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Sr ServiceNow Analyst, Corporate Applications (ITS Analyst Sr) CalOptima Join Us - Where Your Talent Meets Opportunity. We're Better Together The Team You'll Join We are a mission driven community-based organization that serves member health with excellence and dignity, respecting the value and needs of each person. If you are ready to advance your career while making a difference, we encourage you to review and apply today and help us build healthier communities for all. More About the Opportunity We are hoping you will join us as a Sr ServiceNow Analyst, Corporate Applications (ITS Analyst Sr) and help shape the future of healthcare where you'll be an integral part of our IT - Infrastructure team, helping to strive for excellence while we serve our member health with dignity, respecting the value and needs of each of our members through collaboration with our providers, community partners and local stakeholders. You will facilitate the development, coordination and integration of program related activities through vendor-supported corporate applications. You will also define system scope, objectives and business requirements to meet user needs. Included with that, you will assist business customers in making informed decisions regarding the development, configuration and functionality of various applications and provide technical consulting to end users on projects. Also, you will provide coordination and services relevant to key functions of software supported by the Information Technology (IT) department, which supports a variety of end users and software, usually provided by a third-party vendor. Lastly, you will contribute to the support and maintenance of assigned applications and serve as a technical point-of-contact. Together, we are building a stronger, more equitable health system. Your Contributions To the Team: 
<ul>
<li>70% - Program Support
<ul>
<li>Participates in a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability.</li>
<li>Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department.</li>
<li>Develops and maintains workflows, business rules, user interface policies, client scripts and integrations.</li>
<li>Optimizes existing and develops new service catalog offerings and associated flows with a focus on continual improvement and automation.</li>
<li>Supports the design of custom catalog items; works with business partners and the Service Catalog manager and application owner for implementation.</li>
<li>Configure ServiceNow modules such as ITSM, ITOM, ITAM, SPM or others as required.</li>
<li>Maintains an ongoing knowledge of the ServiceNow product, version upgrades, enhancements, new features, etc. </li>
</ul>
</li>
<li>25% - Technical Support
<ul>
<li>Processes core system configuration as well as day-to-day user requests and incidents.</li>
<li>Creates technical design, ServiceNow code and architecture and works with key business units to build solutions and processes, supporting maintenance, continual service improvement and new capabilities on the ServiceNow platform.</li>
<li>Provides technical guidance on existing workflows for streamlining and improved efficiency.</li>
<li>Provides production support to resolve problems with production processing. </li>
</ul>
</li>
<li>5% - Other
<ul>
<li>Completes other projects and duties as assigned.</li>
</ul>
</li>
</ul>
 Do You Have What the Role Requires? 
<ul>
<li>Bachelor's degree in information services or related field PLUS 5 years of direct experience as a ServiceNow admin or application owner required; an equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying. </li>
<li>5 years of IT technical application support experience required. </li>
<li>5 years of computer hardware and/or software troubleshooting techniques and system support required.</li>
</ul>
 You'll Stand Out More If You Possess the Following: 
<ul>
<li>ServiceNow Certified Implementation Specialist. </li>
<li>ServiceNow Certified Application Developer. </li>
<li>Information Technology Infrastructure Library certification. </li>
</ul>
 What the Regulatory Agencies Need You to Possess? 
<ul>
<li>N/A</li>
</ul>
 Your Knowledge &amp; Abilities to Bring to this Role: 
<ul>
<li>Develop rapport and establish and maintain effective working relationships with CalOptima Health's leadership and staff and external contacts at all levels and with diverse backgrounds. </li>
<li>Work independently and exercise sound judgment.</li>
<li>Communicate clearly and concisely, both orally and in writing.</li>
<li>Work a flexible schedule; available to participate in evening and weekend events.</li>
<li>Organize, be analytical, problem-solve and possess project management skills.</li>
<li>Work in a fast-paced environment and in an efficient manner.</li>
<li>Manage multiple projects and identify opportunities for internal and external collaboration.</li>
<li>Motivate and lead multi-program teams and external committees/coalitions.</li>
<li>Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment.</li>
</ul>
 Your Physical Requirements (With or Without Accommodations): 
<ul>
<li>Ability to visually read information from computer screens, forms and other printed materials and information.</li>
<li>Ability to speak (enunciate) clearly in conversation and general communication.</li>
<li>Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions.</li>
<li>Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting.</li>
<li>Lifting and moving objects, patients and/or equipment 10 to 25 pounds</li>
</ul>
 Ways We Are Here For You 
<ul>
<li>You'll enjoy competitive compensation for this role.
<ul>
<li>Our current hiring range is: Pay Grade: 314 - $99,902 - $159,843 ($48.03 - $76.8476). 
<ul>
<li>The base pay offered will take into account internal equity and also may vary depending on the candidate's job-related knowledge, skills, and experience among other factors. </li>
</ul>
</li>
</ul>
</li>
<li>This position is approved for Full Telework (**If the position is Telework, it is eligible in California only**) </li>
<li>A <a href="https://apptrkr.com/get_redirect.php?id=6635684&amp;targetURL=https://www.caloptima.org/en/careers#benefits" target="_blank">comprehensive benefits package</a> </li>
<li>CalPERS pension program and additional retirement packages. </li>
<li>Additional benefits and perks including:
<ul>
<li>A generous PTO program</li>
<li>A quality work life balance</li>
<li>Various wellness programs</li>
<li>Tuition Reimbursement</li>
<li>Professional development opportunities</li>
<li>Career development opportunities</li>
<li>Flexible scheduling</li>
<li>And the satisfaction of knowing your work directly impacts and improves healthcare access for thousands of individuals and families.</li>
</ul>
</li>
</ul>
 Our Work Environment: If located at the 500, 505 Building or a remote work location: 
<ul>
<li>Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed.</li>
<li>There are no harmful environmental conditions present for this job.</li>
<li>The noise level in this work environment is usually moderate.</li>
</ul>
 If located at PACE: 
<ul>
<li>Work is typically indoors in a clinical setting serving the frail and elderly.</li>
<li>There may be harmful or hazardous environmental conditions present for this job.</li>
<li>The noise level in this work environment is usually moderate to loud.</li>
</ul>
 If located in the Community: 
<ul>
<li>Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. </li>
<li>Employee will occasionally work outdoors in varied temperatures.</li>
<li>There may be harmful or hazardous environmental conditions present for this job.</li>
<li>The noise level in this work environment is usually moderate to loud.</li>
</ul>
 Why Join Us? We believe that diverse perspectives drive innovation. Each employee brings a unique perspective to the overall team and we value everyone's input and we are committed to creating an inclusive environment where you and every team member can thrive while making a meaningful impacts on our community members. Our team reflects and represents the communities we serve, and we welcome candidates from all backgrounds who share our commitment to accessible, quality healthcare. What's Your Next Step? All Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. Do NOT miss out. If you want to join our team, the deadline for the first review of applications is October 22, 2025 at 9:00 PM (PST). We are encouraging you to apply early. If you apply after the first review date, your application is not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. Our Commitment to You Your application and resume will be reviewed by a dedicated recruiter to this position. If your experience matches what we need, we will reach out to you to discuss the next steps. The selection process may include, but is not limited to, a skills assessment, phone screen and interview. If you make it through the steps above and are selected for this exciting role, you will be required to undergo a reference and a background check (to include a conviction record) and if applicable also pass a drug screening and/or a post-offer pre-employment medical examination (for specific positions) If you are an Internal CalOptima Health applicant, please apply through the internal portal on InfoNet. We will make sure to keep you updated through each step of the process on your candidate portal. Please make sure to watch for updates on your candidate portal and you emails which will be sent to the email address you listed on your application. Please check your email, including your SPAM folder, regularly throughout the recruitment process. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation at (714) 246-8400 if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. To apply, please visit: <a href="https://apptrkr.com/6635684" target="_blank">https://jobs.caloptima.org/jobs/sr-servicenow-analyst-corporate-applications-its-analyst-sr-505-city-parkway-west-california-united-states</a> Copyright 2025 Jobelephant.com Inc. All rights reserved. <a href="https://www.jobelephant.com/" target="_blank">Posted by the FREE value-added recruitment advertising agency</a> jeid-59ee343dbcbd4147a2fd5b16aef95707

Sr ServiceNow Analyst, Corporate Applications (ITS Analyst Sr)

Sr. Configuration Analyst (ITS Analyst, Sr.) CalOptima Join Us - Where Your Talent Meets Opportunity. We're Better Together The Team You'll Join We are a mission driven community-based organization that serves member health with excellence and dignity, respecting the value and needs of each person. If you are ready to advance your career while making a difference, we encourage you to review and apply today and help us build healthier communities for all. More About the Opportunity We are hoping you will join us as a Sr Configuration Analyst (ITS Analyst Sr) and help shape the future of healthcare where you'll be an integral part of our CM - Clinic Ops Admin team, helping to strive for excellence while we serve our member health with dignity, respecting the value and needs of each of our members through collaboration with our providers, community partners and local stakeholders. The Configuration Analyst Sr will lead the design, development, and implementation of configuration solutions within the JIVA system to support enhancement and configuration requests for clinical applications, operating within an Agile Framework. You will collaborate with Configuration Management Specialist, business stakeholders, Information Technology (IT), and 3rd party vendors hosting the SAS solution in Agile ceremonies to deliver high-quality, compliant, and efficient configuration solutions iteratively. You will ensure configurations meet business needs, system capabilities, and regulatory requirements while contributing to sprint goals. Together, we are building a stronger, more equitable health system. Your Contributions To the Team: 
<ul>
<li>60% - Configuration Implementation and Delivery
<ul>
<li>Participates in a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability.</li>
<li>Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department.</li>
<li>Configuration Implementation: Executes configuration tasks within the JIVA system during sprints, creating and modifying assessments, letters, and business rules to align with business needs and system standards.</li>
<li>Vendor Collaboration: Engages in ticket review meetings to escalate issues, discuss complex tickets, and ensure timely resolution of challenges.</li>
<li>Cross-Team Collaboration: Works closely with IT, shared services, and Configuration Management Specialists in Agile ceremonies to address complex requests, resolve dependencies, and ensure seamless integration of configurations with other systems.</li>
<li>Testing and Validation: Conducts unit testing during sprints and support user acceptance testing (UAT) in sprint reviews to validate configurations meet acceptance criteria and business requirements.</li>
<li>Documentation: Maintains detailed documentation of configuration changes, technical specifications, and processes in Agile tools (e.g., Jira) to ensure traceability, compliance, and knowledge sharing.</li>
<li>Issue Resolution: Troubleshoots and resolves configuration-related issues within sprints, escalating to the JIVA vendor or IT teams when necessary to maintain system stability and sprint commitments.</li>
<li>Compliance and Standards: Ensures all configurations adhere to organizational standards, regulatory requirements (e.g., HIPAA), and JIVA system best practices throughout the Agile delivery process.</li>
<li>Knowledge Sharing: Serves as a subject matter expert and shares expertise with team members through mentoring, training, or documentation during sprints, enhancing team capabilities and maintaining consistency in configuration practices.</li>
<li>Process Improvement: Contributes to Agile retrospectives to identify opportunities to optimize configuration workflows, tools, or processes within the JIVA system, improving efficiency and quality of sprint deliverables.</li>
<li>Agile Collaboration: Actively participates in Agile ceremonies, including sprint planning, daily standups, sprint reviews, and retrospectives, to foster collaboration and continuous improvement. </li>
</ul>
</li>
<li>30% - Feature Planning
<ul>
<li>Solution Development: Collaborates with Configuration Management Specialist during backlog refinement and sprint planning to design and develop configuration solutions (e.g., assessments, letters, business rules) that meet user story acceptance criteria within the JIVA system.</li>
<li>Initial Request Review: Assesses incoming configuration and enhancement requests during sprint planning to determine feasibility, compatibility with JIVA system capabilities, and resource requirements, providing input for user story sizing.</li>
<li>Sizing and Planning: Participates in Agile ceremonies (e.g., sprint planning, backlog refinement) to size configuration tasks, provide technical insights on feasibility, and helps establish sprint delivery timelines and priorities. </li>
</ul>
</li>
<li>10% - Other
<ul>
<li>Completes other projects and duties as assigned. </li>
</ul>
</li>
</ul>
 Do You Have What the Role Requires? 
<ul>
<li>Bachelor's degree in healthcare administration, information technology, business, or a related field PLUS 7 years of experience in application configuration, software development, or clinical systems support, of that, 5 years must be in a healthcare operations setting required; an equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying. </li>
<li>5 years of experience with troubleshooting, testing, and documentation in an Agile or Kanban setting required. </li>
<li>5 years of experience with Software Management Applications such as Service Now (SNOW), JIRA, SharePoint required. </li>
<li>3 years of experience in application configuration, software development, or clinical systems support, preferably with the JIVA system required. </li>
</ul>
 You'll Stand Out More If You Possess the Following: 
<ul>
<li>Agile certifications (e.g., Certified Scrum Developer, SAFe Developer). </li>
<li>2 years of JIVA application experience in application configuration, software development. </li>
<li>Experience with vendor coordination and cross-functional Agile team collaboration.</li>
</ul>
 What the Regulatory Agencies Need You to Possess? 
<ul>
<li>n/a</li>
</ul>
 Your Knowledge &amp; Abilities to Bring to this Role: 
<ul>
<li>Develop rapport and establish and maintain effective working relationships with CalOptima Health's leadership and staff and external contacts at all levels and with diverse backgrounds. </li>
<li>Work independently and exercise sound judgment.</li>
<li>Communicate clearly and concisely, both orally and in writing.</li>
<li>Work a flexible schedule; available to participate in evening and weekend events.</li>
<li>Organize, be analytical, problem-solve and possess project management skills.</li>
<li>Work in a fast-paced environment and in an efficient manner.</li>
<li>Manage multiple projects and identify opportunities for internal and external collaboration.</li>
<li>Motivate and lead multi-program teams and external committees/coalitions.</li>
<li>Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment.</li>
</ul>
 Your Physical Requirements (With or Without Accommodations): 
<ul>
<li>Ability to visually read information from computer screens, forms and other printed materials and information.</li>
<li>Ability to speak (enunciate) clearly in conversation and general communication.</li>
<li>Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions.</li>
<li>Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting.</li>
<li>Lifting and moving objects, patients and/or equipment 10 to 25 pounds</li>
</ul>
 Ways We Are Here For You 
<ul>
<li>You'll enjoy competitive compensation for this role.
<ul>
<li>Our current hiring range is: Pay Grade: 314 - $99,902 - $159,843 ($48.03 - $76.8476). 
<ul>
<li>The base pay offered will take into account internal equity and also may vary depending on the candidate's job-related knowledge, skills, and experience among other factors. </li>
</ul>
</li>
</ul>
</li>
<li>This position is approved for Full Telework (**If the position is Telework, it is eligible in California only**) </li>
<li>A <a href="https://apptrkr.com/get_redirect.php?id=6631734&amp;targetURL=https://www.caloptima.org/en/careers#benefits" target="_blank">comprehensive benefits package</a> </li>
<li>CalPERS pension program and additional retirement packages. </li>
<li>Additional benefits and perks including:
<ul>
<li>A generous PTO program</li>
<li>A quality work life balance</li>
<li>Various wellness programs</li>
<li>Tuition Reimbursement</li>
<li>Professional development opportunities</li>
<li>Career development opportunities</li>
<li>Flexible scheduling</li>
<li>And the satisfaction of knowing your work directly impacts and improves healthcare access for thousands of individuals and families.</li>
</ul>
</li>
</ul>
 Our Work Environment: If located at the 500, 505 Building or a remote work location: 
<ul>
<li>Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed.</li>
<li>There are no harmful environmental conditions present for this job.</li>
<li>The noise level in this work environment is usually moderate.</li>
</ul>
 If located at PACE: 
<ul>
<li>Work is typically indoors in a clinical setting serving the frail and elderly.</li>
<li>There may be harmful or hazardous environmental conditions present for this job.</li>
<li>The noise level in this work environment is usually moderate to loud.</li>
</ul>
 If located in the Community: 
<ul>
<li>Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. </li>
<li>Employee will occasionally work outdoors in varied temperatures.</li>
<li>There may be harmful or hazardous environmental conditions present for this job.</li>
<li>The noise level in this work environment is usually moderate to loud.</li>
</ul>
 Why Join Us? We believe that diverse perspectives drive innovation. Each employee brings a unique perspective to the overall team and we value everyone's input and we are committed to creating an inclusive environment where you and every team member can thrive while making a meaningful impacts on our community members. Our team reflects and represents the communities we serve, and we welcome candidates from all backgrounds who share our commitment to accessible, quality healthcare. What's Your Next Step? All Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. Do NOT miss out. If you want to join our team, the deadline for the first review of applications is October 20, 2025 at 9:00 PM (PST). We are encouraging you to apply early. If you apply after the first review date, your application is not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. Our Commitment to You Your application and resume will be reviewed by a dedicated recruiter to this position. If your experience matches what we need, we will reach out to you to discuss the next steps. The selection process may include, but is not limited to, a skills assessment, phone screen and interview. If you make it through the steps above and are selected for this exciting role, you will be required to undergo a reference and a background check (to include a conviction record) and if applicable also pass a drug screening and/or a post-offer pre-employment medical examination (for specific positions) If you are an Internal CalOptima Health applicant, please apply through the internal portal on InfoNet. We will make sure to keep you updated through each step of the process on your candidate portal. Please make sure to watch for updates on your candidate portal and you emails which will be sent to the email address you listed on your application. Please check your email, including your SPAM folder, regularly throughout the recruitment process. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation at (714) 246-8400 if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. To apply, please visit: <a href="https://apptrkr.com/6631734" target="_blank">https://jobs.caloptima.org/jobs/sr-configuration-analyst-its-analyst-sr-505-city-parkway-west-california-united-states</a> Copyright 2025 Jobelephant.com Inc. All rights reserved. <a href="https://www.jobelephant.com/" target="_blank">Posted by the FREE value-added recruitment advertising agency</a> jeid-585b800158f1e74394600ded10c30129

Sr. Configuration Analyst (ITS Analyst, Sr.)

BUSINESS INTELLIGENCE ANALYST: Analyze, design/ test applications w MS Power Platform (Power BI, Apps, Automate) Support projects w/ MS Project, Excel, Visio/ SharePoint. Drive process automation / generate actionable insights for strategic decisions. Lead projects, manage incident resolution/ enforce security governance. Collaborate w/ IT teams to implement scalable cloud solutions. Bachelors in Science, Engineering, Statistics, Computer Science, I.T. or similar + 24 Months experience. Salary $147,014. Requires travel to various unanticipated locations throughout the USA Mail resume to: American Software Resources, Inc., 4 Brower Avenue, Suite 4, Woodmere, NY 11598

Business Intelligence Analyst

<h3>Job Description</h3>
Job DescriptionService Wire Company, a premier supplier of industrial and utility wire and cable, is currently seeking an IT Analyst in Culloden, WV. If you are looking to join a great organization and a chance to become a part of our growing team, this may be the opportunity for you! Position Summary:This position is ideal for an IT professional at the early phases of their career with a strong desire to gain technical experience and a growth mindset.&nbsp; &nbsp;The ideal candidate will have strong collaboration skills and a strong desire for ongoing feedback.&nbsp; The IT Analyst will work closely with our team of developers, sales professionals, cybersecurity professionals and business analysts to drive business strategy in software development, systems administration, and database management.&nbsp; Tasks/Duties/Responsibilities:
<ul>
<li>Conduct regular research and analysis to propose business areas where technology can be employed to improve business operations</li>
<li>Write production-ready code in various programming languages</li>
<li>Collaborate with team members to create software solutions</li>
<li>Participate in development meetings and perform administrative tasks as needed</li>
<li>Debug and test code to ensure quality and reliability</li>
<li>Creating and rolling out fixes and publishing finished code to the production server</li>
<li>Analyze software and hardware issues while providing timely solutions to maintain system performance</li>
<li>Identifying and resolving technical issues and maintaining the security of the company’s computer systems</li>
<li>Working with clients onsite and offsite to understand their technological needs and assist with their user acceptance testing processes</li>
<li>Establish strong relationships with key sponsors, stakeholders and team members by building trust and rapport</li>
<li>Provide training and support to end users on new software and solutions</li>
<li>Stay updated with the emerging trends and technologies in the IT industry</li>
<li>Other duties as assigned</li>
</ul>
Knowledge/Skills/Requirements:
<ul>
<li>Bachelor’s degree in computer science or related field</li>
<li>Demonstrable expertise in various technical areas, including programming, network administration, software installation and configuration.</li>
</ul>
<ul>
<li>Self-starter with the ability to work independently and meet project management deadlines</li>
<li>Proven collaboration skills</li>
<li>Familiarity with software development life cycles and methodologies</li>
<li>Ability to adapt to changing priorities and deadlines</li>
<li>Proven programming skills and ability to learn and apply new knowledge efficiently</li>
<li>Strong understanding of computer science fundamentals</li>
<li>Proficiency in one or more programming languages</li>
<li>Strong communication and problem-solving skills</li>
<li>Prior experience with HTML/CSS, PHP and SQL a plus</li>
<li>Knowledgeable and able to work in a Linux development and Server environment</li>
</ul>
Reports To:
<ul>
<li>Directly: Director, IT, Indirectly: IT Supervisor - Enterprise Systems</li>
</ul>
 Work Environment and Physical Demands
<ul>
<li>Office-based role </li>
<li>Collaborative team environment</li>
<li>Opportunities for growth and professional development</li>
<li>Fast-paced and dynamic environment with a focus on delivering high-quality software solutions tailored to enable business</li>
</ul>

IT Analyst

<h3>Job Description</h3>
Job Description
We have an immediate opportunity for an IT Project Support Analyst in the Los Angeles area. This position requires experience with organizing project operations and providing a range of administrative and coordination functions for software implementation projects. This is a hybrid position which requires various days in the office.
Duties and Responsibilities
<ul>
<li>Responsible for coordinating communication and information flow among the project team members</li>
<li>This role supports the Project Manager with planning and executing projects, tracking progress and identifying challenges and risks</li>
<li>Provide Project Manager with analyzed reports with key metrics, and project data providing update and status on projects</li>
<li>Responsible for acting as resource for the team on processes, systems, and day to day work and progress</li>
<li>Develops presentation, dashboards, and visuals to communicate effectively the project status and technical details</li>
<li>Maintain log on project risk, change requests issue in tracking systems</li>
<li>Assist with analyzing project data, metrics, and KPIs for insights and trend identification</li>
<li>Ability to prioritize and work independently on multiple projects while working with a changing workload</li>
<li>Maintain confidentiality on all highly sensitive information and data with the highest standards of conduct and integrity</li>
</ul>
Experience and Education
<ul>
<li>Associate's degree in Data Analytics, Computer Science, Information Technology, or related field being exposed to data related courses</li>
<li>At least 1 plus years’ experience planning projects, tracking software</li>
<li>Proficient with MS Office Suite to include TEAMS, Calendaring, Excel, and Smartsheet</li>
<li>Strong written and verbal communication skills</li>
<li>Seeking highly adaptable individual that is able to prioritize with a desire to learn</li>
</ul>
Upon a conditional job offer, a drug test and background check will be required.
Compensation based on experience.
(IT, Data Analytics, Code, Programming, Database, Computer Science, software implementation)
Company DescriptionAbout us: 347 Group, Inc. provides staffing resources to a variety of industries. We have an experienced team of staffing professionals and provide a wide range of services to our clients. Visit our website <a href="http://www.347group.com" target="_blank">www.347group.com</a>. 
<h3>Company Description</h3>
About us:\r\n\r\n347 Group, Inc. provides staffing resources to a variety of industries. We have an experienced team of staffing professionals and provide a wide range of services to our clients. Visit our website <a href="http://www.347group.com" target="_blank">www.347group.com</a>.

<h3>Job Description</h3>
Job DescriptionJob detailsSalary$40 - $45 an hourJob TypeContractFull Job DescriptionQA Specialist Job Number: 22-06769Be part of a company that delivers life-changing healthcare solutions. Eclaro is looking for a QA Specialist for our client in New Brunswick, NJ.Eclaro’s client is a leader in the Biopharmaceutical Industry, providing quality, innovative, and affordable medicines that make a difference in the lives of patients all over the world. If you’re up to the challenge, then take a chance at this rewarding opportunity!Position Overview:This role is an 18 to 24 month opportunity to gain experience with Bulk Drug Substance manufacturing.The Senior Quality Assurance Specialist will provide Quality oversight to the CMO with the ability to be on site up to support Quality Reviews and QA Shop Floor manufacturing support.You will manage CMO oversight for change management, deviation management, Annual Product Quality reports, Quality Agreements, Risk Assessments and CMO product release.This position may also be cross trained to cover other QA functions as needed.Responsibilities:Provides oversight for CMO Batch Production Records. Reviews executed Batch Records, GMP documents and prepare documentation for product release/disposition.Assists with Document Control and other QA functions.Coordinates and assist in timely review of documentation associated with manufacturing at CMO site.Assists with preparation for FDA and other regulatory agency audits and inspections. Provides daily summaries and follows the completion of CAPAs from audit findings.Gives guidance to CMO as needed and ensure CMO is compliant with Client Quality standards.Ensures that all audit items are resolved. Supports site for Inspection. Reviews any Quality Events, CAPAs from internal and external audits to ensure that actions necessary to provide adequate confidence that the cGMP requirements are completed on time.Escalates critical quality problems to Senior Management in a timely manner.Qualifications:BS in Life Sciences or equivalent with 5+ years related experience within a pharmaceutical or Biotechnology Company.Hands-on QA Site or ExM Operations / QA Systems experience including supporting Validations within pharmaceutical or Biotechnology Company. Must be fluent in English language.Additional experience in an area allied with cGMP Quality, Quality Systems, Biopharma Production Processes, 21CFR 210-211, ICH guidelines, FDA Guidance for Industry for Investigating OOS Results, Deviations, CAPAs, Validation, Stability Studies, QC laboratory operations and manufacturing operations, auditing is preferred.Ability to Coordinate Quality oversight and working with other site groups.Ability to review Quality documents and ensuring compliance to GMP. Documents to include batch records, logs, and others.Ability to be an effective communicator to Management, and line staff.Ability to work with other manufacturing teams to implement business objectives.Must be very detail oriented and be able to quickly detect errors within documentation.Job Type: ContractSalary: $40.00 - $45.00 per hourSchedule: 8 hour shiftWork Location: One location

<h3>Job Description</h3>
Job Description
Career at item – 
Join item, the global leader in modular systems for industrial applications. Our award-winning building kit system enhances efficiency, ergonomics, and safety across industries. We empower engineers to push boundaries and bring creative ideas to life with innovative aluminum profile solutions. At item, we inspire limitless possibilities—add your dimension with us!
<ul>
<li>Install, configure, and maintain computer hardware, peripherals, and AV equipment (e.g., TV screens, monitors, projectors)</li>
<li>Plan and execute structured cabling installations, including routing, labeling, and testing</li>
<li>Troubleshoot and resolve hardware, software, connectivity, and infrastructure issues</li>
<li>Collaborate with IT and facilities teams to support office technology setups and relocations</li>
<li>Maintain accurate documentation of installations, configurations, and asset inventory</li>
<li>Ensure compliance with safety and technical standards during installations</li>
<li>Provide technical support and guidance to end users as needed</li>
<li>Help IT Leadership in completing, innovating, and maintaining the IT.</li>
</ul>
Requirements
<ul>
<li>4 years' experience of technical IT support </li>
<li>Proven experience in IT hardware installation and support</li>
<li>Strong understanding of cabling standards (Cat5e/Cat6, HDMI, coaxial, etc.)</li>
<li>Familiarity with AV systems and display technologies</li>
<li>Ability to read technical diagrams and follow structured installation plans</li>
<li>Excellent problem-solving and communication skills</li>
<li>Physical ability to lift equipment and work in varied environments</li>
<li>Certifications in CompTIA A+, Network+, or similar A PLUS</li>
</ul>

<h3>Job Description</h3>
Job Description
Overview
Seminole Hard Rock Support Services provides Information Technology Services for Seminole Gaming, Hard Rock International and their subsidiaries and/or franchisees. The ideal candidate must possess excellent verbal and written communication skills (must be able to articulate technical information at the end user level), excellent telephone skills, strong problem solving skills, detail oriented and the ability to work independently with little supervision. Individual will be responsible to monitor systems and respond to system alerts, answer calls received at the Service Desk and address emails received into the operational mailbox. The analyst will be responsible for installing software on computers and troubleshooting application and network issues in a multi domain Active Directory environment across a global WAN. The IT Operations Analyst I will be responsible for creating system and application accounts. When system outages occur the analyst will send emails reporting system outages and/or updates, update the notes in the ticket and escalate cases according to established guidelines.
 
Responsibilities
Operations Center and Service Desk responsibilities:
<ul>
<li>Answer phone calls coming into the IT Operations Center. Provide level I / II support and achieve a first call resolution rate greater than or equal to 70%.</li>
<li>Logging calls into the Service Now IT Service Management ticketing system.</li>
<li>Communicate status of requests to customers, as needed.</li>
<li>Log and dispatch incidents and support requests.</li>
<li>Ticket administration: Monitor and process tickets from the ticketing system and e-mail queue.</li>
<li>Monitors, interpret and address system events displayed in the NOC.</li>
<li>Create and maintain active directory and other application accounts.</li>
<li>Maintain departmental knowledge base and contribute to current documents.</li>
<li>Escalate incidents to senior technicians and management as required.</li>
<li>Open requests for service with 3rd party service providers.</li>
<li>Communicate major incident to impacted parties and send outage alerts.</li>
</ul>
 
Qualifications
<ul>
<li>A minimum of two years of experience in the IT industry required with experience in the technology field for hotels or gaming resorts preferred.</li>
<li>Must be available to work different shifts that will include nights and weekends.</li>
<li>Two or more years of professional experience in pc/server/network architecture and operations.</li>
<li>Proficient in the support of Windows7 and Windows 10 operating systems.</li>
<li>Proficient in the support of Office 2016 and Office 365.</li>
<li>Two or more years of professional experience with Gaming systems, POS, Hotel PMS, ERP and audio video systems.</li>
<li>A bachelor’s degree in computer science, or equivalent related technical experience preferred.</li>
<li>A+, N+ or MCP certifications preferred.</li>
<li>ITIL certified preferred.</li>
</ul>
#IndeedSHRSS 
#LI-Onsite

IT OPS ANALYST I

<h3>Job Description</h3>
Job Description
Overview
We are seeking a motivated and detail-oriented Entry-Level Information Security Analyst to join our team. This role is ideal for recent graduates or individuals with foundational knowledge in cybersecurity who are eager to grow their skills in a dynamic and supportive environment. You will assist in monitoring, analyzing, and responding to security incidents, helping to protect the organization’s digital assets and infrastructure.
 
Responsibilities
<ul>
<li>Monitor security systems and alerts to identify potential threats or vulnerabilities.</li>
<li>Assist in incident response activities, including investigation, documentation, and remediation.</li>
<li>Collaborate with IT and other departments to help develop/design processes and ensure security best practices are followed.</li>
<li>Stay current with emerging threats, vulnerabilities, and industry trends.</li>
<li>Participate in audits and compliance activities</li>
<li>Perform other team relevant requests and responsibilities as assigned.</li>
</ul>
 
Qualifications
Qualifications
<ul>
<li>Bachelor’s degree in Cybersecurity, Information Technology, Computer Science, or related field.</li>
<li>Basic understanding of networking, operating systems, and security principles.</li>
<li>Certifications such as CompTIA Security+ or similar are desired.</li>
</ul>
Skills
<ul>
<li>Familiarity with security tools such as SIEM, antivirus/EDR, firewalls, IDS/IPS, or other event analysis, threat protection, or posture management solutions.</li>
<li>Strong analytical and problem-solving skills.</li>
<li>Excellent written and verbal communication skills.</li>
<li>Ability to work independently and as part of a team.</li>
<li>Ability to manage multiple tasks and work streams effectively.</li>
</ul>

IT SECURITY ANALYST I

<h3>Job Description</h3>
Job Description
SunPlus Data Group is looking for a Business Analyst for the State of VA in Richmond.
<ul>
<li>PAY RATE: 1099 / CTC: $67/hr ; W2 Hourly: $60/hr</li>
<li>Duration: 12 months with possibility of extending</li>
<li>Hours are M-F, 40 hrs per week day shift</li>
<li>Job # 761252</li>
</ul>
*This position is hybrid- candidates must work 3 days per week onsite in Richmond and the other 2 days remote
*It usually takes 2-3 weeks for interviews to start
JOB SUMMARY:
The Business Integrated Solutions Division (BISD) is seeking a highly experienced Business Analyst to join our Business Analytics and Testing Support Team. This role requires strong stakeholder management skills and the ability to take initiative with minimal supervision. The Business Analyst will serve as the voice of the customer, ensuring that business needs are clearly understood, articulated, and documented. The Business Analyst will work in both Agile (Sprint) and traditional Waterfall methodologies for the Software Development Lifecycle (SDLC), contributing to ensuring that customers' requirements are met through the development and delivery of requested enhancements.
Key Responsibilities:
• Act as the voice of the customer, working with IT project team members and business stakeholders to fully understand business processes, pain points, and customer needs.
• Develop expertise in customers’ business applications and organizational data management concepts, advocating for the customer throughout the SDLC.
• Conduct Root Cause Analysis to identify system gaps and deficiencies that impact the customer and require a business, technical, or blended approach for resolution.
• Diagram current processes and propose modifications using process flows (BPMN 2.0), context diagrams, and data flow diagrams to ensure clarity for both technical and non-technical stakeholders.
• Discover and document customer-centric requirements, user stories, and acceptance criteria with a focus on improving business and technical processes.
• Decompose traditional requirements into Agile Epics and Features; create clear and concise user stories that are aligned with customer goals and are easy to implement by technical teams.
• Map user stories to technical designs for system modifications, ensuring that solutions meet customer expectations.
• Identify and group related user stories into features; document dependencies, ensuring alignment with customer priorities and business processes.
• Assist the Product Owner (Business Sponsor) in maintaining the product backlog with a customer-first mindset.
• Perform Quality Analyst functions, defining test objectives, test plans, and test cases, while executing tests (including regression testing) to ensure customer satisfaction.
• Coordinate, facilitate, and document User Acceptance Testing (UAT) with business stakeholders, ensuring that the customer is at the center of the testing process and keeping Project Managers/Scrum Masters informed of progress.
Qualifications:
• Minimum of 10 years of experience delivering business and data analysis artifacts with a customer-focused approach.
• 5+ years of experience as an Agile Business Analyst with a strong understanding of Scrum concepts and methodology, including representing the customer during sprint reviews.
• Experience organizing and maintaining Product and Sprint backlogs, ensuring prioritization based on customer needs.
• Proficiency in translating client and product strategy requirements into Epics, Features, and User Stories, ensuring alignment with customer goals.
• Strong data analysis background, organizational data management concepts, and SQL/database experience, particularly in supporting customer-driven solutions.
• Proficient in understanding and developing acceptance criteria to ensure test cases meet customers needs/acceptance.
• Experience with software development applications such as Azure DevOps and/or Jira.
• Expertise with Microsoft Office products (Word, Excel, Access, Outlook, Visio, PowerPoint, Project Server).
• Experience with reporting systems, operational data stores, data warehouses, data lakes, and data marts.
• Exceptional written and oral communication skills with a proven ability to advocate for customers while working with a diverse set of peers and stakeholders.
Preferred:
• Certified Business Analysis Professional (CBAP)
• PMI - Professional in Business Analysis (PMI-PBA)
• PMI - Agile Certified Practitioner (PMI-ACP)
• Experience using Azure DevOps or Jira for agile software development and work item tracking.
• Experience with automated testing tools such as TestComplete, Cucumber, or Selenium.
Company DescriptionSunPlus Data Group is a company whose senior management has logged more than 60 man-years in managing Projects, Software engineering, production, and supply chain processes in Government, Aerospace / Aviation, Defense, Healthcare, Manufacturing, Energy, and Communications industries. SunPlus offers market-tested industry-specific solutions and consulting services ranging from project portfolio management, program management, business process automation, business intelligence, and advanced analytics to staffing and outsourcing. Over the last 20 years, SunPlus Data Group has grown from a five-person technology company to a full-blown consulting and project management consultancy firm. SunPlus consultants have logged thousands of billable hours working with diverse clients nationwide. SunPlus Data Group, Inc is an SBA 8(a) Certified, GSA schedule holder and Minority Owned firm based in Atlanta, GA providing services to our clients all over the United States. 
<h3>Company Description</h3>
SunPlus Data Group is a company whose senior management has logged more than 60 man-years in managing Projects, Software engineering, production, and supply chain processes in Government, Aerospace / Aviation, Defense, Healthcare, Manufacturing, Energy, and Communications industries. SunPlus offers market-tested industry-specific solutions and consulting services ranging from project portfolio management, program management, business process automation, business intelligence, and advanced analytics to staffing and outsourcing. \r\n\r\nOver the last 20 years, SunPlus Data Group has grown from a five-person technology company to a full-blown consulting and project management consultancy firm. SunPlus consultants have logged thousands of billable hours working with diverse clients nationwide.\r\n\r\nSunPlus Data Group, Inc is an SBA 8(a) Certified, GSA schedule holder and Minority Owned firm based in Atlanta, GA providing services to our clients all over the United States.

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