<h3>Job Description</h3>
Job DescriptionHotel HousekeeperResidence Inn by Marriott, Hamilton, NJ Summary of Position As a Housekeeper you will - 
<ul>
<li>Provide professional and courteous service at all times</li>
<li>Clean and maintain all public areas, guest rooms, storage areas, and administrative areas</li>
<li>Run supplies and service items to guestrooms as requested</li>
<li>Polish metalwork and furniture</li>
<li>Collect linens for laundering and receives and stores linen supplies in appropriate locations</li>
<li>Refurnish areas with supplies as required</li>
<li>Perform other duties as assigned</li>
</ul>
 Benefits
<ul>
<li>Advancement Opportunities - We promote from within!</li>
<li>Medical for FT Associates</li>
<li>401(k)</li>
<li>Paid vacation time</li>
<li>Tuition reimbursement</li>
<li>Flexible schedules</li>
<li>Teammate Assistance Fund</li>
<li>Stability</li>
<li>Competitive Wages</li>
<li>Fun, Energetic Work Environment</li>
<li>...And Our AMAZING Briad Hotels Culture!!</li>
</ul>
 Keys to Success
<ul>
<li>Must be able to work various shifts per week</li>
<li>Must be detail-oriented</li>
<li>In addition to general office equipment, you will regularly operate Briad systems and software</li>
<li>Ability to communicate effectively and courteously in person</li>
<li>May occasionally require lifting luggage up to 50 pounds</li>
</ul>
 About us. The Briad Group® is rapidly expanding to serve many hospitality needs. Our robust portfolio consists of Wendy's franchise locations, Marriott and Hilton brand hotels, unique rooftop lounges atop our most innovative hotels, and an outdoor lifestyle shopping center. Our mission. Create positive lifelong emotional connections with our teammates and our guests. Our formula for success includes building strong leadership teams. The Briad Group® takes pride in training, developing and promoting what it considers the hospitality industry's most talented employees. Apply today to become a part of the Briad Hotels Family!! We Are An Equal Opportunity Employer - All applicants will receive consideration without discrimination based on sex, marital status, race, color, age, creed, national origin, sexual orientation, military reserve membership, ancestry, religion, height, weight, use of a guide or support animal because of blindness, deafness or physical handicap or the presence of disabilities.

Housekeeper - Residence Inn by Marriott Hamilton

<h3>Job Description</h3>
Job Description
Join our amazing team at one of our Award-Winning Hotels in Bloomington, MN. We are seeking an General Manager for our TownePlace Suites located across from the Mall of America. This position currently starts between $70,000-$80,000. 
COMPANY OVERVIEW Terratron, Inc. offers a competitive benefit package to all full-time associates that includes:
<ul>
<li>Quarterly bonus program</li>
<li>Stock sharing</li>
<li>Medical, Vision, Dental, and Life insurance</li>
<li>Company-funded Short Term Disability insurance</li>
<li>401(k) with employer matching</li>
<li>Paid time off</li>
<li>50% discount at all Terratron food and beverage outlets</li>
<li>Hotel discounts worldwide and more!</li>
<li>Now offering DailyPay! Ask your Recruiter for more details</li>
</ul>
 JOB SUMMARY The General Manager is the primary business leader and brand activator for their property. Responsible for all aspects of the operation. including Guest Service Satisfaction, Room Revenue, and Food &amp; Beverage. The General Manager is key leader of our service culture, executing the brand service strategy, and supporting brand initiatives with the objective of exceeding guest expectations. This person is the point of connectivity from the hotel to the broader community and is actively involved with the sales process. 
CORE REQUIREMENTS
Value Your Team
<ul>
<li>Invest in your team success and development</li>
<li>Provide an environment where your associates know they are valued and respected</li>
<li>Make it known that your door is always open and available for your team</li>
<li>Ensure all departments have what they need from processes to teamwork</li>
</ul>
Make Sure Everything's Running Smoothly
<ul>
<li>Financial and business results need to be consistent and effect</li>
<li>Ensure property compliance with legal, safety, operations, service, brand standards and labor</li>
<li>Walk the property daily to ensure everything is being done to exceed guest expectations</li>
</ul>
Champion Your Brand
<ul>
<li>Give the brand a voice - maintain the presence of your brand in the community</li>
<li>Be passionate about your brand</li>
<li>Demonstrate an exceptional work ethic and service delivery</li>
<li>Be a change leader and change facilitator while encouraging others to do the same</li>
</ul>
Own the Business Strategy
<ul>
<li>Actively monitor the competition and adjust dynamically to be ahead of the game</li>
<li>Explore new business opportunities keeping innovation and uniqueness in mind</li>
<li>Progress business in the right direction using data and lessons learned to always be better for your hotel and associates</li>
<li>Raise the bar by promoting ideas for improving the property in service and profitability</li>
</ul>
Build Networks with Guests and the Community
<ul>
<li>Anticipate guest needs in service delivery and figure out what's working and what's not</li>
<li>Execute flawless service that keeps our guests coming back for more</li>
<li>Build key partnerships within the community that align with our brand values</li>
</ul>
Education, Experience and Essential Functions
<ul>
<li>Degree in Hospitality Management or 4+ years' experience hotel operations</li>
<li>Previous General Manager experience preferred</li>
<li>Ability to work flexible hours including weekends, holidays, and late nights</li>
<li>Excellent communication and computer skills</li>
<li>Perform other job-related duties at the request of the Area Director and Owner</li>
</ul>
This job description does not contain a comprehensive list of all activities, duties or responsibilities that are required of the associate. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.

$70K-80K- General Manager- Marriott Hotel

<h3>Job Description</h3>
Job Description
Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Preventative Rooms Maintenance Tech for the Marriott in Fort Collins, Colorado.
Come be a part of Fort Collins, Colorado's PREMIER Full-Service hotel! At Marriott, we never stop searching for inventive ways to serve our customers, provide opportunities for our associates, and grow our business. The company that began as a nine-seat A&amp;W root beer stand in 1927 is recognized today as a top employer and for its superior business operations.
Be Inspired! Be Empowered! Be You!
“With Marriott’s TakeCare culture, associates are always the heart of our business.” – Bill Marriott
Job Purpose:
This position is to maintain, repair and clean areas/equipment and to assist other trade mechanics in their duties to ensure a safe, and well-maintained Hotel
 
ESSENTIAL JOB DUTIES AND RESPONSIBILITIES:
<ul>
<li>Perform highly diversified duties to install and maintain production machines and the facility’s equipment.</li>
<li>Work with all trade mechanics are required to help with repairs and maintenance. </li>
<li>Change filters on all supply air fans and fan coil units requiring the ability to grasp hand tools and adjust and maintain equipment. </li>
<li>Clean and paint all mechanical spaces. Must have the visual ability to identify and match colors for painting color coded steam pipes and identifying color coded electrical wire. and the ability to perform duties in confined spaces and awkward positions. </li>
<li>Clean ceiling diffusers, return air registers and toilet exhausts. Must climb ladder or use a lift, occasionally working at heights above 30 feet. </li>
<li>Perform regular preventative maintenance on hotel guest rooms and public areas. </li>
<li>Provide emergency/unscheduled repairs of production equipment during production and performs scheduled maintenance repairs of production equipment during service. </li>
<li>Perform simple machinist duties and responsibilities </li>
<li>Perform mechanic skills including, but not limited to, mechanical, electrical, pneumatic, hydraulic, troubleshooting and repair of production machines. </li>
<li>Read and interpret equipment manuals and work orders to perform required maintenance and service. </li>
<li>Diagnose problems, replace or repair parts, test and adjust. </li>
<li>Perform regular preventative maintenance on machines, equipment and facilities. </li>
<li>Perform a variety of plumbing maintenance and carpentry functions. </li>
<li>Use a variety of hand and power tools, electric meters and material handling equipment in performing duties.</li>
<li>Detect faulty operations, defective material and report those and any unusual situations to proper supervision. </li>
<li>Comply with safety regulations and maintain clean and orderly work areas.</li>
<li>Clean and wash chilled water and steam coils </li>
<li>Punch tubes and clean cooling towers </li>
<li>Receive deliveries. </li>
<li>Add chemicals to treat water and sewage systems. </li>
<li>Due to the nature of the business the individual may be required to do other duties and special </li>
<li>Projects as assigned by the supervisor, e.g. errands to pick up parts</li>
<li>Other Duties as assigned</li>
</ul>
REQUIRED SKILLS / ABILITIES:
<ul>
<li>Basic knowledge of skilled trade activities in plumbing, carpentry, electrical and mechanical work and painting </li>
<li>Basic mechanical aptitude operation and repair of hotel equipment. </li>
<li>Skill in the use of a variety of skilled trade tools (including both hand and electric tools). </li>
<li>Basic English language communication and mathematical skills to communicate with coworkers, fully comprehend job assignments and perform accurate, simple arithmetic functions.</li>
<li>Basic mathematical skills and considerable skills in the use of a calculator to prepare moderately complex mathematical calculations without error. </li>
<li>Ability to listen effectively and to speak English clearly to communicate with customers and team members and prepare written complex reports. </li>
<li>Must have coordinating skills as pertains to determining time, place and sequence of operations or action. </li>
<li>Ability to analyze information and make effective judgments. </li>
<li>All team members must maintain a neat, clean and well-groomed appearance (specific standards available)</li>
</ul>
PHYSICAL REQUIREMENTS:
<ul>
<li>Ability to move and work throughout the hotel for the duration of shift. </li>
<li>Ability to perform tasks requiring bending, stooping and kneeling. </li>
<li>Ability to push and pull objects or materials weighing up to 100 lbs. </li>
<li>Ability to climb stairs and ladders, working at heights up to approximately 30 feet for extended periods of time, with the ability to extend arms, open overhead. </li>
<li>Must have a good mechanical ability and be willing to learn and take direction from trade mechanics. </li>
<li>Must be able to work in hot, cold and wet conditions and can stoop, kneel, crawl and climb on all types of surfaces. </li>
<li>This position requires the lifting of tools, equipment or materials weighing up to 75 lbs. </li>
<li>Grasping, lifting and holding tools and having good finger dexterity. </li>
<li>While performing the duties of this job, the team member is regularly required to talk and hear. This position is very active and requires standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing all day. The team member must frequently lift and/or move items over 75 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.</li>
<li>OSHA laws require the use of Personal Protective Equipment (PPE) when performing work duties that have the potential of risk to your health or safety. </li>
<li>Normal routine involves no exposure to blood, body fluid or tissue, but exposure or potential for exposure may occur</li>
</ul>
QUALIFICATIONS AND REQUIRMENTS:
<ul>
<li>1 year on the job experience with plumbing, electrical and basic equipment repair </li>
<li>Previous Preventative Maintenance position at a hotel preferred. </li>
<li>Must be able to work, nights, weekends and holidays</li>
</ul>
 
Other:
<ul>
<li>Being passionate about people and service.</li>
<li>Strong communication skills are essential when interacting with guests and employees.</li>
<li>Reading and writing abilities are used often when completing paperwork, logging issues/complaints/requests/ information updates, etc.</li>
<li>Problem-solving, reasoning, motivating, and training abilities are often used.</li>
<li>Have the ability to work a flexible schedule including nights, weekends and/or holidays</li>
</ul>
What we offer: 
<ul>
<li>Salary range $18.00 - 21.00</li>
<li>Same day pay available</li>
<li>Team Driven and Values Based Culture</li>
<li>Medical/Dental/Vision</li>
<li>Vacation &amp; Holiday Pay</li>
<li>Employee Assistance Program</li>
<li>Career Growth Opportunities/ Manager Training Program</li>
<li>Reduced Room Rates throughout the portfolio</li>
<li>Third Party Perks (Movie Tickets, Attractions, Other)</li>
<li>401(k)</li>
<li>Employee assistance program</li>
<li>Employee discount</li>
<li>Flexible schedule</li>
<li>Flexible spending account</li>
<li>Life insurance</li>
<li>Parental leave</li>
<li>Referral program</li>
</ul>

Maintenance Technician- Marriott Fort Collins, Colorado

<h3>Job Description</h3>
Job Description
Are you a problem solver at heart with a passion for keeping things running smoothly? Join Legacy Hospitality as an Engineer/Maintenance team member and be part of a dynamic work environment where your skills are valued and nurtured. As an empathetic and respectful individual, you will play a vital role in ensuring our hotel operates efficiently for our guests.
This position offers a competitive hourly rate, providing you with a stable income while contributing to the successful maintenance of our property. Apply today and be part of a team that prioritizes authenticity and compassion. You will receive great benefits such as Medical, Dental, Vision, Life Insurance, Paid Time Off, and Employee Discounts. Elevate your career with Legacy Hospitality!
Hello, we're Legacy Hospitality 
Where hospitality has heart.
At Legacy, we believe hospitality isn't just a service, it's a feeling. It's where genuine care meets thoughtful attention, creating a welcoming environment for everyone we interact with. This philosophy forms the core of our company culture, where hospitality has heart.
C - Compassionate
A - Authentic
R - Respectful
E - Empathetic
By fostering a culture of hospitality with heart, we create a thriving environment where our team members feel valued and empowered, and our guests feel welcome, cared for, and eager to return.
Your role as a Engineer / Maintenance 
As a new member of our Engineer/Maintenance team, your day-to-day tasks will involve conducting routine maintenance checks, responding to guest requests promptly, and assisting with repairs as needed. You will work closely with the rest of the hotel staff to ensure a seamless guest experience by addressing any maintenance issues in a timely and efficient manner. With your engaging and caring demeanor, you will uphold our high standards of quality and service, contributing to the overall success of our operations. Join us and make a difference every day with your empathetic and respectful approach to maintenance work.
What you need to be successful
To excel in the Engineer/Maintenance position, you will need at least 1 year of general maintenance experience to hit the ground running. Your caring and compassionate nature, coupled with a respectful attitude, will ensure positive interactions with guests and colleagues alike. Being able to maintain the physical aspects of the position, such as lifting heavy objects and working in various weather conditions, is essential to successfully fulfilling your responsibilities. Additionally, familiarity with maintenance software and tools will aid in carrying out your duties effectively, contributing to a well-functioning and harmonious hotel environment.
Join us and showcase your skills in a role that values authenticity and empathy.
Knowledge and skills required for the position are:
<ul>
<li>1 year of general maintenance experience</li>
<li>Must be caring, compassionate and respectful</li>
<li>Must be able to maintain the physical aspects of the position</li>
</ul>
Your next step
Applying for this position is a walk in the park if you feel it's a good fit for you. Best of luck!

Maintenance - Courtyard Marriott Seattle Northgate

<h3>Job Description</h3>
Job Description
 
Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Assistant Housekeeping Manager for the Marriott in Fort Collins, Colorado.
Come be a part of Fort Collins, Colorado's PREMIER Full-Service hotel! At Marriott, we never stop searching for inventive ways to serve our customers, provide opportunities for our associates, and grow our business. The company that began as a nine-seat A&amp;W root beer stand in 1927 is recognized today as a top employer and for its superior business operations.
Be Inspired! Be Empowered! Be You!
“With Marriott’s TakeCare culture, associates are always the heart of our business.” – Bill Marriott
Job Purpose:
Assist the Housekeeping manager in maximizing customer satisfaction by providing neat and clean customer rooms through the supervision, direction, and coordination of the housekeeper/room cleaners. Warm, knowledgeable service and helpful guidance reassure guests they’ve made the right choice to stay with us.
<ul>
<li>Supervises room cleaners in the prompt and efficient housekeeping of customer rooms</li>
<li>Ensures that all rooms have been cleaned by checking room cleaners' worksheets at the end of the day – notifies front desk accordingly</li>
<li>Supervises the completion of short notice requests for room changes</li>
<li>Inspects all check out/stay over rooms after they are made up to ensure they are cleaned to Company standards. </li>
<li>Keeps record of room checkouts/stay overs, submits records to housekeeping every day</li>
<li>Monitors quality of rooms by conducting and documenting inspections of cleaned rooms</li>
<li>Prepares maintenance work orders in regard to replacement or repair of furniture, fixtures, etc.</li>
<li>Ensures completion by following through on orders</li>
<li>Checks the status of rooms on an ongoing basis and notifies room cleaners of any changes </li>
<li>Checks VIP rooms</li>
<li>Checks early morning make-up rooms</li>
<li>Coordinates cleaning of guestrooms for proper prioritization of customer requests; VIP rooms, check[1]out rooms, expected check-out rooms, etc.</li>
<li>Checks floor linen closets daily for cleanliness, adequate supplies and linen</li>
<li>Assures carts are properly stored and vacuum cleaners are emptied at the end of each day </li>
<li>Assists in quarterly inventory of all linen</li>
<li>Ensures safety by assuring that all linen chutes are kept locked at all times</li>
<li>Coordinates housekeeping work with related departments such as front desk, engineering, banquet services and room services</li>
<li>Take every opportunity to amaze the guests</li>
<li>Ensures all guests are being treated in an efficient and courteous manner and that all Company standards are being applied</li>
<li>Responsible for assisting with the training and direction of new department associates</li>
<li>Ensure all Housekeeping quality standards are complied with and that policies and procedures are consistently applied.</li>
<li>Coordinate activities with other hotel departments in order to facilitate increased levels of communication and guest satisfaction.</li>
<li>Assist in the daily maintenance of room inventory status to achieve optimal levels of revenues while maintaining high levels of guest expectations</li>
<li>Ensures timely ordering of products as needed using budgetary guidelines.</li>
<li>Responsible to ensure proper labor budget guidelines are met and scheduling accordingly.</li>
<li>Other duties as assigned.</li>
</ul>
 
 Qualifications and Requirements:
<ul>
<li>Experience with Marriott, Hilton, IHG, Wyndham or Hyatt processes and standards preferred</li>
<li>2 years' experience as a housekeeping supervisor in the hospitality industry.</li>
</ul>
 
This job requires the ability to perform the following:
<ul>
<li>Most work tasks are performed indoors. Temperature is moderate and controlled by hotel environmental systems.</li>
<li>Walking and standing are required for close to 100% of the working day. Length of time of these tasks may vary from day to day and task to task.</li>
<li>Position requires walking and giving direction most of the working day. Length of time of these tasks may vary from day to day and task to task.</li>
<li>Must be able to exert well-paced ability to reach other departments of the hotel on a timely basis.</li>
<li>Must be able to lift up to 15 lbs on a regular and continuing basis.</li>
<li>Must be able to push and pull carts and equipment weighing up to 250 lbs. on occasion.</li>
<li>Must be able to exert well-paced ability in limited space.</li>
<li>Must be able to bend, stoop, squat and stretch to fulfill cleaning/inspection tasks.</li>
<li>Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, </li>
<li>listening and hearing ability and visual acuity.</li>
<li>Talking and hearing occur continuously in the process of communicating with guests, supervisors and subordinates</li>
<li>Vision occurs continuously with the most common visual functions being those of near vision and depth perception.</li>
<li>Requires manual dexterity to use and operate all necessary equipment. </li>
<li>All associates must maintain a neat, clean and well-groomed appearance per Company Standards</li>
<li>Regular attendance in conformance with the standards, which may be established from time to time, is essential to the successful performance of this position. Associates with irregular attendance will be subject to disciplinary action, up to and including termination of employment.</li>
<li>Due to the cyclical nature of the hospitality industry, associates may be required to work varying schedules to reflect the business needs of the hotel. In addition, attendance at all scheduled training sessions and meetings are required.</li>
<li>Upon employment, all associates are required to fully comply with the Company’s rules and regulations for the safe and effective operation of the hotel facilities. Associates who violate hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment.</li>
</ul>
 
Other:
<ul>
<li>Being passionate about people and service.</li>
<li>Strong communication skills are essential when interacting with guests and employees.</li>
<li>Reading and writing abilities are used often when completing paperwork, logging issues/complaints/requests/ information updates, etc.</li>
<li>Basic math skills are used frequently when handling cash or credit.</li>
<li>Problem-solving, reasoning, motivating, and training abilities are often used.</li>
<li>Have the ability to work a flexible schedule including nights, weekends and/or holidays</li>
</ul>

Amazing Benefits At A Glance:
<ul>
<li>Team Driven and Values Based Culture</li>
<li>Medical/Dental/Vision</li>
<li>Vacation &amp; Holiday Pay</li>
<li>Same-day pay available</li>
<li>Employee Assistance Program</li>
<li>Career Growth Opportunities/ Manager Training Program</li>
<li>Reduced Room Rates throughout the portfolio</li>
<li>Third Party Perks (Movie Tickets, Attractions, Other)</li>
<li>401(k)</li>
<li>Employee assistance program</li>
<li>Employee discount</li>
<li>Flexible schedule</li>
<li>Flexible spending account</li>
<li>Life insurance</li>
<li>Parental leave</li>
<li>Referral program</li>
</ul>

Assistant Housekeeping Manager - Marriott Fort Collins, Colorado

<h3>Job Description</h3>
Job Description
Join our amazing team at one of our Hotel in Rochester, MN. We are seeking an Assistant General Manager for our Courtyard by Marriott Rochester. This position currently starts between $55,000-$60,000. 
COMPANY OVERVIEW Terratron offers a competitive benefit package to all full-time associates that includes:
<ul>
<li>Quarterly bonus program</li>
<li>Stock sharing</li>
<li>Medical, Vision, Dental, and Life insurance</li>
<li>Company-funded Short Term Disability insurance</li>
<li>401(k) with employer matching</li>
<li>Paid time off</li>
<li>50% discount at all Terratron food and beverage outlets</li>
<li>Hotel discounts worldwide and more!</li>
<li>Now offering DailyPay! Ask your Recruiter for more details </li>
</ul>
JOB SUMMARY The Assistant General Manager assists the General Manager in overseeing the overall management and operations of the hotel. This person helps to hire and lead team members while monitoring overall hotel performance. The person for this position is well-rounded, able to step in where needed and a key leader of our culture, brand initiatives and exceeding our guests' expectations.
Who Are You?
<ul>
<li>You are a professional leader</li>
<li>Reliable, self-motivated and good time management</li>
<li>You bring all aspects of the operation to a highly functioning level</li>
<li>You are a highly dependable and organized individual with the ability to multi-task</li>
</ul>
What Essential Skills Do You Have?
<ul>
<li>You have above par communication skills and put your associates and guests first</li>
<li>Available to work a flexible schedule including weekends, some holidays, days, and nights</li>
<li>Strong skills in oral and written communication and computer knowledge</li>
<li>Minimum 2-years' experience</li>
<li>Excellent computer skills</li>
</ul>
This job description does not contain a comprehensive list of all activities, duties or responsibilities that are required of the associate. Terratron is committed to compliance with the American Disabilities Act, and we are an equal opportunity employer.

$55K-60K Assistant General Manager - Marriott Hotel

<h3>Job Description</h3>
Job Description
Now Hiring: Hotel Front Desk Supervisor
CUSA, LLC, one of the most successful hotel management companies in the industry is searching for a Front Desk Supervisor for the Courtyard Hotel Tuscaloosa, AL. Courtyard by Marriott is a modern, business-focused hotel brand designed for productivity and comfort, offering inviting spaces for work, relaxation, and connection. It emphasizes service, quality, and a professional atmosphere that caters to both business travelers and leisure guests seeking a reliable, upscale stay experience.. CUSA Hotel Management is one of the best in the industry and manages this beautiful hotel. 
Our guest service agents will direct and demonstrate the ability to provide excellent guest service in accordance with Marriott standards, focus on providing excellent guest service to all guests, ensuring that guest surveys and intent to recommend and elite appreciation is exceptional during the guest stay while offering all guests safe and secure place to stay. Improving the guest experience by answering questions and making recommendations about the hotel and local area. Completes their job duties in conjunction with the hotel's policy and procedures. Ensures that the hotel is run as a professional business, providing coverage at the front desk and is the first point of contact for the our guests, reporting to the General Manager.

Front Desk Marriott

<h3>Job Description</h3>
Job Description
The Courtyard by Marriott Tuscaloosa is a modern, limited/select-service hotel designed for business and leisure travelers seeking comfort, productivity, and style. Located near the University of Alabama, Bryant-Denny Stadium, and Tuscaloosa's key corporate and healthcare hubs, our hotel is well-positioned for both event-driven and extended-stay demand.
We're seeking a hands-on, service-driven General Manager who can lead by example, elevate performance, and ensure the hotel consistently meets Marriott brand standards and owner expectations.
Position Overview
The General Manager is responsible for the overall success of the hotel-financial performance, guest satisfaction, team engagement, and brand compliance. This role demands strong leadership, operational discipline, and the ability to create a culture of accountability and service excellence.
Key Responsibilities
<ul>
<li>
Leadership &amp; Culture
<ul>
<li>
Lead, motivate, and mentor department heads and associates.
</li>
<li>
Foster a positive, high-performance culture aligned with Marriott's values and service standards.
</li>
<li>
Recruit, train, and develop team members to ensure a skilled and engaged workforce.
</li>
</ul>
</li>
<li>
Operational Excellence
<ul>
<li>
Ensure smooth day-to-day hotel operations in Rooms, Housekeeping, Maintenance, and F&amp;B (Bistro).
</li>
<li>
Enforce Marriott brand standards, cleanliness, and safety compliance.
</li>
<li>
Monitor Medallia and GSS scores; develop strategies for continuous improvement.
</li>
</ul>
</li>
<li>
Financial &amp; Revenue Management
<ul>
<li>
Oversee budgeting, forecasting, and P&amp;L performance.
</li>
<li>
Partner with Revenue Management and Sales to maximize RevPAR and market share.
</li>
<li>
Manage expenses, labor, and departmental costs in line with budgeted goals.
</li>
</ul>
</li>
<li>
Sales &amp; Marketing
<ul>
<li>
Support proactive sales efforts to grow corporate, group, and local accounts.
</li>
<li>
Maintain visibility in the community and with local businesses, universities, and tourism partners.
</li>
</ul>
</li>
<li>
Guest Experience
<ul>
<li>
Champion Marriott's "Spirit to Serve" philosophy.
</li>
<li>
Lead service recovery and ensure consistent delivery of excellent guest service.
</li>
</ul>
</li>
<li>
Compliance &amp; Administration
<ul>
<li>
Ensure compliance with all state, local, and brand policies.
</li>
<li>
Maintain accurate payroll, HR documentation, and licensing records.
</li>
<li>
Work closely with ownership on capital planning and property improvement projects (PIPs).
</li>
</ul>
</li>
</ul>

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