<h3>Job Description</h3>
Job DescriptionVice President, Client Services US Remote – East Coast required/ Northeast or Mid-Atlantic Regions Who We Are:
Enterra Solutions is introducing the world's top brands and market leaders to true enterprise intelligence. Powered by our groundbreaking Enterra Autonomous Decision Science™ Platform, we're delivering enterprise-wide optimization and decision-making to help businesses best achieve their most complex goals. We're providing real human insights to facilitate smarter, faster market moves. And we're turning unknowns into opportunities for unprecedented growth and agility. All with next-level speed, accuracy, autonomy, and continuous learning. We're shaping the future - join a dynamic, collaborative team where your contributions drive real impact. 
We are seeking a dynamic Vice President, Client Services to build, scale, and lead our professional services practice. This leader will play a pivotal role in shaping and activating our client engagement and delivery process for Enterra's solutions, ensuring the delivery of high-impact solutions and long-term client success. 
What You'll Do:
<ul>
<li>Build &amp; Lead the Professional Services Function: Establish and scale a high-performing professional services function focused on delivering exceptional outcomes for Enterra's clients across the CPG industry and potentially other industries. </li>
</ul>
<ul>
<li>Client Engagement &amp; Delivery: Serve as an executive sponsor and strategic advisor during client engagements. Ensure successful delivery of implementations, seamless adoption factoring in appropriate operational change management, activation and value generation of Enterra's full capabilities for clients. </li>
</ul>
<ul>
<li>Solution Activation &amp; Methodology Development: Define and implement repeatable methodologies and process engineering management for activating Enterra's solutions, from discovery and design to deployment and operations. </li>
</ul>
<ul>
<li>Cross-Functional Leadership: Collaborate closely with Sales, Product, Data Science, and Engineering functions to ensure alignment with client needs and solution readiness. </li>
</ul>
<ul>
<li>Performance Management: Establish KPIs to measure client success, Enterra's engagement performance, and service profitability. Continually optimize processes to improve scalability and effectiveness. </li>
</ul>
<ul>
<li>Industry &amp; Client Advisory: Bring deep expertise in relevant domain areas (initially CPG and RGO) to advise clients on best practices and serve as a thought leader internally and externally. Educate clients on the Enterra technology platform, Enterra's business solutions, and client-specific findings. </li>
</ul>
Your Skill-set:
<ul>
<li>Bachelor's or master's degree in related field; or equivalent experience required. </li>
</ul>
<ul>
<li>10+ years of experience in management consulting, enterprise software, and/or professional services roles in delivering technology solutions. </li>
</ul>
<ul>
<li>Strong domain expertise in revenue growth management within the CPG industry or related domains. </li>
</ul>
<ul>
<li>Proven track record of leading complex technical client engagements throughout full customer lifecycle, particularly SaaS or analytics-driven transformations. </li>
</ul>
<ul>
<li>Proven experience working in client first environments with client empathy, value, and understanding and continuously driving client satisfaction. </li>
</ul>
<ul>
<li>Demonstrated success in building and scaling professional services teams and practices. </li>
</ul>
<ul>
<li>Executive-level written and verbal communication and stakeholder management skills. </li>
</ul>
<ul>
<li>Ability to operate at both a strategic and tactical level in a fast-paced, entrepreneurial environment. </li>
</ul>
<ul>
<li>Strong analytical and critical thinking skills: Ability to turn numbers into stories our clients can understand and rely on; ability to interpret data into actionable insights. </li>
</ul>
<ul>
<li>Experience with AI, analytics, or decision intelligence platforms </li>
</ul>
<ul>
<li>Ability to travel to client locations (see Additional Information below). </li>
</ul>
Additional Information
Must reside in the US in the Northeast or Mid-Atlantic Regions. Remote work with travel needed based on client or project requirements. Candidates must be eligible to work in the US without sponsorship. 
What We Offer:
We hire great people and take care of them. Here's a snapshot of the benefits we offer: 
<ul>
<li>Competitive compensation </li>
</ul>
<ul>
<li>Fully paid "employee only" health insurance (medical, dental, and vision) or employer contribution toward various health insurance plans </li>
</ul>
<ul>
<li>15 days PTO + 7 holidays + 3 floating holidays </li>
<li>401k offering </li>
</ul>
Equal Employment Opportunity:
Enterra Solutions provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment.

VP, Client Services

<h3>Job Description</h3>
Job Description
StrategicSource is seeking a dynamic and experienced Vice President of Client Services to lead and scale client service operations. This newly created executive role will be responsible for standardizing and enhancing the client journey across our portfolio to drive retention, increase productivity, and support organizational growth. 
 
The ideal candidate is a strategic leader who excels at developing talent, building high-performing teams, and delivering an exceptional client experience in a professional environment.
Responsibilities:
Client Retention &amp; Client Experience
<ul>
<li>Achieve and maintain a client retention rate of 90% or higher.</li>
<li>Ensure consistent execution of the client journey for all new and existing clients.</li>
<li>Participate in new client kick-offs and regular client updates, offering feedback to improve implementation and engagement.</li>
<li>Improve client implementation rates to 75% or more of all recommendations by 2026.</li>
</ul>
 
Team Leadership &amp; Development
<ul>
<li>Lead (strategically) and manage (tactically) the Client Services organization.</li>
<li>Foster a high-performing, collaborative team structure.</li>
<li>Mentor and develop the client service team to prepare for future company growth.</li>
<li>Enhance team member engagement and support professional growth within the Client Services department.</li>
</ul>
 
Talent Acquisition &amp; Retention
<ul>
<li>Recruit top talent for Program Manager roles in Client Services with a focus on client engagement and cultural fit.</li>
<li>Establish a supportive, growth-oriented environment that attracts and retains high-quality team members.</li>
</ul>
 
Operational Efficiency &amp; Scalability
<ul>
<li>Drive productivity improvements through the adoption of new system tools and automation.</li>
<li>Assist and collaborate in the implementation and integration of an ERP system to automate and streamline processes.</li>
</ul>
Qualifications:
<ul>
<li>Proven success leading and scaling client services teams in a professional or software services environment.</li>
<li>Demonstrated track record of improving client satisfaction, retention, and team performance.</li>
<li>Experience in designing and implementing operational processes that support scalability and growth.</li>
<li>Strong leadership skills with a passion for coaching and developing high-potential talent.</li>
<li>Ability to influence across all levels of the organization and foster cross-functional collaboration.</li>
<li>Experience with ERP systems and process automation is a plus.</li>
<li>Must reside in the Twin Cities, MN area.</li>
</ul>
About Company 
StrategicSource (SSI) is a veteran-owned, values-driven company founded in 1992 and located in Savage, Minnesota, with the idea of delivering innovative spend management solutions to increase profits. SSI helps clients reduce costs, save time, and improve profitability through the effective management of services and supplies. With over 30 years of experience, StrategicSource generates real, measurable, and auditable results that help clients become more profitable and more efficient. SSI was placed on the Minnesota Best Places to Work list for 2023 and 2024.
<a href="http://www.strategicsource.com" target="_blank">www.strategicsource.com</a>

Vp Client Services

<h3>Job Description</h3>
Job Description
Empowered Staffing is partnered with a modern full-service marketing and PR agency headquartered in Chicago that takes a storytelling-first approach to help brands grow. The firm offers public relations, content marketing, social media, branding, advertising, and franchise development consulting (Top 10 PR Vendor for Franchises according to Entrepreneur Magazine). 
As the company continues to grow, they are seeking a Chicago-based VP of Client Services to lead client strategy and fuel the firm’s ongoing success. This role will oversee the health and expansion of client relationships, implement customer retention strategies, and drive revenue growth. 
KEY RESPONSIBILITIES: 
<ul>
<li>Define and champion the overarching client service strategy for the firm. </li>
<li>Act as a direct extension of the CGO's vision and work collaboratively with the leadership team to set and achieve firm-wide goals. </li>
<li>Partner with the Director of Operations to ensure account management processes and tools are in place to support strategic objectives. </li>
<li>Lead, manage, and mentor the entire account management team. </li>
<li>Lead weekly L10 meetings with the Leadership team, ensuring clear communication, accountability to key metrics, and alignment on Rocks and issues. </li>
<li>Foster a culture of team collaboration, efficiency, and continuous improvement across the department. </li>
<li>Be responsible for onboarding and retaining top talent to ensure the continued growth and success of the client services team. </li>
<li>Serve as an executive sponsor for the firm's most strategic and highest-value accounts. </li>
<li>Collaborate with firm leadership on overall revenue goals, leveraging client retention, expansion, and service innovation as key drivers. </li>
<li>Provide strategic oversight for all Pods to ensure portfolio P&amp;L ownership and scope growth are aligned with company targets. </li>
<li>Drive operational efficiency and effectiveness across the account management function by owning the development and adoption of departmental SOPs. </li>
<li>Oversee the development of strategic marketing materials and innovative client service strategies to enhance client value and satisfaction. </li>
<li>Collaborate with other Pod Leads to ensure cohesive and unified agency operations. </li>
</ul>
QUALIFICATIONS:
<ul>
<li>10+ years of experience in marketing, public relations, or communications, with a significant portion in a senior leadership or executive role within an agency. </li>
<li>A Bachelor’s degree is required, and a Master's degree in a related field is preferred. </li>
<li>Proven track record of defining and executing high-level strategic vision for a client services department. </li>
<li>Demonstrated success in leading, managing, and mentoring a large team of account management professionals. </li>
<li>Experience in P&amp;L management, revenue growth, and client retention at a departmental level. </li>
<li>Exceptional communication, presentation, and negotiation skills, with the ability to act as an executive sponsor for key clients. </li>
<li>Strong business acumen and a strategic mindset for identifying and capitalizing on new opportunities. </li>
</ul>
COMPENSATION &amp; BENEFITS:
<ul>
<li>Competitive salary and a comprehensive benefits package, including 75% employer-paid medical coverage and a 401(k) plan with company match. </li>
<li>Unlimited PTO after 90 days of employment. </li>
<li>Professional development allowance. </li>
<li> </li>
</ul>

VP of Client Services

<h3>Job Description</h3>
Job Description
Empowered Staffing is partnered with a modern full-service marketing and PR agency headquartered in Chicago that takes a storytelling-first approach to help brands grow. The firm offers public relations, content marketing, social media, branding, advertising, and franchise development consulting (Top 10 PR Vendor for Franchises according to Entrepreneur Magazine). 
As the company continues to grow, they are seeking a Chicago-based VP of Client Services to lead client strategy and fuel the firm’s ongoing success. This role will oversee the health and expansion of client relationships, implement customer retention strategies, and drive revenue growth.
KEY RESPONSIBILITIES:
<ul>
<li>Define and champion the overarching client service strategy for the firm.</li>
<li>Act as a direct extension of the CGO's vision and work collaboratively with the leadership team to set and achieve firm-wide goals.</li>
<li>Partner with the Director of Operations to ensure account management processes and tools are in place to support strategic objectives.</li>
<li>Lead, manage, and mentor the entire account management team.</li>
<li>Lead weekly L10 meetings with the Leadership team, ensuring clear communication, accountability to key metrics, and alignment on Rocks and issues.</li>
<li>Foster a culture of team collaboration, efficiency, and continuous improvement across the department.</li>
<li>Be responsible for onboarding and retaining top talent to ensure the continued growth and success of the client services team.</li>
<li>Serve as an executive sponsor for the firm's most strategic and highest-value accounts.</li>
<li>Collaborate with firm leadership on overall revenue goals, leveraging client retention, expansion, and service innovation as key drivers.</li>
<li>Provide strategic oversight for all Pods to ensure portfolio P&amp;L ownership and scope growth are aligned with company targets.</li>
<li>Drive operational efficiency and effectiveness across the account management function by owning the development and adoption of departmental SOPs.</li>
<li>Oversee the development of strategic marketing materials and innovative client service strategies to enhance client value and satisfaction.</li>
<li>Collaborate with other Pod Leads to ensure cohesive and unified agency operations.</li>
</ul>
QUALIFICATIONS:
<ul>
<li>10+ years of experience in marketing, public relations, or communications, with a significant portion in a senior leadership or executive role within an agency.</li>
<li>A Bachelor’s degree is required, and a Master's degree in a related field is preferred.</li>
<li>Proven track record of defining and executing high-level strategic vision for a client services department.</li>
<li>Demonstrated success in leading, managing, and mentoring a large team of account management professionals.</li>
<li>Experience in P&amp;L management, revenue growth, and client retention at a departmental level.</li>
<li>Exceptional communication, presentation, and negotiation skills, with the ability to act as an executive sponsor for key clients.</li>
<li>Strong business acumen and a strategic mindset for identifying and capitalizing on new opportunities.</li>
</ul>
COMPENSATION &amp; BENEFITS:
<ul>
<li>Competitive salary and a comprehensive benefits package, including 75% employer-paid medical coverage and a 401(k) plan with company match.</li>
<li>Unlimited PTO after 90 days of employment.</li>
<li>Professional development allowance.</li>
<li> </li>
</ul>

<h3>Job Description</h3>
Job DescriptionCompany Description 
EVERSANA INTOUCH® is a leading full-service, global healthcare agency serving the life sciences and pharmaceutical industries. We provide next-generation creative and media services, enterprise solutions and data analytics services for clients.&nbsp;
We combine the power of world-class creative and digital teams with deep market access, payer, and healthcare communications expertise to provide innovative solutions to life science companies that want to connect with consumers, healthcare professionals, and payers.&nbsp;
We get fired up when people talk about getting—and staying—healthy. That’s where we find our inspiration: in the very human experiences of patients, doctors, and even each other. Then, we collaborate on ways to make caring for one’s health more achievable, connecting patients and physicians with the information and tools they need.&nbsp;
And as a part of EVERSANA, a pioneer in next-generation commercial services, we connect dots that other agencies can’t, helping drive commercialization success.&nbsp;
Our eight affiliates within the EVERSANA INTOUCH Network include EVERSANA INTOUCH Solutions, EVERSANA INTOUCH Proto, EVERSANA INTOUCH Seven, EVERSANA INTOUCH Oxygen, EVERSANA INTOUCH Engage, EVERSANA INTOUCH TTC, EVERSANA INTOUCH Media, and EVERSANA INTOUCH International.&nbsp;
Across our growing organization, we embrace diversity in backgrounds and experiences. Improving patient lives around the world is a priority, and we need people from all backgrounds and swaths of life to help build the future of the healthcare and the life sciences industry. We believe our people make all the difference in cultivating an inclusive culture that embraces our cultural beliefs.&nbsp; We are deliberate and self-reflective about the kind of team and culture we are building. We look for team members that are not only strong in their own aptitudes but also who care deeply about EVERSANA INTOUCH, our people, clients and most importantly, the patients we serve.&nbsp; &nbsp;
Job Description 
As a VP, Client Services, Medical Communications, your role is to provide strategic guidance in developing, delivering and leading tactical medical communications programming. In this role you are an extension of the client team and as the day-to-day relationship lead, addressing concerns while identifying incremental opportunities. You are also accountable for assuring you engage appropriate EVERSANA experts both in medical communications and across areas of specialization to counsel your clients on effective solutions.&nbsp;&nbsp;
<ul>
<li>
Oversee delivery of scope of business for assigned clients including assuring that all efforts are on strategy, on budget, timely and reflective of best-in-class EVERSANA INTOUCH&nbsp;services&nbsp;&nbsp;
</li>
</ul>
<ul>
<li>
Guide matrix team engaged in the delivery of contracted work.&nbsp;&nbsp;
</li>
</ul>
<ul>
<li>
Establish cross-collaboration with internal teams and agency partners, and foster sound relationships to support delivery of work&nbsp;&nbsp;
</li>
</ul>
<ul>
<li>
Provide clients with research, analytical metrics, and strategic insight to facilitate recommendations for effective solutions&nbsp;&nbsp;
</li>
</ul>
<ul>
<li>
Oversee the delivery and financial progress of all projects according to EI SOP&nbsp;&nbsp;
</li>
</ul>
<ul>
<li>
Own strategic leadership of MedComm brand planning for your accounts&nbsp;&nbsp;
</li>
</ul>
<ul>
<li>
Maintain client relationship and address needs, concerns and escalation as necessary&nbsp;&nbsp;&nbsp;
</li>
</ul>
<ul>
<li>
Research, develop and collaborate with other Account Directors, agency departments and partners to continuously develop the integrated solutions offering from EVERSANA INTOUCH.  &nbsp;
</li>
</ul>
<ul>
<li>
Demonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias.&nbsp;&nbsp;
</li>
</ul>
<ul>
<li>
All other duties as assigned&nbsp;
</li>
</ul>
Qualifications 
<ul>
<li>
Bachelor’s and/or master’s degree ideally in communication/marketing, biologic sciences, pharmacy or other scientific track&nbsp;&nbsp;
</li>
</ul>
<ul>
<li>
Approximately 10-12&nbsp;years of related industry experience: client-side brand team, consultative, medical communications, medical affairs or promo medical education agency or division of advertising agency and/or pharmaceutical experience &nbsp;&nbsp;
</li>
</ul>
<ul>
<li>
Expertise in digital, media and technology transformation in medical communications&nbsp;&nbsp;&nbsp;&nbsp;
</li>
</ul>
<ul>
<li>
Proven results with managing scientific communications programs from scientific platform through to peer-to-peer communications&nbsp;&nbsp;&nbsp;
</li>
</ul>
<ul>
<li>
Proven leadership and mentoring skills (guiding a large team and multiple clients); Responsible for account staff team development.&nbsp;&nbsp;&nbsp;
</li>
</ul>
<ul>
<li>
Strong and applied understanding of operational delivery of compliant medical communications solutions in the US.&nbsp;&nbsp;
</li>
</ul>
<ul>
<li>
Strong experience in medical communications supporting medical affairs and/or medical education pharma clients&nbsp;&nbsp;
</li>
</ul>
<ul>
<li>
Strong experience in directing content development efforts, HCP advocacy and peer-to-peer educational programming across channels&nbsp;&nbsp;
</li>
</ul>
<ul>
<li>
Strong understanding of omnichannel content development and distribution and measurement of these activities&nbsp;&nbsp;
</li>
</ul>
<ul>
<li>
Demonstrate accuracy in reviewing junior team-developed scopes&nbsp;&nbsp;&nbsp;
</li>
</ul>
<ul>
<li>
Demonstrate accountability for financial tracking and management of client budgets and&nbsp;&nbsp; communicating with client teams and senior leadership&nbsp;&nbsp;
</li>
</ul>
<ul>
<li>
Demonstrate leadership and mentoring skills, including assisting broader account team with junior account staff team development&nbsp;&nbsp;
</li>
</ul>
<ul>
<li>
Strong presentation skills&nbsp;&nbsp;
</li>
</ul>
<ul>
<li>
Demonstrates problem solving skills&nbsp;&nbsp;
</li>
</ul>
<ul>
<li>
Demonstrates grace under pressure&nbsp;&nbsp;
</li>
</ul>
<ul>
<li>
Think critically and proactively guide the team to de-escalate and create a clear path forward&nbsp;
</li>
</ul>
 Additional Information 
OUR CULTURAL BELIEFS:
Patient Minded I act with the patient’s best interest in mind.
Client Delight I own every client experience and its impact on results.
Take Action I am empowered and empower others to act now.
Grow Talent I own my development and invest in the development of others.&nbsp;
Win Together I passionately connect with anyone, anywhere, anytime to achieve results.
Communication Matters I speak up to create transparent, thoughtful and timely dialogue.
Embrace Diversity I create an environment of awareness and respect.
Always Innovate&nbsp;I am bold and creative in everything I do.
EVERSANA is committed to providing competitive salaries and benefits for all employees. The anticipated base salary range for this position is $159,000 to $225,000 and is not applicable to locations outside of the U.S. The base salary range represents the low and high end of the salary range for this position. Compensation will be determined based on relevant experience, other job-related qualifications/skills, and geographic location (to account for comparative cost of living). EVERSANA reserves the right to modify this base salary range at any time.&nbsp;
Our team is aware of recent fraudulent job offers in the market, misrepresenting EVERSANA. Recruitment fraud is a sophisticated scam commonly perpetrated through online services using fake websites, unsolicited e-mails, or even text messages claiming to be a legitimate company. Some of these scams request personal information and even payment for training or job application fees. Please know EVERSANA would never require personal information nor payment of any kind during the employment process. We respect the personal rights of all candidates looking to explore careers at EVERSANA.
From EVERSANA’s inception, Diversity, Equity &amp; Inclusion have always been key to our success. We are an Equal Opportunity Employer, and our employees are people with different strengths, experiences, and backgrounds who share a passion for improving the lives of patients and leading innovation within the healthcare industry. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion, and many other parts of one’s identity. All of our employees’ points of view are key to our success, and inclusion is everyone's responsibility.
Consistent with the Americans with Disabilities Act (ADA) and applicable state and local laws, it is the policy of EVERSANA to provide reasonable accommodation when requested by a qualified applicant or candidate with a disability, unless such accommodation would cause an undue hardship for EVERSANA. The policy regarding requests for reasonable accommodations applies to all aspects of the hiring process. If reasonable accommodation is needed to participate in the interview and hiring process, please contact us at&nbsp;<a href="mailto:applicantsupport@eversana.com" target="_blank">applicantsupport@eversana.com</a>.
Follow us on LinkedIn | Twitter

VP, Client Services, MedComm

<h3>Job Description</h3>
Job DescriptionDescription:
About US:
At INB, a career is more than just a job — it’s a chance to make a meaningful impact in the communities we serve. As a locally owned, community-focused bank, we’re proud to help individuals, families, and businesses achieve their financial goals through personalized service and trusted relationships. Our success is driven by a team that genuinely cares about our customers, our coworkers, and our community. When you join INB, you’re not just joining a workplace — you’re becoming part of a purpose-driven culture built on our core values: Caring, Creative, Teamwork, Balance, Working Smart, and Assertive &amp; Enthusiastic. Together, we make a positive difference every day — for our customers and for each other. 
 
Summary 
The Private Client Services Officer is responsible for developing, managing, and retaining full personal relationships with high income/high net worth financial clients. This position will provide banking strategies, advice, solutions, and a high level/high touch experience that is customized to meet the financial needs of clients. The position is trusted with developing and maintaining client relationships as the primary point of contact by engaging the resources of other parts of the organization to provide meaningful and personalized service. Ensures compliance with all Bank policies and procedures, as well as all applicable state and federal banking regulations. Works in accordance with organization’s values.
Requirements:
Essential Duties and Responsibilities include the following: 
<ul>
<li>Identify and develop new relationships of potential clients, both internal and external to the bank. This will include developing relationships through referrals from clients, center of influences, personal community involvement, internal partners, and mining for prospects in the existing customers.</li>
<li>Profile across the full spectrum of the needs of Private Client Service segments and provide tailored advice in collaboration with internal stakeholders. Utilize planning capabilities and develop solutions across consumer lending, deposit, trust, and/or brokerage, and all other appropriate services.</li>
<li>Collaborate with other departments within the bank to ensure that clients receive excellent service and that the bank’s goals are achieved.</li>
<li>Manage relationships and a portfolio of clients by planning, delivering, and regularly reviewing with clients. Deliver a high degree of personal contact and open communication among clients and the internal team that creates an extraordinary experience.</li>
<li>Facilitate financial needs assessment review with clients and monitor their ongoing financial and personal circumstances to make adjustments or take action accordingly.</li>
<li>Ensure that the proposed solutions maximize the clients’ goals and objectives.</li>
<li>Coordinate commercial, consumer, and other loan requests through established processes.</li>
<li>Work with INB teams to present opportunities, including commercial loans, consumer loans, depository accounts, trust and/or brokerage, consulting, etc.</li>
<li>Work with INB’s Marketing division to create sales materials and advertising campaigns.</li>
<li>Prepare and deliver presentations to clients on various financial topics.</li>
<li>Maintain accurate and up-to-date records of client interactions, sales activities, and performance metrics.</li>
<li>Participate in community events and activities to promote the bank and build relationships with potential clients.</li>
<li>Keep up-to-date with industry trends and regulations, and ensure compliance with applicable laws and regulations.</li>
<li>Work with INB Executive Management to develop the Private Client Services division through additional staffing.</li>
</ul>
Performance Measurements
<ul>
<li>Functions and banking services are effectively performed and completed in accordance with established INB policies, procedures, and legal and regulatory requirements.</li>
<li>Documents and reports are completed accurately, efficiently, and in a timely fashion.</li>
<li>Good working relationships/partnerships exist with INB personnel, management, customers, and vendors.</li>
<li>Communicate with clients.</li>
<li>Greet visiting clients and professionals as needed and assist in the organization of departmental events.</li>
<li>Other duties and projects as assigned.</li>
</ul>
Supervisory Responsibilities 
This job currently has no supervisory responsibilities.
 
Qualifications 
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 
Education and/or Experience 
Bachelor’s degree in Business business-related field and/or eight plus equivalent work experience.
 
Language Skills 
Requires ability to communicate effectively and clearly (both written and verbally); Ability to read, write, and comprehend simple instructions, short correspondence, and memos.
 
Mathematical Skills 
Requires ability to perform basic mathematical calculations; add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent, and to draw and interpret bar graphs.
 
Reasoning Ability 
Requires the ability to use good judgement in making routine and complex decisions. Must have excellent customer service skills with the ability to sell products and services. Must be goal-oriented and able to achieve individual goals as well as work as a team player to achieve departmental and/or Bank goals.
 
Computer Skills 
To perform this job successfully, an individual must be proficient in all Microsoft Office programs, with an ability to quickly learn other bank-related programs.
 
Physical Demands 
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 
Reliable transportation is required for travel between multiple office locations.
 
Group Insurance Benefits and Plans
INB provides health, dental, vision, and life insurance benefits to all full-time employees. Coverage also is extended to their eligible dependents. Active employees make premium contributions based on plan selections. Please click the link below for all benefits that are offered.
 
<a href="https://www.inb.com/Resources/9f1b90c4-905c-4cd7-9dee-afd9937ab37a/INB%20employee%20benefit%20flier%202025.pdf" target="_blank">https://www.inb.com/Resources/9f1b90c4-905c-4cd7-9dee-afd9937ab37a/INB%…</a>
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, skills, or working conditions. 
 
ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for American with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.
 
INB, N.A. is committed to Equal Employment Opportunity with respect to recruitment, hiring, training, promotion, and other terms and conditions of employment. It is INB's policy to afford equal opportunity to all employees and applicants for employment without regard to race, creed, color, sex, sexual orientation, age, marital status, national origin, disability, religion, veteran status, or any other basis prohibited by law. The EEO Law poster is available here: Know Your Rights: Workplace discrimination is illegal

1,760 vp-client-services Jobs