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Job Summary Central Washington University is recruiting an Associate Dean, College of Education &amp; Professional Studies (CEPS) to join our CEPS Deans Operating&nbsp;team in Ellensburg,&nbsp;Washington. This role is an important member of our team as they enhance the vision for the University. The role is a campus-based&nbsp;position, which means you get to see the lives you are impacting. We're offering a salary, depending on experience, from $104,655 - $141,000 annually plus the awesome CWU benefits.
Who we are:
We are a team of individuals committed to Changing Students' Lives. No matter what job, each of us plays a part in supporting and empowering our students to fulfill their dreams.&nbsp;&nbsp;
Working in higher education provides career growth and career choice. Think of a university campus like a mini city, operating across 380 acres. You’ll find diverse academics, libraries, athletics and sporting events, full service and quick serve dining, conferences and events from small to large, recreation centers, housing for ~10,000 students, health services, police and public safety.
Central Washington University has been named a Fulbright U.S. Scholar Program Top Producing Institution for the 2022-2023 academic year.&nbsp; In addition, for the seventh time in eight years, CWU is a recipient of the prestigious Higher Education Excellence in Diversity (HEED) Award from INSIGHT Into Diversity magazine. Come join us on our journey to encourage, inspire, and create spaces where all identities thrive on campus.
Tour our campus in Ellensburg here:&nbsp;<a href="https://www.youtube.com/watch?v=HjdhOegDa9A" target="_blank">www.youtube.com/watch?v=HjdhOegDa9A</a>.
The Associate Dean will play a crucial role in leadership for the College of Education and Professional Studies (CEPS) in the years ahead. The Associate Dean collaborates with the Dean and CEPS Administrative team on planning and implementing college strategic initiatives. This includes supporting CEPS administrative leaders in equity-focused program assessment and accreditation, culturally responsive curriculum and program development, cultivation of business and community partnerships, and strategic management of course offerings and scheduling for the college. The Associate Dean also has an important role in facilitating the implementation of policies and procedures related to the college and the university. This position oversees the CEPS Director of Advising and the Outreach and Recruitment Coordinator and reports to the Dean of CEPS.&nbsp;All employees are expected to facilitate CWU’s commitment to diversity and to foster and advance inclusion in the university environment.
CEPS offers more than 33 undergraduate and 17 graduate degrees across 10 diverse departments. We strive to be the college of choice rooted in a culture of active care, respect, trust, inclusion, collaboration, excellence, and innovation. We continue to foster a community within CEPS that is equitable, provides a sense of belonging, and promotes excellence in student success and engagement, teaching, and research that will draw students, staff, and faculty to the college. &nbsp;
Please visit our website to learn more about our departments, vision and mission, values, and strategic priorities:&nbsp;<a href="http://www.cwu.edu/education-professional-studies" target="_blank">www.cwu.edu/education-professional-studies</a>.
What we offer:
Our investment in you begins the day you join our team, a healthy and successful future for you is important to us. We offer medical, dental, life and disability insurance, retirement and optional savings plans, tuition assistance for you and your dependents, discounts across town, an employee assistance program for individualized counseling, and a wellness incentive program. Learn more:&nbsp;<a href="http://www.cwu.edu/hr/benefits-perks-discounts" target="_blank">www.cwu.edu/hr/benefits-perks-discounts</a>.
The Role:
The Associate Dean is a leadership partner to the Dean. Primary responsibilities include supervision, coordination and leadership for all curricular issues, general education, and graduate education; implementation of College of Education and Professional Studies (CEPS) courses, programs and strategic priorities; and policy coordination. The Associate Dean also serves on a variety of college and university committees and acts in the Dean's absence.&nbsp;
Job Duties Support for the Dean: -&nbsp;Collaborate with the Dean on planning college strategic initiatives, participate in college fundraising, and coordinate implementation of CEPS strategic priorities. -&nbsp;Provide CEPS administrative leaders support in areas of culturally responsive curriculum development, equity-focused institutional assessment and improvement, human resource management, faculty/staff development and performance evaluations, and budget and finance. -&nbsp;Support the Dean in decision-making, information gathering, report draft preparation, meeting attendance, and follow-through on matters assigned to the chairs and interdisciplinary program directors. -&nbsp;Collaborate with the other Associate Deans. -&nbsp;Collaborate to ensure program quality and effectiveness and to promote student learning, student satisfaction, and student retention in all student populations. -&nbsp;Attend Associate Deans and Academic Affairs meetings. -&nbsp;Act in the Dean’s absence.
Academic Programs and Curricular Management: -&nbsp;Provide strategic management of general education, graduate education, and major program and course offerings, as well as new program development. -&nbsp;Assist with CurricuLog approval changes. -&nbsp;Review and approve course schedules. -&nbsp;Attend Faculty Senate Curriculum Committee meetings. -&nbsp;Support collaboration across units with graduate education and research, including grant proposals. -&nbsp;Provide consultations and advocacy for student concerns.
Communications/Community/College: -&nbsp;Work closely with the Dean, the Director of Development, and the Alumni Relations Coordinator to assist in program development activities and newsletter articles. - Encourage and support business, industry, and community partnerships. -&nbsp;Assist with media relations pertaining to CEPS programs. -&nbsp;Interact with faculty, administrators, staff, students, alumni, other University constituencies, and outside agencies.
Policy Coordination and Committee Membership: -&nbsp;Represent the college on committees as assigned. -&nbsp;Work with the Dean to maintain policies and procedures related to the college and the university. -&nbsp;Approve grade changes, incompletes, independent studies, and internships consistent with university and program policies.
Supervision: -&nbsp;Oversee the supervision of the Director of Advising and the Outreach and Recruitment Coordinator. -&nbsp;Clearly define performance expectations, ensure accountability, and provide ongoing informal feedback, coaching, and mentoring. Conduct formal performance evaluations. -&nbsp;Recognize value of and promote diverse workforce. Value and encourage diverse perspectives, creativity, and teamwork -&nbsp;Ensure employees have necessary resources. -&nbsp;Oversee and direct the work of staff; serve as mentor, coach, and leader, and resolve complaints or issues. -&nbsp;Promote professional development opportunities. -&nbsp;Develop and foster supportive working relationships, motivation, and engagement. -&nbsp;Communicate information to staff on an ongoing basis to influence staff engagement and to be a part of a larger community. -&nbsp;Take corrective action in a timely manner. -&nbsp;Recognize and reward employees for good performance -&nbsp;Schedule employee work hours/shifts; monitor hours worked; approve payable time and absence requests. - Adjust leadership style as needed to achieve results.
- Perform other duties assigned.
Minimum Qualifications Earned doctorate from an accredited institution in a discipline associated with programs represented in the College of Education and Professional Studies. A record of teaching effectiveness, professional leadership, and scholarship sufficient to support tenure in one of the CEPS’s academic departments. Demonstrated successful departmental or college-level administrative, leadership, and budget experience in an institution of higher education. Deep theoretical and practical knowledge of inclusion and equity issues within a residential liberal arts environment Collaborative and forward-thinking leadership style with the ability to cultivate and maintain strategic internal and external partnerships to benefit the success of students, colleagues, and initiatives. Excellent oral, written, and interpersonal communication skills. Demonstrated expertise in analysis, interpretation, and presentation of data. Experience with culturally responsive curriculum development and with assessment of programmatic, general education, and course-level outcomes for accreditation. Experience leading multidisciplinary teams. Excellent relationship building skills and initiative and enjoy working with minimal supervision in a dynamic, collaborative academic atmosphere. Demonstrated ability and/or experience working with students and/or co-workers from a wide range of abilities, backgrounds, and experiences. OR applicable combination of education and/or experience which demonstrates the ability to perform the essential functions of the position Preferred Qualifications
A record of teaching effectiveness, professional leadership, and scholarship sufficient to support appointment as a full professor in one of the CEPS’s academic departments. Demonstrated ability to strategize course scheduling and enrollments Experience analyzing budget implications in support of program assessment and strategic planning and&nbsp;for compliance within approved budget parameters Commitment and experience in building innovative and culturally sustaining curricular and/or programs, to include multi-modal, digital, and high impact practices Demonstrated participation in programs designed to promote inclusion Experience with specialized accreditation and working with diverse programs such as those in CEPS Experience working within and/or across a system of universities, or a university with remote centers Experience developing, planning, and implementing short-and long-range programmatic goals Well-developed organizational and problem-solving skills, including the ability to manage multiple projects concurrently to meet competing deadlines Experience in establishing, directing, and enforcing policies and regulations Ability to incorporate multicultural perspectives and issues into everyday responsibilities. Competencies
Accountability/Dependability:&nbsp;Accepts responsibility for quality of own work; acknowledges and corrects mistakes. Shows up on time, meets standards, deadlines and work schedules. Judgement:&nbsp;Makes timely, informed decisions. Analyzes options and determines appropriate course of action. Teamwork:&nbsp;Promotes cooperation and mutual support to achieve goals. Encourages participation and mutual support. Adaptability/Flexibility:&nbsp;Responds positively to changing business needs and responsibilities. Adapts approach and methods to achieve results; recovers quickly from setbacks and finds alternatives. Commitment to Diversity:&nbsp;Recognizes the value of diversity and helps create environment that supports and embraces diversity. Don’t meet every single requirement?&nbsp;At CWU we’re dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway. This may be the job for you!
Pay, Benefits, &amp; Work Schedule Salary:&nbsp;$104,655 - $141,000 annually
Schedule/Appointment:&nbsp;Monday - Friday, 8:00am-5:00pm (1 hour lunch) / Includes evening and weekend hours&nbsp;
Working Conditions:&nbsp;Work is performed in an indoor office setting with frequent in-person interactions. It is essential to be able to remain at a desk/computer workstation for prolonged periods of time, perform extensive data entry and other computer-related tasks and create/maintain filing systems for departmental records. Some evening or weekend work and/or occasional travel is required.
Benefits:&nbsp;CWU offers a comprehensive benefits package including medical&nbsp;and dental insurance, retirement and optional savings plans, life and disability insurance, along with vacation and sick leave plans depending on employment classification. For additional information please visit:&nbsp;<a href="http://www.cwu.edu/hr/benefits-perks-discounts" target="_blank">www.cwu.edu/hr/benefits-perks-discounts</a><a href="http://www.cwu.edu/hr/benefits-perks-discounts" target="_blank">.</a>
An employee of CWU may be eligible for the Public Service Loan Forgiveness Program if the employee has student loans. To learn more, visit:&nbsp;<a href="https://ofm.wa.gov/state-human-resources/public-service-loan-forgiveness-program" target="_blank">https://ofm.wa.gov/state-human-resources/public-service-loan-forgiveness-program</a>.
How To Apply To apply for this position, you must complete the on-line application and attach:
A detailed&nbsp;cover letter&nbsp;clearly demonstrating how your education and experience: (a) meet the required (and, as applicable, preferred) qualifications, and (b) demonstrate the ability to perform the responsibilities as described by the posting; &nbsp; Resume including work history, education, training; and &nbsp; Contact information&nbsp;for&nbsp;three professional references. Screening Begins: August 31, 2023&nbsp;
**Priority will be given to applications received by the screening date. Incomplete applications may not be considered.
Contact Information Name: Ash Perron Title: Secretary Senior, College of Education and Professional Studies Email:&nbsp;<a href="mailto:ash.perron@cwu.edu" target="_blank">Ash.Perron@cwu.edu</a> Phone: (509) 963-2372 Website:&nbsp;<a href="http://www.cwu.edu/education-professional-studies" target="_blank">www.cwu.edu/education-professional-studies</a>
Please contact Human Resources at&nbsp;<a href="mailto:hr@cwu.edu" target="_blank">hr@cwu.edu</a>&nbsp;or 509-963-1202 if you require technical assistance with the on-line application process.
Conditions of Employment Background check / Reference Check Policy
Prior to employment, final candidate(s) will be required to sign a Sexual Misconduct disclosure in pursuant to&nbsp;<a href="https://nam10.safelinks.protection.outlook.com/?url=https%3A%2F%2Fapp.leg.wa.gov%2FRCW%2Fdefault.aspx%3Fcite%3D28B.112.080&amp;data=05%7C01%7CHiring%40cwu.edu%7C2f76ad907e96496a664808db71a33a7e%7Cf891d6c191d6444ba700d371910716c7%7C0%7C0%7C638228718103697336%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&amp;sdata=Lkg0xOEMLWBFE%2BjVkSaeFrpCg3zDBsqRmDHCEw5FJKc%3D&amp;reserved=0" target="_blank">RCW 28B.112.080</a>&nbsp;and submit to a background check. All information obtained through background investigations will be strictly confidential and revealed only to those required to have access.
Notice to Prospective Employees:
Affirmative Action/Equal Opportunity Statement
Central Washington University is an EEO/AA/Title IX Institution. Central Washington University’s policies and practices affirm and actively promote the rights of all individuals to equal opportunity in education and employment. Discrimination on the basis of race, color, creed, religion, national origin, sex, sexual orientation, gender identity and gender expression, age, marital status, disability, or status as a protected veteran is prohibited. The university provides an internal procedure for reporting discrimination and affords protection against retaliation for participating in the complaint process. Central Washington University complies with all applicable federal, state, and local laws, regulations, and executive orders including when soliciting bids and in the fulfillment of all contracts with governmental agencies. Direct related inquiries to&nbsp;<a href="https://www.cwu.edu/civil-rights-compliance/" target="_blank">Civil Rights Compliance</a>, 202 Barge Hall, Ellensburg, WA 98926-7501; Telephone 509-963-2050; or email&nbsp;<a href="mailto:crc@cwu.edu" target="_blank">crc@cwu.edu.</a>
DEI Statement
Justice, equity, diversity, and inclusion are all core to&nbsp;<a href="https://www.cwu.edu/mission/" target="_blank">CWU's mission, vision and values</a>&nbsp;to increase access to higher education for everyone regardless of identity. At CWU we work to ensure everyone's voice is not only heard but recognized and valued. We consistently strive to provide a safe, welcoming, and forward-thinking institution for all employees, students, and community members.
Reasonable Accommodations
Central Washington University provides reasonable accommodations to qualified individuals with disabilities who are employees or applicants for employment. Employment opportunities will not be denied because of the need to make reasonable accommodations for a qualified individual with a disability. If you need assistance or accommodation in applying because of a disability, please contact Human Resources at&nbsp;<a href="mailto:HR@cwu.edu" target="_blank">HR@cwu.edu</a>&nbsp;or call 509-963-1202. This job announcement and other material on this site will be made available in alternate formats upon request to an individual with a disability.
Annual Security and Fire Safety Report (Clery Act)
For the Central Washington University Annual Security and Fire Safety Report (i.e. Clery Report) which includes statistics about reported crimes and information about campus security policies, available online&nbsp;<a href="http://www.cwu.edu/police/sites/cts.cwu.edu.police/files/documents/annual-security-and-fire-safety-report.pdf" target="_blank">here</a>&nbsp;or call CWU Police and Parking Services at 509-963-2959 for a paper copy.

Associate Dean, College of Education & Professional Studies (CEPS)

<h3>Job Description</h3>
Job DescriptionCandidates must complete an application at:&nbsp; <a href="https://jobs.jobvite.com/cjlogisticsamerica/jobs" target="_blank">https://jobs.jobvite.com/cjlogisticsamerica/jobs</a> 

Lift Your Career to New Heights with CJ Logistics! &nbsp;
At CJ Logistics, our Import-Export Coordinator is primarily responsible for operationally filing entry documents, tracking and updating the movement of freight, and ensuring compliance with import and export clearance regulations. If you thrive in a fast-paced environment and love problem-solving, this role is for you! &nbsp;&nbsp;Pay Range: $20.97 - $26.07 per hour Schedule: 1st Shift (Monday - Friday, 8am - 5pm)&nbsp; &nbsp; What you'll Do: &nbsp;&nbsp;
<ul>
<li>Tracking, tracing, and updating the status of shipments on a daily basis&nbsp;</li>
<li>Work collaboratively with Traffic Department and Accounting to provide top-notch, timely, and efficient service to customers&nbsp;</li>
<li>Monitoring of reports&nbsp;</li>
<li>Accurate and timely billing to customers&nbsp;</li>
<li>Providing customer service via email and telephone correspondence to address customer questions and concerns&nbsp;</li>
<li>Ensure customer needs are consistently met and assist to resolve inquiries&nbsp;</li>
<li>Expedite clearance and delivery to exceed customer requirements&nbsp;</li>
<li>Work well in a team environment and assist other peers when needed&nbsp;</li>
<li>Maintaining good relationships with various vendors such as carriers, truckers, terminals, etc.&nbsp;</li>
<li>Process and manage import and/or export shipments&nbsp;</li>
<li>Prepare price quotes on the international freight&nbsp;</li>
<li>Prepare necessary documents for shipments&nbsp;</li>
<li>Develop and maintain relationships with customers as well as vendors specifically steamship lines and customs&nbsp;</li>
<li>Research and resolve operational problems&nbsp;</li>
<li>Ensure customer needs are consistently met and assist to resolve inquiries&nbsp;</li>
<li>Expedite clearance and delivery to exceed customer requirements&nbsp;</li>
<li>Additional duties as assigned&nbsp;</li>
</ul>
What We're Looking For: &nbsp; &nbsp;
<ul>
<li>Strong verbal and written communication skills &nbsp;</li>
<li>Bilingual proficiency in Korean and English (required)</li>
<li>Excellent listening and analytical skills &nbsp;</li>
<li>Ability to prioritize, multitask, organize, and manage time effectively &nbsp;</li>
<li>Previous experiences in logistics, cargo management, supply chain, customer service, dispatcher, warehouse, logistics specialist, administrative assistant, data entry, transportation, and logistics analyst is preferred &nbsp;</li>
</ul>
Pay, Benefits and More: &nbsp;&nbsp;
<ul>
<li>Pay Range: $20.97 - $26.07 per hour</li>
<li>Competitive compensation package &nbsp;</li>
<li>Full health insurance (medical, dental and vision), 401(k), Life insurance, tuition assistance, PTO and MORE! &nbsp;</li>
<li>Growing company with a performance record that continues to climb! &nbsp;</li>
<li>Open-door work environment &nbsp;</li>
<li>High Performance culture with a focus on a growth mindset where continuous improvement is embraced &nbsp;</li>
<li>Opportunities for advancement! &nbsp;</li>
</ul>
CJ Logistics About Statement: 
At CJ Logistics America, we know that we do our best work when we have an inclusive and diverse team, where we can draw on our different life experiences to help us deliver innovative solutions for our customers. We are an equal opportunity employer that values diversity, equity, and an inclusive workplace. Research shows that while men apply to jobs when they meet an average of 60% of the criteria, women and other marginalized people tend to only when they check every box. So if you think you might be a good fit for the role, but don't necessarily meet every single requirement on the job posting, we still encourage you to apply.
CJ Logistics delivers integrated and multimodal logistics services, connecting every corner of the world via air, sea and land. As a lead logistics partner (LLP), third-party logistics provider (3PL) and supply chain consultant, we help customers leverage supply chain management as a competitive advantage, reducing total system costs, transforming business processes, improving service and facilitating growth and change. With a focus on social responsibility and sustainability through growth with customers and communities, we prioritize the wellbeing of the end consumer, our customers and our employees. CJ Logistics is responsible for the North America region, specializing in solutions for regulated industries such as food and beverage, consumer-packaged goods, healthcare and medical supplies, and tire and automotive.&nbsp;CJ Logistics is proud to be an Equal Employment Opportunity and Affirmative Action employer. We prohibit discrimination and or/harassment of any type, including but not limited to discrimination and or harassment based upon race, religion, religious creed, color, national origin, ancestry, citizenship, sex, sexual orientation, gender, gender identity, gender expression, age, pregnancy or relation medical conditions, childbirth, breastfeeding, parental status, veteran and/or military statue, disability (physical or mental) medical condition, genetic information or characteristics, political affiliation, domestic violence survivor status, marital status, or other characteristics prohibited by federal, state, or local law. Additionally, CJ Logistics participates in the E-Verify program in certain locations. &nbsp;Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. &nbsp;&nbsp;Candidates must complete an application at:&nbsp; <a href="https://jobs.jobvite.com/cjlogisticsamerica/jobs&amp;nbsp" target="_blank">https://jobs.jobvite.com/cjlogisticsamerica/jobs&amp;nbsp</a>;

Bilingual (Korean/English) Import/Export Coordinator

<h3>Job Description</h3>
Talent Acquisition Coordinator
North Chicago, IL (Hybrid)
6 Months + Contract (Possibility of conversion)

&amp;#x1F6AB; Not Looking For 
<ul>
<li>Senior recruiters seeking full-cycle or sourcing-heavy roles.</li>
<li>Candidates resistant to structured procedures or repetitive documentation.</li>
<li>Individuals without strong written communication or time-management discipline.</li>
</ul>
 
Role Overview
This is a specialized Talent Acquisition role focused on supporting immigration and sponsorship (PERM) recruitment process for current employees.
<ul>
<li>Not a full-cycle recruiting role — no candidate sourcing or direct applicant engagement.</li>
<li>The work is primarily resume evaluation, documentation, and coordination with legal and hiring managers.</li>
<li>Highly process-driven, compliance-heavy, and detail-oriented work where accuracy and adherence to timelines are critical.</li>
<li>The individual must be able to learn quickly, follow structured procedures, and work independently in a remote setup.</li>
</ul>
 
&amp;#x1F4CB; Key Responsibilities
<ul>
<li>Review all incoming resumes daily for assigned requisitions (4–10 open at any given time).</li>
<li>Ensure zero backlog – all resumes submitted that day must be reviewed the same day.</li>
<li>Evaluate candidates against 6–14 role-specific criteria using a Resume Review Excel Tracker (yes/no format).</li>
<li>Complete weekly reporting for legal — metrics include # of resumes reviewed, interviews scheduled, and outstanding items.</li>
<li>Schedule interviews between hiring managers and qualified internal candidates.</li>
<li>Participate in kick-off calls with hiring managers and legal teams.</li>
<li>Maintain full compliance with audit-ready documentation at all times.</li>
<li>Act as a consultant to hiring managers on process-related queries and timelines.</li>
<li>Uphold professionalism in all stakeholder interactions (video presence expected on calls).</li>
</ul>
 
&amp;#x1F9E0; Skills &amp; Attributes Required
<ul>
<li>Strong attention to detail and accuracy — critical for audit readiness.</li>
<li>Analytical mindset — able to quickly review and assess resumes (50–100+ daily).</li>
<li>Time management &amp; organization — must manage multiple moving parts with tight SLAs.</li>
<li>Tech-savvy &amp; proficient with Excel (filtering, data entry, tracking).</li>
<li>Critical thinking — able to interpret complex, technical resumes (scientists, statisticians, engineers).</li>
<li>Excellent communication — especially written; must interact confidently with managers, legal, and peers.</li>
<li>Fast learner — capable of absorbing a week-long training and applying it consistently.</li>
<li>Collaborative team player — willing to engage in team discussions, share learnings, and follow common standards.</li>
</ul>
 
&amp;#x1F393; Experience &amp; Background
<ul>
<li>Preferred: 2–5 years of Talent Acquisition, HR Coordinator, or Recruitment Operations experience.</li>
<li>Candidates with TA Coordinator experience often transition well into this role.</li>
<li>Backgrounds in regulated, compliance-heavy environments (pharma, healthcare, government contracting, finance) are a plus.</li>
<li>Bachelor’s degree preferred, not required — capability and learning agility matter more.</li>
<li>No prior immigration or PERM experience required; provides comprehensive training.</li>
</ul>
 
&amp;#x1F4C8; Volume &amp; Pace
<ul>
<li>Manages 4–10 requisitions at a time.</li>
<li>Reviews 50–100+ resumes per day.</li>
<li>Every requisition stays open for at least 60 days.</li>
<li>Team goal: Zero-out resume queue daily.</li>
<li>Environment is fast-paced, structured, and metrics-driven.</li>
</ul>
 
&amp;#x1F4AC; Training &amp; Support
<ul>
<li>One-week intensive training led by HM herself (130-slide structured program).</li>
<li>Continued shadowing/mentoring and access to team support.</li>
<li>Clear processes and templates provided (no ambiguity).</li>
</ul>
 
&amp;#x1F4A1; Ideal Candidate Persona
<ul>
<li>Detail-oriented, structured, and comfortable with repetitive yet critical tasks.</li>
<li>Strong analytical or administrative background (e.g., HR coordinator, compliance analyst, finance ops, or data admin).</li>
<li>Comfortable working with spreadsheets and structured documentation.</li>
<li>Good communicator with a calm, process-oriented demeanor.</li>
<li>Not looking for full-cycle or highly social recruiting — must enjoy structured, back-end work.</li>
</ul>
 
 
EEO:- Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of – Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans.”

Talent Acquisition Coordinator

<h3>Job Description</h3>
Job DescriptionDescription:
Position Summary:
The Leasing Consultant is responsible for assisting in all activities related to apartment leasing and resident relations. This includes generating traffic, leasing apartments, qualifying prospects, preparing lease documentation, and providing outstanding customer service to current and prospective residents.
Key Responsibilities: Leasing and Sales
<ul>
<li>Greet and build rapport with prospective residents.</li>
<li>Conduct tours of the community, highlighting features and benefits.</li>
<li>Answer inquiries via phone, email, and in-person with professionalism and enthusiasm.</li>
<li>Follow up with prospects and maintain communication through the sales cycle.</li>
<li>Accurately complete lease applications, screening, and lease documents.</li>
</ul>
 
Marketing and Outreach
<ul>
<li>Assist with outreach marketing efforts to attract potential residents.</li>
<li>Maintain accurate and up-to-date online listings and advertising.</li>
<li>Participate in community events or marketing initiatives as directed.</li>
</ul>
 
Resident Relations
<ul>
<li>Support new resident move-in process to ensure a smooth transition.</li>
<li>Assist with renewals and promote resident retention initiatives.</li>
<li>Respond promptly and professionally to resident concerns or service requests.</li>
<li>Promote a sense of community through positive interactions and involvement in resident events.</li>
</ul>
 
Administrative
<ul>
<li>Maintain organized leasing files and documentation in accordance with company policy.</li>
<li>Utilize property management software (e.g., OneSite, Yardi) for data entry and reporting.</li>
<li>Monitor apartment availability, status, and ensure vacant units are market-ready.</li>
<li>Assist in collecting rent and processing lease renewals when needed.</li>
</ul>
Requirements:
Qualifications:
<ul>
<li>High school diploma or equivalent required; associate degree or higher preferred.</li>
<li>1+ year of experience in sales, leasing, or customer service preferred.</li>
<li>Strong interpersonal and communication skills.</li>
<li>Ability to work weekends and a flexible schedule as needed.</li>
<li>Familiarity with Fair Housing laws and property management software is a plus.</li>
<li>Professional appearance and demeanor.</li>
</ul>
Work Environment &amp; Physical Demands:
<ul>
<li>Must be able to tour the community and walk the property regularly.</li>
<li>Occasional lifting of items up to 25 lbs (signs, marketing materials, etc.).</li>
</ul>

Bilingual Leasing Consultant

Leasing Consultant

<h3>Job Description</h3>
Job DescriptionFull-Time Leasing Consultant/Customer Service Hours: Monday thru Friday 8:30AM-5:00PM, with an occasional Saturday 10AM-4PM
 
Pay Rate: $17.00/hr, plus incentives
Assists the Community Manager in leasing and selling the products and services of the property by combining customer service, marketing, sales, and building excellent professional relationships with guests and residents with a focus on retention, by performing the following duties:
Duties &amp; Responsibilities: Essential Duties and Functions are numbered in the list below. Non-Essential Duties may also be listed if appropriate for the position description.
1. Sell property’s products and services to prospects. Convert phone calls to tours, property tours to leases and internet leads to tours and/or leases - close the sale.
2. Prepare lease-related paperwork and ensure it is complete according to property policies and procedures. Explain lease documents to residents, when necessary. Responsible for proper maintenance of all resident and property files. Maintain thorough knowledge of lease terms, specifications and all community policies.
3. Develop and maintain effective customer service skills, including telephone and personal sales skills. Maintain professional, customer oriented communication (verbal and written) for all contacts with new and existing residents. 
4. Collect for presentation to Community Manager information required to qualify, screen and accept applicants for residence while following established policies, procedures and Fair Housing requirements.
5. Maintain prospect traffic and leasing data and assist with other data entry as needed.
6. Quickly completes maintenance service requests and informs the maintenance team. Answer questions for residents about community, repairs, rent, rules, etc. Follow-up on a timely basis if unable to respond to residents on all matters.
7. Ensure leasing office, tour path, model and/or vacant apartments, amenities and general curb appeal is pleasing to all 5 senses and is impeccably clean, if necessary spot cleaning to maintain a high standard of cleanliness.
8. Fully informed of current rental rates, sizes, locations and all amenities of property.
9. Maintain customer service standards by; greeting prospects, responding to resident requests, working with residents to minimize problems and complaints, delivering gifts, inspecting units for move-in, and following through to ensure that issues are resolved.
10. As assigned, properly open and/or close leasing office according to property guidelines.
11. Be vigilant of property condition in consideration of issues affecting curb appeal and safety. Immediately report to Community Manager any physical condition of the property that jeopardizes safety or is otherwise needing repair.
12. Be attentive of contractors performing work on property and report any unsafe or inappropriate observations to supervisor. Similarly, report activities by any parties that seem inappropriate or questionable to you.
13. Attend and participate in sales, customer service, and other training programs to maintain personal skill level.
Responsible for assisting Community Manager in the collection of delinquent rents and lease renewals.
Assist in planning resident functions. Attend functions and participate as host for any functions as directed by the Community Manager.
Other duties as necessary or assigned.
QUALIFICATIONS To perform this position successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required.
Education &amp; Experience (minimum required to enter the position): A high school level or equivalent is required. No previous property management experience is required. Experience varies given the property size and type and may vary within a position at a given property.
Required Skills or Knowledge: 
This position requires the ability to communicate effectively and present a positive, professional image. In addition, the position requires the following:
<ul>
<li>Good organizational skills</li>
<li>Excellent communication skills – verbal and written</li>
<li>Strong customer service </li>
<li>Assertiveness</li>
<li>Ability to close a sale</li>
</ul>
Technical Competencies:
Valid Driver’s License, current automobile insurance and acceptable driving record.
Language Skills: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively with customers and co-workers.
Mathematical Skills: Ability to perform basic to intermediate math functions.
Reasoning Ability: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
Physical Demands and Environmental Conditions: Ability to physically inspect, show to prospects and deliver notices to the property. Frequently required to stand, walk, sit, and reach with hands and arms. Must occasionally lift and/or move up to 10 lbs. Ability to withstand all weather conditions, including temperatures in excess of 90 degrees or below 32 degrees.
Equipment Used: This position may require the use of the employee’s personal vehicle around the property and on short errands. Ability to drive a vehicle without jeopardizing the safety of residents and fellow associates. May require individual to wear company specified uniform and any necessary personal protective equipment (PPE.) If a uniform is not issued, the property may require a higher dress standard for its sales professionals. Requires the use of general office equipment including but not limited to; computers, copy machines, telephones, cellular phones and safety equipment.

Leasing Consultant/Customer Service

<h3>Job Description</h3>
Job Description
Title: Dentist
Department: Primary Care
Shift: Part-Time - 24 hours. 
Location: 5501 S Halsted St, Chicago, IL 60621 and 4009 N Broadway, Chicago, IL 60613
Heartland Alliance Health’s (HAH) mission is to transform healthcare for the most vulnerable – particularly people experiencing homelessness, mental illness or addictions, or struggling with multiple chronic illnesses – improving health for all and the well-being of our community.
Heartland Alliance Health is seeking a compassionate Part-Time Dentist to deliver high-quality dental care to individuals experiencing homelessness and participants in the Ryan White Program. The dentist in this position will work within a multidisciplinary team focused on improving access to care, provide dental services, including preventive, restorative, and urgent care, in a supportive environment, and help make a difference in the lives of vulnerable populations
The Dentist provides quality oral health care services to special populations, emphasizing the prevention and treatment of disease. The role of the Dentist in a community setting is a response to society's demand for accessible quality dental care services to all populations regardless of socio-economic status. The Dentist is a licensed professional who manages actual and potential oral health problems. The health conditions include common, complex and/or advanced orally related diseases needing continued supervision of the prescribed treatment plan. The Dentist practices independently and interdependently by collaborating with physicians, dental specialists, and other health care providers. The Dentist is ultimately responsible for the delivery of dental care within legal parameters established by the Illinois Dental Practice Act. 
Essential Duties and Responsibilities: 
<ul>
<li>Facilitates entry of the client into the oral health care system by assessing the primary oral health care needs, including eliciting comprehensive health histories, performing oral examinations, order and/or performing diagnostic tests, analyzing collected data to determine client health status and formulating a problem list (diagnosis.)</li>
<li>Provides coordinated, continuous, and culturally competent oral health care to clients that span the health continuum through mutual goal setting and planned delivery of care. Oral health care services are provided at the Heartland Alliance Health clinic sites, community and shelter outreach sites.</li>
<li>Prescribes a variety of treatment modalities made available to the provider through Health Center’s resources to meet preventative oral health and disease needs of participants. </li>
<li>Collaborates with physicians and dental auxiliaries to assure that oral health instruction and counseling is provided.</li>
<li>Manages and evaluates the plan of care, process, and outcome, and then modifies plan as needed.</li>
<li>Coordinates services in conjunction with other team members to meet client's oral health care needs, and to ensure the continuity of care.</li>
<li>Collaborate with other multi-disciplinary professionals and community agencies to provide high quality care, including referral to appropriate dental specialists, if indicated. Providers are expected to continue follow up with those referred to dental specialist to monitor status of such referrals in the continuum of care for that individual to promote completion of treatment or completion of alternatives to care.</li>
<li>Adheres to collaborative principles of respect and joint decision making when:</li>
</ul>
<ul>
<li>providing clinical supervision of the oral health care delivered by the dental hygienist and dental assistant.</li>
<li>consulting with health team members about managing the client treatment plan.</li>
<li>following clinical practice standards (protocols) related to each oral health care provider’s role responsibilities</li>
</ul>
<ul>
<li>Participates in quality improvement activities though protocol development, staff training and collaborative peer review by:</li>
</ul>
<ul>
<li>developing oral health and joint practice protocols, identifying appropriate evaluative criteria for utilization of review activities and performing such reviews as indicated.</li>
<li>evaluating care based on clinical standards through the quality improvement process. Implements recommended changes and/or improvements to guarantee quality of care based on the evaluative process.</li>
<li>completes data collection activities identified as necessary to be obtained for QA/QI measures.</li>
<li>developing (or refining) and directing existing training modules for dental auxillary staff regarding patient care and safety.</li>
</ul>
<ul>
<li>Assures access and continuity of care by providing call for after-hours emergency oral health coverage and follow-up at the primary treatment facility or at the client residence if necessary and feasible.</li>
<li>Assumes the responsibility for professional development and contributes to the professional growth of others by:</li>
</ul>
<ul>
<li>developing in-depth knowledge of daily program operations, policies, and procedures.</li>
<li>acting as a preceptor in the orientation of new oral health personnel, dental students, and volunteers.</li>
<li>serving as a consultant in specialized populations to other health care providers and community agencies.</li>
</ul>
<ul>
<li>Seeks opportunities for community and professional outreach to maintain and increase client referral base. Outreach activities can include, but are not limited to:</li>
</ul>
<ul>
<li>providing training and presentations on oral care issues to multi-disciplinary professionals and community agencies.</li>
<li>providing oral screening at health fairs or to other agencies.</li>
<li>disseminate information about clinic and services provided to other agencies or health care professionals.</li>
<li>participating in shelter based care activities to promote outreach of services to those who may be willing to utilize our services.</li>
</ul>
<ul>
<li>Incorporates and disseminates research findings as a basis for practice and to improve health care outcomes. Identifies clinical questions to be researched.</li>
<li>Assumes the responsibility for maintaining competence in clinical practice by:</li>
</ul>
<ul>
<li>engaging in mentor relationships with experienced oral health care providers and physicians to gain clinical expertise.</li>
<li>developing and maintaining a client case load as clinical competence is achieved to enhance continuity of care and meet agency productivity standards</li>
<li>participating in appropriate educational activities in order to maintain and increase competence. </li>
</ul>
<ul>
<li>Practices within legal and ethical guidelines established by the Dental Practice Act and the Dentist Code of Ethics.</li>
<li>Adheres to professional standards as outlined by governmental bodies, the American Dental Association (ADA), private funding sources, agency plans/policies and Unit guidelines. Participates in periodic evaluative reviews and/or in-house and external staff training to ensure that he/she understand and continues to adhere to such standards. Initiates requests for assistance or guidance from Supervisor to address new issues or complex concepts affecting adherence to professional standards.</li>
<li>Prepares the appropriate program reports to fulfill funding requirements as assigned.</li>
<li>Documents comprehensive, accurate, and continual data on clients' records and program reports according to agency standards.</li>
<li>Other duties may be assigned.</li>
</ul>
Supervisory Responsibilities:
<ul>
<li>This job has no supervisory responsibilities.</li>
</ul>

Competencies: To perform the job successfully, an individual should demonstrate the following competencies.
<ul>
<li>Technical Skills - Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others.</li>
<li>Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed.</li>
<li>Quality Management - Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness.</li>
<li>Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.</li>
<li>Judgment - Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions.</li>
<li>Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.</li>
<li>Quantity - Meets productivity standards; Completes work in timely manner; Strives to increase productivity.</li>
<li>Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.</li>
<li>Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan.</li>
<li>Initiative - Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed.</li>
</ul>
Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
<ul>
<li>Education and/or Experience: DDS or equivalent degree.</li>
<li>Language Skills: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.</li>
<li>Mathematical Skills: Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.</li>
<li>Reasoning Ability: Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.</li>
<li>Certificates, Licenses, Registration: Unrestricted IL Dental License, IL Controlled Substance license and DEA License</li>
</ul>
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 
<ul>
<li>While performing the duties of this Job, the employee is regularly required to use hands to finger, handle, or feel and reach with hands and arms. </li>
<li>The employee is frequently required to stand; walk; sit and talk or hear. </li>
<li>The employee must occasionally lift and/or move up to 40 pounds. </li>
<li>Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. </li>
</ul>
Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 
<ul>
<li>The noise level in the work environment is usually moderate. </li>
</ul>
Heartland Alliance makes all hiring and employment decisions, and operates all programs, services, and functions without regard to race, receipt of an order of protection, creed, color, age, gender, gender identity, marital or parental status, religion, ancestry, national origin, amnesty, physical or mental disability, protected veterans status, genetic information, sexual orientation, immigrant status, political affiliation or belief, use of FMLA, VESSA, military, and family military rights, ex-offender status (depending on the offense and position to be filled), unfavorable military discharge, membership in an organization whose primary purpose is the protection of civil rights or improvement of living conditions and human relations, height, weight, or HIV infection, in accord with the organization's AIDS Policy Statement of September 1987.

Dentist

<h3>Job Description</h3>
Job Description
Job Listing Title:
Pension Application Processor - UFCW &amp; Employers Trust, Benefits Administration, CONCORD CA
 
Job Listing:
Established in 1957, UFCW and Employers Trust, LLC, also known as the Trust Fund Office, is one of the top 500 largest retirement funds (managing over $4.1 billion in assets) in the USA. We administer health plans and pension benefits for over 235,000 participants at 155 employers throughout Northern California and Hawaii. We serve the grocery food market and retail pharmacy industry consisting of essential workers from employers like Safeway, Save Mart, and Raley’s. The Trust Fund Office administers several multiemployer plans; an employee benefit plan maintained under multiple collective bargaining agreements. Our “Taft Hartley” plans are governed by strong Boards of Directors consisting of Union and Employer industry leaders (as Trustees) with a fiduciary focus and care for our Membership and their families. Our mission is to provide exceptional benefit administration to those we serve: our Members, Dependents, Local Unions, Employers, and Service Providers.
 
WHAT WE ARE LOOKING FOR IN AN IDEAL CANDIDATE
<ul>
<li>Strong analytical skills</li>
<li>Willingness to learn</li>
<li>Having the ability to prioritize tasks</li>
<li>Embraces teamwork</li>
</ul>
 
WE OFFER
<ul>
<li>$22 - $32 with scheduled yearly increases</li>
<li>Full benefits package (medical: Kaiser or Blue Shield, dental, vision, life insurance, death benefit, employee member assistance program) with no premiums for employees and low premiums for dependents</li>
<li>Defined Benefit Pension Plan</li>
<li>401(k) match and individual consulting with pension consultant</li>
<li>Generous Paid Time Off (starting at 2.6 weeks up to 5.6 weeks) and Sick Time</li>
<li>Generous holidays (11.5 paid days per year)</li>
<li>On-site free gym in Concord </li>
<li>Complimentary coffee service everyday</li>
<li>Our Concord location includes free parking, and is conveniently located in the central east bay, beside the I-680 freeway and accessible to BART. The adjacent Veranda Shopping Center (<a href="http://www.shoptheveranda.com" target="_blank">www.shoptheveranda.com</a>) is within walking distance and has a variety of restaurants, retail shopping, and events. </li>
</ul>

OUR CULTURE
<ul>
<li>Our mission to provide exceptional benefit administration for essential workers is what drives us. What we do matters and touches the lives of over 235,000 participants who work for 155 entities. </li>
<li>We have been in business since 1957 and are expanding. Come grow with us! </li>
<li>Average employee tenure of 10 years</li>
<li>Culture of recognition</li>
<li>Variety of paths for career advancement</li>
<li>Exciting events</li>
<li>An amazing team of professionals to collaborate with and learn from!</li>
</ul>
 
JOB SUMMARY
Responsible for developing a thorough understanding of all the Pension Plans administered by the Trust Fund to include their rules and regulations. Performs technical and administrative duties associated with the processing and verification of members’ pension inquiries and applications, applying the rules and regulations of the Plans. Researches and resolves a broad range of questions and issues and communicates with members and their families, Union Representatives, other UFCW departments, and financial institutions.
Candidates who have been successful in this role: Experience in benefits, accounting or finance or from the banking industry. Pension experience is not required.
 
ESSENTIAL DUTIES AND RESPONSIBILITIES
<ul>
<li>Provides accurate and detailed Pension estimates and answers questions as requested by members and Union Representatives.</li>
<li>Answers inbound and outbound phone calls and provides explanations to members on the origin and nature of problems or issues.</li>
<li>Assists members with pension questions through the online member self-service portal via the UFCW Trust website.</li>
<li>Assists members in person with their questions regarding pension applications and inquiries.</li>
<li>Identifies member issues rapidly and precisely. Solves problems and resolves issues, informing the member regarding the issue and outcome.</li>
<li>Reviews, analyzes, processes and verifies pension applications and inquiries completed by other Pension Analysts.</li>
<li>Processes retirement applications and verifies accuracy of information by developing and documenting a written chronological order of events in a member’s work history by requesting, researching, investigating, and analyzing pension data.</li>
<li>Processes death notices and pension payment verification restarts, potential suspensions, and pension payment void requests.</li>
<li>Reconciling stale dated report, and other various tasks for the pension processes.</li>
<li>Determines pension benefit eligibility, evaluates, and determines retirement types that the member/beneficiary qualifies for, and calculates pension benefit amounts under all Pension Plans administered by the Trust Fund.</li>
<li>Processes retirement adjustments such as post age 70 accrual adjustments, Qualified Domestic Relations Order (QDRO) carve outs and required joint and survivor benefit pop-ups under the butcher plan.</li>
<li>Reviews and processes suspendible service, rule of 85 calculations and projections, surviving spouse applications, community share calculations based on divorce documentation directed by stipulations and orders or qualified domestic relations orders, reciprocity agreements, external reciprocity, credited services increases, and updates member records accordingly.</li>
<li>Performs and/or verifies required calculation of vesting credit, plan service credit, account balance, service breaks, and other issues.</li>
<li>Initiates and prepares correspondence to members, beneficiaries, employers, and others regarding general account information, pension history, monthly retirement benefits and income tax reporting.</li>
<li>Reviews, analyzes, processes, and mails requested information to set up facilitator, power of attorney, and/or conservatorship.</li>
<li>Performs data entry and data correction tasks to update and correct member information and updates pension data in pension information systems.</li>
<li>Responds to inquiries from active and retired members, beneficiaries, and employers regarding pension benefits.</li>
<li>Assists various duties and responsibilities of a Pension Clerk </li>
<li>Assists with general office duties and ensures the workspace and office is kept clean.</li>
<li>Assists with special projects as assigned. </li>
</ul>
MINIMUM JOB REQUIREMENTS
<ul>
<li>2 years of related work experience and a high school diploma. A combination of appropriate education and experience may be substituted for the minimum education and experience requirements.</li>
</ul>
 
PREFERRED QUALIFICATIONS 
<ul>
<li>Bilingual experience a plus.</li>
<li>Knowledge of defined benefit and defined contribution plans a plus.</li>
</ul>
 
KNOWLEDGE, SKILLS AND ABILITIES REQUIREMENTS
<ul>
<li>Strong analytical skills.</li>
<li>Skill in the application of outstanding customer service.</li>
<li>Interpersonal skills necessary to develop and maintain effective and appropriate working relationships with co-workers and employees throughout the office.</li>
<li>Ability to serve a diverse membership by demonstrating empathy, kindness, and sincerity to all.</li>
<li>Ability to accurately organize and maintain paper documents and electronic files.</li>
<li>Ability to successfully resolve issues in a timely manner.</li>
<li>Ability to comprehend, process and apply both verbal and written skills appropriate to the job.</li>
<li>Ability to demonstrate strong follow-through and an appropriate sense of urgency.</li>
<li>Ability to handle confidential information with discretion and tact to include member confidentiality, confidential Trust Fund data, HIPAA compliance, etc.</li>
<li>Ability to prioritize and work independently as needed.</li>
<li>Ability to take instruction and follow directions accurately.</li>
<li>Ability to work effectively in a team environment.</li>
<li>Ability to meet attendance, production, and quality assurance standards.</li>
<li>Ability to detect errors, determine causes, and make corrections as appropriate.</li>
<li>Proficiency in English grammar, spelling, punctuation, and simple mathematical functions such as addition, subtraction, multiplication, division, percentages, ratios, etc.</li>
<li>Proficiency in the use of (or ability to learn) personal computer software or systems applicable to the essential functions of the job, which may include any or all of the following: email/calendar software, internet/intranet browsers, word processing, spreadsheets, database software, mail processing equipment, microfilm reader, copier, fax, scanner, various systems or software used by the office (such as vendor claims system), etc.</li>
</ul>
 
PHYSICAL DEMANDS AND WORK ENVIRONMENT
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 
Work is performed in a standard office environment with possible minor inconveniences due to occasional noise, crowded working conditions, and/or minor heating, cooling, or ventilation irregularities to the ambient temperature. While performing the duties of this job, the employee is required to: 
<ul>
<li>Sit (regularly) </li>
<li>Stand or walk (occasionally)</li>
<li>Talk or hear (regularly)</li>
<li>Use fingers, handle, or feel (regularly)</li>
<li>Reach with hands and arms (regularly)</li>
</ul>
Vision abilities required by this job include close vision and the ability to adjust focus. The employee is regularly required to lift and/or move up to 10 pounds and may occasionally be required to lift and/or move up to 30 pounds (such as a box of paper). 
This position is subject to a pre-employment negative drug screen and satisfactory completion of a background check and reference checks.

Compensation: $22 - $32/hour.

#ZR

Pension Application Processor

<h3>Job Description</h3>
Job Description
Title: Psychiatric Nurse Practitioner
Department: Primary Care
Shift: Part- Time / 8:30 AM -5:00 PM. 
Location: Dual Home Base - 4009 North Broadway, Chicago, Illinois 60613 and 5501 S Halsted St, Chicago, IL 60621
Heartland Alliance Health’s (HAH) mission is to transform healthcare for the most vulnerable – particularly people experiencing homelessness, mental illness or addictions, or struggling with multiple chronic illnesses – improving health for all and the well-being of our community.
The Mid-Level Provider (adult, family, psych nurse, pediatric nurse practitioner and nurse midwife) provides quality primary health care services to special populations, emphasizing the promotion of health and the prevention of disease. The role of the Mid Level Provider is a response to society’s demand for accountable, accessible and affordable health care. The Mid Level Provider is a registered professional nurse prepared at the Masters level as an advanced practitioner who manages actual and potential health problems, which include common diseases and human responses to disease. The mid level provider practices independently and interdependently by collaborating with physicians, community health nurses and other health care providers. Individual accountabilities and work volume will be established through the development of annual Success Objectives, within the framework outlined below.
Essential Duties and Responsibilities:
<ul>
<li>Facilitates entry of the client into the health care system by assessing the primary health care needs, including eliciting comprehensive health histories, performing physical examinations, ordering and/or performing pertinent diagnostic tests, analyzing collected data to determine client health status and formulating a problem list</li>
<li>Provides coordinated and continuous primary health care to clients that spans the health continuum by mutual goal setting and planning delivery of care</li>
<li>Prescribes a variety of treatment modalities to meet the health and illness needs of clients</li>
<li>Provides health teaching and counseling that promotes a therapeutic and caring relationship.</li>
<li>Manages and evaluates the plan of care process and outcome and then modifies the plan as needed.</li>
<li>Collaborates with other multi disciplinary professionals and community agencies to provide high quality care</li>
<li>Coordinates services in conjunction with other team members to meet clients primary health care needs and to ensure the continuity of care</li>
<li>Participates in quality assurance activities through protocol development and collaborative peer review by: assisting in joint practice protocol development and identifying indicators for quality care; developing joint practice protocols and identifying appropriate evaluative criteria, evaluating clinical standards of care based on the quality assurance process; implements recommended changes and/or improvements to guarantee quality of care based on the evaluation process.</li>
<li>Assumes the responsibility for professional development and contributes to the professional growth of others by: developing in depth knowledge of daily program operations, policies and procedures; acting as a preceptor in the orientation of new health care personnel, interns and volunteers; serving as a consultant in specialized populations to other health care providers and community agencies</li>
<li>Incorporates and disseminates research findings as a basis for practice and to improve health care outcomes.</li>
<li>Identifies clinical questions to be researched</li>
<li>Assumes the responsibility for maintaining competence in clinical practice by: engaging in a mentor relationship with mid level providers and physicians to gain clinical expertise; developing and maintaining a client case load as clinical competence is achieved to enhance continuity of care and meet Agency productivity standards; participating in appropriate educational activities in order to maintain and increase competence</li>
<li>Provides cost effective care that meets Agency productivity requirements by practicing collaboratively with the community health nurses to prevent the duplication of services.</li>
<li>Practices within the legal and ethical guidelines established by the Nurse Practitioner Act, the Code for Nurses, the Social Policy Statement and Specialty Standards of Practice</li>
<li>Documents comprehensive, accurate and continual data on client records and program reports</li>
<li>Prepares the appropriate program reports to fulfill funding requirements</li>
<li>Adheres to professional standards as outlined by governmental bodies, American Nurses Associations (ANA), Nurses Association of College of Obstetrics and Gynecology (NAACOG), the American College of Nurse</li>
<li>Midwives (ACNM), private funding sources, Agency plans/policies and unit guidelines. Participates in periodic evaluative reviews and/or in house and external staff training to ensure that he/she understands and continues to adhere to such standards. Initiates requests for assistance or guidance from Supervisor to address new issues or complex concepts affecting adherence to professional standards.</li>
<li>Other duties may be assigned.</li>
</ul>
Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
<ul>
<li>Education and/or Experience: Active Illinois Registered Nurse licensure, Master’s degree in nursing from an accredited institution with a nurse practitioner or psych specialty. Documentation of certification in specialty area/eligibility for certification in specialty area and one to three years of nursing experience</li>
<li>Other Qualifications: Additional documented clinical experience, education or certification in a related field maybe required. Documented experience in protocol development, evaluation and implementation of clinical standards of care based on the quality of assurance process maybe required. Documented experience as a preceptor for new personnel maybe required. Documented experience as a consultant on special populations to health care providers and community agencies maybe required</li>
</ul>
Benefits: We offer a comprehensive and competitive benefits package designed to support your well-being and professional growth. Part-time, 20hours per week
<ul>
<li>Medical, Dental, and Vision Insurance</li>
<li>Health Savings Account (HSA) or Flexible Spending Account (FSA)</li>
<li>Wellness Programs</li>
<li>Employee Assistance Program (EAP)</li>
<li>Tuition Reimbursement and Educational Assistance </li>
<li>401(k) Retirement Savings Plan</li>
<li>Life Insurance</li>
<li>Short-Term and Long-Term Disability Insurance</li>
<li>Paid Time Off (PTO)</li>
<li>Paid Holidays</li>
</ul>
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
<ul>
<li>Frequently required to sit, stand and walk</li>
</ul>
Heartland Alliance makes all hiring and employment decisions, and operates all programs, services, and functions without regard to race, receipt of an order of protection, creed, color, age, gender, gender identity, marital or parental status, religion, ancestry, national origin, amnesty, physical or mental disability, protected veterans status, genetic information, sexual orientation, immigrant status, political affiliation or belief, use of FMLA, VESSA, military, and family military rights, ex-offender status (depending on the offense and position to be filled), unfavorable military discharge, membership in an organization whose primary purpose is the protection of civil rights or improvement of living conditions and human relations, height, weight, or HIV infection, in accord with the organization's AIDS Policy Statement of September 1987.

Psychiatric Nurse Practitioner

<h3>Job Description</h3>
Job Description
PROJECT MANAGEMENT DIRECTOR 
The Project Manager is an entry-level leadership role responsible for overseeing client engagements, managing relationships, and ensuring the successful execution of deliverables. This role combines accounting expertise with strong communication and organizational skills to deliver high-quality, white-glove service to clients while supporting business growth initiatives.
KEY RESPONSIBILITIES 
Engagement Oversight 
<ul>
<li>
Lead kickoff calls, gather required documents and system logins, manage systems setup and updates.
</li>
</ul>
<ul>
<li>
Facilitate regular cadence meetings and ensure timely completion of monthly NOW Checks (or as needed).
</li>
</ul>
<ul>
<li>
Act as lead for consultants on engagements, ensuring every engagement receives a high level of “white glove” service.
</li>
</ul>
Client Relationship Management 
<ul>
<li>
Serve as the primary point of contact for assigned engagements, leading weekly meetings to review budgets, deliverables, and timelines while coordinating with internal consulting teams.
</li>
</ul>
<ul>
<li>
Ensure compliance with corporate processes in BizVue to maintain accurate and timely invoices.
</li>
</ul>
<ul>
<li>
Address and resolve billing disputes promptly, escalating when appropriate.
</li>
</ul>
<ul>
<li>
Review client satisfaction surveys, take corrective action when issues arise, and implement improvements as needed.
</li>
</ul>
Quality Assurance 
<ul>
<li>
Maintain accuracy and consistency across all deliverables, balancing high-level project oversight with attention to detail.
</li>
</ul>
<ul>
<li>
Monitor consultant performance to ensure adherence to project plans and client expectations.
</li>
</ul>
Growth &amp; Retention 
<ul>
<li>
Identify opportunities to extend engagements and upsell additional services, including placements, subscription staffing, and flat-fee arrangements.
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</ul>
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Meet or exceed upsell quota targets (e.g., X% of assigned clients engaged in additional services annually).
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</ul>
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Proactively build strong client relationships to increase satisfaction and reduce churn.
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</ul>
Revenue Contribution 
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Contribute to firm revenue through successful engagement execution and growth initiatives.
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</ul>
Execution Support 
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<li>
Maintain weekly data tracking processes and monitor consultant performance.
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</ul>
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Assist in a smooth onboarding process by ensuring all client onboarding forms are completed and shared with the client in a timely manner.
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</ul>
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Assist with training new consultants on company systems and processes and hold follow up mini trainings as needed to ensure compliance with corporate regulations.
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</ul>
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<li>
Review, edit, and format assessments and SOPs created by consultants before sending to the client.
</li>
</ul>
QUALIFICATIONS 
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<li>
Bachelor’s degree in business, English, accounting, or a related field.
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</ul>
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Strong organizational, communication, and relationship management skills.
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</ul>
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<li>
Strong written communication skills including copy editing
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</ul>
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<li>
Ability to balance multiple engagements while meeting deadlines.
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</ul>
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Excellent people management skills, particularly in resolving conflict.
</li>
</ul>
PREFERRED EXPERIENCE 
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Background in data analytics
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</ul>
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Sales experience
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</ul>
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Formatting experience in storyline, Microsoft word, and Adobe products
</li>
</ul>
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Prior accounting knowledge
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</ul>
METRICS FOR CLIENT RETENTION 
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<li>
Client Satisfaction Score (CSAT): Maintain an average score of = 90% on client surveys.
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</ul>
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<li>
Engagement Renewal Rate: Achieve = 85% renewal or extension of existing engagements.
</li>
</ul>
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<li>
Upsell Rate: Meet target of 20% increase in services sold to existing clients annually.
</li>
</ul>
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<li>
Cadence Meeting Compliance: Maintain 95%+ on-time cadence meeting completion rate.
</li>
</ul>
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<li>
Issue Resolution Time: Resolve client issues or disputes within 5 business days.
</li>
</ul>
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<li>
Revenue Growth from Existing Clients: Achieve 5% revenue growth from the assigned book of business year-over-year.
</li>
</ul>
**While this is a Project Manager role and responsibilities, internally, the role will be titled, "Project Management Director"**
#IND2

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