this job posting, that we would be willing to pay for this position. Only in special circumstances, where a candidate has education, training, or experience that far exceeds the requirements for the position, would we consider paying higher than the stated range. Information on our comprehensive benefits package can be found at <a href="https://careers.delawarenorth.com/benefits/" target="_blank">https://careers.delawarenorth.com/benefits/</a>.
What we offer
At Delaware North, we care about our team members' personal and professional journeys. These are just some of the benefits we offer:&nbsp;
<ul>
<li>Medical, dental, and vision insurance</li>
<li>401(k) with up to 4% company match&nbsp;</li>
<li>Annual performance bonus based on level, as well as individual, company, and location performance</li>
<li>Paid vacation days and holidays</li>
<li>Paid parental bonding leave</li>
<li>Tuition and/or professional certification reimbursement</li>
<li>Generous friends-and-family discounts at many of our hotels and resorts</li>
</ul>
What will you do?
<ul>
<li>Partner closely with internal team members and clients to lead the sales process and produce exceptional events.&nbsp;</li>
<li>Use professional sales techniques, both verbal and written, where opinions and recommendations reflect strong understanding of package offerings</li>
<li>Manage the customer decision and relationship process for months in advance leading up to events.&nbsp;</li>
<li>Execute contracts, secure client signatures, and enforce payment deadlines.&nbsp;</li>
<li>Create detailed estimates and invoices for clients, ensuring accuracy and timely delivery.&nbsp;</li>
<li>Accurately update the sales system with all client information, event details, and changes.&nbsp;</li>
<li>Maintain an excellent knowledge of food, wine, and spirits while representing and marketing the brand.&nbsp;</li>
<li>Collaborate with culinary and food &amp; beverage management on menu design and offerings to align with client expectations and brand standards.&nbsp;</li>
<li>Manage a tracker for client requests and upgrades, ensuring all changes are documented and communicated effectively.&nbsp;</li>
<li>Provide regular updates and reports on event performance, client feedback, and revenue metrics.&nbsp;</li>
<li>Oversee the complete BEO process, including, initial creation of BEOs based on client requirements, making adjustments throughout the sales process as needed, securing final sign-off to ensure accuracy and alignment with client expectations, and creating printable versions of BEOs for distribution</li>
<li>Conduct client walk-throughs prior to events to confirm details and expectations.&nbsp;</li>
<li>Be onsite during events to ensure all client expectations are met and provide real-time support.&nbsp;</li>
<li>Communicate effectively with onsite team members to ensure flawless execution and quick resolution of any issues.&nbsp;</li>
<li>Act as an operational lead for smaller events, ensuring seamless execution and client satisfaction.&nbsp;</li>
</ul>
More about you
<ul>
<li>A minimum of three years of catering management and operations experience in a fine dining venue is required.</li>
<li>Proven experience in event sales and operations, preferably in hospitality or event management</li>
<li>Strong knowledge of BEO processes and event planning systems</li>
<li>Excellent organziational and multitasking skills for client and team interactions</li>
<li>Ability to work flexible hours, including evenings and weekends, as required by event schedules</li>
</ul>
Shift details
Days Evenings as needed M-F Weekends Events 
Who we are
Patina Group is a leader in the premium segment of the restaurant and catering industry, operating restaurants and managing catering and food service operations at high-profile venues including, Lincoln Center, Walt Disney World®, Disneyland®, the Empire State Building, Grand Central Station, and The Metropolitan Opera. Patina Group was recently named one of America's Top 25 restaurant groups by Nation's Restaurant News.
Our business is all about people, and that includes you. At Delaware North, you’re not just part of a team — you’re part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.
Who says you can’t love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you’re interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we’re invested in helping you achieve your career goals.
Together, we’re shaping the future of hospitality — come grow with us!
 Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status. 
 $55,300 - $74,600 / year

Catering Account Manager, PGA Championship

<h3>Job Description</h3>
The opportunity
Delaware North's Patina Group is hiring a full-time or part-time Host for our Diamond Room in San Diego, California. As a Host, you will be responsible for welcoming guests and managing the host station. If you’re searching for a job where you can work at prestigious venues with a supportive team, pull up a chair to our table and apply today.
Please note this is a tipped position; the hourly minimum pay listed doesn’t include any potential tipped earnings.
Pay $19.00 - $23.00 / hour
Information on our comprehensive benefits package can be found at <a href="https://careers.delawarenorth.com/whatweoffer" target="_blank">https://careers.delawarenorth.com/whatweoffer</a>.
What we offer
We care about our team member’s personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:
<ul>
<li>Weekly pay</li>
<li>Employee assistance program&nbsp;</li>
<li>Training and development opportunities</li>
<li>Employee discounts</li>
<li>Flexible work schedules</li>
</ul>
Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, and tuition and/or professional certification reimbursement.
What will you do?
<ul>
<li>Review floor plan and reservation book daily to create seating charts</li>
<li>Seat guests and maintain control of wait times</li>
<li>Inspect dining and serving areas to ensure cleanliness and proper setup</li>
<li>Speak with guests to ensure satisfaction with food and service, respond to complaints, and thank guests as they are leaving</li>
<li>Answer the restaurant telephone line during assigned hours of operation</li>
</ul>
More about you
<ul>
<li>Prior experience in a guest service environment preferred</li>
<li>Ability to maintain a high energy level in a fast-paced environment and manage multiple tasks simultaneously</li>
<li>Ability to effectively communicate with guests and team members</li>
<li>No high school diploma or GED required</li>
</ul>
Physical requirements
<ul>
<li>Ability to remain on feet for the entire length of the shift</li>
<li>Ability to maneuver between tables and around corners</li>
<li>Ability to lift and carry up to 35 pounds</li>
</ul>
Shift details
Evenings Holidays Weekends Weekdays as needed 
Who we are
Patina Group is a leader in the premium segment of the restaurant and catering industry, operating restaurants and managing catering and food service operations at high-profile venues including, Lincoln Center, Walt Disney World®, Disneyland®, the Empire State Building, Grand Central Station, and The Metropolitan Opera. Patina Group was recently named one of America's Top 25 restaurant groups by Nation's Restaurant News.
Our business is all about people, and that includes you. At Delaware North, you’re not just part of a team — you’re part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.
Who says you can’t love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you’re interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we’re invested in helping you achieve your career goals.
Together, we’re shaping the future of hospitality — come grow with us!
 Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status. 
 $19.00 - $23.00 / hour

Host, Diamond Room

<h3>Job Description</h3>
The opportunity
Delaware North's Patina Group is hiring full-time and part-time Line Cooks to join our team at Diamond Room in San Diego, California. As a Line Cook, you will be responsible for preparing dishes according to recipes and chef specifications. If you’re searching for a job where you can work at prestigious venues with a supportive team, pull up a chair to our table and apply today.
Pay $22.00 - $26.00 / hour
Information on our comprehensive benefits package can be found at <a href="https://careers.delawarenorth.com/whatweoffer" target="_blank">https://careers.delawarenorth.com/whatweoffer</a>.
What we offer
We care about our team member’s personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:
<ul>
<li>Weekly pay</li>
<li>Employee assistance program&nbsp;</li>
<li>Training and development opportunities</li>
<li>Employee discounts</li>
<li>Flexible work schedules</li>
</ul>
Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, and tuition and/or professional certification reimbursement.
What will you do?
<ul>
<li>Properly measure, portion, and cook all food items in a timely manner</li>
<li>Ensure correct food temperatures are maintained and food is stored safely</li>
<li>Perform opening, closing, and side work duties according to proper guidelines</li>
<li>Keep workstation and equipment clean, organized, and sufficiently stocked</li>
<li>Use waste control guidelines and record all waste on spoilage sheet</li>
</ul>
More about you
<ul>
<li>Minimum of 1 year of experience as a prep cook or line cook</li>
<li>Ability to prioritize and complete food orders with speed and precision</li>
<li>Ability to follow procedures and take directions</li>
<li>Basic math skills to understand, calculate, and follow recipe measurements and proportions</li>
<li>No high school diploma or GED required</li>
</ul>
Physical requirements
<ul>
<li>Manual dexterity sufficient to chop, mix, and blend a variety of foods and liquids</li>
<li>Ability to carry large pans, weighing up to 50 pounds, and&nbsp;operate kitchen equipment</li>
<li>Constant standing, walking, bending, reaching, and repetitive motions</li>
<li>Exposed to variable temperatures</li>
</ul>
Shift details
Evenings Holidays Weekends Weekdays as needed 
Who we are
Patina Group is a leader in the premium segment of the restaurant and catering industry, operating restaurants and managing catering and food service operations at high-profile venues including, Lincoln Center, Walt Disney World®, Disneyland®, the Empire State Building, Grand Central Station, and The Metropolitan Opera. Patina Group was recently named one of America's Top 25 restaurant groups by Nation's Restaurant News.
Our business is all about people, and that includes you. At Delaware North, you’re not just part of a team — you’re part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.
Who says you can’t love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you’re interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we’re invested in helping you achieve your career goals.
Together, we’re shaping the future of hospitality — come grow with us!
 Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status. 
 $22.00 - $26.00 / hour

Line Cook, Diamond Room

<h3>Job Description</h3>
Job DescriptionAbout Saylor
Saylor is an entertainment-first creative agency based. Founded by former entertainment executives, we set sail in 2021 to build an independent agency that rethinks how brands communicate with today's audiences.
We believe every brand is an entertainment brand. That is why we craft ideas that move with culture, creating work that earns attention, sparks connection, and builds fandoms that last. Our clients include Netflix, Disney, Amazon, Hilton, Anthropologie, and more.
We're a tight‑knit crew of creatives, strategists, and makers who collaborate without ego, stay curious, and always show up for one another. We foster a supportive space where diverse perspectives are celebrated, hierarchy never blocks great ideas, and everyone is empowered to jump in, solve problems, and push creative boundaries together.
Position Overview
We're looking for a highly reliable and proactive Operations Coordinator to become the connective tissue of our Los Angeles office. This full-time, onsite role is critical to the daily functioning of Saylor. You will support the Director of People, Director of Finance, and Saylor's leadership team across office operations, onboarding, recruiting coordination, culture initiatives, and administrative support.
This is a foundational operations role and is ideal for someone who genuinely enjoys being helpful, keeping systems running smoothly, solving small problems before they become big ones, and bringing order to a fast-moving creative environment. You will be entrusted with core responsibilities from day one and relied on for consistent communication, strong follow-through, and a proactive eye for what the business needs. 
This role blends people-facing office management with detail-oriented operational tasks, and requires someone who can confidently switch between both responsibilities. Training and onboarding will be provided by our current Office Manager to ensure a smooth and supported transition.
Location and Salary
This is a full-time role with a salary range of $55,000-$75,000 depending on experience. This person must be LA-based and available to come into the Saylor office in Echo Park three days per week Tuesdays, Wednesdays and Thursdays.
Key ResponsibilitiesOffice Operations &amp; Facilities
<ul>
<li>Oversee the daily functioning of the LA office, ensuring a clean, organized, and welcoming environment.</li>
<li>Maintain office supplies, snacks, beverages, equipment, and vendor relationships.</li>
<li>Monitor and troubleshoot basic office or tech issues (printers, appliances, conference room tech).</li>
<li>Surface operational issues proactively when something is broken, missing, or not working as expected.</li>
<li>Manage building access, visitor check-ins, parking validations, deliveries, and mail.</li>
<li>Support occasional facilities projects (furniture setups, workspace moves, inventory management).</li>
<li>Take out the trash and recycling as needed; run and unload the dishwasher.</li>
</ul>
People Operations Support
<ul>
<li>Support new hire onboarding logistics: workstation setup, welcome kits, office orientation, equipment coordination, internal systems access, and first-day support.</li>
<li>Manage contractor and influencer onboarding and offboarding, ensuring a smooth and reliable experience for external vendors and our internal teams.</li>
<li>Recruiting coordination (scheduling interviews, sending confirmations, organizing candidate materials).</li>
<li>Help maintain people operations documentation, checklists, and internal workflows.</li>
<li>Coordinate employee experience moments—birthdays, anniversaries, welcome gifts, culture gestures, and swag inventory.</li>
<li>Assist with planning and executing onsite events, all-hands meetings, lunch &amp; learns, and team gatherings.</li>
<li>Keep internal systems updated (Airtable logs, inventory trackers, onboarding templates, etc.).</li>
</ul>
Finance &amp; Administrative Support
<ul>
<li>Assist with basic expense management and vendor invoice routing (training provided).</li>
<li>Support light bookkeeping tasks such as uploading receipts, reconciling small expenses, or maintaining process checklists.</li>
<li>Assist the Director of Finance with filing, documentation upkeep, and recurring administrative tasks.</li>
<li>Coordinate occasional travel bookings or errands for leadership.</li>
<li>High accuracy in expense coding and data entry.</li>
</ul>
What Success Looks Like
<ul>
<li>Reliability: You maintain consistent hours, manage daily task lists, and communicate proactively when something changes or an issue arises. </li>
<li>Responsiveness: You stay on top of requests from People, Finance, and leadership, circling back and closing loops without being asked.</li>
<li>Proactivity: You notice needs before they're spoken—restocking supplies, flagging broken items, surfacing process gaps, or suggesting improvements.</li>
<li>Systems thinking: You keep internal ops systems current and organize information in a way others can easily follow.</li>
<li>Grace under pressure: You're unflappable, resourceful, and solutions-oriented in a fast-paced environment. </li>
<li>Confidentiality: You're able to handle sensitive People Ops and Finance information with professionalism and discretion.</li>
</ul>
Qualifications
<ul>
<li>1–3+ years in office coordination, operations, administrative support, HR coordination, or similar roles.</li>
<li>Startup or agency experience is a plus.</li>
<li>Strong organizational and time-management skills; able to reliably manage day-to-day responsibilities with accountability and follow-through.</li>
<li>Excellent interpersonal and communication skills; comfortable being the "go-to" person in a busy office.</li>
<li>Familiarity with or ability to quickly learn Airtable, Notion, QBO, and Google Sheets/Excel — these tools are used daily.</li>
<li>Proactive problem solver with a sense of ownership, initiative, and curiosity.</li>
<li>Ability to lift/move office items up to 25 lbs when needed.</li>
<li>Comfort working with and supporting team members at all levels, including executives, and adjusting priorities accordingly.</li>
<li>Interest in building long-term foundational operations skills.</li>
</ul>
Benefits
We offer a competitive salary, health insurance, 401k, generous vacation, and great opportunities for growth within the company.
--
Saylor is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all team members.​​ Qualified candidates will receive consideration for employment without regard to race, color, religion, national origin, gender, sexual orientation, gender identity or expression, age, mental or physical disability, and genetic information, marital status, citizenship status, military status, protected veteran status or any other category protected by law.

Operations Coordinator

<h3>Job Description</h3>
Overview
We are seeking an experienced Senior Licensing Manager to oversee and grow our apparel licensing business across major global brands and entertainment properties, including Disney, Sony, NASCAR, Warner Bros., Hello Kitty, and additional IP partners. The Senior Licensing Manager will be responsible for developing licensing strategies, negotiating agreements, ensuring contract compliance, and maximizing revenue opportunities across a dynamic portfolio.
 This role requires strong business acumen, deep knowledge of intellectual property (IP) management, and the ability to collaborate cross-functionally in a fast-paced, creative environment.
Key Responsibilities
Contract Management
<ul>
<li>Negotiate, draft, and manage licensing agreements, renewals, and amendments for apparel categories.</li>
<li>Ensure all contracts meet legal and operational standards while protecting company interests.</li>
<li>Maintain accurate documentation, timelines, and approval workflows with brand partners such as NBCU, Mattel, Bravado and brands like Tommy Bahama, Zoo York and MUDD. </li>
</ul>
Strategy &amp; Business Development
<ul>
<li>Develop and execute licensing strategies to expand product assortments and maximize brand value.</li>
<li>Identify new monetization opportunities across existing and emerging IPs.</li>
<li>Conduct market research, competitive analysis, and trend forecasting within the apparel and entertainment industries.</li>
</ul>
Compliance &amp; Auditing
<ul>
<li>Monitor partner and internal compliance with license terms, brand guidelines, and product approval processes.</li>
<li>Stay current on IP regulations, industry standards, and retail/category-specific requirements.</li>
</ul>
Financial Oversight
<ul>
<li>Support and manage finances like royalties, minimum guarantee oversight, budgeting, revenue forecasting, and performance analysis for licensed programs.</li>
<li>Evaluate financial impact of renewals, category expansions, and new business opportunities.</li>
</ul>
Internal Collaboration
<ul>
<li>Partner closely with legal, finance, product development, and sales teams to align licensing activities with overall business goals.</li>
<li>Collaborate with design and merchandising teams to ensure product concepts meet brand expectations and category strategies.</li>
<li>Act as the main liaison between internal teams and external licensors.</li>
</ul>
Team Leadership
<ul>
<li>Supervise and mentor licensing coordinators or support staff.</li>
<li>Provide training on licensing processes, systems, and best practices.</li>
<li>Oversee administrative tasks including contract routing, royalty submissions, and reporting.</li>
</ul>
Key Skills &amp; Qualifications
Experience
<ul>
<li>3–7+ years of experience in licensing, brand management, IP management, or related fields; apparel licensing experience strongly preferred.</li>
<li>Prior experience managing major entertainment or lifestyle brands (e.g., Disney, Sony, NASCAR, WB, Hello Kitty) is a strong advantage.</li>
<li>Management or team supervisory experience preferred.</li>
</ul>
Education
<ul>
<li>Bachelor’s degree in Business, Marketing, Law, Communications, or a related field.</li>
</ul>
Skills
<ul>
<li>Strong negotiation and contract management skills.</li>
<li>Excellent communication, relationship-building, and cross-functional collaboration abilities.</li>
<li>Analytical mindset with strong research and strategic planning capabilities.</li>
<li>Highly organized, detail-oriented, and comfortable working with financial data.</li>
<li>Ability to manage multiple projects and deadlines in a fast-paced environment.</li>
</ul>
 
Salary: $85K - $105k

Licensing Manager - Apparel Industry

<h3>Job Description</h3>
Job DescriptionThe Sr. Supply Chain Business Analyst will lead cross-functional delivery of supply chain systems initiatives while performing core business analyst duties. Orchestrate projects spanning NetSuite, Manhattan WMS, IBM i/iSeries, e-commerce, POS, and custom workflows. Own timelines, scope, budget, vendor coordination, and risk—while personally writing BRDs/user stories, defining workflows, ensuring data integrity, and driving UAT through go-live and stabilization.Essential Job Functions
<ul>
<li>Project Management: Build detailed plans, manage critical path, dependencies, and resources across IT, Ops, Finance, and vendors.</li>
<li>Hybrid BA Ownership: Author BRDs/FRDs, process maps, data models, field mappings, and user stories with clear acceptance criteria.</li>
<li>Vendor Management: Direct iSeries/NetSuite/Manhattan and integration partners, run SOWs, deliverable acceptance, and performance reviews.</li>
<li>Governance &amp; Risk: Run standups/steercos, maintain RAID logs, control change, escalate early, ensure audit-ready artifacts.</li>
<li>Data &amp; Integration: Oversee data standards, migration, and cutover plans, ensure interface design (API/EDI/batch) meets SLA and integrity requirements.</li>
<li>UAT &amp; Readiness: Own UAT strategy/execution, training plans, cutover checklists and hypercare, track and burn down defects.</li>
<li>Financials: Build and manage SOW, forecast run-rate, track vendor invoices against milestones/SOW.</li>
<li>Reporting &amp; KPIs: Define operational dashboards (e.g., pick accuracy, cycle time, inventory accuracy, PO lifecycle), verify measurement post-launch.</li>
<li>Continuous Improvement: Establish post-go-live retros, convert learnings into standards, templates, and reusable playbooks.</li>
</ul>
Job Qualifications
<ul>
<li>7–10+ years in enterprise supply chain systems with 3+ years leading multi-system projects.</li>
<li>Bachelor’s in IS, Supply Chain, Engineering, or related; PMP or Agile cert a plus.</li>
<li>Demonstrated delivery across at least two: NetSuite ERP, Manhattan Associates WMS, IBM i/iSeries (DB2), POS, e-commerce.</li>
<li>Proven business analyst craftsmanship (BRDs/FRDs, user stories, BPMN, data mapping) plus end-to-end PM delivery (scope/schedule/cost/quality).</li>
<li>Experience managing vendors/SOWs and coordinating internal/external teams.</li>
<li>Tooling: Asana (or Jira/MS Project), risk logs, RAID, budget trackers, strong Excel/SQL literacy.</li>
<li>Strategic and tactical, able to zoom from portfolio to field-level mapping.</li>
<li>Executive-ready communicator able to convey clear status, risks, and trade-offs.</li>
<li>Decisive, outcomes-oriented, able to drive accountability with empathy.</li>
<li>Excellent negotiation skills with vendors and cross-functional partners.</li>
<li>Highly organized with the ability to build repeatable standards and templates.</li>
<li>Comfortable with legacy constraints and modern cloud services.</li>
<li>Snowflake/Domo/Power BI, EDI (850/855/856/810) in retail/entertainment/e-commerce environments preferred.</li>
</ul>
 Given the touring nature of Feld Entertainment’s business, COVID vaccination is strongly encouraged for successful candidates. About Feld EntertainmentFeld Entertainment®, family owned and operated, is the worldwide leader in producing and presenting live touring family entertainment experiences that bring people together and uplift the human spirit. Properties include Ringling Bros. and Barnum &amp; Bailey®, Monster Jam®, Disney On Ice, &nbsp;Monster Energy AMA Supercross, and the SuperMotocross World Championship. Across the brand portfolio, Feld Entertainment has entertained millions of families in more than 80 countries and on six continents. Visit feldentertainment.com for more information. International Touring PersonnelTo the extent international touring personnel are visiting a jurisdiction that requires vaccination, proof of vaccination in accordance with the relevant international law should be submitted directly to either the Tour Manager or to Human Resources at least six weeks prior to the start of the tour.&nbsp; The Company will maintain all information regarding vaccination status as confidential in accordance with applicable laws.&nbsp; The Company cannot guarantee employment for any Associate who is unable to satisfy foreign entry requirements.&nbsp;&nbsp;Mitigation Guidelines for touring employees will remain in effect until further notice as do applicable venue, local, state and/or international requirements, rules, regulations and/or laws, if any. Equal Opportunity EmployerFeld Entertainment is proud to be an Equal Opportunity Employer and a Drug Free Workplace. We are committed to providing an inclusive environment for our employees, customers, and partners worldwide. We celebrate diversity and encourage our profoundly talented workforce to express themselves proudly. Our successful business model requires different perspectives and voices so that we can create the incredible live shows we put on. Come join us and help us light up the world. 
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Sr. Supply Chain Business Analyst

<h3>Job Description</h3>
Job Description** We are currently hiring for one position that may be based out of either our Florida or California office locations. While we are considering candidates from both coasts, only one role will be filled.** Partners Federal Credit Union — Where careers thrive, work-life balance matters, and our mission profoundly impacts our Members. For 65 years, Partners Federal Credit Union has delivered The Partners Difference to more than 175,000 members, providing the highest levels of service, value, access, and convenience. At Partners, our people are the heart of everything we do. We attract, develop, and empower exceptional talent—individuals who are inspired by our Members’ financial dreams and committed to meaningful work. Whether you’re offering products that change lives, creating member experiences that bring joy, or driving innovation that pushes us forward, we want every individual at Partners to feel connected to their work in a meaningful way. Here, you’ll find more than just a job. You’ll discover a culture where you can grow your career, find balance, and make a difference. And as the credit union for The Walt Disney Company, our exclusive connection ensures best-in-class benefits and perks—because we believe that when people feel supported, they thrive. Join us—and experience what it means to truly love what you do. The Retail Enablement Manager plays a critical role in activating, supporting, and optimizing the performance of our retail teams. This role is responsible for building the bridge between strategic initiatives and frontline execution—ensuring that retail employees are equipped with the right tools, training, messaging, and mindset to deliver exceptional member experiences and achieve key business objectives. By aligning people, processes, and promotions, the Retail Enablement Leader drives consistency, clarity, and confidence across all locations. This individual partners closely with Marketing, Learning &amp; Development, Product, and Retail Leadership to streamline the flow of information, reduce friction in the field, and ensure every campaign, product rollout, or experience enhancement is successfully adopted and delivered with excellence. From in-branch playbooks and job aids to training support and performance insights, the Retail Enablement Leader ensures frontline teams are not just aware—but prepared, engaged, and energized to act. Ultimately, this role fuels member satisfaction, campaign conversion, employee effectiveness, and brand consistency at every touchpoint. Essential Responsibilities:
<ul>
<li>Lead the end-to-end enablement of retail initiatives by coordinating communication, tools, and training that drive campaign execution and frontline readiness.</li>
<li>&nbsp;Ensure retail employees are equipped with timely, accurate, and actionable information to support&nbsp;member interactions, product launches, and promotional offers.</li>
<li>Serve as the strategic liaison between Retail, Marketing, Product, and Learning teams to align messaging, simplify execution, and drive operational consistency.</li>
<li>Develop and maintain retail playbooks, job aids, and enablement materials to support day-to-day performance and in-branch excellence.</li>
<li>Measure and report on campaign adoption and frontline engagement to identify gaps, optimize messaging, and improve enablement impact.</li>
<li>Champion feedback loops from retail teams to inform continuous improvement of enablement •strategies, tools, and resources.</li>
<li>Support onboarding and ongoing development efforts for retail staff by ensuring alignment of •learning content with enablement priorities.&nbsp;</li>
</ul>
KNOWLEDGE &amp; SKILLS Minimum Education Required to Perform Job: Bachelor’s Degree Minimum Years of Relevant Work Experience Required to Perform Job Upon Hire: 5 to 7 years Specific Experience Required:
<ul>
<li>5+ years of experience in retail operations, sales enablement, field communications, or frontline training, preferably in a multi-location or distributed environment.</li>
<li>Proven track record of activating retail teams around new campaigns, product launches, or operational changes—with measurable impact on engagement or performance.</li>
<li>Experience collaborating cross-functionally with Marketing, Learning &amp; Development, Product, and Retail Leadership teams to align and implement enablement strategies.</li>
<li>Strong background in content development and communication planning for field teams (e.g., job aids, playbooks, toolkits, or field briefs).</li>
<li>Experience analyzing campaign performance, adoption metrics, or frontline feedback to inform future enablement approaches.</li>
<li>Background in financial services, credit unions, or highly regulated industries is preferred but not required.</li>
<li>Exposure to learning management systems (LMS), communication platforms (e.g., Teams, SharePoint), and performance dashboards or enablement tools is highly beneficial</li>
</ul>
Other Training, Technical Skills, or Knowledge Required:
<ul>
<li>Strong proficiency in Symitar, Xperience, Springboard, and AI-driven support systems like Eli.</li>
<li>Advanced knowledge of contact center operations, workforce management, and call routing technologies.</li>
<li>Working knowledge of federal regulations related to banking and lending services.</li>
</ul>
 Other Measurable Abilities Required:
<ul>
<li>Exceptional leadership, communication, and problem-solving skills.</li>
<li>Ability to manage multiple priorities in a fast-paced and dynamic environment.</li>
<li>Demonstrated experience in coaching employees, driving performance, and handling escalated issues.</li>
<li>Responsible; Flexible; detail- and goal- oriented</li>
</ul>
Shift Work: Shift work including weekends consists of hours outside of an 8-5 schedule to cover the hours of operation. Discretion/Latitude: Operates with significant autonomy while aligning with executive leadership directives. Makes key business decisions impacting member service, employee performance, and operational effectiveness. Supervisory Scope:
<ul>
<li>Direct Reports: 1-10</li>
<li>The Retail Enablement Leader may not have direct reports initially but is expected to lead through influence and cross-functional collaboration. This role provides indirect leadership to retail teams by driving alignment between corporate initiatives and frontline execution, and may oversee contract or project-based contributors (e.g., content developers, trainers, or field testers) as needed. The position collaborates closely with Retail Leadership, Learning &amp; Development, Marketing, and Product teams, and is accountable for influencing how enablement strategies are adopted and sustained across all retail locations. As the program scales, the role may expand to include direct supervisory responsibility for Enablement Specialists or Coordinators.</li>
</ul>
Physical Demands &amp; Environmental/Working Conditions: This position is performed in a traditional office or contact center setting, with no expected adverse environmental conditions. Requires prolonged sitting and computer work. Ability to adjust or move objects up to 15 pounds. Strong verbal communication skills for coaching employees and handling escalated issues &nbsp;Disclaimer The information contained in this job description has been designed to indicate the general nature and level of work performed by cast members within this role. It is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of cast members assigned to this job. The hiring range for this position in Florida is $94,320 to $141,480 per year and in California is $106,560 to $159,840. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered. &nbsp;
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Mgr, Retail Enablement

<h3>Job Description</h3>
Job Description** We are currently hiring for one position that may be based out of either our Florida or California office locations. While we are considering candidates from both coasts, only one role will be filled.** Partners Federal Credit Union — Where careers thrive, work-life balance matters, and our mission profoundly impacts our Members. For 65 years, Partners Federal Credit Union has delivered The Partners Difference to more than 175,000 members, providing the highest levels of service, value, access, and convenience. At Partners, our people are the heart of everything we do. We attract, develop, and empower exceptional talent—individuals who are inspired by our Members’ financial dreams and committed to meaningful work. Whether you’re offering products that change lives, creating member experiences that bring joy, or driving innovation that pushes us forward, we want every individual at Partners to feel connected to their work in a meaningful way. Here, you’ll find more than just a job. You’ll discover a culture where you can grow your career, find balance, and make a difference. And as the credit union for The Walt Disney Company, our exclusive connection ensures best-in-class benefits and perks—because we believe that when people feel supported, they thrive. Join us—and experience what it means to truly love what you do. The Retail Enablement Manager plays a critical role in activating, supporting, and optimizing the performance of our retail teams. This role is responsible for building the bridge between strategic initiatives and frontline execution—ensuring that retail employees are equipped with the right tools, training, messaging, and mindset to deliver exceptional member experiences and achieve key business objectives. By aligning people, processes, and promotions, the Retail Enablement Leader drives consistency, clarity, and confidence across all locations. This individual partners closely with Marketing, Learning &amp; Development, Product, and Retail Leadership to streamline the flow of information, reduce friction in the field, and ensure every campaign, product rollout, or experience enhancement is successfully adopted and delivered with excellence. From in-branch playbooks and job aids to training support and performance insights, the Retail Enablement Leader ensures frontline teams are not just aware—but prepared, engaged, and energized to act. Ultimately, this role fuels member satisfaction, campaign conversion, employee effectiveness, and brand consistency at every touchpoint. Essential Responsibilities:
<ul>
<li>Lead the end-to-end enablement of retail initiatives by coordinating communication, tools, and training that drive campaign execution and frontline readiness.</li>
<li>&nbsp;Ensure retail employees are equipped with timely, accurate, and actionable information to support&nbsp;member interactions, product launches, and promotional offers.</li>
<li>Serve as the strategic liaison between Retail, Marketing, Product, and Learning teams to align messaging, simplify execution, and drive operational consistency.</li>
<li>Develop and maintain retail playbooks, job aids, and enablement materials to support day-to-day performance and in-branch excellence.</li>
<li>Measure and report on campaign adoption and frontline engagement to identify gaps, optimize messaging, and improve enablement impact.</li>
<li>Champion feedback loops from retail teams to inform continuous improvement of enablement •strategies, tools, and resources.</li>
<li>Support onboarding and ongoing development efforts for retail staff by ensuring alignment of •learning content with enablement priorities.&nbsp;</li>
</ul>
KNOWLEDGE &amp; SKILLS Minimum Education Required to Perform Job: Bachelor’s Degree Minimum Years of Relevant Work Experience Required to Perform Job Upon Hire: 5 to 7 years Specific Experience Required:
<ul>
<li>5+ years of experience in retail operations, sales enablement, field communications, or frontline training, preferably in a multi-location or distributed environment.</li>
<li>Proven track record of activating retail teams around new campaigns, product launches, or operational changes—with measurable impact on engagement or performance.</li>
<li>Experience collaborating cross-functionally with Marketing, Learning &amp; Development, Product, and Retail Leadership teams to align and implement enablement strategies.</li>
<li>Strong background in content development and communication planning for field teams (e.g., job aids, playbooks, toolkits, or field briefs).</li>
<li>Experience analyzing campaign performance, adoption metrics, or frontline feedback to inform future enablement approaches.</li>
<li>Background in financial services, credit unions, or highly regulated industries is preferred but not required.</li>
<li>Exposure to learning management systems (LMS), communication platforms (e.g., Teams, SharePoint), and performance dashboards or enablement tools is highly beneficial</li>
</ul>
Other Training, Technical Skills, or Knowledge Required:
<ul>
<li>Strong proficiency in Symitar, Xperience, Springboard, and AI-driven support systems like Eli.</li>
<li>Advanced knowledge of contact center operations, workforce management, and call routing technologies.</li>
<li>Working knowledge of federal regulations related to banking and lending services.</li>
</ul>
 Other Measurable Abilities Required:
<ul>
<li>Exceptional leadership, communication, and problem-solving skills.</li>
<li>Ability to manage multiple priorities in a fast-paced and dynamic environment.</li>
<li>Demonstrated experience in coaching employees, driving performance, and handling escalated issues.</li>
<li>Responsible; Flexible; detail- and goal- oriented</li>
</ul>
Shift Work: Shift work including weekends consists of hours outside of an 8-5 schedule to cover the hours of operation. Discretion/Latitude: Operates with significant autonomy while aligning with executive leadership directives. Makes key business decisions impacting member service, employee performance, and operational effectiveness. Supervisory Scope:
<ul>
<li>Direct Reports: 1-10</li>
<li>The Retail Enablement Leader may not have direct reports initially but is expected to lead through influence and cross-functional collaboration. This role provides indirect leadership to retail teams by driving alignment between corporate initiatives and frontline execution, and may oversee contract or project-based contributors (e.g., content developers, trainers, or field testers) as needed. The position collaborates closely with Retail Leadership, Learning &amp; Development, Marketing, and Product teams, and is accountable for influencing how enablement strategies are adopted and sustained across all retail locations. As the program scales, the role may expand to include direct supervisory responsibility for Enablement Specialists or Coordinators.</li>
</ul>
Physical Demands &amp; Environmental/Working Conditions: This position is performed in a traditional office or contact center setting, with no expected adverse environmental conditions. Requires prolonged sitting and computer work. Ability to adjust or move objects up to 15 pounds. Strong verbal communication skills for coaching employees and handling escalated issues &nbsp;Disclaimer The information contained in this job description has been designed to indicate the general nature and level of work performed by cast members within this role. It is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of cast members assigned to this job. The hiring range for this position in Florida is $94,320 to $141,480 per year and in California is $106,560 to $159,840. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered. &nbsp;
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