<h3>Job Description</h3>
Job DescriptionShort Description: Experienced IT professional (610 yrs) providing Tier II support for critical 311/911 operationstroubleshooting workstations, apps, networks. Supports Mobile Data Computers to ensure field unit connectivity. Weekend role: 10-hour shifts, 2 days/week. Complete Description: The Tier II technician provides direct technical support for the districts 911 and 311 call floors, per OUCs mission to ensure uninterrupted operation of 91/311-critical applications, hardware, and communication systems. The resource troubleshoots and maintains call floor workstations, CAD (Computer Aided Dispatch) and other mission critical 911/311 applications, voice recording systems, and other integrated platforms used by call takers and dispatchers. In addition, the technician supports the MDC division by imaging, configuring, and repairing mobile devices, routers, and tablets deployed in first responder (Fire/Police) vehicles. This role requires monitoring and escalating network and system performance issues, performing software updates and patching, and coordinating with internal IT and vendor partners to resolve incidents quickly, troubleshoot technical issues, and prevent service disruption. 
<ul>
<li>Shift times: 6 AM - 4 PM; 2 PM - Midnight; 10PM - 8 AM </li>
</ul>
Responsibilities: 1. Provides Tier II IT support for 911 and 311 call floor operations, including troubleshooting workstations, testing software updates, resolving system glitches, and assisting users. 2. Supports MDC division operations, including imaging, processing client support requests, configuring, and maintaining tough books, routers, and associated vehicle installations. 3. Provides support and feedback on implementation of IT hardware and application solutions for the call floor and MDC environments. 4. Performs tests, participates in system acceptance procedures, and performance monitoring methods for call floor applications and MDC systems. 5. Supports radio communications, dispatch operations, and network system infrastructure, including routine monitoring, alarm escalation, and coordination with OCTO and external stakeholders. 6. Provides IT support for Mobile VPN and mobile connectivity tools, including diagnostics, troubleshooting, and coverage analysis. 7. Follows OUC-IT Standard Operating Procedures (SOPs) for Tier II troubleshooting and daily operations. 8. Supports IT asset management by tracking, updating, and maintaining inventory of call floor and MDC hardware, ensuring accurate records of equipment assignment, deployment, and lifecycle status. 9. Uses the ServiceNow ticketing system to open, track, update, and close OUC-IT service tickets in accordance with established processes. 10. Participates in inter-agency coordination to ensure technical requirements for 911, 311, and MDC systems are met. 11. Assists with security patching, operating system upgrades, firewall coordination, and integration of agency software into call floor and MDC environments. 12. Assists in the deployment of new hardware and applications, including installation, configuration, testing, and user support. 13. Performs other duties and responsibilities as required, assigned, or requested. Minimum Education/Certification Requirements: Bachelors degree in IT or related field or equivalent experience Candidate Skills Matrix: Following sections are to be filled by the candidate: Skills | Required/Desired | No. of Years | How many years of experience candidate has? 6-10 yrs. designing, developing, and testing computer systems and components | Required | 6 | Bachelors degree in IT or related field or equivalent experience | Required | | Experience with IT lifecycle management, performance monitoring, and QA | Required | 2 | Experience with IT system security principles and technical documentation. | Required | 2 | Support in the research, evaluation and integration of new technologies | Required | 2 | Experience with IT security principles, methods, and tools utilized for IT security &amp; support applications. | Required | 2 | Experience with operating systems installation and configuration procedures to assist in installing &amp; maintaining the operating system environment. | Required | 2 | Experience with network standards, and network management tools to perform routine network configuration management functions.| Required | 2 | Experience with maintaining database operations and assisting in database restoration. | Required | 2 | Experience monitoring system performance &amp; recovering data from backup in the event of hardware / software failure. | Required | 2 | Experience with customer support, problem resolution databases, and troubleshooting techniques | Desired | 2 | A+ or Network+ certifications preferred but not required | Highly desired | | Background check: 
<ul>
<li>Extensive criminal history background check will be required. We cannot submit candidates with recent histories (go back seven years) of extensive driving, drug, robbery or any other illegal activity. Any criminal activity on the background check will eliminate the candidate from consideration. If selected, please make certain that you inform all candidates that they will have to complete this criminal background check prior to starting. NATIONAL background checks are required; Federal background checks are NOT compliant under this contract. A national background check is a national criminal background check that pulls criminal records from State and County Courts in almost every US State.</li>
</ul>

OUC IT Services Tier II (PT Support)

<h3>Job Description</h3>
Job Description
SUMMARY
The Evidence Technician works under the general supervision of the Office of Professional Standards and Training Sergeant. While performing duties related to evidence, they are responsible for completing routine clerical work including but not limited to entering data related to evidence collection, processing evidence for storage or shipment, and maintaining the evidence room inventory. This position is governed by state and federal laws, and department policies.

ESSENTIAL DUTIES AND RESPONSIBILITIESinclude the following: (Other duties may be assigned as needed)
<ol>
<li>Intakes, and maintains all evidence/property submitted by officers; checks for proper packaging and reports discrepancies; prepares evidence control forms, assigns control numbers, and enters locator information into the department evidence management system.</li>
<li>Stores evidence/property and prepares and maintains evidence records in the property room; signs evidence out to authorized persons for authorized reasons; releases to and receives evidence from the State Crime Laboratory; prepares disposition requests for the Chief of Police’s signature; returns evidence and found property as directed; and assists with property room inventories and disposition of property. </li>
<li>Performs related responsibilities as required or assigned.</li>
</ol>
SUPERVISORY RESPONSIBILITIES
None required.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
<ol>
<li>Basic knowledge of the criminal justice system.</li>
<li>Knowledge of general office practices.</li>
<li>Knowledge of grammar, spelling, and punctuation.</li>
<li>Knowledge of record keeping systems.</li>
<li>Knowledge of inventory control systems.</li>
<li>Knowledge of basic arithmetic.</li>
<li>Knowledge of basic computer skills.</li>
<li>Must pass a background investigation equivalent to that required for employment as a police officer.</li>
<li>Must be a United States citizen.</li>
<li> Possess a valid Driver’s License.</li>
</ol>

EDUCATION and/or EXPERIENCE
Have the formal educational equivalent of a high school diploma, plus twelve to eighteen months of training in business office practices, including inventory maintenance, or a related field.
Other job-related education and/or experience may be substituted for all or part of these basic requirements upon approval of the Chief of Police.

LANGUAGE SKILLS
Ability to read, analyze, and interpret the most complex documents in the English language. Ability to respond effectively to the most sensitive inquiries or complaints. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the public.

MATHEMATICAL SKILLS
Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

REASONING ABILITY
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret instructions furnished in a variety of forms: oral and written, to include graphic representations: diagrams, schedules, etc.
CERTIFICATIONS, LICENSES, REGISTRATIONS, TRAINING
Trained in Property and Evidence Management for Law Enforcement through the International Association for Property and Evidence, Inc, or the equivalent; or capable of gaining certification within one (1) year of hire.

PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently required to sit and talk and listen, stand, taste or smell. The employee is frequently required to walk, stoop, kneel, crouch climb ladders or crawl, and use hands to finger, handle, or operate objects, controls or tools listed above; reach with hands and arms, climb or balance. The employee must frequently lift and/or move items weighing up to 25 pounds and occasionally lift and/or move more than 50 pounds. Specific vision abilities required by this position include close, distant and color vision, depth perception, peripheral vision, and the ability to adjust focus.

WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee may encounter while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work hours may be extended in the event of emergency, disaster, manpower shortage, workload, or work-in-progress. Potential exposure to danger and hazardous chemical or biological hazards is possible. While performing the duties of this position the incumbent is exposed to outdoor weather conditions, extreme heat and cold and wet or humid condition all non-weather related.

Technician, Evidence & Intelligence

<h3>Job Description</h3>
Job Description
SALARY: $27.28 hourly, $56,742.40 annually
POSITION OVERVIEW
This is highly responsible management work related to the Authority’s property management function. The incumbent is responsible for the management of all activities related to the management of the assigned property. Reporting to the Chief of Property Management, this position is responsible for leasing, continued occupancy, lease enforcement, eviction, the general appearance, and functionality of their property. The incumbent is also responsible for the financial performance of their assigned property. Work assignments are received in the form of broad objectives and performance expectations with minimal direction in day-to-day operations. This position supervises administrative employees.
 
DUTIES AND RESPONSIBILITIES
The statements contained here reflect audit threshold general details as necessary to describe the principal functions of this job, the level of knowledge and skill typically required and the scope of responsibility, but should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned including work in other functional areas to cover absences or relief, to equalize peak work periods or otherwise balance the workload. The functions listed are also examples of duties that may be required and in no way imply a contractual agreement between the employer and employee or affect the at-will relationship between the parties.
1. With guidance from the Chief of Property Management, develops the operating budget of the designated Housing Authority property. Monitors budget on an on-going basis to ensure that actual budget is in line with the estimated budget. Alerts Director concerning discrepancies and develops plan to address them in a timely manner.
2. Prioritizes and assigns work to all assigned staff, monitoring progress. Motivates and evaluates assigned staff. Works with staff to correct deficiencies: coordinates training as needed. Recommends new hires and terminations to Director.
3. Prepares lease for resident, explains lease and briefs prospective resident on all Authority policies and procedures governing their possession and continued occupancy of the unit, neighborhood services and resident requirements. Performs follow-up visit after move-in to assist resident and to identify any potential issues early in tenancy.
4. Provides input to the Modernization and Construction Manager concerning property issues which will need to be addressed using the Capital Fund.
5. Makes informed purchasing decisions in accordance with the budgetary framework provided.
6. Maximizes occupancy level of assigned property. Shows vacant apartments and sells prospective tenants on the desirability of the unit and property.
7. Supervises and participates in collection of rent, security deposits and other charges. Documents all funds collected and deposits funds into bank. Maintains and monitors delinquent rent roll, issues delinquent notices and late payment charges, and initiates eviction process when warranted.
8. Reviews account receivable reports daily and conducts documented collection activities for all delinquent accounts. Attempts to locate residents who vacate without notice, particularly when outstanding obligations exist.
9. Takes interim changes in income and family composition from residents; prepares and processes required documents for administration of amendments. Accurately calculates interim adjustments and enters information into the computer database. Prepares, and distributes all interim adjustments and notices.
10. Maintains accurate records and assumes responsibilities for results of all internal, HUD, and other reviews, audits, or HUD/Agency programs, along with PHAS scores.
11. Performs move-in/move-out inspections, documenting all damages and repairs required and ensures all repairs are accomplished. Reviews accounts and makes any necessary adjustments or refunds of deposits.
12. Inspects all vacant apartments, documenting all damages and accounting for appliances. Schedules, tracks, and monitors vacant apartments ensuring that the apartment’s safety, make-ready, and cleaning are all performed adequately. Inspects completed make-ready apartments and approves prior to occupancy of the apartment, minimizing down/make-ready time during the vacancy process to within ten (10) days or less.
13. Performs initial housekeeping inspections and all quarterly housekeeping inspections of assigned apartments and prepares and processes all needed work orders. Prepares and distributes all inspection notices.
14. Monitors crime prevention initiatives at the assigned property. Conducts safety inspections of the community regularly. Reviews all relevant police reports, residents’ reports, and other sources of information reporting lease violations or criminal activity. Tracks and maintains statistical data related to PHAS and completes all electronic reports. Meets with law enforcement officers and other agency representatives to discuss safety concerns. Develops and tracks the progress of the safety plan.
15. Performs daily walk-by inspections of buildings and grounds. Resolves all conditions that are not in compliance with UPCS. Informs residents of conditions that they have neglected and ensures all unsatisfactory conditions are resolved. Tags all vehicles that are abandoned or non-serviceable, containing outdated tags/safety inspections or stickers.
16. Monitors all maintenance work orders and in coordination with the Lead Technician, determines prioritization of work orders. Conducts quality assurance monitoring of at least 10% of all work orders to ensure all work is performed correctly. Applies maintenance charges when warranted.
17. Inspects grounds regularly and obtains central maintenance grounds crew service as required.
18. Interviews and counsels residents concerning lease violations and offers referral information for financial assistance and any other social service assistance that may assist the resident or initiate corrective action.
19. Performs clerical task maintaining resident files. Prepares reports required by department, Agency, and HUD. Maintains accurate records for all equipment and supplies, submits purchase request for needed items and supplies, and inspects and maintains all assigned vehicles. Ensures all maintenance and administrative work areas are safe, neat, and organized.
20. Coordinates relocation of residents with contractor and maintenance staff during modernization efforts of dwelling units and during transfers to other appropriately sized apartments.
21. Prepares and processes lease terminations and recommends filing of forcible retainers. Represents the Housing Authority for lease related violations in court.
22. Prepares and processes transfers in accordance with Transfer Policy and coordinates transfers with other Housing Managers.
23. Responds to inquiries in a courteous manner; provides information within the area of assignment; resolves complaints and interacts with residents in an efficient, timely, and courteous manner.
24. Represents the Authority in hearings under the Resident Grievance Procedure and conducts informal hearings as required.
25. Attends resident meetings as required.
26. Provides input for the Authority’s Agency Plan as required.
27. Performs other tasks as assigned.
 
REQUIRED KNOWLEDGE AND ABILITIES
1. Knowledge of the general operations and procedures of a Public Housing Agency (PHA), Tax Credit and/or Mixed Finance.
2. Knowledge of the purposes, policies, and regulations of the Housing Authority as established by the Board of Commissioners.
3. Knowledge of the local, state, and federal laws governing public and other subsidized housing programs including health and fire regulations, landlord/tenant regulations, leasing of property and evictions.
4. Knowledge of community/social services available locally and through local, state, and federal agencies and/or funding sources.
5. Knowledge of social trends and economic conditions and their application to overall community service programs, and knowledge of the sources and availability of information relating to social services with the ability to secure the confidence and cooperation of other public agencies.
6. Knowledge of report preparation techniques and procedures and a demonstrated ability to prepare and evaluate professional and technical reports, grant applications, and other documents.
7. Knowledge of modern office equipment including copiers, personal computers, mainframe terminals, calculators, facsimile machines, etc.
8. Ability to assist in planning, promoting, and evaluating housing and housing-related programs.
9. Ability to prepare and present ideas in a clear and concise manner, both orally and in writing.
10. Ability to establish and maintain effective working relationships with co-workers, consultants, contractors, residents, HUD, the general public, and local, state, and federal officials; ability to communicate with people from a broad range of socio-economic backgrounds.
11. Ability to work in less-than-ideal conditions, e.g. noise, high traffic areas, etc.
12. Ability to be transferred to and perform assigned job duties at any development maintained by the Authority.
 
MINIMUM EDUCATION, TRAINING, AND/OR EXPERIENCE
Graduation from an accredited four-year college or university with major course work in Management, Public Administration or related field, with 2 to 3 years’ experience in related field; or any equivalent combination of education, training, and experience to meet the required knowledge and abilities.
 
PHYSICAL REQUIREMENTS
Level of manual dexterity sufficient to allow for operation of typewriter, terminal keyboard, telephone, facsimile machine, calculator, etc. Ability to move, handle, or lift small objects around desk area, e.g. files, computer printouts, reports, calculator, pencils, legal pads, etc.
 
SPECIAL REQUIREMENTS
1. Certification as a Public Housing Manager or LIHTC Certification within 12 months of hire.
2. Possession of a valid driver's license.
3. Able to be covered under the Housing Authority's fidelity bond.

Housing Manager II

<h3>Job Description</h3>
Join Us in Powering Critical Communications
At ERS Wireless, we design, install, and maintain Motorola Solutions’ most advanced communication systems. Every day, our work ensures that police officers, firefighters, healthcare staff, teachers, and skilled tradespeople have the tools they need to stay safe and connected. Whether in routine operations or life-or-death emergencies, our mission is clear: deliver reliable communication when it matters most.
 
We’re seeking an experienced Field Service Technician who thrives on solving complex technical challenges, enjoys collaborating with cross-functional teams, and takes pride in serving customers who depend on secure, mission-critical communications.
 
What You’ll Do
<ul>
<li>Install, optimize, and maintain highly technical, mission-critical communication systems at customer sites.</li>
<li>Monitor and troubleshoot system performance, ensuring maximum uptime and reliability.</li>
<li>Perform advanced hardware/software installation, upgrades, and preventative maintenance.</li>
<li>Diagnose and resolve technical issues quickly—even in high-pressure scenarios.</li>
<li>Work with Project Managers, Engineers, Sales, and Public Safety partners to design and deploy cutting-edge Motorola Solutions systems.</li>
<li>Use specialized test equipment (Communications Systems Analyzers, watt meters, Antenna Systems Analyzers, ethernet testers, etc.) to validate and optimize system performance.</li>
<li>Document work with precision, ensuring clear records for system history and future optimization.</li>
<li>Provide technical training and mentorship to internal teams and customers.</li>
</ul>
 
What We’re Looking For
<ul>
<li>Experience with VHF, UHF, 700/800 MHz public safety radio systems.</li>
<li>Familiarity with 911/NG911, NICE logging systems, Airbus, or similar infrastructure.</li>
<li>Hands-on experience with P25 Systems, RF systems, wired/wireless networks, or IT systems integration.</li>
<li>Strong networking knowledge: LAN/WAN, routers, switches, bridges, cabling, and IP configuration.</li>
<li>Comfort working independently with high accountability in the field.</li>
<li>Excellent communication and collaboration skills with both technical teams and customer stakeholders.</li>
</ul>
 
Required Qualifications
<ul>
<li>Associate’s Degree in Electronics, IT, Engineering Technology—or equivalent technical/military certification.</li>
<li>CET Certification (or ability to obtain within 6 months).</li>
<li>Valid FCC License and relevant industry certifications (preferred).</li>
<li>Clean driving record and ability to travel within assigned territory.</li>
<li>U.S. citizenship with ability to pass/maintain background checks and security clearances.</li>
</ul>
 
We offer:
<ul>
<li>Competitive pay, based on experience</li>
<li>Medical, Dental, and Vision Insurance</li>
<li>Paid Holidays &amp; Paid Time Off</li>
<li>401(k) with company match</li>
<li>Short- and Long-Term Disability Insurance</li>
<li>Ongoing technical training and career development opportunities</li>
</ul>
 
ERS Wireless is proud to be an Equal Opportunity Employer and is dedicated to cultivating a diverse and inclusive workplace. We will consider all applications for employment and do not discriminate on any basis protected by federal, state, or local law. All employment is decided based on qualifications, merit and business need.

RF Technician

<h3>Job Description</h3>
Job Description
The DNA Group is seeking a Tier II Technician to join our client’s team. This is an exciting opportunity for an individual with hands-on experience in technical support, specifically within the 911 and 311 call floor environment. As a Tier II Technician, you will be responsible for providing direct technical support to ensure the uninterrupted operation of mission-critical applications, hardware, and communication systems for 911/311 services. This role involves troubleshooting workstations, supporting key systems like CAD (Computer Aided Dispatch), and supporting first responder (Fire/Police) vehicles through mobile device configurations, imaging, and maintenance. You will work closely with internal IT teams and external vendors to resolve incidents, perform system updates, and prevent service disruptions.
This position offers significant responsibility, and we are looking for someone who thrives in fast-paced, dynamic environments and is passionate about supporting critical systems that ensure public safety.
Shift Times:
<ul>
<li>6 AM - 4 PM</li>
<li>2 PM - Midnight</li>
<li>10 PM - 8 AM</li>
</ul>
Overview Requirements:
<ol>
<li>Provide Tier II IT Support for 911 and 311 call floor operations, including troubleshooting workstations, testing software updates, resolving system glitches, and providing assistance to users.</li>
<li>Support MDC Division Operations, including imaging, processing client support requests, configuring, and maintaining toughbooks, routers, and related vehicle installations for first responder vehicles.</li>
<li>Offer Support and Feedback on the implementation of IT hardware and application solutions for the call floor and MDC environments.</li>
<li>Participate in Testing and Performance Monitoring for call floor applications and MDC systems, ensuring quality and compliance.</li>
<li>Support Radio Communications, Dispatch Operations, and Network Infrastructure, including routine monitoring, alarm escalation, and coordination with OCTO and external stakeholders.</li>
<li>Provide IT Support for Mobile VPN and mobile connectivity tools, including diagnostics, troubleshooting, and coverage analysis.</li>
<li>Follow Standard Operating Procedures (SOPs) for Tier II troubleshooting and daily operations in the OUC-IT environment.</li>
<li>Support IT Asset Management by tracking, updating, and maintaining an inventory of call floor and MDC hardware, ensuring accurate records of equipment assignment, deployment, and lifecycle status.</li>
<li>Use the ServiceNow Ticketing System to open, track, update, and close OUC-IT service tickets in accordance with established processes.</li>
<li>Participate in Inter-Agency Coordination to ensure technical requirements for 911, 311, and MDC systems are met.</li>
<li>Assist with Security Patching, Operating System Upgrades, Firewall Coordination, and integration of agency software into call floor and MDC environments.</li>
<li>Assist in the Deployment of New Hardware and Applications, including installation, configuration, testing, and user support.</li>
<li>Perform Other Duties as required, assigned, or requested.</li>
</ol>
Required Experience:
• Designing, developing, and testing computer systems and components: 6 years (Required) • Bachelor’s degree in IT or related field or equivalent experience: Required • IT lifecycle management, performance monitoring, and QA: 2 years (Required) • IT system security principles and technical documentation: 2 years (Required) • Research, evaluation, and integration of new technologies: 2 years (Required) • IT security principles, methods, and tools utilized for IT security &amp; support applications: 2 years (Required) • Operating systems installation and configuration procedures (assist in installing &amp; maintaining the OS environment): 2 years (Required) • Network standards and network management tools to perform routine configuration management functions: 2 years (Required) • Maintaining database operations and assisting in database restoration: 2 years (Required) • Monitoring system performance &amp; recovering data from backup in the event of hardware/software failure: 2 years (Required) • Customer support, problem resolution databases, and troubleshooting techniques: 2 years (Required) • A+ or Network+ certifications preferred but not required: Highly Desired
This Job Is Ideal for Someone Who Is:
<ul>
<li>Detail-Oriented: Able to manage complex troubleshooting tasks with precision, ensuring the stability and functionality of critical systems.</li>
<li>Proactive: Takes initiative to address potential system issues before they escalate, minimizing disruptions to the call floor operations.</li>
<li>Collaborative: Works effectively with cross-functional teams, including internal IT teams and external vendors, to achieve system uptime and resolve technical challenges.</li>
<li>Problem-Solver: Enjoys diagnosing and resolving technical issues quickly and efficiently, ensuring minimal impact on services.</li>
<li>Technically Skilled: Has hands-on experience with IT systems, applications, and hardware, with a deep understanding of call floor and MDC environments.</li>
<li>Adaptable: Comfortable working in a high-stakes, fast-paced environment where priorities may shift quickly.</li>
<li>Mission-Driven: Motivated to support systems that play a crucial role in public safety, ensuring first responders and call floor personnel have the tools they need to succeed.</li>
<li>Customer-Focused: Recognizes the importance of end-user support, prioritizing customer satisfaction and smooth operations.</li>
</ul>

IT service Support (Tier II) Part Time

<h3>Job Description</h3>
Job Description
Position will be open until filled.
We are currently seeking: A Criminal Analysis Technician to join our team. In this role, you will work under general supervision to assist Detectives in the San Angelo Police Department (SAPD) with research and analysis of criminal information and statistics during investigations.
 
Your responsibilities will include:
<ol>
<li>Assisting SAPD Detectives with research and analysis of criminal information and statistics; processing and tracking arrest reports and other criminal justice agency documents.</li>
<li>Maintaining intelligence records, technical files and databases on individuals and groups of people involved in criminal activities; entering data, retrieving information and compiling statistics; maintaining intelligence files in compliance with the state and Federal guidelines.</li>
<li>Performing inquiries and criminal history checks and entering law enforcement and criminal justice system information into the National Crime Information Center (NCIC), and Texas Law Enforcement Telecommunications System (TLETS), as authorized.</li>
<li>Researching a variety of technical databases to assist in identifying and locating suspects, criminal associates and witnesses, including public source information searches and confidential internet intelligence database searches.</li>
<li>Processing and writing intelligence reports; provides information within scope of authority.</li>
<li>Assisting other law enforcement agencies with requests for information.</li>
<li>Developing case files, reports, and preparing technical and statistical reports.</li>
<li>Performing clerical and administrative duties in accordance with SAPD procedures and City policy, including data entry, record keeping, preparing and processing documents, and maintaining files.</li>
<li>Maintaining the absolute confidentiality of all records and information.</li>
<li>Maintaining the integrity, professionalism, values and goals of the Department by ensuring that all rules and regulations are followed, and that accountability and public trust are preserved.</li>
<li>Regular and timely attendance is required.</li>
</ol>
The above duties are not intended to serve as a comprehensive list of all duties performed by all employees in this classification, only a representative summary of the primary duties and responsibilities. Incumbent(s) may not be required to perform all duties listed and may be required to perform additional, position-specific duties.
 
Requirements and Skills:
<ul>
<li>Reading, analyzing, interpreting, and evaluating Police reports and research findings.</li>
<li>Gathering, analyzing and organizing facts, evidence and complex data variables.</li>
<li>Maintaining accurate records.</li>
<li>Dealing tactfully and courteously with individuals seeking information about department activities.</li>
<li>Operating a personal computer utilizing specialized technical and database software, and entering information into a computer system with speed and accuracy.</li>
<li>Working as a team member with other law enforcement and multi-jurisdictional agencies.</li>
<li>Communicating clearly and concisely, both verbally and in writing.</li>
</ul>
 
MINIMUM QUALIFICATIONS:
Education and Experience:
Associate's degree in Criminal Justice, Business Administration, or a related field; and five year's technical computer experience, including two years' experience in statistical and investigative research, preferably in a law enforcement agency; or an equivalent combination of education and experience.
 
Required Licenses or Certifications:
<ul>
<li>Must possess a valid Texas Driver License with a good driving record.</li>
<li>Applicants with an out-of-state driver license must provide an original certified driving record from the state of driving licensure.</li>
<li>Must obtain technical certificates in TLETS/NCIC computer system.</li>
<li>Successful completion of a background investigation and polygraph is required.</li>
</ul>
 
Physical Demands / Work Environment:
<ul>
<li>Work is performed in a standard office environment.</li>
</ul>
Job postings may be withdrawn at any time at direction of the City Manager.

CRIMINAL ANALYSIS TECHNICIAN (POLICE DEPARTMENT NON-CIVIL SERVICE)

<h3>Job Description</h3>
Job Description
The Maintenance Technician is responsible for maintaining the clean and neat appearance of assigned areas, focusing on all areas of the building, including its grounds, and common areas. The successful candidate will have experience in cleaning and maintaining equipment, and the ability to diagnose and complete basic property repairs. The person needs to have a pleasant personality and have an enjoyment of seeing details and the needs to residents. In addition, team member is responsible to document any violations of the community rules and guidelines.
This role requires a self-motivated and quick thinker capable of tackling large projects.
Duties and Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
<ul>
<li>Perform regular maintenance on plumbing and electrical systems.</li>
<li>Respond to member requests for repairs in a timely and efficient manner.</li>
<li>Conduct routine inspections of member areas, and back-of-house areas to identify and address maintenance issues.</li>
<li>Keep accurate records of all maintenance activities and equipment repairs.</li>
<li>Create and update maintenance schedules to ensure all equipment and systems are functioning properly.</li>
<li>Maintain an inventory of supplies and equipment needed for repairs and maintenance tasks.</li>
<li>Identify opportunities to improve energy efficiency and reduce costs by making recommendations to management.</li>
<li>Follow all safety protocols and procedures while working on equipment and systems.</li>
<li>Communicate with other members of the team to ensure member satisfaction and minimize disruption to building operations.</li>
<li>Attend training sessions or meetings to stay up to date on new equipment or maintenance practices.</li>
<li>Perform casual labor, such as walking the grounds and community inspecting walkway, etc., as directed by the Chief Engineer.</li>
<li>Routinely inspect common areas to ensure they are maintained clean and in an aesthetically appealing condition.</li>
<li>Follow all standards policies and procedures with regards to emergency response by coordinating with Chief Engineer and/ or Fire Rescue/ Police services.</li>
<li>Be familiar with the fire alarm system operations and report all incidents to management.</li>
<li>Report any and all maintenance items which include leaks, broken equipment to the Chief Engineer utilizing Work Order Tickets.</li>
<li>Write reports of daily activities and irregularities, such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences.</li>
<li>Inspect hallways, lobbies, common areas, restrooms, corridors, and other work areas for excessive debris and dispose of in designated areas.</li>
<li>Respond to emergency maintenance requests as required and contact Chief Engineer. </li>
<li>Painting &amp; Drywall: Interior and exterior painting, spackling, and drywall repair, including wallpapering.</li>
<li>Electrical Work: Replace outlets, switches, and light fixtures.</li>
<li>Plumbing: Repair leaks, replace faucets, and manage water lines.</li>
<li>Carpentry: Includes general repairs and assembly.</li>
<li>Additional Skills: Pressure washing, caulking.</li>
</ul>
Work Environment
Position requires frequent exposure to the outdoor climate and weather conditions.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
The employee is occasionally required to sit, stand, reach, lift, bend, kneel, stoop, climb, push and pull items weighing 30 pounds or less. The position requires manual dexterity; auditory and visual skills; and the ability to follow written and oral instructions and procedures.
Position Type/Expected Hours of Work
Non-exempt (hourly) position. Days and hours of work are determined by the building. This schedule may change to accommodate the business needs of the property.
Required Education and Experience
<ul>
<li>Ability to quickly and easily navigate the property/building as required, meeting the job functions.</li>
<li>Must have the ability to react and address all emergency situations in a timely manner.</li>
<li>Effective written and verbal communication skills.</li>
</ul>
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Maintenance Technician

<h3>Job Description</h3>
Job Description
Job Summary: 
The Day Center Lead serves as a key leadership and supervisory role within the PACE center, overseeing the daily operations and activities conducted by Day Center Technicians. This position is responsible for mentoring, training, and supervising Day Center Technician I and II staff, ensuring high-quality care and adherence to center protocols. The Day Center Lead works closely with the Center Operations Manager and interdisciplinary team to enhance participant satisfaction and care quality.
 
Qualifications:
<ul>
<li>High School Diploma/GED required; Associate Degree in healthcare-related field preferred.</li>
<li>Current Certified Nursing Assistant License strongly preferred.</li>
<li>CPR certification required.</li>
<li>Minimum three years of experience working with older adults in a healthcare setting, with at least one year in a supervisory or leadership role.</li>
<li>Proven ability to mentor and lead a team, with strong interpersonal and communication skills.</li>
<li>Knowledge of PACE program operations and regulations is a plus.</li>
<li>Serve Safe Handler certification or willingness to obtain upon hire.</li>
</ul>
 
Essential Functions:
<ul>
<li>Leadership and Supervision: Oversee the daily operations of Day Center Technicians and provide mentoring and coaching to technicians to foster professional growth and high-quality participant care.</li>
<li>Training and Development: Coordinate and conduct training sessions and in-service education for technicians. Ensure staff compliance with certification requirements and ongoing professional development.</li>
<li>Participant Care: Oversee and assist with the delivery of personal care services, activities, and meal service, ensuring adherence to care plans and safety protocols.</li>
<li>Quality Assurance: Monitor and evaluate the quality of care and services provided by technicians. Implement quality improvement initiatives based on participant feedback and care outcomes.</li>
<li>Crisis Management: Lead and manage responses to unexpected crises or emergencies within the day center, ensuring participant safety and compliance with emergency protocols.</li>
<li>Interdisciplinary Collaboration: Act as a liaison between day center staff and the interdisciplinary team, facilitating communication and collaborative care planning.</li>
<li>Reporting and Compliance: Ensure accurate and timely documentation of care and activities. Monitor compliance with PACE regulations and center policies.</li>
<li>Facility Management: Assist in maintaining the cleanliness and safety of the facility. Oversee the use and maintenance of equipment and supplies.</li>
</ul>
 
Working Conditions:
<ul>
<li>Ability to perform participant transfers and assist with mobility as needed.</li>
<li>Work with a diverse participant population, including individuals with cognitive and physical impairments.</li>
<li>Frequent communication with staff, participants, caregivers, and family members.</li>
<li>Preparation for and management of unexpected crisis situations.</li>
</ul>
 
All candidates for employment with CCANO must submit to a criminal records check as a condition of employment. 
New employees will be required to complete a criminal background check prior to employment.
Compliance with the State of LA Child Protection Act and Archdiocese Policy on Abuse and Neglect, to provide for the safety and security of all clients served by CCANO programs. 
Certain programs require additional background checks in addition to the Archdiocesan check. These may include the "State Police Check " and
" The Department of Education".

Lead CNA

<h3>Job Description</h3>
Job Description
Job Responsibilities:
Provides friendly and responsive front desk service to guests, while also ensuring that guest payments are collected and processed in a reliable and timely manner.
Greets guests, assists them with check-ins and check-outs, registers and assigns rooms, issues room keys/cards, transmits and receives messages, keeps records of occupied rooms and guest accounts, makes and confirms reservations, presents statement to and collects payments from departing guests.
Ensures that all service provided is consistently prompt and courteous and designed to meet high standards of quality to ensure guest satisfaction and repeat business.
Cleans the lobby and public restroom; washes and folds laundry; and assists other staff in preparing check outs to be guest ready.
Responds to any/all emergency situations (police, fire, emergency responder, weather, building – electrical outage, water line breaks, etc.) in a timely manner.
Essential Functions:
<ul>
<li>Organizes, confirms, processes, and conducts all guest check-ins/check-outs, room reservations, requests, changes, and cancellations; greets, registers, and assigns rooms to guests.</li>
<li>Secures payment; verifies and adjusts billing. Verifies customers' credit, and establishes how the customer will pay for the accommodation. Computes bills, collects payments, and makes change for guests.</li>
<li>Keeps abreast of hotel policies concerning room/sign rates, group and other discounts, and special offerings.</li>
<li>Issues room keys, identifies and explains room features to guests. Supplies guests with directions and information regarding property amenities, services, hours of operation and local areas of interest.</li>
<li>Keeps records of room availability/inventory management, and guests' accounts.</li>
<li>Performs bookkeeping activities, such as running reports and posting payments to guest folios.</li>
<li>Records guest comments or complaints, referring customers to General Manager as necessary.</li>
<li>Contacts head room attendant or maintenance staff when guests report problems.</li>
<li>Responds to emergency situations.</li>
<li>Cleans and maintains common areas within the hotel: hallways, lobbies, restrooms, corridors, elevators, and stairways to WoodSpring standards.</li>
<li>Assist guests checking in or out as directed by the General Manager.</li>
<li>Keeps store rooms in clean, safe, and organized condition at all times.</li>
<li>Assists other employees in completing their respective duties to achieve guest ready rooms, public areas, and outstanding customer service.</li>
<li>Cleans and maintains lobby, entrance doors including snow removal from entrances, sidewalks, and emergency exits.</li>
<li>Completes night audit entry.</li>
<li>Works in laundry room area loading and unloading washers and dryers and folding items.</li>
<li>Notifies General Manager or Maintenance Technician of any major repairs.</li>
<li>Provides inventory management to ensure property is equipped with necessary parts and supplies.</li>
<li>Serves as Manager-on-Duty in General Manager and/or Lead GSR absence.</li>
<li>Inspects/stocks housekeeping carts for service preparedness.</li>
<li>Inspects rooms for guest readiness.</li>
<li>Consists of a combination of regular desk scheduled hours and on-call hours. Covers on call duties during closed desk hours and responds to guest emergencies, check ins or other service requests.</li>
<li>Other duties as assigned.</li>
</ul>
Essential Functions are not all inclusive; other duties may be assigned.
Competencies:
<ul>
<li>Adaptability and flexibility – Displays the capability to adapt to new, different, and changing requirements.</li>
<li>Communication – Convey information clearly, correctly, and succinctly.</li>
<li>Dependability and reliability– Displays responsible behaviors at work: attendance and punctuality, attention to details, following directions, and fulfilling obligations.</li>
<li>Integrity – Displays strong moral principles and work ethic. Behaving ethically, acting fairly, and taking responsibility.</li>
<li>Interpersonal Skills – Displays the skills to work effectively with others.</li>
<li>Professionalism – Maintaining a professional presence. Demonstrating self-control, maintaining a professional demeanor and a positive attitude.</li>
</ul>
Skills/Qualifications:
<ul>
<li>High school diploma or equivalent.</li>
<li>Prior guest service experience in a hotel is preferred.</li>
<li>Must have computer skills; the ability to access and accurately input information into a computer system.</li>
<li>Must maintain a professional appearance and demeanor.</li>
<li>Friendly, cooperative manner and patience in dealing with unreasonable requests or rude customers.</li>
</ul>
Physical Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
<ul>
<li>While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell.</li>
<li>Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.</li>
<li>Frequent lifts, carries, or otherwise moves and positions objects weighing up to 50 lbs.</li>
<li>Frequently bends, kneels, crouches.</li>
<li>Repetitive movement of hands, arms and legs, sweeping, vacuuming, mopping, wiping, pushing, lifting.</li>
<li>Exposure to adverse weather conditions, hazardous chemicals, odors, dirt and dust.</li>
</ul>
 &nbsp;

Night Auditor/Safety Attendant. Live on-site

<h3>Job Description</h3>
Job DescriptionAre you inspired by the idea of supporting our nation’s critical infrastructure and securing communications for first responders, utilities, and transportation? Does the prospect of joining a growing, nationally established, multi-location business and installing, configuring, and troubleshooting a variety of specialized police, fire, or utility equipment appeal to you? Are you an independent, self-motivated individual contributor also capable of rolling up your sleeves and supporting your teammates when unexpected challenges arise? Company OverviewRACOM was established in 1972 and designs, sells, installs, and maintains all of the technologies used in the “second half of the 911 response equation” — from the time an emergency dispatcher answers a 911 call to the time police, fire and ambulances arrive on scene, supporting specialized phone systems, pagers, radios, and voice recorders to warning lights and sirens.RACOM has earned its exceptional reputation for delivering the highest quality products and services over its 40+ year history. In February 2023, Eastern Communications acquired RACOM corporation, and now comprises 250 employees across 17 locations nationwide. Job DescriptionWe are seeking a skilled and motivated&nbsp;Vehicle Installation Technician&nbsp;to join ourteam and play a crucial role in preparing law enforcement, fire, and/or utility vehicles for duty. As a Vehicle Installation Technician, you will be responsible for installing, configuring, and maintaining a wide range of specialized equipment and systems in vehicles, ensuring they meet operational requirements and safety standards. Your expertise will contribute directly to the functionality, efficiency, and safety of vehicles used to serve and protect our communities.Responsibilities Include but are not limited to:
<ul>
<li>Install and configure a variety of specialized police, fire, or utility equipment, including but not limited to emergency lighting, sirens, communication systems, video surveillance, computers, gun racks, prisoner transport systems, and other law enforcement-specific components.</li>
<li>Collaborate with the Installation Supervisor to plan and prioritize the installation of equipment based on vehicle specifications and department requirements.</li>
<li>Follow technical manuals, schematics, and wiring diagrams to ensure accurate installation and integration of equipment while adhering to manufacturer guidelines and industry standards.</li>
<li>Troubleshoot and diagnose issues related to equipment functionality, wiring, and connections; conduct necessary repairs or replacements to ensure optimal performance.</li>
<li>Perform quality control checks to verify the correct installation, alignment, and functionality of all equipment, ensuring they meet safety and operational standards.</li>
<li>Maintain meticulous records of all installed equipment, wiring diagrams, and configurations for future reference and potential maintenance.</li>
<li>Stay current with industry trends, technological advancements, and regulatory changes related to police vehicle equipment and upfitting techniques.</li>
<li>Communicate effectively with team members, supervisors, and law enforcement personnel to understand specific equipment requirements and provide technical support.</li>
<li>Participate in regular training sessions and workshops to enhance skills and stay updated on evolving equipment and technology.</li>
</ul>
Basic Role Requirements
<ul>
<li>High school diploma or equivalent; additional technical training or certifications in automotive technology, electronics, or related fields are a plus.</li>
<li>Valid driver's license with a clean driving record.</li>
<li>Experience in automotive upfitting, electronics installation, or related technical roles.</li>
<li>Proficiency in using a variety of hand and power tools commonly employed in automotive and electronic work.</li>
<li>Familiarity with law enforcement equipment such as emergency lighting, communication systems, and computer setups is highly advantageous.</li>
<li>Detail-oriented approach with the ability to work meticulously and accurately, ensuring high-quality installations.</li>
<li>Problem-solving skills to diagnose and address equipment malfunctions and technical challenges.</li>
<li>Strong organizational and time management skills to efficiently prioritize tasks and meet installation deadlines.</li>
<li>Excellent communication skills to interact with team members, law enforcement personnel, and supervisors.</li>
</ul>
Benefits We Can Offer You
<ul>
<li>Health, dental and vision insurance</li>
<li>401k and company match</li>
<li>Annual performance review and associated bonus</li>
<li>Paid holidays, vacation and sick days, and parental leave</li>
<li>Ongoing technical training</li>
<li>Advancement opportunities</li>
<li>Company-provided uniforms and safety equipment</li>
</ul>
Expected salary range does not include quarterly bonus and other benefitsIf you are a talented and experienced Vehicle Installation Technician who is looking for a challenging and rewarding opportunity, we encourage you to apply.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

120 police-records-technician Jobs