field_remote_option

field_job_employment_type

job_industry

field_job_occupational_field_parents_all

field_job_experience

job_organization_name

city

state

<h3>Job Description</h3>
Job Description
Join a dynamic, fast-paced insurance team in Irvine, CA where leadership, collaboration, and client satisfaction are key! We're looking for a&nbsp; hands on&nbsp;Client Services Manager to lead a talented group of Account Representatives and Managers supporting high-profile clients.
In this role, you will:
<ul>
<li>Oversee daily operations and ensure exceptional client service</li>
<li>Manage and mentor a high-performing remote/hybrid team</li>
<li>Drive project success from setup through delivery</li>
<li>Collaborate with IT, Operations, and Business Development teams</li>
<li>Build and maintain strong client relationships</li>
<li>Work hands on alongside your team handling clients' needs</li>
<li>Play a key role in strategy and process improvements</li>
</ul>
We're looking for someone with:
<ul>
<li>A Bachelor's degree</li>
<li>5+ years in customer service</li>
<li>4+ years of management experience</li>
<li>Strong communication, organizational, and leadership skills</li>
<li>Ability to prioritize and remain calm in a fast paced environment</li>
<li>Proficient in Excel, Word &amp; PowerPoint</li>
<li>Technically savvy, and can pick up new software quickly</li>
</ul>
If you're passionate about leading teams and exceeding client expectations, we’d love to connect!
PandoLogic. Keywords: Client Services Manager, Location: Irvine, CA - 92612 , PL: 597390447

Client Services Manager

<h3>Job Description</h3>
Job DescriptionOverview
Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. We offer comprehensive benefits for most full-time positions, including medical, dental, and vision coverage, life insurance, a retirement plan, employee assistance programs, company discounts, perks, and more.
Job Description
Allied Universal is currently seeking a Client Portfolio Manager to lead a business segment in a designated region. The primary role of the Client Portfolio Manager is to enhance client experiences, build long-term meaningful client relationships, and engage with employees that deliver our services in the field. The individual will meet or exceed operational goals by providing high-quality, professional, competent, and committed service and an outstanding client and employee experience. To support and ensure success in this role, we provide a comprehensive, week-long management onboarding course designed to provide best practices, tools, and guidance.
Full-Time
Must have open availability
Must have an active Drivers License&nbsp;&nbsp;
Salary $100,505.60
RESPONSIBILITIES:
<ul>
<li>Set the direction, tone, and client-specific plan for achieving agreed-upon service levels and meeting actionable expectations for delivering measurable results</li>
<li>Focus on hiring, development, and retention of appropriate security officers and Operations Managers and Field Supervisors overseeing remote managed business</li>
<li>Communicate high service level expectations consistently to the team to ensure client and employee satisfaction and retention</li>
<li>Engage regularly with clients to share&nbsp;his/her expertise to enhance the value of Allied Universal's offering</li>
<li>Assist in coordinating the day-to-day team effort of Operations Managers and other assigned personnel to ensure that services are delivered in a quality and cost-effective manner.</li>
<li>Work with assigned personnel to ensure that all contractually scheduled hours are met with a minimum of unbilled overtime.</li>
<li>Coach, counsel, and develop assigned personnel to assist with their opportunity for advancement/promotability</li>
<li>Capably utilize WinTeam for scheduling and billing and to produce reports (such as Scheduling Activity, Invoice Aging by Tiers, Training Summary and Training Detail reports) that require interpretation and action for effective business management</li>
<li>Enforce Allied policies as outlined by the handbooks and executive memos.</li>
<li>Work with all levels in the organization to identify, analyze and solve problems and create opportunities for continuous improvement</li>
<li>Act as liaison between Allied Universal and the customer to foster customer intimacy, including travel to/from in person meetings</li>
<li>Keep records and prepare accurate and timely reports both manually and through automated methods</li>
<li>Maintain regular attendance to ensure avoidance of unpredictable, frequent, and/or ongoing late arrivals and chronic tardiness</li>
<li>Actively participate in community and business-related organizations</li>
</ul>
QUALIFICATIONS (MUST HAVE):
<ul>
<li>Must possess one or more of the following:</li>
<ul>
<li>Bachelor's degree in criminal justice, business or a related field</li>
<li>Associate's degree in criminal justice, business or a related field with three (3) years of management experience in a high-volume workforce environment or service industry</li>
<li>High School diploma with five (5) years of management experience in a high-volume workforce environment or service industry</li>
</ul>
<li>Current driver's license if driving a company vehicle, or personal vehicle in the course of conducting business (e.g., client visits, attending networking events)</li>
<li>Minimum of two (2) years of experience in successfully building and developing teams</li>
<li>Minimum of one (1) year of experience driving operational and/or financial metrics while demonstrating strong financial acumen</li>
<li>Leadership skills that foster teamwork, innovation, agility, client relations and achieving desired results</li>
<li>Results-oriented problem-solving skills that meet client and employee needs, while running a profitable business</li>
<li>Proven strong service orientation, excellent interpersonal, leadership and organizational skills</li>
<li>Manage multiple tasks with ability to manage multiple priorities, complex situations, a diverse team of employees, and client requirements on an ongoing basis.</li>
<li>Excellent verbal and written communication skills with the ability to communicate in a timely manner any changes or recommendations that could have impact on our service image or brand</li>
<li>Dynamic networking skills displaying a commitment to safety and trust by participating in local community, client and industry events</li>
</ul>
PREFERRED QUALIFICATIONS (NICE TO HAVE):
<ul>
<li>Law enforcement, military, and/or contract or proprietary security services experience</li>
<li>Experience managing a dispersed workforce in a multi-location operation</li>
</ul>
BENEFITS: 
<ul>
<li>Medical, dental, vision, basic life, AD&amp;D, and disability insurance</li>
<li>Enrollment in our company's 401 (k) or Supplemental Income Plan, subject to eligibility requirements</li>
<li>Eight paid holidays annually, five sick days, and four personal days</li>
<li>Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law.</li>
</ul>
Closing
Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: <a href="http://www.aus.com" target="_blank">www.aus.com</a>
If you have any questions regarding Equal Employment Opportunity, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: <a href="http://www.aus.com/offices" target="_blank">www.aus.com/offices</a>.
Requisition ID 2025-1377865

Client Portfolio Manager - Full Time

<h3>Job Description</h3>
Job DescriptionDriving Infinite Possibilities Within A Diversified, Global Organization
As a Sr. Account Manager, Security Software here at Honeywell, you will play a crucial role in driving the company's success in the security software market. With your extensive experience in account management and sales, you will be responsible for managing strategic accounts, driving revenue growth, and building strong customer relationships. Your ability to identify new business opportunities, provide tailored solutions, and collaborate with cross-functional teams will contribute to the company's growth, customer satisfaction, and market leadership.
You will report directly to our Sales Director and you’ll work out of the Costa Mesa location on a hybrid work schedule.&nbsp;Hybrid Work Schedule Note: For the first 90 days, New Hires must be prepared to work 100% onsite M-F.
KEY RESPONSIBILITIES
<ul>
<li>Manage and grow a portfolio of strategic accounts, serving as the primary point of contact for customer relationships</li>
<li>Develop and execute strategic account plans to drive revenue growth and achieve sales targets</li>
<li>Build and maintain strong relationships with key stakeholders, understanding their business needs and providing tailored solutions</li>
<li>Identify new business opportunities within existing accounts and collaborate with cross-functional teams to deliver value-added solutions</li>
<li>Lead contract negotiations and ensure customer satisfaction through effective account management</li>
<li>Monitor market trends, competitor activities, and customer feedback to identify areas for improvement and drive continuous growth</li>
<li>Travel up to 60%</li>
</ul>
BENEFITS OF WORKING FOR HONEYWELL&nbsp; In addition to a performance-driven salary, cutting-edge work, and developing solutions side-by-side with dedicated experts in their fields, Honeywell employees are eligible for a comprehensive benefits package. This package includes employer-subsidized Medical, Dental, Vision, and Life Insurance; Short-Term and Long-Term Disability; 401(k) match, Flexible Spending Accounts, Health Savings Accounts, EAP, and Educational Assistance; Parental Leave, Paid Time Off (for vacation, personal business, sick time, and parental leave), and 12 Paid Holidays. The salary range for this position is $110,000 - $130,000. Please note that this salary information serves as a general guideline. Honeywell considers various factors when extending an offer, including but not limited to the scope and responsibilities of the position, the candidate’s work experience, education and training, key skills, as well as market and business considerations.
This role is sales incentive eligible.&nbsp;
YOU MUST HAVE
<ul>
<li>5+ years of experience in account management or sales, with a proven track record of managing key accounts and driving revenue growth</li>
<li>2+ years experience in software sales</li>
</ul>
WE VALUE
<ul>
<li>Bachelor's degree in Business, Marketing, or a related field</li>
<li>Experience in the security software industry</li>
<li>Strong business acumen and understanding of market dynamics</li>
<li>Strong communication and negotiation skills</li>
<li>Ability to build and maintain strong relationships with customers and internal stakeholders</li>
<li>Strategic thinking and problem-solving abilities</li>
<li>Excellent organizational and time management skills</li>
<li>Proficient in CRM software and Microsoft Office Suite</li>
</ul>
ABOUT HONEYWELL Honeywell International Inc. (Nasdaq: HON) invents and commercializes technologies that address some of the world’s most critical challenges around energy, safety, security, air travel, productivity, and global urbanization. We are a leading software-industrial company committed to introducing state of the art technology solutions to improve efficiency, productivity, sustainability, and safety in high growth businesses in broad-based, attractive industrial end markets. Our products and solutions enable a safer, more comfortable, and more productive world, enhancing the quality of life of people around the globe.
Additional Information
<ul>
<li>JOB ID: req485184</li>
<li>Category: Sales</li>
<li>Location: Suites 100 &amp; 150, 2955 Red Hill Avenue,Costa Mesa,California,92626,United States</li>
<li>Exempt</li>
</ul>
Global (ALL)
Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.]]&gt;

Client Relationship Manager

<h3>Job Description</h3>
Job Description
Come and join a 10-year-old, Fastest Growing, IT Managed Services Company in Greater Philadelphia. We are actively hiring, even in the COVID environment. We have open positions for Sales Managers positions at various levels throughout the organization in the Greater Philadelphia and New Jersey area.
About the Company: At Team Logic IT, we provide comprehensive IT-managed services along with premier Client support. We take the worry out of technology by providing the knowledge and skills to keep operations humming along, and we do it one-on-one, side-by-side every step of the way. We don’t just fix things; we evaluate current and future needs and deliver the best solution for organizations' processes and objectives. We are the fastest-growing and the largest Master Franchisee in the Team Logic network of 200 locations. We manage 11 territories in the network.
Company Website: <a href="https://www.teamlogicit.com/" target="_blank">https://www.teamlogicit.com/</a> 
Position Name - Client Success Manager Job Location – Langhorne, PA 19047
Job Description: 
 Improving Client service experience, creating engaged Clients, and facilitating organic growth. Taking ownership of Clients' issues and following problems through to resolution. Setting a clear mission and deploying strategies focused on that mission.
 Responsibilities: 
 Communicate with the client to: 
<ul>
<li>Provide professional and proactive representation of TeamLogic IT</li>
<li>Conduct research on clients’ needs and goals, industry best practices, competitive landscape, and stakeholder interviews.</li>
<li>Lead the development, management, execution, and evaluation of clients’ annual assessment, IT roadmap, and corresponding budgets.</li>
<li>Establish appropriate expectations of project deliverables and measurable outcomes.</li>
<li>Report on the status of projects, including budget, opportunities, risks, and results.</li>
<li>Effectively communicate the full range of TeamLogic IT’s services and capabilities</li>
<li>Ensure timely, accurate, and thorough completion of all projects.</li>
<li>Document processes</li>
</ul>
 Communicates with internal teams to: 
<ul>
<li>Represent clients’ goals and brand characteristics.</li>
<li>Clarify expectations and help keep team members focused and on task.</li>
<li>Share relevant project updates and keep the team well-informed.</li>
<li>Ensure high quality and consistency across all deliverables for multiple clients.</li>
<li>Identify potential risks and opportunities.</li>
<li>Deliver high-quality work on time and on budget.</li>
<li>Document, implement, refine, and enforce internal processes.</li>
<li>Foster innovation and collaboration</li>
<li>Share industry knowledge and best practices</li>
<li>Establish a leadership role, specifically for accounting services.</li>
</ul>
 Communicates with management to: 
<ul>
<li>Accurately represent upcoming workflow including resource needs</li>
<li>Report daily on own activities through detailed timesheets</li>
<li>Escalate issues for support when necessary.</li>
<li>Ensure profitability of individual projects and client relationships</li>
<li>Improve processes.</li>
<li>Work with the manager on personal and professional development.</li>
</ul>
 Skills, Knowledge, and Experience: 
<ul>
<li>Be passionate about and demonstrate previous success in marketing, social media, and the web.</li>
<li>Bring and maintain a positive attitude with healthy realism.</li>
<li>Demonstrated success through prior Account Management experience in the interactive/ online marketing field and ideally higher education.</li>
<li>Excellent oral communication skills, including public speaking and presentation to small and large audience groups.</li>
<li>Strong communication skills with the ability to listen, articulate, and write clearly and concisely.</li>
<li>Proven leadership with a high level of initiative to plan and carry out responsibilities with minimal direction; demonstrated success in managing collaborative teams.</li>
<li>Independent thinker and innovative problem solver</li>
<li>Effective at multi-tasking and managing competing priorities.</li>
<li>Highly organized with a strong attention to details</li>
<li>Ability to work autonomously and collaboratively in a team environment.</li>
<li>Comfort with ambiguity</li>
<li>Capability to handle stressful situations and deadline pressure well.</li>
<li>Proficient in Microsoft Office Suite and the desire to learn new software and technologies.</li>
<li>Outstanding time management skills</li>
<li>Ability to identify, improve, and document processes.</li>
<li>Hard work ethic with a commitment to integrity</li>
<li>Thirst for knowledge and willingness to learn and share.</li>
<li>Actively contribute to TeamLogic IT’s culture</li>
</ul>
 Preferred skills and qualifications: 
<ul>
<li>Communications or marketing degree. Persuasion skills</li>
<li>Highly organized and able to multi- Problem-solving task. Critical thinking</li>
<li>Self-driven and proactive nature. Decision-making skills</li>
<li>Excellent communication and Initiative interpersonal skills. Time management</li>
<li>Empathy Teamwork</li>
<li>Interpersonal skills Management ability</li>
<li>Relationship management Technical skills</li>
<li>Coaching and training</li>
</ul>
 Compensation &amp; Benefits: 
<ul>
<li>Competitive Based Salary</li>
<li>Milestone-driven commission structure</li>
<li>Fully paid benefits package including 401K and long-term and short-term disability.</li>
</ul>
Industry 
<ul>
<li>Information Technology &amp; Services</li>
</ul>
 Employment Type 
<ul>
<li>Full-time</li>
</ul>
Company DescriptionAt Team logic IT, we provide comprehensive IT Managed services along with premier customer support. We take the worry out of technology by providing the knowledge and skills to keep operations humming along; and we do it one-on-one, side-by-side every step of the way. We don’t just fix things; we evaluate current and future needs and deliver the best solution for organizations' processes and objectives. We are the fastest growing and the largest Master Franchisee in the Team logic network of 200 locations. We manage 11 territories in the network. 
<h3>Company Description</h3>
At Team logic IT, we provide comprehensive IT Managed services along with premier customer support. We take the worry out of technology by providing the knowledge and skills to keep operations humming along; and we do it one-on-one, side-by-side every step of the way. We don’t just fix things; we evaluate current and future needs and deliver the best solution for organizations' processes and objectives. We are the fastest growing and the largest Master Franchisee in the Team logic network of 200 locations. We manage 11 territories in the network.

Client Success Manager / Account Manager

<h3>Job Description</h3>
Job DescriptionSalary: 
About Us: Berry Law is on a mission to protect the constitutional rights of Americans and help Veterans get the benefits they deserve. With over 240 years of combined legal experience, our award-winning attorneys represent clients in all 50 states. Weve won thousands of cases and secured hundreds of millions of dollars for Veterans and their families.
Position Summary:
We are seeking a strategic and service-oriented Client Intake Manager to lead and optimize the post-sales intake process for new clients. This role is responsible for overseeing the Document Collection Team, Client Experience (CX) Team, and File Opening/Decision Matrix Team, ensuring a seamless, efficient, and client-focused transition from signup to onboarding with the legal team.
The ideal candidate is a process expert with a background in lean management and a passion for delivering top-tier customer service and client experience. They must have a proven ability to streamline workflows, reduce delays, and enhance satisfaction across departments.
 
Key Responsibilities:
<ul>
<li>Team Leadership &amp; Oversight:
<ul>
<li>Manage and mentor team members across the Document Collection, CX, and File Opening/Matrix teams.</li>
<li>Coordinate staffing, performance tracking, and cross-team collaboration.</li>
<li>Ensure team alignment with intake goals and client expectations</li>
</ul>
</li>
<li>Process Optimization:
<ul>
<li>Apply Lean management principles to eliminate inefficiencies and speed up the intake timeline.</li>
<li>Continuously audit and refine processes for document gathering, client communication, and file preparation.</li>
<li>Standardize workflows to maintain consistency while allowing for flexibility based on client needs.</li>
</ul>
</li>
<li>Client Experience Management:
<ul>
<li>Ensure all client interactions from post-sale through onboarding are smooth, responsive, and professional.</li>
<li>Monitor communication quality and speed across all client-facing teams.</li>
</ul>
</li>
<li>Systems Management:
<ul>
<li>Leverage tools such as Filevine, Lead Docket, RingCentral, and Formstack to streamline intake functions.</li>
<li>Develop and maintain dashboards and reports to track progress, performance, and conversion times.</li>
<li>Coordinate with IT and operations to enhance system integrations and automate intake workflows where possible.</li>
</ul>
</li>
<li>Collaboration &amp; Reporting:
<ul>
<li>Create and deliver regular performance reports and KPIs to leadership.</li>
<li>Identify bottlenecks or friction points and propose timely solutions.</li>
</ul>
</li>
</ul>
Requirements:
<ul>
<li>2+ years of experience in intake, operations, or customer experience management, preferably in a legal environment.</li>
<li>Demonstrated expertise in Lean management principles and process improvement.</li>
<li>Strong leadership and team development skills.</li>
<li>Deep understanding of client experience and customer service best practices.</li>
<li>Proficiency with Filevine, Lead Docket, RingCentral, and Formstack is required.</li>
<li>Excellent communication, project management, and cross-functional collaboration skills.</li>
<li>Highly organized, detail-oriented, and deadline-driven.</li>
<li>Ability to thrive in a fast-paced, evolving environment with multiple moving parts.</li>
</ul>
Why Join Us?
<ul>
<li>Personalized onboarding, ongoing coaching, and mentorship</li>
<li>Weekly, monthly, and annual recognition programs</li>
<li>Financial incentives, bonus structures, and growth opportunities</li>
<li>Award-winning culture committed to excellence and mission</li>
<li>Recognized by Inc. Magazine, Law Firm 500, Department of Labor, and more</li>
</ul>
 remote work

Client Intake Manager

<h3>Job Description</h3>
Job DescriptionClient Services Manager, RNWhy Join Us?
<ul>
<li>Compensation: Competitive, with the potential for restructuring into a full-time role.
<ul>
<li>$1,000 hiring bonus: $500 paid after 6 months, $500 paid after 1 year.</li>
</ul>
</li>
<li>Flexibility: Work-life balance with flexible scheduling options.</li>
<li>Development: Growth opportunities through training and workshops.</li>
<li>Purpose: Lead clinical services at Haven Center to deliver community impact.</li>
</ul>
Who Are We?
<ul>
<li>
Compassionate: Team dedicated to serving through faith and action.
</li>
<li>
United: Diverse professionals bonded by a shared mission to support life.
</li>
<li>
Mission-Driven: Passionate guidance of individuals facing unplanned pregnancies toward life.
</li>
<li>
Supportive: A supportive environment that values collaboration and mutual growth.
</li>
</ul>
Who You Are
<ul>
<li>
Mission-Focused: Passionate guidance of individuals facing unplanned pregnancies toward life.
</li>
<li>
Strategic Thinker: Skilled in developing and executing strategies to enhance our services and outreach.
</li>
<li>
Community Builder: Eager to engage with and support our clients, volunteers, and the broader community.
</li>
<li>
Team Leader: Capable of inspiring and leading a team towards achieving our mission.
</li>
<li>
Adaptable: Resilient and flexible in overcoming the unique challenges of a faith-based non-profit organization.
</li>
</ul>
What You Must Have
<ul>
<li>
Mission Alignment: A deep commitment to the Christian conservative pro-life values and mission of Haven Center.
</li>
<li>
Clinical Expertise: Preference for a Registered Nurse (RN) with experience in a clinical setting. A strong understanding of healthcare operations is essential.
</li>
<li>
Client Relations: Demonstrated expertise in fostering compassionate and judgment-free relationships with clients.
</li>
<li>
Volunteer Relationship Management: Proven ability in building, training, and retaining a dedicated volunteer team.
</li>
<li>
General Competencies: Exceptional leadership, problem-solving skills, and an extensive knowledge of community resources.
</li>
</ul>
What You Will Do
<ul>
<li>
Client Relationship Coordination: Follow-up calls, charting, education.
</li>
<li>
Volunteer Supervision: Scheduling, training, meetings.
</li>
<li>
Facility Management: Safety, disinfecting, supply management.
</li>
<li>
General Functions: Chart audits, continuing education, other duties as assigned.
</li>
</ul>
 #hc151647

Client Services Manager, RN

<h3>Job Description</h3>
Job Description
Career Opportunity!
Client Manager- Accounting - Yankton, SD
Are you a seasoned accounting pro ready to lead, inspire, and grow? Limestone Bookkeeping is looking for an experienced Client Manager to join our Yankton office and take charge of client relationships, team leadership, and market development.
In this role, you’ll use your controller-level expertise to guide a talented team, review and elevate their work, communicate with clients, and deliver financial insights that drive results. You’ll also play a key role in developing our local presence and shaping the future of our services.
What You’ll Do:
<ul>
<li>Lead and coach a team of accountants, ensuring top-quality client work and communication.</li>
<li>Present financial reports, analyze cash flow, and guide clients through business decisions.</li>
<li>Manage deadlines, review deliverables, and support team development.</li>
<li>Develop local business relationships and help grow Limestone’s brand in the community.</li>
<li>Stay hands-on with client work and internal systems, ensuring smooth operations.</li>
<li>Continuously learn and contribute to training and company-wide initiatives.</li>
</ul>
What You’ll Need:
<ul>
<li>Bachelor’s degree in Accounting or Business</li>
<li>5+ years of experience in bookkeeping or accounting</li>
<li>Strong Excel and QuickBooks skills</li>
<li>Excellent communication, organizational, and leadership abilities</li>
<li>Detail-oriented, self-driven, and committed to client success</li>
</ul>
Why Limestone?
<ul>
<li>$65K–$70K starting salary (DOE) + performance raises in Year 1</li>
<li>Health insurance covered up to $330/month</li>
<li>Cell phone stipend, AFLAC, and 401(k) match</li>
<li>$50K company-paid life insurance</li>
<li>Generous PTO + rollover options</li>
<li>A fun, supportive culture focused on growth, accuracy, and work-life balance</li>
</ul>
Ready to Lead the Way? If you're ready to empower clients, grow a team, and make a difference in the Yankton business community—apply today!
 #hc162627

Client Manager - Accounting - Yankton

<h3>Job Description</h3>
Job DescriptionClient Services Manager, RNWhy Join Us?
<ul>
<li>Compensation: Competitive, with the potential for restructuring into a full-time role.
<ul>
<li>$1,000 hiring bonus: $500 paid after 6 months, $500 paid after 1 year.</li>
</ul>
</li>
<li>Flexibility: Work-life balance with flexible scheduling options.</li>
<li>Development: Growth opportunities through training and workshops.</li>
<li>Purpose: Lead clinical services at Haven Center to deliver community impact.</li>
</ul>
Who Are We?
<ul>
<li>
Compassionate: Team dedicated to serving through faith and action.
</li>
<li>
United: Diverse professionals bonded by a shared mission to support life.
</li>
<li>
Mission-Driven: Passionate guidance of individuals facing unplanned pregnancies toward life.
</li>
<li>
Supportive: A supportive environment that values collaboration and mutual growth.
</li>
</ul>
Who You Are
<ul>
<li>
Mission-Focused: Passionate guidance of individuals facing unplanned pregnancies toward life.
</li>
<li>
Strategic Thinker: Skilled in developing and executing strategies to enhance our services and outreach.
</li>
<li>
Community Builder: Eager to engage with and support our clients, volunteers, and the broader community.
</li>
<li>
Team Leader: Capable of inspiring and leading a team towards achieving our mission.
</li>
<li>
Adaptable: Resilient and flexible in overcoming the unique challenges of a faith-based non-profit organization.
</li>
</ul>
What You Must Have
<ul>
<li>
Mission Alignment: A deep commitment to the Christian conservative pro-life values and mission of Haven Center.
</li>
<li>
Clinical Expertise: Preference for a Registered Nurse (RN) with experience in a clinical setting. A strong understanding of healthcare operations is essential.
</li>
<li>
Client Relations: Demonstrated expertise in fostering compassionate and judgment-free relationships with clients.
</li>
<li>
Volunteer Relationship Management: Proven ability in building, training, and retaining a dedicated volunteer team.
</li>
<li>
General Competencies: Exceptional leadership, problem-solving skills, and an extensive knowledge of community resources.
</li>
</ul>
What You Will Do
<ul>
<li>
Client Relationship Coordination: Follow-up calls, charting, education.
</li>
<li>
Volunteer Supervision: Scheduling, training, meetings.
</li>
<li>
Facility Management: Safety, disinfecting, supply management.
</li>
<li>
General Functions: Chart audits, continuing education, other duties as assigned.
</li>
</ul>
 #hc151645

<h3>Job Description</h3>
Job Description
Client Services Case Manager - Community Action Partnership
To Apply: An Application of Employment must be completed and returned to <a href="mailto:mariar@dickinsoncap.org" target="_blank">mariar@dickinsoncap.org</a>. Applications can be found here: Careers | Community Action Dickinson
GENERAL SUMMARY OF RESPONSIBILITIES:
Coordinates and implements delivery of Client Support Services, including: housing stability (rental assistance, security deposits), utility payment assistance, and household budget management. Provide families and individuals referrals to appropriate agency and community resources.
SPECIFIC JOB RESPONSIBILITIES:
The job responsibilities listed do not include all the specific tasks which the employee may be expected to perform.
<ol>
<li>
Demonstrated support for the agencies mission, goals and values.
</li>
<li>
Participates in strategic planning of the program and direction of the program.
</li>
<li>
Assists the Program Director by keeping within the fiscal constraints of the budget.
</li>
<li>
Identifies professional and organizational issues and trends suggesting action, facilitating change and participates in restructuring of programs and services.
</li>
<li>
Maintains staff, client and agency wide confidentiality at all times.
</li>
<li>
Serves as liaison between departments in the agency and with other agencies and programs to fulfill the mission of the agency.
</li>
<li>
Prepares various statistical and narrative reports to meet all Agency, Government and Grant requirements.
</li>
<li>
Attends meetings, workshops, and training sessions as required by the Program Director.
</li>
<li>
Participates on program related committees as approved by the Program Director.
</li>
<li>
Is required to travel by ground or air to meetings, conferences, trainings, etc.
</li>
<li>
Assists with the program inventory, as well as securing necessary equipment and supplies.
</li>
<li>
Monitors all volunteers and clients within the department.
</li>
<li>
Continues professional growth through educational and training experiences in their field.
</li>
<li>
Pick up and deliver items for the agency using company or personal vehicle.
</li>
<li>
Meets and interviews clients, completes paperwork and submits applications for eligibility.
</li>
<li>
Utilize program software to monitor client information and services.
</li>
<li>
Maintain considerable knowledge of new legislation, statutes and administrative rules as it applies to housing/apartment management.
</li>
<li>
Maintains a high level of organizational protocol within the program.
</li>
<li>
Process client applications for assistance.
</li>
<li>
Maintains records on Agency client tracking software.
</li>
<li>
Assists with Self-Sufficiency Case Management which includes assessments, referrals and developing goals/action plans.
</li>
<li>
Provides one-on-one personal financial counseling to analyze and assess individual financial concerns.
</li>
<li>
Assist with Agency client services programs including Representative Payee Program, Veteran Program, food program, apartment management and answering incoming calls.
</li>
<li>
Assists with distribution of the Supplemental Commodity Food Program.
</li>
</ol>
SUPERVISORY RESPONSIBILITIES:
None
POSITION QUALIFICATIONS (KNOWLEDGE, SKILLS, ABILITIES):
Required
<ol>
<li>Associates Degree in Social Work, Business Administration, or related field is required. BS/BA Degree in Business Administration, Social Work or related field is preferred.</li>
<li>Minimum of three years full-time experience in two of the three areas: personnel, operational and/or financial management.</li>
<li>
Experience working with people from various socio-economic and educational backgrounds.
</li>
<li>
Must possess a valid driver’s license and insurable driving record.
</li>
<li>
Demonstrated ability to establish a positive rapport with staff, clients, other agencies, businesses and the community.
</li>
<li>
Demonstrated ability to effectively communicate both in written and oral forms.
</li>
<li>
Proficient with computers and software to include Windows, Internet, Microsoft Office software and other office equipment.
</li>
<li>
Utilization and implementation of the client-tracking system within 3 months of hire.
</li>
<li>
Demonstrated personal budgeting skills.
</li>
<li>
Certified as a Family Development Specialist or will obtain certification within 2 years from date of hire.
</li>
</ol>
PHYSICAL DEMANDS:
Constantly: Vision correctable to near 20/20.
Frequently: Sitting, walking, stooping, crouching, kneeling, reaching horizontally and vertically, standing, bending, balancing, use of arms, legs, hands and feet and fine motor skills, color discrimination, peripheral and depth perception, talking and hearing, running, climbing stairs and ladders, crawling, twisting and turning trunk, rapid mental-muscular coordination, reaching down and overhead, pushing and pulling, lifts and carries up to 25 pounds.
WORK ENVIRONMENT:
Frequently: Works in a variety of working conditions including indoor in controlled and uncontrolled environments as well as outside in weather extremes. High stress situations.
 #hc164284

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