<h3>Job Description</h3>
Job Description
INEOS Automotive – Built For More
Story so far 
Since we started our journey to build a no nonsense 4X4, we’ve come a long way. We’ve established INEOS Automotive as a serious contender in 4X4 development and manufacturing. We’ve partnered with some of the biggest names in the automotive industry. We’ve made our way from vision to prototype. We’ve secured a world-class production facility and delivery team. We’ve delivered Grenadiers to customers all around the world. We’re building our double cab pick-up, the Quartermaster. 
People and Culture 
Easy never changed anything. Not in manufacturing, science, engineering or energy – and certainly not elite sport. At INEOS we tackle every challenge head-on, and we help extraordinary athletes achieve extraordinary things. When it comes to making positive change, we know nothing gets done without grit, rigor and humor. Our Automotive team consist of around 1500 employees, 10 locations and 44 nationalities, we’re an international team working together to challenge the ordinary.
If this sounds like you, let’s talk.
Working closely with the wider Americas team and alongside the global aftersales team, the Warranty Manager will be responsible for the end-to-end vehicle warranty process whilst ensuring that our dealer partners and vehicle customers remain the key focus. Working with several external and internal partners and stakeholders, the warranty manager position will be vital in ensuring quality is maintained whilst also identifying process improvement opportunities. This role will also work extremely closely with our repairing workshops to review repairs, budgets and more importantly future customer enhancements to ensure satisfaction is achieved.
Responsibilities:
<ul>
<li>Facilitating effective and efficient processes that ensure warranty claims are managed within guidelines (to be set) for both processing and submissions</li>
<li>Analysis of root cause issues to identify opportunities to enhance quality whilst reducing claims</li>
<li>Strong liaison with both global warranty and technical, regulatory compliance departments, identifying risks, improvements, and enhancements to both the vehicle and customer experience</li>
<li>Ensure the correct training options are available to both internal and external workshop personnel in collaboration with our chosen training provider</li>
<li>Assisting workshops with the efficient process of claims to ensure smooth invoicing and payments are achieved</li>
<li>Reporting regularly on the key metrics within department to include, spend, claims, quality, failure rates, localised issues, geographical concerns – to ensure enhancement options are made available to the business</li>
<li>To ensure that effective product / stock recall procedures are in place</li>
<li>Work with the Call Centre and Regulatory Compliance team to ensure all customers are contacted on product campaigns or recalls as necessary</li>
<li>Offering direct support (telephone, instant messaging, email, reporting methods, INEOS Systems) to customers or workshop partners as necessary to enhance the warranty experience upon repair, campaign or recalls as required</li>
<li>Review, administer, and improve warranty policy and procedure guidelines in accordance with Central Warranty Team, Regulatory Compliance, and Legal</li>
<li>Establish, launch, and administer Dealer Warranty Performance metrics to track network performance and identify top/bottom performers</li>
<li>Establish, launch and administer warranty claim audit processes/program to ensure dealer compliance and chargeback eligible claims</li>
<li>Regularly publish and distribute warranty claim guidance and program updates to field team and dealer partners</li>
<li>Administer Warranty Labor Rate &amp; Parts Mark-Up request process</li>
</ul>
Qualifications:
<ul>
<li>The ideal candidate will preferably come from an automotive aftersales background</li>
<li>Significant Warranty based business experience</li>
<li>Recognized technical qualification</li>
<li>Strong analytical skills</li>
<li>Ability to support field-based customers and teams with customer focused warranty solutions</li>
<li>Stakeholder management which includes relationship building across departments and functions</li>
<li>Occasional travel throughout the Americas region maybe required</li>
</ul>
If the role sounds of interest and you want to learn more please apply. Please include a covering letter that supports your application along with any other supporting information.
If your application is successful one of the team will be in touch to arrange an initial conversation!

Warranty Manager

<h3>Job Description</h3>
Job Description
At Van Metre, we believe that each employee contributes directly to our growth, success, and culture. We seek out candidates who love to challenge themselves and work with others to fulfill this role. Van Metre is seeking a skilled Warranty Manager within the New Homes Division!
As the Warranty Manager, you will be responsible for administering Van Metre's new home warranty program within our communities. The goals of this position are to deliver a world-class customer experience to homeowners by developing positive relationships, as well as providing reliable services that also empower our homeowners to maintain a healthy home to enjoy for years to come. You will oversee the management of day-to-day warranty activities within one or more of our communities, ensuring an excellent customer experience. 
What we offer:
<ul>
<li>Ability to grow professionally within the homebuilding industry.</li>
<li>An upbeat and positive culture.</li>
<li>Competitive benefits, company perks and work/life balance.</li>
</ul>
Responsibilities:
<ul>
<li>Ensure that all warranty-related needs of assig ned communities are met.</li>
<li>Ensure that the community has a consistent Van Metre Warranty presence during business hours.</li>
<li>Responsible for meeting departmental Key Performance Indicators ("KPIs")including:
<ul>
<li>Ticket cycle time</li>
<li>Customer satisfaction/survey performance</li>
<li>Budget/Purchase Orders</li>
</ul>
</li>
<li>Serve as the ultimate point of contact for homeowner communications and escalations within assigned communities, ensuring timely and effective responses.</li>
<li>Evaluate warranty item concerns and successfully identify their root cause and determine if warranty coverage applies.</li>
<li>Schedule and supervise item resolution efforts with trade partners, homeowners, and Van Metre teammates.</li>
<li>Ensure Van Metre Warranty presence at all homeowner Reveals within assigned communities.</li>
<li>Provide detailed documentation of warranty items, efforts, and resolutions.</li>
<li>Utilize mobile devices, HubSpot software, apps, and other software to track and document team activities and efforts.</li>
<li>Proactively serve our homeowners during their experience with Van Metre, ensuring resolution of all concerns.</li>
<li>Train, coach, and lead Assistant Warranty Manager.</li>
<li>Collaborate with greater Van Metre team, including purchasing, construction, and sales, to report on data-backed trends and resolve concerns.</li>
<li>Complete Van Metre's Warranty Training Program.</li>
<li>Continue to train on warranty process, systems, and standards.</li>
<li>Stay up to date on building practices, code requirements, and product information.</li>
</ul>
Qualifications:
<ul>
<li>Bachelor's degree and 2 years' experience in construction-related field or 5 years' experience in construction-related field.</li>
<li>Experience in new home warranty required.</li>
<li>Ability to work within a collaborative team structure.</li>
<li>Ability to learn and train on CRM tools and apps.</li>
<li>Excellent customer service skills including conflict resolution and strong oral and written communication abilities.</li>
<li>Proficiency in Microsoft Office and Outlook.</li>
</ul>
Who You Are:
<ul>
<li>Self-motivated, energetic individual with a positive / professional attitude.</li>
<li>An excellent communicator (both written and verbal) with strong interpersonal skills.</li>
<li>Strong problem-solving and analytical abilities.</li>
</ul>
Compensation and Benefits information: Van Metre offers excellent benefits, and a work environment that fosters and rewards excellence. We also promote work/life balance, including a robust Employee Wellness Program. We encourage employees to make full use of vacation and other company-paid leave to refresh their bodies and minds.
<ul>
<li>Salary: $72,000-80,000 annually (Pay is commensurate with experience, education, training, and skills)</li>
<li>Paid Time Off: 11 paid holidays; 10 vacation days, 10 sick days, Two Volunteer Days off, Two Personal Days, Winter Break, Day off for Annual Physical, Day off for your Birthday; comprehensive parental and bonding leave</li>
<li>Retirement Planning: Company Matched 401(k) Retirement Savings Plan; access to retirement planning coaches</li>
<li>Wellness: Annual Wellness Reimbursement of up to $900; Free and unlimited access to TaskHuman Wellness App for yourself and your family members.</li>
</ul>
Van Metre Core Values
Integrity; Ownership; Respect and Dignity; Diversity and Inclusion; Teamwork; Community; Work/Life Balance 
Van Metre Mission Statement
The mission of Van Metre Companies is to build and continually improve upon the storied reputation, earned over the years since the Company's founding in 1955, of providing top quality homes, investment properties and services to our customers and clients. The Company's emphasis on integrity, professionalism and philanthropy ingrained by our founder Albert G. Van Metre, Sr. has garnered trust and respect in the Washington, D.C. area and beyond. It is critical to our future that we maintain that reputation and assure that Van Metre Companies continues to excel in real estate development and construction and in the management of apartment, retail and office investment properties, as well as in the provision of mortgage and related services. It is the task of our dedicated, energetic, and involved professionals to advance our ability to set the benchmark for luxury living and refined commercial development. The capstone of our mission is to make the "Van Metre" signature an icon for elegant residential communities, and industry leading condominium and apartment communities, as well as Class A neighborhood retail centers and office developments.

Job Description Summary 
As a Community Warranty Manager I working for Taylor Morrison you will be responsible for providing excellent customer service with 100% satisfaction to all Taylor Morrison homeowners. You will support the Customer Service department in ensuring that all TM homeowner’s warranty service is performed in a timely, efficient, neat, courteous, and professional manner. 
Job Details
What You’ll Do
<ul>
<li>Become proficient in data entry into BuildPro</li>
<li>Conduct Taylor Morrison procedures for home reviews</li>
<li>Address new and current homeowner’s concerns demonstrating the highest level of knowledge and customer satisfaction in a prompt courteous manner relating to warranty items that need repair within the parameters of the Warranty Program</li>
<li>Acquire an understanding of the Taylor Morrison Warranty Program and Homeowner Maintenance requirements</li>
<li>Address new and current homeowner’s concerns demonstrating the highest level of knowledge and customer satisfaction in a prompt courteous manner relating to warranty items that need repair within the parameters of the Warranty Program</li>
<li>Perform accurate assessments of all service requests submitted by homeowners and answer any warranty questions timely and accurately. This includes visiting the homeowner to ensure the validity of the service requested</li>
<li>Coordinate and schedule subcontractors to perform the necessary warranty service repairs in the homeowner’s home</li>
<li>Perform accurate assessments of all service requests submitted by homeowners and answer any warranty questions timely and accurately. This includes visiting the homeowner to ensure the validity of the service requested</li>
<li>Acquire an understanding of the Taylor Morrison Warranty Program and Homeowner Maintenance requirements</li>
<li>Input and dissemination of warranty tickets and home reviews into BuildPro; distribute to appropriate personnel for completion</li>
<li>Coordinate and schedule subcontractors to perform the necessary warranty service repairs in the homeowner’s home</li>
<li>Manage all escalated customer calls to include documentation, follow-up, and work to assure closure on every claim</li>
<li>Provide weekly tracking of all outstanding warranty work orders to the CWM's and update as required</li>
<li>Process check requests for building permits and prepare permit submittals and applications</li>
<li>Complete customer service requests timely and accurately</li>
<li>Order, update, and distribute construction related forms</li>
<li>Prepare and submit building permits</li>
<li>Perform other duties as assigned</li>
<li>Administer Taylor Morrison’s 10-year Structural Warranty Program to include claim analysis, follow-up, and work to assure closure on every claim</li>
<li>Perform other duties as assigned</li>
</ul>
Sound Like You?
You might be just who we’re looking for if you have... 
<ul>
<li>High School Graduate and have a minimum of 18 months of current or recent experience in a customer service-related position with 1 year experience in residential construction preferred</li>
<li>Excellent communication skills and ability to ensure customer satisfaction</li>
<li>Computer skills and ability to adapt to company systems</li>
<li>Possess time management skills</li>
<li>Must be highly organized and detail oriented</li>
<li>Problem solving ability</li>
<li>Ability to multi-task and remain focused</li>
<li>Ability to travel locally to meet with homeowners</li>
</ul>
FLSA Status: Non-Exempt
This position is considered a non-exempt position for purposes of wage-hour law, which means that you will be required to keep a time record and will be eligible for overtime pay. 
Essential Functions:
Successful job applicants will be able to perform these functions. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions. 
<ul>
<li>Report to Division/Corporate Office/Community daily and adhere to schedule</li>
<li>Ability to access, input, and retrieve information from a computer and/or electronic device</li>
<li>Ability to remain poised under all circumstances, diffuse conflict with colleagues and/or customers, and to interact effectively with people in a positive manner</li>
<li>Ability to work well in, and be a solid contributor to, team environments, team meetings, and group projects</li>
<li>Ability to move from task to task without loss of efficiency or productivity</li>
<li>Ability to utilize time management skills, to organize and prioritize tasks</li>
<li>Ability to adhere to established procedures and protocols</li>
<li>Ability to perform in situations requiring speed, deadlines, or productivity quotas</li>
<li>Ability to consider alternative and diverse perspectives, to negotiate, collaborate and incorporate different viewpoints</li>
<li>Ability to adjust work habits to fit different tasks and to accommodate unusual and changing situations and schedules</li>
<li>Ability to sit or stand for long periods of time and move around work environment as needed</li>
<li>Ability to operate a motor vehicle if applicable</li>
<li>Comply with company policies and procedure</li>
</ul>
Physical Demands:
<ul>
<li>Must be able to able to remain in a stationary position up to 50% of the time</li>
<li>The ability to frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds</li>
</ul>
Taylor Morrison experience and/or successful completion of training program may override required education and/or experience requirement.
Job descriptions are not intended as, nor should be construed to be, exhaustive lists of all responsibilities, skills, efforts, or working conditions associated with a job. They are intended to be accurate reflections of those principal job duties and responsibilities essential for making fair pay decisions about the job. 
Taylor Morrison is an equal opportunity employer. Taylor Morrison does not discriminate against any candidate or employee on the basis of race, national origin, sex, marital status, sexual orientation, age, disability, religion or veteran status. 
#CollegeDiversity #EarlyCareer 
#LI-CG1 
Benefits of Working With Taylor Morrison
We are looking for dedicated professionals that share our values of putting the customer - and their needs - first. In addition to a great team atmosphere, career development and advancement opportunities, we offer full-time employees an extensive benefits package, to include: 
<ul>
<li>Competitive Compensation</li>
<li>Health Care - Medical/Dental/Vision/Prescription Drug Coverage</li>
<li>401(k) with Company Matching Contributions</li>
<li>Flexible Spending Accounts</li>
<li>Disability Programs</li>
<li>Employee &amp; Dependent Life Insurance</li>
<li>Vacation &amp; Company Holidays</li>
<li>Tuition Reimbursement</li>
<li>Employee Home Purchase Rebate Program</li>
<li>Home Mortgage Program</li>
<li>Employee Assistance Program (EAP)</li>
</ul>

Community Warranty Manager I

<h3>Job Description</h3>
Job DescriptionJob Description 
David Weekley Homes is seeking a Warranty Service Manager to join our North Nashville team (Wilson/Sumner Counties).&nbsp; This position requires someone who is a self-starter able to work independently as well as work closely with customers, builders, and sub-contractors in a fast paced environment while achieving high levels of customer satisfaction.
Warranty Service Representatives (WSRs)&nbsp;respond to warranty calls made by David Weekley home owners by visiting the home to inspect the issue, determine if it's eligible under warranty and work with customers and subcontractors to resolve the issue quickly.&nbsp; WSR's are responsible for warranty resolution in multiple communities to which they are assigned and work primarily from their vehicle and in or around customers' homes.
Responsibilities include:
<ul>
<li>Coordinate and schedule repairs with contractors and customers</li>
<li>Follow up, inspect and insure accurate completion of all repairs</li>
<li>Hold contractors accountable for results</li>
<li>Instruct customers on how to maintain their homes as well as communicating what items are not warrantable</li>
<li>Manage your budget</li>
<li>Handle multiple tasks, as well as projects within designated timeframes</li>
<li>Say "no" when necessary and overcome objections in a professional manner</li>
<li>Responsible for achieving high levels of customer satisfaction</li>
<li>Performing minor repairs</li>
</ul>
Qualifications 
<ul>
<li>A positive attitude and good social/interpersonal skills are essential</li>
<li>Must be able to deal with and remain calm in confrontational situations and deal with negativity</li>
<li>Previous experience in the home building industry and/or&nbsp;some home repair experience is helpful</li>
<li>Previous experience in a customer service environment</li>
<li>A&nbsp;team player that will be able to work closely with Customers, Builders, and Sub-contractors in a fast paced environment.</li>
</ul>
 Additional Information 
.
What We Offer:
Come build your future with our winning team, recognized by Fortune Magazine as one of the "100 Best Companies to Work For" 18 times! David Weekley Homes builds in 19 markets across the U.S. and is one of the largest private home builders in America.&nbsp; 
We offer an excellent benefits package that includes:
<ul>
<li>Health Insurance - Medical, Dental and Vision</li>
<li>401k and discretionary 8% match</li>
<li>Employee Stock Ownership Plan</li>
<li>Profit Sharing</li>
<li>Vacation, Paid Holidays, plus PTO</li>
<li>New Home Discount for Team Member and Family</li>
<li>College Scholarship Program</li>
<li>Community Outreach</li>
<li>Sabbaticals</li>
<li>And more!</li>
</ul>
David Weekley Homes is an Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to any status protected by state or federal law.
Note to Job Seekers: No telephone calls or walk-ins please. Interviews are by appointment only. Your resume will be reviewed and qualified candidates may be contacted in the event of a potential job match, or if further information is needed.

Warranty Service Manager

<h3>Job Description</h3>
Job Description
The Senior Manager – Warranty Claims is responsible for leading and overseeing the end-to-end operations of the service contract claims department, with a focus on Vehicle Service Contracts (VSC), Ancillary products (e.g., tire &amp; wheel, key replacement, appearance protection), and Guaranteed Asset Protection (GAP). This role ensures efficient claims adjudication, process integrity, regulatory compliance, and a strong customer experience. The Senior Manager drives performance through strong people leadership, cross-functional collaboration, and operational strategy. This position plays a key role in aligning day-to-day execution with business goals, continuously improving workflows, and supporting system enhancements to scale operations across all warranty claim types.
Minimum Qualifications:
<ul>
<li>Bachelor's degree or equivalent work experience.</li>
<li>5+ years of experience in warranty, insurance, or claims operations, including direct involvement in Vehicle Service Contracts (VSC), Ancillary products, and GAP claims.</li>
<li>3+ years in a people leadership role, including managing other managers or team leads in a fast-paced operational environment.</li>
<li>Proven experience in claims adjudication, process improvement, compliance, and cross-functional collaboration.</li>
<li>Background in extended service contracts, automotive protection products, or financial protection products is strongly preferred.</li>
<li>Experience working with or overseeing third-party administrators (TPAs) or external vendor networks is a plus.</li>
<li>Comfortable with claims systems, reporting tools, and leveraging data to drive decisions.</li>
</ul>
Primary Job Functions:
<ul>
<li>Lead and manage daily operations for service contract claims, including Vehicle Service Contracts (VSC), Ancillary products, and Guaranteed Asset Protection (GAP).</li>
<li>Oversee performance and development of managers, team leads, and claims associates to ensure high-quality adjudication, accuracy, and service delivery.</li>
<li>Monitor claim cycle times, workload distribution, and service-level agreements (SLAs) to ensure efficiency and compliance.</li>
<li>Collaborate with internal teams (Product, IT, Underwriting, Compliance, Finance) to align claims operations with business and regulatory requirements.</li>
<li>Drive continuous improvement through process analysis, workflow optimization, and implementation of system enhancements.</li>
<li>Serve as a key point of contact for escalations, complex claim decisions, and exception handling.</li>
<li>Partner with QA and Training teams to maintain high standards in claim documentation, decision-making, and customer interaction.</li>
<li>Analyze claims trends, root causes, and performance metrics to identify gaps and opportunities.</li>
<li>Support third-party administrator (TPA) oversight, including audits, reporting, and adherence to claims handling expectations.</li>
<li>Participate in budget planning, staffing models, and resource forecasting based on business needs.</li>
</ul>
The above cited duties and responsibilities describe the general nature and level of work performed by people assigned to the job. They are not intended to be an exhaustive list of all the duties and responsibilities that an incumbent may be expected or asked to perform.
Skills &amp; Competencies Required:
<ul>
<li>Claims Expertise: Strong understanding of Vehicle Service Contracts (VSC), Ancillary products (e.g., tire &amp; wheel, key, appearance protection), and GAP claims.</li>
<li>Leadership: Proven ability to lead and develop high-performing teams, including people leaders; sets clear expectations and drives accountability.</li>
<li>Operational Excellence: Strong organizational skills with the ability to manage multiple priorities, workflows, and deadlines in a dynamic environment.</li>
<li>Analytical Thinking: Ability to use data and metrics to identify trends, solve problems, and support process improvements.</li>
<li>Communication: Exceptional written and verbal communication skills; able to convey complex information clearly to all levels of the organization.</li>
<li>Customer-Centric Mindset: Strong service orientation with a focus on delivering quality outcomes for both internal and external customers.</li>
<li>Cross-Functional Collaboration: Skilled at partnering with Product, IT, Underwriting, Compliance, and Finance to align on business goals.</li>
<li>Process Improvement: Experience identifying inefficiencies and implementing scalable solutions, including automation or system enhancements.</li>
<li>Vendor/TPA Oversight: Ability to manage third-party relationships and ensure performance aligns with contractual obligations and expectations.</li>
<li>Adaptability: Comfortable leading teams through change, including system migrations, business shifts, or organizational restructuring.</li>
<li>Technology Proficiency: Working knowledge of claims management systems, reporting tools (e.g., Excel, Power BI, Tableau), and workflow platforms.</li>
</ul>
Additional Information:
Full benefit package including medical, dental, life, vision, company paid short/long term disability, 401(k), tuition assistance and more.
#LI-Onsite

Senior Manager Auto Warranty Claims

<h3>Job Description</h3>
Job DescriptionFluidra is looking for a/an &nbsp;Warranty Warehouse &amp; Dispatch Manager to join our team in Phoenix, AZ.&nbsp;&nbsp;WHAT YOU WILL CONTRIBUTE&nbsp;&nbsp;The Warranty Warehouse &amp; Dispatch Manager is responsible for all facets of maintaining and operating our warranty parts warehouse in the local market as well as acts a warranty call dispatcher for the immediate area surrounding the warehouse location. Works in partnership with the local Territory Service Manager and Sales Manager to deliver a high level of customer service to our customers within the local market. Additionally, you will:&nbsp;&nbsp;
<ul>
<li>Daily operation &amp; organization of our warranty parts warehouse</li>
<li>Responsible for ordering and maintaining accurate inventory of products in the warranty parts warehouse.</li>
<li>Responsible for receiving all inbound deliveries</li>
<li>Dispatch of warranty service calls to local warranty centers for repair</li>
<li>Maintain accurate log of dispatched calls and proactively communicate to the parties involved daily to maintain a high level of customer service.</li>
<li>Communicate daily with local Service Manager &amp; sales reps to ensure customers are being addressed</li>
<li>Proactively alert Service Manager of any gaps in warranty coverage so that they can look for and fill those coverage gaps in the territory</li>
<li>Ship warranty parts as needed to other service and sales team members to help take care of urgent customer needs</li>
<li>Manage all claims and whole good orders within Fluidra Warranty Claims Processing System for the local market</li>
<li>Responsible for maintaining supplies needed to host training classes on the warehouse premises&nbsp;</li>
<li>Lead by example, exhibiting professional behaviors and strict adherence to all company policies&nbsp;</li>
<li>Identify slow moving or obsolete products so we can replace with more critical stock&nbsp;</li>
</ul>
WHAT WE SEEK
<ul>
<li>5+ years of related experience in the warehouse and/or dispatching field</li>
<li>Strong Leadership &amp; Communication skills</li>
<li>Proactive management mentality</li>
<li>Familiar with Warehouse Management Systems</li>
<li>Strong computer skills (Excel, Word, PowerPoint, Email) &nbsp;</li>
</ul>
EDUCATIONHigh school diploma or equivalent&nbsp;WHAT WE OFFER&nbsp;An exciting opportunity to dive in and begin your career with a company that offers a competitive total rewards package that includes:&nbsp;
<ul>
<li>3 weeks of paid vacation </li>
<li>11 paid Holidays</li>
<li>Full range of health benefits including medical, dental &amp; vision, short &amp; long-term disability</li>
<li>401(K) matching (100% of first 3% contributed, 50% of the next 2%)</li>
<li>Health and wellness programs / gym reimbursement</li>
<li>Educational assistance up to $7,000 per year</li>
<li>Company sponsored FUN events!</li>
<li>Generous product discounts&nbsp;</li>
</ul>
WHO WE AREFluidra is a publicly listed company focused on developing innovative products, services and IoT solutions for the residential, commercial and wellness pool markets, globally. The company operates in over 45 countries, has over 7,000 employees and owns a portfolio of some of the industry’s most recognized and trusted brands: Polaris®, Jandy®, CMP, S.R. Smith, and Zodiac®. We also sell products under the Cover‐Pools®, iAquaLink®, Grand Effects®, Dell® and Nature2® names. With these combined resources we’re able accelerate innovation in critical areas like energy-efficiency, robotics and the Internet of Things.&nbsp;Our focus is on creating the perfect pool and wellness experience responsibly. We take our mission to heart, and our employees embody these guiding principles in everything we do:&nbsp;passion for success,&nbsp;honesty &amp; trust, customer collaboration,&nbsp;teamwork&nbsp;and inclusion,&nbsp;learn and adapt,&nbsp;excellence and innovation.&nbsp;Don't meet every single requirement listed? At Fluidra, we thrive on building an inclusive workspace, so if you are excited about this role and your past experience doesn't align perfectly, we encourage you to apply anyways! You may be just the right candidate for this role or another role in the organization. Fluidra is proud to be an equal opportunity employer. Fluidra recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, sex, disability, age, veteran status, or any legally protected characteristic.Company DescriptionWe’re an industry‐leading global company with a legacy of innovation. Offering an extensive array of quality‐designed pool and spa equipment, our portfolio includes some of the most trusted brands in the business: Polaris®, Jandy®, and Zodiac®. We also sell products under the Cover‐Pools®, iAqualink®, Grand Effects® and Nature2® names. Our recent merger with Fluidra, has expanded our reach worldwide across both the residential and commercial pool and wellness markets. We now have over 5,500 employees, a presence in over 45 countries and the combined resources to accelerate innovation in critical areas like energy-efficiency, robotics and the Internet of Things. Our focus is on creating the perfect pool and wellness experience. We take our mission to heart, and Fluidra employees embody the passion for results, teamwork, and user focus that get us there. 
<h3>Company Description</h3>
We’re an industry‐leading global company with a legacy of innovation. Offering an extensive array of quality‐designed pool and spa equipment, our portfolio includes some of the most trusted brands in the business: Polaris®, Jandy®, and Zodiac®. We also sell products under the Cover‐Pools®, iAqualink®, Grand Effects® and Nature2® names.\r\n\r\nOur recent merger with Fluidra, has expanded our reach worldwide across both the residential and commercial pool and wellness markets. We now have over 5,500 employees, a presence in over 45 countries and the combined resources to accelerate innovation in critical areas like energy-efficiency, robotics and the Internet of Things.\r\n\r\nOur focus is on creating the perfect pool and wellness experience. We take our mission to heart, and Fluidra employees embody the passion for results, teamwork, and user focus that get us there.

Warranty Warehouse & Dispatch Manager

<h3>Job Description</h3>
Job DescriptionSalary: 
Join Our Team as a QC Manager/Warranty Technician in Panama City Beach!
Are you passionate about quality control and customer satisfaction? Do you thrive in a dynamic environment where your attention to detail, strong organizational skills, and dedication to excellence make a real impact? If so, Valor is looking for you!
Were seeking a professional, polished, and articulate individual to fill a dual role as QC Manager and Warranty Technician. This is a unique opportunity to combine your skills in quality assurance and customer service, playing a vital role in upholding Valors reputation for excellence.
About the Role As QC Manager, You Will:
<ul>
<li>Conduct thorough inspections of homes to ensure they meet Valors exceptional quality standards.</li>
<li>Collaborate with builders and subcontractors to address and resolve quality concerns.</li>
<li>Maintain detailed documentation of inspections and follow-up actions.</li>
</ul>
As Warranty Technician, You Will:
<ul>
<li>Serve as the primary point of contact for homeowners with warranty concerns.</li>
<li>Deescalate customer issues with professionalism and empathy, ensuring homeowner satisfaction.</li>
<li>Assess and address warranty issues promptly and effectively.</li>
<li>Coordinate with trade partners to schedule and complete repairs.</li>
<li>Handle drywall repairs, paint touchups, and other minor fixes with expertise.</li>
</ul>
What Were Looking For:
<ul>
<li>Proven experience in construction, quality control, or warranty services.</li>
<li>Strong communication and interpersonal skills to connect with homeowners, builders, and trade partners effectively.</li>
<li>A professional, well-kept appearance that reflects Valors standards.</li>
<li>The ability to deescalate customer concerns with tact and empathy.</li>
<li>Reliability and accountability, with access to dependable transportation.</li>
<li>Possession of your own tools and proficiency in drywall and paint touchups.</li>
<li>Strong organizational and problem-solving abilities to manage multiple priorities and deadlines.</li>
<li>Familiarity with construction processes and homebuilding standards is a plus.</li>
</ul>
Why Join Valor?
At Valor, we take pride in our commitment to excellencefor our employees, our homeowners, and our community. When you join our team, youll enjoy:
<ul>
<li>Competitive pay and benefits.</li>
<li>A supportive, collaborative work environment that values your contributions.</li>
<li>Opportunities for growth and advancement within the company.</li>
<li>The chance to be part of a company that prioritizes quality, teamwork, and customer satisfaction. </li>
</ul>
Base Salary: $55-$65K + bonuses
Total estimated compensation: $75K- 100K+

QC Manager/Warranty Technician

<h3>Job Description</h3>
Build your best future with the Johnson Controls team! &nbsp;
As a global leader in smart, healthy, and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places, and the planet.&nbsp; Join a winning team that enables you to build your best future! Our teams are uniquely positioned to support a multitude of industries across the globe. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with an experience, focused on supporting their physical, financial, and emotional wellbeing. Become a member of the Johnson Controls family and thrive in an empowering company culture where your voice and ideas will be heard – your next great opportunity is just a few clicks away!
What we offer
<ul>
<li>
Competitive salary
</li>
<li>
Paid vacation/holidays/sick time - 15 days of vacation, 10 paid holidays, and five sick days each year
</li>
<li>
Comprehensive benefits package including 401(K) with match as well as insurance coverage that starts on day one (medical, dental, and vision care)
</li>
<li>
Encouraging and collaborative team environment
</li>
<li>
Dedication to safety through our Zero Harm policy
</li>
</ul>
What you will do
Supporting the Johnson Controls Data Center Solutions/Silent-Aire Mission Critical Services business group, you will oversee the Service and Warranty, and Aftermarket teams to ensure exceptional customer service and operational efficiency. Your responsibilities will include managing field operations, optimizing fleet performance, handling client escalations, coordinating special projects, and ensuring seamless service delivery. Additionally, you will drive continuous improvement initiatives to enhance customer satisfaction.
How you will do it
<ul>
<li>
Manage claims processing for equipment and labor.
</li>
<li>
Track warranty and service performance metrics.
</li>
<li>
Maintain detailed documentation.
</li>
<li>
Oversee the day-to-day operations, ensuring adherence to service standards and protocols.
</li>
<li>
Develop and implement strategies to improve service delivery, enhance customer satisfaction, and drive operational efficiency.
</li>
<li>
Conduct regular performance reviews of direct reports, providing mentoring for development and career growth.
</li>
<li>
Monitor KPIs and implement corrective actions as needed.
</li>
<li>
Ensure compliance with safety regulations and promote a safety-first culture.
</li>
<li>
Manage customer relationships, acting as point-of-contact for service-related inquires and resolution of issues.
</li>
<li>
Prepare and present reports on performance and recommendations for improvements to senior management.
</li>
<li>
Collaborate with sales and operations to ensure high customer adoption of aftermarket programs.
</li>
<li>
Work with Fleet vendor to coordinate timely preventive maintenance, system health checks, and reporting.
</li>
<li>
Own the transition from In-Service Transition (IST) to warranty.
</li>
<li>
Ensure clients have clear guidance on service protocols, escalation paths, and ongoing support.
</li>
</ul>
What we look for
Required:
<ul>
<li>
Bachelor’s degree in project management and/or equivalent work experience
</li>
<li>
Minimum of 5 years of experience in warranty, client, commissioning, or aftermarket preferably in data centers
</li>
<li>
Proven track record of improving operations
</li>
<li>
Leadership skills with the ability to motivate and develop teams
</li>
<li>
Excellent communication and interpersonal skills, with a customer-centric approach
</li>
<li>
Proficiency in Microsoft Office
</li>
</ul>
Preferred:
<ul>
<li>
Experience with commissioning processes and operational handoff procedures
</li>
<li>
Project management certification (PMP) or similar credential or experience
</li>
<li>
Experience managing service &amp; warranty, or aftermarket, or upsell/sales
</li>
<li>
Familiarity with service management software
</li>
</ul>
Take some time to learn about us and apply today! &nbsp;Help us drive customer wins and be a part of a team that believes that through teamwork, leadership, and collaboration - anything is possible.
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