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ABOUT SEO
Sponsors for Educational Opportunity (SEO) is a non-profitorganization with a rich history of supporting underservedstudents. Founded in 1963 by Michael Osheowitz as a mentoringprogram, SEO has evolved significantly over the decades. Itexpanded its reach in 1980 with the launch of SEO Career, a summerinternship program for college students, and later establishedinternational presence in London, China, Vietnam, and Ghana. SEOcurrently boasts a network of 25,000+ alumni, including 12,000+ inthe U.S.
SEO Scholars is a free, eight-year, academic program thattransforms public high school students into college graduates. SEOScholars successfully educates and mentors underserved, low-incomepublic high school students to and through college.
Over the past 10 years, under the leadership of Board ChairHenry Kravis and CEO William Goodloe, the organization has roughlyquadrupled in size while expanding the Scholars Program nationallyto San Francisco in 2011, North Carolina in 2022, and Miami in2024. SEO also prepares young professionals for entry into covetedcareers through programs that include SEO Alternative Investments,Tech Developer, and the Leadership Institute. Throughout itsjourney, SEO has garnered numerous accolades, including 11consecutive 4-star ratings from Charity Navigator, and hassuccessfully raised $8 million annually through its award dinners.Despite challenges like the COVID-19 pandemic, which necessitatedthe addition of virtual programming in 2020, SEO has maintained acommitment to providing educational and career opportunities tounderserved students while adapting and expanding its impact.
POSITION OVERVIEW
SEO saw rapid and unprecedented expansion during the pandemic,prompting the need to grow and redesign our C-suite. Over the lastthree years, we have welcomed three new Executive Committee membersto oversee critical functions within the organization— SEOProfessional Programs, SEO Scholars Program, and nationaloperations. In the same period, we have also doubled theorganization's workforce and budget, expanded SEO's regionalfootprints in North Carolina and Miami, and opened a second site inOakland, CA, to accommodate our growing Scholars program in SanFrancisco.
The SEO Chief Advancement Officer is responsible for strategicdevelopment planning and activities supporting the NYC SEO Scholarsprogram and SEO general program/operating support, representing 40%of organization's $51M budget with the goal to grow support by 50%over next 3 years. A particular focus will be on nationalfoundations, corporate donors, and major individual donors. The CAOis expected to be a front-line national relationship builder andmajor donor solicitor, managing a portfolio of prospects, andsupervising an approximately nine-member development team.
Reporting to the Chief Executive Officer (CEO) William Goodloe,the CAO will be a leader in lifting the current org-widedevelopment efforts to new levels of success by broadening ways toattract and more deeply engage with national foundations,corporations, and individual philanthropists over time – to becomestrategic sources of revenue. The CAO will also work closely withSEO’s professional programs and its Marketing &amp; Communicationsteam to utilize SEO’s legacy of impact closing opportunity gaps toincrease national brand recognition as a whole. The CAO will serveon the Executive Committee of SEO’s Executive Leadership Team.
RESPONSIBILITIES
Fundraising:
<ul>
<li>Drive a strategy to raise roughly an additional $10 - 15m+ inannual revenue for SEO general program support and Scholars programsupport from a variety of philanthropic sources (annual giving,major gifts, corporate and foundation relations, alumni) andspecial events (an annual gala that consistently generates $8m+ inunrestricted funds and several smaller events focused on theScholars program and general SEO support).</li>
<li>Leverage SEO’s existing ecosystem and activate SEO’s untappednetworks within the spaces where the organization currentlyoperates, including private equity and corporate partnerorganizations.</li>
<li>In collaboration with the CEO, senior staff and Board ofDirectors, develop long-range strategies to significantly increasephilanthropic giving and serve as the key strategist for specific“asks.”</li>
<li>Build and streamline a development model that accounts formajor donor funding from various avenues, including those ofpartner and expansion offices, to ensure coordination and maximizedonor engagement.</li>
<li>Lead the positioning of SEO for further national expansion byestablishing and deepening relationships with all relevant internaland external partners/ constituents.</li>
<li>Monitor prospect portfolios for the CEO, staff, board, andexpansion offices. Serve as an advisor and collaborator to theexpansion offices.</li>
<li>Craft compelling cases for support of unrestricted funds thatmaximize relationships with current donors and cultivate andconvert new donors.</li>
<li>Serve as a front-line cultivator and solicitor. Cultivate andsteward donors; make significant requests for support from majordonors, board members, foundations, and corporations.</li>
<li>Ensure comprehensive, timely, and innovative stewardship of allgifts.</li>
<li>In collaboration with Development Team, ensure the continuedsuccess of the annual SEO awards dinner, securing sponsors andhonorees for the organization’s biggest fundraising night of theyear.</li>
</ul>
Strategic Leadership:
<ul>
<li>Effectively lead and organize the development team’s day-to-dayoperations and budgets; streamline processes and procedures.</li>
<li>Serve as subject matter expert and partner to CEO in developinglong term strategy.</li>
<li>Serve as a member of the Executive Committee of theorganization, collaborating with other members and leading aworkplace characterized by mutual respect and open discussion inwhich all strive for excellence and innovation.</li>
<li>Develop and maintain a strong partnership with Board membersand leverage the Board to advance SEO’s fundraising activities. Asappropriate, cultivate and maintain relationships with ExpansionOffices’ advisory boards.</li>
<li>Provide support to Board members in the identification,cultivation and solicitation of their portfolios of prospectivemajor donors.</li>
<li>Develop a diverse and highly skilled staff that iswell-prepared to meet the ongoing challenges of a first-ratemission-driven organization.</li>
<li>Nurture and mentor team members and provide opportunities formeaningful work, enhance their skills and develop theircareers.</li>
<li>Create and foster an inclusive, DEIB focused environment amongstaff.</li>
</ul>
QUALIFICATIONS
<ul>
<li>15+ years of experience in a development or advancement rolefor a mission driven organization. 10+ years in a leadershipposition preferred.</li>
<li>Experience leadinga&nbsp;national&nbsp;program/campaign that hasgenerated at least $45 - 50 million in annual contributions.Experience working with Salesforce is a plus.</li>
<li>Experience as an organization-wide executive leader who hasworked collaboratively with peers and led staff.</li>
<li>A definitive passion for SEO's mission and a reputation forethical stewardship and effective fundraising governance.</li>
<li>The vision to lead the overall strategic direction of nationalfundraising operation, diversify SEO's revenue streams to outpaceour expansion, and identify and secure corporate and foundationpartnerships.</li>
<li>The emotional intelligence to inclusively lead acrossdifference, manage change, and thoughtfully advise and collaboratewith leadership in Expansion sites on local fundraising initiativesin North Carolina, San Francisco, and Miami.</li>
<li>The cultural competency to navigate evolving narratives in theDEIB space, center SEO's history of impact and excellence, andposition the organization as a respected innovator in socialequity.</li>
<li>The humility to receive feedback and guidance from SEO's CEO,boards, peers, staff, community members, and participants. Thesuccessful candidate must model the integrity and values of theorganization as a trusted and visible representative of ourcommunity.</li>
</ul>
COMPENSATION &amp; BENEFITS&nbsp;
The benchmarked base salary range for this position is$250,000 - $300,000.
 This executive position also qualifies for SEO’s annual ManagementIncentive Plan (MIP) bonus based on individual and organizationalperformance. SEO offers a competitive compensation package andcomprehensive benefits plan, including low-cost health, vision, anddental options, a generous holiday schedule and PTO policies,disability coverage, fully paid time off for new parents, andemployer contributions to health reimbursement and 403(b)retirement accounts. In addition, this executive position alsoqualifies for employer contributions towards 457(b) retirementplan. We are constantly working to improve our benefits each yearbased on the needs of our employees. We value wellness and striveto consistently use a DEIB lens to put people first andforemost.
The compensation listed in this posting reflects what SEObelieves it will pay for this position at the time of this posting.Consistent with applicable law, compensation will be determinedbased on the skills, qualifications, and experience of theapplicant along with the requirements of the position, and SEOreserves the right to modify this pay range at any time.
EEOC Policy
At SEO we are committed to cultivating a team that embodies thebackgrounds and experiences of the constituencies we serve and thecommunities we live in, and a workplace that reflects the impact wemake in the world. Candidates from all communities – includingpeople of color, women, members of the LGBTQIA+ Community,veterans, and people with disabilities are strongly encouraged toapply.
Equal Employment Opportunity is not just the law, it isour commitment.
Sponsors for Educational Opportunity is an EqualOpportunity/Affirmative Action Employer – M/F/D/V. We will considerall qualified applicants for employment regardless of race, color,ethnicity, religion, sex, gender, gender identity and expression,sexual orientation, national origin, disability, age, maritalstatus, veteran status, pregnancy, parental status, geneticinformation or characteristics, or any other legally protectedstatus.
If you need accommodation while applying for a role with SEO,due to a disability, please email&nbsp;<a href="mailto:seotalent@seo-usa.org" target="_blank">SEO Talent</a>.
ABOUT STANTON CHASE&nbsp;
Stanton Chase is a top global retained executive search firm andleadership consultancy where global expertise meets local insightwith personalized service. The Stanton Chase D.C. officespecializes in C-Suite placements at mission driven organizations.For more information, please visit us at: <a href="http://www.stantonchase.com" target="_blank">www.stantonchase.com</a>
Interest &amp; Referrals
Jeff Perkins Managing Director Global Practice Leader, Social Impact (202) 248-5088 <a href="mailto:j.perkins@stantonchase.com" target="_blank">j.perkins@stantonchase.com</a>
Charles Nailen Managing Director (202) 248-5088 <a href="mailto:c.nailen@stantonchase.com" target="_blank">c.nailen@stantonchase.com</a>&nbsp;
Abbey Corona Senior Associate (202) 248-5088 <a href="mailto:a.corona@stantonchase.com" target="_blank">a.corona@stantonchase.com</a>&nbsp;

Chief Advancement Officer

TITLE:&nbsp; Program of Distinction Administrative Assistant&nbsp;
DEPARTMENT: School of Aquaculture and Aquatic Sciences&nbsp;
REPORTS TO: Chair, School of Aquaculture and Aquatic Sciences&nbsp;
EFFECTIVE DATE: Position will remain open until filled&nbsp;
EMPLOYMENT STATUS:&nbsp; Full-time&nbsp;&nbsp;
EMPLOYMENT CLASSIFICATION:&nbsp; Non-Exempt &nbsp;
PRINCIPAL PURPOSE OF JOB: The Program of Distinction (POD) Administrative Assistant serves as the front desk receptionist for the Aquaculture Research Center.&nbsp; The successful candidate provides administrative support for the department/division such as answering telephones, assisting visitors, and resolving and/or referring a range of administrative problems and inquiries.&nbsp;
SCOPE OF RESPONSIBILITY: Under the direction of the Program of Distinction Coordinator, performs a variety of administrative and staff support duties for the School of Aquaculture, which requires a range of skills and knowledge of organizational policies and procedures. Assists and directs visitors, and resolves administrative inquiries; composes, edits, and proofreads correspondence and reports, and prepares a range of administrative documents some of which are of a confidential or sensitive nature.&nbsp;&nbsp;
ESSENTIAL JOB FUNCTIONS:&nbsp;&nbsp;
Serves as the front desk receptionist for the Aquaculture Research Center. Provides administrative/secretarial support for the department/division such as answering telephones, assisting visitors, and resolving and/or referring a range of administrative problems and inquiries.&nbsp;
Operates personal computer to compose and edit correspondence and/or memoranda from dictation, verbal direction, or from knowledge of established department/division policies; may prepare, transcribe, compose, type, edit, and distribute agendas and/or minutes of meetings.&nbsp;
Maintains a calendar of scheduled tours, visits, and/or other similar activities for the Aquaculture Research Center; to include coordinating with other staff to ensure tours, visitor and records are complete and updated. Maintains a sign in log.&nbsp;&nbsp;
Maintains, organizes, and schedules use of conference room.&nbsp;&nbsp;
Assists POD Coordinator in entering requisitions and submitting travel requests and vouchers for faculty, staff, and graduate students.&nbsp;&nbsp;
Establishes, maintains, and updates files, databases, records, and/or other documents; develops and maintains data and performs routine analyses and calculations in the processing of data for recurring internal reports.&nbsp;
Sorts, screens, reviews, and distributes incoming and outgoing mail; composes, prepares, or ensures timely responses to a variety of written inquiries. Maintains standing orders for UPS&nbsp;
Maintains and tracks balance of standing order with Staples. Monitors supplies, assesses needs, and submits orders to POD coordinator for placing.&nbsp;&nbsp;
Performs miscellaneous job-related duties as assigned.&nbsp;
QUALIFICATIONS: High school diploma or GED with 1 to 3 years experience directly related to the duties and responsibilities specified.&nbsp;&nbsp;
KNOWLEDGE, SKILLS, and ABILITIES:&nbsp;&nbsp;
Receptionist skills.&nbsp;
Ability to create, compose, and edit written materials.&nbsp;
Knowledge of supplies, equipment, and/or services ordering and inventory control.&nbsp;
Ability to communicate effectively, both orally and in writing.&nbsp;
Advanced word processing and/or data entry skills.&nbsp;
Ability to gather and analyze statistical data and generate reports.&nbsp;
Database management skills.&nbsp;
Ability to maintain calendars and schedule appointments.&nbsp;
Records maintenance skills.&nbsp;
Ability to record and transcribe meeting minutes.&nbsp;
Ability to gather data, compile information, and prepare reports.&nbsp;
Ability to analyze and solve problems.&nbsp;
PHYSICAL REQUIREMENTS:&nbsp;&nbsp;
Work is normally performed in a typical interior/office work environment.&nbsp;
No or very limited physical effort is required.&nbsp;
No or very limited exposure to physical risk.&nbsp;
Internal candidates are encouraged to apply.
Applicants must be authorized to work for any employer in the United States. At this time, Kentucky State University is unable to sponsor or take over the sponsorship of an employment visa

Program of Distinction Administrative Assistant

OUR STATEMENT The San José State University Research Foundation (SJSURF) is committed to building a work environment where everyone can show up as their own self and have an opportunity to contribute, develop, and advance in their career. Diversity, Equity, and Inclusion (DEI) are core values of the organization. We strive to attract, retain, and develop employees who reflect the community and society where we work and live. The Research Foundation aims to develop a culture where everyone feels welcome, shares their views, and where differences in backgrounds and perspectives are seen as adding value. GENERAL NATURE OF POSITION
The administrative assistant delivers support services to selected San José State University students. Responsible for recordkeeping, database, and budget management, as well as other administrative support duties as needed. &nbsp;Additionally, this person will report directly to the ASPIRE/McNair Scholars program director. &nbsp;
ESSENTIAL DUTIES &amp; RESPONSIBILITIES
<ol>
<li>Establishes and maintains a complex computerized system of files and records involving participant eligibility, demographic data, results of outcome objectives, and project contracts. Prepares written and statistical reports on student progress and outcomes as requested by the program director.</li>
<li>Maintains expenditure records by specific budget category. Creates and maintains computerized spreadsheets for budget monitoring and control. Reviews and verifies all computer printouts on program budget status prepared by SJSU Research Foundation accounting office.</li>
<li>Prepares quarterly budget reports and projected budget reports for the program director to monitor spending and the effective use of funds.</li>
<li>Assists the director in managing the program budgets and ensuring compliance with TRiO legislation and regulations as stated by the Department of Education.</li>
<li>Assists the director to ensure compliance in accordance with the grant contract with the U.S. Department of Education and SJSU Research Foundation policies and procedures.&nbsp;</li>
<li>Onboarding student staff and monitoring their daily tasks.</li>
<li>Clerical duties as assigned.</li>
<li>Coordinates office workflow and maintenance of files and records between ASPIRE and the McNair Scholars Programs.</li>
<li>Advises the director of any problem areas in handling office workflow, questions about program priorities, and suggestions for improving the efficient operation of the program office.</li>
<li>Arrange and coordinate travel and travel reimbursement for staff and participants of ASPIRE and McNair Programs.</li>
<li>Other duties as assigned.</li>
</ol>
INTERPERSONAL CONTACTS
<ol>
<li>Reports to the director ASPIRE/McNair</li>
</ol>
SUPERVISORY RESPONSIBILITIES
Minimal. Provides training to student aids that work for ASPIRE and the McNair Scholars Programs. Assists with student’s time management and schedules. &nbsp;
QUALIFICATIONS Education and Experience
<ul>
<li>Requires a minimum of an A.A. degree or equivalent. BA/S preferred.</li>
<li>Minimum of 4-6 years related experience.</li>
<li>Preferably with an accounting background or strong knowledge of handling various budgets.</li>
<li>TRIO experience preferred.</li>
</ul>
 Knowledge, Skills, and Abilities Required
<ul>
<li>Excellent written and verbal communication skills.</li>
<li>Ability to work independently in a culturally diverse setting.</li>
<li>PC experience including working knowledge of word processing, excel, and proficiency in interpreting database reporting and database management, bookkeeping and accounting.</li>
<li>Knowledge of office methods and procedures, particularly the handling of confidential student and personnel records.</li>
<li>Ability to maintain an efficient front operation with a strong service orientation to students.</li>
</ul>
 Physical Requirements
<ul>
<li>Works in standard office environment with desk, telephone, computer, bookshelves and file cabinets provided. Maintains office copier and fax machine.</li>
</ul>
 Complexity of Duties
<ul>
<li>Works with minimal direction on all assigned projects.</li>
<li>Exercises independent judgment in developing effective and productive office workflow.</li>
<li>Works independently in maintaining both electronic and hard copy records on participants.</li>
</ul>
 A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the SJSURF. Failure to satisfactorily complete the background check may affect the application status of applicants or the continued employment of current SJSURF employees who apply for the position. PLEASE NOTE:&nbsp;This position is considered a “sensitive” position by SJSURF and CSU policy. Consequently, the successful candidate must undergo and successfully complete the Live Scan (fingerprinting) background check as a condition of their employment. This background check must be completed before the actual start of employment. NOTE: This position description intends to describe the general nature and level of work being performed by people assigned to this job. It is not intended to include all duties and responsibilities. The order in which duties and responsibilities are listed is not significant. BENEFITS The San José State University Research Foundation (SJSURF) provides an excellent benefits package to benefited employees. The comprehensive benefits package includes:
<ol>
<li>Four company health insurance plans to choose from (employee contributions differ according to plan and level of coverage).</li>
<li>Employer-paid dental and vision for both employee and eligible dependents.</li>
<li>Life, AD&amp;D, LTD with supplemental coverage opportunities.</li>
<li>14 paid federal &amp; state holidays.</li>
<li>Retirement Plan: 403 (b) employee contribution plan component and a 403 (b) employer contribution component, which vests immediately.</li>
<li>Vacation-hour accruals and separate sick-hour accumulations.</li>
<li>Employee discounts.</li>
</ol>
Please visit the&nbsp;<a href="https://www.sjsu.edu/researchfoundation/employees/benefits/index.php" target="_blank">Benefits &amp; Compensation page</a>&nbsp;on the SJSU Research Foundation website for more detailed information.
APPLICATION PROCEDURE To apply for this position, an applicant must submit a formal application for employment. Select "Apply Now" to complete the SJSURF online employment application.
REASONABLE ACCOMMODATION The SJSURF is committed to providing access, equal opportunity, and reasonable accommodation for individuals with&nbsp;physical or mental disabilities in the employment, recruitment, examination, interviewing, and hiring processes. If you are a job seeker with a physical or mental disability, and you require a reasonable accommodation to search, apply, or interview&nbsp;for a job opening&nbsp;or otherwise need a reasonable accommodation during the application and hiring process,&nbsp;please contact us at&nbsp;<a href="mailto:foundation-jobs@sjsu.edu" target="_blank">foundation-jobs@sjsu.edu</a>. In the email message, please indicate your full name, phone number and the type of assistance required. You must not reveal the underlying medical reason for your needed reasonable accommodation or otherwise disclose confidential medical information.
ABOUT THE SJSU RESEARCH FOUNDATION SJSURF employment is separate and distinct from San José State University (SJSU) or state of California employment. SJSURF employees are not employees of SJSU or of the state of California. SJSURF is a non-profit auxiliary of SJSU. SJSURF is totally self-supported. The majority of the organization’s funding comes from the federal government, and other public and private entities. With annual revenues totaling over $65 million, programs managed through SJSURF cover a rich diversity of applied research, public services, and educational-related activities. &nbsp; San José State University Research Foundation is an Equal Opportunity Employer and does not discriminate on the basis of race, color, creed, gender, religion, marital status, registered domestic partner status, age, national origin, ancestry, physical or mental disability, medical condition, sex, genetic information, sexual orientation, military and veteran status or any other consideration made unlawful by federal, state, or local laws. It also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics, or is associated with a person who has or is perceived as having any of those characteristics. It is our policy to provide equal employment opportunities to all employees and applicants for employment. All employment practices such as recruitment, selection, promotions, and other terms and conditions of employment are administered in a manner designed to ensure that employees and applicants for employment or services are not subjected to discrimination. We are committed to providing a work environment free from discrimination and harassment, and where employees are treated with respect and dignity. This policy is in accordance with federal, state and local laws and reaffirms the Research Foundation’s continuing commitment to both the spirit and intent of equal employment opportunity laws and policies. If you have any questions or need assistance or an accommodation in completing this application, please contact Research Foundation HR at (408) 924-5582.

Administrative Assistant

Software Engineer -- New York, NY. Design, engineer, &amp; implement dynamic front-end &amp; back-end distributed software systems &amp; engineer dependable &amp; functional user software interfaces to support the success of the firm's quantitative computer-based electronic Alpha Capture business. Minimum requirements: Bachelor's Degree in Computer Science, Computer Engineering, Software Engineering, or related Information Technology field + 2 years of experience in Information Technology types of position(s) &amp; experience using: Object-oriented programming languages (Java or C++); ability to write software tests including unit tests &amp; functional tests; SQL &amp; relational databases; ability to design scalable database schemas; a front-end software technology or framework (React, Typescript or WPF); data structures and algorithms; large-scale distributed systems and necessary CI/CD (Continuous Integration, Continuous Deployment) pipelines &amp; dev-ops tooling; ability to design, engineer, &amp; deploy reliable microservices; scripting Python or Unix shell scripts; software development on Unix-based environments; Version Control Systems (Git); ability to build/engineer &amp; design web services; debugging &amp; working with telemetry data including logging &amp; metrics; &amp; API design. Must pass company's required skills assessment. Base pay: $165k-$325k/year (does not include other forms of compensation/benefits). Note Hybrid work attendance policy: In-office work required at below office address for collaboration days based on each team's requirement; remote work permissible for remainder of same month. Send resume to <a href="mailto:TS-Posting@twosigma.com" target="_blank">TS-Posting@twosigma.com</a> or mail to TS/HR Dept, Two Sigma Investments, 100 Ave of the Americas, 16 Fl, NY, NY 10013. Reference Job ID 13181

Software Engineer

IT: Scotia Capital (USA), Inc. seeks Senior Manager, U.S. Counterparty Credit Risk in&nbsp;New York, NY to&nbsp;oversee market risk exposures for covered businesses and communicate to Trade Floor Risk Management (TFRM) management on trading risks, trader sentiment and market conditions.&nbsp; Requirements:&nbsp;Master’s degree or foreign equivalent in Mathematics, Computer Science or a related field and four (4) years of experience in the job offered or related occupation: analyzing large sets of unclean data with bash, Python, and C++; optimizing risk report generation system using various software engineering tools; utilizing knowledge of quantitative finance for mathematical modeling of financial risks; managing financial risk in market risk and counterparty credit risk; writing detailed process documentation of newly created systems and existing systems; liaising with different stakeholders from front to back office, to externals (auditors, regulators). Offered salary is between $171,018 and $224,700 per year, 40 hours per week. Telecommuting and/or working from home may be permissible pursuant to company policies. When not telecommuting, must report to work site. Please apply directly through our website <a href="https://www.scotiabank.com/careers" target="_blank">https://www.scotiabank.com/careers</a> by searching for&nbsp;Senior Manager, U.S. Counterparty Credit Risk&nbsp;&amp; indicate job code&nbsp;KI072425MC.

Sr Manager, U.S. Counterparty Credit Risk

<h3>Job Description</h3>
Job Description
The Wyndham Garden located in York, Pennsylvania is currently hiring for the role of Front Office Manager. This position requires open availability (coverage majority 3pm-11pm) including weekends and holidays.
The Front Office Manager primarily supervises front desk team members to ensure efficient and smooth operations for producing excellent feedback and guest satisfaction. Responds in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and services. Provides technical support to front desk and housekeeping and maintenance staff when needed. The Front Office Manager will act as a role model, sharing expertise and knowledge while continually inspiring the front desk associates. Is responsible for ensuring hotel charges are processed diligently to guest's accounts, invoices are accurate, billing instructions are verified, all necessary supporting bills and vouchers are attached for direct settlements. Monitors Night Audit function to ensure hotel ledgers are balanced. In addition, will ensure that all guests are satisfied when complaints arise. Guest Service is the number one focus in this role. If hired a detailed technical skills and service training document will be reviewed and a request will be made of the employee to sign and acknowledge technical and service training standards and expectations as well as a copy of this job description. 
DUTIES AND RESPONSIBILITIES (in summary, but not limited to): 
- Ensures Outstanding customer care at all times. 
- Maintains a friendly, professional, cheerful and courteous demeanor at all times. 
- Accurately answers inquiries from potential guests and accepts hotel reservations. Consistently resolves guest problems and complaints in an efficient manner while demonstrating a sense of urgency. 
- Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns in a timely fashion. 
- Uses suggestive selling techniques to sell room nights, increase occupancy and revenue. 
- Supervises daily shift process ensuring all team members adhere to standard operating procedures and are friendly and attentive to guest needs and service. 
- Trains and directs the work flow and processes of the front desk. Resolves issues/problems and coaches and counsels the front desk team members to ensure a quality operation.
- Resolves customer issues, complaints and problems in a quick, efficient manner to maintain a high level of customer satisfaction and quality service. 
- Adheres to company credit limit policies. 
- Allocates rooms to expected arrivals after checking the guests preferences and special requests. 
- Builds strong relationships and coordinates with all other department's especially housekeeping, reservations etc. 
- Ensures phone calls, wake up calls and messages for guests are handled in a prompt, efficient and professional manner. 
- Cross checks all billing instructions are correctly updated.
- Controls cash transactions at the front desk and maintains complete responsibility for personal bank as specified by casino/hotel policies and procedures. 
- Participates in setting yield management strategies, marketing programs and rates.
- Performs other duties as assigned, requested or deemed necessary by management. 
- Ensures Front desk log book and hotel log book is always updated and acted upon. 
- Ensures safety by following guest check in and security procedures and reporting suspicious activity to security, manager, or MOD. 
- Participates in hotel committees and task force assignments. 
- Assists all departments in servicing the guests especially during high volume periods. 
- Takes responsibility in the absence of the Hotel General Manager. 
- Produces hotel front desk schedules.
- Participates in the budget and forecast reporting. 
- Ensures time and attendance policies and payroll are accurately reflected.
- Attends meetings as required. 
- Ensures front desk supplies are stocked and computer equipment functioning properly.
- Oversees the business center and ensures the area is clean and guest ready at all times.

Front Office Manager

<h3>Job Description</h3>
Job DescriptionCompany Description 
If you love saying YES and enjoy engaging with the community by leading with ART, 21c Museum Hotels is one of the pioneering examples of bridging the worlds of art and hospitality.&nbsp; We combine a multi-venue contemporary art museum, boutique hotel and a chef driven restaurant to create a unique and welcoming opportunity.
Come join our Flock!
Job Description 
Reports To: Director of Rooms
Supervises: Front Desk Agents, Bell/Valet, Night Audit
General Purpose: The Front Office Manager is committed to guest service excellence and passionate about promoting the 21c Museum Hotel. Thorough and task-oriented, the FOM can complete menial and substantial tasks under various conditions. The Front Office Manager is multi-skilled and can hop into any position within their department at any time. The Front Office Manager should be skilled at creating a culture of care, concern, and accountability.
Specific Responsibilities
<ul>
<li>Responds professionally and courteously to arriving, departing, and in-house guests with accurate and timely information and services.</li>
<li>Responds to inquiries regarding hotel information and guest concerns.</li>
<li>Supervises the daily operations of the Front Office personnel, promoting a safe environment and quality services to achieve maximum guest satisfaction and financial success.</li>
<li>Oversees all day-to-day operations of Front Desk and Bell/Valet staff, ensuring that all established front office and hotel policies are followed.</li>
<li>Acts as a resource for supervisors, agents, and valet with all Front Office procedures.</li>
<li>Tirelessly promotes 21c to staff and guests, a cheerleader for the team and the brand.</li>
<li>Facilitates guest arrival and departure during peak times to ensure a smooth transition into and out of the property.</li>
<li>Courteously answers inquiries and accepts reservations referred from agents, both in person and by telephone</li>
<li>Keeps abreast of all in-house and area functions to answer questions and concerns in person and on the telephone with timely and knowledgeable responses.</li>
<li>Controls cash transactions at the front desk and maintains complete responsibility for personal bank as specified by hotel bank agreement policy.</li>
<li>Reviews all guest issues with staff, ensures appropriate departments are contacted for resolution, approves recovery, and provides follow-up with guests and log is completed.</li>
<li>Oversees all Concierge duties completed by staff, from transportation services to package amenities and arrangements.</li>
<li>Has complete knowledge of the hotel's emergency procedures.</li>
<li>Implements new procedures and policies.</li>
<li>Reviews any problems or concerns from the previous day's night audit and daily work. Addresses any issues with the entire staff or individual front desk associates, whichever is appropriate.</li>
<li>Monitors room inventory to achieve balance and pushes associates to sell out. Trains staff in this strategy.</li>
<li>Conducts one-on-one meetings with front desk associates at least quarterly.</li>
<li>Conducts necessary progressive disciplines according to policy</li>
</ul>
<ul>
<li>Coordinates with the Rooms Manager to conduct annual reviews promptly.</li>
</ul>
<ul>
<li>Back up for Rooms Manager during an absence.</li>
</ul>
Qualifications 
<ul>
<li>Strong leadership skills.</li>
<li>Good eye for detail.</li>
<li>Excellent organizational skills.</li>
<li>Able to draw ideas from the supervised team, develop and put them into action</li>
<li>Thrives in a fast-paced environment where multi-tasking is normal.</li>
<li>Enjoys people and has experience dealing directly with the public with an acquired general knowledge of basic customer service skills.</li>
<li>Working knowledge of guest and hotel services, policies, or operations. Working knowledge is generally learned on the job.</li>
<li>Possesses a talent for developing positive connections with guests, resulting in fewer recovery instances and more effective problem resolution.</li>
<li>Tactful and empathetic in stressful and highly emotional situations.</li>
<li>Understand hotel front office procedures completely.</li>
<li>Understands standard cash handling procedures and operation of computerized cash register systems.</li>
<li>Excellent verbal and written communication skills, with the comprehension and literacy required to review and respond to correspondence, initiate reports, conduct training, etc.</li>
<li>Proficient with computer systems, Microsoft Office suite, Opera PMS, POS, etc.</li>
<li>Must pass a background check.</li>
</ul>
Education/ Formal Training
<ul>
<li>High School diploma or equivalent.</li>
</ul>
Experience
<ul>
<li>Minimum of 5 years of previous experience in Hospitality management.</li>
</ul>
 Additional Information 
21c Museum Hotels is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other legally protected characteristic. The EEO is the Law poster is available here:&nbsp;<a href="http://www1.eeoc.gov/employers/poster.cfm" target="_blank">http://www1.eeoc.gov/employers/poster.cfm</a>

<h3>Job Description</h3>
Job Description
Hotel :
Montgomery Embassy Suites300 Tallapoosa StMontgomery, AL 36104Hotel Front Office ManagerFull timeCompensation Range : 50575.00 - 61814.00 Annual
Compensation is determined based on a variety of factors, including experience, skills, qualifications, and the specific location of the role. Actual pay may differ depending on these factors. 
What's in it for you?
The Atrium SPIRIT is a belief in the power of Service, Perseverance, Inclusion, Respect, Innovation, and Teamwork to create an environment where everyone thrives. We go above and beyond to deliver exceptional guest experiences, work together to overcome challenges, and are passionate about positively impacting those around us.
<ul>
<li>Career Growth &amp; Learning - 40% of our management hires are internal promotions!</li>
<li>Invest in Your Future - 401(k) plan with company match.</li>
<li>Comprehensive Health Coverage - Medical, dental, and vision insurance options.</li>
<li>Paid Time Off &amp; Vacation - Enjoy exclusive Atrium Traveler and brand discount programs to explore new destinations</li>
<li>Perks That Fit Your Life - Enjoy DailyPay, wellness programs, tuition reimbursement, and exclusive discounts on your favorite brands and services.</li>
<li>Purpose &amp; Impact - Make a difference through Atrium's community service and volunteer programs.</li>
</ul>
Job Description
What You Will Do:• Lead and inspire a team of front office associates, ensuring clarity in expectations and accountability in performance.• Champion exceptional guest experiences by anticipating needs, resolving concerns, and building loyalty.• Collaborate across departments to deliver seamless service and operational excellence.• Drive financial performance by managing labor costs, controlling expenses, and identifying revenue opportunities.• Maintain brand and cleanliness standards, stepping in to support operations when needed.• Serve as Manager on Duty, ensuring smooth operations and guest satisfaction at all times.What We Are Looking For:• 2+ years of front desk experience - Because you've seen it all and know how to keep things running smoothly.• 2+ years of supervisory experience - Leadership isn't new to you; you know how to coach, support, and elevate a team.• High school diploma or equivalent - A solid foundation to build on; a degree is a plus but not required.• Tech-savvy with Microsoft Office - You can navigate Word, Excel, and Teams like a pro.• Flexible schedule availability - Hospitality never sleeps, and neither do you (well, not during your shift).• Physically able to lift and move as needed - You're hands-on and ready to jump in when the team needs you.What Atrium Leadership Looks Like:• Accountable Achiever - You own your results and celebrate your wins.• Agile Thinker - You adapt quickly and solve problems creatively.• Talent Curator - You grow people, not just teams.• Transparent Leader - You lead with honesty and clarity.• Leading with SPIRIT - Service, Perseverance, Inclusion, Respect, Integrity, and Teamwork guide everything you do.Why Atrium?Hear it from Maria O. "For anyone considering a career with Atrium, I highly recommend it. The company is big on internal promotions, and there are always opportunities to grow, whether it happens right away or down the road."
___________________________________________
 
Atrium is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.
Notice of candidate Privacy Rights: <a href="https://www.atriumhospitality.com/privacy-policy" target="_blank">https://www.atriumhospitality.com/privacy-policy</a>

<h3>Job Description</h3>
Job Description
 
Role and Responsibilities&nbsp;
The Front Office Manager oversees the general administrative functions and activities of the front office and partners with the clinical team to ensure best possible patient experience.
<ul>
<li>Oversees the daily work activities of the front office and patient flow.</li>
<li>Responsible for hiring, onboarding, and coordinating training schedule for new front office team members.</li>
<li>Assists with discipline of team members in accordance with company policy.</li>
<li>Provides annual reviews for front office team members.</li>
<li>Creates front office team member schedules.</li>
<li>Maintains office equipment including cleaning, maintenance, and repairs.</li>
<li>Provides clerical support when needed to assist front office team.</li>
<li>Maintains proper inventory of office supplies.</li>
<li>Maintains the highest standard of professionalism and customer service.</li>
<li>Performs other related duties as assigned.</li>
</ul>
&nbsp;Education and Experience
<ul>
<li>High school diploma or equivalent required.</li>
<li>College education preferred.</li>
<li>Two years of administrative and clerical experience required.</li>
<li>Medical or dental experience required.</li>
</ul>
&nbsp;Skills and Abilities
<ul>
<li>Basic office skills such as typing and filing.</li>
<li>Proficient with Microsoft Office Suite or related software.</li>
<li>Extensive knowledge of office management procedures.</li>
<li>Excellent verbal and written communication skills.</li>
<li>Excellent interpersonal and customer service skills.</li>
<li>Excellent organizational skills and attention to detail.</li>
<li>Excellent time management skills with a proven ability to meet deadlines.</li>
<li>Ability to quickly find solutions that enhance the patient experience.</li>
<li>Ability to work cross functionally with other team members.</li>
</ul>
 
Core Benefits &amp; Wellness
Medical (including Virtual Care), Dental, and Vision Coverage
Employee Assistance Program (EAP)
Uniforms/Scrubs provided
 
Financial Well-Being
Competitive pay, Bonus potential, and annual merit reviews
401(k) Plan w/Company Match
Health Savings Account (HSA) with HDHP health plans
 
Life Insurance
Basic and Supplemental Life Insurance
Spouse and Child Life Insurance
 
Time Off, Disability And Leave Of Absence
Paid Vacation (Starting at 2 weeks) and 6 Annual Paid Holidays
Short Term and&nbsp;Long Term Disability Plan
 
 
PI9f25de09c4e7-25405-38546826

<h3>Job Description</h3>
Job DescriptionPurpose:&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; As the front desk manager, you are the first and last impression a patient has of our office. Your job is paramount to the success of our practice. Your interactions need to highlight our office core values from the initial telephone contact until the patient comes into the office. Your job is to ensure the patient experiences VIP care throughout their entire experience with our practice.&nbsp;&nbsp;Administrative:&nbsp;
<ul>
<li>Register new patients according to established office protocols.</li>
<li>Verify and update patient information.</li>
<li>Schedule new patients and guide through appointments,</li>
<li>Answer and manage all new patient calls and e-mails.</li>
<li>Mark and signal in the schedule upon patient arrival using the blue note system to communicate room-readiness.</li>
<li>Monitor the schedule proactively, adjusting to minimize patient wait times and ensure smooth workflow.</li>
<li>Manage external doctor care with follow up and follow through.</li>
<li>Coordinate hygiene appointments and keep 90% of patients active.</li>
<li>Maintain a 1.5-month waitlist for patient appointments.</li>
<li>Have a running list of “ASAP” patients to fill in cancellations to always keep the schedule capacity at 95-100%. Coordinate hygiene appointments and actively manage them.&nbsp;</li>
<li>Schedule follow-up appointments for each patient before they leave the office.</li>
<li>Collect payments from patients at time of treatment and be familiar with Accounts Receivable and Dentrix Ascend.</li>
<li>Safeguard patient privacy and confidentiality.</li>
</ul>
&nbsp;Responsibilities:
<ul>
<li>Oversee front desk staff, holding team accountable for daily KPI's</li>
<li>Manage flow of the office and schedule for the day</li>
<li>Always have a clear understanding of each patient's scheduled procedure, what room they are in, and provide appropriate support</li>
<li>Manage patient experience and oversee team performance&nbsp;</li>
<li>&nbsp;Ensure patient rooms are prepared and offer refreshments. Make note of comfort list preferences.</li>
<li>Assist in the tracking, monitoring, and communication of patients throughout the entire Apa Experience journey.</li>
<li>Be informed of all activity in operatory rooms throughout the day, what patient is in, individual treatment plan, all operatory room needs.</li>
<li>Day prior ensure all LAB items needed are in and any parts needed for procedures.</li>
<li>Ensure all lab prescriptions are complete and address any work that needs to be sent out.&nbsp;</li>
<li>Ensure all client comforts are available for the Dental Assistant prior to appointment.</li>
<li>Continue to develop personal sales techniques to maximize patient conversion.</li>
<li>Demonstrate an in-depth knowledge of the process and treatment plans for each patient.</li>
</ul>

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