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I. General Summary: Coordinates and delivers on all Human Resources (HR) matters including planning and organization of company events as well as company sponsored community programs. Perform clerical duties to ensure timely and accurate human resources administration. Provide broad level administration support for HR policies, programs, procedures, and services II. Essential Job Functions: A. Assist with questions related to TBA procedures and standards. B. Maintains proper documentation and recordkeeping. C. Handle administrative details of the General Affairs and Human Resources Departments. a. Prepare presentations, special reports, and routine correspondence. b. Maintain team member personnel and medical files including other required records and documents. c. Assist Sr Specialist with scheduling interviews and clerical tasks aiding in recruiting. d. Assist in preparation and scheduling of new hire orientation. e. Assist with the reimbursement of safety equipment. D. Assist with directing the third-party general housekeeping staff. Provide feedback to 3rd party staff as needed to ensure compliance to the contractual agreement. E. Communication 1. Create well written plant communications for Senior/Executive Management 2. Interact with internal and external customers in a professional manner; communicate across all levels of the organization (local and group companies) 3. Plan, organize and execute team member communications; monthly calendar and bi-weekly plant dispatch publications, and bulletin board. 4. Assist in scheduling and organizing content for the monthly plant-wide meeting F. Manage visitor protocol and approval policy 1. Envoy system best practice - visitor record retention and contractor safety compliance 2. Maintain badge system and badge approval for permanent and temporary employees as well as visitors. G. Collaborate with HR Specialists to create practices that consolidate processes and optimize efficiencies. H. Provide general plant administrative support. a. Prepare outgoing mail and sort and distribute incoming mail. b. Complete filing, correspondence, meeting preparations, and other administrative support functions for office staff. c. Provide refreshments to customers and meeting participants as needed. I. Supports the organization and development of training room(s), multimedia visual aids, testing and evaluating procedures, and other educational materials. 1. Coordinates and monitor training room(s) and area(s). 2. Assists with maintaining training records and documents. 3. Assists with coordinating training with outside sources, such as corporate trainers and technical and professional schools. J. Follow safety, quality, confidentiality, and information security policies and procedures. K. Other duties as required in support of the business. III. Minimum Qualifications/Requirements: Education: • Associate's degree in Business Administration, or related field, or an equivalent combination of education and relevant experience. Experience and Technical Skills: • Minimum of two (2) years administrative experience, preferably supporting HR functions in a manufacturing setting. • Strong attention to detail. • Highly motivated, ambitious self-starter. • Must possess excellent interpersonal skills. • Excellent project, analytical and written communication skills. • Ability to relate and communicate with individuals at all levels. • Ability to work in a fast-paced, multicultural work environment. • Ability to work with multiple departments and prioritize activities. • Ability to create reports, business correspondence, and procedures. • Ability to take initiative on assigned tasks without significant supervision. • Ability to foresee problems and take action. • Ability to multi-task, prioritize, work efficiently within time constraints and deadlines and handle challenging situations. • Be able to maintain the confidentiality of any information s/he encounters. • Ability to compile effective and concise visual reports in charts, graphs, and table format. • As unique situations present themselves, the incumbent must be sensitive to Toyota Boshoku America (TBA) needs, team member goodwill, and the public image. • Thorough understanding and working knowledge of TBA's organization, automotive plants and processes/principles, company products, trade terminology, manufacturing processes, tooling and equipment, and machine operation is a plus. Language Skills: • Strong verbal and written communication skills in English. Computer/Software: • Solid working knowledge and experience with Microsoft Office and other related Business HR/IT applications (e.g., MS Word, MS Excel, MS Access, MS PowerPoint, Outlook, Internet, Oracle, etc.). IV. Work Environment/Conditions: Office: Open Office Environment, moderate noise level. Plant: Standard automotive plant environment with moderate noise level. PPE (Personal Protective Equipment) such as safety glasses, steel toe shoes, hearing protection, etc. may be required in engineering, manufacturing, or industrial areas. Personal attire standards may apply. Travel: 0-5% V. Physical Demands: Ability to sit and work on a computer for extensive periods of time is required. While performing the duties of this job, the team member is required to talk, see, and hear. The team member must be capable of walking, sitting, and standing for extended periods of time and is occasionally required to lift up to 30 pounds. Disclaimer: This job description is intended to identify the general nature and level of work performed by team members within this classification, as well as certain essential job functions. It is not intended, and should not be interpreted, as a comprehensive inventory of all duties, responsibilities, and qualifications required of team members assigned to this job. To qualify for this job, however, a team member must be able to perform its essential functions with or without reasonable accommodation. Under no circumstances may this job description be construed as altering the at-will nature of the employment relationship between TBA and any team member. EOE Toyota Boshoku America is an equal opportunity employer and considers applications for all positions without regard to race, sex, religion, color, national origin, pregnancy, genetic information or any other characteristic protected by applicable law. If you require a reasonable accommodation to apply for a posted position, please email us at .

Human Resources Analyst

<h3>Job Description</h3>
Senior Customer Service Trainer
Kenosha Branch
12355 Uline Way, Kenosha, WI 53144
Are you passionate about training and developing people to grow their skills? Join us as a Senior Customer Service Trainer, where you’ll assist in trainer development while partnering with management to develop learning solutions for our people to deliver legendary customer service across North America.
Better together!&nbsp;This position is on-site, and we are looking for people who share our passion.
Position Responsibilities&nbsp;
<ul>
<li>
Conduct engaging development training sessions using a variety of techniques.
</li>
<li>
Mentor employees and report their performance progress to management.
</li>
<li>
Assess department training needs and seek ways to improve processes and procedures.
</li>
<li>
Serve as a liaison to the corporate training team.
</li>
</ul>
Minimum Requirements
<ul>
<li>
Bachelor’s degree in adult learning, corporate training or related area, or equivalent experience.
</li>
<li>
Experience with existing and emerging training methods and tools.
</li>
<li>
Proficient in Microsoft Office.
</li>
<li>
Excellent communication, interpersonal and leadership skills.
</li>
</ul>
Benefits
<ul>
<li>
Complete health insurance coverage and 401(k) with 6% employer match that starts day one!
</li>
<li>
Multiple bonus programs.
</li>
<li>
Paid holidays and generous paid time off.
</li>
<li>
Tuition Assistance Program that covers professional continuing education.
</li>
</ul>
Employee Perks
<ul>
<li>
Café featuring affordable daily meal options from local restaurants.
</li>
<li>
On-site fitness center and beautifully maintained walking paths.
</li>
<li>
Best-in-class, clean, modern facilities.
</li>
</ul>
About Uline
Uline, a family-owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 9,000 employees across 13 locations.
Uline is a&nbsp;drug-free workplace.
EEO/AA Employer/Vet/Disabled
#LI-CB2
#CORP
(#IN-PPCS)

Senior Customer Service Trainer

<h3>Job Description</h3>
Job Description
We are seeking a dynamic and skilled Call Center Trainer to design, develop, and deliver effective training programs that enhance the performance of our customer service teams. The ideal candidate will be experienced in instructional design, highly engaging in their delivery, and technologically proficient in Microsoft Office products and training development tools.
Before you apply, please read the following questions, and ask yourself if they are describing you:
<ul>
<li>Are you a call center trainer, skilled in demonstrating and teaching exemplary customer service, specifically taking inbound customer/seller calls, properly ticketing and dispositioning them, and researching customer/seller issues to resolution?</li>
<li>Do you have the natural confidence to manage an agent learning library, watching over and updating it every day to keep pace with ever-changing offers, products, services, and system changes, immediately bringing the issues and solutions that are discovered and solved every day directly to agents?</li>
<li>Do you have the ability and experience to grow, develop, and work alongside a group of agents, demonstrating to them what good customer service sounds like? </li>
</ul>
If you think these questions describe you and you are passionate about training, problem solving, research, and everything in between, then we need you on our team!
DSI, an authorized AT&amp;T Representative partner, has an immediate career opportunity for a Call Center Customer Service Trainer for our AT&amp;T product and service (wireless and broadband) training efforts in their National Retail (NR) partner channel.
Office requirements: This role will report to our office in Richardson, Texas Travel: Up to 50% national and international travel as required for business needs 
About DSI
DSI is a family-owned company that has been in business since 1984. We provide enhanced value that delivers results for our clients and partners through sales management, marketing assistance, hardware logistics solutions, immersive training, engineering expertise, and proprietary software solutions.
We believe that relationships are the most important part of our business. Whether it's mobility, broadband, video, commercial, residential, Lodging &amp; Institutions, Multi-Dwelling Units, or all we are a one-stop solution to help sales partners uncover growth opportunities.
The qualified candidate will be able to:
<ol>
<li>Identify and deliver on the agent training needs through constant immersion in the call center</li>
</ol>
<ul>
<li>Develop and deliver energetic and engaging training, meetings, and huddles</li>
<li>Tackle mastery of knowledge of ever-changing offers, products, and services, as well as a unique and complex call center system, ticketing, and order entry systems and processes.</li>
<li>Have a thorough understanding and knowledge of call center environments and culture, and be able to “talk the talk” by not just teaching, but by being able to demonstrate on a live call what good customer service sounds like</li>
</ul>
Responsibilities
<ul>
<li>Develop engaging training materials, including manuals, presentations, e-learning modules, and job aids</li>
<li>Deliver in-person and virtual training sessions to new hires and existing employees</li>
<li>Evaluate training effectiveness and adjust content and delivery methods to meet evolving needs</li>
<li>Collaborate with team leaders and QA to identify training gaps and opportunities</li>
<li>Maintain accurate training records and produce reports on training outcomes</li>
<li>Utilize Microsoft PowerPoint, Excel, and automation tools to enhance training efficiency and reporting</li>
<li>Leverage training technologies and platforms (e.g., LMS, Articulate, Adobe Captivate) to create dynamic learning experiences</li>
<li>Stay current with best practices in customer service, call center operations, and adult learning</li>
<li>Help build, update, and maintain sales &amp; training presentations (PowerPoint, videos, etc.), job aids, and reference materials for learning optimization across all assigned platforms and audiences – with primary focus on AT&amp;T products and services</li>
<li>Ability to gain insight and formulate patterns to bring a unified training message throughout our programs</li>
</ul>
Requirements
<ul>
<li>Clear, dynamic, &amp; precise communication skills to all levels of employees, from entry-level agents to leadership, both inside and outside our organization</li>
</ul>
<ul>
<li>Minimum 2 years’ telecommunications call center experience</li>
<li>Minimum 2 years of presentation and training in curriculum development</li>
<li>Proficiency in many forms of audience-driven content creation, design, and delivery, especially Microsoft’s PowerPoint, with a detailed eye towards designing and delivering slides. The qualified candidate should be able to create and deliver clear, engaging, aesthetically formatted, and PowerPoint content with quickness and ease</li>
<li>Microsoft Office Suite (PowerPoint, Excel, Word, Outlook); strong computer proficiency, web conferencing (ex., Zoom, WebEx, MS Teams), and A/V setup and troubleshooting skills (projector setup, TV and audio systems, etc.)</li>
<li>Extraordinary attention to detail in content creation and language nuance</li>
</ul>
<ul>
<li>Ability to manage multiple deadlines for all partners, internal and external</li>
<li>QA and/or QA leadership experience</li>
<li>AT&amp;T product knowledge</li>
<li>Trello competency</li>
<li>Bachelor’s degree from an accredited institution</li>
<li>Minimum 2 years’ telecommunications call center experience</li>
<li>Minimum 2 years of presentation and training in curriculum development</li>
</ul>
Other Requirements 
<ul>
<li>Bachelor’s degree in education, Business, HR, Communications, or a related field (OR equivalent work experience)</li>
<li>2–3+ years of experience in training delivery and development, preferably in a call center or customer support environment</li>
<li>Strong instructional design and adult learning methodology knowledge</li>
<li>Excellent communication, presentation, and facilitation skills</li>
<li>Proficient in Microsoft Office (PowerPoint, Excel—including automation/macros, Word)</li>
<li>Experienced with LMS platforms and e-learning tools such as Articulate Storyline, Canva, or Adobe Captivate</li>
<li>Comfortable with virtual platforms like Zoom, MS Teams, or WebE</li>
<li>Certification in Training, Instructional Design, or a related field (preferred)</li>
<li>Highly organized, proactive, and able to manage multiple projects simultaneously</li>
</ul>
Benefits
<ul>
<li>Medical, Dental, Vision, and Life insurance are available on the first day of the month following your first day of employment – no extended waiting period</li>
<li>401k Plan with employer matching </li>
<li>Paid vacation, personal/sick days, and bereavement time</li>
<li>Employee Profit Sharing Program</li>
<li>50% AT&amp;T Wireless discount</li>
<li>Paid training</li>
<li>Advancement opportunities, we prefer to promote from within!</li>
</ul>

Call Center Customer Service Trainer Bilingual (Spanish)

<h3>Job Description</h3>
Job Description
Position: Trainer - Sales and Leadership Representative
 About Us: Welcome to Summit Insurance, where we elevate not just your career, but your life! We're a vibrant and forward-thinking insurance company with a mission to protect families and businesses through exceptional supplemental insurance products. At Summit, we believe in fostering an environment where creativity thrives, ambitions soar, and every day brings new opportunities to shine.
 The Role: An energetic, people-loving go-getter will thrive in our Trainer position, making a significant impact. As a Trainer at Summit, you will be the heartbeat of our team, shaping the future of our sales force with enthusiasm and expertise.
What We're Looking For:
<ul>
<li>A Natural Leader: Someone who leads by example and isn't afraid to take the initiative.</li>
<li>Results-Oriented: Setting goals and working tirelessly to achieve them, always pushing for the next level.</li>
<li>People Person: A charismatic personality great at building relationships and motivating others.</li>
<li>Adaptable: Thrives in dynamic environments and can adjust their approach to suit different personalities and situations.</li>
<li>Creative Thinker: Always looking for new ways to solve problems and improve processes.</li>
</ul>
Why Join Us:
<ul>
<li>Vibrant Culture: Work in a lively, supportive environment where ideas are valued, and growth is a priority.</li>
<li>Impact: Play a pivotal role in the success and development of our sales team, shaping the future of Summit Insurance.</li>
<li>Growth Opportunities: With our continuous growth, there are endless opportunities for career advancement and personal development.</li>
<li>Supportive Team: Join a team of like-minded professionals who are passionate about what they do and are always ready to lend a hand.</li>
</ul>
DUTIES &amp; RESPONSIBILITIES:
<ul>
<li>
Make daily in-person sales calls to small and medium-sized businesses in your territory: Selling Business to business.
</li>
<li>
Build strong professional relationships and establish trust and rapport with customers.
</li>
<li>
Connect with key decision makers at these businesses and schedule appointments to present our supplemental benefits programs to their employees in a group presentation or enrollment-style setting.
</li>
<li>
Report daily sales stats at the end of each day
</li>
<li>
Submit your work schedule and goals to team leader at the beginning of each week
</li>
<li>
Attend business networking events in your territory to accumulate new leads and referrals
</li>
<li>
Re-service your existing client accounts periodically and systematically
</li>
<li>
Enter business client information weekly into CRM
</li>
</ul>
The Sales and Leadership Representative dedicates part of their week to making sales, ensuring they meet their own sales goals and objectives. Simultaneously, they balance this responsibility with the important task of training and mentoring new sales agents on the team, helping them develop their skills and achieve their targets. Strong sales skills as well as some type of mentorship or leadership experience is a must for this role.
The Sales and Leadership Representative is responsible for supporting the sales staff and increasing sales. Our ideal candidate has the following skills and qualifications:
<ul>
<li>Strong communication skills for interactions with customers and sales staff</li>
<li>Leadership skills</li>
<li>Strategic planning</li>
<li>Familiarity with effective sales strategies</li>
<li>Inspirational attitude and ability to create a motivating environment</li>
<li>Ability to train others effectively</li>
<li>Mastery of Product knowledge</li>
<li>Customer service skills</li>
</ul>
We Offer:
<ul>
<li>Virtual classroom training as well as hands-on sales training in your own territory</li>
<li>Weekly draw pay with bonuses and commission eligibility upon start</li>
<li>Quarterly and annual incentive trips, cash bonuses, stock share bonuses, and lifetime-vested renewal commissions</li>
<li>Advancement and promotions based on personal performance</li>
<li>Excellent ongoing professional development, advanced sales training, and leadership training</li>
<li>Increased schedule flexibility once you have an established book of business</li>
<li>Work around other like-minded, driven, caring people in a culture that feels like a family</li>
</ul>
Additional Position Qualifications:
Already licensed in Health &amp; Life general lines (or willing and able to obtain Health &amp; Life producer license - licensing reimbursement offered)
Bachelor's degree or a minimum of 10 years of professional (post-high school) work experience. Candidates within 6 months or less of degree completion
Your New Journey:
If you are looking to make a meaningful impact in your career, consider joining Summit Business Group. Here, your compassionate spirit and dedication to service can lead to a fulfilling career. We're excited to redefine what it means to be in insurance sales with a team that values integrity, compassion, and the well-being of its members.
Ready to elevate your career at a company that appreciates your nurturing nature? Apply now and let's make a difference together.
Learn more at <a href="http://www.yoursummitinsurance.com" target="_blank">www.yoursummitinsurance.com</a>

Lead Outside Sales Representative

<h3>Job Description</h3>
Job DescriptionBenefits: 
<ul>
<li>401(k)</li>
<li>401(k) matching</li>
<li>Bonus based on performance</li>
<li>Training &amp; development</li>
</ul>
 FITNESS ADVISORS/PERSONAL TRAINING SALES - VERY HIGH-INCOME POTENTIAL! Retro Fitness Retro Fitness is a results-oriented health club and we are about to implement the Pro-Fitness Program (ProFitnessProgram.com) which is one of the most recognized and respected fitness programs in North America. The Pro Fitness Program is an in-house, onboarding and personal training program and clubs that offer this program no longer concentrate on simply selling memberships and showcasing the facility, but focus on getting their members real results! We are interviewing now for the position of Fitness Advisor/Personal Training Sales (training will begin soon) which has proven to be the HIGHEST PAID POSITION in clubs that offer this program. *This position has the potential for a dual role within the organization (personal trainer, etc) for those that are qualified. Fitness Advisors: Full time/part time About the Fitness Advisor's Position:The Fitness Advisor is the nucleus of the entire program as the position links the Membership Department and Personal Training Department together. Under this system, the Fitness Advisor is as much sales oriented as fitness oriented. Every member that joins our facility is automatically enrolled in the Pro-Fitness Program, therefore is assigned to meet with a Fitness Advisor. Fitness Advisors are not required to be certified trainers. They must know the basics of fitness, believe in the benefits of fitness, and have the ability to convey those benefits to our members. The Fitness Advisor is paid per appointment plus a very generous commission structure. Fitness Advisor's Responsibilities: To conduct 60 90-minute Fitness Consultations utilizing the protocol of the Pro-Fitness Program. To recommend solutions to clients (based on assessment results) and sell personal training packages when called for. To work in conjunction with Personal Trainers in the selling of personal training packages. To ensure all administrative duties are performed in a timely and accurate manner utilizing the protocol of the Pro-Fitness Program software system. To ensure that the Personal Training Department delivers excellent customer service, exceeding the expectations of our members. Must possess the following qualifications &amp; attributes: An outgoing, friendly, vivacious and enthusiastic demeanor. Must have strong interpersonal skills and be comfortable working with people of all ages. Must have strong sales and organizational skills as it is the basis of the entire position. Must have a general understanding/background in fitness with any fitness certifications considered an added plus. Must be a team player as all departments must work in sync. Must be detail oriented as the position requires a great deal of administrative work. Must possess basic understanding of computers and be able to learn the Pro-Fitness Program software in a reasonable amount of time. We will teach the skills and the system so we are seeking to attract individuals who are open to learning and possess high levels of emotional intelligence. Must be able to work some mornings, some evenings and one weekend shift.

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