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Salesforce / CRM Architect (ITS Architect III) CalOptima Join Us in this Amazing Opportunity The Team You'll Join We are a mission driven community-based organization that serves member health with excellence and dignity, respecting the value and needs of each person. If you are ready to advance your career while making a difference, we encourage you to review and apply today and help us build healthier communities for all. More About the Opportunity We are hoping you will join us as a Salesforce / CRM Architect (ITS Architect III) and help shape the future of healthcare where you'll be an integral part of our IT - Applications Management team, helping to strive for excellence while we serve our member health with dignity, respecting the value and needs of each of our members through collaboration with our providers, community partners and local stakeholders. You, as the ITS Architect III (Salesforce/CRM), is a seasoned technologist and subject matter expert (SME) that will be responsible for architecting and delivering enterprise-grade Customer Relationship Management (CRM) solutions that drive digital transformation at CalOptima Health. You will focus on the strategic design, integration, and optimization of Salesforce and related CRM platforms to enhance member, provider, and staff engagement. Alos, you will lead the development of scalable, secure, and high-performing CRM architecture that aligns with business goals and regulatory requirements. You will collaborate with cross-functional teams to define CRM roadmaps, evaluate vendor solutions, and implement best practices for data integration, automation, and user experience; this includes working closely with internal teams and external partners to ensure seamless integration with other enterprise systems, including data platforms and cloud services. You will guide technical teams, influence stakeholders, and ensure alignment across strategic initiatives. Lastly, you will also support vendor management, solution governance, and continuous improvement efforts within the Information Technology (IT) organization. Together, we are building a stronger, more equitable health system. Your Contributions To the Team: 
<ul>
<li>90% - Technical Functions
<ul>
<li>Participates in a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability.</li>
<li>Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department. </li>
<li>Leads and designs scalable, secure, and high-performance Salesforce and CRM solutions that align with enterprise architecture standards and business goals.</li>
<li>Serves as a trusted advisor to business and IT stakeholders on CRM capabilities, limitations, and roadmap planning.</li>
<li>Defines and maintains the CRM architectural blueprint, including data models, integration patterns, and system interfaces. </li>
<li>Architects seamless integration between Salesforce and other enterprise systems (e.g., Data warehouses, Member/Provider Portals, Claims Payment Systems).</li>
<li>Defines data governance, synchronization, and migration strategies to ensure data quality and consistency across platforms. </li>
<li>Collaborates with Data Architects to align CRM data models with enterprise data architecture.</li>
<li>Serves as a technical lead to development teams, ensuring adherence to best practices in Apex, Lightning Web Components, and declarative tools.</li>
<li>Works with offshore and local vendor teams, offering Salesforce technical guidance and oversight as required.</li>
<li>Establishes and enforces CRM development standards and code reviews, and releases management processes.</li>
<li>Ensures CRM solutions comply with enterprise security policies, HIPAA, and other regulatory requirements.</li>
<li>Works directly with cross-functional IT teams and business partners on technology solutions to solve business challenges. </li>
<li>Defines and publishes cloud architecture guidelines and documentation to support the commitment to best practices. </li>
</ul>
</li>
</ul>
<ul>
<li>10% - Other
<ul>
<li>Completes other projects and duties as assigned. </li>
</ul>
</li>
</ul>
 Do You Have What the Role Requires? 
<ul>
<li>Bachelor's degree in information systems, computer science or related technical discipline PLUS 8 years of progressive, applicable, technical experience in information technology required, including cloud architecture; an equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying. </li>
<li>5 years of experience specifically in Salesforce architecture and CRM solution design, with a proven track record of delivering successful end-to-end implementations from inception to deployment required.</li>
</ul>
 You'll Stand Out More If You Possess the Following: 
<ul>
<li>Salesforce certifications such as: 
<ul>
<li>Salesforce Certified Application Architect </li>
<li>Salesforce Certified System Architect </li>
<li>Salesforce Certified Technical Architect (CTA) - highly desirable </li>
</ul>
</li>
<li>Experience with cloud-native architecture and distributed systems, especially in the context of CRM platforms and customer data management. </li>
<li>Managed care/health care experience. </li>
<li>Strong vendor management experience. </li>
<li>Project management experience. </li>
</ul>
 What the Regulatory Agencies Need You to Possess? 
<ul>
<li>N/A</li>
</ul>
 Your Knowledge &amp; Abilities to Bring to this Role: 
<ul>
<li>Develop rapport and establish and maintain effective working relationships with CalOptima Health's leadership and staff and external contacts at all levels and with diverse backgrounds. </li>
<li>Work independently and exercise sound judgment.</li>
<li>Communicate clearly and concisely, both orally and in writing.</li>
<li>Work a flexible schedule; available to participate in evening and weekend events.</li>
<li>Organize, be analytical, problem-solve and possess project management skills.</li>
<li>Work in a fast-paced environment and in an efficient manner.</li>
<li>Manage multiple projects and identify opportunities for internal and external collaboration.</li>
<li>Motivate and lead multi-program teams and external committees/coalitions.</li>
<li>Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment.</li>
</ul>
 Your Physical Requirements (With or Without Accommodations): 
<ul>
<li>Ability to visually read information from computer screens, forms and other printed materials and information.</li>
<li>Ability to speak (enunciate) clearly in conversation and general communication.</li>
<li>Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions.</li>
<li>Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting.</li>
<li>Lifting and moving objects, patients and/or equipment 10 to 25 pounds</li>
</ul>
 Ways We Are Here For You 
<ul>
<li>You'll enjoy competitive compensation for this role.
<ul>
<li>Our current hiring range is: Pay Grade: 316 - $120,881 - $193,410 ($58.12 - $92.9856). 
<ul>
<li>The final salary offered will be based on education, job-related knowledge and experience, skills relevant to the role and internal equity among other factors. </li>
</ul>
</li>
</ul>
</li>
<li>This position is approved for Full Telework (**If the position is Telework, it is eligible in California only**) Position will be Partial Telework for the first 3 months for training purposes. </li>
<li>A <a href="https://apptrkr.com/get_redirect.php?id=6753408&amp;targetURL=https://www.caloptima.org/en/careers#benefits" target="_blank">comprehensive benefits package</a> </li>
<li>CalPERS pension program and additional retirement packages. </li>
<li>Additional benefits and perks including:
<ul>
<li>A generous PTO program</li>
<li>A quality work life balance</li>
<li>Various wellness programs</li>
<li>Tuition Reimbursement</li>
<li>Professional development opportunities</li>
<li>Career development opportunities</li>
<li>Flexible scheduling</li>
<li>And the satisfaction of knowing your work directly impacts and improves healthcare access for thousands of individuals and families.</li>
</ul>
</li>
</ul>
 Our Work Environment: If located at the 500, 505 Building or a remote work location: 
<ul>
<li>Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed.</li>
<li>There are no harmful environmental conditions present for this job.</li>
<li>The noise level in this work environment is usually moderate.</li>
</ul>
 If located at PACE: 
<ul>
<li>Work is typically indoors in a clinical setting serving the frail and elderly.</li>
<li>There may be harmful or hazardous environmental conditions present for this job.</li>
<li>The noise level in this work environment is usually moderate to loud.</li>
</ul>
 If located in the Community: 
<ul>
<li>Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. </li>
<li>Employee will occasionally work outdoors in varied temperatures.</li>
<li>There may be harmful or hazardous environmental conditions present for this job.</li>
<li>The noise level in this work environment is usually moderate to loud.</li>
</ul>
 Why Join Us? We believe that diverse perspectives drive innovation. Each employee brings a unique perspective to the overall team and we value everyone's input and we are committed to creating an inclusive environment where you and every team member can thrive while making a meaningful impacts on our community members. Our team reflects and represents the communities we serve, and we welcome candidates from all backgrounds who share our commitment to accessible, quality healthcare. What's Your Next Step? All Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. Do NOT miss out. If you want to join our team, the deadline for the first review of applications is December 8, 2025 at 9:00 PM (PST). We are encouraging you to apply early. If you apply after the first review date, your application is not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. Our Commitment to You Your application and resume will be reviewed by a dedicated recruiter to this position. If your experience matches what we need, we will reach out to you to discuss the next steps. The selection process may include, but is not limited to, a skills assessment, phone screen and interview. If you make it through the steps above and are selected for this exciting role, you will be required to undergo a reference and a background check (to include a conviction record) and if applicable also pass a drug screening and/or a post-offer pre-employment medical examination (for specific positions) If you are an Internal CalOptima Health applicant, please apply through the internal portal on InfoNet. We will make sure to keep you updated through each step of the process on your candidate portal. Please make sure to watch for updates on your candidate portal and you emails which will be sent to the email address you listed on your application. Please check your email, including your SPAM folder, regularly throughout the recruitment process. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation at (714) 246-8400 if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. To apply, please visit: <a href="https://apptrkr.com/6753408" target="_blank">https://jobs.caloptima.org/jobs/salesforce-crm-architect-its-architect-iii-505-city-parkway-west-california-united-states</a> Copyright 2025 Jobelephant.com Inc. All rights reserved. <a href="https://www.jobelephant.com/" target="_blank">Posted by the FREE value-added recruitment advertising agency</a> jeid-c6daf0c631ad8947b3f76f0747bbb037

Salesforce / CRM Architect (ITS Architect III)

Ready to build the future with AI?&nbsp;
At Genpact, we don’t just keep up with technology—we set the pace. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s <a href="https://www.genpact.com/gigafactory" target="_blank">AI Gigafactory</a>, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to <a href="https://media.genpact.com/2025-02-05-Genpact-Accelerates-Innovation-through-Service-as-Agentic-Solutions" target="_blank">agentic AI</a>, our breakthrough solutions tackle companies’ most complex challenges.&nbsp;
If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.&nbsp;
Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at <a href="http://www.genpact.com/" target="_blank">genpact.com </a>and on <a href="https://www.linkedin.com/company/genpact/mycompany/" target="_blank">LinkedIn</a>, <a href="https://twitter.com/genpact" target="_blank">X</a>, <a href="https://www.youtube.com/user/GenpactLtd" target="_blank">YouTube</a>, and <a href="https://www.facebook.com/ProudToBeGenpact/" target="_blank">Facebook</a>.&nbsp;&nbsp;
Inviting applications for the role of Functional Architect
Skills – Headstrong Services LLC seeks Functional Architect (multiple positions) in New York, NY to be responsible for all activities related to the analysis, architecture, design, implementation, maintenance, and release of SaaS/PaaS business applications. Employ knowledge of business process to interpret clients' technical and operational requirements and procedures to design, configure, and integrate solutions with surrounding systems. Apply knowledge of domain concepts, products, APIs, and techniques (such as configurations, security, integrations, reports) to ensure that critical business functionality is addressed in the project plans. Create and execute test strategies, plans, and scripts ensuring the implemented solution meets the best-in-class IT product quality standards. Act as business process liaison with other IT resources and to the end-client.
Education – Position requires a Master’s degree in a Computer Science, Engineering (all), Mathematics, Sciences, Business, Management or related field and 2 years of experience in the job offered or related occupation. As an alternative, a Bachelor’s degree in a Computer Science, Engineering (all), Mathematics, Sciences, Business, Management or related field and 5 years of progressively responsible post-Bachelor's experience in the job offered. Foreign equivalent degrees are acceptable. Position also requires: 2 years of experience with SaaS/PaaS implementation; and 2 years of experience with software development and programming. Position headquartered in New York, NY with placement at project sites nationally within the United States with no additional travel required. $150,550 to $158,077 per year.
Please send resume and cover letter to:
<a href="mailto:Talent.Recruitment@genpact.com" target="_blank">Talent.Recruitment@genpact.com</a>
Indicate job code “HSFANY0925” when applying.
Why join Genpact?&nbsp;
<ul>
<li>Lead AI-first transformation – Build and scale AI solutions that redefine industries </li>
<li>Make an impact – Drive change for global enterprises and solve business challenges that matter </li>
<li>Accelerate your career—Gain hands-on experience, world-class training, mentorship, and AI certifications to advance your skills </li>
<li>Grow with the best – Learn from top engineers, data scientists, and AI experts in a dynamic, fast-moving workplace </li>
<li>Committed to ethical AI – Work in an environment where governance, transparency, and security are at the core of everything we build </li>
<li>Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress&nbsp;</li>
</ul>
Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.&nbsp;&nbsp;
Let’s build tomorrow together. &nbsp;
The approximate annual base compensation range for this position is $150,550 to $158,077. The actual offer, reflecting the total compensation package plus benefits, will be determined by a number of factors which include but are not limited to the applicant’s experience, knowledge, skills, and abilities; geographic location; and internal equity&nbsp;
“Los Angeles, California based candidates are not eligible for this role. &nbsp;
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.&nbsp;
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.&nbsp;

Functional Architect - Multiple Positions

Solutions Architect, IBM Corporation, Armonk, NY and various unanticipated client sites throughout the US (Up to 100% telecommuting permitted): Own and progress opportunities through the qualification, definition, proof/evaluation, proposal and closure stages of the sales cycle with attention to timelines. Respond to the functional and business requirements and capabilities sections of RFI/RFPs. Engage with the sales representative and prospect to ensure a prospect's business needs can be addressed with company's go-to market capabilities. Analyze the prospect's business requirements and compose, validate, and present the best possible solution. Define POC/POV or custom demonstration scenarios and map functions of products to prospects' needs. Lead team on implementation of POC/POV's and custom demos. Define the prospect's target architecture that fulfills the business objectives. Work with the Account Executive to structure the proposal that meets the prospect's target architecture. Utilize: webMethods Integration Server, webMethods.io Integration and API Management, webMethods Designer, Mulesoft 4.0, AxWay Secure Transport. Required: Master's degree or equivalent in Computer Science, Mathematics, Engineering or related (employer will accept a Bachelor's degree plus five (5) years of progressive experience in lieu of a Master's degree) and one (1) year of experience as a Consultant, Engineer or related. One (1) year of experience must include utilizing webMethods Integration Server, webMethods.io Integration and API Management, webMethods Designer, Mulesoft 4.0, AxWay Secure Transport. $160000 to $210000 per year. Please send resumes to <a href="mailto:recruitad@us.ibm.com" target="_blank">recruitad@us.ibm.com</a>. Applicants must reference SN149 in the subject line.

Solutions Architect

<h3>Job Description</h3>
Job Description
We are looking for a Lead Information Security Architect who will be responsible for developing and maintaining a comprehensive information security architecture program and representing information security requirements for all technology solutions and business processes covering multiple technical disciplines, such as systems &amp; networking infrastructure, DevOps, security, business applications, cloud security, and data architecture. The role oversees cybersecurity for our company's digital products, including software, firmware or products that contain code. This includes implementing a product security program designed to address cybersecurity across all stages of the product life cycle. This role identifies and oversees the mitigation of technical and operational threats; analyzes the security, supportability, and feasibility of new technology; and ensures conformance with regulatory guidelines and industry best practices.
This position requires an extremely high level of analytical problem-solving skills to diagnose and resolve complex technical issues in addition to superlative process management and communication skills. 
Note: U.S. citizens and those authorized to work in the U.S. are encouraged to apply. We are unable to sponsor at this time.
To be Successful in this Role
<ul>
<li>Develop an architectural vision to support the continued growth of the product suite</li>
<li>Working knowledge of Data Security Best Practices: At Rest, In Flight, In Use</li>
<li>Experience with privacy-enhancing technologies and encryption techniques.</li>
<li>Working knowledge of cloud security architecture strategies, frameworks, and reference models</li>
<li>Proven ability to develop effective partnerships with senior management and peer organizations. Must be able to explain technical concepts and problems to nontechnical senior executives</li>
<li>Ability to build Risk Models and analyze security weaknesses in complex technology deployments.</li>
<li>Provide security expertise and direction on projects related to cloud architecture and design, implementation, maintenance, governance, and risk management</li>
<li>Work with governance teams to establish automated processes and best practices for AWS, Azure IAM policies, roles, identity federation, etc.</li>
<li>Conduct automated (preferred) or manual security validation of cloud templates and/or cloud infrastructure</li>
<li>Collaborate with business units and corporate partners to ensure they build solutions consistent with the organization's policies, programs, architectural recommendations, and information security standards</li>
<li>Develop, establish, enforce, and sustain the Information Security Architecture, including standards and guidelines for infrastructure solutions and technologies, integration methodologies and practices, development processes, hardware platforms, and enterprise data design.</li>
<li>Partner with stakeholders in building and implementing a robust, scalable, and agile information security architecture</li>
<li>Partner with stakeholders in assessing the IT application &amp; infrastructure portfolios today and design and execute the future state strategy to meet business objectives going forward.</li>
<li>Make recommendations on the strategic use of technology for leveraging business results and work with stakeholders to incorporate these recommendations into appropriate roadmaps and life cycle plans.</li>
<li>Anticipate and ensure alignment with long-term business requirements, ensuring identified change is reflected in the appropriate roadmaps, providing thought leadership both internally and externally</li>
<li>Minimize the number of architectural components and total cost of ownership while maintaining maximum of functional flexibility, reliability, and security.</li>
<li>Must be able to balance the role of strategist with urgency while simultaneously managing and delivering results in a growing and fast-paced environment.</li>
<li>Must demonstrate the ability to manage via influence and have the credibility and interpersonal skills to become respected as a thought leader. Must be capable of articulating pragmatic, sensible, and simple solutions while executing across multiple business and technical perspectives.</li>
<li>Act as a role model for service mentality, building long-term relationships with key internal customers and stakeholders, while remaining receptive to the customer's needs</li>
<li>Facilitate and steward the documenting of the architecture design and analysis work, including the capture and mapping of the relationships between architecture components.</li>
</ul>
You Will Have
<ul>
<li>8+ years’ experience dedicated to information security architecture required with expert knowledge in building defense in-depth reference architecture</li>
<li>Required industry security certification (e.g., CISSP, CISM, CISA, CCSP, etc.)</li>
<li>Familiarity with information management practices, system development life cycle management, IT services management, agile and lean methodologies, infrastructure, and operations.</li>
<li>Knowledge of business ecosystems, SaaS, infrastructure as a service (IaaS), platform as a service (PaaS), SOA, APIs, open data, microservices, event-driven IT and predictive analytics. </li>
<li>Hands-on experience with Cloud Technologies AWS, Azure &amp; GCP</li>
<li>Good understanding of security management solutions, including IDS, IPS, SIEM, Vulnerability Scanning, Denial of Service, and Continued Compliance</li>
<li>Experience with attacks and mitigation methods, with experience working in two or more of the following: Network protocols and secure network design; Operating system internals and hardening (e.g. Windows, Linux, OS X, Android); Web application and browser security; Security assessments and penetration testing; Authentication and access control; Applied cryptography and security protocols; Security monitoring and intrusion detection, Incident response and forensics; Development of security tools, automation or frameworks</li>
<li>Experience in managing and contributing to incident response</li>
<li>Extensive experience in developing strategic information security plans, including the development of baseline security standards, information system hardening guides, and information security requirements documentation.</li>
<li>Excellent analytical skills, organizational, time management, and problem-solving skills are essential.is work, including the capture and mapping of the relationships between architecture components. </li>
</ul>

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