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Facilities Coordinator CalOptima Join Us in this Amazing Opportunity The Team You'll Join We are a mission driven community-based organization that serves member health with excellence and dignity, respecting the value and needs of each person. If you are ready to advance your career while making a difference, we encourage you to review and apply today and help us build healthier communities for all. More About the Opportunity We are hoping you will join us as a Facilities Coordinator and help shape the future of healthcare where you'll be an integral part of our Facilities team, helping to strive for excellence while we serve our member health with dignity, respecting the value and needs of each of our members through collaboration with our providers, community partners and local stakeholders. You will be responsible for providing coordination and administrative support to the Facilities and Environmental Health &amp; Safety (EH&amp;S) departments with day-to-day facilities operations. You will coordinate activities, work with furniture vendors, handle office supplies and support emergency plans. You will also serve as a liaison between employees, management and external vendors/contractors for various projects and administrative tasks. Together, we are building a stronger, more equitable health system. Your Contributions To the Team: 
<ul>
<li>95% - Program Coordination and Support
<ul>
<li>Participates in a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability.</li>
<li>Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department.</li>
<li>Coordinates and ensures the completion of all facilities related activities as assigned and assists with EH&amp;S related activities as needed.</li>
<li>Coordinates with furniture vendors, Facilities and IT team members to assist with company-wide additions, moves and changes.</li>
<li>Works with furniture vendors and assists with the coordination of installations and deliveries.</li>
<li>Oversees asset tagging and asset disposal protocols for all furniture.</li>
<li>Monitors vendors and suppliers, ensuring compliance with scopes of work and contract terms.</li>
<li>Maintains vendor contact information current for all Facilities contracted service vendors and manages furniture warranties.</li>
<li>Supports meeting management by monitoring and scheduling calendars, allocating sufficient time for room setups and delivery of necessary equipment.</li>
<li>Coordinates bi-monthly staff meetings and agendas.</li>
<li>Orders office and building supplies for the Facilities department.</li>
<li>Supports the Program Manager with processing construction invoices for payment.</li>
<li>Assists Facilities with processing accounts payable, generating requisitions, generating and following up on work orders, preparing scopes of work and planning space utilization.</li>
<li>Monitors CalOptima Health's off-site equipment, furniture and document storage, including ensuring document inventories are kept current at all times.</li>
<li>Responds to internal 911 calls and coordinates appropriate responses to emergencies.</li>
<li>Assists with emergency preparedness protocols, staff training and manual updates.</li>
<li>Supports with annual policy reviews and updates for both Facilities and EH&amp;S departments.</li>
<li>Tracks and ensures timely payments for post office boxes.</li>
<li>Tracks postage meter balances and ensures postage is reloaded in a timely manner to avoid mailroom disruption.</li>
<li>Assists with the mass notification systems and coordinates regular meetings with the appropriate departments.</li>
<li>Maintains lost and found procedures. </li>
</ul>
</li>
<li>5% - Other
<ul>
<li>Completes other projects and duties as assigned. </li>
</ul>
</li>
</ul>
 Do You Have What the Role Requires? 
<ul>
<li>High school diploma or equivalent PLUS 2 years of administrative support experience in facilities management or property management required; an equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying.</li>
</ul>
 You'll Stand Out More If You Possess the Following: 
<ul>
<li>Bachelor's degree in business administration, finance, construction management or related field. </li>
<li>International Facility Management Association (IFMA) Certified Facility Manager (CFM) or Facilities Management Professional (FMP) designation. </li>
<li>Real Property Administrator (RPA) or Certified Property Manager (CPM) designation. </li>
<li>Experience working in a public sector environment.</li>
</ul>
 What the Regulatory Agencies Need You to Possess? 
<ul>
<li>N/A</li>
</ul>
 Your Knowledge &amp; Abilities to Bring to this Role: 
<ul>
<li>Develop rapport and establish and maintain effective working relationships with CalOptima Health's leadership and staff and external contacts at all levels and with diverse backgrounds. </li>
<li>Work independently and exercise sound judgment.</li>
<li>Communicate clearly and concisely, both orally and in writing.</li>
<li>Work a flexible schedule; available to participate in evening and weekend events.</li>
<li>Organize, be analytical, problem-solve and possess project management skills.</li>
<li>Work in a fast-paced environment and in an efficient manner.</li>
<li>Manage multiple projects and identify opportunities for internal and external collaboration.</li>
<li>Motivate and lead multi-program teams and external committees/coalitions.</li>
<li>Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment.</li>
</ul>
 Your Physical Requirements (With or Without Accommodations): 
<ul>
<li>Ability to visually read information from computer screens, forms and other printed materials and information.</li>
<li>Ability to speak (enunciate) clearly in conversation and general communication.</li>
<li>Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions.</li>
<li>Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting.</li>
<li>Lifting and moving objects, patients and/or equipment more than 50 pounds</li>
</ul>
 Ways We Are Here For You 
<ul>
<li>You'll enjoy competitive compensation for this role.
<ul>
<li>Our current hiring range is: Pay Grade: 304 - $53,813 - $80,720 ($25.87 - $38.8077). 
<ul>
<li>The final salary offered will be based on education, job-related knowledge and experience, skills relevant to the role and internal equity among other factors. </li>
</ul>
</li>
</ul>
</li>
<li>This position is approved for Full Office (**If the position is Telework, it is eligible in California only**) </li>
<li>A <a href="https://apptrkr.com/get_redirect.php?id=6757467&amp;targetURL=https://www.caloptima.org/en/careers#benefits" target="_blank">comprehensive benefits package</a> </li>
<li>CalPERS pension program and additional retirement packages. </li>
<li>Additional benefits and perks including:
<ul>
<li>A generous PTO program</li>
<li>A quality work life balance</li>
<li>Various wellness programs</li>
<li>Tuition Reimbursement</li>
<li>Professional development opportunities</li>
<li>Career development opportunities</li>
<li>Flexible scheduling</li>
<li>And the satisfaction of knowing your work directly impacts and improves healthcare access for thousands of individuals and families.</li>
</ul>
</li>
</ul>
 Our Work Environment: If located at the 500, 505 Building or a remote work location: 
<ul>
<li>Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed.</li>
<li>There are no harmful environmental conditions present for this job.</li>
<li>The noise level in this work environment is usually moderate.</li>
</ul>
 If located at PACE: 
<ul>
<li>Work is typically indoors in a clinical setting serving the frail and elderly.</li>
<li>There may be harmful or hazardous environmental conditions present for this job.</li>
<li>The noise level in this work environment is usually moderate to loud.</li>
</ul>
 If located in the Community: 
<ul>
<li>Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. </li>
<li>Employee will occasionally work outdoors in varied temperatures.</li>
<li>There may be harmful or hazardous environmental conditions present for this job.</li>
<li>The noise level in this work environment is usually moderate to loud.</li>
</ul>
 Why Join Us? We believe that diverse perspectives drive innovation. Each employee brings a unique perspective to the overall team and we value everyone's input and we are committed to creating an inclusive environment where you and every team member can thrive while making a meaningful impacts on our community members. Our team reflects and represents the communities we serve, and we welcome candidates from all backgrounds who share our commitment to accessible, quality healthcare. What's Your Next Step? All Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. Do NOT miss out. If you want to join our team, the deadline for the first review of applications is December 9, 2025 at 9:00 PM (PST). We are encouraging you to apply early. If you apply after the first review date, your application is not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. Our Commitment to You Your application and resume will be reviewed by a dedicated recruiter to this position. If your experience matches what we need, we will reach out to you to discuss the next steps. The selection process may include, but is not limited to, a skills assessment, phone screen and interview. If you make it through the steps above and are selected for this exciting role, you will be required to undergo a reference and a background check (to include a conviction record) and if applicable also pass a drug screening and/or a post-offer pre-employment medical examination (for specific positions) If you are an Internal CalOptima Health applicant, please apply through the internal portal on InfoNet. We will make sure to keep you updated through each step of the process on your candidate portal. Please make sure to watch for updates on your candidate portal and you emails which will be sent to the email address you listed on your application. Please check your email, including your SPAM folder, regularly throughout the recruitment process. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation at (714) 246-8400 if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. To apply, please visit: <a href="https://apptrkr.com/6757467" target="_blank">https://jobs.caloptima.org/jobs/facilities-coordinator-505-city-parkway-west-california-united-states-407de075-ca56-4131-b772-5c42ff449579</a> Copyright 2025 Jobelephant.com Inc. All rights reserved. <a href="https://www.jobelephant.com/" target="_blank">Posted by the FREE value-added recruitment advertising agency</a> jeid-4cea5ddaa275b04bae097a6e4faac375

Facilities Coordinator

Sr. Quality Systems Engineering opp. w/ manufacturer of aero evacuation systems for aircraft e.g. safety slides, life rafts, vests. Maintain/Improve AS9100 Sys. PoC w/ 3rd Party Registrar &amp; regulators i.e. FAA. Includes: Presentations to customers, regulators about the QMS; SIPOC documentation &amp; PEAR diagrams; meeting KPIs; developing maintaining compliance matrices for regulator, cert &amp; customer reqs; determining training needs; develop/ coordinate internal audits for all facilities; manage CAR process; present internal audit results at 1/4 Mgmt. review meetings; support QMS activities all facilities. Maintain quality sys. docs. e.g. QSP, SQD, GIP, SIP &amp; others. Maintain Service Centers/Satellite Repair Stations/Quality Control Manuals &amp; EU Aviation Safety Agency Supps. Member of Warranty Review Board, contribute to continuous improvement processes, e.g. warranty team, lean initiatives, developing PFMEA all facilities. Biz travel to facilities in MX, &amp; MS, 2 wks./quarter or less, for meetings &amp; Quality Audits. Min. Qual. BSIE or foreign equiv. degree plus 2-yrs. relevant exp. $110,311.00/yr. Email <a href="mailto:luis-raul.mendoza@safrangroup.com" target="_blank">luis-raul.mendoza@safrangroup.com</a> Safran Aerosystems Evac. Wall Township NJ. We prohibit discrimination in staffing practices, because of race, color, religion, sex, age, veteran status, marital status, disability, sexual orientation, or national origin.

Sr. Quality Systems Engineering

<h3>Job Description</h3>
Job Description
Job Summary: Oversee our warranty programs and technical support operations. This role is responsible for managing warranty claims, ensuring high-quality customer service for our dealers, troubleshooting technical issues, and working closely with internal teams to enhance product reliability. The ideal candidate will have a strong technical background, excellent problem-solving skills, and leadership experience to drive process improvements and customer satisfaction.
Essential Functions
<ul>
<li>Lead a Mission driven Warranty team and/or function to meet or exceed organizational goals while creating an environment where people can be great at what they do and proud of what they have done. Monitor team performance, promote personal development, and provide them with guidance on performing individual tasks, where applicable.</li>
<li>Develop, implement and maintain warranty policies, procedures and processes to ensure efficiency, consistency and compliance.</li>
<li>Lead and manage Warranty team in the processing and approval of warranty claims, ensuring prompt and fair resolutions while maintaining cost control.</li>
<li>Work closely with dealers, suppliers and customers to assess warranty issues and determine appropriate solutions.</li>
<li>Negotiate with suppliers regarding component-related warranty claims and cost-sharing agreements.</li>
<li>Oversee and manage the Return Merchandise Authorization (RMA) process, ensuring efficient handling, tracking, and resolution of returned products under warranty.</li>
<li>Serve as the escalation point for complex customer concerns and warranty disputes.</li>
<li>Develop, administer and maintain Dealer Repair Standards to ensure consistency and control warranty costs.</li>
<li>Provide training and resources to internal staff, dealers, and customers on warranty policies, coverage guidelines and claim procedures.</li>
<li>Develop or source a comprehensive warranty management system to streamline claim processing, tracking, and reporting, ensuring efficiency and accuracy in warranty operations.</li>
<li>Identify and implement process improvements to enhance efficiency in warranty processing and customer service.</li>
<li>Implement strategies to improve customer experience and build long-term relationships with the dealer network.</li>
<li>Monitor and drive improvement in key performance metrics related to warranty claims and technical support.</li>
<li>Maintain detailed records of warranty claims, analyze warranty data trends, and report findings to senior leadership.</li>
<li>Reconcile warranty cost records with accounting to ensure accurate financial reporting, expense tracking, and budget alignment.</li>
<li>Collaborate with manufacturing, quality assurance, engineering and purchasing teams to identify recurring defects and implement corrective actions.</li>
<li>Develop and lead the technical support function to provide high-quality troubleshooting and guidance to customers and dealers.</li>
<li>Develop technical support documentation, including manuals, troubleshooting guides, and training materials. (e.g. FAQs)</li>
<li>Provide on-site and remote technical training to dealers and internal teams.</li>
</ul>
<ul>
<li>Collaborate with product development and engineering teams to improve trailer design and reliability based on field feedback.</li>
<li>Assist in other areas and perform other duties, as needed. (This is not intended to be a comprehensive list of activities, duties, or responsibilities required for this job.)</li>
</ul>
Qualifications and Requirements:
<ul>
<li>Bachelor's degree in Engineering, Business, or a related field (or equivalent experience).</li>
<li>Proven experience in warranty management, technical support, or a related role.</li>
<li>Strong leadership skills with the ability to manage and mentor a team.</li>
<li>Excellent problem-solving, analytical, and decision-making abilities.</li>
<li>Knowledge of warranty management systems.</li>
<li>Strong communication skills, both written and verbal.</li>
<li>Ability to collaborate with cross-functional teams, including engineering, manufacturing, purchasing and sales.</li>
<li>Ability to travel occasionally for dealer visits, technical support, and training sessions.</li>
</ul>

Warranty Manager

<h3>Job Description</h3>
Job Description
Position Summary
The Warranty Manager is responsible for overseeing all Peterbilt and OEM warranty claims, submissions, approvals, and reimbursements for the dealership. This role ensures that the company receives full and timely payment for qualified warranty work while maintaining compliance with all manufacturer policies and internal processes. The Warranty Manager works closely with the Service Directors, Service Managers, Service Advisors, Technicians, Parts, and Accounting to provide accurate documentation and reporting while also maximizing recoveries, and reducing claim denials.
Key Responsibilities
• Manage the entire warranty claims life cycle for Peterbilt and all supporting OEMs. • Review repair orders for accuracy, proper coding, and required documentation prior to claim submission. • Ensure warranty work adheres to OEM time standards, policies, and procedures. • Audit, correct, and submit warranty claims through OEM portals within required timeframes. • Track claim status and follow up on unpaid, denied, or short-paid claims. • Communicate with OEM representatives to resolve claim disputes. • Work with Technicians to ensure proper story writing and photos are collected. • Train Service Advisors and Technicians on documentation and warranty requirements. • Maintain organized warranty records for audit readiness. • Reconcile monthly warranty receivables with the Accounting Department. • Monitor trends and provide feedback to improve efficiency and reduce denials. • Assist in internal and OEM warranty audits as needed.
· Report to Senior Management regarding warranty team, submission and claim performance.
Qualifications
• 3+ years of warranty administration experience in heavy-duty trucks, automotive, or similar service industry (Peterbilt experience strongly preferred). • Strong knowledge of OEM policies and warranty labor time guides. • Experience interpreting repair orders, technician notes, and parts usage. • High attention to detail and accuracy. • Proficiency with dealership management software (Karmak). • Strong communication and collaboration skills. • Ability to work in a fast-paced environment with competing priorities.
Skills &amp; Competencies
• Knowledge of diesel truck components and service operations • Strong analytical and documentation skills • Ability to meet deadlines and monitor receivables • Proactive problem-solving and follow-up • Customer-oriented mindset and professional communication
Physical Requirements
• Ability to sit for extended periods working on a computer • Occasional walking through the shop environment • Ability to lift up to 25 lbs occasionally (photos, parts documentation, etc.)
Work Schedule
• Full-time; Monday–Friday • Additional hours may be required during peak periods or for OEM deadlines
*** Work Location: This position could be at any of our 3 dealership locations. Porterville, CA. Fresno, CA&nbsp; or Bakersfield, CA&nbsp;&nbsp;

<h3>Job Description</h3>
Job Description
Summary: The Warranty and Claims Manager oversee all warranty and claim-related functions, including OEM warranty processing, extended warranties, freight and damage claims, and equipment malfunction escalations. This role ensures accurate documentation, efficient claim recovery, and strong communication between customers, technicians, vendors, and internal stakeholders. The ideal candidate is highly self-directed, detail-oriented, and capable of driving continuous improvement across warranty operations.
Essential Functions:
Leadership, Management, Accountability (LMA)
Warranty Program Oversight
<ul>
<li>Lead, Develop and coach the team managing the warranty process across all service locations.</li>
<li>Be an accountability partner for the organization to establish best practices in managing and reporting warranty activities across all functions in the business.</li>
<li>Develop and deliver training for the Service Technicians and Warranty Clerks on proper documentation and procedures.</li>
<li>Monitor claim turnaround times, recovery rates, and labor accuracy.</li>
<li>Identify reoccurring warranty issues and recommend process or product improvements.</li>
</ul>
Warranty Processing
<ul>
<li>Initiate, track, and complete all warranty claims with manufacturers and vendors.</li>
<li>Review and validate warranty eligibility based on purchase documentation and equipment status.</li>
<li>Coordinate with field service technicians and product support for root cause analysis.</li>
</ul>
Customer Service &amp; Communication
<ul>
<li>Act as liaison between customers, technicians, and manufacturers for all warranty-related issues.</li>
<li>Provide proactive updates on claim status, resolution, and next steps.</li>
<li>Respond promptly to inquiries regarding warranty coverage and procedures.</li>
<li>Provide customer education and documentation regarding extended coverage terms.</li>
</ul>
Administrative &amp; Reporting
<ul>
<li>Maintain warranty claim logs and generate recovery and performance reports for management.</li>
<li>Assist with inventory control of returned or defective parts tied to warranty repairs.</li>
<li>Maintain detailed records of all claims and outcomes for future audit and reference.</li>
</ul>
<ul>
<li>Support the service department with related administrative tasks as needed.</li>
</ul>
Qualifications and Educational Requirements:
<ul>
<li>Bachelor's degree in accounting, Engineering, Business Administration, or related experience</li>
<li>Minimum 5-7 years of experience in warranty processing, service administration, or claims coordination.</li>
<li>Experience working with OEMs, vendors, and manufacturer warranty systems.</li>
<li>Strong organizational skills, attention to detail, and ability to manage multiple priorities.</li>
<li>Excellent written and verbal communication skills.</li>
<li>Proficiency in Microsoft Office (Word, Excel, Outlook); ERP or service management software a plus.</li>
<li>Familiarity with freight claim procedures and documentation standards.</li>
<li>Knowledge of air compressor and generator systems preferred.</li>
</ul>
<ul>
<li>Ability to adhere to all ACS safety policies and practices.</li>
</ul>

Warranty & Claims Manager

<h3>Job Description</h3>
Job DescriptionArea Warranty Manager – Central TexasSchedule: Monday to Friday Location: In-Person Job Type: Full-Time Pay:&nbsp; $50,000–$55,000 Who We Are At Stylecraft, we know that building homes and communities begins with building the best team. For nearly 40 years, we’ve proudly provided the American Dream of homeownership to families across Texas. We’ve also been recognized as one of the Best Places to Work in Texas for six years running because we live by our core values: We Care. We Serve. We Improve. If you’re looking to join a company where your growth matters, your contributions are valued, and your team feels like family, we’d love to talk to you. What You Will Do This is an exciting opportunity to join our Southern Region Warranty Team. A team that will support you, challenge you, invest in your growth, and care about your success. We're looking for a highly motivated, customer focused individual to join our Team. You'll be responsible for:&nbsp;
<ul>
<li>Meet with new homebuyers to conduct New Home Orientations, explaining home features and operations.</li>
<li>Communicate with homeowners to schedule and follow up on warranty service work.</li>
<li>Oversee day-to-day activities of Warranty Technicians and ensure contractor performance.</li>
<li>Authorize payments after verifying 100% completion and customer satisfaction.</li>
<li>Identify and report recurring warranty issues to help improve future construction quality.</li>
</ul>
What You Will Bring
<ul>
<li>High level of verbal and written communication skills.</li>
<li>Valid driver’s license and willingness to travel as needed</li>
<li>A mindset aligned with our core values:
<ul>
<li>Care: Take ownership and go the extra mile</li>
<li>Serve: Turn setbacks into opportunities to impress</li>
<li>Improve: Embrace challenges and seek constant progress</li>
</ul>
</li>
</ul>
Why You’ll Love Stylecraft We offer a competitive salary plus an exceptional benefits package including:
<ul>
<li>Medical, Dental, and Vision </li>
</ul>
<ul>
<li>Health Reimbursement Account </li>
</ul>
<ul>
<li>Flexible Spending Account </li>
</ul>
<ul>
<li>401(k) (3% regardless of team member contributions) plus Profit Share </li>
</ul>
<ul>
<li>Generous PTO, Floating Holiday’s and 10 Paid Holidays </li>
</ul>
<ul>
<li>STD, LTD, Life and AD&amp;D Insurance </li>
</ul>
<ul>
<li>and MUCH more! </li>
</ul>
&nbsp; &nbsp;Stylecraft is an equal opportunity employer and does not discriminate with regard to age, race, color, religion, sexual orientation, gender identity, disability, genetic information, national origin, veteran status or any other status entitled to protection under applicable federal, state, or local anti-discrimination laws. Discrimination or harassment on any of these bases is prohibited. Our goal is to be a diverse workforce that is representative of our clients and communities. We are committed to building a team that is inclusive of a variety of backgrounds and perspectives.
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Area Warranty Manager

<h3>Job Description</h3>
Job DescriptionJob Description 
David Weekley Homes&nbsp;is seeking a Warranty Service Manager&nbsp;to join our Charlotte team focusing on communities on the south side of Charlotte.&nbsp;This position requires someone who is a self-starter able to work independently as well as work closely with customers, builders, and sub-contractors in a fast-paced environment while achieving high levels of customer satisfaction.
Warranty Service Managers (WSM's)&nbsp;resolve warranty calls made by David Weekley homeowners by visiting the home to inspect the issue, determine if it's eligible under warranty and work with customers and subcontractors to resolve the issue quickly.&nbsp; WSM's are responsible for warranty resolution in multiple communities to which they are assigned and work primarily from their vehicle and in or around customers' homes.
Job&nbsp;Responsibilities:
<ul>
<li>Coordinate and schedule all other repairs with contractors and customers</li>
<li>Follow up, inspect and ensure completion of all repairs</li>
<li>Hold contractors accountable for results</li>
<li>Instruct customers on how to maintain their homes, as well as communicate what items are not warrantable</li>
<li>Manage your budget</li>
<li>Performing minor repairs</li>
<li>Handle multiple tasks, as well as projects within designated timeframes</li>
<li>The ability to say "no" and overcome objections in a professional manner</li>
<li>Responsible for achieving high levels of customer satisfaction</li>
</ul>
Qualifications 
<ul>
<li>A positive attitude and good social/interpersonal skills are essential</li>
<li>Must be able to deal with and remain calm in confrontational situations and deal with negativity</li>
<li>Previous experience in the home building industry and/or&nbsp;some home repair experience is strongly preferred</li>
<li>Previous experience in a customer service environment</li>
<li>Have exceptional listening and communication skills&nbsp;</li>
<li>Follow up and follow through consistently to deliver outstanding service</li>
<li>Have excellent time management, organizational and scheduling skills</li>
</ul>
 Additional Information 
.
What We Offer:
Come build your future with our winning team, recognized by Fortune Magazine as one of the "100 Best Companies to Work For" 19 times! David Weekley Homes builds in 19 markets across the U.S. and is one of the largest private home builders in America.&nbsp; 
We offer an excellent benefits package that includes:
<ul>
<li>Health Insurance - Medical, Dental and Vision</li>
<li>401k and discretionary 8% match</li>
<li>Employee Stock Ownership Plan</li>
<li>Profit Sharing</li>
<li>Vacation, Paid Holidays, plus PTO</li>
<li>New Home Discount for Team Member and Family</li>
<li>College Scholarship Program</li>
<li>Community Outreach</li>
<li>Sabbaticals</li>
<li>And more!</li>
</ul>
David Weekley Homes is an Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to any status protected by state or federal law.
Note to Job Seekers: No telephone calls or walk-ins please. Interviews are by appointment only. Your resume will be reviewed and qualified candidates may be contacted in the event of a potential job match, or if further information is needed.

Warranty Service Manager

<h3>Job Description</h3>
OLD TOWN DESIGN GROUP
WARRANTY MANAGER
 
Old Town Design Group is seeking a Warranty Manager to join our team in Carmel, IN. We are a dynamic and growing custom home builder, known for developing outstanding locations with timeless home designs throughout Central Indiana. Old Town has a passion for people and the communities in which we work, and we are looking for a like-minded team member who will bring a passion for excellence, great work ethic, and a positive, can-do attitude to our team.
 
FUNCTION:
Successfully deliver an exceptional customer experience when working with clients on post-closing warranty related items. Warranty Managers will perform two walks with clients to ensure the is properly constructed via the structural and cosmetic finishes.
 
MISSION: 
The Warranty Manager will maintain the integrity of Old Town in all aspects. All responsibilities performed require extensive knowledge and understanding of all Old Town’s mission, values and residential properties. Candidate will possess an entrepreneurial work ethic and be able to work collaboratively with other Old Town team members.
 
RESPONSIBILITIES:
<ul>
<li>WARRANTY:</li>
<li>Perform timely warranty walks with homeowners</li>
<li>Coordinate and communicate warranty work with Trade Partners </li>
<li>Ability to use tools and perform small carpentry / punch work</li>
<li>QUALITY</li>
<li>Develop comprehensive understanding of Old Town and BAGI standards, client specifications, etc.</li>
<li>Maintain a clean working environment with Trade Partners</li>
<li>COMMUNICATION</li>
<li>Maintain weekly correspondence with homeowners regarding scheduling, project expectations, etc. </li>
<li>Perform other duties and responsibilities as assigned</li>
<li>Ensure budgets, change orders and specs are followed to completion</li>
</ul>
 
EDUCATION 
<ul>
<li>3+ years of residential construction or highly relevant experience </li>
<li>Self-starter who can work well both as a part of a team and independently</li>
<li>Must have a valid Driver’s License and clean driving record</li>
<li>Working knowledge of Microsoft Office and BuilderTrend preferred. </li>
<li>Clear written and verbal communication skills</li>
</ul>
 
REPORTING 
The Warranty Manager will report directly to the Divisional Managers.

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