<h3>Job Description</h3>
Job Title: Administrative Counselor - Cemetery Services
Location: Prince Georges County, Maryland
Employment Type: Full-Time, Direct Hire, Fully in Office
Pay: $20.59-21.57
Job Description:
Ultimate Staffing is seeking compassionate and service-oriented Administrative Counselors to join our client's dedicated team in Prince Georges County, Maryland. This role is pivotal in supporting families during one of the most significant moments in their lives by guiding them through the process of arranging burial services. The Administrative Counselor will work closely with families to ensure all aspects of cemetery arrangements are handled with care, dignity, and professionalism. Hours are 8am-4:30pm with alternating Saturdays.
Key Responsibilities:
Serve as the primary point of contact for families to provide guidance on burial arrangements, ensuring all needs and wishes are met with empathy and attention to detail.
Coordinate all administrative aspects of burial services, including the preparation of contracts, scheduling of services, and completion of necessary documentation.
Educate families on available burial options, including plots, memorials, and additional services, while maintaining sensitivity to their emotional and financial needs.
Liaise with funeral homes, religious organizations, and other service providers to ensure seamless coordination of services.
Maintain accurate records and ensure compliance with all legal and regulatory requirements.
Provide ongoing support to families before, during, and after services, addressing any questions or concerns with compassion and professionalism.
Collaborate with cemetery grounds and operations teams to ensure timely and respectful preparation of burial sites.
Assist families with pre-need planning, offering guidance on future burial arrangements.
Contribute to creating a welcoming and supportive environment for all visitors.
Qualifications:
High school diploma or equivalent
Must have valid driver's license
2+ years of experience in administrative support and customer service ideally in a highly service-oriented environment.
Exceptional interpersonal and communication skills with the ability to provide comfort and reassurance during difficult times.
Strong organizational skills and attention to detail.
Ability to manage multiple tasks with sensitivity and discretion.
Experience in Microsoft Office Suite and database management.
Knowledge of burial processes and regulations (preferred but not required; training will be provided).
Why Join Them? This position offers an opportunity to provide meaningful service to families at a critical time in their lives. You will become part of a supportive team that values empathy, professionalism, and dedication to the community. Comprehensive training and ongoing professional development will be provided.
If you are seeking a career where you can make a difference, we invite you to apply for this rewarding role. 
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.

Administrative Counselor - PG County

<h3>Job Description</h3>
Job Description
Position Summary
 Responsible for building long-term relationships with Members in-person, video conferencing, and by phone. Consistently exhibits and communicates an exemplary first impression as the primary point of contact. Works to understand Members financial needs and address each need by making appropriate product and service recommendations. Professionally exercises extraordinary service and value by providing the highest level of member service when assisting and meeting the needs of all Members in order to leave a positive impact with each encounter. Supports TTCU’s Mission, Vision, and Core Values. All interactions and all service standards should align with these core beliefs. Performs duties in compliance with regulatory requirements including, but not limited to, the Bank Secrecy Act
 Supervises: None
 Essential Job Functions and Responsibilities 
30%- Assist Members and non-members (Members) in-person, by phone or video conferencing with loan applications including gathering information, auditing for completeness, and keeping an open line of communication related to status of loan concerns that may arise.
30% - Open new accounts in-person, by phone, or video conferencing, including all deposit-related products. Ensure all required information is obtained and is complete, accurate and complies with the TTCU policies, procedures, and auditing guidelines.
 20% - Contribute to the achievement of production and service goals by building trusting relationships with Members and fellow employees, staying informed on current products, services, and promotions, and by utilizing Key Insight to help determine Member needs and refer appropriate services.
 20% - Build caring, engaging relationships by earning the trust of TTCU members. Provide accurate, thorough answers to questions via phone, video conferencing, call queues and/or in-person, utilizing various resources including handouts, peers, and supervisors. Provide technical support and guidance by utilizing technological advancements and demonstrating how it can contribute to their overall financial well-being.
 Minimum Qualifications
Educational Requirements
High School Diploma or GED required
Associate degree in business, finance, or other related discipline preferred
Certificates/Licenses
Must have and maintain a valid driver’s license.
Must have a clean driving record; an annual MVR may be pulled to ensure compliance.
Ability to become a notary public.
Must successfully complete TTCU’s Teller Training Program within 60 days of hire.
Must successfully complete TTCU’s Credit Union Advisor Training Program within 90 days of hire.
Must successfully complete CUNA’s Certified Financial Counselor Certification (FiCEP) within 12 months of hire.
Must pass Branch Operations Credit Union Advisor III Exam (80% or higher) within 18 months of hire.
Experience
Customer service experience in banking, retail, or another related field: 2 Years, Basic
Bilingual Skills in Spanish or other language preferred.
Position Competencies
17% - Collaborates: Is an effective team player who adds complementary skills and contributes valuable ideas, opinions, and feedback; communities in an open and candid manner and can be counted upon to fulfill any commitments made to others on the team.
 17% - Effective Communication: Utilizes a variety of communication modalities effectively and appropriately across multiple channels.
17% - Functional Expertise: Possesses a sufficient level of technical and professional skill or knowledge in position related areas: keeps up with current developments and trends in areas of expertise; actively seeks ways to grow and be challenged using both formal and informal development activities.
 17% - Member Focus: Builds and maintains collaborative relationships with internal and external members which result in member satisfaction with both the process and outcome.
 16% -Decision Making: Makes good decisions based upon a mixture of analysis, wisdom, experience, and judgment; most solutions and suggestions turn out to be correct and accurate when judged over time; sought out by others for advice and solutions.
16% - Manage Complexity: Gathers and analyzes diverse sources of data; separates what is relevant from what is not; determines root causes; defines situations accurately after determining problems and formulating approaches to solutions; is able to accomplish complex tasks with minimal guidance or instruction. 
Additional Requirements
Job Knowledge
<ul>
<li>Intermediate knowledge in the use of PC, Tablets, Mobile applications, Internet navigation and with Microsoft Office applications (Word, Excel, PowerPoint, SharePoint, Teams, and Outlook)</li>
<li>Ability to learn proprietary computer software such as Keystone, OnBase, KeyInsight, Concur and Genesys.</li>
<li>Ability to learn credit union products and services to appropriately assess member needs, provide applicable solutions/recommendations, and build caring relationships to optimize cross sell opportunities to new and existing members.</li>
<li>Ability to complete multiple and varying member requests in a timely fashion.</li>
<li>Focused on learning to expand the member relationship with emphasis on creating new relationships and expanding existing relationships, utilizing an array of reports and by building rapport with members.</li>
<li>Follow policies and procedures; support organizations goals and values; and demonstrated dependability through reliable attendance and adherence to timeliness and schedules.</li>
</ul>
Interpersonal Skills
<ul>
<li>Advanced written and verbal communication skills are required to effectively interact with members regarding financial transactional support or service, which may involve problem resolution and offer educational information regarding products and services.</li>
<li>Strong interpersonal and member service skills, including the ability to maintain composure under pressure while.</li>
<li>interacting with others face-to-face, by telephone or video and through other communication modalities using active</li>
<li>listening skills, developing rapport, and responding with empathy.</li>
<li>Strong attention to detail and the ability to maintain confidentiality of all Member and non-member information and data. This includes membership of employees, family, friends, and acquaintances.</li>
<li>Ability to create an atmosphere which promotes TTCU’s Core Values by maintaining a high level of personal integrity, presenting a friendly, enthusiastic, and professional demeanor while providing extraordinary service to members and fostering teamwork among employees.</li>
</ul>
Working Conditions
Routinely perform work indoors in climate controlled shared work area with a moderate level of noise.
Must be able to perform job functions independently or with limited supervision and work effectively either on own or as part of a team. Must be able to read and carry out various written and follow oral instructions. Must be able to speak clearly and deliver information in a logical and understandable sequence. Must be able to perform intermediate mathematical calculation with extreme accuracy. Must be capable of dealing calmly and professionally with numerous different personalities from diverse cultures at various levels within and outside the organization and demonstrate the highest levels of customer service and discretion when dealing with the public. Must be able to perform responsibilities with composure under stress of deadlines / requirements for extreme accuracy and quality and/or fast pace. Must be able to effectively handle multiple, simultaneous, and changing priorities. Must be capable of exercising highest level of discretion on both internal and external confidential matters.

Credit Union Advisor II or III

<h3>Job Description</h3>
Job Description
Residential Counselor
Full-Time (40 hours): Tuesday thru Saturday 3rd shift (12am-8am)
*Role includes a +$3.00 per hour shift differential*
Are you interested in a position that will make a difference in your life and the lives of others? Community Teamwork is a private non-profit organization with over 600 employees, and we are a catalyst for social change. We leverage our programs, our partnerships, and our collective voice to foster equity, compassion, and community engagement by creating housing, education, and economic opportunities.
At Community Teamwork, our employees enjoy best-in-class benefits to support their physical, financial and emotional wellness.
We offer:
<ul>
<li>Pay: starting at $20.59 per hour</li>
<li>Casual work environment</li>
<li>4 weeks of Paid Time Off</li>
<li>Medical, Dental and Vision Insurance</li>
<li>Paid Life Insurance</li>
<li>Tuition Reimbursement</li>
<li>12 paid holidays</li>
<li>Paid sick leave</li>
<li>Career advancement and professional development</li>
<li>5% contribution to your 401K retirement account after 6 months of employment, whether you participate on your own or not</li>
<li>Great coworkers and a great mission with an outstanding Community Action Agency</li>
</ul>
This is an opening for an individual to work in our Shelter Staff program. Residential Counselors are responsible for working closely with clients in a congregate emergency residential shelter site, to provide life skills support to individuals who are staying at the shelter. This position also provides oversight of site operations, which include enforcing safety measures, program rules, and expectations using a trauma informed and client centered approach. Other responsibilities include: assisting with screening, intake activities and orientation of new clients into the shelter program; providing guidance and information to clients regarding the daily activity schedule, house rules and policies; overseeing security and safety; completing housekeeping duties; ensuring daily chores are completed; providing emergency crisis management to individuals.
Responsibilities:
As a Residential Counselor, you will:
<ul>
<li>Ensure the safety of guests and the site</li>
<li>Enforce rules and regulations to ensure smooth operation of the site</li>
<li>Respond effectively to emergency situations, document appropriately, and communicate according to established guidelines</li>
<li>Complete the intake process for new guests</li>
<li>Provide support and structure, addressing guest/resident problems or concerns</li>
<li>Initiate crisis intervention when necessary</li>
<li>Record documentation as required by program guidelines</li>
<li>Attend and actively participate in meetings and trainings as requested</li>
<li>Monitor security cameras</li>
<li>Communicate concerns regarding behaviors, health, and safety to appropriate staff/personnel</li>
<li>Monitor entry to the site and manage telephones professionally</li>
<li>Maintain the privacy of resident/guest information in accordance with agency policies, procedures, and legal requirements</li>
<li>Maintain professional boundaries</li>
<li>Complete all shift tasks according to program guidelines</li>
<li>Conduct inspections as required by guidelines</li>
<li>Stay awake and alert for the entire duration of all of your shifts</li>
</ul>
Qualifications include:
<ul>
<li>High School Diploma or equivalent required</li>
<li>1 year previous experience working with individuals in need of social services (preferably low income individuals) strongly preferred</li>
<li>Excellent customer service, organizational, interpersonal, oral and written communication skills</li>
<li>Excellent crisis management skills</li>
<li>Proficient computer skills required in basic computer software and data collection</li>
<li>Good attention to detail</li>
<li>Bilingual skills preferred</li>
</ul>
Equal Opportunity Employer – Vets/Disabled

Residential Counselor - Night (3rd) Shift- full time

<h3>Job Description</h3>
Job Description
a, 
 
Title: Residential Counselor - MAP
Location: Main St. Bridgewater
Program: Behavioral Health
Program Description:
Pay Range: $20 - $23
Schedule: Saturday 11p-9a, Wednesday 11p-9a, Friday 11p-9a
FLSA: Non Exempt

Who We Are:
Founded in Brockton, MA in 1975, BAMSI is a 501(c)3 nonprofit organization “bringing people and services together.” Over the years, we have become one of the most trusted organizations working with children, families, individuals, and seniors to enrich their lives. At its core, BAMSI is about building connections with people and services. Each year, our organization impacts the lives of more than 50,000 individuals. BAMSI’s mission is to meet each person where they are so they can learn, grow, and thrive. BAMSI is committed to Diversity, Equity, Inclusion, Justice, and Accessibility; to creating a holistic system of care; and to abolishing the stigmas surrounding mental illness, disability, and addiction.
What We Offer:
<ul>
<li>Time Off - 4 weeks combined vacation, personal and cultural holiday</li>
<li>12 paid holidays</li>
<li>2 weeks Sick Time</li>
</ul>
<ul>
<li>Highly Specialized Paid Trainings including opportunity to earn CEUs</li>
<li>HSA and Competitive Benefit Package</li>
<li>403B plan with discretionary match</li>
<li>Wellness Activities</li>
<li>Employee Assistance Program</li>
<li>Career Development Opportunities</li>
</ul>
Why BAMSI?
<ul>
<li>Purpose-Driven Work: Make a direct impact on residents’ growth and independence.</li>
<li>Training &amp; Development: Gain skills in mental health support, MAP certification, and more.</li>
<li>Collaborative Culture: Join a team dedicated to dignity, respect, and evidence-based practices.</li>
</ul>

What You’ll Do: Provide rehabilitative support to adults in Group Living Environments (GLE), fostering skills for daily living and community integration. Key responsibilities include:
<ul>
<li>Teach ADLs (cooking, budgeting, medication management) and socialization skills.</li>
<li>Implement Treatment Plans and behavioral interventions under clinician guidance.</li>
<li>Administer/supervise medications per MAP guidelines and document care.</li>
<li>Transport residents to appointments and community activities.</li>
<li>Advocate for residents’ needs and model healthy coping strategies.</li>
<li>Maintain a safe, clean home environment and complete timely documentation.</li>
</ul>

What You Bring:
<ul>
<li>High school diploma/GED; mental health experience preferred.</li>
<li>Valid driver’s license and ability to assist with mobility (bending, standing, etc.).</li>
<li>Strong communication skills (English) and basic computer proficiency.</li>
<li>Compassion, patience, and a commitment to trauma-informed care.</li>
<li>Bonus: Lived experience or multilingual abilities (e.g., Spanish, Portuguese).</li>
</ul>
 30 Hrs: Saturday 11p-9a, Wednesday 11p-9a, and Friday 11p-9a 30

Residential Counselor

<h3>Job Description</h3>
Job Description
JOB DEFINITION:
Provides supportive counseling, ADL training, crisis intervention and restorative services (when applicable) to people with psychiatric disabilities in residential programs in compliance with relevant regulations. 
EDUCATIONAL REQUIREMENTS:
 Minimum of a High School Diploma, Bachelor's Degree Preferred. 
EXPERIENCE REQUIRED:
Minimum of 1-year experience in a residential or mental health setting. If currently employed by CN Guidance, Minimum of 1-year of employment in CN Guidance Residential department in good standing. 
DUTIES AND RESPONSIBILITIES:
<ol>
<li>Provide counseling, behavioral interventions, restorative services, assistance in negotiating community activities and crisis management services.</li>
<li>Monitor, train and assist residents in all programs in household maintenance activities to ensure a clean, safe and homelike environment. Directly participate in household maintenance activities when required.</li>
<li>Provide training, supervision and assistance to residents in daily activities including food purchases, recreational activities, and meal planning and personal care activities. </li>
<li>Assist residents in developing meaningful service plan goals and provide supports to assist residents in achieving their goals</li>
<li>Conduct fire safety training activities and ensures fire drills are conducted in accordance with regulatory guidelines.</li>
<li>Participate in all Medicaid billable activities under leadership of the Supervisor, and/or ensure that all documentation required for the particular program is current and in compliance with regulatory guidelines. </li>
<li>Document interactions with residents in accordance with agency policies and standards.</li>
<li>Meet weekly, or as scheduled, with assigned primary residents for counseling and to establish and review service plan goals.</li>
<li>Maintain collateral contacts with outside service providers and participate in case conferences as scheduled.</li>
<li>Assist residents in procuring and maintaining financial entitlements.</li>
<li>Monitor medications as required.</li>
<li>Make visits to residents in apartments as scheduled and/or provide 24-hour supervision to residents in congregate facilities.</li>
<li>Provide transportation as needed using personal vehicle when agency vehicle is not available.</li>
<li>Promptly report all emergencies, incidents, maintenance and safety issues to senior Counselor or Supervisor.</li>
<li>Participate in team meetings as scheduled.</li>
<li>Work a minimum of 1 shift monthly within the department. </li>
<li>Complete program trainings as assigned. </li>
<li>Facilitate sharing of data with the individuals to whom it applies to facilitate partnered decision-making and to keep clients informed of progress</li>
<li>Complete QI Training during onboarding and participate in QI refresher training as needed.</li>
<li>Ability to cultivate a culture of inclusion for all employees that respects their individual strengths, views and experiences. A Culture that makes better decisions, drives innovation, and delivers better business results.</li>
<li>Adherence to all safety protocols and procedures to ensure a safe working environment for all employees. Demonstrate a commitment to maintaining a safe work environment by following established safety guidelines.</li>
<li>Health and Safety Awareness: Include any relevant knowledge or experience regarding health and safety protocols to ensure a safe work environment for all employees.</li>
<li>Other duties as assigned.</li>
</ol>
BENEFITS:
We offer an attractive and competitive benefits package for full time employees which includes but not limited to:
<ul>
<li>Medical</li>
<li>Dental</li>
<li>Vision</li>
<li>$0 Deductible Platinum Plus Medical Insurance Plan - 90% Employer Provided Benefit</li>
<li>Flexible Spending Account</li>
<li>403(b) retirement plan</li>
<li>Long Term and Short Term Disability</li>
<li>Legal Plan</li>
<li>Dependent Care Expense Account</li>
<li>Life Insurance/Supplemental Life Insurance</li>
<li>Pet Insurance</li>
<li>HRA</li>
<li>Training programs including a Mentorship program</li>
<li>Employees may be eligible for Federal/Public Student Loan Forgiveness</li>
<li>Career growth and Promotional opportunities</li>
<li>Employee Perks and Discounts to Broadway shows and more</li>
</ul>
5 Personal Days, 10-20 Vacation Days, 12 Sick Days, 12 Company Paid Holidays-yearly and so much more.
**FULL-TIME COUNSELOR WILL RECEIVE A $750 BONUS AFTER 60 DAYS AND AN ADDITIONAL $1,000 BONUS AFTER 8 MONTHS.
___________________________________________________________________
If interested please apply via this ad or fax your resume to HR DIRECTOR, CAROL OTERO at 516-396-0553.
___________________________________________________________________
CN Guidance &amp; Counseling Services, inspires and catalyzes recovery for people living with mental health and substance use conditions through innovative and person-centered integrated clinical treatment, counseling, housing, and support services.
<ul>
<li>Awarded Newsday/Dan papers Top Long Island Work Place 2019-2025, 7 years in a row.</li>
<li>Every job and every team at our agency plays a role in helping other Long Islanders live healthy and fulfilling lives.</li>
<li>Engage your passion and CHOOSE a career &amp; employer where you can use your vital energy to make a difference.</li>
</ul>
It is the policy of CN Guidance and Counseling Services, Inc. to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, age, disability, marital status, citizenship, national origin, genetic information, or any other characteristic protected by law. CN Guidance and Counseling Services, Inc. prohibits any such discrimination or harassment.'

Relief Counselor

<h3>Job Description</h3>
Job Description
Under the general supervision of the Program Director or Designee, functions as part of a team in a community residence providing client-centered, strength-based rehabilitation and recovery services to assigned consumers that relate to the care, nurturing, treatment, education, socialization, habilitation, recovery/healing and support of adults diagnosed with a mental illness and in some instances, co-occurring substance abuse disorder. These tasks focus on supporting, instructing and assisting recipients of mental health services to develop the skills needed to attain personal goals, live, be educated, work, and socialize successfully in the community environments of their choice. 
ESSENTIAL TASKS:
<ol>
<li>Secures information, such as medical, psychological, and social factors contributing to the individual's situation, and evaluates these and the individual's capabilities. Based on this information, completes and maintains consumer treatment plans to include quarterly service-plan reviews, assessments, medical records, and changes in treatment and/or medications either manually or electronically as instructed.</li>
<li>Provides supportive counseling in 1:1 or group formats that assist the consumer to modify attitudes and behaviors as needed.</li>
<li>Maintains up-to-date, accurate individual case records on each assigned consumer and develops measurable and objective service plans that maximize consumer rehabilitative abilities in accordance with regulatory guidelines. Continually documents consumer treatment progress. Reviews service plans and performs follow-up to determine quantity and quality of services provided. Ensures that plans include consideration of the consumer’s cultural and ethnic background, customs, needs, beliefs, and primary language.</li>
<li>Facilitates individualized services to the consumer that meet the diverse needs of the consumer and focus on the discharge-planning goal. Document case notes regarding significant and untoward events and contacts with mental health providers, including ICM’s and AOT’s.</li>
<li>Models appropriate behavior and provides rehabilitation and recovery services to assigned consumers that incorporates skills training in all areas of psychiatric rehabilitation, including the 11 restorative services. Uses cognitive-behavioral techniques (e.g. role-plays, skills training, plans of action) that assist the consumer in meeting service plan goals Examples of skills training include self-advocacy training, ADL (Activities of Daily Living) skill building, medication management training, socialization skill enhancement, and conflict resolution training. Uses cognitive-behavioral techniques (e.g. role-plays, skills training, plans of action) to assist the consumer in meeting service plan goals.</li>
<li>Encourages consumers’ adherence to medication, program, and medical appointments, including morning or evening routines, to help consumers meet treatment goals and maintain appointments.</li>
<li>Monitors medications and/or supervises individuals' self-administration of medication; counts appropriate doses of medication and maintains medication records in accordance with agency policies and procedures. Tracks annual physical examinations and encourages follow-up.</li>
<li>As directed, accompanies consumers on regularly scheduled or emergency visits to medical treatment facilities, social agencies, government offices, or other locations associated with the treatment or assistance of the consumer. Functions as criminal justice liaison for consumer.</li>
<li>Plans, escorts, and/or arranges social/recreational, vocational, medical and other activities for and with consumers. Obtains and develops resource information for consumers in all aspects of their care (clinical services, recreational activities, vocational programs both within and outside of ICL and disseminates this information to consumers in a manner that is clear and understandable. Advocates on behalf of consumer with outside service providers and within ICL and works with other team members in addressing the needs of the consumers. </li>
<li>Provides substance abuse services and administers urinalysis and/or breathalyzer tests to consumers as directed.</li>
<li>Performs crisis assessment and nonverbal and verbal crisis intervention using appropriate and approved techniques.</li>
<li>Participates in fire drills, performs headcounts, fire-watch and heat safety activities with other team members.</li>
<li>Immediately reports serious incidents, serious incident allegations, or sensitive situations to supervisors. Completes incident reports in accordance with ICL policy. Accounts for consumers and files missing person reports on consumers not accounted for in accordance with ICL policy and procedure.</li>
<li>Performs room checks and regular inspections of the consumer's rooms, using checklists or other aids, to ensure the safety of the consumers, accountability of ICL property, and cleanliness of consumer's residence. Engages consumer in learning how to maintain a safe, clean, and healthy personal living environment. Functions as liaison between consumer and facilities management department as needed.</li>
<li>Participates as instructed in all program communication and training activities: for example, shift briefings, daily floor meetings, communication log review and entry, supervision meetings, case conferences, staff meetings, and in-service training and development events. Participates in consumer community meetings as assigned.</li>
<li>Executes emergency plans as outlined in the policy and procedure manual. </li>
<li>Assists in the orientation of new personnel when requested; assists supervisors and managerial staff with special reports, projects or responsibilities as assigned.</li>
<li>As assigned, functions as “manager on duty” or lead worker in accordance with program protocols which may include ensuring that headcounts, fire watches and heat watches are done; documentation and completion of any required reports; preliminary investigation of incidents, responding to emergency situations, and ensuring coverage for the next shift.</li>
<li>As assigned, may cover the duties of a residential or front desk counselor on a temporary basis or may cover the work of another case manager in the case of short staffing.</li>
<li>Complies with attendance and timekeeping rules, including following the protocol for requesting time off and giving sufficient notice of unscheduled absences; reports reliably and regularly to work on an on-going basis.</li>
<li>Complies with all applicable agency policies, including infection control policies.</li>
<li>May have on-call responsibilities.</li>
<li>Other job-related duties that may be assigned </li>
</ol>
MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS:
Bachelor's degree in a human services field* OR
Associate’s Degree in a human services field* and two years of full-time experience providing direct services to individuals with mental disabilities or other relevant human service experience OR
High school diploma or equivalency diploma recognized by the NYS Department of Education, and four years of full-time human services work experience OR
An equivalent combination of training and experience. 30 college credits may be substituted for 1 year of human services experience.
*Human Services Fields:
Anthropology, Art/Dance Therapy, Audiology, Chemical Dependence Administration, Child Development/Family Relations, Criminal Justice, Community Mental Health, Counseling/Guidance, Divinity/Religion/Theology, Education, Drama Therapy, Gerontology, Health Education, Health Administration, Music Therapy, Nursing/Medicine, Nutrition, Occupational Therapy, Pastoral Counseling, Physical Therapy, Psychology, Recreational Therapy, Rehabilitation Counseling, Social Work, Sociology, Special Education, Speech Pathology, Vocational Counseling, Human services. 
Your degree must have been awarded by a regionally accredited college or university or one recognized by the NYS Education Department as following acceptable educational practices. If your degree was awarded by an educational institution outside the United States and its territories, you must provide independent verification of equivalency.
CASE MANAGER TRAINEE
Otherwise qualified candidates who lack the indicated number of years of experience may be offered employment as Case Manager Trainees at a reduced salary, until the experience requirements are met.
ESSENTIAL KNOWLEDGE, SKILLS, AND ABILITIES:
<ol>
<li>Ability to work with consumers/residents, families, and staff in a caring and respectful manner, and with due understanding of and consideration for cultural differences.</li>
<li>Ability to serve as a role model to residents/consumers, including modeling appropriate interpersonal interactions, demeanor, etc.</li>
<li>Ability to effectively use required software such as IMA, Word, Outlook, and other technology required by ICL.</li>
<li>Basic understanding of the causes and processes of mental illness and substance abuse disorder.</li>
<li>Willingness to continually learn and apply knowledge and willingness to participate in in-service training and development activities.</li>
<li>Ability to function as an effective team member, including performing share of work, cooperating with coworkers, and securing cooperation, and maintaining professional relationships and boundaries with co-workers, supervisors and consumers.</li>
<li>Ability to use sound judgment in identifying and solving problems, and knowing when to seek assistance.</li>
<li>Ability to be aware of self and one’s impact on others</li>
<li>Ability to learn, understand and comply with all regulations, policies and procedures.</li>
<li>Ability to organize time effectively to accomplish all tasks in a timely way and meet deadlines without prompting.</li>
<li>Ability to develop, evaluate, implement and modify a case management plan, meeting all deadlines and productivity standards</li>
<li>Ability to communicate effectively with staff, consumers/residents, families, and the public both orally and in writing.</li>
<li>Ability to prepare accurate and timely documentation, reports and other written material as assigned.</li>
<li>Ability to work independently, and to conform to all applicable safety and accountability measures</li>
<li>Ability to be empathic, actively looking for ways to help people, to be compassionate and hopeful and to believe and help others work toward recovery.</li>
<li>Ability to engage in active listening—attending to what other people are saying and asking questions as appropriate</li>
<li>Ability to identify the nature of problems and to participate effectively in solving problems.</li>
<li>Ability to report for work as scheduled on a consistent basis</li>
<li> Ability to be ethical- to understand and adhere to internal and external laws, rules, and policies</li>
</ol>

Case Manager-SB532502

<h3>Job Description</h3>
Job Description
 
Title: Residential Counselor - MAP
Location: Heritage Cir. Bridgewater
Program: Behavioral Health
Program Description:
Pay Range: $20 - $23
Schedule: Thursday 3p-11p, Sat &amp; Sun 7a-3p
FLSA: Non Exempt

Who We Are:
Founded in Brockton, MA in 1975, BAMSI is a 501(c)3 nonprofit organization “bringing people and services together.” Over the years, we have become one of the most trusted organizations working with children, families, individuals, and seniors to enrich their lives. At its core, BAMSI is about building connections with people and services. Each year, our organization impacts the lives of more than 50,000 individuals. BAMSI’s mission is to meet each person where they are so they can learn, grow, and thrive. BAMSI is committed to Diversity, Equity, Inclusion, Justice, and Accessibility; to creating a holistic system of care; and to abolishing the stigmas surrounding mental illness, disability, and addiction.
What We Offer:
<ul>
<li>Time Off - 4 weeks combined vacation, personal and cultural holiday</li>
<li>12 paid holidays</li>
<li>2 weeks Sick Time</li>
</ul>
<ul>
<li>Highly Specialized Paid Trainings including opportunity to earn CEUs</li>
<li>HSA and Competitive Benefit Package</li>
<li>403B plan with discretionary match</li>
<li>Wellness Activities</li>
<li>Employee Assistance Program</li>
<li>Career Development Opportunities</li>
</ul>
Why BAMSI?
<ul>
<li>Purpose-Driven Work: Make a direct impact on residents’ growth and independence.</li>
<li>Training &amp; Development: Gain skills in mental health support, MAP certification, and more.</li>
<li>Collaborative Culture: Join a team dedicated to dignity, respect, and evidence-based practices.</li>
</ul>

What You’ll Do: Provide rehabilitative support to adults in Group Living Environments (GLE), fostering skills for daily living and community integration. Key responsibilities include:
<ul>
<li>Teach ADLs (cooking, budgeting, medication management) and socialization skills.</li>
<li>Implement Treatment Plans and behavioral interventions under clinician guidance.</li>
<li>Administer/supervise medications per MAP guidelines and document care.</li>
<li>Transport residents to appointments and community activities.</li>
<li>Advocate for residents’ needs and model healthy coping strategies.</li>
<li>Maintain a safe, clean home environment and complete timely documentation.</li>
</ul>

What You Bring:
<ul>
<li>High school diploma/GED; mental health experience preferred.</li>
<li>Valid driver’s license and ability to assist with mobility (bending, standing, etc.).</li>
<li>Strong communication skills (English) and basic computer proficiency.</li>
<li>Compassion, patience, and a commitment to trauma-informed care.</li>
<li>Bonus: Lived experience or multilingual abilities (e.g., Spanish, Portuguese).</li>
</ul>
 
 
 Thursday 3p-11p, Sat-Sun 7a-3p 24

<h3>Job Description</h3>
Job DescriptionDescription:
About the Role
<ul>
<li>Estimated first-year earnings range, including hourly wage and commission: $65,000 - $75,000</li>
<li>Uncapped commission and earnings.</li>
<li>This position sells pre-need and at-need funeral services and inventory as well as cemetery services, property and merchandise.</li>
<li>The Sales Counselor assists families with funeral selections and attends services.</li>
<li>Leads are generated through a combination of walk-ins, inbound calls and proactive lead generation and prospecting.</li>
<li>Training Pay of $18.00 per hour for 6 weeks.</li>
</ul>
Why Everstory
At Everstory Partners, our mission is to create supportive spaces where individuals and families can find solace, meaning, and hope in the midst of loss. At the heart of our mission is a deep understanding of the profound and complex nature of grief. Every person’s journey through loss is unique, and we are committed to providing compassionate and personalized support. 
We also believe that grief is not a problem to be solved or a burden to manage alone, but rather a natural and beautiful part of the human experience. Backed by our national strength and our local partners’ role is to be a steady presence, a source of comfort and guidance, and a partner in celebrating the life and legacy of the person who has passed.
Requirements:
Education and/or Experience:
<ul>
<li>High school diploma or equivalent required with some additional education preferred in a related area such as Business, Marketing, and/or Sales.</li>
<li>1 year of sales experience preferred.</li>
<li>Must possess a valid driver’s license and access to a personal vehicle. Offsite appointments will occur in this role including meetings with clients and community events. Mileage reimbursement is provided for travel associated with job duties.</li>
<li>Proficiency in MS Office (Microsoft Excel and Outlook) required.</li>
<li>Experience working in a CRM (lead management system preferred).</li>
<li>Strong attention to detail with problem solving skills.</li>
<li>Strong verbal, written, and interpersonal communication skills.</li>
<li>Strong organizational and planning skills in a fast-paced environment.</li>
<li>Ability to maintain a high level of discretion and confidentiality when handling sensitive information.</li>
<li>This position requires availability to work some holidays, evenings and weekends as needed. </li>
</ul>
Our Investment in You
Everstory Partners is proud to provide our employees with a quality work environment and opportunity for both personal and professional growth. As part of our ongoing commitment, we offer a competitive benefits package for our Full-Time Employees including:
<ul>
<li>Medical, Dental, Vision, Life, AD&amp;D and STD Insurance</li>
<li>Tuition Reimbursement</li>
<li>Career Advancement and Training</li>
<li>Funeral and Cemetery Benefits</li>
<li>Employee Referral Bonus</li>
<li>401k with Company Match</li>
</ul>
Everstory Partners is an Equal Opportunity Employer and is committed to employing a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, national origin, age, sex, religion, disability, sexual orientation, marital status, military or veteran status, gender identity or expression, or any other basis protected by local, state, or federal law.
The pay range for this role is based on a wide range of factors that are considered in making compensation decisions regardless of race, gender, age, religion, or any other protected characteristic. They include skill set, experience and training, licensure and certification, and other business and organizational needs. This range estimate has been adjusted for the applicable geographic differential associated with the location at which the position may be filled. Compensation decisions are dependent on the circumstances of each hire.

Sales Counselor

<h3>Job Description</h3>
Job Description
Title: Residential Counselor - MAP 
Pay Range: $20 - $23.75 
Schedule: Thursday 11pm-7am (8 hours)
FLSA: Non Exempt 
Who We Are: 
Founded in Brockton, MA in 1975, BAMSI is a 501(c)3 nonprofit organization “bringing people and services together.” Over the years, we have become one of the most trusted organizations working with children, families, individuals, and seniors to enrich their lives. At its core, BAMSI is about building connections with people and services. Each year, our organization impacts the lives of more than 50,000 individuals. BAMSI’s mission is to meet each person where they are so they can learn, grow, and thrive. BAMSI is committed to Diversity, Equity, Inclusion, Justice, and Accessibility; to creating a holistic system of care; and to abolishing the stigmas surrounding mental illness, disability, and addiction. 
What We Offer: 
<ul>
<li>Time Off - 4 weeks combined vacation, personal and cultural holiday</li>
<li>12 paid holidays</li>
</ul>
<ul>
<li>2 weeks Sick Time</li>
<li>Highly Specialized Paid Trainings including opportunity to earn CEUs</li>
<li>HSA and Competitive Benefit Package</li>
<li>403B plan with discretionary match</li>
<li>Wellness Activities</li>
<li>Employee Assistance Program</li>
<li>Career Development Opportunities</li>
</ul>
Why BAMSI? 
<ul>
<li>Purpose-Driven Work: Make a direct impact on residents’ growth and independence.</li>
<li>Training &amp; Development: Gain skills in mental health support, MAP certification, and more.</li>
<li>Collaborative Culture: Join a team dedicated to dignity, respect, and evidence-based practices.</li>
</ul>
What You’ll Do: Provide rehabilitative support to adults in Group Living Environments (GLE), fostering skills for daily living and community integration. Key responsibilities include: 
<ul>
<li>Teach ADLs (cooking, budgeting, medication management) and socialization skills.</li>
<li>Implement Treatment Plans and behavioral interventions under clinician guidance.</li>
<li>Administer/supervise medications per MAP guidelines and document care.</li>
<li>Transport residents to appointments and community activities.</li>
<li>Advocate for residents’ needs and model healthy coping strategies.</li>
<li>Maintain a safe, clean home environment and complete timely documentation.</li>
</ul>
What You Bring: 
<ul>
<li>High school diploma/GED; mental health experience preferred.</li>
<li>Valid driver’s license and ability to assist with mobility (bending, standing, etc.).</li>
<li>Strong communication skills (English) and basic computer proficiency.</li>
<li>Compassion, patience, and a commitment to trauma-informed care.</li>
<li>Bonus: Lived experience or multilingual abilities (e.g., Spanish, Portuguese).</li>
</ul>
 
 
 Thursday 11pm-7am 8 hrs

<h3>Job Description</h3>
Job Description
Title: Residential Counselor - MAP 
Pay Range: $20 - $23.75 
Schedule: Saturday 9am-11pm and Sunday 9am-3pm (20 hours)
FLSA: Non Exempt 
Who We Are: 
Founded in Brockton, MA in 1975, BAMSI is a 501(c)3 nonprofit organization “bringing people and services together.” Over the years, we have become one of the most trusted organizations working with children, families, individuals, and seniors to enrich their lives. At its core, BAMSI is about building connections with people and services. Each year, our organization impacts the lives of more than 50,000 individuals. BAMSI’s mission is to meet each person where they are so they can learn, grow, and thrive. BAMSI is committed to Diversity, Equity, Inclusion, Justice, and Accessibility; to creating a holistic system of care; and to abolishing the stigmas surrounding mental illness, disability, and addiction. 
What We Offer: 
<ul>
<li>Time Off - 4 weeks combined vacation, personal and cultural holiday</li>
<li>12 paid holidays</li>
</ul>
<ul>
<li>2 weeks Sick Time</li>
<li>Highly Specialized Paid Trainings including opportunity to earn CEUs</li>
<li>HSA and Competitive Benefit Package</li>
<li>403B plan with discretionary match</li>
<li>Wellness Activities</li>
<li>Employee Assistance Program</li>
<li>Career Development Opportunities</li>
</ul>
Why BAMSI? 
<ul>
<li>Purpose-Driven Work: Make a direct impact on residents’ growth and independence.</li>
<li>Training &amp; Development: Gain skills in mental health support, MAP certification, and more.</li>
<li>Collaborative Culture: Join a team dedicated to dignity, respect, and evidence-based practices.</li>
</ul>
What You’ll Do: Provide rehabilitative support to adults in Group Living Environments (GLE), fostering skills for daily living and community integration. Key responsibilities include: 
<ul>
<li>Teach ADLs (cooking, budgeting, medication management) and socialization skills.</li>
<li>Implement Treatment Plans and behavioral interventions under clinician guidance.</li>
<li>Administer/supervise medications per MAP guidelines and document care.</li>
<li>Transport residents to appointments and community activities.</li>
<li>Advocate for residents’ needs and model healthy coping strategies.</li>
<li>Maintain a safe, clean home environment and complete timely documentation.</li>
</ul>
What You Bring: 
<ul>
<li>High school diploma/GED; mental health experience preferred.</li>
<li>Valid driver’s license and ability to assist with mobility (bending, standing, etc.).</li>
<li>Strong communication skills (English) and basic computer proficiency.</li>
<li>Compassion, patience, and a commitment to trauma-informed care.</li>
<li>Bonus: Lived experience or multilingual abilities (e.g., Spanish, Portuguese).</li>
</ul>
 
 
 Saturday 9am-11pm and Sunday 9am-3pm 20 hrs

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