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OUR STATEMENT The San José State University Research Foundation (SJSURF) is committed to building a work environment where everyone can show up as their own self and have an opportunity to contribute, develop, and advance in their career. Diversity, Equity, and Inclusion (DEI) are core values of the organization. We strive to attract, retain, and develop employees who reflect the community and society where we work and live. The Research Foundation aims to develop a culture where everyone feels welcome, shares their views, and where differences in backgrounds and perspectives are seen as adding value. GENERAL NATURE OF POSITION
The administrative assistant delivers support services to selected San José State University students. Responsible for recordkeeping, database, and budget management, as well as other administrative support duties as needed. &nbsp;Additionally, this person will report directly to the ASPIRE/McNair Scholars program director. &nbsp;
ESSENTIAL DUTIES &amp; RESPONSIBILITIES
<ol>
<li>Establishes and maintains a complex computerized system of files and records involving participant eligibility, demographic data, results of outcome objectives, and project contracts. Prepares written and statistical reports on student progress and outcomes as requested by the program director.</li>
<li>Maintains expenditure records by specific budget category. Creates and maintains computerized spreadsheets for budget monitoring and control. Reviews and verifies all computer printouts on program budget status prepared by SJSU Research Foundation accounting office.</li>
<li>Prepares quarterly budget reports and projected budget reports for the program director to monitor spending and the effective use of funds.</li>
<li>Assists the director in managing the program budgets and ensuring compliance with TRiO legislation and regulations as stated by the Department of Education.</li>
<li>Assists the director to ensure compliance in accordance with the grant contract with the U.S. Department of Education and SJSU Research Foundation policies and procedures.&nbsp;</li>
<li>Onboarding student staff and monitoring their daily tasks.</li>
<li>Clerical duties as assigned.</li>
<li>Coordinates office workflow and maintenance of files and records between ASPIRE and the McNair Scholars Programs.</li>
<li>Advises the director of any problem areas in handling office workflow, questions about program priorities, and suggestions for improving the efficient operation of the program office.</li>
<li>Arrange and coordinate travel and travel reimbursement for staff and participants of ASPIRE and McNair Programs.</li>
<li>Other duties as assigned.</li>
</ol>
INTERPERSONAL CONTACTS
<ol>
<li>Reports to the director ASPIRE/McNair</li>
</ol>
SUPERVISORY RESPONSIBILITIES
Minimal. Provides training to student aids that work for ASPIRE and the McNair Scholars Programs. Assists with student’s time management and schedules. &nbsp;
QUALIFICATIONS Education and Experience
<ul>
<li>Requires a minimum of an A.A. degree or equivalent. BA/S preferred.</li>
<li>Minimum of 4-6 years related experience.</li>
<li>Preferably with an accounting background or strong knowledge of handling various budgets.</li>
<li>TRIO experience preferred.</li>
</ul>
 Knowledge, Skills, and Abilities Required
<ul>
<li>Excellent written and verbal communication skills.</li>
<li>Ability to work independently in a culturally diverse setting.</li>
<li>PC experience including working knowledge of word processing, excel, and proficiency in interpreting database reporting and database management, bookkeeping and accounting.</li>
<li>Knowledge of office methods and procedures, particularly the handling of confidential student and personnel records.</li>
<li>Ability to maintain an efficient front operation with a strong service orientation to students.</li>
</ul>
 Physical Requirements
<ul>
<li>Works in standard office environment with desk, telephone, computer, bookshelves and file cabinets provided. Maintains office copier and fax machine.</li>
</ul>
 Complexity of Duties
<ul>
<li>Works with minimal direction on all assigned projects.</li>
<li>Exercises independent judgment in developing effective and productive office workflow.</li>
<li>Works independently in maintaining both electronic and hard copy records on participants.</li>
</ul>
 A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the SJSURF. Failure to satisfactorily complete the background check may affect the application status of applicants or the continued employment of current SJSURF employees who apply for the position. PLEASE NOTE:&nbsp;This position is considered a “sensitive” position by SJSURF and CSU policy. Consequently, the successful candidate must undergo and successfully complete the Live Scan (fingerprinting) background check as a condition of their employment. This background check must be completed before the actual start of employment. NOTE: This position description intends to describe the general nature and level of work being performed by people assigned to this job. It is not intended to include all duties and responsibilities. The order in which duties and responsibilities are listed is not significant. BENEFITS The San José State University Research Foundation (SJSURF) provides an excellent benefits package to benefited employees. The comprehensive benefits package includes:
<ol>
<li>Four company health insurance plans to choose from (employee contributions differ according to plan and level of coverage).</li>
<li>Employer-paid dental and vision for both employee and eligible dependents.</li>
<li>Life, AD&amp;D, LTD with supplemental coverage opportunities.</li>
<li>14 paid federal &amp; state holidays.</li>
<li>Retirement Plan: 403 (b) employee contribution plan component and a 403 (b) employer contribution component, which vests immediately.</li>
<li>Vacation-hour accruals and separate sick-hour accumulations.</li>
<li>Employee discounts.</li>
</ol>
Please visit the&nbsp;<a href="https://www.sjsu.edu/researchfoundation/employees/benefits/index.php" target="_blank">Benefits &amp; Compensation page</a>&nbsp;on the SJSU Research Foundation website for more detailed information.
APPLICATION PROCEDURE To apply for this position, an applicant must submit a formal application for employment. Select "Apply Now" to complete the SJSURF online employment application.
REASONABLE ACCOMMODATION The SJSURF is committed to providing access, equal opportunity, and reasonable accommodation for individuals with&nbsp;physical or mental disabilities in the employment, recruitment, examination, interviewing, and hiring processes. If you are a job seeker with a physical or mental disability, and you require a reasonable accommodation to search, apply, or interview&nbsp;for a job opening&nbsp;or otherwise need a reasonable accommodation during the application and hiring process,&nbsp;please contact us at&nbsp;<a href="mailto:foundation-jobs@sjsu.edu" target="_blank">foundation-jobs@sjsu.edu</a>. In the email message, please indicate your full name, phone number and the type of assistance required. You must not reveal the underlying medical reason for your needed reasonable accommodation or otherwise disclose confidential medical information.
ABOUT THE SJSU RESEARCH FOUNDATION SJSURF employment is separate and distinct from San José State University (SJSU) or state of California employment. SJSURF employees are not employees of SJSU or of the state of California. SJSURF is a non-profit auxiliary of SJSU. SJSURF is totally self-supported. The majority of the organization’s funding comes from the federal government, and other public and private entities. With annual revenues totaling over $65 million, programs managed through SJSURF cover a rich diversity of applied research, public services, and educational-related activities. &nbsp; San José State University Research Foundation is an Equal Opportunity Employer and does not discriminate on the basis of race, color, creed, gender, religion, marital status, registered domestic partner status, age, national origin, ancestry, physical or mental disability, medical condition, sex, genetic information, sexual orientation, military and veteran status or any other consideration made unlawful by federal, state, or local laws. It also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics, or is associated with a person who has or is perceived as having any of those characteristics. It is our policy to provide equal employment opportunities to all employees and applicants for employment. All employment practices such as recruitment, selection, promotions, and other terms and conditions of employment are administered in a manner designed to ensure that employees and applicants for employment or services are not subjected to discrimination. We are committed to providing a work environment free from discrimination and harassment, and where employees are treated with respect and dignity. This policy is in accordance with federal, state and local laws and reaffirms the Research Foundation’s continuing commitment to both the spirit and intent of equal employment opportunity laws and policies. If you have any questions or need assistance or an accommodation in completing this application, please contact Research Foundation HR at (408) 924-5582.

Administrative Assistant

<h3>Job Description</h3>
Job Description
Job Summary
The Front Office Coordinator would be responsible for greeting all patients and clinic visitors in a friendly manner, directing them to the appropriate location, and providing general information about the office. The front office activities include receptionist tasks, check-in &amp; check-out processes and referral coordination duties.
Job Responsibilities
<ul>
<li>Answering phones efficiently and with the proper etiquette, directing the calls to the appropriate person/department. Updating patient information in computer when necessary</li>
<li>Scheduling new patients, collecting insurance information, filling out proper forms to set up new patient files and preparing file labels</li>
<li>Verifying medical insurance for all appointments (at least one day prior to service) and walk-in patients</li>
<li>Maintaining inventory of new patient forms and office supplies required for front desk activities</li>
<li>Monitoring patient wait time and ensuring physicians' on-time schedule. Prioritizing appointment versus walk-in. Assisting in pulling charts for walk-in patients.</li>
<li>Providing patients the proper documentation for quick referrals using preferred network</li>
<li>Ensuring patients leave with all necessary forms and paperwork (i.e. receipt of visit, lab requisition, prescription, etc.)</li>
<li>Scheduling any necessary follow-up appointments, confirming next days appointments, and also following up on any missed appointments</li>
<li>Respecting and maintaining privacy and dignity of patients to assure client confidentiality at all times</li>
</ul>
Job Qualifications
<ul>
<li>High school diploma or equivalent</li>
<li>1 year of experience within a medical office setting</li>
<li>Experience with referrals is preferred, but not required.</li>
<li>Data entry and typing experience</li>
<li>Bilingual in English/Spanish is preferred</li>
<li>Knowledge of basic medical terminology is preferred</li>
</ul>
BENEFITS
<ul>
<li>Comprehensive benefits package, including Health, Vision, Dental, and Life insurances
<ul>
<li>FSA and Life Assistance Program (EAP)</li>
<li>401(k) Retirement Plan</li>
<li>Health Advocacy, Travel Assistance, and My Secure Advantage</li>
</ul>
</li>
<li>PTO Accrual and Holidays</li>
</ul>
#ZIP #INDNP #LI-SW1
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Medical Front Office Coordinator

<h3>Job Description</h3>
Job Description
Medical Front Office &amp; Insurance Coordinator - Neurology
Starting at $19/hour
Position Summary:
We are seeking a reliable and experienced Medical Front Office &amp; Insurance Coordinator with at least 2 years of neurology front desk experience. This role requires proficiency in Epic, insurance verification, pre-authorizations, and collections. You will be the first point of contact for patients and play a vital role in maintaining efficient clinic operations while ensuring a high standard of patient service and accuracy.
Key Responsibilities:
<ul>
<li>Welcome and check-in/check-out patients in a courteous and professional manner</li>
<li>Schedule appointments and manage provider calendars efficiently</li>
<li>Verify patient insurance eligibility and benefits prior to appointments (including neurology-specific services)</li>
<li>Obtain and track prior authorizations for tests, procedures, and referrals</li>
<li>Accurately enter and update patient demographics and insurance data in Epic</li>
<li>Communicate with insurance companies to resolve claims or authorization issues</li>
<li>Maintain and organize patient records in compliance with HIPAA regulations</li>
<li>Answer phones, respond to inquiries, and route messages to appropriate departments</li>
<li>Collaborate with clinical staff to ensure efficient patient flow and documentation</li>
</ul>
Required Qualifications:
<ul>
<li>High school diploma or equivalent (Associate degree or medical office certification preferred)</li>
<li>Minimum 2 years of front desk experience in a neurology or specialty clinic</li>
<li>Proficiency in Epic EMR required</li>
<li>Strong understanding of insurance verification, authorizations, and collections processes</li>
<li>Familiarity with various insurance plans (PPO, HMO, Medicare, Medicaid, Workers Comp, etc.)</li>
<li>Excellent communication, organizational, and customer service skills</li>
<li>High attention to detail, accuracy, and professionalism</li>
<li>Ability to work independently in a fast-paced clinical environment</li>
</ul>
Preferred Skills:
<ul>
<li>Bilingual (Spanish/English) a plus</li>
<li>Knowledge of neurology-specific procedures and coding This is an excellent opportunity to make a direct impact on crisis intervention and behavioral health care in the community. Join a dedicated team focused on compassionate, patient-centered care.Dean's Professional Services is a national, award-winning staffing solutions firm. Since 1993, DPS has placed over 50,000 professionals across the nation. We work with our clients to provide placement opportunities that match your skill, experience, and personality. For more information, please visit </li>
</ul>

Medical Front Office & Insurance Coordinator

<h3>Job Description</h3>
Job Description
Position: Front Office Coordinator 
Company: Medi-Weightloss of Stamford and Wilton&nbsp;
Front Office Coordinator Job description: 
Are you passionate about health and wellness and looking for a rewarding career opportunity? Our weight loss clinic is seeking a highly motivated and results-driven Medical Front&nbsp;Office Coordinator with Medical, Sales, or Nutrition Experience to join our team and help our patients achieve their weight loss goals.
If you have a passion for wellness and are committed to providing excellent customer service, we would love to discuss an opportunity to join our team at Medi-Weightloss Clinic of Stamford &amp; Wilton CT.
The Medi-Weightloss weight loss program was developed based on the five keys to wellness: nutrition, fitness, medicine, education, and motivation.
At Medi-Weightloss, our mission is not only to help patients achieve their weight loss goals but to help them achieve long-term wellness. We understand that wellness encompasses much more than weight loss and that is why we are always working to ensure that all aspects of our patients' health are improved while on our program. In addition to offering individualized physician-supervised weight loss programs for adults, Medi-Weightloss also offers specialized weight loss programs for adolescents and for individuals at risk of or currently are diagnosed diabetics through its Acute DM Program.
Office Coordinator Responsibilities:
<ul>
<li>General Office responsibilities: Executes daily Opening / Closing procedures, collection &amp; data entry of patient registration paperwork, Patient scheduling, EMR reports, scheduling patients, handling phone calls and voice messages, check-in and check-out cash handling, product sales, product inventory, and banking.</li>
</ul>
<ul>
<li>Perform insurance verification and pre-authorization</li>
<li>Provider schedule management keeping with a focus on improving efficiency and overall productivity while maintaining optimal patient experience.</li>
<li>Answer inbound calls from potential patients inquiring about the program and/or requesting to schedule an initial consultation.</li>
<li> Manage all aspects of the Internet Lead System including inbound &amp; outbound support, call tracking, and patient scheduling.</li>
<li>Consultation- through individual consultations, present the company services and promote the value plans.</li>
<li>Utilizing a “hands on “approach in upholding company policies and standards regarding clinic operations and cleanliness.</li>
<li>Conducts follow up calls to patients to discuss the patient’s progress and address any missed appointments.</li>
</ul>
Office Coordinator Requirements
<ul>
<li>Must have experience working in a Medical, Dental, Physical Therapy, Chiropractic or similar office.</li>
<li>Medical Assistant or Nutrition counselor experience a plus</li>
<li>Ability to work on Saturday from 7 am to 1 pm</li>
</ul>
Office Coordinator Other Skills/Abilities
<ul>
<li>&nbsp;Must be able to multi-task, apply critical thinking skills, and provide highest level of customer service at all levels of the operation</li>
<li>Interpersonal / human relations skills</li>
<li>Ability to maintain confidentiality</li>
<li>Must demonstrate excellent communication skills both oral and written</li>
<li>Strong interpersonal skills with the ability to effectively communicate both over the phone and face-to-face.</li>
<li>Attention to detail with the ability to multi-task and work in a fast-paced environment.</li>
<li>Must have a CAN DO attitude</li>
</ul>
Company website:
<a href="https://mediweightloss.com/locations/Stamford/" target="_blank">https://mediweightloss.com/locations/Stamford/</a>
<a href="https://mediweightloss.com/locations/Wilton/" target="_blank">https://mediweightloss.com/locations/Wilton/</a>
Salary: Starting from $20

<h3>Job Description</h3>
Job Description
Job Summary
The Front Office Coordinator would be responsible for greeting all patients and clinic visitors in a friendly manner, directing them to the appropriate location, and providing general information about the office. The front office activities include receptionist tasks, check-in &amp; check-out processes and referral coordination duties.
Job Responsibilities
<ul>
<li>Answering phones efficiently and with the proper etiquette, directing the calls to the appropriate person/department. Updating patient information in computer when necessary</li>
<li>Scheduling new patients, collecting insurance information, filling out proper forms to set up new patient files and preparing file labels</li>
<li>Verifying medical insurance for all appointments (at least one day prior to service) and walk-in patients</li>
<li>Maintaining inventory of new patient forms and office supplies required for front desk activities</li>
<li>Monitoring patient wait time and ensuring physicians' on-time schedule. Prioritizing appointment versus walk-in. Assisting in pulling charts for walk-in patients.</li>
<li>Providing patients the proper documentation for quick referrals using preferred network</li>
<li>Ensuring patients leave with all necessary forms and paperwork (i.e. receipt of visit, lab requisition, prescription, etc.)</li>
<li>Scheduling any necessary follow-up appointments, confirming next days appointments, and also following up on any missed appointments</li>
<li>Respecting and maintaining privacy and dignity of patients to assure client confidentiality at all times</li>
</ul>
Job Qualifications
<ul>
<li>High school diploma or equivalent</li>
<li>1 year of experience within a medical office setting</li>
<li>Data entry and typing experience</li>
<li>Bilingual in English/Spanish is preferred</li>
<li>Knowledge of basic medical terminology is preferred</li>
</ul>
BENEFITS
<ul>
<li>Comprehensive benefits package, including Health, Vision, Dental, and Life insurances
<ul>
<li>FSA and Life Assistance Program (EAP)</li>
<li>401(k) Retirement Plan</li>
<li>Health Advocacy, Travel Assistance, and My Secure Advantage</li>
</ul>
</li>
<li>PTO Accrual and Holidays</li>
</ul>
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sucLrq08rM

<h3>Job Description</h3>
Job DescriptionCompany Description 
Experience the highest level of appreciation at UM Baltimore Washington Medical Center — named Top Workplace in the Baltimore area by The Baltimore Sun two years in a row (2019 &amp; 2020); Top Workplace in the USA for 2021!&nbsp; As part of the acclaimed University of Maryland Medical System, our facility is one of three ANCC Pathway to Excellence® designated hospitals in Maryland. UM BWMC features one of the state’s busiest emergency departments, as well as a team of experts who care for our community and one another.&nbsp; The University of Maryland Baltimore Washington Medical Center (UMBWMC) provides the highest quality health care services to the communities we serve. Our medical center is home to leading-edge technology, nationally recognized quality, personalized service and outstanding people. We have 285 licensed beds and we’re home to 3,200 employees and over 800 physicians. Our expert physicians and experienced, compassionate staff are connected to medical practices in the local community as well as at University of Maryland Medical Center in downtown Baltimore. For patients, this means access to high-quality care and research discoveries aimed at improving Maryland’s health.&nbsp; Our physicians and nursing staff specialize in emergency, acute, medical-surgical and critical care. In addition, our medical center is home to many Centers of Excellence, offering expert outpatient health care.
Job Description 
Shift Schedule: Monday - Friday 7:45AM - 4:15PM
Location: Baltimore Washington Medical Center
Address:&nbsp;255 Hospital Drive 3rd Floor, Glen Burnie, MD 21061
General Summary
Under moderate supervision, performs a variety of clerical activities to support clinical operations including customer service, telephone management, scheduling, registration, and copay collections. Ensures that all provider schedules are appropriately populated, telephones are managed, and complete registration information is captured prior to or during each patient visit.
Principal Responsibilities and Tasks
The following statements are intended to describe the general nature and level of work being performed by people assigned to this classification. These are not to be construed as an exhaustive list of all job duties performed by personnel so classified.
<ul>
<li>Receives and screens visitors and telephone calls. Provides general information in person and on the telephone.</li>
<li>Calls patients to verify appointments.</li>
<li>Verifies patient demographic information including insurance verification prior to the patient visit for all pre-scheduled patients. Performs data entry of patient demographic information. Types letters and faxes information as needed.</li>
<li>Registers all patients at each visit utilizing established policies for the capture of complete and up-to-date patient and insurance information Receives and documents patient responsible payments including co-payments, past balance payments, and other patient-responsible charges.</li>
<li>Schedules patients for physician visit. Maintains and updates appointment calendars.</li>
<li>Processes all referral requests by physicians and patients within a timely manner and according to clinic procedure.</li>
<li>Notifies clinical personnel of patient arrival.</li>
<li>Maintains entry log of incoming visitors.</li>
<li>Processes and delivers departmental mail.</li>
<li>&nbsp;Prepares examination room for patients. Cleans examination rooms between patients and at the end of the day.</li>
<li>Tracks down labs on patients and follows up with lab companies when errors occur.</li>
<li>Coordinates files and office information – updates charts, labs, x-rays, dictated notes, etc.</li>
<li>Pulls and prepares charts for current and follow-up appointments.</li>
<li>Processes and maintains medical records in accordance with records protocols.</li>
<li>Discharges each patient via established policies, including charge entry for current visit if appropriate, scheduling of future appointments, facilitation of ancillary procedures as necessary, and provides for the patient a receipt for services rendered.</li>
<li>Performs other duties as assigned.</li>
</ul>
Qualifications 
Education and Experience
<ul>
<li>High School Diploma or equivalent (GED) is required.&nbsp;One (1) year of customer service experience required.</li>
<li>One (1) year relevant front-desk experience preferred. Experience within a healthcare environment preferred.</li>
<li>Certification in scheduling and registration preferred.</li>
</ul>
Knowledge, Skills and Abilities
<ul>
<li>Ability to interact with personnel of all levels within the organization and work within a multi-disciplinary team environment.</li>
<li>Interpersonal skills, customer orientation and an outgoing and pleasant demeanor.</li>
<li>Prior experience and demonstrated competence with patient or customer information systems.</li>
<li>Highly effective verbal, written and interpersonal communication skills to communicate effectively with all levels hospital staff, patients, visitors, and levels of staff.</li>
</ul>
 Additional Information 
All your information will be kept confidential according to EEO guidelines.
Compensation:
<ul>
<li>Pay Range:&nbsp;$17.68&nbsp;- $24.76</li>
<li>Other Compensation (if applicable):</li>
<li>Review the 2024-2025 UMMS Benefits Guide</li>
</ul>

Medical Front Office Coordinator, Pulmonology

<h3>Job Description</h3>
Job DescriptionSalary: Hourly DOE 
Axis Hand and Physical Therapy is looking for aFront Office Coordinatorto join the team. We pride ourselves on providing amazing patient care and customer service. We submerge our staff into our shared value of "WE ARE HERE TO HELP". The job of a Front Office Coordinator is to greet, check in, check out, and schedule patients with a positive and friendly attitude. Past experience in medical or rehab clinic preferred. Ability to work in a fast and dynamic workplace....
 
Responsibilities
<ul>
<li>Greets and welcomes guests, visitors and patients to the medical office</li>
<li>Answers, screens, and directs calls to appropriate parties</li>
<li>Schedules patient visits and office visits based on patient needs</li>
<li>Performs general clerical duties such as taking payments, filing, typing, copying, scanning, faxing etc.</li>
<li>Other duties as assigned by manager or supervisor</li>
</ul>
Required Skills
<ul>
<li>Previous experience in medical office preferred but not required.</li>
<li>Customer service experience.</li>
<li>Excellent written and verbal communication skills.</li>
<li>Ability to multi-task, prioritize, and manage time effectively.</li>
</ul>
 
Job Type: Full-time
 
Benefits:
 
<ul>
<li>Dental insurance</li>
<li>Health insurance</li>
<li>Health savings account</li>
<li>Life insurance</li>
<li>Paid sick time</li>
<li>Paid time off</li>
<li>Retirement plan</li>
</ul>
 
Healthcare setting:
 
<ul>
<li>Clinic</li>
</ul>
 
Medical specialties:
 
<ul>
<li>Orthopedics</li>
<li>Sports Medicine</li>
<li>Physical Therapy</li>
<li>Occupational Therapy</li>
</ul>
 
Schedule:
 
<ul>
<li>8 hour shift</li>
<li>Monday to Friday</li>
<li>No weekends</li>
</ul>
 
Ability to commute/relocate:
 
<ul>
<li>Ladson SC: Reliably commute or planning to relocate before starting work (Required)</li>
</ul>
 
Experience:
 
<ul>
<li>Customer service: 1 year (Preferred)</li>
<li>Medical terminology: 1 year (Preferred)</li>
<li>Computer skills: 1 year (Preferred)</li>
</ul>

Medical Receptionist/Front Office Coordinator

<h3>Job Description</h3>
Job Description
The Front Office Coordinator is responsible for providing exceptional customer service to patients, ensuring smooth office operations, and maintaining a welcoming and professional environment. This includes scheduling appointments, answering inquiries, managing patient records, processing payments, and resolving patient concerns while maintaining confidentiality and adhering to all company policies and procedures.
 
Please Note: Employment at EVEXIAS/FarmaKeio is contingent upon successful completion of applicable background and/or health screenings. We kindly ask that only candidates who can confidently meet these requirements apply.
Compensation:
$19 - $22 hourly
Responsibilities:
Essential Duties and Responsibilities
<ul>
<li>Welcomes patients and visitors by greeting patients and visitors in person or on the telephone, answering or referring inquiries.</li>
<li>Optimizes patients' satisfaction, provider time, and treatment room utilization by scheduling appointments efficiently.</li>
<li>Keeps patient appointments on schedule by notifying the back-office team of the patient's arrival as well as any potential delays.</li>
<li>Answering patients' questions, plus maintaining the reception area.</li>
<li>Maintains patient accounts by obtaining, recording, and updating personal and financial information.</li>
<li>Accurate recording and collection of patient charges.</li>
<li>Submitting cosmetic patients to vendor sites for patient discounts and points.</li>
<li>Maintains business office inventory and equipment by checking stock to determine inventory level, anticipating needed supplies, placing and expediting orders for supplies, verifying receipt of supplies, and notifying management immediately of equipment issues.</li>
<li>Protects patients' rights by maintaining confidentiality of personal and financial information.</li>
<li>Use professional telephone and electronic communication etiquette to answer and respond appropriately to patients.</li>
<li>Be knowledgeable of all products and services and be able to effectively communicate with patients, but implement limits when questions should be referred to medical staff.</li>
<li>Project a professional image through personal appearance, demeanor, and communication (oral, verbal, and written).</li>
<li>Maintain a clean and well-organized work environment.</li>
<li>Suggest customer service improvements to the company's existing systems or processes.</li>
</ul>
Qualifications:
<ul>
<li>To perform this job successfully, an individual must be able to execute each essential duty satisfactorily and be adept at multitasking.</li>
<li>They must be detail-oriented and have strong organizational and time management skills. An exceptional customer service orientation is a must! The candidate should be very comfortable working with the Microsoft Office Suite of products and be willing to learn our EMR system (PatientNow).</li>
<li>They must be able to think creatively about problem-solving and look for opportunities to move tasks and projects forward in the face of potential roadblocks, keeping the company’s highest level of service in mind while maintaining fiscal responsibility.</li>
<li>Additionally, the successful candidate will be expected to be a team member who fits into the culture of the company and works well with other team members at all levels - peers and subordinates.</li>
</ul>
About Company 
EVEXIAS Medical Centers - Southlake is a premier health clinic that provides patients with the care and tools to not only live their best but look their best, focusing on hormone optimization. Whether it’s stress reduction, weight loss, sexual vitality, rejuvenated appearance, or just a little more spring in your step, the team members at EVEXIAS Medical Centers are ready to help. There is no one-size-fits-all solution, and our individualized treatment plans and therapies make sure our patients achieve the results they deserve.

<h3>Job Description</h3>
Job Description
We are a growing medical business specializing in&nbsp; Upright MRI Imagjng and Regenerative Medicine.&nbsp; Looking for strong front office person with good office skills scheduling patients, answering phones etc.&nbsp;

<h3>Job Description</h3>
Job Description
About Us: We are a wellness-focused medical clinic specializing in joint injections, hormone therapy, weight loss, and regenerative medicine. We are passionate about helping our patients feel and function at their best through non-invasive, customized care. We’re seeking a highly organized and personable Front Office Coordinator to join our team and be the welcoming face of our clinic. This is one day a week on Thursdays that will cover for our other coordinator when she is out. Possibility to expand to Fridays. 
Position Summary:
The Front Office Assistant plays a vital role in delivering an exceptional patient experience. This individual is responsible for managing daily front desk operations including answering phones, scheduling appointments, checking patients in and out, taking payments, and assisting with general patient inquiries. A successful candidate will have prior medical office experience and a calm, confident demeanor, especially when working with demanding or high-maintenance patients.
Key Responsibilities:
<ul>
<li>Answer incoming calls promptly and professionally</li>
<li>Schedule, reschedule, and confirm patient appointments</li>
<li>Greet patients warmly and check them in and out efficiently</li>
<li>Collect and process payments at the time of service</li>
<li>Maintain up-to-date knowledge of clinic services and protocols</li>
<li>Respond to patient questions in person, by phone, and via email</li>
<li>Handle patient concerns with empathy while maintaining clinic policies</li>
<li>Communicate effectively with clinical staff regarding scheduling and patient flow</li>
<li>Maintain a tidy and welcoming front office environment while running the clinic on time</li>
<li>Assist with basic administrative duties as needed</li>
<li>Be able to communicate all the services we offer when patients call and inquire</li>
<li>Ability to sell packages and products</li>
</ul>
Qualifications:
<ul>
<li>Minimum 1–2 years of experience in a medical office or clinic setting (required)</li>
<li>Excellent customer service and communication skills</li>
<li>Strong multitasking and time management abilities</li>
<li>Experience with EMR/EHR systems and scheduling software</li>
<li>Ability to remain calm and professional under pressure</li>
<li>Skilled at setting boundaries and handling pushy or upset patients with tact</li>
<li>Reliable, punctual, and team-oriented</li>
</ul>
Preferred Skills:
<ul>
<li>Familiarity with wellness services such as hormone replacement therapy, joint injections, or IV therapy</li>
<li>Bilingual (English/Spanish) is a plus</li>
<li>Knowledge of HIPAA regulations</li>
</ul>

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