<h3>Job Description</h3>
Job Description
Join our mission-driven team at PanCare of Florida, where your skills as an Optician make a direct impact in the lives of patients who need it most.
As an Optician, you will play a vital role in delivering high-quality optical services to a diverse patient population. Working in collaboration with our medical and vision care team, you will ensure every patient receives personalized, compassionate care and the tools they need for optimal vision.
Responsibilities: 
<ul>
<li>Assist patients in selecting, fitting, and adjusting eyeglasses and contact lenses.</li>
<li>Provide advice on frame styles and lens types based on individual patient needs and preferences.</li>
<li>Perform basic eye tests, including visual acuity and pre-testing, under the direction of an optometrist or ophthalmologist.</li>
<li>Ensure the proper fit and comfort of eyewear, adjusting frames as necessary.</li>
<li>Educate patients on the proper care and maintenance of their eyewear.</li>
<li>Maintain accurate patient records, including prescription information and any relevant optical data.</li>
<li>Work with the healthcare team to ensure smooth coordination of care for patients.</li>
<li>Keep the optical area organized and stocked with necessary supplies.</li>
<li>Collaborate with optical labs and frame suppliers daily through online platforms and phone communication.</li>
<li>Oversee and ensure accuracy in all stages of the lens manufacturing process.</li>
<li>Research and interpret vision insurance plans to assist in patient care and product selection.</li>
</ul>
Required Skills/Abilities: 
<ul>
<li>Optical Expertise: Knowledge of eyeglasses, lenses, and contact lenses, with the ability to interpret prescriptions and adjust eyewear.</li>
<li>Patient Communication: Strong interpersonal skills to educate and advise patients on eyewear care and selection, with a patient-centered approach.</li>
<li>Technical Proficiency: Skilled in using optical equipment, performing eye tests, and ensuring eyewear fit and comfort.</li>
<li>Attention to Detail: Accuracy in handling prescriptions, eyewear adjustments, and patient records.</li>
<li>Team Collaboration: Ability to work well with optometrists, ophthalmologists, and other healthcare staff.</li>
<li>Organization: Capable of managing inventory, maintaining an orderly work area, and keeping accurate records.</li>
<li>Cultural Competency: Ability to provide inclusive care to a diverse patient population, especially in an underserved community.</li>
<li>Problem-Solving: Quick and effective resolution of eyewear-related issues and patient concerns.</li>
<li>Customer Service: Strong customer service skills to ensure a positive patient experience.</li>
<li>Adaptability: Ability to work in a fast-paced environment while maintaining professionalism and accuracy.</li>
</ul>
Education/Experience:
<ul>
<li>Must be licensed as an optician in the state of Florida; board certification is preferred. </li>
<li>Strong knowledge of optical equipment, eyeglasses, and contact lenses.</li>
<li>Excellent communication skills with a focus on patient care and education.</li>
<li>Ability to work well within a multidisciplinary team in a fast-paced environment.</li>
<li>Commitment to providing culturally competent and compassionate care.</li>
</ul>
 Physical Demands: 
<ul>
<li>Standing and Walking: Must be able to stand or walk for extended periods while assisting patients, adjusting eyewear, or performing tests.</li>
<li>Lifting: Ability to lift and carry up to 20-30 pounds, such as optical equipment, frames, or inventory supplies.</li>
<li>Dexterity and Manual Skills: Frequent use of hands for adjusting frames, using optical equipment, and handling small tools and materials.</li>
<li>Visual Acuity: Ability to see and distinguish fine details for tasks such as measuring prescriptions, adjusting eyewear, and conducting eye tests.</li>
<li>Physical Stamina: Ability to maintain focus and perform repetitive tasks (e.g., frame adjustments, fitting) throughout the workday.</li>
<li>Bending and Stooping: Occasional bending or stooping to access lower shelves or equipment.</li>
</ul>
PanCare of Florida is an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by law. We believe that diversity and inclusion are key to our success, and we welcome applications from individuals of all backgrounds and experiences.

Optician

<h3>Job Description</h3>
Job DescriptionLaunch Your Career in Style as an Optician with Edinburgh Eyecare! Do you love fashion, connecting with fun people, and helping clients look and feel their best? If you have retail sales experience and are eager to dive into the world of optical sales, Edinburgh Eyecare in Chesapeake has an exciting opportunity for you! As an Optician, you’ll be a vital part of a dynamic team, guiding customers in selecting the perfect eyewear and accessories that suit their style and needs. From expert fittings to care tips, you’ll deliver a personalized experience in a lively, upbeat environment where customer care comes first. Why You’ll Love Working at Edinburgh Eyecare:
<ul>
<li>Competitive Pay: $17-$24 per hour</li>
<li>Vibrant, Friendly Atmosphere: Be part of a positive, collaborative team that values each other and our clients.</li>
<li>Growth-Oriented: Join a supportive environment where you’ll have plenty of opportunities to develop new skills in optical sales.</li>
<li>Fashion-Forward: Stay on top of the latest eyewear trends while helping clients express their unique style.</li>
</ul>
If you’re ready to combine your love for fashion with a meaningful career in optical sales, join us at Edinburgh Eyecare! Apply today for our Optician role in Chesapeake and take the next step in a career you’ll truly love.&nbsp;Responsibilities
<ul>
<li>Provide&nbsp;exceptional customer service by understanding and assisting&nbsp;patients' needs.&nbsp;</li>
<li>Guide and assist&nbsp;patients in the eyewear and frame/lens selection process by using extensive knowledge of product lines and options to educate the client.&nbsp;</li>
<li>Maximize sales offerings and educate clients on lens options.&nbsp;</li>
<li>Use proper tools to take accurate&nbsp;measurements and fit/adjust eyewear for patient needs.&nbsp;</li>
<li>Promise accurate&nbsp;delivery &amp; turnaround times meeting the patients' needs. Immediately notify the patient of any delays in delivery times.&nbsp;</li>
<li>Stock eyeglass cases, cleaners, and contact lens station, and ensure frame boards are full as applicable.&nbsp; </li>
</ul>
Required Skills
<ul>
<li>High School Diploma or GED required.&nbsp;</li>
<li>1-3 years previous Optician experience preferred&nbsp;</li>
<li>Fashion savvy and enjoy helping people in a customer setting.&nbsp;</li>
<li>Strong communication&nbsp;skills (verbal and written), including strong interpersonal skills.&nbsp;</li>
<li>Excellent problem-solving skills&nbsp; </li>
<li>Comfortable with sales and making transactions.&nbsp;</li>
<li>Ability to adjust priorities and manage time wisely in a fast-paced environment.&nbsp;</li>
</ul>

<h3>Job Description</h3>
Job Description
EyeCare Partners is the nation's leading provider of clinically integrated eye care. Our national network of over 300 ophthalmologists and 700 optometrists provides a lifetime of care to our patients with a mission to enhance vision, advance eye care and improve lives. Based in St. Louis, Missouri, over 650 ECP-affiliated practice locations provide care in 18 states and 80 markets, providing services that span the eye care continuum. For more information, visit <a href="http://www.eyecare-partners.com" target="_blank">www.eyecare-partners.com</a>.
Job Title: Optician Company: Ophthalmology Associates Location: Des Peres, MO 
Perks:
<ul>
<li>Full Benefits Package, including Medical, Vision, Dental and Life Insurance</li>
<li>401k + Employer Matching</li>
<li>Paid Time Off (PTO) and Paid Holidays</li>
<li>Paid Maternity Leave</li>
<li>Competitive Base Pay</li>
<li>Optical Certification Reimbursement</li>
<li>Employee Discounts </li>
</ul>
Hours:
<ul>
<li>Full Time</li>
<li>Our offices are open Monday-Friday 8am-5pm
<ul>
<li>You may have to work a little earlier and/or later as needed </li>
</ul>
</li>
</ul>
Requirements:
<ul>
<li>High School Diploma or GED equivalent</li>
<li>Favorable result on Background Check</li>
<li>Basic computer skills</li>
<li>Strong customer service skills</li>
<li>Excitement to learn and grow </li>
</ul>
Essential Functions:
<ul>
<li>Promote frames and lenses recommended by the doctor to meet patient needs</li>
<li>Adjust and repair glasses</li>
<li>Facilitate patient flow</li>
<li>Verify medical and vision insurances</li>
<li>Effectively communicate with patients, doctors, and managers</li>
<li>Answer inquiries through phone, email, and in person requests </li>
</ul>
SUMMARY 
An Optician will achieve a world-class Total Patient Experience that maximizes retail sales while also supporting the patients' medical needs. This team member is trained to dispense and fit glasses and contacts, working from the prescriptions written by Optometrists and Ophthalmologists. They connect the patient's needs to the goods and services we offer. 
ESSENTIAL DUTIES AND RESPONSIBILITIES
<ul>
<li>Embrace and execute our Total Patient Experience to build relationships with all patients while delivering great medical support</li>
<li>Determine patients' wants and needs and sell to exceed their expectations</li>
<li>Assist patients in selecting frames according to style and color, coordinating frames with facial and eye measurements and optical prescriptions</li>
<li>Operate the auto-lensometer and manual lensometer</li>
<li>Educate and recommend specific lenses, lens coatings and frames to suit patient needs</li>
<li>Accurately collect measurements such as bridge, eye size, temple length, seg heights, vertex distance, pupillary distance, and pantoscopic tilt</li>
<li>Dispense patient orders and repair and adjust patient frames</li>
<li>Dispense all glasses and/or contact lens orders in E360</li>
<li>Ensure all job aids and policies are followed</li>
<li>Maintain frame standards with cleaning and organization of fully stocked and well-presented areas</li>
<li>Follow all protocols to keep frame inventory accurate</li>
<li>General office duties and cleaning to be assigned by manager</li>
<li>Assist with other duties in the office as needed </li>
</ul>
QUALIFICATIONS
<ul>
<li>Communication, interpersonal and negotiation skills</li>
<li>Ability to read, analyze and interpret insurance forms</li>
<li>Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals</li>
<li>Ability to write routine reports and correspondence</li>
<li>Ability to speak effectively before groups of customers or employees of organization</li>
<li>HIPAA: All Associates must comply with the Health Insurance Portability Accountability Act of 1996 (HIPAA) as it pertains to disclosures of protected health information (PHI) as described in the Notice of Privacy Practices and HIPPA Privacy Policies and Procedures</li>
<li>Favorable result on background check as required by state </li>
<li>Must be able to provide proof of identity and right to work in the United States </li>
</ul>
EDUCATION AND/OR EXPERIENCE
<ul>
<li>High school diploma or GED required.</li>
<li>Previous medical office experience preferred; previous ophthalmic experience strongly preferred. </li>
<li>Minimum of 1 year in a position interacting with customers/patients or the equivalent combination of education and experience </li>
</ul>
LICENSES AND CREDENTIALS
<ul>
<li>Current ABO/ABOC and NCLE certifications (or obtained with first 2 years of employment) preferred, but not required </li>
</ul>
SYSTEMS AND TECHNOLOGY 
<ul>
<li>Proficient in Microsoft Excel, Word, PowerPoint, Outlook </li>
</ul>
PHYSICAL REQUIREMENTS
<ul>
<li>This role requires a variety of physical activities to effectively perform essential job functions. The position involves frequent walking (75%), sitting (50%), and standing (50%), with regular bending, stooping, and reaching (25–50%). Employees must be able to lift, carry, push, and pull items up to 25 lbs. Strong fine motor skills and full use of hands are essential, as the role demands constant grasping, writing/typing, and use of technology. Visual and auditory acuity—including color, depth, peripheral vision, and the ability to adjust focus—is required 100% of the time. Occasional driving or climbing may also be necessary. </li>
</ul>
If you need assistance with this application, please contact (636) 227-2600. Please do not contact the office directly – only resumes submitted through this website will be considered. 
EyeCare Partners is an equal opportunity/affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

<h3>Job Description</h3>
Job DescriptionSalary: 
Optician Responsibilities include but not limited to, answering the phone, greeting patients in a timely and courteous manner. Able to understand vision insurance benefits and discounts regarding eye wear. Good customer service and computer skills are a must. Knowledge of fitting, adjusting and repairing eye wear would be helpful as well as working with contact lenses.
 
We are looking for a candidate that has a strong work ethic, self motivated and dedicated to a positive patient experience. No weekends, holidays or evenings!
 
Please forward your resume to: <a href="mailto:lbaier@cveclinic.com" target="_blank">lbaier@cveclinic.com</a>

<h3>Job Description</h3>
Job DescriptionOptician – Oregon, Illinois Our customer in Oregon, Illinois is seeking a dedicated Optician to join their team on 1st shift. The Optician will assist patients with selecting and adjusting eyewear while providing excellent customer service in a fast-paced environment. Experience is a plus, but the employer is willing to train the right candidate who is detail-oriented, friendly, and eager to learn. Responsibilities of the Optician: • Adjust glasses for proper fit and comfort. • Assist patients in selecting frames and lenses based on their needs and style preferences. • Provide exceptional customer service in a fast-paced environment. • Train and learn all aspects of optical services. • Collaborate with team members to ensure a smooth and positive patient experience. • Maintain accurate records and ensure attention to detail in all tasks. Optician Requirements and Qualifications: • Experience as an optician preferred, but willing to train the right candidate. • Strong multitasking ability and attention to detail. • Friendly, approachable, and professional customer service skills. • Clinical or healthcare-related background is a plus. • Ability to work in a fast-paced environment. Pay for Optician: $15.00/hour – $16.00/hour (depending on experience) Optician Benefits: • Health insurance. • Paid time off. • 401k with company match. • Paid weekly. • Direct deposit. • Paid training. Type: 1st Shift, Full-time Schedule: Tuesday – Friday, 7:45 AM – 5:00 PM (Training in Freeport office Monday – Thursday, 8:00 AM – 4:00 PM. May be required to work Mondays in other offices as needed.) Apply now! Are you ready to move from the worries of today to your dreams of tomorrow? If so, give Hughes a call. We are the top-rated staffing, recruiting, and HR experts in the region. We are headquartered in Dixon, IL and have 11 locations across Illinois, Wisconsin, and Minnesota. Where we have offices, we have connections to the best local jobs! Walk in our doors and you’ll find friendly professional staff who dig deep, get results, and most importantly have fun! The reviews speak for themselves, at Hughes we quickly hook you up with companies that offer competitive pay rates, great culture &amp; benefits, and a chance to elevate your life. We offer health insurance and 401(k) too to all our employees. To get the ball rolling, visit us online at <a href="http://www.hughesrecruiting.com" target="_blank">www.hughesrecruiting.com</a> and complete our application. We’ll be in touch soon!

<h3>Job Description</h3>
Job Description
Join our team at Visions Eye Care in Sioux Falls, SD!
Are you passionate about helping others see clearly and feel confident in their eyewear choices? Do you have a knack for sales and enjoy building relationships with customers? If so, we have the perfect opportunity for you as an Optician at Visions Eye Care!
What you'll do:
<ul>
<li>Assist customers in selecting frames and lenses that best suit their style and vision needs</li>
<li>Provide exceptional customer service by addressing any concerns or questions in a professional and courteous manner</li>
<li>Conduct sales transactions accurately and efficiently, ensuring customer satisfaction</li>
<li>Educate customers on the features and benefits of different eyewear products, helping them make informed decisions</li>
<li>Work closely with the optometrist to ensure accurate prescription fulfillment and proper fit of eyewear</li>
</ul>
What we're looking for:
<ul>
<li>A friendly and approachable attitude, with a genuine desire to help others</li>
<li>Strong sales skills and the ability to meet and exceed sales goals</li>
<li>Excellent communication and interpersonal skills</li>
<li>A keen eye for detail and a passion for fashion trends in eyewear</li>
<li>The ability to multitask and prioritize in a fast-paced environment</li>
</ul>
Why you'll love working with us:
At Visions Eye Care, we value our employees and strive to create a positive and supportive work environment. As an Optician, you'll have the opportunity to make a real difference in the lives of our customers by helping them see clearly and feel confident in their eyewear choices. With ongoing training and development opportunities, you'll have the chance to grow your skills and advance in your career. Plus, our competitive sales incentives and benefits package make this a rewarding and fulfilling opportunity for someone with a passion for sales and customer service.
Don't miss out on this exciting opportunity to join our team at Visions Eye Care in Sioux Falls, SD. Apply now and take the next step in your career as an Optician!
 #hc202199

<h3>Job Description</h3>
Job Description
GENERAL FUNCTION:
 
The basic function of the Optician is to attract and retain patients by delivering an exceptional patient experience, foster patient retention, and promote outstanding doctor satisfaction.
 
MAJOR DUTIES &amp; RESPONSIBILITIES:
 
<ul>
<li>Drive profitable store sales by fostering a retail selling culture by practicing through role-playing, and using effective retail sales skills.</li>
</ul>
 
<ul>
<li>Develop professional business relationships with other associates and Doctors.&nbsp;</li>
</ul>
 
<ul>
<li>Fill ophthalmic eyeglass prescriptions, and fit and adapt lenses and frames, to include but not limited to the following:
<ul>
<li>Utilize optical prescription in conjunction to the patient's visual requirements.</li>
<li>Recommend specific lenses, and lens coatings to suit patient needs.</li>
<li>Assist patients in the selection of frames, and coordinate frames to prescription and patient need.</li>
<li>Perform appropriate optical related measurements.</li>
</ul>
</li>
</ul>
 
<ul>
<li>Ensure a quality patient experience through correct pricing, POS entry, and realistic delivery time quotes. &nbsp;</li>
</ul>
 
<ul>
<li>Provide appropriate guidance to patients regarding Managed Vision Care.</li>
</ul>
 
<ul>
<li>Assist the store with being effectively merchandised according to the Planogram and other Company standards.</li>
</ul>
 
<ul>
<li>Assist with the timely execution of approved Marketing programs and initiatives, and the implementation&nbsp; of appropriate signage and promotions according to company standards.</li>
</ul>
 
<ul>
<li>Other duties as assigned by Store Manager</li>
</ul>
 
KNOWLEDGE &amp; SKILLS:
 
<ul>
<li>Ability to sell through use of sales skills and accountability for sales results.</li>
<li>Experience and proven results with a retail or customer service establishment.</li>
<li>Ability to present and implement decisive and creative solutions to opportunities to grow the business.</li>
<li>Ability to provide enthusiastic and concise communication to meet/exceed patient expectations.</li>
<li>Foster positive and results-oriented associate and doctor relationships.</li>
<li>Attention to detail and follow-up.</li>
<li>Ability to manage priorities through adaptability and flexibility.</li>
<li>Willingness to take calculated risks.</li>
<li>Experience with personal computers preferred.</li>
<li>State licensure or certification by a nationally-recognized opticianry association as an optician.</li>
</ul>
 
EDUCATION:
 
High school diploma or equivalent, or comparable experience typically achieved with a minimum of 1-2 years in a retail environment.
 
The incumbent or successful candidate must meet the position requirements above in order to perform the essential functions of this position and achieve the outcomes/results indicated in this position description.&nbsp; The Company will make every effort to make reasonable accommodations upon request to enable qualified individuals with known disabilities to perform the essential functions of their job

<h3>Job Description</h3>
Job DescriptionDescription:
Are you interested in joining a team of dedicated opticians focused on providing exceptional care to our patients? The right candidate should be skilled in working politely and professionally with people in person and on the phone, as well as other staff members. Daily objectives will include presenting solutions for patients' eye care needs, providing outstanding patient care, and assisting providers and fellow staff members as needed. The Optician will fit and dispense eyewear using the latest in frame &amp; lens materials &amp; technologies, and assist patients with their frame selections to acquire proper fit, fashion &amp; function. Additionally, the Optician may perform other tasks to ensure the office runs smoothly.
 
Duties Include:
<ul>
<li>Interpret prescriptions written by providers</li>
<li>Design and adapt lenses and frames in accordance with prescriptions and patients vocation and avocational visual requirements.</li>
<li>Helping patients select eyeglass and lens treatments including tints and coatings Superior knowledge of current product selection and benefits to the wearer</li>
<li>Guiding patients when selecting frames for proper fit and styling</li>
<li>Repairing broken frames, adjusting to ensure proper fit and advising patients on any necessary repairs or adjustments</li>
<li>Educating clients on proper eyeglass and contact lens care</li>
<li>Taking eye and facial measurements to correctly interpret prescriptions</li>
<li>Maintaining optical displays</li>
<li>Maintain inventory level of glasses and frames in terms of style/price ranges; order glasses, frames, supplies, pricing and sales promotions</li>
<li>Working with sales professionals from vision care suppliers and ensuring that all orders arrive and are to the specifications of the patient</li>
<li>Dispensing eyeglasses to patient while ensuring proper fit and complete patient satisfaction</li>
<li>Fit glasses by measuring bridge and eye size, temple length, vertex distance, and optical center</li>
<li>Prepare orders for grinding lenses and fabricating spectacles for labs or in house</li>
<li>Understanding front desk and scheduling appointments, as well as billing and insurance specifications</li>
<li>Other duties as assigned</li>
</ul>
Requirements:
<ul>
<li>Ability to work a flexible schedule, including some Saturdays and past 5 pm</li>
<li>Reliable transportation with the ability to travel between office locations if needed</li>
</ul>

<h3>Job Description</h3>
Job DescriptionWHY YOU'LL LOVE THIS JOB Do you enjoy interacting and connecting with patients? Are you passionate about providing best-in-class patient care? Join the Vision Associates team today in this Optician job with Eye Clinic of Austin. As an Optician, you will need to be highly organized, self-motivated, detail oriented and customer service focused. In this position, you will be responsible for selling eyewear products and handling administration duties to a loyal customer base where patient care always comes first. Some benefits of working at Vision Associates include: 
<ul>
<li>Health, vision, life, and dental insurance</li>
<li>Paid time off and paid holidays</li>
<li>401(k) with employer match</li>
<li>Employee assistance program</li>
<li>Wellness program</li>
<li>Tuition reimbursement</li>
<li>Employee stock purchase plan with employer match</li>
<li>Bonuses</li>
<li>8 hour shift; Monday to Friday schedule</li>
<li>Discounted eyewear</li>
</ul>
When you join Vision Associates, you become part of a close-knit team that shares your passion for providing care with a personal touch. Here, you will work alongside leaders who value your personal life and will support and encourage you each day. Bring your passion for providing exceptional patient care and you will build a career you love in this Optician job located in our Austin, TX location. Join the team and apply for our Optician job today! Eye Clinic of Austin partners with Vision Associates to provide best-in-class optical dispensary management at their location. Opticians will work independently within the Eye Clinic of Austin location with the full support of the Vision Associates Network.Responsibilities
<ul>
<li>Work with patients to solve their visual needs and build loyalty to the practice and dispensary.</li>
<li>Analyze, resolve, and correct customer service issues.</li>
<li>Provide an excellent patient experience while working towards meeting persona, practice, and company goals.</li>
<li>Check that our finished eyewear meets our optical standards, as well as customer requirements and requests</li>
<li>Learn and support the policies and procedures for opening, closing, and operating the dispensary.</li>
<li>Ensure best practices are delivered to ensure patient satisfaction.</li>
<li>Work independently with regular communication and support from your District Manager.</li>
<li>Foster positive working relationships with the practice doctors, leadership, and staff.</li>
</ul>
Required Skills
<ul>
<li>High School graduate or equivalent.</li>
<li>1-3 years previous experience in the optical industry.</li>
<li>Strong communication skills (verbal and written), including strong interpersonal skills.</li>
<li>Excellent problem-solving skills.</li>
<li>Ability to adjust priorities and manage time wisely in a fast-paced environment.</li>
</ul>

<h3>Job Description</h3>
Job Description
 
Job Title:
Optician Mira Mesa
Reports to:
Optometrist
Department: 
Optometry
Status:
Part-Time ( Tuesday, Thursday, and half day Saturday)
Operation Samahan Mission
Building Healthier and Happier Communities Together 
The Organization
OpSam Health is a Federally Qualified Health Center (FQHC) that serves the San Diego County community. Founded in 1973 in a barber shop in Downtown San Diego by Filipino health professionals offering services to immigrants who did not have the finances, linguistic skills, or ability to navigate the health care system. Today, Operation Samahan has evolved into a diverse community health center with services available in National City, Mira Mesa, City Heights, and Rancho Penasquitos. We provide primary care, dental, behavioral health, family planning, integrative health and wellness, healthy eating, civic engagement, and other health related services to the uninsured, underinsured, and underserved families of all income levels regardless of their ability to pay.
POSITION SUMMARY 
This dual-role position combines the responsibilities of an Optician and a Front Desk Receptionist to ensure the seamless delivery of vision care and exceptional patient service at our facility. The Optician duties involve assisting patients with selecting and fitting eyewear, managing optical inventory, and supporting the clinic's vision care services. The Front Desk Receptionist's responsibilities include greeting patients, managing appointments, and maintaining an organized and welcoming reception area.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Optician Duties
<ul>
<li>Assist patients in selecting appropriate eyewear based on prescription, lifestyle, and preferences.</li>
<li>Take accurate measurements of patients for eyeglass fitting, including pupillary distance and frame adjustments.</li>
<li>Educate patients on lens options, coatings, and care instructions for glasses and contact lenses.</li>
<li>Process eyewear orders and communicate with optical labs to ensure timely delivery.</li>
<li>Perform minor repairs and adjustments on eyeglasses as needed.</li>
<li>Maintain and organize optical inventory, ensuring frames and lenses are well-stocked.</li>
<li>Assist in performing vision screenings as directed by clinical staff.</li>
<li>Stay updated on current trends and products in the optical field to provide patients with the best options.</li>
</ul>
Front Desk Receptionist Duties
Reception
<ul>
<li>Answer telephone calls promptly, routing callers and taking accurate messages as necessary.</li>
<li>Provide routine information to patients or staff, including hours of operation, clinic directions, and provider schedules.</li>
<li>Welcome patients, clients, and visitors in a courteous and respectful manner.</li>
<li>Schedule appointments, reschedule as needed, and accommodate walk-ins and same-day visits.</li>
<li>Ensure the reception and waiting areas are clean, safe, and stocked with organization-approved brochures.</li>
<li>Inform patients of delays or wait times and assist with patient portal access and use.</li>
<li>Provide patients with surveys and registration packets, assisting with their completion when needed.</li>
</ul>
Administration:
<ul>
<li>Enter and verify patient registration information in the EMR system (e.g., ECW).</li>
<li>Scan and upload insurance cards and identification documents into the system.</li>
<li>Verify insurance eligibility and explain payment options, including sliding fee discounts and payment plans.</li>
<li>Collect co-pays and process payments for services.</li>
<li>Assist patients in obtaining medical records and facilitate self-referrals as directed by clinical staff.</li>
<li>Call no-show patients to reschedule and address barriers to care.</li>
<li>Perform annual updates to patient registration forms and recognize urgent care needs, notifying providers immediately.</li>
<li>Train new front desk staff on organizational protocols and guidelines.</li>
</ul>
QUALIFICATIONS
<ul>
<li>A high school diploma or equivalent is required; certification as an optician is mandatory.</li>
<li>At least 1-2 years of experience in an optical service role.</li>
<li>Proficiency in using EMR systems and optical ordering software.</li>
<li>Excellent interpersonal and communication skills, with a focus on customer service.</li>
<li>Strong organizational skills and the ability to multitask in a fast-paced environment.</li>
<li>Knowledge of vision care products and services.</li>
<li>Familiarity with FQHC operations and mission is a plus.</li>
</ul>
PHYSICAL DEMANDS

<ul>
<li>Normal office and health center environment. </li>
<li>Move throughout the clinic and community. </li>
<li>Repetitive hand movement, use and view PC. Use fax, telephone, and copier.</li>
<li>Sits or stand for long periods of time, reach, bend, climb, stoop, and lift up to 25lb. </li>
<li>Read and write, verbal and written communication, time management, and interpersonal skills.</li>
</ul>

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