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Medical Assistant - 3,000 Sign On Bonus Benefited 36 Hrs Per Week REQ-2025-224 Scarborough Health Center Join Martin's Point Health Care - an innovative, not-for-profit health care organization offering care and coverage to the people of Maine and beyond. As a joined force of "people caring for people," Martin's Point employees are on a mission to transform our health care system while creating a healthier community. Martin's Point employees enjoy an organizational culture of trust and respect, where our values - taking care of ourselves and others, continuous learning, helping each other, and having fun - are brought to life every day. Join us and find out for yourself why Martin's Point has been certified as a "Great Place to Work" since 2015. Position Summary Clinical Support staff work collaboratively with all members of the care team providing world class service to both the patients and staff of Martin's Point. This is accomplished by: Working to actively enhance patient relationships and loyalty Pre-planning for patient visits Managing visit cycle time, office workflows, and patient access (phone, scheduling) Assisting assigned provider and care team with rooming and patient care procedures, including electronic documentation Coordinating patient activities that support managing the targeted population's health Clinical Support staff will receive day-to-day clinical direction from the on-site RN Clinical Operations Leads, Clinical Managers or Clinical Quality Specialists Job Description Key Outcomes: 
<ul>
<li>Facilitates patient-centered visit by ensuring proper screening, documentation, and/or testing has been completed.</li>
<li>Ensures all consults and charts are scanned, downloaded and communicated in preparation for patient contact.</li>
<li>With provider supervision, work in provider desktop, review and assist in Health Matrix and other population health management functions.</li>
<li>Coordinates and manages provider's desktop activity (i.e., lab result reporting, phone calls, order entry, RX processing, and outreach efforts) following standard processes and protocols in oversight of meeting provider and patient needs.</li>
<li>Triages as directed by protocols.</li>
<li>Performs direct patient care services in accordance with clinical protocols in a patient-centered manner.</li>
<li>Ensure provider schedule meets the needs of patients (visit and non-visit).</li>
<li>Participates in daily huddles and regular team meetings to improve workflows and contribute to improving patient population outcomes.</li>
<li>Performs and documents necessary ancillary tests such as EKGs, PFTs, Peak Flow Rates, Rapid Strep, HCG's, Glucose Checks, INR's, and H. Pylori Testing. May perform various waive lab tests as ordered by provider. Performs and documents lab specimen collection/processing, eye screening and audiology screening in accordance with current protocols and policies.</li>
<li>Depending on level of licensure, may administer immunizations, allergy shots and medications in accordance with current protocols ensuring level and scope of practice standards.</li>
<li>Ensure exam rooms are prepared for patient visits, including equipment operability, supply inventory, and cleanliness utilizing standard stocking procedures.</li>
<li>Ensure patient care equipment operates in accordance with quality standards.</li>
<li>Provides patient education in support of patient visit and ongoing care.</li>
<li>Assist with orientation and training of new staff members.</li>
<li>Maintain clinical/technical skills and knowledge through ongoing development and continuing education.</li>
<li>See attached Scope of Practice Addendums related to certification and licensure.</li>
</ul>
 Education/Experience: 
<ul>
<li>High School diploma or equivalent</li>
<li>For Clinical Support I : Must hold a current MA certification by AAMA, AMT, NHA or NCCTand retain active certification for duration of employment. Completion of a two year accredited Medical Assistant Program/Associate Degree is preferred. </li>
<li>For Clinical Support II : Completion of Licensed Practical Nurse program and an active, unrestricted LPN license required. </li>
<li>Basic Life Support (BLS) certification is required</li>
<li>Related experience in a physician's office, medical setting or outpatient clinic required.</li>
</ul>
 Clinical Skills, Knowledge and Abilities - Demonstrated ability to: 
<ul>
<li>Identify necessary equipment and materials for patient visits</li>
<li>Room patients in accordance with established protocol and visit purpose</li>
<li>Obtain and record vital signs.</li>
<li>Prepare and conduct EKGs, PFTs, eye and auditory screening, and ear lavage</li>
<li>Assist patient with peak flow</li>
<li>Prepare patient health information via electronic records</li>
<li>Schedule patient appointments</li>
<li>Proper preparation of lab specimens</li>
<li>Perform and document immunizations and injections</li>
<li>Administer allergy shots; assess patient response (with or without provider direction depending on license) and document.</li>
<li>Perform prescription refill per protocols</li>
<li>Report lab results per protocol</li>
</ul>
 Scope of Practice for Clinical Support I (aligned with Medical Assistant) MAs work under the license of their supervising physician. MA's may report to Clinical Leadership staff for tasks that do not require clinical judgment. Tasks requiring clinical judgment and health counseling must be overseen by the physician they are supporting. 
<ul>
<li>MA's may assist Physicians, Physicians Assistants and Nurse Practitioners with patient preparation and treatment, patient chart organization, dissemination of reports; referrals, telephone calls, inventory, ordering and general organization.</li>
<li>MA's may be required to have an authorization by the state to perform needle injections and venipunctures. MA's may be required to demonstrate knowledge and demonstrate competence in vaccine/medication administration prior to and/or ongoing in their regular assignment of duties.</li>
<li>Some states require that the medical assistants who draw blood for lab tests are certified and have passed a practical exam as part of phlebotomy training. </li>
<li>Duties vary according to state law and include taking medical histories and recording vital signs, explaining treatment procedures to patients, preparing patients for examination, and assisting during diagnostic examinations.</li>
<li>Medical assistants collect and prepare laboratory specimens or perform basic laboratory tests on the premises, dispose of contaminated supplies, and sterilize medical instruments.</li>
<li>MA's may instruct patients about medications and special diets as directed, prepare and administer medications as directed, authorize drug refills according to protocols as directed, telephone prescriptions to a pharmacy, draw blood, prepare patients for X-rays, take electrocardiograms, remove sutures, and change dressings.</li>
<li>MA's serve as direct link and communicator between patient and other health care professionals.</li>
</ul>
 This position is not eligible for immigration sponsorship. We are an equal opportunity/affirmative action employer. Do you have a question about careers at Martin's Point Health Care? Contact us at: <a href="https://apptrkr.com/get_redirect.php?id=6620407&amp;targetURL=mailto:jobinquiries@martinspoint.org" target="_blank">jobinquiries@martinspoint.org</a> We invite you to also visit <a href="https://apptrkr.com/get_redirect.php?id=6620407&amp;targetURL=http://martinspoint.org/careers" target="_blank">martinspoint.org/careers</a> to explore Medical Assistant opportunities in other Maine and New Hampshire locations. To apply, visit <a href="https://apptrkr.com/6620407" target="_blank">https://apptrkr.com/6620407</a>. Copyright ©2025 Jobelephant.com Inc. All rights reserved. <a href="https://www.jobelephant.com/" target="_blank">Posted by the FREE value-added recruitment advertising agency</a> $GUIDad-logos/L5013353.gif jeid-ee0b61764106904bb4ba2dbc111a51b0

Medical Assistant - 3,000 Sign On Bonus Benefited 36 Hrs Per Week

<h3>Job Description</h3>
Job Description
ABOUT THE POSITION:
The Referral Specialist works in collaboration with medical providers and the healthcare team to coordinate and process referrals for specialty care. This role ensures patients are connected to appropriate specialists, assists patients in navigating insurance requirements, and supports continuity of care through follow-up and documentation. The Referral Specialist also acts as a patient advocate by helping to remove barriers to care and improve service delivery.
<ul>
<li>Mon-Fri 8:00 AM- 4:30 PM</li>
<li>Outpatient Clinical Services</li>
</ul>
COMPANY BENEFITS
<ul>
<li>Full Health, Dental, Vision, Disability, Accidental, and 401(k) within 1 month of hire for full-time eligible staff</li>
<li>Paid Training and Coaching</li>
<li>Non-Profit Organization Student Loan Forgiveness</li>
<li>Wellness Events</li>
<li>PTO accrual starts on day 1 of employment</li>
<li>Company Discount Perks</li>
</ul>
 
WHAT YOU WILL BE DOING:
<ul>
<li>Process specialist referrals requested by medical providers in a timely and accurate manner.</li>
<li>Verify insurance requirements and request service authorization (for specialist visits, imaging, and procedures) when needed. </li>
<li>Ensure medical records from specialist visits are received and uploaded into the patient’s chart.</li>
<li>Assist patients in identifying specialists who accept their insurance and meet their care needs.</li>
<li>Maintain accurate documentation of referrals, authorizations, and follow-up in the EMR system.</li>
<li>Track and provide monthly referral reports to the Medical Director and Executive Director.</li>
<li>Communicate effectively with patients, providers, and external specialists’ offices.</li>
<li>Support efficient workflow and organization within the referral process.</li>
<li>Complete all administrative tasks and reporting requirements as per program standards.</li>
<li>Performs other duties as assigned to support program needs</li>
</ul>
 
HOW YOU QUALIFY FOR THE ROLE:
<ul>
<li>High School diploma or equivalent is required. </li>
<li>Medical Assistant education or certification is preferred, as well as prior experience in a medical office setting. </li>
<li>Candidates should have the ability to read, analyze, and interpret clinical records, procedures, and insurance/authorization requirements. </li>
<li>Strong organizational and communication skills are essential to effectively interact with providers, patients, and external offices. </li>
<li>Proficiency in electronic medical record systems, data entry, and the ability to multitask in a fast-paced environment are also required.</li>
</ul>
 
WORK ENVIRONMENT
The Referral Specialist works in a collaborative, fast-paced healthcare environment supporting primary care services. The role requires frequent interaction with staff, providers, and patients and involves occasional travel between clinic sites. The position operates in a dynamic healthcare setting where priorities may shift, requiring adaptability, teamwork, and effective problem-solving. This position is an in-office position.
 Mon- Fri 8:00 AM - 4:30 PM Position # 113

Referral Specialist

<h3>Job Description</h3>
Job Description
Frontier Dermatology invites skilled and dedicated professionals to explore our openings throughout our 35+ locations in Oregon and Washington, and become an integral part of our operational success. Our team is essential to our mission of providing exceptional patient care, and we are looking for individuals who share our commitment to excellence. Join us in shaping the future of dermatological support services while advancing your career in our esteemed medical practice.
Join our growing company dedicated to quality care at Frontier Dermatology!
Position Details:
<ul>
<li>Overview: Do you enjoy attention to detail and working behind the scenes on a computer? Our Referral Management department sorts and processes a high volume of incoming electronic faxes including clinical documents, scheduling of referrals, and medical records using various healthcare programs.</li>
<li>Job Title: Referral Specialist</li>
<li>Location: Re.mo.te – opportunities in Oregon and Washington</li>
<li>Typical Schedule: Mondays – Fridays, 8:00am – 4:30/5:00pm</li>
</ul>
General Description of All Benefits:
<ul>
<li>Health Insurance – medical, dental, and vision with HSA, FSA options</li>
<li>401k - employer matching up to 4%</li>
<li>Life Insurance – employer paid &amp; voluntary options</li>
<li>8 paid holidays per year</li>
<li>Tiered PTO accrual 80 – 200 hours annually</li>
<li>Complimentary parking</li>
<li>Pet insurance voluntary option</li>
<li>Employee Assistance Program provided</li>
</ul>
Qualifications:
<ul>
<li>Preferred experience in a medical office environment, or graduate of a healthcare training program.</li>
<li>HS Diploma, or equivalent GED; or 1-3 months related healthcare experience.</li>
<li>Our referral/scheduling team must be comfortable in a fast paced environment; must have strong understanding of medical insurance, prior authorizations, HMO plans, and be comfortable multitasking from multiple electronic clinical programs and websites.</li>
<li>Must be comfortable have exceptional customer service skills, very detail oriented, and be comfortable acting as a liaison between other departments, outside companies, provider offices, patients, etc.</li>
<li>Our referral management team must have exceptional customer service skills, excellent computer skills, and be very detail oriented. See our mission below!</li>
</ul>
Who Are We?
Frontier Dermatology is a collective group of dermatology practices throughout Washington and Oregon. Our mission is to be the premier destination of care and experience for patients, providers, and teammates.
CARE IS.. our core values:
Community – We're loyal to our patients, providers, and staff
Accountability – We are responsible for our behavior, interactions, and outcomes
Respect – We appreciate and hold regard for the feelings, wishes, contribution, and rights of others
Empathy – We treat the people the way they want to be treated
Integrity – We are honest and ethical
ervice Excellence – We always do our best
Apply here or through our company website career portal to see other available positions!
Frontier Dermatology (FD) is committed to Equity, Inclusion, and Diversity. All qualified applicants will receive consideration for employment and job advancement opportunities without regard to race, color, religion, gender identity, national origin, age, or any other protected status under federal, state, or local law.

<h3>Job Description</h3>
Job DescriptionSalary: 35-40k/year 
We Restore the Body, We Nurture the Spirit, We Connect the Mind
Join Our Team as a Referral Specialist at Ability Plus Therapy!
Are you passionate about making a difference in the lives of children? Do you have a knack for building relationships and connecting people with the services they need? If so, Ability Plus Therapy is looking for you!
 
Ability Plus Therapy is recognized as the largest pediatric outpatient rehabilitation clinic in Brevard County, serving the community since 2004. Our excellent reputation, both locally and abroad, stems from our dedicated team of therapists who are committed to providing high-quality care. Our team provides pediatric PT, OT, ST and intensive suit therapy. We have a school on site, No Limits Academy which is a not-for-profit school that provides innovative education to children with complex physical disabilities. We have a very unique environment which enables children to learn and thrive, increasing opportunities for advanced achievement.
Job Duties &amp; Responsibilities:
-Develop and maintain relationships with healthcare providers, schools, and community organizations to generate referrals. -Educate potential referral sources about our services and the benefits of pediatric rehabilitation. -Coordinate and manage the referral process, ensuring a smooth transition for new clients. -Track and report referral data to identify trends and opportunities for growth. -Collaborate with our clinical team to ensure the highest quality of care for our clients. 
-Front desk duties including patient check-in, collecting payments, answering main phone line.
-Assist scheduler to create and confirm daily appointments.
Qualifications:
-Previous experience in a referral or outreach role, preferably in a healthcare setting. -Strong communication and interpersonal skills. -Ability to work independently and as part of a team. -Passion for helping children and families. 
 
What We Offer:
-Competitive wages and benefits package including health insurance, 401(k), paid time off, and more! -Opportunities for professional growth and development. -A supportive and collaborative work environment. -The chance to make a meaningful impact in the lives of children and their families.

<h3>Job Description</h3>
Job Description
 
Since 1969, MACT Health Board’s mission has been to improve the health status of the American Indian and Alaskan Native population. Our goal is to continue to provide high quality care to our patients throughout a variety of services, including Medical, Behavioral Health, Chiropractic, Dental, Optometry, Massage Therapy, Women’s Health, and more. 
Why MACT Health Care Inc?
Are you searching for a career that offers more than just a paycheck? A career where your professional skills directly empower the health and well-being of our local communities? At MACT Health Board, that’s not just an idea—it’s our daily mission and we invite you to explore our Career Opportunities. You won’t be just another employee; you’ll be a valued member of a team committed to making a difference and we know that taking care of our community starts with taking care of our own. We reward our employees with competitive compensation, benefit options and provide training and advancement opportunities to provide you with the skills to succeed in your future! Our careers offer a unique balance of philanthropic opportunities, cultural preservation and individual value! When you join MACT, you’ll enjoy:
<ul>
<li>Medical, Dental, Vision, and life insurance benefits at no-cost to the employee</li>
<li>403(b) retirement plan, PTO including vacation, sick time, paid holidays and more</li>
<li>Balanced working hours; Monday-Friday 8-5pm. </li>
<li>Student Loan Repayment Program</li>
<li>Direct Student Loan Contributions: Our BenefitED program allows us to make direct quarterly contributions to your student loans to help you pay them off faster</li>
<li>Continuing Education credits: We empower our providers to stay at the top of their field. We offer reimbursement for continuing education and licensure fees.</li>
<li>Competitive Salary of $24.56-$27.72 hourly</li>
</ul>
Who you are:
We are seeking a detail oriented Referral Specialist for a Full role working in a clinical setting. As a member of the health care team, the Referral Specialist is responsible for the referrals, diagnostic orders and surgery coordinating of patients to outside agencies, and the appropriate follow-up of those referrals. The Referral Specialist will:
<ul>
<li>Expedite the delivery of referrals, diagnostics orders and surgery coordination of patients including:
<ul>
<li>Insurance verification and prior authorizations</li>
<li>Transmission of all required medical records to outside facilities</li>
<li>Facilitate appointment scheduling or rescheduling for specialty care</li>
</ul>
</li>
<li>Completion of follow-up on all including:
<ul>
<li>Confirming receipt of referrals</li>
<li>Referral tracking and documentation of activities to include all elements of a referral.</li>
<li>Receipt of medical records and attaching them to the medical chart.</li>
</ul>
</li>
<li>Respond to: telephone calls, faxes and e-mails regarding referrals and provide information with respect and courtesy while being effective and efficient.</li>
<li>Demonstrate ongoing knowledge and documentation of appropriate referral resources, required forms and key contact persons.</li>
<li>Connect and communicate with medical staff such as providers, medical assistants, and other MACT staff at outside facilities, to ensure efficient workflows</li>
</ul>
What you need:
<ul>
<li>High school diploma or equivalent.</li>
<li>Medical Terminology.</li>
<li>Medical Office experience.</li>
<li>One year of experience as a referral clerk or similar type duties working with referral of patients for treatment.</li>
<li>One year of experience as a medical receptionist, medical assistant, or procedure scheduler or satisfactory completion of a medical receptionist/medical assistant training program.</li>
<li> Knowledge of medical computer programs: Next Gen EPM, EHR, i2i Tracks, Epic and other HIE’s. </li>
<li>Knowledge and training in the HIPAA regulations related to patient care documentation, eligibility process and compliance to the regulations.</li>
<li>Good detail analysis, accuracy, oral and written communication, patience and tact required. </li>
</ul>
<ul>
<li>Current BLS/ALS certificate</li>
<li>Must pass Occupational Health Screening.</li>
<li>Must possess a valid form of identification as listed on the U.S. Department of Justice I-9 form, verified using the E Verify system.</li>
<li>Clean DMV driving record and MACT auto insurance driving eligibility (determined by auto insurance carrier).</li>
</ul>
The position requires an awareness and keen appreciation of American Indian traditions, customs, and socioeconomic needs and the ability at all times to meet and deal effectively in contacts with Indian health organizations which requires tact, courtesy, discretion, resourcefulness and good judgment in handling functions of a sensitive nature.
AMERICAN INDIAN PREFERENCE: 
Preference in filling of a vacancy will be given to qualified American Indian applicants in accordance with the Preference Act (Title 25, U.S. Code, Sections 472 &amp; 473) and Public Law 93-638, provided the applicant has submitted appropriate verification of Indian preference for employment. Other than the aforementioned requirement, the MACT Health Board, Inc. is an Equal Opportunity Employer.
NOTICE OF DRUG-FREE WORKPLACE ACT REQUIREMENT:
MACT Health Board, Inc. is required to implement the Drug-Free Workplace Act of 1988, 45 CFR Part 79, Subpart F. As such it is unlawful for employees to manufacture, distribute, dispense, possess, or use a controlled substance on the job site. Employees who are reasonably suspected of violating this act may be subject to drug testing as a condition of employment. Employer required fitness examinations shall include drug testing as evidence of employee and employer compliance with the Drug-Free Workplace Act.

<h3>Job Description</h3>
Job Description
THIS IS A PART-TIME ENTRY LEVEL POSITION BUT LOOKING FOR A CANDIDATE THAT WANTS TO PROGRESS TO A FULL-TIME SALES CAREER IN THE INSURANCE INDUSTRY AND WILL TAKE THE STEPS NEEDED TO GET INSURANCE LICENSED IN PROPERTY &amp; CASUALTY AND LIFE &amp; HEALTH.
--------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
This part-time entry level position offers the potential for advancement within the company based on both need and experience. As our company continues to grow, there will be full-time opportunities to take on additional responsibilities. We value internal talent and prioritize promoting from within whenever possible. Your dedication and performance will be recognized, allowing you to progress and develop your career within our expanding insurance office. Working for our growing insurance office is an exciting opportunity that offers both challenges and rewards. Our team culture is supportive and collaborative, making it a fun place to work. We value innovation and creativity, encouraging you to bring fresh ideas to the table.
Starting pay will be determined by experience level and could be more than what is quoted on this site.
Responsibilities
<ul>
<li>Establish customer relationships and follow up with customers, as needed.</li>
<li>Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.</li>
<li>Maintain a strong work ethic with a total commitment to success each and every day.</li>
<li>Attention to detail, the ability to handle rejection, offer rebuttals, and a friendly and professional demeanor are essential for success in this call center role.</li>
<li>Obtain Texas Property/Casualty and Life/Health license within first few months of hire.</li>
</ul>
As an Agent Team Member, you will receive...
<ul>
<li>Hourly pay</li>
<li>Valuable experience</li>
<li>Growth potential/Opportunity for advancement within my agency</li>
</ul>
Requirements
<ul>
<li>Bilingual - Spanish preferred</li>
<li>Property and Casualty license (must be able to obtain)</li>
<li>Life and Health license (must be able to obtain)</li>
<li>Available to work a 4-hour shift M-F 9am-1pm or 1pm - 5pm in office (as entry level part-time position)</li>
<li>Must maintain individual daily/weekly&nbsp;quotas.</li>
<li>Interest in marketing products and services based on customer needs</li>
<li>Excellent interpersonal skills</li>
<li>Excellent communication skills - written, verbal and listening</li>
<li>Excellent phone communication skills, objection handling, appointment setting</li>
<li>People-oriented</li>
<li>Self-motivated</li>
<li>Detail oriented</li>
<li>Dedicated to customer service</li>
<li>Ability to work in a team environment to meet quotas</li>
<li>Ability to effectively relate to a customer</li>
<li>Reliable transportation</li>
</ul>
If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. By accepting this position, you are not guaranteed an agency position with State Farm Insurance Companies. As an agent team member, you will still need to go through the regular State Farm agent selection process when you are ready to pursue an agency opportunity. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.
Company DescriptionWe are an established, growth-oriented agency in Schertz, TX. Our team works hard to reach our goals together in a team environment. Attention to excellent customer service and detail is important. If you want to work in an environment that is challenging yet fun and rewarding, then Bill Hicks - State Farm Agency may be the right fit for you. 
<h3>Company Description</h3>
We are an established, growth-oriented agency in Schertz, TX. Our team works hard to reach our goals together in a team environment. Attention to excellent customer service and detail is important. If you want to work in an environment that is challenging yet fun and rewarding, then Bill Hicks - State Farm Agency may be the right fit for you.

<h3>Job Description</h3>
Job Description
Overview
Work Location: Remote
Schedule: Weekends - Saturday &amp; Sunday 8:00 AM - 5:00 PM
Under the general administrative direction of the reporting manager, the E-Referral Specialist will receive and respond to community, physician, patient and family request for home health. This position will record and process referral information as well as document in patient information database. The E-Referral Specialist will schedule registration and admission visits, prepare all required paperwork for admission as well as act as a liaison between patients, families, referral sources, physicians and admission staff. They will also assist in distribution of admission information and report to primary teams and physicians.
 
Responsibilities
<ul>
<li>Perform required data entry accurately at the times specified by the department.</li>
<li>Patient information and forms are managed and forwarded to the appropriate department per procedure.</li>
<li>Monitor all assigned portals for new referrals, messages, bookings, and updates.</li>
<li>Work with the intake department and local branches to ensure communication of all booked referrals, referral sources messages and updated documents coming through the portal and to minimize any delays in care of our patients.</li>
</ul>
 
Qualifications
<ul>
<li>Associate’s degree preferred; High School Diploma required.</li>
<li>1-2 years of experience in related healthcare position.</li>
<li>Proficient in MS Office Suite (MS Word, TEAMs, Excel, Outlook)</li>
<li>Previous EMR portal experience preferred.</li>
<li>Consistently demonstrates initiative and skills in planning and organizing work.</li>
<li>Consistently demonstrates initiative and skills in planning and organizing work.</li>
<li>Uses own knowledge and experience base and other resources as necessary to make logical decisions and solve problems.</li>
<li>Develop and maintain professional relationships with peers, sales, operations, and intake teams.</li>
<li>Maintain competence in working with a multitude of applications such as; ZipTools, Teams, Outlook, All portals, HCHB and Insurance verification sites.</li>
<li>Excellent interpersonal communication and presentation skills required</li>
<li>Excellent selling, organization, problem-solving skills, and the ability to appropriately represent the Company service capabilities to the targeted referral source audience as required</li>
<li>Ability to prioritize workload and ensures that all projects are completed by deadlines.</li>
<li>Ability to travel within assigned territory and to sales meetings as required and may be required to travel to another agency or training location periodically</li>
</ul>

E-Referral Specialist

<h3>Job Description</h3>
Job Description
Care Access Referral Specialist Location: Mobile, AL Department: Clerical Schedule: Monday - Friday, 3pm-12am Employment Type: Regular Full-Time
 
Responsibilities
The Medical Referral Specialist is responsible for managing patient referrals and supporting smooth communication between patients, providers, and clinic staff. Key duties include:
<ul>
<li>Serve as a primary point of contact for patients and healthcare providers regarding referral coordination and appointment scheduling.</li>
<li>Make outbound calls to patients and physician offices to confirm referral preferences and appointment details.</li>
<li>Handle inbound calls from patients, referral sources, and clinics regarding appointments or general inquiries.</li>
<li>Manage referrals received via fax or electronic systems, ensuring timely and accurate processing.</li>
<li>Provide high-quality customer service, answering questions and assisting patients with their needs.</li>
<li>Work within electronic healthcare systems to:</li>
<li>
<ul>
<li>Review patient information and medical records.</li>
<li>Schedule appointments and pre-register patients.</li>
<li>Verify insurance coverage and coordinate prior authorizations when necessary.</li>
<li>Communicate with clinic staff via electronic records or phone regarding referrals and patient needs.</li>
</ul>
</li>
<li>Track and maintain referral documentation, ensuring referrals are linked to appointments correctly.</li>
<li>Coordinate ancillary and specialty appointments as needed.</li>
<li>Support online referral systems and web-based tools to streamline referral processing.</li>
<li>Prepare, order, and distribute medical records for upcoming appointments.</li>
<li>Communicate updates and required information to clinic staff, ensuring smooth patient care operations.</li>
<li>Provide accurate information on programs, services, and logistics such as directions or parking to patients and referring parties.</li>
<li>Maintain regular attendance and adhere to scheduled hours, including occasional overtime as required.</li>
<li>Perform other related duties as assigned.</li>
</ul>
 
Qualifications
<ul>
<li>High school diploma or equivalent.</li>
<li>At least four years of clerical experience in a healthcare, call center, or customer service environment.</li>
<li>Experience with electronic medical records or referral tracking systems preferred.</li>
<li>Familiarity with insurance verification, prior authorizations, referral management, and appointment scheduling preferred.</li>
</ul>
Company DescriptionAbout Long's Human Resource Services At Long’s, our people are our greatest asset. We’ve been serving Mobile and Baldwin Counties – and the entire Gulf Coast area – since 1948. With this experience, we bring unparalleled knowledge of the area markets, and this knowledge translates to the best possible job fit for companies and employees. 
<h3>Company Description</h3>
About Long's Human Resource Services\r\n\r\nAt Long’s, our people are our greatest asset. We’ve been serving Mobile and Baldwin Counties – and the entire Gulf Coast area – since 1948. With this experience, we bring unparalleled knowledge of the area markets, and this knowledge translates to the best possible job fit for companies and employees.

Medical Referral Specialist

<h3>Job Description</h3>
Job Description
We are seeking a Referral Specialist to join our team!&nbsp;You will be responsible for making outbound calls to prospective clients.
Responsibilities:
<ul>
<li>Schedule qualified appointments with prospective clients</li>
<li>Educate&nbsp;prospective clients on products and services&nbsp;</li>
<li>Resolve client inquiries and complaints</li>
<li>Maintain a record of client contact information</li>
<li>Perform other administrative duties as assigned</li>
</ul>
​Qualifications:
<ul>
<li>Previous experience in sales, customer service, or other related fields</li>
<li>Strong negotiation skills</li>
<li>Ability to build rapport with clients</li>
<li>Excellent written and verbal communication skills</li>
</ul>

<h3>Job Description</h3>
Job DescriptionDescription:
 The NPID Referral Specialist plays a crucial role in supporting patient care by managing and coordinating referrals for oncology and hematology services. This position ensures a seamless referral process by verifying insurance requirements and obtaining necessary referrals from Primary Care physicians and insurance carriers. This role is responsible for providing timely communication with patients, providers, and insurance carriers. The NPID Referral Specialist works closely with the verification team and Front Office teams to ensure that patients receive the care they need without unnecessary delay.
 
Benefits: 
<ul>
<li>Insurances: Life, medical, dental, short term and long-term disability</li>
<li>401K</li>
<li>Free parking</li>
<li>PTO</li>
<li>Holidays </li>
<li>Competitive salary</li>
<li>Employee Assistant Program</li>
<li>Tuition Reimbursement </li>
<li>Continuing Medical Education Allowance</li>
<li>Pet Insurance</li>
<li>Employee Discounts</li>
<li>Next Level PRIME</li>
</ul>
Requirements:
ESSENTIAL DUTIES AND RESPONSIBILITIES:
<ul>
<li>Process incoming referrals for oncology and hematology services, ensuring accuracy and compliance with practice protocols. </li>
<li>Verify patient insurance coverage for referred services, ensuring referrals are directed to in-network providers. </li>
<li>Obtain prior authorizations for upcoming services provided in office (office visits, labs, and treatment). </li>
<li>Serve as the liaison between patients, referring providers, and external specialists or facilities. </li>
<li>Inform patients of referral details, including appointment dates, times, and any required preparation. </li>
<li>Maintain effective communication with clinical and front office staff to update referral and or change of insurance statuses. </li>
<li>Ensure all referral documentation is complete and meets insurance and regulatory requirements. </li>
<li>Track and follow up on referral statuses, maintaining detailed records in the electronic health record (EHR) system. </li>
<li>Maintain knowledge of insurance guidelines, authorization requirements, and oncology-specific care protocols. </li>
<li>Provide patients with guidance on their insurance coverage and any potential financial responsibilities related to referrals. </li>
<li>Address patient questions and resolve issues related to the referral process promptly and professionally. </li>
</ul>
ADDITIONAL DUTIES AND RESPONSIBILITIES:
<ul>
<li>Communicate with patients and fellow employees Via Company Email clearly and timely </li>
<li>Interact professionally with patients, physicians, and fellow employees </li>
<li>Cooperate with team members to accomplish departmental goals </li>
<li>Accept and incorporate changes or new ideas into daily work. </li>
<li>Provide service in a timely and accurate manner to both patients and fellow employees. </li>
<li>Understand and adhere to policies and procedures </li>
<li>Recognize priorities and take action; make productive use of time </li>
<li>Strive to resolve problems and conflicts in order to maintain patient care flow </li>
<li>Any other activity as directed by the doctor, supervisor or administrator </li>
</ul>
QUALIFICATION REQUIREMENTS:
<ul>
<li>High school diploma or equivalent. </li>
<li>Minimum of 2 years of experience in a healthcare setting, preferably in oncology, hematology, or a specialty practice. </li>
<li>Proficiency in insurance verification, prior authorizations, and EHR systems. </li>
<li>Strong knowledge of insurance policies, referral processes, and oncology treatment protocols. </li>
<li>Excellent communication, organizational, and multitasking skills. </li>
<li>Ability to maintain confidentiality and comply with HIPAA regulations </li>
</ul>
KNOWLEDGE AND SKILL REQUIREMENTS
<ul>
<li>Able to type at least 35 WPM </li>
<li>Knowledge of business office procedures. </li>
<li>Working experience with health insurance. </li>
<li>Ability to operate a computer and basic office equipment. </li>
<li>Ability to operate a multi-line telephone system. </li>
<li>Skill in answering a telephone in a pleasant and helpful manner. </li>
<li>Ability to read, understand and follow oral and written instructions in English. </li>
<li>Ability to establish and maintain effective working relationships with patients, physicians, and fellow employees. </li>
<li>The Referral Specialist will work in a fast-paced office environment with direct interaction with patients, providers, and external entities. This role may involve extended periods at a computer and occasional phone-based coordination. </li>
<li>This description captures the critical duties and qualifications for a Referral Specialist in an oncology and hematology setting while ensuring compliance with insurance and patient care standards. </li>
</ul>
PHYSICAL DEMANDS: Normal office environment.?Requires sitting and standing associated with a normal office environment. Manual dexterity needed for using a calculator and computer keyboard. This description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, skills and working conditions may change as needs evolve. 
LANGUAGE SKILLS: Ability to read and comprehend simple instructions, short correspondence, and memos in English. Ability to write simple correspondence.?Occasional overtime may be required. 
COMMENTS:
This description is intended to describe the essential job functions, the general supplemental functions and the essential requirements for the performance of this job. It is not an exhaustive list of all duties, responsibilities and requirements of a person so classified. Other functions may be assigned and management retains the right to add or change the duties at any time.

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