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Vice President of Advancement | St. Norbert College | De Pere, WI About St. Norbert College Founded in 1898 and recognized as one of the most highly regarded Catholic liberal arts colleges in the country, St. Norbert College (SNC) is the world's only Norbertine college. Its idyllic campus sits along a bend of the Fox River in De Pere, WI (a suburb of Green Bay). At the center of a St. Norbert education are three core traditions: Catholic, Norbertine, and liberal arts. First, as a Catholic college, SNC is guided by the rich Catholic Intellectual Tradition developed over centuries, as well as Catholic Social Teaching that establishes principles for human engagement in the world of relationships and service to, for, and among others. The Catholic tradition furthermore calls the institution to uphold the sacred dignity of all persons, seek truth through an ongoing dialogue among faith, reason, and culture, and utilize knowledge to promote a Gospel vision of justice. Secondly, the Norbertine identity of the College revolves around four pillars of Norbertine spirituality: actio or action, contemplatio or contemplation, stabilitas or stability, and communio or communion. The values of action and stability call the institution to respond to and serve the needs of both the local and global communities, while the College practices contemplation by praying and reflecting communally and individually, welcoming all to participate, and seeking peace and reconciliation in the spirit of St. Norbert. The College embraces the aspirational ideal of communio, a community united as one on the way to God. In practice, communio is experienced as a deep sense of community that supports an educational environment fostering intellectual, spiritual, social, and personal development, both inside and outside the classroom. Communio challenges the entire campus community to engage in open dialogue, consultation, and collaboration and urges all members to show respect, mutual esteem, trust, sincerity, faith, and responsibility. Finally, the liberal arts tradition calls the institution to: dialogue with diverse cultures, perspectives, and beliefs; cultivate a love of lifelong learning inspired by excellent teaching; think critically as responsible members of society; and integrate knowledge across the disciplines (i.e., arts, humanities, natural sciences, and social sciences). SNC promotes the development of the whole person by cultivating practices of study, reflection, prayer, wellness, play, and action. St. Norbert College's commitment to excellence is reflected in its national recognition. According to the most recent U.S. News and World Report, SNC ranks 90th among all national liberal arts colleges, and it is among both the top 40 colleges for social mobility and the top 70 best-value colleges. The College is known for its: • integration of Catholic, Norbertine, and liberal arts traditions throughout campus academic excellence • engaged students, talented faculty, and dedicated staff • high-impact educational practices (i.e., research, service, and leadership opportunities) • robust college-to-career planning and pathways • winning athletic tradition • vibrant partnerships • the success of its graduates With approximately 1,600 students currently, SNC has successfully recruited incoming classes that are more diverse and academically talented each year. The College continues to build on its strong foundation of excellence, while responding to 21st century student needs. Like many higher-education institutions, SNC has recently completed a comprehensive right-sizing initiative to ensure that its legacy is preserved. To learn more about the College's Shared Promise of Stewardship in 2025, please visit <a href="https://apptrkr.com/get_redirect.php?id=6132555&amp;targetURL=https://www.snc.edu/about/leadership/preserving-legacy.html" target="_blank">https://www.snc.edu/about/leadership/preserving-legacy.html</a>. For more information about St. Norbert College, please visit <a href="https://apptrkr.com/get_redirect.php?id=6132555&amp;targetURL=https://www.snc.edu/" target="_blank">https://www.snc.edu/</a>. About Philanthropy at St. Norbert College: St. Norbert College has experienced remarkable institutional and philanthropic growth during the last decade, resulting in one of the most beautiful and modern campuses in the upper Midwest. More than $150 million in new construction and renovation has resulted in seven state-of-the-art facilities (the Gehl-Mulva Science Center; the Cassandra Voss Center; the Miriam B. and James J. Mulva Library; Dudley Birder Hall; Michels Commons; Schneider Stadium; and the Mulva Family Fitness &amp; Sports Center). Additionally, the College broke ground in May 2024 on its new Donald &amp; Patricia Schneider Family Hall, with a lead gift from the Schneider family. The 45,000-square-foot, multi-use facility will be home to the College's undergraduate and graduate business and economics programs, including data analytics and a new sports management program. St. Norbert College's Support What Matters campaign concluded successfully in 2024 and exceeded its $125 million goal, securing $128 million from 16,711 donors. The campaign was timed to align with the College's 125th anniversary. SNC celebrated the triumphant completion of this eight-year campaign in the fall of 2024 in coordination with the inauguration of President Laurie M. Joyner. The College's endowment is another source of financial stability – it has grown from $38 million in 1998 to nearly $200 million currently. Additionally, annual giving continues to thrive. In March 2025, SNC's annual giving day (A Day to uKnight) included approximately 250 donors and raised more than $545,000. SNC expects to close out this post-campaign fiscal year having secured more than $7 million in total fundraising. With campaign momentum still strong and a new Strategic Plan on the horizon, the College will now shift its fundraising efforts away from capital projects to focus on securing critical scholarship support, endowment dollars, and unrestricted operating funds. About the Position: St. Norbert College seeks a dynamic and proven advancement leader to build upon SNC's recent fundraising success and shape its next chapter as Vice President of Advancement (VPA). Successful candidates will enthusiastically support St. Norbert Colleges' Catholic, Norbertine, and liberal arts values, as well as embrace its unique mission as a compelling opportunity to elevate and amplify SNC through increased support. The VPA will report to President Laurie M. Joyner, Ph.D., who has a distinguished career in academia, a wealth of experience, a proven track record of success, and a demonstrated ability to guide institutions through challenging economic times, implementing strategies that not only overcome obstacles but also achieve long-term growth and prosperity. As the President's lead partner in strengthening the College's advancement efforts, the VPA will also serve on the President's Cabinet and as a member of key institutional committees. Close collaboration with the President's Advisory Committee, the Alumni Board, and the campus community will be essential. The Vice President of Advancement will benefit from the support of an active and engaged Board of Trustees (30 members), as well as a talented and innovative team comprised of four direct reports and 16 total staff. The Advancement team currently includes 14 dedicated team members and four open positions. The VPA will have the opportunity to leverage the expertise and institutional knowledge of the existing team and rethink, recruit, and hire new staff. This role requires a seasoned fundraising professional with a demonstrated track record as a major and/or principal gift fundraiser. The VPA will also have deep experience as a leader and manager of people, projects, and budgets. Comprehensive campaign experience is necessary, as are superior communication and relationship-building skills. Key Responsibilities: The VPA will oversee all fundraising, alumni, and donor stewardship programs to ensure alignment with the College's mission and strategic vision. They will be responsible for leading all advancement programs, including: • The St. Norbert Fund • Major Giving • Capital Campaigns • Endowment and Planned Giving • Alumni and Constituent Engagement • Corporate and Foundation Relations Key areas of responsibility include: Strategic Leadership and Fundraising Execution • Develop and execute a multi-year, long-term advancement strategy aligned with institutional priorities. • Lead campaign planning and execution to ensure fundraising targets are met. • Maintain a dynamic portfolio of major and principal gift donors and secure transformational philanthropic investments. • Partner with the President, the Board, and Senior leaders to enhance philanthropic engagement. Operational and Team Leadership: • Oversee staff development, team performance, and resource allocation, including developing annual plans and budgets. • Establish KPIs to track fundraising success and donor impact. • Implement efficient fundraising operations, data management, and stewardship programs. Alumni and Constituent Engagement: • Expand alumni engagement programs to foster lifelong relationships. • Leverage the alumni network for mentorship, career development, and institutional support. • Maintain strong relationships with faculty, coaches, and campus departments and continue to build a culture of philanthropy. External Relations and Institutional Representation: • Represent SNC at national, regional, and community events. • Develop compelling advancement messaging in partnership with the Office of Marketing &amp; Communications. • Cultivate relationships with donors, corporate partners, and civic leaders. Key Qualifications: • At least 10 years of experience in progressively responsible positions in advancement, preferably in higher education • Demonstrated experience in all areas of fundraising • Strong oral and written communication skills • Management skills, in particular, goal setting, staff supervision, budgeting, and evaluation • Ability to develop, cultivate, and maintain purposeful relationships • A successful record of fundraising and cultivating donors • Experience working with and/or leading volunteers, including foundation, campaign, and alumni boards • Bachelor's degree Compensation: The salary for this position is $150,000 to $200,000 per year, commensurate with experience. The College recruits a diverse, mission-focused workforce by providing competitive pay and attractive benefits. St. Norbert College (SNC), a Catholic, Norbertine, and liberal arts college, provides an educational environment that fosters intellectual, spiritual, and personal development. As the only Norbertine institution of higher learning in the world, our roots, traditions, and commitments create a unique and enriching educational experience for our students, faculty, and staff. At SNC, the commitment to communio—the Norbertine ideal of a community united as one—is grounded in the principles of dignity, truth, and justice. Consistent with these principles, St. Norbert is proud to provide equal employment opportunities to all employees and applicants. St. Norbert College seeks those who will embrace its religious and educational mission and commitment to building a vibrant, diverse, and spiritually-engaged community (snc.edu/mission/gettingtoknow). Applications from members of underrepresented groups are strongly encouraged. To express interest, please submit your cover letter, resume, and references in confidence<a href="https://apptrkr.com/6132555" target="_blank">here.</a> References will not be contacted without your permission. For more information, please visit <a href="http://www.developmentguild.com" target="_blank">www.developmentguild.com</a>. Copyright ©2025 Jobelephant.com Inc. All rights reserved. <a href="https://www.jobelephant.com/" target="_blank">Posted by the FREE value-added recruitment advertising agency</a> jeid-092953c7ee0e4e5492245d9c9159806d

Vice President of Advancement

Vice President for Research
Wayne State University (Wayne State/WSU), a premier public research university in the heart of Detroit, invites nominations and applications for the position of Vice President for Research (VPR).
The Vice President for Research serves as a member of the university's executive leadership team, reporting directly to the President, and works closely with the Provost and other members of the President’s Cabinet. The Vice President for Research is responsible for leading an office to mobilize and enhance Wayne State University's research capabilities and productivity; facilitating successful competition for external funding; and successfully demonstrating WSU's expertise in knowledge generation to respond to the regional and state needs of government, business, organizations, and individuals. The Office of the Vice President for Research also establishes and implements research policies and procedures, analyzes, and disseminates research productivity data, and represents the university's research interests to operations and organizations outside the university.
Wayne State is Michigan’s only urban research university, and holds the Carnegie Foundation’s highest ranking for both research intensiveness and community engagement.&nbsp; Wayne State’s research and development expenditures totaled nearly $242.2 million in fiscal year 2022 — a 10.9% increase since 2014. Based on NSF data, Wayne State ranked 72nd among public universities and 108th among all universities in FY21 research expenditures.
Wayne State has world-class research programs in the sciences, engineering, social sciences, education, law and humanities. The VPR will work closely with schools and colleges to expand external funding opportunities and to support faculty research and collaborations.
As the senior research officer of the university, the Vice President for Research is responsible for collaborating with relevant constituencies to develop and implement a vision, plan, and policies to guide and expand the university's research portfolio, and work with faculty to oversee critical aspects of the university's research infrastructure and operations.
Direct reports to the Vice President for Research currently include assistant/associate vice presidents, directors, staff members within the Office of the Vice President for Research (OVPR). The Division of Research consists of Sponsored Programs Administration, the Office of Research Compliance, the Division of Laboratory Animal Research, and the Office of Environmental Health and Safety. Four of the university’s 29 centers and institutes also report to the Vice President for Research.
The university is committed to ensuring that Wayne State advances its role as a world leader in discovery and knowledge application. To do so, WSU will increase strategic integrative research foci and nurture the broad ecosystem for scholarly inquiry, discovery, creativity, and knowledge application by integrating academic strengths with the university’s community engagement mission and urban location. The research ecosystem is a key driver for economic growth, for the revitalization of Detroit, and for addressing real-world challenges in rapidly evolving urban environments across the globe. Engaging students at all levels enhances the research mission, as well as students’ academic experience and career preparation.
In support of the mission and strategic plan of the university, the next VPR will be tasked with the following opportunities and expectations:
<ul>
<li>Leadership with vision&nbsp; Serve as a passionate advocate and effective spokesperson Collaborate with the departments, centers, research units, schools, and colleges Boost programs and actions for funding research Strengthen the research infrastructure Generate real-world impact</li>
</ul>
Specifically, in connection with the above, the VPR will:
<ul>
<li>Oversee the work of the OVPR, Integrative Biosciences, Sponsored Program Administration, Research Compliance, Research Communications, Research Development, Translational Sciences and Clinical Research Innovation, Division of Laboratory Animal Research, Office of Environmental Health and Safety, Center for Molecular Medicine and Genetics (dual with School of Medicine), Institute of Environmental Health Sciences, Institute of Gerontology, and the Merrill Palmer Skillman Institute.</li>
</ul>
<ul>
<li>Develop and implement a vision, plan and policies to guide the university's broad research portfolio in achieving the research goals of the university through regular consultation with researchers and research advisory groups across the campus. Work closely with colleges, schools and centers to advance the broad research mission of Wayne State University. Develop innovative ways to support faculty in seeking grant opportunities.</li>
<li>Develop strategies to ensure the necessary research infrastructure is available and aligned with existing research strengths and emerging research opportunities.</li>
<li>Ensure compliance with all federal, state and university regulations governing research, and ensure that research is conducted according to the highest ethical standards.</li>
<li>Work closely with the Provost and research faculty and advisory groups in the schools, colleges and centers to develop, refine and implement a university-wide vision and strategic plan to strengthen the university’s research portfolio and raise its research ranking.</li>
<li>Work with the Office of the Provost to strengthen research within the academic programs, departments and centers or institutes.</li>
<li>Work with the Graduate School to recruit top doctoral students.</li>
<li>Promote multidisciplinary and translational research opportunities across the university, as well as identify, develop and nurture innovation, collaboration, and strategic research initiatives.</li>
<li>Partner with TechTown, the university’s affiliated business incubator and accelerator, to encourage the growth of the entrepreneurial ecosystem both within WSU and across the region.</li>
<li>Participate on the steering committee for the Office of Business Innovation, the university’s central resource for student entrepreneurship, technology commercialization and corporate relations.</li>
<li>Serve as a member of the leadership team for the University Research Corridor, an alliance of Michigan’s three leading research institutions.&nbsp;</li>
<li>Serve as a member of the President’s Cabinet, the senior leadership team of the university, sharing common university-wide goals and accountability with other team members.</li>
<li>Develop, oversee, implement, fund and assess research initiatives as identified in and aligned with the university’s strategic plan; participate in strategic planning efforts.</li>
<li>Advise the President, Provost and Deans on research initiatives, policy and operations.</li>
<li>Communicate research results and information to research faculty, university administrators, and other internal and external research constituencies.</li>
<li>Cultivate relationships with governmental granting and regulatory agencies and industry to aid in improving WSU’s research efforts and identification of research opportunities.</li>
<li>Foster an environment that recognizes research excellence, collegiality, and scholarship across the university.</li>
</ul>
Professional Qualifications and Key Attributes:
<ul>
<li>A doctorate from a research university.</li>
<li>Broad experience with externally funded research.</li>
<li>A record as an investigator of distinction with intellectual stature and research credentials demonstrating accomplishment at a level commensurate with the rank of full professor in field of scholarship and research.</li>
<li>Administrative leadership experience in a relevant research environment, leading complex research teams and organizations.</li>
<li>Demonstrated success in technology transfer and commercialization efforts.</li>
<li>Demonstrated success as an administrator and fiscal manager.</li>
<li>Demonstrated experience in working at the federal level on research initiatives, challenges and policies.</li>
<li>Record of success in procuring and managing sponsored research programs.</li>
<li>Experience in research policy formation, compliance issues and implementation.</li>
<li>Demonstrated ability to work collaboratively with academic departments and programs, including graduate programs and entities such as the Graduate School, and to promote university-wide interdisciplinary research efforts.</li>
<li>Excellent communication and interpersonal skills, including a clear commitment to transparency.</li>
<li>Demonstrated success in fostering student opportunities for research, with evidence of student-focused and service-minded leadership.</li>
<li>Demonstrated commitment to shared governance and close collaboration with faculty.</li>
<li>Demonstrated ability to build strong relationships with business and industry.</li>
<li>Commitment to the mission and purpose of an urban public research university and ability to work with a culturally diverse population.</li>
</ul>
Wayne State University, founded in 1868, is a nationally recognized public, urban research university in Detroit. Committed to educational opportunity, research and community enrichment, Wayne State serves a critical role in Michigan’s higher education landscape. It holds the highest Carnegie Foundation for the Advancement of Teaching designations in both research and community engagement.
Just as the city of Detroit is undergoing a renaissance, the university itself is in a time of significant transformation, strengthening its ability to serve students from Michigan and around the world.
Wayne State University’s campus, located in the cultural center and historic district in the heart of Detroit’s Midtown neighborhood, encompasses approximately 200 acres. The university enrolls nearly 25,000 students, making it the third largest among Michigan’s 15 public universities and one of the largest in the nation. Wayne State boasts the most diverse student body among Michigan’s public universities, with students of widely diverse backgrounds from nearly every U.S. state and 79 countries. In a recent survey, Wayne State University students ranked the campus diversity highest among a list of campus strengths. The university’s comprehensive academic programs are offered through 13 schools and colleges.
Wayne State University ranked 72nd among American public universities, according to the FY 2021 National Science Foundation Research rankings; its medical sciences, physics, chemistry, physical science and psychology programs and its law school rank in the top 100 nationwide. Annual research funding awarded in 2022 was nearly $288.4 million. Wayne State has a thriving research and technology park called TechTown Detroit and a number of partnerships with government, industry and business. The university houses one of 41 National Cancer Institute-designated comprehensive cancer centers — the Barbara Ann Karmanos Cancer Institute — as well as the NIH-funded Center for Urban Responses to Environmental Stressors.
The Search Committee invites letters of interest and nominations to be submitted directly to the search firm, Anthem Executive. Correspondence should include a curriculum vitae and a letter of interest describing relevant experience and interest in the position, and should be submitted to Scott Watson, Michael Ballew, Florene Stawowy, or J.R. Wheless at:
<a href="mailto:WSUVPR@AnthemExecutive.com" target="_blank">WSUVPR@AnthemExecutive.com</a>
While applications and nominations will be accepted until the position is filled, interested parties are encouraged to submit their materials ASAP to assure optimal consideration. There will be an initial cut-off date for submission to the committee. Expressing interest is the first step in receiving consideration and does not make one an applicant for the position.
Wayne State University is an equal opportunity employer. No person will be discriminated against or harassed in employment because of race, color, religion, gender, national origin, age, disability, familial status, marital status, arrest record, height, weight, sexual orientation, qualified Vietnam era veterans, qualified special disabled veterans, recently separated veterans and other protected veterans, or any other characteristic protected by applicable federal or state law.
University policy requires certain persons who are offered employment to undergo a background check, including a criminal history check, before starting to work. If you are offered employment, the university will inform you if a background check is required.

Vice President for Research

<h3>Job Description</h3>
Job DescriptionWelcome to BrightKey, where we deliver support services to associations, corporations, nonprofits, and government. &nbsp;Vice President, Customer Service Solutions &nbsp;Location: Annapolis Junction, Maryland &nbsp;BrightKey is searching for a dynamic and visionary leader to serve as our Vice President of Customer Service Solutions and guide&nbsp;our call center operations in Annapolis Junction,&nbsp; Maryland. &nbsp;This is more than just a leadership role — it’s an opportunity to&nbsp; embody and champion the values that define us: &nbsp;Roll Up Your Sleeves, focus on the Positive, give a Hoot, show the Love, keep it Honest, do your best, and make a Difference.&nbsp;These principles are at the heart of BrightKey, and we’re looking for someone who lives them daily. About the Role: As Vice President, Customer Service, you will lead BrightKey’s customer service transformation — setting the vision for how we engage with our customers and ensuring we consistently deliver excellence across all service touchpoints. You’ll be responsible for:
<ul>
<li>Defining and executing a forward-thinking customer service strategy aligned with BrightKey’s values and business objectives.</li>
<li>Driving operational excellence and innovation, focusing on customer satisfaction, retention, and brand loyalty.</li>
<li>Leading and developing high-performing teams, building a culture of accountability, inclusion, and motivation.</li>
<li>Identifying emerging trends and technologies in customer service to evolve and future-proof our approach.</li>
<li>Ensuring seamless performance in alignment with service level agreements and client expectations.</li>
</ul>
What We’re Looking For: A strategic, hands-on leader who’s equally comfortable in the boardroom and on the floor. You’re innovative, action-oriented, and deeply committed to exceptional service delivery. Minimum Qualifications:
<ul>
<li>Bachelor’s degree in Business or related field.</li>
<li>15+ years of progressive leadership experience in customer service and call center environments.</li>
</ul>
Key Requirements:
<ul>
<li>Proven success leading large customer service operations and teams.</li>
<li>Expertise in contact center management, including third-party/vendor relationships.</li>
<li>Commercial acumen with a track record of delivering long-term, sustainable success.</li>
<li>Exceptional leadership, communication, and people management skills.</li>
<li>Strong analytical, planning, and organizational abilities.</li>
<li>Inspirational, values-driven leadership style with a passion for team development.</li>
</ul>
BrightKey is an Equal Opportunity Employer (EOE). &nbsp;
Powered by JazzHR
 
Compensation details: 125000-174999 Yearly Salary
 
PI935e3d096de9-25405-37275855

Vice President, Customer Service Solutions- Call Center

<h3>Job Description</h3>
Job Description
Position Purpose
Overall responsibility for operating the store at maximum sales and profit with the Company policies and procedures.
 Job Scope
Store Manager is expected to work the number of hours necessary to successfully operate the store within the guidelines of policies and procedures and the additional requirement of his/her supervisors. A typical workweek is 48 to 52 hours in shopping center stores and 45 hours per week minimum in downtown locations. The number of hours worked should be reported on the time sheet, exactly as worked. Any vacation, sick leave, bereavement or any other absences should have prior approval by the District Manager with supporting personnel status mailed to the Personnel Department. Store Manager should submit monthly and weekly schedule to the District Manager in writing, mailed to the District Manager each week so that it is received no later than Saturday prior to the beginning of the workweek. Any deviation from this schedule should have prior approval of the District Manager.
 Essential Functions
1) To maintain an outgoing and enthusiastic rapport with store customers, providing good service and all possible assistance.
2) To successfully complete the Management Training Program.
3) To employ and properly train a qualified Assistant Manager, with the advice and approval of the District Manager. 
4) Employment and training other store personnel with the assistance of Assistant manager and the advice and approval of District Manager.
5) To obtain the advice of your District Manager on any personnel or operational problems or opportunities. In the absence of the District Manager, you would consult with the Regional Vice-President. In the absence of the District Manager and Regional Vice-President, you will contact the Senior Vice-President of Store Operations.
6) Control of inventory shrinkage to within 2.5% of annual sales. Any inventory shrinkage of over 3.5%, two consecutive, or with 5% or more will result in disciplinary action up to and possibly including termination.
7) To maintain a Shrink Check Test score of 80 or above. Any Shrink check Test below 80 will result in disciplinary action up to and possible including termination. 
8) Enforcement of Company Safety Policies.
9) To maintain a good relationship with all area law enforcement agencies and to continually solicit their assistance in security matters concerning the store.
10) To complete/approve/supervise weekly schedule for all store personnel and to operate the store within the assigned payroll budget with the assistance of the Assistant Manager. To notify the District Manager of any problems with the payroll budget.
11) To assign duties and properly train all employees to properly perform their assignments according to company procedure.
12) To inform all employees of company policies and procedures and to effectively enforce these same policy/procedures at all times. To recognize the fact that as manager, you are responsible for all employees adherence to company policies, including but not limited to Store Work and Disciplinary Policies.
13) To transmit/report payroll information accurately and in a timely manner per policy.
14) By using authorized company procedures to maintain a well-balanced and in-stock merchandise inventory, to include seasonal merchandise distribution.
15) To maintain good standards of cleanliness throughout all areas of the store. 
16) To maintain clean and organized merchandise displays in all departments.
17) To maintain well organized office and stock room areas.
18) Responsible for maintaining store operating hours based on direction from Senior Management at Corporate Office.
19) To verify all receipts of merchandise according to company policy and procedures, reporting any overages/shortages per company procedure.
20) To supervise the pricing of all merchandise according to company procedure.
21) To keep the District Manager/RVP informed of:
a. Any defective merchandise received.
b. Fast and slow sellers.
c. Problems with direct vendor shipments.
22) Total responsibility for the store cash fund and sales receipts. To insure that all cash handling and cash security procedures are enforced.
23) To insure that all reports, records, and inventories are completed accurately and according to company policy and procedure.
24) To keep the District Manager informed of all problems or opportunities, actual or threatened with store equipment or the building structure.
25) To notify in advance your District manager of your absence from the store during normal scheduled work hours.
26) To maintain the confidentiality of all store sales, records, or any other company information.
27) To receive approval of the District Manager for all expenditures over $50.00.
28) To work designated hours as required by the District Manager.
29) To perform any other jobs or duties that may be required or assigned to you.
30) Responsible for implementation of company programs with accuracy and timeliness in order to maximize associate and/or customer benefits. Examples of programs are, but not limited to: incentive plans, sales promotions, and merchandise programs.
31) Project positive leadership
a. Appearance 
b. Professionalism
c. Communication Skills
d. Knowledge
e. Judgment
f. Objectivity
g. Morale of store employees
32) To handle count bulletins, markdowns, on-hand requests with accuracy in a timely manner.
33) To update on hand of merchandise on a regular basis to ensure accuracy of inventory levels.
34) To call in deposit information on a daily basis as required by corporate.
35) Ordering merchandise weekly to maintain in-stock and maximize sales.
Authority
1) To hire store personnel as per company policy with approval of District Manager.
2) To terminate store personnel after reviewing and receiving approval of the District Manager or Regional Operations Manager/Field Human Resources Manager.
3) Conduct annual performance reviews and request pay adjustments to District Managers.
4) To use good judgment in authorizing refund or exchanges which do not specifically meet the standards of company policy governing that transaction and taking this action with the intent that helping the customer would be in the best interest of the company.
5) Using good judgment while enforcing the policy and procedure, handling layaways, credit cards, checks, and cash transactions. 
 Qualifications and Skills Required
ü High School Diploma or GED
ü 3+ years of related experience in store management
ü Ability to effectively communicate in English
ü Strong planning, coaching, analytical and communication skills
ü Strong written and verbal communication skills
ü Team-oriented work style
 Working Conditions
ü Retail store environment where extended periods of standing are required
ü Retail store stockroom environment subject to fluctuations in temperature
ü Occasional lifting and maneuvering of merchandise and displays
ü Frequent lifting and maneuvering of merchandise and displays
ü Exposure to dust and extreme temperatures while unloading trailers
ü Scheduled work hours may vary, to include evenings and weekends
ü Occasional use of ladders required
 Education Equivalency
ü AS/AA degree plus 2 years of related experience

STORE MANAGER

<h3>Job Description</h3>
Job Description
About Hillsboro Aviation
Founded in 1980, Hillsboro Aviation offers complete helicopter and airplane services comprised of five divisions: contract &amp; charter, aircraft sales &amp; management, service center, FBO, and parts sales. Serving domestic and international markets in the government, commercial, and private sectors, we have over 85 employees and 10 turbine aircraft. We operate out of our award-winning headquarters at the Portland-Hillsboro Airport (KHIO).
Our Vision
We believe in the power of a personal approach. We passionately purvey the notion of flight, a dream demanding creativity, persistence, resilience, and intent. We strive to foster a legacy of innovative thought, leadership, mentorship, service, and sustainability. We are dedicated to providing opportunity and growth for our team, our customers, and our community by providing extraordinary and memorable experiences in the air and on the ground.
The Position
As an Executive Assistant you will work closely with the Senior Management team to ensure optimal use of HubSpot CRM to facilitate marketing activities and provide high-level admin support. You will report to the Vice President/COO and will be responsible for the following, including but not limited to:
<ul>
<li>Lead the management, maintenance, and optimization of HubSpot CRM, ensuring the system is used efficiently across all departments.</li>
<li>Act as a liaison between the executive and other staff, clients, or partners. Handle incoming calls, emails, and other correspondence in a timely and professional manner.</li>
<li>Assist with special projects, research, and other tasks as assigned. Track deadlines and ensure project timelines are met.</li>
</ul>
Ideal candidates can work independently within his/her areas of responsibilities under limited supervision; value a strong work ethic and optimistic attitude; maintain a critical eye for detail and organization; are excited to represent Hillsboro Aviation in front of key customers, including foreign governments, community leaders, and business partners.
Job Responsibilities
<ul>
<li>HubSpot CRM Management:
<ul>
<li>Lead the management, maintenance, and optimization of HubSpot CRM, ensuring the system is used efficiently across all departments. </li>
<li>Input, track, and manage client leads, opportunities, and sales pipelines, ensuring all data is accurate and up-to-date. </li>
<li>Create, implement, and manage workflows, automations, and email campaigns to enhance client engagement and streamline internal processes. </li>
<li>Generate detailed sales, marketing, and performance reports, and assist with interpreting data for strategy development. </li>
<li>Collaborate with marketing and sales teams to ensure HubSpot is aligned with company goals and initiatives. </li>
<li>Train staff on best practices for using HubSpot and troubleshoot any issues related to the system. </li>
</ul>
</li>
<li>Calendar Management:
<ul>
<li>Schedule and manage appointments, meetings, and travel arrangements for the executive, ensuring time is utilized effectively. </li>
</ul>
</li>
<li>Communication Support:
<ul>
<li>Act as a liaison between the executive and other staff, clients, or partners. Handle incoming calls, emails, and other correspondence in a timely and professional manner. </li>
</ul>
</li>
<li>Travel Coordination:
<ul>
<li>Plan and organize domestic and international travel, including flights, accommodations, itineraries, and transportation. </li>
</ul>
</li>
<li>Meeting Coordination:
<ul>
<li>Prepare agendas, take minutes, and follow up on action items from meetings. Organize and schedule internal and external meetings with high attention to detail. </li>
</ul>
</li>
<li>Document Management:
<ul>
<li>Draft, proofread, and edit correspondence, presentations, reports, and other documents. Maintain and organize important files and confidential information. </li>
</ul>
</li>
<li>Project Support:
<ul>
<li>Assist with special projects, research, and other tasks as assigned. Track deadlines and ensure project timelines are met. </li>
</ul>
</li>
<li>Expense Management:
<ul>
<li>Process expenses, create reports, and track budgets for the executive’s office. </li>
</ul>
</li>
<li>Event Planning:
<ul>
<li>Coordinate logistics for company events, conferences, and functions as required. </li>
</ul>
</li>
<li>Other duties as assigned</li>
</ul>
Qualifications/Licenses
<ul>
<li>Education:
<ul>
<li>Bachelor's degree or equivalent experience preferred. </li>
</ul>
</li>
<li>Experience:
<ul>
<li>3+ years of experience managing HubSpot CRM, as well as executive assistant or administrative support experience, preferably in a corporate setting. </li>
</ul>
</li>
<li>Technical Skills:
<ul>
<li>Advanced proficiency in HubSpot CRM, Microsoft Office Suite (Word, Excel, PowerPoint, Outlook). Familiarity with project management tools and virtual meeting platforms (e.g., Zoom, Microsoft Teams). </li>
</ul>
</li>
<li>Organizational Skills:
<ul>
<li>Strong time-management skills, ability to multitask, and prioritize effectively, especially when managing HubSpot alongside other responsibilities. </li>
</ul>
</li>
<li>Communication Skills:
<ul>
<li>Excellent written and verbal communication abilities, with a high level of professionalism. </li>
</ul>
</li>
<li>Attention to Detail:
<ul>
<li>Exceptional attention to detail and accuracy, especially in managing and analyzing CRM data. </li>
</ul>
</li>
<li>Problem-Solving:
<ul>
<li>Ability to handle complex situations, especially regarding CRM processes, and prioritize conflicting demands.</li>
</ul>
</li>
</ul>
Preferred Skills/Experience
<ul>
<li>HubSpot certification or advanced proficiency with CRM systems. </li>
<li>Experience in sales, marketing, or business development teams, with knowledge of CRM-based activities. </li>
<li>Ability to maintain confidentiality and discretion at all times. </li>
<li>Experience in event coordination and travel logistics. </li>
<li>Experience in the general aviation industry</li>
</ul>
Benefits
<ul>
<li>Competitive salary</li>
<li>Paid vacation, sick days, and holidays</li>
<li>Medical, dental, and vision</li>
<li>401K</li>
</ul>
Hillsboro Aviation’s growth and sustainability is rooted in its commitment to attracting a diverse set of talent from around the world. To that end, we encourage qualified individuals from all walks of life to apply. We are an equal opportunity employer (EEO) and do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
This job will remain open until filled. Please do not call regarding the status of your application.

Executive Assistant

<h3>Job Description</h3>
Job Description
Company Overview
Allbridge delivers property technology (PropTech) solutions that drive value for property owners in the multifamily and hospitality space to elevate the connected experience for residents and guests. We currently serve more than 1 million rooms across North America and the Caribbean partnering with owners, developers, general contractors, and operators who benefit from Allbridge’s combined engineering and support expertise with a vision of an innovative end-user digital experience. 
We are rapidly growing and seeking top talent to join our team. If you want to work in a thriving industry that combines best-of-breed solutions with technology planning, engineering, installation, and support, Allbridge may be the company for you. Made up of talented, dedicated, and energetic professionals, Allbridge offers significant career growth opportunities, and competitive compensation and benefits which are designed to inspire, reinforce, and reward a culture of empowerment, teamwork, and a healthy work-life balance. 
Join us in transforming property technology into one seamless, connected experience! 
Job Summary
Working as a subject matter expert leading the network support team members, operate with a strong sense of urgency, ownership, and customer service, proactively setting expectations to effectively resolve cases and regularly update customers on the status of their open tickets. Guide and mentor team members on complex service issues (i.e., technical, best practices, soft skills, customer service, etc.) involving network and communication systems applications, including appropriately escalating a support cases. In all circumstances promote a productive and positive customer experience to resolving outages and/or incidents in existing hospitality and multifamily space infrastructure. 
This is an exempt role and is a member of the Technical Support, Data Department reporting directly to the Vice President, Support.
Allbridge is currently operating under a hybrid work model, allowing colleagues the opportunity to connect with others in person and the flexibility to work remotely. For some business groups and positions, job function requirements may require more time at the primary work location, while greater flexibility may be in place for others.  
Essential Job Functions and Responsibilities 
<ul>
<li>Working as a subject matter expert, performing with a strong sense of urgency, ownership, and customer service, lead the network support team members, proactively set expectations to effectively resolve cases and regularly update customers on the status of their open tickets. In all circumstances promote a productive and positive customer experience to resolving outages and/or incidents in existing hospitality and multifamily space infrastructure. Has authority to communicate with authorized customer representatives as needed.</li>
<li>Acting as a working manager, perform troubleshooting of data networks, endpoints, peripheral devices, and additional customer premise equipment that relates to the customer’s voice and data network infrastructure, specifically for high-profile customers. Troubleshoot all aspects of service delivery to include endpoint, device provisioning, LAN and WAN connectivity and associated protocols/services such as ARP, DHCP, FTP, CDP/LLDP, etc. (Note: Each Lead Support Engineer position will be “assigned” a specific product - BroadSoft, NEC, Mitel, HSIA, Video, etc.) </li>
<li>Introduce and propose solutions to help maintain, test, and administer the most updated firmware on client equipment.</li>
<li>Guide and mentor team members on complex service issues (i.e., technical, best practices, soft skills, customer service, etc.) involving network and communication systems applications, including appropriately escalating a support cases. </li>
<li>Act as the primary escalation point for assigned product and hardware issues. Setup and manage daily or bi-weekly calls with assigned product team members.</li>
<li>Set expectations that all service tickets are assigned across all available team members and are owned with full accountability with minimal escalation to senior members, according to company policy and standards. </li>
<li>Responsible for complex execution within support function for daily management of the assigned data support network product queue to ensure timely resolution per SLA requirements. </li>
<li>Prepare and communicate timely schedules, staffing for standard hours and on-call assignments to set expectations for complete coverage of Tier II / Tier III tickets from 8AM ET - 5PM PT M-F. Remain available for escalation issues for assigned product after-hours.</li>
<li>Create, track, and evaluate productivity goals and metrics, effectively addressing unfavorable variances within the team (i.e., open tickets, aging cases, NPS, CSAT, etc.).</li>
<li>Maintain a world class Net Promoter Score (NPS) of 75 or higher, making recommendations to improve the quality, policy, and standards of customer service support. Continuously initiate efforts to develop a positive and engaging rapport with customers that builds trust as a long-term service provider. </li>
<li>Define standard support policies, standards, guidelines, and best practices, leading by example and consistently holding team members accountable to the same.</li>
<li>Consistently integrates Allbridge’s core values into their everyday habits by treating all customers, internal and external, professionally, honestly, and respectfully.</li>
<li>Accepts ownership and accountability of position responsibilities and strives to deliver results for customers that establish high standards, credibility, and quality performance</li>
<li>Other miscellaneous duties as assigned by management. </li>
</ul>
Required Qualifications 
<ul>
<li>Bachelor’s degree from an accredited university (or international equivalent) in computer science, information technology, or network engineering. In lieu of degree, 10 years of technical support experience.</li>
<li>10+ years of experience in networking with preferred experience in Ruckus, Aruba and Meraki </li>
<li>Required to have a minimum of five years of relevant work experience supporting an enterprise level at a team lead level </li>
<li>Must have demonstrated ability to troubleshoot all aspects of service delivery to include endpoint, device provisioning, LAN and WAN connectivity and associated protocols/services such as ARP, DHCP, FTP, CDP/LLDP, etc.</li>
<li>Intermediate knowledge of data networks and voice applications are required. Must be dedicated and committed to timely and effective problem resolution. </li>
<li>Essential to have an excellent working knowledge and application of the customer care team function, setting expectations to consistently deliver a high touch customer service experience, demonstrating excellent problem solving and leadership.</li>
<li>Must have a demonstrated ability to collaborate internally to effectively report on and resolve customer cases in a timely manner, and effectively coordinate resources.</li>
<li>Ability to consistently assume responsibility and ownership for work performed.</li>
<li>Ability to provide technical support for co-workers, customers, and other vendors.</li>
<li>Must be able to work independently and in a fast-paced environment.</li>
<li>Handle multiple tasks concurrently through prioritization and accurate problem assessment in a potentially stressful environment.</li>
<li>Must consistently demonstrate a high level of customer-service oriented with excellent interpersonal skills; able to respond promptly to client needs, follow through, and resolve issues in a pleasant and helpful manner.</li>
<li>Operates daily with a high attention to detail, remains proactive, organized, reliable, and process-focused with ability to multi-task in a dynamic, and rapidly changing product environment work environment.</li>
<li>Must be flexible, an outstanding communicator, and have established skills in accuracy, organization, and time management. </li>
<li>Must be able to work effectively as a team member in a fast paced, and high-volume work environment, operating with a high level of detail and conscientiousness. </li>
<li>Required to have demonstrated intermediate level PC skills with the ability to effectively operate within a Windows Operating System and Windows based programs such as Microsoft Excel, Word, Outlook, SharePoint, Teams, and Project.</li>
<li>Must possess excellent written and verbal communication skills, as well as interpersonal skills with a customer service focus in the English language.</li>
<li>Ability to travel up to 10% based on customer needs.</li>
</ul>
Preferred Qualifications 
<ul>
<li>Strong preference to have knowledge of the hospitality, multifamily, and call center industry.</li>
</ul>
Workplace Benefits We Offer 
In addition to earnings and other incentives Allbridge offers a comprehensive package of benefits, based on eligibility, typically for regular, full-time positions, some of which includes: 
<ul>
<li>Medical and Prescription options, Dental, Orthodontics and Vision Plans</li>
<li>Rich HSA company-funded options and Flexible Spending accounts</li>
<li>100% Company paid premiums for Short Term Disability </li>
<li>Life and Accidental Death and Dismemberment insurance Plan options</li>
<li>Supplemental Insurance Plan options</li>
<li>401(k) Profit-Sharing Retirement plan </li>
<li>Flexible Paid Time Off after 60 days of employment </li>
<li>Paid Holidays, per Employee Handbook</li>
<li>Workplace culture supportive of diversity and inclusion</li>
</ul>
Equal Opportunity Statement
Allbridge is an Equal Opportunity Employer. Allbridge does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.

Network Support Lead Engineer

<h3>Job Description</h3>
Job Description
PROGRAM DIRECTOR - EXTENDED DAY TREATMENT (EDT)
POSITION SUMMARY: The Program Director is responsible for case management, treatment planning, implementation of treatment interventions and discharge planning for all the children in the EDT Program. The Program Director is responsible for carrying out the treatment philosophy of the Agency and has a significant role in shaping that philosophy as a member of the Management Team. The Program Director is responsible for overseeing the admission process, the development of the treatment plan including discharge planning and the coordination of treatment for each child in the program. The employee is also responsible for ensuring an appropriate therapeutic milieu and safe environment conducive to the treatment of the children in the EDT Program. The Program Director is expected to work closely with the EDT Program Supervisor in managing the daily operations of the program. This individual is responsible for the hiring, training, and scheduling of Clinicians, Program Supervisors and Direct Care Workers. In addition, the employee is responsible for ensuring the appropriate training, coaching and supervision for these employees including progressive discipline if necessary. In carrying out the above responsibilities, the Program Director interacts with all administrative and treatment staff, as well as numerous outside agencies and other professionals, DCF, physicians, hospitals, and private consultants. The Program Director is responsible to the Vice President for Community Services. This individual is expected to perform other duties.
POSITION STATUS: Exempt
TECHNOLOGIES: Microsoft Office Suite, Scheduling Platform, Online Trainings Platform, Electronic Health Record Systems
Accountable and responsible for the following results:
<ul>
<li>Hires, trains, schedules, and disciplines all Clinicians, Program Supervisors and Direct Care Workers in the EDT Program.</li>
<li>Creates a positive work environment for staff by attending to morale issues, training needs and system issues.</li>
<li>Develops, administers, and monitors programs and young people’s participation in all activities focused on programming specifically for youth with developmental and psychiatric disabilities and/or behavioral disorders.</li>
<li>Oversees, monitors, and implements treatment team philosophy at The Children's Center of Hamden. </li>
<li>Ensures trauma sensitive milieu programming.</li>
<li>Models appropriate team participation.</li>
<li>Develops and implements appropriate admissions process.</li>
<li>Supervises all staff in the development and implementation of the treatment plan including case management. Monitors the effectiveness of the treatment plan.</li>
<li>Coordinates and supervises case conferences and treatment team meetings.</li>
<li>Schedules psychiatric consults.</li>
<li>Manages department budget: expenses and attention to revenue.</li>
<li>Implements Continuous Quality Improvement (CQI) and Utilization Review (UR) studies within the department that ensure and facilitate quality service delivery.</li>
<li>Reviews all reports of suicidal ideation/gestures of youth in the program and ensures that all policies and procedures are adhered to, including reporting requirements to doctors and the State of Connecticut.</li>
<li>Ensures that treatment plans are revised and updated when there is a need for a change in the plan of care and at least within 15 days of admission and every 30 days from the date of admission.</li>
<li>Ensures that youth are properly assessed for suicidality and/or serious risk at admission and, as needed, based upon policies and procedures thereafter. </li>
<li>Maintains appropriate boundaries with staff, clients and client families. Adheres to The Children’s Center of Hamden’s Boundary Code of Ethics.</li>
<li>Participates and maintains certification in all mandatory training including CCG, CPR, Fire Safety Training, Blood Borne Pathogens Training, MSDS Training, Boundary Training, EpiPen Training, and any others as assigned.</li>
<li>On call for emergencies.</li>
<li>Maintains records including clinical files, all forms and reports required by the State of Connecticut and any other related paperwork associated with the EDT Program.</li>
<li>Is aware of agency Policies and Procedures and ensures that department manual is current by reviewing and revising as necessary.</li>
<li>Ensures program compliance with Medicaid requirements.</li>
<li>Ensures policies and procedures regarding access to all individuals regardless of race are enforced.</li>
<li>Identifies training needs for staff regarding issues of cultural competence.</li>
<li>Collects data from clients and families to ensure that they are feeling respected with regard to culture.</li>
<li>Monitors and ensures that all training for employees in their department is up to date.</li>
<li>Develops and monitors policies and strategies to provide ongoing assessment and maintenance of a safe environment for youth and families served in the program.</li>
<li>Collects data from clients and families about their experiences and perceptions with regards to safety at the agency.</li>
</ul>
<ul>
<li>Clinical License Required.</li>
<li> 5+ years of post-graduate clinical experience in child/adolescent field.</li>
<li>Knowledge of programming related specifically to working with youth with developmental and psychiatric disabilities and/or behavioral disorders. </li>
<li>Knowledge and ability to implement trauma sensitive treatment approaches.</li>
</ul>
 
<ul>
<li>LMFT, LPC, LMSW, or LCSW required.</li>
</ul>
 
While performing the duties of this job, the employee is regularly required to perform the following essential job functions:
Light lifting (&lt;20 lbs.) Standing Sitting Seeing
Moderate lifting (20 – 50 lbs.) Reaching Walking Hearing
Heavy lifting (&gt;50 lbs) Bending Climbing Talking
Driving Repetitive Motion Push/Pulling
Other, specify:
The work environment is primarily representative of those an employee encounters while performing the essential functions of the job. 
Potential exposure to waste and bodily fluids
Potential allergenic and/or irritant conditions
<ul>
<li>Values/Ethics: Ability to act with integrity and respect in personal and organizational practices, treating all people equitably including respecting professional, ethical and people values. </li>
<li>Communication: Ability to write and speak clearly and succinctly in a variety of communication settings; can get messages across that have the desired effect.</li>
<li>Conflict Resolution: Facilitating the prevention and/or resolution of conflict while preserving working relationships while maintaining composure.</li>
<li>Organization: Ability to manage multiple projects; determine project urgency, uses goals to guide actions; organizes and schedules task effectively.</li>
<li>Teamwork: Readily sharing information, knowledge, and personal strengths. Seek to understand and build on differing perspectives of others to enhance team efficiency and quality outcomes.</li>
<li>Computer: Ability to use computers and other forms of technology. Ability to learn required office software products.</li>
</ul>
<ul>
<li>Decision Making/Decisiveness: Making and taking responsibility for and demonstrating commitment to appropriate decisions in a timely manner. Ensuring that decisions are made based on policies, rules and organizational directives and solving emerging problems. </li>
<li>Leadership: Creating a working environment that promotes and encourages team members' participation to attain common and individual objectives. Leading by example.</li>
<li>Project Management: The discipline of planning, organizing, and managing resources to bring about the successful completion of a specific project.</li>
<li>Strategic Thinking: Innovating through analysis of issues and trends and how these link to responsibilities, capabilities, and potential of the organization.</li>
</ul>
 
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

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