<h3>Job Description</h3>
Job Description
About the Role:
Mindpath Health exists to increase access to mental health care that helps people thrive. We do this by empowering our clinicians, investing in our people, and caring for the communities we serve.
The Refund Specialist (Remote in TX, NC, SC, or FL) will accurately identify payor and patient credits, audits Explanation of Benefits (EOBs), insurance denials and Private Practice billing transactions in the NextGen system. The Refund Specialist also communicates with CPA staff members and resolves posting issues as they arise.
Responsibilities
<ul>
<li>Audits encounters and accounts with payer and patient credits in the NextGen system to determine where the credit belongs.&nbsp;</li>
<li>Processes tasks and emails from CPA staff members identifying overpayments.&nbsp;</li>
<li>Manually processes patient credits via PayJunction, InstaMed, and/or paper checks.&nbsp;&nbsp;</li>
<li>Receives takeback EOBs from payer and posts takeback warning in NextGen system.</li>
<li>Processes chargebacks in InstaMed.&nbsp;</li>
<li>Receives emails identifying chargebacks in InstaMed.</li>
<li>Provides proof of signed Credit Card Authorization signed by patients giving CP authority to charge patient’s credit card to Credit Card vendor initiating chargeback.</li>
<li>Manages InstaMed tickets submitted by CPA staff members and assisting with charge/batch issues.</li>
<li>Maintains required reports as defined by Supervisor or Manager of Operations</li>
<li>Actively participates in staff meetings in a positive and constructive manner.</li>
<li>Maintains effective communication and cooperative working relationships with other departments, staff, medical staff, patients, and visitors.</li>
</ul>
Qualifications
<ul>
<li>High school diploma or equivalent</li>
<li>6 months experience with follow-up, auditing, and payment posting</li>
<li>Knowledge of payer websites, processes, local, state, and federal requirements</li>
<li>Proficiency with Microsoft Office (Outlook, Excel, and Word)</li>
<li>Strong math, analytical and reasoning skills</li>
<li>Ability to prioritize, multi-task and work independently</li>
</ul>
The Benefits We offer a robust benefits package to include:
<ul>
<li>Medical, Dental, Vision, and EAP</li>
<li>LTD/Life Insurance</li>
<li>401k with employer match</li>
<li>PTO accrual starting at 15 days per year</li>
<li>Paid Parental Leave</li>
<li>Tuition Reimbursement Program</li>
</ul>
About Mindpath Health
Mindpath Health exists to increase access to mental health care that helps people thrive. We do this by empowering our clinicians, investing in our people, and caring for the communities we serve. As a national leader in mental health services, we are reimagining care delivery, reaching patients and focus on clinical excellence. With a team of more than 500 mental health clinicians, Mindpath Health provides a broad spectrum of psychiatry, interventional psychiatry (including TMS and esketamine) and psychotherapy care.
At Mindpath Health, we offer telehealth and in-person visits and coordinate care with primary care physicians and referring providers to ensure a focus on the total health. Mindpath Health is in-network with most major health insurance providers and has more than 80 locations across California, North Carolina, South Carolina, Florida, Texas, Arizona, and growing.
Join our community and discover how rewarding work can be!
Mindpath Health is an equal opportunity employer. We consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, ancestry, age, disability, veteran status, or any other status legally protected by federal, state, or local law.

Refund Specialist

<h3>Job Description</h3>
Job DescriptionCompany Description 
The University of Maryland Medical System (UMMS) is an academic private health system, focused on delivering compassionate, high quality care and putting discovery and innovation into practice at the bedside. Partnering with the University of Maryland School of Medicine, University of Maryland School of Nursing and University of Maryland, Baltimore who educate the state's future health care professionals, UMMS is an integrated network of care, delivering 25 percent of all hospital care in urban, suburban and rural communities across the state of Maryland. UMMS puts academic medicine within reach through primary and specialty care delivered at 11 hospitals, including the flagship University of Maryland Medical Center, the System's anchor institution in downtown Baltimore, as well as through a network of University of Maryland Urgent Care centers and more than 150 other locations in 13 counties. For more information, visit <a href="http://www.umms.org" target="_blank">www.umms.org</a>.
Job Description 
Key Responsibilities
<ul>
<li>Identifies accounts with a credit balance that may be eligible for refunds. Researches all documentation relating to the account balance such as notes, remittances, etc.&nbsp;</li>
<li>Analyzes all documentation provided to verify all payments and adjustments are posted to the account accurately. Processes refunds to patient accounts, maintaining appropriate knowledge and understanding of the payers.</li>
<li>Reviews multiple hospital systems for outstanding self–pay balances. Transfers credit to outstanding accounts, corrects any incorrect payment/adjustment postings.</li>
<li>Prepares refund request with all required documentation to be submitted Refund Specialist Team Lead and/or Manager for approval. Approved request are posted and reports are prepared for accounting requesting refund checks.</li>
<li>Reviews checks received from accounting for accuracy. Verifies checks are aligned with required documentation; ensures each account is notated with check number and amount and mailed to appropriate insurance companies.</li>
</ul>
Qualifications 
<ul>
<li>High School diploma or equivalent (GED)</li>
<li>One year cash posting or related experience</li>
</ul>
 Additional Information 
All your information will be kept confidential according to EEO guidelines.
Compensation
<ul>
<li>Pay Range:&nbsp;$19.5-$27.31</li>
<li>Other Compensation (if applicable):</li>
<li>Review the 2024-2025 UMMS Benefits Guide&nbsp;</li>
</ul>

Financial Posting & Refund Specialist I

<h3>Job Description</h3>
Job Description
 
 Why do Payment Integrity &amp; Refund Specialists want to work here? The reason people love working for KabaFusion is because of the impact we have on our patients. Here, it doesn’t matter what your role is, you will be part of a team that works collaboratively to change lives. You will go home knowing you’ve made a difference and improved someone’s life.
About us: 
What started as a single pharmacy in 2010 has grown into KabaFusion becoming the largest privately held home infusion company in the country. We have a national network of pharmacies and nursing offices strategically placed to service 40+ states. Couple that with over 30 years of combined experience and it’s no wonder why KabaFusion is the industry leader in home infusion.
About the role:
As a Payment Integrity &amp; Refund Specialist with KabaFusion, you will review claims for accuracy. This will include familiarizing yourself with the various payors we work with; understanding their fee schedules and contract requirements, making claims adjustments when necessary. 
Essential Duties &amp; Responsibilities:
<ul>
<li>Improve the reimbursement process by identifying claims errors and making adjustments as needed prior to submittal</li>
<li>Provide feedback and process improvement recommendations to upper management</li>
<li>Maintain continuous, accurate, and complete documentation</li>
</ul>
As a Payment Integrity &amp; Refund Specialist, you bring:
<ul>
<li>Bachelor’s degree in business administration, Healthcare Administration, or other related fields (preferred)</li>
<li>1+ year of revenue cycle experience in a healthcare setting</li>
<li>1+ year of quality assurance, auditing, compliance, and/or process improvement in a healthcare setting</li>
<li>Intermediate / Advanced Excel skills</li>
<li>Good communication and interpersonal skills</li>
</ul>
Our Benefits:
<ul>
<li>Benefits start on your 1st day of employment.</li>
<li>401k w 4% match – no waiting or vesting period</li>
<li>PTO / Floating Holidays / Paid Holidays</li>
<li>Company paid life insurance and short-term disability</li>
<li>Employee Assistance programs to help with mental health / wellness</li>
<li>Learning &amp; Development Programs</li>
<li>Perks… includes discounts on travel, cell phone, clothing and more…</li>
<li>Generous employee referral program</li>
</ul>
KabaFusion is a mission driven company with a focus on innovation and patient care so, as a Pharmacy Technician, if that sounds like something you want to be a part of, then look no further.

Payment Integrity & Refund Specialist

<h3>Job Description</h3>
Job Description
Summary of Primary Functions:
Dobbs Equipment is seeking an experienced Credit Specialist – Accounts Receivable (AR). This position will support the credit managers on a vast majority of in-house (IH) and PowerPlan (PP) account collection activity, including credit overrides, and customer portal interactions.
 
Essential Functions and Responsibilities: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. (Other duties may be assigned)
• Accesses customer portal database to retrieve invoice and payment summaries.
• Prints and uploads open invoices to the customer portal for payment approval.
• Utilizes Collection Management System (CMS) consistently to assure appropriate notes are made on account activity.
• Performs complex account reconciliations for both IH and PP accounts.
• Assists branch personnel with IH/PP issues
• Reviews account status; Recommends and provides credit overrides for additional product support and rental sales.
• Engages with the branch personnel and Credit Administrators when invoices reject or are disputed.
• Makes recommendations to credit managers to start credit review, when anticipating PP credit submission may not meet the needs of customer/branch.
• Provides copies of invoices and support material to customers, enters and uploads invoices online via customer websites.
• Reviews, determines, and prepares refund checks to customers as well as write-off requests.
• Provides back up for credit managers, corporate PP administrator, and credit admin, as well as customer maintenance.
 
Qualifications: The requirements listed below are representative of the knowledge, skill, and/or ability required.
• Valid Drivers License
• Credit/Collections experience
• Excel experience is preferred
 
Education, Skill, and/or Experience Requirements:
• Minimum 1 to 3 years related experience (credit/collections) and/or training; or equivalent combination of education and experience.
• Ability to communicate effectively (verbal and written) with teammates and customers.
• Strong problem-solving skills.
• Must be able to self-manage/self-motivate.
• PC literate, proficient with MS Office, with an emphasis in Excel and Outlook required.
• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Quick learner with the ability to think out of the box.
• Positive attitude, good organizations skills.
• Understanding of credit and collections.
• Ability to multi-task in a fast-paced environment.
• Ability to manage relationships, both internally and externally, and holding teammates and customers accountable.
 
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. While performing the duties of this job, the employee is occasionally exposed to wet and/or humid conditions, moving mechanical parts, and outside weather conditions. The noise level in the work environment is usually quiet.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to stand; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee frequently is required to walk; climb or balance; and stoop, kneel, crouch, or crawl. The employee is occasionally required to sit. The employee must regularly lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, and color vision.
We’re an Equal Employment Opportunity and Affirmative Action Employer:
Dobbs Equipment is an Equal Employment Opportunity (EEO) and Affirmative Action employer. We are committed to providing an environment free of discrimination, harassment, and retaliation both for our employees and applicants. We make all employment related decisions on the basis of an individual’s qualifications and job performance. We recruit, hire, promote, train, transfer, and make compensation decisions without regard to race, religion, color, creed, national origin, ancestry or citizenship status, sex, sexual orientation, gender, genetic information, marital status, pregnancy status, age, disability, protected veteran status, or any other characteristic protected by federal, state or local law.
 
Notice to Applicants: We participate in E-Verify in the United States.
Drug Free and Alcohol-Free Workplace Notice.
Dobbs Equipment is an Equal Opportunity and At-Will Employer.

Credit/Accounts Receivable Specialist

<h3>Job Description</h3>
Job Description
Summary
The Entry Specialist is responsible for managing both pre-entry and post-entry customs processing activities. This role involves interacting with customers, preparing necessary documentation, resolving customs issues and ensuring compliance with regulations. This is an on site only position and remote work is not an option at this time.
Key Responsibilities
<ul>
<li>Determine classification, value and entry requirements; prepare and submit customs entry filings and documents</li>
<li>Maintain up-to-date customer classification references and customs files</li>
<li>Address post-entry customs issues, including refund requests, duty tenders and inquiries</li>
<li>Conduct compliance reviews of pre and post entry files to ensure accuracy and adherence to regulations</li>
<li>Collaborate with other tea members and departments to ensure efficient customs processing and issue resolution</li>
<li>Provide exceptional customer service by responding to inquiries and assisting with documentation needs</li>
</ul>
Qualifications
<ul>
<li>Previous experience in customs compliance</li>
<li>Strong attention to detail and organization skills</li>
<li>Excellent communication and interpersonal abilities</li>
<li>Proficiency in relevant Microsoft office software applications</li>
<li>Ability to work independently as well as part of a team</li>
</ul>

Customs Broker / Entry Specialist

<h3>Job Description</h3>
Job DescriptionSalary: 
GlassesUSA.com has been disrupting the traditional eyewear industry, becoming the fastest growing and leading online eyewear retailer in the world with millions of customers. Our cutting-edge in-house technologies and data-driven philosophy constantly keep us on the frontline of the global eCommerce B2C industry.
 We are looking for a Customer Experience &amp; Billing Specialist to assist our customers with all their billing needs. The CX Billing Specialist responsibilities include resolving customer queries, recommending solutions and solving billing inquiries and issues. To be successful in this role, you should be an excellent communicator whos able to earn our clients trust. Ultimately, you will help establish our reputation as a company that offers exceptional customer experience during all sales and after-sales procedures. Qualifications:
 
<ul>
<li>Two years minimum customer service experience required.</li>
<li>Understanding of how CRM systems work.</li>
<li>Proficiency in the Google Suite and Microsoft Suite.</li>
<li>Excellent communication and problem-solving skills.</li>
<li>Multi-tasking abilities are a must.</li>
<li>Experience handling invoices and billing</li>
<li>Experience with refunds is a plus</li>
<li>Experience in customer service/support/sales or a similar role via live chat, phone, and email is a plus.</li>
<li>Familiarity with our industry is a plus.</li>
<li>Experience using help desk software is a plus.</li>
<li>Familiarity with eCommerce and/or Optical Industry is a plus.</li>
</ul>
 
Responsibilities:
 
<ul>
<li>Responding to customer queries in a timely and accurate way via email, phone, live chat, and messaging.</li>
<li>Diagnosing customer billing issues or requests, solving problems, and helping with queries about their order.</li>
<li>Complete tickets based on priority and SLA protocols.</li>
<li>Handling VIP customers - including order creation, refund calculations, ticketing, and resolving customer issues by phone.</li>
<li>Completing daily tasks assigned.</li>
<li>Leading and developing special projects and initiatives.</li>
<li>Other duties as assigned.</li>
</ul>
 
What were looking for:
 
<ul>
<li>An individual with a high attention to detail.</li>
<li>Patience when handling tough cases.</li>
<li>An Individual that is great with numbers and has an analytical mindset.</li>
<li>Great customer service organization - deliver WOW to our customers.</li>
<li>An individual that prioritizes teamwork.</li>
<li>Someone who is dependable and reliable.</li>
<li>Willingness to actively contribute to and lead improvement initiatives.</li>
</ul>
 
Benefits:
 
<ul>
<li>Entitlements to the companys benefits policy</li>
<li>Paid time off</li>
<li>Sick days</li>
<li>Life Insurance</li>
<li>Disability Coverage</li>
<li>Referral Program</li>
<li>Various other benefits via TriNet</li>
</ul>
 
Job Type:
 
Full-time. On site.
College Park, GA (Greater Atlanta Area)
 
Schedule:
 
<ul>
<li>Monday-Friday</li>
<li>Shifts for either 9 AM - 6 PM or 10 AM - 7 PM</li>
</ul>

Customer Experience and Billing Specialist

<h3>Job Description</h3>
Job Description Job Description 
<ul>
<li>The Financial Aid Specialist will train and oversee financial aid representatives at all campuses as well as administer, package, and award aid within the required timelines for students and their families on behalf of The Academy.</li>
<li>Must have knowledge of current Department of Education regulations to ensure proper handling of funds.</li>
<li>Completes quarterly and yearly Federal government reports.\</li>
</ul>
LMA - Lead. Manage. Hold Accountable. Financing 
<ul>
<li>Awarding</li>
<li>Verify student if applicable</li>
<li>Loan Disclosure Completed to determine eligibility /acceptance of aid package</li>
<li>Request Disbursements</li>
<li>Send FAME Tuition reports to accountant weekly</li>
<li>Disbursing</li>
<li>Disburse aid using Direct Loan / Pell Disbursement Sheet</li>
<li>Cross check disbursements entered into student ledgers for accuracy</li>
<li>Payments</li>
<li>Compile daily tuition deposits and take to the bank</li>
<li>Monitor Tuition Options Payments weekly</li>
<li>Collections</li>
</ul>
Training Financial Aid Representatives 
<ul>
<li>Attend &amp; Schedule Reps for financial aid training (webinars or onsite)</li>
</ul>
Document Verification 
<ul>
<li>Oversee Accurate Placement Order for Student Files as per FA checklist</li>
</ul>
Reporting &amp; Compliance 
<ul>
<li>Ipeds - 4 times per year</li>
<li>Campus Crime Annual Report</li>
<li>1098-Ts to student and IRS</li>
<li>Gainful Employment Reports</li>
<li>Net Price Calculator</li>
<li>NSLDS updates</li>
<li>Compile data for Program Review if Academy is selected to complete a review</li>
<li>Review Cohort Default Report and present to Director/owner(s)</li>
<li>Update Academy policies affecting financial aid with the help of the owner/director</li>
<li>Title IX - Personal Annual Training, staff annual training, new student informational session, Monitor of reported events,</li>
<li>Constitutions day - completed annually, present to student and staff</li>
<li>COA surveys &amp; Budgets</li>
</ul>
Student Services 
<ul>
<li>Drops</li>
<li>Conduct Exit Interview and collect documentation including Exit Loan Counseling for students who withdraw</li>
<li>Complete R2T4 SERVICER worksheet for Title IV Aid students who withdraw</li>
<li>Complete Academy Refund Worksheet for withdrawals</li>
<li>Ensure failed Satisfactory Academic Progress evaluations are reviewed</li>
</ul>
Audits 
<ul>
<li>TBD</li>
<li>Work with Director and Director of Financial Aid to the necessary documents/files</li>
</ul>
Job Types: Full-time, Part-time Pay: $23.00 - $30.00 per hour Benefits: 
<ul>
<li>401(k)</li>
<li>401(k) matching</li>
<li>Dental insurance</li>
<li>Flexible schedule</li>
<li>Health insurance</li>
<li>Paid time off</li>
<li>Professional development assistance</li>
<li>Retirement plan</li>
</ul>
Work Location: In person

105 refund-specialist Jobs