<h3>Job Description</h3>
Job DescriptionJob Description 
Ingram Content Group (ICG)is hiring for a&nbsp;Returns Processor&nbsp;to contribute to our Operations&nbsp;team in Roseburg, OR.&nbsp;&nbsp;
Want to join a key team that helps the world read?
At Ingram, the Operations team serves a key role within the organization.&nbsp; We ensure that our distribution centers and warehouse facilities function at maximum efficiency.&nbsp;&nbsp; Safety is a core value in our distribution environment.&nbsp; We emphasize this through training, education and accident prevention programs.&nbsp; Process Improvement is another core value, and through innovations such as voice and Radio Frequency (RF) technologies, as well as feedback from our associates, we work toward constant improvement.&nbsp;
The world is reading, and it is our goal to connect as many people to the content they want in the simplest ways.&nbsp; If you want to be part of a customer-centric team that strives for excellence, collaboration, innovation, we can’t wait to meet you!
What You’ll Do:
<ul>
<li>Pick, Sort, and pack publisher return items</li>
<li>Pushing books to staging area</li>
<li>Ability to walk and stand continuously for scheduled shift</li>
<li>Ability to lift/carry in full range of motion up to 70lbs during the assigned shift – 30lbs or less continuously, 31-50lbs frequently and 51-70lbs occasionally</li>
<li>Ability to push/pull in a warehouse environment up to 70lbs force to push during the assigned shift – 1-50lbs continuously and 51-70lbs occasionally</li>
<li>Ability to grip/grasp continuously during the assigned shift</li>
<li>Ability to bend, squat/kneel, twist/turn, climb, crawl, reach above shoulder, and type/keyboard frequently during the assigned shift</li>
<li>Ability to work designated shift including overtime as required, which could include time before or after the designated shift and/or weekends</li>
</ul>
Qualifications 
6 months continuous work experience&nbsp;
 Additional Information 
&nbsp;Why You’ll Love Working for ICG:
<ul>
<li>Casual dress code</li>
<li>Convenient location</li>
</ul>
&nbsp;Schedule:
<ul>
<li>M-F&nbsp;</li>
</ul>
The world is reading and Ingram Content Group (“Ingram”) connects people with content in all forms. Providing comprehensive services for publishers, retailers, libraries and educators, Ingram makes these services seamless and accessible through technology, innovation and creativity. With an expansive global network of offices and facilities, Ingram’s services include digital and physical book distribution, print-on-demand, and digital learning. Ingram Content Group is a part of Ingram Industries Inc. and includes Ingram Book Group LLC, Ingram Publisher Services LLC, Lightning Source LLC, VitalSource Technologies LLC, Ingram Library Services LLC, and Tennessee Book Company LLC.
&nbsp;All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, work related mental or physical disability, veteran status, sexual orientation, gender identity, or genetic information.
<ul>
<li>EEO/AA Employer/Vet/Disabled</li>
<li>We participate in EVerify.</li>
<li>EEO Poster in English</li>
<li>EEO Poster in Spanish</li>
</ul>

Returns Processor - Full Time - Mon-Fri $16 an hour 5:30am-2:00pm

<h3>Job Description</h3>
Job DescriptionLoews Hotels &amp; Co is a leading owner and operator of luxury hotels with a portfolio consisting of 26 hotels and resorts in the United States. Located in major city centers and resort destinations from coast to coast, the Loews portfolio features one-of-a-kind properties that go beyond Four Diamond standards and embrace their "uniquely local" community in order to curate exciting, approachable and local travel experiences for guests.
Who We Are: Founded in 1960, Loews Hotels &amp; Co. operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations. 
Growth and belonging start here; you'll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role-from Guest Services to Finance, Culinary to IT-offers opportunities to grow and make a meaningful impact. 
Creating a Team Member experience where you belong no matter what race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, is a daily focus for us.
What We Offer:
<ul>
<li>Competitive health &amp; wellness benefits, 401(k) &amp; company match</li>
<li>Paid Sick Days, Vacation, and Holidays, Paid Bereavement</li>
<li>Pet Insurance and Paid Pet Bereavement</li>
<li>Training &amp; Development opportunities, career growth</li>
<li>Tuition Reimbursement</li>
<li>Team Member Hotel Rates, other discounts, perks and more</li>
</ul>
This role has a hybrid work schedule based in Franklin, TN .
What We're Looking For:
The Senior Payroll Manager is responsible for overseeing all aspects of payroll and tax processing, ensuring compliance, accuracy, timeliness, and adherence to regulatory requirements. This role partners cross-functionally with teams across Accounting, Legal, Corporate Tax, Benefits, Talent, IT, and Operations to drive seamless payroll execution. Collaborating closely with local hotel HR and Finance teams, the Senior Payroll Manager will collect, validate, and process payroll data, while ensuring proper reconciliation of payroll funding, general ledger reporting, union and benefits contributions, and tax filings. Expertise in Workday Payroll is essential, with a focus on optimizing system capabilities and identifying opportunities for automation and efficiency. This position plays a key role in identifying and addressing compliance gaps, in partnership with the Director of Payroll Services. The Senior Payroll Manager will develop and report key performance metrics to senior leadership and drive continuous improvement initiatives to elevate service levels. Reporting to the Director of Payroll Services, this role leads the Payroll Manager and supports the broader payroll processing team.
Who You Are:
<ul>
<li>A consummate payroll professional who values confidentiality and demonstrates exceptional attention to detail</li>
<li>A natural relationship builder with a thoughtful and effective approach to developing strong professional connections</li>
<li>Comfortable with taking the initiative in a variety of settings, bringing flexibility and confidence to dynamic situations</li>
<li>A master collaborator who thrives in exciting, fast-paced, and ever-evolving environments</li>
<li>Veterans and military spouses encouraged to apply</li>
</ul>
What You'll Do:
<ul>
<li>Oversee and support the Payroll Manager in executing end-to-end payroll processing for weekly, biweekly, and off-cycle payrolls for union and non-union Team Members</li>
<li>Ensure accurate processing of manual checks, stale-dated checks, voids, returned direct deposits, garnishments, taxable fringe benefits, and relocation expenses</li>
<li>Execute quarter-end and year-end processes, including related tax reconciliations and reporting</li>
<li>Partner with external payroll service provider to ensure timely and accurate filing of Federal, State, and Local payroll tax returns, including year-end reporting and W-2 forms</li>
<li>Coordinate and maintain continuous data synchronization and integrity across systems by identifying and resolving inconsistencies in job codes, employment status, and other pay data</li>
<li>Serve as a subject matter expert on payroll and time and attendance systems supporting improvements and implementing procedural changes</li>
<li>Foster a culture of accountability, customer service, and continuous improvement through effective goal setting, coaching, and performance evaluations</li>
<li>Ensure SOX compliance and maintain internal controls by updating procedures, MET Forms, and department policies</li>
<li>Manage internal and external payroll and payroll tax audits, ensuring timely resolution of issues and delivery of audit materials</li>
<li>Stay current on legislative and regulatory payroll tax changes and industry best practices to ensure compliance</li>
<li>Collaborate with the Director of Payroll Services in planning and implementing payroll-related initiatives across multiple locations</li>
<li>Partner with internal business partners across Accounting, Legal, Corporate Tax, Benefits, Talent, IT, and Operations to deliver a first-in-class payroll experience</li>
<li>Manage relationships and deliverables with external service providers to ensure quality</li>
<li>Act as the primary delegate for the Director of Payroll Services during absences, performing core duties and providing leadership continuity</li>
</ul>
Your Experience Includes:
<ul>
<li>Bachelor's degree in Accounting, Finance, or related field</li>
<li>Certified Payroll Professional (CPP) preferred </li>
<li>8-10 years of experience in full cycle, multi-state and multi-FEIN payroll processing</li>
<li>Minimum of 5 years managing, coaching, and developing diverse team members</li>
<li>Experience in federal, state, and local tax filings with expertise in resolving complex tax issues </li>
<li>Experience with payroll accounting and its impact on financial systems</li>
<li>Proven ability to lead cross-functional projects</li>
<li>Proficient in Workday, UKG, Oracle or similar payroll systems</li>
<li>Experience with ADP Smart Compliance</li>
<li>Intermediate proficiency in Microsoft Excel, Word, Outlook, and PowerPoint </li>
<li>Strong understanding of 401(k) processes, Section 125 Cafeteria Plans, and deferred compensation plans</li>
<li>Knowledge of wage withholding orders, garnishments, and levies </li>
<li>Ability to analyze and resolve complex payroll issues and calculations</li>
<li>Self-starter with a strong sense of accountability</li>
<li>Ability to optimize processes and drive operational efficiency</li>
<li>Delivers outstanding customer service and builds strong work relationships</li>
<li>Excellent communication skills and ability to work under pressure </li>
<li>Organized, adaptable, and deadline-driven, with the ability to maintain composure and make decisions in stressful situations</li>
</ul>
Who You'll Supervise:
<ul>
<li>Payroll Manager (direct)</li>
<li>Payroll Processors (indirect)</li>
<li>Sr Payroll Processor (indirect)</li>
</ul>
Loews Hotels &amp; Co is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.

Senior Payroll Manager (Hybrid, TN Based)

<h3>Job Description</h3>
Job Description
The Customer Order Processor 1 provides exceptional customer service and operational support by effectively interacting and communicating with internal teams and external customers. He/ She will manage the flow of work and administrative tasks within the network to expedite / manage customer orders and escalate delays when needed to maximize efficiency. 
Duties and Responsibilities 
<ul>
<li>Manages daily customer support for domestic and imports, including order entry, tracking statuses of orders, changes &amp; returns, reviewing open orders, and onboarding new customers. </li>
<li>Coordinates with other departments such as Sales, Purchasing, BI, Warehouse operations and other departments as needed to mitigate delays and facilitate prompt customer responses.</li>
<li>Demonstrates ability to communicate effectively and professionally, both written and oral with external customers and internal teammates. </li>
<li>Manages all work queues including phone, emails, production &amp; EDI as required by network. </li>
<li>Review, update and process program sheets as needed.</li>
<li>Submit project forms to warehouse when necessary. </li>
<li>Effectively &amp; proactively provides solutions to customers when issues arise.</li>
<li>Demonstrates proficiency in Outdoor Cap systems, basic computer knowledge, typing ability and MS Office tools, utilizing multiple programs fluently to do daily assigned work. </li>
<li>Acts with strong ethical integrity in all situations, upholding the company’s Mission, Vision, and Value Statements. </li>
</ul>
Skills and Specifications 
<ul>
<li>Strong time management, problem solving, and business acumen skills to execute workload efficiently in a fast-paced, customer-facing service environment.</li>
<li>Ability to establish and maintain business partner relationships and act as liaison between internal teams and external customers.</li>
<li>Strong work ethic and communication skills with demonstrated flexibility under pressure to meet tight deadlines with minimal errors.</li>
<li>Working knowledge of MS Office tools, Outlook, Teams/IM, and aptitude to quickly learn new systems. Prior experience with Exenta, QuickTurn, Magento, PDS, PowerApps and Salesforce is a plus.</li>
</ul>
Education and Qualifications 
<ul>
<li>Education High School Diploma/GED or equivalent years of experience</li>
<li>Experience 1-3 years customer service or business administration</li>
<li>Supervisory No direct reports</li>
</ul>
Physical &amp; Mental Requirements 
<ul>
<li>The person in this position frequently communicates with customers and must be able to exchange accurate information and engage in conflict resolution strategies when needed. </li>
<li>Must be able to remain in a stationary position (seated) 80% of the day and occasionally reach, bend and move inside the office to access files and product. </li>
<li>Required to have close visual acuity to perform computer tasks and operate other office machinery. </li>
<li>Able to hear and effectively communicate with peers. </li>
<li>Able to hear a telephone ring. </li>
<li>Able to move 10-20 lbs occasionally throughout the day.</li>
</ul>
Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

Customer Order Processor 1

<h3>Job Description</h3>
Job DescriptionCompany Description 
Auberge Resorts Collection is a portfolio of extraordinary hotels, resorts, residences, and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine, and spas, and gracious yet unobtrusive service. With 28 hotels and resorts across three continents, Auberge invites guests to create unforgettable stories in some of the world’s most desirable destinations. Please visit aubergeresorts.com to learn more about our Collection.&nbsp;Follow us on Facebook, Twitter, and Instagram: @AubergeResorts and #AlwaysAuberge.
Job Description 
The Accounting Manager is responsible for overseeing and managing the day-to-day operations of the gift card program at Auberge Resorts Collection. This position serves as a liaison between guest relations, vendors, hotels, and ARC finance, ensuring the smooth functioning of all gift card-related activities. The role requires proactive problem-solving, excellent communication skills, and the ability to work with multiple stakeholders to ensure the program's success.
Key Responsibilities
Guest Relations
<ul>
<li>
Query Resolution: Review and resolve all gift card purchaser inquiries through coordination with the gift card vendor, credit card processor, or the hotel involved.
</li>
<li>
Lost or Stolen Cards: Assist guests in handling lost or stolen gift card issues by investigating and providing solutions in a timely manner.
</li>
</ul>
Vendor Relations
<ul>
<li>
Vendor Communication: Maintain an ongoing relationship with the gift card vendor, ensuring effective communication and issue resolution.
</li>
<li>
Fulfillment Issues: Monitor, address, and resolve fulfillment-related problems with the vendor.
</li>
<li>
Contract Compliance: Ensure that both Auberge Resorts Collection and the vendor are in compliance with all terms and conditions outlined in the vendor contract.
</li>
</ul>
Hotel Relations
<ul>
<li>
Escalation Management: Act as the primary escalation point for unresolved queries or issues from hotels regarding gift cards.
</li>
<li>
Inventory Management: Manage the reordering and distribution of gift cards to hotels as needed.
</li>
<li>
Reporting: Provide hotels with daily sales and redemption figures for accurate accounting and balancing of gift card transactions.
</li>
<li>
Monthly Invoicing: Calculate and determine monthly payments or invoicing for sales and redemptions at hotels.
</li>
<li>
Education: Provide training and support to property team members on administration, sales, redemptions, etc.&nbsp;
</li>
</ul>
Gift Card Program Management
<ul>
<li>
Sales &amp; Redemptions: Ensure the timely collection, distribution, and tracking of all gift card sales and redemptions across the network.
</li>
<li>
B2B Sales:&nbsp; Handle all B2B sales and recording.
</li>
<li>
Cash Management: Manage cash flow by investing idle gift card funds in approved, permitted investments.
</li>
<li>
Breakage Calculations: Perform periodic calculations for breakage, identifying funds that are unlikely to be redeemed.
</li>
<li>
Inventory Records: Maintain accurate records of all card stock and related inventory.
</li>
<li>
Program Financial Management: Manage the program’s profit and loss (P&amp;L), tracking statistics for sales, redemptions, breakage revenues, interest earned, shipping/handling fees, and all operational expenses, including labor, credit card commissions, shipping, fulfillment, and card stock.
</li>
<li>
Website Maintenance: Ensure the gift card webpage is up-to-date and functions correctly for guests and internal stakeholders.
</li>
</ul>
ARC Finance
<ul>
<li>
Accounting Coordination: Provide ARC Accounting with the necessary data for monthly invoice charges or credits.
</li>
<li>
Invoice Auditing: Review and audit invoices from the gift card vendor for accuracy and resolve any discrepancies.
</li>
<li>
Investing Guidance: Follow necessary directions for the investment activities of gift card funds to ensure compliance and maximization of returns.
</li>
<li>
Account Reconciliation: Conduct monthly reconciliations of all gift card accounts to ensure accuracy and resolve any discrepancies.
</li>
</ul>
The Gift Card Program Manager role offers a base salary range of $85-95k plus an annual bonus as well as comprehensive&nbsp;medical, dental, vision and voluntary benefits, 401k employer match, employer paid life insurance and an employee assistance program and a team member hotel stay program.&nbsp;
Qualifications 
<ul>
<li>
Education: Bachelor’s degree in Business Administration, Finance, Accounting, Hospitality Management, or a related field (preferred).
</li>
<li>
Experience:
<ul>
<li>
Minimum of 3-5 years of experience in a similar role, ideally within a hospitality, retail, or financial services environment.
</li>
<li>
Proven experience managing vendor relationships and resolving customer inquiries.
</li>
<li>
Strong background in finance or accounting, with experience in P&amp;L management and account reconciliation.
</li>
<li>
Experience with gift card programs or loyalty programs (such as SVS, GiveX, etc.) is preferred.
</li>
</ul>
</li>
<li>
Skills:
<ul>
<li>
Strong organizational and multitasking abilities.
</li>
<li>
Excellent problem-solving and analytical skills.
</li>
<li>
Strong communication and interpersonal skills to effectively manage relationships with internal teams, vendors, and guests.
</li>
<li>
High proficiency in Microsoft Excel and financial software.
</li>
<li>
Knowledge of gift card industry standards and best practices.
</li>
<li>
Ability to maintain confidentiality and handle sensitive financial information.
</li>
</ul>
</li>
</ul>
 Additional Information 
​​​​​Auberge Resorts Collection is a portfolio of extraordinary hotels, resorts, residences, and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine and spas, and gracious yet unobtrusive service. With hotels and resorts across three continents, Auberge invites guests to create unforgettable stories in some of the world’s most desirable destinations. Please visit aubergeresorts.com to learn more about our Collection. Follow us on Instagram, TikTok, Linkedin, Facebook and Pinterest: @AubergeResorts and #AlwaysAuberge.
Auberge Resorts LLC is an Equal Opportunity Employer, M/F/D/V. Auberge Resorts LLC provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Auberge Resorts LLC complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Accounting Manager

<h3>Job Description</h3>
Job DescriptionDescription:
Job Title: Controller
Supervisor: Chief Financial Officer
Job Status: Full Time / Exempt
Job Hours: 35 hours per week
Location: Midtown Manhattan
Compensation: Up to $120K
 
About Encore: For over 40 years, Encore Community Services has provided care to the elderly of the Clinton, Times Square, and Midtown communities, so that they may live with dignity and decency in a safe and caring environment. Encore provides a comprehensive array of programs for older New Yorkers including supportive and affordable housing, home delivered and sit down meals, case assistance, education, recreation, and friendly visiting. The organization takes a “no wrong door approach” to ensure Seniors are able to access all of their neighborhood and other entitled resources so they may age in place comfortably for as long as possible. Encore is at an exciting inflection point in its development. The organization is working to build off of a rich history to deepen its services and scale the work of giving back to seniors. Encore is keenly aware that the demographics of Older New Yorkers is rapidly evolving. Therefore, Encore must also evolve to ensure the health, mental health, and economic stability of New York’s diverse and vibrant senior community.
 
About Position: Our dynamic, growing organization seeks an Assistant Controller to join our team in order to execute our daily accounting and financial transactions. Reporting to the Chief Operating Officer, the successful candidate will be a strategic and analytical thinker, a problem solver, and possess a strong attention to detail. The Assistant Controller will perform key transactional and analytical functions supporting the agency. The Assistant Controller will be responsible for ensuring that our day-to-day accounting and finance operations run smoothly, enabling the long-term success of the organization. This includes payroll accounting, review of g/l transactions, reconciliations, analysis, audit support, and maintenance of records. This is a great opportunity for an individual to use their sharp analytical and leadership skills to participate in management initiatives that shape the long-term strategy for a critical mission focused nonprofit.
 
Benefits: This position is a full-time position with benefits that include medical insurance (with Employee contribution), Dental &amp; Vision plans with coverage beginning on the first day of hire, generous paid time off (vacation, personal days, sick days and earned floating holidays), 403(b) with 3% Employer Match after a year of employment, Flexible Spending Account, Dependent Care and transit benefits. We also offer time and a half pay for worked holidays.
Requirements:
Job Responsibilities:
Accounting &amp; Reporting
• Maintain all aspects of the general ledger (g/l);
• Review all financial transactions and processes - accounts payable and receivable, banking, escrow, credit cards, petty cash, payroll;
• Review all vendor and contractor payments processed by the Finance Associate;
• Oversee the payroll process; ensure costs and liabilities are accurately recorded and classified;
• Enforce all internal and external fiscal policies and procedures;
• Liaise with outside payroll processor to ensure timely filing of quarterly tax returns;
• Record journal entries; review data and system-generated financial statements;
• Respond to external audits – government agencies, workers’ comp., Encore annual;
• Monitor cash receipts and disbursements transactions and balances following Finance Associate entry
• Prepare and record in QB the biweekly and off-cycle payroll journal entries
• Allocate and record payroll processing invoices
• Monitor the accuracy of and reconcile employee payroll deductions
• Reconcile quarterly payroll tax returns (941) with general ledger
• Reconcile tenant escrow transactions
• Record interest and dividend receipts
• Reconcile all bank accounts (view-only access) and petty cash accounts in QB
• Reconcile monthly trial balance
• Reconcile fixed assets, accrued expenses, payroll liabilities on quarterly basis
• Assist Finance Associate with cash receipts and expenses (offsets) data entries as needed
Financial Analysis &amp; Administration
• Extract QB data and reports for analysis
• Address inquiries from vendors, funders, internal and external parties
• Oversee the physical &amp; electronic filing, safekeeping, archival, retrieval of financial documents;
• Coach, mentor and support the fiscal staff
 
Required Qualifications
• 10 years’ work experience
• Bachelor’s degree in Accounting
• Knowledge of GAAP – Generally Accepted Accounting Principles;
• Demonstrated expertise with QuickBooks Desktop software, Applications without QuickBooks experience will not be considered
• Proficiency in MS Excel
• Excellent written, verbal and computer skills;
• Strong interpersonal skills and ability to work as part of a team;
• Ability to multitask while also meeting deadlines
• Nonprofit experience required
• Quickbooks experience required
• Ability to have a flexible work schedule and willingness to jump in and “get the work done,” even if that means working occasionally on weekends, evenings, and some traditional holidays.
 
Strongly Preferred Qualifications
• Familiarity with payroll concepts, process and terminology
• Direct experience with government contracts and financial reporting
• Experience building detailed line-item budgets for multiple departments and divisions
 
PLEASE SUBMIT RESUME AND COVER LETTER
 
Encore Community Services is dedicated to creating a diverse, equitable, and inclusive environment where everyone feels valued, respected, and empowered to contribute their best work. We believe that diversity in our team drives innovation, enriches our perspectives, and enhances our ability to serve our communities effectively.

Controller

<h3>Job Description</h3>
Job Description
The Customer Advocate and Technical Product Expert will serve as the focal point for order taking and processing ensuring internal and external customers receive prompt, courteous, and quality service. The Customer Advocate and Technical Product Expert should have and maintain a working knowledge and technical expertise of our product line, as well as, any new changes/revisions to our product line. Correct and timely execution of responsibilities is required. 
Essentials Duties and Responsibilities:
<ul>
<li>Functions as primary order processor and order intake person via multiple channels of order receipt which include the phone, e-mail, BioHorizons online store, VSR orders from sales team, EDI and fax. This requires a comprehensive knowledge and understanding of all products and how they work and requires the ability to communicate effectively to assist customers in ordering the correct item based available product options to meet clinician’s and patient’s needs. </li>
<li>Assist and advise customers requiring technical assistance and provides troubleshooting support on BioHorizons manufactured product lines-BioHorizons and IntraLock as well as products distributed by BioHorizons-Camlog which requires a comprehensive knowledge of all products, services and techniques </li>
<li>Ensure proper handling of customer complaints as they relate to product and service related complaints with focus on customer service recovery</li>
<li>Interact with operations to facilitate timely shipment of products</li>
<li>Communicate with accounting to maintain accurate customer accounting records and ensure orders are processed in accordance to finance guidelines </li>
<li>Interact and develop strong working relationship with field sales team to promote and maintain current and consistent communication </li>
<li>Provide primary and back-up support to domestic sales team to ensure all requests are handled in a timely and accurate manner </li>
<li>Assist customers and sales team with product returns as well as authorize product to be returned based on BioHorizons return policy </li>
<li>Assist customers with new account set-up by gathering required details based on company procedures </li>
<li>Maintain customer files</li>
<li>Maintain and improve systems for order processing and customer activity</li>
</ul>
<ul>
<li>Accepts new projects as delegated</li>
</ul>
Qualifications:
<ul>
<li>2+ years of Customer Care or related experience</li>
<li>Proficient computer skills requireed </li>
<li>Excellent telephone manner and skills, effective interpersonal and communication skills required.</li>
<li>Previous experience as a dental hygienist or dental assistant preferred</li>
</ul>
<ul>
<li>Requires vaccination against Hepatitis B or signed declination form</li>
</ul>
Education:
<ul>
<li>High School diploma required</li>
<li>Bachelor’s degree preferred</li>
</ul>
Henry Schein, Inc. is an Equal Employment Opportunity Employer and does not discriminate against applicants or employees on the basis of race, color, religion, creed, national origin, ancestry, disability that can be reasonably accommodated without undue hardship, sex, sexual orientation, gender identity, age, citizenship, marital or veteran status, or any other legally protected status.

Please note that any offer of employment made by BioHorizons is contingent upon the successful completion of a pre-employment background investigation to include a pre-employment drug screen.

Customer Advocate and Technical Product Expert

<h3>Job Description</h3>
Job Description
 
Amalgamated Bank is looking for an Account Support Administrator to provide client and administrative service and support to the Commercial Banking team.
 By joining our team, you’ll be joining a Bank that believes that maintaining a diverse and inclusive workplace where everyone feels valued and respected is essential for us to grow as a company. We are dedicated to building a more equitable world in our everyday practices by embracing the values of our employees and customers.
 
Essential Job Functions: 
1.Work closely with the Account Executive team to provide client support where required
2.Perform all new account openings and account maintenance within Commercial Banking based on client request and supporting documentation including but not limited to: Commercial, Commercial Real Estate and Nursing Homes segments
3.Review Account Opening Packages for accuracy prior to activating accounts in Horizon
4.Open and maintain all Commercial Real Estate tenant accounts
5.Assist in maintaining and monitoring Nursing Home accounts
6.Process client refunds and waivers as required.
7.Process RSA token requests coordinating with Account Executive and Info Security teams
8.Setup clients in account analysis system (XAA) as prescribed by billing setup forms
9.Process monthly billing including but not limited to: running preliminary billing cycle, making adjustments as necessary and processing final billing
10.Review daily and monthly reports including, but not limited to: new accounts, account maintenance, XAA preliminary statements, XAA waivers, XAA maintenance changes, fee refunds, Nursing Home reports, RDC returns, ACH debit origination returns, Third Party Payment Processor audits
11.Maintaining basic functions in XAA i.e. making changes to billing dates, client setups, price list,etc.
12.Process credit report request as needed by underwriting and relationship team(s)
13.Run prospective borrowers through Know Your Customer (KYC) process including but not limited to OFAC, LexisNexis and various AML systems
14.Start all Commercial Real Estate loan packages by processing initial deposit, assigning mortgage number, creating digital loan file, etc.
15.Provide and perform clerical related duties in department as directed. Maintain neat and accurate file and records of department and client correspondence, statement and files; photocopy and file correspondence, documents and reports. Daily scanning of documents ensuring all is appropriately indexed and reviews.
16.Process stop payments, internal account transfers, and Online Transaction Entries (OTE) in adherence to departmental procedures
17.Research and follow up on outstanding issues, inquiries or documents on Commercial accounts to ensure timely completion and resolution
18.Order checkbooks and deposit slips for clients
19.Maintain attendance records and complete weekly timesheets
20.Prepare department invoices within Concur
21.Reconcile designated Commercial accounts on a daily, weekly and monthly basis depending on reconciliation cycle
22.Perform other administrative duties as assigned such as scheduling, meeting management, and record keeping
23.Support the retail branch by performing both teller and customer service functions according to needs (DC and SF branches only). 
24.Open and close the branch in the absence of the branch officers (DC and SF branches only).
25.Perform other duties as directed.
 
Knowledge, Skills and Experience Requirements 
1.College bachelor’s degree, preferred but not required.
2.Two to three years general office experience in a fast paced atmosphere.
3.Robust knowledge of PC, preferably Microsoft Office software package (Word, Excel, Outlook).
4.Exceptional verbal, written communication and interpersonal skills.
5.Strong attention to detail and accuracy.
 
Our job titles may span more than one career level. The starting base salary for this role is between $25.00 – $30.00 per hour. The actual base pay is dependent upon many factors, such as: training, transferrable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future.
Amalgamated Bank is an Equal Opportunity and Affirmative Action Employer, Minorities / Females / Individuals with Disability / Veterans. AmeriCorps, Peace Corps and other national service alumni are encouraged to apply. View our Pay Transparency Statement. Submission of a resume or any information regarding your qualifications does not constitute a promise or offer of employment. At Amalgamated Bank, we consider an applicant to be someone who has interviewed at least once, in person, with the hiring manager. Amalgamated Bank does not sponsor applicants for work visas.
Hybrid Work Model Effective February 18, 2025, employees in office-based positions will be working a Hybrid work schedule consisting of three days or more, on-site per week, Monday - Thursday, although the specific days may vary by site or organization, with Friday designated as a remote-working day, unless business critical tasks require an on-site presence. This Hybrid work model does not apply to, and daily in-person attendance is required for, the contact center, branch service roles, and general services where the work to be performed is located at a Company site; positions covered by a collective-bargaining agreement (unless the agreement provides for hybrid work); or any other position for which the Company has determined the job requirements cannot be reasonably met working remotely. Please note, this Hybrid work model guidance does not apply to roles that have been designated as “remote”. Search Firm Representatives- Please Read Carefully Amalgamated Bank does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for the position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

Account Support Administrator

<h3>Job Description</h3>
Job DescriptionJob Title: Senior Credit Analyst Employment Type: Full Time, 40 hours/week Reports to Dane Epling FLSA Status: Exempt Who We Are LIFE SURGE is a leading company in the industry of faith-based live events and financial education programs. One of the fastest growing organizations in the country, LIFE SURGE exists to inspire, transform and equip people to build their personal impact in ways that glorify God.&nbsp;By annually producing 30+ events and providing financial education to thousands around the nation, we do just that.&nbsp; We are a team of experienced professionals who are passionate about helping people learn, grow, and connect so they may live more enriched lives. Our culture is one where we celebrate one another, individually and as a team. We look to acknowledge and reward our star performers. Let your light shine in our company! Opportunity: We are seeking an experienced Senior Credit Analyst to join our finance team and play a critical role in managing credit risk across merchant processing (indirect credit), direct-to-consumer lending, and supporting strategic capital raise initiatives. The ideal candidate brings a strong analytical background, deep understanding of credit markets, and experience in underwriting both merchant and consumer credit. Responsibilities: Merchant Processing (Indirect Credit):
<ul>
<li>Assist in the application and underwriting process with all potential merchant servicing providers by evaluating existing merchant accounts, using transaction-level data, financial statements, and underwriting guidelines.</li>
<li>On-board and maintain merchant processing providers – provider line-up, capacity/utilization, hardware/software, and complete the reconciliation of revenue related to each processor (revenue vertical).</li>
</ul>
<ul>
<li>Report and monitor ongoing credit exposure related to chargebacks, returns, reserves, settlement risks, and for PCI compliance.</li>
<li>Work closely with risk, operations, and compliance teams to implement and refine credit policies for merchant onboarding and portfolio management.</li>
<li>Conduct periodic risk reviews and identify deteriorating credit signals to recommend appropriate mitigation strategies.</li>
<li>Create and maintain standard operating procedures.</li>
<li>Monitor and report on user access and permissions.</li>
</ul>
Consumer Debt (Direct Credit):
<ul>
<li>Underwrite consumer lending applications using credit bureau data, income verification, and internal models.</li>
<li>Collaborate with the sales team to refine credit scoring models and loan terms.</li>
<li>Report and monitor portfolio performance metrics including: applications, loan book growth, revenue,&nbsp; delinquency rates, pay-offs, charge-offs, and customer repayment behavior.</li>
<li>Monitor and report on user access and permissions.</li>
<li>Provide insights into customer segmentation and risk-adjusted pricing strategies.</li>
<li>Create and maintain standard operating procedures.</li>
</ul>
Capital Raise Support:
<ul>
<li>Develop materials and financial analysis to support investor due diligence and capital raise activities (e.g., debt facilities, securitizations, equity raises).</li>
<li>Assist in the structuring and evaluation of debt instruments, including loan sale transactions, warehouse lines, etc.</li>
<li>Partner with treasury and FP&amp;A teams to align funding strategies with portfolio growth and risk profile.</li>
</ul>
Qualifications:
<ul>
<li>Bachelor’s degree in Finance, Economics, Accounting, or a related field.</li>
<li>2+ years of experience in credit analysis or underwriting, preferably in fintech, merchant services, or consumer lending.</li>
<li>Deep knowledge of credit risk management principles, underwriting standards, and relevant regulatory requirements.</li>
<li>Strong financial modeling, Excel, and data analytics skills; experience with SQL, Python, or BI tools is a plus.</li>
<li>Excellent communication and presentation skills, with the ability to convey complex concepts to both technical and non-technical stakeholders.</li>
<li>Demonstrated experience supporting capital raise or investor relations efforts is highly desirable.</li>
</ul>
Preferred Attributes:
<ul>
<li>Experience working in a high-growth or startup environment.</li>
<li>Familiarity with payment processing infrastructure and settlement risk dynamics.</li>
<li>Comfortable operating cross-functionally in a fast-paced, evolving environment.</li>
</ul>
Benefits: 
<ul>
<li>Health, Dental, Vision, Life, Holiday and Paid Time Off. </li>
<li>Non-corporate, casual, entrepreneurial, comfortable, fun, and proactive work environment.&nbsp; </li>
<li>High-level performers, disciplined, and self-motivated people will do VERY WELL in this environment. </li>
</ul>
 LIFE SURGE is an Equal Opportunity Employer. We value diversity and seek to empower each individual while supporting the many perspectives, skills, and experiences within our workforce. All employment is decided based on qualifications, merit, and business needs. &nbsp;
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