<h3>Job Description</h3>
Job Description
We are seeking a Guest Service Agent to become a part of our team! You will accommodate patrons, as well as identify areas of improvement to increase efficiency.
Responsibilities:
<ul>
<li>Register and assign rooms to guests</li>
<li>Confirm phone and online reservations</li>
<li>Respond to guest needs, requests, and complaints</li>
<li>Collect payment from departing guests</li>
<li>Keep records of occupied rooms and guests</li>
<li>Communicate pertinent guest information to designated departments</li>
</ul>
​Qualifications:
<ul>
<li>Previous hotel experience in customer service, front desk service, or other related fields</li>
<li>Ability to build rapport with guests</li>
<li>Strong organizational skills</li>
<li>Excellent written and verbal communication skills</li>
<li>Hours 3-11 and 11pm to 7 am</li>
</ul>

Guest Service Agent

<h3>Job Description</h3>
Job Description
 
Guest Service Agent/Front Desk Agent 
 
Do you have a genuine warmth and helpful nature? Do you understand the importance of a great first impression? Do you enjoy making others smile? We are hiring for a Guest Service Agent/Front Desk Agent! 
What We Offer: 
<ul>
<li>Career advancement opportunities</li>
<li>Employee discounts</li>
<li>Competitive pay</li>
<li>Daily Pay</li>
<li>Flexible work schedule</li>
<li>Comprehensive benefits for you and your family including (medical, vision, dental, 401k, Profit Sharing)</li>
<li>Paid vacation</li>
</ul>
SUMMARY 
Accommodates guests of the hotel by performing the following duties
 QUALIFICATIONS 
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 ESSENTIAL JOB FUNCTIONS
 • Greets, registers, and assigns rooms to guests
 • Handles confidential information, including guest records, with a high degree of integrity 
• Promptly and effectively deals with guest requests and complaints
 • Answers and routes calls as appropriate; takes guest messages with accuracy
 • Responsible for cash drawer contents and transactions during shift 
• Maintains accurate records including cash flows, registration card, reservation cards, and property walks 
• Assists with sales and marketing efforts as directed by the General Manager
 • Offers and properly handles requests for wake-up calls
 • Records pertinent guest information in the pass-on log • Replenishes continental breakfast as needed and keeps area clean 
• Ensures common area/lobby is clean 
• Performs laundry functions as directed
 • All other duties as assigned
 
What we are looking for: 
<ul>
<li>0 – 1+ year of customer service experience </li>
<li>Passionate about hospitality and creating an exceptional guest experience. </li>
<li>Ability to handle confidential information, including guest records, with a high degree of integrity.</li>
<li>Ability to answer and route calls as appropriate; takes guest messages with accuracy.</li>
</ul>
<ul>
<li>All other duties as assigned.</li>
</ul>
<ul>
<li>High School degree or better</li>
</ul>

<h3>Job Description</h3>
Job Description
The Hotel
Step inside a legendary revival at The Watergate Hotel, a luxurious urban resort located along the banks of the Potomac River. Here modern design blends with a storied past to redefine luxury. A place where travel and business are occasions worth celebrating, attention to every detail is the standard, and intrigue can be found just beyond every curve.
Location
The Watergate Hotel is centrally located in Washington, D.C., a city of political power, prestige, and elegance is culturally rich with theaters, museums, architectural splendors and unforgettable national memorials. The Watergate Hotel is situated within walking distance of the best the city has to offer.
Strategic Intent
The Guest Service Agent will provide front office assistance and service to our guests. S/he will be integral in the delivery of service on a daily basis and support the mission and vision of the Watergate Hotel.
Organizational Structure
REPORTS TO: Front Office Manager
General Duties and Responsibilities
· Provide exceptional service to our guests with personalized, efficient and friendly check in and check out procedures
· Handle and assist with resolution of all guest issues; communicate with appropriate departments and follow up to ensure complete guest satisfaction
· Possess a high level of expertise on all services and outlet offerings of the hotel, banquet events, groups in house as well as local area attractions, restaurants and cultural events
· Handle cash drawer properly as outlined in The Watergate Hotel cash handling policies
· Demonstrate teamwork by cooperating with and assisting fellow associates as needed
· Address guest preferences recorded in guest history profiles; review profiles and add/edit preferences as needed
· Stay current with developments and procedures in the hotel by attending daily Front Office briefings 
· Provide quality service to the guests by responding to requests promptly, efficiently and courteously during check-in, check-out and throughout the guest’s experience
· Arrange fulfillment of guest services by working with the Concierge, Housekeeping, PBX, Reservations and Room Service associates
· Handle guest’s incoming and outgoing correspondence (i.e., facsimile, voice mail messages, email, postal mail, etc.)
· Communicate clearly with the Night Auditor and Accounting Department 
· Establish a good working knowledge of the Accounting Department so as to facilitate guests and Management requests for historical data and reports
· Assist with guest arrival and departure experience by maintaining a constant presence on the front desk and in the lobby
· Close out each shift effectively and correctly, with a high attention to detail; run all reports as directed by Assistant Front Office Managers and Director of Front Office Operations
· Perform any other reasonable projects/duties as required by the Director of Front Office Operations and Assistant Front Office Manager
 
Experience and Requirements
<ul>
<li>A minimum of 2+ years experience in hotel operations, preferably in a similar position. Luxury hotel experience is strongly preferred.</li>
<li>Excellent communication skills with fluency in English required.</li>
<li>Must be computer proficient including MS Office, Word, Excel, PowerPoint, etc. (prior experience with hotel-specific software such as HotSOS, Opera, etc. will be strongly favored). </li>
<li>Must be able to work a very flexible schedule that may include overnights, early mornings, late nights, weekends and holidays.</li>
<li>Must be physically able to meet the demands of the position, such as standing/walking for extended periods of time while on shift.</li>
<li>Must possess superior organizational and multi-tasking skills; must be able to remain flexible and adaptable in a fast-paced environment.</li>
<li>Those with multi-lingual abilities will be preferred.</li>
<li>HS Diploma is required; Bachelor’s Degree in Hospitality or related field is preferred.</li>
</ul>

<h3>Job Description</h3>
Job Description
About Bartell Hotels: Bartell Hotels is San Diego's largest independent hotel owner-operator with a sharp focus on employees, customers and community. This diverse collection of properties reflects Southern California's natural beauty, love for active lifestyles and exceptional hospitality. Our hotels combine classic and modern design, farm-to-table restaurants and energized bars, three beautiful marinas and the iconic Humphreys Concerts by the Bay entertainment venue. 
Our Culture: At Bartell Hotels you will find a team of incredibly friendly people who are committed to exceeding guest expectations every day. The Bartell Hotels culture emphasizes respect, pride, teamwork and development. When you work at Bartell Hotels, you are encouraged to think entrepreneurially, and you are empowered to perform and show leadership in ways that can help advance your career. We often look within to promote deserving colleagues at all levels. Bartell Hotels embraces colleague diversity, inclusion and equity, and is firmly committed to respecting and appreciating each colleague. 
Bartell Hotels is an equal opportunity employer.
 
Primary Objective of Guest Service Agent Position
To provide prompt, effective, friendly guest service for customers and hotel staff by operating hotel inventory in accordance with the standards of Bartell Hotels

Responsibilities
<ul>
<li>Provides courteous and efficient service to customers by operating the front desk according to Bartell Hotels standards</li>
<li>Understands room types and rates</li>
<li>Proficient in manipulating the hotel room inventory to meet and exceed customer expectations without loss to hotel</li>
<li>Understands the “10 foot rule”</li>
<li>Owns a problem when confronted with one</li>
<li>Handles difficult situations effectively</li>
<li>Understands the importance of group codes, guest types, and source codes</li>
<li>Communicates clearly and courteously with other staff members and guests</li>
<li>Demonstrates proficiency in the use of equipment (inc. faxes, phones, etc.)</li>
<li>Responds to customer questions regarding hotel, in-house facilities, and local events </li>
<li>Provides courteous, prompt, and accurate inter-hotel communications to staff and customers</li>
<li>Takes accurate and complete messages </li>
<li>Correctly places room on priority status with housekeeping</li>
<li>Communicates with authorized personnel by using Phones, HotSos and/or radios</li>
<li>Follows established hotel security and safety policies as required</li>
<li>Prepares reports as requested which may include bucket checks, dupe checks, credit limits, room discrepancies and In-house notes</li>
</ul>
Other duties may be assigned as needed 
Physical Demands &amp; Work Environment 
While performing the duties of this Job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; talk or hear and taste or smell. The employee is frequently required to climb or balance and stoop, kneel, crouch, or crawl, as well as frequently lifting and/or moving up to 50 pounds. The employee must also be able to go up and down a flight of stairs while carrying 25 pounds. The employee is sometimes exposed to outside weather conditions and the noise level in the work environment is usually moderate to loud.

<h3>Job Description</h3>
Job Description
 
Guest Service Agent/Front Desk Agent 
 
Do you have a genuine warmth and helpful nature? Do you understand the importance of a great first impression? Do you enjoy making others smile? We are hiring for a Guest Service Agent/Front Desk Agent! 
What We Offer: 
<ul>
<li>Career advancement opportunities</li>
<li>Employee discounts</li>
<li>Competitive pay</li>
<li>Daily Pay</li>
<li>Flexible work schedule</li>
<li>Comprehensive benefits for you and your family including (medical, vision, dental, 401k, Profit Sharing) </li>
<li>Paid vacation</li>
</ul>
SUMMARY 
Accommodates guests of the hotel by performing the following duties
 QUALIFICATIONS 
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 ESSENTIAL JOB FUNCTIONS
 • Greets, registers, and assigns rooms to guests
 • Handles confidential information, including guest records, with a high degree of integrity 
• Promptly and effectively deals with guest requests and complaints
 • Answers and routes calls as appropriate; takes guest messages with accuracy
 • Responsible for cash drawer contents and transactions during shift 
• Maintains accurate records including cash flows, registration card, reservation cards, and property walks 
• Assists with sales and marketing efforts as directed by the General Manager
 • Offers and properly handles requests for wake-up calls
 • Records pertinent guest information in the pass-on log • Replenishes continental breakfast as needed and keeps area clean 
• Ensures common area/lobby is clean 
• Performs laundry functions as directed
 • All other duties as assigned
 
What we are looking for: 
<ul>
<li>0 – 1+ year of customer service experience </li>
<li>Passionate about hospitality and creating an exceptional guest experience. </li>
<li>Ability to handle confidential information, including guest records, with a high degree of integrity.</li>
<li>Ability to answer and route calls as appropriate; takes guest messages with accuracy.</li>
</ul>
<ul>
<li>All other duties as assigned.</li>
</ul>
<ul>
<li>High School degree or better</li>
</ul>

<h3>Job Description</h3>
Job DescriptionAre you a hospitality professional with experience in Hotel and have a love for hospitality and genuinely exceeding expectations? Would you like to further your hospitality career in an upscale resort environment with breathtaking views? If so, please read on! Fisher Island Club is looking to hire a full-time Member Accommodations Agent.
This position has a competitive wage, depending on experience. All eligible full-time regular employees are also offered great benefits, including medical, dental, vision, a 401 (k) retirement savings plan, vacation time, paid time off (PTO), short-term disability, life insurance, AD&amp;D, free parking, and free meals. If this sounds like the right opportunity for you to dive deeper into the hospitality industry, consider applying to join our exceptional team today!
ABOUT FISHER ISLAND CLUB HOTEL &amp; RESORT
Accessible only by ferryboat or private yacht, our boutique property is comprised of a collection of just 15 graciously appointed historic and reimagined cottages, villas, and guesthouse suites that surround the now-iconic limestone and marble Vanderbilt Mansion mere steps from the beach, pool, spa, restaurants, and marina. Our private membership-only club boasts a beach club with one of the country's only genuinely secluded beaches, a 15-room all-suite luxury hotel, an award-winning championship golf course, 17 tennis courts, 4 pickleball courts, two deep-water marinas, a variety of casual and formal dining venues, a spa, a salon, a fitness center, the Vanderbilt Theater, an aviary with over a dozen exotic birds, and an observatory for stargazing. No other Miami resort or hotel offers the type of world-class luxury and 5-star level of service that we do.
It is the superior service and attention to detail that our staff provides to our residents, members, and hotel guests that distinguishes us from other private clubs. That's why we consider the health and well-being of our staff members to be one of our highest priorities. In addition to competitive wages, we are pleased to offer a variety of excellent benefits and career growth opportunities.
Summary
Member Accommodations Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the hotel industry, we'd like to meet you.
Ultimately, you will help create a pleasant and memorable stay for our guests.
Responsibilities
<ul>
<li>Perform all check-in and check-out tasks</li>
<li>Manage online and phone reservations</li>
<li>Inform customers about payment methods and verify their credit card data</li>
<li>Register guests collecting necessary information (like contact details and exact dates of their stay)</li>
<li>Welcome guests upon their arrival and assign rooms</li>
<li>Provide information about our hotel, available rooms, rates and amenities</li>
<li>Respond to clients' complaints in a timely and professional manner</li>
<li>Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests' needs</li>
<li>Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests</li>
<li>Upsell additional facilities and services, when appropriate</li>
<li>Maintain updated records of bookings and payments</li>
</ul>
Requirements
<ul>
<li>Work experience as a Hotel Front Desk Agent, Receptionist, or similar role</li>
<li>Experience with hotel reservations software, like Cloudbeds and RoomKeyPMS</li>
<li>Understanding of how travel planning websites operate, like Booking and TripAdvisor</li>
<li>Customer service attitude</li>
<li>Excellent communication and organizational skills</li>
</ul>
READY TO JOIN OUR TEAM?
We understand your time is valuable and that is why we have a very quick and easy application process. If you feel that you would be right for this culinary job, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you!
Equal Employment Opportunity - Drug-Free Workplace

<h3>Job Description</h3>
Job Description
Our dealer group is committed to an environment where the customer is always treated with respect and dignity. Our employees are our most valuable resource and growth is encouraged through diligence, teamwork &amp; creativity. Above all, there is the highest standard of honesty and integrity when conducting business to provide total customer satisfaction. If you have an interest in automotive and a desire to develop a career in the industry, apply today! Must have reliable transportation.
We are currently seeking Guest Service Representatives. Experience in an automotive dealership is not required. We are just looking for customer service skills.
We offer GSC Representative's Full benefits and competitive pay.
<ul>
<li>Medical, Dental &amp; Vision Insurance</li>
<li>401K Plan + Match</li>
<li>Growth opportunities</li>
<li>Paid Training</li>
<li>Employee vehicle purchase plans</li>
</ul>
GSC Service Representative Responsibilities
<ul>
<li>Answer customer calls and establishes follows-up with sales appointments.</li>
<li>Respond quickly to internet, phone and live chat inquiries using email, scripts and templates.</li>
<li>Provide customers with initial product information and direct them to the appropriate dealership resources.</li>
<li>Follow up with leads that are not ready to make an appointment or no-show.</li>
<li>Participate in team and process development sessions – keeping positive relationships with teammates, sales teams and dealership management.</li>
<li>Utilize CRM/Xtime tracking system daily.</li>
</ul>
BDC Service Representative Qualifications
<ul>
<li>At least one previous role based in customer service experience</li>
<li>Excellent teammate with a collaborative attitude and eagerness to improve</li>
<li>Positive and hardworking personality</li>
<li>Strong computer skills</li>
<li>Valid driver’s license</li>
</ul>
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Job Type: Full-time
Eligible Benefits:
<ul>
<li>401(k)</li>
<li>Dental insurance</li>
<li>Employee discount</li>
<li>Health insurance</li>
<li>Referral program</li>
<li>Retirement plan</li>
<li>Vision insurance</li>
</ul>
Schedule:
<ul>
<li>8 hour shift</li>
<li>Day shift</li>
<li>Monday to Friday/ Saturday Sunday</li>
<li>Night shift</li>
<li>On call</li>
<li>Weekend availability</li>
</ul>
Job Type: Full-time
Pay: $2,500.00 - $4,000.00 per month
Benefits:
<ul>
<li>401(k)</li>
<li>Dental insurance</li>
<li>Health insurance</li>
<li>Vision insurance</li>
</ul>
Schedule:
<ul>
<li>10 hour shift</li>
<li>8 hour shift</li>
</ul>
Supplemental Pay:
<ul>
<li>Bonus pay</li>
</ul>
Ability to commute/relocate:
<ul>
<li>Oklahoma City, OK 73110: Reliably commute or planning to relocate before starting work (Required)</li>
</ul>
Experience:
<ul>
<li>Customer service: 1 year (Preferred)</li>
</ul>

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