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The University of Texas at Arlington seeks applications and nominations for a visionary and strategic leader as dean of the College of Education (COE) with a proven commitment to academic excellence and shared decision-making. The dean fosters excellence in teaching, research, and service.
Reporting to the provost and senior vice president for academic affairs, the dean is responsible for providing visionary leadership, strategic direction, and administrative oversight for the college. The dean ensures the academic, research, and community engagement missions of the college are achieved, and that the college is well-positioned to address contemporary and emerging issues facing the field of education.
The dean serves as chief academic, administrative, and budget officer for the college and:
<ul>
<li>Ensures that the college maintains accreditation and meets other regulatory requirements.</li>
<li>Oversees academic personnel matters involving hiring, development, promotion, tenure, and evaluation of departmental chairpersons.</li>
<li>Manages the college’s budget and financial resources, including allocating funds for research, scholarships, and other initiatives.</li>
<li>Manages the personnel functions of the college with a commitment to collegial governance, cultural diversity, and equal opportunity.</li>
<li>Supports the faculty in teaching, research, service, and professional development.</li>
<li>Provides leadership in academic program reviews, program changes, and program development within the college.</li>
<li>Calls and conducts faculty, staff, student, and other meetings in order to remain visible, collegial and transparent.</li>
<li>Serves as the liaison for the college within the university.</li>
<li>Develops and implements strategic plans for the college, including academic program development, student recruitment, and fundraising.</li>
<li>Builds relationships with external stakeholders, including alumni, community organizations, and other academic institutions.</li>
<li>Advocates for the college and promotes its mission and values to internal and external audiences.</li>
<li>Promotes research and scholarly activities that address critical social issues and fosters an environment that encourages collaboration and innovation.</li>
</ul>
Required Qualifications:
<ul>
<li>Doctorate within education or related discipline awarded by a regionally accredited higher education institution.</li>
<li>A minimum of five (5) years of significant and progressive academic administration experience in higher education at the level of associate dean, department chair, program director, or equivalent role.</li>
<li>Academic record sufficient to qualify as a tenured full professor.</li>
</ul>
A successful candidate:
<ul>
<li>Is a servant-leader. Inspirational.</li>
<li>Demonstrates candor and authenticity.</li>
<li>Nurtures the successes of colleagues and students.</li>
<li>Possesses an energetic, well-grounded, success-oriented personality.</li>
<li>Shows initiative and self-discipline, with confidence and charisma to lead, encourage, and empower.</li>
<li>Is creative, innovative, marketing-minded, and entrepreneurial.</li>
<li>Builds consensus and is a team leader who seeks collective wisdom and input.</li>
<li>Is flexible and able to facilitate multiple competing priorities and divergent viewpoints.</li>
<li>Is an effective change agent.</li>
<li>Possesses leadership and courage to make the tough decisions.</li>
<li>Models a strong moral compass with unquestionable integrity and high professional standards.</li>
<li>Possesses effective social skills.</li>
<li>Is politically astute, yet not political.</li>
<li>Possesses excellent written and oral communication skills with the ability to communicate complex or technical information clearly to a range of audiences.&nbsp;</li>
<li>Values diversity and actively looks for opportunities to engage with and elevate marginalized voices.</li>
</ul>
UTA's College of Education is one of the nation's top schools for education professionals. The COE strives to promote a collaborative culture of excellence in research, teaching, and service. The COE’s goal is to brighten students' lives, to provide them with unique experiences built on high standards, to encourage them to think critically and creatively, and to instill in them a lifetime commitment to learning and service to their communities.
The College of Education is fully accredited through the Commission on Colleges of the Southern Association of Colleges and Schools and the Association for Advancing Quality in Educator Preparation.
The college currently offers bachelor’s, master’s, and doctoral degrees through its academic units: the Department of Curriculum and Instruction and the Department of Educational Leadership and Policy Studies. Students may also pursue professional teacher, administrator, and other certificates or certifications.
Distinguished faculty are leaders in their fields. They study student learning, leadership, and teaching effectiveness as these are applied in today’s classrooms and schools. Faculty are also engaged scholars and practitioners who inform and shape education-related policies and practices through their impactful research. They bring their research discoveries to inform their teaching and student learning. The education that students receive at UTA is at a level expected from a world-class research university.
In addition to training and shaping the next generation of teachers, administrators, and education policy makers, the college’s faculty have and continue to make enormous contributions to our understanding of educational practice and policy.
Located on a 420-acre campus in the heart of the thriving Dallas-Fort Worth-Arlington metro area (population 7.6 million), <a href="https://www.uta.edu/" target="_blank">UTA</a> is a comprehensive teaching, research, and public service institution dedicated to the advancement of knowledge through scholarship and creative work.
As one of the largest and most diverse universities in Texas, UTA is committed to providing access and ensuring student success, and to a culture of innovation, entrepreneurship, and commercialization of discoveries by its community of scholars. The University promotes lifelong learning through its academic, continuing education, and experiential learning programs. The faculty, staff, and student community share diverse cultural values that foster inclusivity and cultivate mutual respect.
Founded in 1895 as a private liberal arts institution, UTA enrolls over 41,000 students and employs nearly 5,000 faculty and staff. The university has the fifth most ethnically diverse undergraduate population in the United States (U.S. News &amp; World Report, 2023) and is a Hispanic- Serving Institution and an Asian American, Native American, Pacific Islander-Serving Institution (U.S. Department of Education). UTA graduates the most African American students at the master's degree level and the second-most at the undergraduate degree level of any Texas university (Diverse: Issues in Higher Education, 2022).
UTA is one of just six institutions nationwide this year to earn the Seal of Excelencia certification, a prestigious honor granted to colleges and universities for their commitment to accelerating Latino student success. U.S. News &amp; World Report 2022-23 ranked UTA among one of the best graduate schools in the country, and it was chosen again by the American Indian Science and Engineering Society as one of the top 200 Colleges for Indigenous students. UTA is consistently ranked as a top institution serving first-generation and low-income students, and it was ranked fourth nationally for serving veteran students (Military Times, 2022).
Guided by world-class faculty members, students in the University’s campus-based and online degree programs represent 120 countries and pursue more than 184 bachelor’s, master’s, and doctoral degrees in a broad range of disciplines. UTA is dedicated to producing the lifelong learners and critical thinkers that the region and nation demand. More than 60% of the University’s 250,000 alumni live in North Texas and contribute to an annual economic impact of $17.1 billion in the region.
In addition to nurturing student success, UTA is focused on making an impact through innovative research. Anchored by its five strategic pillars—health and the human condition, sustainable communities, global environmental impact, data-driven discovery, and culture and societal transformations—the University’s research portfolio saw significant growth over the past decade, with expenditures reaching $125 million in 2022. Faculty work in state-of-the-art facilities has resulted in important breakthroughs in areas such as sustainable infrastructure, healthy aging, high-energy physics, cardiovascular disease, machine-learning systems, and more.
In 2021, the combination of outstanding academics and innovative research contributed to the University once again receiving Carnegie R-1 “Very High Research Activity” designation. By providing exceptional educational opportunities and addressing important societal challenges, UTA enhances the quality of life in Texas and beyond.
The Search Committee invites letters of interest and nominations to be submitted directly to the search firm, Anthem Executive. Correspondence should include a curriculum vitae and a letter of interest describing relevant experience and interest in the position, and should be submitted to:
<a href="mailto:UTADeanEd@AnthemExecutive.com" target="_blank">UTADeanEd@AnthemExecutive.com</a>
Letters of interest and nominations will be accepted until the positions are filled; however, should be submitted as soon as possible in order to assure consideration. There will be an initial cut-off date for submission to the committee. Expressing interest is the first step in receiving consideration and does not make one an applicant for the position.
UTA is committed to providing equal employment and educational opportunities for all qualified persons without regard to race, color, national origin, religion, age, sex, sexual orientation, disabilities, pregnancy, genetic information and/or veteran status.

Dean of the College of Education

<h3>Job Description</h3>
Job Description
Overview: The Sr. Director Technical Support is crucial in delivering a 5-star customer experience for the Diabetes operating unit. This role oversees the strategy, service delivery, and quality for the US 24-hour technical support team, leading a Center of Excellence (COE) and being the global process owner for technical service. The focus is on optimizing processes, employing advanced tools, diversifying channel options, and integrating systems globally to enhance technical support quality, resolve customer issues efficiently, and ensure uninterrupted therapy support.
Key Responsibilities:
<ul>
<li>Provide strategic leadership for the US 24-hour technical support team and act as the Global Technical Support process owner.</li>
<li>Foster a collaborative, customer-centric approach within the US and global teams.</li>
<li>Develop and lead a lean COE to harmonize systems, processes, and procedures globally.</li>
<li>Collaborate with stakeholders (Marketing, Quality, R&amp;D, Sales &amp; IT) to align technical support strategies with business needs.</li>
<li>Identify and integrate emerging trends and best practices in technical support.</li>
<li>Oversee the deployment, maintenance, and enhancement of global technical support tools and technologies.</li>
<li>Ensure secure, efficient, and consistent support processes and procedures.</li>
<li>Develop cross-departmental feedback loops with Quality, R&amp;D, Sales, and Customer Care teams.</li>
<li>Define and monitor KPIs for technical support effectiveness and implement continuous improvements.</li>
<li>Foster a culture of continuous learning and professional development within the technical support team.</li>
<li>Collaborate to improve operational processes and reduce business costs.</li>
<li>Meet/exceed Net Promoter Score targets.</li>
</ul>
Qualifications:
<ul>
<li>
Must Have:
<ul>
<li>Bachelor’s degree.</li>
<li>Minimum of 15 years of relevant technical support/call center leadership experience, with 10+ years in managerial roles overseeing large teams.</li>
<li>OR advanced degree with 13 years of relevant experience and 10+ years in managerial roles overseeing large teams.</li>
</ul>
</li>
<li>
Nice to Have:
<ul>
<li>Advanced degree.</li>
<li>Call center leadership experience in regulated environments (medical device, healthcare, financial services).</li>
<li>Experience with WFM best practices.</li>
<li>Knowledge of Lean and Six Sigma methodologies (Green Belt project completed).</li>
<li>Excellent leadership, team management, communication, and interpersonal skills.</li>
<li>Experience with telephony platforms (NICE, Five9).</li>
<li>Proven track record in building engaged, inclusive teams.</li>
<li>Experience implementing global IT technical support systems.</li>
</ul>
</li>
</ul>
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Iyx8NY04Bh

Senior Director of Call Center and Technical Support

<h3>Job Description</h3>
Job DescriptionDescription:
As a technology communications company, OneCloud's Support team is crucial in achieving business goals and ensuring customer satisfaction. We are seeking a dynamic, results-driven Customer Success and Technical Support Director to lead our customer success and technical support teams. The ideal candidate will be a strategic thinker and self-motivated who can drive exceptional customer satisfaction while overseeing technical support operations. You will work closely with internal teams to ensure our clients receive outstanding service, timely resolutions, and seamless solutions. This role requires a blend of technical expertise, leadership skills, and a strong commitment to customer success. This position is a full time role that requires being in the office.
 
Key Responsibilities:
<ul>
<li>Lead and manage the Customer Success and Technical Support teams, ensuring they are equipped to provide the highest level of service and support to clients.</li>
<li>Oversee the resolution of customer technical issues, ensuring timely and effective solutions to complex problems.</li>
<li>Develop and implement strategies for improving customer retention, satisfaction, and overall success.</li>
<li>Work closely with sales, account management, and engineering teams to deliver customer-centric solutions and enhance customer experience.</li>
<li>Analyze customer feedback, service tickets, and performance metrics to identify trends and implement process improvements.</li>
<li>Collaborate with customers to understand their goals and challenges, providing proactive solutions to improve their IT infrastructure and services.</li>
<li>Develop and execute customer onboarding and training programs to ensure clients understand and maximize the value of services.</li>
<li>Create and monitor key performance indicators (KPIs) to track the effectiveness of customer success and technical support initiatives.</li>
<li>Manage escalations, acting as the point of contact for critical issues and ensuring they are resolved efficiently.</li>
<li>Build and maintain strong, long-term customer relationships, ensuring ongoing satisfaction and success.</li>
<li>Report on team performance, customer success initiatives, and technical support outcomes to senior leadership.</li>
</ul>
Requirements:
Qualifications:
<ul>
<li>Proven experience (5+ years) in customer success, technical support, or a similar leadership role within an MSP environment.</li>
<li>Strong technical knowledge of IT systems, cloud services, networking, and security.</li>
<li>Excellent leadership skills, with the ability to motivate and manage a diverse team of technical support and customer success professionals.</li>
<li>Exceptional problem-solving skills and the ability to manage complex customer challenges.</li>
<li>Strong communication and interpersonal skills, with the ability to build and maintain relationships at all levels.</li>
<li>Data-driven mindset, with experience in using metrics and analytics to drive decisions and improvements.</li>
<li>Experience with customer success platforms, ticketing systems, and CRM software (e.g., Zoho Desk, ConnectWise, Salesforce, ServiceNow).</li>
<li>A deep understanding of customer lifecycle management, including onboarding, retention, and escalation management.</li>
<li>Ability to thrive in a fast-paced, dynamic environment and handle multiple priorities effectively.</li>
</ul>
Education:
<ul>
<li>Bachelor's degree in IT, Business Administration, Computer Science, or a related field; or equivalent work experience. MBA Preferred.</li>
</ul>
Physical Requirements:
<ul>
<li>Prolonged periods of sitting or standing at a desk and working on computers </li>
<li>Must be able to lift 15 pounds at times </li>
<li>May be required to work on-call </li>
</ul>
Benefits:
<ul>
<li>Competitive salary and performance-based incentives.</li>
<li>Comprehensive benefits package (health, dental, vision, 401k, etc.)</li>
<li>Opportunities for career growth and professional development.</li>
<li>Collaborative and supportive team culture.</li>
</ul>

Director of Customer Success and Technical Support

<h3>Job Description</h3>
Job Description
THE SALVATION ARMY HAWAIIAN &amp; PACIFIC ISLANDS DIVISION JOB DESCRIPTION GENERAL ACCOUNTANT
Department: Finance
Position Title: General Accountant
Supervisor: Divisional Finance Director (DFD) 
FLSA Status: Full-Time, Non-Exempt
Date: April 2025 
Hourly rate: $25.00 to $28.00
JOB SUMMARY: Perform accounting functions including recording journal entries, reconciling, accounts, maintaining vendor information, and responding to internal and external inquiries. Assist supervisor in other finance duties as needed.
 ESSENTIAL FUNCTIONS:
Administrative Functions:
• Provide administrative support to the DFD and the Finance Department. • Prepares or assists with the preparation of scheduled and/or ad hoc statistical and narrative reports; performs basic information gathering from variety of sources, analysis and/or forecasting (includes tables, graphs, and charts) as directed. • Morning mail duties which include scanning checks into Deluxe • Receipt and place in safe any walk-in checks, cash, gift cards, etc. that require processing by Morning Mail staff. Occasional bank runs for Finance. • Back up to the DFD in overseeing and maintenance of various banking and institutional portals. • Back up liaison to DFD for various bank contacts (coordinate on-line banking, open accounts, assist with banking needs). • Back up to DFD on TSAMM set ups and updates. • Back up to DFD on DHQ Physical Inventory upkeep. • Assist Corps Officers, Institution Administrators, and DHQ officers and staff in identifying forms, requisition formats, completing such forms on behalf of the finance and other departments as requested by the DFD. • Order finance department supplies as needed.
Finance Functions: • Record journal entries as needed. • Perform assigned account entries, account reconciliations and other monthly closings procedures including clearing internal company transactions as needed. • Assist Corps Officers and/or Department Heads in all finance matters as needed.
• Assist Accounting manager and Controller with internal &amp; external audits schedules and other requests as needed. • Maintains knowledge of acceptable accounting practices and procedures. • Ensure internal controls are in place and maintained.
SKILLS/TECHNICAL KNOWLEDGE: • Bachelor’s degree in accounting, finance, or business preferred or substitute job experience. • 2-3 years of accounting/financial and/or administrative experience required. • Competent in oral and written communication • Intermediate to expert skill with MS Office suite including Word, Excel, Outlook, and Power Point • Valid Hawaii driver’s license • Travel off-island as necessary.

General Accountant

<h3>Job Description</h3>
Job Description
Main Purpose of the Position:
<ul>
<li>The Project Financial Accountant/Jr PCE (PFA) is responsible to set up, monitor, and appraising the fiscal performance of the projects in areas of costs and ensuring that necessary corrective actions are taken.</li>
<li>Additionally, the PFA is responsible to provide services and support for assigned controlling systems.</li>
</ul>
 
Job Duties/Responsibilities:
<ul>
<li>Ensure transparent and consistent adherence to Engineering Manual, Procurement and Site Finance procedures including tax and duties issues.</li>
<li>Define roles and responsibility, process and cost coding with local departments with placing purchase orders and executing invoicing.</li>
<li>Ensure the data flow and reconciliation between SAP, the general contractor and cost management tools.</li>
<li>Establish contact with the Local Accounting Director and secure the secondment of one of the Affiliates Accountants to the project team.</li>
<li>Adhere and enforce company policies and procedures, especially relating to ethics and financial stewardship.</li>
<li>Implement the project financial accounting procedures and systems, financial accounting training and (kick-off) workshops for the project management team, procurement and / or contractor.</li>
<li>Checks the payment application or invoice with the performance of the suppliers.</li>
<li>Ensure actual data figures in Local Accounting System are project-related and coded accurately.</li>
<li>Administer together with procurement that the following registers are available and auditable: bid evaluations, (sub-) contracts, insurance, bank guarantees, warranties, retentions, change orders, payment applications, temporary assets, risk, (de)mobilization.</li>
<li>Support proper and timely project close-out and deliver the Project Data Collection Report.</li>
<li>Provide content/document management services, including setting up project-specific filing structures; training other team members, ensuring use of Opentext software for systematic archiving of all Project related content. Assisting in organization-wide structuring of data and system set up including some user requirement testing of systems as they are implemented.</li>
</ul>
 
Technically Specific Job Duties/Responsibilities:
<ul>
<li>Identify and implement industry best practices in project financial accounting and contract management to deliver discernible and sustainable business results.</li>
</ul>
 
Competencies Identified for Success:
<ul>
<li>Business Knowledge: demonstrates understanding of how Project Delivery and Project Services in particular, contributes to the company's results.</li>
<li>Demonstrates thorough grasp of functions, regulatory issues, and operations in own and in key stakeholders work areas.</li>
<li>Develops detailed understanding of customers needs, issues, and priorities - consistently searching for ways to improve services to them.</li>
</ul>
 
Influencing Others:
<ul>
<li>Builds credibility through strong relationships and a solid track record of results.</li>
<li>Recognizes when expected conflict is stalling results and makes changes to address the problem.</li>
</ul>
 
Applying Technical Expertise:
<ul>
<li>Demonstrates deep functional knowledge and stays current in the field; adeptly applies expertise to the company's business issues.</li>
<li>Collaboration &amp; Teamwork: work with peers, partners, and others, including individuals outside their own team and functional area to positively impact business performance and optimize the input of those involved.</li>
<li>Leading Innovation &amp; Change: generate opportunities for innovations in services, processes, and/or systems.</li>
<li>Support and lead changes to the status quo - not only changes that pave the way for innovation, but also those that are required for improving business effectiveness and efficiency and ensuring future success.</li>
<li>Drive for Results: drive for the achievement and improvement of business results</li>
<li>Communication: frame information accurately and concisely, effectively sending and receiving messages when interacting with others.</li>
</ul>
 
Qualifications: Education, Experience, Knowledge and Skills:
 
(Minimum requirements)
 
<ul>
<li>Bachelor's or University degree in engineering / economics / business administration</li>
<li>PMI, RICS or ACCEi Project Control Professional qualification or equivalent</li>
<li>Min 5 years work experience as PFA</li>
<li>Project Controls, Accounting</li>
<li>CAPEX, Finance or business administration</li>
<li>Knowledge of SAP, MS Office, Google Suite</li>
<li>Very good analytical skills</li>
</ul>
 
The hiring range for this position is $65-$75 per hour. The base pay actually offered will take into account internal equity, and may also vary depending on candidate's geographic region, job-related knowledge, skills, and experience amongst other factors
 
Harvest Technical Services is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, Sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or any other federal, state, or local protected class.
 
#ZR

4159 Project Financial Accountant/ Jr Project Cost Engineer

<h3>Job Description</h3>
Job DescriptionSalary: 
POSITION SUMMARY
Provides strategic leadership, management, and vision in the development and improvement of ABEMs resident, applicant, candidate, and diplomate processes. Leads the Certification Services team in enhancing the physicians experience while ensuring that certification processes and programs comply with ABEM, NCCA, and ABMS standards. Ensures quality, integrity, and security in programs and processes as well as ensures that they are efficiently and effectively led.
 
ESSENTIAL DUTIES AND RESPONSIBILITIES
The essential functions include, but are not limited to the following: 
<ol>
<li>Establishes procedures that produce high-quality service delivery and data collection, including quality control, for Certification Services activities and staff responsibilities. Initiates new processes and projects to support and add value to activities that support EM and subspecialty training programs, and applicant, candidate, and diplomate processes that support EM and subspecialty certification and continuing certification programs. </li>
<li>Develops, maintains, and improves Certification Services operations by monitoring service and support to program/resident/applicant/candidate/diplomate interactions through email, phone, and other technologies. Establishes service goals and supports results through best practice management principles. </li>
<li>Oversees the development, implementation, and administration of policies, processes, and systems related to medical licensure, EM and subspecialty, training, board eligibility, credentialing, continuing certification requirements, and EM and subspecialty exam registration, and ensure they are successfully managed. </li>
<li>Develops, maintains, and improves Certification Services strategies and processes to build and strengthen physician engagement and two-way communication. </li>
<li>Oversees the collection and analysis of physician training and certification data to ensure data integrity, identifying and overseeing data clean-up and maintenance, and developing guidelines and documentation to improve data quality. </li>
<li>Strengthens relationships and enhances the internal and external stakeholder experience by ensuring that Certification Services staff responses to inquiries are timely and provide quality service to ensure that needs are met. </li>
<li>Reviews and improves work activities and processes that support residency and fellowship training information and communication, certification application, examination registration and scheduling, and participation in continuing certification programs. </li>
<li>Reviews and approves physician requests and appeals to ABEM administrative policies and procedures and alternative pathway applications for certification and focused practice designation based on Board of Directors approved policies. </li>
<li>Responsible for addressing escalated inquiries, concerns, and issues. Ensures appropriate actions are taken to resolve and correct problems. Solicits and responds to internal and external feedback to ensure the best experience for physicians and others who interact with the Certification Services staff. </li>
<li>Develops and maintains relationships with external organizations, business partners, and vendors involved with medical education and training, including ACEP, ABMS, other ABMS Member Boards, ACGME, CORD, RC-EM, SAEM, and others. </li>
<li>Makes informational presentations to program/resident/applicant/candidate/diplomate groups. </li>
<li>Clarifies roles and responsibilities of direct reports, and develop, promote, and implement training opportunities to support individuals in reaching professional development and organizational goals. Provides regular feedback while mentoring and coaching individuals for performance success. Creates and promotes a positive and supportive work environment. </li>
<li>Collaborates with Assessment Services on the administration of EM and subspecialty examinations. </li>
<li>Responsible for monitoring and reporting physician numbers for all EM and subspecialty programs to the Executive Director, Administrative Affairs on a regular basis to support revenue and expense monitoring. </li>
<li>Contributes to the collective leadership of ABEM as part of the senior leadership team. Meets regularly with the Executive Directors, and other AEDs, to collaborate and contribute to the overall stewardship of the organizations long-term plans, strategic goals, financial performance/budget, work plans, and workplace culture. Establishes credibility within the organization and with the Board of Directors as an effective leader. </li>
<li>Participates in the development, implementation, and administration of the organizations strategic plan. Advises on strategic initiatives, introduction of new strategies, and operational activities and issues that are directly related to area of responsibility. </li>
<li>Participates in Board and subcommittee meetings as the lead staff for assigned committees. This includes developing and managing materials for committee meetings. </li>
<li>Staffs the certification examination administrations and additional meetings as assigned. </li>
<li>Performs other duties as required or assigned.</li>
</ol>
 
MINIMUM QUALIFICATIONS (KNOWLEDGE, SKILLS, AND ABILITIES)
<ul>
<li>Knowledge normally acquired through the completion of a bachelors degree in business, management, or a related field, or an equivalent combination of education and experience.</li>
<li>Masters degree preferred.</li>
<li>Ten to 15 years of related experience, including strategic planning experience.</li>
<li>Proficient in Microsoft Word, Excel, PowerPoint, and Outlook.</li>
<li>Strong interpersonal skills and the ability to communicate, collaborate, and build effective relationships at all levels within the organization, as well as with diverse individuals and outside agencies.</li>
<li>Demonstrated leadership skills with the ability to be an effective team leader, including team building and motivation, giving feedback, and conflict resolution.</li>
<li>Demonstrated management skills including team building and motivation, giving feedback, and conflict resolution.</li>
<li>Ability and willingness to adapt to and support an evolving work environment.</li>
<li>Strong oral and written communication skills and the ability to present complex information in a concise, understandable format.</li>
<li>Strong problem-solving, analytical, and critical-thinking skills, and the ability to exercise sound judgment and make decisions based on accurate and timely analysis.</li>
<li>Must maintain a high level of professionalism and confidentiality about sensitive matters and all organizational information.</li>
<li>Excellent customer service skills.</li>
<li>Strategic thinker.</li>
<li>Self-directed, organized, and the ability to manage multiple priorities under deadline pressure, with a strong attention to detail and focus on quality assurance.</li>
<li>Ability to effectively negotiate and coordinate with individuals.</li>
<li>Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, and compliance and regulation requirements.</li>
<li>Ability to understand database design including relational database design concepts (table structure; one-to-many relationships).</li>
<li>Knowledge of organizational policies and practices to ensure accountability and transparency in an organizations relationship with its stakeholders.</li>
<li>Ability to travel up to 20 percent of the time (ten weeks or less per year).</li>
</ul>
 
PHYSICAL DEMANDS AND WORK ENVIRONMENT
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform these functions.
While performing the duties of this position, the employee is regularly required to talk or listen. The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls. The employee is occasionally required to stand, walk, sit, and reach with hands and arms. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is typically low to moderate.
 
 
This document does not create an employment contract, implied or otherwise, other than an at will relationship.
 remote work

Associate Executive Director, Certification Services

<h3>Job Description</h3>
Job Description
Job Title: Mechanical Engineering Intern - Manufacturing Location: Gasser Chair Company Plant Job Type: Internship (Full-Time/Part-Time) Duration: Summer 2025 Department: Manufacturing Engineering Reports To: Director of Engineering
---
About the Role:
We are seeking a Mechanical Engineering Intern to join our manufacturing engineering team. This role offers hands-on experience supporting production processes, equipment optimization, and continuous improvement initiatives. As an intern, you'll work alongside experienced engineers to solve real manufacturing challenges and gain valuable exposure to lean manufacturing, process design, and plant operations.
---
Key Responsibilities:
· Assist in designing, testing, and implementing mechanical systems and process improvements on the production floor.
· Support continuous improvement efforts through time studies, root cause analysis, and efficiency audits.
· Participate in the design and development of jigs, fixtures, and tooling to enhance manufacturing performance.
· Help maintain and update technical documentation such as process instructions, CAD drawings, and equipment manuals.
· Collaborate with maintenance, quality, and production teams to identify and resolve operational issues.
· Collect and analyze production data to identify trends and recommend improvements.
· Ensure compliance with safety and quality standards in all tasks.
---
Qualifications:
· Currently pursuing a Bachelor's degree in Mechanical Engineering or a related field.
· Solid understanding of mechanical engineering fundamentals.
· Familiarity with CAD software (e.g., SolidWorks, AutoCAD) and Microsoft Office tools.
· Strong analytical, problem-solving, and communication skills.
· Ability to work effectively in a fast-paced manufacturing environment.
· Eagerness to learn and contribute to a team-oriented setting.
---
Preferred Qualifications:
· Coursework or prior experience in manufacturing processes, industrial engineering, or lean systems.
· Familiarity with Six Sigma or lean manufacturing principles.
· Hands-on experience with machining, assembly, or fabrication (through labs, projects, or previous internships).
 
Upon an offer of employment, a background and drug screen are required.

Mechanical Engineering Intern

<h3>Job Description</h3>
Job Description
Project Manager Manufacturing IT Boyertown, Pennsylvania | Full-Time | Onsite
Discover the charm of Boyertown, PA and grow your career with a forward-thinking company at the forefront of innovation in quality manufacturing!
Nestled in the scenic heart of southeastern Pennsylvania, Boyertown offers the perfect blend of small-town warmth, vibrant local culture, and easy access to major metro areas like Philadelphia and Allentown. Whether you're strolling through historic Main Street, biking the beautiful trails of Berks County, or enjoying a weekend escape to the nearby Pocono Mountains, you'll find the lifestyle here relaxing, affordable, and family-friendly. Join a cutting-edge company where your contributions are valued and your career can thrive in an environment built on collaboration, innovation, and continuous improvement.
About the Role
We're seeking a Project Manager to lead and manage the daily IT operations for our Quality Manufacturing business unit. Reporting directly to the Director of Information Technology, you will play a critical role in ensuring a reliable and effective computing environment while identifying opportunities for process innovation and digital transformation.
This is a highly visible, hands-on leadership role that offers the opportunity to build and maintain world-class IT systems in a regulated manufacturing environment, all while working closely with cross-functional teams to drive excellence.
Key Responsibilities
<ul>
<li>
Support and execute the technology vision for the Quality Manufacturing business unit in alignment with corporate IT strategy.
</li>
<li>
Manage IT systems lifecycle: design, develop, install, document, validate, and maintain.
</li>
<li>
Create and manage project plans, deployment timelines, and resource allocation.
</li>
<li>
Lead Computerized Systems Validation (CSV) initiatives in compliance with regulatory guidelines.
</li>
<li>
Serve as the subject matter expert for IT systems used in Quality and Manufacturing operations.
</li>
<li>
Develop and maintain all system documentation, SOPs, change/version control, and license compliance programs.
</li>
<li>
Oversee the procurement and deployment of hardware/software and manage vendor relationships.
</li>
<li>
Provide technical training and day-to-day IT support for business unit staff.
</li>
</ul>
Minimum Qualifications
<ul>
<li>
Bachelors degree in Computer Science (or related field).
</li>
<li>
Minimum of 8 years of relevant experience, with 5+ years in a regulated industry.
</li>
<li>
Strong knowledge of Microsoft Operating Systems (Windows Client/Server).
</li>
<li>
Proven track record in successfully implementing and managing technical solutions.
</li>
<li>
Ability to work independently and collaboratively across departments and with vendors.
</li>
<li>
Strong written and verbal communication skills.
</li>
</ul>
Success in This Role Will Be Measured By:
<ul>
<li>
Timely and effective execution of IT goals and initiatives.
</li>
<li>
Positive collaboration and responsiveness to business unit needs.
</li>
<li>
High levels of user satisfaction and system performance.
</li>
<li>
Proactive identification of process improvements and technical innovations.
</li>
<li>
Regulatory compliance and complete system documentation.
</li>
</ul>
Why Join Us?
<ul>
<li>
Be part of a legacy drivinginnovation and growth.
</li>
<li>
Make a visible impact in a pivotal role.
</li>
<li>
Work in a collaborative environment that values autonomy and fresh ideas.
</li>
<li>
Competitive salary and comprehensive benefits.
</li>
</ul>
Ready to bring transformative change to manufacturing through technology? Apply now and lead the charge in Boyertown!

Project Manager- Manufacturing IT

<h3>Job Description</h3>
Job Description
SUMMARY:
The Early Childhood Specialist (ECS) is responsible for ensuring the implementation of high-quality preschool programs and compliance of the Great Start Readiness Program (GSRP) and Pre-K for All classrooms across Marquette and Alger Counties through regular, ongoing classroom support, professional development, coaching, observation, and feedback. The ECS provides program support in implementing the curriculum and assessment tool with fidelity and guides teachers and teams in decisions that impact student and family outcomes. In addition, the ECS collaborates with other early childhood education team members to ensure quality, cohesive programming and ongoing learning opportunities for early childhood educators and service providers. The ECS uses multiple evidence-based resources in a continuous quality improvement model that includes data collection, analysis, and goal setting.&nbsp;
&nbsp;
MINIMUM QUALIFICATIONS:
<ul>
<li>Master’s degree in Early Childhood Education, Child Development, or related field</li>
<li>Five or more years of relevant experience in Early Childhood Education</li>
<li>Knowledge of child development, developmentally appropriate practice, early childhood education and special education topics related to the field</li>
<li>Knowledge of the State of Michigan Licensing Rules for Child Care Centers</li>
<li>Strong verbal and written communication skills&nbsp;</li>
<li>Proven ability to demonstrate initiative and work independently</li>
<li>Demonstrated organizational and time management skills</li>
</ul>
&nbsp;
PREFERRED QUALIFICATIONS:
<ul>
<li>Valid Michigan Elementary Teaching Certificate with Early Childhood Endorsement (ZS) or (ZN)</li>
<li>Prior experience in a GSRP classroom and/or early childhood special education setting</li>
<li>Specific professional training, experience, and/or certifications in: HighScope Curriculum, Classroom Assessment Scoring System (CLASS), and HighScope Child Observation Record (COR)</li>
<li>Experience with the Essential Instructional Practices in Early Literacy and Math</li>
<li>Knowledge of Michigan’s Preschool Inclusion Collective Action Plan</li>
<li>Demonstrated experience with and knowledge of early childhood programs overseen by Marquette-Alger RESA, including Great Start Readiness Program (GSRP), Great Start Collaborative (GSC), and Early On</li>
</ul>
&nbsp;
ESSENTIAL DUTIES AND RESPONSIBILITIES:&nbsp;
<ul>
<li>Work collaboratively with Director of Early Childhood Education, early childhood education team members, local district staff, and community partners to meet program objectives</li>
<li>Maintain knowledge of GSRP implementation manual and program flexibilities</li>
<li>Ensure grant compliance and promote high quality programming</li>
<li>Utilize professional resources and state networks to provide ongoing technical support for programs</li>
<li>Regularly collaborate with colleagues in the planning, coordinating and delivering of professional learning opportunities to promote continuous growth&nbsp;</li>
<li>Facilitate development of meaningful ongoing program quality improvement goals and objectives with each teaching team, and the program as a whole, based on assessment data</li>
<li>Provide observation, feedback, and coaching for early childhood teachers and paraprofessionals&nbsp;</li>
</ul>
&nbsp;
ESSENTIAL DUTIES AND RESPONSIBILITIES CONTINUED:
<ul>
<li>Create well-developed systems of reporting and data analysis utilizing the Child Observation Record (COR) Advantage system, CLASS observations and feedback resulting in continuous learning in the classroom for teachers and children</li>
<li>Utilize well developed skills in reading, writing, speaking, and listening effectively to successfully communicate/collaborate with teachers, educational service providers, administrators, children, and families</li>
<li>Maintain status as a certified reliable trainer and/or assessor in: the HighScope curriculum and the Classroom Assessment Scoring System (CLASS)</li>
<li>Coordinate and facilitate early childhood data analysis meetings</li>
<li>Lead family participation group meetings, sharing data and strategies for transitioning to kindergarten</li>
<li>Participate in coordinated RESA-wide efforts of recruitment and enrollment for all programs</li>
<li>Demonstrate professionalism and ethical decision-making in working with others</li>
<li>Support and coach teaching teams to implement the curriculum and assessment tool with fidelity</li>
<li>Regularly attend Early Childhood Specialist meetings and professional development</li>
<li>Maintain confidentiality and ensure accurate and timely documentation for all required activities&nbsp;</li>
<li>Perform other duties as assigned</li>
</ul>
&nbsp;
OTHER KNOWLEDGE, SKILLS, AND ABILITIES:
<ul>
<li>Proficiency in computer/software use including Google Suite, Word, Excel, PowerPoint, Zoom</li>
<li>Demonstrated experience exercising confidentiality and sound judgment in dealing with local districts, staff, students, and operations</li>
<li>Ability to successfully manage multiple projects simultaneously, work independently, and maintain proactive communication with stakeholders</li>
<li>Ability to deal with issues in a fair manner, treat diverse populations and personalities with dignity and respect, and act in a highly ethical manner</li>
<li>Professional appearance; professional and positive attitude</li>
</ul>
&nbsp;
SPECIAL CONDITIONS: 
<ul>
<li>Must keep the affairs of Marquette-Alger RESA, CBOs (Community Based Organizations), and LEAs confidential at all times</li>
<li>Must exercise confidentiality and sound judgment in dealing with families, children, administrators, and staff</li>
<li>Must demonstrate excellent verbal, written, and interpersonal communication skills</li>
<li>Must effectively orchestrate multiple activities/projects simultaneously to accomplish goals and use resources effectively&nbsp;&nbsp;</li>
<li>Must be organized, self-motivated and enthusiastic</li>
<li>Must successfully adapt/function independently within a variety settings</li>
<li>Position routinely requires regional travel in Marquette and Alger counties</li>
<li>Occasional travel to other areas of the State may be required</li>
</ul>
&nbsp;
TERMS OF EMPLOYMENT: Full time position. Must have regular and reliable job attendance, performance, and the physical ability to do the job
REPORTS TO: Director of Early Childhood Education
COMPENSATION &amp; BENEFITS:&nbsp; According to Marquette-Alger RESA MEA Collective Bargaining Agreement
APPLICATION PROCESS: Applicants must submit a letter of interest and resume to Human Resources no later than 4:00 p.m. on Monday, June 23rd, 2025.
&nbsp;
Please direct any questions to <a href="mailto:mnordeen@maresa.org" target="_blank">mnordeen@maresa.org</a>
&nbsp;
Marquette-Alger RESA does not discriminate on the basis of race, color, national origin, ethnicity, religion, sex (including gender identity or expression, sexual orientation, pregnancy, childbirth, or a related condition), age, height, weight, familial status, marital status, military service, veteran status, genetic information, disability, or any other legally protected basis, and prohibits unlawful discrimination, including harassment and retaliation, in any education program or activity that it operates, including in admission and employment. Marquette-Alger RESA’s Non-discrimination, Anti-Harassment, and Non-Retaliation Policy, as well as the grievance procedure for reporting concerns or complaints, are available at maresa.org/about-us/notice-of-nondiscrimination.
 &nbsp;
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Early Childhood Specialist

<h3>Job Description</h3>
 Smurfit Westrock (NYSE:SW) is a global leader in sustainable paper and packaging solutions. We are materials scientists, packaging designers, mechanical engineers and manufacturing experts with a shared purpose: Innovate Boldly. Package Sustainably. Guided by our values of integrity, respect, accountability and excellence, we use leading science and technology to move fiber-based packaging forward.
We are seeking a highly experienced and knowledgeable Human Resources Manager to lead our Human Resources department at our mill located in Battle Creek, MI. &nbsp;This role will play a key role in leading HR and Training for the mill operation. The selected candidate will serve as a trusted advisor to both employees and management and play a crucial role in developing a harmonious work environment. The ideal candidate will possess a comprehensive understanding of HR functions, excellent problem-solving skills, and the ability to provide strategic guidance on various HR matters with a strong focus in labor relations. This position reports directly to the Sr. Director Human Resources Consumer Mills.
&nbsp;How you will impact WestRock:&nbsp;
<ul>
<li>Provide comprehensive HR support to employees and management, acting as a point of contact for all HR-related inquiries, including compensation, employee relations, leave management, performance management, benefits, policies, and labor relations.&nbsp;</li>
<li>Demonstrates compliance with all applicable local, State and Federal Laws including EEO, FMLA, HIPAA, ADA, and the Collective Bargaining Agreements. &nbsp;</li>
<li>Serve as primary point of contact for labor relations. This includes managing the grievance process, administration of the collective bargaining agreement, and assisting with labor union contract negotiations.&nbsp;</li>
<li>Leading training and development for hourly and salary employees including the hourly operator training program and maintenance development program. This position will lead and coach the Training specialist on this initiative. &nbsp; &nbsp; &nbsp; &nbsp;</li>
<li>Conduct effective, thorough, and objective investigations into employee complaints, conflicts, and disciplinary issues, ensuring fair and consistent outcomes in accordance with company policies and the collective bargaining agreement.&nbsp;</li>
<li>Coach and advise front-line employees and managers regarding employee relations policies, contractual labor agreements interpretation and proper operating procedures.&nbsp;</li>
<li>Assist with the ADA interactive process and collaborate with Medical and the other HR staff regarding leave management.&nbsp;</li>
<li>Partner with Talent Acquisition to manage the workforce plan to meet organizational goals, including monitoring hourly staffing levels, development of job descriptions, recruitment, selection process, onboarding, and assisting with compensation and training initiatives.&nbsp;</li>
<li>Oversee the hourly payroll process to ensure accurate and timely payments of wages and items required in the Collective Bargaining Agreements. This also includes ensuring proper configuration and maintenance of the time and attendance system.&nbsp;</li>
<li>Collaborate with HR leadership to design and deliver training programs for employees and managers on topics such as diversity and inclusion, performance management, labor relations, and workplace harassment.&nbsp;</li>
<li>Assist with the performance management process and activities, including goal setting, performance appraisals, and development plans ensuring location meets established goals.&nbsp;</li>
<li>Assist with annual benefits enrollment and other HR programs including open enrollment and employee communications.&nbsp;</li>
<li>Assist with the local co-op and campus recruiting program by partnering with local universities and the WestRock Campus Recruiting team to provide a strong pipeline of technical talent.&nbsp;</li>
<li>Support and participate in the administrative aspects of the human resources function including maintaining records and confidential employee files, providing monthly statistical and regulatory reporting, analyzing HR data, metrics and trends, providing recommendations to enhance HR processes and initiatives and managing payroll including annual labor processes.&nbsp;</li>
<li>Responsible for conducting business with integrity and respect, being accountable, and actively pursuing excellence to help achieve WestRock’s Path To One goals&nbsp;</li>
</ul>
What you need to succeed:&nbsp;
<ul>
<li>Bachelor’s degree in HR, Business Administration, or a related field required. &nbsp;</li>
<li>Minimum of 5-7 years of experience in Human Resources, with a focus on labor relations, workforce planning, and payroll management, demonstrating increasing levels of responsibility preferably in a manufacturing or industrial environment &nbsp;</li>
<li>Prior experience in a labor union environment required.&nbsp;</li>
<li>HR certification preferred (e.g., SHRM-CP, PHR or SHRM-SCP, SPHR) &nbsp;</li>
<li>Recruiting experience for technical, engineering, or manufacturing related positions preferred.&nbsp;</li>
<li>Strong knowledge of HR laws, regulations, and best practices, with a track record of applying them effectively in a practical setting.&nbsp;</li>
<li>Proficiency in HRIS systems, timekeeping systems, and other HR-related software.&nbsp;</li>
<li>Experience in conducting investigations, resolving employee relations issues, and providing guidance on disciplinary actions.&nbsp;</li>
<li>Excellent communication and interpersonal skills, with the ability to build strong relationships with employees at all levels of the organization.&nbsp;</li>
<li>Demonstrated ability to handle sensitive and confidential information with discretion and professionalism.&nbsp;</li>
<li>Strong analytical and problem-solving skills, with the ability to think strategically and provide innovative solutions.&nbsp;</li>
<li>Proven ability to manage multiple priorities and meet deadlines in a fast-paced environment.&nbsp;</li>
<li>High proficiency in MS Office Suite with strong Excel, Word, and PowerPoint skills.&nbsp;</li>
<li>Aligned with our company values of Integrity, Respect, Accountability, and Excellence&nbsp;</li>
</ul>
What we offer:&nbsp;
<ul>
<li>Corporate culture based on integrity, respect, accountability and excellence&nbsp;</li>
<li>Comprehensive training with numerous learning and development opportunities&nbsp;</li>
<li>An attractive salary reflecting skills, competencies and potential&nbsp;</li>
<li>A career with a global packaging company where Sustainability, Safety and Inclusion are business drivers and foundational elements of the daily work.&nbsp;</li>
</ul>
 Candidates are required to undergo a drug screening after receiving a conditional job offer, but before starting employment.

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