<h3>Job Description</h3>
Job DescriptionDetailed Description
The Supervisor III position at Netsync is an essential leadership role focused primarily on the installation of network hardware infrastructure across educational and professional environments. This is a hands-on installation-focused role that supports day-to-day oversight of field technicians and ensures the successful execution of all project deliverables. Candidates must possess strong field experience, leadership skills, and a deep understanding of structured cabling and network equipment installations.
The selected candidate will act as an assistant project coordinator (PC) and key liaison between the field teams and project leadership. This role includes mentoring by Supervisor III's and Area Supervisors, and is designed for experienced professionals who are ready to grow into more advanced leadership positions.
Key Responsibilities
<ul>
<li>Supervise ENG IIII technicians in the field, ensuring consistent compliance with Netsync quality standards, safety procedures, and installation best practices.</li>
<li>Serve as an on-site lead for high-visibility and complex network installation projects, including structured cabling, switch/AP/phone/UPS deployments.</li>
<li>Act as the main point of contact (POC) for a multi-year project supporting a major hospital district in Louisiana.</li>
<li>Conduct network assessments and produce thorough documentation of client MDF/IDF environments.</li>
<li>Support associate project coordinators in driving project schedules, materials, and deliverables to completion.</li>
<li>Monitor team progress, escalate issues as needed, and ensure technicians are completing accurate documentation using Microsoft Word, Excel, and internal tools.</li>
<li>Participate in regular QC checks and audits of technician work to maintain a high level of service.</li>
<li>Review ENG IIII technicians quarterly and provide feedback to leadership regarding performance, growth, and accountability.</li>
<li>Ensure proper use of tools, safety equipment, and adherence to ladder and job site safety protocols.</li>
<li>Support new team member onboarding, training, and development in collaboration with Supervisor III's and Area Supervisors.</li>
<li>Foster a culture of professionalism, accountability, and continuous improvement.</li>
</ul>
Requirements of Job
<ul>
<li>Effective Communication: Must be able to communicate clearly and effectively with team members and supervisors.</li>
<li>Follow Directions: Ability to take direction from on-site supervisors/leads and act appropriately.</li>
<li>Punctuality: Must be consistently on-time for work. If unable to attend, must notify the designated supervisor at least one hour in advance.</li>
<li>Dress Code: Must wear pants and a Netsync shirt at all times during installations.</li>
<li>Driver's License: Must possess a valid, non-expired driver's license.</li>
<li>Background and Drug Screening: Must be able to pass a drug test and background check.</li>
<li>Age Requirement: Must be 18 years or older.</li>
<li>Team Player: Must be able to work collaboratively with teammates in a professional manner.</li>
<li>Reliable Transportation: Must have reliable transportation to and from job sites.</li>
<li>Flexible Hours: Must be able to work flexible hours, including:
<ul>
<li>4 PM - 12 AM</li>
<li>8 AM - 5 PM</li>
</ul>
</li>
<li>Work Hours: This job may involve long working hours with minimal breaks.</li>
<li>Availability: After device cutover, day-1 support may be required, and the individual must be available and on standby for these engagements.</li>
<li>Physical Requirements: Must be able to squat, bend, and reach without limitations.</li>
<li>Documentation Comprehension: Must be able to understand and follow deployment documentation as a guide for installations.</li>
<li>Commute: Must be able to drive at least up to 4-5 hour to job sites daily.</li>
<li>Work Environment: Must be able to work in hot environments and endure the associated conditions.</li>
</ul>
Skills and Experience
IT Experience Required
<ul>
<li>Racking and Stacking: Experience with the racking, stacking, and powering of switch devices.</li>
<li>Port Migration: Ability to perform port migration from old devices to newly installed switches.</li>
<li>Perform installation of internal and external Access Points (APs).</li>
<li>Perform installation of data center appliances, including all associated cabling and labeling.</li>
</ul>
<ul>
<li>Phone Installation: Proficient in installing end-user phone devices across various campus settings, including desks, offices, furniture, and other designated locations. </li>
</ul>
<ul>
<li>Cisco Knowledge: Familiarity with Cisco platforms, including device operation and functionality.</li>
<li>Cable Management: Proficient in managing power, data stacking, and ethernet cabling.</li>
<li>Installation: Capable of racking and powering UPS devices, including lifting and mounting equipment weighing 50-70 lbs independently.</li>
<li>Cabling: Skilled in connecting new ethernet cables from UPS to newly installed switches and documenting switch and port numbers.</li>
<li>Height Comfort: Comfortable working on ladders daily to install Access Point devices 6-15 feet high.</li>
<li>Safety and Security: Ability to install devices safely and securely, adhering to Netsync installation documentation.</li>
<li>Project Requirements: In Louisiana, this will be a hospital cutover project, and we are seeking individuals with experience and understanding of hospital network environments. Netsync will be replacing network switches across all associated hospital clinics and buildings.</li>
</ul>
Cabling Infrastructure (Preferred but not required)
<ul>
<li>Cable Management: Proficient in cable management techniques.</li>
<li>Troubleshooting: Able to tone out cables, troubleshoot ports, and restore appropriate devices online.</li>
<li>Fiber Uplinks: Experience in troubleshooting fiber uplinks and testing/validating connectivity for newly installed devices.</li>
<li>Professional Direction: Ability to follow directions professionally and ensure devices are fully operational before leaving the site.</li>
</ul>
Tools for Efficiency
<ul>
<li>Installation Role: As this is an installation job, tools are required for conducting work on customer sites.</li>
<li>Essential Tools: Team members should have at a minimum, Phillips screwdrivers, snips, etc.</li>
<li>Optional Tools: While not required, cordless drills can enhance efficiency during installations.</li>
</ul>
Minimum Qualifications/Technical and Educational Requirements
<ul>
<li>Experience in healthcare or hospital environments.</li>
<li>Certifications such as CompTIA Network+, Cisco CCNA, Project+, or equivalent.</li>
<li>OSHA 10/30 or other relevant safety certifications.</li>
<li>Familiarity with E-Rate-funded projects and/or large-scale K12 deployments.</li>
<li>Experience working in a Project Coordinator or Assistant PM capacity is a plus.</li>
<li>35+ years of experience in network infrastructure installation and technician team oversight.</li>
<li>Demonstrated experience supervising field teams on the ground during network deployments.</li>
<li>Strong documentation skills using Microsoft Word and Excel.</li>
<li>Comfortable performing assessments and walk-throughs in MDF/IDF network environments.</li>
<li>Proven ability to lead structured cabling, switch, AP, and voice deployments with minimal oversight.</li>
<li>Valid driver's license with reliable transportation.</li>
<li>Must reside within a 12 hour commute of Baton Rouge or New Orleans and be available for local travel across job sites.</li>
</ul>
#ZR
Company DescriptionNetsync Network Solutions is a HUB-certified, minority-owned, value-added reseller (VAR), specializing in collaboration and unified communications, data center and cloud, network infrastructure, wireless and mobility, physical and network security, end-user computing and VDI, optical/WAN, managed services and staffing solutions. Based in Houston, Texas, with sales and engineering assets in Austin, Dallas, San Antonio, El Paso, and South Texas, Netsync uses a true business consultative approach to determine clients requirements and architects innovative and synergistic IT solutions to meet clients needs. This approach has earned Netsync various customer service excellence awards and recognition as a progressive partner that introduces the newest, best-of-breed products and solutions to clients. Holding the most prestigious industry certifications, our highly skilled and seasoned engineering team is available 24 hours a day, 7 days a week. 
<h3>Company Description</h3>
Netsync Network Solutions is a HUB-certified, minority-owned, value-added reseller (VAR), specializing in collaboration and unified communications, data center and cloud, network infrastructure, wireless and mobility, physical and network security, end-user computing and VDI, optical/WAN, managed services and staffing solutions. Based in Houston, Texas, with sales and engineering assets in Austin, Dallas, San Antonio, El Paso, and South Texas, Netsync uses a true business consultative approach to determine clients requirements and architects innovative and synergistic IT solutions to meet clients needs. This approach has earned Netsync various customer service excellence awards and recognition as a progressive partner that introduces the newest, best-of-breed products and solutions to clients. Holding the most prestigious industry certifications, our highly skilled and seasoned engineering team is available 24 hours a day, 7 days a week.

Supervisor I-II

<h3>Job Description</h3>
Job Description
Belay Technologies has been voted Baltimore Business Journal's (BBJ) Best Places to Work 2019, runner up in 2020 and a finalist in 2021!
Belay Technologies is seeking a Cloud Engineer (any level) to join our dynamic intel team. The ideal candidate will have a passion for cloud technology and a strong commitment to delivering high-quality solutions in an agile environment. As a cloud engineer, you will contribute to developing, integrating, and managing cloud-based systems. 
Candidates should have the following qualifications: &nbsp;
<ul>
<li>TS/SCI Clearance with polygraph</li>
<li>Three (3) years of experience in software development/engineering in programs and contracts of similar scope, type, and complexity. Two (2) years of experience in software development on systems utilizing cloud-related technologies. A Bachelor's Degree from an accredited college or university in Computer Science or related discipline. Four (4) years of additional software development experience may be substituted for a Bachelor's Degree for a total of seven (7) years of experience.
<ul>
<li>Required Qualifications - (One or more of the following):
<ul>
<li>Administrator Networking experience with Cisco equipment </li>
<li>Linux experience</li>
<li>Familiarity with VMware</li>
<li>Comfort with Creating Network diagrams</li>
<li>Stong documentation skills</li>
<li>AWS Certified Solutions Architect Associate&nbsp;</li>
<li>AWS Certified SysOps Administrator</li>
<li>AWS Certified Solutions Architect Professional&nbsp;</li>
<li>AWS Certified DevOps Engineer Professional&nbsp;</li>
<li>Certified Kubernetes Application Developer&nbsp;</li>
<li>Certified Kubernetes Administrator</li>
</ul>
</li>
</ul>
</li>
</ul>
Candidates are required to have the following skills:
<ul>
<li>The Level 3 Cloud Engineer shall possess the following capabilities:
<ul>
<li>Perform requirements analysis, software development, installation, integration, evaluation, testing, and problem diagnosis/resolution</li>
<li>Modify software and algorithms designed for traditional environments to operate in cloud environments</li>
<li>Provide support to platforms and services based on Amazon Web Services (AWS) or other commercial cloud hosting environments</li>
<li>Provide support to platforms and services running in Kubernetes Orchestration Platform</li>
<li>Support the transition of operational systems and applications from traditional platforms to containerized/serverless environments</li>
<li>Maintain and integrate software into Continuous Integration / Continuous Deployment (CVCD) pipelines.</li>
<li>Support operational systems utilizing Kubernetes Orchestration Platform.</li>
<li>Support the deployment of operational systems and applications in a cloud environment. Conduct scalability assessments of Cloud-related algorithms, applications, and systems to identify performance bottlenecks and areas for improvement. &nbsp;</li>
</ul>
</li>
</ul>
Perks and Benefits:&nbsp;
<ul>
<li>8 weeks paid leave - 4 weeks of personal leave, 3 Yay! days, take off on your birthday,11 paid holidays and optional leave up to 6 days through Belay's volunteer program&nbsp;</li>
<li>10% matching in 401(k) contributions vested on day one&nbsp;</li>
<li>$5,000 annual training/tuition&nbsp;</li>
<li>Student Loan Repayment Program&nbsp;</li>
<li>100% company-funded HSA&nbsp;</li>
<li>Rich medical coverage (100% coinsurance)&nbsp;</li>
<li>Dental coverage including orthodontia&nbsp;</li>
<li>Up to $420,000 in life insurance, premiums 100% company funded&nbsp;</li>
<li>Amazon Prime, gym reimbursement, monthly lunches, games and prizes&nbsp;</li>
<li>Pet adoption program, generous referral bonus program, fun events, and more!&nbsp;</li>
</ul>
At Belay, we are committed to creating an environment where you can thrive both professionally and personally.&nbsp; We believe in transparency and fairness in compensation. Several factors influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, education, specific skills and competencies and certifications. Belay offers a competitive total compensation package that includes benefits and perks, a flexible work-life balance, and career development. Salary Range: $168,000 to $240,000 Belay Technologies is a certified Service-Disabled Veteran-Owned Small Business located in Columbia, Maryland (Baltimore/Washington area). Belay Technologies specializes in systems automation and full stack development. Belay Technologies provides leading technology and engineering solutions to the DoD, as well as state-of-the-art commercial products. We hire software engineers, web designers, test engineers, systems engineers, systems administrators, database engineers and other tech services. We are an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.
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Senior Cloud Engineer

<h3>Job Description</h3>
Job Description
Job Description
<ul>
<li>Overall, 15 years of experience and Min 8 years hands-on experience in leading and selling CX solutions on an enterprise level or large-scale deployments</li>
<li>Experience in handling large accounts, stakeholder management, account planning</li>
<li>Responsible to driving CX Revenue and account growth by identifying new buying centers and opportunities in client environment</li>
<li>Build and maintain strong relationships with clients and help drive CX engagements with client</li>
<li>Be the onshore point of contact for any client escalations</li>
<li>Works with offshore and internal technical teams to steer the project delivery and relationship</li>
<li>Strong expertise in CCaaS solutions like NICE, Genesys, AWS</li>
<li>Certification in Google/AWS Cloud or LEX/POLLY or Watson Conversational AI is an advantage</li>
<li>Basic Understanding of Voice Telephony(Avaya, Cisco, Genesys, AWS Connect) &amp; Data Networks(Basics of MPLS, Internet, VLAN etc.) and Communication process is an Add-on</li>
<li>Understanding of GenAI, LLMs, Systems Integration &amp; deployment models</li>
<li>Excellent communication &amp; presentation skills are highly required.</li>
<li>Proficient in working with cross functional teams</li>
<li>Ready to work in flexible time zone as per client requirement</li>
<li>Effective leadership and influencing skills in the application of CX and GenAI</li>
</ul>
Basic Qualifications
<ul>
<li>Bachelor's degree in computer science, Linguistics, or related technical field</li>
<li>At least 5 years' experience in CX Solution Architect role</li>
<li>10+ years' experience in Account Management, Stakeholder Management</li>
</ul>

VP, CX Transformation (CCaaS)

<h3>Job Description</h3>
Job DescriptionMSM Technology is seeking to fill the AV/VTC Technician position. We strive to provide the next generation of cutting-edge technologies. Our growth means exciting career opportunities for talented professionals in engineering, software development, and other key areas. We offer competitive compensation and benefits including Health, Vision, and Dental Insurance, a matching 401k plan, excellent training, and a vibrant working environment. Our employees are exceptional, giving us a competitive advantage by innovating solutions with a strong sense of mission and integrity. Position: AV/VTC TechnicianLocation: Ft. Eustis, VA.Clearance: Active Secret Responsibilities:
<ul>
<li>Provide on-site AV/VTC support, including troubleshooting for a variety of AV/VTC equipment such as Cisco-based conferencing systems and Microsoft Teams.</li>
<li>Perform daily VTC setup, scheduling, issue resolution, maintenance, equipment replacement and installation, live in-call support, and user training.</li>
<li>Creatively troubleshoot and work around conference rooms that are “hard down.”</li>
<li>Rapidly identify and resolve technical issues to reduce downtime in conference rooms.</li>
<li>Provide configuration support including driver builds and firmware updates for preventative maintenance of Cisco VTC and Windows-based systems.</li>
<li>Support customer requests, VTC meetings, and sessions across 10 different VTC rooms.</li>
<li>Work with and support both Cisco and Windows-based AV systems.</li>
<li>Demonstrate in-depth knowledge of monitors, projectors, videoconferencing systems, and Windows environments.</li>
<li>Maintain site inventory and spares using appropriate database tools.</li>
<li>Execute and complete Quarterly Preventative Maintenance (PM) projects and submit weekly status reports.</li>
<li>Monitor and manage break-fix tickets through the client’s ticketing system.</li>
<li>Provide AV/VTC support over both NIPR and SIPR communication networks.</li>
<li>Support Microsoft Teams conferences on both SIPR and NIPR networks.</li>
<li>Provide support for Skype for Business VTC systems, following the same operational standards as Cisco and Polycom VTC systems.</li>
</ul>
Required Skills:
<ul>
<li>Active Secret Clearance</li>
<li>Security+&nbsp; CE Certification (IAT Level II)</li>
<li>CTS Certification (must be obtained within 6 months of hire)</li>
<li>Minimum 2+ years of audio/visual experience</li>
<li>Proficient in Microsoft Teams (intermediate-level knowledge) including peripheral device troubleshooting (microphones, cameras, drivers)</li>
<li>Strong understanding of integrated AV signal paths (e.g., scalers, switchers, DAs, extenders) for high-level troubleshooting</li>
<li>Excellent customer service and communication skills (verbal and written)</li>
<li>Proficiency in Microsoft Office Suite (Outlook, Excel, Word) and Windows operating systems</li>
</ul>
&nbsp;Kindly review the job description and if you are interested, please share your updated resume and salary expectations. Thank you! Usman KhanSr. Recruitment ProfessionalRepresenting:MSM Technology, LLC&nbsp;Direct: (703) 662-0528Main: (703) 962-6001 Ext.: 502 Please consider the environment before printing this email.MSM Technology is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by law.

AV/VTC Technician

<h3>Job Description</h3>
Job DescriptionWe connect our employees with some of the best opportunities around. Time and again, our employees tell us that the most important thing we offer is respect. Federal Staffing Solutions puts people to work in all types of jobs. When you work with us, you build a relationship with a team of employment professionals in your community who have, in turn, built professional relationships with the businesses that are hiring. We are looking for a Enterprise Voice Engineer III to work in San Antonio, TX supporting our client. Clearance: Secret Salary: $69,000 
Requirements: 
<ul>
<li>Working knowledge of Secure Real-Time Transport Protocol (SRTP) including associated G.711 and G.729 codecs and Digital Tone Multi Frequency (DTMF). </li>
<li>Experience with Cisco Unified Communications Manager and or Avaya Aura soft switches. </li>
<li>Experience with Oracle SBCs and other voice media gateway appliances. </li>
<li>Experience supporting distributed firewall infrastructure. </li>
<li>Experience creating/supporting IPSec MPLS VPN infrastructure </li>
<li>Experience implementing and supporting BGP routing protocols </li>
<li>Experience designing, configuring and troubleshooting QoS classification, marking and prioritization of network traffic (voice, critical applications, etc.). </li>
<li>Familiarity with IPSec implementation and troubleshooting </li>
<li>Currently possess DoD 8750 certification at IAT level II, Security+ CE or equivalent to meet requirement. </li>
<li>Experience with one or multiple Cisco, Avaya or Oracle voice platforms including Cisco Unified Communications Manager (CUCM), Cisco Unity, Cisco Unified Border Element (CUBE), Oracle Session Border Controller (SBC) and Avaya Aura Application Server. </li>
<li>Expertise in SIP internetworking signaling and call flow. </li>
<li>Demonstrable experience of advanced fault analysis to isolate and diagnose network problems for routing, switching, security and large scale voice implementations. </li>
<li>Currently possess an active Secret security clearance. </li>
<li>BS and 4-8 years of prior relevant experience or Masters with 2-6 years of prior relevant experience. (Or equivalent combination of education and/or experience.) </li>
</ul>
Essential Requirements: US Citizenship is required. Active Secret clearance is required. 
 
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job with or without reasonable accommodation. While performing the duties of this job, the employee will regularly sit, walk, stand and climb stairs and steps. May require walking long distance from parking to work station. Occasionally, movement that requires twisting at the neck and/or trunk more than the average person, squatting/ stooping/kneeling, reaching above the head, and forward motion will be required. The employee will continuously be required to repeat the same hand, arm, or finger motion many times. Manual and finger dexterity are essential to this position. Specific vision abilities required by this job include close, distance, depth perception and telling differences among colors. The employee must be able to communicate through speech with clients and public. Hearing requirements include conversation in both quiet and noisy environments. Lifting may require floor to waist, waist to shoulder, or shoulder to overhead movement of up to 20 pounds. This position demands tolerance for various levels of mental stress. 
 
Job Duties: 
<ul>
<li>Perform engineering tasks to maintain a large, complex and highly resilient IP voice and video communications infrastructure. </li>
<li>Manage, configure, troubleshoot and assure service supporting all aspects of a voice, video and data network. </li>
<li>Must be organized, document oriented, possess skills in diagramming, and understand WAN principals. </li>
<li>Perform system maintenance, support capacity planning activities and complete configuration change actions and documentation efforts. </li>
<li>Configure and implement calling search spaces, route plans, route partitions, route lists and device profiles. </li>
<li>Configure Cisco or Juniper routing and switching devices. </li>
<li>Support distributed firewall infrastructure. </li>
<li>Develop technical policy, work instructions and reporting in support of an enterprise IP telephony network. </li>
<li>Analyze and resolve complex technical problems utilizing foundational knowledge of SIP signaling and call-flows.</li>
<li>Analyze and resolve remote site registration, signaling and media problems. </li>
<li>Validate change requests and ensure accuracy. </li>
<li>Perform fault analysis and configuration of voice subscribers, call handlers and call routing rules. </li>
<li>Perform fault analysis and configuration of Cisco and or Juniper routing and switching rules. </li>
</ul>
Equal Opportunity Employer

Enterprise Voice Engineer (Secret)

<h3>Job Description</h3>
Job Description
SarelaTech is actively seeking Network Engineers and Administrators of various experience levels (Intermediate, Senior, and SME) to support a high-profile Department of Defense (DoD) program located at Fort Belvoir, VA.
Our team supports the Defense Threat Reduction Agency (DTRA) in consolidating, modernizing, and continuously enhancing the delivery of mission-critical IT services. This includes designing and maintaining enterprise-class networks across CONUS and OCONUS environments.
Key Responsibilities:
Depending on level and role, responsibilities may include:
<ul>
<li>
Design, configure, and maintain secure network infrastructures, including WAN, LAN, SD-WAN, and cloud-integrated networks.
</li>
<li>
Perform proactive monitoring, troubleshooting, and incident response using tools such as SolarWinds, NetOps, Splunk, and ACAS.
</li>
<li>
Plan and execute infrastructure upgrades, migrations, and new implementations.
</li>
<li>
Support change management processes (e.g., CAB, CM), and ensure compliance with DoD standards.
</li>
<li>
Collaborate with mission partners, contractors, and stakeholders to ensure network reliability and security.
</li>
<li>
Provide technical leadership, mentorship, and escalation support for junior administrators and Tier I–III staff.
</li>
<li>
Create documentation, standard operating procedures (SOPs), after-action reports (AARs), and executive briefings.
</li>
</ul>
Key Technologies &amp; Tools:
<ul>
<li>
Cisco (including ACI)
</li>
<li>
F5 Load Balancers
</li>
<li>
SD-WAN, EVPN, and Software-Defined Networking (SDN)
</li>
<li>
Wireless/Wired network technologies
</li>
<li>
SolarWinds, NetOps, Splunk, ACAS
</li>
<li>
ServiceNow or similar ticketing/change management systems
</li>
<li>
IPv4 / IPv6 design and implementation
</li>
</ul>
Basic Qualifications:
<ul>
<li>
Active Secret or Top Secret Clearance (required based on position)
</li>
<li>
3–10+ years of experience in network engineering/administration
</li>
<li>
DoD 8570 IAT Level II or III certification (e.g., Security+, CASP, CISSP)
</li>
<li>
Experience with enterprise network operations, troubleshooting, and configuration
</li>
<li>
Understanding of ITIL processes and compliance frameworks
</li>
</ul>
Preferred Qualifications:
<ul>
<li>
Experience leading or mentoring technical teams
</li>
<li>
Expertise with Cisco ACI, SD-WAN architecture, or DevSecOps environments
</li>
<li>
Experience with DoD data center operations and network modernization initiatives
</li>
</ul>
Additional Information:
<ul>
<li>
Multiple roles are open across intermediate to SME level
</li>
<li>
Shift flexibility: Day and Night positions available (including Wed–Sat night shift)
</li>
<li>
Some roles may require support of global networks and on-prem/cloud hybrid environments
</li>
<li>
Ideal candidates are adaptable, collaborative, and passionate about network innovation in a mission-critical environment
</li>
</ul>
Company DescriptionSarela Technology Solutions is a Professional Information Technology (IT) Services company specializing in Cybersecurity Operations, Cybersecurity Compliance, Cloud Engineering, Software Engineering, and Program/Project Management. At SarelaTech, you’ll be part of a mission-focused, values-driven team working on meaningful national defense programs. We prioritize integrity, innovation, and continuous improvement in everything we do. If you thrive in a collaborative environment with opportunities for technical growth and leadership, we want to hear from you. Our Vision: Deliver innovative IT and cybersecurity solutions that empower our customers to achieve mission success, today and tomorrow. Our Mission: To be the trusted technology partner that enables secure, agile, and mission-driven success across every domain we serve. Our Values: Honor, integrity, courage, excellence, commitment, and continuous improvement are embedded in our DNA. Sarela Technology Solutions, LLC is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on any basis or status protected under federal, state, or local law 
<h3>Company Description</h3>
Sarela Technology Solutions is a Professional Information Technology (IT) Services company specializing in Cybersecurity Operations, Cybersecurity Compliance, Cloud Engineering, Software Engineering, and Program/Project Management. At SarelaTech, you’ll be part of a mission-focused, values-driven team working on meaningful national defense programs. We prioritize integrity, innovation, and continuous improvement in everything we do. If you thrive in a collaborative environment with opportunities for technical growth and leadership, we want to hear from you.\r\n\r\nOur Vision: Deliver innovative IT and cybersecurity solutions that empower our customers to achieve mission success, today and tomorrow.\r\nOur Mission: To be the trusted technology partner that enables secure, agile, and mission-driven success across every domain we serve.\r\nOur Values: Honor, integrity, courage, excellence, commitment, and continuous improvement are embedded in our DNA.\r\n\r\nSarela Technology Solutions, LLC is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on any basis or status protected under federal, state, or local law

Network Administrator / Network Engineer

<h3>Job Description</h3>
Job Description
Title:- Lead Network Engineer Duration:- 3+ Month
Key Responsibilities:
<ul>
<li>Design, implement, and optimize enterprise-level networking systems.</li>
<li>Act as the subject matter expert and escalation point for network-related issues.</li>
<li>Collaborate with stakeholders across departments to align network solutions with business needs.</li>
<li>Provide technical leadership and mentorship to a team of network engineers.</li>
<li>Ensure high network availability and performance through proactive monitoring and tuning.</li>
<li>Lead projects related to network infrastructure upgrades and expansions.</li>
<li>Maintain network documentation, including architecture diagrams and SOPs.</li>
<li>Support compliance with healthcare regulations such as HIPAA through secure network design.</li>
</ul>
Required Qualifications:
Education:
<ul>
<li>Bachelor’s degree in Information Systems, Computer Science, Engineering, or a related field, or equivalent combination of education and experience.</li>
</ul>
Experience:
<ul>
<li>Minimum of 8 years in networking roles with expertise in network architecture.</li>
<li>Proven experience managing complex network infrastructures, ideally in a healthcare environment.</li>
<li>Strong hands-on experience with:
<ul>
<li>Cisco</li>
<li>Palo Alto</li>
<li>Azure Networking</li>
</ul>
</li>
<li>Demonstrated success in implementing and maintaining secure networks, including firewalls, VPNs, and IDS/IPS systems.</li>
</ul>
Skills and Competencies:
<ul>
<li>In-depth knowledge of networking protocols, design, and implementation best practices.</li>
<li>Strong troubleshooting and problem-solving capabilities for complex network issues.</li>
<li>Familiarity with healthcare IT standards and compliance, including HIPAA.</li>
<li>Effective communicator with excellent leadership and mentorship skills.</li>
<li>Proficient in technical documentation and network design tools (e.g., Visio).</li>
<li>Ability to manage multiple concurrent projects with strong organizational skills.</li>
<li>Proficient in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, Visio).</li>
</ul>
Company DescriptionSelect Source International (SSI) is a distinguished staffing company with nearly 25 years of experience, renowned for delivering top-tier workforce solutions encompassing staffing, recruiting, and managed services. As a proud supplier, we bring a wealth of expertise and best-in-business differentiators to comprehensively support your diverse workforce needs. Based in Minneapolis, Minnesota, USA, SSI has established itself as a global leader, serving a broad clientele across industries with unwavering dedication and excellence. SSI is ISO 9001, 14001, and Soc2 Type2 certified, underscoring our commitment to quality and security. We have garnered numerous sustainability and supplier diversity awards, further validating our industry-leading capabilities 
<h3>Company Description</h3>
Select Source International (SSI) is a distinguished staffing company with nearly 25 years of experience, renowned for delivering top-tier workforce solutions encompassing staffing, recruiting, and managed services. As a proud supplier, we bring a wealth of expertise and best-in-business differentiators to comprehensively support your diverse workforce needs.\r\n\r\nBased in Minneapolis, Minnesota, USA, SSI has established itself as a global leader, serving a broad clientele across industries with unwavering dedication and excellence. SSI is ISO 9001, 14001, and Soc2 Type2 certified, underscoring our commitment to quality and security. We have garnered numerous sustainability and supplier diversity awards, further validating our industry-leading capabilities

Technical Lead

<h3>Job Description</h3>
Job Description
Why Govplace?
Our intentional culture, our leaders, our people…. which helped us rank #1 Best Companies to work for in Maryland. This achievement is a testament to the dedication and passion of our smart, vibrant, and dynamic team members. At Govplace, you won’t just find a job, you’ll discover a career with purpose, impact, and the opportunity to grow. Our team creates and brings market-leading, transformative technology solutions to the federal government, and our goal is to support them in building an exciting and profitable career by providing opportunities for professional and personal growth, competitive benefits, and work/life balance.
Govplace delivers innovative IT solutions to the federal government. We specialize in transforming federal IT systems into efficient scalable infrastructures that enhance operational performance and fortify against evolving cyber threats. We enable mission success for federal agencies with innovative, secure technology solutions and services that drive modernization, elevate cyber security excellence, and unlock peak efficiency. Our expertise in modernization, security, and optimization, augmented by our actionable insights derived from industry partnerships and extensive federal agency knowledge, enables our customers to deliver secure, resilient, and cost-effective services that meet the highest standards of national security and compliance.
About the Role
We are seeking a skilled and experienced Operations Manager to lead a high-performing IT Service Desk team in a fast-paced and evolving environment. This on-site position plays a critical leadership role in overseeing day-to-day operations, ensuring timely service delivery, and maintaining high standards of technical support and customer satisfaction.
The ideal candidate will possess strong leadership qualities, a deep understanding of service desk processes, and the ability to communicate and collaborate effectively across all levels of the organization.
Key Responsibilities
<ul>
<li>Manage the daily operations of the IT Service Desk to ensure prompt and efficient technical support.</li>
<li>Serve as the primary on-site liaison for client representatives and designate an on-site backup POC as required.</li>
<li>Review and update all open service tickets daily, ensuring progress is clearly documented and resolved in a timely manner.</li>
<li>Monitor service desk queues to prevent backlog; triage and classify new tickets within 15 minutes of submission.</li>
<li>Prioritize tickets appropriately and assign to the correct categories, departments, or individuals.</li>
<li>Supervise and support Service Desk personnel; evaluate performance and take necessary actions to ensure team effectiveness and retention.</li>
<li>Conduct quality reviews of technical documentation before submission to oversight authorities.</li>
<li>Ensure compliance with all contract deliverables, timelines, and quality standards.</li>
<li>Maintain an accurate inventory of all IT assets assigned to service desk personnel and review consumable stock weekly.</li>
</ul>
Required Qualifications
<ul>
<li>Minimum of five (5) years of IT Service Desk/Help Desk experience.</li>
<li>Minimum of two (2) years in a management or leadership role.</li>
<li>Excellent leadership, interpersonal, and communication skills.</li>
<li>Strong organizational skills with the ability to manage and prioritize multiple projects simultaneously.</li>
<li>Experience working in high-demand, fast-paced IT environments.</li>
<li>Strong attention to detail and a focus on quality service delivery.</li>
</ul>
Certification Requirements
Required:
<ul>
<li>ITIL Foundation</li>
<li>CAPM (Certified Associate in Project Management)
<ul>
<li>OR ITIL 4 Strategist (must be obtained within 6 months of hire)</li>
</ul>
</li>
<li>At least one Intermediate-Level Industry Certification, such as:
<ul>
<li>CompTIA Security+ (Sec+)</li>
<li>Cisco Certified Network Associate (CCNA)</li>
<li>Microsoft Modern Desktop Administrator Associate</li>
</ul>
</li>
</ul>
Desired:
<ul>
<li>PMP (Project Management Professional)</li>
<li>Higher-level certifications, such as:
<ul>
<li>CISSP (Certified Information Systems Security Professional)</li>
<li>CCNP (Cisco Certified Network Professional)</li>
<li>Microsoft 365 Certified: Enterprise Administrator Expert</li>
</ul>
</li>
</ul>
Preferred Skills
<ul>
<li>Familiarity with ITIL or similar service management frameworks.</li>
<li>Experience in IT support within government, enterprise, or contract-based environments.</li>
<li>Experience reviewing or producing technical documentation.</li>
</ul>

Operations Manager- IT Service Desk

<h3>Job Description</h3>
Job DescriptionWe are looking for a detail-oriented Executive Assistant to join our team in Sacramento, California, on a Contract to permanent basis. The ideal candidate will play a pivotal role in supporting executive leadership through efficient calendar management, correspondence, and coordination of meetings. This position requires a proactive approach to managing administrative tasks while maintaining a high level of professionalism. Responsibilities: • Manage executive calendars, including scheduling meetings, conference calls, and appointments. • Coordinate and organize virtual meetings using Cisco Webex and other communication platforms. • Prepare and edit correspondence, reports, and presentations with attention to accuracy and detail. • Oversee travel arrangements and expense reporting using Concur to ensure timely reimbursements. • Maintain accurate records and documentation within CRM systems, ensuring data integrity. • Support payroll and timekeeping processes using Kronos Timekeeping System and other related tools. • Facilitate communication between executives and internal teams to ensure smooth operations. • Monitor deadlines and follow up on tasks to ensure timely completion of projects. • Handle sensitive and confidential information with discretion and professionalism. • Assist in organizing team events and activities to foster collaboration and morale.• Proven experience as an Executive Assistant, preferably within financial services. • Proficiency in Cisco Webex Meetings, Concur, and CRM systems. • Familiarity with Kronos Timekeeping System and other payroll tools. • Strong organizational skills with the ability to manage multiple priorities effectively. • Exceptional written and verbal communication skills. • High level of proficiency in calendar management and scheduling. • Ability to handle confidential information with discretion. • Adept at using Microsoft Office Suite and other productivity tools.

Executive Assistant

<h3>Job Description</h3>
Job DescriptionWe connect our employees with some of the best opportunities around. Time and again, our employees tell us that the most important thing we offer is respect. Federal Staffing Solutions puts people to work in all types of jobs. When you work with us, you build a relationship with a team of employment professionals in your community who have, in turn, built professional relationships with the businesses that are hiring. We are looking for a JRSS NOC Technician to work in Scott AFB, IL supporting our client. Clearance: Secret Salary: $69,000 
Requirements: 
<ul>
<li>Must have DoD-8570 IAT Level 2 baseline certification (Security+ CE, or equivalent) at start date. </li>
<li>High school and 2-4 years of experience. </li>
<li>Ability to work in a 24/7 operation. </li>
<li>Experience with one or more of the following: alarm surveillance, fault management, LAN maintenance, performance management. </li>
<li>Expertise in one or more of the following: routers, switches, routing protocols, CISCO, Juniper, MPLS. </li>
<li>General understanding of network topologies. </li>
<li>Must have an active DoD Secret security clearance. </li>
</ul>
Desired Experience and Skills: 
<ul>
<li>Tech control facility or cyber transport experience </li>
<li>Circuit actions and vendor experience </li>
<li>IP architecture experience </li>
<li>Telco NOC, inside or outside plant experience. </li>
<li>Experience with MS Office suite, i.e. Outlook, Excel, Word, Access, PowerPoint, TEAMs </li>
<li>Experience with one or more of the following: alarm surveillance, fault management, LAN maintenance, performance management, change management. </li>
<li>Any additional certifications to include: CCNA, JNCIA-Junos, F5 Networks Certified Technical Specialist, ITILv4. </li>
</ul>
 Essential Requirements:
<ul>
<li>US Citizenship is required. </li>
<li>Active Secret clearance is required. </li>
<li>Must have DoD-8570 IAT Level 2 baseline certification (Security+ CE, or equivalent) at start date. </li>
</ul>
 Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job with or without reasonable accommodation. While performing the duties of this job, the employee will regularly sit, walk, stand and climb stairs and steps. May require walking long distance from parking to work station. Occasionally, movement that requires twisting at the neck and/or trunk more than the average person, squatting/ stooping/kneeling, reaching above the head, and forward motion will be required. The employee will continuously be required to repeat the same hand, arm, or finger motion many times. Manual and finger dexterity are essential to this position. Specific vision abilities required by this job include close, distance, depth perception and telling differences among colors. The employee must be able to communicate through speech with clients and public. Hearing requirements include conversation in both quiet and noisy environments. Lifting may require floor to waist, waist to shoulder, or shoulder to overhead movement of up to 20 pounds. This position demands tolerance for various levels of mental stress. 
 
Job Duties: 
<ul>
<li>Execute network operations to include analysis of customer traffic across the MPLS and JRSS infrastructure. </li>
<li>Perform real-time customer failover to restore services during scheduled and unscheduled outages and maintenance actions. </li>
<li>Work directly with supported customers and peers to ensure maximum network availability to minimize or eliminate mission and operational impact. </li>
<li>Proactively monitor network alarms across platform specific network management tools. </li>
<li>Perform a variety of change management tasks which include hardware replacement, software configurations, and ASI management. </li>
<li>Utilize incident management applications to document all aspects of reported outages/degradations, isolations, escalations, and resolutions during the lifecycle of a service impacting network incident. </li>
<li>Assess and identify resolutions to various network incidents and/or deficiencies leveraging knowledge in one or more of following: routers, switches, routing protocols, MPLS, VPN technologies, IDS/IPS, proxies, packet capture, network taps, load balancing, firewalls, out-of-band management.</li>
</ul>
Equal Opportunity Employer

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