Overview: 
Work for a company that is truly making the world a happier place, one smile at a time! At Benevis, we create over a million smiles a year in the communities we serve and believe that every person deserves access to quality, affordable dental care. This mission drives everything we do. With over 3000 employees in offices across the country from clinical to support staff - we are united in our mission to create happy, healthy smiles through providing high quality dental care in a fun, compassionate environment. Are you ready to join us in creating our next million smiles? We have JUST the opportunity for you. 
We are actively seeking a Patient Coordinator to join our team. Support our mission to providing excellent dental care in the community and help us create more smiles and memorable experiences. Join a team that believes in teamwork and truly cares about their patients. 
Find your opportunity to make an impact: 
<ul>
<li>Get out into your community -- participate in local events including school screenings, presentations and any opportunity to promote a positive image of us </li>
<li>Participate in morning huddles (hey, even ask to run one!), let your peers know how much you appreciate them, highlight great examples of customer focus, collaboration etc. </li>
<li>Love working with kids (they make up 70% or more of our patient base) </li>
</ul>
Responsibilities:
<ul>
<li>The Patient Coordinator is responsible for providing quality customer service to patients and parents at check-in and check-out as well as responsible for verifying patient insurance eligibility and service limits. </li>
<li>Deliver quality and compassionate care to every patient </li>
<li>Greet parents and patients when they enter or leave the office </li>
<li>Ensure parents who are waiting are kept informed of the progress of their appointment or child </li>
<li>Maintain a clean and tidy waiting area and front desk area </li>
<li>Verify patient insurance eligibility prior to appointment and ensure information is correct in the patient's Boomerang file </li>
<li>Ensure service limits are recorded and communicated with the clinical team prior to treating the patient </li>
<li>Ensure all patient files are ready (pull file, update patient record, verify insurance and service limits) before the patient's appointment </li>
<li>Coordinate with Clinical Team Leader and Doctors to provide the opportunity for same day care to patients </li>
<li>Assist with meeting office financial targets by ensuring the hygiene and operative schedules are full </li>
<li>Schedule follow-up operatory and six month recall appointments for patients </li>
<li>Answer incoming calls and direct the caller to the proper person, taking messages when necessary </li>
<li>Ensure our patients are receiving the dental care they need by making outbound calls to confirm patients, to reschedule patients that do not make their appointment, and to call patients that have treatment that needs to be completed </li>
<li>Ensure all patient records are re-filed at the end of the day </li>
<li>Perform to the highest integrity by adhering to all government regulations, company standards, and company compliance programs </li>
<li>Verify, inform, and collect any out of pocket balances from patients, prior to patients being treated by the clinical team </li>
<li>Other duties as assigned </li>
</ul>
 Qualifications: 
Requirements: 
<ul>
<li>Graduation from a senior high school or GED equivalent </li>
<li>Office experience in a dentist's or physician's office, preferred </li>
<li>Experience with children's dentistry, preferred </li>
</ul>
We Offer: 
<ul>
<li>Competitive compensation </li>
<li>Quarterly bonuses based on Office performance </li>
<li>Comprehensive Benefits Package: Medical, Dental, Vision, 401K with match, flexible spending accounts, paid time off, company holidays and much more! </li>
</ul>
We value teamwork, mutual respect and cooperation. We do not practice unlawful discrimination, including harassment or tolerate it in our workplace. What do we mean by discrimination? We mean that we do not discriminate on the basis of race, color, creed, religion, sex, national origin, age, citizenship, disability, sexual orientation or any other characteristic protected by federal, state, or local law.

Patient Coordinator

Overview: 
Patient Coordinator - Dalton, GA 
Work for a company that is truly making the world a happier place, one smile at a time! At Benevis, we create over a million smiles a year in the communities we serve and believe that every person deserves access to quality, affordable dental care. This mission drives everything we do. With over 3000 employees in offices across the country from clinical to support staff - we are united in our mission to create happy, healthy smiles through providing high quality dental care in a fun, compassionate environment. Are you ready to join us in creating our next million smiles? We have JUST the opportunity for you. 
We are actively seeking a Patient Coordinator to join our team. Support our mission to providing excellent dental care in the community and help us create more smiles and memorable experiences. Join a team that believes in teamwork and truly cares about their patients. 
Find your opportunity to make an impact: 
<ul>
<li>Get out into your community -- participate in local events including school screenings, presentations and any opportunity to promote a positive image of us </li>
<li>Participate in morning huddles (hey, even ask to run one!), let your peers know how much you appreciate them, highlight great examples of customer focus, collaboration etc. </li>
<li>Love working with kids (they make up 70% or more of our patient base) </li>
</ul>
Responsibilities:
<ul>
<li>The Patient Coordinator is responsible for providing quality customer service to patients and parents at check-in and check-out as well as responsible for verifying patient insurance eligibility and service limits. </li>
<li>Deliver quality and compassionate care to every patient </li>
<li>Greet parents and patients when they enter or leave the office </li>
<li>Ensure parents who are waiting are kept informed of the progress of their appointment or child </li>
<li>Maintain a clean and tidy waiting area and front desk area </li>
<li>Verify patient insurance eligibility prior to appointment and ensure information is correct in the patient's Boomerang file </li>
<li>Ensure service limits are recorded and communicated with the clinical team prior to treating the patient </li>
<li>Ensure all patient files are ready (pull file, update patient record, verify insurance and service limits) before the patient's appointment </li>
<li>Coordinate with Clinical Team Leader and Doctors to provide the opportunity for same day care to patients </li>
<li>Assist with meeting office financial targets by ensuring the hygiene and operative schedules are full </li>
<li>Schedule follow-up operatory and six month recall appointments for patients </li>
<li>Answer incoming calls and direct the caller to the proper person, taking messages when necessary </li>
<li>Ensure our patients are receiving the dental care they need by making outbound calls to confirm patients, to reschedule patients that do not make their appointment, and to call patients that have treatment that needs to be completed </li>
<li>Ensure all patient records are re-filed at the end of the day </li>
<li>Perform to the highest integrity by adhering to all government regulations, company standards, and company compliance programs </li>
<li>Verify, inform, and collect any out of pocket balances from patients, prior to patients being treated by the clinical team </li>
<li>Other duties as assigned </li>
</ul>
 Qualifications: 
Requirements: 
<ul>
<li>Graduation from a senior high school or GED equivalent </li>
<li>Office experience in a dentist's or physician's office, preferred </li>
<li>Experience with children's dentistry, preferred </li>
</ul>
We Offer: 
<ul>
<li>Competitive compensation </li>
<li>Quarterly bonuses based on Office performance </li>
<li>Comprehensive Benefits Package: Medical, Dental, Vision, 401K with match, flexible spending accounts, paid time off, company holidays and much more! </li>
</ul>
We value teamwork, mutual respect and cooperation. We do not practice unlawful discrimination, including harassment or tolerate it in our workplace. What do we mean by discrimination? We mean that we do not discriminate on the basis of race, color, creed, religion, sex, national origin, age, citizenship, disability, sexual orientation or any other characteristic protected by federal, state, or local law.

OverviewAllington Dental and Braces-San Angelo, TXFull Time Patient Coordinator/Front Desk ReceptionistCompetitive PayComprehensive BenefitsWork for a company that is truly making the world a happier place, one smile at a time! At Benevis, we create over a million smiles a year in the communities we serve and believe that every person deserves access to quality, affordable dental care. This mission drives everything we do. With over 3000 employees in offices across the country from clinical to support staff - we are united in our mission to create happy, healthy smiles through providing high quality dental care in a fun, compassionate environment. Are you ready to join us in creating our next million smiles? We have JUST the opportunity for you.We are actively seeking a Patient Coordinator to join our team. Support our mission to providing excellent dental care in the community and help us create more smiles and memorable experiences. Join a team that believes in teamwork and truly cares about their patients. Find your opportunity to make an impact:Get out into your communityparticipate in local events including school screenings, presentations and any opportunity to promote a positive image of usParticipate in morning huddles (hey, even ask to run one!), let your peers know how much you appreciate them, highlight great examples of customer focus, collaboration etc.Love working with kids (they make up 70% or more of our patient base) Responsibilities The Patient Coordinator is responsible for providing quality customer service to patients and parents at check-in and check-out as well as responsible for verifying patient insurance eligibility and service limits.Deliver quality and compassionate care to every patientGreet parents and patients when they enter or leave the officeEnsure parents who are waiting are kept informed of the progress of their appointment or childMaintain a clean and tidy waiting area and front desk areaVerify patient insurance eligibility prior to appointment and ensure information is correct in the patient's Boomerang fileEnsure service limits are recorded and communicated with the clinical team prior to treating the patientEnsure all patient files are ready (pull file, update patient record, verify insurance and service limits) before the patient's appointmentCoordinate with Clinical Team Leader and Doctors to provide the opportunity for same day care to patientsAssist with meeting office financial targets by ensuring the hygiene and operative schedules are fullSchedule follow-up operatory and six month recall appointments for patientsAnswer incoming calls and direct the caller to the proper person, taking messages when necessary Ensure our patients are receiving the dental care they need by making outbound calls to confirm patients, to reschedule patients that do not make their appointment, and to call patients that have treatment that needs to be completedEnsure all patient records are re-filed at the end of the dayPerform to the highest integrity by adhering to all government regulations, company standards, and company compliance programsVerify, inform, and collect any out of pocket balances from patients, prior to patients being treated by the clinical teamOther duties as assigned QualificationsRequirements:Graduation from a senior high school or GED equivalentOffice experience in a dentist's or physician's office, preferredExperience with children's dentistry, preferredWe Offer:Competitive compensationQuarterly bonuses based on Office performanceComprehensive Benefits Package: Medical, Dental, Vision, 401K with match, flexible spending accounts, paid time off, company holidays and much more! We value teamwork, mutual respect and cooperation. We do not practice unlawful discrimination, including harassment or tolerate it in our workplace. What do we mean by discrimination? We mean that we do not discriminate on the basis of race, color, creed, religion, sex, national origin, age, citizenship, disability, sexual orientation or any other characteristic protected by federal, state, or local law.

Reports to: Store (Brand) ManagerLocation: On-site Store LocationAre you passionate about helping others? Do you see yourself positively impacting the patient experience by being the meaningful first touchpoint at the store? At Stanton Optical our Doctor's Technicians carefully orchestrate an efficient flow and transition from our Clinical services team to our retail team. In this position, you will provide outstanding customer service to all patients while facilitating sales and fostering a strong partnership between our retail and clinical services teams.About us:Stanton Optical is among the nation's fastest growing, full-service retail optical centers. We are dedicated to offering customer service and quality eyewear at affordable prices to our patients and customers. As a leading optical retailer, we offer some of the nation's most desirable optical brands.Our team members share and support the Vision, Mission and Values of our parent company, Now Optics. These include:Vision: Modernizing the eye care experience for all peopleMission: Making eye care easyValues: iCARE Integrity: We see integrity as building a foundation of trust with our customers, employees and stakeholders by communicating honestly, ensuring consistency and delivering on our commitments. Collaboration: We see collaboration as combining the talents of a diverse group, offering proactive communication and being open-minded to new ideas. Accountability: We see accountability as taking initiative, delivering our best in all we do, accepting responsibility for our actions and taking ownership of results. Respect: We see respect as prioritizing human relationships, being present, connecting with transparency and empathy. Empowerment: We see empowerment as making purpose-driven decisions to support the company vision, showing appreciation for others, and taking care of the individuals we serve.Why join our winning team? We are the fastest growing, founder-led, and privately owned eye care provider in the United States. We believe quality eye care should be easy, accessible, and affordable for all people. Stanton Optical, consistently rank among the nation's top optical retailers. We offer a flexible, dynamic work environment where we foster innovation and creativity. We encourage you to be proactive in sharing the great ideas you have to improve the business. Eligible employees enjoy great benefits such as medical, dental, and prescription drug coverage, company paid life and short-term disability coverage and free eyeglasses. We also offer identity theft protection, pet insurance, and much more. Paid time off that increases with seniority Professional development and promotion opportunities Employee recognition programs Employee Assistance Program (EAP) Employees get 2 free eyeglasses (no dollar limit) every year, and Friends and Family discounts on our products! We offer competitive variable compensation opportunities and commission on sales. Work with an amazing team!Duties &amp; Responsibilities: Greet our patients and customers as they enter the store, identify patients' need to ensure an easy and memorable experience while providing promotional products and services available. Answer customers' inquiries and gather necessary information to facilitate sales. Foster a strong partnership between the retail team and professional services. Schedule and confirm appointments, enter new patient history and personal information in the system, complete pre-test; obtain brief medical history, complete noncontact tonometry auto refraction, visual acuity, color test, stereopsis test, amsler grid test, etc. Assist Management Team with patient complaint resolution and inform the status of all jobs; ensure all patient expectations are met. Ensure brand standards by performing basic housekeeping duties when necessary. Execute simple customer repairs, assemble lenses into frames and edge stock lenses to expedite delivery of eyeglasses, and ensure customer orders are delivered accurately and on time. Ensure brand standards are met in the lab area, and notify management of equipment malfunctions, incomplete orders, incorrect lenses, etc. Keep track of delivery time commitments to patients (Now Service, Ready When Promised) to ensure 100% compliance. Other duties as assigned and requiredKey Qualifications You have a high school diploma or equivalent. You have 2+ years of experience delivering outstanding customer service to patients and/or customers. You have the skills necessary to communicate effectively with a diverse group of people. You implement active listening, build rapport, and empathize with the patients. You remain proactive and execute problem solving skills to address potential patients' concerns or rebuttals. You have a collaborative spirit, while building respectful and cordial relationships with your team and patients. You are driven by results and have the ability to multitask, prioritize and be flexible with changing business needs in a team environment. You have a passion for customer satisfaction and maintain a positive demeanor.Now Optics d/b/a Stanton Optical Brand is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions at our company are based on business needs, job requirements and individual qualifications, without regard to actual or perceived race, color, religion, sex (including pregnancy), national origin, age, disability or certain classifications based on genetic information, or any other characteristic protected by federal, state, or local laws, regulations or ordinances.If you have a disability and believe you need a reasonable accommodation to search for a job opening or apply for a position, email <a href="mailto:retailcareers@stantonoptical.com" target="_blank">retailcareers@stantonoptical.com</a> with your request. This email address is not for general employment inquiries or correspondence. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.

Weekly Pay Range - $721 To $801 Job Title: Patient Coordinator I Job Specialty: Non-Clinical - Administrative/Clerical Job Duration: 13 weeks Shift: 8 AM - 5 PM, Monday to Friday (5x8 Hr) Guaranteed Hours: 40 hours per week Experience: 1-year physician practice experience required License: Not applicable Certifications: Not applicable Must-Have: Excellent organizational skills, effective interpersonal and communication skills, excellent telephone etiquette, keyboarding skills, and the ability to communicate effectively with multicultural and language-deficit patients Job Description: - Establish initial contact with patients either in-person or via telephone.- Confirm and update patient demographics and verify insurance.- Ensure patient insurance is accepted by the physician.- Verify insurance prior to arrival or upon arrival.- Communicate with staff regarding patient arrival and ensure medical records are available.- Process/update HIPAA-related paperwork and institutional forms.- Collect or retrieve referrals or insurance authorizations as required.- Monitor waiting room status and inform patients of wait times.- Collect co-pays under billing staff direction and issue receipts following cash-control processes.- Schedule follow-up appointments if needed.- Provide guidance for requesting medical records.- Handle simple charge entry tasks or enter payments collected and prepare cashier deposits.- Answer phones and schedule appointments.- Follow governmental and agency requirements for handling PHI documents.- Initiate reminder phone calls for next-day appointments.- Maintain manual dexterity for handling charts and using office equipment.- Adapt to a growing and changing environment. Additional Skills: - Experience with IDX or other practice management systems is preferred.- Familiarity with medical terminology is strongly preferred.- High School diploma or GED required.- Must be fluent in reading, writing, and speaking English.

Patient Coordinator I

Overview: Allington Dental and Braces-San Angelo, TX 
<ul>
<li> Full Time Patient Coordinator/Front Desk Receptionist </li>
<li> Competitive Pay </li>
<li> Comprehensive Benefits </li>
</ul>
Work for a company that is truly making the world a happier place, one smile at a time! At Benevis, we create over a million smiles a year in the communities we serve and believe that every person deserves access to quality, affordable dental care. This mission drives everything we do. With over 3000 employees in offices across the country from clinical to support staff - we are united in our mission to create happy, healthy smiles through providing high quality dental care in a fun, compassionate environment. Are you ready to join us in creating our next million smiles? We have JUST the opportunity for you. We are actively seeking a Patient Coordinator to join our team. Support our mission to providing excellent dental care in the community and help us create more smiles and memorable experiences. Join a team that believes in teamwork and truly cares about their patients. Find your opportunity to make an impact:
<ul>
<li> Get out into your community -- participate in local events including school screenings, presentations and any opportunity to promote a positive image of us </li>
<li> Participate in morning huddles (hey, even ask to run one!), let your peers know how much you appreciate them, highlight great examples of customer focus, collaboration etc. </li>
<li> Love working with kids (they make up 70% or more of our patient base) </li>
</ul>
 Responsibilities:
<ul>
<li> The Patient Coordinator is responsible for providing quality customer service to patients and parents at check-in and check-out as well as responsible for verifying patient insurance eligibility and service limits. </li>
<li> Deliver quality and compassionate care to every patient </li>
<li> Greet parents and patients when they enter or leave the office </li>
<li> Ensure parents who are waiting are kept informed of the progress of their appointment or child </li>
<li> Maintain a clean and tidy waiting area and front desk area </li>
<li> Verify patient insurance eligibility prior to appointment and ensure information is correct in the patient's Boomerang file </li>
<li> Ensure service limits are recorded and communicated with the clinical team prior to treating the patient </li>
<li> Ensure all patient files are ready (pull file, update patient record, verify insurance and service limits) before the patient's appointment </li>
<li> Coordinate with Clinical Team Leader and Doctors to provide the opportunity for same day care to patients </li>
<li> Assist with meeting office financial targets by ensuring the hygiene and operative schedules are full </li>
<li> Schedule follow-up operatory and six month recall appointments for patients </li>
<li> Answer incoming calls and direct the caller to the proper person, taking messages when necessary </li>
<li> Ensure our patients are receiving the dental care they need by making outbound calls to confirm patients, to reschedule patients that do not make their appointment, and to call patients that have treatment that needs to be completed </li>
<li> Ensure all patient records are re-filed at the end of the day </li>
<li> Perform to the highest integrity by adhering to all government regulations, company standards, and company compliance programs </li>
<li>Verify, inform, and collect any out of pocket balances from patients, prior to patients being treated by the clinical team </li>
<li> Other duties as assigned </li>
</ul>
 Qualifications: Requirements: 
<ul>
<li> Graduation from a senior high school or GED equivalent </li>
<li> Office experience in a dentist's or physician's office, preferred </li>
<li> Experience with children's dentistry, preferred </li>
</ul>
We Offer:
<ul>
<li> Competitive compensation </li>
<li> Quarterly bonuses based on Office performance </li>
<li> Comprehensive Benefits Package: Medical, Dental, Vision, 401K with match, flexible spending accounts, paid time off, company holidays and much more! </li>
</ul>
 We value teamwork, mutual respect and cooperation. We do not practice unlawful discrimination, including harassment or tolerate it in our workplace. What do we mean by discrimination? We mean that we do not discriminate on the basis of race, color, creed, religion, sex, national origin, age, citizenship, disability, sexual orientation or any other characteristic protected by federal, state, or local law.

Overview: Work for a company that is truly making the world a happier place, one smile at a time! At Benevis, we create over a million smiles a year in the communities we serve and believe that every person deserves access to quality, affordable dental care. This mission drives everything we do. With over 3000 employees in offices across the country from clinical to support staff - we are united in our mission to create happy, healthy smiles through providing high quality dental care in a fun, compassionate environment. Are you ready to join us in creating our next million smiles? We have JUST the opportunity for you. We are actively seeking a Patient Coordinator to join our team. Support our mission to providing excellent dental care in the community and help us create more smiles and memorable experiences. Join a team that believes in teamwork and truly cares about their patients. Find your opportunity to make an impact: 
<ul>
<li> Get out into your community -- participate in local events including school screenings, presentations and any opportunity to promote a positive image of us </li>
<li> Participate in morning huddles (hey, even ask to run one!), let your peers know how much you appreciate them, highlight great examples of customer focus, collaboration etc. </li>
<li> Love working with kids (they make up 70% or more of our patient base) </li>
</ul>
 Responsibilities:
<ul>
<li> The Patient Coordinator is responsible for providing quality customer service to patients and parents at check-in and check-out as well as responsible for verifying patient insurance eligibility and service limits. </li>
<li> Deliver quality and compassionate care to every patient </li>
<li> Greet parents and patients when they enter or leave the office </li>
<li> Ensure parents who are waiting are kept informed of the progress of their appointment or child </li>
<li> Maintain a clean and tidy waiting area and front desk area </li>
<li> Verify patient insurance eligibility prior to appointment and ensure information is correct in the patient's Boomerang file </li>
<li> Ensure service limits are recorded and communicated with the clinical team prior to treating the patient </li>
<li> Ensure all patient files are ready (pull file, update patient record, verify insurance and service limits) before the patient's appointment </li>
<li> Coordinate with Clinical Team Leader and Doctors to provide the opportunity for same day care to patients </li>
<li> Assist with meeting office financial targets by ensuring the hygiene and operative schedules are full </li>
<li> Schedule follow-up operatory and six month recall appointments for patients </li>
<li> Answer incoming calls and direct the caller to the proper person, taking messages when necessary </li>
<li> Ensure our patients are receiving the dental care they need by making outbound calls to confirm patients, to reschedule patients that do not make their appointment, and to call patients that have treatment that needs to be completed </li>
<li> Ensure all patient records are re-filed at the end of the day </li>
<li> Perform to the highest integrity by adhering to all government regulations, company standards, and company compliance programs </li>
<li> Other duties as assigned </li>
</ul>
 Qualifications: Requirements: 
<ul>
<li> Graduation from a senior high school or GED equivalent </li>
<li> Office experience in a dentist's or physician's office, preferred </li>
<li> Experience with children's dentistry, preferred </li>
</ul>
We Offer:
<ul>
<li> Competitive compensation </li>
<li> Comprehensive Benefits Package: Medical, Dental, Vision, 401K with match, flexible spending accounts, paid time off, company holidays and much more! </li>
</ul>
 We value teamwork, mutual respect and cooperation. We do not practice unlawful discrimination, including harassment or tolerate it in our workplace. What do we mean by discrimination? We mean that we do not discriminate on the basis of race, color, creed, religion, sex, national origin, age, citizenship, disability, sexual orientation or any other characteristic protected by federal, state, or local law.

Overview: Patient Coordinator-Dental Office (Takoma Park, MD) 
<ul>
<li> Pine Dentistry and Braces-Takoma Park Location </li>
<li> 2 Part Time Positions: 
<ul>
<li> 1- Sat. Only 8:45am-2pm </li>
<li> 1- 20 hrs/week including Sat. 8:45-2pm </li>
</ul>
</li>
</ul>
Work for a company that is truly making the world a happier place, one smile at a time! At Benevis, we create over a million smiles a year in the communities we serve and believe that every person deserves access to quality, affordable dental care. This mission drives everything we do. With over 3000 employees in offices across the country from clinical to support staff - we are united in our mission to create happy, healthy smiles through providing high quality dental care in a fun, compassionate environment. Are you ready to join us in creating our next million smiles? We have JUST the opportunity for you. We are actively seeking a Patient Coordinator to join our team. Support our mission to providing excellent dental care in the community and help us create more smiles and memorable experiences. Join a team that believes in teamwork and truly cares about their patients. Responsibilities:
<ul>
<li> The Patient Coordinator is responsible for providing quality customer service to patients and parents at check-in and check-out as well as responsible for verifying patient insurance eligibility and service limits. </li>
<li> Deliver quality and compassionate care to every patient </li>
<li> Greet parents and patients when they enter or leave the office </li>
<li> Ensure parents who are waiting are kept informed of the progress of their appointment or child </li>
<li> Maintain a clean and tidy waiting area and front desk area </li>
<li> Verify patient insurance eligibility prior to appointment and ensure information is correct in the patient's Boomerang file </li>
<li> Ensure service limits are recorded and communicated with the clinical team prior to treating the patient </li>
<li> Ensure all patient files are ready (pull file, update patient record, verify insurance and service limits) before the patient's appointment </li>
<li> Coordinate with Clinical Team Leader and Doctors to provide the opportunity for same day care to patients </li>
<li> Assist with meeting office financial targets by ensuring the hygiene and operative schedules are full </li>
<li> Schedule follow-up operatory and six month recall appointments for patients </li>
<li> Answer incoming calls and direct the caller to the proper person, taking messages when necessary </li>
<li> Ensure our patients are receiving the dental care they need by making outbound calls to confirm patients, to reschedule patients that do not make their appointment, and to call patients that have treatment that needs to be completed </li>
<li> Ensure all patient records are re-filed at the end of the day </li>
<li> Perform to the highest integrity by adhering to all government regulations, company standards, and company compliance programs </li>
<li> Verify, inform, and collect any out of pocket balances from patients, prior to patients being treated by the clinical team </li>
<li> Other duties as assigned </li>
</ul>
 Qualifications: Requirements:
<ul>
<li> Graduation from a senior high school or GED equivalent </li>
<li> Office experience in a dentist's or physician's office, preferred </li>
<li> Experience with children's dentistry, preferred </li>
</ul>
We Offer:
<ul>
<li> Competitive compensation </li>
</ul>
 We value teamwork, mutual respect and cooperation. We do not practice unlawful discrimination, including harassment or tolerate it in our workplace. What do we mean by discrimination? We mean that we do not discriminate on the basis of race, color, creed, religion, sex, national origin, age, citizenship, disability, sexual orientation or any other characteristic protected by federal, state, or local law.

Overview: Work for a company that is truly making the world a happier place, one smile at a time! At Benevis, we create over a million smiles a year in the communities we serve and believe that every person deserves access to quality, affordable dental care. This mission drives everything we do. With over 3000 employees in offices across the country from clinical to support staff - we are united in our mission to create happy, healthy smiles through providing high quality dental care in a fun, compassionate environment. Are you ready to join us in creating our next million smiles? We have JUST the opportunity for you. We are actively seeking a Patient Coordinator to join our team. Support our mission to providing excellent dental care in the community and help us create more smiles and memorable experiences. Join a team that believes in teamwork and truly cares about their patients. Find your opportunity to make an impact: 
<ul>
<li> Get out into your community -- participate in local events including school screenings, presentations and any opportunity to promote a positive image of us </li>
<li> Participate in morning huddles (hey, even ask to run one!), let your peers know how much you appreciate them, highlight great examples of customer focus, collaboration etc. </li>
<li> Love working with kids (they make up 70% or more of our patient base) </li>
</ul>
 Responsibilities:
<ul>
<li> The Patient Coordinator is responsible for providing quality customer service to patients and parents at check-in and check-out as well as responsible for verifying patient insurance eligibility and service limits. </li>
<li> Deliver quality and compassionate care to every patient </li>
<li> Greet parents and patients when they enter or leave the office </li>
<li> Ensure parents who are waiting are kept informed of the progress of their appointment or child </li>
<li> Maintain a clean and tidy waiting area and front desk area </li>
<li> Verify patient insurance eligibility prior to appointment and ensure information is correct in the patient's Boomerang file </li>
<li> Ensure service limits are recorded and communicated with the clinical team prior to treating the patient </li>
<li> Ensure all patient files are ready (pull file, update patient record, verify insurance and service limits) before the patient's appointment </li>
<li> Coordinate with Clinical Team Leader and Doctors to provide the opportunity for same day care to patients </li>
<li> Assist with meeting office financial targets by ensuring the hygiene and operative schedules are full </li>
<li> Schedule follow-up operatory and six month recall appointments for patients </li>
<li> Answer incoming calls and direct the caller to the proper person, taking messages when necessary </li>
<li> Ensure our patients are receiving the dental care they need by making outbound calls to confirm patients, to reschedule patients that do not make their appointment, and to call patients that have treatment that needs to be completed </li>
<li> Ensure all patient records are re-filed at the end of the day </li>
<li> Perform to the highest integrity by adhering to all government regulations, company standards, and company compliance programs </li>
<li> Verify, inform, and collect any out of pocket balances from patients, prior to patients being treated by the clinical team </li>
<li> Other duties as assigned </li>
</ul>
 Qualifications: Requirements: 
<ul>
<li> Graduation from a senior high school or GED equivalent </li>
<li> Office experience in a dentist's or physician's office, preferred </li>
<li> Experience with children's dentistry, preferred </li>
</ul>
We Offer:
<ul>
<li> Competitive compensation </li>
<li> Quarterly bonuses based on Office performance </li>
<li> Comprehensive Benefits Package: Medical, Dental, Vision, 401K with match, flexible spending accounts, paid time off, company holidays and much more! </li>
</ul>
 We value teamwork, mutual respect and cooperation. We do not practice unlawful discrimination, including harassment or tolerate it in our workplace. What do we mean by discrimination? We mean that we do not discriminate on the basis of race, color, creed, religion, sex, national origin, age, citizenship, disability, sexual orientation or any other characteristic protected by federal, state, or local law.

Job Type Full-time Description I. INTRODUCTION A. This position is located within Raleigh Radiology facilities and free-standing outpatient imaging center located in Orange County, N.C. B. Work hours are Monday-Friday, 8:00 am - 4:30 pm. C. The primary function of a Patient Coordinator is to act as a professional liaison between patients and families. Provide exceptional patient care and help ensure all areas of registration have been completed prior to a patient having their exam. D. The Patient Coordinator is well-versed in the requirements for registering all modalities. E. This position reports to the Registration Supervisor. Requirements I. MAJOR DUTIES AND RESPONSIBILITIES A. General Duties 80% 1. Maintains standards of professional care and maintains patient confidentiality. 2. Implements policies and procedures of Raleigh Radiology. 3. Establish and maintain open communication. 4. Maintains a clean, safe, and well-maintained supplied environment for patients and staff. 5. On a regular, sustained basis, cooperates with other staff members both inside and outside the department in accomplishment of own job duties as well as assisting others in accomplishing theirs; serves as a team player and role model for other employees in the organization, always exhibiting traits of courtesy, caring, helpfulness, and respect; conducts oneself in a service-oriented manner that is attentive, pleasant, cooperative, empathetic, respectful and kind with dealing with team members, visitors, public and all employees. 6. Greet and check in patients. 7. Works closely with patients, families, visitors, and staff to identify needs, answer questions, resolve problems, or provide other information. 8. Communicates with patients and clinical personnel to accurately schedule patients for appointments. 9. Collect and enter all necessary demographic, clinical, billing, and insurance information from patients or responsible parties. 10. Determine and accept required payments, including co-pays and deductibles. 11. Explain processes and forms to patients prior to securing signatures and ensure that all documents are properly signed and witnessed as required. 12. Ensure each account is registered accurately and completed prior to final billing. 13. Answering and triaging incoming phone calls to get the most appropriate personnel or department. 14. Performs other duties and accepts responsibilities, as assigned, including but not limited to scheduling and order entry. B. Safety/Infection Control 15% 1. Adheres to safety/infection control policies and procedures. 2. Reports unsafe work areas and assures follow-up. 3. Assesses patients and plans appropriately for safety/infection control. 4. Assures that all equipment necessary for the provision of care is readily available and in working order. 5. Reports incidents and unusual occurrences according to department policies. 6. Wear protective aprons, eyewear, masks, gloves, and radiation monitoring devices, as required for each procedure. C. Other Duties 5% 1. Maintains the strictest confidentiality of all facility and facility-related employee/patient information. 2. Performs other duties as assigned. I. EDUCATION, EXPERIENCE, CERTIFICATION, LICENSURE A. Education: High School graduate with 1-year experience in a healthcare environment, associate degree a plus. B. Experience: 6+ months of Medical Insurance experience-coverage, payments. 6 months of healthcare industry experience-Hospital, doctor's office, insurance provider. C. Certification: None D. Licensure: None II. DESIRED SKILLS Ability to type 45 words per minute. Able to learn other all applicable software programs as needed. Able to work independently, make sound decisions based on patient condition, and ability to follow directions. Being bilingual is a plus. Flexibility, dependability, and professionalism are required. III. WORKING CONDITIONS / PHYSICAL REQUIREMENTS Must be able to read without strain printed material the size of typewriter characters, glasses permitted, and the ability to hear the conversational voice, with or without a hearing aid, or the ability to compensate satisfactorily; may be exposed to infections and contagious diseases. Frequent, prolonged periods of standing and/or walking. Lifts, positions, pushes, or transfers patients. Lifting supply boxes. Subject to rotating holidays or shifts. IV. NATURE OF SUPERVISION A. Supervised by: Registration Supervisor B. Supervises: None C. Instruction / Assistance / Review of Work: The Patient Coordinator functions with oversight by the Registration Supervisor, although considerable independent work is required. Review of work is generally limited to assurance that work performed is in accordance with policies and procedures. The employee is expected to inform management when unforeseen events/circumstances require significant changes.

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