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Director of Facilities Location: Lakewood, CO Salary Range: $80,000-$100,000 / year Target Fill Date: August 1, 2025 RMCAD is seeking a Director of Facilities to act as a key leader to oversee the maintenance, functionality, and safety of our historic and expansive campus. This role is responsible for managing all aspects of facilities operations, including preventative maintenance, construction and renovation projects, janitorial services, and day-to-day campus upkeep. The Director of Facilities plays a vital role in ensuring that our physical environment supports the college's educational mission by providing a clean, safe, and well-maintained space for students, faculty, and staff. Results: When this job is performed well, the following results will be met: Safe and Operational Campus– All buildings, systems, and grounds are proactively maintained to ensure a secure, accessible, and comfortable environment for students, faculty, staff, and visitors. Regular safety inspections are conducted to identify and address potential hazards, including seasonal weather impacts like ice, snow, or storm debris. Emergency systems (e.g., fire alarms, sprinklers, lighting, and evacuation routes) are tested and maintained to ensure full functionality at all times. Outdoor pathways and entry points are kept clear, salted, and safe during inclement weather. Efficient Facility Operations– Preventative maintenance and repair work are planned, scheduled, and executed with precision, minimizing disruption to academic and administrative operations. Work orders and maintenance logs are managed efficiently using scheduling software or tracking systems. Quick response protocols are in place for urgent repairs or facility-related incidents. Coordination with faculty and staff ensures maintenance activities do not interfere with classes or events. Preservation of Historic Structures– Historic campus buildings are preserved and maintained according to best practices, balancing functionality with architectural integrity. Renovation and restoration work honors the historical character of the buildings while incorporating necessary modern upgrades. Appropriate materials and methods are used for repairs to maintain structural and visual authenticity. Collaboration with preservation experts or local authorities ensures compliance with preservation standards. Cost-Effective Project Management– Renovations and construction projects are completed on time and within budget, with clear communication and minimal disruption to college operations. Project scopes are clearly defined and budgets closely monitored from start to finish. Contractors and vendors are selected for quality, reliability, and cost-efficiency. Stakeholders are kept informed with regular updates on progress, timelines, and changes. Compliance with Regulations– All facilities-related work complies with local codes, safety standards, and environmental regulations, avoiding violations or penalties. Regular audits and inspections are conducted to ensure all systems meet legal and safety requirements. Staff are trained and certified in areas such as OSHA regulations, chemical handling, and equipment safety. Accurate records of compliance activities are maintained and readily available for review. Positive Campus Experience– Students and staff experience a welcoming, functional, and inspiring physical environment that supports learning, creativity, and community engagement. Classrooms, studios, and common areas are clean, well-lit, and appropriately furnished. Outdoor spaces are landscaped, maintained, and available for relaxation or events. Seasonal decor and thoughtful facility touches help foster a sense of campus pride and belonging. Strong Team Performance– The janitorial and maintenance teams are well-supervised, motivated, and responsive, contributing to a clean and orderly campus. Team members receive ongoing training, performance feedback, and professional development opportunities. Schedules and responsibilities are clearly communicated, with appropriate coverage for all shifts and weather conditions. Team morale is supported through recognition, effective leadership, and a culture of accountability. Essential Duties and Responsibilities Primary Responsibilities: Oversee and perform preventative maintenance for all campus buildings, grounds, and infrastructure, including seasonal upkeep. Respond to and resolve weather-related issues such as snow removal, ice treatment, wind damage, water leaks, and flooding to ensure safety and accessibility. Monitor and manage heating and cooling systems, including steam boiler operation and chemical levels, with seasonal adjustments. Conduct routine inspections to identify and repair leaks, damaged plumbing fixtures, flooring, blinds, walls, appliances, and furniture. Manage and maintain an inventory of tools, supplies, and room contents; coordinate supply deliveries and vendor access. Plan and execute construction and renovation projects, ensuring compliance with local building codes and environmental regulations. Oversee, train, and coordinate the janitorial and maintenance teams, ensuring timely execution of repairs and maintaining high standards of cleanliness and facility upkeep across campus. Address emergency maintenance needs that may arise due to storms, freezing temperatures, hail, or heavy rainfall. Repair and install locks, rekey rooms, and change tumblers to maintain campus security. Fit and repair pipes, as well as maintain plumbing systems across campus. Use a variety of hand and power tools, testing devices (e.g., ammeters, test lamps), and construction equipment safely and effectively. Plan layout and install electrical wiring, equipment, or fixtures based on job specifications and current codes. Maintain detailed records of maintenance schedules, work orders, and inspections. Coordinate snow plowing, sidewalk salting, and removal of debris following storms or high winds. Ensure all outdoor walkways, emergency exits, and building entrances remain clear and safe during inclement weather. Qualifications: Must have a valid stationary engineering license (SEL). SEL + 7 years relevant experience Experience managing historic buildings or campuses preferred. Familiarity with the needs of art and design institutions or creative workspaces. Certification in facilities management, HVAC, plumbing, or electrical systems. OSHA certification or similar safety training preferred. Proven experience in facilities management, maintenance supervision, or related field. Knowledge of general maintenance techniques, cleaning practices, and facility upkeep. Familiarity with boiler operation and maintenance, plumbing systems, electrical wiring, and HVAC. Working knowledge of building codes and safety regulations. Strong organizational skills with the ability to manage multiple priorities and teams. Excellent communication skills and the ability to collaborate with various departments. Ability to interpret blueprints and technical diagrams. Hands-on experience using testing and measurement equipment. Valid driver's license. Working Conditions and Physical Demands: The noise level in the work environment can be loud enough that personal protective equipment should be worn. Some exposure to temperature extremes. Can be wet and/or humid. Possible mechanical, chemical, and electrical hazards, Requires significant lifting, carrying, pushing pulling; frequent stationary position, stooping, kneeling, and crouching; physical mobility and stamina for activities that may be strenuous; and the ability to perform under some temperature extremes. Must occasionally lift and/or move up to 70-100 pounds. Rocky Mountain College of Art + Design is an Equal Opportunity Employer Pay Range: $80,000 - $100,000 per year Copyright ©2025 Jobelephant.com Inc. All rights reserved. <a href="https://www.jobelephant.com/" target="_blank">Posted by the FREE value-added recruitment advertising agency</a> jeid-8216ca617be8ef4fb22719a732f31628

Director of Facilities

Business Planning and Analysis Management Analyst I/II Valley Water Salary: See Position Description Job Type: Full-Time Job Number: 01913-E Location: CA, CA Department: Integrated Water Management Closing: 8/17/2025 11:59 PM Pacific Description Management Analyst I: $115,980.80 - $148,491.20 Annually Management Analyst II: $127,982.40 - $163,820.80 Annually Overview: The Capital Project Management and Project Controls Program supports capital projects that deliver safe, clean water, flood protection and environmental stewardship throughout the county by providing streamlined solutions for the oversight and management of capital projects. Under this program, Valley Water has implemented and now manages a project management information system (PMIS) for projects in the Capital Improvement Program (CIP) and other business intelligence and analytics tools to provide enhanced project data analysis and reporting. The program also oversees the quality management system documentation of procedures and work instructions relating to the delivery of capital projects; provides regular updates on the status of capital projects to the Board of Directors and the Board's CIP Committee; and coordinates with various departments across multiple divisions to create engagement and transparency in our agency's multifaceted business areas. This position will be expected to provide analysis and support for all aspects of capital project delivery. This position will focus on developing and maintaining performance reporting and dashboards for capital projects. The Management Analyst will be expected to be well versed in data analysis and dashboard creation and able to assist in developing recommendations for organizational, operational, policy, financial, budgetary, and procedural improvements. This position requires a high level of flexibility, problem solving and customer service skills, as well as the ability to prioritize tasks and resources and to complete deliverables under general supervision. Vital to this position will be a strong understanding of the processes and procedures underlying the delivery of capital projects. Our Commitment: We are committed to building and sustaining a working environment where all individuals are respected and valued. We believe every member of our team brings unique perspectives that enhance our ability to serve the public effectively. By fostering a workplace with employees from the communities we serve, we broaden our collective understanding of the world around us and strengthen our mission to equitably provide safe, clean water, natural flood protections, and environmental stewardship. About Valley Water: Valley Water is a public agency with an operating and capital budget of $964 million, and over 900 employees. With headquarters in San Jose, Valley Water provides water supply, enhances streams and watersheds through creek restoration and habitat protection, provides flood protection for homes, schools, businesses and roadways, and partners with other agencies to provide trails and open space for the community. Key Responsibilities include, but are not limited to: Data Analysis and Performance Reporting 
<ul type="disc">
<li>Analyze project and program data to identify trends, gaps, and performance improvement opportunities. </li>
<li>Develop and maintain datasets related to project schedules, costs, risks, and performance indicators.</li>
</ul>
 Dashboard Development and Maintenance 
<ul>
<li>Design, build, and maintain interactive dashboards using Power BI (or other business intelligence and analytics tools) and PMIS to visualize project performance metrics, financial summaries, and CIP portfolio status.</li>
<li>Collaborate with Information Technology, Financial Planning, and other departments to automate data feeds and ensure real-time updates where possible. </li>
<li>Customize dashboards for different audiences including executives, project managers, and external stakeholders. </li>
</ul>
 Capital Project Management and Project Controls Program Support 
<ul type="disc">
<li>Provide support and process improvement suggestions for Capital Quality and Environmental Management System (QEMS), process documents and work with process owners to regularly update documents; coordinate biennial QEMS and other capital training courses. </li>
<li>Support the development and standardization of CIP reporting processes and templates.</li>
<li>Document business processes related to project tracking, data management, and reporting workflows. </li>
<li>Assist in the implementation of new tools and systems to improve capital project reporting and analysis.</li>
<li>Provide site admin support and training coordination for PMIS.</li>
<li>Assist other areas of the Business Planning and Analysis Unit where needed. </li>
</ul>
 Capital Improvement Program Support 
<ul type="disc">
<li>Track project progress and flag deviations from approved timelines or budgets. </li>
<li>Prepare reports, presentations, and briefing materials for internal and external stakeholders, including the Board of Directors and Board committees.</li>
<li>Provide support as needed in the preparation and maintenance of the rolling annual CIP five-year plan.</li>
</ul>
 Ideal Candidate's Background Includes: Applicants whose experience and background best match the ideal experience, knowledge, skills, abilities, and education are considered ideal candidates for the position. To determine the top candidates, each applicant will be assessed based on the ideal candidate criteria as listed below. Ideal Experience: 
<ul>
<li>Management Analyst I: One (1) year of experience in data analysis, project coordination, or program support.</li>
<li>Management Analyst II: Three (3) years of experience in data analysis, project coordination, or program support.</li>
<li>Experience with SQL, SharePoint, or Power Platform (Power Automate, Power Apps) and business intelligence and analytics software is a plus.</li>
</ul>
 Ideal Skills and Abilities: Management Analyst I: 
<ul>
<li>Perform a variety of professional-level research, administrative, operational, financial, and analytical duties in support of projects, programs, and activities within the Business Planning and Analysis Unit.</li>
<li>Conduct studies, research projects, and analyses by selecting, adapting, and applying appropriate analytical, research, and statistical techniques.</li>
<li>Prepare a variety of clear and concise administrative, financial, statistical, and analytical reports.</li>
<li>Perform various analytical support duties, such as conducting studies on various operational, financial, budgetary, and/or administrative issues, evaluating existing and proposed policies and procedures.</li>
<li>Proficiency in Microsoft Excel and Power BI (or similar business intelligence and analytics software visualization tools).</li>
<li>Ability to manage, analyze, and interpret large datasets from multiple sources.</li>
<li>Learn the operations, policies, and procedures of Valley Water and assigned area.</li>
<li>Analyze, recommend, and develop improvements for procedures, policies, and reporting methods.</li>
<li>Coordinate and participate in administrative, budgeting, and fiscal reporting activities.</li>
<li>Learn pertinent federal, state and local codes, laws, and regulations.</li>
<li>Organize and prioritize a variety of projects and tasks.</li>
<li>Communicate clearly and concisely, both orally and in writing.</li>
<li>Establish and maintain effective working relationships with those contacted in the course of work.</li>
<li>Use common desktop applications and software.</li>
</ul>
 Management Analyst II (In addition to the ideal skills and abilities for Management Analyst I): 
<ul type="disc">
<li>Familiarity with capital project life cycles, public agency budgeting, or public works projects.</li>
<li>Perform responsible and difficult administrative work involving the use of independent judgment and personal initiative.</li>
<li>With comprehensive knowledge of the policies and procedures of capital project delivery, assist with identification and implementation of process improvements.</li>
<li>Participate in the development and measurement of industry benchmarks; consult with and advise Business Planning and Analysis Unit staff and management and make recommendations and review and evaluate implemented changes.</li>
<li>Strong verbal and written communication skills, with the ability to present complex data clearly.</li>
<li>Identify and utilize specialized computer software for gathering and analyzing data.</li>
</ul>
 Ideal Knowledge: Management Analyst I: 
<ul>
<li>Tools such as PowerBI, Primavera, Microsoft Office Suite, Adobe Access, Project Management Information Systems, etc.</li>
<li>Principles and practices of public administration as applied to assigned operational unit and program administration.</li>
<li>Principles and practices of administrative, organizational, economic, and procedural analysis.</li>
<li>Methods and techniques used to analyze business/operational processes and recommend solutions for existing problems.</li>
<li>Principles of budget preparation, analysis, forecasting, and control.</li>
<li>Principles and procedures of financial recordkeeping and reporting.</li>
<li>Methods and techniques used to collect and analyze data and prepare reports based on findings.</li>
<li>Government agency programs such as, but not limited to, finance, budgeting, procurement, human resources, government relations, legal, water utility and watershed operations and management, and/or other related programs.</li>
<li>Organizational and management practices as applied to the analysis, evaluation, development, and implementation of programs, policies, and procedures.</li>
<li>Principles of business writing and report preparation.</li>
<li>Common desktop applications and software as well as specialized software related to the work.</li>
<li>Principles, practices, and responsibilities involved in leading work of assigned staff.</li>
</ul>
 Management Analyst II (In addition to the ideal knowledge for Management Analyst I): 
<ul>
<li>Complex theories, principles, and practices of public administration as applied to operational unit and program administration.</li>
<li>Sources of information related to a broad range of District programs, projects, services, and administration.</li>
<li>Methods of quantitative and qualitative analyses to evaluate assigned projects, programs, and activities.</li>
<li>Applicable federal, state, and local laws, regulatory codes, ordinances, and procedures relevant to assigned area of responsibility.</li>
<li>Principles of budget preparation, analysis, forecasting, and control.</li>
</ul>
 Ideal Training and Education: Equivalent to a bachelor's degree from an accredited college or university with major coursework in Public Administration, Business Administration, Project Management, Finance, Data Analytics, or a related field. Substitution: Directly related experience may be substituted for the college requirement on the basis of one and one-half years of experience for one year of education to a maximum of four years. Required License or Certificate To review the Classification Specification, please click <a href="https://apptrkr.com/get_redirect.php?id=6441549&amp;targetURL=https://s3.us-west-1.amazonaws.com/valleywater.org.us-west-1/s3fs-public/Managment%20Analyst%20I-II%20-%2011-2024.pdf" target="_blank">here</a> <a href="https://apptrkr.com/get_redirect.php?id=6441549&amp;targetURL=https://get.adobe.com/reader/" target="_blank">(Download PDF reader)</a> Business Planning and Analysis Unit (Position Code 28) Valley Water Telework Program: Eligibility for telework will depend on the type of work performed, operational needs, and the ability for the employee to perform the essential functions of their job duties while teleworking. Employment with Valley Water requires employees to work within 150 miles of their primary physical work location located in San Jose, California by their start date. This position is eligible for a hybrid telework schedule, typically working 40% remote and 60% onsite. Selection Process (1) The selection process may include one or more of the following: application review, application assessment, performance exercise, written exercise and/or interview. (2) The Employment Application, Qualifying Information Questions and/or Supplemental Questions will be evaluated based on the ideal candidate criteria listed above. Resumes are highly recommended. NOTE: Position and start date is subject to availability of funds. Valley Water retains the right to repost this position as deemed necessary. Consideration may be given to existing applicant pools within the same classification. Valley Water's Equal Opportunity Non-Discrimination Policy is available for review upon request. Valley Water will make reasonable efforts in the examination process to accommodate persons with disabilities. Please advise Human Resources in advance of any special needs by calling 408-630-2260. Please be aware that once submitted all application materials become the property of Valley Water and will not be returned. Human Resources staff are not authorized to make copies of application materials for applicants. To apply, please visit <a href="https://apptrkr.com/6441549" target="_blank">https://www.governmentjobs.com/careers/scvwd/jobs/5028693/business-planning-and-analysis-management-analyst-i-ii</a> Copyright ©2025 Jobelephant.com Inc. All rights reserved. <a href="https://www.jobelephant.com/" target="_blank">Posted by the FREE value-added recruitment advertising agency</a> jeid-6db5d30625be1f4c93e752a5190e1600

Business Planning and Analysis Management Analyst I/II

Director of Maintenance and Operations - Spokane Community College Community Colleges of Spokane Location: Spokane CC Main Campus Spokane Department: District Facilities Salary Range: $97,774 - $110,335 Starting salary for this position is: $97,774 (Annually) The salary range represents the earning potential for this position, through training, evaluations and years spent working in this position with Spokane Colleges. About Us Spokane Community College, part of Spokane Colleges, serves 15,000 students with career technical, liberal arts, and adult education programs in Spokane and surrounding rural communities. Applications will be accepted until 4:00 p.m. PST on 08/18/2025. The application process will not be available after this time. To ensure consideration make sure your application is completed and submitted as soon as possible. Applications will only be accepted prior to 4:00 p.m. on the closing date. About the Director of Maintenance and Operations - Spokane Community College JOB SUMMARY Reporting to the Chief General Services Officer, this position provides leadership and management for building operations and maintenance at Spokane Community College. This includes oversight of approximately 40 staff members and responsibility for the maintenance and operation of all campus facilities and five off-campus location across six counties, totaling approximately 1.2 million square feet. Key departmental functions include facilities maintenance, groundskeeping, custodial services, campus operations support, and minor construction projects. CHARACTERISTIC DUTIES AND RESPONSIBILITIES Personnel Management: 
<ul>
<li>Supervise, train, schedule, evaluate, and discipline classified, supervisory, and part-time hourly staff. Address performance issues and grievances in accordance with district policies and collective bargaining agreements. *</li>
<li>Communicate performance expectations and provide timely feedback to ensure staff performance and conduct align with organizational standards. *</li>
</ul>
 Facilities &amp; Project Oversight: 
<ul>
<li>Oversee non-capital facility maintenance, repairs, renovations, and improvement projects from planning to completion. *</li>
<li>Inspect facilities and grounds to identify issues and ensure safety, appearance, and operational integrity. Recommend large-scale projects for executive review. *</li>
<li>Coordinate and support capital remodeling, renovations, and new construction projects in coordination with the Director of Capital Construction. *</li>
<li>Plan, implement, and assess predictive, preventive, and general maintenance programs for building systems and equipment. *</li>
</ul>
 Safety, Compliance, &amp; Inspections: 
<ul>
<li>Ensure all maintenance operations comply with applicable local, state, and federal building codes, NFPA standards, life safety codes, ADA, L&amp;I, OSHA/WISHA regulations, and other relevant building, safety, health, and environmental regulations to support a safe and fully operational campus environment. *</li>
<li>Monitor building analytics to evaluate performance and identify opportunities for efficiency improvements. *</li>
</ul>
 Budget &amp; Asset Management: 
<ul>
<li>Manage departmental budgets and assets, including inventory and procurement of tools, parts, and supplies. *</li>
<li>Approve and monitor purchasing activities, including oversight of staff purchasing card use in accordance with district policies. *</li>
</ul>
 Customer Service &amp; Campus Support: 
<ul>
<li>Coordinate facilities support services for campus departments, academic programs, and student activities to ensure timely, responsive, and high-quality service. *</li>
<li>Plan and oversee set-up, breakdown, cleaning, and staffing for campus events, including both college-sponsored and third-party functions, ensuring appropriate billing and resource allocation. *</li>
<li>Maintain open communication with stakeholders regarding service requests, project impacts, and work timelines; resolve issues promptly and professionally. *</li>
<li>Monitor and improve service delivery through feedback tools, customer satisfaction surveys, and performance data. *</li>
</ul>
 Key Performance Indicators and Metrics: 
<ul>
<li>This position is accountable for measurable performance across multiple functional areas such as preventive maintenance compliance rates, project delivery, customer satisfaction, fiscal management, and work order efficiency and responsible for implementing process improvement to increase operational efficiencies. *</li>
</ul>
 Other: 
<ul>
<li>Model professional decorum and mutual respect in all personal interactions. *</li>
<li>Comply with district policies, procedures and directives, state and federal regulations, orders and statutes and collective bargaining agreements. *</li>
<li>Support and advance Spokane Colleges' strategic plan, and perform other duties as assigned. *</li>
</ul>
 * Indicates this is an essential duty. COMPETENCIES 
<ul>
<li>Manages Complexity</li>
<li>Customer Focus Resourcefulness</li>
<li>Optimizes Work Processes</li>
<li>Ensures Accountability</li>
<li>Situational Adaptability</li>
</ul>
 Learn more about <a href="https://apptrkr.com/get_redirect.php?id=6418756&amp;targetURL=https://ccs.spokane.edu/Working-for-Us/Competencies" target="_blank">our competencies</a>. MINIMUM QUALIFICATIONS 
<ul>
<li>A Bachelor's degree from an accredited institution. An equivalent combination of education and experience that demonstrates the required competencies may also be considered. </li>
<li>3 - 5 years' supervisory experience in facilities maintenance management to include general knowledge in commercial building mechanical and electrical systems, groundskeeping, custodial services, and demonstrated proficiency with Computerized Maintenance Management Systems (CMMS). </li>
<li>Knowledge of building construction materials, methods, practices, building codes and requirements. </li>
<li>Knowledge of and ability to evaluate currently accepted maintenance practices, procedures and standards for building and equipment systems. </li>
<li>Ability to read and interpret building and ground's plans and specifications. </li>
<li>Knowledge of budgets and financial management practices. </li>
<li>Understanding of capital planning and lifecycle cost analysis of institutional assets. </li>
<li>Ability to manage multiple complex projects in a fast-paced environment. </li>
<li>Ability to establish and maintain working relations with staff, outside consultants and agencies. </li>
<li>Proficient in Microsoft Office Suite, including Outlook, PowerPoint, Word, and Excel, with a demonstrated ability to create, manage, and present professional documents, communications, and data reports effectively. </li>
<li>Excellent communications skills both orally and in writing and the ability to communicate technical information to non-technical audiences. </li>
<li>Ability to respond to afterhours and weekend emergencies. </li>
</ul>
 DESIRED QUALIFICATIONS 
<ul>
<li>Experience in a union environment. </li>
<li>Experience leading or contributing to campus-wide strategic planning or sustainability initiatives. </li>
<li>Experience with performance benchmarking tools such as APPA Facilities Performance Indicators or Sightlines. </li>
<li>Certified Facility Manager (CFM), Facilities Management Professional (FMP), or similar industry credential. </li>
<li>Experience working in a shared governance environment or with diverse stakeholder groups in higher education. </li>
<li>Proficiency with project management software. </li>
<li>Advanced knowledge of Building Automation Systems (BAS) or smart building technologies. </li>
<li>Familiarity with Lean or continuous improvement methodologies applied in facilities operations. </li>
<li>Experience managing complex, multi-million-dollar operating and project budgets, with demonstrated fiscal accountability and strategic resource allocation. </li>
</ul>
 PHYSICAL REQUIREMENTS 
<ul>
<li>Work is performed in both office and outdoor environments. </li>
<li>Must be able to traverse campus grounds and access facility systems (e.g., rooftops, basements). </li>
<li>Frequent use of computers and communication devices. </li>
<li>Work directly with students/clients. </li>
<li>Frequent oral and auditory communication with others. </li>
<li>Must be able to respond to on-site emergencies during off-hours. </li>
</ul>
 CONDITIONS OF EMPLOYMENT 
<ul>
<li>Contract 12-month position. </li>
<li>Position requires regular on-campus presence. </li>
<li>Position is exempt from Fair Labor Standards Act (FLSA). </li>
<li>Requires criminal background check. </li>
<li>Valid driver's license. </li>
<li>Ability to travel locally as well as occasional out-of-town travel. </li>
<li>May involve evening or weekend work to support events or respond to emergencies.</li>
</ul>
 Person hired must be able to provide acceptable documentation of U.S. Citizenship or lawful authorization to work in the United States. This is an absolute condition of employment. An offer of employment will not carry with it any responsibility or obligation on the part of the district to sponsor an H1-B visa. In addition, the Spokane Colleges maintain a drug-free work environment and prohibits all smoking in the college buildings and state-owned vehicles. Must be able to successfully work in and promote a multicultural work and education environment. Prior to a new hire, a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the position. Once an applicant is chosen for a position, they are required to complete and submit a declaration regarding sexual misconduct and investigation per state law. Benefits Information This is a contracted, exempt management position. Medical, dental life and long term disability insurance benefits are provided as currently administered under the Public Employees Benefits Board; TIAA-Cref retirement plan or WA State Retirement Plan. Vacation leave accrues at the rate of 14.67 hours per month (22 days per year) and sick leave accrues at the rate of 8 hours per month, effective upon employment. (For positions that are less than full time, leave accruals will be prorated to the percentage of the position.) <a href="https://apptrkr.com/get_redirect.php?id=6418756&amp;targetURL=https://www.hca.wa.gov/employee-retiree-benefits/public-employees" target="_blank">Public Employees Benefits Board</a> <a href="https://apptrkr.com/get_redirect.php?id=6418756&amp;targetURL=https://ccs.spokane.edu/Working-for-Us/CCS-Employee-Benefits" target="_blank">Additional benefits information</a> Required Application Materials To qualify for consideration, applicants must meet required competencies and submit a complete application packet, which includes the following: 
<ul>
<li>Cover letter - addressing your qualifications relevant to the responsibilities of this position. </li>
<li>Resume. </li>
<li>References - the names, addresses, and phone numbers of three professional references. </li>
<li>College transcript(s) if applicable - unofficial/copies of transcripts are acceptable; official transcripts are required upon hire.</li>
</ul>
 For questions regarding a job application or the hiring process, or if you require an accommodation during the application or interview process, please contact HR at <a href="https://apptrkr.com/get_redirect.php?id=6418756&amp;targetURL=mailto:CCS.Recruiter@ccs.spokane.edu" target="_blank">CCS.Recruiter@ccs.spokane.edu</a>. Equal Opportunity Institution Spokane Colleges does not discriminate in its programs, activities and employment on the basis of race, creed, color, religion, national or ethnic origin, age, sex, marital status, pregnancy, pregnancy related conditions, parental status or families with children, status as a mother breastfeeding their child, AIDS/HIV or hepatitis C, honorably discharged veteran status, sexual orientation, gender identity or expression, disability, use of a trained guide dog or service animal by a person with a disability, genetic information, or any other legally protected category. Direct all inquiries or grievances regarding access, Title IX, ADA, equal opportunity compliance, and/or grievances to: Fred Davis | Chief Human Resources Officer Spokane Colleges P.O. Box 6000, MS1004 Spokane, WA. 99217-6000 509-434-5040 To apply, please visit: <a href="https://apptrkr.com/6418756" target="_blank">https://careers.ccs.spokane.edu/jobs/director-of-maintenance-and-operations-spokane-community-college-spokane-washington-united-states</a> Copyright ©2025 Jobelephant.com Inc. All rights reserved. <a href="https://www.jobelephant.com/" target="_blank">Posted by the FREE value-added recruitment advertising agency</a> jeid-9f789dba4195a44aa733af83cce78ea1

Director of Maintenance and Operations - Spokane Community College

Manages the delivery of all academic advising for undeclared students and leads&nbsp;the development, administration, and evaluation of advising and new cadet transition programs. Provides information, resources, and training to cadre of faculty and staff serving as academic advisors. Assists in the development of an advising curriculum and academic advisor development program. Coordinates with other mission elements to plan and schedule advising programs. Reviews and revises forms, letters, and publications focused on academic advising and the advising curriculum. Proactively works to support quality improvement in products, services, programs, and policy related to academic advising and transition to college. Serves as a curriculum expert, mentor, and source of advice and guidance for cadets seeking assistance from the Office of Student Academic Services and Academy Registrar. Performs Associate Air Officer Commanding for Academics (AAOCA) duties in accordance with the USAFA curriculum handbook and DF guidelines. Serves as primary academic advisor to cadets until they declare a major, effectively managing advisee records and providing academic advice, mentoring, and guidance regarding the USAFA curriculum, programs, requirements, and opportunities. Uses a learning-focused approach to academic advising. Effectively maintains accurate advisee records. Thoroughly evaluates and assesses cadet advising needs, makes recommendations and takes appropriate actions, and conducts follow-up to ensure those needs are met. Serves as the lead faculty advisor for a Cadet Wing Group. Initiates, directs and conducts a program of research in their field of specialization which contributes to the body of knowledge. Performs appropriate service-related functions, as required, in support of faculty academic departments and the overall educational mission. Participates in faculty governance by attending department and faculty meetings and serving, when requested, on institution-wide committees. As necessary, serves as mentor to junior faculty advisors. Effectively evaluates the integration of technology into group advising curriculum and modules. Prepares manuscripts and/or presentations containing the findings of scholarly study suitable for publication or other distribution. Pursues professional development through membership in professional societies and participation in conferences or other appropriate activities in order to maintain professional and academic currency in area of specialization. May instruct Registrar sponsored courses or courses in an academic department. Supervises Academic Advising and Transition Programs division personnel; maintains the culture, guidelines, and organizational processes for the advising division.
Required Position Qualifications: Demonstrated experience in the field of academic administration as it relates to academic program oversight, scheduling operations, registrar functions, and academic advising and first-year programs.&nbsp; Excellent communication skills, both oral and written, are essential.&nbsp; Applicants must have the motivation, interpersonal skills, and institutional perspective to work with faculty and staff from across the entire campus to achieve institutional goals.&nbsp;&nbsp;
Desired Position Qualifications: Doctoral degree preferred.&nbsp; Demonstrated experience in the field of student academic services (supplemental instruction and strategies for academic success programs) and student information system administration highly desired.
Apply here:&nbsp;<a href="https://www.usajobs.gov/job/736282100" target="_blank">https://www.usajobs.gov/job/736282100</a>

Chief, Academic Advising and First-Year Programs

Staff Assistant/Behavioral Health Counselor
Posting:&nbsp; July 2023 Position:&nbsp; FY24-04 Deadline for application:&nbsp; 26 August 2023 Start Date:&nbsp; ASAP Division:&nbsp; Student Services Union Affiliation:&nbsp; Association of Professional Administrators (APA) Supervision Received:&nbsp; Reports to the Director of Counseling Supervision Exercised:&nbsp; Supervises subordinate professional, classified and student personnel in area of responsibility as assigned General Statement of Duties: The general duties include delivering counseling services, as well as alcohol screening and intervention to the undergraduate student body, providing consultation and training to faculty and staff, and developing and facilitating educational outreach and programming to the student body. The position is available for a licensed psychologist or an independently licensed social worker or mental health counselor. Potential to consider a 10-month employment option. Responsibilities:&nbsp;
<ul>
<li>Provide counseling care in an individual therapy format. Providers should be comfortable working in a brief therapy model Support alcohol screening and brief intervention that dovetails with the Academy’s conduct system Provide consultation and training to faculty and staff on issues affecting the social and emotional needs of students Develop and facilitate outreach programming in the form of health promotion events, psychoeducational presentations, or therapy groups, with a particular focus on substance use education. Flexibility to occasionally work outside of normal business hours to facilitate such events Related case management duties include coordinating with students, their families, off-campus treatment providers, and on campus support services Risk assessment and related crisis intervention duties Participation in a portion (maximum of 3 weeks) of Sea Term, providing counseling and programming aboard the Academy’s training ship Working in partnership with student-led organizations and committees which focus on campus wellness initiatives While rare, the provider could also be responsible for coordinating emergency psychiatric evaluations, including involuntary psychiatric holds (“Section 12”) with staff eligible to apply for such holds, or in coordination with other Academy clinicians and local emergency services Follow all related departmental and Academy protocols and procedures, including standards for documentation and</li>
</ul>
emergencies Required Qualifications: 
<ul>
<li>Master’s degree Valid professional licensure in the state of Massachusetts in clinical or counseling psychology, social work or mental health counseling Experience working with an adolescent population Experience in risk assessment and crisis intervention Previous experience or willingness to acquire knowledge and skills in the area of substance use assessment Preferred Qualifications: Experience working in a college or university mental health counseling center Experience in substance use prevention, assessment, treatment and recovery support Knowledge of BASICS – Brief Alcohol Screening and Intervention for College Students Experience in the development and delivery of psychoeducational outreach and related programming</li>
</ul>
Salary: $68,000 to $75,000. The Academy offers generous benefits policies and a competitive salary commensurate with qualifications and experience. The Academy is not sponsoring immigration visas at this time.&nbsp; FLSA Status: Exempt
To apply, please submit a cover letter, a resume, an MMA application, Affirmative Action form, and the contact information of five (5) professional references.&nbsp; These forms are located on the employment opportunities link under Human Resources on the MMA website <a href="http://www.maritime.edu.&amp;nbsp" target="_blank">www.maritime.edu.&amp;nbsp</a>; Application materials may be attached and sent electronically to <a href="mailto:hr@maritime.edu" target="_blank">hr@maritime.edu</a>.&nbsp; Alternatively, you may send your application materials by USPS to:&nbsp; Human Resources, Massachusetts Maritime Academy, 101 Academy Drive, Buzzards Bay, MA 02532. Finalists must complete a pre-employment drug screening and CORI.
Massachusetts Maritime Academy is an Equal Opportunity Employer. We strongly encourage members from historically underrepresented communities, women and veterans to apply.

Staff Assistant/Behavioral Health Counselor 

Established&nbsp;in 1865, the George Washington University Law School is the oldest law school in the nation’s capital. The Law School is accredited by the American Bar Association and is a charter member of the Association of American Law Schools. GW Law is an urban campus located in downtown DC’s Foggy Bottom neighborhood, near to a vibrant mix of museums, restaurants, government and international organizations, the White House, and more. Additional information about the Law School can be found at&nbsp;<a href="https://www.law.gwu.edu/" target="_blank">https://www.law.gwu.edu/</a>.
The George Washington University Law Library seeks a qualified librarian for its Head of Legal Technology &amp; Instructional Services position to begin as early as September 15, 2023. As a member of the library’s dynamic, collaborative Instructional Technology Services team, the librarian in this position has primary oversight for the Office of Legal Technology &amp; Instructional Services. This position leads the development and delivery of services supporting the integration of library resources into the curriculum, the curation and use of the library’s growing electronic resources collection, the use of scholarly communication technologies and services, and the undertaking of digital initiatives. As the subject specialist for legal pedagogy and technology competency, this position works to improve student success by embedding the library in online teaching and learning spaces, integrating librarians into the face-to-face curriculum, and supporting faculty adoption of technologies to achieve learning outcomes.
The Law Library supports the curricular and teaching requirements of the Law School, the research and publication needs of the law faculty, and the study and research needs of the law students; and provides to the scholarly community at large access to a research collection of material about the law and its history. Additional information about the Law Library can be found at&nbsp;<a href="https://www.law.gwu.edu/library" target="_blank">https://www.law.gwu.edu/library</a>.
Please note that initially the librarian in this position will be required to work at the university's Foggy Bottom campus in Washington, DC; the ability to work remotely in the future will be assessed and determined by the supervisor in accordance with Law School and University policies.
Essential Duties and Responsibilities:&nbsp;
Oversees, coordinates, and/or performs activities of the Office of Legal Technology &amp; Instructional Services, which includes coordination of workflow, training and evaluation of staff, and oversight of personnel issues.
Instructional Services
<ul>
<li>Serves as subject matter expert for law pedagogy, legal technology, and related topics; creates an overall strategic vision to improve the student experience through the integration of technology into the curriculum, integrates Law Library services and instructional programs into Law School initiatives with a focus on legal practice technologies</li>
<li>Oversees the integration of library resources and academic technologies including technology competencies into the curriculum and learning spaces;&nbsp;participates in identifying, implementing, and supporting technology-driven solutions and strategies to enhance the Law School’s teaching and learning experience; stays abreast of technology-focused learning trends and best practices in law schools including technology-related pedagogy as well as technologies used in law practice; develops library-focused reusable learning objects and modules for course site development; partners with Law School faculty and programs on the adoption of tools and techniques to improve teaching and learning; supports faculty with the adoption and integration of instructional technologies to achieve pedagogical outcomes</li>
<li>Develops and delivers programming on technology competencies, the use of existing and emerging legal technologies, and provides guidance on building technology competencies</li>
<li>Serves as liaison for Bloomberg Law, Lexis, and Westlaw online research services account managers and student representatives, coordinates their activities at the law school, performs password management for these research systems and communicates developments regarding these services with library colleagues and law school offices</li>
</ul>
Scholarly Communications
<ul>
<li>Coordinates department activities to identify, develop, and promote strategic scholarly communication services and programs; provides outreach, education, and training; identifies and implements best practices in documenting and strengthening access to the Law School’s intellectual output; provides vision and expertise on scholarly visibility and impact and online identity management; oversight of the online repository process for Law School scholarship and archives including data entry; supports staff, student, and faculty posting to content management systems such as CampusPress and open-access scholarship-sharing networks (SSRN) and digital commons (BePress)</li>
<li>Oversees library’s digital initiatives such as digital content creation, online exhibits, and web publishing; oversees content sharing via the library website, LibGuides, and the law school portal; ensures search engine optimization, accessibility and security compliance for all library managed online platforms</li>
<li>Coordinates department efforts to identify, implement, and support web-based and digital marketing strategies and services; provides guidance to faculty, staff and students on using content management systems managed by the library such as Drupal, Springshare, CampusPress, social media, and digital signage; provides guidance on system functionalities and use of graphics and formatting; performs content editing</li>
</ul>
Electronic Resources
<ul>
<li>Provides vision and expertise to develop and maintain the electronic resource collection; leads interdepartmental library efforts to select, implement, maintain, and provide access to electronic resources, including collaboration with Burns Law Library colleagues, GWU campus libraries, and electronic resource vendors&nbsp;&nbsp;</li>
<li>Leads review of electronic resource licenses, manages license compliance issues, and evaluates resource usage-based feedback, web analytics, and vendor-supplied statistics</li>
<li>Oversees department efforts to create user awareness of the electronic collection, manage authentication for access to electronic resources, and improve end-user support services; coordinates gathering, analyzing, and formatting of usage data from the proxy server and vendor/publisher-supplied data for library reporting and decision-making</li>
</ul>
Other
<ul>
<li>Monitors the Library’s ticketing systems and responds to user inquiries&nbsp;</li>
<li>Drafts and implements procedures and practices&nbsp;</li>
<li>Creates and contributes to research guides, bibliographies, instructional recordings, and other finding aids and publications</li>
<li>Participates in reference and research services, including reference desk duties and the faculty liaison program</li>
<li>Participates on library, university, and consortia committees</li>
<li>Performs other duties as assigned</li>
</ul>
Minimum Qualifications:
<ul>
<li>Graduate degree in library or information science (e.g., MLS) from an ALA-accredited institution or completion of degree requirements by the time of appointment</li>
<li>JD, LLB, or LLM from an ABA-accredited institution or completion of degree requirements by the time of appointment, and</li>
<li>Minimum of three years of post-graduate degree experience working in law libraries, including a demonstrable history of supervisory duties or potential for rapid growth into supervisory duties</li>
</ul>
Preferred Qualifications:
<ul>
<li>Knowledge and understanding of trends and best practices relevant to legal education and legal technology competencies</li>
<li>Knowledge of pedagogical trends employed by law schools, learning management technologies, digital objects, and digital content creation</li>
<li>Demonstrated knowledge of instructional design theory</li>
<li>Experience with scholarship repositories, scholarly impact metrics, content management systems, desktop publishing software, search engine optimization and web analytics tools, and knowledge of online publishing standards</li>
<li>Experience with web design and proficiency with web authoring software, including experience with emerging technologies and use of browser plug-ins and applications</li>
<li>Experience with SaaS; online product technology/setup, including proxy server functionality and authentication protocol; web browser and operating system configuration; web design (HTML, CSS, Javascript); and content management system administration</li>
<li>Experience with Ex Libris Alma electronic resource management and AlmaAnalytics</li>
<li>Demonstrated basic or general knowledge and understanding of trends relevant to any of the areas of the department</li>
<li>Demonstrated ability to promote teamwork and collaboration with the goal of fostering an efficient and positive service role for the library; to form a strong rapport with colleagues, law faculty, and law students</li>
<li>Experience in providing general legal reference assistance</li>
<li>Reference experience in a law library environment</li>
<li>Demonstrated superior customer service skills</li>
<li>Writing skills and oral communication skills that demonstrate the ability to convey information clearly and accurately with customers, colleagues, and supervisors</li>
<li>Demonstrated organizational and time management skills</li>
<li>Demonstrated attentiveness to detail</li>
<li>Demonstrated ability to work well independently and as part of a team</li>
</ul>
APPLICATION PROCEDURE:&nbsp; Please complete an online application, available at <a href="https://www.gwu.jobs/postings/103761" target="_blank">https://www.gwu.jobs/postings/103761</a> , to include uploading a resume and cover letter and providing contact information for three professional references. Review of applications will begin September 1, 2023, and continue until the position is filled. Only complete applications will be considered.
Employment offers are contingent on the satisfactory outcome of a standard background screening.
The university is an Equal Employment Opportunity/Affirmative Action employer that does not unlawfully discriminate in any of its programs or activities on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or expression, or on any other basis prohibited by applicable law.

Head of Legal Technology & Instructional Services

The Associate Dean for Medical Education provides leadership and oversight for the development of high-quality, integrated curricular content and develops and oversees programs that ensure student success in the pre-clerkship phase of the curriculum and USMLE licensure examinations. Candidates must be faculty-eligible at or above the rank of Associate Professor.
Northeast Ohio Medical University is an AA/EEO Employer. The university has a strong commitment to the principles of diversity and inclusion and to maintaining working and learning environments that are free from all forms of discrimination. Women, individuals with disabilities, veterans and minorities are strongly encouraged to apply.
Pay Grade: 18
Location: Rootstown, OH
Principal Functional Responsibilities&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
CURRICULAR DESIGN AND TEACHING
Oversee the development and delivery of an integrated curriculum in foundational sciences.
Develop and deliver pre-matriculation content that supports student success in the early medical school curriculum.
Develop and deliver a course for USMLE Step 1 preparation.
Develop and deliver a course for USMLE Step 2 preparation.
Ensure students have sufficient curricular and co-curricular content that is appropriate and well-aligned with USMLE and NBME content specifications.
Champion and facilitate basic science-clinical science integration throughout the curriculum.
Provide leadership in identification and problem-solving of student and faculty challenges with curricular content.
ACADEMIC SUCCESS TEAM LEADERSHIP
Lead a team of faculty assigned to advise and tutor students at risk.
Assist students who seek help and/or face challenges in the M1 and M2 academic years including preparation for USMLE licensure exams.
CURRICULUM LEADERSHIP
Serve as administrative chair of the Pre-Clerkship Curriculum Sub-Committee.
Advise M1 and M2 course directors with respect to content and format alignment with USMLE examinations.
Participates in educational scholarly work.
Qualifications&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 
Education/Degrees:
PhD, MD or DO degree required.
Must be eligible for faculty appointment.
Experience:
<ul>
<li>Five to seven years of experience directly related to principle functional responsibilities including but not limited to the following: Experience and activities in teaching, research, administration, and service to qualify for a senior level faculty appointment Experience with graduate medical education, with demonstrated leadership in curriculum development and assessment and medical education, particularly at the undergraduate level.</li>
</ul>
Key Skills, Personal Characteristics, and Key Competencies&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 
<ul>
<li>Proven leadership skills with an ability to lead faculty. Requisite attributes will include: demonstrated abilities to inspire others and to work collaboratively, creatively and constructively with others and negotiate skillfully; strong organization skills; recognition as a respected member of the medical education and professional community; and a passion for teaching and learning as well as for the development of students, staff members, faculty members and academic programs. Ability to connect with key stakeholders including faculty, students, and other peers. General understanding of accreditation principles in the area of curriculum.</li>
</ul>
Core Competencies
<ul>
<li>Leadership: NEOMED creates positive change by educating and training Ohio’s next generation of health professionals, educators and researchers through experiential learning, high-impact research, strategic partnerships and innovation. By designing an environment where ideas and connections can flourish, NEOMED is transforming health care. Exceptional Experience: By creating a welcoming, supportive and well-resourced environment, NEOMED sets the stage for meaningful interactions among its students, faculty, staff, alumni, partners and community members. The University empowers every individual to participate fully in the campus experience and the community that NEOMED serves. Diversity, Equity and Inclusion: NEOMED recognizes, appreciates and celebrates all of the ways-from backgrounds to viewpoints-that people are different. The University’s culture is grounded in respect and thrives on the uniqueness of each individual. NEOMED encourages everyone’s participation by fostering policies and practices that ensure fair and just access, treatment and opportunities for all. People: Talent is NEOMED’s most valuable asset. The University invests in developing its faculty and staff to realize their fullest potential. As it works to attract and retain a diverse workforce and student body, NEOMED embraces opportunity and growth across all levels of the institution. Talent Management: NEOMED leadership strives to align department and individual talent management efforts with the university strategic plan and objectives through workforce planning, recruiting the right talent onboard and helping develop employees to their optimal potential and capabilities. Operational Excellence: NEOMED will create a culture of operational excellence by establishing clear administrative practices and eliminating waste. Leaders strive to meet customer expectations through a continuous improvement of the operational processes and creating a culture of employee</li>
</ul>

Associate Dean for Medical Education

Identity Governance and Administration Manager &amp; Architect (Jersey City, NJ): Work with Identity Access Management (IAM) leads &amp; business Information Technology (IT) managers to define business requirements, enterprise IT standards, &amp; other considerations that influence the operation &amp; performance of IAM solutions &amp; services. Serve as control owner &amp; perform management follow-up, exception &amp; risk acceptance approvals, &amp; walkthroughs. Work with interpreting architecture, designs, &amp; business requirements; integrating applications &amp; business services with various solutions; end-to-end solution delivery; data management &amp; reporting, including SQL &amp; KPI/KRI Analysis; cross-functional team management; &amp; strategic planning &amp; program governance. Req's Bachelor's deg. + 5 yrs exp. Salary Range: $172,827.00 - $250,000.00 per year. Email resume to <a href="mailto:jodi.harris@corebridgefinancial.com" target="_blank">jodi.harris@corebridgefinancial.com</a> or mail resume to American General Life Insurance Company, Ref# AL17AGLICNJ, Attn: Jodi Harris, 30 Hudson Street, 16th Floor, Jersey City, NJ 07302. No phone calls.

Identity Governance and Administration Manager & Architect

<h3>Job Description</h3>
Job DescriptionWe are looking for an experienced Service Delivery Manager to oversee IT service operations within a dynamic pharmaceutical environment in Bridgewater, New Jersey. This role requires a proactive leader who can drive process improvements, manage infrastructure operations, and ensure efficient delivery of IT services while maintaining alignment with industry best practices. Responsibilities: • Develop and implement IT service management frameworks and processes to align with industry standards and organizational goals. • Monitor and manage service level agreements (SLAs), operational level agreements (OLAs), and key performance indicators (KPIs) to meet business needs. • Lead the daily operations of IT infrastructure, ensuring stability, scalability, and optimal performance. • Identify and execute process improvements to streamline infrastructure operations and enhance efficiency. • Act as the primary escalation point for complex IT issues, ensuring critical incidents are resolved promptly and effectively. • Mentor and manage a team of support and operations professionals, establishing clear roles and performance expectations. • Oversee multi-tiered support structures, ensuring timely and efficient handling of support requests. • Coordinate cross-functional teams to execute infrastructure improvement projects within budget and timelines. • Develop and test disaster recovery and business continuity plans to protect critical IT systems. • Stay updated on emerging technologies and recommend innovative solutions to improve service delivery and infrastructure.• Minimum of 5 years of experience in IT service delivery or infrastructure management. • Expertise in ITIL frameworks and IT service management principles. • Proficiency in tools such as Azure Active Directory, Intune, and Cisco Webex Meetings. • Strong knowledge of infrastructure operations and remote desktop support. • Experience in managing and improving SLAs, OLAs, and KPIs. • Ability to lead and mentor teams while driving process optimization. • Familiarity with business continuity and disaster recovery planning. • Excellent problem-solving and communication skills to handle escalations and collaborate across teams.

Service Delivery Manager

<h3>Job Description</h3>
Job DescriptionWe are looking for a skilled Service Delivery Manager to oversee and optimize client support operations in Houston, Texas. In this role, you will manage service requests, track performance metrics, and ensure the timely resolution of issues while building strong relationships with clients. You will collaborate closely with teams to deliver high-quality post-implementation support for Oracle Cloud services. Responsibilities: • Coordinate and manage client-facing working groups to ensure effective service delivery. • Oversee the resolution of service tickets using platforms such as Jira, maintaining adherence to established budgets and timelines. • Act as the primary escalation contact for addressing and resolving project-related challenges. • Foster trusted advisor relationships with client leadership to strengthen long-term partnerships. • Monitor service metrics and progress to ensure commitments align with the statement of work. • Organize and lead motivated teams to achieve shared project goals. • Identify opportunities to expand services and deliver additional value to existing clients. • Travel up to 25% to client sites to maintain strong communication and engagement. • Collaborate with team managers to drive performance and successful delivery outcomes.• Minimum of 5 years of experience managing Oracle Apps implementation projects or service delivery engagements. • Proven ability to manage client relationships and develop trust with leadership teams. • Proficiency in Microsoft Office tools including Excel, Word, Outlook, and PowerPoint. • Strong communication skills with the ability to present effectively to senior management and influence decision-making. • Experience with ITSM processes and ticketing systems such as Jira Service Desk, Freshdesk, or ServiceNow. • Ability to multitask, work independently, and maintain attention to detail in a fast-paced environment. • Familiarity with Active Directory and service desk operations. • Bachelor's degree is preferred but not required.

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