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<a>Miami Dade College, Medical Campus&nbsp;</a>is now accepting applications for Department Chairperson, RN-BSN Program. The Chairperson is one of three Chairs that report to the Dean of the School of Nursing.&nbsp; The Chairperson provides academic leadership for the School of Nursing Programs
Duties and Responsibilities:
<ul>
<li>Facilitates development and implementation of curricula</li>
<li>Communicates with full-time and part-time faculty on curriculum and instruction matters and ensures ongoing development of staff</li>
<li>Ensures that School of Nursing programs are in compliance with Florida Department of Education and Nursing Education Accreditation</li>
<li>Manages program resources</li>
<li>Secures additional resources to support the programs through grant-writing, partnerships, contributions, and sponsorships</li>
<li>Maintains data to support systematic program evaluation</li>
<li>Teaches at least one course within the discipline per academic year</li>
<li>Hires, evaluates, and supervises full and part-time personnel</li>
<li>Supervises faculty</li>
<li>Resolves issues and problems that may arise with faculty, staff, and students</li>
<li>Devises and supervises student recruitment and retention efforts</li>
<li>Ensures efficient and effective student advisement</li>
<li>Provides support and advice in the collective bargaining process, and assures adherence to relevant areas of the collective bargaining agreement</li>
<li>Works closely with the Dean of the Benjamin Leon School of Nursing and Campus Presidents</li>
<li>Serves as an integral member of College and Campus administrative teams</li>
<li>Serves on program, Campus, and College policies, procedures, and guidelines Committees</li>
</ul>
Requirements:&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
<ul>
<li>Florida License Registered Nurse or eligibility as a Registered Nurse (RN) and a Master’s degree in Nursing with five (5) years’ experience in Nursing, administrative experience and teaching college-level courses in an appropriate discipline or relevant clinical experience</li>
<li>Knowledge and understanding of College organization, goals and objectives, and polices and procedures</li>
<li>Knowledge and understanding of a wide range of instructional systems development, training methods, techniques, and formats</li>
<li>Knowledge of the requirements of accreditation agencies</li>
<li>Excellent organizational and communication skills (both oral and written)</li>
<li>Strong interpersonal skills and the ability to effectively communicate with a wide range of individuals and constituencies in a diverse community</li>
<li>Skill in budget preparation and management</li>
<li>Possess computer application skills</li>
<li>Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community</li>
<li>Ability to effectively present information to top management, public groups, and/or boards of directors</li>
<li>Ability&nbsp; to respond to common inquiries or complaints&nbsp; from customers, regulatory agencies, or members of the business community</li>
<li>Ability to define problems, collect data, establish facts, and draw valid conclusions</li>
<li>Ability to supervise and train assigned staff including organizing, prioritizing, and scheduling work assignments</li>
<li>Ability to travel between program locations</li>
<li>Ability to work in a multi-ethnic and multi-cultural environment</li>
</ul>

Department Chairperson, RN-BSN Program

<h3>Job Description</h3>
Job DescriptionDescription:
Customer Relationship/Retention Marketing Director
Cleveland, OH, OH
 
Description
Arrow International is the world's largest manufacturer and supplier of charitable gaming products and solutions. We produce and distribute a wide array of products including consumables (pull tab tickets, bingo paper and ink, etc.) as well as world class, state-of-the-art, electronic gaming products. Our products are sold, installed, and operated in numerous social and gaming venues around the world. We continue to grow at a record pace and offer this exciting career opportunity to join our team where we are focused on attracting and engaging exceptional talent, empowering colleagues to achieve fulfilling careers, and creating fun and engaging products that are second to none for our customers.
Requirements:
Position Summary
As a Customer Relationship/Retention Marketing Director, your primary responsibility will be to develop and implement strategies to enhance customer visitation and increase customer retention through our rewards program. You will be marketing through a retail environment, managing a loyalty style rewards program that measures retail/store visits and encourages more frequent visits. Additionally, you will be responsible for designing reward promotional programs, monthly and quarterly prizes for visitors, and developing engaging member programs.
Primary Roles and Responsibilities
<ul>
<li>Develop and implement a comprehensive customer engagement strategy to increase program activity and drive repeat business.</li>
<li>Manage, optimize and measure the retail-based program, ensuring it effectively measures store/venue visits and encourages more frequent visits.</li>
<li>Design and execute reward promotions that incentivize customers to engage with the loyalty program and make repeat visits.</li>
<li>Create and manage monthly and quarterly prize programs to reward presence of customers and incentivize continued engagement in program.</li>
<li>Analyze customer data and insights to identify trends and opportunities for improving customer retention and loyalty.</li>
<li>Collaborate with cross-functional teams, including marketing, sales, and customer service, to align strategies and initiatives that support customer retention goals.</li>
<li>Monitor and evaluate the effectiveness of customer retention initiatives, making recommendations for optimization and improvement.</li>
<li>Stay updated on industry trends and best practices in customer retention marketing, incorporating innovative strategies into the company's loyalty program.</li>
<li>Manage a team of marketing professionals, providing guidance, support, and mentorship to drive results.</li>
</ul>
Requirements
Experience and Education
<ul>
<li>BA or BS in marketing, business, or a related field. MBA preferred.</li>
<li>Proven experience in customer retention marketing, preferably in a retail or consumer-focused or casino industry.</li>
<li>Market Agency and multi-project marketing experience a plus.</li>
<li>Experience in designing and executing reward promotions and prize programs.</li>
<li>Proficient in analyzing customer data and utilizing insights to drive strategic decision-making.</li>
<li>Fulfillment Center management a plus.</li>
<li>Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.</li>
<li>Strong leadership and managerial skills, with the ability to motivate and inspire a team.</li>
<li>Creative thinking and problem-solving abilities to develop innovative customer retention strategies.</li>
<li>Exceptional organizational and project management skills, with the ability to prioritize and multitask in a fast-paced environment.</li>
<li>Knowledge of marketing automation tools and CRM systems.</li>
</ul>
#INDS&amp;S

Customer Relationship/Retention Marketing Director

<h3>Job Description</h3>
Job Description
Jamestown 
Human Resources Department
 
 
POSITION/LEVEL: Payroll Manager FLSA STATUS: Exempt
DEPT/OFFICE: Human Resources, Atlanta, Georgia DATE: December 2025
REPORTS TO: Director, Human Resources

The Payroll Manager is responsible for accurately processing weekly and bi-weekly payrolls, overseeing day-to-day payroll operations, ensuring compliance with payroll-related regulations, and managing employee records with a high degree of accuracy and confidentiality. This role covers all aspects of payroll processing, tax compliance, reporting, employee support, and communication. The Payroll Manager will also play a key role in handling audits, collaborating with HR and Finance teams, and maintaining up-to-date knowledge of payroll laws and best practices. This position requires strong attention to detail, excellent organizational skills, and the ability to manage multiple tasks and deadlines efficiently.
ESSENTIAL JOB FUNCTIONS
Payroll Processing and Reporting
<ul>
<li>Process union and part-time payroll weekly and bi-weekly payroll for non-union and full-time employees, ensuring accuracy and timely submission.</li>
<li>Enter and validate time sheet adjustments, including overtime, bonuses, and corrections.</li>
<li>Calculate and implement annual pay rate changes for union employees.</li>
<li>Manage accurate 401(k) file feeds and submissions, ensuring consistency with employer contributions and Health Savings Account (HSA) amounts in ADP.</li>
<li>Oversee the processing of leave-of-absence pay, termination payouts, retention/bonus payments, and manual checks as needed.</li>
<li>Verify and confirm all new hire entries, including accuracy in tax information, pay setups, and allowances.</li>
<li>Update and maintain State Unemployment Insurance (SUI) rates in ADP on an annual basis or as needed.</li>
</ul>
Compliance Management
<ul>
<li>Respond to employee inquiries about payroll, deductions, timesheet discrepancies, and tax forms via phone and email.</li>
<li>Facilitate communication between employees, HR, and department managers on payroll-related matters, including resolving payroll errors.</li>
<li>Approve employee time-off requests and ensure proper PTO balances are maintained and adjusted when necessary.</li>
<li>Process union audits and generate regular payroll reports to manage union 401(k) contributions, benefits, and dues.</li>
<li>Ensure compliance with all federal, state, and local payroll laws, including maintaining proper state jurisdiction setups and updating SUI rates.</li>
</ul>
Employee Relations and Administrative Tasks
<ul>
<li>Approve employee time-off requests and update PTO balances, making corrections when necessary.</li>
<li>Address employee inquiries via phone and email regarding payroll, timesheets, or union benefits.</li>
<li>Correct employee timesheet errors to ensure accuracy in payroll processing.</li>
<li>Prepare termination paperwork for employees.</li>
<li>Send welcome letters to new hires and notify appropriate teams of employee birthdays, anniversaries, and other milestones.</li>
</ul>
Auditing and Documentation
<ul>
<li>Conduct regular payroll audits, including annual 401(k) audits, to identify discrepancies and ensure compliance with policies.</li>
<li>Reconcile payroll tax filings, ensuring accurate and timely submissions, including W-2s and corrected W-2Cs.</li>
<li>Prepare and submit workers’ compensation claims as necessary.</li>
<li>Create and maintain detailed payroll records, reports, and documentation for audit trails, ensuring confidentiality.</li>
<li>Collaborate with internal and external auditors during financial or regulatory reviews.</li>
</ul>

MATERIAL &amp; EQUIPMENT USED

<ul>
<li>Microsoft Office Suite </li>
<li>General Office Equipment</li>
<li>ADP Payroll System</li>
</ul>
QUALIFICATIONS

Education and Experience:
<ul>
<li>Demonstrated experience in payroll management, including multi-state payroll and union payrolls.</li>
<li>Proficiency in ADP Workforce Now or similar payroll systems.</li>
<li>In-depth knowledge of payroll practices, federal/state tax regulations, and compliance requirements.</li>
<li>Strong analytical and problem-solving skills with the ability to resolve payroll discrepancies efficiently.</li>
<li>Exceptional attention to detail, organizational skills, and ability to meet multiple deadlines.</li>
<li>Excellent communication skills, both written and verbal, with a customer service-oriented approach.</li>
</ul>

Licenses and Certifications:
<ul>
<li>CPP designation preferred</li>
</ul>

KNOWLEDGE, SKILLS, AND ABILITIES:
 Knowledge of:
<ul>
<li>Knowledge of all employment laws from the local, state and federal level</li>
<li>Knowledge of MS Office &amp; Outlook</li>
<li>Knowledge of basic management tools and skills.</li>
<li>ADP Payroll System</li>
</ul>

 Skill in:
<ul>
<li>Organizational and interpersonal skills </li>
<li>The ability to meet deadlines, accomplish work in order of priority; professionally maintain composure &amp; effectiveness under pressure and changing conditions</li>
<li>Self-motivation, leadership, teamwork and collaboration.</li>
<li>Conflict Management Resolution </li>
<li>Detailed oriented, logical, and methodical approach to problem solving</li>
<li>Needs analysis and expense review and assessment.</li>
<li>Written and verbal communication, including group presentations and vendor negotiations.</li>
</ul>
This job description should not be interpreted as all inclusive. It is intended to identify the essential functions and requirements of this job. Incumbents may be requested to perform job-related responsibilities and tasks other than those stated in this specification. Any essential function or requirement of this job will be evaluated as necessary should an incumbent/applicant be unable to perform the function or requirement due to a disability as defined by the Americans with Disabilities Act (ADA). Reasonable accommodation for the specific disability will be made for the incumbent/applicant when possible.

Payroll Manager - Atlanta

<h3>Job Description</h3>
Job Description
Job Title: Marketing Representative
Department:&nbsp;Property Management
Reports To:&nbsp;Community Director and/or Marketing Manager *if applicable
FLSA Status:&nbsp;Non-Exempt
Position Summary:&nbsp;The Marketing Representative is responsible for coordinating the community’s marketing, leasing, and renewal strategies to achieve occupancy, revenue, and resident retention goals by performing all activities related to leasing to new residents, providing resident satisfaction throughout the term of the lease, and securing resident lease renewals.
Organizational Responsibilities:
<ul>
<li>Journey Visionary: Work with on-site team members to prioritize solutions and provide frameworks that will drive journey metrics.</li>
<li>Passion &amp; Innovation: Deeply understand issues and opportunities and demonstrate relentless focus on solving them through innovative solutions.</li>
<li>Organizational Ambassador: Engage with residents, prospective residents, associates, and stakeholders to understand needs and lead with the values of the company culture.</li>
<li>Project Management: Create and maintain clear and sequenced plans to successfully launch projects.</li>
<li>Change Management: Experienced in leading cross-functional teams through change programs and projects, leverages frameworks and influence modeling to drive awareness and outcomes.</li>
<li>Community Service: Participate in activities outside the normal course of daily business that will enhance both the Company and your stature in the marketplace. This includes participation in industry related associations and groups to further your own development and the business goals of the company. As real estate professionals, it is important to take pride in the communities in which we do business and to be active in those communities.</li>
</ul>
Essential Duties and Responsibilities:
<ul>
<li>Performs all sales and leasing activities in person to achieve the property's revenue and occupancy goals by greeting and qualifying prospects face-to-face, conducting property tours and showing apartments, processing applications, credit screening, and criminal background checks, preparing the lease and move-in package, and ensuring a smooth resident move-in and lease signing.</li>
<li>Inspects apartments prior to resident move-in and ensures apartments are in move-in ready condition and schedules any outstanding item to be addressed with the maintenance team.</li>
<li>Stays informed about current market and competitor conditions that may impact the community's occupancy and sales results, develops and implements short- and long-term marketing plans and goals to sustain occupancy, and follows the property's established policies related to concessions, specials, and other programs to boost occupancy.</li>
<li>Designs and executes offsite marketing activities to create and drive traffic to the property, including implementing resident referral and employer outreach programs, using internet marketing tools (Facebook, Instagram, e-mail, and other websites), and following other property-specific marketing plans, drives, and special programs.</li>
<li>Uses the on-site property management software application (Yardi, etc.) to track apartment availability, record traffic and leasing activities, manage resident and prospect data, and capture critical demographic and other information about existing and future residents.</li>
<li>Ensures that the property and show units meet the Company's standards for show quality by daily inspecting the marketing corridor and leasing tour, communicating maintenance and upkeep needs to the property's maintenance team members, merchandising and ensuring a physically appealing show unit and/or model and amenities, and preparing the leasing office for daily leasing activities.</li>
<li>Follows-up with prospects and new residents to ensure satisfaction by sending e-mail, thank-you notes, and cards or making telephone calls or other contacts to finalize decisions to lease and/or renew.</li>
<li>Executes and performs activities in support of the property's lease renewal program by preparing and delivering lease renewal letters and packages for residents, meeting with and contacting renewing residents in advance of move- out dates and ensuring that lease renewal documents are signed and implemented on time.</li>
<li>Responds quickly and courteously to resident and client/owner concerns and questions and takes prompt action to solve problems and/or documents and convey resident or other requests to the appropriate individual(s). This includes the ability to work in a stressful environment and work peacefully with co-workers and residents.</li>
<li>Completes various accounting, financial, administrative, and other reports and performs other duties as assigned or as necessary.</li>
<li>Must be able to meet predictable attendance and punctuality expectations and physical demands of the position complying with Gallery Residential’s policies and performance expectations.</li>
</ul>
Work Hours:
This position is scheduled for 40 hours in a regular work week. Hours of operation vary by site, but typical sites are open from 9:00am to 6:00pm Monday through Friday, Saturday 10:00am to 5:00pm, and on Sunday 1:00pm to 5:00pm. Marketing Representatives must be available to work on weekends when scheduled and must be able to perform the essential job functions unaccompanied.
Qualifications: To perform this job successfully, an individual must be able to perform each duty satisfactorily. The requirements are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education/Experience:
Employment history that demonstrates the application and usage of a sales, marketing, internet and customer service background sufficient to resolve customer complaints and issues and complete financial records, documents, and reports. High school diploma or GED equivalent is required.
Language Ability:
Ability to read, write, and communicate effectively to comprehend and complete legal documents, sell and explain apartment features, and answer questions. Ability to write routine reports and correspondence.
Math Ability:
Mathematical skills necessary to add, subtract, multiply, and divide numbers, decimals, and fractions, and calculate percentages in order to complete financial records, budgets, and other fiscal reporting information.
Reasoning Ability:
Ability to apply sales skills, such as generating sales leads, conducting sales presentations, qualifying prospects, and closing sales. Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
Computer Skills:
Proficiency in word processing, property management applications (preferably Yardi), and spreadsheet management programs in order to complete required reports and employment documents. Proficiency and fluency in using the internet for marketing, advertising, and sales-related circumstances, including using Google and other search engines, and navigating the internet and websites.
Certificates and Licenses:
Industry certifications are appreciated. Current valid drivers license is required.
Supervisory Responsibilities:
This job has no supervisory responsibilities.
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to use hands to finger, type, handle or feel objects, talk, and hear. The employee is frequently required to stand; walk; reach with hands and arms, climb, stoop, and squat. The employee is intermittently required to sit. Incumbents must be able to physically access all exterior and interior parts of the property and amenities. Must be able to operate golf carts at properties with golf carts, walk extended distances and navigate stairs to multiple levels daily.
Marketing Representatives must be able to push, pull, lift, carry, or maneuver weights of up to twenty (20) pounds independently and fifty (50) pounds with assistance. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
Routine, local travel may be required to attend training classes, conduct market research, or other situations necessary for the accomplishment of some or all of the daily responsibilities of this position.
Routine, local travel may be required to attend training classes or other situations necessary for the accomplishment of some or all the daily responsibilities of this position.
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9q5yFYccmO

Leasing Consultant

<h3>Job Description</h3>
Location: El Segundo
Type: Full-time
Salary: $110k-$150k
 
The Director of E-Commerce will own the entire funnel performance of SRI Labs. This includes funnel development, working closely with Head of Growth/Media Buying, conversion rate optimization (CRO), A/B testing, copy on pages, checkout optimization, email/SMS retention, and ongoing improvement of our customer journey.
This leader is both data-driven and conversion-obsessed—capable of writing or evaluating high-impact copy, designing new funnels from scratch, managing experimentation roadmaps, and partnering with marketing to drive profitable growth.
Key Responsibilities
Funnel Strategy &amp; Development
<ul>
<li>Architect full funnel experiences from acquisition through retention.</li>
<li>Build new evergreen funnels that dramatically increase conversion, AOV, and LTV.</li>
<li>Write or edit high-intent, persuasive copy (headline, hooks, benefits, objections, upsells/downsells).</li>
<li>Work with paid media to develop funnels aligned with traffic quality, platform constraints, and creative strategy.</li>
</ul>
Conversion Rate Optimization (CRO) &amp; Experimentation
<ul>
<li>Own and manage the companywide CRO program across all brands and landing pages.</li>
<li>Create, prioritize, and execute an ongoing A/B and multivariate testing roadmap.</li>
<li>Identify conversion bottlenecks and opportunities across user journeys using analytics, heatmaps, and user behavior insights.</li>
<li>Lead development of new high-converting product pages, advertorials, quiz funnels, and checkout flows.</li>
<li>Collaborate with designers, developers, and copywriters to launch tests quickly and at scale.</li>
</ul>
E-Commerce Operations &amp; Optimization
<ul>
<li>Own all Shopify storefront performance, merchandising, and on-site UX.</li>
<li>Improve site speed, mobile optimization, product discoverability, and checkout completion.</li>
<li>Manage integrations, plugins, and tech stack decisions that impact conversion.</li>
</ul>
Retention: Email, SMS, and CRM
<ul>
<li>Oversee the entire email and SMS retention strategy, calendar, segmentation, and performance.</li>
<li>Build automated lifecycle flows (welcome, abandoned cart, post-purchase, winback).</li>
<li>Collaborate with retention managers and copywriters to develop high-performing campaigns.</li>
<li>Improve LTV through personalization, product recommendations, cross-selling, and education.</li>
</ul>
Analytics &amp; Revenue Ownership
<ul>
<li>Own e-commerce KPIs: CVR, AOV, LTV, contribution margin, repeat rate.</li>
<li>Build dashboards to measure testing performance, funnel impact, and customer behavior trends.</li>
<li>Partner with finance and growth teams to forecast revenue and manage targets.</li>
</ul>
Leadership &amp; Collaboration
<ul>
<li>Manage a cross-functional team (potentially including CRO specialists, copywriters, developers, email/SMS managers).</li>
<li>Create clear processes for test development, QA, analytics, and deployment.</li>
<li>Work closely with paid media, creative, product, and customer support to unify the customer journey.</li>
</ul>
Qualifications
<ul>
<li>3-5+ years of experience in Head or Director of E-commerce, CRO, or growth roles—preferably in DTC, beauty, wellness, or consumer products.</li>
<li>Expert-level copywriting ability (direct response &amp; performance-oriented).</li>
<li>Proven track record of improving CVR, AOV, and LTV through testing and funnel innovation.</li>
<li>Deep knowledge of Shopify, landing page systems, email/SMS platforms, experimentation tools (e.g., Google Optimize alternatives, VWO, Convert, etc.).</li>
<li>Strong analytical skills with fluency in GA4, attribution tools, and testing frameworks.</li>
<li>Experience building funnels that convert cold traffic at scale.</li>
<li>Ability to lead cross-functional teams and manage fast-moving projects.</li>
<li>Strategic thinker with hands-on execution.</li>
</ul>
Why Choose Ennovation Brands?
Ennovation Brands is building one of the fastest-growing beauty and wellness portfolios in the DTC space — and we’re aiming to become the largest, most innovative company in the industry. Our brands are backed by science, powered by performance marketing, and fueled by a culture that rewards creativity, ownership, and results.
When you join Ennovation Brands, you’re joining a team committed to excellence, growth, and constant improvement. Every role has access to world-class mentors, subject-matter experts, and ongoing development support.
We believe people grow fastest when they’re challenged and supported. That’s why we invest heavily in coaching, training, and providing the tools you need to excel. Here, top performers elevate each other, and new team members quickly level up into true experts.
If you want to make an outsized impact, innovate daily, and be part of a company on a mission to dominate the beauty and wellness landscape, Ennovation Brands is the place to build your legacy.

Director of Ecommerce - Full Time, Hybrid-LA

<h3>Job Description</h3>
Job DescriptionFor most people, staying healthy feels confusing and complicated. They follow trends, listen to medical advice, try new supplements, yet still don’t feel their best. Viome was founded to change that. Created by scientists and visionaries who believed people deserve real answers, Viome began with one simple idea: what if we could listen to what the body itself is saying? Through decades of research at Los Alamos National Laboratory and pioneering work in RNA sequencing, Viome learned how to read the biological signals that reveal how we actually function, not just our genetic potential. Today, Viome transforms that insight into a simple, empowering experience that helps people move from trial and error to understanding and progress. It’s science designed to help people feel better, live healthier, and take control of their story. That breakthrough has evolved into an at-home microbiome test that decodes your body’s unique biological signals and translates them into action with personalized food and supplement recommendations; it's simple, science-backed guidance designed just for you. The Viome team is made up of scientists, engineers, researchers and entrepreneurs who are passionate about radically improving the wellness of our customers. You’d be joining a high-performing, collaborative team of channel specialists that work closely alongside our owned analytics and science teams to expose brand opportunities, improve the customer experience and, ultimately, help bring us closer to our goal of making illness optional through personal, specific recommendations and empowering support.&nbsp;Our HQ is in Bellevue, Washington with a satellite office in New York City. For this role, we are seeking candidates that are able to work in Bellevue, WA, Monday- Friday. We’re looking for a Senior Manager of Lifecycle and Retention to own and define the future of our customer lifecycle marketing, loyalty, and retention programs.&nbsp;This role will focus on maximizing customer LTV, working with the product and customer service teams to relieve any friction points for the customer, augment our customer experience from the point of purchase to subscription to retest, and collaborate with the data engineering team to identify, expose and utilize any relevant data points to further our personalization. This is a high-touch, high-impact role that will inform and guide teams across the organization, keeping the customer at the forefront of all operations. Currently, the role requires a tactical operator who is extremely comfortable owning the customer lifecycle entirely, with the eventual goal of expanding the team over time. If you are someone who isn’t afraid of ambiguity, finds joy in creating foolproof processes, thinks outside the box, has a passion for health and wellness and is an energizing, determined marketer, this role is for you!&nbsp;This role reports to the Director of Customer Acquisition Campaigns and Organic GrowthResponsibilities
<ul>
<li>Own the retention, upsell and lifecycle strategies across email, SMS, subscriptions, push, in-app notifications&nbsp;</li>
<li>Be a thought partner to our Director of Customer Acquisition Campaigns and Organic Growth and the rest of the marketing team&nbsp;</li>
<li>Partner with Product to translate the core experience and key user moments into lifecycle journeys that drive engagement and retention</li>
<li>Partner with Product to amplify key experience moments and launches through targeted lifecycle communications</li>
<li>Facilitate a segmentation framework powered by first-party data of customers and predicted behavior</li>
<li>Develop unique paths for customer journeys informed by feedback through our app and other traceable behaviors</li>
<li>Investigate customer issues related to inappropriate communications and flows when recruited by Customer Service team&nbsp;</li>
<li>Lead the charge of refining the brand story we are reinventing with high-quality content and experiences throughout the journey</li>
<li>Partner closely with engineering team to bring new triggers and classifications to life to facilitate personalized comms</li>
<li>Manage CRM and creative agency relationships on behalf of lifecycle&nbsp;</li>
<li>Maintain hygiene of lists, unique profile properties, customer source data and more within Klaviyo&nbsp;</li>
<li>Define lifecycle metrics and develop tracking methods to keep company informed on impact of tactics</li>
<li>Cooperate with PRO side of business to enable unique experience for non-DTC customers&nbsp;&nbsp;</li>
<li>Establish a disciplined experimentation framework for retention strategies (messaging, cadence, incentives, rewards)</li>
<li>Ability to work alongside engineering team to debug consumer-facing and backend issues and synthesize future-proof solutions</li>
</ul>
Requirements
<ul>
<li>Highly-technical expertise in Klaviyo, including API/custom webhooks, 3rd party integration and complex communication structures. This is non-negotiable.</li>
<li>Experience with One Signal and customer engagement tools</li>
<li>Experience with Loop (or other subscription software) a must</li>
<li>Experience with Figma, Periscope, and Jira preferred</li>
</ul>
Who You Are
<ul>
<li>A strategic, customer-centric leader who gets their hands dirty as the sole owner of the lifecycle program, using data and a deep understanding of the DTC landscape to build loyalty and foster a community around personalized health</li>
<li>An expert in CRM and loyalty strategy, with a proven track record of designing and scaling programs that increase LTV and reduce churn.A data-driven thinker who is comfortable translating complex analytics into actionable, scalable retention programs and personalized communications</li>
<li>You have a deep, hands-on understanding of the lifecycle tech stack + best practices and know how to leverage these tools to create seamless, automated customer experiences</li>
<li>You have an entrepreneurial mindset, with the ability to innovate, test, and learn quickly in a fast-paced environment, using A/B testing and experimentation frameworks to optimize performance</li>
</ul>
Total compensation= (base salary + equity + benefits) At Viome, we are committed to pay transparency and equity. We comply with Washington State's Equal Pay and Opportunities Act (EPOA) and believe in providing fair and equitable compensation to all of our employees. Benefits Package:Insurance: Up to 90% employer-paid premium for individuals and 75% for families, including health (United Healthcare), dental, and vision (MetLife), plus 100% coverage for basic life, AD&amp;D insurance, and long-term disability.Flexible Time Off: We offer a flexible time-off policy to support work-life balance, allowing you to manage personal needs effectively.Employee Assistance Program (EAP): Access expert advice through LifeWorks on family, work, financial, legal, and health issues, supporting your well-being beyond work. We believe that transparency in pay is essential to promoting fairness and accountability in our workplace. Therefore, we will provide candidates with the salary range for this position during the interview process. We also welcome and encourage candidates to discuss their compensation expectations with us during this process.We are an equal opportunity employer and do not discriminate based on race, color, religion, sex, national origin, age, disability, or any other legally protected status. We value diversity, equity, and inclusion, and are committed to creating a workplace that reflects these values.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Lifecycle and Retention Manager

<h3>Job Description</h3>
Job Description
Fusion Dance Centre is growing! We are seeking an exceptional individual to join our team as a Full-time Enrollment &amp; Sales Coordinator.
As the Office and Sales Coordinator at Fusion Dance Centre, you will be the first point of contact for hundreds of families, responding speedily to all customer issues. As one of our most visible representatives, you are the Director of First Impressions!
Your 6-star customer service will help us to foster happy and loyal customer relationships for years to come.
This is an in-person position. Must be available to work evenings and Sundays.
Estimated Hours Per Week: 35-40 hours
Tasks and Responsibilities:
We are looking for a friendly, creative, tech-savvy, smart-working and detail-oriented star to join our team as the Office and Sales Coordinator.
You will already be excellent and passionate about delivering outstanding customer service as well as being excited to work on administrative tasks. You will have outstanding attention to detail and a strong drive to provide an out of this world customer experience each and every time.
The Day To Day - What You Will Be Doing Exactly:
<ul>
<li>Taking calls and replying to emails</li>
<li>Converting leads into trial students, communicating with prospective clients</li>
<li>Converting trials into registered students</li>
<li>Customer retention calls and emails</li>
<li>Maintain attendance records for current students</li>
<li>Main line of communication to clients</li>
<li>Opening and closing procedures, including studio organization and cleanliness</li>
<li>Organization &amp; Administration</li>
<li>Checking and adding tasks in Monday.com.</li>
<li>Creating and managing documents in G-Suite (Google).</li>
<li>Creating PDF documents.</li>
<li>Creating reports, forms, templates etc.</li>
<li>Customer Service</li>
<li>Call, email, and text clients regularly.</li>
<li>Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution.</li>
<li>Keep records of customer interactions, process customer accounts and file documents.</li>
<li>Follow communication procedures, guidelines and policies.</li>
<li>Go the extra mile to engage customers.</li>
</ul>
Experience with the following software a plus:
<ul>
<li>G-suite/Google Apps</li>
<li>Monday.com</li>
<li>Mailchimp</li>
<li>Survey Monkey</li>
</ul>
Ideal Candidate Profile:
<ul>
<li>Self-Motivated and Excellent Direction-Taker - You know how to prioritize the most important tasks (at times with minimal guidance), and how to think on your feet. At the same time, you pride yourself in your ability to take direction and deliver the desired result.</li>
<li>Excellent Communication Skills - You understand the nuances of email communication, and can handle even the most challenging situations with professionalism and warmth. You are also committed to keeping the Directors “in the know” about your progress. (No one has to chase you down!)</li>
<li>Excellent Grammar and Punctuation - You pride yourself on catching every typo!</li>
<li>Deadline-Obsessed and Detail-Oriented - You love doing tasks on time, and checking them off your checklist! In fact, you are one of those people who don't understand how some people can be so disorganized and tardy. Responding to emails with a sense of urgency and care is a source of pride.</li>
<li>Personal Responsibility - If you make a mistake, you take 100% responsibility and fast action to remedy the situation.</li>
<li>Customer Empathy - Imagining yourself in a customer’s shoes, you respond with empathy and have an ability to not take grumpy or terse emails personally. You see yourself as a bridge between company needs and customer needs. You know when it is appropriate to be friendly and accommodating and when to be firm.</li>
</ul>
Schedule:
<ul>
<li>Sunday-Thursday</li>
<li>Tuesday, Wednesday, Thursday 12-8pm, Monday 10am-6pm, Sunday 8am-2pm</li>
<li>Weekend availability required</li>
</ul>
Company DescriptionA large, family-oriented dance studio, building confidence in Union County since 2004. 
<h3>Company Description</h3>
A large, family-oriented dance studio, building confidence in Union County since 2004.

Enrollment & Sales Coordinator

<h3>Job Description</h3>
Job Description
<ul>
<li>Pay Range:&nbsp; $158,000 - $198,000 / year *Internal Employee Referral Bonus Available</li>
</ul>
The advertised program is a conversational recruiting assistant that helps you apply to jobs with Compass Group. Message frequency varies. Message and data rates may apply. Text STOP to opt out or HELP for help. Terms and conditions:&nbsp;<a href="http://olivia.paradox.ai/moSkg" target="_blank">http://olivia.paradox.ai/moSkg</a>
About Canteen: 
Canteen brings break time to everyone. We combine food, service, and experience backed by industry-leading technology to help companies create a better workplace and connect their employees. Canteen’s solutions include markets, office coffee and snacks, unattended retail, and culinary.&nbsp; &nbsp; Our people are at the heart of everything we do. Their dedication, collaboration, and passion fuel our growth. Interested in joining our team? You bring the enthusiasm, customer service, and commitment; we’ll supply the opportunity and innovation. &nbsp;Together, we’ll continue to transform our industry.&nbsp;
Come for the job, stay for the career. We are Canteen.
Job Summary
The Regional Director leads refreshment and pantry service operations across Southern California, including Garden Grove, Santa Fe Springs, and Commerce. This role oversees the full supply chain lifecycle—from warehouse operations and inventory management to last-mile delivery and client site execution. You’ll guide high-performing teams to deliver exceptional service, drive operational excellence, and ensure cost-effective, quality-driven outcomes. Ideal for a logistics-savvy, people-focused leader with a hospitality mindset.
Core Responsibilities
Operations &amp; Logistics
<ul>
<li>Oversee multi-site warehouse and delivery operations</li>
<li>Ensure inventory accuracy, route efficiency, and safety compliance</li>
<li>Manage fleet operations and logistics systems for real-time visibility</li>
<li>Improve fulfillment, delivery timeliness, and productivity</li>
</ul>
Financial Oversight
<ul>
<li>Own regional P&amp;L and budget performance</li>
<li>Forecast revenue, manage costs, and improve margins</li>
<li>Analyze financials to reduce waste and boost ROI</li>
</ul>
Team Leadership
<ul>
<li>Lead and develop warehouse managers, supervisors, and delivery teams</li>
<li>Foster a culture of accountability, safety, and continuous improvement</li>
<li>Promote engagement, retention, and operational discipline</li>
</ul>
Client Success
<ul>
<li>Serve as executive contact for key clients</li>
<li>Support onboarding and regional growth with sales and client teams</li>
<li>Monitor satisfaction and lead service improvement initiatives</li>
</ul>
Strategic Initiatives
<ul>
<li>Collaborate with senior leaders and peers to scale best practices</li>
<li>Lead projects in automation, system upgrades, and fleet modernization</li>
<li>Champion change management across regional operations</li>
</ul>
Qualifications
Required:
<ul>
<li>Bachelor’s degree or equivalent experience</li>
<li>5+ years in multi-site operations (warehousing, logistics, distribution)</li>
<li>P&amp;L and budget management experience</li>
<li>Strong knowledge of WMS, inventory, and delivery systems</li>
<li>Proven leadership of large, distributed teams</li>
<li>Analytical, collaborative, and tech-savvy</li>
<li>Willingness to travel regionally</li>
</ul>
Preferred:
<ul>
<li>Experience in route-based services</li>
<li>Background in hospitality, office coffee, or food distribution</li>
<li>Familiarity with logistics platforms and fleet tracking</li>
</ul>
Success Profile
<ul>
<li>Improves operational efficiency and delivery accuracy</li>
<li>Builds high-performing, safety-conscious teams</li>
<li>Strengthens client relationships through reliable service</li>
<li>Leads innovation and process optimization across the regional network</li>
</ul>
Associates at Canteen are offered many fantastic benefits.
Full-time and part-time positions offer the following&nbsp;benefits to associates:&nbsp;Retirement Plan,&nbsp;Associate Shopping Program,&nbsp;Health and Wellness Programs,&nbsp;Discount Marketplace,&nbsp;Identity Theft Protection,&nbsp;Pet Insurance,&nbsp;Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
Full-time positions also offer the following benefits to associates:&nbsp;Medical,&nbsp;Dental,&nbsp;Vision,&nbsp;Life Insurance/AD,&nbsp;Disability Insurance,&nbsp;Commuter Benefits,&nbsp;Employee Assistance Program,&nbsp;Flexible Spending Accounts (FSAs).
&nbsp;Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Maryland, Washington State, or to be performed Remotely, click here for information on additional company-provided time off benefits.
About Compass Group: Achieving leadership in the foodservice industry &nbsp;
Compass Group is an equal opportunity employer.&nbsp; At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation.&nbsp;Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.
Applications are accepted on an ongoing basis.
Canteen maintains a drug-free workplace.
Req ID:1476156
Canteen&nbsp;

Regional Director- Garden Grove, CA

<h3>Job Description</h3>
Job Description
Overview
JOB SUMMARY: The Director of Nursing is responsible for the leadership and management of the nursing department. This individual will lead, guide, and manage a team of licensed nurses and certified nursing assistants to ensure that nursing services are provided to patients in a competent, professional and compassionate manner. The Director of Nursing will work with the Administrator to determine budget needs for the nursing department. ESSENTIAL FUNCTIONS: 1. Develops and maintains nursing service goals and standards of practice. 2. Ensures nursing employees follow policies and procedures. 3. Ensures nursing employees understand and follow responsibilities defined in their job description. 4. Recommends to the administrator resources needed to carry out nursing activities, including but not limited to clinical equipment and supplies and the number and level of nursing personnel to be employed. 5. Participates in the employment of nursing personnel, including recruitment, retention, hiring, orientation, in-service education, supervision, evaluation, and termination of nursing employees. 6. Participates with the Medical Director in developing and implementing policies and procedures for patient care. 7. Ensures a comprehensive plan of care is developed and implemented in tandem with the interdisciplinary team. Ensures patients are assessed and plan of care revised timely. 8. Coordinates nursing services with other services such as medical, rehabilitative, social services and activities. 9. Makes daily rounds on patient care units. 10. Ensures the function of the person identified as the center’s Education Coordinator are carried out when the DON does not assume the role of Education Coordinator. The DON may assign the responsibilities to the Assistant Director of Nursing, who will be responsible for conducting nursing department training programs, required in-services and meetings. Human Resources Page 2 of 3 11. Conducts nursing employee meetings with nursing employees on all shifts on a quarterly basis. 12. Maintains compliance with state and federal regulation and company policies and procedures. 13. Works with the Administrator to develop a Plan of Correction for any identified survey deficiencies related to the nursing department and will ensure that the Plan of Correction is fully implemented. 14. Administers and evaluates nursing service programs to maintain standards of patient care. 15. Develops effective relationships with other departments to ensure that the nursing programs are properly planned and maintained to meet the needs of the patient. 16. Protects patients’ rights to ensure fair and equitable treatment, self-determination, individuality, privacy, dignity, civil rights, and safety. 17. Works with the HR department to ensure the primary source of verification of all licensed and certified nursing employees is current and meets state and federal regulations. 18. Ensures an adequate number of trained, competent nursing employees are scheduled twenty-four hours a day. 19. Ensures nursing hours are posted daily according to federal regulations. 20. Counsels and disciplines nursing employees when indicated and ensures necessary documentation is completed and maintained. 21. Evaluates job performance of nursing employees with input from Unit Managers and Assistant Director of Nursing. 22. Demonstrates and ensures customer service standards are being met when interacting with employees, patients, visitors, and the general public. 23. In collaboration with the Infection Preventionist or designee ensures infection prevention and control program, and employee health policies are implemented. 24. Promotes and maintains a positive working relationship with physicians/physician extenders and providers of lab, pharmacy, and therapy services to ensure safe care of patients. 25. Completes accident/incident reports, investigates, and does appropriate follow through for allegations of abuse/neglect, family/patient concerns, and associated incidents. a. Reports allegations/incidents to Administrator, b. Ensures notification is made to all local, state, and federal agencies as required, c. Ensures notification is made to physician/physician extender and family. Human Resources Page 3 of 3 26. Ensures nursing representation on all quality assurance committees: a. Care Planning b. Infection Prevention and Control c. Risk, d. Utilization Review, e. Pharmacy, and Safety. 27. Effectively manages budget for the nursing department, medical supplies, and equipment. 28. Works to resolve problems that arise, such as errors in judgment, inappropriate or wasteful use of supplies. 29. Practices and ensures compliance with the center’s Safety Program, including back safety and fire safety. 30. Ensures administration of medication according to current standards of nursing practice. 31. Performs other duties, as assigned. QUALIFICATIONS: 1. Current RN license in good standing with the Virginia Department of Health Professions. 2. Five years of experience in nursing leadership role. 3. Long-term care experience preferred. 4. Strong commitment to patients, employees, and innovative care delivery. 5. Ability to build strong teams. 6. Ability to motivate, develop caring relationships, and communicate effectively. 7. Current CPR Healthcare Provider certification. PHYSICAL REQUIREMENTS: Prolonged periods standing, walking, working and frequently pulling, pushing, and bending Must be able to lift 25 pounds at a time Must be able to move 150 pounds with assistance

DON - Director of Nursing - Skilled Nursing Facility

<h3>Job Description</h3>
Job Description

JOB TITLE: Family and Community Engagement Coordinator 
REPORTS TO: Manager of Family Engagement and Customer Experience
JOB GOAL: Central to the role of Family and Community Engagement Coordinator is the successful recruitment and onboarding of our new students and families, while also ensuring to curate exciting and innovative activities to engage our families, new and returning, with LEAD Public Schools. Similarly, this role functions as the coordinator of majority of the family and community engagement activities for the school, and the FACE is tasked with creating a robust student, family, and community engagement plan that will continue to help our campuses recruit, on-board, retain, and engage our students, families, and communities. The FACE is one of the first people our families will meet and have direct contact with when deciding to be a part of the LEAD network. The ability to establish genuine relationships, deal with ambiguity, and implement new and exciting ideas as a part of a team is essential to the success of someone in this role.
<ul>
<li>Primary Goal: Effectively manage and facilitate campus enrollment activities to ensure each campus meets its individual enrollment goals.</li>
<li>Secondary Goal: Provide complementary services, including but not limited to family engagement activities, to ensure student retention, parent satisfaction, and a school culture rich and focused on student success and parental involvement.</li>
</ul>
Major Performance Responsibilities and Duties: 
Student Recruitment/On-Boarding Support:
<ul>
<li>Meet new student recruitment targets and efficiently track progress towards those goals and targets.</li>
<li>Create systems that track your recruitment effort results that can be easily digestible by any team member or LEADer who may need to step in to assist or to see the progress of recruitment in totality.</li>
<li>Serve as the campus liaison with MNPS and its Optional Schools office in handling any enrollment issues that hinder students from successfully being enrolled in our LEAD Public Schools. </li>
<li>Owner of the MNPS Optional Schools or SchoolMint Enrollment System. </li>
<li>Owner of recruitment activities relating to our LEAD Public Schools successfully hitting its enrollment targets as designated by the Director of Enrollment and Family Engagement. </li>
<li>Owner of ensuring applications are completed for new students, and communicating with the Front Office staff to ensure registration is being completed in a timely manner.</li>
<li>Be knowledgeable of LEAD Public Schools’ new student recruitment and enrollment processes and share this information throughout the Nashville community.</li>
<li>Create and manage a process to support families throughout the enrollment and on-boarding process.</li>
<li>Work collaboratively with the Campus LEADership Team, the Manager of Family Engagement and Customer Experience, and the Director of Enrollment and Family Engagement in our engagement of our feeder schools. </li>
<li>Coordinate ongoing and meaningful family engagement at our schools and in the community through campus events, home visits, tours, community canvassing, and information sessions.</li>
<li>Work collaboratively with the other Family and Community Engagement Coordinator in your building to build a sense of community, and increase awareness and engagement of options to families (LEAD Southeast Campus + LEAD Cameron/Academy Campus FACEs specifically).</li>
<li>Work collaboratively with the Director of Communications to ensure a strong social networking function exists at LPS, with a particular emphasis on students and families.</li>
</ul>
Family Engagement
<ul>
<li>Collaborate with the Principal, the Manager of Family Engagement and Customer Experience, and the Director of Enrollment &amp; Family Engagement to develop and execute a family engagement strategy/plan to meet and exceed annual family engagement goals.</li>
<li>Collaborate with the FACE team to successfully plan and execute quarterly Network Events to engage our families as a whole LPS network.</li>
<li>Plan and execute highly successful events for current and prospective students and their families throughout the year.</li>
<li>Host diversity initiatives that will support our goal of successfully engaging our diverse student populations. </li>
<li>Ensure each campus administers timely parent and family surveys and prepare a compilation of data and related recommendations based on the survey results. </li>
<li>Support Campus LEADership in hosting the Family LEADership Team Meetings, and documenting sign-in sheets, attendance, and notes. The LEADership of this team resides with the Campus LEADership Team. </li>
<li>Produce monthly, quarterly and annual reports on family and community engagement projects, initiatives, and progress toward annual key performance indicators.
<ul>
<li>80% Successfully Engaged vs. 60% Meaningfully Engaged</li>
<li>Net Promoter Score (NPS), Customer Satisfaction (CSAT), Customer Effort Score (CES), Customer Churn Rate, Customer Retention.</li>
<li>Support Title 1 and School Improvement Planning by sharing vital engagement information needed for reporting and compliance. </li>
</ul>
</li>
</ul>

Community Engagement
<ul>
<li>Work with the Manager of Family Engagement and Customer Experience and the Director of Enrollment and Family Engagement to maintain and evaluate our geographic priority areas for engagement efforts, which would include our feeder school outreach. </li>
<li>Work collaboratively with School LEADership, Counselors, the Manager of Family Engagement and Customer Experience, and the Director of Enrollment and Family Engagement to identify 2-3 key community partners. </li>
<li>Develop strong relationships with community partners and bring those organizations into the school to provide complementary services based on student and campus needs.</li>
<li>Support the successful recruitment of volunteers for LEAD Public Schools Network-wide initiatives (Student-Led Conferences, Senior Signing Day &amp; Graduation).</li>
<li>Support the successful recruitment of parents to support LEAD Public Schools in advocacy work across the greater Nashville area.</li>
<li>Serve as a liaison between LEAD Public Schools and the greater Nashville community while representing LEAD at community events.</li>
</ul>
Customer Experience
<ul>
<li>Work collaboratively with the Manager of Family Engagement and Customer Experience in cultivating a comprehensive LEAD Customer Experience Journey Map complete with engaging activities to differentiate the LEAD experience for families. </li>
<li>Work with the Manager of Family Engagement and Customer Experience in articulating the LEAD Value Proposition and value add for families as a part of the LEAD Experience. </li>
<li>Create a monthly engagement for families to understand the offerings of LEAD Public Schools pertaining to the Customer Experience. </li>
<li>Work collaboratively with the Network Engagement Team to support network initiatives for Family Resources and Support. (i.e. LEAD Ethos Exemplified, LEAD Serve Others Stations, LEAD Market, LEAD Exchange, and Care Portal) </li>
<li>Engage current faculty and staff in family engagement initiatives to close the gap between faculty, staff, and families around the lived experiences of our families. </li>
<li>Serve as a liaison between the School LEADership teams, and the successful attendance of customer experience events and initiatives.
<ul>
<li>Regularly organize and lead school activities and events that positively impact school results and culture.</li>
<li>Collaborates and partner - Connect across boundaries and work toward common goals; value others’ input and expertise; consider alternate perspectives</li>
</ul>
</li>
</ul>

QUALIFICATIONS/REQUIREMENTS:
Education: High School Diploma or equivalency 
Required Skills:
<ul>
<li>Strong project management, organizational and time management skills and meticulous attention to detail.</li>
<li>Ability to quickly build trust with parents, students, and family members.</li>
<li>Outstanding customer service skills and ability to communicate effectively with people of various racial, ethnic, age, and income levels.</li>
<li>Ability to establish and maintain effective interpersonal relationships at all organizational levels, and with the public.</li>
<li>Strong analytical and critical thinking skills as well as a high degree of initiative, maturity, integrity, and good judgment.</li>
<li>Strong computer skills including high proficiency with Microsoft Office or similar applications. Preference for extensive mail-merge experience, strong Excel skills, and moderate graphic design experience (Adobe or related).</li>
</ul>

Preferred Skills: Multilingual ability with a preference for fluency in Spanish and/or Arabic.
Preferred Experience: At least two years of experience preferred in the following areas:
<ul>
<li>Family Recruitment</li>
<li>Family Engagement</li>
<li>Community Engagement</li>
<li>Student Support</li>
<li>Front Office Management</li>
<li>Customer Service</li>
</ul>
Other Qualifications or Characteristics:
<ul>
<li>Flexibility to lead and attend initiatives and events on evenings and weekends.</li>
<li>Ability to build trust and drive change by forming good relationships with school and support staff.</li>
<li>Self-starter who sets high goals; is comfortable dealing with ambiguity and can handle multiple projects at once.</li>
<li>Belief in LEAD’s mission of doing “Whatever It Takes” to graduate 100% of our students and help them gain acceptance into a four-year College or University.</li>
</ul>

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