<h3>Job Description</h3>
Job Description
Benefits include 11+ days per year of paid time off, health insurance options, and a 401k for full time Team Members, plus a Team Member discount. Work schedules are flexible per the needs of the business. And we are always closed on Sunday. 
Summary: A Front End Manager’s role is to oversee all Front End operations and supervise all Front End Team Members, in collaboration with guidance and instruction from the Store Manager. A Front End Manager ensures all Guests have a positive experience while visiting our stores by providing exceptional customer service, acknowledging and handling all Guests complaints or concerns in a professional and timely manner and instills the same level of dedication to customer service in the Front End Team. After successfully demonstrating their exceptional leadership skills and dedication in the workplace, a Lead Cashier may be advanced to the position of Front End Manager. Promotions to Front End Manager may be earned by trusted Team Members who are highly effective in their jobs and whose work ethic may influence other Lead Cashiers and general cashiers. All Front End Managers also function as Managers on Duty.

Front-End Manager

<h3>Job Description</h3>
Job DescriptionDescription:
Now Hiring: Front End Manager
Lead with Excellence at McKeever’s Price Chopper
McKeever Price Chopper is seeking a dependable, customer-focused Front End Manager to oversee daily front-end operations and lead our cashier and customer service teams. This leadership role is perfect for someone who thrives in a fast-paced environment, excels at problem-solving, and is passionate about creating a seamless customer experience.
 
Position Overview:
As the Front End Manager, you’ll be responsible for ensuring all front-end operations run smoothly and efficiently. You will oversee scheduling, training, and performance management for front-end staff, while setting the standard for professionalism and exceptional service. You’ll work closely with store leadership to maintain a clean, organized, and customer-friendly environment.
 
Key Responsibilities:
<ul>
<li>Supervise, train, and motivate front-end team members including cashiers and customer service representatives</li>
<li>Ensure prompt, courteous, and efficient customer service at all times</li>
<li>Manage daily scheduling, breaks, and shift coverage for the front-end team</li>
<li>Resolve customer concerns and escalate as needed in a professional manner</li>
<li>Monitor cashier accuracy and adherence to company policies, including handling of money, coupons, WIC, food stamps, and credit/debit transactions</li>
<li>Maintain front-end appearance, ensuring cleanliness, organization, and safety</li>
<li>Lead by example in enforcing company policies, dress code, and service standards</li>
<li>Work collaboratively with other department managers to support overall store success</li>
<li>Assist in hiring and onboarding of new front-end team members</li>
</ul>
 
Requirements:
Minimum Qualifications:
<ul>
<li>Must be at least 18 years old</li>
<li>Previous supervisory or leadership experience in retail or grocery preferred</li>
<li>Strong communication and organizational skills</li>
<li>Proven ability to lead, coach, and motivate a team</li>
<li>Excellent customer service and conflict resolution skills</li>
<li>Ability to manage time effectively in a fast-paced environment</li>
<li>High level of integrity, professionalism, and reliability</li>
</ul>
Physical Requirements:
<ul>
<li>Stand for extended periods (up to 8 hours)</li>
<li>Frequent walking, bending, and lifting (up to 35 lbs)</li>
<li>Use of POS systems, phones, and front-end equipment</li>
</ul>
Employee Benefits:
<ul>
<li>Daily Pay Option – Access your earnings when you need them</li>
<li>Medical Benefits – Available to full-time team members</li>
<li>401(k) Program – Plan for your future with our retirement savings program</li>
<li>On-the-Job Training – Learn and grow in a supportive environment</li>
</ul>
Why Join McKeever Price Chopper?
We’re more than a grocery store — we’re a people-first company. Join a team where leadership, growth, and community are top priorities. We offer a supportive environment where your contributions are noticed and appreciated.
Apply Today!
Ready to take the lead at the front end of a customer-first grocery store? Apply now and start building a rewarding career with McKeever Price Chopper!

Front End Manager

<h3>Job Description</h3>
Job Description
About Us
For over 65 years, Angelo Caputo’s Fresh Markets has proudly served Chicagoland with fresh produce, authentic groceries, specialty deli items, and imported goods from around the world. As a family-owned company, we are guided every day by our Purpose, Mission, and Values:
Our Purpose:&nbsp;To nourish our community with fresh, authentic food while creating a shopping experience rooted in tradition and family.
Our Mission:&nbsp;To provide the highest-quality fresh foods, exceptional service, and a welcoming atmosphere that celebrates our Italian heritage and serves all cultures in our community.
Our Values:
<ul>
<li>Family:&nbsp;Treating our employees, customers, and partners like family.</li>
<li>Quality:&nbsp;Offering only the finest products and service.</li>
<li>Integrity:&nbsp;Acting honestly and responsibly in all that we do.</li>
<li>Community:&nbsp;Supporting and giving back to the neighborhoods we serve.</li>
<li>Tradition:&nbsp;Preserving our heritage while embracing innovation to meet customer needs.</li>
</ul>
Position Summary
The Front End Manager oversees all front-of-store operations, ensuring an exceptional customer experience, efficient checkout processes, and a welcoming environment for shoppers. This role requires strong leadership, organizational skills, and the ability to manage and motivate a team of cashiers, baggers, and customer service associates while upholding company standards and values.
Key Responsibilities
<ul>
<li>Supervise and lead all front-end staff, including cashiers, baggers, and customer service associates.</li>
<li>Ensure fast, friendly, and accurate checkout service to create a positive customer experience.</li>
<li>Train, schedule, and develop team members to maintain high service and productivity standards.</li>
<li>Manage front-end operations, including cash handling, register accuracy, refunds/returns, and compliance with company policies.</li>
<li>Monitor and resolve customer concerns in a professional and courteous manner.</li>
<li>Maintain cleanliness, safety, and organization in the front-end and lobby areas.</li>
<li>Partner with store leadership to support promotions, seasonal events, and store initiatives.</li>
<li>Drive efficiency in labor management, reduce wait times, and ensure coverage for peak hours.</li>
</ul>
Qualifications
<ul>
<li>Previous experience in retail, grocery, or customer service leadership required.</li>
<li>Strong leadership, communication, and problem-solving skills.</li>
<li>Ability to thrive in a fast-paced, customer-focused environment.</li>
<li>High attention to detail and accuracy in cash handling.</li>
<li>Flexible schedule with availability for evenings, weekends, and holidays.</li>
</ul>
Benefits:
<ul>
<li>401(k)</li>
<li>Dental insurance</li>
<li>Employee discount</li>
<li>Health insurance</li>
<li>Paid time of</li>
</ul>
Why Join Our Family
At Angelo Caputo’s Fresh Markets, we treat our employees like family and invest in their growth. We offer:
<ul>
<li>Competitive pay</li>
<li>Opportunities for advancement</li>
<li>A family-oriented work environment</li>
<li>Employee discounts on fresh groceries</li>
</ul>
Texting Privacy Policy and Information:
<ul>
<li>Message type: Informational; you will receive text messages regarding your application and potentially regarding interview scheduling.</li>
<li>No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. </li>
<li>Message frequency will vary depending on the application process.</li>
<li>Msg &amp; data rates may apply.</li>
<li>OPT out at any time by texting "Stop".</li>
</ul>
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<h3>Job Description</h3>
Job Description
Some of his responsibilities are given in detail below:
<ul>
<li>The front end assistant is responsible for taking efficient care of the front end office and back office at all times during working hours</li>
<li>He/ she is responsible for taking care of the complaints of the customers so that they are satisfied with the work.</li>
<li>He/ she should also be efficient in handling complaints that come for his department</li>
<li>The front end assistant directs and supervises the employees engaged in sales, inventory taking, or customer satisfaction</li>
<li>He/ she takes care of recruitment done for front-end duties.</li>
<li>He makes sure that the people employed are efficient and know the duties and responsibilities of this job well.</li>
<li>He supervises them in order to avoid any type of flaws</li>
<li>The front end assistant reviews the inventory and helps in planning and compiling of the budget</li>
<li>He/ she is also responsible for training the cashiers and the head cashiers so that the monetary work can take place smoothly.</li>
<li>He /she also takes care that the cashiers are good in their work so that no mistake happens</li>
<li>Performs other work-related duties as required and assigned</li>
</ul>
Qualifications:
<ul>
<li>Must be 18 years of age</li>
<li>High School Diploma or GED equivalent</li>
<li>Previous experience in similar roles</li>
<li>Must be able to lift 50 pounds.</li>
<li>Ability to work a flexible schedule including nights, weekends, and holidays as needed.</li>
<li>Ability to use tools and equipment, including box cutters, electric pallet jacks, and other heavy machinery</li>
</ul>

<h3>Job Description</h3>
Job Description
We are looking for a responsible Front-End Manager to undertake a variety of managerial tasks in collaboration with or in the absence of a higher-level manager. You will assist upper management in incorporating strategy and ensuring the store meets its goals.
The ideal candidate will have a strong business mindset and leadership capabilities. They must have excellent organizational skills and aptitude in problem-solving. Since you will be acting as a point of contact between employees and Store Operator, solid interpersonal and mediation skills will be very useful.
The goal is to secure the effective operation of our business and the satisfaction of our clients to achieve accelerating and sustainable growth.
The ideal candidate will be able to:
<ul>
<li>Provide excellent customer service</li>
<li>Supervise direct reporting staff according to overall company policy on a daily basis</li>
<li>Set employee goals and objectives </li>
<li>Delegate work duties to staff to attain objectives </li>
<li>Train staff to maximize potential </li>
<li>Monitor and assist staff with work progress </li>
<li>Establish and maintain controls</li>
</ul>
 
This position is full-time or part-time with comparable pay.
Full-time positions include full benefits, paid time off, and a 401k plan.
Management experience is preferred, but not required.

<h3>Job Description</h3>
Job DescriptionDescription:
ESSENTIAL DUTIES AND RESPONSIBILITIES
 
To perform this job successfully, an individual must be able to perform each essential duty with accuracy and maintain a high level of productivity. The requirements listed below are representative of the knowledge, skill and/or ability required. Possible ‘Reasonable Accommodations’ will be researched to determine if any are available to enable individuals with disabilities to perform any essential job duties. 
 
Exhibit and develop maximum customer relations through friendly and courteous behavior. 
Promote a high level of morale within department and store, utilizing friendly but professional methods of honest and open communication. 
Maintain good working relationships with other department managers with the objective of improving sales storewide. 
Comply with all company policies, programs and directives as specified in the Code of Conduct. 
Provide professional examples for other store team members to follow. 
Is aware of Ad items, special prices, coupon deals or other features that apply to the store’s sales program. Always communicates the information to the front-end. Immediately notifies proper personnel of any pricing errors or items not found in file.
Continually observes the front-end for proper coverage during high volume times and ensures additional help as needed. Helps whenever needed and has the ability to operate the cash register efficiently, bag our guest’s purchases and perform all related checkout procedures in a fast, friendly, and accurate manner.
Assists in ensuring the availability, control, and proper use of front-end supplies as: bags, register tapes, office forms, cleaning supplies, etc. within established budgets and guidelines.
Ensures timely pick-up, control, accuracy, and security of the cash register and safe
Is knowledgeable and capable of implementing all related security and cash drawer accounting procedures as outlined by company policies. Follows company policy in opening and closing the store.
(NV) Be aware of and adhere to the Nevada County/State laws and store policies regarding the front ‘slot’ areas. Ensure guests receive prompt and accurate change and maintain proper control of these funds. *Must be 21 or older to assist in slot areas.
Requirements:
EXPERIENCE
Must have previous front end experience. 
 
MINIMUM AGE: 
21 years of age. 21 years of age required to sell tobacco products and/or alcohol and supervise the sales for all under 21.
 
REASON ABILITY:
Ability to apply common sense understanding to instructions furnished in written, oral, or diagram form or when helping resolve a team member or guest concern.

<h3>Job Description</h3>
Job DescriptionDescription:
Summary
The Front End Manager oversees the operations of the front end of the co-op to provide a positive shopping experience for our customers. They ensure that all systems and processes related to customer service are serving the needs of the member-owners and nonmember customers. This scope of work includes appropriate cash handling, scheduling cashiers, cash register operations, employee training, and overseeing customer service programs. A successful Customer Services Manager ensures a positive customer experience for all customers.
 
 
Status: Reports to General Manager, Supervises Supervisors and Cashiers
Pay Level V: $18-$22/hr 
Full Time: 32 - 40 hours/week
 
Requirements:
Customer Service
<ul>
<li>Greet customers, smiling and making eye contact. Assist customers with questions in a prompt, friendly, courteous manner, referring them to others when necessary. Communicate these policies and expectations to staff.</li>
<li>Assist other departments as appropriate to ensure the highest possible store operations and customer service. Communicate these policies and expectations to staff.</li>
<li>Handle unplanned situations calmly, smoothly, and in alignment with pre-established policies. Communicate these policies and expectations to staff.</li>
<li>Model exceptional customer service skills and communicate expectations to staff.</li>
<li>Provide staff with the tools required to ensure the highest level of service possible to our shoppers.</li>
<li>Provide product information and educational materials to customers and staff.</li>
<li>Work with the Leadership Team to establish customer service expectations and procedures and ensure staff is trained.</li>
</ul>
Front End
<ul>
<li>Ensure smooth operations of the Front End with the Front End Supervisors.</li>
<li>Set accuracy and labor goals for the department, review weekly, monthly, and quarterly reports, and plan corrective action as needed.</li>
<li>Hold regular Front End department and Supervisor meetings.</li>
<li>Develop and implement approved short and long-range department goals.</li>
<li>Maintain Front End logbook</li>
<li>Keep the front end and entryway of the store tidy and appealing.</li>
</ul>
Staff/Employee Support
<ul>
<li>Schedule Front End personnel, including coverage when people call out of work. </li>
<li>Review timecards for payroll to process.</li>
<li>Participate in hiring cashiers and perform reviews for their direct reports.</li>
<li>Trains cashiers on alcohol sales.</li>
<li>Oversees and directs tasks and projects for cashiers when there are no customers to check out to encourage productivity</li>
<li>Ensures accuracy and security of all cash handling.</li>
<li>Deal with shoplifters, disorderly customers, and medical emergencies following established procedures. Are there procedures in place?</li>
<li>Ensure that store is opened and closed following established procedures.</li>
<li>Communicate with Supervisors regarding store status and projects.</li>
<li>Serve as backup cashier in busy periods, to cover breaks, and as needed to cover absences.</li>
<li>Provide excellent internal customer service to all staff members, maintaining an attitude of goodwill toward yourself and others.</li>
<li>Help to create a work environment that is cooperative, fun, productive, and safe and that focuses on solutions instead of problems.</li>
</ul>
Desired Skills
<ul>
<li>2 years of experience working in a retail environment</li>
<li>Well-developed, warm, friendly, and outgoing customer service skills</li>
<li>Able to solve problems independently and in collaboration with others</li>
<li>Excellent written and verbal communication skills</li>
</ul>

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