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Warren Wilson College seeks a Vice President for Finance &amp; Administration/CFO Click here to view position profile: <a href="https://summitsearchsolutions.com/wp-content/uploads/2023/03/WarrenWilson_VP_FinanceAdmin_CFO_Profile.pdf" target="_blank">https://summitsearchsolutions.com/wp-content/uploads/2023/03/WarrenWilson_VP_FinanceAdmin_CFO_Profile.pdf</a> Location: Asheville, North Carolina
The Position: The Vice President for Finance and Administration/CFO (VPFA) reports directly to the President and is a key member of the President's leadership team. The VPFA must understand and be supportive of the mission of the College and be comfortable working transparently in partnership with the President, other administrative leaders, staff and faculty, and the Board of Trustees in an environment that embraces shared governance and values collaboration. This VPFA is also responsible for the fiscal integrity and operational efficiency of the institution. The VPFA oversees the offices of accounting and finance, information technology, human resources, facilities, public safety, conferences and rentals, Swannanoa Gathering, and dining services.
An Opportunity for Visionary Leadership Like many liberal arts colleges and universities, Warren Wilson College is facing challenges arising from current social, political, financial, and demographic realities. Successful navigation through these challenges requires independent colleges to move beyond conventional models that rely heavily on student tuition to fund the crucial work of higher education. The VPFA will partner with the President and other key stakeholders to leverage Warren Wilson’s unique strengths, develop an innovative plan for growing the College’s resources, and facilitate the transformation necessary to preserve the College’s distinctive mission and secure its future for generations of students to come.
The College’s VPFA must, therefore, have a distinctive set of key attributes and skills. The VPFA will:
<ul>
<li>Share the commitment of President Fernández to the mission and social impact of Warren Wilson College and will be his thought partner in developing a new strategic plan and executing a path to financial sustainability for the College.</li>
<li>Be a quick study and a strong communicator, able to comprehend, in their totality, the institution’s finances and to communicate effectively about them to the Board and shared governance groups, creating understanding and support for the College’s financial strategy and needed decisions.</li>
<li>Be able to build and present budget models that reflect possible choices and projected results, basing models on variables like enrollment, tuition revenue, tuition discount, net tuition, student retention, auxiliary income, philanthropic giving, facilities costs, employee costs, and program costs.</li>
<li>Possess acumen to assist the President by developing financial pro formas to support evaluation of current programs, proposed new programs, and potential revenue-generating initiatives and partnerships with for-profit entities.</li>
</ul>
Responsibilities: Strategy and Financial Leadership:
<ul>
<li>Serve as a member of the President’s Cabinet and advise the President and other key members of the leadership team on financial planning, budgeting, cash flow, investment priorities, and policy matters.</li>
<li>In collaboration with the President and administration develop new revenue sources to support the mission of the College.</li>
<li>Serve as the main financial liaison to the Board of Trustees and the Administration and Finance, Investment, Audit, and Building and Grounds Committees. Effectively communicate and present critical financial matters to the Board and its committees.</li>
<li>Gain the trust of administration, staff, and faculty by effectively communicating with the campus about financial issues.</li>
<li>Develop and execute a long-range financial plan for the institution that works to maintain the fiscal health of the College while simultaneously allowing for strategic growth.</li>
</ul>
Operations:
<ul>
<li>Partner with the President of the College and the Vice President of Enrollment and Marketing in developing strategies that work to increase undergraduate net tuition revenue.</li>
<li>Review the operations of the College to ensure that they are efficient and effective and determine if there are areas that can be reengineered in ways that will allow for greater economies of operation.</li>
<li>Direct and manage the assets of the College and develop and maintain systems of internal controls to safeguard financial assets of the College.</li>
<li>Guide annual budgeting process and produce financial, expense and budgeting reports.</li>
<li>Arrange for the preparation of the audited financial reports by external auditors.</li>
<li>Oversee the management of Information Technology, including critical infrastructure, cybersecurity, enterprise data and intelligence, computing hardware and software, and instructional technology.</li>
<li>Oversee the management of facilities including new construction, renovation, and non-routine maintenance.</li>
<li>Maintain oversight of Risk Management and Property Insurance and collaborate with Human Resources on the financial oversight of other insurance (including health, life, dental).</li>
</ul>
Fundraising and Endowment:
<ul>
<li>Oversee endowment investments as prescribed by the Investment Committee of the Board and advise the President and key stakeholders, including administration, on strategic use of endowment funds.</li>
<li>Partner with the Vice President of Advancement to ensure effective stewardship of gifts to the College.</li>
<li>Represent the College externally as needed, especially in banking and lease negotiations. Manage bond indebtedness and banking and auditing relationships.</li>
</ul>
Staff Supervision and Development:
<ul>
<li>Promote a culture of high performance and develop staff using a supportive, collaborative and data-driven approach.</li>
<li>Ensure all staff are customer-focused in their dealings with students, faculty, staff and others.</li>
<li>Oversee, direct, and supervise offices of accounting and finance, information technology, human resources, facilities, public safety, conferences and rentals, Swannanoa gathering, dining services and the bookstore.</li>
<li>Actively participate in the selection, hiring, training, and evaluation of direct reports, facilitate and direct the process of goal setting for direct reports, and conduct regular meetings with them to monitor workflow and offer feedback and guidance.</li>
</ul>
Qualifications: Minimum Qualifications:
<ul>
<li>Bachelor's degree in Business, Finance, or Accounting.</li>
<li>Flexible, courageous, and honest leader who can positively and productively lead strategic and tactical finance and administration initiatives.</li>
<li>Strong commitment to diversity, equity and inclusion and the ability to work effectively with a diverse staff.</li>
<li>Exceptional communication skills. Significant experience with strategic financial planning, budget modeling, and support for partnership development.</li>
<li>Demonstrated financial and administrative leader with superior analytical and management skills, able to develop sophisticated financial models and comfortable with innovative approaches to funding the College and its programs.</li>
</ul>
Preferred Qualifications:
<ul>
<li>Master's degree in Business, Finance, or Accounting.</li>
<li>Certified Public Accountant (CPA).</li>
<li>10 years of experience in a leadership role, preferably with both external audit and in-house financial management experience.</li>
</ul>
About the Institution: Warren Wilson College is a vibrant, independent college with an innovative curriculum that purposefully integrates the liberal arts and experiential learning with community engagement and work experiences to prepare students for not only professional success, but also a life of meaning. Located on a 1,135-acre campus in the Blue Ridge Mountains near Asheville, North Carolina, the College enrolls approximately 600 undergraduates and 100 graduates in a learning community committed to sustainable practices, cross-cultural understanding, and the common good.
Warren Wilson College is one of the Fiske Guide’s Top 20 “Best Buy” colleges for 2023. The College’s most popular programs are Art, Biology, Creative Writing, Conservation Biology, Environmental Studies, Global Studies, and Pre-Vet. With nearly 100 on-campus work crews and over 250 community service partners, Warren Wilson College provides an educational program that promotes curiosity and empathy and prepares graduates with skills to engage in groundbreaking scholarship, pursue meaningful careers with professional integrity, and lead purposeful lives dedicated to fostering a just, equitable and sustainable world.
Warren Wilson College is accredited by the Southern Association of Colleges and Schools Commission on Colleges to award Bachelor of Arts, Bachelor of Science, Master of Arts, and Master of Fine Arts degrees. Students are supported in and out of the classroom with their learning through a dedicated and talented faculty: 52 full-time, 15 part-time, and 47 adjuncts.
Visit <a href="https://www.warren-wilson.edu" target="_blank">https://www.warren-wilson.edu</a>.
Students choose from 21 majors, 33 concentrations, 33 minors, and four pre-professional advising areas for their academic pursuits. The College also offers a nationally renowned <a href="https://warren-wilson.edu/programs/mfa-in-creative-writing/" target="_blank">MFA Program for Writers</a>. Students are supported in and out of the classroom with their learning through a dedicated and talented faculty: 52 full-time, 15 part-time, and 47 adjunct.
Warren Wilson College is one of <a href="https://www.workcolleges.org/" target="_blank">nine work colleges in the country</a>, where all residential students are required to work on campus, and in exchange they receive money towards their tuition. Warren Wilson receives an annual grant of $2 million from the U.S. Department of Education that helps support the meaningful work experiences in which students engage.
In addition to the 1,100-acre campus classroom, laboratory, and library of natural resources which include managed forests, and native wilderness, students learn on a working farm, running a mixed crop and livestock operation with a commitment to sustainable practices which in turn provides public educational opportunities for the wider community.
Every student at Warren Wilson is also required to do community engagement, where they volunteer in the community. Focused on addressing social and environmental justice issues, Warren Wilson students are supported by the Center for Community Engagement and annually, complete over 50,000 hours with local, national, and global communities.
Leadership &amp; Governance Dr. Damián J. Fernández is the 10th president of Warren Wilson College, assuming leadership on June 1, 2023.
A Cuban immigrant and first-generation college student who grew up in Puerto Rico, Fernández comes to Warren Wilson with more than 30 years of experience in teaching and leadership positions at both private and public institutions.
Chair of the Board Lach Zemp said, “Dr. <a>Fernández</a> brings a wealth and depth of experience in higher education that is in perfect alignment with the values instilled in our students from Warren Wilson’s long legacy of excellent academics, service to community and the importance of work.”
Fernández’s aspirations for Warren Wilson College include advancing innovative programs that deepen project- and problem-based learning, growing and diversifying enrollment, addressing facilities and other institutional needs, and rethinking the traditional business model of liberal arts colleges.
“Warren Wilson’s foundational commitment to access and its pedagogy of mind, heart, and hand—learning, service, and work—are as compelling now as in 1894,” Fernández said. “Together we will push the boundaries of experiential learning for the 21st century. Warren Wilson will be a leader in the renewal of the American liberal arts college by focusing on excellence, inclusion, innovation, and impact.”
“Ours is a pivotal moment in the history of the College and our nation,” Fernández said. “Together we will ensure Warren Wilson’s future as a place that contributes to individual and community transformation for the greater good. What an honor and responsibility to be steward of that mission. I thank the Board and the community for this extraordinary opportunity.”
Fernández received his bachelor’s from the Woodrow Wilson School of Public and International Affairs at Princeton University, master’s in Latin American Studies from the University of Florida, and Ph.D. in International Relations from the University of Miami.
<a href="https://www.warren-wilson.edu/2023/02/17/warren-wilson-college-names-dr-damian-j-fernandez-as-new-president/" target="_blank">Click here</a> to learn more.
Fernández joins the governance structure of Warren Wilson College which consists of the <a href="https://www.warren-wilson.edu/about/leadership/board-of-trustees/" target="_blank">Board of Trustees</a>, the President, a group of 14 faculty and staff representatives, and the Student Government Association, in addition to committees and working groups created as needed.
To Apply: Confidential review of applications will begin immediately and continue until the position is filled. Interested candidates should submit a curriculum vitae/resume and a letter of interest.
To apply online, go to: <a href="https://theapplicantmanager.com/jobs?pos=su373" target="_blank">https://theapplicantmanager.com/jobs?pos=su373</a>
For more information or to offer recommendations: Andrea Martinez Senior Consultant <a href="https://summitsearchsolutions.com/" target="_blank">Summit Search Solutions, Inc.</a> 919-357-8766 <a href="mailto:amartinez@summitsearchsolutions.com" target="_blank">amartinez@summitsearchsolutions.com</a>
Warren Wilson College is an Equal Opportunity Employer committed to developing a campus community that reflects the full diversity of the human experience and, as such, welcomes all applicants.
Warren Wilson College does not discriminate on the basis of race, color, creed, religion, national or ethnic origin, gender or gender identity, age, marital status, disability, or sexual orientation, in the administration of its educational policies, recruitment or admission of students, scholarship, grant or loan programs, athletic or other College administered programs, employment procedures, training programs, promotion policies or other related personnel practices.

Vice President for Finance & Administration/CFO

<h3>Job Description</h3>
Job Description
We are growing and looking for a Contact Center Regional Managers. Do you have experience with:
<ul>
<li>Management in a Contact Center/Virtual Branch</li>
<li>Leadership and coaching manager</li>
<li>Hiring and employee development</li>
</ul>
If so, we invite you to consider a career at American 1 Credit Union. Below are more details before you decide to apply:
<ul>
<li>Position: Regional Manager </li>
<li>Salary: $96,072</li>
<li>Benefits start on day one: Health, Dental, Vision, Responsible Time Off</li>
<li>All offers of employment are contingent upon background screens</li>
</ul>
The Contact Center Regional Manager is responsible for taking the lead in creating the best member experiences through all of credit union’s contact center departments by providing leadership, direction, coaching and accountability to the Department Managers who oversee day to day operations in their departments. The leadership influence includes hiring, employee development, lending, product sales coaching, project support and member growth. The Contact Center Regional Manager is dedicated to working with the Branch Operations Leadership team to create and sustain a culture that is filled with people who are Focused, Engaged, Trustworthy, Humbly Confident and driven to Achieve. The Contact Center Regional Manager works collaboratively with the entire Branch Operations Leadership team and support departments to assure that our team is optimally engaged and fulfilled in their work and, as a result, the member experience is superior, and goals are achieved.
 Essential Job Functions
<ul>
<li>Lead, Manage and Accountability: Committed to leading and managing in a way that creates an environment in which accountable employees thrive and non-accountable people choose to leave. Lead Department Managers in performance, coaching, and development of themselves and their employees. This includes hiring, training, developing, and performance management. Effectively uses people analyzer to find right people, right seats.</li>
<li>Branch Operations Leadership Team Collaboration: Collaborate with the Branch Operations Leadership team in all discussions relevant to the American 1 culture, branch operation processes and overall member experience. Participates supporting team and executing the credit union’s short- and long-term goals and objectives and communicates such goals and objectives to department managers.</li>
<li>Focus on Purpose/Mission: Focused on credit union purpose and mission statement of creating financial wellness in our community through everyday banking.</li>
<li>Accountability Measurement and Coaching: Ensures region’s department goals and performance are aligned with organizational scorecard and business plan. Monitor, manage, and report on branch operation goals for membership, scorecard metrics and reports to VP of Branch Operations.</li>
<li>Employee Recruitment and Retention: Works with department managers to ensure that their teams are staffed with team members that are engaged, embrace and demonstrate our core values, fulfilled in their work, properly trained and receiving regular feedback on performance. </li>
<li>Diversity, Equity, and Inclusion: Committed to building and supporting a culture that is inclusive for all. </li>
<li>Leadership Growth Support: Supports managers in assessment, reporting, coaching, training, and improvement plan recommendations for the team members as needed. </li>
<li>Team Visibility and Support: Supports managers by checking in and building employee relationships. Resolves escalated concerns of credit union members and/or employees with a goal of retaining membership and employees. Serves as a back-up for department managers in their absence.</li>
<li>Core Process, Policy and Procedure Review and Recommendations: Responsible for following and coaching to all branch operations core processes, policies, and procedures. Makes recommendations to VP of Branch Operations when appropriate. Assures team is following all processes, policies, and procedures, including policies and procedures for customer identification and all BSA requirements</li>
<li>Community Advocate: Serves as a representative of the credit union within the institution, actively visible at credit union events, and supporting creating relationships within the region.</li>
</ul>
Competencies Required
<ul>
<li>People Focused and Strong Communication: Empathetically seek understanding of what members and employees require and expect and use available resources, policies, and opportunities in their best interest without compromising institutional core values and core focus.</li>
<li>Achiever, Initiative and Goal Driven: The employee drives for results and success, is committed to their job, sets high standards of performance, pursues aggressive goals, and works hard to achieve them, displays a high level of effort and commitment to work, and takes ownership. Apply new ways of thinking; create new ideas. Plans work and carries out tasks without detailed instructions; makes constructive suggestions; prepares for problems or opportunities in advance; undertakes additional responsibilities; responds to situations as they arise with minimal supervision; creates novel solutions to problems.</li>
<li>Focused, Decision Making and Problem Solving : Has a strong sense of urgency about proactively solving problems and getting work done; gain support by collaborating effectively for ideas, proposals, projects and solutions, take initiative; make and/or facilitate decisions considering impact on others and/or the credit union; reach sound decisions and exercises good judgment based on balanced consideration of facts, priorities, and alternatives; make decisions in agreed upon time frame; take initiative to identify and resolve problems; demonstrate ability to examine existing problems/issues in new ways.</li>
<li>Leadership, Management and Accountability: Demonstrate institutional responsibility, administrative skill, as well as a commitment to and a vision for public service; ability to achieve positive outcomes by encouraging, supporting, coaching, developing and mentoring others. Committed to leading the company by strategically thinking about the business and managing effectively by working in the business.</li>
<li>Engaged, Collaborative and Strategic Thinking: The capacity to create an achievable vision for the future by engaging and collaborating with executive team and all employees, to foresee longer-term developments, to envision options (and their probable consequences), to select sound courses of action, to rise above the day-to-day detail, to challenge the status quo.</li>
<li>Trustworthy, Reliability and Confidentiality: Personally responsible; completes work in a timely, consistent manner; works hours necessary to complete assigned work; is regularly present and punctual; arrives prepared for work; is committed to doing the best job possible; keeps commitments. Able to keep all information obtained confidential including member, employee, and credit union information. Ensures core process, policies and procedures are followed.</li>
</ul>
Key Accountability Items: 
<ul>
<li>Lead, Manage and Accountability</li>
<li>Region Hiring, Training, Developing, and Performance Management</li>
<li>Communicate and align all on credit union objectives, strategies, and projects to impact member experience</li>
<li>Confirm compliance of credit union policies, process, sales, and service metrics</li>
<li>Monitor, manage and report region scorecard performance to provide growth in performance of all institution products and services</li>
</ul>
Requirements:
<ul>
<li>Bachelor’s degree preferred </li>
<li>Minimum 3 years at a management level and demonstrated strong leadership and communication skills</li>
</ul>
The Ideal Candidate:
<ul>
<li>Excellent verbal and written communication skills</li>
<li>Working knowledge of PC applications such as Microsoft Office</li>
<li>Ability to work independently or as a collaborative member of a team</li>
<li>Ability to direct other team members and coach others </li>
<li>Knowledge of credit union products, services, policies, core processes and procedures</li>
<li>Ability to provide supervisory leadership of professional- and intermediate-level staff</li>
<li>Demonstrated member-focused strategy skills</li>
<li>Demonstrated skill in gathering, reporting, and summarizing trends in data</li>
<li>Ability to express oneself clearly and articulately both orally and in writing</li>
<li>Ability to make decisions and take initiative in problem resolution</li>
<li>Ability to exercise tact and responsibility with handling confidential information</li>
</ul>
NOTE: The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

Contact Center Regional Manager

<h3>Job Description</h3>
Job DescriptionCaptivateIQ is transforming the way companies plan, manage, and optimize sales performance. We started by revolutionizing incentive compensation management, and now we're expanding our platform to solve broader sales planning challenges. Recognized by industry analysts like Forrester and G2 and backed by top-tier investors, including Sequoia, ICONIQ, Accel, and Sapphire Ventures,&nbsp; we empower high-growth companies like Netflix, Figma, and Stripe with the flexibility and insights needed to drive revenue performance. Join a talented, fast-growing team committed to solving some of the most complex and impactful problems in sales performance management. About the RoleCaptivateIQ is seeking a Vice President of Customer Success to lead the next era of how our customers achieve value - across products, personas, and segments. This executive will own renewals, expansion, long-term retention, and value realization across Enterprise, Mid-Market, SMB, and Digital CS motions, guiding customers through a measurable Customer Value Journey that connects adoption to ROI and business impact. This leader will transform our Customer Success organization from an admin-centric model into a multi-stakeholder, multi-product value engine that strengthens adoption depth, broadens executive alignment, and drives durable expansion. The VP will architect the systems, leadership structure, and coaching culture required to scale CS to industry-leading performance, while ensuring our team operates with clarity, accountability, and commercial rigor. This is a role for a builder and coach - someone who has led Customer Success organizations through scale, complexity, and platform expansion, and who is energized by turning customer insight and product understanding into a clear path to 110%+ NDR. Job LocationThe candidate selected for this opportunity must reside near one of the following locations: Hybrid (in-office 3 days per week)- Austin, TX- Menlo Park, CARetention, Renewals &amp; Customer Value Responsibilities
<ul>
<li>Own GRR, NDR, renewal forecast accuracy, and commercial discipline across all customer segments.</li>
<li>Build and execute the roadmap to achieve 110%+ NDR over 24 months through churn reduction, value-led renewals, and repeatable expansion motions.</li>
<li>Evolve the Customer Value Journey to ensure CSMs consistently guide customers from adoption to ROI realization to modernization.</li>
<li>Ensure success plans, QBRs, and executive reviews are anchored in ROI storytelling, multi-persona alignment, and cross-product value creation.</li>
<li>Personally lead renewal-critical conversations for strategic accounts and coach leaders through deal strategy, negotiation, and root-cause diagnosis.</li>
</ul>
Team Leadership &amp; Coaching Responsibilities
<ul>
<li>Build and elevate a world-class CS leadership bench spanning Enterprise, Mid-Market, SMB, and Digital motions.</li>
<li>Create a coaching culture grounded in core competencies: strategic value orientation, stakeholder influence, product fluency, early risk detection, cross-functional orchestration, executive presence, and ownership mindset</li>
<li>Redefine the CSM profile from reactive account management to consultative business leadership, equipping every team member to guide customers through adoption, ROI, and modernization phases.</li>
<li>Establish clear expectations, performance standards, and growth paths that raise organizational maturity and leadership accountability.</li>
</ul>
Operational Excellence &amp; Predictable Execution Responsibilities
<ul>
<li>Redesign the CS operating model for scale and consistency, defining clear cadences, governance, and cross-functional workflows.</li>
<li>Partner with CS Operations to evolve health scoring, risk frameworks, and lifecycle analytics into predictive systems that identify issues before escalation.</li>
<li>Build dashboards and forecasting mechanisms that provide real-time visibility into adoption, health, and renewal pipelines.</li>
<li>Institutionalize disciplined hygiene around success planning, documentation, and risk management to drive repeatable execution across segments.</li>
</ul>
Product Fluency &amp; Strategic Influence Responsibilities
<ul>
<li>Develop deep expertise in CaptivateIQ’s expanding multi-product platform, understanding how modules deliver value across Finance, Accounting, RevOps, Sales, and IT.</li>
<li>Translate customer insights into structured feedback loops that shape roadmap prioritization.</li>
<li>Partner with Product and Engineering to ensure new features directly advance customer outcomes tied to accuracy, efficiency, and visibility.</li>
<li>Serve as the internal voice connecting product evolution to customer value creation, ensuring every roadmap decision aligns with measurable outcomes.</li>
</ul>
Customer Listening &amp; Experience Improvement Responsibilities
<ul>
<li>Maintain proactive executive engagement beyond escalations to understand workflows, friction points, and unmet needs.</li>
<li>Use customer insights to drive programmatic improvements in segmentation, enablement, onboarding, and value realization frameworks.</li>
<li>Ensure the customer voice is captured systematically and used as a strategic input into business planning and product strategy.</li>
</ul>
Requirements
<ul>
<li>12+ years in post-sales or Customer Success leadership, including 5+ years leading multi-segment organizations in enterprise SaaS.</li>
<li>Direct ownership of renewals and expansion quotas with a track record of improving NDR, reducing churn, and driving commercial accountability.</li>
<li>Experience designing and scaling CS operating models, including digital/tech-touch, enterprise high-touch, and pooled MM/SMB motions.</li>
<li>Deep experience leading CS through multi-product expansion and building outcome-based customer engagement frameworks.</li>
<li>Strong operational acumen in forecasting, metrics, systems design, and risk management.</li>
<li>Executive presence with the ability to coach teams and influence C-suite customers through structured, value-centric storytelling.</li>
<li>Demonstrated success partnering across Product, Sales, and Services to deliver integrated customer outcomes.</li>
<li>Track record of building high-performing, empowered teams through clarity, accountability, and empathy.</li>
</ul>
Benefits
<ul>
<li>(US-ONLY) 100% of medical, dental, and vision covered including 75% for dependents</li>
<li>Flexible vacation days and quarterly mental health days so you can recharge</li>
<li>Enjoy a one-time expense on your 1-year work anniversary (to use for travel, home furnishings, fancy meal)</li>
<li>Annual stipends for professional development and caretaking&nbsp;</li>
<li>(US-ONLY) 401k plan to participate in and save towards the future</li>
<li>Newest Apple products to help you do your best work</li>
<li>Employee Resource Groups (ERGs) to support and celebrate the shared identities and life experiences of communities within CaptivateIQ. ERGs directly support our company-wide DEI goals as a space for developing and retaining diverse talent</li>
</ul>
Notice for Prospective Candidates
<ul>
<li>Only emails from @captivateiq.com should be trusted.</li>
</ul>
We are aware of active recruitment scams using the CaptivateIQ name, in which individuals pose as our recruiters and post fake remote job openings and make fake job offers on the Internet. Please note, we will never do the following:
<ul>
<li>Attempt to correspond with a candidate using a free web-based account, such as an email address that ends in @gmail.com, @yahoo.com, @hotmail.com, etc. </li>
<li>Make an offer of employment without conducting multiple rounds of interviews face-to-face using secure video-conferencing technology.</li>
<li>Ask candidates to cash checks to buy equipment on behalf of CaptivateIQ.</li>
<li>Ask candidates to make a payment in order to be considered for a position.</li>
<li>Make early requests for candidates' personal information such as date of birth, passport details, credit card numbers, bank details and social security number, etc.</li>
<li>Please note that we’ll only ask for more sensitive personal information in connection with background checks after an offer is made.</li>
</ul>
The OTE range in USD represents the minimum and maximum for this position across North America. The OTE offered for this position will depend on numerous factors, including individual proficiency, anticipated performance, and the location of the selected candidate. Our OTE is just one component of CaptivateIQ's competitive total rewards package.CaptivateIQ participates in E-Verify, web-based system that allows enrolled employers to confirm the eligibility of their employees to work in the United States
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Vice President of Customer Success

<h3>Job Description</h3>
Job Description
Position Title:&nbsp;VICE PRESIDENT OF OPERATIONS&nbsp;
Pay Grade:&nbsp;18&nbsp;
Salary:&nbsp;$185000 - $210000 / year
As the leader in business and industry dining, Eurest is the company to join if you want a rewarding career packed with limitless opportunities. We feed the employees of the nation's largest and most-prestigious companies -- in every state and across all industries. As a member of Eurest's leadership and professional support team, you will help our 16,000 chefs, and in-unit associates excel as they deliver world-class meals in corporate cafes and executive dining rooms with on-site catering through vending innovations and more.
Our company is innovative, high performing and fast growing. Our teammates are enthusiastic, committed to quality and thrive on consistently delivering unparalleled results. And did we mention we work with exciting companies and at interesting locations?&nbsp;Come grow your career with Eurest.
This position is eligible for an Employee Referral Bonus! If you know someone that is qualified for this role, please use the ‘job search’ in PeopleHub to refer your referral and email them a link to apply. Your referral will be able to apply by clicking the link in the email. You can check the status through your profile, accessible via Careers in PeopleHub, by clicking on ‘referral tracking.’ For Employee Referral guidelines, FAQs and the Compass Employee Referral Policy, email&nbsp;<a href="mailto:MyReferral@compass-usa.com" target="_blank">MyReferral@compass-usa.com</a>.&nbsp;
Job Summary
We are seeking a dynamic, experienced VP of Operations to lead this dynamic global corporate account. This role demands an experienced, entrepreneurial leader with significant experience in exceeding client expectations within the Food Service/Hospitality industry. The VPO is responsible for establishing and directing standards for food, beverage, and conference services; they work effectively both interdepartmentally and with other Compass Group sectors.
This individual will have excellent client relations experience and must possess an outstanding track record of leading high performing teams. Our VP of Operations works closely with the RVP, site leaders, and senior client partners to determine &amp; implement strategy, priorities, and direction for operations across all account locations. The ideal candidate is comfortable with change, taking measured risk, influencing decision-making, as well as operational execution and managing multiple P&amp;L'S.&nbsp;
This position is based onsite at the New York City office and requires up to 25% travel to Boston, MA; Washington, D.C.; and Lake Mary, FL.
Key Responsibilities
<ul>
<li>Meets commitment to results for all areas of responsibilities including but not limited to: Client Retention and Satisfaction, Financial Performance and Requirements, Regulatory Compliance, Purchasing Requirements, Culinary Programs and Standards, Human Resources Management, Retail and Marketing Programs.</li>
<li>Directs business to achieve high performance as measured by the company KPI's, comfortable participating in strategic planning meetings to continue to design and develop the program.</li>
<li>Ensures proper management of resources, sales, finance, human resources, and customer service with full P&amp;L accountability.</li>
<li>Successfully builds relationships at all levels of the client organization.</li>
<li>Identifies client's needs and makes recommendations accordingly.</li>
<li>Communicates account progress and new Company programs to client.</li>
<li>Conducts and/or monitors customer, client and associate satisfaction surveys.</li>
<li>Delivers the corporate communications and priorities to both the account team members and clients.</li>
<li>Communicates effectively interdepartmentally and with sector partnership leaders.</li>
<li>Develops and monitors realistic and accurate budget and forecasts.</li>
<li>Ensures the account is meeting financial performance and client forecasts.</li>
<li>Ensures that Operations Team members are performing their responsibilities effectively.</li>
</ul>
Preferred Qualifications
<ul>
<li>Bachelor's degree is preferred, or equivalent professional experience.</li>
<li>10-15 years upscale food service experience, including 10 years at the management level and five to seven years' experience of multi-unit management.</li>
<li>Experience in personnel management including hiring, supervision, evaluation and succession planning.</li>
<li>Able to pivot and manage multiple priorities, with an eye always on big picture and strategic goals.</li>
<li>Makes business decisions based on financial reports and relevant business intelligence.</li>
<li>Must be knowledgeable on HACCP controls along with proper storage and use of food.</li>
<li>Strong business acumen - ability to navigate and optimally utilize external and proprietary software.</li>
<li>ServSafe or Department of Health certification a plus.</li>
<li>Must be able to read and interpret business records and statistical reports.</li>
</ul>
Apply to Eurest today!
Eurest is a member of Compass Group USA
Click here to Learn More about the Compass Story
Compass Group is an equal opportunity employer.&nbsp; At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. 
We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.&nbsp;
Eurest maintains a drug-free workplace.
Applications are accepted on an ongoing basis.
Associates at Eurest are offered many fantastic benefits.
<ul>
<li>Medical</li>
<li>Dental</li>
<li>Vision</li>
<li>Life Insurance/ AD</li>
<li>Disability Insurance</li>
<li>Retirement Plan</li>
<li>Paid Time Off</li>
<li>Holiday Time Off (varies by site/state)</li>
<li>Associate Shopping Program</li>
<li>Health and Wellness Programs</li>
<li>Discount Marketplace</li>
<li>Identity Theft Protection</li>
<li>Pet Insurance</li>
<li>Commuter Benefits</li>
<li>Employee Assistance Program</li>
<li>Flexible Spending Accounts (FSAs)</li>
<li>Paid Parental Leave</li>
<li>Personal Leave</li>
</ul>
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws.&nbsp;For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.
<a href="https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_Eurest.pdf&amp;nbsp" target="_blank">https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTranspa…</a>;

VICE PRESIDENT OF OPERATIONS

<h3>Job Description</h3>
Job DescriptionAbout this role The Branch Manager is responsible for building and executing business plans designed to bring in new clients, build on existing relationships and grow the bottom line. Financially accountable for market sales plans, recruitment strategies, branch budget, Profit &amp; Loss (P&amp;L) management, and cost control. This role involves recruiting, training, managing, and developing top talent in their branch team and delivering top-notch customer service to candidates and clients. What you'll be doing Growing &amp; Retaining Accounts: 
<ul>
<li>Establishes a plan to grow and retain existing accounts and newly developed clients and win back lost/lapsed accounts.</li>
<li>Ensures all agreed-upon client requirements (both operational and contractual) are completed and in line with agreed SLA targets.</li>
<li>Maintains high levels of customer satisfaction through regular communication and business reviews with the client and program teams, effectively working relationships with key client contacts (e.g., HR, Operations).</li>
<li>Serves as an escalation point for Client, Procurement, Operations, and HR Managers to discuss issues or requests involving the client program and associates</li>
<li>Surveys clients regarding their perception of service and identifies opportunities for further growth of existing accounts.</li>
<li>Works closely with sales/upper management to clearly understand the client's business, staffing needs, culture, and program expectations.</li>
<li>Responsible for retention of clients while maximizing fill rate, time to fill, and ensuring high NPS scores.</li>
<li>Prepares and presents a monthly/quarterly business review to the vertical Director and/or VP.</li>
<li>Develops and maintains knowledge of economic trends in target industries and changes affecting local businesses.</li>
<li>Sets and monitors pay and bill rates based on skill categories.</li>
<li>Seeks and acts upon candidate and associate feedback to ensure continuous improvement.</li>
<li>On-boards new customers, including terms and conditions, risk and credit assessment, pay and bill rate negotiation and calculation, temp to perm conversion schedule, and direct hire fees.</li>
<li>Ensures proper credit references are obtained and client credit limits are established according to guidelines.</li>
</ul>
 Management: 
<ul>
<li>Manages day-to-day colleague performance (sourcing, submittals, interviews, etc.), including coaching and development, to ensure all service levels and performance metrics are met. Coaches, trains, and mentors Recruiters.</li>
<li>Proactively reviews and monitors processes/procedures and implements improvements to reduce the service cost through enhanced processes, policies, and procedures - while meeting established KPIs and SLAs.</li>
<li>Manages branch P&amp;L and exercises cost control decisions.</li>
<li>Develops and implements branch revenue and expense forecasts. Establishes a budget and assists with developing short and long-range growth plans for the branch(s).</li>
<li>Monitors the branch's workers' compensation and unemployment claims to minimize the Branch's exposure and resulting expenses.</li>
<li>Ensures all federal, state, and local notices and licenses are current and posted.</li>
<li>Performs collection of all outstanding accounts receivable.</li>
<li>Facilitates monthly one-on-one meetings with all direct reports to review established KPI metrics, overall performance, and career goals, as well as facilitate regular communication with the vertical teams regarding client fulfillment requests/priorities, attrition trends, and other pertinent metrics.</li>
<li>Conducts branch audits (I.e., job order accuracy, lost and canceled job orders, credit check compliance).</li>
<li>Creating a positive work environment measured by Peakon scores.</li>
<li>Maintains T&amp;C renewal timelines in PROPER system of record and CSSE management.</li>
<li>Creates branch recruitment strategies by developing a digital presence and local relationships with recruiting resources (colleges, Work Source centers, trade schools, and grassroots).</li>
<li>Jumps into recruiting activities as needed.</li>
</ul>
Job Requirements A high school diploma or equivalent and 5+ years of relevant work experience. Two year's direct sales experience with a proven track record measured by increased responsibilities. Sales experience within a personnel service organization is preferred. One year of supervisory / management experience with a sales or service-oriented staff. 
<ul>
<li>Ability to communicate effectively and clearly in writing and orally in one-on-one and group discussions and presentations.</li>
<li>Ability to interact and communicate with all levels of staff and management.</li>
<li>Ability to establish and maintain effective working relationships.</li>
<li>Ability to set own priorities, schedule day's events, make cold calls, prepare and give formal presentations.</li>
<li>Working knowledge of labor and employment laws.</li>
<li>Ability to manage multiple tasks, meet deadlines and handle numerous problems simultaneously.</li>
<li>Planning and organizing.</li>
<li>People Management.</li>
<li>Development of business opportunities.</li>
<li>Proficient with Microsoft Office products, including Word, Excel, PowerPoint, and Outlook.</li>
</ul>
Why choose us? It's an exciting time to be part of our team. We're proud to be a global thought-leader and care about doing the best job we can to ensure better futures for everyone. We do this by building our Future@Work strategy as a united team of 30,000+ colleagues with a collective spirit working in over 60 countries globally. You'll have the opportunity to grow across a variety of interesting jobs and careers over our extensive portfolio of global brands. We empower our colleagues to work in the smartest, most efficient ways to achieve total balance between the demands of their jobs and their lives. That's why we give you the autonomy and support you need to work in the way that makes you most productive, agile, confident, and insightful. Putting people first, pioneering with a collective spirit and always advancing with a growth mindset -that's what we stand for at the Adecco Group. Here, we are all individuals with a unique perspective on the world we live in. That's what makes us stronger. Whoever you are and whatever your background, you can be yourself. So, we aim to build on the attributes that make you, you. We offer a range of world-class resources for upskilling and development, satisfying your curiosity while the sharing skills, knowledge, and expertise to grow together. Make an impact where it matters most. A journey to bring out the best in you We believe that having an understanding of the hiring process helps you to prepare, feel, and be, at your best. As a global, multi brand organization with multiple different roles, our application process can vary. On our career site , you will find some of the key steps you can expect to guide you along the way. As one of the world's largest employers we believe in talent, not labels, and focus on the diverse and unique skills our people bring. We have zero tolerance for any unlawful discrimination or harassment, against any employee, associate, or candidate, at any stage of that person's journey with us. We seek to foster a culture of belonging and purpose, an environment where everyone can thrive and feel engaged, and where difference is respected and valued. Our commitment to equity, equal opportunity, inclusion, and diversity is part of our broader commitment to respecting fundamental human rights across our value chain. The Adecco Group is proud to be an Equal Opportunity Employer/ Veterans/Disabled. Benefit offerings for full-time employment include medical, dental, vision, term life and AD&amp;D insurance, short-term and long-term disability, additional voluntary benefits, commuter benefits, wellness plans, and a 401k plan or a non-qualified deferred compensation plan. Available paid leave includes Personal Time Off (PTO) on an accrual basis up to 152 hours a year, 10 Paid Holidays, 1 Community Service Day, and up to 6 weeks of Paid Parental Leave. PTO and holiday hours are prorated based on hire date within the calendar year. Equal Opportunity Employer/Veterans/Disabled The Company will consider for employment qualified applicants with arrest and conviction records Posting date: 11-12-2025

Branch Sales Manager - Staffing Industry

<h3>Job Description</h3>
Job DescriptionAbout this role The Branch Manager is responsible for building and executing business plans designed to bring in new clients, build on existing relationships and grow the bottom line. Financially accountable for market sales plans, recruitment strategies, branch budget, Profit &amp; Loss (P&amp;L) management, and cost control. This role involves recruiting, training, managing, and developing top talent in their branch team and delivering top-notch customer service to candidates and clients. What you'll be doing Growing &amp; Retaining Accounts: 
<ul>
<li>Establishes a plan to grow and retain existing accounts and newly developed clients and win back lost/lapsed accounts.</li>
<li>Ensures all agreed-upon client requirements (both operational and contractual) are completed and in line with agreed SLA targets.</li>
<li>Maintains high levels of customer satisfaction through regular communication and business reviews with the client and program teams, effectively working relationships with key client contacts (e.g., HR, Operations).</li>
<li>Serves as an escalation point for Client, Procurement, Operations, and HR Managers to discuss issues or requests involving the client program and associates</li>
<li>Surveys clients regarding their perception of service and identifies opportunities for further growth of existing accounts.</li>
<li>Works closely with sales/upper management to clearly understand the client's business, staffing needs, culture, and program expectations.</li>
<li>Responsible for retention of clients while maximizing fill rate, time to fill, and ensuring high NPS scores.</li>
<li>Prepares and presents a monthly/quarterly business review to the vertical Director and/or VP.</li>
<li>Develops and maintains knowledge of economic trends in target industries and changes affecting local businesses.</li>
<li>Sets and monitors pay and bill rates based on skill categories.</li>
<li>Seeks and acts upon candidate and associate feedback to ensure continuous improvement.</li>
<li>On-boards new customers, including terms and conditions, risk and credit assessment, pay and bill rate negotiation and calculation, temp to perm conversion schedule, and direct hire fees.</li>
<li>Ensures proper credit references are obtained and client credit limits are established according to guidelines.</li>
</ul>
 Management: 
<ul>
<li>Manages day-to-day colleague performance (sourcing, submittals, interviews, etc.), including coaching and development, to ensure all service levels and performance metrics are met. Coaches, trains, and mentors Recruiters.</li>
<li>Proactively reviews and monitors processes/procedures and implements improvements to reduce the service cost through enhanced processes, policies, and procedures - while meeting established KPIs and SLAs.</li>
<li>Manages branch P&amp;L and exercises cost control decisions.</li>
<li>Develops and implements branch revenue and expense forecasts. Establishes a budget and assists with developing short and long-range growth plans for the branch(s).</li>
<li>Monitors the branch's workers' compensation and unemployment claims to minimize the Branch's exposure and resulting expenses.</li>
<li>Ensures all federal, state, and local notices and licenses are current and posted.</li>
<li>Performs collection of all outstanding accounts receivable.</li>
<li>Facilitates monthly one-on-one meetings with all direct reports to review established KPI metrics, overall performance, and career goals, as well as facilitate regular communication with the vertical teams regarding client fulfillment requests/priorities, attrition trends, and other pertinent metrics.</li>
<li>Conducts branch audits (I.e., job order accuracy, lost and canceled job orders, credit check compliance).</li>
<li>Creating a positive work environment measured by Peakon scores.</li>
<li>Maintains T&amp;C renewal timelines in PROPER system of record and CSSE management.</li>
<li>Creates branch recruitment strategies by developing a digital presence and local relationships with recruiting resources (colleges, Work Source centers, trade schools, and grassroots).</li>
<li>Jumps into recruiting activities as needed.</li>
</ul>
Job Requirements A high school diploma or equivalent and 5+ years of relevant work experience. Two year's direct sales experience with a proven track record measured by increased responsibilities. Sales experience within a personnel service organization is preferred. One year of supervisory / management experience with a sales or service-oriented staff. 
<ul>
<li>Ability to communicate effectively and clearly in writing and orally in one-on-one and group discussions and presentations.</li>
<li>Ability to interact and communicate with all levels of staff and management.</li>
<li>Ability to establish and maintain effective working relationships.</li>
<li>Ability to set own priorities, schedule day's events, make cold calls, prepare and give formal presentations.</li>
<li>Working knowledge of labor and employment laws.</li>
<li>Ability to manage multiple tasks, meet deadlines and handle numerous problems simultaneously.</li>
<li>Planning and organizing.</li>
<li>People Management.</li>
<li>Development of business opportunities.</li>
<li>Proficient with Microsoft Office products, including Word, Excel, PowerPoint, and Outlook.</li>
</ul>
Why choose us? It's an exciting time to be part of our team. We're proud to be a global thought-leader and care about doing the best job we can to ensure better futures for everyone. We do this by building our Future@Work strategy as a united team of 30,000+ colleagues with a collective spirit working in over 60 countries globally. You'll have the opportunity to grow across a variety of interesting jobs and careers over our extensive portfolio of global brands. We empower our colleagues to work in the smartest, most efficient ways to achieve total balance between the demands of their jobs and their lives. That's why we give you the autonomy and support you need to work in the way that makes you most productive, agile, confident, and insightful. Putting people first, pioneering with a collective spirit and always advancing with a growth mindset -that's what we stand for at the Adecco Group. Here, we are all individuals with a unique perspective on the world we live in. That's what makes us stronger. Whoever you are and whatever your background, you can be yourself. So, we aim to build on the attributes that make you, you. We offer a range of world-class resources for upskilling and development, satisfying your curiosity while the sharing skills, knowledge, and expertise to grow together. Make an impact where it matters most. A journey to bring out the best in you We believe that having an understanding of the hiring process helps you to prepare, feel, and be, at your best. As a global, multi brand organization with multiple different roles, our application process can vary. On our career site , you will find some of the key steps you can expect to guide you along the way. As one of the world's largest employers we believe in talent, not labels, and focus on the diverse and unique skills our people bring. We have zero tolerance for any unlawful discrimination or harassment, against any employee, associate, or candidate, at any stage of that person's journey with us. We seek to foster a culture of belonging and purpose, an environment where everyone can thrive and feel engaged, and where difference is respected and valued. Our commitment to equity, equal opportunity, inclusion, and diversity is part of our broader commitment to respecting fundamental human rights across our value chain. The Adecco Group is proud to be an Equal Opportunity Employer/ Veterans/Disabled. Benefit offerings for full-time employment include medical, dental, vision, term life and AD&amp;D insurance, short-term and long-term disability, additional voluntary benefits, commuter benefits, wellness plans, and a 401k plan or a non-qualified deferred compensation plan. Available paid leave includes Personal Time Off (PTO) on an accrual basis up to 152 hours a year, 10 Paid Holidays, 1 Community Service Day, and up to 6 weeks of Paid Parental Leave. PTO and holiday hours are prorated based on hire date within the calendar year. Equal Opportunity Employer/Veterans/Disabled The Company will consider for employment qualified applicants with arrest and conviction records Posting date: 12-01-2025

Adecco Staffing - Selling Branch Manager

<h3>Job Description</h3>
Job DescriptionAbout this role The Branch Manager is responsible for building and executing business plans designed to bring in new clients, build on existing relationships and grow the bottom line. Financially accountable for market sales plans, recruitment strategies, branch budget, Profit &amp; Loss (P&amp;L) management, and cost control. This role involves recruiting, training, managing, and developing top talent in their branch team and delivering top-notch customer service to candidates and clients. What you'll be doing Growing &amp; Retaining Accounts: 
<ul>
<li>Establishes a plan to grow and retain existing accounts and newly developed clients and win back lost/lapsed accounts.</li>
<li>Ensures all agreed-upon client requirements (both operational and contractual) are completed and in line with agreed SLA targets.</li>
<li>Maintains high levels of customer satisfaction through regular communication and business reviews with the client and program teams, effectively working relationships with key client contacts (e.g., HR, Operations).</li>
<li>Serves as an escalation point for Client, Procurement, Operations, and HR Managers to discuss issues or requests involving the client program and associates</li>
<li>Surveys clients regarding their perception of service and identifies opportunities for further growth of existing accounts.</li>
<li>Works closely with sales/upper management to clearly understand the client's business, staffing needs, culture, and program expectations.</li>
<li>Responsible for retention of clients while maximizing fill rate, time to fill, and ensuring high NPS scores.</li>
<li>Prepares and presents a monthly/quarterly business review to the vertical Director and/or VP.</li>
<li>Develops and maintains knowledge of economic trends in target industries and changes affecting local businesses.</li>
<li>Sets and monitors pay and bill rates based on skill categories.</li>
<li>Seeks and acts upon candidate and associate feedback to ensure continuous improvement.</li>
<li>On-boards new customers, including terms and conditions, risk and credit assessment, pay and bill rate negotiation and calculation, temp to perm conversion schedule, and direct hire fees.</li>
<li>Ensures proper credit references are obtained and client credit limits are established according to guidelines.</li>
</ul>
 Management: 
<ul>
<li>Manages day-to-day colleague performance (sourcing, submittals, interviews, etc.), including coaching and development, to ensure all service levels and performance metrics are met. Coaches, trains, and mentors Recruiters.</li>
<li>Proactively reviews and monitors processes/procedures and implements improvements to reduce the service cost through enhanced processes, policies, and procedures - while meeting established KPIs and SLAs.</li>
<li>Manages branch P&amp;L and exercises cost control decisions.</li>
<li>Develops and implements branch revenue and expense forecasts. Establishes a budget and assists with developing short and long-range growth plans for the branch(s).</li>
<li>Monitors the branch's workers' compensation and unemployment claims to minimize the Branch's exposure and resulting expenses.</li>
<li>Ensures all federal, state, and local notices and licenses are current and posted.</li>
<li>Performs collection of all outstanding accounts receivable.</li>
<li>Facilitates monthly one-on-one meetings with all direct reports to review established KPI metrics, overall performance, and career goals, as well as facilitate regular communication with the vertical teams regarding client fulfillment requests/priorities, attrition trends, and other pertinent metrics.</li>
<li>Conducts branch audits (I.e., job order accuracy, lost and canceled job orders, credit check compliance).</li>
<li>Creating a positive work environment measured by Peakon scores.</li>
<li>Maintains T&amp;C renewal timelines in PROPER system of record and CSSE management.</li>
<li>Creates branch recruitment strategies by developing a digital presence and local relationships with recruiting resources (colleges, Work Source centers, trade schools, and grassroots).</li>
<li>Jumps into recruiting activities as needed.</li>
</ul>
Job Requirements A high school diploma or equivalent and 5+ years of relevant work experience. Two year's direct sales experience with a proven track record measured by increased responsibilities. Sales experience within a personnel service organization is preferred. One year of supervisory / management experience with a sales or service-oriented staff. 
<ul>
<li>Ability to communicate effectively and clearly in writing and orally in one-on-one and group discussions and presentations.</li>
<li>Ability to interact and communicate with all levels of staff and management.</li>
<li>Ability to establish and maintain effective working relationships.</li>
<li>Ability to set own priorities, schedule day's events, make cold calls, prepare and give formal presentations.</li>
<li>Working knowledge of labor and employment laws.</li>
<li>Ability to manage multiple tasks, meet deadlines and handle numerous problems simultaneously.</li>
<li>Planning and organizing.</li>
<li>People Management.</li>
<li>Development of business opportunities.</li>
<li>Proficient with Microsoft Office products, including Word, Excel, PowerPoint, and Outlook.</li>
</ul>
Why choose us? It's an exciting time to be part of our team. We're proud to be a global thought-leader and care about doing the best job we can to ensure better futures for everyone. We do this by building our Future@Work strategy as a united team of 30,000+ colleagues with a collective spirit working in over 60 countries globally. You'll have the opportunity to grow across a variety of interesting jobs and careers over our extensive portfolio of global brands. We empower our colleagues to work in the smartest, most efficient ways to achieve total balance between the demands of their jobs and their lives. That's why we give you the autonomy and support you need to work in the way that makes you most productive, agile, confident, and insightful. Putting people first, pioneering with a collective spirit and always advancing with a growth mindset -that's what we stand for at the Adecco Group. Here, we are all individuals with a unique perspective on the world we live in. That's what makes us stronger. Whoever you are and whatever your background, you can be yourself. So, we aim to build on the attributes that make you, you. We offer a range of world-class resources for upskilling and development, satisfying your curiosity while the sharing skills, knowledge, and expertise to grow together. Make an impact where it matters most. A journey to bring out the best in you We believe that having an understanding of the hiring process helps you to prepare, feel, and be, at your best. As a global, multi brand organization with multiple different roles, our application process can vary. On our career site , you will find some of the key steps you can expect to guide you along the way. As one of the world's largest employers we believe in talent, not labels, and focus on the diverse and unique skills our people bring. We have zero tolerance for any unlawful discrimination or harassment, against any employee, associate, or candidate, at any stage of that person's journey with us. We seek to foster a culture of belonging and purpose, an environment where everyone can thrive and feel engaged, and where difference is respected and valued. Our commitment to equity, equal opportunity, inclusion, and diversity is part of our broader commitment to respecting fundamental human rights across our value chain. The Adecco Group is proud to be an Equal Opportunity Employer/ Veterans/Disabled. Benefit offerings for full-time employment include medical, dental, vision, term life and AD&amp;D insurance, short-term and long-term disability, additional voluntary benefits, commuter benefits, wellness plans, and a 401k plan or a non-qualified deferred compensation plan. Available paid leave includes Personal Time Off (PTO) on an accrual basis up to 152 hours a year, 10 Paid Holidays, 1 Community Service Day, and up to 6 weeks of Paid Parental Leave. PTO and holiday hours are prorated based on hire date within the calendar year. Equal Opportunity Employer/Veterans/Disabled The Company will consider for employment qualified applicants with arrest and conviction records Posting date: 11-05-2025

Adecco: Branch Manager - Houston

<h3>Job Description</h3>
Job DescriptionAbout this role The Branch Manager is responsible for building and executing business plans designed to bring in new clients, build on existing relationships and grow the bottom line. Financially accountable for market sales plans, recruitment strategies, branch budget, Profit &amp; Loss (P&amp;L) management, and cost control. This role involves recruiting, training, managing, and developing top talent in their branch team and delivering top-notch customer service to candidates and clients. What you'll be doing Growing &amp; Retaining Accounts: 
<ul>
<li>Establishes a plan to grow and retain existing accounts and newly developed clients and win back lost/lapsed accounts.</li>
<li>Ensures all agreed-upon client requirements (both operational and contractual) are completed and in line with agreed SLA targets.</li>
<li>Maintains high levels of customer satisfaction through regular communication and business reviews with the client and program teams, effectively working relationships with key client contacts (e.g., HR, Operations).</li>
<li>Serves as an escalation point for Client, Procurement, Operations, and HR Managers to discuss issues or requests involving the client program and associates</li>
<li>Surveys clients regarding their perception of service and identifies opportunities for further growth of existing accounts.</li>
<li>Works closely with sales/upper management to clearly understand the client's business, staffing needs, culture, and program expectations.</li>
<li>Responsible for retention of clients while maximizing fill rate, time to fill, and ensuring high NPS scores.</li>
<li>Prepares and presents a monthly/quarterly business review to the vertical Director and/or VP.</li>
<li>Develops and maintains knowledge of economic trends in target industries and changes affecting local businesses.</li>
<li>Sets and monitors pay and bill rates based on skill categories.</li>
<li>Seeks and acts upon candidate and associate feedback to ensure continuous improvement.</li>
<li>On-boards new customers, including terms and conditions, risk and credit assessment, pay and bill rate negotiation and calculation, temp to perm conversion schedule, and direct hire fees.</li>
<li>Ensures proper credit references are obtained and client credit limits are established according to guidelines.</li>
</ul>
 Management: 
<ul>
<li>Manages day-to-day colleague performance (sourcing, submittals, interviews, etc.), including coaching and development, to ensure all service levels and performance metrics are met. Coaches, trains, and mentors Recruiters.</li>
<li>Proactively reviews and monitors processes/procedures and implements improvements to reduce the service cost through enhanced processes, policies, and procedures - while meeting established KPIs and SLAs.</li>
<li>Manages branch P&amp;L and exercises cost control decisions.</li>
<li>Develops and implements branch revenue and expense forecasts. Establishes a budget and assists with developing short and long-range growth plans for the branch(s).</li>
<li>Monitors the branch's workers' compensation and unemployment claims to minimize the Branch's exposure and resulting expenses.</li>
<li>Ensures all federal, state, and local notices and licenses are current and posted.</li>
<li>Performs collection of all outstanding accounts receivable.</li>
<li>Facilitates monthly one-on-one meetings with all direct reports to review established KPI metrics, overall performance, and career goals, as well as facilitate regular communication with the vertical teams regarding client fulfillment requests/priorities, attrition trends, and other pertinent metrics.</li>
<li>Conducts branch audits (I.e., job order accuracy, lost and canceled job orders, credit check compliance).</li>
<li>Creating a positive work environment measured by Peakon scores.</li>
<li>Maintains T&amp;C renewal timelines in PROPER system of record and CSSE management.</li>
<li>Creates branch recruitment strategies by developing a digital presence and local relationships with recruiting resources (colleges, Work Source centers, trade schools, and grassroots).</li>
<li>Jumps into recruiting activities as needed.</li>
</ul>
Job Requirements A high school diploma or equivalent and 5+ years of relevant work experience. Two year's direct sales experience with a proven track record measured by increased responsibilities. Sales experience within a personnel service organization is preferred. One year of supervisory / management experience with a sales or service-oriented staff. 
<ul>
<li>Ability to communicate effectively and clearly in writing and orally in one-on-one and group discussions and presentations.</li>
<li>Ability to interact and communicate with all levels of staff and management.</li>
<li>Ability to establish and maintain effective working relationships.</li>
<li>Ability to set own priorities, schedule day's events, make cold calls, prepare and give formal presentations.</li>
<li>Working knowledge of labor and employment laws.</li>
<li>Ability to manage multiple tasks, meet deadlines and handle numerous problems simultaneously.</li>
<li>Planning and organizing.</li>
<li>People Management.</li>
<li>Development of business opportunities.</li>
<li>Proficient with Microsoft Office products, including Word, Excel, PowerPoint, and Outlook.</li>
</ul>
Why choose us? It's an exciting time to be part of our team. We're proud to be a global thought-leader and care about doing the best job we can to ensure better futures for everyone. We do this by building our Future@Work strategy as a united team of 30,000+ colleagues with a collective spirit working in over 60 countries globally. You'll have the opportunity to grow across a variety of interesting jobs and careers over our extensive portfolio of global brands. We empower our colleagues to work in the smartest, most efficient ways to achieve total balance between the demands of their jobs and their lives. That's why we give you the autonomy and support you need to work in the way that makes you most productive, agile, confident, and insightful. Putting people first, pioneering with a collective spirit and always advancing with a growth mindset -that's what we stand for at the Adecco Group. Here, we are all individuals with a unique perspective on the world we live in. That's what makes us stronger. Whoever you are and whatever your background, you can be yourself. So, we aim to build on the attributes that make you, you. We offer a range of world-class resources for upskilling and development, satisfying your curiosity while the sharing skills, knowledge, and expertise to grow together. Make an impact where it matters most. A journey to bring out the best in you We believe that having an understanding of the hiring process helps you to prepare, feel, and be, at your best. As a global, multi brand organization with multiple different roles, our application process can vary. On our career site , you will find some of the key steps you can expect to guide you along the way. As one of the world's largest employers we believe in talent, not labels, and focus on the diverse and unique skills our people bring. We have zero tolerance for any unlawful discrimination or harassment, against any employee, associate, or candidate, at any stage of that person's journey with us. We seek to foster a culture of belonging and purpose, an environment where everyone can thrive and feel engaged, and where difference is respected and valued. Our commitment to equity, equal opportunity, inclusion, and diversity is part of our broader commitment to respecting fundamental human rights across our value chain. The Adecco Group is proud to be an Equal Opportunity Employer/ Veterans/Disabled. Benefit offerings for full-time employment include medical, dental, vision, term life and AD&amp;D insurance, short-term and long-term disability, additional voluntary benefits, commuter benefits, wellness plans, and a 401k plan or a non-qualified deferred compensation plan. Available paid leave includes Personal Time Off (PTO) on an accrual basis up to 152 hours a year, 10 Paid Holidays, 1 Community Service Day, and up to 6 weeks of Paid Parental Leave. PTO and holiday hours are prorated based on hire date within the calendar year. Equal Opportunity Employer/Veterans/Disabled The Company will consider for employment qualified applicants with arrest and conviction records Posting date: 11-24-2025

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