<h3>Job Description</h3>
Glenwild Golf Club and Spa in Park City, UT is looking to hire a part-time Spa Receptionist for the golf season (approximately June-September). Are you passionate about delivering exceptional customer service in a serene and luxurious environment? Do you thrive in a dynamic workplace where every day brings new challenges and opportunities to connect with people? If so, we invite you to become a valued member of our team as a Spa Receptionist at our prestigious private golf club.
ABOUT GLENWILD GOLF CLUB AND SPA
Located amid flower-filled meadows and majestic alpine slopes, we are a golf club that offers a retreat as exclusive as it is desirable. Our 950-acre sanctuary features a magnificent clubhouse and spa surrounded by a championship golf course designed by Tom Fazio and recognized as "Best in Utah" by Golf Digest.
We believe in treating our employees with the same respect as our members and guests. In addition to our positive work culture, we offer competitive pay and a fantastic culture. We also provide top-notch training that adds value to your resume and future career opportunities!
A DAY IN THE LIFE OF A SPA RECEPTIONIST
As a Spa Receptionist at our exclusive private golf club, your day begins with a warm greeting to members and guests as they enter our tranquil spa oasis. You'll manage spa reservations with precision, ensuring every appointment is seamlessly scheduled to perfection. Throughout the day, you'll be the friendly face at the front desk, assisting guests with inquiries, handling payments with finesse, and providing information about our luxurious spa services and promotions. You'll maintain spa areas with the necessary supplies and product inventory. Ensuring spa entry rooms are immaculate at all times. Collaborating closely with our talented spa therapists, you'll ensure that each guest's experience is nothing short of extraordinary, from the moment they step through our doors until they depart feeling rejuvenated and refreshed. With your impeccable organizational skills and genuine passion for wellness, you'll play a pivotal role in creating unforgettable moments of relaxation and bliss for our cherished members and guests.
QUALIFICATIONS
Ideal qualifications for this role include previous experience in customer service or hospitality, preferably within a spa or similar setting. Strong communication and interpersonal skills are essential, along with a friendly and professional demeanor. Excellent organizational abilities and attention to detail are crucial for managing spa reservations and coordinating services effectively. Proficiency in computer systems and software, flexibility to work weekends and holidays, and a genuine passion for wellness and guest satisfaction are also highly valued. While certification in CPR and First Aid is preferred, it's not mandatory.

WORK SCHEDULE
Weekend availability required. Schedule: Thursday through Sunday from 10.00am to 6.30pm
ARE YOU READY TO JOIN OUR TEAM?
If you feel that you would be right for this job, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you!
Location: 84098
Job Posted by ApplicantPro

Spa Receptionist

<h3>Job Description</h3>
Opportunity: Spa Receptionist - Part Time
For You:
Be part of a luxury revolution in the hospitality space. 
When you become a Team Member at the Woodmark Hotel &amp; Still Spa, you’re empowered to share your craft side by side with passionate and talented people inspired to create incredible guest moments every day. 
If this approach aligns with your passions, join us at a place where your voice and opinion is an integral part of the next generation of hospitality.
Perks and Benefits: 
The Woodmark Hotel &amp; Still Spa offers qualifying Team Members these unique perks &amp; benefits.
Perks for ALL Team Members:
<ul>
<li>Easy access to work - centrally located in Kirkland, Washington
<ul>
<li>Free on-property parking.</li>
</ul>
</li>
<li>Daily $5.00 team member meal credit. </li>
<li>Team member appreciation events and recognition celebrations.</li>
<li>Carillon Point property discounts and perks. </li>
<li>LifeMart discount program through ADP.</li>
<li>Medical, Dental, and Vision Insurance.</li>
<li>Group Life Insurance</li>
<li>401(k) Plan</li>
<li>PTO 17 days </li>
<li>Team member Assistance Program</li>
</ul>
What We Are Looking For:
The Spa Receptionist is responsible for greeting spa guests in a friendly and professional manner. They will book spa services and perform basic reception duties for the Still Spa. They will provide exceptional service to create an extraordinary guest experience, as well as maintain the AAA Four Diamond Standards.
The Spa Receptionist shall strive to provide exceptional service to both internal and external guests at all times. They will be responsible for exemplifying the Woodmark Hotel &amp; Still Spa Culture as well as promoting our hotel values of Honesty, Enthusiasm, Integrity, Accountability and Passion for Service. The hourly rate for this position is $22.44 / hour. Mornings, evenings, and weekend availability required. 
<ul>
<li>Greets and welcomes guests upon arrival</li>
<li>Accepts payment from guests</li>
<li>Distributes locker keys, spa robes, slippers, etc. </li>
<li>Completes opening and/or closing tasks</li>
<li>Gives guests a tour of the facilities as required </li>
<li>Maintains accurate records of locker availability</li>
<li>Answer questions regarding spa services and retail products (must attend product training)</li>
<li>Maintain call log at the front desk; call guests prior to appointment to confirm date and time of service </li>
<li>Maintains strong knowledge of all spa services, including benefits and uses of each</li>
<li>Uses book4time system to book appointments and ring up retail merchandise</li>
<li>Contacts appropriate party if necessary, when a guest problem is reported</li>
<li>Answers incoming guests calls and transfers appropriately</li>
<li>Provides general hotel information for guests</li>
<li>Exemplifies the Woodmark Standards of Excellence</li>
<li>Attends appropriate hotel and departmental meetings</li>
<li>Maintains guest/client confidentiality</li>
<li>Resolves guest problems and is empowered to act in absence of manager</li>
<li>Maintains records for all VIPs, special requests, etc. </li>
<li>Maintains an up to date working knowledge of all hotel amenities as well as any special events</li>
<li>Interacts with hotel staff in a professional manner and assist other departments when necessary </li>
<li>Upsells other hotel services and amenities to guests</li>
<li>Must maintain strong email communication regarding shift changing and client requests updating internal notes to keep other spa desk member informed</li>
<li>Must be able to accurately follow verbal and written instructions</li>
<li>Must be detailed-orientated and able work well under pressure fast-paced environment</li>
<li>Must possesses excellent listening and communication skills </li>
<li>Ability to work a flexible schedule that includes evenings, weekends and holidays</li>
<li>Ability to book and organize events related to the spa.</li>
<li>Always maintains a professional demeanor and attitude; effectively interact with guests and associates, and resolve problems/conflicts in a diplomatic and tactful manner</li>
<li>Must have a passion for creating an exceptional experience for all guests</li>
<li>Maintains constant awareness of safety issues; reports all safety incidents to on-duty supervisor. </li>
<li>Acts with responsibility towards all company property, supplies and equipment. </li>
<li>Maintains a professional appearance and follows all Woodmark Appearance Standards.</li>
<li>Remains alert, courteous and helpful to the guests and colleagues at all times.</li>
<li>Assists new hires with paper work and logging on to computer </li>
<li>Utilize Birch Street to maintain and track retail inventory </li>
<li>Packages and sends product to clients </li>
<li>Performs other duties as assigned</li>
</ul>
EXPERIENCE &amp; EDUCATION:
<ul>
<li>High school diploma or equivalent required</li>
<li>At least one year customer service experience required</li>
</ul>
JOB REQUIREMENTS:
<ul>
<li>Must be a United States citizen or possess a valid work permit</li>
<li>Must be at least 18 years of age</li>
<li>Must have a natural ability to interact with others</li>
<li>Must be able to read, write and speak English</li>
<li>Must be able to accurately follow verbal and written instructions</li>
<li>Must possesses excellent communication skills</li>
<li>Must have excellent listening skills </li>
<li>Must be able to work in a fast-paced environment </li>
<li>Must be professional in appearance and demeanor</li>
<li>Must always ensure a teamwork environment</li>
<li>Ability to work a flexible schedule that may include evenings, weekends and holidays</li>
<li>Must have the ability to effectively interact with guests and team members; and resolve problems/conflicts in a diplomatic and tactful manner</li>
<li>Must have a passion for creating an exceptional experience for all guests</li>
</ul>
WORKING CONDITIONS:
<ul>
<li>Must be able to sit throughout the shift, with intermittent periods of standing and walking;</li>
<li>Must be able to lift, carry push &amp; pull up to 25 lbs occasionally.</li>
<li>Must be able to perform simple grasping, fine manipulation, squeezing and repetitive hand &amp; arm movements frequently</li>
<li>Must be able to bend, squat, crawl, kneel, push, pull, walk on uneven surfaces on an occasional basis;</li>
<li>While primarily an indoor job, must be able to walk outside in a variety of weather conditions (rain, wind, snow, heat);</li>
</ul>
This job description in no way states or implies that these are the only duties to be performed by this team member. The team member will be required to follow other instructions and perform other work-related duties requested by their supervisor.
Woodmark Hotel is an Equal Opportunity Employer (EOE) and is committed to providing equal opportunities regardless of age, race, religion, color, national origin, citizenship, sex, veteran's status, disability, or any other legally protected status.

<h3>Job Description</h3>
Benefits:
<ul>
<li>401(k)</li>
<li>Dental insurance</li>
<li>Employee discounts</li>
<li>Flexible schedule</li>
<li>Health insurance</li>
<li>Paid time off</li>
<li>Training &amp; development</li>
<li>Vision insurance</li>
</ul>
Do people often refer to you as their "energetic" friend? Are you a passionate individual who is motivated by success? We can teach you everything you need to know about the spa industry - all we need is YOU to bring your excellent customer service skills! Hand &amp; Stone Massage and Facial Spa is looking for an experienced customer service orientated individual to join our Spa Associate team at our Cranberry location. This person will build and maintain client relationships by offering exceptional service and supporting the team to ensure a successful day.
We understand having a busy schedule and we are here to help! We offer various shifts to work with your lifestyle (not against it) with the necessity of a friendly and stable work environment. If you are looking to work full-time - GREAT! If you are looking to work part-time - GREAT! Let us know how we can accommodate you!
Responsibilities
<ul>
<li>Meet membership sales goals</li>
<li>Detailed knowledge of the menu of services dont worry, well train you!</li>
<li>Have excellent customer service to members and guests, while building relationships that last</li>
<li>Capable of working flexible hours</li>
<li>Effectively communicate sales, promotions, and service options with clients</li>
<li>Bring a positive and energetic attitude</li>
<li>Answer phones, schedule appointments, and file documents</li>
<li>Uphold spa cleanliness standards and various other duties as assigned</li>
</ul>
Whats in it for you?
<ul>
<li>Competitive Compensation - hourly wage PLUS commissions.</li>
<li>Contests - do you want to put your sales skills to the test? See what we have in store!</li>
<li>Career Advancement - You have the potential for rapid advancement, including management roles, based on performance.</li>
<li>Ongoing Training - We are ALWAYS learning and improving.</li>
<li>Flexible Hours - Whether you are working part-time or full-time, your busy lifestyle is on our mind!</li>
<li>Positive and Professional Work Environment - We like to have fun and keep work interesting. We hope you do too!</li>
<li>Employee Discounts - Who wouldnt want discounts on products, services, AND gift cards?</li>
</ul>
Spa Membership Sales Associate Qualifications:
<ul>
<li>Capable of working flexible hours (evenings and weekends required)</li>
<li>Special consideration given to candidates with prior retail or membership sales experience (Gym, Tanning, or Salon) or prior Spa experience such as Massage Envy, Elements or Massage Heights or general beauty and wellness industry knowledge</li>
<li>Critical thinking skills, including conflict resolution</li>
<li>Excellent verbal and written communication</li>
<li>Must be exceptionally organized and have great attention to detail</li>
<li>Must be a strong team player with the ability to work independently with minimal supervision</li>
<li>Experience with Zenoti software a plus</li>
</ul>
Job Type: Full-time / Part-time Additional Compensation:
<ul>
<li>Commission</li>
<li>Bonuses</li>
<li>Store Discounts</li>
<li>PTO</li>
<li>Health Benefits</li>
</ul>

<h3>Job Description</h3>
Benefits:
<ul>
<li>401(k)</li>
<li>Dental insurance</li>
<li>Employee discounts</li>
<li>Flexible schedule</li>
<li>Health insurance</li>
<li>Paid time off</li>
<li>Training &amp; development</li>
</ul>
Do people often refer to you as their "energetic" friend? Are you a passionate individual who is motivated by success? We can teach you everything you need to know about the spa industry - all we need is YOU to bring your excellent customer service skills! Hand &amp; Stone Massage and Facial Spa is looking for an experienced customer service orientated individual to join our Spa Associate team at our East Liberty location. This person will build and maintain client relationships by offering exceptional service and supporting the team to ensure a successful day.
We understand having a busy schedule and we are here to help! We offer various shifts to work with your lifestyle (not against it) with the necessity of a friendly and stable work environment. If you are looking to work full-time - GREAT! If you are looking to work part-time - GREAT! Let us know how we can accommodate you!
Responsibilities
<ul>
<li>Meet membership sales goals</li>
<li>Detailed knowledge of the menu of services dont worry, well train you!</li>
<li>Have excellent customer service to members and guests, while building relationships that last</li>
<li>Capable of working flexible hours</li>
<li>Effectively communicate sales, promotions, and service options with clients</li>
<li>Bring a positive and energetic attitude</li>
<li>Answer phones, schedule appointments, and file documents</li>
<li>Uphold spa cleanliness standards and various other duties as assigned</li>
</ul>
Whats in it for you?
<ul>
<li>Competitive Compensation - hourly wage PLUS commissions.</li>
<li>Contests - do you want to put your sales skills to the test? See what we have in store!</li>
<li>Career Advancement - You have the potential for rapid advancement, including management roles, based on performance.</li>
<li>Ongoing Training - We are ALWAYS learning and improving.</li>
<li>Flexible Hours - Whether you are working part-time or full-time, your busy lifestyle is on our mind!</li>
<li>Positive and Professional Work Environment - We like to have fun and keep work interesting. We hope you do too!</li>
<li>Employee Discounts - Who wouldnt want discounts on products, services, AND gift cards?</li>
</ul>
Spa Membership Sales Associate Qualifications:
<ul>
<li>Capable of working flexible hours (evenings and weekends required)</li>
<li>Special consideration given to candidates with prior retail or membership sales experience (Gym, Tanning, or Salon) or prior Spa experience such as Massage Envy, Elements or Massage Heights or general beauty and wellness industry knowledge</li>
<li>Critical thinking skills, including conflict resolution</li>
<li>Excellent verbal and written communication</li>
<li>Must be exceptionally organized and have great attention to detail</li>
<li>Must be a strong team player with the ability to work independently with minimal supervision</li>
<li>Experience with Zenoti software a plus</li>
</ul>
Job Type: Full-time / Part-time Additional Compensation:
<ul>
<li>Commission</li>
<li>Bonuses</li>
<li>Store Discounts</li>
<li>PTO</li>
<li>Health Benefits</li>
</ul>

<h3>Job Description</h3>
Job Description: Hand &amp; Stone Massage and Facial Spa is a national franchise that specializes in massage, facials, and hair removal services. With over 500 locations across the US and Canada, the Hand &amp; Stone brand is a leader in the membership-based spa services industry. Hand and Stone Massage and Facial Spa, located in Hand &amp; Stone - Dr Phillips/Windermere, is seeking a Spa Receptionist. You are a critical link in ensuring that our customers' experience in our spa is nothing other than outstanding! Do people often refer to you as their "energetic" friend? Are you a passionate individual who is motivated by success? We can teach you everything you need to know about the spa industry - all we need is YOU to bring your excellent customer service skills!
Responsibilities:
<ul>
<li>Meet membership sales goals</li>
<li>Detailed knowledge of the menu of services dont worry, well train you!</li>
<li>Have excellent customer service to members and guests, while building relationships that last</li>
<li>Capable of working flexible hours</li>
<li>Effectively communicate sales, promotions, and service options with clients</li>
<li>Uphold spa cleanliness standards</li>
<li>Bring a positive and energetic attitude</li>
<li>Answer phones, schedule appointments, and file documents</li>
<li>Perform various other duties as assigned</li>
</ul>
Whats in it for you?
<ul>
<li>Competitive Compensation - hourly wage PLUS commissions.</li>
<li>Contests - do you want to put your sales skills to the test? See what we have in store!</li>
<li>Career Advancement - You have the potential for rapid advancement, including management roles, based on performance.</li>
<li>Ongoing Training - We are ALWAYS learning and improving.</li>
<li>Flexible Hours - Whether you are working part-time or full-time, your busy lifestyle is on our mind!</li>
<li>Positive and Professional Work Environment - We like to have fun and keep work interesting. We hope you do too!</li>
<li>Employee Discounts - Who wouldnt want discounts on products, services, AND gift cards?</li>
</ul>
Qualifications:
<ul>
<li>Must be 18 years old or older</li>
<li>Must be exceptionally organized and have great attention to detail</li>
<li>Must be a strong team player with the ability to work independently with minimal supervision</li>
</ul>

<h3>Job Description</h3>
Job Description:    Spa Receptionist
The Spa department is responsible for creating at atmosphere of relaxation and renewal. The spa is
located on the mezzanine level of the resort and features 14 treatment rooms, a sauna, steam room,
and relaxing whirlpool. Featured modalities at the Spa at Ocean Place include Swedish, Deep-Tissue,
Warm Stone, Reflexology, and Pre-Natal, as well as Facial peels, Microdermabrasion, and Waxing.
Job Summary
The Spa Receptionist is responsible for the booking and guest registration process, including the
communication of Spa services in a courteous and informative manner.
Essential Job Functions
• Greets guests in friendly manner, ensuring all guest contact is courteous, informative, and thorough.
• Performs accurate scheduling and confirming of guest appointments.
• Manages treatment bookings and updates schedules throughout the day.
• Ensures appointments are on time, communicating delays as necessary.
• Notifies therapists of bookings and appointments in a timely manner.
• Accurately communicates Spa services, features, and amenities.
• Processes payments, obtaining proper approval and authorization.
• Maintains a record of reservations, therapist schedules, and registration forms.
• Performs opening and closing procedures according to resort standards.
• Ensures that the presentation and Spa cleanliness reflects resort standards at all times.
• Actively promotes the Spa, treatments, services, and retail.
• Assists with retail product inventory.
• Maintains knowledge of Spa, hotel, and community events to accurately and clearly communicate
information to guests and employees.
• Performs related duties as requested by management
Education, Experience and Skill Requirements
• High school diploma or equivalent required.
• Previous experience in a similar position strongly preferred.
• Career interest in Spa &amp; wellness or a related industry is preferred.
• Knowledge of Spa services and products.
• Superior customer service and interpersonal skills required.
• Calm and courteous in demanding situations, must enjoy working with people.
• Basic computer skills with proficiency in Microsoft Office.
• Must have basic math skills. Prior knowledge in cashiering preferred.
• Must be able to maintain a professional appearance at all times.
• Must be able to work a flexible schedule including nights, weekends and holidays as necessary.
Physical Qualifications:
• Requires the ability to bend, twist, and stand to perform normal job functions.
• Ability to stand for extended periods of time.
40 % Friends and Family Discount on Spa services  30 % discount on all retail products

<h3>Job Description</h3>
We are seeking a part-time Receptionist to join our Spa team. You will coordinate all Spa appointments, retail transactions, flow of laundry and daily routines of the Spa while maintaining 4 Diamond Service Expectations.
Requirements:
<ul>
<li>Answer multi-line telephone within three rings</li>
<li>Ensure efficiency and productivity through coordination of appointments with the hotel Guest Services Agents, ensuring Boar's Head customer service standards are followed</li>
<li>Help maintain inventory, including amenities, linens, treatment products, retail products and cleaning supplies</li>
<li>Assist in conducting monthly inventory control counts</li>
<li>Maintain organization and cleanliness of Front Desk and retail displays</li>
<li>Maintain quiet room amenity levels</li>
<li>Clean lockers and maintain locker room amenity levels</li>
<li>Bill retail purchases and gift certificates</li>
<li>Make, confirm and bill Spa appointments </li>
</ul>

Qualifications:
<ul>
<li>Strong communication skills, both oral and written</li>
<li>Computer knowledge and experience</li>
<li>Ability to work 5-7 days per week in rotational shifts, including holidays and weekends</li>
<li>Proven ability to:
<ul>
<li>Perform job functions with attention to detail, speed and accuracy</li>
<li>Prioritize and organize</li>
<li>Resolve problems calmly, using good judgment</li>
<li>Work independently</li>
<li>Understand guest's service needs and solve them proactively</li>
<li>Work effectively with managers and co-workers</li>
<li>Protect guests' property and confidentiality</li>
<li>Work under stress in a fast-paced environment</li>
</ul>
</li>
<li>At least 2 years of customer service experience, preferably in a Spa or Resort environment and previous cash handling experience are desirable.</li>
</ul>
Job Posted by ApplicantPro

<h3>Job Description</h3>
How can there be a better job than helping a guest who needs some refreshing schedule a service that will result in them being pampered, relaxed, and rejuvenated. As a Spa Receptionist you are often the first person -- and last person -- a guest speaks to in your department, so your genuine welcome and appreciation of the guest will set the tone for their experience. You also have a great opportunity when booking guests to pre-sell, upsell, and cross-sell so yours is an interesting job where you have the opportunity to shine while being both busy and interactive! In this role you will book treatments by phone and in person, welcome guests, give tours, provide lockers/robes/slippers/refreshments when appropriate, open and close the Spa as needed, process close out reports, handle cash and credit cards( calculating tips appropriately if requested) and assist with light cleaning (trash, towels, dusting) and restocking as needed. 
As a Spa Receptionist, you will
<ul>
<li>Make a First Impression -- the person in this role must have a genuine passion to deliver a great hospitality experience -- whether in person or by phone. You must want to Wow the guest with your welcoming personality and also be able to explain the benefits and pricing for all spa offerings.</li>
<li>Make a Lasting Impression -- while checking the guest out, inquire about their treatment/service and let them know you really care so if they had a problem or complaint, they share it with you. Be courteous and willing to listen!</li>
<li>Enjoy Problem Solving -- many guests need help with miscellaneous things -- a changed appointment, a possibly different service, a last minute appointment. You should never be too busy to help.</li>
<li>Be Accountable -- you will be collecting money, routing calls, taking messages, and meeting many other guest needs. You need to be accurate and efficient in your processes.</li>
<li>Be a Safety &amp; Security Agent -- follow your hotel's established safety and security policies &amp; procedures. Anticipate problems and call management as needed.</li>
</ul>
Compensation:
$16 - $18
Responsibilities:
<ul>
<li>Be able to effectively communicate with all guests in a warm, welcoming manner</li>
<li>Assist guests and fellow associates with any concerns in a timely manner</li>
<li>Abide by our cash handling procedures</li>
<li>Have knowledge of the spa and the services that are provided</li>
</ul>
Qualifications:
<ul>
<li>This role requires good verbal and written English communication skills as well as computer skills</li>
<li>You must be able to handle cash or credit transactions and have scheduling/organization proficiency</li>
<li>This job requires light work -- exerting up to 20 pounds of force occasionally and/or up to 10 pounds frequently with a regular need to lift, carry, push, pull or otherwise move objects</li>
<li>Long hours may be required. Spa inspections of locker or rest facilities will require the ability to bend, stretch, twist, or reach</li>
<li>This role works under variable temperature conditions and noise levels and is primarily indoors with chemical, fume, or odor hazards as well as dust or mite hazards potentially being present</li>
</ul>
About Company
When you become part of the Woodcliff team, you enter into a rich tradition of extraordinary hospitality that spans over 35 years. We are dedicated to fostering an environment of support and respect, where our team members are inspired to tap into their innate professional abilities and excel in their careers while genuinely enjoying what they do – serving our valued guests.

**As of April 2024-We're thrilled to announce that Spa Woodcliff at Woodcliff Hotel &amp; Spa has been awarded "Best New or Newly Renovated Spa" in the United States by American Spa Magazine**

With a multitude of awards, we have been named the Best Hotel in Rochester. Woodcliff Hotel &amp; Spa has a 30-year legacy of exceptional hospitality. Our iconic hotel, spa, restaurant, and golf course, are quietly situated atop the highest point in Monroe County, offering stunning views of the Bristol Hills and Rochester skyline.

<h3>Job Description</h3>
Hilton Marco Island Resort and Spa is currently seeking a dynamic Spa Attendant to join the best and most relaxing Spa team on Marco Island! 
Position Purpose:
The Front Desk Coordinators are the first and last impression we have on the guest. Therefore, they are not only responsible for the beautification of the reception and retail area, but also for the experience each guest has at the Spa. This includes greeting all guests, answering phone calls, assisting guests regarding Spa services and products, booking all appointments, checking guests into the computer system and charging for services performed. Additionally, Front Desk Coordinators are responsible for maintaining the efficacy of the day by maximizing profits by following proper booking procedures, as well as completing each sale with the offering of retail. 
ESSENTIAL FUNCTIONS:
- Responsible for reception and overall appearance of guest areas. 
- Guest relations: Answering phone calls in a pleasant manner, greeting guests warmly, booking appointments efficiently and to Spa standards, assisting in the guest’s needs
while they are enjoying their Spa day, checking the guest into computer system, and accurately charging guests for services and retail products. 
- Responsible for overall guest satisfaction and following empowerment guidelines to make it right.
- Assisting guests with retail sales and questions regarding services or products. Completing the retail sale for Service Providers and giving due credit for sales. 
- Selling: Upselling services and making the most out of every call/walk-in which includes booking appointments to maximize profitability.
- Promoting the Spa’s treatments, services, retail, promotions and discounts available. Offer service upgrade options to every guest and have an in-depth knowledge of all
services and product. 
- Handle guest’s questions and concerns in a professional and courteous manner. 
- Possess the ability to work without direct supervision.
- Preparing opening and closing shift reports, responsible for cash drawer balancing.
- Attending all Spa meetings, on-going training on POS system, product and service knowledge classes, and participates in retail inventory control / reports.
- Maintaining communication with back of house staff to ensure the Spa is functioning smoothly, guests are taken care of properly, and team members are aware of changes
throughout the course of the day.
OTHER:
Due to the cyclical nature of the hospitality industry, team members may be required to work varying schedules to reflect the business needs of the hotel. Upon employment, all team members are required to fully comply with hotel rules and regulations for the safe and efficient operation of hotel facilities. Team Members who violate Hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment.

SUPPORTIVE FUNCTIONS:
In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the hotel.

<h3>Job Description</h3>
Hand and Stone is seeking Spa Receptionists. You are a critical link in ensuring that our customers' experience in our spa is nothing other than OUTSTANDING! The primary Qualifications and Requirements of this role include, but are not limited to:
<ul>
<li>Provide excellent customer service to members/guests</li>
<li>Welcome and greet members/guests upon arrival</li>
<li>Answer phones, book appointments, sell memberships, gift cards and upgrades</li>
<li>Follow proper filing procedures/file maintenance</li>
<li>Promote health/wellness benefits of massage therapy</li>
<li>Maintain a professional and clean work environment &amp; appearance</li>
<li>Positive, energetic attitude</li>
<li>Team player</li>
<li>Perform various other duties as assigned</li>
</ul>
Whats in it for you? 
<ul>
<li>$16.00 per Hour + Commission</li>
<li>Flexible schedules</li>
<li>Professional and safe work environment</li>
<li>Employee discounts</li>
<li>Employee referral bonus</li>
<li>Contests</li>
</ul>
Job Requirements: 
<ul>
<li>Knowledge of Microsoft Office applications and Spa Software (will train).</li>
<li>Excellent personal appearance, good verbal and written communication skills.</li>
<li>Ability to handle stressful situations professionally and multitask with ease all while focusing on the guest</li>
</ul>

82 spa-receptionist Jobs