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The University of Texas at Arlington seeks applications and nominations for a visionary and strategic leader as dean of the College of Education (COE) with a proven commitment to academic excellence and shared decision-making. The dean fosters excellence in teaching, research, and service.
Reporting to the provost and senior vice president for academic affairs, the dean is responsible for providing visionary leadership, strategic direction, and administrative oversight for the college. The dean ensures the academic, research, and community engagement missions of the college are achieved, and that the college is well-positioned to address contemporary and emerging issues facing the field of education.
The dean serves as chief academic, administrative, and budget officer for the college and:
<ul>
<li>Ensures that the college maintains accreditation and meets other regulatory requirements.</li>
<li>Oversees academic personnel matters involving hiring, development, promotion, tenure, and evaluation of departmental chairpersons.</li>
<li>Manages the college’s budget and financial resources, including allocating funds for research, scholarships, and other initiatives.</li>
<li>Manages the personnel functions of the college with a commitment to collegial governance, cultural diversity, and equal opportunity.</li>
<li>Supports the faculty in teaching, research, service, and professional development.</li>
<li>Provides leadership in academic program reviews, program changes, and program development within the college.</li>
<li>Calls and conducts faculty, staff, student, and other meetings in order to remain visible, collegial and transparent.</li>
<li>Serves as the liaison for the college within the university.</li>
<li>Develops and implements strategic plans for the college, including academic program development, student recruitment, and fundraising.</li>
<li>Builds relationships with external stakeholders, including alumni, community organizations, and other academic institutions.</li>
<li>Advocates for the college and promotes its mission and values to internal and external audiences.</li>
<li>Promotes research and scholarly activities that address critical social issues and fosters an environment that encourages collaboration and innovation.</li>
</ul>
Required Qualifications:
<ul>
<li>Doctorate within education or related discipline awarded by a regionally accredited higher education institution.</li>
<li>A minimum of five (5) years of significant and progressive academic administration experience in higher education at the level of associate dean, department chair, program director, or equivalent role.</li>
<li>Academic record sufficient to qualify as a tenured full professor.</li>
</ul>
A successful candidate:
<ul>
<li>Is a servant-leader. Inspirational.</li>
<li>Demonstrates candor and authenticity.</li>
<li>Nurtures the successes of colleagues and students.</li>
<li>Possesses an energetic, well-grounded, success-oriented personality.</li>
<li>Shows initiative and self-discipline, with confidence and charisma to lead, encourage, and empower.</li>
<li>Is creative, innovative, marketing-minded, and entrepreneurial.</li>
<li>Builds consensus and is a team leader who seeks collective wisdom and input.</li>
<li>Is flexible and able to facilitate multiple competing priorities and divergent viewpoints.</li>
<li>Is an effective change agent.</li>
<li>Possesses leadership and courage to make the tough decisions.</li>
<li>Models a strong moral compass with unquestionable integrity and high professional standards.</li>
<li>Possesses effective social skills.</li>
<li>Is politically astute, yet not political.</li>
<li>Possesses excellent written and oral communication skills with the ability to communicate complex or technical information clearly to a range of audiences.&nbsp;</li>
<li>Values diversity and actively looks for opportunities to engage with and elevate marginalized voices.</li>
</ul>
UTA's College of Education is one of the nation's top schools for education professionals. The COE strives to promote a collaborative culture of excellence in research, teaching, and service. The COE’s goal is to brighten students' lives, to provide them with unique experiences built on high standards, to encourage them to think critically and creatively, and to instill in them a lifetime commitment to learning and service to their communities.
The College of Education is fully accredited through the Commission on Colleges of the Southern Association of Colleges and Schools and the Association for Advancing Quality in Educator Preparation.
The college currently offers bachelor’s, master’s, and doctoral degrees through its academic units: the Department of Curriculum and Instruction and the Department of Educational Leadership and Policy Studies. Students may also pursue professional teacher, administrator, and other certificates or certifications.
Distinguished faculty are leaders in their fields. They study student learning, leadership, and teaching effectiveness as these are applied in today’s classrooms and schools. Faculty are also engaged scholars and practitioners who inform and shape education-related policies and practices through their impactful research. They bring their research discoveries to inform their teaching and student learning. The education that students receive at UTA is at a level expected from a world-class research university.
In addition to training and shaping the next generation of teachers, administrators, and education policy makers, the college’s faculty have and continue to make enormous contributions to our understanding of educational practice and policy.
Located on a 420-acre campus in the heart of the thriving Dallas-Fort Worth-Arlington metro area (population 7.6 million), <a href="https://www.uta.edu/" target="_blank">UTA</a> is a comprehensive teaching, research, and public service institution dedicated to the advancement of knowledge through scholarship and creative work.
As one of the largest and most diverse universities in Texas, UTA is committed to providing access and ensuring student success, and to a culture of innovation, entrepreneurship, and commercialization of discoveries by its community of scholars. The University promotes lifelong learning through its academic, continuing education, and experiential learning programs. The faculty, staff, and student community share diverse cultural values that foster inclusivity and cultivate mutual respect.
Founded in 1895 as a private liberal arts institution, UTA enrolls over 41,000 students and employs nearly 5,000 faculty and staff. The university has the fifth most ethnically diverse undergraduate population in the United States (U.S. News &amp; World Report, 2023) and is a Hispanic- Serving Institution and an Asian American, Native American, Pacific Islander-Serving Institution (U.S. Department of Education). UTA graduates the most African American students at the master's degree level and the second-most at the undergraduate degree level of any Texas university (Diverse: Issues in Higher Education, 2022).
UTA is one of just six institutions nationwide this year to earn the Seal of Excelencia certification, a prestigious honor granted to colleges and universities for their commitment to accelerating Latino student success. U.S. News &amp; World Report 2022-23 ranked UTA among one of the best graduate schools in the country, and it was chosen again by the American Indian Science and Engineering Society as one of the top 200 Colleges for Indigenous students. UTA is consistently ranked as a top institution serving first-generation and low-income students, and it was ranked fourth nationally for serving veteran students (Military Times, 2022).
Guided by world-class faculty members, students in the University’s campus-based and online degree programs represent 120 countries and pursue more than 184 bachelor’s, master’s, and doctoral degrees in a broad range of disciplines. UTA is dedicated to producing the lifelong learners and critical thinkers that the region and nation demand. More than 60% of the University’s 250,000 alumni live in North Texas and contribute to an annual economic impact of $17.1 billion in the region.
In addition to nurturing student success, UTA is focused on making an impact through innovative research. Anchored by its five strategic pillars—health and the human condition, sustainable communities, global environmental impact, data-driven discovery, and culture and societal transformations—the University’s research portfolio saw significant growth over the past decade, with expenditures reaching $125 million in 2022. Faculty work in state-of-the-art facilities has resulted in important breakthroughs in areas such as sustainable infrastructure, healthy aging, high-energy physics, cardiovascular disease, machine-learning systems, and more.
In 2021, the combination of outstanding academics and innovative research contributed to the University once again receiving Carnegie R-1 “Very High Research Activity” designation. By providing exceptional educational opportunities and addressing important societal challenges, UTA enhances the quality of life in Texas and beyond.
The Search Committee invites letters of interest and nominations to be submitted directly to the search firm, Anthem Executive. Correspondence should include a curriculum vitae and a letter of interest describing relevant experience and interest in the position, and should be submitted to:
<a href="mailto:UTADeanEd@AnthemExecutive.com" target="_blank">UTADeanEd@AnthemExecutive.com</a>
Letters of interest and nominations will be accepted until the positions are filled; however, should be submitted as soon as possible in order to assure consideration. There will be an initial cut-off date for submission to the committee. Expressing interest is the first step in receiving consideration and does not make one an applicant for the position.
UTA is committed to providing equal employment and educational opportunities for all qualified persons without regard to race, color, national origin, religion, age, sex, sexual orientation, disabilities, pregnancy, genetic information and/or veteran status.

Dean of the College of Education

<h3>Job Description</h3>
What We’re All About:
Q2 is proud of delivering our mobile banking platform and technology solutions, globally, to more than 22 million end users across our 1,300 financial institutions and fintech clients. At Q2, our mission is simple: Build strong, diverse communities by strengthening their financial institutions. We accomplish that by investing in the communities where both our customers and employees serve and live.
What Makes Q2 Special?
Being as passionate about our people as we are about our mission. We celebrate our employees in many ways, including our “Circle of Awesomeness” award ceremony and day of employee celebration among others! We invest in the growth and development of our team members through ongoing learning opportunities, mentorship programs, internal mobility, and meaningful leadership relationships. We also know that nothing builds trust and collaboration like having fun. We hold an annual Dodgeball for Charity event at our Q2 Stadium in Austin, inviting other local companies to play, and community organizations we support to raise money and awareness together. 
 
The Job At-A-Glance:
 
We are seeking a Senior, systems-oriented Director of Support to lead and scale Q2’s global Customer Support organization as part of our future-state Support operating model. This role exists to transform how support operates from reactive and hero-driven to predictable, experience-driven, AI-augmented, and pod-based.
 
This is not a legacy support leadership role. The successful candidate will run and evolve the system, coach leaders, and enforce disciplined operating standards rather than personally solving escalations or cases. You will oversee a large, globally distributed organization delivering configuration-driven, technically complex support in a highly regulated environment, while partnering closely with Engineering, SRE, DevOps, and Product.
 
This role exists to execute and scale Q2’s modern Support operating model. Success is measured by improved predictability, reduced variation, stronger customer experience outcomes (XLA), and a support organization that runs consistently through well-defined systems and disciplined execution
 
A Typical Day:
 
Strategic &amp; Systems Leadership
<ul>
<li>Partner with the SVP of Support to define, execute, and evolve the global Support vision and operating model.</li>
<li>Design and mature pod-based (POD) support structures, operating rhythms, and governance.</li>
<li>Diagnose operational challenges as system failures first, not individual performance issues.</li>
<li>Clearly articulate “what good looks like” and enforce consistent standards across regions and teams.</li>
<li>Drive long-term strategies focused on predictability, experience outcomes (XLA), and scalability.</li>
</ul>
Operational Excellence &amp; Discipline
<ul>
<li>Lead global support operations across India, Mexico, and the U.S. with 24/7 readiness.</li>
<li>Enforce SOPs, QA standards, escalation hygiene, and rigorous case lifecycle management.</li>
<li>Use data and metrics to reduce case variation, noise, and rework.</li>
<li>Run predictable operating rhythms and reject inconsistency masked as team autonomy.</li>
<li>Drive KPIs across SLA, XLA, customer sentiment, efficiency, and cost-to-serve.</li>
</ul>
AI-Enabled &amp; Technical Oversight
<ul>
<li>Champion and enforce adoption of AI-assisted workflows, automation, and advanced tooling.</li>
<li>Ensure AI usage exceeds 95% across squads and becomes embedded in daily workflows.</li>
<li>Oversee complex technical support involving cloud-native, containerized deployments, configuration changes, and redeployments.</li>
<li>Partner with Engineering, SRE, DevOps, and IOC to improve diagnostics, logging, routing, and root cause analysis (RCA).</li>
<li>Ensure support processes integrate cleanly with CI/CD pipelines and DevOps practices.</li>
<li>Operate effectively in a highly regulated environment with strong security and compliance hygiene.</li>
</ul>
Leadership That Scales
<ul>
<li>Lead and coach Support Managers, Pod Managers, and Squad Leaders.</li>
<li>Build leadership bench strength and ensure managers operate independently.</li>
<li>Hold leaders accountable with clarity, fairness, and consistency.</li>
<li>Delegate effectively and measure success by how little day-to-day intervention is required.</li>
<li>Create a calm, high-performance culture grounded in trust, discipline, and clear expectations.</li>
</ul>
Experience-Driven Mindset
<ul>
<li>Focus beyond SLAs to customer effort, confidence, outcomes, and sentiment.</li>
<li>Use experience signals (XLA, VOC, sentiment analysis) to guide priorities and investment.</li>
<li>Improve customer outcomes without increasing cost or organizational stress.</li>
</ul>
Change Leadership &amp; Resilience
<ul>
<li>Lead through ambiguity, resistance, and transformation with empathy and decisiveness.</li>
<li>Name resistance directly and navigate difficult conversations without defensiveness.</li>
<li>Balance human-centered leadership with the rigor required for sustained change.</li>
</ul>
 
Bring Your Passion, Do What You Love. Here’s What We’re Looking For:
 
<ul>
<li>Typically requires a Bachelor’s degree in (relevant degree) and a minimum of 12 years of related experience; or an advanced degree with 8+ years of experience; or equivalent relevant work experience. Typically requires 5-7 years managing and developing employees.</li>
<li>10+ years of experience in technical support leadership, including leading large, globally distributed teams.</li>
<li>Proven success modernizing and scaling support organizations through operating model change.</li>
<li>Strong systems-thinking mindset with the ability to design workflows, governance, and operating rhythms.</li>
<li>Demonstrated experience operationalizing AI, automation, or advanced tooling in a support environment.</li>
<li>Deep technical fluency in cloud-native architectures (e.g., containerization, orchestration) and build/release processes.</li>
<li>Experience leading teams responsible for configuration changes and redeployments.</li>
<li>Data-driven leader with a track record of reducing variation and improving predictability.</li>
<li>Exceptional communication and cross-functional collaboration skills.</li>
</ul>
 
Preferred Skills
<ul>
<li>ITIL, Six Sigma, or Lean certifications.</li>
<li>Experience with Jira, ServiceNow, PagerDuty, Grafana, Splunk, or similar tools.</li>
<li>Background in financial technology, enterprise software, or IaaS environments.</li>
<li>Prior technical background in SRE, DevOps, or engineering roles.</li>
<li>Experience operating in pod-based or squad-based support models.</li>
<li>Bilingual (English/Spanish or English/Hindi) a plus.</li>
<li>Director or Senior Director-level experience.</li>
<li>Based in or willing to relocate to Austin, TX.</li>
</ul>
 
Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.
 
Health &amp; Wellness
<ul>
<li>Hybrid &amp; Remote Work Opportunities </li>
<li>Flexible Time Off</li>
<li>Career Development &amp; Mentoring Programs</li>
<li>Generous Retirement Benefit Plans, including a company matching HSA program.</li>
<li>Health &amp; Wellness Benefits, including a 12-weeks of parental leave for eligible new parents</li>
<li>Community Volunteering &amp; Company Philanthropy Programs</li>
<li>Employee Peer Recognition Programs – “You Earned it”</li>
</ul>
 
Click here to find out more about the benefits we offer.
 
How We Give Back to the Community:
You can learn more about our Q2 Spark Program, Q2 Philanthropy fund and our employee volunteering programs on our
Q2 Community page. Q2 supports dozens of wide-reaching organizations, such as the African American Leadership Institute, Ladders for Leaders, and The Trevor Project, promoting diversity and success in leadership and technology. Other deserving beneficiaries include Resource Center helping LGBTQ communities, JDRF, and Homes for our Troops, a group helping veterans rebuild their lives with specially adapted homes.
 
At Q2, our goal is to be a diverse and inclusive workforce that fosters mutual respect for our employees and the communities we serve. Q2 is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Director of Technical Support

<h3>Job Description</h3>
Job Description
This position is located in Omaha, NE
 
At Remarcable, we’re reshaping how electrical contractors and distributors connect, purchase, and operate. Our cloud-based platform streamlines procurement and tool management, giving contractors the visibility and efficiency they need to focus on what they do best—building the future.
We’re looking for a Director of Technical Support to lead our growing Technical Support organization. This leader will be responsible for defining the vision, strategy, and structure of our Support function—building a high-performing team that delivers world-class customer experiences and ensures seamless integration and adoption of our platform.
What You’ll Do
Lead, mentor, and scale the Technical Support team, including Technical Support Specialists and Integration Support roles.
Develop and execute support strategies, service-level standards, and best practices that drive customer satisfaction and operational excellence.
Oversee complex EDI/API integrations, collaborating with Supplier Integration Managers and client IT teams to ensure reliability and efficiency across our growing customer base.
Implement tools and processes that enhance visibility, tracking, and resolution of support cases—ensuring data-driven decision-making and continuous improvement.
Partner cross-functionally with Product, Engineering, and Customer Success to surface customer insights, drive root cause analysis, and influence product roadmap priorities.
Monitor team performance using KPIs such as response time, resolution rate, NPS, and integration uptime, and report on key trends to leadership.
Champion the customer voice, advocating for scalable solutions that improve user experience and prevent recurring issues.
Build and maintain documentation standards, ensuring customers and internal teams have clear, up-to-date technical references.
Drive innovation in support operations through automation, training, and proactive issue detection.
Who You Are
A seasoned technical leader with experience managing or building Support or Integration teams in a SaaS or technology-driven organization.
Deeply familiar with software integrations (EDI, API, Punchout, or related systems) and comfortable guiding others through complex technical challenges.
A strategic thinker who can balance hands-on problem-solving with leadership, coaching, and operational scaling.
A clear, empathetic communicator—skilled at translating technical concepts for both customers and executives.
Analytical and data-driven, with a strong grasp of metrics, process optimization, and customer feedback loops.
Collaborative and adaptable, thriving in a fast-moving, cross-functional startup environment.
Bonus points if you have:
Prior experience leading a support function in a high-growth SaaS or construction tech company.
Familiarity with ERP systems used in distribution or construction.
A degree in Computer Science, IT, or a related field.
 
Why Remarcable?
We’re not just another software company. We’re a team of contractors, distributors, and tech professionals who came together to solve real industry problems. With roots in the field, we understand the challenges our customers face—and we’re passionate about building solutions that make their lives easier.
Fast-growing company at the intersection of construction and technology.
Mission-driven: advancing technology adoption in construction to deliver efficiency, visibility, and better communication.
Opportunity to build and lead a function that directly impacts customer success and company growth.
Collaborative, innovative culture that values curiosity, accountability, and continuous improvement.
If you’re ready to lead a high-performing technical team, shape customer experience, and make an impact in a rapidly scaling SaaS company—apply today and help us build something Remarcable.
Location: Omaha, NE
Reports to: VP of Customer Success
#ZR
Company DescriptionAt Remarcable, we’re building the operating system for contractors and distributors—solving pain points that have plagued the construction industry for decades. 
<h3>Company Description</h3>
At Remarcable, we’re building the operating system for contractors and distributors—solving pain points that have plagued the construction industry for decades.

<h3>Job Description</h3>
Job Description
At Remarcable, we’re reshaping how electrical contractors and distributors connect, purchase, and operate. Our cloud-based platform streamlines procurement and tool management, giving contractors the visibility and efficiency they need to focus on what they do best—building the future. 
We’re looking for a Director of Technical Support to lead our growing Technical Support organization. This leader will be responsible for defining the vision, strategy, and structure of our Support function—building a high-performing team that delivers world-class customer experiences and ensures seamless integration and adoption of our platform. 
What You’ll Do 
Lead, mentor, and scale the Technical Support team, including Technical Support Specialists and Integration Support roles. 
Develop and execute support strategies, service-level standards, and best practices that drive customer satisfaction and operational excellence. 
Oversee complex EDI/API integrations, collaborating with Supplier Integration Managers and client IT teams to ensure reliability and efficiency across our growing customer base. 
Implement tools and processes that enhance visibility, tracking, and resolution of support cases—ensuring data-driven decision-making and continuous improvement. 
Partner cross-functionally with Product, Engineering, and Customer Success to surface customer insights, drive root cause analysis, and influence product roadmap priorities. 
Monitor team performance using KPIs such as response time, resolution rate, NPS, and integration uptime, and report on key trends to leadership. 
Champion the customer voice, advocating for scalable solutions that improve user experience and prevent recurring issues. 
Build and maintain documentation standards, ensuring customers and internal teams have clear, up-to-date technical references. 
Drive innovation in support operations through automation, training, and proactive issue detection. 
Who You Are 
A seasoned technical leader with experience managing or building Support or Integration teams in a SaaS or technology-driven organization. 
Deeply familiar with software integrations (EDI, API, Punchout, or related systems) and comfortable guiding others through complex technical challenges. 
A strategic thinker who can balance hands-on problem-solving with leadership, coaching, and operational scaling. 
A clear, empathetic communicator—skilled at translating technical concepts for both customers and executives. 
Analytical and data-driven, with a strong grasp of metrics, process optimization, and customer feedback loops. 
Collaborative and adaptable, thriving in a fast-moving, cross-functional startup environment. 
Bonus points if you have: 
Prior experience leading a support function in a high-growth SaaS or construction tech company. 
Familiarity with ERP systems used in distribution or construction. 
A degree in Computer Science, IT, or a related field. 
Why Remarcable? 
We’re not just another software company. We’re a team of contractors, distributors, and tech professionals who came together to solve real industry problems. With roots in the field, we understand the challenges our customers face—and we’re passionate about building solutions that make their lives easier. 
Fast-growing company at the intersection of construction and technology. 
Mission-driven: advancing technology adoption in construction to deliver efficiency, visibility, and better communication. 
Opportunity to build and lead a function that directly impacts customer success and company growth. 
Collaborative, innovative culture that values curiosity, accountability, and continuous improvement. 
If you’re ready to lead a high-performing technical team, shape customer experience, and make an impact in a rapidly scaling SaaS company—apply today and help us build something Remarcable. 
Location: Omaha, NE 
Reports to: VP of Customer Success 
#ZR

About ShipIn
ShipIn Systems is the world’s first FleetVision Platform, unlocking ship-to-shore collaboration for global maritime fleets with AI-powered maritime CCTV and visual analytics. Our platform proactively alerts shipowners, managers, and seafarers to onboard events in real time, enhancing safety, security, and operational efficiency across fleets worldwide.
﻿
About the role
The Director of Technical Support role is mission-critical to our global operations, ensuring seamless system performance across international maritime installations. This role combines technical excellence with strategic leadership, directly impacting customer satisfaction, operational efficiency, and business growth.
You will shape the future of global technical support in ShipIn, drive innovation through technology adoption, and lead teams that keep critical maritime systems operational worldwide. Your leadership will enable our continued expansion into new markets while maintaining the highest standards of technical excellence and customer service.
 
Key Responsibilities
Leadership &amp; Team Management
<ul>
<li dir="ltr">Lead geographically distributed teams across time zones of IT system engineers responsible for commissioning, support, and maintenance.</li>
<li dir="ltr">Establish follow-the-sun support models ensuring 24/7/365 global coverage</li>
<li dir="ltr">Mentor and develop support staff; foster a culture of accountability, collaboration, and technical excellence.</li>
</ul>
 
System Commissioning &amp; Maintenance
<ul>
<li dir="ltr">Drive continuous improvement by identifying system and process gaps, and implementing solutions to enhance reliability and efficiency.</li>
<li dir="ltr">Collaborate with R&amp;D and Operations to resolve issues, optimize system performance, and ensure alignment with deployment timelines.</li>
<li dir="ltr">Identify and close system and process gaps to improve reliability, leveraging IoT data and predictive tools when applicable.</li>
</ul>
 
Infrastructure, Security &amp; Process Excellence
<ul>
<li dir="ltr">Lead infrastructure planning and network design for vessel-based installations; ensure secure, scalable, and compliant solutions.</li>
<li dir="ltr">Implement ITIL-based change management, documentation standards, and support automation initiatives.</li>
<li dir="ltr">Drive continuous improvement through data-driven insights and performance metrics (uptime, resolution times, etc.).</li>
<li dir="ltr">Conduct research on hardware and system improvements; recommend changes to support scalability and performance.&nbsp;</li>
</ul>
 
Customer &amp; Commercial Engagement
<ul>
<li dir="ltr">Act as technical partner in pre-sales discussions and customer evaluations, addressing system design, integration, and network concerns.</li>
<li dir="ltr">Manage escalations and help shape customer success strategies, including localized documentation and multilingual support.</li>
</ul>
 
Vendor &amp; Partner Collaboration
<ul>
<li dir="ltr">Manage relationships with global vendors, integrators, and local support partners.</li>
<li dir="ltr">Oversee support contracts, SLA enforcement, and logistics for global deployments.</li>
</ul>
 
Required Qualifications
<ul>
<li>10+ years in IT support or system engineering in a startup environment, with 4+ years leading global or distributed teams.</li>
<li>Strong knowledge of network architecture, TCP/IP, satellite communications, and ITIL frameworks.</li>
<li>Experience in startup companies delivering hybrid solutions that integrate SaaS platforms with on-premises deployments.</li>
<li>Track record in managing complex system commissioning and maintenance, preferably in IoT companies and remote environments.</li>
<li>Excellent communication and leadership skills; ability to work cross-functionally.</li>
<li>Bachelor’s degree or equivalent experience; ITIL Foundation certification required.</li>
<li>Preferred: experience with cloud infrastructure, cybersecurity basics, and CCTV.&nbsp;</li>
<li>Maritime experience is a huge plus.&nbsp;</li>
</ul>

<h3>Job Description</h3>
Job Description
Quality Control Specialist- 2nd Shift 3:00PM to 11:30 PM
Why Work for Us
At our OptioRx, you’re more than just an employee — you’re part of a team that values growth, support, and success. We partner with Insperity our PEO to offer comprehensive benefits including medical, dental, and vision coverage, a generous matching 401(k) to help you plan for the future, and so much more. That includes perks for your wellbeing. 
What truly sets us apart is our commitment to our people. We believe in recognizing talent, rewarding dedication, and promoting from within so you can build a lasting career with us. If you’re motivated, driven, and ready to make a difference, this is the place where your hard work will truly pay off.
POSITION SUMMARY- 2nd Shift 
3:00PM to 11:30PM 
The Quality Control Specialist at SBH Medical / OptioRx will play a critical role in ensuring compliance with quality standards, regulatory requirements, and internal policies for our 503A compounding pharmacy operations. This individual will be responsible for quality oversight of batch record review, compliance documentation, product disposition, and quality system performance. The role requires a detail-oriented professional with expertise in quality assurance, risk management, and compliance monitoring within the pharmaceutical or biotechnology industry.
ESSENTIAL FUNCTIONS
· Support the reporting of Quality metrics on a monthly and quarterly basis for management reviews and key performance indicators (KPIs) related to 503A compounding pharmacy operations.
· Assist in implementing and maintaining quality risk management frameworks.
· Perform batch record reviews and product dispositions in support of testing, validation, and compounding product distribution.
· Evaluate compliance of completed compounding records, including batch records, Certificates of Conformance (COC), Certificates of Analysis (COA), and other related data.
· Maintain real-time Continued Process Verification data collection at batch release.
· Review and manage Quality System documentation, including deviations, Out of Specification (OOS) reports, product complaints, Corrective and Preventive Actions (CAPAs), and document/change control processes.
· Evaluate and ensure compliance requirements for document changes, including SOPs and Master Batch Records.
· Analyze and report on product and process quality trends, as well as quality system performance against internal and external regulations.
· Provide Quality Assurance (QA) oversight to ensure compliance with required quality standards.
· Collaborate with the General Manager, Staff Pharmacists, and Director of Quality to enhance compliance with quality systems, internal SOPs, and regulatory requirements, while resolving minor and major deviations.
· Support product complaint-handling activities and the preparation of the Annual Product Quality Report.
· Assist with compliance audits of supplier quality systems.
· Conduct and support employee training related to quality processes as needed.
· Lead investigations related to deviations, OOS findings, and QC testing, implementing CAPAs and change controls.
· Perform timely quality reviews of data associated with batch releases to meet operational and business requirements.
· Ensure compliance with regulatory requirements concerning product safety and quality.
· Provide oversight for investigations, including writing and reviewing investigation reports.
· Oversee equipment/software qualification, calibration, and validation processes.
· Prepare quality documents such as SOPs and technical documents, and conduct investigations, reviews, and approvals for OOS reports, Change Controls, Deviations, and Complaints.
· Foster a quality culture and adherence to corporate values through coaching, mentoring, and leadership.
· Conduct audits of APIs, excipients, packaging, or related manufacturing processes while ensuring compliance with relevant regulations (USP 795, USP 797, USP 800, FDA, State Boards of Pharmacy, NABP VPP, ACHC).
· Perform product disposition activities, including document review and approval, archival of records, and raw data review.
· Any other duties as assigned.
QUALIFICATIONS
· Bachelor’s degree in science or equivalent relevant experience 
· 3+ years of combined quality experience in 503A drug product compounding, process development, commercial manufacturing, analytical development, and/or quality control experience in biotechnology or pharmaceutical industries 
· Working knowledge and/or understanding of quality risk assessment management principles 
· experience with Quality Assurance systems and processes 
· Effective organization and planning skills 
· Demonstrated ability to deal with frequent changes, delays, or unexpected events 
· Strong technical writing skills 
· Demonstrated troubleshooting and problem-solving techniques 
· Strategic planning, leadership, and negotiation skills, and the ability to develop and present training materials to large groups 
· Proven ability to work independently and under tight deadlines and pressure in a composed manner 
· Effective interpersonal and communication skills 
· Comfortable communicating with all levels of staff, including executives 
· Strong team player 
· Actively take the lead in ensuring corporate compliance and set strategy in investigations and CAPAs, as necessary. 
· Participate and/or lead meetings, to provide input on timelines, potential compliance issues and other related QC activities. 
· Able to build and sustain highly functioning teams, cohesive, aspiring for shared and individual goals in a positive atmosphere for all employees. Able to coach and mentor more junior employees to success. 
· Able to read, comprehend, and make appropriate alterations to documents such as batch records, quality agreements, SOPs, etc. 
· Ability to aseptically gown and/or sterile gown as needed 
· Ability to work within environmental clean rooms 
· Ability to function in a rapidly changing environment and balance multiple priorities simultaneously 
· Must be able to obtain pharmacy technician certification within six (6) months of hire
Physical Requirements
● On‑site role at Enovex Pharmacy; up to ~15% travel to other OptioRx locations for audits, training, or inspections.
● Gowning/PPE required for cleanroom entry; frequent walking/standing during observations; occasional lifting up to 25 lb.
● Must be able to sit for extended periods of time
● Must be able to look at vials with light box for extended periods of time.

Quality Control Specialist - 2nd Shift

<h3>Job Description</h3>
Job Description
Whether you're a recent grad or a seasoned professional, you can experience meaningful career growth at Rosendin. Enjoy a true sense of ownership as you work with a proven industry leader on some of the most exciting and high-profile projects in the nation. We offer a wide range of job opportunities, competitive compensation, full benefits, an Employee Stock Ownership Plan and more.
Why Rosendin?Committed. Innovative. Engaged.
If you're looking to take your career to the next level and work with some of the best and brightest in the industry, we want to hear from you. Since our founding over 100+ years ago, Rosendin has been driven to positively impact the communities where we live and work. We are an organization built on integrity and we have a culture that empowers people, embraces diversity, and inspires everyone to do their best. As one of the largest EMPLOYEE-OWNED electrical contractors in the United States, you will have the unique benefit of being a shareholder at a company that is experiencing tremendous growth and success. When our people succeed and fuel our success, we reward them. We'd love to have you as a shareholder! 
YOUR NEXT OPPORTUNITY:
The Quality Coordinator is an essential role to ensure the success of Rosendin's Quality &amp; Commissioning programs and initiatives. The Quality Coordinator will work directly with and assist the Director of Quality and Quality Department with program roll outs, initiatives, and reporting. The Quality Coordinator will also be assisting the QA/Cx Managers and project teams with project setup, management, and closeout of applications for implementing, executing , and tracking the QA/QC and Commissioning processes.
WHAT YOU'LL DO:
<ul>
<li>
Assist in the setup and closeout of QA/Cx applications used for executing Rosendin's Quality &amp; Commissioning programs.
</li>
<li>
Monitoring and auditing of Rosendin's Quality &amp; Commissioning Program to ensure regions, areas and/or projects are conforming and meeting program and customer expectations.
</li>
<li>
Monitoring and auditing of QA/Cx application data to ensure they are meeting program expectations and requirements.
</li>
<li>
QA/CX application technical assistance and support for the Quality, QA/Cx Regional Managers, and Field teams.
</li>
<li>
Review and analyze report and data trends for initiating continual improvements and procedure and process revisions.
</li>
<li>
Assist with management of the Quality &amp; Commissioning Intranet page for content and access.
</li>
<li>
Assist with creating workflows and training content for our quality and commissioning processes and the applications used.
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<li>
Provide feedback and input for continual QA/Cx program and general quality improvements.
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<li>
Assist with manual, handbook, playbook, procedure, and form updates.
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<li>
Assist and participate with creating, building, and delivering training content.
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<li>
Coordinate monthly team meetings.
</li>
<li>
The duties and responsibilities are intended to describe the general nature and scope of work being performed by this position. This is not all encompassing and other duties may be assigned based on the position's role within the company.
</li>
</ul>
WHAT YOU'LL NEED TO BE SUCCESSFUL:
<ul>
<li>
Proficient in using Microsoft Office (Outlook, Word, Excel, etc.)
</li>
<li>
Proficient in the use of BIM 360 and PlanGrid preferred.
</li>
<li>
Ability to prioritize and manage multiple tasks, changing priorities as necessary
</li>
<li>
Ability to work under time pressure and adapt to changing requirements with a positive attitude.
</li>
<li>
Effective oral and written communication skills as required for the position.
</li>
<li>
Ability to be self-motivated, proactive and an effective team player.
</li>
<li>
Ability to interact effectively and professionally with all levels of employees, both management and staff alike, vendors, clients, and others
</li>
</ul>
WHAT YOU BRING TO US:
<ul>
<li>
High school diploma or equivalent
</li>
<li>
Associate or bachelor's degree construction management or related field
</li>
<li>
Electrical industry and quality experience preferred.
</li>
<li>
Can be a combination of education, training, and relevant experience.
</li>
</ul>
TRAVEL:
<ul>
<li>
Limited
</li>
</ul>
WORKING CONDITIONS:
<ul>
<li>
General work environment - sitting for long periods, standing, walking, typing, carrying, pushing, bending. Work is conducted primarily indoors with varying environmental conditions such as fluorescent lighting and air conditioning
</li>
<li>
Noise level is usually low to medium; it can be loud on the jobsite.
</li>
<li>
We fully comply with the ADA and applicable state law, including considering reasonable accommodation measures that may enable qualified disabled applicants and employees to perform essential functions.
</li>
<li>
Occasional lifting of up to 30 lbs.
</li>
</ul>
Rosendin is committed to creating a diverse environment and is proud to be an Equal Opportunity Employer. Employment decisions are considered regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, pregnancy, age (over 40), or any other categories protected by applicable federal, state, or local law. 
YOU Matter - Our Benefits 
<ul>
<li>ESOP - Employee Stock Ownership</li>
<li>401 K</li>
<li>Annual bonus program based upon performance, profitability, and achievement</li>
<li>17 PTO days per year plus 10 paid holidays</li>
<li>Medical, Dental, Vision Insurance</li>
<li>Term Life, AD&amp;D Insurance, and Voluntary Life Insurance</li>
<li>Disability Income Protection Insurance</li>
<li>Pre-tax Flexible Spending Plans (Health and Dependent Care)</li>
<li>Charitable Giving Match with our Rosendin Foundation</li>
</ul>
Our success is rooted in our people. We all come together around long-term vision and a sense of shared ownership. As a group, we do whatever it takes to ensure the success of our business and your career.
Rosendin Electric is committed to creating a diverse environment and is proud to be an Equal Opportunity Employer. Employment decisions are considered regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

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