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Job Summary Central Washington University is recruiting an Associate Dean, College of Education &amp; Professional Studies (CEPS) to join our CEPS Deans Operating&nbsp;team in Ellensburg,&nbsp;Washington. This role is an important member of our team as they enhance the vision for the University. The role is a campus-based&nbsp;position, which means you get to see the lives you are impacting. We're offering a salary, depending on experience, from $104,655 - $141,000 annually plus the awesome CWU benefits.
Who we are:
We are a team of individuals committed to Changing Students' Lives. No matter what job, each of us plays a part in supporting and empowering our students to fulfill their dreams.&nbsp;&nbsp;
Working in higher education provides career growth and career choice. Think of a university campus like a mini city, operating across 380 acres. You’ll find diverse academics, libraries, athletics and sporting events, full service and quick serve dining, conferences and events from small to large, recreation centers, housing for ~10,000 students, health services, police and public safety.
Central Washington University has been named a Fulbright U.S. Scholar Program Top Producing Institution for the 2022-2023 academic year.&nbsp; In addition, for the seventh time in eight years, CWU is a recipient of the prestigious Higher Education Excellence in Diversity (HEED) Award from INSIGHT Into Diversity magazine. Come join us on our journey to encourage, inspire, and create spaces where all identities thrive on campus.
Tour our campus in Ellensburg here:&nbsp;<a href="https://www.youtube.com/watch?v=HjdhOegDa9A" target="_blank">www.youtube.com/watch?v=HjdhOegDa9A</a>.
The Associate Dean will play a crucial role in leadership for the College of Education and Professional Studies (CEPS) in the years ahead. The Associate Dean collaborates with the Dean and CEPS Administrative team on planning and implementing college strategic initiatives. This includes supporting CEPS administrative leaders in equity-focused program assessment and accreditation, culturally responsive curriculum and program development, cultivation of business and community partnerships, and strategic management of course offerings and scheduling for the college. The Associate Dean also has an important role in facilitating the implementation of policies and procedures related to the college and the university. This position oversees the CEPS Director of Advising and the Outreach and Recruitment Coordinator and reports to the Dean of CEPS.&nbsp;All employees are expected to facilitate CWU’s commitment to diversity and to foster and advance inclusion in the university environment.
CEPS offers more than 33 undergraduate and 17 graduate degrees across 10 diverse departments. We strive to be the college of choice rooted in a culture of active care, respect, trust, inclusion, collaboration, excellence, and innovation. We continue to foster a community within CEPS that is equitable, provides a sense of belonging, and promotes excellence in student success and engagement, teaching, and research that will draw students, staff, and faculty to the college. &nbsp;
Please visit our website to learn more about our departments, vision and mission, values, and strategic priorities:&nbsp;<a href="http://www.cwu.edu/education-professional-studies" target="_blank">www.cwu.edu/education-professional-studies</a>.
What we offer:
Our investment in you begins the day you join our team, a healthy and successful future for you is important to us. We offer medical, dental, life and disability insurance, retirement and optional savings plans, tuition assistance for you and your dependents, discounts across town, an employee assistance program for individualized counseling, and a wellness incentive program. Learn more:&nbsp;<a href="http://www.cwu.edu/hr/benefits-perks-discounts" target="_blank">www.cwu.edu/hr/benefits-perks-discounts</a>.
The Role:
The Associate Dean is a leadership partner to the Dean. Primary responsibilities include supervision, coordination and leadership for all curricular issues, general education, and graduate education; implementation of College of Education and Professional Studies (CEPS) courses, programs and strategic priorities; and policy coordination. The Associate Dean also serves on a variety of college and university committees and acts in the Dean's absence.&nbsp;
Job Duties Support for the Dean: -&nbsp;Collaborate with the Dean on planning college strategic initiatives, participate in college fundraising, and coordinate implementation of CEPS strategic priorities. -&nbsp;Provide CEPS administrative leaders support in areas of culturally responsive curriculum development, equity-focused institutional assessment and improvement, human resource management, faculty/staff development and performance evaluations, and budget and finance. -&nbsp;Support the Dean in decision-making, information gathering, report draft preparation, meeting attendance, and follow-through on matters assigned to the chairs and interdisciplinary program directors. -&nbsp;Collaborate with the other Associate Deans. -&nbsp;Collaborate to ensure program quality and effectiveness and to promote student learning, student satisfaction, and student retention in all student populations. -&nbsp;Attend Associate Deans and Academic Affairs meetings. -&nbsp;Act in the Dean’s absence.
Academic Programs and Curricular Management: -&nbsp;Provide strategic management of general education, graduate education, and major program and course offerings, as well as new program development. -&nbsp;Assist with CurricuLog approval changes. -&nbsp;Review and approve course schedules. -&nbsp;Attend Faculty Senate Curriculum Committee meetings. -&nbsp;Support collaboration across units with graduate education and research, including grant proposals. -&nbsp;Provide consultations and advocacy for student concerns.
Communications/Community/College: -&nbsp;Work closely with the Dean, the Director of Development, and the Alumni Relations Coordinator to assist in program development activities and newsletter articles. - Encourage and support business, industry, and community partnerships. -&nbsp;Assist with media relations pertaining to CEPS programs. -&nbsp;Interact with faculty, administrators, staff, students, alumni, other University constituencies, and outside agencies.
Policy Coordination and Committee Membership: -&nbsp;Represent the college on committees as assigned. -&nbsp;Work with the Dean to maintain policies and procedures related to the college and the university. -&nbsp;Approve grade changes, incompletes, independent studies, and internships consistent with university and program policies.
Supervision: -&nbsp;Oversee the supervision of the Director of Advising and the Outreach and Recruitment Coordinator. -&nbsp;Clearly define performance expectations, ensure accountability, and provide ongoing informal feedback, coaching, and mentoring. Conduct formal performance evaluations. -&nbsp;Recognize value of and promote diverse workforce. Value and encourage diverse perspectives, creativity, and teamwork -&nbsp;Ensure employees have necessary resources. -&nbsp;Oversee and direct the work of staff; serve as mentor, coach, and leader, and resolve complaints or issues. -&nbsp;Promote professional development opportunities. -&nbsp;Develop and foster supportive working relationships, motivation, and engagement. -&nbsp;Communicate information to staff on an ongoing basis to influence staff engagement and to be a part of a larger community. -&nbsp;Take corrective action in a timely manner. -&nbsp;Recognize and reward employees for good performance -&nbsp;Schedule employee work hours/shifts; monitor hours worked; approve payable time and absence requests. - Adjust leadership style as needed to achieve results.
- Perform other duties assigned.
Minimum Qualifications Earned doctorate from an accredited institution in a discipline associated with programs represented in the College of Education and Professional Studies. A record of teaching effectiveness, professional leadership, and scholarship sufficient to support tenure in one of the CEPS’s academic departments. Demonstrated successful departmental or college-level administrative, leadership, and budget experience in an institution of higher education. Deep theoretical and practical knowledge of inclusion and equity issues within a residential liberal arts environment Collaborative and forward-thinking leadership style with the ability to cultivate and maintain strategic internal and external partnerships to benefit the success of students, colleagues, and initiatives. Excellent oral, written, and interpersonal communication skills. Demonstrated expertise in analysis, interpretation, and presentation of data. Experience with culturally responsive curriculum development and with assessment of programmatic, general education, and course-level outcomes for accreditation. Experience leading multidisciplinary teams. Excellent relationship building skills and initiative and enjoy working with minimal supervision in a dynamic, collaborative academic atmosphere. Demonstrated ability and/or experience working with students and/or co-workers from a wide range of abilities, backgrounds, and experiences. OR applicable combination of education and/or experience which demonstrates the ability to perform the essential functions of the position Preferred Qualifications
A record of teaching effectiveness, professional leadership, and scholarship sufficient to support appointment as a full professor in one of the CEPS’s academic departments. Demonstrated ability to strategize course scheduling and enrollments Experience analyzing budget implications in support of program assessment and strategic planning and&nbsp;for compliance within approved budget parameters Commitment and experience in building innovative and culturally sustaining curricular and/or programs, to include multi-modal, digital, and high impact practices Demonstrated participation in programs designed to promote inclusion Experience with specialized accreditation and working with diverse programs such as those in CEPS Experience working within and/or across a system of universities, or a university with remote centers Experience developing, planning, and implementing short-and long-range programmatic goals Well-developed organizational and problem-solving skills, including the ability to manage multiple projects concurrently to meet competing deadlines Experience in establishing, directing, and enforcing policies and regulations Ability to incorporate multicultural perspectives and issues into everyday responsibilities. Competencies
Accountability/Dependability:&nbsp;Accepts responsibility for quality of own work; acknowledges and corrects mistakes. Shows up on time, meets standards, deadlines and work schedules. Judgement:&nbsp;Makes timely, informed decisions. Analyzes options and determines appropriate course of action. Teamwork:&nbsp;Promotes cooperation and mutual support to achieve goals. Encourages participation and mutual support. Adaptability/Flexibility:&nbsp;Responds positively to changing business needs and responsibilities. Adapts approach and methods to achieve results; recovers quickly from setbacks and finds alternatives. Commitment to Diversity:&nbsp;Recognizes the value of diversity and helps create environment that supports and embraces diversity. Don’t meet every single requirement?&nbsp;At CWU we’re dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway. This may be the job for you!
Pay, Benefits, &amp; Work Schedule Salary:&nbsp;$104,655 - $141,000 annually
Schedule/Appointment:&nbsp;Monday - Friday, 8:00am-5:00pm (1 hour lunch) / Includes evening and weekend hours&nbsp;
Working Conditions:&nbsp;Work is performed in an indoor office setting with frequent in-person interactions. It is essential to be able to remain at a desk/computer workstation for prolonged periods of time, perform extensive data entry and other computer-related tasks and create/maintain filing systems for departmental records. Some evening or weekend work and/or occasional travel is required.
Benefits:&nbsp;CWU offers a comprehensive benefits package including medical&nbsp;and dental insurance, retirement and optional savings plans, life and disability insurance, along with vacation and sick leave plans depending on employment classification. For additional information please visit:&nbsp;<a href="http://www.cwu.edu/hr/benefits-perks-discounts" target="_blank">www.cwu.edu/hr/benefits-perks-discounts</a><a href="http://www.cwu.edu/hr/benefits-perks-discounts" target="_blank">.</a>
An employee of CWU may be eligible for the Public Service Loan Forgiveness Program if the employee has student loans. To learn more, visit:&nbsp;<a href="https://ofm.wa.gov/state-human-resources/public-service-loan-forgiveness-program" target="_blank">https://ofm.wa.gov/state-human-resources/public-service-loan-forgiveness-program</a>.
How To Apply To apply for this position, you must complete the on-line application and attach:
A detailed&nbsp;cover letter&nbsp;clearly demonstrating how your education and experience: (a) meet the required (and, as applicable, preferred) qualifications, and (b) demonstrate the ability to perform the responsibilities as described by the posting; &nbsp; Resume including work history, education, training; and &nbsp; Contact information&nbsp;for&nbsp;three professional references. Screening Begins: August 31, 2023&nbsp;
**Priority will be given to applications received by the screening date. Incomplete applications may not be considered.
Contact Information Name: Ash Perron Title: Secretary Senior, College of Education and Professional Studies Email:&nbsp;<a href="mailto:ash.perron@cwu.edu" target="_blank">Ash.Perron@cwu.edu</a> Phone: (509) 963-2372 Website:&nbsp;<a href="http://www.cwu.edu/education-professional-studies" target="_blank">www.cwu.edu/education-professional-studies</a>
Please contact Human Resources at&nbsp;<a href="mailto:hr@cwu.edu" target="_blank">hr@cwu.edu</a>&nbsp;or 509-963-1202 if you require technical assistance with the on-line application process.
Conditions of Employment Background check / Reference Check Policy
Prior to employment, final candidate(s) will be required to sign a Sexual Misconduct disclosure in pursuant to&nbsp;<a href="https://nam10.safelinks.protection.outlook.com/?url=https%3A%2F%2Fapp.leg.wa.gov%2FRCW%2Fdefault.aspx%3Fcite%3D28B.112.080&amp;data=05%7C01%7CHiring%40cwu.edu%7C2f76ad907e96496a664808db71a33a7e%7Cf891d6c191d6444ba700d371910716c7%7C0%7C0%7C638228718103697336%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&amp;sdata=Lkg0xOEMLWBFE%2BjVkSaeFrpCg3zDBsqRmDHCEw5FJKc%3D&amp;reserved=0" target="_blank">RCW 28B.112.080</a>&nbsp;and submit to a background check. All information obtained through background investigations will be strictly confidential and revealed only to those required to have access.
Notice to Prospective Employees:
Affirmative Action/Equal Opportunity Statement
Central Washington University is an EEO/AA/Title IX Institution. Central Washington University’s policies and practices affirm and actively promote the rights of all individuals to equal opportunity in education and employment. Discrimination on the basis of race, color, creed, religion, national origin, sex, sexual orientation, gender identity and gender expression, age, marital status, disability, or status as a protected veteran is prohibited. The university provides an internal procedure for reporting discrimination and affords protection against retaliation for participating in the complaint process. Central Washington University complies with all applicable federal, state, and local laws, regulations, and executive orders including when soliciting bids and in the fulfillment of all contracts with governmental agencies. Direct related inquiries to&nbsp;<a href="https://www.cwu.edu/civil-rights-compliance/" target="_blank">Civil Rights Compliance</a>, 202 Barge Hall, Ellensburg, WA 98926-7501; Telephone 509-963-2050; or email&nbsp;<a href="mailto:crc@cwu.edu" target="_blank">crc@cwu.edu.</a>
DEI Statement
Justice, equity, diversity, and inclusion are all core to&nbsp;<a href="https://www.cwu.edu/mission/" target="_blank">CWU's mission, vision and values</a>&nbsp;to increase access to higher education for everyone regardless of identity. At CWU we work to ensure everyone's voice is not only heard but recognized and valued. We consistently strive to provide a safe, welcoming, and forward-thinking institution for all employees, students, and community members.
Reasonable Accommodations
Central Washington University provides reasonable accommodations to qualified individuals with disabilities who are employees or applicants for employment. Employment opportunities will not be denied because of the need to make reasonable accommodations for a qualified individual with a disability. If you need assistance or accommodation in applying because of a disability, please contact Human Resources at&nbsp;<a href="mailto:HR@cwu.edu" target="_blank">HR@cwu.edu</a>&nbsp;or call 509-963-1202. This job announcement and other material on this site will be made available in alternate formats upon request to an individual with a disability.
Annual Security and Fire Safety Report (Clery Act)
For the Central Washington University Annual Security and Fire Safety Report (i.e. Clery Report) which includes statistics about reported crimes and information about campus security policies, available online&nbsp;<a href="http://www.cwu.edu/police/sites/cts.cwu.edu.police/files/documents/annual-security-and-fire-safety-report.pdf" target="_blank">here</a>&nbsp;or call CWU Police and Parking Services at 509-963-2959 for a paper copy.

Associate Dean, College of Education & Professional Studies (CEPS)

<h3>Job Description</h3>
Job DescriptionSalary: $25.76-$26.82 DOQ 
REPORTS TO: Senior Director of Housing Services &amp; Operations
SUPERVISES:N/A
POSITION TYPE: Full-time, nonexempt
SCHEDULE: Up to 40 hours/week
 
We accept and review applications on a rolling basis, with priority given to applications received by 8 a.m. on Tuesday, January 20, 2025. We will remove the position from our website once it is filled.
BENEFITS: 
<ul>
<li>Paid Time Off (PTO): Employees begin accruing PTO the first day of employment as detailed below
<ul>
<li>Employees with 0-5 Years of Service = accrue 0.075 hours per hour worked</li>
<li>Employees with 5+ Years of Service = accrue 0.0875 hours per hour worked</li>
<li>Employees with 10+ Years of Service = accrue 0.10 hours per hour worked</li>
</ul>
</li>
<li>Flexible Time Off (FTO): Available based on regular work schedule.</li>
<li>Holidays: 12 paid holidays</li>
<li>Other Paid Leave
<ul>
<li>Voting Leave as needed upon request</li>
<li>Bereavement Leave up to 4 days to eligible employees</li>
<li>Jury Duty Leave up to 4 weeks over any 1-year period</li>
</ul>
</li>
<li>Employee Assistance Program</li>
<li>401(k) Retirement Plan: Eligibility begins in the first month after hire date. Vesting rules apply.</li>
<li>Workers Compensation: Comprehensive insurance provided</li>
</ul>
 
JOB SUMMARY:Ensure compliance with housing regulatory agencies and fair housing laws by reviewing on-site management-prepared tenant certifications/re-certifications and relatedpaperwork.Maintains waiting lists for70-80properties owned and/or managed by BMAC; interviewsapplicants and gathers information todetermineeligibility/ineligibility and assignment of rental unitin accordance withBMACpolicies, State and Federal regulations.Maintains 100% lease-up rate;participatesin marketing and community networking efforts.This is considered a front-line staff position that interfaces regularly with Resident Managers and tenants.Provides case management functionsif needed.Know andcomply withpolicies of individual programs/services.The staff member mayoccasionallywork up to 12 hours some days, depending on workloadand location of jobs.Employeewill be required to respond to on-call after-hours work requests on a rotating basis with other team members.
OVERVIEW OF RESPONSIBILITIES:Includesthe following. Other related duties may be assigned. 
1. Provide property oversight and management for 70-80 units
<ul>
<li>Ensure continuous compliance with housing regulatory agencies and fair housing laws. </li>
<li>Review tenant certifications/re-certifications and related paperwork, including income verifications, asset verifications, documents, lease amendments, etc. andparticipatein Management &amp; Occupancy Reviews (MOR). </li>
<li>Manage resident move-in and move-out processes. </li>
<li>Prepare initial certifications/move-ins and related paperwork in accordance withguidelines. Includes checking all income, assets and medical expenses verified by a third party before a move-in can occur. Includes HUD and non-HUD properties. </li>
<li>Review and authorize adverse action notices (i.e.: complaints, lease violations, 10-day notice to comply, etc.).</li>
<li>Investigate complaints, disturbances and violations, and resolve problems, following management rules and regulations. </li>
<li>Process requests for reasonable accommodations. </li>
<li>Maintains waitinglist andadminister marketing activities forvacant spaces to prospective tenants.</li>
</ul>
2. Provide case management for properties in position portfolio
<ul>
<li>Act as frontline staff position for all client questions, including availability and rent amount; waitlist questions and directing clients to proper resources available through other agencies. </li>
<li>Meet withprospective tenants to provide property and occupancy information,determineeligibility, and make proper referrals. </li>
<li>Perform annual recertifications on each tenant in our HUD and non-HUD properties. Includes checking all income, assetsand medical expenses verified by a third party. </li>
<li>Perform any and all interim certifications on tenants, including changes in household members, income, pets, etc. </li>
</ul>
3. Resident Manager supervision 
<ul>
<li>Ensure that Resident Managers have necessary training in areas such as Fair Housing Training, Crime Free Rental Housing, and relativeHouseRules and Lease requirements. </li>
<li>Evaluate Resident Manager performance. </li>
<li>Monitor hours worked by Resident Managers to ensure they are compliantwith required hours of work.</li>
<li>Assist Resident Managers in procuringnecessary tools, equipment, and consumables to perform their jobs.</li>
</ul>
4. Recordkeeping, reports &amp; contract maintenance 
<ul>
<li>Maintain records infiles andproperty management software, rental or usage activity, WorkOrders, maintenance and operating costs, or property availability. </li>
<li>Initiate and maintainall tenant files, including all HUD and non-HUD properties. All HUD files must be filedin accordance withHUD guidelines. </li>
<li>Provide property oversight, including, but limited to performing routine inspection of grounds, coordinating ofmaintenance activities, planning major repairs and other construction projects,purchasingmaintenance supplies, andsubmittingwork orders. </li>
<li>Prepare periodic audit responses to multiple regulatory agencies.</li>
</ul>
5. Community relations 
<ul>
<li>Maintain contact with insurance carriers, fire and police departments, and other agencies to ensure protection and compliance with codes and regulations. </li>
<li>Confer with attorneys or agencies of jurisdictionto ensure that renting and advertising practices are notdiscriminatoryand that propertiescomply withstate and federal regulations. </li>
<li>Maintain positive working relations with other community andserviceagencies to ensure collaboration and positive referral processto residents and applicants.</li>
</ul>
6. Provide coverage as needed for other BMAC properties not inpositionportfolio.
7. Performs other related duties as assigned.
QUALIFICATIONS:
Education &amp; Experience
Relevant experience and/or education may be substituted for either education or work history.
<ul>
<li>Associates degree inBusinessAdministrationorrelated field.</li>
</ul>
<ul>
<li>Property managementor affordable housing complianceexperiencestronglypreferred.</li>
</ul>
<ul>
<li>Bilingual - English/Spanish - isstronglypreferred</li>
</ul>
Knowledge, Skills &amp; Abilities
<ul>
<li>Strong commitment toBMACs mission ofcollaborating with our partners to equitably deliver services and support to our neighbors experiencing povertyand to our values:accountabilityfor our actions and services;dignityfor all we serve; honoringdiversity, equity, and inclusionin all aspects of our work; and upholding aspirit of service.</li>
</ul>
<ul>
<li>Demonstrates the necessary attitudes,knowledgeand skills to deliver culturally competent services and work effectively withdiverse populations, including LGBTQ and people of color, as well asindividualsof all ages and ability levels.</li>
</ul>
<ul>
<li>Ability to understand and implement contract requirementsregardingeligibility and services, and data maintenance.</li>
</ul>
<ul>
<li>Ability to work independently as well as with a team to achieve objectives and assignments.</li>
</ul>
<ul>
<li>Ability to provide excellent customer service and employ conflict resolution skills effectively, including in challenging or stressful situations.</li>
</ul>
<ul>
<li>Ability tomaintainconfidentiality, setappropriate clientboundaries, and exercise sound judgement in all decisions.</li>
</ul>
<ul>
<li>Proficient with Microsoft Office products, and the ability to learn other computer programs as needed.</li>
</ul>
<ul>
<li>Demonstrable attention to detail and analytical skillsrequired.Ability to compileand toaccurately input and organize data, information, and files.</li>
</ul>
<ul>
<li>Ability to be flexible when managing changing priorities and schedules, without compromising the quality of outcomes, ability to complete tasks, or uphold commitments.</li>
</ul>
<ul>
<li>Excellent oral and written language skills.</li>
</ul>
Special Requirements
<ul>
<li>Occupancy Specialist certificationis desirableORmust be obtained within six months of hire date.</li>
</ul>
<ul>
<li>Valid drivers license, satisfactory driving record.</li>
</ul>
<ul>
<li>Must provideownvehicle for travel andmaintaincurrent auto insurance.</li>
</ul>
PHYSICAL DEMANDS:The physical demands described here are representative of those that must be met by an employee to successfully perform the jobs essential functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
<ol>
<li>Ability tospendextended periods of time at a workstation.</li>
</ol>
<ol>
<li>Ability tomoveup to 20 lbs., occasionally up to 40 lbs.</li>
</ol>
<ol>
<li>Ability tomoveobjects and usehandtruck.</li>
</ol>
<ol>
<li>May require climbing stairs at some residences. </li>
</ol>
WORKENVIRONMENT:Workisgenerally sedentaryand performed in an office environment. Involves some local and regional travel for meetings/trainings andto visitclient units as needed.

Property Manager

<h3>Job Description</h3>
Job Description
The General Maintenance Technician is responsible for maintaining the clean and neat appearance of assigned areas, focusing on the all areas of the property, including its grounds, pool and beach area. The successful candidate will have experience in cleaning and maintaining equipment, and the ability to diagnose and complete basic property repairs. The person needs to have a pleasant personality and have an enjoyment of seeing details and the needs to residents. In addition, team member is responsible to document any violations of the community rules and guidelines.
Duties and Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
<ul>
<li>Perform general maintenance replacement and repair in areas of lighting and other building repairs noted during shift.</li>
<li>Complete all required forms and work orders.</li>
<li>Perform casual labor, such as walking the complex inspecting walkway etc, as directed by the Property Manager.</li>
<li>Routinely inspect common areas to ensure they are maintained clean and in an aesthetically appealing condition.</li>
<li>Report to Property Manager issues or violations to the Property Manager.</li>
<li>Properly utilize and maintain all equipment and tools, and follow safety procedures prior to using this equipment.</li>
<li>Assist in maintaining records of scheduled maintenance procedures.</li>
<li>Follow all standards policies and procedures with regards to emergency response by coordinating with Property Manager and/ or Fire Rescue/ Police services.</li>
<li>Be familiar with the fire alarm system operations and report all incidents to management.</li>
<li>Report any and all maintenance items which include leaks, broken equipment to the Property Manager utilizing Work Order Tickets.</li>
<li>Write reports of daily activities and irregularities, such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences.</li>
<li>Inspect hallways, lobbies, ashtray, recreational rooms, restrooms, corridors, elevators, stairways, and other work areas for excessive debris and dispose of in designated areas.</li>
<li>Remove debris from swimming pool patios and lock all restrooms and recreational rooms (after 10:00 PM).</li>
<li>Respond to emergency maintenance requests as required and contact Property Manager. </li>
</ul>
Work Environment
Position requires frequent exposure to the outdoor climate and weather conditions.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
The employee is occasionally required to sit, stand, reach, lift, bend, kneel, stoop, climb, push and pull items weighing 30 pounds or less. The position requires manual dexterity; auditory and visual skills; and the ability to follow written and oral instructions and procedures.
Position Type/Expected Hours of Work
Non-exempt (hourly) position. Days and hours of work are determined by the property. This schedule may change to accommodate the business needs of the property.
Required Education and Experience
<ul>
<li>Ability to quickly and easily navigate the property/building as required, meeting the job functions.</li>
<li>Must have the ability to react and address all emergency situations in a timely manner.</li>
<li>Effective written and verbal communication skills.</li>
</ul>
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Maintenance Technician

<h3>Job Description</h3>
Job Description
Job Title: Engagement Specialist (Overnight Shelter Staff) Department: Emergency Services Network Reports to: Shelter Manager or Milieu Supervisor Hours: On-call, overnight, 9.5-10 hour shifts Available Shifts: Thurs - Sun or Mon, Thurs, Fri, Sat 9:00pm - 7:30am Status: Non-Exempt Compensation: $20.62 - $ 23.98/hour, DOE Location: East Portland &amp; East Multnomah County (Lilac Meadows Shelter)
WANT TO MAKE A DIFFERENCE? 
For over 30 years, Our Just Future formerly Human Solutions, now rebranded and renamed “Our Just Future” (OJF) has been working to break the cycle of intergenerational poverty by empowering families and helping them build pathways out of poverty. Our comprehensive programs give people the skills and resources they need to be successful. Our programs include services for homeless families, eviction prevention, supportive services, employment services, energy assistance, and the development and operation of affordable housing. 
OJF is working to end homelessness and poverty in our community because everyone deserves a safe place to call home.
POSITION OVERVIEW
Provide direct service shelter staffing at the Chestnut Inn Women’s Shelter, Gresham Women’s Shelter, or Lilac Meadows Family Center. The shelters are intended to provide a safe and warm space for families and women, trans-women, non-binary, gender fluid/queer individuals experiencing homelessness. HSI shelters are low-barrier access for people who would otherwise be sleeping outdoors or in vehicles. Staff are to monitor the milieu to support participants with their independent living as they work to transition to more permanent housing solutions. Shelter can be an extremely high stress environment- participants may experience acute mental health needs, behaviors associated to trauma response, drug and alcohol use, and emergency health episodes that require an increased crisis response. Engagement Specialist work together to problem solve, act quickly, and be thoughtful with their response. 
DUTIES &amp; RESPONSIBILITIES
Essential
<ul>
<li>Work with the Shelter Managers, Volunteer &amp; Donations, and Kitchen team, Engagement Specialists, and other agency department to ensure that the shelters are safe and welcoming to a broad diversity of individuals experiencing homelessness; inclusive of people of all races, nationalities, languages, ages, abilities, gender, and families of all configurations.</li>
<li>Conduct full intakes and orientation with patience and in a Trauma-Informed manner to all new participants on a daily basis, including but not limited to reviewing Participant Agreements and Guidelines, shelter expectations, and emergency procedures.</li>
<li>Provide ongoing services, connection to resources, and assistance in navigating social service systems to all participants as detailed on their individualized service plans.</li>
<li>Distribute and prepare meals as needed.</li>
<li>Offer blankets, bedding and other needed items in a fair and equitable manner to participants as needed.</li>
<li>Assist staff, volunteers, community groups, and help them to have a positive volunteer experience in our shelter environments.</li>
<li>Enforce shelter guidelines through Verbal Warnings, Written Warnings, Behavior Agreements, and Behavior Contracts.</li>
<li>Hold participants accountable and conduct Exclusions and Exits from the shelter program when appropriate to do so.</li>
<li>Notify police, fire, and emergency medical or other emergency personnel if warranted by events at shelters.</li>
<li>Interact with participants, staff, and volunteers in a strengths-based, trauma-informed manner and always using an Equity Lens in decision making processes.</li>
<li>Complete detailed and accurate Incident Reports that may be shared with the shelter team, agency upper management, JOHS contractors, and County/City officials.</li>
<li>Maintain accurate, complete, up-to-date daily documentation of participants served and their basic demographic information. Enter data into ETO (Efforts to Outcomes) and ServicePoint (under supervision). Submit reports and proper documentation in a timely manner to the Quality Assurance Team.</li>
<li>Provide regular fire and safety watch walk-throughs and record these on a form provided by the fire marshal.</li>
<li>Record each shifts significant activity in each shelter’s communication log. Read over previous shift’s log entries to stay on top of shelter occurrences and provide consistency.</li>
<li>Debrief extensively with coworkers between each shift, during the overlap time.</li>
<li>Provide constructive feedback, open communication, and clear intention in order to provide the best shelter experience to participants and each other. Maintain an open-minded perspective to hear and accept feedback and redirection when appropriate.</li>
<li>A desire to seek and offer solutions – Does the candidate handle conflict in a positive way, offering solutions and not only complaints?</li>
<li>Frequently clean and sanitize shelter common areas, including doing laundry for communal bedding and towels, clearing beds to make them available for the next referral, fully turn over shelter rooms once participants exit to a defined standard.</li>
<li>Process participant belongings when they leave shelter due to an exit or exclusion. </li>
<li>Take out garbage and recycling when they fill up to the outside receptacles. </li>
</ul>
Secondary
<ul>
<li>Submit maintenance request to Shelter Manager or Maintenance Specialist, follow up to ensure that hazards and safety concerns are addressed. </li>
<li>Restock bathrooms and hygiene supplies so that they are always accessible to participants. </li>
<li>A desire to learn and grow, taking opportunities to go outside of their comfort zone of shift duties they’re used in order to keep a safe and healthy environment. </li>
<li>Meet with supervisor and participate in department staff meetings and monthly all staff trainings as scheduling permits.</li>
<li>Assist each participant in obtaining information about internal Housing Program as well as other agencies that may be able to help them access housing or other services, including but not limited to housing specialists, Rent-Well classes, mental and physical health services, benefits, culturally specific resources, and employment support services.</li>
<li>Other duties as assigned.</li>
</ul>
QUALIFICATIONS
The successful candidate must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge and abilities required.
Knowledge of
<ul>
<li>Social and economic issues creating poverty, working successfully with practices and techniques related to people experiencing homelessness in our region.</li>
<li>Community resources and agencies providing social services needed by the homeless population.</li>
<li>Basic principles of HIPAA, DV/SA confidentiality requirements, crisis de-escalation, Assertive Engagement, Child Development, Mental Health First Aid/ Suicide Prevention, impact of Drug and Alcohol dependency, Harm-reduction practices, Restorative Justice, LGBTQIA+ inclusive best practices, and Trauma-Informed Care.</li>
</ul>
Ability to
<ul>
<li>Stay self-motivated and be proactive in completing daily tasks</li>
<li>Deliver shelter services in a compassionate and humane way.</li>
<li>Show consistent work attendance as shifts depend on full staffing patterns.</li>
<li>Communicate clearly and respectfully with shelter participants</li>
<li>Empower and support individuals experiencing homelessness and low income persons in life choices and change.</li>
<li>Work cooperatively with other providers, volunteers, and staff.</li>
<li>Develop and maintain productive working relationships within Human Solutions</li>
<li>Be culturally sensitive to diverse client populations</li>
<li>Prepare and maintain clear, accurate, complete and timely records</li>
<li>Maintain strict confidentiality and professional boundaries with all households served</li>
<li>Understand and follow complex written and oral instructions, guidelines and procedures</li>
<li>Represent Human Solutions professionally, accurately and effectively</li>
<li>Work independently and at the same time be a vital and contributing part of a team.</li>
<li>Follow Multnomah County COVID-19 guidance for shelter settings</li>
</ul>
Education and/or Experience
<ul>
<li>At least one year experience in a social services and knowledge or awareness of low-income or people experiencing homelessness and the barriers they confront.</li>
<li>Experience with crisis intervention and customer service.</li>
<li>Any bi-lingual fluency preferred but not required.</li>
<li>General computer, word processing and spreadsheet skills.</li>
</ul>
PHYSICAL DEMANDS 
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms; climb or balance; and talk or hear. The employee frequently is required to stand, walk, sit and stoop, kneel, crouch and/or crawl. The employee must frequently lift and/or move up to 40 pounds and occasionally lift and/or move up to 60 pounds. Specific vision abilities required by this job include close and distance vision.
WORK ENVIRONMENT 
This position will work 100% of their time onsite in an emergency shelter environment. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Animals (cats and dogs) are present in our shelters. 
WHAT WE CAN OFFER YOU
We offer a comprehensive array of benefits in support of your physical, emotional and financial well-being. A few highlights:
<ul>
<li>Employer paid premiums for employee health insurance. </li>
<li>Generous paid time off, 13 paid holidays, a floating birthday holiday and the ability to maintain a great work/life balance.</li>
<li>Employer paid premiums for short-term and long-term disability insurance and life insurance.</li>
<li>Access to an employee assistance program.</li>
<li>Flexible spending accounts for health and for dependent care.</li>
<li>Professional development opportunities, including employee driven committees and monthly optional staff workshops.</li>
<li>Access to wellness initiatives and resources including things such as walking groups, yoga classes at two office locations and workshops on stress management, self-care and healthy living.</li>
</ul>
TO APPLY
Please send a cover letter, resume, and contact information for three professional references to the Shelter Manager.

On-Call Overnight Engagement Specialist - Shelter Staff

<h3>Job Description</h3>
Job DescriptionJob InformationJob TitleLarge Loss &amp; Litigation Specialist&nbsp;Home Department:ClaimsEmployment Status:Exempt; Full-timeSchedule:Flexible Scheduling Opportunities&nbsp;Position Location:Remote Worker (States include: &nbsp;CO, GA, IA, IL, IN, MN, TN, TX, WI)This position offers flexible remote work scheduling and we are targeting candidates who are located within the 9 states which Society conducts business in. Visit us at&nbsp;<a href="https://societyinsurance.com/" target="_blank">https://societyinsurance.com/</a>&nbsp; to learn more.OverviewProtecting our policyholders’ dreams, passions, and livelihoods has a direct impact on the communities we serve. We work towards excellence, conduct ourselves with high integrity, and take our work seriously, but not ourselves. Small Details. Big Difference. Find out how you can make a difference with a career at Society.&nbsp;Society Insurance is seeking an experienced Large Loss &amp; Litigation Specialist&nbsp;to join our claims team. &nbsp;This position will independently resolve 3rd party large and complex claims for a multi-state territory and will oversee a large pending of litigated claims by directing the activity of defense attorneys. &nbsp;You will utilize your expertise in casualty claims handling and litigation management to investigate, evaluate, and negotiate large loss claims while effectively managing relationships with insureds, attorneys, and other stakeholders. &nbsp;This role will also mentor claims adjusters to further their development of a litigation skillset. &nbsp;About the Role&nbsp;Determines insurance coverage by examining claim forms, policies, and other records; interviewing claimants, insureds, and witnesses; consulting police and hospital records; consulting with experts as needed; and resolves questionable claims by investigating claim and evaluating evidence.Settles large and significantly complex claims independently by determining insurance carrier’s liability; reaching agreement with claimants according to policy provisions and authority level; and handling mediations, arbitrations, and subrogation.Mentors and develops less experienced litigation handlers by providing guidance on file handling and auditing of suit/nonsuit files.Directs the activities of defense attorneys on a large pending of litigated files; establishes a joint case plan with defense counsel that is resolution-focused; reviews case law, motions, expert selection, and witness determination as dictated by the file.Focuses on cost constraints and containment as part of the litigation process by reviewing billing and practices.Coordinates new loss set up in manager’s absence.Utilizes alternative dispute resolution (ADR) and determines creative approaches of ADR to resolve litigated files.Maintains expertise in a specified line(s) of business and litigation through training courses and participating in continuing education coursework/classes.Attends in-person mediations, key discovery depositions, and field investigations throughout our service area.Keeps focus with continued file handling by collecting, analyzing, and summarizing information, as well as making recommendations to managers regarding reserve changes and future handling of files over his/her authority level.Ensures company guidelines and procedures are followed by overseeing independent vendors during investigations, discovery, and settlement.Ensures proper file documentation of assigned files by complying with company and state requirements.&nbsp;About You&nbsp;You enjoy evaluating information and making decisions based on logic and data.You take accountability and conduct yourself with integrity and composure.You enjoy using analysis to solve problems and can communicate findings in a concise manner.You are curious and enjoy seeking additional information – always asking the “why”.You are quality-focused and can manage multiple responsibilities in a timely manner.You are a continuous learner and goal-oriented.You are analytical and have a strong attention to detail and documentation.You enjoy negotiating and identifying win-win solutions.&nbsp;What it Will TakeBachelor’s degree in business or related field and 5+ years of multi-line experience handling complex claims – OR – 7+ years of claims-handling experience involving discretionary decision-making and increasing levels of claims severity including specialized coverages and loss adjustments. &nbsp;Valid driver’s license and a satisfactory driving record.Ability to obtain and maintain proper licensing prior to handling a state that requires it.Technical proficiency in commercial property and/or casualty claims demonstrated through knowledge and experience in insurance policies and coverage; claim payment procedures; insurance regulations, and legal terminology.Willingness to travel in person to: &nbsp;mediations, agency visits, key discover depositions, and field investigations where necessary throughout our service area.Familiarity with PC applications including word processing, Internet, spreadsheets, and e-mail technology.&nbsp;Professional designations (i.e. AIC, ARM, CIC, CPCU or equivalent) highly desirable.&nbsp;What Society Can Offer&nbsp;Comprehensive Benefits Package: Salary with bonus plan; health, dental, life, and vision insuranceRetirement: Traditional or Roth 401(k) Defined Contribution Plan PLUS Profit-Sharing PlanWork-Life Balance: Company-paid holidays; flexible scheduling; PTO; telecommuting optionsEducation: Career Coaching; company-paid courses; student loan and tuition reimbursementCommunity: Charitable Match; paid volunteer time; team sponsorshipsWellness: Employee Assistance Program; wellness initiatives/rewards; health coaching; and more&nbsp;Society Insurance prohibits discrimination and harassment of any type against applicants and employees on the basis of race, color, religion, sex, national origin, age, handicap, disability, genetics, veteran status or military service, marital status or sexual orientation, gender identity or expression, or any other characteristic or status protected by federal, state or local laws. Society Insurance also provides reasonable accommodations to qualified individuals with disabilities in accordance with the requirements of the Americans with Disabilities Act and applicable state and local laws. 
PI426e28f9c55c-25405-39227233

Large Loss & Litigation Specialist

<h3>Job Description</h3>
Are you inspired by the idea of supporting our nation’s critical infrastructure and securing communications for first responders, utilities, and transportation? Does the prospect of serving as the first line of contact for a growing customer base in a nationally established, multi-location business appeal to you? Are you an independent, self-motivated, individual contributor also capable of rolling up your sleeves and supporting your teammates when unexpected challenges arise? Company OverviewJoin a growing team that has strong bonds with Law Enforcement, Fire and Emergency. RACOM was established in 1972 and designs, sells, installs, and maintains all of the technologies used in the “second half of the 911 response equation” — from the time an emergency dispatcher answers a 911 call to the time police, fire and ambulances arrive on scene, supporting specialized phone systems, pagers, radios, and voice recorders to warning lights and sirens.RACOM has earned its exceptional reputation for delivering the highest quality products and services over its 40+ year history. In February 2023, Eastern Communications acquired RACOM corporation, and now comprises 250 employees across 17 locations nationwide. Job DescriptionThe Facilities Coordinator is responsible for managing the day-to-day operations of the assigned service center, ensuring a well-maintained, organized, and efficiently functioning facility. This role requires excellent organizational, customer service, and sales skills to support the company's objectives and contribute to local revenue growth.
Responsibilities include but are not limited to
<ul>
<li>Oversee the daily operations of the service center, including opening and closing procedures, facility maintenance, security, and customer service.</li>
<li>Manage customer walk-ins, phone calls, and service requests, routing them to the appropriate personnel as needed and maintaining a log of inquiries and resolutions.</li>
<li>Coordinate with the Service Manager to address any facility-related issues that may impact service operations, including equipment maintenance and storage.</li>
<li>On a daily basis, coordinate with the Service Manager to aggregate all service-identified sales opportunities for processing either by the Facilities Coordinator, or for escalation to the Regional Service Development Manager.</li>
<li>Prepare and issue quotes for customers, working closely with the Regional Service Development Manager to identify opportunities for local sales growth and follow up on leads and referrals.</li>
<li>Coordinate all billing activities and transactions with respect to non-project related billing within local service area – interact with finance team personnel as appropriate.</li>
<li>Consistently maintain and monitor open customer requirements (e.g. parts orders, service tickets, etc) to ensure ongoing customer satisfaction and eliminate possibility of any customer requirements “falling through the cracks” .</li>
<li>Process all service-identified or customer walk-in RMAs, parts quotes, and processing of straightforward orders, escalating to the Regional Service Development Manager when follow-on technical sales support or in person customer visits are required.</li>
<li>Collaborate with the National Facilities Coordinator to ensure consistent facility management practices in all service centers across the country, implementing best practices and addressing operational challenges.</li>
<li>Maintain accurate records of facility maintenance, repair activities, and equipment inventory, ensuring compliance with company policies and safety regulations.</li>
<li>Ensure proper service and maintenance of all company-owned equipment at the local service center, to include vehicles, office equipment, and test equipment</li>
<li>Coordinate with local vendors and suppliers for facility-related services, negotiating contracts and maintaining relationships to ensure cost-effective and reliable support consistent with allocated budget.</li>
<li>As appropriate, and at the direction of the sales team, assist with local marketing efforts, such as community events and partnerships, to increase brand awareness and drive customer engagement with the service center.</li>
</ul>
 By default the following responsibilities are part of the role of Facility Coordinator but may be split out into a separate role (Production Operations Specialist) at a particular Service Location as appropriate based on the volume of work / number of transactions 
<ul>
<li>Submit customers orders to the designated company department for processing.</li>
<li>Create and submit purchase order requisition to support local service center operations.</li>
<li>Physically receive and process material delivered to the Service Center. The receiving is inclusive of processing the receipt in the ERP system as well as physically putting the material into the correct inventory location.</li>
<li>Allocate received material to customer orders as appropriate and notify customers as appropriate.</li>
<li>Maintain an organized inventory of materials with accurate quantities reflected in the ERP system.</li>
<li>Package and Ship customer orders as appropriate.</li>
</ul>
Benefits We Can Offer You
<ul>
<li>Health, dental and vision insurance</li>
<li>401k and company match</li>
<li>Annual Performance Review and Accompanied bonus</li>
<li>Paid holidays, vacation and sick days</li>
<li>Ongoing technical training</li>
<li>Advancement opportunities</li>
<li>Company-provided uniforms and safety equipment</li>
<li>Safe, clean &amp; friendly work environment</li>
</ul>
Expected salary range does not include quarterly bonus and other benefitsIf you are a talented and experienced office administrator who is looking for a challenging and rewarding opportunity, we encourage you to apply. $21.50 - $29 an hour 
Compensation details: 21.5-29 Hourly Wage
 
PI3734c1b5d19e-25405-39211472

Facility Coordinator

<h3>Job Description</h3>
Senior Manager, Software Engineering, Full Stack
Do you love building and pioneering in the technology space? Do you enjoy solving complex business problems in a fast-paced, collaborative, inclusive, and iterative delivery environment? At Capital One, you'll be part of a big group of makers, breakers, doers and disruptors, who solve real problems and meet real customer needs.&nbsp;
&nbsp;We are seeking Full Stack Software Engineers who are passionate about marrying data with emerging technologies. As a Capital One Sr. Manager Software Engineer, you’ll have the opportunity to be on the forefront of driving a major transformation within Capital One.&nbsp;
What You’ll Do:&nbsp;
<ul>
<li>
Lead a portfolio of diverse technology projects and a team of developers with deep experience in distributed microservices, and full stack systems to create solutions that&nbsp; help meet regulatory needs for the company
</li>
<li>
Share your passion for staying on top of tech trends, experimenting with and learning new technologies, participating in internal &amp; external technology communities, mentoring other members of the engineering community, and from time to time, be asked to code or evaluate code
</li>
<li>
Collaborate with digital product managers, and deliver robust cloud-based solutions that drive powerful experiences to help millions of Americans achieve financial empowerment
</li>
<li>
Utilize programming languages like JavaScript, Java, HTML/CSS, TypeScript, SQL, Python, and Go, Open Source RDBMS and NoSQL databases, Container Orchestration services including Docker and Kubernetes, and a variety of AWS tools and services&nbsp;
</li>
</ul>
Basic Qualifications:&nbsp;
<ul>
<li>
Bachelor’s Degree
</li>
<li>
At least 6 years of experience in software engineering (Internship experience does not apply)
</li>
<li>
At least 1 year experience with cloud computing (AWS, Microsoft Azure, Google Cloud)
</li>
<li>
At least 4 years of people management experience
</li>
</ul>
Preferred Qualifications:&nbsp;
<ul>
<li>
Master’s Degree
</li>
<li>
9+ years of experience in at least one of the following: JavaScript, Java, TypeScript, SQL, Python, or Go
</li>
<li>
3+ years of experience with AWS, GCP, Microsoft Azure, or another cloud service
</li>
<li>
4+ years of experience in open source frameworks
</li>
<li>
7+ years of people management experience
</li>
<li>
2+ years of experience in Agile practices
</li>
</ul>
Capital One will consider sponsoring a new qualified applicant for employment authorization for this position.&nbsp;
The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
Plano, TX: $209,000 - $238,500 for Sr. Mgr, Software Engineering
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Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.
This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the&nbsp;Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at <a href="mailto:RecruitingAccommodation@capitalone.com" target="_blank">RecruitingAccommodation@capitalone.com</a>. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to <a href="mailto:Careers@capitalone.com" target="_blank">Careers@capitalone.com</a>
Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Senior Manager, Software Engineering, Full Stack

<h3>Job Description</h3>
Job Description
Job Description Summary:
Duties include receiving emergency calls from the public, dispatching police or contacting other emergency agencies as appropriate, and assisting in prisoner booking/jailer tasks. Also provides administrative support to the Police Department.
Essential Job Duties.
The following duties are normal for this position. The omission of specific statements of duties does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification. Other duties may be required and assigned.
<ul>
<li>Receive incoming 911 calls, obtain essential information including, but not limited to, the type of emergency and location, and dispatch police, fire or other emergency vehicles as required.</li>
<li>Effectively interface with callers to obtain required information and provide reassurance, as necessary</li>
<li>Accurately complete related department logs and records regarding emergency call activities</li>
<li>Receive incoming administrative calls and handle or route them correctly.</li>
<li>Receive fire alarms and relay information to fire dispatch.</li>
<li>Operate computer terminals, radio, and other communication equipment.</li>
<li>Transmit and receive routine and emergency communications over the police radio.</li>
<li>Process various forms and reports relative to Police Department activities, such as incident and arrest reports, regular and special reports. Receive and write walk-in reports and citizen complaints.</li>
<li>Perform LEIN and CLEMIS operations at the request of on-scene police officers or other authorized personnel regarding driving and criminal records, wants and warrants, vehicle registration information, etc. Prisoner Booking and Housing: Perform a variety of tasks related to the security, custody, processing and searching of prisoners including booking.</li>
<li>Perform related Police Department duties as assigned.</li>
</ul>
Education and Experience: 
High School Diploma or GED.
Knowledge, Skills and Abilities:
All of the following functions, qualifications, knowledge, skills, abilities, and duties are essential. An employee in this class, upon appointment, should have the equivalent of the following:
<ul>
<li>Ability to pass background check, psychological evaluation, and drug screen</li>
<li>Valid MI Driver’s License</li>
<li>Ability to become proficient in the operation of a computer-assisted dispatch system.</li>
<li>Ability to develop a working knowledge of local geography, streets, and principal locations in the city.</li>
<li>Ability to prepare accurate reports and records.</li>
<li>Ability to work with others and function well under stress.</li>
<li>Ability to deal directly with the public in all situations.</li>
<li>Ability to communicate effectively verbally and in writing.</li>
<li>Ability to stand for long periods of time. Ability to function effectively under stress and in emergency situations.</li>
<li>Ability to successfully complete all training regarding the position.</li>
<li>Skill in the use of various tools and equipment, including personal computer including word processing software, copy machine, fax machine and radio.</li>
</ul>
Company DescriptionThe City of Hamtramck is an equal opportunity employer and will not unlawfully discriminate based on race, color, sex, religion, national origin, age, height, marital or veteran status or the presence of medical conditions or disability. Michigan and Federal laws require employers to make accommodations to persons with a disability if the disability can be accommodated within certain guidelines, and the individual can perform the essential job duties with or without such accommodation. Persons with a disability may request an accommodation of their disability by notifying the City of Hamtramck City Manager’s office in writing of the need for accommodation. 
<h3>Company Description</h3>
The City of Hamtramck is an equal opportunity employer and will not unlawfully discriminate based on race, color, sex, religion, national origin, age, height, marital or veteran status or the presence of medical conditions or disability. Michigan and Federal laws require employers to make accommodations to persons with a disability if the disability can be accommodated within certain guidelines, and the individual can perform the essential job duties with or without such accommodation. Persons with a disability may request an accommodation of their disability by notifying the City of Hamtramck City Manager’s office in writing of the need for accommodation.

Police Dispatcher

<h3>Job Description</h3>
Job DescriptionCompany Description 
Who We Are
The San Francisco Employees’ Retirement System (SFERS) is dedicated to securing, protecting, and prudently investing the pension trust assets, administering mandated beneﬁts programs, and providing promised beneﬁts to the active and retired members of the City and County of San Francisco.
Established in 1889 as a fund for families and orphans of firefighters and police officers, today the San Francisco Employees’ Retirement System serves more than 78,000 active, vested, and retired employees of the City and County of San Francisco and their survivors.
What We Do
The San Francisco Deferred Compensation Plan (SFDCP) is a voluntary retirement savings program administered by the San Francisco Employees’ Retirement System (SFERS) that allows eligible City and County of San Francisco employees to set aside a portion of their pay for retirement on a tax-advantaged basis. Participants may contribute through traditional pre-tax deferrals, which are taxed upon distribution, or through a Roth (after-tax) option, which allows for tax-free qualified withdrawals in retirement. The Plan also offers a loan program, enabling participants to borrow against their account balances within established limits. Established in the late 1990s, the SFDCP currently serves approximately 34,000 participants and manages over $4.5 billion in assets.
Specific information regarding this recruitment process is listed below:
This is a Position-Based Test conducted in accordance with CSC Rule 111A.
<ul>
<li>Application Opening: December 29, 2025</li>
<li>Application Deadline: May close at any time, but not before 5:00 PM on January 6, 2026.</li>
<li>Recruitment ID: RTF0162265-01137155</li>
<li>Appointment Type:&nbsp;Permanent Civil Service</li>
<li>Reporting Location:&nbsp;1145 Market Street, San Francisco, CA</li>
<li>Work Schedule:&nbsp;Full time, Monday – Friday, Hybrid Telecommuting work schedule available (four days onsite and one day remote).</li>
</ul>
Job Description 
What We’re Looking For
Under general supervision, the SFDCP Program Manager will play a pivotal role in overseeing the day-to-day administration of the SFDCP Program. The role involves conducting investment reviews of the SFDCP line up, ensuring compliance with Required Minimum Distribution laws, overseeing legislative changes, and implementing strategic marketing campaigns to enhance SFDCP program participation. Serving as the primary point of contact and liaison with City departments, the Program Manager will collaborate closely with the SFDCP Third-Party Administrator and the Investment Consultant. Additionally, the Program Manager will be responsible for supervising and training SFDCP staff on relevant investment policies and procedures.
<ul>
<li>Conduct SFDCP investment reviews, research, and analysis to optimize program performance.</li>
<li>Ensure compliance with Required Minimum Distribution laws, staying abreast of regulatory changes.</li>
<li>Oversee the implementation of legislative changes that impact the SFDCP program.</li>
<li>Develop and manage client/prospect marketing campaigns to increase participation in the SFDCP program.</li>
<li>Oversee participant service activities to enhance the overall participant experience.</li>
<li>Supervise and educate SFDCP staff on policies and procedures related to the SFDCP Program.</li>
<li>Evaluate staff performance and provide coaching to improve their effectiveness.</li>
</ul>
Qualifications 
Education:
Possession of a Baccalaureate Degree from an accredited college or university.
Experience:
Five (5) years of verifiable professional experience in Retirement Plan administration, Deferred Compensation Plan administration, or the administration of other similar employer-sponsored savings plans.
Substitution:
Additional qualifying experience may be substituted for the degree requirement on a year-for-year basis for up to two years of the education requirement.
How to Stand Out
Desirable Qualifications:
The stated desirable qualifications may be used to identify job finalists at the end of the selection process when candidates are referred for hiring.
<ul>
<li>Two (2) years of supervisory or managerial experience overseeing professional and administrative staff engaged the administration of employer-sponsored savings plans.</li>
</ul>
<ul>
<li>Five years of experience managing a major deferred compensation program, preferably in the public sector.</li>
<li>Designation as a Chartered Financial Analyst (CFA).</li>
<li>Extensive working knowledge of Federal, State and local rules and regulations pertaining to deferred compensation plans, retirement plans, project or program principles and practices of management administration, budgeting, training and personnel managements.</li>
<li>Experience working with the public, preferably in the public sector.</li>
<li>Demonstrated experience working with vendors and consultants.</li>
<li>Demonstrated customer service management experience.</li>
</ul>
 Additional Information 
Verification
Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. If education verification is required, information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found at<a href="https://sfdhr.org/how-verify-education-requirements" target="_blank">https://sfdhr.org/how-verify-education-requirements</a>.
Note: Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.
All work experience, education, training, and other information substantiating how you meet the minimum qualifications must be included on your application by the filing deadline. Information submitted after the filing deadline will not be considered in determining whether you meet the minimum qualifications.
Resumes will not be accepted in lieu of a completed City and County of San Francisco application.
Applications completed improperly may be cause for ineligibility, disqualification, or may lead to lower scores.
SELECTION PROCEDURES
After application submission, candidates deemed qualified must successfully complete all subsequent steps to advance in this selection process, which include the following:
Supplemental Questionnaire (Weight: 100%)
Approximately two weeks following the closing of the job announcement, candidates deemed qualified will receive an email prompting them to complete a Supplemental Questionnaire. This Supplemental Questionnaire is designed to obtain specific information regarding an applicant's experience in relation to the essential functions for this position. Applicants must also complete the official application. It is essential that applicants provide complete information in identifying their education, experience and training. The Supplemental Questionnaire will be used to determine the applicant's rank on the eligible list.&nbsp;
Applicants meeting the minimum qualiﬁcations are not guaranteed to advance through all of the steps in the selection process. The department may administer additional selection procedures upon certiﬁcation in order to make a ﬁnal hiring decision.
Candidates’ scores on this examination may also be applied to other announcements involving other job titles, when directed by the Human Resources Director.
Upon approval of the Human Resource Director (see Civil Service Rule 111A.26.5), the eligible list resulting from this announcement may be used by other departments that also use this classiﬁcation or a similar classiﬁcation. To ﬁnd other Departments which use this classiﬁcation, please visit&nbsp;here. Search that document by title or job code to see which departments use the classiﬁcation.
Additional information
Eligible List/Score Report
A confidential eligible list of applicant names that have passed the civil service examination process will be created, and used for certification purposes only. An examination score report will be established, so applicants can view the ranks, final scores and number of eligible candidates. Applicant information, including names of applicants on the eligible list, shall not be made public unless required by law. However, an eligible list shall be made available for public inspection, upon request, once the eligible list is exhausted or expired and referrals resolved. The eligible list/score report resulting from this civil service examination process is subject to change after adoption (e.g., as a result of appeals), as directed by the Human Resources Director or the Civil Service Commission.
The duration of the eligible list resulting from this examination process will be six months, and may be extended with the approval of the Human Resources Director.
Certification
The certification rule for the eligible list resulting from this examination will be Rule of The List. Additional selection processes may be conducted by the hiring department prior to making final hiring decisions.
Terms of Announcement and Appeal Rights
Applicants must be guided solely by the provisions of this announcement, including requirements, time periods and other particulars, except when superseded by federal, state or local laws, rules or regulations. Clerical errors may be corrected by the posting the correction on the Department of Human Resources website at&nbsp;careers.sf.gov.
The terms of this announcement may be appealed under Civil Service Rule 111A.35.1. The standard for the review of such appeals is “abuse of discretion” or “no rational basis” for establishing the position description, the minimum qualifications and/or the certification rule. Appeals must include a written statement of the item(s) being contested and the specific reason(s) why the cited item(s) constitute(s) abuse of discretion by the Human Resources Director. Appeals must be submitted directly to the Executive Officer of the Civil Service Commission within five business days of the announcement issuance date.
Additional Information Regarding Employment with the City and County of San Francisco:
<ul>
<li>Information About The Hiring Process</li>
<li>Conviction History</li>
<li>Employee Benefits Overview&nbsp;&nbsp;</li>
<li>Equal Employment Opportunity&nbsp;</li>
<li>Disaster Service Worker</li>
<li>ADA Accommodation</li>
<li>Seniority Credit in Promotional Exams</li>
<li>Veterans Preference</li>
<li>Right to Work</li>
<li>Copies of Application Documents</li>
<li>Diversity Statement</li>
</ul>
HOW TO APPLY
Applications for City and County of San Francisco jobs are only accepted through an online process.
Visit&nbsp;careers.sf.gov&nbsp;and begin the application process.
<ul>
<li>Select the “Apply Now” button and follow instructions on the screen.</li>
</ul>
Applicants may be contacted by email about this recruitment and, therefore, it is their responsibility to ensure that their registered email address is accurate and kept up-to-date. Also, applicants must ensure that email from CCSF is not blocked on their computer by a spam filter. To prevent blocking, applicants should set up their email to accept CCSF mail from the following addresses (@sfgov.org, @sfdpw.org, @sfport.com, @flysfo.com, @sfwater.org, @sfdph.org, @asianart.org, @sfmta.com, @sfpl.org, @dcyf.org, @first5sf.org, @famsf.org, @ccsf.edu, @smartalerts.info, and @smartrecruiters.com).
Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records.&nbsp;Failure to receive this email means that the online application was not submitted or received.
If you have any questions regarding this recruitment or application process, please contact the exam analyst, Michael Nettles at <a href="mailto:michael.nettles@sfgov.org" target="_blank">michael.nettles@sfgov.org</a>. &nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
All your information will be kept confidential according to EEO guidelines.
The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.

Deferred Compensation Program Manager - San Francisco Employees' Retirement System (0923) (161697)

<h3>Job Description</h3>
Job DescriptionDescription:
Job Description
PU PURPOSE OF THE INTELLECTUAL DISABILITY DEPARTMENT:
To provide services to promote and support independence in the lives of individuals who have an intellectual disability. To enable them to live full quality lives as an integrated member of their community.
 
PURPOSE OF THE RESIDENTIAL PROGRAM
To provide services and support to keep individuals with intellectual disability out of institutions. To enable them to live quality lives within their community and to live as independently as possible.
 
DUTIES AND RESPONSIBILITIES:
The Direct Support Professional (DSP) in the home is responsible for providing direct services of the highest quality to people with intellectual disabilities and possibly mental health issues so they can live in the community, live a quality life, and live as independently as possible. The DSP is responsible for the day-to-day duties necessary for the residential program to operate smoothly. Schedules include evenings, weekends, and holidays. The DSP works directly with individuals who live in the home and must implement and document Individuals’ goal and intervention plans. This position may require lifting depending on the needs of the individuals
Because of the nature of this Agency, it is essential that the DSP believe in the philosophy of the Agency as well as be able to implement programs that are viable and essential to the individual’s need.
 
Critical Elements:
 
<ol>
<li>Ensure the Safety of Staff and Individuals: The DSP has frequent direct contact with the Individuals assigned to that program. The DSP must: be observant of safety issues and concerns, respond promptly to all reports regarding safety issues and concerns, correct what can be corrected and report what cannot be corrected by them to the DSPS or Senior DSP. Examples of duties:</li>
</ol>
a) Inspect the site regularly to ensure compliance with safety regulations
b) Check the hot water temperature to be sure it is less than 120o F
c) Closely supervise Individuals in the community as per the individuals ISP and annual assessment
d) Follow the use of Universal Precautions
e) Report all allegations or suspicions of abuse to the Incident Manager via the IM cell phone
f) Conduct monthly fire drills and fire safety checks for the home
g) Assess the Individuals safety needs and provide services and supports that will maximize their safety
h) Follow ISP’s , annual assessments, behavioral support plans, SEEN plans, Medical education plans and any other implemented plans fully as they are written
i) Ensure Smoke Alarms, Radon (when applicable), and CO2 detectors are fully functioning
j) Ensure seat belts are worn in vehicles
k) Ensure all exits from the homes are free of ice, snow, and debris to the designated fire emergency meeting location
l) Report maintenance issues in a timely manner
m) Follow universal precautions
n) Implement all safety aspects and needs of the individuals as written in the ISP
 
<ol>
<li>Ensure the Individual’s Needs are Met: The Direct Support Professional must ensure all services provided are individualized based on the needs of each Individual. Individual needs vary, therefore, what services and supports are provided are dependent on the individual’s needs.</li>
</ol>
Examples of duties in this area:
a) Ensure Program Coordinator has all information necessary to complete annual assessments
b) Develop services based on the Individual’s interests and desires (i.e., Individual choice)
c) Implement goal plans as written to help the individuals attain higher levels of independence
d) Teach skills to Individuals and allow them to complete tasks as independently as possible
e) Implement ISP’s and all support plans as they are written
f) Monitor the Individual’s finances by reviewing the house accounts and other Individual spending
g) Provide encouragement and support for Individuals to become an involved member of their community
h) Assist with activities of daily living (personal hygiene, dressing, dental care, etc.)
i) Transport individuals to appointments, activities, and programs
j) Administer medications in accordance with Medication Administration Training
k) Ensure an adequate supply of medications are in the home
l) Ensure nutritious meals are prepared and served, following menus posted in the home which comply with dietary guidelines and individuals preferences
m) Provide recreational activities based on Individual interests
n) Understand hours scheduled are to meet the needs of the individuals and schedules may change if the individuals needs change
o) Adjust work schedules to meet the changing needs of the Individuals
 
<ol>
<li>Ensure all Household Operations Maintain a High Level of Quality: The Direct Support Professional is responsible for monitoring all the household operations for the residential program site assigned. The Direct Support Professional will perform household tasks by involving the Individuals and encourage them to be as independent as possible. The Direct Support Professional will ensure high standards are met by completing any tasks that the Individuals are unable to completely perform. The highest level of standards will be maintained within budgetary and fiscal guidelines. Examples of duties in this area:</li>
</ol>
a) Monitor the home to ensure it is clean and in good repair
b) General household cleaning
c) Ensure the exterior of homes and the adjoining properties are maintained and well kept (i.e., grass mowed, hedges trimmed, flower beds weeded, painted as needed) submitting maintenance requests as needed (residential staff are responsible for weeding)
d) Monitor the assigned vehicles to ensure they are kept clean, in good repair, and well maintained
e) Assist Individual in making purchases
f) Be conservative regarding the use of utilities (heat, water, etc.)
 
<ol>
<li>Communicates With Others: The Direct Support Professional must represent Bell Socialization Services, Inc., in a professional manner. The Direct Support Professional must participate in the communication chain of the Residential Program Supervisors and the Residential Program Coordinator on program issues. Information must be communicated in a timely, accurate, and professional manner for the services to operate smoothly. Additionally, the Direct Support Professional must process written and verbal communication for various internal departments in a timely and accurate fashion as determined by the department. Examples of duties in this area:</li>
</ol>
a) Interact appropriately, positively and professionally with Individuals
b) Interact professionally and respectfully with parents, coworkers, outside agencies, medical professionals and everyone you come into contact with while working
c) Ensure incidents are reported in accordance with state regulations
d) Keep informed of Agency information, policies, and procedures
e) Keep informed on information regarding program operations and personnel issues
f) Carry out the directives of supervisory personnel
g) Ensure time sheets, billings, check requests, expense requests, grocery receipts, and other paperwork is submitted correctly and in a timely fashion
h) Ensure medication errors are documented on the medication log and report errors to the Incident Manager via the IM cell phone
i) Complete all required paperwork accurately and in a timely manner
j) Utilize the On Call system according to policy (ex. calling off sick)
k) Request permission from the DSPS to make changes in the weekly schedule
l) Report important information to you supervisor and co-workers to ensure a consistent flow of information
m) Attend mandatory monthly house meetings
 
<ol>
<li>Ensure the Program Site is in Compliance with All Regulations: The Direct Support Professional must be knowledgeable and informed on all applicable regulations, bulletins, and health alerts. The Direct Support Professional must monitor the site with regards to compliance with these regulations. Examples of duties in this area are:</li>
</ol>
a) Ensure personnel records at the site contain all required information and filed appropriately at the site
b) Ensure all medical appointments are completed within regulatory time frames and that all paperwork is filled out accurately and completely
c) Complete all paperwork in a timely, accurate and thorough manner
d) Ensure medication logs are accurate, match pharmacy labels, and are documented correctly
e) Ensure medication questionnaires are completed for each medication and are signed by a physician and pharmacist
f) Ensure controlled medications are counted and documented daily, and stored in a double locked area
g) Ensure Individuals review their rights and sign the form annually
h) Monitor the program site for compliance with all applicable regulations
i) Correct and/or report all areas of non-compliance to the supervisory personnel
 
<ol>
<li>Ensure Programs Offer Services in a Manner Consistent with Bell’s Philosophies: The Direct Support Professional must be familiar with Bell’s Policy and Procedures Manual, as well as philosophical beliefs. The Direct Support Professional will ensure services provided are consistent with policies, procedures, and philosophies of the Agency. In the Intellectual Disability Department, philosophies utilized include Individual directed services, person centered planning, positive approaches, normalization, everyday lives philosophies, and behavioral psychology. Examples of duties in this area:</li>
</ol>
a) Maintain Bell’s Policy and Procedures Manual
b) Encourage involvement of Individuals’ families
c) Support Individual’s choices
d) Advocate for Individual’s rights
 
<ol>
<li>Additional Elements</li>
</ol>
a) Support other programs in the ID Department.
b) Attend mandatory meetings and trainings
c) Develop positive relations with neighbors and the community.
d) Network with Bell support staff.
e) Complete assigned tasks on time.
f) Other duties as assigned by the Residential Program Coordinator or RPS.
g) Obtain 24 hours of training annually
 
Requirements:
Minimum Qualifications: High School diploma or equivalent; minimum age 21 years; current driver’s license, insurable driving record, and reliable transportation; current physical and Mantoux (TB) and free from contagious disease; and Act 33 clearance and PA State Police Background check. E.O.E
 
Compensation details: 18.25-18.25 Hourly Wage
 
PI1f638e3ea93e-25405-31039758

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