<h3>Job Description</h3>
Job Description
Homes by WestBay &amp; Casa Fresca Homes offer a new kind of home building experience with a focus to deliver an exceptional homebuilding experience at an outstanding value. Recognized both nationally and regionally for our award-winning new home designs, we offer new single-family homes for sale throughout the finest new communities within the Tampa Bay area. Founded in 2009, we have evolved into being the largest, privately owned new homebuilder in the Tampa Bay and Central Florida markets. 
 We are seeking a Warranty Representative to join our growing Homes By WestBay team. The Warranty Representative interfaces with homebuyer and trade partners to perform final orientations and diagnose, schedule and complete warranty service work.
Responsibilities:
<ul>
<li>Pre-walk homesites to provide punch list for construction to delivery of home to customer; provide quality control of finished product.</li>
<li>Conduct homeowner walk-throughs, acquainting homeowner with operation of appliances, heating/cooling systems, maintenance of home, etc.</li>
<li>Coordinate with the Construction Department staff and trade partners in the completion of walk-through repairs.</li>
<li>Schedule and supervise trade partners’ repairs in homes after delivery to homeowner.</li>
<li>Schedule inspections with homeowners, assess routine warranty claims and follow through to completion all service requests.</li>
<li>Provide accurate and timely information to management on progress and scopes of work.</li>
<li>Maintain positive homeowner relations, provide homeowner with knowledgeable, timely and professional service.</li>
<li>Evaluate trade partner and product performance. Provide ongoing information to management as it relates to quality of workmanship and materials.</li>
<li>Work with Customer Service Manager on special projects as needed.</li>
<li>Participate and attend department meetings.</li>
<li>Keep accurate service request logs and documentation of all work performed.</li>
<li>Perform all other duties as assigned.</li>
</ul>
 Qualifications:
<ul>
<li>Minimum three (3) years of residential, customer care or construction field preferred</li>
<li>High school diploma or GED required.</li>
<li>Bilingual required</li>
<li>Valid driver’s license</li>
<li>Maintain regular attendance and punctuality relative to daily work schedule is required.</li>
<li>Excellent communication skills, verbal and written.</li>
<li>Strong organizational and interpersonal skills</li>
<li>Must be able to deal effectively with confrontational situations and maintain objectivity in public relations.</li>
<li>Detail oriented, works well under pressure, capable of handling multiple tasks with simultaneous deadlines.</li>
</ul>

Warranty Representative

<h3>Job Description</h3>
Job Description
As a leader in home services, automation, and electrical solutions, HomePro has over twenty years of proven excellence serving Texas customers. We are known for providing top-tier home automation, entertainment, and customer care. We are excited to welcome a dedicated Warranty Representative to our growing team. If you thrive in a fast-paced, customer-focused environment and are ready to help our clients get the best support experience possible, we encourage you to apply today!
Warranty Representative Position – Responsibilities and Duties
<ul>
<li>Serve as the primary point of contact for builder warranty-related service requests.</li>
<li>Evaluate and verify if reported issues fall under the home builder’s warranty scope for HomePro-installed systems.</li>
<li>Communicate with homeowners, builder warranty representatives, and internal stakeholders to gather necessary details and set service expectations.</li>
<li>Coordinate with field service technicians and schedule service visits, aligning with both homeowner and builder schedules.</li>
<li>Track open warranty claims and ensure timely resolution in accordance with builder SLAs (Service Level Agreements).</li>
<li>Document all communications, actions, and resolutions within internal systems (e.g., CRM, ticketing platform).</li>
<li>Work closely with Builder Account Managers and Division Presidents to escalate complex issues or ensure builder satisfaction.</li>
<li>Maintain up-to-date knowledge of builder warranty coverage guidelines, HomePro product lines, and service protocols.</li>
<li>Participate in regular warranty team meetings and provide input to improve process efficiency and customer experience.</li>
 Essential Skills and Qualifications for Warranty Representative Jobs
</ul>
<ul>
<li>Exceptional verbal and written communication skills.</li>
<li>2+ years experience in warranty coordination, customer service, builder support, or related field (home construction, electrical, AV, or low voltage systems preferred).</li>
<li>Working knowledge of new home construction processes and builder warranty standards is a strong plus.</li>
<li>Strong organizational and multitasking skills; able to manage a high volume of service requests and deadlines.</li>
<li>Professional verbal and written communication skills; comfortable interacting with homeowners and builder representatives alike.</li>
<li>Proficiency with scheduling tools, CRM/ticketing systems, and Microsoft Office Suite.</li>
<li>Ability to read and interpret work scopes and understand technical terms related to residential electrical and automation systems.</li>
<li>Customer-first mindset with a strong sense of accountability and follow-through.</li>
<li>Strong ability to listen, empathize, and resolve customer issues calmly and efficiently.</li>
<li>Attention to detail and accurate data entry abilities.</li>
<li>Ability to multitask and prioritize responsibilities in a fast-paced environment.</li>
<li>Previous experience with home automation, home technology, or residential electrical services is a plus.</li>
<li>Comfortable working both independently and collaboratively within a team setting.</li>
</ul>
Employee Benefits at HomePro
<ul>
<li>Full-time position – Monday to Friday schedule</li>
<li>Competitive salary package</li>
<li>401K plan with company match</li>
<li>Access to on-site gym facility</li>
<li>Comprehensive medical, dental, vision, and life insurance</li>
<li>Paid time off and company holidays</li>
<li>Discounted home monitoring plan for employees</li>
<li>Benefits eligibility starts after 60 days of employment</li>
</ul>
Job Purpose: The Warranty Representative serves as the liaison between homeowners, home builders, and HomePro’s internal service teams to ensure timely resolution of post-installation warranty issues. This role focuses specifically on issues covered under the builder's home warranty related to HomePro’s installed systems (e.g., electrical, automation, AV/security equipment). The Warranty Representative plays a critical role in maintaining our reputation for service excellence and must possess strong coordination, communication, and problem-solving skills.
Additional Information:
<ul>
<li>Education: High School or Equivalent required</li>
<li>Location: Based in Texas</li>
<li>Company Website: <a href="http://www.HomeProTech.com" target="_blank">www.HomeProTech.com</a></li>
</ul>
Are you passionate about problem-solving and providing the best possible service to customers? If so, we would love to have you join the HomePro team as our new Warranty Representative.

<h3>Job Description</h3>
Job Description
 
At Smith Douglas Homes, we pride ourselves on being one of the fastest growing home building companies in the country. We are looking for a Warranty (Customer Service) Representative to join our team in the Huntsville, AL metro area. Smith Douglas Homes is proud to offer a competitive benefits package to our employees as well as a family type work environment.

Position Summary:
In this role, you’ll make good use of your well-honed interpersonal and customer service skills to assist our home buyers with their warranty claims. You’ll delight in the privilege of assisting families with resolving their questions and concerns related to their new home. Your ability to communicate professionally, with patience and empathy will result in a trusted and long lasting relationships with our buyers. Our mission at Smith Douglas Homes is to enhance the quality of people’s lives. What an honor it will be to play such a huge part in living our mission!

What you’ll do:
<ol>
<li>Review all incoming Customer Service requests.</li>
<li>Ensure emergency claims are handled expeditiously. </li>
<li>Meet with homeowners to troubleshoot concern and determine course of action. </li>
<li>Reach out to the SDH Trade Partner to schedule warranty work, as necessary.</li>
<li>Complete minor warranty work and perform routine scheduled warranty checks.</li>
<li>Communicate updates directly with Customers regarding course of action.</li>
<li>Confirm scheduling and inspect warranty work performed by Trade Partners.</li>
<li>Review invoices from Trade Partners for approval.</li>
<li>Conduct Quality Assurance inspection and acceptance walks.</li>
<li>Work with Trade Partners on any delinquencies to expedite completion.</li>
<li>“On call” service after hours on a rotating basis with other Warranty Representatives.</li>
<li>Provide guidance to staff on warranty process and guidelines.</li>
</ol>
Minimum Job Requirements:
Education: 
<ul>
<li>High School</li>
<li>Code Compliance courses and OSHA/Safety classes helpful</li>
</ul>
Licenses, Certifications, etc: 
<ul>
<li>Driver’s License (own transportation)</li>
<li>Builder’s License helpful.</li>
</ul>
Experience: 
<ul>
<li>Minimum of 2 years of customer service experience</li>
<li>1 year residential construction, punch out, or similar work</li>
</ul>
Technical/Professional Skills: 
<ul>
<li>Clear communication and exceptional interpersonal skills</li>
<li>Professionalism, Patience, Positive Outlook</li>
<li>Familiarity with residential home repair and construction</li>
<li>High attention to detail</li>
</ul>
Computer Skills: 
<ul>
<li>Microsoft Office</li>
<li>Internet</li>
<li>Ability to learn SMART (proprietary software)</li>
</ul>
We are an equal employment opportunity employer and a certified Drug Free Workplace.
About Smith Douglas Homes: New home builder, Smith Douglas was recently recognized by Builder Magazine as the 32nd largest builder in the Builder Top 100 Rankings. With over 40 years of industry experience, our mission is to enhance people’s quality of life, providing our customers with the opportunity to own a quality-built, value-packed new home. Through our proven, disciplined operations, we reduce costs and deliver quality craftsmanship, which translates into a well-constructed and affordable home.
We are proud to be a Certified Great Place to Work!
Our mantra: “It’s amazing what you can accomplish when you don’t care who gets the credit!”

<h3>Job Description</h3>
Job Description
Job description
We are a 30+ year old residential warranty management company serving home builders throughout Colorado. We currently have a Full Time&nbsp;opening for a residential warranty representative who will be working with home builders and their clients. Opportunities for commissions and additional work dependent on applicant. A high level of people skills is required and construction knowledge is a plus. Candidate must live in Northern Colorado area. Duties include the following:
1. Conduct Pre-closing walkthroughs and New Home Orientations with buyers on behalf of the builders. This includes closely following an orientation script and explaining the features and functions of the components and systems of new homes. Comprehensive documentation will need to be completed during the walkthrough and submitted to the regional office upon completion.
2. Conduct on-site inspections of warranty claims. This includes inspecting and reviewing claims submitted for warranty service and discussing those items with the homeowners. Comprehensive documentation including photos will need to be submitted to the regional office at the completion of the inspection.
3. Weekly staff and builder meetings -- attend and participate in weekly status meetings to review and update all parties on previous week's activities, typically over the phone.
4. Driving is required and may include servicing: Silverthorne, Fraser, Breckenridge, Denver metro areas, Northern and Southern Colorado, however most of the work will be in Denver Metro area. Company car provided.
Successful candidate will be professional, personable, customer oriented, organized, have a professional appearance and demeanor, be reliable, punctual and detail oriented. Residential construction experience and knowledge are preferred. Previous warranty related experience in residential construction preferred but not required. Compensation ranges from $35 to $50/hr+.
Job Type: Full Time
Pay: Approximately - $35-50 per/hr
PTO and retirement also included
Company DescriptionProHome provides 3rd party warranty management services for new home builders. Job requires homeowner interaction and meetings/phone calls with builders/project managers. Applicant needs construction knowledge. 
<h3>Company Description</h3>
ProHome provides 3rd party warranty management services for new home builders. Job requires homeowner interaction and meetings/phone calls with builders/project managers. Applicant needs construction knowledge.

Customer Service / Warranty Representative

<h3>Job Description</h3>
Job Description
Are you a Top Performer looking to build your future? If you are internally motivated and have the drive and ambition necessary to succeed, we want to talk to you. Grand Homes, two-time winner of America’s Best Builder and one of the Top 50 companies to work for in the U.S, is looking for outstanding candidates to join one of the most successful, award-winning New Home Builders in the Dallas/Fort Worth area today. 
We are looking for an experienced New Home Warranty Representative for the East and North East divisions (Rockwall, McKinney, Rowlett, Plano, etc. area).&nbsp;Residential warranty experience and/or related experience required.
Requirements:
<ul>
<li>
Experience in homebuilding industry required, specifically in warranty or construction
</li>
<li>
Excellent communication skills including effective email communication
</li>
<li>
Excellent organization skills 
</li>
<li>
Excellent computer skills including Word and Excel
</li>
<li>
Reliable transportation
</li>
<li>
Bilingual skills are a plus
</li>
</ul>
Responsibilities include:
<ul>
<li>
Inspect construction at various stages of the build process
</li>
<li>
Schedule Customer Service work with homeowners, field personnel and trades 
</li>
<li>
Ensure timely completion of all Customer Service requests
</li>
<li>
Control warranty costs 
</li>
<li>
Process payroll
</li>
<li>
Negotiate bids with trades
</li>
<li>
Meet with trades, vendors and homeowner to determine warranty coverage
</li>
</ul>
Grand Homes offers the following benefits:
<ul>
<li>
Competitive Base Salary commensurate with experience 
</li>
<li>
Monthly Bonus Program 
</li>
<li>
Medical &amp; Dental Benefits
</li>
<li>
Life Insurance 
</li>
<li>
401(k) Plan 
</li>
<li>
Profit Sharing
</li>
<li>
Paid Holidays 
</li>
<li>
Paid Vacation 
</li>
<li>
Auto and cell phone allowance
</li>
</ul>
Reasons to work for Grand Homes:
<ul>
<li>
Voted two-time winner America’s Best Builder out of 75,000 builders nationwide
</li>
<li>
2019 Grand Award by Texas Association of Builders
</li>
<li>
2005, 2009, 2010 DFW Builder of the Year
</li>
<li>
Consumers’ Choice Award 2007 through 2021
</li>
<li>
Top 50 companies to work for in the U.S.
</li>
<li>
Best Company to Work for in Addison 2015
</li>
<li>
5th Fastest Growing Builder in Texas
</li>
<li>
Winner of more Design &amp; Architectural Awards than any other builder in Dallas the last five years
</li>
<li>
Winner of National Home Design Award 2019 by NAHB
</li>
<li>
Featured in D Magazine as one of Dallas’ Top Business Leaders
</li>
<li>
Honored with the Lee Evans Award for Business Management Experience
</li>
</ul>
Company DescriptionGrand Homes is a leader in the Dallas/Fort Worth semi-custom homebuilding industry, and the winner of prestigious awards including two-time winner of America's Best Builder, three-time winner of Builder of the Year award, as well as numerous design awards.. 
<h3>Company Description</h3>
Grand Homes is a leader in the Dallas/Fort Worth semi-custom homebuilding industry, and the winner of prestigious awards including two-time winner of America's Best Builder, three-time winner of Builder of the Year award, as well as numerous design awards..

New Home Warranty Representative

<h3>Job Description</h3>
Job DescriptionTITLE:CONSTRUCTION WARRANTY CUSTOMER SERVICE REPRESENTATIVE ABOUT THE JOB:Apply now! We are seeking an experienced candidate for the role of Home Construction Warranty Customer Service Representative. Responsibilities include being the primary point of contact between the company and customer responding to customer concerns, meeting with the Superintendent and team members, conducting pre walk-throughs to inspect items such as appliances, plumbing, etc., evaluate warranties, schedule and supervise warranty repairs, post-inspection walk-throughs, final sign-offs, maintain thorough documentation and ultimately delivering a quality new home to satisfied customers. PERKS &amp; BENEFITS: • Excellent benefits • Competitive pay range SKILLS &amp; QUALIFICATIONS: • Minimum 3-5 years of experience in home construction warranty and applicable warranty laws. • Must have professional communication and presentation, as this role serves as a direct liaison between the company and the customer. • Top notch customer service skills and experience with a high level of ethics, honesty and integrity. • Strong proficiency in Microsoft Office and construction-based software. • Strong analytical, organizational, time management skills and problem-solving skills • Perform well under deadlines and can manage multiple responsibilities in a fast-paced environment. • Possess and conduct work with the highest ethical standards • Ability to enter data accurately and efficiently into computer software and systems • Ability to emphasize safety as a top priority HOW TO APPLY: • Send a Microsoft Word version of your resume to Kristin Sweeney at AppleOne. • Apply at <a href="http://www.appleone.com/apply" target="_blank">www.appleone.com/apply</a> Equal Opportunity Employer / Disabled / Protected Veterans The Know Your Rights poster is available here: <a href="https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf" target="_blank">https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRi…</a> The pay transparency policy is available here: <a href="https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf" target="_blank">https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_…</a> For temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required. We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team. AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program. <a href="https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf" target="_blank">https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Partici…</a> We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. #2211 Company DescriptionThis company offers growth and a great group of people to work with. 
<h3>Company Description</h3>
This company offers growth and a great group of people to work with.

CONSTRUCTION WARRANTY CUSTOMER SERVICE REPRESENTATIVE

<h3>Job Description</h3>
Job DescriptionTITLE:CONSTRUCTION WARRANTY CUSTOMER SERVICE REPRESENTATIVE ABOUT THE JOB:Apply now! We are seeking an experienced candidate for the role of Home Construction Warranty Customer Service Representative. Responsibilities include being the primary point of contact between the company and customer responding to customer concerns, meeting with the Superintendent and team members, conducting pre walk-throughs to inspect items such as appliances, plumbing, etc., evaluate warranties, schedule and supervise warranty repairs, post-inspection walk-throughs, final sign-offs, maintain thorough documentation and ultimately delivering a quality new home to satisfied customers. PERKS &amp; BENEFITS: • Excellent benefits • Competitive pay range SKILLS &amp; QUALIFICATIONS: • Minimum 3-5 years of experience in home construction warranty and applicable warranty laws. • Must have professional communication and presentation, as this role serves as a direct liaison between the company and the customer. • Top notch customer service skills and experience with a high level of ethics, honesty and integrity. • Strong proficiency in Microsoft Office and construction-based software. • Strong analytical, organizational, time management skills and problem-solving skills • Perform well under deadlines and can manage multiple responsibilities in a fast-paced environment. • Possess and conduct work with the highest ethical standards • Ability to enter data accurately and efficiently into computer software and systems • Ability to emphasize safety as a top priority HOW TO APPLY: • Send a Microsoft Word version of your resume to Kristin Sweeney at AppleOne. • Apply at <a href="http://www.appleone.com/apply" target="_blank">www.appleone.com/apply</a> Equal Opportunity Employer / Disabled / Protected Veterans The Know Your Rights poster is available here: <a href="https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf" target="_blank">https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRi…</a> The pay transparency policy is available here: <a href="https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf" target="_blank">https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_…</a> For temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required. We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team. AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program. <a href="https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf" target="_blank">https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Partici…</a> We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. #2211 Company DescriptionThis company offers growth and a great group of people to work with.

<h3>Job Description</h3>
Job Description
DRUCKER + FALK
Property is located in the surrounding area 
The Service Manager/Maintenance Superintendent is responsible for the physical upkeep of the community and is under the direction of the Property Manager. He or she must maintain and operate all mechanical equipment and supervise all maintenance employees. The Service Manager will be responsible for maintaining both properties.
Essential Duties and Responsibilities include the following 
<ul>
<li>Train and be responsible for work performed by all staff members under his or her direction.</li>
<li>Hire and terminate employees in accordance with Drucker + Falk policy and under the direction of the Property Manager.</li>
<li>Counsel (and document) maintenance employees to improve their work and work attitudes.</li>
<li>Establish schedules and assign personnel routine maintenance tasks.</li>
<li>Make certain that the community has maintenance coverage at all times, in case of emergencies or emergency work requests. Able to be on emergency “on call” status to respond to emergency work orders.</li>
<li>Perform all duties with the highest consideration for safety, and train and be responsible for all staff members to do so as well.</li>
<li>Conduct monthly safety meetings with staff and document topics discussed. Emphasize safety with all new employees.</li>
<li>Continually inspect buildings, grounds, and common areas to identify needed preventative maintenance, to ensure that the buildings and common areas are clean, grounds are being properly maintained and to identify current and potential safety hazards.</li>
<li>Maintain a clean, safe, and well-organized shop and equipment storage area in compliance with all OSHA regulations, i.e., maintain Hazard Communication Program, SDS, State and Federal posters and posting OSHA summary forms.</li>
<li>Perform necessary maintenance and repairs in apartments with work orders.</li>
<li>Strive to see that all work orders are completed within 24 hours.</li>
<li>Turn vacant apartments into units ready for occupancy following Drucker + Falk guidelines.</li>
<li>Schedule contractors for maintenance related work. Secure bids and proposals as directed.</li>
<li>Use contract labor whenever it becomes cost effective, following approval by the Property Manager or Regional Property Manager.</li>
<li>Strictly follow established budgetary guidelines.</li>
<li>Follow all Drucker + Falk purchasing directives and procedures.</li>
<li>Maintain operating manuals, warranty records and other materials pertaining to general inventory and parts replacement and availability.</li>
<li>Keep abreast of developments in the field, including new products and new and less expensive ways of making repairs</li>
<li>Always maintain the highest standards of resident relations.</li>
<li>Complete and return Monthly Preventative Maintenance Sheets.</li>
<li>Monitor all O &amp; M Programs (i.e., Asbestos, Lead Based Paint and Mold &amp; Fungi) in place on the community to ensure that all O &amp; M Specialists, Consultants, Contractors and/or employees are notified of the presence of these substances when work to be performed may involve the disturbance of these substances. Ensure that all such work is performed following the established O &amp; M program.</li>
<li>The Maintenance Superintendent is also responsible for maintaining all record keeping and reports relating to these O&amp;M programs to ensure that the property is in full compliance.</li>
<li>Must be accurate in all phases of technical work.</li>
<li>Performs other duties as assigned. </li>
</ul>
 
Qualifications
Supervisory Responsibilities - Manages 0-8 employees; in the Maintenance department. Responsible for the overall direction, coordination, and evaluation of these employees. Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws.
Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is frequently required to sit; climb or balance and stoop, kneel, crouch, or crawl. The employee is occasionally required to taste or smell. The employee must frequently lift and/or move up to 100 pounds. Specific vision abilities required by this job include peripheral vision and depth perception.
Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly exposed to moving mechanical parts. The employee is frequently exposed to toxic or caustic chemicals; outside weather conditions and risk of electrical shock. The employee is occasionally exposed to wet and/or humid conditions; high, precarious places; fumes or airborne particles; extreme cold; extreme heat and vibration. The noise level in the work environment is usually moderate.
Education and/or Experience - High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience
Certificates, Licenses, Registration 
Current Driver's License, CFC Certificate
Other Skills and Abilities 
HVAC, CPO Certification, Plumbing Skills, Carpentry Skills, Electrical Skills
Knowledge of OSHA regulations, SDS standards
 
Benefits: Competitive Benefits to include Health, Dental, Life, 401K, Employees Assistance Program, Long Term Disability, Vacation and Sick Leave 
Equal Opportunity Employer. Drug-Free Workplace.

Service Mgr (North Carolina)

<h3>Job Description</h3>
Job Description
Customer Service Representative
A growing team is seeking a motivated and detail-oriented Customer Service Representative. This position involves handling customer inquiries, resolving complaints, and providing administrative support throughout the order process. Ideal candidates are organized, responsive, and comfortable working in a fast-paced, team-driven environment.
Key Responsibilities:
<ul>
<li>
Accurately process and enter customer purchase orders, including contract-based orders
</li>
<li>
Provide quotes to customers upon request
</li>
<li>
Respond to customer calls and emails professionally and promptly
</li>
<li>
Investigate and resolve product or service issues
</li>
<li>
Coordinate with internal departments to resolve pricing, system, or order concerns
</li>
<li>
Generate reports and maintain order documentation
</li>
<li>
Support tasks such as warranty processing, sample/literature requests, and general administrative duties
</li>
<li>
Follow up on unclear or incomplete order details
</li>
<li>
Offer basic technical support and assistance to business clients
</li>
<li>
Maintain accurate records through data entry and order systems
</li>
<li>
Perform other related tasks as needed
</li>
</ul>
Qualifications:
<ul>
<li>
High school diploma or equivalent (experience may substitute for education)
</li>
<li>
3–5 years of experience in customer service and/or data entry
</li>
<li>
Strong written and verbal communication skills
</li>
<li>
High attention to detail and accuracy
</li>
<li>
Proficient typing and 10-key data entry skills
</li>
<li>
Familiarity with Microsoft Office (Excel, Word, Outlook)
</li>
<li>
Ability to learn and work with ERP or order management systems
</li>
<li>
Strong interpersonal skills and ability to collaborate with diverse teams
</li>
<li>
Reliable, punctual, and able to multitask in a dynamic environment
</li>
</ul>
Company DescriptionFull Staffing company established since 2004. 
<h3>Company Description</h3>
Full Staffing company established since 2004.

Customer Services Representative

<h3>Job Description</h3>
Job Description
We are seeking a Sales Representative to join our team!
The ideal candidate will be positive, energetic, highly self-motivated and possess strong verbal &amp; communication skills. The Sales Representative position is a great opportunity for individuals willing to work hard and take advantage of one of the fastest growing industries in the world while earning a realistic six figure income.
 We offer a unlimited commissions and sales support as well as training to ensure that you are fully prepared.
Responsibilities:
<ul>
<li>Present and sell company products and services to new and existing customers</li>
<li>Prospect and contact potential customers</li>
<li>Reach agreed upon sales targets by the deadline</li>
<li>Resolve customer inquiries and complaints</li>
<li>Set follow-up appointments to keep customers aware of latest developments</li>
<li>Create sales material to present to customers</li>
</ul>
​Qualifications:
<ul>
<li>Previous experience in sales, customer service, or other related fields</li>
<li>Familiarity with CRM platforms</li>
<li>Ability to build rapport with clients</li>
<li>Strong negotiation skills</li>
<li>Deadline and detail-oriented</li>
</ul>
Company DescriptionJoin our dynamic team at First Premier Home Warranty, where we're more than just a warranty company—we're a place where you can make a real impact. Our mission is to provide peace of mind to customers through our innovative solutions and exceptional service. At First Premier, you'll enjoy a collaborative and supportive environment that encourages growth and innovation. Whether you're working on the front lines of customer service or behind the scenes, your work here helps ensure that our clients can rely on us when they need it most. Come be a part of a company that values your contributions and offers opportunities for personal and professional development. Let’s make a difference together We are the leader in providing Home Warranty and service contracts in the United States, with more than 18 years in the commercial sector and many years in the residential sector. Our goal is to protect customers and offer them protection for when the inevitable breakdown of Plumbing, Appliances, Electrical, HVAC, or other home systems fail on them. 
<h3>Company Description</h3>
Join our dynamic team at First Premier Home Warranty, where we're more than just a warranty company—we're a place where you can make a real impact. Our mission is to provide peace of mind to customers through our innovative solutions and exceptional service. At First Premier, you'll enjoy a collaborative and supportive environment that encourages growth and innovation. Whether you're working on the front lines of customer service or behind the scenes, your work here helps ensure that our clients can rely on us when they need it most. Come be a part of a company that values your contributions and offers opportunities for personal and professional development. Let’s make a difference together\r\nWe are the leader in providing Home Warranty and service contracts in the United States, with more than 18 years in the commercial sector and many years in the residential sector. Our goal is to protect customers and offer them protection for when the inevitable breakdown of Plumbing, Appliances, Electrical, HVAC, or other home systems fail on them.

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