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<h3>Job Description</h3>
Job DescriptionSalary: DOE 
The Customer Service Representative (CSR) is a pivotal role within Hicken Air, dedicated to delivering top-notch customer service. The CSR's primary responsibilities encompass managing phone inquiries, scheduling HVAC services, conducting follow-up calls with customers, and handling email communication related to service scheduling. This role reports to the Dispatch Manager and collaborates closely with our HVAC team to ensure our customers receive exceptional service.

Key Responsibilities:

Phone Support:
 - Promptly and professionally answer incoming calls from customers.
 - Address customer inquiries, provide information on HVAC services, and assist with scheduling appointments.
 - Maintain a courteous and knowledgeable demeanor when interacting with customers.

HVAC Service Scheduling:
 - Efficiently schedule HVAC service appointments, installations, and repairs based on customer needs and our team's availability.
 - Coordinate with HVAC technicians and dispatch personnel to ensure timely scheduling and service delivery.

Follow-up Calls:
 - Conduct follow-up calls with customers to gather feedback on HVAC service quality and address any unresolved issues or concerns.
 - Ensure customer satisfaction by actively listening to their needs and providing solutions.

Email Communication:
 - Manage email correspondence related to HVAC service scheduling, appointment confirmations, and customer inquiries.
 - Respond to emails promptly, maintaining accuracy and professionalism in communication.

Administrative Tasks:
 - Maintain accurate records of customer interactions, HVAC service appointments, and service requests.
 - Building estimates and sending invoices to customers.
 - Collecting from overdue accounts.
 - Assist in generating reports and keeping documentation as required by the Dispatch Manager.

Team Collaboration:
 - Collaborate closely with the Dispatch Manager, Dispatchers, HVAC technicians, and other team members to ensure efficient HVAC operations and customer satisfaction.
 - Communicate scheduling changes or service issues promptly to relevant stakeholders.

Qualifications:

- Bachelors degree or relevant certification is a plus
- Strong communication skills, both verbal and written
- English speaking (Bilingual in Spanish is preferred)
- Exceptional customer service skills and a customer-centric approach.
- Strong organizational and time-management abilities to efficiently handle multiple tasks.
- Proficiency in using office software and scheduling tools.
- Ability to thrive in a fast-paced HVAC environment and adapt to changing priorities.
- Previous experience in a customer service role, particularly in the HVAC industry, is preferred.

Customer Service Representative

<h3>Job Description</h3>
Job DescriptionWe are seeking a proactive and compassionate Call Center Representative to support new member onboarding for an innovative digital health and wellness platform focused on improving sleep, metabolic health, and overall well-being. In this role, you'll play a key part in delivering a smooth, supportive onboarding experience, helping members feel welcome, informed, and confident in using the platform.
 
Key Responsibilities:
<ul>
<li>Conduct outbound welcome calls to newly enrolled members</li>
<li>Provide step-by-step guidance through account setup and platform features</li>
<li>Respond to inbound inquiries related to onboarding, app usage, and general support</li>
<li>Troubleshoot common technical or access issues</li>
<li>Accurately document member interactions in tracking systems</li>
<li>Identify and escalate complex issues as needed</li>
<li>Collaborate with internal teams to provide feedback on member experience improvements</li>
</ul>
Qualifications:
<ul>
<li>1+ years in a call center, customer support, or healthcare service role</li>
<li>Excellent verbal and written communication skills</li>
<li>Comfortable using mobile apps and digital tools</li>
<li>Empathetic, patient, and solutions-oriented</li>
<li>Experience in healthcare, wellness, or digital health is a plus</li>
<li>Bilingual (Spanish/English) strongly preferred</li>
</ul>
Contract Details:
<ul>
<li>Staff Augmentation through a trusted talent partner</li>
<li>Full-time, 40 hours per week</li>
<li>Opportunity for contract-to-hire depending on performance and ongoing business need</li>
</ul>

<h3>Job Description</h3>
Job Description
Customer Experience &amp; Sales Support
<ul>
<li>Serve as a primary point of contact by professionally managing high-volume incoming and outgoing calls and emails.</li>
<li>Provide early morning coverage and ongoing support for our brands, including answering product questions, processing new orders, and performing accurate order entry and modifications in the ERP system.</li>
<li>Analyze customer issues to determine the nature of the inquiry (technical, warranty, or general), efficiently directing complex issues to the correct internal department.</li>
<li>Provide product and installation support over the phone, guiding customers through steps and arranging for necessary replacements.</li>
</ul>
End-to-End Warranty and Returns (RMA) Management
<ul>
<li>Own the complete warranty process for all brands, including interpreting policy guidelines, reviewing and processing claims, and collecting necessary documentation (photos, proof of purchase) to verify claims.</li>
<li>Generate, track, and manage all Return Merchandise Authorization (RMA) numbers and Return Shipping Labels, verifying product condition or ensuring proof of field destruction.</li>
<li>Coordinate with technical and production teams for fault analysis and process final resolutions, including replacement orders, modifications, or credits.</li>
<li>Conduct proactive follow-up communication with customers to confirm item receipt, satisfaction, or gather outstanding information.</li>
</ul>
Data Integrity and Process Improvement
<ul>
<li>Maintain and update detailed customer records, product notes, and claim history to ensure maximum data integrity across all platforms.</li>
<li>Collaborate regularly with internal departments (Sales, Shipping, Production, and Quality Control) to resolve complex issues, support fault analysis, and ensure accurate record keeping.</li>
<li>Contribute to developing and updating Customer Service SOPs (Standard Operating Procedures) and assist in reporting claim volume and defect trends to support continuous improvement efforts.</li>
</ul>
&nbsp;
Company DescriptionSINCE 1943 Robbins Auto Top has been a leading automotive aftermarket manufacturer. Our experience in the design, improvement, development, and manufacturing of convertible tops, glass and plastic windows, tonneau covers and related products is unmatched in the industry. Robbins takes great pride in its ability to produce exacting patterns. But even a great fitting pattern won't work if it is cut and sewn incorrectly. At Robbins our team has the dedication required to produce products with the highest degree of craftsmanship. 
<h3>Company Description</h3>
SINCE 1943 Robbins Auto Top has been a leading automotive aftermarket manufacturer.\r\n\r\nOur experience in the design, improvement, development, and manufacturing of convertible tops, glass and plastic windows, tonneau covers and related products is unmatched in the industry.\r\n\r\nRobbins takes great pride in its ability to produce exacting patterns. But even a great fitting pattern won't work if it is cut and sewn incorrectly.\r\n\r\nAt Robbins our team has the dedication required to produce products with the highest degree of craftsmanship.

<h3>Job Description</h3>
Job Description
Job Details:
Title: Customer Service Representative
Location: Anaheim, CA 92807
Duration: 02+ Months (Possible Extension) Shift : 1st shift || 8:00 AM to 5:00 PM || (Mon – Fri)
&nbsp;
Job Description:
<ul>
<li>Manage a high volume of emails and incoming calls from customers, ensuring that inquiries are responded to promptly, accurately, and professionally.</li>
<li>Respond to customer inquiries regarding products, provide quotes and handle order entry.</li>
<li>Place orders and provide order acknowledgements to customers in an efficient and effective manner, while ensuring sales targets are met.</li>
<li>Work with third-party vendors to ensure that orders are processed and delivered on time, while meeting company standards.</li>
<li>Start process for returns and exchanges, ensuring that the customer's needs are met, while maintaining standards and departmental metrics.</li>
<li>Build and maintain lasting customer relationships by providing excellent customer care and driving repeat business.</li>
<li>Collaborate with cross-functional teams across the organization to drive continuous improvement and innovation.</li>
</ul>
 Skills &amp; Experience:
<ul>
<li>Excellent communication and customer service skills are a must.</li>
<li>Experience in distribution or manufacturing preferred.</li>
<li>Ability to multitask, prioritize and work under pressure while ensuring that departmental metrics and industrial standards are maintained.</li>
<li>Sound understanding of Microsoft Office applications, including Word, Excel, and Outlook.</li>
<li>Ability to multitask within Microsoft Windows.</li>
</ul>
Company DescriptionIntellyk is a Joint Commission Certified global staff augmentation firm providing a wide-range of talent on-demand and total workforce solutions. To know more about Intellyk, please visit our website <a href="http://www.intellyk.com" target="_blank">www.intellyk.com</a>. We are constantly on the lookout for professionals to fulfil the staffing needs of our clients, and we currently have a job opening that may interest you. 
<h3>Company Description</h3>
Intellyk is a Joint Commission Certified global staff augmentation firm providing a wide-range of talent on-demand and total workforce solutions. To know more about Intellyk, please visit our website <a href="http://www.intellyk.com" target="_blank">www.intellyk.com</a>.\r\nWe are constantly on the lookout for professionals to fulfil the staffing needs of our clients, and we currently have a job opening that may interest you.

<h3>Job Description</h3>
Job Description
We are seeking a Customer Service Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues. This includes Orientation of New Customers, Expanding Portfolios of Existing Customers, Retention of Existing Customers, and other profit goals.
 Benefits
Annual Base Salary Based on Experience
Paid Time Off (PTO)
Flexible Schedule
Mon-Fri Schedule
Hands on Training
Disability Insurance
Career Growth Opportunities
Evenings Off
Work from Home

 Responsibilities 
Responsibilities will include?
 
 Requirements 
Qualification will include but not be limited to
<ul>
<li>Excellent customer service skills, including authentic and sincere communication</li>
<li>Exceptional phone voice and personality</li>
<li>Open to continuous training, personal growth and development</li>
<li>Innovative and confident self-starter</li>
<li>Ability to work independently without continuous supervision</li>
<li>Prioritization and organization of multiple tasks to ensure superior customer service</li>
<li>Computer literate including word processing, spreadsheets, web-based tools, text and email messaging</li>
</ul>
 
Skills will include
<ul>
<li>High School Diploma or equivalent required, College Degree preferred</li>
<li>Valid New York State Driver's License</li>
<li>English Fluency required, Bi-Lingual preferred</li>
</ul>

<h3>Job Description</h3>
Job Description
We are in need of a customer support employee who is responsible for customer and order support through various channels, customer order management, and also contribute to boost online sales by providing live customer assistance. This is a part-time position at 40 hours per week, likely to evolve into a full time hourly position with opportunities for future growth as the company expands.
Requirements - Experience in live customer support by phone and online chat.
- Problem solving/critical thinking using various softwares. - Strong verbal and written communication skills. - Strong ability to learn and adapt to ongoing process and procedural change and optimization. - Intermediate level proficiency with the following software: MacOS, Apple Mail, Facetime, Microsoft Office, Wordpress &amp; WooCommerce, Shipstation or equivalent, Zendesk Help Desk or equivalent, USPS/DHL shipper portals or equivalent.
&nbsp;
Company DescriptionWOOF is an online retail store for men’s athletic and casual wear brand started in 2017. WOOF is growing rapidly with its exclusively-online sales growing exponentially each month. Its initial popularity at gay men’s dance festivals and venues such as White Party Palm Springs and Atlantis cruises, along with sponsorship activity associated with various Gay Pride and Leather events, has evolved to appeal and cater to men of all types around the world. <a href="http://www.woofclothing.com" target="_blank">www.woofclothing.com</a> 
<h3>Company Description</h3>
WOOF is an online retail store for men’s athletic and casual wear brand started in 2017. WOOF is growing rapidly with its exclusively-online sales growing exponentially each month. Its initial popularity at gay men’s dance festivals and venues such as White Party Palm Springs and Atlantis cruises, along with sponsorship activity associated with various Gay Pride and Leather events, has evolved to appeal and cater to men of all types around the world. \r\n<a href="http://www.woofclothing.com" target="_blank">www.woofclothing.com</a>

<h3>Job Description</h3>
Job Description
Customer Service Representative&nbsp; Location:&nbsp;East Hanover, NJ Schedule:&nbsp;Full-Time, Temp-to-Hire Pay:&nbsp;$17/hr
 
About the Opportunity:
PrideStaff is working with a well-established logistics company in the East Hanover area that has been a leader in third-party delivery services for nearly 40 years. This entry-level role is a great opportunity for someone who enjoys working with customers, managing details, and supporting operational workflows. The position focuses on scheduling last-mile deliveries and entering or updating incoming freight orders, including EDI orders.
&nbsp;
Key Responsibilities:
<ul>
<li>Perform accurate data entry in internal systems (training provided, including Alpha system and remotely accessed customer platforms)</li>
<li>Enter, update, and schedule customer orders in a timely manner</li>
<li>Manage incoming phone calls</li>
<li>Communicate professionally with customers via phone and email</li>
<li>Handle inquiries related to merchandise delivery (receiving dates, scheduling, issues, and concerns)</li>
<li>Manage shared inbox communications with customers and internal accounts</li>
<li>Escalate unresolved issues to the designated Customer Service Manager for follow-up</li>
</ul>
 
Required Skills &amp; Qualifications:
<ul>
<li>Strong computer literacy and solid typing speed (must-have)</li>
<li>Proficiency with Microsoft Excel</li>
<li>Quick learner with the ability to adapt to new systems</li>
<li>Excellent communication skills, especially by phone</li>
<li>Strong active listening skills</li>
<li>Ability to multitask, prioritize, and manage time effectively</li>
<li>High attention to detail and accuracy</li>
<li>Dependable, with a pleasant and professional attitude</li>
<li>Bilingual candidates preferred</li>
</ul>
 
If you are looking to grow your skills in a supportive environment with long-term potential, we encourage you to apply!
Company DescriptionPrideStaff is a national staffing service founded in 1978 with over 80 locations nationwide. We are currently expanding with a new office in East Hanover and are looking for individuals to share our mission: Consistently provide client experiences focused on what they value most. Professionals who are client service driven, goal orientated, organized and have an internal drive for success possess the qualities to be successful with PrideStaff. Additionally: •\tClients and candidates consistently rate PrideStaff among the top recruiting firms within the staffing industry based on Net Promoter Score (NPS) data •\tPrideStaff provides comprehensive training to Staffing Consultants on our proven sales, recruiting and staffing processes •\tWe help our Staffing Consultants succeed with leading edge recruiting technology and performance improvement programs •\tWe offer one of the most unique and competitive compensation plans in the Staffing and Recruiting industry 
<h3>Company Description</h3>
PrideStaff is a national staffing service founded in 1978 with over 80 locations nationwide. We are currently expanding with a new office in East Hanover and are looking for individuals to share our mission: Consistently provide client experiences focused on what they value most. Professionals who are client service driven, goal orientated, organized and have an internal drive for success possess the qualities to be successful with PrideStaff. Additionally:\r\n\r\n•\tClients and candidates consistently rate PrideStaff among the top recruiting firms within the staffing industry based on Net Promoter Score (NPS) data\r\n•\tPrideStaff provides comprehensive training to Staffing Consultants on our proven sales, recruiting and staffing processes\r\n•\tWe help our Staffing Consultants succeed with leading edge recruiting technology and performance improvement programs\r\n•\tWe offer one of the most unique and competitive compensation plans in the Staffing and Recruiting industry

<h3>Job Description</h3>
Job Description
Allstate Auto Experts is a fast-growing, high-volume automotive repair facility, and we’re looking for a sharp, reliable Customer Service Representative who can keep up, stay organized, and keep customers calm—even when things get loud.
This is not a slow front desk job. If you thrive in controlled chaos, read on. If stress melts you… probably not your lane.
What You’ll Be Doing
<ul>
<li>
Deliver professional, friendly customer service in a very busy office
</li>
<li>
Take customer payments accurately (cash, card, financing platforms)
</li>
<li>
Handle vendor invoices, statements, and internal paperwork
</li>
<li>
Take clear, detailed notes on repair orders and customer interactions
</li>
<li>
Read, understand, and process complex information, including:
<ul>
<li>
Repair invoices
</li>
<li>
Vendor bills
</li>
<li>
Statements
</li>
<li>
Technical or automotive-related data
</li>
</ul>
</li>
<li>
Communicate clearly with customers, advisors, and management
</li>
<li>
De-escalate tense situations with confidence and professionalism
</li>
<li>
Multitask constantly while maintaining accuracy and composure
</li>
<li>
Support daily office operations as needed (this is a team sport)
</li>
</ul>
What We’re Looking For
<ul>
<li>
Strong customer service and communication skills
</li>
<li>
Proven ability to multitask in a high-pressure, fast-paced environment
</li>
<li>
Comfortable handling money and sensitive financial information
</li>
<li>
Able to read and understand detailed, sometimes technical documents
</li>
<li>
Excellent note-taking and organizational skills
</li>
<li>
Calm under pressure—can handle upset customers without escalating
</li>
<li>
Clean driving record (required)
</li>
<li>
Reliable, punctual, and detail-oriented
</li>
<li>
Thick skin, steady attitude, and a problem-solving mindset
</li>
</ul>
Bonus Points (Not Required, But Helpful)
<ul>
<li>
Automotive, service industry, or office administration experience
</li>
<li>
Experience with invoicing, statements, or vendor accounts
</li>
<li>
Familiarity with shop management systems or CRM software
</li>
</ul>
What We Offer
<ul>
<li>
Stable, full-time position
</li>
<li>
Competitive pay based on experience
</li>
<li>
Fast-paced, professional work environment
</li>
<li>
Opportunity to grow with a company that’s expanding
</li>
<li>
A team that values accountability, urgency, and customer-first service
</li>
</ul>
Company DescriptionAllstate Auto Experts is one of the busiest and fastest-growing independent auto repair shops in the Dallas area. Family-owned and trusted by our community for over 40 years, we specialize in delivering dealership-level expertise with a personal touch. Our team thrives in a high-energy, supportive environment built on accountability, growth, and customer-first service. We reward hustle, professionalism, and results — offering career advancement, competitive pay, and full benefits. 
<h3>Company Description</h3>
Allstate Auto Experts is one of the busiest and fastest-growing independent auto repair shops in the Dallas area. Family-owned and trusted by our community for over 40 years, we specialize in delivering dealership-level expertise with a personal touch. Our team thrives in a high-energy, supportive environment built on accountability, growth, and customer-first service. We reward hustle, professionalism, and results — offering career advancement, competitive pay, and full benefits.

<h3>Job Description</h3>
Job Description
This entry-level role is ideal for someone eager to start a career in the insurance industry. The Customer Service Representative will serve as the first point of contact for our clients, providing support with policy questions, billing inquiries, and service requests. You will assist account managers and agents with administrative tasks while learning the fundamentals of insurance operations.
 Benefits
Annual Base Salary Based on Experience
Mon-Fri Schedule
Health Insurance
Dental Insurance
Vision Insurance
Career Growth Opportunities
Paid Time Off (PTO)
Hands on Training
Licensing assistance
Mentorship program

 Responsibilities 
<ul>
<li>Greet clients (phone, email, or in-person) with professionalism and courtesy.</li>
<li> </li>
<li>Assist clients with basic service needs, such as ID cards, billing questions, and payment processing.</li>
<li> </li>
<li>Route inquiries and escalate complex requests to account managers or licensed agents.</li>
<li> </li>
<li>Support the team with data entry, document management, and updating client files in our agency management system (EzLynx).</li>
<li> </li>
<li>Monitor voicemails, emails, and service requests to ensure timely follow-up.</li>
<li> </li>
<li>Learn insurance terminology, policy basics, and customer service procedures through on-the-job training and agency resources.</li>
<li> </li>
<li>Maintain a positive and professional image of The Ryan Insurance Agency in all interactions.</li>
</ul>
 Requirements 
<ul>
<li>Must be able to pass and obtain the Michigan Property and Casualty License.</li>
<li> High school diploma or equivalent (some college preferred).</li>
<li>Strong communication skills, both written and verbal.</li>
<li>Friendly, professional, and customer-focused attitude.</li>
<li>Detail-oriented with good organizational skills.</li>
<li>Comfortable with technology and able to learn agency systems (training provided).</li>
<li>Ability to work independently as well as part of a collaborative team.</li>
<li>Previous customer service experience is a plus but not required.</li>
</ul>

<h3>Job Description</h3>
Job Description
Welcome to Jamilah Wright State Farm, where we believe in building lasting relationships with our community, one customer at a time. We're not just an insurance agency; we're a dedicated team committed to providing exceptional support and peace of mind to our neighbors in Farmington Hills, Michigan. We are looking for a friendly and reliable Customer Service Representative to join our close-knit office. If you have a natural talent for connecting with people and a passion for making a positive difference in their day, you'll fit right in here. You'll be the first point of contact for many, offering a welcoming smile and helpful guidance. This is a wonderful opportunity to grow your skills in a supportive environment, learn about the insurance industry, and become an essential part of a team that truly cares. Come be a part of something special!
 Benefits
Annual Base Salary + Bonus Opportunities
Paid Time Off (PTO)
Hands on Training
Mon-Fri Schedule
Career Growth Opportunities
Quarterly Bonus
Lunch and Learn Meetings
Team Promotions
Team Outings
Sign-On Bonus

 Responsibilities 
<ul>
<li>Respond to customer inquiries with warmth and efficiency, whether in person, over the phone, or via email.</li>
<li>Provide accurate information about our products and services.</li>
<li>Assist customers with reaching the right team member to address requests, such as policy changes or claims information.</li>
<li>Maintain customer records with precision and confidentiality.</li>
<li>Build rapport with customers, ensuring they feel valued and understood.</li>
<li>Collaborate with team members to resolve customer issues and improve service delivery.</li>
</ul>
 Requirements 
High school diploma or equivalent.
Excellent verbal and written communication skills.
Strong interpersonal skills and a genuine desire to help others.
Proficiency in basic computer operations and ability to learn new software.
A positive and approachable demeanor.
Previous customer service experience is a plus.

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