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<h3>Job Description</h3>
Job DescriptionDescription:
RIVANNA seeks a versatile Social Media &amp; Content Manager to execute marketing assets across digital, print, and video platforms. This role combines hands-on content creation with project management, serving as the production engine of the marketing team. The ideal candidate is equal parts creative and organized — someone who consistently produces polished, on-brand work, meets deadlines, and ensures content is accurate and launch-ready. Success in this role requires a high level of ownership, cross-functional collaboration, and attention to detail within RIVANNA’s performance-driven culture.
 
Responsibilities:
<ul>
<li>Develop visual assets for social, digital, print, and events</li>
<li>Film and edit short-form lo-fi videos for social media</li>
<li>Design branded sales and product presentations</li>
<li>Manage RIVANNA’s organic social media presence</li>
<li>Support marketing campaigns with high-quality, brand-aligned content</li>
<li>Organize and maintain creative templates, asset libraries, and media</li>
<li>Track and self-manage marketing projects</li>
<li>Coordinate deliverables with internal and external partners</li>
<li>Uphold brand standards, accuracy, and delivery timelines</li>
<li>Maintain SOPs, templates, and scalable content workflows</li>
<li>Own the quality, completeness, and consistency of all deliverables</li>
</ul>
Requirements:
<ul>
<li>Bachelor’s degree in marketing, communications, design, or a related field</li>
<li>Adobe Suite and Canva proficiency</li>
<li>Experience in a content creation role</li>
<li>Experience with video production, including filming and editing for short-form lo-fi marketing content</li>
<li>Experience managing marketing workflows in ClickUp, Trello, Asana, or similar</li>
<li>Highly organized with strong attention to detail and quality ownership</li>
<li>Excellent communication and cross-functional collaboration skills</li>
<li>Familiarity with tools such as Blender or Adobe After Effects is a plus</li>
<li>Familiarity with MedTech, healthcare, or regulated industries a plus</li>
</ul>

Marketing Content & Social Media Manager

<h3>Job Description</h3>
Job Description
Job Title: Social Media Content Manager Effective Date: July 21, 2025
Department: Web Communications Division: Marketing &amp; Communications
Supervisor: Executive Director of Marketing &amp; Communications Schedule: Regular, 12 mo., FT, M-F 8am-5pm
FLSA Classification: Exempt – Administrative IPEDS Classification: 15
Job Summary:
The Social Media Content Manager develops, designs and publishes engaging multimedia content for Drury University’s web and social media platforms, ensuring that content aligns with Drury brand strategy, student engagement and recruitment marketing goals, website/social media best practices and Drury’s editorial style. They manage the university’s social media channels, developing and executing creative multimedia content strategies that support college goals and effectively engage stakeholder communities both internally and externally. The Social Media Content Manager so assists in making updates to the Drury University website, utilizing Search Engine Optimization (SEO) best practices in content creation and ensuring all materials meet Web Content Accessibility Guidelines (WCAG) guidelines. 
The Social Media Content Manager should stay updated on emerging digital trends and be prepared to make recommendations to the Marketing and Communications team. 
Duties/Responsibilities:
<ul>
<li>Create content calendar for Drury social media platforms and execute the content plan. This include writing content, taking photographs and shooting video as needed as well as basic photo editing. </li>
<li>Working closely with University Writer / Editor to ensure content is written accuracy and within Drury standards. </li>
<li>Conduct interview with students, faculty and other members of Drury community as well as meets with various university clients to generate content for social media. </li>
<li>Closely tracks and analyzes engagement and reach on Drury social media platforms. </li>
<li>Organizing and maintaining departmental photo library on server platform </li>
<li>Deliver great user experiences on Drury University website to assist in recruitment of prospective students and employees, and provide information for current students, faculty, staff, alumni and other relevant parties. </li>
<li>Coordinate &amp; collaborate directly with a designated contact in each campus department to ensure web content is current, relevant, compelling and consistent. Maintain an ongoing process for updating each department’s web presence.</li>
<li>Ensure all new and existing content is WCAG (AA) compliant. </li>
<li>Assist in monitoring Drury-run digital ads, as needed. </li>
<li>Perform other duties as needed. </li>
</ul>
Required Skills/Abilities: 
<ul>
<li>Experience with social media, content management systems and basic web development software preferred. </li>
<li>Basic HTML, CSS, and background knowledge of web technologies. </li>
<li>Working knowledge of AP style required. </li>
<li>Basic understanding of web communication, online marketing techniques and public image concepts. </li>
<li>Knowledge of or willingness to learn WCAG compliance guidelines. </li>
<li>Experience with Adobe Creative Suite preferred. </li>
<li>Strong design and presentation skills required. </li>
<li>Superb interpersonal communication skills. </li>
<li>Excellent written English skills with an eye for detail in grammar, spelling, punctuation, and presentation. </li>
<li>Ability to learn and master new technologies. </li>
<li>Ability to focus attention to details and concentrate for proofing documents and providing accurate corrections</li>
<li>Ability to proofread based on existing style guidelines. </li>
<li>Ability to organize and prioritize workload, and adapt as situations demand. </li>
<li>Ability to remain calm under stress and meet deadlines. </li>
<li>Ability to work independently, to organize and set workloads. </li>
<li>Ability to set goals and complete work in a timely manner. </li>
<li>Ability to deal with a variety of jobs and deadlines simultaneously. </li>
<li>Ability to work with a diverse group of people.</li>
</ul>
 Education and Experience:
<ul>
<li>Bachelor’s degree in communication, journalism, English, public relations, marketing or closely related field </li>
<li>One year of experience in digital communications</li>
</ul>
Equivalent combination of relevant education and experience may be substituted as appropriate.
Supervisory Responsibilities:
<ul>
<li>May supervise student staff members. Responsibilities may include interviewing, hiring, and training; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.</li>
</ul>
Physical Requirements: 
<ul>
<li>Prolonged periods sitting at a desk and working on a computer.</li>
<li>Frequently talk or hear.</li>
<li>Close vision.</li>
<li>Must be able to lift up to 10 pounds occasionally.</li>
</ul>

Social Media Content Manager

<h3>Job Description</h3>
Job DescriptionDescription:
Set your sights on a career at Heritage Auctions, headquartered in Dallas, Texas, with offices in New York, Chicago, Beverly Hills, London, Hong Kong, and other cities. Heritage Auctions is the largest auction house founded in the U.S. and serves more than 50 different auction categories, including Coins, Sports, Comics, Historical, Jewelry, Fine &amp; Decorative Art, Wine, and many more. 
 
SUMMARY: The Social Media Content Manager will work directly with the Heritage Auctions Social Media Director, content managers, and consignment directors at Heritage Auction to plan and execute original social media content and upgrade the influencer strategy and content. 
 
LOCATION: South of Dallas/Fort Worth International Airport, NW corner of W. Airport Freeway (Hwy. 183) and Valley View Lane 
 
BENEFITS:
<ul>
<li>Medical, Dental, Vision coverage</li>
<li>Paid time off</li>
<li>401k savings plans</li>
<li>Daily Pay: Access your pay when you need it! </li>
</ul>
COMPENSATION: Commensurate based on experience.
 
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
<ul>
<li>Strategic Content Creation: Work on original social media content that enhances brand visibility and engagement.</li>
<li>Influencer Marketing: Develop, manage, and refine influencer relationships and content strategies to drive engagement and audience growth.</li>
<li>Platform Expertise: Advanced knowledge of social media platforms (TikTok, Instagram, etc.) and content best practices per channel.</li>
<li>Project Management: Lead projects from concept to execution with strong attention to timelines and detail.</li>
<li>Trend Awareness: Stay connected with pop culture, particularly Gen Z trends, to ensure our brand remains relevant and engaging.</li>
<li>Cross-Team Collaboration: Partner with the Social Media Content Manager and the paid social media team to maintain consistent messaging and strategic alignment across all channels.</li>
<li>Calendar Management: Maintain a comprehensive editorial calendar, coordinating timelines, assets, and approvals.</li>
</ul>
Requirements:
SKILLS &amp; ABILITIES: 
<ul>
<li>Years of Related Professional Experience: 4-5 years</li>
<li>Bachelor’s Degree in a relevant field</li>
<li>Social Media &amp; Influencer Experience: Demonstrated expertise in social media content creation and managing influencer-created content for a brand, whether in-house or agency-based</li>
<li>Project Management: Excellent project management skills, with a proven ability to oversee multiple tasks and maintain timelines effectively</li>
<li>Platform Expertise: Advanced knowledge of the social media ecosystem, with a deep understanding of content creation across platforms such as TikTok, Instagram, and others</li>
<li>Strategy Execution: Proven experience in setting and executing comprehensive social media strategies that drive engagement and brand growth</li>
<li>Trend Awareness: Strong awareness of Gen Z trends, with a passion for pop culture and a curiosity for understanding audience interests and preferences</li>
<li>Influencer Industry Knowledge: A keen understanding of the influencer industry, including experience building and managing influencer partnerships</li>
<li>Analytical Proficiency: Professional experience in analytics, reporting, and project management, with a focus on using social listening tools to derive actionable insights</li>
</ul>
 
Who We’re Looking For: At Heritage, we value team members who embody the following traits:
<ul>
<li>Self-Motivated: Brings initiative, intelligence, and creativity to their work.</li>
<li>Independent &amp; Collaborative: Capable of advising on complex issues and thriving in cross-functional settings.</li>
<li>Problem-Solver: Strong analytical skills and a solutions-oriented mindset.</li>
<li>Detail-Oriented: A commitment to thoroughness and meeting deadlines.</li>
<li>Exceptional Communicator: Clear, concise, and effective in all forms of communication.</li>
</ul>
 
WORK ENVIRONMENT: This role operates in a fast-paced, fun, and dynamic environment, where you’ll create content across various pop culture categories, connecting with clients and audiences from diverse backgrounds.
 
Heritage Auctions welcomes and encourages applications from women, minorities, veterans, mature workers, and persons with disabilities. EOE

<h3>Job Description</h3>
Job DescriptionJob Description:
Location: 9045 River Road, Indianapolis, IN 46240
*This is an in-office position that offers a hybrid schedule
Company Overview
Performing over 80 million locates annually, USIC is the most trusted name in underground utility damage prevention. USIC also provides a full suite of utility services throughout North America. Our Mission: to deliver quality, efficient, safe, and innovative solutions to protect our partners' infrastructure and critical assets. Our Culture is known as Living the SAFE-LIFE: Protecting Infrastructure, Protecting Our Communities, Protecting Ourselves.
Summary
The Content &amp; Social Media Manager will develop content and execute a social media strategy to support business needs, optimize our employer brand, and expand brand reach.
Responsibilities
<ul>
<li>Collaborate with marketing team and business function leaders to develop and execute a strong content strategy (posts, videos, infographics, case studies, whitepapers) for the website, social media platforms, and all requisite marketing campaigns</li>
<li>Plan, schedule, and publish content across all relevant social media channels, ensuring brand consistency and engagement for USIC and affiliate companies</li>
<li>Monitor, respond to, and engage with audiences on multiple platforms; respond to comments and messages, and foster an active online community </li>
<li>Track, analyze, and report on social media performance (engagements, impressions, and audience growth) and marketing campaigns on a recurring basis; identify trends, and provide insights to optimize strategy</li>
<li>Collaborate with the marketing Director on campaign content needs and with the graphic designer for visual content. </li>
<li>Develop content for all internal and external marketing communications, i.e., digital ads, e-mails, intranet posts, presentations, newsletters, web copy</li>
<li>Stay informed on social media trends, platform updates, and content best practices</li>
<li>Assist with coordination of conferences, trade shows, and other marketing projects and initiatives as needed</li>
</ul>
Requirements
<ul>
<li>Bachelor's degree in social media management, digital marketing, media communications, or affiliated major</li>
<li>5+ years of experience in social media management in a corporate setting</li>
<li>Excellent written and verbal communication skills; experienced in writing and editing - submission of writing samples required</li>
<li>Ability to multi-task and prioritize effectively, strong project management skills</li>
<li>Proficiency with Adobe Creative software, Microsoft PowerPoint, and Excel </li>
</ul>
We are an Equal Opportunity Employer. Veterans are encouraged to apply.

Content & Social Media Manager

<h3>Job Description</h3>
Job Description
Happier Grocery:
Social Media and Content Manager
We’re looking for a Social Media and Content Manager who can think strategically and execute seamlessly. You’ll work on the creation and distribution of content across social channels and other digital platforms. Your goal is to drive engagement, grow our audience, and position our brand as a leader in the market. Since we’re a grocery store, content will be varied, including collaborations, partnerships, editorial content, daily grocery items, new items, etc. 
<ul>
<li>Develop and manage the social media content calendar, ensuring alignment with broader marketing and business goals.</li>
<li>Write, edit, and publish content across social channels (Instagram, TikTok, Pinterest) and owned media platforms (email newsletters).</li>
<li>Monitor social channels, engage with followers, and respond to comments/messages in a timely, brand-appropriate manner.</li>
<li>Analyze content performance, report on KPIs, and optimize strategies based on data-driven insights.</li>
<li>Stay ahead of trends, platform updates, and emerging formats—and proactively propose how we can leverage them.</li>
<li>Collaborate with the design, product, and culinary team to ensure consistency of brand voice and messaging.</li>
<li>Manage partnerships with influencers and content creators </li>
</ul>
What We’re Looking For
<ul>
<li>2+ years of experience in social media management, content creation, or digital marketing.</li>
<li>Excellent writing and editing skills, with a passion for creating engaging, concise, and on-brand copy.</li>
<li>Strong understanding of social media platforms, algorithms, and analytics tools (e.g. Meta Business Suite.).</li>
<li>Ability to create visuals, short-form video (and editing), and multimedia content.</li>
<li>Data-driven mindset—you know how to translate metrics into actionable insights.</li>
<li>Highly organized, able to manage multiple projects and deadlines without dropping the ball.</li>
<li>Creative thinking and a willingness to test new ideas and formats.</li>
<li>Experience with paid social advertising, SEO, or basic graphic design/video editing tools (examples: Canva, Adobe Creative Suite).</li>
</ul>

Social Media & Content Manager

<h3>Job Description</h3>
Job Description
???????? Now Hiring: Social Media &amp; Entertainment Production Manager ???? Location: On-Site | Monday–Friday (as needed outside of normal schedule) ???? Full-Time | Creative | Fast-Paced | Impact-Driven
We’re seeking a Social Media &amp; Entertainment Production Manager to take the lead on building and elevating our brand across multiple platforms. This role will oversee content strategy and production for our company podcast, upcoming TV show, and all social media accounts.
You’ll manage every stage—from brainstorming and booking to production and publishing. If you’re equal parts storyteller, content strategist, and production ninja, we want to meet you.
???? Key Responsibilities:???? PODCAST MANAGEMENT
<ul>
<li>
Schedule, plan, and produce weekly podcast episodes
</li>
<li>
Book guests, conduct pre-interviews, and prep interview questions
</li>
<li>
Coordinate recording sessions (audio + video) and supervise quality control
</li>
<li>
Edit or oversee edits and handle distribution across major platforms
</li>
<li>
Write catchy show notes and create related promotional content
</li>
</ul>
???? TV SHOW COORDINATION
<ul>
<li>
Work alongside producers to develop segment ideas and episode outlines
</li>
<li>
Schedule shoot dates, secure locations, and coordinate all logistics
</li>
<li>
Hire and manage production crew, stylists, and support staff as needed
</li>
<li>
Ensure timely delivery of each episode from filming to post-production
</li>
<li>
Create teasers, trailers, and highlight clips for social sharing
</li>
</ul>
???? SOCIAL MEDIA STRATEGY &amp; MANAGEMENT
<ul>
<li>
Own and execute a full-scale content calendar across all platforms
</li>
<li>
Create and schedule content daily: reels, stories, posts, carousels, lives
</li>
<li>
Develop and manage influencer collaborations and giveaways
</li>
<li>
Monitor DMs, comments, and audience feedback
</li>
<li>
Track analytics and adapt strategies to improve performance
</li>
</ul>
???? ADMINISTRATIVE &amp; BRAND SUPPORT
<ul>
<li>
Maintain content archives and organize digital assets
</li>
<li>
Prepare monthly reports on content performance and KPIs
</li>
<li>
Source talent and vendors for events, shoots, and collaborations
</li>
<li>
Pitch and present content ideas during team meetings
</li>
<li>
Assist CEO and brand management team with personal branding strategies
</li>
</ul>
???? NETWORKING &amp; EVENTS
<ul>
<li>
Source and pitch high-value speaking engagements and social events for CEO and leadership
</li>
<li>
Maintain a monthly pipeline of media, networking, and entertainment opportunities
</li>
<li>
Represent the brand at select events and productions when necessary
</li>
</ul>
???? What You Bring:
<ul>
<li>
3–5 years in social media management, entertainment production, podcasting, or content strategy
</li>
<li>
Exceptional writing, communication, and organizational skills
</li>
<li>
Creative mindset with strong visual and branding instincts
</li>
<li>
Ability to juggle multiple projects in a high-energy, fast-paced environment
</li>
<li>
Proficiency in Canva, Adobe Creative Suite, editing tools (CapCut, Final Cut, Premiere Pro)
</li>
<li>
Bonus: Experience in talent management, booking, or PR
</li>
</ul>
???? Perks of the Role:
<ul>
<li>
Direct access to high-profile creative projects
</li>
<li>
Creative autonomy and growth within a fast-evolving brand
</li>
<li>
Collaborative environment with entertainment and media professionals
</li>
<li>
Opportunities to attend exclusive events and industry gatherings
</li>
</ul>
 Monday - Friday, 9AM - 6PM

Social Media Manager

<h3>Job Description</h3>
Job Description
Office Manager Opportunity at The Cheer Pitt Kansas City
Are you an organized, detail-oriented professional looking for a rewarding role? The Cheer Pitt Kansas City, a respected cheerleading company based in Olathe, KS, is seeking a reliable and motivated Office Manager &amp; Social Media Marketer to help support our dynamic team. If you're passionate about operations, customer service, and contributing to the success of a growing business, this is the perfect opportunity for you! Hours: 12 PM - 8 PM.
Key Responsibilities of an Office Manager &amp; Social Media Marketer:
Daily Duties:
<ul>
<li>Answer phone calls, emails, and messages from clients and team members</li>
<li>Confirm and manage appointments, including making last-minute adjustments</li>
<li>Monitor tuition payments, oversee AutoPay transactions, and resolve any payment issues</li>
<li>Apply late fees and communicate payment reminders with families as necessary</li>
<li>Serve as the primary point of contact for staff, members, and vendors</li>
</ul>
Weekly Duties of an Office Manager &amp; Social Media Marketer:
<ul>
<li>Maintain and update schedules for classes and private lessons</li>
<li>Post tuition payments to accounts and reconcile AutoPay transactions</li>
<li>Process payroll and verify employee timesheets</li>
<li>Ensure member profiles, waivers, and registration forms are up to date</li>
<li>Oversee gym cleanliness and coordinate inventory for vending machines</li>
<li>Update announcements on the website and via Band</li>
<li>Provide leadership with weekly status updates and reports</li>
</ul>
Social Media &amp; Communication:
<ul>
<li>Create and schedule engaging social media content (Instagram, Facebook, etc.)</li>
<li>Professionally respond to messages and comments across digital platforms</li>
<li>Collaborate on content creation that reflects the gym’s culture and upcoming events</li>
<li>Ensure consistent and accurate information across all digital channels</li>
</ul>
Monthly/Seasonal Duties:
<ul>
<li>Send tuition reminders and account statements to families</li>
<li>Manage Spirit Wear orders and inventory</li>
<li>Coordinate logistics for competitions (hotels, travel, registrations, packets)</li>
<li>Process new hires, junior coach applications, and team updates</li>
<li>Ensure proper filing of waivers and essential documents</li>
</ul>
Additional Responsibilities:
<ul>
<li>Register students for events, competitions, and special programs</li>
<li>Onboard new members and provide welcome materials</li>
<li>Coordinate with vendors and maintenance teams as needed</li>
<li>Assist in organizing special events, clinics, and team meetings</li>
<li>Maintain and update internal documentation and forms</li>
</ul>
Requirements of an Office Manager &amp; Social Media Marketer:
<ul>
<li>Minimum of 2 years of administrative or operations experience (cheer, gym, sports, or child enrichment background is a plus)</li>
<li>Strong organizational and multitasking skills with attention to detail</li>
<li>Excellent written and verbal communication skills</li>
<li>Proficient in Google Suite, scheduling software, and basic accounting/payment systems</li>
<li>Comfortable managing social media platforms and posting regularly</li>
<li>Flexibility to work evenings and weekends, especially during competition seasons and special events</li>
<li>Positive, proactive attitude with a team-first mentality</li>
</ul>
If you are an experienced and motivated professional looking to be part of a growing team in the cheerleading industry, we'd love to hear from you! Apply today and help us support The Cheer Pitt Kansas City’s mission of excellence!

Office Manager & Social Media Marketer

<h3>Job Description</h3>
Job Description
Empire Baking Company is seeking someone energetic and driven to join our business development team in sales and marketing. This role is responsible for maintaining relationships with existing customers, identifying and pursuing new leads, and expanding our wholesale customer base. The ideal candidate will also own social media content creation and placement to enhance retail sales and strengthen our brand’s reputation.
Full-time position, salary commensurate with experience. Must have reliable transportation for client visits and events.
Company Description32 year-old artisan bakery with three retail locations + wholesale 
<h3>Company Description</h3>
32 year-old artisan bakery with three retail locations + wholesale

Sales/Social Media Manager

<h3>Job Description</h3>
Job DescriptionBenefits: 
<ul>
<li>Employee discounts</li>
<li>Flexible schedule</li>
</ul>
 Are you obsessed with great food, local culture, and telling stories that make people stop scrolling? Were looking for a creative, hands-on Social Media &amp; Brand Manager to help us share the heart of our restaurant with the world. This is a part-time, onsite role, where youll collaborate with our leadership team (COO, GM, Executive Chef, and Bar Manager) to design and execute a marketing strategy that celebrates our food, drink, people, and vibe. Key Responsibilities Develop a cohesive brand identity through visual storytelling, ensuring every photo, video, and post feels uniquely us. Dream up and execute a social media and marketing strategy that connects with our guests and builds buzz. Create fresh, scroll-stopping content (photos, videos, Reels, Stories, captions) that reflects our brands personality. Work side-by-side with our chefs, bartenders, and managers to showcase what makes our restaurant specialfrom new menus to behind-the-scenes magic. Manage and grow our social media presence (Instagram, Facebook, etc.) with a consistent look and voice. Engage with our online communityreply to comments, DMs, and build genuine relationships. Help design and send out email newsletters and promotions to keep our fans in the loop. Plan and schedule posts, stories, and campaigns to drive engagement and traffic. Capture photos and videos onsite or coordinate with photographers/videographers as needed. Support in developing marketing materials for in-house promotions and special events. Stay up to date on hospitality trends and local happenings to ensure the brand stays relevant and fresh. Track whats working (and whats not) and bring fresh ideas to the table. What Were Looking For Experienced in crafting a brand narrative visually and verbally. Brings past experience and a portfolio showcasing work with previous brands, companies, or clients. Has a strong creative eye and loves curating beautiful, engaging content. Knows their way around Instagram, Facebook, and Canva (bonus points for photography/video editing skills). Loves food, drink, and the energy of hospitality. Is organized, self-motivated, and enjoys collaborating with a team. Can work onsite to capture content and brainstorm with our leadership team. Is comfortable popping in during evenings or weekends when the restaurant is buzzing. What We Offer Be the voice and vision of a beloved local restaurant. Work in a creative, supportive, and food-loving environment. Competitive hourly pay + dining perks. Flexible part-time schedule (~1520 hours/week).

Social Media & Brand Manager

<h3>Job Description</h3>
Job DescriptionSalary: Were seeking a highly skilled and strategic Senior Social Media Manager to help lead our brand's presence across all social platforms. This role is responsible for content strategy, execution and performance analysis. The ideal candidate is both creative and analytical, with strong editing skills, a deep understanding of social trends, and the ability to translate data into actionable insights. 
CREATE COMPELLING SOCIAL CONTENT
<ul>
<li>Lead day-to-day planning, publishing, and management of content across Instagram, TikTok, Facebook, LinkedIn, and other relevant channels</li>
<li>Take ownership of a social content calendar and ensure all posts are on-brand, high-quality, and aligned with business objectives.</li>
<li>Write, edit, and review social copy, scripts, and captions with attention to voice, clarity, and engagement.</li>
<li>Collaborate with design, video, and creative teams to develop compelling content that tells a cohesive brand story.</li>
<li>Support paid social efforts with creative input and content variations where needed. </li>
</ul>
COMMUNITY ENGAGEMENT
<ul>
<li>Assist with community management and social media monitoring, responding to customer comments and escalating issues as needed</li>
<li>Facilitate conversation between customers/users and recognized brands, engaging in a two-way conversation that aligns with brand values and provides a gracious customer experience</li>
<li>Drive proactive measurement of customer engagement and topics of conversation, user feedback, and issues through regular reporting and conversation analysis</li>
<li>Alert team to valuable user-generated content that arises; assist in curating lists of influencers and conducting intensive research around new UGC opportunities</li>
</ul>
 
REPORTING &amp; COLLABORATION
<ul>
<li>Build monthly reports that highlight wins, learnings, and opportunities using analytics tools such as Meta Business Suite, TikTok Analytics, and Sprout (or similar)</li>
<li>Be client-facing with quarterly reporting and communications.</li>
<li>Mentor junior social team members and collaborate cross-functionally with marketing, product, and customer teams</li>
</ul>
 
STAY UP-TO-DATE &amp; IN THE KNOW
<ul>
<li>Research and share new approaches to social media engagement</li>
<li>Stay on top of platform updates, trends, and emerging content formats to keep our brand at the forefront of culture</li>
<li>Keep up-to-date with new features and functionalities related to customer engagement available on priority social channels</li>
</ul>
 
JOB REQUIREMENTS
<ul>
<li>BA/BS in Marketing, Communications, Journalism, or other related field</li>
<li>5+ years of experience or project work creating and implementing social media strategies</li>
<li>Living in the Raleigh-Durham area</li>
<li>Understanding of digital marketing and a desire to grow within the industry.</li>
<li>Strong writing and editing skills with a sharp eye for tone, grammar, and performance-driven copy</li>
<li>Experience shooting content with an iPhone and a professional camera</li>
<li>Strong experience with tools such as Adobe Premiere, Photoshop, CapCut, Canva, or similar for editing</li>
<li>Understanding of current trends, meme culture, and platform nuances</li>
<li>Previous experience with influencer marketing or UGC programs</li>
<li>Familiarity with Google Analytics is preferred</li>
</ul>

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