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<h3>Job Description</h3>
Job Description
Exciting Career Opportunity at VTrips
Are you ready to take on a leadership role that keeps operations running smoothly and efficiently across multiple vacation rental markets? VTrips, a premier vacation rental company based in Ponte Vedra, FL, is looking for an organized, proactive, and field-savvy Operations Support Specialist (OSS) to join our dynamic team. If you thrive in a fast-paced environment and have a passion for operational excellence and team development, we want to hear from you!
The OSS serves as a critical support leader within the Operations team, working closely with the Director of Operations (DOO) to ensure consistency in service delivery and operational execution. This role provides leadership to Property Care Managers and Maintenance Technicians by offering hands-on training, reinforcing best practices, and supporting compliance with operational standards and KPIs.
Daily Responsibilities:
<ul>
<li>Collaborate with the DOO to resolve operational issues across assigned regions.</li>
<li>Assist Property Care Managers through field training, shadowing, and coaching.</li>
<li>Conduct joint quality control inspections with managers and technicians.</li>
<li>Monitor the completion and timeliness of work orders and property care tasks.</li>
<li>Support administrative reporting and documentation as directed.</li>
<li>Step into operational roles when needed to maintain service continuity.</li>
</ul>
Weekly Responsibilities:
<ul>
<li>Lead operational reviews and one-on-one touchpoints with field teams.</li>
<li>Provide on-the-ground support for COP (Clean, Operable, Presentable) and GOP (Guest-Ready, Owner-Ready, Presentable) assignments.</li>
<li>Assist in the development and management of weekly team schedules.</li>
<li>Attend operational meetings to align priorities and convey updates from leadership.</li>
<li>Execute Admin Walks to identify opportunities for coaching and process improvements.</li>
</ul>
Monthly Responsibilities:
<ul>
<li>Partner with the DOO on onboarding and ongoing training for operational staff.</li>
<li>Track and evaluate KPI performance to support developmental conversations.</li>
<li>Participate in cross-departmental meetings to drive collaboration and alignment.</li>
<li>Promote “safety first” protocols and escalate any hazards to the DOO.</li>
<li>Be on-call for emergency preparedness and response support.</li>
</ul>
AAP/EEO Statement:
We are an Equal Opportunity Employer committed to the principles of Equal Employment Opportunity.
Other Duties:
Please note this job description is not exhaustive and may be subject to change. Duties, responsibilities, and activities may vary based on regional and location-specific needs of the company.
Apply now and become a vital part of the VTrips family where your career is more than just a job – it's an adventure!
Job Requirements
Requirements:
<ul>
<li>Proven experience in hospitality, operations management, or a similar leadership role.</li>
<li>Ability to travel frequently within assigned regions.</li>
<li>Strong interpersonal and communication skills.</li>
<li>Comfortable with administrative and hands-on field tasks.</li>
<li>Proficiency in using scheduling tools, reporting systems, and Microsoft Office Suite.</li>
<li>Valid driver’s license and reliable transportation.</li>
<li>Ability to stand, walk, lift, and work in a variety of environmental conditions.</li>
</ul>
Work Environment:
This hybrid role includes both administrative duties and frequent fieldwork, requiring adaptability, leadership presence, and hands-on engagement in property inspections and team support activities.

Operations Support Specialist

<h3>Job Description</h3>
Job Description
 
Summary: 
The Mobile Crisis Management Specialist, as a Qualified Professional (QP), delivers in-person crisis intervention and stabilization services under the supervision of a Licensed Professional (LP). This role focuses on supporting beneficiaries with mental health or substance use crises, implementing interventions outlined in the Person-Centered Plan (PCP), and facilitating connections to community resources. The QP ensures compliance with NC Medicaid Clinical Coverage Policy 8A and contributes to the MCM team’s first-responder model.
Essential Duties and Responsibilities: 
<ul>
<li>Respond in-person to crisis calls in community settings, providing triage, de-escalation, and supportive interventions to stabilize beneficiaries (page 35).</li>
<li>Assist in conducting crisis assessments using NC-SNAP or ASAM Criteria, under the direction of the LP, to determine service eligibility (page 36).</li>
<li>Implement interventions specified in the beneficiary’s PCP, such as coping skills training, safety planning, or linkage to community supports.</li>
<li>Collaborate with the LP to develop and update PCPs, ensuring interventions address crisis-related goals (Subsection 5.7.1, page 7).</li>
<li>Supervise Associate Professionals (APs) and Paraprofessionals under an individualized supervision plan, reviewed annually (Subsection 5.6, page 6).</li>
<li>Document interventions in service notes, including date, purpose, intervention details, duration, and effectiveness, per Subsection 5.8.2 (page 8).</li>
<li>Coordinate with emergency services, LME/MCOs, or other providers to facilitate follow-up care and prevent hospitalization.</li>
<li>Participate in 24/7 first-responder coverage, ensuring prompt response to crisis calls (page 35).</li>
<li>Support telehealth components (e.g., follow-up consultations) as directed by the LP, adhering to Policy 1-H requirements (Attachment A, page 30).</li>
<li>Performs all other duties as reasonably required and assigned.</li>
<li>In addition, the employee must participate in all required training and education as mandated by the specific service line and clinical coverage policy.</li>
<li>Available for on-call shifts.</li>
<li>Ability to travel to community locations and respond to crises in potentially unpredictable environments.</li>
</ul>
Supervisory Responsibilities:
This position can oversee staff.
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education/Experience
<ul>
<li>Bachelor’s degree in a human services field (e.g., psychology, social work, counseling) or a related field, per 10A NCAC 27G .0104 (Subsection 6.3.2, page 11).</li>
<li>Minimum of 2 years of post-degree experience in mental health or substance use services, or 4 years if non-human services degree.</li>
</ul>
<ul>
<li>Minimum of one year’s experience in providing crisis management services in the following settings: assertive outreach, assertive community treatment, emergency department or other service providing 24-hours-a-day, 7-days-a-week, response in emergent or urgent situations; and 20 hours of training in appropriate crisis intervention strategies within the first 90 days of employment. </li>
</ul>
<ul>
<li>Must meet Qualified Professional status as defined in 10A NCAC 27G .0104, with documented competencies in crisis intervention and population-specific needs.</li>
<li>Experience with co-occurring mental health and substance use disorders, preferred.</li>
<li>Training in peer support or trauma-informed care, preferred.</li>
</ul>

Required Skills/Abilities
<ul>
<li>Proficiency in crisis de-escalation, case management, and community resource navigation; knowledge of NC-SNAP and ASAM Criteria; ability to work in dynamic, community-based settings.</li>
<li>Must maintain strict confidentiality</li>
</ul>
<ul>
<li>Must possess effective communication/documentation skills</li>
<li>Must have a positive attitude and view the person receiving services as a priority</li>
<li>High level of professionalism </li>
<li>Excellent written and oral communication skills</li>
<li>Excellent customer service and phone skills required</li>
<li>Use of basic office equipment and computer; keyboarding skills</li>
<li>Ability to work independently and as part of a team</li>
<li>Flexibility in responding and adjusting to change</li>
<li>Ability to prioritize and manage time</li>
<li>Advocacy and negotiation skills</li>
<li>Ability to demonstrate commitment, competence, people skills, and adaptability</li>
<li>Must meet 10A NCAC 27G.0104</li>
</ul>
Certificates, Licenses, Registrations
<ul>
<li>Valid NC driver’s license, reliable transportation, and personal vehicle insurance coverage.</li>
<li>Current license or certification must be maintained if applicable. </li>
<li>CADC preferred </li>
</ul>

Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The work is performed primarily in the client’s home and in the community and may involve exposure to cigarette smoke, domestic animals/pets, household pests, uncomfortable heating/cooling, and other issues related to the domestic location in which service is delivered.

Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel objects, tools, or controls; talk and hear; and taste and smell. The employee frequently is required to reach with hands and arms and stoop, kneel, crouch, or crawl. The employee is occasionally required to sit and climb or balance. The employee must be able to lift and/or move up to 20 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Must be able to drive and operate a personal vehicle safely and adhere to all applicable state and traffic laws.

Crisis Counselor (QP)

<h3>Job Description</h3>
Job DescriptionAbout MHA 
MHA – Mental Health Association is a nonprofit organization dedicated to helping people live their best life. We provide a wide range of services across Western Massachusetts, including outpatient therapy, substance use recovery, supports for individuals with developmental disabilities or brain injuries, and residential and housing programs. MHA serves individuals impacted by mental illness, substance use, developmental disabilities, brain injuries, and homelessness. Our mission is rooted in inclusion, dignity, and empowering people to lead fulfilling, independent lives.
About New Ways Services – (ABI Division)
New Way is MHA’s residential and community-based program for individuals living with acquired brain injuries (ABI) due to trauma, stroke, or serious illness. These life changes can bring physical, emotional, and cognitive challenges, and New Way provides the support needed to navigate them. Through personalized care, skill-building, and meaningful daily routines, individuals are supported in gaining independence, reconnecting with others, and living fully in the community. Our homes are safe, accessible, and integrated into typical neighborhoods, offering 24/7 support along with nursing, clinical, and therapeutic services.
_______________________________________________________________________________________________
Position Summary
As a Residential Support Specialist, you will provide a supportive and safe environment in a community residential setting that fosters growth, independence, and community engagement for individuals who have experienced a brain injury resulting in physical limitations, mental health, and/or cognitive challenges. Your role requires professionalism and collaboration with team members in alignment with MHA’s Core Values—Respect, Integrity, and Compassion—while adhering to organizational policies, program funding guidelines, and applicable regulatory standards.
Pay Rate: $20 an hour
Open Shift: Tuesday &amp; Thursday 11pm-9am (20h)
Key Responsibilities
<ul>
<li>Engage with participants in a respectful and empowering manner to promote self-esteem, independence, and personal growth.</li>
<li>Assist participants with daily living tasks such as personal care, meal preparation, shopping, and household maintenance.</li>
<li>Support participants in accessing community resources, including transportation, education, social activities, and healthcare services.</li>
<li>Teach and encourage self-advocacy skills while serving as a liaison with families, providers, and external parties.</li>
<li>Provide financial support through budgeting, money management, and accurate documentation of expenditures.</li>
<li>Monitor participant health and well-being, assist with medication administration, schedule appointments, and respond to emergencies.</li>
<li>Maintain accurate, timely documentation including logs, data records, incident reports, and use of agency systems.</li>
<li>Promote safety by identifying and addressing hazards, assisting with emergency drills, and following agency safety procedures.</li>
<li>Demonstrate flexibility in scheduling, provide shift coverage as needed, and actively participate in team collaboration.</li>
<li>Attend all required training, maintain certifications, and uphold professionalism to support program quality and standards.</li>
</ul>
Equal Opportunity Statement
The Mental Health Association is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Requirements
<ul>
<li>Valid driver’s license, sufficient automobile insurance, an acceptable driving record, and access to a reliable vehicle during working hours.</li>
<li>Adaptability to participants' changing needs.</li>
<li>Patience, compassion, and strong interpersonal skills.</li>
<li>Ability to pass and maintain certifications in medication administration (MAP), CPR, and First Aid.</li>
<li>Must be at least 18 years old.</li>
<li>High school diploma or GED required; college degree in human services or a related field preferred.</li>
<li>Minimum of six months of relevant experience; experience with individuals with brain injuries, mental health challenges, or developmental disabilities is preferred.</li>
</ul>

3rd Shift Direct Care

<h3>Job Description</h3>
Job Description
BelovED Community Charter School, the largest charter school in Jersey City, serves more than 1,600 scholars across multiple academies and is preparing for significant growth, including a newly constructed campus and an additional location opening in Fall 2028.
We are seeking a seasoned, mission-driven security leader to serve as our Director of School Safety &amp; Security. This role is responsible for building, leading, and continuously improving a comprehensive school safety program that protects scholars, staff, families, and facilities—today and as BelovED expands into the future.
This is a leadership role that blends strategic vision, operational leadership, and strong community partnership.
Key Responsibilities
Leadership &amp; Personnel Management
<ul>
<li>Recruit, train, schedule, supervise, and evaluate all school security personnel</li>
<li>Establish clear post orders, performance expectations, and accountability systems</li>
<li>Ensure appropriate security coverage for daily operations, after-school programming, weekends, and special events</li>
<li>Manage timekeeping, payroll submissions, and personnel documentation </li>
</ul>
School Safety Systems &amp; Operations
<ul>
<li>Develop, implement, and maintain school safety protocols, SOPs, and emergency procedures</li>
<li>Serve as system administrator for all security infrastructure, including:</li>
<ul>
<li>Access control systems</li>
<li>Campus and transportation camera systems</li>
<li>Visitor management and student sign-out systems</li>
<li>Radios, alarms, and key management</li>
<li>Coordinate maintenance, repairs, and vendor support for all security-related systems</li>
</ul>
</ul>
Crisis Response &amp; Compliance
<ul>
<li>Serve as the school’s safety leader and secondary point of contact for law enforcement incidents</li>
<li>Maintain incident logs, documentation, and after-action reviews</li>
<li>Investigate safety-related incidents including theft, vandalism, harassment, and physical altercations</li>
<li>Ensure compliance with NJDOE guidance, MOA requirements with law enforcement, and applicable NJ statutes</li>
<li>Complete annual school safety audits and reviews </li>
</ul>
Strategic Planning &amp; Future Expansion
<ul>
<li>Design and communicate a long-term vision for school safety across multiple campuses</li>
<li>Partner with IT, Facilities, and Operations to plan security infrastructure for new construction</li>
<li>Evaluate and manage external security vendors as needed, including potential 24/7 coverage models</li>
</ul>
Requirements
Required
<ul>
<li>Current NJ SORA License</li>
<li>Valid Driver’s License</li>
<li>8–10+ years of progressive experience in school safety, security, law enforcement, government, corporate security, or loss prevention</li>
<li>Demonstrated experience leading teams and managing complex security operations</li>
<li>Ability to remain calm, decisive, and professional in high-stress situations</li>
<li>Strong written and verbal communication skills </li>
</ul>
Preferred
<ul>
<li>NJ School Safety Specialist Credential</li>
<li>Experience supporting security operations across multiple facilities or campuses</li>
</ul>
Benefits
Salary commensurate with experience
Benefits include health insurance, pension, and paid time off

Director of School Safety & Security

<h3>Job Description</h3>
Job Description
THE ORGANIZATION
The Center for Justice Innovation is a nonprofit organization dedicated to advancing community safety and racial justice. Since 1996, we’ve worked alongside communities, courts, and those most directly affected by the justice system to build stronger, healthier, and more equitable neighborhoods. With a team of over 900 staff and an annual budget of $130 million, the Center carries out its mission through three core strategies:
<ol>
<li>Operating Programs&nbsp;that pilot new ideas and address local challenges;</li>
<li>Conducting original research to evaluate what works—and what doesn’t; and</li>
<li>Providing expert assistance and policy guidance to reformers across the country and beyond.</li>
</ol>
Backed by decades of on-the-ground experience and nationally recognized expertise, we bring innovative, practical, and lasting solutions to justice systems nationwide. Learn more about our work at <a href="http://www.innovatingjustice.org" target="_blank">www.innovatingjustice.org</a>.
THE OPPORTUNITY
Brooklyn Justice Initiatives (BJI), the largest operating project of the Center, seeks to re-engineer the experience of criminal court in Brooklyn, New York, by providing judges and attorneys meaningful alternatives to bail, fines, and jail sentences. Operating out of community-based offices, BJI is a team of social service providers, court-based&nbsp; court liaisons, mental health practitioners, compliance specialists, and others who seek to improve the quality of justice. Supervised Release offers an alternative to jail by providing pretrial supervision, case management, and voluntary social services to people charged with misdemeanor and felony offenses, and in doing so, uses an arrest as a window of opportunity to change the direction of a participant’s life, avoiding the harmful effects of incarceration. Program participants are monitored to ensure their appearance at court dates and mandatory programming, and receive referrals to services like job training, drug treatment, and mental health counseling.
BJI is seeking a Clinical Manager for the borough’s Supervised Release Program (SRP). Reporting to the Director of Practice, Programming and Partnerships, the Clinical Manager will oversee SRP Clinicians who provide intake, assessment, evidence-based group and individual programming to address participant needs and court mandates, and crisis support to participants in need. This position leverages clinical, supervisory, and program management experience to support the SRP Clinicians in the execution of their responsibilities. Specifically, the Clinical Manager will provide SRP Clinicians with supervision and case conferencing in both one-on-one and group formats to ensure program offerings and clinical interventions are carried out thoroughly, ethically, and in alignment with the program model and organizational values. Lastly, the Clinical Manager also plays a key role in overseeing quality assurance systems and internal audits for the clinician team to&nbsp; ensure the teams’ compliance with program requirements, court reporting obligations, and adherence to the program model.&nbsp;&nbsp;
The Clinical Manager will ensure effective cross-team communication and collaboration to prioritize comprehensive and aligned service delivery; proactively identify successes, challenges, and opportunities to strengthen programming; create opportunities for meaningful collaboration, and maximize internal and external resources and expertise through a trauma-informed lens.
Responsibilities include but are not limited to:
<ul>
<li>Provide weekly supervision and bi-weekly group supervision to SRP Clinicians;</li>
<li>Provide clinical support in community offices as needed, including but not limited to speaking with court stakeholders, and coordinating emergency services in response to participant escalations;&nbsp;</li>
<li>Provide coverage for the Clinicians they supervise, as needed;&nbsp;</li>
<li>Review mandatory programming recommendations to determine appropriateness, prior to submission to the court;</li>
<li>Support policy and protocol implementation in collaboration with the Director of Programming &amp; Partnerships, other members of site leadership, and the SRP Court Reform team;</li>
<li>Work closely with the SRP Court Reform Training Specialist, Training Institute, and site Training Liaison to ensure SRP staff are consistently trained as required;</li>
<li>Co-facilitate required clinical trainings, including intake and assessment trainings and de-escalation and crisis intervention training in collaboration with the centralized SRP Court Reform Team;</li>
<li>In collaboration with the Center’s Court Reform team and the SRP clinicians, implement group and individual programming to address participant needs and court mandates;&nbsp;</li>
<li>Responsible for quality assurance, monitoring team’s compliance with program requirements, best practices, and court reporting obligations;</li>
<li>Responsible for consistent and effective cross-team communication and collaboration to proactively identify successes, challenges, and opportunities to strengthen programming, create opportunities for meaningful collaboration, and maximize internal and external resources and expertise;</li>
<li>Support the recruitment and hiring of and onboarding and training for new clinical team members;&nbsp;</li>
<li>Ensure regular and equitable access to program-related external professional development and training opportunities for all staff;</li>
<li>Participate in regular staff trainings to develop program expertise and related skill sets, including required refresher and management trainings; and</li>
<li>Additional relevant tasks, as necessary.&nbsp;</li>
</ul>
Qualifications:
<ul>
<li>LMSW or MHC required; LCSW preferred;</li>
<li>4 years direct practice (e.g. therapeutic or case management) and 2 years of supervisory experience required;</li>
<li>Group work development and facilitation experience strongly preferred;&nbsp;</li>
<li>Experience in pretrial or criminal legal system strongly preferred;</li>
<li>Experience supporting people with specialized needs such as substance abuse treatment, mental health services, co-occurring disorders, intimate partner violence, or adolescent development strongly preferred;&nbsp;</li>
<li>Therapeutic intervention training and experience preferred, including but not limited to crisis intervention or de-escalation management;&nbsp;</li>
<li>Comprehensive knowledge and experience with local social service providers required;&nbsp;</li>
<li>Must be detail-oriented with strong organizational and time management skills;&nbsp;</li>
<li>Experience using trauma-informed and strength-based approaches strongly preferred;&nbsp;</li>
<li>Training and experience with Motivational Interviewing and Cognitive Behavioral Therapy strongly preferred;&nbsp;</li>
<li>Must be able to work effectively independently and as part of a highly interdependent, multi-disciplinary team within a fast-paced and dynamic work environment;&nbsp;</li>
<li>Professional demeanor and ability to work collaboratively and effectively with a variety of program stakeholders, including judges, prosecutors, defense attorneys, court staff, and site partner agencies required; and&nbsp;</li>
<li>Bilingual (English-Spanish) strongly preferred.</li>
</ul>
Position Type: Full-time in-person work required; weekend and evening hours required, as needed.
Position Location: Brooklyn, NY
Compensation:&nbsp;The compensation range for this position is&nbsp;$78,000 - $92,500 and is commensurate with experience.&nbsp;
Benefits: The Center for Justice Innovation offers an excellent benefits package including comprehensive healthcare with a national network, free basic&nbsp;dental coverage, vision insurance, short-term and long-term disability, life insurance, and flexible spending accounts including commuter FSA. We prioritize mental health care for our staff and offer services like Talkspace and Ginger through our healthcare plans. We offer a 403(b) retirement plan with a two-to-one employer contribution up to 5%.
The Center for Justice Innovation is an equal opportunity employer committed to fostering an inclusive and diverse workplace. We do not discriminate based on race, color, religion, gender identity, gender expression, pregnancy, national origin, age, military service eligibility, veteran status, sexual orientation, marital status, disability, or any other category protected by law. We strongly encourage and welcome applications from women, people of color, members of the LGBTQ+ community, and individuals with prior contact with the criminal justice system. Our goal is to create a supportive and respectful environment where everyone, regardless of background or identity, feels valued and included.
At this time, the Center is unable to sponsor or take over sponsorship of an employment visa. All applicants must be legally authorized to work in the United States at the time of application and throughout the duration of employment.
Candidates are expected to provide accurate and truthful information throughout the hiring process. Any misrepresentation, falsification, or omission of material facts may result in disqualification from consideration, withdrawal of an offer, or termination of employment, regardless of when discovered.
In compliance with federal law, all hires must verify their identity and eligibility to work in the United States and complete the required employment verification form upon hire. Please refer to the job posting for relevant contact information. If contact details are not provided, we kindly ask that you refrain from inquiries via phone or email, as only shortlisted candidates will be contacted.
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Clinical Manager, Supervised Release Program

<h3>Job Description</h3>
Job Description
Company Overview:
Upward Health is an in-home, multidisciplinary medical group providing 24/7 whole-person care. Our clinical team treats physical, behavioral, and social health needs when and where a patient needs help. Everyone on our team from our doctors, nurses, and Care Specialists to our HR, Technology, and Business Services staff are driven by a desire to improve the lives of our patients. We are able to treat a wide range of needs – everything from addressing poorly controlled blood sugar to combatting anxiety to accessing medically tailored meals – because we know that health requires care for the whole person. It's no wonder 98% of patients report being fully satisfied with Upward Health!
Job Title &amp; Role Description:
The Care Specialist is a key member of the team responsible for delivering chronic care management to high-complexity patients. The Care Specialist primarily works in patients' homes and communities (90% of the time) and engages in virtual care (10% of the time). This role involves direct outreach to patients, guiding them through the enrollment process, facilitating virtual appointments with providers, and ensuring that patients adhere to care plans. By building relationships, coordinating care, and providing education, the Care Specialist plays a critical role in promoting health, preventing unnecessary hospitalizations, and improving patient outcomes.
Skills Required:
<ul>
<li>Minimum of 2 years of relevant work experience (e.g., Community Health Worker, Peer Support Specialist, Medical Assistant, etc.).</li>
<li>High school diploma or GED required.</li>
<li>A valid driver's license, auto liability insurance, and reliable transportation to travel within the assigned territory.</li>
<li>Experience in chronic care management or working with chronically ill/elderly patients.</li>
<li>Technologically proficient with basic computer skills (typing, using EMR systems).</li>
<li>Experience with motivational interviewing, trauma-informed care, and care coordination.</li>
<li>Strong interpersonal communication skills with the ability to engage patients and team members effectively.</li>
<li>Ability to prioritize tasks, manage schedules, and work independently in an unstructured environment.</li>
<li>Multi-lingual skills are a plus but not required.</li>
<li>Prior home care experience is beneficial.</li>
</ul>
Key Behaviors:
Adaptability &amp; Resilience: 
<ul>
<li>Ability to thrive in unstructured environments and pivot as needed to meet patient needs. Demonstrates perseverance in challenging situations.</li>
</ul>
Self-Starter &amp; Motivation: 
<ul>
<li>Proactively takes initiative in managing patient care and outreach. Willingness to learn and adapt to new processes and systems.</li>
</ul>
Empathy &amp; Compassion: 
<ul>
<li>Ability to work with individuals from diverse backgrounds and understand their complex needs. Skilled in building rapport through motivational interviewing and other patient-centered communication techniques.</li>
</ul>
Accountability &amp; Integrity: 
<ul>
<li>Demonstrates personal responsibility and takes ownership of tasks, ensuring accuracy and timeliness in all activities.</li>
</ul>
Cultural Competence: 
<ul>
<li>Awareness of community dynamics and diversity, ensuring culturally sensitive and inclusive care.</li>
</ul>
Team Collaboration: 
<ul>
<li>Works collaboratively with interdisciplinary teams to meet patient and organizational goals.</li>
</ul>
Problem-Solving &amp; Critical Thinking: 
<ul>
<li>Strong critical thinking skills to assess patient needs, analyze data, and develop appropriate care strategies.</li>
</ul>
Communication Skills: 
<ul>
<li>Excellent verbal and written communication, capable of explaining complex medical information to patients in a clear and supportive manner.</li>
</ul>
Competencies:
Care Coordination: 
<ul>
<li>Ability to engage patients in a comprehensive care plan, facilitating communication between patients, providers, and family members to ensure timely, effective care.</li>
</ul>
Health Education: 
<ul>
<li>Effectively educates patients about their medical conditions, care plans, and available resources, ensuring that patients can make informed decisions.</li>
</ul>
Patient Engagement: 
<ul>
<li>Uses various strategies, including phone calls, home visits, and community outreach, to engage patients and ensure continuous participation in their care.</li>
</ul>
Time Management &amp; Organization: 
<ul>
<li>Demonstrates strong organizational skills by managing patient caseloads, schedules, and documentation efficiently.</li>
</ul>
Technology Proficiency: 
<ul>
<li>Skilled in using electronic health records (EMR) systems and other digital tools to document patient information and communicate within the team.</li>
</ul>
Motivational Interviewing &amp; Patient-Centered Care: 
<ul>
<li>Uses motivational interviewing techniques to build rapport and empower patients to take ownership of their health decisions.</li>
</ul>
Data Management: 
<ul>
<li>Ensures accurate and timely documentation of patient data, ensuring continuity of care and compliance with organizational standards.</li>
</ul>
Outcome-Oriented Approach: 
<ul>
<li>Focuses on achieving key health outcomes, such as improved care adherence, reduction in emergency room visits, and enhanced self-management.</li>
</ul>
Upward Health is proud to be an equal opportunity employer. We are committed to attracting, retaining, and maximizing the performance of a diverse and inclusive workforce. This job description is a general outline of duties performed and is not to be misconstrued as encompassing all duties performed within the position. 
Upward Health Benefits
Upward Health Core Values
Upward Health YouTube Channel

Care Specialist

<h3>Job Description</h3>
Job Description
About Mass Audubon Mass Audubon is the largest nature-based conservation organization in New England. Founded in 1896 by two women who fought for the protection of birds, Mass Audubon carries on their legacy by focusing on the greatest challenges facing the environment today: the loss of biodiversity, inequitable access to nature, and climate change. With the help of our 160,000 members and supporters, we protect wildlife, conserve and restore resilient land, advocate for impactful environmental policies, offer nationally recognized education programs for adults and children, and provide endless opportunities to experience the outdoors at our wildlife sanctuaries. Explore, find inspiration, and take action at massaudubon.org. 
About Mass Audubon Camps Imagine a place where children can develop their interest in the outdoors, play together, and gain comfort and confidence in the natural world. That place is Mass Audubon's summer camp programs. Each day, campers explore and learn in nature, meet new friends, play games, and have fun! Do you want to share your love of nature and build community? Consider joining our camp staff!
About This Position Broadmoor Nature Camp is seeking individuals to foster experiential nature-based learning for campers. We aim to promote positive youth development, stewardship for the environment, and a respectful and inclusive safe space for all our campers. 
The Behavior Specialist is a caring, positive professional who provides social, emotional and behavioral support, services, and solutions to all campers and staff. They spend each day walking around our site, engaging with camp groups, and checking in on campers. They communicate via a two-way radio, respond to calls on the spot, and maintain contact with campers’ families.
Duties &amp; Responsibilities
<ul>
<li>Partner with the camp administrative team to support the health and well-being of all campers and staff</li>
<li>Assist the Camp Director Team and Health Care staff, if applicable, to identify and communicate with caregivers whose campers may need support during their camp sessions, review relevant documents (IEPs, family communications), and maintain contact with families throughout their session</li>
<li>Train, brief, and assist counselors with techniques for working with campers’ behavioral, mental, social, and emotional needs, including campers with special needs (autism, ADHD, non-verbal, sensory integration, etc.)</li>
<li>Administer direct care to staff and campers in accordance with your skillset, the camp’s health care manual, and treatment procedures</li>
<li>Respond to radio calls and check in with camp groups before, during, and after the camp day</li>
<li>Maintain detailed notes of conversations with caregivers, campers, and staff and follow up on needs</li>
<li>Maintain constant supervision of campers under their care</li>
<li>Act a substitute leader to ensure staff to camper ratios are maintained</li>
<li>Assist with other tasks as needed</li>
</ul>
Qualifications At Mass Audubon, our highest priority is finding the best candidate for the job. Research has shown that people of color and women are less likely to apply for jobs if they don’t believe they meet every one of the qualifications described in a job description. We encourage you to apply, even if you don't believe you meet every one of our described qualifications or have a less traditional background.
Required qualifications as per Massachusetts Department of Public Health (MA DPH) regulations, American Camp Association standards and Mass Audubon Policy:
<ul>
<li>Must be at least 21 years of age</li>
<li>Bachelor’s degree or higher in counseling, therapy, or related field preferred </li>
<li>Documented experience working with children and/or youth with special needs</li>
<li>Provide documented proof of immunity or vaccination record as mandated by MA DPH; complete camp health form and waiver</li>
<li>Ability to physically respond to situations requiring First Aid and assist campers in the event of an emergency (fire, evacuation, illness, or injury)</li>
<li>Willing to be outdoors for several hours per day in most weather conditions</li>
<li>Ability to physically access sanctuary terrain and trails easily by foot</li>
<li>Ability to effectively interact with others, especially children, in camp’s youth-centered environment</li>
<li>Ability to adapt to changes in schedule and work assignment</li>
</ul>
Work Schedule This position starts May 26th, 2026. Camp staff training will be held from June 10th through June 19th, 2026. Camp runs from June 22nd through August 14th, 2026. Hours for this position are Monday through Friday, 8:00 AM – 4:00 PM. 
Compensation and Benefits This position’s pay range is $21.50 - $24.00 per hour; actual pay will be determined based on experience level, qualifications relative to position requirements, and location of the position. This is not a benefits eligible position.
Perks of Working at Mass Audubon
<ul>
<li>Free First Aid/CPR training offered in June</li>
<li>“Pro- Deal” discounts on outdoor clothing, equipment and more at Mass Audubon’s shops</li>
<li>Network and collaboration with staff from multiple Mass Audubon departments, including Conservation Science and Education</li>
<li>Hands-on training in natural history, group leadership, and behavior management (as applicable)</li>
</ul>
Training Requirements All Mass Audubon Camp Staff undergo mandatory training prior to interacting with campers. Training includes: Natural History, Lesson Planning, Behavior Management, Games, and more. 
Other Requirements Employees must successfully complete a CORI and SORI Background Check and a Motor Vehicle Record (if applicable) is required.
Mass Audubon’s Commitment to Diversity, Equity, Inclusion, &amp; Justice Mass Audubon embraces diversity and equal opportunity in a serious way. We are dedicated to forming a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be. People of color are strongly encouraged to apply.
Mass Audubon’s mission is to “protect the nature of Massachusetts for people and for wildlife” by building a strong coalition of employees, volunteers, and community members. We recognize that the environmental movement and field of conservation have been affected by societal systems that have limited opportunity and access for many people. As a result, Mass Audubon is committed to creating an inclusive environment for all employees and applicants. We are engaged in an ongoing process of organizational assessment and change, designed to remove barriers and create a workplace where all forms of diversity are recognized and valued.
Equal Employment Opportunity Statement Mass Audubon is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and applicants. Mass Audubon prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Behavior Specialist

<h3>Job Description</h3>
Job Description
**Pay is dependent upon qualifications**
 
JOB SUMMARY
The Civil Case Management Specialist is responsible for the full lifecycle management of civil matters filed in the Superior and State Courts, from initial filing to final disposition and archival. The role requires advanced knowledge of Georgia civil procedure, Uniform Superior Court Rules, statutory filing requirements, electronic case management systems, mandated e-filing processes, case type identification, docketing practices, protective order registry compliance, and the custodial duties imposed on Clerks under O.C.G.A. This position ensures accurate, timely, and lawful processing of all civil actions, supports judges and court staff, communicates with attorneys and self-represented litigants, and maintains the official civil court record.
 
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES 
Civil Case Intake &amp; Classification
<ul>
<li>Review and accept civil filings in accordance with USCR 36.10, OCGA 9-11-3, and mandatory e-filing requirements (OCGA 15-6-11).</li>
<li>Verify proper filing fees, indigency affidavits, service fees, and required civil case initiation forms.</li>
<li>Correctly classify each filing under required case types (General Civil and Domestic Relations) per Uniform Rules and Judicial Council caseload definitions.</li>
<li>Assign case numbers according to USCR 36.9, ensuring proper identification by year, case type, and sequence.</li>
<li>Issue summonses and prepare Sheriff’s Entry of Service when required.</li>
</ul>
2. Docketing &amp; Case Data Management
<ul>
<li>Docket and index all pleadings, motions, orders, subpoenas, discovery, and supplemental filings as required by OCGA 15-6-61.</li>
<li>Maintain the civil docket so that each action includes all required information (parties, filings, orders, minute references, case events).</li>
<li>Ensure accurate, timely e-docketing and imaging in coordination with the court’s case management vendor and e-filing portal vendor.</li>
<li>Update attorney-of-record information, addresses, pro se indicators, and service status.</li>
</ul>
3. Fee Processing &amp; Financial Compliance
<ul>
<li>Calculate, collect, and receipt civil filing fees pursuant to OCGA 15-6-77, including exemptions, post-judgment fees, law library fees, ADR fees, and Sheriff’s service fees.</li>
<li>Process fees for transfers, late answers, garnishments, and petitions for review.</li>
<li>Maintain financial accountability as required under OCGA 15-6-83.</li>
</ul>
4. Service of Process &amp; Returns
<ul>
<li>Process and route service packets to the Sheriff or private process servers as selected by filer.</li>
<li>File and docket Sheriff’s Entry of Service or private service affidavits in compliance with USCR 36.11 and OCGA 9-11-4.</li>
<li>Monitor deadlines for answers and defaults.</li>
</ul>
5. Case Monitoring, Calendaring &amp; Case Flow Management
<ul>
<li>Support calendar clerks and judges by tracking case readiness under USCR 8, preparing trial calendars, motion calendars, ready lists, and peremptory calendars.</li>
<li>Monitor deadlines, including answer periods, discovery periods, default periods, and civil disposition requirements.</li>
<li>Ensure cases are placed on the proper calendars in accordance with judge assignments and local rules.</li>
</ul>
6. Dispositions, Judgments &amp; Closeout
<ul>
<li>Review and file final orders, judgments, dismissals, settlements, and decrees in compliance with OCGA 9-11-58.</li>
<li>Confirm filing of the civil case disposition form before closing the case.</li>
<li>Record final orders in minutes or digital formats under OCGA 15-6-62, and ensure proper archival.</li>
<li>Prepare and issue writs of fieri facias (FiFas), amendments, alias FiFas, and releases per OCGA 9-13-1 et seq.</li>
</ul>
7. Protective Orders (TPOs &amp; Family Violence Registry)
<ul>
<li>Process emergency and ex parte TPO petitions, assign hearings, and coordinate immediate judge review as required by OCGA 19-13-3.</li>
<li>Issue summonses, route orders to the Sheriff, and provide stamped copies to petitioners.</li>
<li>Scan, index, and electronically transmit orders to the Georgia Protective Order Registry (SB 57) within statutory deadlines (24 hours).</li>
<li>Maintain the confidentiality and security of all protective order files.</li>
</ul>
8. Garnishments
<ul>
<li>Process affidavits of garnishment, summonses, and associated filings under OCGA Title 18, Chapter 4.</li>
<li>Track garnishee answer deadlines and default periods (15- and 45-day rules).</li>
<li>Maintain disbursement restrictions and ensure statutory waiting periods before releasing funds.</li>
<li>Issue releases of garnishment when authorized.</li>
</ul>
9. Transfers
<ul>
<li>Process outgoing and incoming transfers of civil cases to and from other courts (Magistrate, State, Probate, Juvenile, and other counties) per USCR 19.1 and OCGA 9-10-52.</li>
<li>Prepare transfer cost bills, index files, certify completeness, and ensure proper closeout and re-docketing.</li>
</ul>
10. Appeals &amp; Petitions for Review
<ul>
<li>Process appeals to the Georgia Court of Appeals and Supreme Court, including transcript certification and fee collection (OCGA 15-6-80).</li>
<li>Process Petitions for Review under the Georgia Appellate Practice Act (HB 916), ensuring venue requirements, filing deadlines, service obligations, and records transmission compliance.</li>
</ul>
11. Vital Records Reporting (Divorce Reports)
<ul>
<li>Prepare and transmit monthly divorce, annulment, and dissolution reports to Georgia Vital Records under OCGA 31-10-22.</li>
</ul>
12. Records Custodianship &amp; Archival Duties
<ul>
<li>Maintain digital and physical storage of the official civil record, including mandatory backup requirements under OCGA 15-6-62.1.</li>
<li>Ensure preservation of minutes, pleadings, orders, and indexes.</li>
<li>Follow Judicial Branch retention schedules and manage authorized destruction of obsolete records under OCGA 15-6-73.</li>
</ul>
13. Customer Service &amp; Public Interaction
<ul>
<li>Provide accurate procedural information to attorneys, self-represented litigants, agencies, and the public without giving legal advice.</li>
<li>Assist users with e-filing, public access terminals, and record requests.</li>
<li>Issue certified copies of civil records, decrees, FiFas, orders, and transcripts.</li>
</ul>
Regular and predictable attendance is required.
Performs all related work as assigned and/or required.
MINIMUM QUALIFICATIONS REQUIRED
Education and Experience:
Minimum Qualifications
<ul>
<li>High school diploma or equivalent required; associate’s or bachelor’s degree in legal studies, criminal justice, or public administration preferred.</li>
<li>Two (2) years of experience in a Clerk’s Office, law office, or court setting, preferably with civil filings.</li>
<li>Knowledge of Georgia civil procedure, OCGA Titles 9, 15, 18, and 19, and Uniform Superior/State Court Rules.</li>
<li>Proficiency with case management systems (e.g., Odyssey or ICON) and Georgia e-filing platforms (e.g., PeachCourt or eFileGeorgia).</li>
<li>Strong organizational skills, accuracy, and attention to statutory detail.</li>
<li>Familiarity with appellate processing, petitions for review, or transfer procedures.</li>
</ul>
Work Environment
<ul>
<li>Fast-paced office environment requiring frequent public interaction.</li>
<li>Extended periods of sitting, standing, data entry, and lifting files up to 20 lbs.</li>
<li>Strict compliance with confidentiality and statutory record-keeping obligations.</li>
</ul>
Knowledge, skills, and abilities:
<ul>
<li>Knowledge of the court system is a requirement for this position.</li>
<li>Knowledge of state laws, local orders, and department policies and procedures.</li>
<li>Knowledge of court case management practices and procedures.</li>
<li>Knowledge of modern office practices, procedures, and equipment.</li>
<li>Knowledge of computerized systems for maintaining various records. </li>
<li>Skill in maintaining accurate court records.</li>
<li>Skill in decision making.</li>
<li>Skill in performing basic mathematical calculations.</li>
<li>Skill in utilizing a computer, calculator, copier, and facsimile machine. </li>
<li>Skill in interpersonal relations.</li>
<li>Skill in oral and written communication.</li>
<li>Ability to understand and carry out oral and written instructions.</li>
<li>Ability to establish and maintain effective working relationships with co-workers and other circuit/county employees.</li>
<li>Must be proficient in typing.</li>
<li>Ability to operate the ICON/CMS360 Case Management System.</li>
<li>Proficient with Microsoft Office Suite.</li>
<li>Ability to make decisions in a fast-paced court environment.</li>
<li>Ability to interact with the public, attorneys, and judicial staff.</li>
<li>Flexibility with working hours as Court may run past the standard business hours.</li>
</ul>
Ability to deal tactfully and courteously with other employees and departments.
Ability to communicate clearly and effectively, both orally and in writing.
ADA MINIMUM REQUIREMENTS
 
Physical Ability: 
Essential functions of this position continuously require the ability to remain in a stationary position (sitting or standing);operate a computer and other office machinery, such as a calculator, copier, and printer. Incumbents must continuously be able to think analytically; handle stress and emotion, concentrate on tasks, remember names and other details; examine and observe details; make decisions, and adjust to change. Incumbents must also continuously direct others; meet deadlines; stay organized; use math/calculations and use a keyboard/type.
Essential Functions frequently require the ability to move about inside the office; and move/transport items up to 10lbs.

Essential functions occasionally require the ability to bend body downward and forward by bending spine and legs, and twisting at the waist, hips or knees; reach overhead; push or pull; and repetitively use hands/arms/legs. Incumbents in this position are occasionally required to be on-call and work irregular hours. 
Sensory Requirements: 
Essential functions regularly require the ability to use effective verbal and written communication; and use of hand/eye coordination and fine manipulation to use equipment.

Environmental Factors: 
Essential functions of this position continuously require the ability to either work with others or work alone. 
This class specification should not be interpreted as all-inclusive, as it is intended to identify the major respon­sibilities and requirements of this job. The incumbents may be requested to perform job-related responsibilities and tasks other than those stated in this specifica­tion.

Civil Case Management Specialist - Clerk of C

<h3>Job Description</h3>
Job DescriptionMedical Billing Supervisor Newark, Delaware Overview: A busy medical practice is seeking an experienced lead Medical Billing Specialist to join their team in Newark, Delaware. The Medical Billing Specialist will be responsible for reconciling discrepancies and collecting on delinquent accounts. Candidates are expected to present a positive image, supporting staff members and patients at all times. NextGen experience is strongly preferred. Responsibilities: - Review patient's past due statements, research, and reconcile outstanding items - Overseeing medical billing team - Maintain account receivable reports - Collection of pre-surgical fees - Maintain the account s receivable within company goals - Ability to communicate with employers, insurance companies, attorney offices and patients regarding delinquent accounts - Review EOB"s - Verify patients insurance - Independently compose correspondence - Send letter of protection when PIP is exhausted - Computer documentation on status of claim - Provides financial counseling to patients and their families regarding charges for health care services and assist financially responsible person in arranging payment schedules - Ability to interface with support departments and articulate issues and concerns - Processing mail - Interact with a variety of personalities and situations that require tact, judgment, poise and professionalism - Maintaining patient confidentiality - Organizational responsibilities: promoting patient rights; responding appropriately to emergency situations; sharing problems relating to patients or staff with immediate supervisor in a timely manner Qualifications: - Experience with NextGen software strongly preferred - Previous management/supervisory experience in healthcare collections/billing environment - Strong knowledge of medical terminology, CPT, and ICD-10 coding - Strong knowledge of insurance processes, EOBs, and claim submission requirements - Experience handling workers' compensation claims strongly preferred - Understanding and reacting to developing trends in healthcare reimbursements - Excellent attention to detail, organization, communication, and computer skills - Ability to maintain good working relationships with all co-workers, patients and general public ** Interested Candidates: send your resumes to Alixandra Newton ** ** <a href="mailto:anewton@synerfac.com" target="_blank">anewton@synerfac.com</a> / (302)324.9400 ** #ZRNC

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