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<h3>Job Description</h3>
Job Description
Job Title: TargetedCase Manager
Job Code: TCM 
Department: Family Safety Service
Division: Behavioral Health
Salary Level: Exempt 1
Reports to: Family Safety Supervisor
Last Revised: February 2022
Job Summary
Targeted Case Manager serves individuals with mental health and substance abuse disorders who require assistance to gain access to necessary care: medical, behavioral, social, and other services appropriate to their needs. Services include case management assessment; person centered planning, referral and linkage, monitoring and follow-up. The Targeted Case Manager will follow specific policies and procedures for the Family Safety Program and Family Intensive Treatment. 
Essential Duties and Responsibilities
Direct Service Job Duties
<ul>
<li>Provide the following case management functions according to CIHA policy and procedure and DMA Clinical Coverage Policy 8L: case management assessment; person centered planning; referral and linkage; and monitoring and follow-up.</li>
<li>Provides documentation of all treatment and clinically significant events in Electronic Health Record as prescribed by CIHA policies and quality assurance standards. </li>
<li>When assigned to provide services for adults, or for children and families, the employee will fulfill duties as outlined in CIHA policy and procedure related to specific population served. </li>
<li>When assigned to provide case management services for clients in the Buprenorphine Clinic, the employee will fulfill duties as outlined in CIHA policy and related procedures.</li>
<li>Gather and document necessary information including medical, physical and functional, psychosocial, behavioral, financial, social, cultural, environmental, legal, and vocational or educational areas. </li>
<li>Develop a person centered treatment plan which incorporates what is important to and for the client, and which is geared to achieve clinical outcomes.</li>
<li>Provide timely information to treatment team members regarding client status, progress and safety.</li>
<li>Utilize judgment in carrying out CIHA policy for risk assessment and crisis intervention.</li>
<li>Collaborate with the medical staff and other health professional/agencies to facilitate patient care, discharge and follow-up.</li>
<li>Provide consultation to patient and family in matters directly related to patients' limitations, finances, adjustments to medical condition and ongoing treatment.</li>
<li>Develop and implement discharge plans, follow-up care, and transfers to other behavioral health facilities as appropriate.</li>
<li>Implement and follow the provisions contained in all applicable privacy/confidentiality policies, procedures, and practices for maintenance and release of patient records and clinical information, including EBCI, CIHA, IHS, DHHS, HIPPA, JCAHO, CFR 42, or other licensing bodies.</li>
<li>Responsible for attending clinical staffing as an integral component of a treatment team, facilitating the discussion of client data, and formulating changes to the treatment plan.</li>
<li>Participate in meetings to review and identify opportunities to improve the program and treatment provided, and recommend corrective action when problems are identified. This includes assisting with changes in policy and procedure, which would improve service delivery.</li>
<li>Assists with changes in CIHA/Analenisgi policy and procedure, as needed.</li>
<li>Provide written, telephone, and face to face consultation services to various persons and organizations which affect the patient. These include schools, courts, probation officers, physicians, hospitals, medical care providers, law enforcement officers, social services and community agencies. </li>
<li>Represents CIHA at regular team meetings for progress review and during emergency meetings dealing with high-risk situations.</li>
<li>Participate in community planning and implementation of programs to help resolve such complex issues as improving coordination of services or developing programs to serve the community.</li>
<li>Collect and report on data necessary for client care according to procedure and as directed by supervisor.</li>
<li>Expected to obtain continuing education both through in-service training and through access and tuition payment for approved training seminars and workshops.</li>
<li>This position may be is expected to provide sufficient billable/reimbursable Targeted Case Management services to achieve the productivity standard established for areas of responsibility if needed. this position. Standard is may be based on "actual minutes" billable/reimbursable hours of service provided, divided by available hours in a given period.</li>
<li>Effectively utilize an electronic medical record and other software required for operation in the CIHA system</li>
<li>This position may require support to CIHA primary care nurse care managers as defined by standards set for specific populations.</li>
<li>Other duties as assigned.</li>
</ul>
Education/Experience/Minimum Qualifications
“Qualified Professional” means within the mh/dd/sas system of care:
<ul>
<li>Individual who holds a license, provisional license, certificate, registration or permit issued by the governing board regulating a human service profession, except a registered nurse who is licensed to practice in the State of North Carolina by the North Carolina Board of Nursing who also has four years of full-time accumulated experience in mh/dd/sa with the population served; or </li>
<li>Graduate of a college or university with a Master’s degree in a human service field and has one year of full-time, pre or post-graduate degree accumulated mh/dd/sa experience with the population served, or a substance abuse professional who has one year of full-time, pre or post-graduate degree accumulated supervised experience in alcoholism and drug abuse counseling; or </li>
<li>Graduate of a college or university with a bachelor's degree in a human service field and has two years of full-time, pre or post-bachelor's degree accumulated mh/dd/sa experience with the population served, or a substance abuse professional who has two years of full-time, pre or post-bachelor's degree accumulated supervised experience in alcoholism and drug abuse counseling; or </li>
<li>Graduate of a college or university with a bachelor's degree in a field other than human services and has four years of full-time, pre or post-bachelor's degree accumulated mh/dd/sa experience with the population served, or a substance abuse professional who has four years of full-time, pre or post-bachelor's degree accumulated supervised experience in alcoholism and drug abuse counseling. </li>
</ul>
This category includes Substance Abuse Professional, Certified Alcohol and Drug Counselors (CDAC), Certified Clinical Supervisor (CCS), Licensed Clinical Additions Specialist (LCAS) *
Job Knowledge
<ul>
<li>Knowledge of the population served.</li>
<li>Knowledge of Cherokee culture preferred.</li>
<li>Skill in establishing rapport with a patient and in applying techniques of assessing psychological, behavioral, and psychosocial aspects of patients problems.</li>
<li>Ability to establish and maintain effective working relationships with members of caseload and their families, other professional disciplines, and a variety of governmental and private resources and organizations in the community.</li>
<li>Ability to express ideas clearly and concisely and to plan and execute work effectively.</li>
<li>Knowledge of crisis intervention with individuals and families experiencing acute episodes of distress. </li>
<li>Originality and initiative are required in the daily performance of tasks. </li>
<li>Knowledge of principles, techniques, and practices, and their application to complex casework, group work, and community problems. </li>
<li>Knowledge of a wide range of medical, behavioral and psychosocial problems and linkage to treatment. </li>
<li>Knowledge of governmental and private organizations and resources in the community. </li>
<li>Knowledge of the laws, regulations, and policies, which govern the program. </li>
<li>Knowledge of the impact mental illness on patient’s ability to negotiate treatment recommendations, current treatment approaches, modalities of care, and substance abuse and other programs or services available to patients. </li>
<li>Willingness to learn more about Cherokee culture/population and to have considerations for his when identified. </li>
</ul>
Complexity of Duties
This position is responsible for assisting in maximizing the available resources to develop and maintain behavioral health services for EBCI children and families that best meets the constantly changing needs of the community. Must have the ability to interpret policy, laws and regulations in order to make decisions when a precedent is not available. Duties require the application of judgment and problem solving skills in order to be effective. Judgment often involves decisions that may have life or death results. At times may be dealing with individuals who are highly agitated, emotional, or out of touch with reality.
Supervision Received
Works under the direct guidance of the Family Safety Supervisor. , Child Services Manager, and/or Behavioral Health Clinical Director where goals, objectives, policies, and procedures are well defined. Works independently within applicable licensing regulations where latitude for creative thinking, initiative and discretion are given to achieve department goals and objectives. 
Responsibility for Accuracy
Errors should be identified and corrected in a timely manner Failure to properly document, convey or interpret clinical data can adversely impact client care. Ineffective health planning could have adverse effects on the health status of the community by limiting access to necessary resources. Accuracy of data and research is critical in the allocation of tribal resources. Employee is responsible for adherence to policy and procedure. Inappropriate actions or inaccuracies in judgment could result in improper diagnosis and treatment, serious liability for CIHA, or more serious health risks to patients.
Contact with Others
Interacts frequently with coworkers, hospital staff, patients, and other health professionals for the purpose of exchanging information, obtaining, or providing assistance. Employee may serve on committees, boards and advisory councils, as appropriate. Tact, courtesy, and professional conduct are required to maintain positive working relationships. Utmost sensitivity and confidentiality is required when dealing with patients and families.
Confidential Data
The provision of medical care requires that the incumbent maintain strict appropriate confidentiality regarding all patient information. The employee will have access to patient records and highly confidential information and must function with utmost integrity to safe guard this information. The employee complies with EBCI policy on confidentiality of patient records, Cherokee Indian Hospital Authority Confidentiality policy, HIPAA, and other federal law requirements. Violations of confidentiality regulations may result in disciplinary action and other action as allowed by federal regulations. 
Emergency Privileges
In the case of an emergency, any member of the Medical Staff, to the degree permitted by his/her license shall be permitted to do everything possible to save a patient’s life or save a patient from serious harm, regardless of the individual’s clinical privileges. This shall be defined as those situations in which a delay could result in serious harm or death and in which a more qualified member is not immediately available.

Mental/Visual/Physical Environment
Job duties can be mentally and emotionally stressful at times given the complexity of the duties, management and supervision of staff and the clinical areas being addressed with the people being served. Close mental concentration and attention to detail are required. Physical activities require the ability to be mobile, sit, reach, bend, and be in front of groups and deliver training for extended periods of time. Some physical exertion and stamina is required such as required to transport training materials or to travel. Must have visual acuity, manual dexterity, and the ability to speak and hear. Must be able to lift 30 lbs. 
<ul>
<li>Position requires: stand (under 1/3 time); walk (under 1/3 time); sit (to 2/3 time); talk or hear (over 2/3 time).</li>
<li>Weight lifted or force exerted: none.</li>
<li>Special vision requirements: Close vision (clear vision at 20 inches or less).</li>
</ul>
Work Environment
The employee works primarily at the PHHS building with occasional service provisions in the community, at the hospital, inpatient or outpatient clinical environment but may be required to work at other offices and locations as needed. The work environment involves moderate risks of exposure to infectious disease, radiation, electrical hazards, irritant, chemical and explosive gases. Employee must strictly adhere to OSHA guidelines and protocol for maintaining sterile conditions. Some travel is required. Infrequent overnight travel may be required for meetings or to attend training. 
Customer Service
Consistently demonstrates superior customer service skills to patients/customers by demonstrating characteristics that align with CIHA’s guiding principles and core values. Ensure excellent customer service is provided to all patients/customers by seeking out opportunities to be of service.

Targeted Case Manager

<h3>Job Description</h3>
Job DescriptionSalary: 
Department: Housing Reports to: Lead Housing Program Specialist Employment Type: In-Person, Full-Time, Hourly, Non-Exempt Shifts: monthly rotating shifts midnight-8am or 4pm-midnight Monday-Friday
About Our House
Our House empowers homeless and near-homeless families and individuals to succeed in the workforce, in school, and in life through hard work, wise decision-making, and active participation in the community. The Our House team has defined a set of seven Guiding Principles that characterize our culture and that we intentionally seek to uphold: Hard Work, Wise Decision-Making, Community, Initiative, Integrity, Safety, and Heart.
About the Role
You will be the after-hours staff member on duty. It will be your responsibility to oversee our large, 24/7 residential facility, the entire campus, and all people on the campus, including residents, volunteers, and visitors. If an incident occurs anywhere on the campus, you will be the person responsible for handling the situation. You will have significant crisis management responsibilities and must maintain good work integrity and effective communication.
What Youll Do
<ul>
<li>Oversee residents in a large, 24/7 residential facility and all areas of the campus</li>
<li>Report emergency situations immediately to direct supervisor and document any incidents, emergencies and concerns from residents, donors or volunteers (examples of incidents include any time outside agenciespolice, DHSare involved in occurrences at Our House or physical violence or threats are made)</li>
<li>Ensure that residents participate in mandatory programs and refer them to Our House programs (Career Center classes, recovery meetings, drug testing, Childrens Programs, CAFSI, etc.)</li>
<li>Communicate regularly with the Housing Team about residents needs, evictions, shelter needs, ongoing issues or system changes</li>
<li>Ensure that meals are prepared and served</li>
<li>Enforce all written shelter rules and additional Our House policies and procedures documenting any violations through the write-up process, including enforcing evictions when necessary</li>
<li>Assign chores after each meal</li>
<li>Administer drug tests as needed and manage medication administration for residents</li>
<li>Monitor residents sobriety and reports and documents drug or alcohol related incidents with the write-up system</li>
<li>Ensure that all areas in and around the shelter are clean, organized, and safe</li>
<li>Process work orders for maintenance issues</li>
<li>Process new intakes and exits of residents and filling out all required paperwork</li>
<li>Greet and orient volunteers, including meal serving groups, to the facilities and to the needs that they are there to meet</li>
<li>Document donations and volunteers using a data collection system (contact info, what was given/volunteer project, date, value)</li>
<li>De-escalate conflict situations to ensure safety</li>
<li>Attend all mandatory weekly staff meetings prepared and on time</li>
<li>Conduct other duties as assigned to fulfill Our Houses mission</li>
</ul>
What Youll Bring
<ul>
<li>Social services experience</li>
<li>At least 2-3 years working in a program or organization serving individuals in a residential setting preferred</li>
<li>Conflict resolution and crisis management experience</li>
<li>Strong written and verbal communication skills</li>
<li>Action-oriented, entrepreneurial, adaptable, and innovative spirit</li>
<li>Ability to work effectively in collaboration with diverse groups of people</li>
<li>Passion, idealism, integrity, positive attitude, mission-driven work, and self-direction</li>
</ul>
Requirements
<ul>
<li>High school diploma is required</li>
<li>Must be able to lift 40 pounds</li>
<li>Must have reliable transportation</li>
<li>Must be able to pass criminal background checks, child and adult maltreatment registry checks, sex offender registry checks, and a pre-employment drug screen</li>
</ul>
Benefits &amp; Perks
<ul>
<li>Insurance benefits are available on the first day of the month following start date:
<ul>
<li>95% employer-paid premiums for employee health insurance</li>
<li>Optional employee-paid dental, vision, and life insurance</li>
</ul>
</li>
<li>401(k) match up to 4% after one year of employment</li>
<li>10 days of annual leave and 10 holidays per year including a birthday holiday</li>
<li>15 days additional leave for requirements of life</li>
<li>Employee Assistance Program</li>
<li>Eligible for tuition discount at UA Little Rock</li>
</ul>
 
Our House is a drug-free workplace. 
Our House is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all team members. People of color and members of the LGBTQ community are encouraged to apply.

Housing Program Specialist (full-time)

<h3>Job Description</h3>
Job DescriptionDescription:
SCHEDULE: 40 hours, Monday - Friday, 8:00am – 4:30pm; may include nights, mornings, and weekends as needed
 
Pays $71,676.80 annually DOE
 
This position carries a retention bonus of $5000.00, payable in equal instalments of $1000 at 1 month, $1000 at 6 months, and $3000 at 12 months.
 
This bonus is only available to new, external hires to Pine Street Inn, including temporary staff who are thereafter converted to permanent employment status. This bonus is not available to Pine Street Inn staff or paid interns or paid co-op students who are seeking a transfer to this role. This bonus is only payable for work actually performed in this role. Employees who leave their position before they have worked all the time required for each bonus installment will not be eligible to collect further payment for their prior position, even if they stay at Pine Street Inn in another position.
 
LOCATION: 105 Chauncy Street, Boston MA
 
SUMMARY OF POSITION:
The Outreach Clinician will work within a Specialized Outreach Program – Pathways to Recovery - designed for unsheltered individuals with SUD and COD. The OC, through targeted Outreach and assertive engagement will develop an individual community-based assessment with successful connections to appropriate levels of care based on ASAM criteria. The OC will play an important role in supporting clients through service transitions to ensure a soft landing and warm handoff from the street to recovery and housing. The OC will work as part of a specialized Outreach team and will leverage all recovery and housing resources which reduce barriers to services and housing. The OC will conduct community-based bio-psych-social assessments and provide immediate referral services. Each client will have varying support needs. The Outreach Clinician will work with clients to develop a Safe Placement and Stability plan. These services could include, but are not limited to crisis intervention and safety planning, connection to medication management, emergency services, assisting a guest in accessing detox or recovery services and other stabilization services as needed. Once the clinician and the client have established a Safe Placement and stability plan, the Outreach Clinician will participate in warm hand offs to internal and external providers for continued work toward permanent housing. The Outreach Clinician will work with community providers of health and behavioral health services to coordinate care plans for appropriate medical and behavioral health services. The Outreach Clinician will work within a best practice framework of Stages of Change Theory, Harm Reduction, Motivational Interviewing and Trauma-informed Care and will mitigate barriers to treatment and housing. The Outreach Clinician will work in collaboration with Outreach Specialists, a Housing Support Specialist, a Benefits Navigator, and will report to the Clinical Supervisor of the Behavioral Health Outreach Team. The Outreach Clinician will always work towards a Housing Pathway with clients consistent with the Mission, Vision, and Values of the Pine Street Inn.
Requirements:
QUALIFICATIONS:
EDUCATION/TRAINING:
REQUIRED:
<ul>
<li>Master’s degree in Social Work or related field</li>
<li>Ability to obtain LICSW or LMHC within twenty-four (24) months of hire date</li>
</ul>
PREFERRED:
<ul>
<li>LICSW</li>
<li>LMHC</li>
<li>A valid Massachusetts Driver’s License in good standing</li>
</ul>
KNOWLEDGE/EXPERIENCE:
REQUIRED:
<ul>
<li>Minimum of three (3) years direct care experience providing clinical services, including assessment and referral, crisis intervention and stabilization, .individual and group treatment, to adults with mental illness and addictive disorders</li>
<li>Knowledge, understanding and application of Motivational Interviewing, Trauma-Informed Care and Stage of Change Work</li>
<li>Knowledge of and strong commitment to harm reduction philosophy, principles and practices</li>
<li>Knowledge of crisis intervention and stabilization</li>
<li>Awareness of, and commitment to, self-care strategies, practices and support</li>
<li>Ability to consult about psychiatric issues with professional and non-professional staff</li>
<li>Strong computer skills including familiarity with management information systems or database programs</li>
<li>Expertise in Motivational Interviewing</li>
</ul>
PREFERRED:
<ul>
<li>Experience working in a hospital or trauma center</li>
<li>Experience in Outreach and or diversion</li>
<li>Working knowledge of ASAM criteria</li>
<li>Experience working with chronically homeless, medically vulnerable individuals, with tri-morbidities (mental illness, substance abuse, medically compromised)</li>
<li>Experience supervising, coaching, mentoring, empowering and otherwise supporting non-clinical direct-care staff</li>
<li>Knowledge and professional alignment with Housing First philosophy</li>
<li>Expertise in Trauma-Informed Care, including the impact on direct-care staff (i.e. secondary traumatic stress, vicarious traumatization)</li>
<li>Bilingual in Spanish and English</li>
<li>Familiarity with the Massachusetts public and private mental health systems</li>
</ul>

Outreach Clinician

<h3>Job Description</h3>
Job Description
Plexos Group LLC is seeking a qualified CDBG-DR Specialist to support a Community Development Block Grant – Disaster Recovery (CDBG-DR) program. This role involves developing the Action Plan, policies, and ensuring compliance with regulations.
Location:&nbsp;Santa Fe, NM (Local or willing to deploy up to 75% of the time)
Responsibilities:
<ul>
<li>Develop and execute the CDBG-DR Action Plan.</li>
<li>Implement policies and procedures for program compliance.</li>
<li>Ensure compliance with HUD, federal, state, and local regulations.</li>
<li>Monitor procurement, eligibility, and environmental review requirements.</li>
<li>Prepare reports and financial documentation.</li>
<li>Develop subrecipient agreements and grant awards.</li>
<li>Provide technical assistance to subrecipients and local jurisdictions.</li>
<li>Oversee project selection, budget development, and financial oversight.</li>
<li>Support infrastructure, housing, and economic development projects.</li>
<li>Maintain risk assessment and monitoring strategies.</li>
<li>Prepare quarterly performance reports and financial tracking.</li>
<li>Assist with reporting, audits, and other deliverables.</li>
<li>Maintain the system of record and DRGR system updates.</li>
<li>Provide technical advice on disaster assistance funding.</li>
<li>Coordinate with stakeholders to integrate funding priorities.</li>
<li>Represent the program in meetings and public engagements.</li>
<li>Ensure compliance with FEMA and State requirements.</li>
<li>Oversee monitoring functions and reporting.</li>
</ul>
Skills:
<ul>
<li>Excellent project delivery and organizational skills.</li>
<li>Analytical ability to assess risks and ensure compliance.</li>
<li>Ability to travel as needed.</li>
<li>Strong interpersonal and communication skills.</li>
<li>Ability to meet deadlines and work independently.</li>
<li>Proficiency with Microsoft Office Suite.</li>
</ul>
Qualifications:
<ul>
<li>Junior Specialist:&nbsp;1-3 years of experience in disaster recovery, grant management, or community development programs.</li>
<li>Senior Specialist:&nbsp;4-7 years of experience in the same fields.</li>
<li>Bachelor's degree in public administration, urban planning, finance, emergency management, or related field.</li>
<li>Strong knowledge of HUD CDBG-DR regulations and grant management.</li>
<li>Proficiency in Microsoft Office Suite and grant management software.</li>
</ul>
Preferred:
<ul>
<li>Master’s degree in a related field.</li>
<li>Experience with HUD, FEMA, or other federal disaster recovery programs.</li>
<li>Experience developing policies for large-scale grant programs.</li>
</ul>
Plexos Group LLC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment based on individual merit, skills, and performance, without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristics protected by law. Plexos Group is committed to providing a workplace environment free from discrimination and ensuring equal opportunity for all employees.
Company DescriptionThe Plexos Group, LLC employs the most experienced and innovative professionals in the field of disaster recovery management who have completed similar work for municipal, state, and federal agencies. Our project team has more than 100 years of combined experience in managing disaster recovery and has led disaster recovery programs in excess of $25 billion. 
<h3>Company Description</h3>
The Plexos Group, LLC employs the most experienced and innovative professionals in the field of disaster recovery management who have completed similar work for municipal, state, and federal agencies. Our project team has more than 100 years of combined experience in managing disaster recovery and has led disaster recovery programs in excess of $25 billion.

Disaster Recovery Specialist (CDBG-DR)

<h3>Job Description</h3>
Job Description
re you looking to join a dynamic team focused on providing high quality health care to communities across Brooklyn &amp; Queens? If so, you’ve come to the right place. For over 125 years, Catholic Charities Brooklyn and Queens has been providing quality social services to the neighborhoods of Brooklyn and Queens, and currently offers 160-plus programs and services for children, youth, adults, seniors, and those struggling with mental illness. Catholic Charities provides comprehensive care coordination and case management services to individuals living with serious mental illness, complex medical needs and substance use needs. Our Targeted Case Management program provides comprehensive, community-based services for adults living with serious mental illness and/or substance use disorders, ensuring clients have access to uninterrupted and coordinated behavioral and physical health services while addressing the social determinants of health that impact daily living. The TCM Supervisor will provide oversight and direction to the Targeted Case Managers delivering care directly to clients. The Targeted Case Management program with a part of the larger Certified Community Behavioral Health Clinic (CCBHC) programs, including those certified by OMH and OASAS as well as those funded by SAMHSA.
RESPONSIBILITIES: The Targeted Case Management Team Supervisor will support the program’s efforts for client-centered and recovery-oriented care and plays a vital role in ensuring the TCM program meets health outcomes for clients, such as reducing hospitalizations and emergency department visits, while increasing attendance and engagement with behavioral health and medical outpatient services. The TCM program will focus on providing whole-person supports for individuals living with co-occurring mental health, substance use disorder, and/or health-related social needs, particularly during times of transitions such as from a residential treatment, hospital emergency department, or psychiatric hospitalization. Targeted Case Management Team Supervisor is responsible for ensuring direct service staff address all social determinants of health such as medical needs, behavioral health and substance use needs, housing, food insecurity, education/employment. This is done through partnerships and integrated work within the CCBHC and with other community-based providers, hospitals, and other systems of care to ensure clients have access to a comprehensive healthcare network. The role will also require on call coverage and a willingness to be flexible. Targeted Case Management Team Supervisor is also responsible for ensuring that team’s service delivery activities are person- and family-centered centered, culturally competent and linguistically capable. The Supervisor must also ensure complete documentation through electronic health record keeping; and have the ability to interface with various websites as required by the CCBHC. Targeted Case Management Team Supervisor will ensure team’s efforts to achieve highquality, timely, safe, effective and equitable referral or transition of CCBHC clients. Targeted Case Management Team Supervisor will direct and oversee team’s efforts for client-centered care first and foremost while maintaining the additional goal of reducing avoidable health care costs, specifically preventable hospital admissions/readmissions and avoidable emergency room visits, and improving client’s outcomes by addressing primary medical, specialist and behavioral health care through contractual arrangements with appropriate service providers of comprehensive, integrated services. The Supervisor will also ensure the program is meeting required deliverables of the CCBHC and that the services follow all CCBHC standards and regulations. The TCM Supervisor is required to utilize technology and various web-based platforms for documenting progress notes and daily work activities. Ability to use equipment such as iPhones, tablets, Surface Pros and easily navigate various technology platforms and reporting systems is a requirement.
SPECIFICATIONS FOR EDUCATION/CERTIFICATIONS/LICENSES A Master’s Degree in Social Work, Nursing, Public Health or other related social service or health profession. A NYS RN, NP, LMSW/LCSW CASAC, License or a Licensed Psychologist preferred. SPECIFICATIONS FOR EXPERIENCE AND TRAINING • At least 1 year of experience in the management of a team, with progressively increasing responsibilities. • At least 2 years’ experience working within the Human Services field, and experience working with individuals living with mental illness, substance use and other complex chronic health conditions. • Demonstrated competency in written, verbal and computational skills to present and document records in accordance with program standards. • Excellent computer skills are necessary. • The position requires a combination of skills in the areas of crisis assessment, clinical intervention, time management, organizational and management skills. • Knowledge of the community medical resources and their financial requirements. • Good oral and written communication skills. • Knowledge of mental illness, mental health legislation and regulations, and health conditions. • Ability to manage multiple projects and ask for help when needed. • Ability to participate on a team to accomplish tasks. • Serves as a role model to staff and stakeholders. • Refined knowledge of techniques for identifying and preventing crises, including crisis management techniques. • Ability to work with all stakeholders: members, network, families, and government staff in a caring and respectful manner, and with due understanding of and consideration for cultural differences. • Competency in written, interpersonal, verbal and computational skills to present and document records in accordance with program standards. We offer competitive Salary and excellent benefits including: generous time off, Medical, Dental, Vision, Retirement Savings with Agency Match, Transit, life insurance and other additional voluntary benefits. EOE/AA. For more information on our organization, please visit our website at: <a href="http://www.ccbq.org" target="_blank">www.ccbq.org</a>
Company DescriptionFor over 125 years, Catholic Charities Brooklyn and Queens has been providing quality social services to the neighborhoods of Brooklyn and Queens, and currently offers 160-plus programs and services for children, youth, adults, seniors, and those struggling with mental illness. 
<h3>Company Description</h3>
For over 125 years, Catholic Charities Brooklyn and Queens has been providing quality social services to the neighborhoods of Brooklyn and Queens, and currently offers 160-plus programs and services for children, youth, adults, seniors, and those struggling with mental illness.

Targeted Case Manager Team Supervisor

<h3>Job Description</h3>
Job DescriptionJob Description 
The Learning and Development Unit develops, delivers, and coordinates trainings as well as professional development and leadership programs that build and strengthen the capabilities of NYCEM staff and interagency partners. The Interagency Training Specialist will be responsible for the development and implementation of comprehensive training programs to support both intra-agency and inter-agency emergency management training. The overall goal of the NYCEM Learning and Development Unit is to create a highly skilled emergency management community by offering the best training possible, building true leaders who can prepare for and respond to any type of emergency situation and coordinate effectively with internal and external partners. The Interagency Training Specialist will report directly to the Director for Learning and Development and will be responsible for the following: - Implement full cycle instructional design and development (analysis, development, implementation, and evaluation) for instructor led (in person and live online), micro courses, and self-paced e-learning courses - Facilitate courses, manage the coordination of courses including logistics details, and deliver presentations as needed - Apply adult learning theory and instructional design methodology into course development and course facilitation - Translate emergency plans and related materials into training curriculum and learning programs - Work with subject matter experts to design and develop audience-appropriate, clear, and concise training content - Develop, manage, and improve learning and development programs - Work with vendors we hire to develop curriculum material, when applicable - Utilize industry-leading course development tools (e.g., Articulate) - Support the continued development and improvement of the NYCEM Academy programs - Work collaboratively with the Learning and Development Unit team - Support the NYC Emergency Management Learning Management System **PLEASE NOTE THE FOLLOWING: - The selected candidate will be assigned to an on-call Emergency Operations Center (EOC) team and will be expected to work non-business hours during some emergencies. These non-business hours include nights, weekends, holidays, and extended week hours outside of a 9AM-5PM schedule. The selected candidate will also participate in trainings to build skills and competencies in emergency response; will participate in drills and exercises associated with the on-call EOC team; and may volunteer to assist with Ready NY emergency preparedness presentations to external groups. EOC teams are on call for three weeks at a time, with six weeks off in between. - Funding – This position is supported with a federal Urban Area Security Initiative (UASI) grant funding through 8/31/2027 with the possibility of an extension. - Candidates must be authorized to work in the United States without employer support to be eligible for selection. - For this position, the “Special Note” below in the Minimum Qualification Requirements does not apply. PREFERRED SKILLS - Excellent verbal and written communication skills - Previous experience with training as well as adult learning curriculum development and design - Strong training facilitation skills, both in-person and in a virtual environment - Experience with web-based eLearning or Learning Management System training products (e.g. Articulate) - Strong graphic design experience - Strong public speaking skills - Experience with evaluation and survey collection - Strong project management experience - Ownership mindset - Ability to work well under pressure - Technical aptitude and ability to learn new applications - Knowledge of adult learning models and instructional design - Excellent meeting and time management skills - Ability to work on multiple projects concurrently and consistently meet deadlines - Strong attention to detail - Competencies: o Knowledge – possesses appropriate subject matter expertise. o Work Ethic and Productivity – produces consistently high quality, accurate, and on-time deliverables; takes responsibility, is dependable, and accountable, and follows through; is responsive to requests from leadership. o Strategic Problem Solving and Innovation – is thoughtful and deliberate in approach to solving problems; demonstrates innovation and creative thinking. o Effective Communication – communication is clear, precise, and timely; understands their audience and display confidence in delivering their message. o Teamwork – encourage collaboration and motivate others; is able to both lead and follow when necessary; is an active listener and consider a broad range of perspectives. **Studies have shown that women, people of color, and other under-represented groups are less likely to apply for jobs unless they believe they are able to perform every task in the job description. We are interested in finding the best candidate for the job and will consider any equivalent combination of knowledge, skills, education and experience to meet qualifications. If you are interested in applying, we encourage you to think broadly about your background and skill set for the role.** EMERGENCY PREPAREDNESS SPECIAL - 94612
Qualifications 
1. A four-year high school diploma or its educational equivalent approved by a state's department of education or a recognized accrediting organization and six years of satisfactory full-time professional experience in one or a combination of the following: emergency management, fire, police, or military service, public safety, public health, public administration, urban planning, engineering, or another specialized area to which the appointment is to be made; or 2. A baccalaureate degree from an accredited college and two years of satisfactory full time professional experience in the areas listed in "1" above; or 3. A master's degree from an accredited college in emergency management, public administration, urban planning, engineering, economics, political science, the physical sciences ,or related field and one year of satisfactory full-time professional experience in the areas listed “1" above, at least two years of which must have been in one of those areas, or another specialized area to which the appointment is to be made. 4. Education and/or experience equivalent to "1", "2", or "3" above. However, all candidates must have a four-year high school diploma or its educational equivalent. Special Note: To be eligible for placement in Assignment Level II, individuals must have, after meeting the minimum requirements, one additional year of professional experience as described in ""1"" above.
 Additional Information 
The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

LEARNING AND DEVELOPMENT SPECIALIST

<h3>Job Description</h3>
Job Description
Who We Are:
Bandwidth, a prior "Best of EC" award winner, is a global software company that helps enterprises deliver exceptional experiences through voice, messaging, and emergency services. Reaching 65+ countries and over 90 percent of the global economy, we're the only provider offering an owned communications cloud that delivers advanced automation, AI integrations, global reach, and premium human support. Bandwidth is trusted for mission-critical communications by the Global 2000, hyperscalers, and SaaS builders!
At Bandwidth, your music matters when you are part of the BAND. We celebrate differences and encourage BANDmates to be their authentic selves. #jointheband
What We Are Looking For:
The Learning and Development Specialist focuses on designing and delivering training programs that drive employee development and enhance organizational effectiveness. The position involves collaborating with subject matter experts, facilitating impactful training sessions, and managing key initiatives like onboarding and compliance to ensure alignment with business goals.
This is an onsite position in Raleigh, NC.
What You'll Do:
<ul>
<li>Utilize instructional design methodologies to create effective training programs, including lesson plans, materials, and e-learning content.</li>
<li>Lead meetings with stakeholders to ensure training content is accurate, relevant, and up-to-date, and ensure timely follow-up on action items and updates.</li>
<li>Own and manage programs like onboarding and compliance, from planning to execution.</li>
<li>Facilitate engaging in-person and virtual training sessions for employees across all levels.</li>
<li>Assess program impact through feedback, assessments, and evaluations, making improvements as needed.</li>
<li>Manage communication plans to ensure clear, timely messaging for training programs.</li>
<li>Manage Workday Learning to ensure courses are up-to-date and functioning properly.</li>
<li>Contribute to discussions around strategic programming and long-term initiatives.</li>
<li>Ensure we hit deadlines for key items on the L&amp;D roadmap.</li>
<li>Support other L&amp;D and Talent Development initiatives as needed.</li>
</ul>
What You Need:
<ul>
<li>BA or BS degree required </li>
<li>Strong communication, interpersonal, teamwork and organizational skills.</li>
<li>Ability to prioritize multiple functions and tasks and manage work time efficiently.</li>
<li>Proven ability to consistently and positively contribute in a high-paced, changing work environment.</li>
</ul>
Bonus Points:
<ul>
<li>2+ years in relevant role, Articulate Rise, Workday, AI, LinkedIn Learning</li>
<li>Adult Learning Certification, Project Management Certification, or Predictive Index Certification</li>
<li>Proficiency with G-suite, Articulate Rise, LinkedIn Learning, and AI.</li>
<li>Certified in project management, certified in adult learning, and certified in Predictive Index. </li>
</ul>
The Whole Person Promise:
At Bandwidth, we're pretty proud of our corporate culture, which is rooted in our "Whole Person Promise." We promise all employees that they can have meaningful work AND a full life, and we provide a work environment geared toward enriching your body, mind, and spirit. How do we do that? Well…
<ul>
<li>100% company-paid Medical, Vision, &amp; Dental coverage for you and your family with low deductibles and low out-of-pocket expenses.</li>
<li>All new hires receive four weeks of PTO.</li>
<li>PTO Embargo. When you take time off (of any kind!) you're embargoed from working. Bandmates and managers are not allowed to interrupt your PTO – not even with email.</li>
<li>Additional PTO can be earned throughout the year through volunteer hours and Bandwidth challenges.</li>
<li>"Mahalo moments" program grants additional time off for life's most important moments like graduations, buying a first home, getting married, wedding anniversaries (every five years), and the birth of a grandchild.</li>
<li>90-Minute Workout Lunches and unlimited meetings with our very own nutritionist.</li>
</ul>
Are you excited about the position and its responsibilities, but not sure if you're 100% qualified? Do you feel you can work to help us crush the mission? If you answered 'yes' to both of these questions, we encourage you to apply! You won't want to miss the opportunity to be a part of the BAND.
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Learning and Development Specialist

<h3>Job Description</h3>
Job Description
WHO WE ARE
VEG is a rapidly growing emergency company with hospital locations across the United States. Our mission is helping people and their pets when they need it most. We are revolutionizing emergency medicine with a "customer first" mentality and a true, employee-centric work environment. 

TALENT + CULTURE AT VEG
At VEG, we want people and their pets to feel safe, secure, and valued; we want our employees to feel the same way. What we're aiming to achieve on the customer side is equivalent in nature to what we want for our employees: to have the best experience possible. With the highest NPS score in our industry, we're ready to ensure that VEG remains the place where the best and brightest in the emergency world not only want to work, but stay and grow. For our customers and their pets, we strive to find a way to say, "yes." We do the same and more for our teams. In fact, VEG is one of this year's nominees for INC Magazine's Best Places to Work!

FOCUS
To apply a patient-centered approach while performing treatments, making patient assessments, and all other aspects of patient care. This role will promote learning and growth as an emergency veterinary technician, providing opportunities for advancement towards a Veterinary Technician Specialist certification and participating in the coordination of care. Veterinary technicians autonomously function using critical thinking and leadership to carry out patient treatment plans in coordination with the veterinary team.

WHO WE NEED
You are a credentialed veterinary technician. You are passionate and motivated. You value learning and are a team player that is honest and respectful to your peers. You love what you do. You love working with animals and people. You are comfortable adapting to new scenarios, willing to learn new techniques, and think outside the box. You have excellent interpersonal capabilities across a diverse group. You're happy to pitch in wherever and whenever you are needed, with a positive attitude. You demonstrate the ability to accomplish assigned tasks for all areas involved, knowing when to ask for assistance. You display excellent communication skills with your peers, customers, and team.

WHAT YOU CAN EXPECT TO DO
All clinical team members:
<ul>
<li>
Treat each patient and customer with the highest level of compassion &amp; care.
</li>
<li>
Perform basic to intermediate nursing care tasks, patient monitoring, and treatments.
</li>
<li>
Use understanding of common diseases and conditions, physical assessment, and monitoring parameters to accurately triage incoming patients.
</li>
<li>
Administer subcutaneous, intramuscular, and intravenous medications and understand potential adverse effects of medications.
</li>
<li>
Set-up, monitor, and administer intravenous fluid therapy including constant rate infusions and blood transfusion therapy.
</li>
<li>
Contribute to incoming outpatient care and ongoing inpatient care.
</li>
<li>
Participate in giving and receiving patient rounds to ensure continuity of care.
</li>
<li>
Be trained to properly perform all aspects of CPR as a RECOVER Certified Rescuer.
</li>
<li>
Collect samples and perform diagnostic tests including in-house &amp; point-of-care tests and diagnostic imaging.
</li>
<li>
Perform nursing care tasks such as placing and/or maintaining urinary catheters, nasoenteral tubes, nasal oxygen tubes, chest and abdominal tubes.
</li>
<li>
Set up, maintain, and troubleshoot oxygen cages and other oxygen administration techniques.
</li>
</ul>

Veterinary technicians additionally perform:
<ul>
<li>
Administer, monitor, and maintain patients under general anesthesia with or without mechanical ventilation for patients with varied levels of risk.
</li>
<li>
Perform advanced vascular access techniques including jugular catheter placement, sampling line placement, central line placement, intraosseous catheterization, and arterial catheterization.
</li>
<li>
Perform advanced diagnostic techniques including ultrasonography and paracentesis,
</li>
<li>
Participate in formulating treatment, anesthetic, and nursing care plans.
</li>
<li>
Conduct treatments using clinical decision-making skills according to protocolized plans.
</li>
<li>
Aid in managing patient care workload to ensure the patients are receiving uncompromised care.
</li>
<li>
Coach and guide veterinary assistants and veterinary nurses to perform clinical tasks to maintain standards of care and encourage growth.
</li>
<li>
Collaborate and share knowledge with teammates to ensure optimal patient care.
</li>
<li>
Obtain additional training along guided growth pathways offering roles in addition to direct nursing care such as VTS certification, trainer role, coordination of care, community outreach, and leadership.
</li>
</ul>

WHAT YOU NEED
<ul>
<li>
High school diploma or equivalent
</li>
<li>
Credentialed as a veterinary technician (CVT, RVT, LVT, LVMT) in the location of the VEG practice.
</li>
<li>
Veterinary technician specialist (VTS) certification will receive additional considerations in practice role and compensation.
</li>
<li>
Basic computer skills to use practice management, electronic medical record, and collaboration software.
</li>
<li>
1+ years of experience in a veterinary technician role. Experience in emergency or specialty medicine preferred.
</li>
<li>
Excellent communication skills (written, verbal and electronic) with the team and with customers
</li>
<li>
Fine motor skills adequate for utilizing hospital equipment necessary daily such as syringes, electric clippers, computers, surgery instruments, monitors, diagnostic equipment, etc.
</li>
<li>
Ability to stand for prolonged hours, kneel, work on the floor as well as ability to lift up to 25 kg on own and able to support up to 40 kg with assistance.
</li>
</ul>

WHY YOU SHOULD CHOOSE US
Because emergency is all we do, so we do it best! We also offer:
<ul>
<li>
Industry-leading‌ ‌compensation‌
</li>
<li>
Something new every day - you'll never be bored in emergency medicine
</li>
<li>
We build our hospitals from scratch. You'll be using all of the latest equipment and technology.
</li>
<li>
Generous employee pet discount
</li>
<li>
Referral rewards - tell your friends why they should come work for VEG too!
</li>
<li>
Health‌, Vision, and Dental ‌Insurance‌ ‌ ‌
</li>
<li>
401K‌ ‌w/‌ ‌company‌ ‌match‌
</li>
<li>
Paid‌ ‌parental‌ ‌leave‌ ‌-‌ ‌10‌ ‌weeks‌ ‌of‌ ‌paid‌ ‌leave‌ ‌at‌ ‌100%‌ ‌of‌ ‌regular‌ ‌salary‌ ‌
</li>
<li>
Unlimited‌ ‌Continuing Education opportunities - we want to help you grow in your career!
</li>
<li>
Flexible‌ ‌work‌ ‌schedules‌ ‌for‌ ‌a‌ ‌true‌ ‌work-life‌ ‌balance‌ ‌ ‌
</li>
<li>
Growth‌ and relocation ‌potential‌ ‌ ‌
</li>
<li>
Groceries‌ sent‌ ‌to the hospitals weekly for the staff to enjoy,‌ ‌monthly‌ ‌and‌ ‌quarterly‌ ‌contests,‌ ‌quarterly‌ ‌hospital‌ ‌outings,‌ company-wide retreats,‌ ‌etc!‌ ‌
</li>
<li>
Lastly, because while our work is serious, we believe that it should also be fun!
</li>
</ul>

VEG celebrates diversity and is committed to creating an inclusive workplace that represents a variety of backgrounds, perspectives, and skills. You've found the equal opportunity employer you are looking for. We can't wait to meet you!

Emergency Credentialed Veterinary Technician (Relief) - Madison, WI

<h3>Job Description</h3>
Job DescriptionGCyber is seeking a Physical and Personnel Security Specialist to support a DoD customer’s secure facilities and personnel security operations. This role includes physical security accreditation support, visitor and access management, facilities coordination, and security compliance oversight in a multi-classification environment. The position requires on-call availability for emergency facility incidents. As the Physical and Personnel Security Specialist, you will:
<ul>
<li>Conduct facility security assessments and maintain accreditation documentation (e.g., FFC, MOA, CUA) </li>
<li>Manage access control systems, alarm coordination, and IDS in partnership with PFPA and security offices </li>
<li>Support in/out-processing, VARs, and clearance tracking for classified meetings and events </li>
<li>Maintain personnel security records, polygraph status, and annual training compliance </li>
<li>Respond to facility issues and provide after-hours support for emergencies (‚â§2-hour response) </li>
<li>Track secure equipment inventory and manage classified material handling and destruction </li>
<li>Maintain SOPs, escort visitors, and support emergency action plans and room readiness </li>
</ul>
&nbsp; Minimum Qualifications and Experience
<ul>
<li>Active TS/SCI Clearance </li>
<li>DoD 8570 IAT II certification</li>
<li>Bachelor's degree in Computer Science, Engineering, or related field (or equivalent combination of education/experience).</li>
<li>12+ years in enterprise architecture or digital engineering roles supporting DoD IT systems. </li>
<li>Strong experience with MBSE, DoDAF architecture products, and ICAM integration. </li>
</ul>
Our Benefits
GCyber is committed to the well-being and development of every employee. Our benefits are designed to support your personal and professional goals, from health and wellness programs to retirement savings and career development opportunities. Highlights include:
<ul>
<li>26 Days of Paid Leave + Annual PTO Increase</li>
<li>An extra day of paid leave for every year of employment with GCyber</li>
<li>Paid Parental Leave</li>
<li>Additional Leave Allowances for Military Duty, Jury Duty, and Bereavement Leave</li>
<li>401(k) Matching</li>
<li>100% Company-funded Disability Insurance</li>
<li>90% Company-Funded Health, Dental, and Vision Insurance, with contributions to insurance benefits for spouses, children, and family members</li>
<li>Training and Professional Development Plans</li>
<li>Commuter Benefits Plan</li>
<li>Parking and Transportation Allowance</li>
</ul>
Equal Opportunity Employer
GCyber is an Equal Opportunity Employer. This means you don't have to worry about whether your application process will be fair. We consider all applicants without regard to race, color, religion, age, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, veteran status, or disability.
Stay in Touch
For future job notifications please follow GCyber on LinkedIn. <a href="https://linkedin.com/company/gcyber" target="_blank">https://linkedin.com/company/gcyber</a>
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Physical and Personnel Security Specialist

<h3>Job Description</h3>
Job DescriptionDescription:
SCHEDULE: Thursday-Monday, 2:45pm-11:15pm., Essential position during weather and other emergencies.
 
Pays $21.40 per hour DOE
LOCATION: 444 Harrison Ave – Boston, MA 
 
SUMMARY OF THE POSITION:
 
The Guest Services Specialist (GSS) works from the Pine Street Inn policy and procedures developed to ensure a safe shelter environment for guests and staff. The Guest Services Specialist has a primary focus on the direct care of guests and, as such, responds to guests in a timely and professional manner based on the prioritization of guests’ needs. The GSS assists with the development and implementation of a housing pathway by motivating guests to rapidly work on housing and connecting guests to appropriate resources. The Guest Services Specialists will also assist guests in connecting with substance abuse, mental health and medical resources when the shelter cannot safely accommodate a guests needs. The GSS is required to stay energized and focused even when demands are ambiguous and strenuous. The GSS is required to enter data into the Homeless Management Information (HMIS) system and to document reports in keeping with agency policy. The GSS is required to make sound decisions and appropriately seeks guidance from a supervisor.
Requirements:
EDUCATION/TRAINING:
<ul>
<li>High School diploma or GED</li>
</ul>
KNOWLEDGE/EXPERIENCE:
<ul>
<li>Minimum of one (1) year of experience in the Human Services field</li>
</ul>
MENTAL ABILITIES/SKILLS:
<ul>
<li>Ability to respond safely, quickly, and calmly in emergencies and to emergency situations</li>
<li>Ability to use good judgement in stressful or emotionally charged situations</li>
<li>The sensitivity and patience to work with guests suffering from mental illness (many untreated), alcohol and other drug addiction and abuse</li>
<li>Ability to be resilient in difficult and ambiguous situations</li>
<li>Ability to handle multiple assignments</li>
<li>Ability to communicate clearly both verbally and in writing</li>
<li>Ability to comprehend and apply Motivational Interviewing and Trauma-Informed Care skills</li>
<li>Ability to communicate/speak (as well as to listen) in a non-judgmental manner</li>
</ul>
PREFERRED:
<ul>
<li>Valid MA driver’s license in good standing</li>
<li>Bilingual English/Spanish</li>
<li>Administering Narcan and in a work setting </li>
<li>Knowledge in the areas of addiction, recovery, and mental illness</li>
<li>Knowledge of issues pertaining to the homeless</li>
<li>Knowledge of area resources</li>
</ul>

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