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<h3>Job Description</h3>
Job Description
#BECOMEANALLYTODAY! #ALLIESNEEDSALLIES
 
$2,500 SIGN-ON INCENTIVE BONUS
 
FOR CONSIDERATION: Email cover letter and resume to <a href="mailto:humanresources@alliesforeverychild.org" target="_blank">humanresources@alliesforeverychild.org</a>
 
Full Benefits Package offered, including:
 Competitive Pay
 12 Holidays per calendar year
 2 Personal Days - birthday and anniversary of employment
 10 Vacation Days per year (increases with tenure)
 10 Sick Leave Days per year
 10 Jury Duty Days
 100% Employer Contribution to: Health - Kaiser or Anthem, Dental, Vision
 401k Retirement Plan with a 50% employer match for the first 4%
 100% Employer-Paid Life and Accidental Insurance
 Employee Assistance Program (EAP) – for team members and dependents
 Additional benefits:
o Pet Insurance
o Supplemental Life Insurance
o Discounts on movie tickets, amusement parks, travel, hotels, sporting events, shows, and more.
o Initial and ongoing training and professional development opportunities
o Opportunities for growth and advancement
o Employee referral incentive - $1,500
o Public Service Loan Forgiveness
o Credit Union Membership
 
AGENCY OVERVIEW:
Every child needs a childhood. Allies for Every Child (Allies) exists to give at-risk children and children living in poverty the foundation they need to increase their life choices and lead fulfilling lives. For nearly 40 years, Allies has been providing thousands of at-risk children and their families with critical, high-quality child development and family wellness programs (including comprehensive early education and Early Head Start
services), family strengthening interventions, foster care and adoption services, and a range of vital, integrated services, including mental health services, educational assessments, trauma and disabilities screenings/advocacy, nutrition services, dental and vision screenings, and pediatric health consultations. In 2024, Allies expanded its reach, serving even more children and youth in foster care and those transitioning to adulthood through Extraordinary Families, a program of Allies for Every Child.
 
JOB SUMMARY
Under the clinical supervision of the Director of Youth and Young Adult Services, the Youth and Young Adult Mental Health Clinician (Clinician) conducts professional mental health assessments and provides CAPIT services (child abuse prevention, intervention, and treatment), including individual and/or group/family counseling, psychotherapeutic services, crisis management, and other related services and activities for clients and their family members. This role involves working in field-based settings and engaging with high-risk, marginalized, or otherwise vulnerable populations (e.g., foster care, homeless, sexually exploited, pregnant and parenting youth, transition-age youth, LGBTQ+ youth, etc.) and individuals in crisis.
 
ESSENTIAL JOB DUTIES
To successfully perform this job, an individual must believe in and act in accordance with the Agency's mission/vision statements, adopted theoretical frameworks, and philosophy, and adequately carry out each essential duty. The requirements listed below reflect the knowledge, skills, and abilities needed. Reasonable accommodations may be provided to assist individuals with disabilities in performing the essential functions. In accordance with our "team" philosophy, the person filling this position may occasionally be required to carry out or assist with other tasks beyond the duties listed in this job description.
 
Direct Services:
• Participate in the intake process to gather information on clients’ (i.e., family, social, employment, medical, and mental health treatment) histories. Conduct client interviews and diagnostic assessments to develop personalized treatment and recovery plans.
• Develop urgent crisis care plans to resolve and help clients cope with acute mental or emotional problems, which may include referral to another treatment source, such as a psychiatrist, a psychologist, a rehabilitation counselor, or another agency.
• Plan and conduct the client's therapy program under the guidance of supervisory staff to address presenting problems identified through the assessment process, considering the client's treatment goal and the length and modality of therapy.
• Provide crisis intervention, mental health treatment (i.e., one-on-one counseling and/or group/family counseling, as applicable), and other related mental health care services to clients (and their family members as appropriate).
• Utilize evidence-based treatment modalities that are consistent with program goals and that best fit with clients' age and treatment needs (e.g., motivational interviewing, trauma-focused cognitive behavioral therapy, etc.).
• Participate in a multi-disciplinary team to review client cases, treatment approaches, clinical issues, client progress, and treatment recommendations.
• Coordinate supportive services by linking clients to community resources as needed to maximize client self-sufficiency and well-being.
• Maintain accurate and up-to-date documentation in accordance with agency policies, licensing and regulatory standards, and COA accreditation requirements.
• Evening and weekend work required.
 
Interagency and Cross-Departmental Collaboration:
• Offer guidance on trauma-informed services across departments.
• Partner with the Head of Educational Excellence, the Healthy Families Allies Program Manager, and the Early Childhood Mental Health and Child Welfare programs to coordinate services for pregnant or parenting transition-age youth (TAY), utilizing a 2Gen approach.
• Partner with UP4Youth Program Specialists to ensure UP4Youth participants have access to mental health services.
• Partner with the communications team to develop and share impact stories.
 
Quality and Performance Improvement:
• Manage, maintain, and update client files, complete and update case records, and perform other administrative duties as required.
• Ensure timely, accurate completion of monthly, quarterly, and annual program activity reports, as well as other required documentation.
• Understand and implement regulations, policies/procedures, and relevant contract requirements (COA, DCFS, and reasonable knowledge of any of the contracts they are providing services for).
• Support the program/department in reaching annual plans and agency-wide goals.
• Attend and participate in all mandated trainings, work groups, program activities, focus groups, and staff development/training activities to enhance skills and develop professional knowledge.
• Support audits, reporting, and quality improvement efforts.
 
Community and Stakeholder Engagement:
• Collaborate with the Department of Children and Family Services (DCFS), Juvenile Probation, Los Angeles County Office of Education, and community-based organizations to support youth/TAY needs.
• Coordinate with community-based organizations and other providers to ensure continuity of care.
• Represent Allies in community stakeholder or partner meetings and forums as needed.
• Maintain effective relationships with public and private organizations, including county departments, advocacy groups, and community-based organizations.
 
QUALIFICATIONS &amp; EDUCATION
 
Preferably, the ideal candidate will:
 
• Understand system of care issues as they relate to youth/TAY services and the importance of continuum of care that addresses crisis stabilization and transitional support, providing participants with holistic access to all the services and resources they need to build health, well-being, and independence.
• Have experience conducting dyadic therapy with parents or caregivers and their young children, focusing on supporting attachment, protective factors, and parenting skills. Knowledge and experience with key evidence-based models like Child-Parent Psychotherapy (CPP).
• Understand child and adolescent development and how adverse childhood experiences (ACEs) and positive childhood experiences impact development.
• Be adept at developing relationships with community members and community-based organizations to reach shared goals and foster engagement.
• Be dedicated to creating and supporting culturally responsive services provided by a culturally diverse workforce.
• Know of or have experience working with the LGBTQ+ community and familiarity with issues of particular relevance to LGBTQ+ people.
• Be bilingual in English and Spanish.
• Be experienced with DMH contracts, Medi-Cal billing/documentation, or EHR systems.
 
The candidate must have:
• A master’s degree in Marriage and Family Therapy, Social Work, Counseling Psychology, or Clinical Psychology.
• A current license as an LMFT, LCSW, or Psychologist in the state of California.
• Two years of recent, related experience in youth/young adult crisis intervention and mental health services.
• Fingerprint background clearance (DOJ, FBI &amp; Child Abuse Clearance Index), or approved exemption
• Successful completion of pre-employment physical, PPD risk assessment, proof of immunizations for pertussis (Tdap), measles (MMR), and influenza (can decline).
• Class “C” driver’s license, proof of automobile insurance, and access to reliable transportation. Personal transportation is required.
• Alignment with Allies’ mission and philosophy.
 
• Excellent Knowledge of:
o Crisis Intervention Theory, Systems Theory, and other relevant theoretical approaches (and an ability to incorporate this into both the mental health assessments and treatment interventions).
o Wellness and recovery practices, evidence-based clinical interventions (e.g., trauma-focused cognitive behavioral therapy, motivational interviewing), and crisis intervention skills.
o The broad range of issues related to foster care, TAY, and other high-risk populations (e.g., people experiencing homelessness, commercial sexual exploitation, etc.), and related mental health concerns.
o Understand the ethical guidelines for working with youth who are currently or have been in foster care.
o Knowledge and understanding of the diagnostic criteria pertaining to the psychiatric diagnoses most prevalent in the target population.
o Microsoft Office (Word, Excel, Outlook).
 
• Experience with/Ability to:
o Respond effectively in fast-paced, dynamic, and sometimes high-stress environments. Experience with TAY, people experiencing homelessness, or co-occurring issues, and working with TAY and high-risk populations is required.
o Respond quickly, effectively, and with equanimity to client/family crises and life situations.
o Promote and safeguard the rights and well-being of LGBTQ+ clients through education, advocacy, and community support.
o Provide field-based services. Travel throughout Los Angeles County is required.
o Seek and synthesize information and produce detail-oriented work.
o Organize workload and prioritize responsibilities. Ability to plan, organize, and prioritize work in a continuously changing and complex environment.
o Communicate effectively with diverse audiences, verbally and in writing.
o Develop productive relationships with colleagues and clients. Exceptional interpersonal skills required.
o Work independently and as part of a multidisciplinary team, and welcome opportunities to work across diverse cultures.
o Handle and manage confidential information in compliance with HIPAA standards and agency policies.
o Serve as a role model for children/youth, TAY, and families served by Allies.
 
Allies encourages all applicants. We seek to hire qualified staff who reflect the rich diversity of the communities we serve and can advance our mission. We define diversity in broad terms to include race, ethnicity, nationality, age, gender, religion, sexual orientation, gender identity and expression, disability, geography, socio-economic status, lived experience that relates to our mission and the communities we serve, etc. This is a priority for every one of our hires, inclusive of management and senior management level roles.
Company DescriptionEvery child needs a childhood. Allies for Every Child (Allies) exists to give at-risk children and children living in poverty the foundation they need to increase their life choices and lead fulfilling lives. For nearly 40 years, Allies has been providing thousands of at-risk children and their families with critical, high-quality child development and family wellness programs (including comprehensive early education and Early Head Start services), family strengthening interventions, foster care and adoption services, and a range of vital, integrated services, including mental health services, educational assessments, trauma and disabilities screenings/advocacy, nutrition services, dental and vision screenings, and pediatric health consultations. In 2024, Allies expanded its reach, serving even more children and youth in foster care and those transitioning to adulthood through Extraordinary Families, a program of Allies for Every Child. 
<h3>Company Description</h3>
Every child needs a childhood. Allies for Every Child (Allies) exists to give at-risk children and children living in poverty the foundation they need to increase their life choices and lead fulfilling lives. For nearly 40 years, Allies has been providing thousands of at-risk children and their families with critical, high-quality child development and family wellness programs (including comprehensive early education and Early Head Start services), family strengthening interventions, foster care and adoption services, and a range of vital, integrated services, including mental health services, educational assessments, trauma and disabilities screenings/advocacy, nutrition services, dental and vision screenings, and pediatric health consultations. In 2024, Allies expanded its reach, serving even more children and youth in foster care and those transitioning to adulthood through Extraordinary Families, a program of Allies for Every Child.

Youth and Young Adult Mental Health Clinician

<h3>Job Description</h3>
Job Description
&nbsp;Salary:&nbsp;$75,000-$85,000
Other Forms of Compensation: &nbsp;
Pay Grade:&nbsp;[[payGrade_obj]]&nbsp;
&nbsp;
Morrison Healthcare&nbsp;is a leading national food and nutrition services company exclusively dedicated to serving more than 600 hospitals and healthcare systems. Morrison's hospital kitchens, restaurants, and cafés feature socially responsible practices and exceptional guest experiences. The company's comprehensive Mindful Choices® wellness and sustainability platform includes the latest in healthful eating and an understanding of behavioral change in food consumption. Morrison's alignment with Partnership for a Healthier America's (PHA) Hospital Healthy Food Initiative positively impacts up to 41 million patients and 500 million hospital meals annually. Morrison has been named one of Modern Healthcare's "Top 100 Best Places to Work in Healthcare" for the past five years, and Training Magazine's Top 125 organizations for the past six consecutive years. The company is a division of Compass Group and has more than 1,200 registered dietitians, 300 executive chefs, and 17,000 professional food service team members.
Job Summary
We are seeking a Patient Services Manager to lead our Patient Services Team in an Acute Care setting in City, State. 
 Key Responsibilities:
<ul>
<li>Establishes goals and oversees implementation of patient food services needs based upon medical direction and patient population</li>
<li>Hires, directs, coaches, trains, and develops patient service team members</li>
<li>Complies with dietary restrictions on special or modified diets to ensure optimal food preferences are met within guidelines of the diet order limitations</li>
<li>Ensures patient services staff assists in achieving stated patient satisfaction goals</li>
<li>Complies with regulatory standards, including federal, state, and accrediting agencies while adhering to facility confidentiality, HIPAA regulations, and patient rights policies</li>
<li>Participates in/ leads patient satisfaction programs, departmental meetings, and facility wide Quality Assurance/Performance Improvement programs</li>
</ul>

Qualifications:
<ul>
<li>Associate degree with one (1) year work experience in food services or related field, or bachelor’s degree in food service technology/management or related field</li>
<li>Certified Dietary Manager certificate, Registered Diet Technician or Registered Dietitian, preferred</li>
<li>Minimum of one (1) year experience in food service management preferred in an acute care setting</li>
<li>ServSafe® certified, desirable</li>
<li>Possess the necessary skills to effectively utilize Microsoft office applications, electronic medical record, and diet office systems</li>
</ul>
Apply to Morrison Healthcare today!
Morrison Healthcare is a member of Compass Group USA
Click here to Learn More about the Compass Story
&nbsp;
Associates at Morrison Healthcare are offered many fantastic benefits.&nbsp;
&nbsp;
<ul>
<li>Medical</li>
<li>Dental</li>
<li>Vision</li>
<li>Life Insurance/ AD</li>
<li>Disability Insurance</li>
<li>Retirement Plan</li>
<li>Flexible Time Off</li>
<li>Paid Parental Leave</li>
<li>Holiday Time Off (varies by site/state)</li>
<li>Personal Leave</li>
<li>Associate Shopping Program</li>
<li>Health and Wellness Programs</li>
<li>Discount Marketplace</li>
<li>Identity Theft Protection</li>
<li>Pet Insurance</li>
<li>Commuter Benefits</li>
<li>Employee Assistance Program</li>
<li>Flexible Spending Accounts (FSAs)</li>
</ul>
&nbsp;
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws.&nbsp;For positions in Washington State, Maryland, or to be performed Remotely, click here for paid time off benefits information.
&nbsp;
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.
&nbsp;
Applications are accepted on an ongoing basis.
Morrison Healthcare maintains a drug-free workplace.
&nbsp;
Req ID:&nbsp;&nbsp;1482185
Morrison Healthcare&nbsp;
KATHRYN MANFUSO&nbsp;
[[req_classification]]&nbsp;

MGR, PATIENT SVCS I

<h3>Job Description</h3>
Job Description
&nbsp;
Position Title:&nbsp;DIR, DINING SERVICES - Drury University- Springfield, MO&nbsp;
Pay Grade:&nbsp;14&nbsp;
Reports To: District Manager
Salary:&nbsp; $77,000-82,000
Relocation Assistance
Fresh Ideas Management is a dynamic food service management company that believes good food is a powerful thing.&nbsp; Food brings people together and food creates memories.&nbsp; 
&nbsp;
Fresh Ideas encourages creativity by creating fun working environments for our teams! Our diverse teams enjoy a workplace where creativity, openness and innovation flow free and new, Fresh Ideas are encouraged. Our team-members are excited about creating delicious, unique and engaging dining experiences for our guests.
&nbsp;
Fresh Ideas offers a full benefits package, flexible schedules that respect one of our core values, work life balance, and ongoing training and development opportunities.&nbsp; This, along with our rapid growth, means accelerated promotion opportunities for every motivated Fresh Ideas team member! 
&nbsp;
Job Summary
FRESH IDEAS is hiring an energetic and growth minded DIRECTOR DINING SERVICES on the beautiful campus of DRURY UNIVERSITY.&nbsp; In this key leadership role, you are responsible for the success of the food service team.&nbsp; Our partnership in CAMPUS DINING is to create a welcoming and nourishing environment for students, faculty, and staff.&nbsp; Your responsibilities will encompass overseeing all aspects of residential campus dining operations (including catering) while elevating the food service experience.
The Springfield area has plenty of outdoor activities and trails via Ozark Greenways, plus parks and nature-centers.&nbsp; &nbsp;Living near Drury University in Springfield, Missouri offers a wonderful blend of small-town charm with urban convenience. &nbsp;For someone who loves exploring food, the area is a surprising gem. The Greater Springfield Farmers’ Market is a true “producer only” market, vendors must personally grow what they sell. &nbsp;The Farmers Market of the Ozarks at Farmers Park features farm-fresh goods, artisan items, public art, trails, and community-green space. &nbsp;Juanita K. Hammons Hall for the Performing Arts which hosts touring Broadway shows, concerts, dance and more. &nbsp;If you like exploring local flavors, cooking with fresh ingredients, and being part of a lively but manageable city scene, Springfield offers a nice mix.&nbsp;
 Key Responsibilities:
<ul>
<li>Maintains excellent relationships with the client, customers and students/faculty</li>
<li>Ensures that the food offered to the our guests is of superior quality</li>
<li>Drives profitability of the account $2 million MV</li>
<li>Work with the Chef and management team in creating menus and providing top quality food</li>
<li>Oversee all P&amp;L and budgeting as it pertains to the account</li>
<li>Roll out new culinary programs&nbsp;</li>
<li>Performs other duties as assigned</li>
<li>Management team and associate training and development</li>
</ul>
 Qualifications:
<ul>
<li>Experience in CAMPUS/UNIVERSITY food service is required</li>
<li>BS Hospitality degree preferred</li>
<li>3-5 years of relevant experience in contract food service</li>
<li>Supervisory, leadership, management and coaching skills</li>
<li>Good communication skills both written and verbal</li>
<li>Strong leadership and communication skills</li>
<li>Knowledge of financial, budgetary, accounting and computational practices preferred</li>
<li>High volume production and catering experience is essential</li>
<li>Previous experience managing a budget</li>
<li>Desire to learn and grow with a top notch foodservice company</li>
</ul>
&nbsp;
&nbsp;
About Compass Group: Achieving leadership in the foodservice industry
Compass Group is an equal opportunity employer.&nbsp; At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
&nbsp;
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.&nbsp;
Applications are accepted on an ongoing basis.&nbsp;
Associates at Fresh Ideas&nbsp;are offered many fantastic benefits.
<ul>
<li>Medical</li>
<li>Dental</li>
<li>Vision</li>
<li>Life Insurance/ AD</li>
<li>Disability Insurance</li>
<li>Retirement Plan</li>
<li>Paid Time Off</li>
<li>Paid Parental Leave</li>
<li>Holiday Time Off (varies by site/state)</li>
<li>Personal Leave</li>
<li>Associate Shopping Program</li>
<li>Health and Wellness Programs</li>
<li>Discount Marketplace</li>
<li>Identity Theft Protection</li>
<li>Pet Insurance</li>
<li>Commuter Benefits</li>
<li>Employee Assistance Program</li>
<li>Flexible Spending Accounts (FSAs)</li>
</ul>
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws.&nbsp;For positions in Washington State, Maryland, or to be performed Remotely, click here for paid time off benefits information.
Fresh Ideas maintains a drug-free workplace.

DIRECTOR DINING CAMPUS FOOD SERVICE - Drury University- Springfield, MO

<h3>Job Description</h3>
Job Description
Lettershop Operator 
Full Time – 2nd Shift 
3:15 pm - 1:45 am Monday - Thursday
$20.00 - $24.00 + $0.80 shift differential
 
Streamworks is a trusted partner and innovative leader in direct marketing and secure mail communications, helping clients create and deliver meaningful messaging that drives results. Our company provides state of the art printing presses, print finishing services, a full-service creative and branding agency, and secure fulfillment solutions. 
 
Streamworks is always looking for talented and qualified people to join our team, people who are ready for a meaningful career, not just another job. We at Streamworks embrace diversity, equity, &amp; inclusion and we are committed to an environment that is open, honest, safe, and rewarding. We will give you the opportunity to learn and grow within the company. We, as a Company, can only be successful if our employees are successful. 

What Streamworks Offers:
<ul>
<li>Very competitive wage based on qualifications and experience</li>
<li>Use of our on-site fitness center </li>
<li>Safe, clean work environment</li>
<li>Air Conditioning, comfortable environment all year-round</li>
<li>Uniform T-Shirts</li>
<li>Company-paid Employee Assistance Program</li>
<li>Medical and Dental Insurance</li>
<li>401(k) Savings &amp; Retirement Plan with a match</li>
<li>Paid Time Off</li>
<li>Paid Holidays</li>
<li>Life Insurance, AD&amp;D, and Long Term Disability</li>
<li>Other voluntary benefits such as Vision, Short Term Disability, Critical Illness, Accident, and more</li>
</ul>
The Lettershop Operator is a mail machine inserter/operator who is responsible for operating Inserter and/or Inkjet equipment to provide a product which meets customer quality and time requirements while meeting Streamworks LLC profitability requirements. 
Essential Duties and Responsibilities
<ul>
<li>Read and understand job tickets and customer instructions.</li>
<li>Operate assigned equipment according to work orders and job tickets, with established quality standards at rate of speeds for each job with minimal supervision assigned by scheduled and/or Manager. </li>
<li>Ability to understand, follow and proficiently execute the sign-off and Continuity pull process.</li>
<li>Accurate and timely electronic entry of job, inventory and time data into multiple data collection systems</li>
<li>Use the equipment’s computer as part of programming and setup of equipment</li>
<li>Setup, operate, maintain and respect the equipment.</li>
<li>Follow all established processes associated with the operation of the equipment. </li>
<li>Perform all essential job related duties; including setting up stations, tray, and bagging requirements.</li>
<li>Ability to understand job requirements and transfer that knowledge when working with helpers, temporary employees, and other operators. </li>
<li>Inform Leadership when supplies or parts are needed. </li>
<li>Always communicate with incoming shift workers about the status of job(s), equipment and any other special instructions.</li>
<li>Maintain a clean and organized area/department throughout shift, while utilizing the success principles.</li>
<li>Be cooperative, positive and respectful with Management, Leaders, Coworkers, and team.</li>
<li>Ensure all safety and security policies are followed.</li>
<li>Participate in proper ergonomic practices as designed for this position. </li>
<li>Seek to learn other Streamworks operations. </li>
<li>Schedule all outside activities around work schedule and work overtime as needed.</li>
<li>Inform Leaders of any concerns that arise. </li>
<li>Participate and support Continuous Improvement activities, along with participate in company sponsored events during the work day. </li>
<li>Participate in 6S/Lean manufacturing initiative.</li>
<li>Work in other areas as needed and/or complete other tasks as requested by Management, Supervisors, or Leaders.</li>
<li>Other duties as assigned. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.</li>
</ul>
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience
<ul>
<li>High School diploma or General Education Degree (GED) is preferred.</li>
<li>Previous experience setting up and operating Lettershop equipment is desired.</li>
<li>Ability to sort and prepare mail while following USPS rules and guidelines.</li>
</ul>
 
Language Skills
<ul>
<li>Ability to independently communicate verbally in English</li>
<li>Ability to read and comprehend written and verbal instructions in English </li>
<li>Excellent communication skills – written, verbal, and listening </li>
</ul>
Mathematical Skills
<ul>
<li>Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.</li>
<li>Ability to read and understand a ruler. </li>
</ul>
Physical Demands
<ul>
<li>Standing for extensive periods of time.</li>
<li>Bending, twisting and reaching on a consistent basis, for periods up to 12 hours per day.</li>
<li>Ability to lift up to 50 pounds occasionally.</li>
<li>Ability to grasp bundles of material up to 4 inches thick repeatedly. </li>
<li>Vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus quickly. </li>
</ul>
Work Environment
<ul>
<li>Employee is regularly exposed to moving mechanical parts. </li>
<li>Employee is frequently exposed to fumes and/or airborne particles.</li>
<li>Employee is occasionally exposed to toxic or caustic chemicals and extreme heat while working next to driers. </li>
<li>The noise level in the work environment is usually loud.</li>
</ul>
 
Streamworks is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, creed, age, sex, national origin, ancestry, marital status, familial status, pregnancy, disability, military service, protected veterans’ status, sexual orientation, gender identity, genetic information, or any other status protected under federal, state or local laws.
We invite you to apply in person or on our company website. If you have a disability and require assistance in the application process, please contact the Human Resource department for additional information. 
Streamworks
3640 Pheasant Ridge Drive
Blaine, MN 55449 
All offers of employment are contingent upon the successful completion of a background check and a drug test in accordance with Minnesota law.
In this role you will be trusted with confidential information as well as protected health information
Our company uses E-Verify to confirm the employment and eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit <a href="http://www.dhs.gov/E-Verify" target="_blank">www.dhs.gov/E-Verify</a>.

Lettershop Operator - 2nd Shift

<h3>Job Description</h3>
Job Description
Overview
Who We Are

Healthcare Services Group (HCSG) is an experienced partner managing housekeeping, laundry, dining, and nutritional services within the healthcare market. For over 45 years, we have provided essential services to thousands of healthcare communities across the country. As one of America's Most Trustworthy Companies, we have been recognized for treating our customers and employees fairly and pursuing excellence via an ever-evolving and expanding focus on training and the development of team members at every level.

Our Company Purpose &amp; Values

Our Purpose is Fostering Fulfillment In Communities.

Our Values, Integrity, Collaboration, Empowerment, Passion &amp; Perseverance (aka Grit) influence our decisions and the actions that follow in and out of the workplace. 

Who You Are

You are driven, ambitious, have a personal calling for serving people, and desire to positively impact your community. You enjoy collaborating with others, aren't afraid to roll up your sleeves, and go beyond to get the job done. You have a passion and desire to deliver the highest customer and resident experience every day. 

What We Offer

HCSG offers a comprehensive array of benefits to support our associates and their family’s health and well-being. Our goal is to promote welfare and health and enhance our associates' and their families' overall quality of life.
<ul>
<li>Benefits - FREE Telemedicine and Prescription Discount Program along with an array of medical, dental, vision, and other supplemental health plans. *Availability based on state.</li>
<li>Training - We take the development and education of our associates very seriously. Our promotions-from-within philosophy opens the door to a stimulating and robust career with HCSG!</li>
<li>Employee Assistance Programs - FREE access for employees and their families for health, financial, and family services to support our employees' welfare and mental and physical health. </li>
<li>Employee Recognition Programs - We strive to recognize employees who live out our Company Purpose and are committed to #GoingBeyond for our Client, Resident, and Employee Communities!</li>
<li>Going Beyond Assistance Fund - A 501(c)(3) nonprofit formed by HCSG to serve as a charitable employer-sponsored disaster relief organization to provide emergency, hardship, and disaster assistance, to HCSG employees and their dependents or family members.</li>
<li>Paid - Holidays and Vacation for eligible employees.</li>
<li>No More Waiting for Payday - Early access to a portion of your earnings anytime through PNC EarnedIt.</li>
<li>Employee Stock Purchase Plan - Investment opportunity available to all eligible employees after two years of service.</li>
<li>Nationwide Opportunities - Transfers are available Nationwide -- great for active Military and Family!</li>
</ul>
 
Keeping You Safe

<ul>
<li>The safety and health of our employees and that of the resident communities that we serve are our Company's most significant priority. </li>
<li>Personal Protective Equipment - All employees will be provided and required to wear appropriate PPE for all functions. </li>
<li>COVID-19 Vaccination - Employees will be required to comply with all policies, as required by State, Local, and/or our Customers</li>
</ul>

Why HCSG

At HCSG, you will find an environment that is fulfilling, collaborative, committed, stimulating, and structured to help you succeed in serving our communities. We offer engaging opportunities for every phase of one's career. HCSG is committed to providing growth and leadership opportunities to see you succeed!
 
Responsibilities
Our exciting Manager-In-Training (MIT) program gives you the opportunity to learn and grow at an established company with over 45 years of experience. As our newest associate, you’ll experience a custom interactive program that will guide you through hands-on and computer-based training, lasting approximately twelve (12) weeks. The program focuses on different aspects of managing your own account, including:

<ul>
<ul>
<li>General Training &amp; Comprehension - Learn and perform the job assignments of the housekeeper, heavy housekeeper/floor tech, and laundry worker positions and, as such, can operate, and teach others how to operate, a variety of industrial cleaning equipment.</li>
<li>Leadership Development - Assists in training, quality control, and in-servicing of staff according to policies and procedures and federal/state requirements.</li>
<li>Policies &amp; Procedures - Learn to provide leadership, support, and guidance to ensure that quality standards, inventory levels, safety guidelines and customer service expectations are met, including following current applicable federal, state, and local standards, in line with our established policies and procedures to ensure that quality housekeeping services are provided at all times. </li>
<li>Reporting - Train in maintaining records of income and expenditures, supplies, personnel, and equipment in report format to be delivered to HCSG and Facility management. </li>
<li>Training - Learning to be responsible for all training, quality control and in-servicing staff to meet HCSG standards is an essential part of the Manager’s responsibility and includes touring various areas at the facility several times per day to assess work quality using QCIs for documentation purposes. </li>
<li>Leadership - Learn to effectively handle managerial responsibilities as well, including but not limited to payroll submission, staffing patterns, effective coaching and discipline, purchasing, maintaining inventory, and budgeting.</li>
</ul>
</ul>
<ul>
<li>Communication - Effectively communicate all directives from client managers, building occupants, and administrators to HCSG staff.</li>
</ul>
<ul>
<li>Safety - Utilize protective gear in all appropriate functions. Responsible for the safe and proper mixing and use of cleaning solutions while adhering to all safety precautions. Reporting equipment/cleaning product needs and or malfunctions to supervisor in a timely fashion. Ensure the established standards, safety, and quality guidelines are met. Follow infection control and universal precautions policies and procedures to ensure that a sanitary environment is achieved at all times. Follow proper reporting, isolation, and handwashing procedures/techniques.</li>
<li>Punctuality - Consistent attendance and punctual arrival. Timely completion of assigned cleaning area according to schedule. Respond to the paging system in a timely and appropriate manner.</li>
<li>Customer Experience - Positively represents HCSG by following instructions, being courteous, and cooperative with supervisor, co-workers, and client staff.</li>
<li>Resident Experience - Positive, pleasant, and tactful interactions with residents, staff, and facility guests.</li>
</ul>
 
Qualifications
<ul>
<li>Demonstrate a positive attitude with the ability to follow oral and written instructions, and perform routine, repetitive tasks daily.</li>
<li>After completing all appropriate training, utilize leadership skills to accomplish all responsibilities without supervision and do so without injury to oneself or other individuals.</li>
<li>A high school diploma or equivalent required.</li>
<li>Basic computer skills with the ability to maintain records and complete reports as required, including web-based reporting.</li>
<li>Must be able to be at work as scheduled and on time.</li>
<li>Compliance with COVID-19 Vaccination Policies, as required by State, Local, and/or Customers.</li>
<li>Must be able to lift/carry a maximum of 50 pounds, push/pull a maximum of 50 pounds, stand, sit, bend and walk for extended periods. </li>
<li>Must be able to perform routine, repetitive tasks continuously.</li>
<li>Must be able to work around food and cleaning products.</li>
<li>Must live in the service area.</li>
</ul>

Environmental Services - Manager in Training

<h3>Job Description</h3>
Job Description

&nbsp;
Position Title:&nbsp;GENERAL MANAGER - NASHVILLE, TN&nbsp;
Salary:&nbsp;$95,000- $100,000
&nbsp;
&nbsp;
As the leader in business and industry dining, Eurest is the company to join if you want a rewarding career packed with limitless opportunities. We feed the employees of the nation's largest and most-prestigious companies -- in every state and across all industries. As a member of Eurest's leadership and professional support team, you will help our 16,000 chefs, and in-unit associates excel as they deliver world-class meals in corporate cafes and executive dining rooms with on-site catering through vending innovations and more.
Our company is innovative, high performing and fast growing. Our teammates are enthusiastic, committed to quality and thrive on consistently delivering unparalleled results. And did we mention we work with exciting companies and at interesting locations?&nbsp;Come grow your career with Eurest.
&nbsp;
This position is eligible for an Employee Referral Bonus! If you know someone that is qualified for this role, please use the ‘job search’ in PeopleHub to refer your referral and email them a link to apply. Your referral will be able to apply by clicking the link in the email. You can check the status through your profile, accessible via Careers in PeopleHub, by clicking on ‘referral tracking.’ For Employee Referral guidelines, FAQs and the Compass Employee Referral Policy, email&nbsp;<a href="mailto:MyReferral@compass-usa.com" target="_blank">MyReferral@compass-usa.com</a>.&nbsp; 
Job Summary
&nbsp;
Being part of the Company Management team is about making a difference.&nbsp; If you are passionate about providing the best possible service to residents and customers then we want you to join our team and make a difference today!&nbsp; As a General Manager, you will be directly responsible for the overall operation and cost-effective management of multiple dining service departments in more than one facility in a given geography. Ensures team achievement of financial goals and targets.
&nbsp;
Key Responsibilities:
<ul>
<li>Is well versed in all aspects of foodservice management, with a proven track record of success</li>
<li>Takes ownership of the operation and ensure operation meets all timelines for service and all other timelines established by management and/or client</li>
<li>Manages all financials including planning, budget development and analysis, and financial reporting</li>
<li>Is proactive and positive; interacts professionally with a diverse group of associates, peers, managers, suppliers, clients and customers</li>
<li>Demonstrates initiative and good judgement in assisting customers, clients, peers and subordinates</li>
<li>Conducts management meetings</li>
<li>Has the ability to think quickly and accurately, be able to evaluate problems and make appropriate recommendations</li>
<li>Audits units to ensure conformance with the Company, government and accrediting agency standards, regulations&nbsp;and codes regarding food storage, preparation, sanitation and record&nbsp;keeping</li>
<li>Hires, trains and orientates new management associates</li>
</ul>
&nbsp;
&nbsp;Preferred Qualifications:&nbsp;
<ul>
<li>B.S. Degree in Food Services Technology/Management or related field; or A.A. Degree plus five to seven years of directly related experience preferred</li>
<li>Minimum of five years of retail operational foodservice management experience preferred, flexible depending upon formal degree or training</li>
<li>Good knowledge of food and catering trends with a focus on quality, production, sanitation, food cost controls, marketing and presentation</li>
<li>P&amp;L accountability and contract-managed service experience is desirable</li>
<li>Multi-unit management experience preferred</li>
<li>Experience with cash retail operations</li>
<li>Retail marketing experience is highly desirable</li>
<li>Supervisory, leadership, management and coaching skills</li>
<li>Good communication skills both written and verbal</li>
<li>Ability to communicate on various levels to include management, customer and associate levels</li>
<li>Knowledge of financial, budgetary, accounting and computational practices</li>
<li>Proficient computer skills to include; various computer programs, Microsoft Office programs, e-mail and the Internet</li>
<li>Certified Dietary Manager (CDM) certification highly desirable</li>
</ul>
Apply to Eurest today!
Eurest is a member of Compass Group USA
Click here to Learn More about the Compass Story
&nbsp;
Associates at Eurest are offered many fantastic benefits.
<ul>
<li>Medical</li>
<li>Dental</li>
<li>Vision</li>
<li>Life Insurance/ AD</li>
<li>Disability Insurance</li>
<li>Retirement Plan</li>
<li>Paid Time Off</li>
<li>Holiday Time Off (varies by site/state)</li>
<li>Associate Shopping Program</li>
<li>Health and Wellness Programs</li>
<li>Discount Marketplace</li>
<li>Identity Theft Protection</li>
<li>Pet Insurance</li>
<li>Commuter Benefits</li>
<li>Employee Assistance Program</li>
<li>Flexible Spending Accounts (FSAs)</li>
<li>Paid Parental Leave</li>
<li>Personal Leave</li>
</ul>
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland,&nbsp;or to be performed Remotely,&nbsp;click here&nbsp;or copy/paste the link below for paid time off benefits information.&nbsp;
<a href="https://www.compass-usa.com/wp-content/uploads/2026/01/2026_Wage-Transparency_Eurest.pdf&amp;nbsp" target="_blank">https://www.compass-usa.com/wp-content/uploads/2026/01/2026_Wage-Transp…</a>;
&nbsp;
Compass Group is an equal opportunity employer.&nbsp; At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
&nbsp;
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.&nbsp;
&nbsp;
Eurest maintains a drug-free workplace.
&nbsp;
Applications are accepted on an ongoing basis.

GENERAL MANAGER - NASHVILLE, TN

<h3>Job Description</h3>
Job Description
Job Title: Receptionist

Reports To: The Receptionist will report to the Client Services Supervisor, Client Services Manager, or equivalent leadership. 

Job Overview:
The Receptionist provides exceptional service by greeting and assisting all visitors and answering inbound calls. Continuously offers the highest level of service to all corporate employees and their visitors. Maintains a professional image of the company by providing prompt, courteous, and efficient service. As an effort to be a cross-trained team player, the receptionist may be called upon to assist in other SPS service areas such as, but not limited to mail/shipping operations, hospitality, and general office/facilities work based on operational needs to provide a top-tier customer experience. 
Overall, this position continuously offers the highest level of service to all clients and SPS employees while maintaining a professional image of the company by providing prompt, courteous, and efficient service. 

Main Functions:
<ul>
<li>Primary function of reception/concierge: answer all calls/correspondences and provide an exceptional customer service experience for all incoming/outgoing visitors. </li>
<li>Light facilities/hospitality work: perform hospitality work as needed such as but not limited to assisting customers to open troubleshooting tickets, help order supplies, stock kitchens/service areas with supplies. May be asked to help set up/ take down conference rooms for meetings/events. </li>
<li>Mail Service: will be cross-trained to assist mail services as needed. This includes, but not limited to sorting/distributing mail, receiving/ tracking packages. </li>
</ul>

Duties and Responsibilities:
<ul>
<li>Provides 5-star customer service to all employees and visitors (in all forms of communication). </li>
<li>Answers incoming telephone calls and routes callers to the person who can best assist them. </li>
<li>Ensures all visitors complete, sign, and understand their responsibility for adhering to the corporation's Nondisclosure Agreement (NDA). </li>
<li>Logs visitors into the registration system. </li>
<li>Activates access for temporary badges for employees who forgot or lost their badge or are experiencing issues with their current badge. </li>
<li>Issues facility access cards to employees. </li>
<li>Answers and properly routes global calls, some confidential in nature, using company-wide switchboard or provide appropriate information to the caller. Calls are to be handled expeditiously, in a professional and businesslike manner while being friendly and using a high standard of customer service. </li>
<li>Prioritizes calls and escalates customer service issues to the proper chain of command. </li>
<li>Takes initiative to ensure the company phone and speed dial lists are current. </li>
<li>Responsible for training a back-up and providing guidance on policies and procedures. </li>
<li>Notifies employees upon receipt of inbound deliveries or have the delivery made to the Mail Room as is appropriate.   </li>
<li>Provides light administrative support to staff as directed such as scheduling meeting rooms, ordering catering, and assisting other teams when needed for various tasks (envelope labels, compiling manuals, etc.). </li>
<li>Follows up on loaned access cards to make sure all are returned and contact Security if the card is not returned by the end of the day. </li>
<li>Builds professional relationships with customers and other teams. </li>
<li>Maintains the reception area in a neat and orderly fashion to include visitor reading materials.   </li>
<li>Service and replenish the barista, pantry, conference, kitchen, or meeting areas. </li>
<li>Will perform meeting room and conference room set-ups. </li>
<li>Monitors the level of office supplies on the floor, and replenishes and orders accordingly. </li>
<li>Assists with copy/print orders and/or monitoring the copy/print equipment for satisfactory functionality. </li>
<li>Maintains professionalism and composure when interacting with all callers/visitors. </li>
<li>Strategically determines what additional support is needed when handling sensitive inquiries in person or on the phone. Provides back of office coverage as needed. </li>
<li>Proactively seeks out additional work during downtime. </li>
</ul>

Competencies: 
<ul>
<li>Driven by client satisfaction </li>
<li>Strong integrity, solid business ethics </li>
<li>Excellent communication skills </li>
<li>Expert in customer service skills, professional attitude, and appearance </li>
<li>Good organizational skills </li>
<li>Ability to maintain confidentiality </li>
<li>Strong attention to detail </li>
<li>Strong aptitude in effectively managing time and on-going tasks  </li>
<li>Results-oriented </li>
<li>Works well with people both internal (SPS) and external (assigned client) </li>
<li>Fast learner </li>
<li>Good at following instructions and handling change and/or adverse situations in customer service environments </li>
</ul>

Qualifications and Education Requirements:
<ul>
<li>High School Diploma (or equivalent) required. </li>
<li>1-3 years prior work experience. Strong preference in previous administrative/reception/concierge professional experience. </li>
<li>Ability to work assigned work hours determined by the manager. </li>
<li>Excellent organizational and time management skills. </li>
<li>Analytical abilities and aptitude in problem-solving. </li>
<li>Superb written and verbal English communication skills. </li>
<li>A strong task-driven personality driven by customer satisfaction. </li>
<li>Ability to multi-task and prioritize tasks, assignments, and customer needs. </li>
<li>Current knowledge or ability to learn computer-based systems required for functions of position such as: Multi-phone line systems, PC/Mac systems, MS Office experience, Multifunctional devices (i.e. Copiers/Scanners), Fax/mail machines and/or other devices used in SPS service areas.</li>
<li>Required to maintain an overall professional appearance and attitude. </li>
<li>Adhere to all policies and procedures required. </li>
</ul>

Physical Demands:
<ul>
<li>Fine and/or gross motor skills, including the ability to grasp, lift and/or carry or otherwise move packages on a standard wheeled cart with a load capacity of 60 lbs. </li>
<li>Ability to walk, bend, kneel, stand, and/or sit for an extended period of time. </li>
<li>Manual dexterity required for operating office machinery (phone, copy machines, binding equipment, etc.). </li>
<li>Ability to lift or move 40 lbs. or greater frequently. </li>
</ul>

Travel: None or Negligible

Other Duties:
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. 

Compensation: The expected compensation is an estimate, and the final offer will depend on skills, experience, and other job-related factors.
Use of Artificial Intelligence (AI): No AI or automated decision-making tools are used to screen, assess, or select candidates for this role. SPS uses the Greenhouse applicant tracking system, which does not apply AI in these parts of the hiring process.
Vacancy Status: This posting is for an existing vacancy.
Pay Range$22—$24 USD
WHAT WE OFFER
<ul>
<li>Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities!</li>
<li>Learning &amp; Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do!</li>
<li>We Recognize Talent: We offer a variety of recognition programs for all levels of employees!</li>
<li>Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, Entertainment Discounts, &amp; Paid Time Off.
<ul>
<li>Note: Please inquire with the Human Resources team for benefit offerings per role as regular positions that routinely are under 30 hours/week may have a different benefit offering.</li>
</ul>
</li>
</ul>
About SPS
SPS is an award-winning employer of choice offering outsourcing solutions that leverage Intelligent Automation (Artificial Intelligence &amp; Robotic Process Automation) in more than 22 countries across the globe. In North America, our services include Mailroom Management (both physical and digital), Office Services such as Reception, Lobby Concierge and Conference Room Management in addition to Document Processing Services utilizing leading edge technologies. Our clients today are companies in sectors such as banking, insurance, legal, higher education, advertising and other professional services, including many Fortune 500 companies. SPS is committed to delivering high caliber outsourcing experience to our clients and offering our employees challenging and exciting career opportunities throughout the North America region and globally. SPS is committed to investing in the professional development of our employees and offers competitive comprehensive benefits and diverse development training programs that lead to building careers.
At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity.
SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by applicable law.
Colorado only: We accept applications for an expected minimum of 5 days from the date it is posted. The posting may remain open longer as needed to ensure a robust and inclusive applicant pool.
Applicants are prohibited from using real-time AI (Artificial Intelligence) tools, prompts, scripts, or real-time assistance (including but not limited to chatbots, AI-generated responses, or transcription-based tools) during any and all interviews over any forum or platform. 
SPS offers reasonable accommodations in the hiring and employment process for individuals with disabilities. If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation at any time.
To view our privacy policy, click on the link below: Data Privacy Statement
Acknowledgement Section: By submitting an application, by hitting "Submit Application", you certify that the information contained in this application is true and complete. You attest to the fact that the answers provided are correct to the best of your knowledge and ability. You certify that you have not knowingly withheld any information that might affect your chances for hiring. You understand that any false information or omission (including any misstatement) on this application or on any document used to secure this employment can be grounds for rejection of application or, if you are employed by SPS can be grounds for immediate termination from this company.

Receptionist

<h3>Job Description</h3>
Job Description
About CENIC:
Join the team that connects California to the world — advancing education and research statewide by providing the world-class computing network essential for innovation, collaboration, and economic growth. Our organization operates the California Research and Education Network (CalREN), a high-capacity computer network with more than 8,000 miles of optical fiber. The network serves over 20 million users across California, including the vast majority of K-20 students, together with educators, researchers, and individuals at other vital public-serving institutions.
Bring your IT career and technical expertise to help support the California Research and Education Network (CalREN), a high-bandwidth, fiber-optic network that serves over 20 million users. CENIC is a nonprofit governed by its member K-12 schools, libraries, community colleges, universities, and other public-serving institutions. Its mission is to advance education and research by providing a world-class network essential for innovation, collaboration, and economic growth.
**We are looking for Network Engineers at various levels: mid-career &gt; senior &gt; technical expert &gt; and leadership roles! Please see our career center for other positions available.**
 
POSITION SUMMARY: 
Reporting to the Manager of Operations, the Senior Network Engineer, Network of Operations, provides operational support for CENIC’s advanced services network to advance CENIC’s organizational goals and objectives of a high-performance, open, and secure network. The Senior Network Engineer will function as a point of escalation, providing technical leadership and decision-making to on-shift staff and/or escalating issues, both internally and externally, as necessary. 
 
ESSENTIAL ENGINEERING FUNCTIONS: 
<ol>
<li>
Monitor
<ol>
<li>
Proactively monitoring the CENIC networks to detect and resolve problems and ensure uninterrupted operations of the networks.
</li>
<li>
Monitor daily workflows to ensure timely execution of next action items. 
</li>
<li>
Review notifications for accuracy and relevancy of included information.
</li>
<li>
Review turnover reports, scheduled maintenance, and the general state of the network.
</li>
<li>
Provide oversight of all ongoing outages, providing technical insight and guidance to Network Engineers.
</li>
<li>
Monitor hardware and software vendor advisory notices for potential impact.
</li>
<li>
Participation in Triage shifts as needed. 
</li>
</ol>
</li>
<li>
Troubleshoot
<ol>
<li>
Problem troubleshooting and resolution, including interaction with carriers, vendors, and CENIC’s senior-level engineering group
</li>
<li>
Serve as the point of contact for major incidents involving multiple sites or backbone services and determine the best course to resolution. 
</li>
<li>
Take ownership of complex problems involving our member sites or backbone services. 
</li>
<li>
Draft clear and concise announcements for network outages.
</li>
<li>
Investigate, document, and perform root cause analysis of incidents or complex problems. 
</li>
<li>
Compile post-mortem reports to be shared with leadership and members, identifying areas for improvement. 
</li>
<li>
Evaluate all risk exposures and collaborate with teammates on best paths to resolution.
</li>
</ol>
</li>
<li>
Customer Service
<ol>
<li>
Problem troubleshooting and resolution with CENIC associates.
</li>
<li>
Respond to service requests via phone and ticketing system.
</li>
<li>
Prepare announcements for maintenance activities and network outages.
</li>
<li>
Backup escalation for external escalations when the Lead Engineer is unavailable.
</li>
</ol>
</li>
<li>
Maintenances
<ol>
<li>
Planning, evaluating, and executing network maintenance activities.
</li>
<li>
Assist the network administrators in coordinating the shipment of equipment to network sites.
</li>
<li>
Assist network administrators with announcements about maintenance activities. 
</li>
<li>
Approves change control requests from Network Engineers.
</li>
<li>
Participates in advanced maintenance tasks.
</li>
</ol>
</li>
<li>
Subject Matter Expert
<ol>
<li>
Serve as a subject matter expert for a technology(s) used on CalREN or a toolset that Operations utilizes
</li>
<li>
Stay current on emerging trends by self learning and collaborating with the engineering team. 
</li>
<li>
Ensure documentation is current and updated; provide training to the team when needed
</li>
</ol>
</li>
<li>
Documentation
<ol>
<li>
Participation in updating and revising policies, procedures, technical reports, documentation, and internal training material.
</li>
<li>
Maintain accurate inventory for network equipment.
</li>
<li>
Create and maintain technical documentation for Network Operations.
</li>
<li>
Contribute to the weekly major issues report.
</li>
<li>
Participate in post-mortem documentation with Lead Engineer and Manager.
</li>
</ol>
</li>
<li>
Continuous Improvement
<ol>
<li>
OKR Execution: Sets, monitors, and achieves OKRs that align with organizational goals.
</li>
<li>
Identifies and implements data-driven enhancements to processes, systems, and outcomes.
</li>
<li>
Tracks progress, adjusts plans as needed, and ensures measurable results.
</li>
</ol>
</li>
</ol>
 
ESSENTIAL LEADERSHIP FUNCTIONS:
<ol>
<li>
Staff Development
<ol>
<li>
Work closely with Lead Engineers and the Manager on new hire development, beginning with interview participation and continuing through onboarding and training.
</li>
<li>
Work closely with Lead and Core Engineers to determine upcoming technology implementations that require additional training and documentation for Operations.
</li>
<li>
Mentor interns, Network Administrators, and Network Engineers, and identify opportunities to enhance the overall technical level in Operations. 
</li>
<li>
Conduct learning sessions (BSLs) for the team on emerging technologies used on CalREN. 
</li>
</ol>
</li>
<li>
Staff Accountability
<ol>
<li>
Handle on-shift escalations from team members regarding technical issues and processes. 
</li>
<li>
Ensure that operations engineers are adhering to processes, procedures, and best practices. 
</li>
<li>
Audit, evaluate open/resolved tickets for appropriate follow-up, and ensure consistency and processes are maintained. 
</li>
<li>
Audit maintenance calendar to ensure standards are met, and competing maintenance will not have overlapping impacts. 
</li>
<li>
Coordinate turnover activities with other Operations Engineers to provide smooth and seamless network support across shifts.
</li>
</ol>
</li>
<li>
Strategic Planning
<ol>
<li>
Identify procedural, technical, &amp; soft skill gaps within Network Operations and provide solutions to resolve them.
</li>
<li>
Work closely with Lead Engineer and Manager on the development and implementation of new and/or enhanced procedures, policies, and documentation.
</li>
<li>
Participate in the Operations Engineer hiring process.
</li>
</ol>
</li>
</ol>
 
KEY SUCCESS FACTORS: 
<ol>
<li>
Being proactive when issues are discovered and ensuring the proper remediation is completed.
</li>
<li>
Delegate tasks and exercise sound judgment, leadership, and rapport during critical situations. 
</li>
<li>
Exercise tact and effective communication with colleagues. 
</li>
<li>
Ability to consider, understand, and prioritize security (and privacy, where applicable) principles, practices, and procedures in all aspects of your role with CENIC.
</li>
<li>
Willingness to work any shift (including weekends) as assigned and to rotate shifts and schedules as assigned.
</li>
<li>
Communicate effectively via phone and email with network contacts and vendors.
</li>
<li>
Prioritize multiple demanding events along with daily tasks.
</li>
<li>
Ability to perform risk assessment and mitigation to avoid negative impacts
</li>
</ol>
 
REQUIRED EDUCATION AND/OR EXPERIENCE: 
<ol>
<li>
5 years in a network operations environment in support of customer networks OR
</li>
<li>
5 years in a technical support role interacting with contacts via phone and ticketing system AND
</li>
<li>
Hands-on experience with Cisco and Juniper network devices.
</li>
<li>
Administer and configure Cisco and Juniper routers/switches, implement firmware changes, OS releases, and other software upgrades.
</li>
<li>
Troubleshoot router/network performance problems.
</li>
<li>
Troubleshoot circuit problems for commercially-lit services and self-lit services.
</li>
<li>
Prepare announcements for maintenance activities or network outages.
</li>
<li>
Understanding of network security, secure configuration of network devices, and the use of network devices to secure networks of computing systems, including configuring and maintaining ACLs, knowledge of firewalls, and intrusion detection systems.
</li>
<li>
Experience with installing, upgrading, and securing network equipment and services.
</li>
<li>
Experience writing technical documentation and drafting network diagrams
</li>
</ol>
 
PREFERRED EDUCATION AND/OR EXPERIENCE: 
<ol>
<li>
Cisco CCNP certification.
</li>
<li>
Experience with Layer 3 routing protocols such as BGP and MPLS-SR
</li>
<li>
Scripting experience using Python
</li>
<li>
Direct experience in network configuration, management, and operations.
</li>
<li>
Experience with optical transmission systems such as DWDM.
</li>
<li>
Experience in a university and/or research environment.
</li>
</ol>
 
WORK ENVIRONMENT: 
This position operates in a professional office environment with standard office equipment, including computers, telephones, photocopiers, and filing cabinets. 
 
WORK HOURS:
Network Operations is a 24-hour, 7-day per week, 365-day per year operation. An employee's regular work schedule is four ten-hour days on any of the seven days in the week, based on CENIC's business needs.
 
WORK AUTHORIZATION:
Documented Proof of identity and legal eligibility to work in the United States.
Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.
CENIC does not offer STEM OPT training opportunities and cannot complete Form I-983.
 
WHY WORK AT CENIC?
Company Culture: Small teams and a collaborative environment provide the opportunity to make a significant impact in a small organization.
Community Engagement: We work with research and education institutions in the largest state economy in the United States. Your work has meaning.
Generous Health Benefit Package: We value our employees' wellness. We offer a variety of medical, dental, and vision benefits. We have you covered with life, short-term, and long-term insurance. We also offer pet insurance at a discount.
Paid Time Off: We offer liberal vacation and sick leave, plus 15 paid holidays.
Investment in Your Future: CENIC contributes to your 403(b) even if you don't. We also offer matching contributions. Pre-tax and Roth options are also available. 
 
Direct applicants only. No recruiters. 
CENIC is an equal opportunity employer – Vets/disabled

Senior Network Engineer, Operations (Network Operations Center)

<h3>Job Description</h3>
Job Description 
Salary $55,331
Please note: Resumes cannot exceed 2 pages in length, or they will be disqualified.
Assistant Manager – Restaurant
OVERVIEW: The Veterans Canteen Service (VCS) is currently conducting a recruitment search for the position of Assistant Canteen Chief in Madison, WI. This role oversees all aspects of canteen operations, including retail, food service, vending, sales, merchandising, and accountability.
Join us in making a difference for our nation’s Veterans and their caregivers. As an Assistant Canteen Chief, you will help advance our mission by delivering quality goods and services at affordable prices. In this leadership role, you’ll oversee daily operations, ensuring that Veterans Canteen Service (VCS) standards and policies are met while driving a customer-focused, financially sound retail, food, and vending operation.

DUTIES:
Duties include, but are not limited to the following:
Operations Leadership: Support the daily operations of the Patriot Café, Patriot Retail, and/or Patriot Brew within the VA Medical Center.
Team Supervision &amp; Development: Supervise, train, and support assigned personnel to build a motivated, high-performing team.
 Customer Experience Excellence: Deliver and promote outstanding customer service standards to create a welcoming environment for Veterans, staff, and visitors.
 Food Safety &amp; Quality Assurance: Ensure food quality, sanitation, cleanliness, and product availability to maintain high safety and service standards.
 Regulatory &amp; Standards Compliance: Reinforce consistent adherence to established operational policies, procedures, and quality standards.
 Financial &amp; Resource Management: Assist in managing inventory control, labor costs, and budget performance to optimize efficiency and profitability.
Marketing &amp; Promotions: Develop and implement local promotional programs to increase engagement and drive sales.
 Leadership Accountability: Report directly to the Canteen Chief, providing updates on operations, performance, and compliance.
VCS offers competitive benefits, including:
<ul>
<li>Opportunities for career advancement.</li>
<li>Childcare Subsidy Program.</li>
<li>No nights.</li>
<li>Major Medical, Dental, Vision Insurance &amp; Life Insurance.</li>
<li>Vacation &amp; Sick Leave to include 11 (paid) Federal Holidays.</li>
<li>Federal Retirement, Pension.</li>
<li>Public Transportation Benefits (Bus Pass).</li>
<li>Visit us at <a href="https://www.vacanteen.va.gov/" target="_blank">https://www.vacanteen.va.gov/</a> for more information about the Veterans Canteen Service.</li>
</ul>
Required Minimum Qualifications:
A current, valid REAL ID is required to work at Veterans Canteen Service.
Management Experience:
<ul>
<li>Minimum of 1–2 years of direct food service and/or retail management experience.</li>
<li>Proven track record of building sales, increasing profits, and developing staff.</li>
</ul>
Leadership &amp; Service Focus: 
<ul>
<li>Hands-on leadership style with a strong emphasis on customer service and hospitality.</li>
</ul>
Technical Skills: 
<ul>
<li>Proficient in Microsoft Office applications (Word, Excel, etc.) and experienced with POS systems.</li>
</ul>
Certifications &amp; Credentials:
<ul>
<li>ServSafe certification required (or must be obtained within 90 days of hire).</li>
<li>A current, valid REAL ID is required to work with the Veterans Canteen Service.</li>
</ul>
Education: 
<ul>
<li>Associate Degree in Business, Hospitality, or Management preferred (not required).</li>
</ul>

As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider:
• your performance and conduct; 
• the needs and interests of the agency; 
• whether your continued employment would advance organizational goals of the agency or the Government; and 
• whether your continued employment would advance the efficiency of the Federal service.
Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest. 

Participation in the seasonal influenza vaccination program is required for all Department of Veterans Affairs Health Care Personnel (HCP). Participation in the seasonal influenza program is a condition of employment. It is a requirement that all HCP receive the annual seasonal influenza vaccination or obtain an exemption for medical or religious reasons.

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