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TITLE:&nbsp; Program of Distinction Administrative Assistant&nbsp;
DEPARTMENT: School of Aquaculture and Aquatic Sciences&nbsp;
REPORTS TO: Chair, School of Aquaculture and Aquatic Sciences&nbsp;
EFFECTIVE DATE: Position will remain open until filled&nbsp;
EMPLOYMENT STATUS:&nbsp; Full-time&nbsp;&nbsp;
EMPLOYMENT CLASSIFICATION:&nbsp; Non-Exempt &nbsp;
PRINCIPAL PURPOSE OF JOB: The Program of Distinction (POD) Administrative Assistant serves as the front desk receptionist for the Aquaculture Research Center.&nbsp; The successful candidate provides administrative support for the department/division such as answering telephones, assisting visitors, and resolving and/or referring a range of administrative problems and inquiries.&nbsp;
SCOPE OF RESPONSIBILITY: Under the direction of the Program of Distinction Coordinator, performs a variety of administrative and staff support duties for the School of Aquaculture, which requires a range of skills and knowledge of organizational policies and procedures. Assists and directs visitors, and resolves administrative inquiries; composes, edits, and proofreads correspondence and reports, and prepares a range of administrative documents some of which are of a confidential or sensitive nature.&nbsp;&nbsp;
ESSENTIAL JOB FUNCTIONS:&nbsp;&nbsp;
Serves as the front desk receptionist for the Aquaculture Research Center. Provides administrative/secretarial support for the department/division such as answering telephones, assisting visitors, and resolving and/or referring a range of administrative problems and inquiries.&nbsp;
Operates personal computer to compose and edit correspondence and/or memoranda from dictation, verbal direction, or from knowledge of established department/division policies; may prepare, transcribe, compose, type, edit, and distribute agendas and/or minutes of meetings.&nbsp;
Maintains a calendar of scheduled tours, visits, and/or other similar activities for the Aquaculture Research Center; to include coordinating with other staff to ensure tours, visitor and records are complete and updated. Maintains a sign in log.&nbsp;&nbsp;
Maintains, organizes, and schedules use of conference room.&nbsp;&nbsp;
Assists POD Coordinator in entering requisitions and submitting travel requests and vouchers for faculty, staff, and graduate students.&nbsp;&nbsp;
Establishes, maintains, and updates files, databases, records, and/or other documents; develops and maintains data and performs routine analyses and calculations in the processing of data for recurring internal reports.&nbsp;
Sorts, screens, reviews, and distributes incoming and outgoing mail; composes, prepares, or ensures timely responses to a variety of written inquiries. Maintains standing orders for UPS&nbsp;
Maintains and tracks balance of standing order with Staples. Monitors supplies, assesses needs, and submits orders to POD coordinator for placing.&nbsp;&nbsp;
Performs miscellaneous job-related duties as assigned.&nbsp;
QUALIFICATIONS: High school diploma or GED with 1 to 3 years experience directly related to the duties and responsibilities specified.&nbsp;&nbsp;
KNOWLEDGE, SKILLS, and ABILITIES:&nbsp;&nbsp;
Receptionist skills.&nbsp;
Ability to create, compose, and edit written materials.&nbsp;
Knowledge of supplies, equipment, and/or services ordering and inventory control.&nbsp;
Ability to communicate effectively, both orally and in writing.&nbsp;
Advanced word processing and/or data entry skills.&nbsp;
Ability to gather and analyze statistical data and generate reports.&nbsp;
Database management skills.&nbsp;
Ability to maintain calendars and schedule appointments.&nbsp;
Records maintenance skills.&nbsp;
Ability to record and transcribe meeting minutes.&nbsp;
Ability to gather data, compile information, and prepare reports.&nbsp;
Ability to analyze and solve problems.&nbsp;
PHYSICAL REQUIREMENTS:&nbsp;&nbsp;
Work is normally performed in a typical interior/office work environment.&nbsp;
No or very limited physical effort is required.&nbsp;
No or very limited exposure to physical risk.&nbsp;
Internal candidates are encouraged to apply.
Applicants must be authorized to work for any employer in the United States. At this time, Kentucky State University is unable to sponsor or take over the sponsorship of an employment visa

Program of Distinction Administrative Assistant

<h3>Job Description</h3>
Job Description
**Experienced Part-Time Receptionist**
 
**About Us:**
We are a busy, high-volume, fast-paced veterinary practice committed to providing exceptional care to our clients and their pets. We pride ourselves on our friendly and professional environment.
 
**Job Description:**
We are seeking an experienced part-time receptionist to join our team. Your responsibilities will include, but are not limited to:
- Checking clients in and out
- Filing and managing records
- Handling cash transactions
- Answering phones and directing calls
- Maintaining a presentable front lobby
- Performing other office duties as needed
 
**Qualifications:**
- Previous experience as a receptionist, preferably in a veterinary or medical setting
- Excellent communication and customer service skills
- Ability to multitask and work efficiently in a fast-paced environment
- A positive attitude and a passion for helping others is a must
 
**Why Join Us?**
We are looking for someone who loves what they do, and it shows! If you are enthusiastic, organized, and ready to be a part of an awesome team, we would love to hear from you.
 
---

Receptionist

<h3>Job Description</h3>
Job Description
Answer phones,&nbsp;
Greet clients
Assist Attorneys and Support Staff with Administrative duties.
Salary will be&nbsp;commensurate with experience.
Company DescriptionLaw Firm located in South Plainfield, New Jersey 
<h3>Company Description</h3>
Law Firm located in South Plainfield, New Jersey

<h3>Job Description</h3>
Job Description
Sears Imported Autos, Inc. has been a family-owned Mercedes-Benz dealership for more than 60 years. We are not just in the business of selling high-quality luxury vehicles but delivering exceptional experiences to our valued customers. We take pride in hiring talented and dedicated professionals who are committed to the success of our company and our legacy of excellence, as we continually raise the bar for service and performance the automotive industry. You will not only get the chance to advance your career in high-end automotive sales, you will become a valued member of our team.
We are seeking a day-time Receptionist who will consistently bring a friendly, approachable, and personable communication style with a demonstrated track record of success in their previous positions. Our receptionists hold a critical role for our business as the first point of contact for our guests and callers. If you are passionate about upholding our people-focused culture and delivering top-notch customer service, this is an excellent career move you won't want to miss!
ResponsibilitiesEssential Job Duties
<ul>
<li>Greet showroom customers when they walk in</li>
<li>Direct customers to the appropriate person or department</li>
<li>Deliver time-sensitive messages to the appropriate parties</li>
<li>Listen to and evaluate the reason for a customer's phone call or visit to the dealership</li>
<li>Introduce customers to a salesperson or service advisor, as needed</li>
<li>Notify appropriate sales staff and managers when there are customers waiting</li>
<li>Answer incoming phone calls for the dealership or body shop </li>
<li>Transfer phone calls to the correct department</li>
<li>Return missed calls and check voicemails frequently throughout shift</li>
<li>Order and maintain adequate office supplies</li>
<li>Promptly assist with and complete assigned administrative duties, as requested</li>
<li>Maintain professional appearance, attitude, and tone of voice</li>
<li>Perform other duties as assigned to support the dealership and body shop.</li>
</ul>
Knowledge, Skills, and Abilities
<ul>
<li>Strong written and verbal communication skills</li>
<li>Communicate in a personable, professional, and efficient manner</li>
<li>Ability to listen, accurately interpret, and understand vendor, supplier, customer, and employee needs</li>
<li>Ability to prioritize and quickly execute time-sensitive tasks</li>
<li>Strong relationship-building and interpersonal skills</li>
<li>Excellent organization and time management skills</li>
<li>Understands business priorities and customer needs</li>
<li>Ability to maintain composure, multi-task, and remain organized in a fast-paced, changing environment</li>
<li>Tech-savvy with the ability to quickly learn and operate phones, tablets, computers, and new software systems</li>
</ul>
Qualifications
<ul>
<li>1 year of experience in customer service, retail, sales, or other customer-facing role</li>
<li>1 year of experience in a receptionist, administrative assistant, office management role</li>
<li>1 year of experience in the automotive industry</li>
</ul>
Other Requirements
<ul>
<li>Regular attendance at is required</li>
<li>Must have reliable transportation</li>
<li>Must be 18 years of age or older</li>
</ul>
Benefits
<ul>
<li>Set schedule and days off</li>
<li>Competitive compensation and benefit package that include medical, dental, vision, short-term disability, Paid Family and Medical Leave, life insurance, and 401(k) retirement savings</li>
<li>Paid Time Off, Sick Days, and Paid Holidays</li>
<li>Fun company events and activities for all our employees to attend, including an annual Holiday Party, BBQ luncheons, and more! </li>
</ul>
 #hc215554

<h3>Job Description</h3>
Job Description
Busy real estate office is looking for a friendly, reliable person with good phone etiquette, basic computer skills and the ability to multi-task.

<h3>Job Description</h3>
Job Description
Front desk receptionist, Indoor tennis club, Matawan
PT/FT Evenings/weekends
Looking for friendly, outgoing individual with good computer skills. Must live locally.
Must have high school degree or equivalent plus at least 7 years work experience post high school.
This is a year round position--not a summer job.

<h3>Job Description</h3>
Job Description
Job Title: Receptionist
Reports To: The Receptionist will report to the Client Services Supervisor, Client Services Manager, or equivalent leadership. 
Job Overview:
The Receptionist provides exceptional service by greeting and assisting all visitors and answering inbound calls. Continuously offers the highest level of service to all corporate employees and their visitors. Maintains a professional image of the company by providing prompt, courteous, and efficient service. As an effort to be a cross-trained team player, the receptionist may be called upon to assist in other SPS service areas such as, but not limited to mail/shipping operations, hospitality, and general office/facilities work based on operational needs to provide a top-tier customer experience. 
Overall, this position continuously offers the highest level of service to all clients and SPS employees while maintaining a professional image of the company by providing prompt, courteous, and efficient service. 
Main Functions:
<ul>
<li>Primary function of reception/concierge: answer all calls/correspondences and provide an exceptional customer service experience for all incoming/outgoing visitors. </li>
<li>Light facilities/hospitality work: perform hospitality work as needed such as but not limited to assisting customers to open troubleshooting tickets, help order supplies, stock kitchens/service areas with supplies. May be asked to help set up/ take down conference rooms for meetings/events. </li>
<li>Mail Service: will be cross-trained to assist mail services as needed. This includes, but not limited to sorting/distributing mail, receiving/ tracking packages. </li>
</ul>
Duties and Responsibilities:
<ul>
<li>Provides 5-star customer service to all employees and visitors (in all forms of communication). </li>
<li>Answers incoming telephone calls and routes callers to the person who can best assist them. </li>
<li>Ensures all visitors complete, sign, and understand their responsibility for adhering to the corporation's Nondisclosure Agreement (NDA). </li>
<li>Logs visitors into the registration system. </li>
<li>Activates access for temporary badges for employees who forgot or lost their badge or are experiencing issues with their current badge. </li>
<li>Issues facility access cards to employees. </li>
<li>Answers and properly routes global calls, some confidential in nature, using company-wide switchboard or provide appropriate information to the caller. Calls are to be handled expeditiously, in a professional and businesslike manner while being friendly and using a high standard of customer service. </li>
<li>Prioritizes calls and escalates customer service issues to the proper chain of command. </li>
<li>Takes initiative to ensure the company phone and speed dial lists are current. </li>
<li>Responsible for training a back-up and providing guidance on policies and procedures. </li>
<li>Notifies employees upon receipt of inbound deliveries or have the delivery made to the Mail Room as is appropriate.   </li>
<li>Provides light administrative support to staff as directed such as scheduling meeting rooms, ordering catering, and assisting other teams when needed for various tasks (envelope labels, compiling manuals, etc.). </li>
<li>Follows up on loaned access cards to make sure all are returned and contact Security if the card is not returned by the end of the day. </li>
<li>Builds professional relationships with customers and other teams. </li>
<li>Maintains the reception area in a neat and orderly fashion to include visitor reading materials.   </li>
<li>Service and replenish the barista, pantry, conference, kitchen, or meeting areas. </li>
<li>Will perform meeting room and conference room set-ups. </li>
<li>Monitors the level of office supplies on the floor, and replenishes and orders accordingly. </li>
<li>Assists with copy/print orders and/or monitoring the copy/print equipment for satisfactory functionality. </li>
<li>Maintains professionalism and composure when interacting with all callers/visitors. </li>
<li>Strategically determines what additional support is needed when handling sensitive inquiries in person or on the phone. Provides back of office coverage as needed. </li>
<li>Proactively seeks out additional work during downtime. </li>
</ul>
Competencies: 
<ul>
<li>Driven by client satisfaction </li>
<li>Strong integrity, solid business ethics </li>
<li>Excellent communication skills </li>
<li>Expert in customer service skills, professional attitude, and appearance </li>
<li>Good organizational skills </li>
<li>Ability to maintain confidentiality </li>
<li>Strong attention to detail </li>
<li>Strong aptitude in effectively managing time and on-going tasks  </li>
<li>Results-oriented </li>
<li>Works well with people both internal (SPS) and external (assigned client) </li>
<li>Fast learner </li>
<li>Good at following instructions and handling change and/or adverse situations in customer service environments </li>
</ul>
Qualifications and Education Requirements:
<ul>
<li>High School Diploma (or equivalent) required. </li>
<li>1-3 years prior work experience. Strong preference in previous administrative/reception/concierge professional experience. </li>
<li>Ability to work assigned work hours determined by the manager. </li>
<li>Excellent organizational and time management skills. </li>
<li>Analytical abilities and aptitude in problem-solving. </li>
<li>Superb written and verbal English communication skills. </li>
<li>A strong task-driven personality driven by customer satisfaction. </li>
<li>Ability to multi-task and prioritize tasks, assignments, and customer needs. </li>
<li>Current knowledge or ability to learn computer-based systems required for functions of position such as: Multi-phone line systems, PC/Mac systems, MS Office experience, Multifunctional devices (i.e. Copiers/Scanners), Fax/mail machines and/or other devices used in SPS service areas.</li>
<li>Required to maintain an overall professional appearance and attitude. </li>
<li>Adhere to all policies and procedures required. </li>
</ul>
Physical Demands:
<ul>
<li>Fine and/or gross motor skills, including the ability to grasp, lift and/or carry or otherwise move packages on a standard wheeled cart with a load capacity of 60 lbs. </li>
<li>Ability to walk, bend, kneel, stand, and/or sit for an extended period of time. </li>
<li>Manual dexterity required for operating office machinery (phone, copy machines, binding equipment, etc.). </li>
<li>Ability to lift or move 40 lbs. or greater frequently. </li>
</ul>
Travel: None or Negligible
Other Duties:
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. 
WHAT WE OFFER
<ul>
<li>Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities!</li>
<li>Learning &amp; Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do!</li>
<li>We Recognize Talent: We offer a variety of recognition programs for all levels of employees!</li>
<li>Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, Entertainment Discounts, &amp; Paid Time Off.
<ul>
<li>Note: Please inquire with the Human Resources team for benefit offerings per role as regular positions that routinely are under 30 hours/week may have a different benefit offering.</li>
</ul>
</li>
</ul>
About SPS
 is an award-winning employer of choice offering outsourcing solutions that leverage Intelligent Automation (Artificial Intelligence &amp; Robotic Process Automation) in more than 22 countries across the globe. In North America, our services include Mailroom Management (both physical and digital), Office Services such as Reception, Lobby Concierge and Conference Room Management in addition to Document Processing Services utilizing leading edge technologies. Our clients today are companies in sectors such as banking, insurance, legal, higher education, advertising and other professional services, including many Fortune 500 companies. is committed to delivering high caliber outsourcing experience to our clients and offering our employees challenging and exciting career opportunities throughout the North America region and globally. SPS is committed to investing in the professional development of our employees and offers competitive comprehensive benefits and diverse development training programs that lead to building careers.
At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity.
SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by applicable law.
Colorado only:We accept applications for an expected minimum of 5 days from the date it is posted. The posting may remain open longer as needed to ensure a robust and inclusive applicant pool.
Applicants are prohibited from using real-time AI (Artificial Intelligence) tools, prompts, scripts, or real-time assistance (including but not limited to chatbots, AI-generated responses, or transcription-based tools) during any and all interviews over any forum or platform. 
SPS offers reasonable accommodations in the hiring and employment process for individuals with disabilities. If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation at any time.
To view our privacy policy, click on the link below: Data Privacy Statement
Acknowledgement Section: By submitting an application, by hitting "Submit Application", you certify that the information contained in this application is true and complete. You attest to the fact that the answers provided are correct to the best of your knowledge and ability. You certify that you have not knowingly withheld any information that might affect your chances for hiring. You understand that any false information or omission (including any misstatement) on this application or on any document used to secure this employment can be grounds for rejection of application or, if you are employed by SPS can be grounds for immediate termination from this company.

<h3>Job Description</h3>
Job Description
WHITAKER BANK 
RECEPTIONIST POSITION DESCRIPTION
SUMMARY
The position of Receptionist is responsible for performing customer reception activities; performs switchboard operations; fielding calls, answers questions or inquiries of a general nature; determines appropriate direction for business inquiries; issues messages; performs routine clerical duties as required.
Assures compliance with all Bank policies and procedures, as well as, all applicable state and federal banking regulations.
ESSENTIAL DUTIES
<ol>
<li>Answers telephones; handles routine inquiries and service issues; routes calls to appropriate individuals; takes and relays messages via e-mail or other route.</li>
</ol>
<ol>
<li>Acts as Operations Center receptionist; greets and screens visitors before admittance into secure area and informs staff of visitors’ arrival.</li>
</ol>
<ol>
<li>Performs a wide variety of routine clerical duties relative to Bank operations; types routine reports, forms and lists; resolves routine problems or complaints; stuffs envelopes; files checks and statements; orders repair and service of telephone or other related equipment.</li>
</ol>
<ol>
<li>Operates computer terminal or personal computer to input and process data.</li>
</ol>
<ol>
<li>Treats people with respect; keeps commitments; Inspires the trust of others; works ethically and with integrity; upholds organizational values; accepts responsibility for own actions.</li>
</ol>
<ol>
<li>You are to conduct yourself professionally and as a bank representative while at work and in public.</li>
</ol>
<ol>
<li>Demonstrates knowledge of and adherence to EEO policy; shows respect and sensitivity for cultural differences; educates others on the value of diversity; promotes working environment free of harassment of any type; builds a diverse workforce and supports affirmative action. </li>
</ol>
<ol>
<li>Follows policies and procedures; completes administrative tasks correctly and on time; supports the Bank’s goals and values; benefits the bank through outside activities.</li>
</ol>
<ol>
<li>Performs the position safely, without endangering the health or safety to themselves or others and will be expected to report potentially unsafe conditions. The employee shall comply with occupational safety and health standards and all rules, regulations and orders issued pursuant to the OSHA Act of 1970, which are applicable to one’s own actions and conduct.</li>
</ol>
SECONDARY DUTIES
The position of Receptionist I performs duties specific to the position and other functions as assigned.
SUPERVISORY RESPONSIBILITY
The position of Receptionist I is not responsible for the supervision of any employee(s).
ENVIRONMENT AND PHYSICAL ACTIVITY
The incumbent is in a confined office-type setting. 
The incumbent in the course of performing this position spends time writing, typing, speaking, listening, lifting (up to 25 pounds), driving, carrying, seeing (such as close, color and peripheral vision, depth perception and adjusted focus), sitting, pulling, walking, standing, squatting, kneeling and reaching.
The incumbent for this position may operate any or all of the following: telephone, cellular telephone, personal digital assistant (PDA) and/or Blackberry, copy and fax machines, adding machine (calculator), scanner and image systems, scanning equipment, encoder, typewriter, computer terminal, laptop computer, personal computer and related printers, or other equipment as directed.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. 
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 
MENTAL DEMANDS
The incumbent in this position must be able to accommodate to reading documents or instruments, detailed work, problem solving, customer contact, reasoning, math, language, verbal communication, stress, multiple concurrent tasks, and constant interruptions.
MINIMUM REQUIREMENTS
These specifications are general guidelines based on the minimum experience normally considered essential to the satisfactory performance of this position. The requirements listed below are representative of the knowledge, skill and/or ability required to perform the position in a satisfactory manner. Individual abilities may result in some deviation from these guidelines.
<ul>
<li>High school diploma or general education degree (GED); or 1 year related experience and/or training; or the equivalent combination of education and experience. Work related experience should consist of reception or secretarial duties in a business environment. Educational experience, through in-house training sessions, formal school or financial industry related curriculum, should be business or financial industry related.</li>
</ul>
<ul>
<li>Skills in operating telephone switchboard equipment and a pleasant speaking voice.</li>
</ul>
<ul>
<li>Courteous social skills to welcome visitors in a business environment.</li>
</ul>
<ul>
<li>Basic skills in computer terminal and personal computer operation; mainframe computer system; and word processing and spreadsheet software.</li>
</ul>
<ul>
<li>Basic typing skills to meet production needs of the position.</li>
</ul>
<ul>
<li>Basic math skills; calculate interest and balance accounts; add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals; locate routine mathematical errors; compute rate, ratio and percent.</li>
</ul>
<ul>
<li>Effective verbal, written and interpersonal communication skills with the ability to apply common sense to carry out instructions, interpret documents, understand procedures, write reports and correspondence, and speak clearly to customers and employees.</li>
</ul>
<ul>
<li>Ability to deal with simple problems involving multiple facets and variables in standardized situations.</li>
</ul>
<ul>
<li>Good organizational and time management skills.</li>
</ul>
<ul>
<li>Ability to work with general supervision while performing duties.</li>
</ul>
<ul>
<li>Current driver’s license and a vehicle with appropriate insurance coverage if required to drive in the course of performing assigned duties and responsibilities.</li>
</ul>
Management reserves the right to change this job description at any time according to business needs.

RECEPTIONIST

<h3>Job Description</h3>
Job DescriptionReceptionist Job description
Full Time Receptionist for Assisted Living Community!
**One year min experience as Receptionist in a Retirement Community**
We are looking for a Full Time Receptionist to manage our front desk on a daily basis and to perform a variety of administrative and clerical tasks. As a Receptionist in a Retirement Community, you will be the first point of contact for our resident’s family, coordinating physicians, home health agencies, and other medical and non-medical residential services.
Our Receptionist’s duties include offering administrative support across the community. You will welcome guests and greet people who visit the business an accommodate walk-in facility tours. You will coordinate front-desk activities, including distributing correspondence and redirecting phone calls. To be successful as a Receptionist, you should have a pleasant personality, as this is also a customer service role. If you like talking and working with Seniors and has great compassion for them, this is value added to be a successful receptionist in a Retirement community.
You should be able to deal with emergencies in a timely and effective manner, while streamlining office operations. Multitasking and stress management skills are essential for this position. This role may require working in shifts, so flexibility is a plus. Ultimately, a Receptionist’s duties and responsibilities are to ensure the front desk welcomes guests positively, and executes all administrative tasks to the highest quality standards.
Responsibilities
<ul>
<li>Greet and welcome guests as soon as they arrive at the office</li>
<li>Direct visitors to the appropriate person and office, and accommodate Facility Tours</li>
<li>Answer, screen and forward incoming phone calls</li>
<li>Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)</li>
<li>Provide basic and accurate information in-person and via phone/email</li>
<li>Receive, sort and distribute daily mail/deliveries</li>
<li>Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges)</li>
<li>Order front office supplies and keep inventory of stock</li>
<li>Update calendars and schedule meetings</li>
<li>Arrange travel and accommodations, and prepare vouchers</li>
<li>Keep updated records of office expenses and costs</li>
<li>Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing</li>
</ul>
Skills
<ul>
<li>Proven work experience as a Receptionist, Front Office Representative or similar role</li>
<li>Proficiency in Microsoft Office Suite</li>
<li>Hands-on experience with office equipment (e.g. fax machines and printers)</li>
<li>Professional attitude and appearance</li>
<li>Solid written and verbal communication skills</li>
<li>Ability to be resourceful and proactive when issues arise</li>
<li>Excellent organizational skills</li>
<li>Multitasking and time-management skills, with the ability to prioritize tasks</li>
<li>Customer service attitude</li>
</ul>
Job Type: Full-time
Benefits:
<ul>
<li>Dental insurance</li>
<li>Health insurance</li>
<li>Paid time off</li>
<li>Vision insurance</li>
</ul>
Schedule:
<ul>
<li>8 hour shift</li>
<li>Wednesday to Sunday</li>
<li>PM shift 2:00 PM – 10:30 PM</li>
<li>Days off: Monday and Tuesday</li>
</ul>
Ability to commute/relocate:
<ul>
<li>Glendale, CA: Reliably commute or planning to relocate before starting work (Required)</li>
</ul>
Experience:
<ul>
<li>Customer service: 1 year (Preferred)</li>
</ul>
Work Location: In person
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IWQnaHiNHx

<h3>Job Description</h3>
Job Description
Brook Farm Veterinary Center is hiring a Receptionist to join our front desk team.
Why do employees love working for Brook Farm?
<ul>
<li>We live up to our mission of caring for every animal and every person who cares for them.</li>
<li>Your work makes a difference to the animal-loving community and to individual pet owners on a daily basis</li>
<li>You learn so much! We are a teaching hospital dedicated to the growth of our employees.</li>
</ul>
As a Receptionist, you’ll help us build, maintain, and strengthen relationships with pet owners. Duties will include educating clients about pet care, scheduling appointments, and collecting payments.&nbsp;
Must be able to work Saturdays (8:30am to 2pm). The compensation range for this position is $17.00 to $20/hour, commensurate with experience.
A belief in the importance of preventative pet care and quality veterinary medicine is essential. In order to be successful in this role, you will need to have an understanding of animal healthcare, sales process and dynamics, and superb interpersonal skills. You should be able to ask questions, educate yourself, and share your knowledge with others. Previous experience in a sales role is an advantage.
Because of our hospital’s client-centered nature, this role requires your commitment to providing clients with the highest standard of care. Your ability to handle stressful situations in a fast-paced environment with compassion, efficiency, and flexibility is key to success in this role.
Job Accountabilities
<ul>
<li>Follow up on recommended treatment plans and discuss care with pet owners.
<ul>
<li>Be knowledgeable about various procedures and discuss quality of care to show value.</li>
<li>Discuss payment options and process credit applications.&nbsp;</li>
</ul>
</li>
<li>Recommend and schedule appointments.</li>
<li>Educate clients about medical insurance for pets, discuss cost savings and quotes, and process enrollments.</li>
<li>Handle new accounts and extend a warm welcome to new clients.&nbsp;
<ul>
<li>Onboard new clients and schedule their first appointment.</li>
<li>Convert price shoppers into clients by discussing care, demonstrating concern, and showcasing value.</li>
<li>Educate potential clients about our services and differentiating value proposition (DVP).&nbsp;</li>
</ul>
</li>
<li>“Forward book” future appointments for clients after their visit.&nbsp;</li>
<li>Discuss overdue care by educating clients about the importance of regular wellness exams and vaccines, and schedule appointments.</li>
<li>Collect payments and convey value.</li>
<li>Negotiate prices, answer questions, and get clients to “yes.”&nbsp;</li>
<li>Establish, develop, and maintain relationships with pet owners.</li>
<li>Demonstrate care and concern for pet healthcare.&nbsp;</li>
<li>Identify and act on sales opportunities.</li>
<li>Provide concierge services to clients to help them feel welcomed.</li>
<li>Perform other duties as requested.</li>
</ul>
What are we looking for in a candidate?
<ul>
<li>You’re an animal lover.&nbsp;</li>
<li>You’re a people person</li>
<li>You’re a team player.&nbsp;</li>
<li>You're okay with getting dirty.</li>
<li>You’re hands-on.</li>
<li>You have intellectual curiosity when exploring issues.&nbsp;</li>
<li>You don’t shy away from challenges or difficult situations.</li>
<li>You communicate clearly.&nbsp;</li>
<li>You learn from your mistakes.&nbsp;</li>
<li>You’re resourceful.</li>
<li>Ability to pay close attention to detail, maintain accuracy, and multi-task in a busy environment while maintaining composure and professionalism at all times.</li>
<li>Ability to problem-solve and work independently.</li>
</ul>
Our employees receive generous health benefits, a veterinary discount, and accrued vacation time. Click here to learn more about our core values.
Brook Farm is a place of healing. We are an equal opportunity employer dedicated to workforce diversity and a drug-free workplace. Pre-employment drug screen for illegal substances and background screen required.
Our Leadership Philosophy We are committed to creating a diverse, inclusive and equitable workplace. We strive to build a culture where employees can be their fullest selves and their individual contributions are valued. We truly want to see all of our team members not only succeed but to elevate themselves. Brook Farm strives to provide an environment that allows for both personal and professional growth by providing the tools and opportunities to thrive. We take pride in the role we provide in pet care, and every team member is empowered to try new things and own their decision-making.
Our Mission and Vision We care for every animal and every person who cares for them. We envision a world where every person and animal lives in health and harmony.
Equal Opportunity Statement Brook Farm Veterinary Center is an equal opportunity employer and does not discriminate on the basis of race, age, color, religion, national origin or ancestry, sex, gender, disability, veteran status, genetic information, sexual orientation, or gender identity or expression. Brook Farm is fully committed to achieving a diverse workforce and complies with all Federal and New York State laws, regulations, and executive orders regarding non-discrimination.
Folx who are queer, trans, non-binary, Black, Indigenous, people of color, disabled, parents, are/have been system-impacted, are immigrants, and anyone who has experienced systemic oppression and/or are underrepresented in the industry are encouraged to apply.
Drug-Free Workplace Statement Brook Farm Veterinary Center has zero tolerance for illegal drug use. Within the limits of federal, state, and local laws, Brook Farm Veterinary Center reserves the right to examine and test for drugs and alcohol at our discretion. We are a smoke-free workplace. Background Screening To ensure that individuals selected and retained posses the qualifications required to safely and effectively perform the duties of their position, the practice may conduct background screening. This can include reference checks, driving record checks, criminal record checks, and education and credential verification.
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